Office of Human Services Emergency Preparedness and Response (OHSEPR) | The Administration for Children and Families

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window.print();" class="print_link float_right" title="Print this page" >PRINT</a> </nav> </div> </div> </div> </div> </div> </div> <main id="acf_main" role="main"> <div id="acf_main_container"> <div class="container-fluid"> <div class="row"> <div class="col-md"> <div id="acf_main_container_content"> <a id="main-content" tabindex="-1"></a> <div> <div data-drupal-messages-fallback class="hidden"></div><div id="block-acf-enterprise-page-title" class="block"> <h1 class="h1"> <span>Office of Human Services Emergency Preparedness and Response (OHSEPR)</span> </h1> </div><div id="block-acf-enterprise-content" class="block"> <article about="/ohsepr"> <div> <div class="container-fluid paragraphs"> <div class="row"> <div class="paragraph_carousel"> <div id="paragraph_id_143" class="carousel slide" data-ride="carousel"> <div class="carousel-inner"> <div class="carousel-item active"> <div class="carousel_slide"> <div class="container-fluid"> <div class="row"> <div class="col-md-6 order-md-11 no_padding"> <div class="carousel_slide_image_wrapper"> <img class="carousel_slide_image" src="https://www.acf.hhs.gov/sites/default/files/styles/carousel_image/public/images/ohsepr/Twitter-Stream-LIHEAP1-5M.jpg?itok=h68YlPZv" alt="" /> </div> </div> <div class="col-md-6 order-md-1 no_padding"> <div class="carousel_slide_text_wrapper"> <h2 class="carousel_slide_text_wrapper_title h2">Many U.S. households struggle with cold weather energy bills</h2> <div class="carousel_slide_text_wrapper_description">The Low Income Home Energy Assistance Program (LIHEAP) can help keep the heat on! </div> <p class="paragraph_end_link"> <a class="button big blue blue_gradient external" target="_blank" href="https://liheapch.acf.hhs.gov/search-tool/" > To see if you qualify, visit www.energyhelp.us </a> <a href="/disclaimers" class="disclaimer_link"><i class="fa fa-external-link-alt"></i><span class="hide">Visit disclaimer page</span></a> </p> </div> </div> </div> </div> </div>  </div>  <div class="carousel-item"> <div class="carousel_slide"> <div class="container-fluid"> <div class="row"> <div class="col-md-6 order-md-11 no_padding"> <div class="carousel_slide_image_wrapper"> <img class="carousel_slide_image" src="https://www.acf.hhs.gov/sites/default/files/styles/carousel_image/public/images/ohsepr/OHSEPR-DHS-Playbook-Cover-Carousel.png?itok=kspM5vBb" alt="" /> </div> </div> <div class="col-md-6 order-md-1 no_padding"> <div class="carousel_slide_text_wrapper"> <h2 class="carousel_slide_text_wrapper_title h2">Disaster Human Services Capabilities Playbook</h2> <div class="carousel_slide_text_wrapper_description">OHSEPR identifies eight capabilities that state, tribal, local, and territorial organizations can use to coordinate key human services functions after a disaster. This playbook outlines key actions and approaches for each capability so that agencies can provide comprehensive and responsive services to disaster survivors and communities.</div> <p class="paragraph_end_link"> <a class="button big blue blue_gradient" href="/ohsepr/training-technical-assistance/disaster-hs-capab-playbook" > See which capabilities will work best for your agency </a> </p> </div> </div> </div> </div> </div>  </div>  <div class="carousel-item"> <div class="carousel_slide"> <div class="container-fluid"> <div class="row"> <div class="col-md-6 order-md-11 no_padding"> <div class="carousel_slide_image_wrapper"> <img class="carousel_slide_image" src="https://www.acf.hhs.gov/sites/default/files/styles/carousel_image/public/images/ohsepr/emergency-playbook-for-federal-hs-programs.png?itok=DMyFOmex" alt="" /> </div> </div> <div class="col-md-6 order-md-1 no_padding"> <div class="carousel_slide_text_wrapper"> <h2 class="carousel_slide_text_wrapper_title h2">Delivering Human Services During a Crisis</h2> <div class="carousel_slide_text_wrapper_description">This research emphasizes ways federal program staff can deliver human services equitably to all populations during and after major emergencies</div> <p class="paragraph_end_link"> <a class="button big blue blue_gradient external" target="_blank" href="https://aspe.hhs.gov/reports/human-services-emergency-playbook" > See the Five Priority Action Areas </a> <a href="/disclaimers" class="disclaimer_link"><i class="fa fa-external-link-alt"></i><span class="hide">Visit disclaimer page</span></a> </p> </div> </div> </div> </div> </div>  </div>  <div class="carousel-item"> <div class="carousel_slide"> <div class="container-fluid"> <div