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var searchCountry = 'us'; </script> <div id="globalheader">  <ul id="globalnav"> <li id="gn-apple"><a href="/web/20100111031219/http://www.apple.com/">Apple</a></li> <li id="gn-store"><a href="https://web.archive.org/web/20100111031219/http://store.apple.com/">Store</a></li> <li id="gn-mac"><a href="/web/20100111031219/http://www.apple.com/mac/">Mac</a></li> <li id="gn-ipoditunes"><a href="/web/20100111031219/http://www.apple.com/itunes/">iPod + iTunes</a></li> <li id="gn-iphone"><a href="/web/20100111031219/http://www.apple.com/iphone/">iPhone</a></li> <li id="gn-downloads"><a href="/web/20100111031219/http://www.apple.com/downloads/">Downloads</a></li> <li id="gn-support"><a href="/web/20100111031219/http://www.apple.com/support/">Support</a></li> </ul>  <div id="globalsearch"> <form action="https://web.archive.org/web/20100111031219/http://searchcgi.apple.com/cgi-bin/sp/nph-searchpre11.pl" method="post" class="search" id="g-search"> <div> <input type="hidden" value="utf-8" name="oe" id="search-oe"> <input type="hidden" value="p" name="access" id="search-access"> <input type="hidden" value="us_only" name="site" id="search-site"> <input type="hidden" value="lang_en" name="lr" id="search-lr"> <label for="sp-searchtext"><span class="prettyplaceholder">Search</span><input type="search" name="q" id="sp-searchtext" class="g-prettysearch applesearch" accesskey="s"></label> </div> </form> <div id="sp-results"><div class="inside"></div></div> </div> </div> <div id="top">  <script type="text/javascript"> /* RSID: */ var s_account="appleglobal,appleuscorporate" </script> <script type="text/javascript" src="https://web.archive.org/web/20100111031219js_/http://images.apple.com/global/metrics/js/s_code_h.js"></script> <script type="text/javascript"> s.pageName=AC.Tracking.pageName()+" (US)"; s.server="" s.channel="www.us.contact" s.pageType="" s.prop1="" s.prop2="" s.prop3="" s.prop4=document.URL; s.prop5="" /* E-commerce Variables */ s.campaign="" s.state="" s.zip="" s.events="" s.products="" s.purchaseID="" s.eVar1="" s.eVar2="" s.eVar3="" s.eVar4="" s.eVar5="" /************* DO NOT ALTER ANYTHING BELOW THIS LINE ! **************/ var s_code=s.t();if(s_code)document.write(s_code)</script>  </div> <div id="container"> <div id="main"> <div id="content"> <h1><img src="https://web.archive.org/web/20100111031219im_/http://images.apple.com/contact/images/title_contacting20070611.gif" alt="Contacting Apple" width="209" height="28"></h1> <div class="grid2col"> <div class="column first"> <h2>Sales & Product Inquiries</h2> <h3>Apple Store</h3> <p>Visit the <a href="https://web.archive.org/web/20100111031219/http://store.apple.com/">Apple Online Store</a> to purchase Apple hardware, software, and third-party accessories. To purchase by phone, please call 1-800-MY-APPLE.</p> <h3>Apple Retail Stores</h3> <p>Experience the digital lifestyle at any of the <a href="/web/20100111031219/http://www.apple.com/retail/">Apple Retail Stores</a> around the country. Find store hours and contact information for all locations.</p> <h3>Find Authorized Resellers</h3> <p>Use our <a href="/web/20100111031219/http://www.apple.com/buy/locator/">Reseller Locator</a> to find an Apple Authorized Reseller in the U.S</p> <h3>Find Authorized Training Centers</h3> <p>Use our <a href="https://web.archive.org/web/20100111031219/http://training.apple.com/locations">Training Center Locator</a> to find Apple Authorized Training Centers worldwide.</p> <h3>Find Consultants</h3> <p>Visit our <a href="/web/20100111031219/http://www.apple.com/consultants/">Apple Consultants Network</a> page to find a consultant in the U.S. or Canada.</p> <h3>Become a Consultant, Reseller, or Service Provider</h3> <p><a href="/web/20100111031219/http://www.apple.com/contact/reseller.html">Join Apple</a> as a consultant, reseller, or service provider.</p> <h3>Apple Rebates</h3> <p>View <a href="/web/20100111031219/http://www.apple.com/promo/">current rebates</a>, submit a <a href="/web/20100111031219/http://www.apple.com/promo/rebate/">rebate request</a>, or <a href="/web/20100111031219/http://www.apple.com/promo/rebate/status.html">check the status</a> of your rebate.</p> <h2>Customer Service</h2> <h3>Apple Store Customer Service</h3> <p>To view the most up-to-date status and make changes to your Apple Online Store order, visit online <a href="https://web.archive.org/web/20100111031219/https://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore?orderStatusSelfService=yes">Order Status</a>. You can also contact Apple Store Customer Service at <nobr>1-800-676-2775</nobr> or visit online <a href="/web/20100111031219/http://www.apple.com/support/store/">Help</a> for more information.