Free Terms and Conditions Template + Examples

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We'll even go over exactly what Terms and Conditions are and what they should include"> <meta name="robots" content="index"> <meta name="image" content="https://www.iubenda.com/seo/assets/default.png"> <meta name="twitter:card" content="summary"> <meta name="twitter:title" content="Terms and Conditions Template"> <meta name="twitter:description" content="Looking for a Terms and Conditions Template? We've got you covered. We'll even go over exactly what Terms and Conditions are and what they should include"> <meta name="twitter:site" content="@iubenda"> <meta name="twitter:image:src" content="https://www.iubenda.com/seo/assets/default.png"> <meta property="og:title" content="Terms and Conditions Template"> <meta property="og:description" content="Looking for a Terms and Conditions Template? We've got you covered. We'll even go over exactly what Terms and Conditions are and what they should include"> <meta property="og:image" content="https://www.iubenda.com/seo/assets/default.png"> <meta property="og:url" content="https://www.iubenda.com/en/help/53008-terms-and-conditions-template"> <meta property="og:site_name" content="iubenda"> <meta property="og:locale" content="en"> <meta property="og:type" content="website"> <meta property="fb:app_id" content="190131204371223"> <script type="application/ld+json">{"@context":"http://schema.org","@type":"Organization","url":"https://www.iubenda.com","name":"iubenda","logo":"https://www.iubenda.com/seo/assets/logo.png","sameAs":["https://www.facebook.com/iubenda","https://www.twitter.com/iubenda"],"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.8","reviewCount":"133"}}</script> <link rel="canonical" href="https://www.iubenda.com/en/help/53008-terms-and-conditions-template" /> <link rel="alternate" href="https://www.iubenda.com/en/help/53008-terms-and-conditions-template" hreflang="en" /> <meta name="csrf-param" content="authenticity_token" /> <meta name="csrf-token" content="5ndvILtaRuN30ASzjq9SV73846_RO-Bb0p9DqkAYeZ0IHGQhISExkeLSNVqz_JRe-iLGRk6TdUMpIn-9ZG2g6w" /> <meta name="csp-nonce" content="f06745b19c0863a92265620a2ebf1d48270d0355baaf16e1eb75665cfdad3adb" /> <link nonce="f06745b19c0863a92265620a2ebf1d48270d0355baaf16e1eb75665cfdad3adb" rel="preload" href="/assets/site-314e4e6152ff2dd794db7bab6963ff3ce11faa99762b3abac29741922f96eccb.js" as="script"> <link nonce="f06745b19c0863a92265620a2ebf1d48270d0355baaf16e1eb75665cfdad3adb" rel="preload" href="/assets/core-ffc7831de07148fc03f772a1ff267ebd35acf5a1f3edd2f1c45c40933bd946ed.css" as="style"> <link nonce="f06745b19c0863a92265620a2ebf1d48270d0355baaf16e1eb75665cfdad3adb" rel="preload" as="script" href="/assets/builds/growthbook-5cfc0ab4c04b3cdc6f4e.js"> <link nonce="f06745b19c0863a92265620a2ebf1d48270d0355baaf16e1eb75665cfdad3adb" rel="preload" href="/assets/app-41e048d0cbf6e83bc7cc82a1f62755c1cbba8aadf4f1fc5044e61468f2a0a5a0.js" as="script"> <link nonce="f06745b19c0863a92265620a2ebf1d48270d0355baaf16e1eb75665cfdad3adb" rel="preload" href="/assets/help-3b6462ab1db354f81c56a65e4037e1bfe0110c57f541d4ecc1e0dbf3b282b70d.js" as="script"> <link nonce="f06745b19c0863a92265620a2ebf1d48270d0355baaf16e1eb75665cfdad3adb" rel="preload" href="https://cdn.iubenda.com/cons/beta/iubenda_cons.js" as="script"> <link rel="preload" as="font" href="/assets/hk-grotesk/HKGrotesk-Medium-9c3fd6d5af782a4511dc56bc490a29d341f5f775a1473d9498abc91e0fe793db.woff2" type="font/woff2" crossorigin> <link rel="preload" as="font" href="/assets/icons/iubenda-519eefd5e2627f078cb37ad800d0876b5986439f792cc1ae8df4a4cbc4c5e660.woff" type="font/woff2" crossorigin> <link rel="preload" as="font" href="/assets/hk-grotesk/HKGrotesk-Regular-f089423b22171f8b5954000d1136ad533e7c6942974875d514b75477680b2ac9.woff2" type="font/woff2" crossorigin> <link rel="preload" as="font" href="/assets/hk-grotesk/HKGrotesk-Bold-c10fcca174a9767aab6fa40c8c39ce42a696a48fd3091732280196a1042e3abb.woff2" type="font/woff2" crossorigin> <link rel="preload" as="font" href="/assets/hk-grotesk/HKGrotesk-Light-abd02846fe10b12c6394b41fd7ac3914ca8cbf09234e0001d696c724ae44102b.woff2" type="font/woff2" crossorigin> <link rel="preload" as="font" href="/assets/hk-grotesk/HKGrotesk-Italic-4a89ad60aaf82464ae047d83a45fc663f62823f102bcc8e9c8429dbc36ccd6f4.woff2" type="font/woff2" crossorigin> <link rel="preload" as="font" href="/assets/tisa/light-italic-318917ed1d2496362d0f10cf4cbc0f042223eb68d6c355159f93a6c67aa59fef.woff2" type="font/woff2" crossorigin> <link rel="preload" as="font" href="/assets/tisa/light-2d8a5a0678adfb941a86c53ab436176bbeba11994c0da2be4ef1f6902079c121.woff2" type="font/woff2" crossorigin> <link rel="preload" as="font" href="/assets/tisa/regular-italic-0e9999012ee0ca260e0ab1aaeeb21d60b6853ebf38fb09bf228be80cb2ef69a9.woff2" type="font/woff2" crossorigin> <link rel="preload" as="font" href="/assets/tisa/regular-833a2fba288bd5d9fcbdc7a268303eeeb6fe71f902ba7422c04ab9dcb19a7311.woff2" type="font/woff2" crossorigin> <link rel="stylesheet" href="/assets/core-ffc7831de07148fc03f772a1ff267ebd35acf5a1f3edd2f1c45c40933bd946ed.css" /> <link rel="preload" href="/assets/help-de56e2adf05bb2e958739ac773721cad924ffdebe199943fb4988e6a150d56e1.css" as="style"> <link rel="stylesheet" href="/assets/help-de56e2adf05bb2e958739ac773721cad924ffdebe199943fb4988e6a150d56e1.css" /> <script nonce="f06745b19c0863a92265620a2ebf1d48270d0355baaf16e1eb75665cfdad3adb"> //<![CDATA[ window.phraseappEnabled = null if (window.phraseappEnabled) { document.addEventListener('DOMContentLoaded', function() { $('body').on('click', '.pi_bc', function () { $('#iubenda-modal').removeAttr('tabindex'); 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}, onPreferenceExpressedOrNotNeeded: function(prefs) { const preferences = _iub.cs.api.getPreferences(); if (typeof preferences.id === 'undefined') { return; } // Handle quiz buttons for pricing pages const quizBtns = document.querySelectorAll(".appcues-quiz-btn"); if (preferences.purposes && preferences.purposes['4'] === true && preferences.purposes['5'] === true) { if( quizBtns.length > 0 ) { quizBtns.forEach( btn => { btn.classList.remove("disabled"); const alerts = document.querySelectorAll(".appcues-quiz-alert") alerts.forEach( alert => { alert.classList.add("d-none"); }); }); } } else { if( quizBtns.length > 0 ) { quizBtns.forEach( btn => { btn.classList.add("disabled"); const alerts = document.querySelectorAll(".appcues-quiz-alert") alerts.forEach( alert => { alert.classList.remove("d-none"); }); }); } } // Handle login button for Google Ads Login page const loginBtn = document.querySelector(".google-login-page .btn-google-oauth"); if (preferences.purposes && preferences.purposes['2'] === true) { if( loginBtn ) { loginBtn.classList.remove("disabled"); loginBtn.disabled = false; document.querySelector(".google-login-alert").classList.add("d-none"); } } else { if( loginBtn ) { loginBtn.classList.add("disabled"); loginBtn.disabled = true; document.querySelector(".google-login-alert").classList.remove("d-none"); } } // Handle chat button on dashboard sidebar const supportChatBtn = document.querySelector("#chat_support_box_button"); if( supportChatBtn ) { if (preferences.purposes && preferences.purposes['2'] === true && preferences.purposes['3'] === true && preferences.purposes['4'] === true && preferences.purposes['5'] === true) { document.querySelector("#support_box_accordion").classList.add("d-none"); supportChatBtn.classList.remove("d-none"); } } } }, "floatingPreferencesButtonZIndex": 1000, }; if (I18n.locale === 'da') { _iub.csConfiguration.banner.showPurposesToggles = true; } window.csActivationCompleted = jQuery.Deferred(); })(); //]]> </script> <script src="https://cs.iubenda.com/sync/252372.js" nonce="f06745b19c0863a92265620a2ebf1d48270d0355baaf16e1eb75665cfdad3adb"></script> <script nonce="f06745b19c0863a92265620a2ebf1d48270d0355baaf16e1eb75665cfdad3adb"> //<![CDATA[ gtag('set', 'url_passthrough', true); 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gerador de política de privacidade - versão em português">Português </a> </div> </div> </li> <li class="list-inline-item d-none d-lg-flex"> <span class="unread-wrap flex-shrink"></span> </li> </ul> </div> <div id="appcues-launchpad"></div> </div> <div class="text-right"> <ul class="list-unstyled mb-0 d-flex align-items-center"> <li class="list-inline-item mr-2"><a data-lightbox=true href="/en/login?ref=header">Login</a></li> <li class="list-inline-item"><a data-lightbox=true href="/en/signup" class="btn btn-sm btn-dark text-white js-header-signup-button">Sign up</a></li> </ul> </div> </div> </div> </div> <div class="bg-white"> <div class="container"> <div class="row justify-content-between pt-3 pb-3"> <div class="col-8 d-block d-lg-flex"> <a href="/en/" class="d-inline-block mr-5"> <img width="92" height="33" alt="Iubenda logo" data-lazy-src="/assets/site/general/logo-bfafd02b1fe7dcf519f04f8f0a03c74573d4e051c3a18ae9aa39bdf0cb2b9ec6.svg" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" /> <noscript> <img width="92" height="33" alt="Iubenda logo" src="/assets/site/general/logo-bfafd02b1fe7dcf519f04f8f0a03c74573d4e051c3a18ae9aa39bdf0cb2b9ec6.svg" /> </noscript> </a> <ul class="d-block d-lg-flex list-unstyled mb-0 d-inline-block mainmenu" id="mainMenu" itemscope itemtype="http://schema.org/SiteNavigationElement"> <li class="align-self-center has-nav"> <span class="lh-2 p-3">Products and services</span> <nav class="text-sm"> <div class="p-4"> <div class="mb-4"> <p class="serif text-light">A complete set of solutions to make your website or app compliant with the law, on multiple languages and legislations</p> <ul class="list-unstyled mb-0"> <li class="list-inline-item d-block d-md-inline-block mr-md-0 mb-md-2"> <a href="/en/overview" class="btn btn-sm btn-outline-primary d-block">Overview</a> </li> <li class="list-inline-item d-block d-md-inline-block mr-md-0 mb-md-2"> <a href="/en/pricing" class="btn btn-sm btn-outline-primary d-block">Pricing</a> </li> </ul> </div> <div class="row line-between-columns"> <div class="col-lg"> <div class="d-flex"> <div class="mr-3"> <img width="72" height="72" alt="Privacy Policy icon" data-lazy-src="/assets/site/products/privacy_policy-6641fa252acadc2d7bbbb2ba7a127e9765cacbbb50f11264df6bcb68e657e81c.svg" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" /> <noscript> <img width="72" height="72" alt="Privacy Policy icon" src="/assets/site/products/privacy_policy-6641fa252acadc2d7bbbb2ba7a127e9765cacbbb50f11264df6bcb68e657e81c.svg" /> </noscript> </div> <div> <div class="products_tags mb-3"> <div><i class="i-check mr-1 text-md"></i>For websites/apps</div> </div> <h4 class="text-sm mb-1"><a href="/en/privacy-and-cookie-policy-generator">Privacy and Cookie Policy Generator</a></h4> <div class="d-block d-lg-none"> <button role="link" class="btn btn-primary btn-sm text-white rarr js-redirect-button" data-url="/en/privacy-and-cookie-policy-generator">Explore</button> </div> <div class="d-none d-lg-block"> <p class="text-muted serif text-sm">Create your privacy and cookie policy in minutes.<br /><br /> Customizable from 2000+ clauses, available in 14 languages and automatically updated if the law changes, our generator allows you to create a legal document in minutes and seamlessly integrate it with your website or app.</p> <button role="link" class="btn btn-primary btn-sm text-white rarr js-redirect-button" data-url="/en/privacy-and-cookie-policy-generator">Explore</button> <ul class="list-unstyled mb-3 mt-3"> <li class="list-inline-item mr-2"><a href="/en/features#privacy-and-cookie-policy" class="link-underline line-highlight">Features</a></li> <li class="list-inline-item"><a href="/en/help/463-generate-privacy-policy" class="link-underline line-highlight">Documentation and guides</a></li> </ul> </div> </div> </div> </div> <div class="col-lg"> <div class="d-flex"> <div class="mr-3"> <img width="72" height="72" alt="Cookie Solution icon" data-lazy-src="/assets/site/products/cookie_solution-7c6de9a79e77ad5d6e4cc5bae39b4fc1ed83d7425fa260cb612ef4e86eec1493.svg" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" /> <noscript> <img width="72" height="72" alt="Cookie Solution icon" src="/assets/site/products/cookie_solution-7c6de9a79e77ad5d6e4cc5bae39b4fc1ed83d7425fa260cb612ef4e86eec1493.svg" /> </noscript> </div> <div > <div class="products_tags mb-3"> <div><i class="i-check mr-1 text-md"></i>For websites/apps</div> </div> <h4 class="text-sm mb-1"><a href="/en/cookie-solution">Privacy Controls and Cookie Solution</a></h4> <div class="d-block d-lg-none"> <button class="btn btn-primary btn-sm text-white rarr js-redirect-button" role="link" data-url="/en/cookie-solution">Explore</button> </div> <div class="d-none d-lg-block"> <p class="text-muted serif text-sm">Manage consent preferences for the ePrivacy, GDPR, CPRA (CCPA amendment) and LGPD. Integrated with the IAB TCF and CCPA Compliance Framework.<br /><br /> Our solution allows you to display a fully customizable cookie banner/consent banner, collect cookie consent, implement prior blocking (including auto-blocking), set advertising preferences, and more.</p> <button class="btn btn-primary btn-sm text-white rarr js-redirect-button" role="link" data-url="/en/cookie-solution">Explore</button> <ul class="list-unstyled mb-3 mt-3"> <li class="list-inline-item mr-2"><a href="/en/features#cookie-solution" class="link-underline line-highlight">Features</a></li> <li class="list-inline-item mr-2"><a href="/en/help/1177-cookie-solution-getting-started" class="link-underline line-highlight">Documentation and guides</a></li> </ul> </div> </div> </div> </div> <div class="col-lg"> <div class="d-flex"> <div class="mr-3"> <img width="72" height="72" alt="Terms and Conditions icon" data-lazy-src="/assets/site/products/terms_and_conditions-b2ecac04071503f53269125183052405bee78d8199cd799047bf382eaf79e6c3.svg" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" /> <noscript> <img width="72" height="72" alt="Terms and Conditions icon" src="/assets/site/products/terms_and_conditions-b2ecac04071503f53269125183052405bee78d8199cd799047bf382eaf79e6c3.svg" /> </noscript> </div> <div > <div class="products_tags mb-3"> <div><i class="i-check mr-1 text-md"></i>For websites/apps</div> </div> <h4 class="text-sm mb-1"><a href="/en/terms-and-conditions-generator">Terms and Conditions Generator</a></h4> <div class="d-block d-lg-none"> <button class="btn btn-primary btn-sm text-white rarr js-redirect-button" role="link" data-url="/en/terms-and-conditions-generator">Explore</button> </div> <div class="d-none d-lg-block"> <p class="text-muted serif text-sm">Create your terms and conditions in minutes.<br /><br />Customizable from hundreds of combinations, available in 14 languages, powerful and precise — our solution is capable of handling even the most complex, individual scenarios. Optimized for e-commerce, marketplace, SaaS, apps and more.</p> <button class="btn btn-primary btn-sm text-white rarr js-redirect-button" role="link" data-url="/en/terms-and-conditions-generator">Explore</button> <ul class="list-unstyled mb-3 mt-3"> <li class="list-inline-item mr-2"><a href="/en/features#terms-and-conditions" class="link-underline line-highlight">Features</a></li> <li class="list-inline-item mr-2"><a href="/en/help/19461-how-to-generate-terms-and-conditions" class="link-underline line-highlight">Documentation and guides</a></li> </ul> </div> </div> </div> </div> </div> </div> <hr class="m-0"> <div class="p-4"> <div class="row line-between-columns"> <div class="col-lg"> <div class="d-flex"> <div class="mr-3"> <img width="72" height="72" alt="Whistleblowing Management Tool icon" data-lazy-src="/assets/site/products/whistleblowing_management_tool-ac418c64cbbf6682be183ece94551a4d57d581829315827ab215e2b4e3bd1ed6.svg" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" /> <noscript> <img width="72" height="72" alt="Whistleblowing Management Tool icon" src="/assets/site/products/whistleblowing_management_tool-ac418c64cbbf6682be183ece94551a4d57d581829315827ab215e2b4e3bd1ed6.svg" /> </noscript> </div> <div> <div class="products_tags mb-3"> <div><i class="i-check mr-1 text-md"></i>For organizations</div> </div> <h4 class="text-sm mb-1"><a href="/en/whistleblowing-management-tool">Whistleblowing Management Tool</a></h4> <div class="d-block d-lg-none"> <button class="btn btn-primary btn-sm text-white rarr js-redirect-button" role="link" data-url="/en/whistleblowing-management-tool">Explore</button> </div> <div class="d-none d-lg-block"> <p class="text-muted serif text-sm">Provide an easy-to-use internal reporting channel as required by the EU Whistleblower Directive for organizations with 50+ employees. Instantly generate your forms to embed or print. <br><br> Collect and manage whistleblower reports from employees and other individuals connected to your organization while safeguarding their identities and ensuring confidentiality. Tailored for EU businesses and global organizations dedicated to ethical transparency.</p> <button class="btn btn-primary btn-sm text-white rarr js-redirect-button" role="link" data-url="/en/whistleblowing-management-tool">Explore</button> <ul class="list-unstyled mb-3 mt-3"> <li class="list-inline-item mr-2"><a href="/en/features#whistleblower" class="link-underline line-highlight">Features</a></li> <li class="list-inline-item"><a href="https://www.iubenda.com/en/help/141269-eu-whistleblower-directive-guide-iubenda-tool" class="link-underline line-highlight">Documentation and guides</a></li> </ul> </div> </div> </div> </div> <div class="col-lg"> <div class="d-flex"> <div class="mr-3"> <img width="72" height="72" alt="Consent Solution icon" data-lazy-src="/assets/site/products/consent_solution-aa3b8ec9c422f9c7b1c30bf3ec445232ea3c36df666784b2add0329bf1dcc1bf.svg" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" /> <noscript> <img width="72" height="72" alt="Consent Solution icon" src="/assets/site/products/consent_solution-aa3b8ec9c422f9c7b1c30bf3ec445232ea3c36df666784b2add0329bf1dcc1bf.svg" /> </noscript> </div> <div> <div class="products_tags mb-3"> <div class="mb-1"><i class="i-check mr-1 text-md"></i>For websites/apps</div> <div><i class="i-check mr-1 text-md"></i>For organizations</div> </div> <h4 class="text-sm mb-1"><a href="/en/consent-solution">Consent Database</a></h4> <div class="d-block d-lg-none"> <button class="btn btn-primary btn-sm text-white rarr js-redirect-button" role="link" data-url="/en/consent-solution">Explore</button> </div> <div class="d-none d-lg-block"> <p class="text-muted serif text-sm">Collect GDPR & LGPD consent, document opt-ins and <a href="/en/help/19133#right-to-opt-out" class="link-underline text-dark">CPRA (CCPA amendment) opt-outs</a> via your web forms.