class="row"> <div class="col-md-6 order-md-11 no_padding"> <div class="carousel_slide_image_wrapper"> <div class="video_container"> <iframe src="https://www.youtube.com/embed/LZWxWh7w0Ek?si=uzkfBh757iupv-Cu" title="The Disaster Human Services Program" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe> </div> </div> </div> <div class="col-md-6 order-md-1 no_padding"> <div class="carousel_slide_text_wrapper"> <h2 class="carousel_slide_text_wrapper_title h2">The Disaster Human Services Program</h2> <div class="carousel_slide_text_wrapper_description">The Administration for Children and Families (ACF) promotes the resilience of vulnerable individuals, children, families, and communities. Programs within ACF provide disaster human services expertise to grantees, partners, and stakeholders during emergency and disaster incident preparedness, response, and recovery operations. </div> <p class="paragraph_end_link"> <a class="button big blue blue_gradient external" target="_blank" href="https://youtu.be/LZWxWh7w0Ek?si=uzkfBh757iupv-Cu" > See how OHSEPR helps ACF coordinate disaster support and assistance </a> <a href="/disclaimers" class="disclaimer_link"><i class="fa fa-external-link-alt"></i><span class="hide">Visit disclaimer page</span></a> </p> </div> </div> </div> </div> </div>  </div>  <div class="carousel-item"> <div class="carousel_slide"> <div class="container-fluid"> <div class="row"> <div class="col-md-6 order-md-11 no_padding"> <div class="carousel_slide_image_wrapper"> <img class="carousel_slide_image" src="https://www.acf.hhs.gov/sites/default/files/styles/carousel_image/public/images/ohsepr/Disaster_Flex_Hub_Carousel_Final.jpg?itok=tYw3_KRK" alt="" /> </div> </div> <div class="col-md-6 order-md-1 no_padding"> <div class="carousel_slide_text_wrapper"> <h2 class="carousel_slide_text_wrapper_title h2">Disaster Response Recovery Assistance Hub</h2> <div class="carousel_slide_text_wrapper_description">The Office of Community Services (OCS) has grant recipients who provide direct services to individuals and families in cities and towns across the country. The OCS Disaster Flexibilities Hub provides a one-stop shop for all the information to help these organizations start to prepare for or respond to a disaster using OCS funding.</div> <p class="paragraph_end_link"> <a class="button big blue blue_gradient external" target="_blank" href="https://ocs-emergency-assistance-hhs-acf.hub.arcgis.com/" > Visit the Hub to be prepared! </a> <a href="/disclaimers" class="disclaimer_link"><i class="fa fa-external-link-alt"></i><span class="hide">Visit disclaimer page</span></a> </p> </div> </div> </div> </div> </div>  </div>  <div class="carousel-item"> <div class="carousel_slide"> <div class="container-fluid"> <div class="row"> <div class="col-md-6 order-md-11 no_padding"> <div class="carousel_slide_image_wrapper"> <img class="carousel_slide_image" src="https://www.acf.hhs.gov/sites/default/files/styles/carousel_image/public/images/ohsepr/TAC-Carousel.png?itok=-SmbJUZ3" alt="" /> </div> </div> <div class="col-md-6 order-md-1 no_padding"> <div class="carousel_slide_text_wrapper"> <h2 class="carousel_slide_text_wrapper_title h2">Repatriation Resource for States and Territories</h2> <div class="carousel_slide_text_wrapper_description">State and territory human services and emergency management partners can find training and resources on the Repatriation Technical Assistance Center (TAC) website. The site also supports OHSEPR鈥檚 efforts to build a community of practice for emergency and routine repatriation partners. </div> <p class="paragraph_end_link"> <a class="button big blue blue_gradient external" target="_blank" href="https://repatriation.acf.gov/" > Visit the Repatriation TAC </a> <a href="/disclaimers" class="disclaimer_link"><i class="fa fa-external-link-alt"></i><span class="hide">Visit disclaimer page</span></a> </p> </div> </div> </div> </div> </div>  </div>  </div> <div class="carousel-indicators-container"> <div class="carousel-indicators-container-wrapper"> <ol class="carousel-indicators"> <li class="carousel-control-box active"> <a data-target="#paragraph_id_143" data-slide-to="0"><span class="carousel_slide_number">1</span></a> </li> <li class="carousel-control-box"> <a data-target="#paragraph_id_143" data-slide-to="1"><span class="carousel_slide_number">2</span></a> </li> <li class="carousel-control-box"> <a data-target="#paragraph_id_143" data-slide-to="2"><span class="carousel_slide_number">3</span></a> </li> <li class="carousel-control-box"> <a data-target="#paragraph_id_143" data-slide-to="3"><span class="carousel_slide_number">4</span></a> </li> <li class="carousel-control-box"> <a