</p> <h2>North American Corporate Contacts</h2> <h3>United States</h3> <ul class="square"> <li>Apple Enterprise Sales<br><strong>(877) 412-7753</strong></li> <li>Apple Financial Services<br><strong>(800) APPLE-LN (800-277-5356)</strong></li> <li>Apple Government Sales<br><strong>(877) 412-7753</strong></li> <li>Apple Promotions/Rebates<br><strong>(877) 4-APL-PROMO (877-427-5776)</strong></li> <li>Apple Public Relations<br><strong>(408) 974-2042</strong></li> <li>Apple Software Upgrade Center<br><strong>(888) 840-8433</strong></li> <li>Apple Store (Consumer and Education Individuals)<br><strong>(800) MY-APPLE (800-692-7753)</strong></li> <li>Apple Store (Education Institutions)<br><strong>(800) 800-2775</strong></li> <li>Apple Store (Small Business)<br><strong>(800) 854-3680</strong></li> <li>Reseller Referral (Resellers, Trainers, Consultants)<br><strong>(800) 538-9696</strong></li> </ul> <h3>Canada</h3> <ul class="square"> <li>Apple Store (Consumer and Education Individuals)<br><strong>(800) MY-APPLE (800-692-7753)</strong></li> </ul> <h3>Mexico</h3> <ul class="square"> <li>Apple Store (Consumer and Education Individuals)<br><strong>001-800-MY-APPLE (001-800-692-7753)</strong></li> <li>Apple Store (Small Business)<br><strong>001-800-692-7753</strong></li> </ul> </div> <div class="column last"> <h2>Product & Technical Support</h2> <h3>Online</h3> <p>Visit <a href="/web/20100111031219/http://www.apple.com/support/">AppleCare’s Support site</a> for quick answers, product tutorials, self-help guides, manuals, and in-depth technical articles.</p> <p>Looking for repair or service information? Use our <a href="/web/20100111031219/http://www.apple.com/support/serviceassistant/overview.html">Online Service Assistant</a> to learn all the options for your product.</p> <h3>Phone</h3> <p><a href="/web/20100111031219/http://www.apple.com/support/expert/">Arrange a phone call with an Apple Expert</a> who specializes in your exact question. Talk to us now or later at your convenience. We'll even call you.</p> <p class="last">Mac, iPhone, and iPod customers within 90 days of ownership are eligible for complimentary phone support — one support incident per iPod and unlimited incidents per Mac and iPhone. <a href="/web/20100111031219/http://www.apple.com/support/">Online technical support</a> for Apple products is available beyond the initial 90 days.</p> <ul class="square"> <li>U.S. iPod and Mac technical support:<br><strong>(800) APL-CARE (800-275-2273)</strong></li> <li>U.S. iPhone technical support:<br><strong>(800) MY-IPHONE (800-694-7466)</strong></li> <li>Canada technical support:<br><strong>(800) 263-3394</strong></li> <li><a href="/web/20100111031219/http://www.apple.com/support/contact/phone_contacts.html">See all worldwide support telephone numbers</a></li> </ul> <h3>Internet Services</h3> <p class="last">Support for Internet Services is available online 24 hours a day, 7 days a week.</p> <ul class="square"> <li>Apple Photo Services for iPhoto and Aperture: <a href="/web/20100111031219/http://www.apple.com/support/photoservices/">apple.com/support/photoservices</a></li> <li>iTunes Store: <a href="/web/20100111031219/http://www.apple.com/support/itunes/store/">apple.com/support/itunes/store</a></li> <li>MobileMe: <a href="/web/20100111031219/http://www.apple.com/support/mobileme/">apple.com/support/mobileme</a></li> <li>QuickTime: <a href="/web/20100111031219/http://www.apple.com/support/quicktime/">apple.com/support/quicktime</a></li> </ul> <h3>Apple Retail Store</h3> <p>An <a href="https://web.archive.org/web/20100111031219/http://docs.info.apple.com/article.html?artnum=304398">Apple Retail Store</a> Genius Bar is the place to go for advice, hands-on technical support, and hardware repair from a Mac Genius.</p> <h3>Apple Authorized Service Provider</h3> <p>Contact an <a href="https://web.archive.org/web/20100111031219/http://docs.info.apple.com/article.html?artnum=304398">Apple Authorized Service Provider</a> for Mac-related support and repair.