<br /><br /> Our solution smoothly integrates with your consent collection forms, syncs with your legal documents and includes a user-friendly dashboard for reviewing consent records of your activities.</p> <button class="btn btn-primary btn-sm text-white rarr js-redirect-button" role="link" data-url="/en/consent-solution">Explore</button> <ul class="list-unstyled mb-3 mt-3"> <li class="list-inline-item mr-2"><a href="/en/features#consent-solution" class="link-underline line-highlight">Features</a></li> <li class="list-inline-item"><a href="/en/help/6469-consent-solution-getting-started" class="link-underline line-highlight">Documentation and guides</a></li> </ul> </div> </div> </div> </div> <div class="col-lg"> <div class="d-flex"> <div class="mr-3"> <img width="72" height="72" alt="IPM icon" data-lazy-src="/images/site/products/ipm.svg" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" /> <noscript> <img width="72" height="72" alt="IPM icon" src="/images/site/products/ipm.svg" /> </noscript> </div> <div > <div class="products_tags mb-3"> <div class="mb-1"><i class="i-check mr-1 text-md"></i>For websites/apps</div> <div><i class="i-check mr-1 text-md"></i>For organizations</div> </div> <h4 class="text-sm mb-1"><a href="/en/internal-privacy-management">Register of Data Processing Activities</a></h4> <div class="d-block d-lg-none"> <button class="btn btn-primary btn-sm text-white rarr js-redirect-button" role="link" data-url="/en/internal-privacy-management">Explore</button> </div> <div class="d-none d-lg-block"> <p class="text-muted serif text-sm">Document all the data processing activity within your organization.<br /><br /> To comply with privacy laws, and particularly the GDPR, companies need to record how they store and use the data they collect from their users. Our solution allows you to easily document all the data processing activities within your organization.</p> <button class="btn btn-primary btn-sm text-white rarr js-redirect-button" role="link" data-url="/en/internal-privacy-management">Explore</button> <ul class="list-unstyled mb-3 mt-3"> <li class="list-inline-item mr-2"><a href="/en/features#internal-privacy-management" class="link-underline line-highlight">Features</a></li> <li class="list-inline-item"><a href="/en/help/6311-internal-privacy-management-getting-started" class="link-underline line-highlight">Documentation and guides</a></li> </ul> </div> </div> </div> </div> </div> </div> <div class="p-2 bg-faded-5-gray text-dark" style="border-top: 1px solid rgba(0,0,0,0.1)"> <div class="d-block d-lg-flex align-items-center justify-content-between text-md"> <div class="col-lg"> Not sure what you need? <a href="/en/help/5463" class="rarr link-underline line-highlight line-light-blue text-secondary"> Getting started guide </a> </div> 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line-highlight line-green text-green-dark rarr"> iubenda for GDPR </a> </li> <li> <a href="/en/fadp" class="link-underline line-highlight line-green text-green-dark rarr"> iubenda for FADP </a> </li> <li> <a href="/en/lgpd" class="link-underline line-highlight line-green text-green-dark rarr"> iubenda for LGPD </a> </li> <li> <a href="/en/mobile" class="link-underline line-highlight line-green text-green-dark rarr"> iubenda for mobile apps </a> </li> <li> <a href="/en/facebook" class="link-underline line-highlight line-green text-green-dark rarr"> iubenda for Facebook apps </a> </li> <li> <a href="/en/partner-program" class="link-underline line-highlight line-green text-green-dark rarr"> iubenda for Agencies </a> </li> <li> <a href="/en/enterprise" class="link-underline line-highlight line-green text-green-dark rarr"> iubenda for Enterprise companies </a> </li> <li> <a href="https://www.iubenda.com/en/help/149409-join-the-iubenda-affiliate-program" class="link-underline line-highlight 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</div> </div> </section> <section class="mt-5 mb-5 help-tpl__body"> <div class="container"> <div class="row gutter-lg"> <div class="col-lg-3 text-sm doc_aside help-tpl__side-menu" data-swiftype-index="false"> <div class="help_main_menu mb-4"> <div class="mb-3 d-block d-lg-none"> <button class="btn btn-sm btn-outline-light px-4 btn-aside">Hide index</button> </div> <nav> <ul> <li class="has_child category-title 5220"> Getting Started <ul> <li class="5463"> <a href="/en/help/5463-how-to-comply-with-the-gdpr-cookie-law-caloppa-and-ccpa-cpra">Getting Started Guide</a> </li> <li class="5428"> <a href="/en/help/5428-gdpr-guide">Complete guide to the GDPR</a> </li> <li class="separator 17976"> </li> <li class="category-title 17975"> <strong>Compliance for:</strong> </li> <li class="17366"> <a href="/en/help/17366-laws-regulations-every-blogger-should-know">Simple Websites / Blogs</a> </li> <li class="17754"> <a href="/en/help/17754-laws-regulations-every-ecommerce-owner-should-know">E-commerce Websites</a> </li> <li class="14787"> <a href="/en/help/14787-laws-regulations-every-app-developer-should-know">App Developers</a> </li> <li class="20713"> <a href="/en/help/20713-individual-services">Individual Services</a> </li> </ul> </li> <li class="has_child category-title 5135"> Legal Requirements <ul> <li class="5720"> <a href="/en/help/5720-legal-requirements-overview">Legal Requirements Overview</a> </li> <li class="524"> <a href="/en/help/524-how-to-determine-your-law-of-reference">How to Determine Your Law of Reference</a> </li> <li class="6187"> <a href="/en/help/6187-what-should-be-in-a-privacy-policy">What is a Privacy Policy and Do You Need One?</a> </li> <li class="7816"> <a href="/en/help/7816-impressum-what-is-it-and-when-is-it-needed">Impressum: What Is It and When Is It Needed</a> </li> <li class="has_child category-title 6835"> Main Legislations <ul> <li class="category-title 5234"> <strong>GDPR</strong> </li> <li class="5428"> <a href="/en/help/5428-gdpr-guide">Complete guide to the GDPR</a> </li> <li class="6738"> <a href="/en/help/6738-gdpr-offline-compliance-duties">GDPR Offline Compliance Duties</a> </li> <li class="66232"> <a href="/en/help/66232-third-party-vs-data-processor">Third party vs Data Processor</a> </li> <li class="26171"> <a href="/en/help/26171-web-agency-responsibilities-gdpr">Web agency’s responsibilities according to the GDPR</a> </li> <li class="5858"> <a href="/en/help/5858-switch-privacy-policy-options">Picking the Right Privacy Policy Options</a> </li> <li class="25229"> <a href="/en/help/25229-gdpr-treatment-of-services-that-do-not-collect-personal-data">GDPR treatment of services that do not collect personal data</a> </li> <li class="7399"> <a href="/en/help/7399-right-to-be-forgotten">How to Prove You Honored the Right to Be Forgotten</a> </li> <li class="3272"> <a href="/en/help/3272-eu-us-data-privacy-framework-certification-integration">EU-US Data Privacy Framework: How Can iubenda Help</a> </li> <li class="65844"> <a href="/en/help/65844-eu-us-trans-atlantic-data-privacy-framework">Green Light for the Data Privacy Framework: EU to US Personal Data Transfers Now Approved </a> </li> <li class="145851"> <a href="/en/help/145851-a-detailed-look-at-the-eu-ai-act">A Detailed Look at the EU AI Act</a> </li> <li class="71983"> <a href="/en/help/71983-uk-gdpr-post-brexit-updates">UK GDPR Post Brexit Updates</a> </li> <li class="73808"> <a href="/en/help/73808-uk-data-reform-bill-and-ai-regulation">UK Data Reform Bill and AI Regulation</a> </li> <li class="74228"> <a href="/en/help/74228-right-to-be-forgotten-and-iubendas-consent-solution">The Right to be Forgotten and iubenda’s Consent Database</a> </li> <li class="78656"> <a href="/en/help/78656-consent-vs-legitimate-interest">Consent vs. Legitimate interest: what’s the difference?</a> </li> <li class="separator 17455"> </li> <li class="category-title 6838"> <strong>Cookie Law / ePrivacy</strong> </li> <li class="5525"> <a href="/en/help/5525-cookies-gdpr-requirements">Cookies and the GDPR: What’s Really Required?</a> </li> <li class="64227"> <a href="/en/help/64227-what-are-trackers">What are trackers?</a> </li> <li class="6293"> <a href="/en/help/6293-cookie-consent-management-faq">Manage Cookie Consent Easily</a> </li> <li class="124203"> <a href="/en/help/124203-cookie-policy-do-you-need-one-heres-everything-you-need-to-know">Cookie Policy – Everything you need to know</a> </li> <li class="7515"> <a href="/en/help/7515-which-data-can-be-safely-stored-in-cookies-without-having-to-request-consent">Which Data Can Be Safely Stored in Cookies Without Having to Request Consent?</a> </li> <li class="24487"> <a href="/en/help/24487-cookie-walls-gdpr">Is the use of a cookie wall allowed in European Countries?</a> </li> <li class="6282"> <a href="/en/help/6282-legal-sources-third-party-cookie-names-opt-out-requirements">Legal Sources on Third-Party Cookie Names and Opt-Out Mechanisms</a> </li> <li class="31246"> <a href="/en/help/31246-italy-new-cookie-rules">Italy’s new cookie guidelines (and how to comply)</a> </li> <li class="separator 19148"> </li> <li class="category-title 19149"> <strong>US State Laws</strong> </li> <li class="111288"> <a href="/en/help/111288-us-state-privacy-laws-overview">US State Privacy Laws Overview</a> </li> <li class="19133"> <a href="/en/help/19133-ccpa-compliance-guide">Complete guide to the CCPA</a> </li> <li class="22574"> <a href="/en/help/22574-guide-to-the-ccpa-concept-of-sale">An In-depth Look at the CCPA Concept of Sale</a> </li> <li class="109571"> <a href="/en/help/109571-ccpa-toll-free-number-requirement">CCPA toll-free number requirement</a> </li> <li class="73819"> <a href="/en/help/73819-cpra-intro-to-the-ccpa-2-0-and-how-it-affects-you">CPRA: Intro to the CCPA 2.0 and how it affects you</a> </li> <li class="106345"> <a href="/en/help/106345-virginia-consumer-data-protection-act-vcdpa">Virginia Consumer Data Protection Act (VCDPA)</a> </li> <li class="107739"> <a href="/en/help/107739-colorado-privacy-act-cpa">Colorado Privacy Act (CPA)</a> </li> <li class="107774"> <a href="/en/help/107774-utah-consumer-privacy-act-the-ucpa">Utah Consumer Privacy Act (the UCPA)</a> </li> <li class="107759"> <a href="/en/help/107759-connecticut-data-privacy-act-ctdpa">Connecticut Data Privacy Act (CTDPA)</a> </li> <li class="separator 17456"> </li> <li class="category-title 17437"> <strong>CalOPPA and COPPA</strong> </li> <li class="6841"> <a href="https://www.iubenda.com/blog/guide-coppa-mobile-apps/">COPPA and Mobile Apps</a> </li> <li class="separator 17457"> </li> <li class="category-title 26861"> <strong>LGPD</strong> </li> <li class="26706"> <a href="/en/help/26706-lgpd-guide">Complete guide to the LGPD</a> </li> <li class="104366"> <a href="/en/help/104366-brazil-new-cookie-requirements">Brazil: New Cookie Requirements</a> </li> <li class="110776"> <a href="/en/help/110776-brazil-cookie-requirement-cheatsheet">Brazil Cookie Requirement Cheatsheet</a> </li> <li class="27616"> <a href="/en/help/27616-lgpd-privacy-policy-example">LGPD Privacy Policy Example</a> </li> <li class="separator 26860"> </li> <li class="category-title 146111"> <strong>Whistleblowing</strong> </li> <li class="142962"> <a href="/en/help/142962-understanding-the-basics-of-whistleblowing">Understanding the Basics of Whistleblowing</a> </li> <li class="143589"> <a href="/en/help/143589-navigating-whistleblowing-laws-an-international-overview">Navigating Whistleblowing Laws: An International Overview</a> </li> <li class="144294"> <a href="/en/help/144294-how-to-implement-whistleblower-protections-in-your-organization">How to Implement Whistleblower Protections in Your Organization</a> </li> <li class="separator 146112"> </li> <li class="category-title 17438"> <strong>Other Legislations</strong> </li> <li class="13856"> <a href="/en/help/13856-privacy-policies-and-australian-law">Privacy Policies and Australian Law</a> </li> <li class="75419"> <a href="/en/help/75419-fadp-updates-what-you-need-to-know">FADP Updates – What You Need to Know</a> </li> </ul> </li> <li class="has_child category-title 5237"> Common Scenarios <ul> <li class="category-title 17443"> <strong>Blogs and Websites</strong> </li> <li class="8385"> <a href="/en/help/8385-gdpr-for-bloggers">How to Make Your Site Compliant (for Bloggers and Web Publishers)</a> </li> <li class="11028"> <a href="/en/help/11028-wordpress-gdpr-compliance">How to Comply with the GDPR on a WordPress Site</a> </li> <li class="78016"> <a href="/en/help/78016-how-to-handle-data-privacy-complaints-your-5-step-guide">How to Handle Data Privacy Complaints | Your 5-Step guide</a> </li> <li class="separator 17458"> </li> <li class="category-title 25888"> <strong>E-commerce</strong> </li> <li class="25877"> <a href="/en/help/25877-terms-conditions-ecommerce-stores">Terms and Conditions for eCommerce (and how they protect your online store)</a> </li> <li class="separator 25886"> </li> <li class="category-title 6842"> <strong>Emails and Newsletters</strong> </li> <li class="5640"> <a href="/en/help/5640-email-newsletter-compliance-guide">How to Make your Emails and Newsletter Compliant (with Form Examples)</a> </li> <li class="4315"> <a href="/en/help/4315-eprivacy-direct-email-marketing">ePrivacy and Direct Email Marketing (DEM)</a> </li> <li class="6192"> <a href="/en/help/6192-opt-in-opt-out">Opt-In vs Opt-Out: What’s the Difference?</a> </li> <li class="13638"> <a href="/en/help/13638-privacy-policy-gdpr-forms-and-consent-collection-for-mailchimp">Privacy policy, GDPR forms and consent collection for Mailchimp</a> </li> <li class="39705"> <a href="/en/help/39705-global-email-marketing-cheatsheet">Global Email Marketing Cheatsheet</a> </li> <li class="separator 17459"> </li> <li class="category-title 6840"> <strong>Apps</strong> </li> <li class="147125"> <a href="/en/help/147125-app-privacy-policy-what-you-need-to-know-examples">App Privacy Policy: What you Need to Know + Examples</a> </li> <li class="401"> <a href="/en/help/401-privacy-policy-for-ios-and-macos-apps">Privacy Policy for iOS and macOS Apps</a> </li> <li class="11552"> <a href="/en/help/11552-privacy-policy-for-android-apps">Privacy Policy for Your Android App</a> </li> <li class="38933"> <a href="/en/help/38933-google-play-new-safety-section">Google Play adds new “safety section” to make data collection more transparent</a> </li> <li class="39254"> <a href="/en/help/39254-privacy-policy-for-windows-apps">Privacy Policy for Windows Apps</a> </li> <li class="1353"> <a href="/en/help/1353-cookies-mobile-apps">Cookies and Mobile Apps</a> </li> <li class="separator 24789"> </li> <li class="category-title 24788"> <strong>Facebook Pages and Apps</strong> </li> <li class="22930"> <a href="/en/help/22930-privacy-policy-facebook-page">Privacy Policy for Facebook Pages</a> </li> <li class="13561"> <a href="/en/help/13561-privacy-policy-for-facebook-apps">Privacy Policy for Facebook Apps</a> </li> <li class="separator 17460"> </li> <li class="category-title 17442"> <strong>Children</strong> </li> <li class="5717"> <a href="/en/help/5717-legal-requirements-websites-apps-children">Legal Requirements for Websites and Apps Used by Children</a> </li> <li class="11429"> <a href="/en/help/11429-minors-and-the-gdpr">Minors and the GDPR</a> </li> <li class="separator 17461"> </li> <li class="category-title 17444"> <strong>Multi-lingual Websites and Apps</strong> </li> <li class="539"> <a href="/en/help/539-privacy-policy-different-languages">When Do You Need a Privacy Policy in Different Languages</a> </li> <li class="separator 17462"> </li> <li class="category-title 14005"> <strong>Ads and Affiliate Programs</strong> </li> <li class="12047"> <a href="/en/help/12047-privacy-policy-for-google-adsense">Privacy Policy for Google AdSense</a> </li> <li class="12079"> <a href="/en/help/12079-privacy-policy-for-google-ads-remarketing">Privacy Policy for Google Ads Remarketing</a> </li> <li class="17620"> <a href="/en/help/16041">How to Collect Consent for Google Ad Personalization</a> </li> <li class="12158"> <a href="/en/help/12158-privacy-policy-facebook-lead-ads">Privacy Policy for Facebook Lead Ads</a> </li> <li class="13990"> <a href="/en/help/13990-amazon-affiliate-program-required-privacy-policy-additions">Amazon Affiliate Program</a> </li> <li class="separator 17463"> </li> <li class="category-title 6844"> <strong>Analytics and Other Google Services</strong> </li> <li class="72017"> <a href="/en/help/72017-is-google-analytics-illegal-in-the-eu-and-uk">Is Google Analytics illegal in the EU and UK?</a> </li> <li class="72356"> <a href="/en/help/72356-google-analytics-4-all-you-need-to-know">Google Analytics 4 – all you need to know</a> </li> <li class="11994"> <a href="/en/help/11994-privacy-policy-for-google-analytics">Privacy Policy for Google Analytics</a> </li> <li class="1184"> <a href="/en/help/1184-how-to-anonymize-ip-addresses-and-avoid-the-cross-referencing-of-data-in-google-analytics">How to Anonymize IP Addresses and Avoid the Cross-Referencing of Data in Google Analytics</a> </li> <li class="7227"> <a href="/en/help/7227-google-analytics-gdpr-monitoring-behavior">Google Analytics and the GDPR: Is It Considered Monitoring Behavior?