data-target="#paragraph_id_143" data-slide-to="4"><span class="carousel_slide_number">5</span></a> </li> <li class="carousel-control-box"> <a data-target="#paragraph_id_143" data-slide-to="5"><span class="carousel_slide_number">6</span></a> </li> </ol> </div> </div> <a class="carousel-control-prev" href="#paragraph_id_143" role="button" data-slide="prev"> <i class="carousel_control_prev_icon fa fa-chevron-left" aria-hidden="true"></i> <span class="sr-only">Previous</span> </a> <a class="carousel-control-next" href="#paragraph_id_143" role="button" data-slide="next"> <i class="carousel_control_next_icon fa fa-chevron-right" aria-hidden="true"></i> <span class="sr-only">Next</span> </a> </div> </div> <div class="col-md-12"> <div class="paragraph_content_section image_placement_text_only padding_all background_light_neutral" id="paragraph_id_147"> <div class="content_section"> <div class="content_section_body"> <p class="text-align-center"><em><span class="large_text">OHSEPR leads, strengthens, and unifies human services to prepare, respond, and recover from emergencies and crises.</span></em></p> </div> </div> </div> </div> <div class="col-md-4"> <div class="paragraph_view_content" id="paragraph_id_144"> <h2 class="h2"> Recent Resources </h2> <div class="view_content_body"><div> <div><div class="views-element-container"><div class="js-view-dom-id-b07dca7f604b5f7de060d7cf4af98c8bfb0bc48374084da199cc728a14274e20"> <div class="item-list"> <ul> <li><div class="views-field views-field-title"><span class="field-content"><a href="/ohsepr/comms-fact-sheet/office-human-services-emergency-preparedness-and-response" hreflang="en">Office of Human Services Emergency Preparedness and Response</a></span></div><div class="views-field views-field-field-publication-date"><div class="field-content"> <time datetime="2024-10-09T12:10:58-04:00">October 9, 2024</time> </div></div></li> <li><div class="views-field views-field-title"><span class="field-content"><a href="/ohsepr/policy-guidance/fed-emerg-repat-ops-plan" hreflang="en">Federal Emergency Repatriation Operations Plan</a></span></div><div class="views-field views-field-field-publication-date"><div class="field-content"> <time datetime="2024-10-09T08:09:46-04:00">October 9, 2024</time> </div></div></li> <li><div class="views-field views-field-title"><span class="field-content"><a href="/ohsepr/training-technical-assistance/repat-essential-function-cap-guide" hreflang="en">Repatriation Essential Function Capability Guide</a></span></div><div class="views-field views-field-field-publication-date"><div class="field-content"> <time datetime="2024-10-07T11:48:54-04:00">October 7, 2024</time> </div></div></li> </ul> </div> <div class="more-link"><a href="/ohsepr/resource-library">More Resources</a></div> </div> </div> </div> </div></div> </div> </div> <div class="col-md-4"> <div class="paragraph_content_section image_placement_text_only" id="paragraph_id_145"> <div class="content_section"> <div class="content_section_body"> <p><a href="https://www.samhsa.gov/find-help/disaster-distress-helpline" target="_blank" class="external"><img class="embedded-entity" src="/sites/default/files/images//disaster_distress_helpline_fb.jpg" alt="Disaster Distress Helpline Website" data-entity-type="file" data-entity-uuid="3830b298-d8d3-4587-bd2b-cd092f0956e7"><span><svg height="24" viewBox="0 0 24 24" width="24"> <path d="M0 0h24v24H0z" fill="none" /> <path d="M19 19H5V5h7V3H5c-1.11 0-2 .9-2 2v14c0 1.1.89 2 2 2h14c1.1 0 2-.9 2-2v-7h-2v7zM14 3v2h3.59l-9.83 9.83 1.41 1.41L19 6.41V10h2V3h-7z" /> </svg> </span></a></p><p>SAMHSA鈥檚 Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.</p> </div> </div> </div> </div> <div class="col-md-4"> <div class="paragraph_view_content" id="paragraph_id_78098"> <h2 class="h2"> The Family Room Blog </h2> <div class="view_content_body"><div> <div><div class="views-element-container"><div class="js-view-dom-id-5288a7aee9162d4d9b2ca64f75f935c9dc7f74a3ee4c152eb988cb66a156d434"> <div class="views-row"><div class="col-md-12"> <div class="content_item_square center"> <div class="content_item_square_image"> <img src="/sites/default/files/styles/blog_image_landing/public/images/Latino%20Children%20smiling.jpeg?itok=uahLC6JU" alt="" /> </div> <div class="content_item_square_body"> <h2 class="content_item_square_heading h2"> Building a Prosperous Future for the People of Puerto Rico </h2> <div class="publication_date">December 22, 2022</div> </div> </div> </div></div> <div class="more-link"><a href="/blog">More from the Family Room Blog</a></div> </div> </div> </div> </div></div> </div> 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