</p> </div> </div> </div> <div class="column sidebar"> <div class="box"> <div class="corporatetop"> <h4 class="corporate">Corrporate address</h4> </div> <div class="padder"> <h3>Apple</h3> <p class="last">1 Infinite Loop<br> Cupertino, CA 95014<br> 408.996.1010</p> </div> </div> <div class="box"> <div class="frequentlytop"> <h4 class="frequently">Frequently Requested Info</h4> </div> <div class="padder"> <ul class="none"> <li><a href="https://web.archive.org/web/20100111031219/http://www.info.apple.com/support/howtoid.html/">Apple ID Accounts</a><br><strong>Learn more about getting an Apple ID and its benefits.</strong></li> <li><a href="https://web.archive.org/web/20100111031219/http://www.apple.com/support/products/">AppleCare Protection Plan</a><br><strong>Find out how to extend your product’s complimentary support.</strong></li> <li><a href="https://web.archive.org/web/20100111031219/http://www.apple.com/support/oss/">Repair and Service</a><br><strong>Use our Online Service Assistant to see the service and repair options for your product and location.</strong></li> <li><a href="https://web.archive.org/web/20100111031219/http://www.apple.com/support/selfservice/status/">Repair Status</a><br><strong>Quickly and easily get the status of one or all of your repairs.</strong></li> <li><a href="https://web.archive.org/web/20100111031219/http://discussions.info.apple.com/">Apple Discussions</a><br><strong>Give and get help and tips from thousands of other Apple customers.</strong></li> <li><a href="https://web.archive.org/web/20100111031219/http://jobs.apple.com/">Job Opportunities</a><br><strong>Find current openings, college jobs, internships, and more.</strong></li> <li><a href="https://web.archive.org/web/20100111031219/http://www.apple.com/pr">Media and Analyst Info</a><br><strong>Get press releases, media contacts, and more.</strong></li> <li><a href="https://web.archive.org/web/20100111031219/http://www.apple.com/enews/change/">Newsletter Subscriptions</a><br><strong>Update your email address or change your subscription status.</strong></li> <li><a href="https://web.archive.org/web/20100111031219/http://www.apple.com/usergroups/">User Groups</a><br><strong>Mix and mingle with other Apple Users in your area.</strong></li> </ul> </div> </div> <div class="box"> <div class="feedbacktop"> <h4 class="feedback">Website Feedback</h4> </div> <div class="padder"> <p class="last">Tell us how we’re doing. Select the appropriate feedback option (we read everything, but can’t always respond):</p> <ul class="none"> <li class="notop"><a href="https://web.archive.org/web/20100111031219/http://www.apple.com/contact/feedback.html">Apple.com Feedback</a></li> <li><a href="https://web.archive.org/web/20100111031219/http://www.apple.com/support/feedback/">Apple Support Feedback</a></li> <li><a href="https://web.archive.org/web/20100111031219/http://developer.apple.com/contact/">Developer Feedback</a></li> <li><a href="https://web.archive.org/web/20100111031219/http://www.apple.com/feedback/">Product Feedback</a></li> <li><a href="https://web.archive.org/web/20100111031219/http://www.apple.com/quicktime/feedback/">QuickTime Feedback</a></li> <li><a href="https://web.archive.org/web/20100111031219/http://www.apple.com/contact/searchfeedback.html">Search Feedback</a></li> </ul> </div> </div> </div> </div> </div> <div id="globalfooter" class="gf-980"> <div id="breadcrumbs"> <a href="/web/20100111031219/http://www.apple.com/" class="home">Home</a><span>></span>Contacting Apple </div> <p class="gf-buy">Shop the <a href="/web/20100111031219/http://www.apple.com/store/">Apple Online Store</a> (1-800-MY-APPLE), visit an <a href="/web/20100111031219/http://www.apple.com/retail/">Apple Retail Store</a>, or find a <a href="/web/20100111031219/http://www.apple.com/buy/locator/">reseller</a>.</p> <ul class="gf-links piped"> <li><a href="/web/20100111031219/http://www.apple.com/about/" class="first">Apple Info</a></li> <li><a href="/web/20100111031219/http://www.apple.com/sitemap/">Site Map</a></li> <li><a href="/web/20100111031219/http://www.apple.com/hotnews/">Hot News</a></li> <li><a href="/web/20100111031219/http://www.apple.com/rss/">RSS Feeds</a></li> <li><a href="/web/20100111031219/http://www.apple.com/contact/" class="contact_us">Contact Us</a></li> <li><a href="/web/20100111031219/http://www.apple.com/choose-your-country/" class="choose" title="Choose your country or region."><img src="https://web.archive.org/web/20100111031219im_/http://images.apple.com/home/elements/worldwide_us.png" alt="United States" width="22" height="22"></a></li> </ul> <div class="gf-sosumi"> <p>Copyright © 2010 Apple Inc. 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