</a> </li> <li class="12379"> <a href="/en/help/12379-privacy-policy-google-analytics-advertising-remarketing">Privacy Policy for Google Analytics Advertising and Remarketing Features</a> </li> <li class="18852"> <a href="/en/help/18852-privacy-policy-google-oauth">Privacy Policy for Google OAuth</a> </li> <li class="14936"> <a href="/en/help/14936-place-of-processing-customisation-for-google-services">Place of Processing Customisation for Google Services</a> </li> <li class="142541"> <a href="/en/help/142541-google-ads-consent-mode">Google Ads Consent Mode – Everything You Need To Know</a> </li> <li class="separator 146117"> </li> <li class="category-title 146116"> <strong>Workplace</strong> </li> <li class="144878"> <a href="/en/help/144878-how-technology-helps-businesses-build-effective-whistleblowing-systems">How Technology Helps Businesses Build Effective Whistleblowing Systems</a> </li> <li class="143344"> <a href="/en/help/143344-whistleblowing-reporting-process-in-the-workplace">The A-Z of Whistleblowing Reporting Process in the Workplace</a> </li> <li class="143363"> <a href="/en/help/143363-how-organizations-should-handle-whistleblowing-reports">Managing Whistleblowing: How Organizations Should Handle Reports</a> </li> <li class="142946"> <a href="/en/help/142946-whistleblowing-education-in-the-workplace">Whistleblowing 101: A Guide to Whistleblowing Education in the Workplace</a> </li> <li class="142908"> <a href="/en/help/142908-ethics-at-work-crafting-a-supportive-whistleblowing-culture">Ethics at Work: Crafting a Supportive Whistleblowing Culture</a> </li> </ul> </li> </ul> </li> <li class="has_child category-title 5222"> Privacy and Cookie Policy Generator <ul> <li class="has_child category-title 5223"> Creating Your Policy <ul> <li class="category-title 17502"> <strong>Generating</strong> </li> <li class="463"> <a href="/en/help/463-generate-privacy-policy">How to Create a Privacy Policy</a> </li> <li class="1175"> <a href="/en/help/1175-generate-cookie-policy">How to Generate a Cookie Policy</a> </li> <li class="25434"> <a href="/en/help/25434-cookie-lifetime">How to Display the Cookie Lifetime in Your Cookie Policy</a> </li> <li class="5853"> <a href="/en/help/5853-gdpr-protections-users">How to Apply GDPR Protections Only to EU Users or to All Users</a> </li> <li class="21474"> <a href="/en/help/21474-how-to-apply-state-specific-us-standards-within-the-generator">How to Apply State-Specific US Standards within the Generator</a> </li> <li class="separator 17511"> </li> <li class="category-title 17503"> <strong>Adding Services</strong> </li> <li class="20"> <a href="/en/help/20-services-privacy-policy">How to Add Services to Your Privacy Policy</a> </li> <li class="19004"> <a href="/en/help/19004-how-to-use-the-site-scanner-from-within-the-generator">Using the Site Scanner to Identify Missing Services</a> </li> <li class="386"> <a href="/en/help/386-how-to-add-a-custom-service-and-customize-to-your-needs">How to Add a Custom Service and Customize to Your Needs</a> </li> <li class="separator 17510"> </li> <li class="category-title 17504"> <strong>Adding Owner Details</strong> </li> <li class="7850"> <a href="/en/help/7850-what-is-meant-by-the-identifiying-details-of-the-data-controller">What is meant by the identifying details of the Data Controller</a> </li> <li class="3486"> <a href="/en/help/3486-the-owner-field-within-the-generator">The Owner Field Within the Generator</a> </li> <li class="separator 17509"> </li> <li class="category-title 17505"> <strong>Languages</strong> </li> <li class="137"> <a href="/en/help/137-add-language">How to Add Another Language to Your Documents</a> </li> </ul> </li> <li class="has_child category-title 17500"> Editing/Updating Your Policy <ul> <li class="2739"> <a href="/en/help/2739-edit-privacy-policy">How to Edit a Privacy Policy</a> </li> <li class="3810"> <a href="/en/help/3810-how-to-delete-a-privacy-policy">How to Delete a Privacy Policy</a> </li> <li class="68865"> <a href="/en/help/68865-how-to-duplicate-an-existing-site">How to duplicate an existing site</a> </li> <li class="separator 17508"> </li> <li class="category-title 17506"> <strong>iubenda Branding</strong> </li> <li class="166"> <a href="/en/help/166-remove-iubenda-branding">How to Remove iubenda Branding</a> </li> <li class="2848"> <a href="/en/help/2848-remove-iubenda-disclaimer">Can I Remove the "iubenda hosts this page" Disclaimer</a> </li> <li class="separator 5235"> </li> <li class="category-title 17507"> <strong>Advanced Settings</strong> </li> <li class="4158"> <a href="/en/help/4158-force-update">How to Force Update & Change the “Last updated” Date Information</a> </li> <li class="4825"> <a href="/en/help/4825-customize-this-application">Customize the Way Your Website or App Is Referred To in Your Privacy Policy</a> </li> <li class="11072"> <a href="/en/help/11072-customize-privacy-and-cookie-policy-internal-links">Customize Privacy and Cookie Policy Internal Links</a> </li> </ul> </li> <li class="has_child category-title 5224"> Embedding Your Policy <ul> <li class="category-title 17512"> <strong>General</strong> </li> <li class="231"> <a href="/en/help/231-ways-to-use-iubenda-privacy-policy-on-your-site-and-app">Ways to Use iubenda’s Privacy Policy on Your Site and App</a> </li> <li class="216"> <a href="/en/help/216-privacy-policy-standard-embedding">Standard Embedding</a> </li> <li class="228"> <a href="/en/help/228-privacy-policy-direct-link">Direct Link</a> </li> <li class="78"> <a href="/en/help/78-privacy-policy-direct-text-embedding-api">Direct Text Embedding via JS or API</a> </li> <li class="5339"> <a href="/en/help/5339-behavior-of-iubenda-embedding-options-when-javascript-is-disabled">Behavior of iubenda Embedding Options When JavaScript Is Disabled</a> </li> <li class="separator 17517"> </li> <li class="category-title 17513"> <strong>Apps</strong> </li> <li class="17838"> <a href="/en/help/401">iOS and macOS</a> </li> <li class="1528"> <a href="/en/help/1528-privacy-policy-for-tvos-apps-apple-tv">tvOS (Apple TV)</a> </li> <li class="17837"> <a href="/en/help/11552">Android</a> </li> <li class="3744"> <a href="/en/help/3744-how-to-add-android-and-ios-mobile-permissions-for-device-data">How to Add Android and iOS Mobile Permissions for Device Data</a> </li> <li class="337"> <a href="/en/help/337-legal-documents-offline-viewing">Make Your Legal Documents Available for Offline Viewing</a> </li> <li class="separator 5253"> </li> <li class="category-title 17514"> <strong>Popular Platforms</strong> </li> <li class="100"> <a href="/en/help/100-how-to-add-your-privacy-policy-to-the-amazon-store">Amazon Store</a> </li> <li class="53052"> <a href="/en/help/53052-how-to-add-a-privacy-and-cookie-policy-on-bigcommerce">Bigcommerce</a> </li> <li class="1419"> <a href="/en/help/1419-how-to-use-iubenda-privacy-and-cookie-policy-on-a-epages-website">ePages</a> </li> <li class="53619"> <a href="/en/help/53619-how-to-add-a-privacy-policy-on-ghost">Ghost</a> </li> <li class="53326"> <a href="/en/help/53326-how-to-add-a-privacy-policy-on-hubspot">HubSpot</a> </li> <li class="3798"> <a href="/en/help/3798-how-to-use-iubenda-privacy-and-cookie-policy-on-a-jimdo-website">Jimdo</a> </li> <li class="546"> <a href="/en/help/546-how-to-use-iubenda-privacy-and-cookie-policy-on-a-joomla-website">Joomla!</a> </li> <li class="567"> <a href="/en/help/567-how-to-use-iubenda-privacy-and-cookie-policy-on-a-magento-website">Magento</a> </li> <li class="3592"> <a href="/en/help/3592-how-to-add-matomo-clauses-to-iubendas-privacy-and-cookie-policy">Matomo (Formerly Piwik)</a> </li> <li class="1502"> <a href="/en/help/1502-how-to-use-iubenda-privacy-and-cookie-policy-on-a-prestashop-website">PrestaShop</a> </li> <li class="3796"> <a href="/en/help/3796-shopify-privacy-policy">Shopify</a> </li> <li class="12794"> <a href="/en/help/12794-squarespace-privacy-policy">Squarespace</a> </li> <li class="26324"> <a href="/en/help/26324-privacy-policy-ucraft">Ucraft</a> </li> <li class="18524"> <a href="/en/help/18524-privacy-policy-webflow">Webflow</a> </li> <li class="53504"> <a href="/en/help/53504-how-to-add-a-privacy-policy-on-weebly">Weebly</a> </li> <li class="23080"> <a href="/en/help/23080-privacy-policy-wix">Wix</a> </li> <li class="370"> <a href="/en/help/370-how-to-use-iubenda-privacy-and-cookie-policy-on-a-wordpress-website">WordPress</a> </li> <li class="3905"> <a href="/en/help/3905-how-to-use-iubenda-privacy-and-cookie-policy-on-wordpress-com">WordPress.com</a> </li> <li class="separator 19583"> </li> <li class="category-title 19584"> <strong>Advanced</strong> </li> <li class="12260"> <a href="/en/help/12260-how-to-configure-content-security-policy-to-allow-iubenda-scripts-to-execute">How to Configure your Content Security Policy for iubenda</a> </li> </ul> </li> <li class="has_child category-title 5832"> Troubleshooting and FAQs <ul> <li class="304"> <a href="/en/help/304-how-to-use-the-iubenda-dashboard">How to Access the iubenda Dashboard</a> </li> <li class="3803"> <a href="/en/help/3803-must-i-repeat-the-process-of-adding-services-for-every-language-in-which-i-generate-the-policy">Must I Repeat the Process of Adding Services for Every Language in Which I Generate the Policy?</a> </li> <li class="3953"> <a href="/en/help/3953-how-to-honor-and-include-a-do-not-track-clause-in-the-privacy-policy">How to Honor and Include a “Do Not Track” Clause in the Privacy Policy</a> </li> <li class="3025"> <a href="/en/help/3025-what-is-the-difference-between-the-privacy-and-cookies-policy-generator-and-the-cookie-solution">What Is the Difference Between the Privacy and Cookie Policy Generator and the Privacy Controls and Cookie Solution?</a> </li> <li class="2824"> <a href="/en/help/2824-what-is-the-difference-between-the-integration-of-the-privacy-policy-and-the-one-of-the-cookie-solution">What’s the Difference Between the Integration of the Privacy Policy and Cookie Solution?</a> </li> <li class="438"> <a href="/en/help/438-which-countries-is-your-privacy-policy-good-for">Which Countries Is Your Privacy Policy Good For?</a> </li> <li class="407"> <a href="/en/help/407-copy-and-paste">Can I Copy and Paste the Privacy Policy's Text into My Website?</a> </li> <li class="450"> <a href="/en/help/450-is-it-ok-to-include-the-same-privacy-policy-in-other-sites-and-apps">Is it ok to include the same privacy policy in other sites and apps?</a> </li> <li class="15546"> <a href="/en/help/15546-how-to-start-the-iubenda-initializer-asynchronously">How to start the iubenda initializer asynchronously</a> </li> <li class="separator 30085"> </li> <li class="category-title 30086"> <strong>Changelog</strong> </li> <li class="30061"> <a href="/en/help/30061-pcp-legal-changelog">Legal Changelog</a> </li> </ul> </li> </ul> </li> <li class="has_child category-title 5225"> Privacy Controls and Cookie Solution <ul> <li class="has_child category-title 17486"> Introduction <ul> <li class="1177"> <a href="/en/help/1177-cookie-solution-getting-started">Introduction and Getting Started</a> </li> <li class="262"> <a href="/en/help/262-how-to-identify-the-cookies-your-site-installs-in-browsers">How to Identify the Cookies Your Site Installs in Browsers</a> </li> </ul> </li> <li class="has_child category-title 17482"> Cookie Banner Setup and Customization <ul> <li class="3831"> <a href="/en/help/3831-customize-cookie-banner">How to Customize the Look and Behavior of the Cookie Banner (Beginner’s Guide)</a> </li> <li class="1175"> <a href="/en/help/1175-generate-cookie-policy">How to Generate a Cookie Policy for the Cookie Banner</a> </li> <li class="1205"> <a href="/en/help/1205-how-to-configure-your-cookie-solution-advanced-guide">How to Configure Your Privacy Controls and Cookie Solution (Advanced Guide)</a> </li> <li class="separator 17615"> </li> <li class="category-title 17614"> <strong>Advertising Tracking Preferences</strong> </li> <li class="7440"> <a href="/en/help/7440-the-complete-guide-to-iubenda-cmp-and-iab-tcf-2-2">The complete guide to IAB GDPR Framework and iubenda’s Consent Management Platform</a> </li> <li class="16041"> <a href="/en/help/16041-google-tcf-consent-personalized-ads">Google and TCF 2.0: how to collect consent for personalized ads</a> </li> <li class="23271"> <a href="/en/help/23271-tcf-2-0-transition-guide">TCF 2.0 Transition Guide</a> </li> <li class="separator 17494"> </li> <li class="category-title 17488"> <strong>Languages</strong> </li> <li class="1180"> <a href="/en/help/1180-cookie-policy-and-cookie-solution-for-multilingual-websites">Cookie Policy and Privacy Controls and Cookie Solution for Multilingual Websites</a> </li> <li class="1209"> <a href="/en/help/1209-how-to-use-the-cookie-solution-in-a-multilingual-wordpress-site">How to Use the Privacy Controls and Cookie Solution in a Multilingual WordPress Site</a> </li> </ul> </li> <li class="has_child category-title 21259"> For US <ul> <li class="21165"> <a href="/en/help/21165-how-to-comply-with-us-state-privacy-laws-using-iubenda">How to comply with US state privacy laws using iubenda</a> </li> </ul> </li> <li class="has_child category-title 5226"> Installation and Prior Blocking Implementation <ul> <li class="36226"> <a href="/en/help/36226-cookie-solution-custom-website-installation-guide">Custom Website</a> </li> <li class="separator 36291"> </li> <li class="category-title 36292"> <strong>Plugins and integrations</strong> </li> <li class="56404"> <a href="/en/help/56404-how-to-add-a-cookie-solution-to-bigcommerce">BigCommerce</a> </li> <li class="56370"> <a href="/en/help/56370-how-to-add-a-cookie-solution-to-ghost">Ghost</a> </li> <li class="148057"> <a href="/en/help/148057-hubspot-cookie-banner-how-to-add-a-cookie-banner-on-hubspot-with-iubenda">HubSpot</a> </li> <li class="10777"> <a href="/en/help/10777-cookie-solution-jimdo-integration-guide">Jimdo</a> </li> <li class="1323"> <a href="/en/help/1323-cookie-solution-joomla-plugin-installation-guide">Joomla! Extension</a> </li> <li class="9591"> <a href="/en/help/9591-cookie-solution-magento-extension-installation-guide">Magento Extension</a> </li> <li class="4338"> <a href="/en/help/4338-cookie-solution-prestashop-plugin-installation-guide">PrestaShop Plugin</a> </li> <li class="10811"> <a href="/en/help/10811-cookie-solution-shopify">Shopify</a> </li> <li class="12848"> <a href="/en/help/12848-cookie-solution-squarespace-integration-guide">Squarespace</a> </li> <li class="26363"> <a href="/en/help/26363-cookie-solution-ucraft">Ucraft</a> </li> <li class="18531"> <a href="/en/help/18531-cookie-solution-webflow">Webflow</a> </li> <li class="56488"> <a href="/en/help/56488-how-to-add-a-cookie-solution-to-weebly">Weebly</a> </li> <li class="24221"> <a href="/en/help/24221-cookie-banner-wix">Wix</a> </li> <li class="1215"> <a href="/en/help/1215-cookie-solution-wordpress-plugin-installation-guide">WordPress Plugin</a> </li> <li class="separator 5374"> </li> <li class="category-title 5358"> <strong>Prior Blocking Implementation</strong> </li> <li class="3081"> <a href="/en/help/3081-prior-blocking-of-cookie-scripts">Introduction to the Prior Blocking of Cookie Scripts</a> </li> <li class="1229"> <a href="/en/help/1229-manual-tagging-blocking-cookies">Manual Tagging (with Practical Examples)</a> </li> <li class="133036"> <a href="/en/help/133036-prior-blocking-of-cookies-automatic-blocking-auto-blocking">Automatic Blocking (auto-blocking)</a> </li> <li class="1235"> <a href="/en/help/1235-google-tag-manager-blocking-cookies">Google Tag Manager</a> </li> <li class="74198"> <a href="/en/help/74198-google-consent-mode-set-up-google-tag-manager-with-iubenda">Google Consent Mode: Set up Google Tag Manager with iubenda</a> </li> <li class="27137"> <a href="/en/help/27137-google-consent-mode">Google Consent Mode</a> </li> <li class="1182"> <a href="/en/help/1182-google-adsense-ad-manager-blocking-cookies">Google AdSense and Ad Manager</a> </li> <li class="1976"> <a href="/en/help/1976-php-class-blocking-cookies">PHP Class</a> </li> <li class="22135"> <a href="/en/help/22135-cookie-solution-amp-wordpress">How to integrate iubenda Privacy Controls and Cookie Solution with Google AMP (WordPress method included)</a> </li> <li class="separator 19644"> </li> <li class="category-title 17483"> <strong>Advanced</strong> </li> <li class="18678"> <a href="/en/help/18678-cookie-solution-consents-migration">How to migrate consents from a previous provider to the Privacy Controls and Cookie Solution</a> </li> <li class="46731"> <a href="/en/help/46731-how-to-retrieve-proof-of-a-cookie-preferences-for-specific-users">How to retrieve proof of cookie preferences</a> </li> <li class="3834"> <a href="/en/help/3834-cache-and-optimisation-of-the-iubenda-cookie-solution">Cache, Speed and Other Optimization of the iubenda Privacy Controls and Cookie Solution</a> </li> <li class="23633"> <a href="/en/help/23633-how-to-invoke-cookie-solution-api-methods-from-an-iframe">How to invoke Privacy Controls and Cookie Solution API methods from an iframe</a> </li> <li class="12503"> <a href="https://www.iubenda.com/en/help/12260">How to Configure your Content Security Policy for iubenda</a> </li> <li class="separator 17492"> </li> <li class="category-title 17490"> <strong>Stats</strong> </li> <li class="2426"> <a href="/en/help/2426-cookie-solution-analytics-and-stats">Analytics and Stats</a> </li> </ul> </li> <li class="has_child category-title 146392"> <strong>For Mobile</strong> <ul> <li class="19678"> <a href="/en/help/19678-cs-for-mobile-developers-guide">Privacy Controls and Cookie Solution for mobile | Developer’s Guide</a> </li> <li class="145991"> <a href="/en/help/145991-iubenda-sdk-integration-with-google-consent-mode-v2-for-firebase-analytics">iubenda mobile SDK – Integration with Google Consent Mode V2 for Firebase Analytics</a> </li> </ul> </li> <li class="has_child category-title 5357"> Troubleshooting and FAQs <ul> <li class="3062"> <a href="/en/help/3062-how-are-calculated-the-pageviews-of-the-cookie-solution">How Are the Privacy Controls and Cookie Solution Pageviews Calculated?</a> </li> <li class="3812"> <a href="/en/help/3812-where-can-i-find-my-cookie-policy-and-site-ids">Where Can I Find My Cookie Policy and Site Ids?</a> </li> <li class="2690"> <a href="/en/help/2690-can-i-integrate-the-cookie-policy-within-my-website-using-the-direct-text-embedding-and-api">Can I Integrate the Cookie Policy Within My Website Using the Direct Text Embedding and API?</a> </li> <li class="3182"> <a href="/en/help/3182-cookie-consent-amp-pages">How do I collect cookie consent on AMP pages?</a> </li> <li class="105616"> <a href="/en/help/105616-how-to-solve-common-cookie-solution-issues-with-cache-plugins-and-optimization-features">How to solve common Privacy Controls and Cookie Solution issues with cache plugins and optimization features</a> </li> <li class="151085"> <a href="/en/help/151085-why-is-data-decreasing-after-installing-google-consent-mode-v2">Why Is Data Decreasing After Installing Google Consent Mode v2?</a> </li> <li class="166100"> <a href="/en/help/166100-how-to-hide-the-iubenda-banner-on-specific-pages">How to Hide the iubenda Banner on Specific Pages</a> </li> <li class="separator 17493"> </li> <li class="category-title 17491"> <strong>Channels and Changelog</strong> </li> <li class="2158"> <a href="/en/help/2158-cookie-solution-release-channels">Delivery Channels</a> </li> <li class="1970"> <a href="/en/help/1970-cookie-solution-changelog">Changelog</a> </li> </ul> </li> </ul> </li> <li class="has_child category-title 17474"> Terms and Conditions Generator <ul> <li class="2859"> <a href="/en/help/2859-terms-and-conditions-when-are-they-needed">What Are the Terms and Conditions and When Are They Needed?</a> </li> <li class="19482"> <a href="/en/help/19482-what-should-basic-terms-and-conditions-include">What Should Basic Terms and Conditions Include?</a> </li> <li class="20504"> <a href="/en/help/20504-can-i-use-a-terms-and-conditions-template">Can I use a Terms and Conditions template?</a> </li> <li class="has_child category-title 19560"> Creating Your Document <ul> <li class="19461"> <a href="/en/help/19461-how-to-generate-terms-and-conditions">How to Generate Terms and Conditions</a> </li> <li class="19668"> <a href="/en/help/3486">The Owner Field Within the Generator</a> </li> <li class="19667"> <a href="/en/help/137">How to Add Another Language to Your Documents</a> </li> </ul> </li> <li class="has_child category-title 19561"> Editing/Updating Your Document <ul> <li class="19356"> <a href="/en/help/19356-edit-terms-and-conditions">How to Edit your Terms and Conditions</a> </li> <li class="19340"> <a href="/en/help/19340-delete-terms-and-conditions">How to Delete your Terms and Conditions</a> </li> <li class="separator 19570"> </li> <li class="category-title 19571"> <strong>Advanced options</strong> </li> <li class="19673"> <a href="/en/help/4158">How to Force Update & Change the "Last updated" Date Information</a> </li> <li class="19674"> <a href="/en/help/4825">Customize the way your website or app is referred to in your documents</a> </li> </ul> </li> <li class="has_child category-title 19562"> Embedding Your Document <ul> <li class="category-title 47874"> <strong>General</strong> </li> <li class="19253"> <a href="/en/help/19253-integrate-terms-and-conditions-on-your-site-and-app">How to Integrate iubenda’s Terms and Conditions on your Site and App</a> </li> <li class="19675"> <a href="/en/help/337">Make Your Legal Documents Available for Offline Viewing</a> </li> <li class="separator 47876"> </li> <li class="category-title 47875"> <strong>Popular Platforms</strong> </li> <li class="52091"> <a href="/en/help/52091-how-to-add-terms-and-condition-on-amazon">Amazon</a> </li> <li class="49324"> <a href="/en/help/49324-how-to-add-terms-and-conditions-on-bigcommerce">Bigcommerce</a> </li> <li class="51396"> <a href="/en/help/51396-how-to-add-terms-and-conditions-on-ghost">Ghost</a> </li> <li class="50402"> <a href="/en/help/50402-how-to-add-terms-and-conditions-on-hubspot">HubSpot</a> </li> <li class="51558"> <a href="/en/help/51558-how-to-add-terms-and-conditions-on-jimdo">Jimdo</a> </li> <li class="49571"> <a href="/en/help/49571-how-to-add-terms-and-conditions-on-joomla">Joomla!</a> </li> <li class="51470"> <a href="/en/help/51470-how-to-add-terms-and-conditions-on-magento">Magento</a> </li> <li class="49740"> <a href="/en/help/49740-how-to-add-terms-and-conditions-to-prestashop">PrestaShop</a> </li> <li class="49143"> <a href="/en/help/49143-how-to-add-terms-and-conditions-on-squarespace">Squarespace</a> </li> <li class="52812"> <a href="/en/help/52812-how-to-add-terms-and-conditions-on-shopify">Shopify</a> </li> <li class="50101"> <a href="/en/help/50101-how-to-add-terms-and-conditions-on-ucraft">Ucraft</a> </li> <li class="48828"> <a href="/en/help/48828-how-to-add-terms-and-conditions-on-webflow">Webflow</a> </li> <li class="50267"> <a href="/en/help/50267-how-to-add-terms-and-conditions-on-weebly">Weebly</a> </li> <li class="47938"> <a href="/en/help/47938-how-to-add-terms-and-conditions-to-wix">Wix</a> </li> <li class="45671"> <a href="/en/help/45671-how-to-add-terms-and-conditions-on-woocommerce-stores">WooCommerce</a> </li> <li class="47465"> <a href="/en/help/47465-how-to-add-terms-and-conditions-on-wordpress">WordPress</a> </li> <li class="46214"> <a href="/en/help/46214-how-to-add-terms-and-conditions-on-wordpress-com">WordPress.com</a> </li> <li class="separator 19581"> </li> <li class="category-title 19580"> <strong>Advanced</strong> </li> <li class="19579"> <a href="/en/help/12260">How to Configure your Content Security Policy for iubenda</a> </li> </ul> </li> <li class="has_child category-title 19563"> Troubleshooting and FAQs <ul> <li class="19676"> <a href="/en/help/407">Can I Copy and Paste the Text of the Legal Documents into My Website?</a> </li> <li class="separator 68080"> </li> <li class="category-title 68081"> <strong>Changelog</strong> </li> <li class="64425"> <a href="/en/help/64425-terms-and-conditions-generator-legal-changelog">Legal Changelog</a> </li> </ul> </li> </ul> </li> <li class="has_child category-title 6557"> Consent Database <ul> <li class="has_child category-title 17471"> Getting Started <ul> <li class="6469"> <a href="/en/help/6469-consent-solution-getting-started">Introduction and Methods</a> </li> <li class="7379"> <a href="/en/help/7379-how-to-sync-your-iubenda-legal-documents-with-the-consent-solution">How to Sync Your Legal Documents</a> </li> </ul> </li> <li class="has_child category-title 17472"> Implementation <ul> <li class="6473"> <a href="/en/help/6473-consent-solution-js-documentation">JavaScript</a> </li> <li class="6484"> <a href="/en/help/6484-consent-solution-http-api-documentation">HTTP API</a> </li> <li class="129285"> <a href="/en/help/129285-consent-database-integration-guide-all-major-platforms">Simple integration guide</a> </li> <li class="separator 18931"> </li> <li class="category-title 18930"> <strong>Popular Platforms</strong> </li> <li class="56957"> <a href="/en/help/56957-consent-solution-for-hubspot">HubSpot</a> </li> <li class="18710"> <a href="/en/help/18710-consent-solution-joomla-chronoforms">Joomla!</a> </li> <li class="67783"> <a href="/en/help/67783-make-integromat-consent-solution-integration">Make (Integromat)</a> </li> <li class="74560"> <a href="/en/help/74560-consent-solution-for-prestashop">Prestashop</a> </li> <li class="57099"> <a href="/en/help/57099-how-to-add-consent-solution-on-shopify">Shopify</a> </li> <li class="66387"> <a href="/en/help/66387-consent-solution-for-squarespace">Squarespace</a> </li> <li class="59704"> <a href="/en/help/59704-consent-solution-for-webflow">Webflow</a> </li> <li class="56770"> <a href="/en/help/56770-consent-solution-for-wix">Wix</a> </li> <li class="66023"> <a href="/en/help/66023-zapier-consent-solution-integration">Zapier</a> </li> <li class="separator 66377"> </li> <li class="category-title 66378"> <strong>WordPress</strong> </li> <li class="21330"> <a href="/en/help/21330-consent-solution-wordpress-plugin-installation-guide">WordPress (plugin)</a> </li> <li class="13083"> <a href="/en/help/13083-consent-solution-wordpress-contact-form-7">WordPress (JavaScript method)</a> </li> <li class="62292"> <a href="/en/help/62292-consent-solution-for-elementor">Elementor (WordPress website builder)</a> </li> <li class="61862"> <a href="/en/help/61862-consent-solution-for-gravity-forms">Gravity Forms (WordPress form plugin)</a> </li> <li class="separator 19582"> </li> <li class="category-title 17473"> <strong>Advanced</strong> </li> <li class="12502"> <a href="https://www.iubenda.com/en/help/12260">How to Configure your Content Security Policy for iubenda</a> </li> </ul> </li> <li class="has_child category-title 18268"> Troubleshooting and FAQs <ul> <li class="18199"> <a href="/en/help/18199-consent-solution-delivery-channels">Delivery Channels</a> </li> <li class="18024"> <a href="/en/help/18024-consent-solution-changelog">Changelog</a> </li> </ul> </li> </ul> </li> <li class="has_child category-title 141348"> Whistleblowing Management Tool <ul> <li class="141269"> <a href="/en/help/141269-eu-whistleblower-directive-guide-iubenda-tool">iubenda’s Guide to the EU Whistleblower Directive and Our Dedicated Tool</a> </li> </ul> </li> <li class="has_child category-title 6558"> Register of Data Processing Activities <ul> <li class="6311"> <a href="/en/help/6311-internal-privacy-management-getting-started">Guide to the Register of Data Processing Activities</a> </li> </ul> </li> <li class="has_child category-title 5238"> Resources <ul> <li class="13053"> <a href="/en/help/13053-iubenda-webinars">Webinars</a> </li> <li class="has_child category-title 25910"> Videos <ul> <li class="336"> <a href="/en/help/336-videos">All Video Guides</a> </li> <li class="separator 18397"> </li> <li class="category-title 18393"> <strong>Privacy and Cookie Policy Generator</strong> </li> <li class="34840"> <a href="/en/help/34840-privacy-and-cookie-policy-generator-overview-video">Overview</a> </li> <li class="327"> <a href="/en/help/327-intro-privacy-cookie-policy-generator-video">Introduction to the Generator</a> </li> <li class="310"> <a href="/en/help/310-add-services-privacy-policy-video">Adding services/clauses to your policy</a> </li> <li class="35004"> <a href="/en/help/35004-owner-info-privacy-policy-video">Filling in the owner info</a> </li> <li class="312"> <a href="/en/help/312-manage-languages-privacy-policy-video">Managing languages</a> </li> <li class="319"> <a href="/en/help/319-edit-privacy-policy-video">Editing your policy</a> </li> <li class="31830"> <a href="/en/help/31830-remove-iubenda-branding-video">Removing iubenda branding</a> </li> <li class="317"> <a href="/en/help/317-add-privacy-policy-to-your-site-video">Embedding your policy</a> </li> <li class="31834"> <a href="/en/help/31834-integrate-iubenda-wordpress-video">Integrating iubenda with WordPress</a> </li> <li class="separator 18398"> </li> <li class="category-title 18394"> <strong>Privacy Controls and Cookie Solution</strong> </li> <li class="31759"> <a href="/en/help/31759-cookie-solution-intro-video">Introduction to the Privacy Controls and Cookie Solution</a> </li> <li class="18387"> <a href="/en/help/18387-customize-cookie-banner-basic-video">How to customize the cookie banner (basic options)</a> </li> <li class="31752"> <a href="/en/help/31752-customize-cookie-banner-advanced-video">How to customize the cookie banner (advanced options)</a> </li> <li class="39065"> <a href="/en/help/39065-tcf-video">Transparency and Consent Framework (TCF)</a> </li> <li class="separator 33820"> </li> <li class="category-title 33821"> <strong>Terms and Conditions Generator</strong> </li> <li class="33817"> <a href="/en/help/33817-terms-and-conditions-generator-overview-video">Overview</a> </li> <li class="separator 18399"> </li> <li class="category-title 18395"> <strong>Consent Database</strong> </li> <li class="6827"> <a href="/en/help/6827-consent-solution-intro-video">Introduction to the Consent Database</a> </li> <li class="34721"> <a href="/en/help/34721-consent-solution-manual-implementation-javascript-video">Consent Database manual implementation (JavaScript)</a> </li> <li class="18353"> <a href="/en/help/18353-consent-solution-dashboard-video">Consent dashboard in action</a> </li> <li class="separator 18400"> </li> <li class="category-title 18396"> <strong>Register of Data Processing Activities</strong> </li> <li class="6667"> <a href="/en/help/6667-internal-privacy-management-video">How to use the IPM tool</a> </li> </ul> </li> <li class="has_child category-title 7679"> Templates <ul> <li class="category-title 25913"> <strong>GDPR</strong> </li> <li class="7687"> <a href="/en/help/7687-eu-representative-appointment-template">EU Representative Appointment</a> </li> <li class="7680"> <a href="/en/help/7680-data-processing-agreement-template-gdpr">Data Processing Agreement</a> </li> <li class="7689"> <a href="/en/help/7689-non-disclosure-and-confidentiality-obligation-for-employees">Non-Disclosure and Confidentiality Obligation for Employees</a> </li> <li class="7910"> <a href="/en/help/7910-data-protection-impact-assessment-dpia-template">Data Protection Impact Assessment (DPIA)</a> </li> <li class="separator 25914"> </li> <li class="category-title 22097"> <strong>CPRA & CCPA</strong> </li> <li class="22090"> <a href="/en/help/22090-us-data-processing-addendum-template">Service Provider Addendum</a> </li> </ul> </li> <li class="has_child category-title 25916"> Cheat Sheets, Checklists and Tests <ul> <li class="22835"> <a href="/en/help/22835-gdpr-compliance-checklist">GDPR cheat sheet</a> </li> <li class="23672"> <a href="/en/help/23672-gdpr-cookie-consent-cheatsheet">GDPR Cookie Consent Cheatsheet</a> </li> <li class="65132"> <a href="/en/help/65132-us-privacy-legislations-overview">US privacy legislations Cheatsheet</a> </li> <li class="39705"> <a href="/en/help/39705-global-email-marketing-cheatsheet">Global Email Marketing Cheatsheet</a> </li> <li class="22226"> <a href="/en/help/22226-ccpa-compliance-checklist">CCPA compliance checklist</a> </li> <li class="25920"> <a href="https://iubenda.typeform.com/to/cDGLymwf">CPRA quiz</a> </li> <li class="64214"> <a href="https://www.iubenda.com/en/help/5463-how-to-comply-with-the-gdpr-cookie-law-caloppa-and-ccpa#quiz">Compliance self-assessment test</a> </li> </ul> </li> </ul> </li> <li class="has_child category-title 5228"> Account and Billing <ul> <li class="6633"> <a href="/en/help/6633-pricing-faqs">Pricing FAQs</a> </li> <li class="4014"> <a href="/en/help/4014-delete-account">How to Delete Your Account</a> </li> <li class="167417"> <a href="/en/help/167417-iubenda-multi-user-accounts-feature-overview">iubenda Multi-User Accounts Feature Overview</a> </li> <li class="has_child category-title 5353"> Plans and Licenses <ul> <li class="379"> <a href="/en/help/379-basic-license-limits">Limits of the Free Plan</a> </li> <li class="163856"> <a href="/en/help/163856-how-to-renew-or-upgrade-your-iubenda-plan">How to Renew or Upgrade Your iubenda Plan</a> </li> <li class="162983"> <a href="/en/help/162983-how-to-manage-your-licenses-all-legacy-guides">How to Manage Your Licenses [All Legacy Guides]</a> </li> <li class="155774"> <a href="/en/help/155774-how-to-delete-a-site">How to Delete a Site</a> </li> </ul> </li> <li class="has_child category-title 5354"> Payment <ul> <li class="543"> <a href="/en/help/543-why-is-my-paypal-payment-failing">Why Is My Payment Failing?</a> </li> <li class="440"> <a href="/en/help/440-how-to-disable-auto-renewal">How to Disable Auto-Renewal</a> </li> <li class="62707"> <a href="/en/help/62707-can-i-pay-by-bank-transfer">Can I Pay by Bank Transfer?</a> </li> <li class="62688"> <a href="/en/help/62688-how-to-add-change-your-current-payment-method">How to Update your Payment Method</a> </li> <li class="3848"> <a href="/en/help/3848-recurring-basis">Why the iubenda Service Is On a Recurring Basis</a> </li> </ul> </li> <li class="has_child category-title 5355"> Invoices <ul> <li class="2800"> <a href="/en/help/2800-invoices">Where Can I Find My Invoices?</a> </li> <li class="517"> <a href="/en/help/517-update-invoicing-information">How to Update Your Invoicing Information</a> </li> <li class="11223"> <a href="/en/help/11223-invoices-different-email">How to Receive Invoices on a Different Email Address</a> </li> </ul> </li> </ul> </li> <li class="has_child category-title 17381"> Partners and Affiliates <ul> <li class="128"> <a href="/en/help/128-affiliate-referral">How to Set up a Basic Affiliate/Referral Program Partnership with iubenda</a> </li> <li class="30386"> <a href="/en/help/30386-how-to-resell-iubenda-to-your-clients">How to resell iubenda’s solutions to your clients</a> </li> <li class="22206"> <a href="https://www.iubenda.com/en/help/15138-partner-directory">Need help getting set up? View our directory of certified partners</a> </li> </ul> </li> <li class="has_child category-title 17445"> About iubenda <ul> <li class="6758"> <a href="/en/help/6758-data-processing-agreement-between-iubenda-and-its-users">Data Processing Agreement iubenda <> users</a> </li> <li class="1931"> <a href="/en/help/1931-what-iubenda-tracks-and-what-it-doesnt-track">What iubenda Does and Does Not Track</a> </li> <li class="5699"> <a href="/en/help/5699-5-reasons-why-we-host-your-documents">5 Reasons Why We Host Your Documents</a> </li> </ul> </li> </ul> </nav> </div> <div class="toc-wrap sticky-top"> <nav id="toc" data-toggle="toc"></nav> <div class="mb-4 text-sm text-uppercase font-weight-bold text-muted toc-label">Table of Contents</div> </div> </div>  <div class="col-lg-9 help-tpl__main"> <div class="mb-4 d-block d-lg-none"> <button class="btn btn-sm btn-outline-light px-4 btn-aside help-tpl__show-index-btn">Show index</button> </div> <h1 class="help-tpl__main-title mb-5 display-4 font-weight-semibold"data-swiftype-name="title" data-swiftype-type="string">Terms and Conditions Template</h1> <div class="entry_content entry_body_content doc_body" data-swiftype-name="body" data-swiftype-type="text" data-toc-scope > <p>Looking for a Terms and Conditions template? We’ve got you covered. We’ll even go over exactly what Terms and Conditions are and what they should include. Let’s dive in!</p> <div class="my-4 rounded p-3" style="background-color: #FFE8E5;"> <h4>💡 Download our free Terms and Conditions template right away, customise it and use it on your website!</h4> <div class="d-flex justify-content-center my-5"> <button class="btn btn-red text-white sans-serif mx-2 iub-copy-content-btn">Copy HTML Template</button> <button class="btn btn-red text-white sans-serif mx-2 iub-copy-content-btn">Copy WordPress Template</button> <a class="btn btn-primary text-white sans-serif mx-2" style="background-color: #FF5D4D; border-color: #FF5D4D;" href="https://www.iubenda.com/wp-content/uploads/2024/10/Sample-Terms-and-Conditions-Template_DOCX.docx" target="blank" rel="noopener">Download WORD Template</a> </div> </div> <p>In short, a Terms and Conditions agreement is a <strong>legally binding document that allows you to set rules that users must follow when using your website, mobile app or services.</strong></p> <p><em>This document is critically important, so in the following sections, we’ll break down the information you need to include, where to display it and give you a <strong>free Terms and Conditions template</strong> to get you started.</em></p> <div class="my-4 rounded p-3 bg-fade"> <p><em><strong>Short on time? Jump to</strong> </em><strong>⬇️</strong></p> <ul class="wp-block-list"> <li><a href="#What-are-Terms-and-Conditions">What Is a Terms and Conditions Agreement?</a></li> <li><a href="#are-terms-and-conditions-legally-required">Am I Legally Required to Have Terms and Conditions On My Website?</a></li> <li><a href="#reasons-to-have-terms-and-conditions">Reasons to Have a Terms and Conditions Document</a></li> <li><a href="#what-basic-information-to-include">What Information Should I Include In My Terms and Conditions?</a></li> <li><a href="#Terms-and-Conditions-Examples">Terms and Conditions Examples</a></li> <li><a href="#where-on-website">What Is the Best Way to Display Terms and Conditions?</a></li> <li><a href="#enforcing-terms-and-conditions">How To Enforce Your Terms and Conditions Agreement</a></li> <li><a href="#Terms-and-Conditions-Template"><mark>Terms and Conditions Template</mark></a></li> <li><a href="#template-safe-to-use">Is It ok to Use a Terms and Conditions Template?</a></li> <li><a href="#template-tips">Read These Terms and Conditions Template Tips</a></li> </ul> </div> <h2 class="wp-block-heading" id="What-are-Terms-and-Conditions">📌 What Is a Terms and Conditions Agreement?</h2> <p><strong><em>Terms and Conditions (T&C) </em></strong>– also known as Terms of Service, <a href="https://www.iubenda.com/en/help/146202-terms-of-use-template" target="_blank" rel="noopener">Terms of Use</a>, or End User License Agreement (<a href="https://www.iubenda.com/en/help/22363-what-is-an-eula" target="_blank" rel="noopener">EULA</a>) – represent a <strong>contract between you, the provider of a service, and your users</strong>.</p> <p>They are a legally binding document and allow you to set your rules, <a href="https://www.iubenda.com/en/help/5463-how-to-comply-with-the-gdpr-cookie-law-caloppa-and-ccpa" target="_blank" rel="noopener">within applicable law</a>. For example, they may help you define how users can interact with your product or service, how your original content can be used, or the rules concerning the cancellation or suspension of a user’s account.</p> <h2 class="wp-block-heading" id="are-terms-and-conditions-legally-required">📌 Am I Legally Required to Have Terms and Conditions On My Website?</h2> <p>Unlike the <a href="https://www.iubenda.com/en/help/67721-privacy-policy-vs-terms-and-conditions" target="_blank" rel="noopener">privacy policy</a>, a Terms and Conditions document is not <em>always</em> required by law. But we can only recommend it! And here’s why.</p> <p>We can safely say that <strong>Terms and Conditions are meant to protect you and your business</strong>: they help handle potential problems arising or prevent them in the first place. Without it, it’s difficult for businesses to mount an adequate defense if sued or legally challenged over the use of their product or service.</p> <p>In fact, it is considered standard practice and remain a very important document for every business, from a blog owner to an e-commerce store, in order to be protected from potential liabilities.</p> <p>They are <strong>particularly crucial in <a href="https://www.iubenda.com/en/help/25877-terms-conditions-ecommerce-stores" target="_blank" rel="noopener">cases of e-commerce stores</a></strong> because they contain legally required information related to <strong>conditions of sale</strong> and disclosures on methods of payment, shipping, delivery, withdrawals, and cancellation conditions etc.</p> <p>Operating an e-commerce? Not sure <a href="https://www.iubenda.com/en/help/67721-privacy-policy-vs-terms-and-conditions" target="_blank" rel="noopener">what legal documents</a> you need on your site? Check out <a href="https://www.iubenda.com/en/help/26110-legal-documents-ecommerce" target="_blank" rel="noopener">this guide</a>.</p> <p><mark>💡 Whether your website engages in commerce or not, it’s always advisable to have a professional Terms of Service document in place on your website or app.</mark></p> <div class="row justify-content-between rounded mt-4 pb-4 position-relative bg-note"> <div class="bg-hero"></div> <div class="col-md-6 mt-2 pt-3"> <div class="text-uppercase text-sm mb-4">Terms and Conditions Generator</div> <h1 class="text-xl text-dark font-weight-bold">Generate Your Terms</h1> <p class="text-lg text-muted mt-4 mb-2">Simple templates are often <strong> not enough to protect your business and intellectual property</strong>.</p> <p>Terms & Conditions are <strong>legally binding documents </strong> so having customizable, professional Terms are important. </p> <p>Easily set things like law of governance, disclaimers, limitations of liability and more 👇 </p> <div class="py-3"> <p class="mb-2"> <a href="https://www.iubenda.com/en/start-generating?wizard=true" class="btn btn-primary text-nowrap text-white px-5 py-3 text-md lightbox font-weight-bold" data-modal-size="large" rel="nofollow">Generate in Minutes</a> </p> </div> <div class="d-flex"> <img decoding="async" src="https://help.iubenda.com/wp-content/uploads/2023/01/badge_2-2.svg" width="25px" class="m-0 mr-2 mb-2"> <p class="text-secondary text-sm font-italic m-0 mt-1 font-weight-semi-bold">Try it risk free with our 14-day money-back guarantee</p> </div> </div> <div class="col-md-6 mt-5 pt-5"> <script nonce="f06745b19c0863a92265620a2ebf1d48270d0355baaf16e1eb75665cfdad3adb" src="https://fast.wistia.com/embed/medias/osziz2oc2h.jsonp" async=""></script> <script nonce="f06745b19c0863a92265620a2ebf1d48270d0355baaf16e1eb75665cfdad3adb" src="https://fast.wistia.com/assets/external/E-v1.js" async=""></script> <div class="wistia_responsive_padding center mx-3"> <div class="wistia_responsive_wrapper" 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height: 65.625px; left: 50%; pointer-events: none; position: absolute; opacity: 0; top: 50%; transform: translate(-50%, -50%) scale(0.8); transition: opacity 0.8s ease 0s, transform 0.8s ease 0s; width: 65.625px;"><div style="height: 37.5px; left: 50%; pointer-events: none; position: absolute; top: 50%; transform: translate(-50%, -50%); width: 23.4375px;"><div style="height: 100%; width: 100%;"><div style="display: block; height: 100%; width: 100%;"><svg x="0px" y="0px" viewBox="0 0 10 12" enable-background="new 0 0 10 12" aria-hidden="true" class="w-css-reset w-css-reset-tree" style="fill: rgb(255, 255, 255); height: 100%; left: 0px; stroke-width: 0px; top: 0px; width: 100%;"><g><rect x="0" y="0" width="3.5" height="12"></rect><rect x="6.5" y="0" width="3.5" height="12"></rect></g></svg></div><div style="display: none; height: 100%; width: 100%;"><svg x="0px" y="0px" viewBox="0 0 10 12" enable-background="new 0 0 10 12" aria-hidden="true" class="w-css-reset w-css-reset-tree" style="fill: rgb(255, 255, 255); height: 100%; left: 0px; stroke-width: 0px; top: 0px; width: 100%;"><polygon points="11.556,7.5 0,15 0,0"></polygon></svg></div></div></div></div></div><div class="w-css-reset" data-handle="captions" style="pointer-events: auto;"><nothing></nothing></div><div class="w-css-reset" data-handle="playPauseLoading" style="pointer-events: auto;"><div class="w-css-reset w-css-reset-tree" style="height: 100%; left: 0px; pointer-events: none; position: absolute; top: 0px; width: 100%;"><button aria-label="Play Video" class="w-vulcan-v2-button" style="background: rgba(0, 0, 0, 0.6); border: 0px; border-radius: 50%; cursor: pointer; display: none; height: 65.625px; left: 50%; margin: 0px; padding: 0px; pointer-events: auto; position: absolute; opacity: 0; outline: none; top: 50%; transform: translate(-50%, -50%) scale(0.8); transition: opacity 200ms ease 0s, transform 600ms ease 0s; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); width: 65.625px;"><div style="box-sizing: border-box; height: 100%; padding: 22.1484px 22.1484px 22.1484px 27.0703px;"><div style="height: 100%; width: 100%;"><div style="display: none; height: 100%; width: 100%;"><svg x="0px" y="0px" viewBox="0 0 11.556 16" enable-background="new 0 0 11.556 16" aria-hidden="true" class="w-css-reset w-css-reset-tree" style="fill: rgb(255, 255, 255); height: 100%; left: 0px; stroke-width: 0px; top: 0px; width: 100%;"><g><rect x="0" y="0" width="3.5" height="12"></rect><rect x="6.5" y="0" width="3.5" height="12"></rect></g></svg></div><div style="display: block; height: 100%; width: 100%;"><svg x="0px" y="0px" viewBox="0 0 11.556 16" enable-background="new 0 0 11.556 16" aria-hidden="true" class="w-css-reset w-css-reset-tree" style="fill: rgb(255, 255, 255); height: 100%; left: 0px; stroke-width: 0px; top: 0px; width: 100%;"><polygon points="11.556,7.5 0,15 0,0"></polygon></svg></div></div></div></button></div></div><div class="w-css-reset" data-handle="transcript" style="pointer-events: auto;"><div class="w-css-reset" style="position: absolute;"></div></div></div></div><div class="w-vulcan-overlays--right w-css-reset" style="display: table-cell; vertical-align: top; position: relative; width: 0px;"><div class="w-css-reset" style="height: 148.75px;"></div></div></div><div class="w-bottom-bar w-css-reset" style="bottom: 0px; border-radius: 0px; border-collapse: collapse; display: table; height: 20px; pointer-events: none; position: absolute; padding-left: 0px; padding-right: 0px; right: 0px; table-layout: auto; transform: unset; width: calc(100% - 0px);"><div class="w-bottom-bar-lower w-css-reset" style="position: relative;"><div style="height: 100%; left: 0px; position: absolute; top: 0px; width: 100%;"><div style="background: rgb(84, 187, 255); display: none; height: 100%; mix-blend-mode: darken; left: 0px; opacity: 1; position: absolute; top: 0px; transition: opacity 0s ease 0s; width: 100%;"></div><div style="background: rgba(84, 187, 255, 0.85); border-radius: 0px; height: 100%; opacity: 1; left: 0px; position: absolute; top: 0px; transition: opacity 0s ease 0s; width: 100%;"></div></div><div style="display: none;"><div style="background: rgb(84, 187, 255); display: none; height: 100%; mix-blend-mode: darken; left: 0px; opacity: 1; position: absolute; top: 0px; transition: opacity 0s ease 0s; width: 100%;"></div><div style="background: rgba(84, 187, 255, 0.85); border-radius: 0px; height: 100%; opacity: 1; left: 0px; position: absolute; top: 0px; transition: opacity 0s ease 0s; width: 100%;"></div></div><div class="w-bottom-bar-left w-css-reset" style="display: table-cell; vertical-align: top; position: relative; width: 0px; opacity: 1; transition: opacity 0s ease 0s;"><div class="w-bottom-bar-left-inner w-css-reset" style="height: 20px; position: relative; pointer-events: auto; white-space: nowrap;"><div class="w-css-reset" data-handle="smallPlayButton" style="display: inline-block; vertical-align: top;"><div class="w-vulcan-button-wrapper w-css-reset" style="display: inline-block; height: 20px; position: relative; vertical-align: top; width: 24px;"><button class="w-vulcan-v2-button w-css-reset w-css-reset-tree w-css-reset-button-important" tabindex="0" aria-label="Play Video" title="Play Video" style="background-color: rgba(0, 0, 0, 0); border-radius: 0px; box-shadow: none; cursor: pointer; height: 100%; position: relative; transition: background-color 150ms ease 0s; width: calc(100% + 0px); padding-right: 0px;"><div class="w-vulcan-icon-wrapper" data-handle="smallPlayButton_icon_wrapper" style="box-sizing: border-box; height: 100%; position: relative; opacity: 1; transform: scale(1.001); transition: transform 200ms ease 0s;"><div style="box-sizing: border-box; height: 100%; margin-left: 0.6px; padding: 6px 0px 5.4px; position: relative; width: 100%;"><div style="height: 100%; width: 100%;"><div style="display: none; height: 100%; width: 100%;"><svg x="0px" y="0px" viewBox="0 0 11.556 16" enable-background="new 0 0 11.556 16" aria-hidden="true" class="w-css-reset w-css-reset-tree" style="fill: rgb(255, 255, 255); height: 100%; left: 0px; stroke-width: 0px; top: 0px; width: 100%; vertical-align: top;"><g><rect x="0" y="0" width="3.5" height="12"></rect><rect x="6.5" y="0" width="3.5" height="12"></rect></g></svg></div><div style="display: block; height: 100%; width: 100%;"><svg x="0px" y="0px" viewBox="0 0 11.556 16" enable-background="new 0 0 11.556 16" aria-hidden="true" class="w-css-reset w-css-reset-tree" style="fill: rgb(255, 255, 255); height: 100%; left: 0px; stroke-width: 0px; top: 0px; width: 100%; vertical-align: top;"><polygon points="11.556,7.5 0,15 0,0"></polygon></svg></div></div></div></div></button></div></div></div></div><div class="w-bottom-bar-middle w-css-reset" style="display: table-cell; vertical-align: top; position: relative; width: 100%; opacity: 1; transition: opacity 0s ease 0s;"><div class="w-bottom-bar-middle-inner w-css-reset" style="height: 20px; position: relative; pointer-events: auto; white-space: nowrap; opacity: 1; transform: translateY(0px); transition: opacity 0ms ease 0s, transform 0ms ease 0s;"><div class="w-css-reset" data-handle="playbar" style="height: 100%; position: relative;"><div class="w-playbar-wrapper w-css-reset w-css-reset-tree" style="display: flex; height: 100%; width: 100%;"><div class="w-playbar__time" style="box-sizing: content-box; color: white; font-family: WistiaPlayerInterNumbersSemiBold, Helvetica, sans-serif; font-size: 7.8px; letter-spacing: 0.3px; line-height: 20px; padding-left: 3px; pointer-events: none; position: relative; text-align: center; width: 16.8px;">3:37</div><div aria-label="Playbar" aria-orientation="horizontal" aria-valuemax="217.009" aria-valuemin="0" aria-valuenow="0" aria-valuetext="0 seconds" role="slider" tabindex="0" style="cursor: pointer; flex: 1 1 0%; height: 20px; outline: none; margin-left: 9px; margin-right: 6px; position: relative;"><canvas height="40" width="320" style="height: 20px; left: -9px; position: absolute; top: 0px; width: 160.2px;"></canvas><div style="border-radius: 50%; height: 6.72px; left: -3.36px; opacity: 0; position: absolute; top: 6.64px; width: 6.72px;"></div><div class="w-storyboard-anchor" style="height: 0px; left: 0px; position: absolute; top: 0px; width: 100%;"><div class="w-storyboard" style="bottom: 0px; height: 50.7686px; left: -44.928px; opacity: 0; overflow: hidden; pointer-events: none; position: absolute; transition: opacity 150ms ease 0s, transform 1000ms cubic-bezier(0, 0.8, 0, 1) 0s; transform: scale(0.83); transform-origin: center bottom; width: 89.856px;"><img decoding="async" src="https://embed-ssl.wistia.com/deliveries/7ec888bdf79d61b9b61d226c1dcca52811124b46.bin" class="w-css-reset-max-width-none-important" alt="" style="height: 1015.37px; left: 0px; position: absolute; top: 0px; vertical-align: top; width: 898.56px;"><div class="w-storyboard-time" style="bottom: 0.5em; color: rgb(255, 255, 255); display: inline-block; font-family: WistiaPlayerInterNumbersSemiBold, Helvetica, sans-serif; font-size: 7.8px; left: 0px; line-height: 20.4px; position: absolute; text-align: center; width: 100%;"><span style="background: rgba(0, 0, 0, 0.7); border-radius: 1.8px; display: inline-block; line-height: 1em; padding: 3.6px;">0:00</span></div></div></div></div></div></div></div></div><div class="w-bottom-bar-right w-css-reset" style="display: table-cell; vertical-align: top; position: relative; width: 0px; opacity: 1; transition: opacity 0s ease 0s; white-space: nowrap;"><div class="w-bottom-bar-right-inner-anchor w-css-reset" style="height: 20px; position: relative; pointer-events: auto; white-space: nowrap; display: inline-block; right: 0px; top: 0px; vertical-align: top;"><div class="w-bottom-bar-right-inner w-css-reset" style="height: 20px; position: relative; pointer-events: auto; white-space: nowrap; display: inline-block; opacity: 1; right: 0px; top: 0px; transform: translateY(0px); transition: opacity 0ms ease 0s, transform 0ms ease 0s; padding-right: 0px;"><div class="w-css-reset" data-handle="captionsButton" style="display: inline-block; vertical-align: top;"><div class="w-vulcan-button-wrapper w-css-reset" style="display: inline-block; height: 20px; position: relative; vertical-align: top; width: 24px;"><button class="w-vulcan-v2-button w-css-reset w-css-reset-tree w-css-reset-button-important" tabindex="0" aria-expanded="false" aria-label="Show captions menu" title="Show captions menu" style="background-color: rgba(0, 0, 0, 0); border-radius: 0px; box-shadow: none; cursor: pointer; height: 100%; position: relative; transition: background-color 150ms ease 0s; width: calc(100% + 0px); padding-right: 0px;"><div class="w-vulcan-icon-wrapper" data-handle="captionsButton_icon_wrapper" style="box-sizing: border-box; height: 100%; position: relative; opacity: 1; transform: scale(1.001); transition: transform 200ms ease 0s;"><svg x="0px" y="0px" viewBox="0 0 40 34" enable-background="new 0 0 40 34" aria-hidden="true" style="fill: rgb(255, 255, 255); height: 100%; left: 0px; stroke-width: 0px; top: 0px; width: 100%;"><g><path fill="none" stroke="#ffffff" stroke-linecap="round" stroke-miterlimit="10" stroke-width="1.8" d="M18.4,18.7c-0.5,0.7-1.1,1.2-2.1,1.2c-1.3,0-2.4-1.1-2.4-2.8c0-1.6,1-2.8,2.4-2.8c1,0,1.6,0.5,2,1.2"></path></g><g><path fill="none" stroke="#ffffff" stroke-linecap="round" stroke-miterlimit="10" stroke-width="1.8" d="M25.8,18.7c-0.5,0.7-1.1,1.2-2.1,1.2c-1.3,0-2.4-1.1-2.4-2.8c0-1.6,1-2.8,2.4-2.8c1,0,1.6,0.5,2,1.2"></path></g><g><path fill="none" stroke="#ffffff" stroke-linecap="round" stroke-miterlimit="10" stroke-width="2" d="M31,21.9c0,1.6-1.4,3-3,3H12c-1.6,0-3-1.4-3-3V12c0-1.6,1.4-3,3-3h16c1.6,0,3,1.4,3,3V21.9z"></path></g></svg></div></button></div></div><div class="w-css-reset" data-handle="volumeButton" style="display: inline-block; vertical-align: top;"><div class="w-vulcan-button-wrapper w-css-reset" 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.w-css-reset-button-important{border-radius:0!important;color:#fff!important;} </style></div></div><div id="wistia_grid_95_front"></div><div id="wistia_grid_95_top_inside"><div id="wistia_grid_95_top" style="height: 0px; font-size: 0px; line-height: 0px;"> </div></div><div id="wistia_grid_95_bottom_inside"><div id="wistia_grid_95_bottom" style="height: 0px; font-size: 0px; line-height: 0px;"> </div></div><div id="wistia_grid_95_left_inside"><div id="wistia_grid_95_left" style="height: 0px; font-size: 0px; line-height: 0px;"> </div></div><div id="wistia_grid_95_right_inside"><div id="wistia_grid_95_right" style="height: 0px; font-size: 0px; line-height: 0px;"> </div></div></div><div id="wistia_grid_95_below" style="height: 0px; font-size: 0px; line-height: 0px;"> </div><style id="wistia_96_style" type="text/css" class="wistia_injected_style">#wistia_grid_95_wrapper{-moz-box-sizing:content-box;-webkit-box-sizing:content-box;box-sizing:content-box;font-family:Arial,sans-serif;font-size:14px;height:100%;position:relative;text-align:left;width:100%;} #wistia_grid_95_wrapper *{-moz-box-sizing:content-box;-webkit-box-sizing:content-box;box-sizing:content-box;} #wistia_grid_95_above{position:relative;} #wistia_grid_95_main{display:block;height:100%;position:relative;} #wistia_grid_95_behind{height:100%;left:0;position:absolute;top:0;width:100%;} #wistia_grid_95_center{height:100%;overflow:hidden;position:relative;width:100%;} #wistia_grid_95_front{display:none;height:100%;left:0;position:absolute;top:0;width:100%;} #wistia_grid_95_top_inside{position:absolute;left:0;top:0;width:100%;} #wistia_grid_95_top{width:100%;position:absolute;bottom:0;left:0;} #wistia_grid_95_bottom_inside{position:absolute;left:0;bottom:0;width:100%;} #wistia_grid_95_bottom{width:100%;position:absolute;top:0;left:0;} #wistia_grid_95_left_inside{height:100%;position:absolute;left:0;top:0;} #wistia_grid_95_left{height:100%;position:absolute;right:0;top:0;} #wistia_grid_95_right_inside{height:100%;right:0;position:absolute;top:0;} #wistia_grid_95_right{height:100%;left:0;position:absolute;top:0;} #wistia_grid_95_below{position:relative;}</style></div></div></div> </div> </div> <p class="wistia-subtitle text-center text-sm">See it in action ^</p> </div> </div> <h2 class="wp-block-heading" id="reasons-to-have-terms-and-conditions">📌 Reasons to Have a Terms and Conditions Document</h2> <h3 class="wp-block-heading">Limitations of Liability</h3> <p>Terms and Conditions can protect your business interests and restrict liabilities for things like:</p> <ul class="wp-block-list"> <li>The <strong>scope</strong> of your services such as payment and delivery schedules;</li> <li>In case of <strong>malfunctions</strong> of your website/app;</li> <li><strong>Inaccuracies</strong> and <strong>errors</strong>;</li> <li>Viruses, product <strong>damage</strong>…</li> </ul> <h3 class="wp-block-heading">Protection From Abusive Behavior</h3> <p>This can range from:</p> <ul class="wp-block-list"> <li>Setting <strong>rules on how users should interact with each others</strong> on a blog’s comment section for example, what they can and can’t post; to</li> <li>Avoiding having your content copied and protecting your intellectual property rights (logos, content). This is essential from a <a href="https://www.iubenda.com/en/help/64889-copyright-disclaimer" target="_blank" rel="noopener">copyright</a> perspective.</li> </ul> <h3 class="wp-block-heading">Disclaimers</h3> <p>Your document usually contains <strong>legal statements</strong> that outline the rights, responsibilities, and obligations of the parties involved in <a href="https://www.iubenda.com/en/help/148839-quick-guide-to-the-agree-to-the-terms-and-conditions-checkbox" target="_blank" rel="noopener">a particular agreement or transaction</a>. It also outlines governing and applicable laws such as federal or state laws. This is important if legal issues arise.</p> <p>Further to that, another typical disclaimer usually states that the information provided is not guaranteed to be accurate or complete, and that the user of the information assumes all risks associated with its use.</p> <p><mark><strong>🔍</strong> See <a href="https://www.iubenda.com/en/help/123625-what-is-a-limitation-of-liability-clause-heres-everything-you-need-to-know" target="_blank" rel="noopener">what a limitation of liability clause is here →</a></mark></p> <div class="card my-5"> <div class="p-4"> <h4 class="heading-icon heading-icon--compliance">Do you really need Terms and Conditions?</h4> <hr> <p class="card-text text-center">Find out now, it takes 30 seconds!</p> <div class="text-center py-3 hide-from-amp"> <a data-tf-popup="G0OOFTSu" data-tf-opacity="100" data-tf-size="100" data-tf-iframe-props="title=Terms and Conditions quiz" data-tf-transitive-search-params="" data-tf-medium="snippet" class="btn btn-primary text-nowrap text-white px-5 py-3 text-md font-weight-bold">Take the quiz</a><script nonce="f06745b19c0863a92265620a2ebf1d48270d0355baaf16e1eb75665cfdad3adb" src="//embed.typeform.com/next/embed.js"></script> </div> </div> </div> <h2 class="wp-block-heading" id="what-basic-information-to-include">📌 What Information Should I Include In My Terms and Conditions?</h2> <div class="my-4 rounded p-3 bg-note"> <p>While the full content may vary based on the particulars of your business, your Terms and Conditions should at least include the following:</p> <ul class="wp-block-list"> <li><strong>Identification of the business</strong></li> <li><strong>Description of the service</strong> that your site/<a href="https://www.iubenda.com/en/help/22970-how-to-write-terms-and-conditions-for-an-app" target="_blank" rel="noopener">app</a> provides</li> <li>Information on <strong>risk allocation, liability, and <a href="https://www.iubenda.com/en/help/44006-disclaimers-examples" target="_blank" rel="noopener">disclaimers</a></strong></li> <li><strong><a href="https://www.iubenda.com/en/help/110162-protect-your-business-what-is-a-warranty-disclaimer" target="_blank" rel="noopener">Warranty</a>/Guarantee</strong> information (where applicable)</li> <li>The existence of a <em>withdrawal right</em> (if applicable)</li> <li><strong>Safety</strong> information, including instructions for <strong>proper use</strong> (where applicable)</li> <li><strong>Terms of delivery</strong> of product/service (where applicable)</li> <li><strong>Rights of use</strong> (if applicable)</li> <li><strong>Conditions of use</strong>/purchase (eg. age requirements, location-based restrictions)</li> <li><strong><a href="https://www.iubenda.com/en/help/111614-the-refund-policy-template-your-business-needs" target="_blank" rel="noopener">Refund policy</a>/exchange/termination of service</strong> and related info</li> <li>Info related to <strong>methods of payment</strong></li> <li>Any additional applicable <strong>terms</strong></li> </ul> </div> <div itemscope itemtype="https://schema.org/FAQPage"> <div itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" class="entry_body_content"> <h3 itemprop="name" id="">What are the basic terms and conditions?</h3> <div itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div itemprop="text" class="entry_body_content"> <p>Despite how simple they appear, Terms and Conditions Agreements are meant to meet complex and highly specific scenarios. However, there are some basic clauses that most agreements should have.</p> <p>In short, Terms typically contain copyright clauses, disclaimers and terms of sale, allow you to set governing law, list mandatory consumer protection clauses, and more. Keep reading for the full list on what your document should <strong><em>at least/at its most basic</em></strong> include.</p> </div> </div> </div> <div itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" class="entry_body_content"> <h3 itemprop="name" id="">How do I create a free terms and conditions?</h3> <div itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div itemprop="text" class="entry_body_content"> <p>To create a free Terms and Conditions document, you have different options such as free online generators or templates. You can also get a general look by studying your competitors’ Terms.</p> <p>Customizable templates are sometimes made available by some platforms for free, while other websites provide free downloadable templates you can edit. Our own article has a free sample template you can use to <em>get started</em>.</p> <p>In fact, given that this document is quite complex in nature, <a href="https://www.iubenda.com/en/help/24835-how-to-write-terms-and-conditions" target="_blank" rel="noopener">it needs to be written very carefully</a>. Using free templates and generators has limits because they may not include all the clauses you need or match <a href="https://www.iubenda.com/en/help/148380-the-essential-small-business-terms-and-conditions-template-what-you-need-to-know" target="_blank" rel="noopener">your specific business processes and model</a>.</p> </div> </div> </div> <div itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" class="entry_body_content"> <h3 itemprop="name" id="where-on-website">What is the best way to display terms and conditions?</h3> <div itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div itemprop="text" class="entry_body_content"> <p>The best way to display terms and conditions is via a static link to your <strong>site’s footer</strong>, so the document is easily accessible and always visible. In fact, a proper document won’t do your business any good if no one sees it! You need to make sure it is easy to find and placed in a prominent location.</p> <p>Other options where to display your document are in a <strong>menu</strong> like the “About” or “Legal” sections of a mobile app, in <strong>sign up forms</strong> (“Create account” page during the account creation process), or </strong>checkout forms.</p> </div> </div> </div> </div> <p><mark><strong><mark>💡</mark></strong> Because each Terms and Conditions document serves as a legally binding contract that is meant to protect you, the business owner, <strong>it’s very important to make it specific to your company and keep it up-to-date</strong> with the various laws referenced in its contents. Learn how to do this <a href="#generator">here</a>.</mark></p> <h2 class="wp-block-heading" id="Terms-and-Conditions-Examples">📌 Terms and Conditions Examples</h2> <h3 class="wp-block-heading">1. Full iubenda Terms and Conditions Example</h3> <p>The document below is a example of a Terms and Conditions document.<br> <mark>Click on the button to see the example:</mark></p> <a href="https://www.iubenda.com/terms-and-conditions/8207462" class="iubenda-white no-brand iubenda-embed" title="Terms of Service ">Terms and Conditions Example</a> <script nonce="f06745b19c0863a92265620a2ebf1d48270d0355baaf16e1eb75665cfdad3adb" type="text/javascript"> (function(w, d) { var loader = function() { var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; s.src = "https://cdn.iubenda.com/iubenda.js"; tag.parentNode.insertBefore(s, tag); }; if (w.addEventListener) { w.addEventListener("load", loader, false); } else if (w.attachEvent) { w.attachEvent("onload", loader); } else { w.onload = loader; } })(window, document); </script> <div class="wp-block-image"> <figure class="aligncenter size-large is-resized"><img loading="lazy" decoding="async" width="1024" height="1018" src="https://help.iubenda.com/wp-content/uploads/2023/05/Capture-decran-2023-05-16-a-11.39.01-1024x1018.png" alt="terms and conditions template" class="wp-image-129017" style="width:510px;height:507px" srcset="https://help.iubenda.com/wp-content/uploads/2023/05/Capture-decran-2023-05-16-a-11.39.01-1024x1018.png 1024w, https://help.iubenda.com/wp-content/uploads/2023/05/Capture-decran-2023-05-16-a-11.39.01-300x298.png 300w, https://help.iubenda.com/wp-content/uploads/2023/05/Capture-decran-2023-05-16-a-11.39.01-150x150.png 150w, https://help.iubenda.com/wp-content/uploads/2023/05/Capture-decran-2023-05-16-a-11.39.01-768x763.png 768w, https://help.iubenda.com/wp-content/uploads/2023/05/Capture-decran-2023-05-16-a-11.39.01.png 1320w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure></div> <h3 class="wp-block-heading">2. LinkBuilder</h3> <p><a href="https://linkbuilder.io/" target="_blank" rel="noopener">LinkBuilder</a>, a link building agency, uses iubenda-generated Terms and Conditions in their footer, along with their other privacy documents. They have a button called “Terms” on which users can click, and the legal document opens on another tab.</p> <div class="wp-block-image"> <figure class="aligncenter size-large is-resized"><img loading="lazy" decoding="async" width="1024" height="703" src="https://help.iubenda.com/wp-content/uploads/2023/09/Capture-decran-2023-09-21-a-17.19.46-1024x703.png" alt="terms and conditions example from the linkbuilder website" class="wp-image-137896" style="width:535px;height:367px" srcset="https://help.iubenda.com/wp-content/uploads/2023/09/Capture-decran-2023-09-21-a-17.19.46-1024x703.png 1024w, https://help.iubenda.com/wp-content/uploads/2023/09/Capture-decran-2023-09-21-a-17.19.46-300x206.png 300w, https://help.iubenda.com/wp-content/uploads/2023/09/Capture-decran-2023-09-21-a-17.19.46-768x527.png 768w, https://help.iubenda.com/wp-content/uploads/2023/09/Capture-decran-2023-09-21-a-17.19.46-1536x1055.png 1536w, https://help.iubenda.com/wp-content/uploads/2023/09/Capture-decran-2023-09-21-a-17.19.46-1568x1077.png 1568w, https://help.iubenda.com/wp-content/uploads/2023/09/Capture-decran-2023-09-21-a-17.19.46.png 1695w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure></div> <p>You can find their full Terms and Conditions at this <a href="https://www.iubenda.com/terms-and-conditions/18613093" target="_blank" rel="noopener">link</a>.</p> <h3 class="wp-block-heading">3. Barton Perreira</h3> <p>The independent brand <a href="https://bartonperreira.com/" target="_blank" rel="noopener">Barton Perreira</a> also has a button in their footer called Terms and Conditions, on which the user can click. A modal window opens up (which means the user stays on the website) and shows the Terms and Conditions. </p> <div class="wp-block-image"> <figure class="aligncenter size-large is-resized"><img loading="lazy" decoding="async" width="1024" height="582" src="https://help.iubenda.com/wp-content/uploads/2023/09/Capture-decran-2023-09-21-a-17.23.22-1024x582.png" alt="terms and conditions example from a fashion website" class="wp-image-137932" style="width:575px;height:327px" srcset="https://help.iubenda.com/wp-content/uploads/2023/09/Capture-decran-2023-09-21-a-17.23.22-1024x582.png 1024w, https://help.iubenda.com/wp-content/uploads/2023/09/Capture-decran-2023-09-21-a-17.23.22-300x171.png 300w, https://help.iubenda.com/wp-content/uploads/2023/09/Capture-decran-2023-09-21-a-17.23.22-768x437.png 768w, https://help.iubenda.com/wp-content/uploads/2023/09/Capture-decran-2023-09-21-a-17.23.22-1536x874.png 1536w, https://help.iubenda.com/wp-content/uploads/2023/09/Capture-decran-2023-09-21-a-17.23.22-1568x892.png 1568w, https://help.iubenda.com/wp-content/uploads/2023/09/Capture-decran-2023-09-21-a-17.23.22.png 1572w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure></div> <h3 class="wp-block-heading">3. ENIT</h3> <p>The Italian National Agency for Tourism has, instead, incorporated their Terms and Conditions directly on the website page. Click <a href="https://enit.it/it/termini-e-condizioni" target="_blank" rel="noopener">here</a> to take a look. You can access them directly from the footer as well.</p> <figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="545" src="https://help.iubenda.com/wp-content/uploads/2023/09/Capture-decran-2023-09-21-a-17.34.53-1024x545.png" alt="terms and conditions example agency" class="wp-image-137952" srcset="https://help.iubenda.com/wp-content/uploads/2023/09/Capture-decran-2023-09-21-a-17.34.53-1024x545.png 1024w, https://help.iubenda.com/wp-content/uploads/2023/09/Capture-decran-2023-09-21-a-17.34.53-300x160.png 300w, https://help.iubenda.com/wp-content/uploads/2023/09/Capture-decran-2023-09-21-a-17.34.53-768x409.png 768w, https://help.iubenda.com/wp-content/uploads/2023/09/Capture-decran-2023-09-21-a-17.34.53-1536x817.png 1536w, https://help.iubenda.com/wp-content/uploads/2023/09/Capture-decran-2023-09-21-a-17.34.53-2048x1090.png 2048w, https://help.iubenda.com/wp-content/uploads/2023/09/Capture-decran-2023-09-21-a-17.34.53-1568x834.png 1568w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure> <h2 class="wp-block-heading" id="enforcing-terms-and-conditions">📌 How To Enforce Terms and Conditions Agreements</h2> <p>Apart from having access to your Terms and Conditions document at anytime from your website’s footer, users will have to be presented with the Terms and Conditions in specific situations and asked to read and accept them. More information <a href="https://www.iubenda.com/en/help/43147-are-terms-of-service-legally-binding" target="_blank" rel="noopener">here</a>.</p> <div class="my-4 rounded p-3 bg-note"> <p>Common situations where to enforce Terms and Conditions include when a user:</p> <ul class="wp-block-list"> <li><strong> signs up</strong> for an account on your website;</li> <li><strong>downloads</strong> your mobile app;</li> <li><strong>makes a purchase</strong>;</li> <li>signs up for a <strong>subscription</strong>.</li> </ul> </div> <p><mark>💡 You should give your users some way to acknowledge that they’ve seen and have accepted your Terms. Learn more about the widely-used <a href="https://www.iubenda.com/en/help/111125-clickwrap-agreements-top-5-things-you-need-to-know" target="_blank" rel="noopener">clickwrap method</a>.</mark></p> <h2 class="wp-block-heading" id="Terms-and-Conditions-Template">Download our Sample Terms and Conditions Template for your Website</h2> <div class="my-4 rounded px-3 pt-3 pb-1 bg-important"> <h4 class="my-2">Is it ok to use a Terms and Conditions Template?</h4> <p>Using a basic template is not <em>wrong</em> by default, but it can come with significant risk to you and your business. Should conflict arise or if a lawsuit is filed by a user, your Terms and Conditions document will be your <a href="https://www.iubenda.com/en/help/20504-can-i-use-a-terms-and-conditions-template#template-long-answer" target="_blank" rel="noopener">first line of defence</a>. Terms and Conditions are complex legal documents that cover multiple legal scenarios (eg. commercial law, copyright laws, liabilities etc.), jurisdictions, and must apply to your <em>specific</em> business practices. <b>This is difficult to achieve with a basic template</b>.</p> <p><strong>Too many things to think about?</strong> Using just a Terms and Conditions template is too complicated and a bit risky? <strong>We recommend using a professional solution</strong>: jump to <a href="#generator">this section</a> to learn more.</p> </div> <h3 class="wp-block-heading">How to Use the Template</h3> <ol class="wp-block-list"> <li><strong>Download the Template:</strong> Get our free Terms and Conditions template in Word Doc or copy and paste the HTML directly into your website.</li> <li><strong>Fill in Business and Contact Details:</strong> Before you publish it, fill in all the [brackets] with your business info and contact details.</li> <li><strong>Customize Sale and Service Clauses:</strong> The template covers selling physical goods and includes sections for both business-to-business (B2B) and business-to-consumer (B2C) sales, with some clauses addressing only consumers. Make sure these sections match what your business offers.</li> <li><strong>Tailor to Legal Jurisdictions:</strong> The template includes parts relevant to the EU, the UK, and the US. Some sections are specific to certain areas, so make sure they comply with the laws where your customers are.</li> </ol> <h3 class="wp-block-heading">Terms and Conditions Template (HTML Text)</h3> <p>Copy and paste the Terms and Conditions Template HTML directly into your website.</p> <div class="py-4" style="text-align:center;"> <button class="btn btn-primary text-white sans-serif iub-copy-content-btn">Copy HTML template to clipboard</button> </div> <pre class="wp-block-code prettyprint linenums js-code pre-scrollable prettyprinted"><code id="myText"><h1>Terms and Conditions of <code>[website name]</code></h1> <p>This document governs</p> <ul> <li>the use of our website, and,</li> <li>any other related agreement or legal relationship with us</li> </ul> <p>in a legally binding way.</p> <p>You must read this document carefully.</p> <p>Our website is provided by: <br> <code>[name/company and full address]</code></p> <p><strong>Contact email:</strong><code>[email address]</code></p> <p>This document was generated with the use of the <a href="https://www.iubenda.com/en/help/53008-terms-and-conditions-template">Terms and Conditions template</a>.</p> <h2>What you should know at a glance</h2> <p>Please note that some provisions may only apply to certain categories of users. In particular, certain provisions may only apply to consumers or to those users that do not qualify as consumers. Such limitations are always explicitly mentioned within each affected clause. In the absence of any such mention, clauses apply to all users.</p> <h2>TERMS OF USE</h2> <p>Unless stated otherwise, the terms in this section apply generally when using our website.</p> <p>Specific or additional conditions may apply in certain situations and are noted in this document.</p> <p>By using our website, you confirm the following:</p> <ul> <li>you are older than <code>[number of years of age]</code>;</li> <li>you are not in a country under a U.S. government embargo or designated as a "terrorist-supporting" country;</li> <li>you are not on any U.S. government list of prohibited or restricted parties.</li> </ul> <h3>Account registration</h3> <p>To use the service, you can register or create an account by providing complete and truthful information. You can also use the service without an account, but this might limit some features.</p> <p>You are responsible for keeping your login details confidential and must choose passwords that meet the highest standards of strength as allowed by our website.</p> <p>By registering, you agree to take full responsibility for all activities under your username and password. <br> You must immediately inform us using the contact details in this document if you believe your personal information, account, or login details have been violated, disclosed, or stolen.</p> <h4>Conditions for account registration</h4> <p>Registration of accounts on our website is subject to the conditions outlined below. By registering, you agree to meet such conditions.</p> <ul> <li>It is not permitted to register accounts by bots or any other automated methods;</li> <li>You must register only one account, unless otherwise specified;</li> <li>Your account must not be shared with other persons unless otherwise specified.</li> </ul> <h4>Account termination</h4> <p>You can close your account and stop using our service anytime by contacting us at the contact details provided in this document.</p> <h4>Account suspension and deletion</h4> <p>We reserve the right to suspend or delete your account at any time and without notice if we find it inappropriate, offensive, or in violation of these terms.</p> <p>Suspending or deleting accounts does not entitle you to claim for any compensation, damages, or reimbursement.</p> <p>The suspension or deletion of accounts due to causes attributable to you does not exempt you from paying any applicable fees or prices.</p> <h3>Content on the website</h3> <p>Unless otherwise noted, all content on our website is owned or provided by us or our licensors.</p> <p>We do our best to ensure the content on our website complies with all laws and respects third-party rights. However, this may not always be achievable. <br> If you believe your rights are being infringed, without prejudice to any legal prerogatives to enforce your rights, please report any issues using the contact details provided in this document.</p> <h4>Rights regarding content on our website - All rights reserved</h4> <p>We hold and reserve all intellectual property rights for all content.</p> <p>You may not use such content in any way that is not necessary or implied for the proper use of the service.</p> <p>Specifically, but without limitation, you may not copy, download, share (beyond the limits mentioned below), modify, translate, transform, publish, transmit, sell, sublicense, edit, transfer, assign to third parties, or create derivative works from the content on our website. You also cannot allow any third party to do so through your account or device, even unknowingly.</p> <p>Where explicitly stated, you may download, copy, and share some content from our website for personal and non-commercial use, provided you correctly implement copyright and other required attributions.</p> <p>Any statutory limitations or exceptions to copyright remain unaffected.</p> <h3>Access to external resources</h3> <p>Through our website, you may access external resources provided by third parties. You acknowledge and accept that we have no control over these resources and are not responsible for their content or availability.</p> <p>Conditions for third-party resources, including any rights granted in their content, are governed by those third parties' terms and conditions or by applicable law.</p> <h3>Acceptable use</h3> <p>Our website and service may only be used within the scope of what is provided for, under these terms and applicable law.</p> <p>You are solely responsible for ensuring your use of our website and service does not violate any laws, regulations, or third-party rights.</p> <p>We reserve the right to protect our interests by denying you access to our website or service, terminating contracts, and reporting any misconduct to the appropriate authorities if you are involved in or suspected of the following:</p> <ul> <li>violating laws, regulations, or these terms;</li> <li>infringing on third-party rights;</li> <li>significantly impairing our legitimate interests;</li> <li>offending us or any third party.</li> </ul> <h2>TERMS AND CONDITIONS OF SALE</h2> <h3>Paid products</h3> <p>Some of our products require payment. Details about fees, duration, and conditions are described below and in the dedicated sections of our website.</p> <h3>Product description</h3> <p>Prices, descriptions, and availability of products are detailed in the relevant sections of our website and may change without notice.</p> <p>Although we strive for accuracy in presenting products on our website, representations (including graphics, images, colors, and sounds) are for reference only and do not guarantee the characteristics of the purchased product.</p> <p>The specific characteristics of the chosen product are outlined during the purchasing process.</p> <h3>Purchasing process</h3> <p>Every action taken from selecting a product to submitting the order is part of the purchasing process.</p> <p><code>[specify your purchasing process]</code></p> <h3>Order submission</h3> <p>When you place an order, the following apply:</p> <ul> <li>submitting an order determines the contract conclusion and obligates you to pay the specified price, taxes, and any additional fees and expenses outlined on the order page;</li> <li>if the purchased product requires action from you, such as providing personal information or specific requests, submitting the order means you agree to cooperate accordingly;</li> <li>after submitting the order, you will receive a receipt confirming that the order has been received.</li> </ul> <p>All communications regarding the purchasing process will be sent to the email address you provided.</p> <h3>Prices</h3> <p>During checkout and before order submission, you will see all charges, including any fees, taxes, and costs (including, where applicable, delivery costs).</p> <p>On our website, prices are displayed including all applicable fees, taxes, and costs.</p> <p><code>[add more details about prices]</code></p> <h3>Methods of payment</h3> <p>Details about accepted payment methods are provided during the purchasing process.</p> <p>Certain payment methods might have additional conditions or fees. In these cases, more information can be found in the related section of our website.</p> <p><code>[add more details about payment methods]</code></p> <h3>Retention of product ownership</h3> <p>Until payment of the total purchase price is received by us, any products ordered will not become your property.</p> <h3>Delivery</h3> <p>Products are delivered to the address provided by you and in the manner outlined in the order summary.</p> <p>Upon delivery, please check the content and report any issues promptly using the contact details provided in this document or as outlined in the delivery note. If the parcel appears visibly damaged, you may refuse to accept it.</p> <p>Goods are delivered to the following countries: <code>[country name]</code></p> <p>Delivery times are outlined on our website or during the purchasing process.</p> <p><code>[add more details about delivery]</code></p> <h4>Failed delivery</h4> <p>We are not liable for delivery errors due to incorrect or incomplete information provided by you during the purchasing process nor for any damage or delays after delivery to a carrier organized by you and not offered or recommended by us.</p> <p>If the goods are not received or collected at the time or within the period specified, they will be returned to us. We will contact you to schedule a second delivery attempt or to agree on a future course of action.</p> <p>Unless otherwise agreed, each delivery attempt after the second one will be at your expense.</p> <h2>INFORMATION ABOUT THIS DOCUMENT</h2> <p>This document was generated with the use of the <a href="https://www.iubenda.com/en/help/53008-terms-and-conditions-template">Terms and Conditions template</a>.</p> <h2>USER RIGHTS</h2> <h3>Right of withdrawal</h3> <p>Unless exceptions apply, if you qualify as a European consumer, you have the right to withdraw from a contract within a specified period (usually 14 days), without giving any reason. If you don’t fit this qualification, you cannot benefit from the rights described in this section.</p> <h4>Exercising your right of withdrawal</h4> <p>To withdraw from a contract, you must inform us clearly of your decision. This can be done using a withdrawal form or by any other clear statement. Make sure to do this before the withdrawal period ends.</p> <h4>Withdrawal period</h4> <ul> <li>for goods, the withdrawal period ends 14 days after you or a designated third party takes physical possession of the goods;</li> <li>for multiple goods ordered together or delivered separately, the withdrawal period ends 14 days after you or a designated third party acquires physical possession of the last good.</li> </ul> <h4>Effects of withdrawal</h4> <p>If you correctly withdraw from a contract, we will reimburse you for all payments made to us, including any delivery costs, if applicable.</p> <p>However, any additional costs resulting from choosing a delivery method other than our standard option will not be reimbursed.</p> <p>We will process your reimbursement promptly and no later than 14 days after we receive your withdrawal notification. Reimbursements will be made using the same payment method you used for the initial transaction unless agreed otherwise. You will not incur any costs or fees for this reimbursement.</p> <h4>... on the purchase of physical goods</h4> <p>Unless we have offered to collect the goods, you must return them to us or to a person authorized by us without delay and no later than 14 days after notifying us of your decision to withdraw from the contract.</p> <p>Your deadline is met if you hand the goods to the carrier or return them as instructed before the 14-day period expires. We may withhold reimbursement until we receive the goods or until you provide evidence of returning them, whichever occurs first.</p> <p>You are responsible for any diminished value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics, and functioning.</p> <p>You will bear the costs of returning the goods.</p> <h3>UK USER RIGHTS</h3> <h4>Right to cancel</h4> <p>Unless exceptions apply, if you qualify as a consumer in the United Kingdom, you have the right to withdraw from a contract within a specified period (usually 14 days), without giving any reason. If you do not fit this qualification, you cannot benefit from the rights described in this section.</p> <h4>Exercising your right to cancel</h4> <p>To withdraw from a contract, you must inform us clearly of your decision. This can be done using a cancellation form or by any other clear statement. Make sure to do this before the cancellation period ends.</p> <h4>Cancellation period</h4> <ul> <li>for goods, the cancellation period ends 14 days after you or a designated third party takes physical possession of the goods;</li> <li>for multiple goods ordered together or delivered separately, the cancellation period ends 14 days after you or a designated third party acquires physical possession of the last good.</li> </ul> <h4>Effects of cancellation</h4> <p>If you correctly withdraw from a contract, we will reimburse you for all payments made to us, including any delivery costs, if applicable.</p> <p>However, any additional costs resulting from choosing a delivery method other than our standard option will not be reimbursed.</p> <p>We will process your reimbursement promptly and no later than 14 days after we receive your cancellation notification. Reimbursements will be made using the same payment method you used for the initial transaction unless agreed otherwise. You will not incur any costs or fees for this reimbursement.</p> <h4>... on the purchase of physical goods</h4> <p>Unless we have offered to collect the goods, you must return them to us or to a person authorized by us without delay and no later than 14 days after notifying us of your decision to withdraw from the contract.</p> <p>Your deadline is met if you hand the goods to the carrier or return them as instructed before the 14-day period expires. We may withhold reimbursement until we receive the goods or until you provide evidence of returning them, whichever occurs first.</p> <p>You are responsible for any diminished value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics, and functioning.</p> <p>You will bear the costs of returning the goods.</p> <h2>GUARANTEES</h2> <h3>Legal guarantee of conformity for goods under EU law</h3> <p>We guarantee the conformity of goods sold to European consumers for at least 2 years from delivery. This guarantee applies to goods on our website according to the laws of your country.</p> <p>The laws of your country may grant you broader rights regarding legal guarantees of conformity.</p> <h3>Conformity to contract for consumers in the United Kingdom</h3> <p>UK consumers have the right to receive goods that conform to the contract.</p> <h2>LIABILITY AND INDEMNIFICATION</h2> <p>We limit our liability as much as legally allowed when executing agreements with you. This means our responsibility for damages is reduced to the maximum extent permitted by law unless explicitly stated otherwise or agreed upon with you.</p> <h4>Indemnification</h4> <p>You agree to indemnify us and our affiliates, officers, directors, and employees from any claims or demands made by third parties due to or in connection with any culpable violation of these terms or third-party rights related to your use of the service to the extent allowed by law.</p> <h4>Limitation of liability</h4> <p>Unless explicitly stated otherwise and subject to applicable law, you cannot claim damages against us (or any individual or entity acting on our behalf).</p> <p>However, this exclusion does not apply to damages affecting life, health, or physical integrity, damages arising from the breach of significant contractual obligations (such as those necessary to fulfill the contract's purpose), and/or damages resulting from intentional or gross negligence, provided that our website has been used appropriately and correctly by you.</p> <p>Unless damages stem from intentional or gross negligence, or they impact life, health, or physical integrity, our liability is limited to typical and foreseeable damages at the time the contract was entered into.</p> <h3>US users</h3> <h4>Disclaimer of warranties</h4> <p>Our website is provided on an “as is” and “as available” basis. When you use our service, you are doing so at your own risk. We explicitly state that we are not making any promises or guarantees, whether they are express, implied, or even required by law. These include assurances about the quality of the service, its suitability for your specific needs, or whether it infringes on anyone else's rights. Please keep in mind that any advice or information you receive from us or through our service does not create any warranties beyond what we have explicitly stated here.</p> <p>Additionally, while we strive to provide accurate and reliable content, we cannot guarantee that it is always going to be the case. We do not guarantee that the service will always meet your requirements or be available when you need it. There might be interruptions, or it might not function correctly due to factors beyond our control. While we do our best to keep everything running smoothly, we cannot ensure that the service will be free of harmful elements like viruses. If you choose to download any content from our service, you are assuming the risk, and we are not responsible for any damage it might cause to your devices or data.</p> <p>We do not endorse or guarantee any products or services advertised through our service or any links we provide. We are not involved in any transactions between you and third-party providers, so any interactions or agreements you make with them are solely your responsibility.</p> <p>Our service might not always be accessible or may not work correctly with your web browser, mobile device, or operating system. While we strive to provide a seamless experience, we cannot guarantee it in every situation. As such, we want to clarify that we cannot be held responsible for any perceived or actual damages that result from issues related to the content, operation, or use of our service.</p> <p>While we may have certain exclusions and limitations in our agreement, these may not apply to you depending on the laws of your jurisdiction. Federal law, as well as laws in some states and other jurisdictions, may offer protections that supersede our disclaimers and exclusions. This means that you may have specific legal rights that are not affected by our agreement. It is essential to understand your rights, as they may vary from state to state or country to country. We want to emphasize that any disclaimers or exclusions in our agreement will only be enforced to the extent permitted by applicable law.</p> <h4>Limitation of liability</h4> <p>To the maximum extent permitted by applicable law, in no event shall we, along with our subsidiaries, affiliates, officers, directors, agents, partners, suppliers, or employees, be liable for:</p> <ul> <li>any indirect, punitive, incidental, special, consequential, or exemplary damages arising from or related to your use of, or inability to use, the service. This includes damages for loss of profits, goodwill, use, data, or other intangible losses;</li> <li>any damage, loss, or injury resulting from hacking, tampering, or unauthorized access to your account or the information within it;</li> <li>errors, mistakes, or inaccuracies in the content provided;</li> <li>personal injury or property damage resulting from your use of the service;</li> <li>unauthorized access to our secure servers or personal information stored therein;</li> <li>interruption or cessation of transmission to or from the service;</li> <li>bugs, viruses, trojan horses, or similar harmful elements transmitted through the service;</li> <li>errors or omissions in any content posted, transmitted, or made available through the service;</li> <li>defamatory, offensive, or illegal conduct of any user or third party. Our liability is limited to the amount you have paid us in the preceding 12 months, or the duration of your agreement with us, whichever is shorter.</li> </ul> <p>This limitation of liability section will apply to the fullest extent permitted by law in the applicable jurisdiction whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if you have been advised of the possibility of such damage.</p> <p>Please note that in some jurisdictions, the exclusion or limitation of incidental or consequential damages may not be allowed. This means that these limitations or exclusions might not apply to you. You have specific legal rights, which may vary depending on your jurisdiction. The disclaimers, exclusions, and limitations of liability outlined here may not apply to the extent prohibited by applicable law.</p> <h4>Indemnification</h4> <p>By using and accessing the service, you agree to defend, indemnify, and hold us, our subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers, and employees harmless from any claims, damages, losses, liabilities, costs, or expenses, including legal fees, arising from:</p> <ul> <li>your use of the service, including any data or content you transmit or receive;</li> <li>your violation of these terms, including any breach of representations and warranties;</li> <li>your violation of third-party rights, such as privacy or intellectual property rights;</li> <li>your violation of statutory laws, rules, or regulations;</li> <li>any content submitted from your account, including third-party access using username, password, or other security measures, including misleading, false, or inaccurate information;</li> <li>your intentional misconduct; or</li> <li>any statutory provision by you or your affiliates, officers, directors, agents, co-branders, partners, suppliers, and employees to the extent permitted by law.</li> </ul> <h2>COMMON PROVISIONS</h2> <h3>No waiver</h3> <p>Our failure to assert any right or provision under these terms does not waive that right or provision. No waiver will constitute a continuing waiver of such term or any other term.</p> <h3>Service interruption</h3> <p>To maintain the best service level, we reserve the right to interrupt the service for maintenance, updates, or other changes, with appropriate notification.</p> <p>We may suspend or discontinue the service within legal limits. If discontinued, we will assist you in withdrawing personal data and respect your rights regarding continued product use and compensation under applicable law.</p> <p>The service may be unavailable due to events beyond our reasonable control, such as infrastructure breakdowns or blackouts.</p> <h3>Service reselling</h3> <p>You may not reproduce, duplicate, copy, sell, or exploit any part of our website or its service without our express written permission, granted either directly or through a legitimate reselling program.</p> <h3>Privacy policy</h3> <p>For information on the use of personal data, you can refer to our website's privacy policy.</p> <h3>Intellectual property rights</h3> <p>Without prejudice to any more specific provisions in these terms, all intellectual property rights associated with our website, including copyrights, trademark rights, patent rights, and design rights, are exclusively owned by us or our licensors. These rights are protected by applicable laws and international treaties concerning intellectual property.</p> <p>All trademarks, whether nominal or figurative, and any other marks, trade names, service marks, word marks, illustrations, images, or logos associated with our website, are and remain the exclusive property of us or our licensors. These are also protected by applicable laws and international treaties related to intellectual property.</p> <h3>Changes to the terms</h3> <p>We reserve the right to modify these terms at any time, informing you of any changes.</p> <p>Such changes will only affect the relationship with you from the date communicated onwards.</p> <p>Your continued use of the service will signify your acceptance of the revised terms. If you do not wish to be bound by the changes, you must stop using the service and terminate the agreement.</p> <p>The applicable previous version will govern the relationship prior to your acceptance. You can obtain any previous version from us.</p> <p>If legally required, we will notify you in advance of when the modified terms will take effect.</p> <h3>Assignment of contract</h3> <p>We reserve the right to transfer, assign, dispose of by novation, or subcontract any or all rights or obligations under these terms, considering your legitimate interests. Provisions about changes to these terms will apply accordingly.</p> <p>You cannot assign or transfer your rights or obligations under these terms without our written permission.</p> <h3>Contact</h3> <p>All communications regarding the use of our website must be sent using the contact information provided in this document.</p> <h3>Severability</h3> <p>Invalidity or unenforceability of any provision under applicable law will not affect the validity of other provisions, which will remain in full force and effect.</p> <h4>US users</h4> <p>Any invalid or unenforceable provision will be interpreted to the extent reasonably required to render it valid, enforceable, and consistent with its original intent. This document constitutes the entire agreement between you and us and supersedes all other communications, including but not limited to prior agreements concerning such subject matter, to the fullest extent permitted by law.</p> <h4>EU users</h4> <p>If any provision of this document is void, invalid, or unenforceable, we both agree to do our best to find, in an amicable way, an agreement on valid and enforceable provisions. <br> In case of failure to do so, the void, invalid, or unenforceable provisions will be replaced by the applicable statutory provisions.</p> <p>Regardless of the above, the nullity, invalidity, or impossibility of enforcing a particular provision of this document will not nullify the entire agreement, unless the severed provisions are essential for it, or of such importance that we both would not have entered into the contract if we had known that the provision would not be valid, or in cases where the remaining provisions would translate into an unacceptable hardship for you or us.</p> <h3>Governing law</h3> <p>These terms are governed by the law of the place where we are based, as outlined in the relevant section of this document, without regard to conflict of laws principles.</p> <h4>Prevalence of national law</h4> <p>However, regardless of the above, if the law of the country that you are based on provides for higher applicable consumer protection standards, such higher standards will prevail.</p> <h3>Venue of jurisdiction</h3> <p>The jurisdiction over any controversy related to these terms lies with the courts of the place where we are based, as outlined in the relevant section of this document.</p> <h4>Exception for consumers in Europe</h4> <p>However, regardless of the above, this does not apply if you qualify as a European consumer or if you are a consumer based in the United Kingdom, Switzerland, Norway, or Iceland.</p> <h4>UK consumers</h4> <p>If you are a consumer based in England and Wales, you may bring legal proceedings related to these terms in the English and Welsh courts. If you are a consumer based in Scotland, you may bring legal proceedings in either the Scottish or the English courts. If you are a consumer based in Northern Ireland, you may bring legal proceedings in either the Northern Irish or the English courts.</p> <h4>US users</h4> <p>We both agree to waive any right to trial by jury in any court in connection with any action or litigation. <br> Any claims under these terms shall proceed individually and we both agree not to join in a class action or other proceeding with or on behalf of others.</p> <h3>US users</h3> <h4>Surviving provisions</h4> <p>Our agreement will continue in effect until it is terminated by either our website or you. Upon termination, the provisions contained in this document that by their context are intended to survive termination or expiration will survive, including but not limited to the following:</p> <ul> <li>your grant of licenses under this document will survive indefinitely;</li> <li>your indemnification obligations will survive for a period of five years from the date of termination;</li> <li>the disclaimer of warranties and representations, and the stipulations under the section containing indemnity and limitation of liability provisions, will survive indefinitely.</li> </ul> <h2>INFORMATION ABOUT THIS DOCUMENT</h2> <p>This document was generated with the use of the <a href="https://www.iubenda.com/en/help/53008-terms-and-conditions-template">Terms and Conditions template</a>.</p> <h2>DISPUTE RESOLUTION</h2> <h3>Online dispute resolution for consumers</h3> <p>The European Commission has set up an online platform for alternative dispute resolution, providing an out-of-court solution for resolving disputes arising from online sale and service contracts.</p> <p>Therefore, European consumers or consumers based in Norway, Iceland, or Liechtenstein can use this platform to settle disputes arising from online contracts. You can access the platform <a href="https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage">via the following link</a>.</p></code></pre> <script nonce="f06745b19c0863a92265620a2ebf1d48270d0355baaf16e1eb75665cfdad3adb"> let text = document.getElementById('myText').innerText; const copyContent = async () => { try { await navigator.clipboard.writeText(text); console.log('Content copied to clipboard'); } catch (err) { console.error('Failed to copy: ', err); } } </script> <h3 class="wp-block-heading">Terms and Conditions Template (WordPress)</h3> <p>Copy and paste the Terms and Conditions Template directly into your WordPress editor.</p> <div class="py-4" style="text-align:center;"> <button class="btn btn-primary text-white sans-serif iub-copy-content-btn">Copy WordPress template to clipboard</button> </div> <pre class="wp-block-code prettyprint linenums js-code pre-scrollable prettyprinted"><code id="myText"><h1>Terms and Conditions of <code>[website name]</code></h1> <p>This document governs</p> <ul> <li>the use of our website, and,</li> <li>any other related agreement or legal relationship with us</li> </ul> <p>in a legally binding way.</p> <p>You must read this document carefully.</p> <p>Our website is provided by: <br> <code>[name/company and full address]</code></p> <p><strong>Contact email:</strong><code>[email address]</code></p> <p>This document was generated with the use of the <a href="https://www.iubenda.com/en/help/53008-terms-and-conditions-template">Terms and Conditions template</a>.</p> <h2>What you should know at a glance</h2> <p>Please note that some provisions may only apply to certain categories of users. In particular, certain provisions may only apply to consumers or to those users that do not qualify as consumers. Such limitations are always explicitly mentioned within each affected clause. In the absence of any such mention, clauses apply to all users.</p> <h2>TERMS OF USE</h2> <p>Unless stated otherwise, the terms in this section apply generally when using our website.</p> <p>Specific or additional conditions may apply in certain situations and are noted in this document.</p> <p>By using our website, you confirm the following:</p> <ul> <li>you are older than <code>[number of years of age]</code>;</li> <li>you are not in a country under a U.S. government embargo or designated as a "terrorist-supporting" country;</li> <li>you are not on any U.S. government list of prohibited or restricted parties.</li> </ul> <h3>Account registration</h3> <p>To use the service, you can register or create an account by providing complete and truthful information. You can also use the service without an account, but this might limit some features.</p> <p>You are responsible for keeping your login details confidential and must choose passwords that meet the highest standards of strength as allowed by our website.</p> <p>By registering, you agree to take full responsibility for all activities under your username and password. <br> You must immediately inform us using the contact details in this document if you believe your personal information, account, or login details have been violated, disclosed, or stolen.</p> <h4>Conditions for account registration</h4> <p>Registration of accounts on our website is subject to the conditions outlined below. By registering, you agree to meet such conditions.</p> <ul> <li>It is not permitted to register accounts by bots or any other automated methods;</li> <li>You must register only one account, unless otherwise specified;</li> <li>Your account must not be shared with other persons unless otherwise specified.</li> </ul> <h4>Account termination</h4> <p>You can close your account and stop using our service anytime by contacting us at the contact details provided in this document.</p> <h4>Account suspension and deletion</h4> <p>We reserve the right to suspend or delete your account at any time and without notice if we find it inappropriate, offensive, or in violation of these terms.</p> <p>Suspending or deleting accounts does not entitle you to claim for any compensation, damages, or reimbursement.</p> <p>The suspension or deletion of accounts due to causes attributable to you does not exempt you from paying any applicable fees or prices.</p> <h3>Content on the website</h3> <p>Unless otherwise noted, all content on our website is owned or provided by us or our licensors.</p> <p>We do our best to ensure the content on our website complies with all laws and respects third-party rights. However, this may not always be achievable. <br> If you believe your rights are being infringed, without prejudice to any legal prerogatives to enforce your rights, please report any issues using the contact details provided in this document.</p> <h4>Rights regarding content on our website - All rights reserved</h4> <p>We hold and reserve all intellectual property rights for all content.</p> <p>You may not use such content in any way that is not necessary or implied for the proper use of the service.</p> <p>Specifically, but without limitation, you may not copy, download, share (beyond the limits mentioned below), modify, translate, transform, publish, transmit, sell, sublicense, edit, transfer, assign to third parties, or create derivative works from the content on our website. You also cannot allow any third party to do so through your account or device, even unknowingly.</p> <p>Where explicitly stated, you may download, copy, and share some content from our website for personal and non-commercial use, provided you correctly implement copyright and other required attributions.</p> <p>Any statutory limitations or exceptions to copyright remain unaffected.</p> <h3>Access to external resources</h3> <p>Through our website, you may access external resources provided by third parties. You acknowledge and accept that we have no control over these resources and are not responsible for their content or availability.</p> <p>Conditions for third-party resources, including any rights granted in their content, are governed by those third parties' terms and conditions or by applicable law.</p> <h3>Acceptable use</h3> <p>Our website and service may only be used within the scope of what is provided for, under these terms and applicable law.</p> <p>You are solely responsible for ensuring your use of our website and service does not violate any laws, regulations, or third-party rights.</p> <p>We reserve the right to protect our interests by denying you access to our website or service, terminating contracts, and reporting any misconduct to the appropriate authorities if you are involved in or suspected of the following:</p> <ul> <li>violating laws, regulations, or these terms;</li> <li>infringing on third-party rights;</li> <li>significantly impairing our legitimate interests;</li> <li>offending us or any third party.</li> </ul> <h2>TERMS AND CONDITIONS OF SALE</h2> <h3>Paid products</h3> <p>Some of our products require payment. Details about fees, duration, and conditions are described below and in the dedicated sections of our website.</p> <h3>Product description</h3> <p>Prices, descriptions, and availability of products are detailed in the relevant sections of our website and may change without notice.</p> <p>Although we strive for accuracy in presenting products on our website, representations (including graphics, images, colors, and sounds) are for reference only and do not guarantee the characteristics of the purchased product.</p> <p>The specific characteristics of the chosen product are outlined during the purchasing process.</p> <h3>Purchasing process</h3> <p>Every action taken from selecting a product to submitting the order is part of the purchasing process.</p> <p><code>[specify your purchasing process]</code></p> <h3>Order submission</h3> <p>When you place an order, the following apply:</p> <ul> <li>submitting an order determines the contract conclusion and obligates you to pay the specified price, taxes, and any additional fees and expenses outlined on the order page;</li> <li>if the purchased product requires action from you, such as providing personal information or specific requests, submitting the order means you agree to cooperate accordingly;</li> <li>after submitting the order, you will receive a receipt confirming that the order has been received.</li> </ul> <p>All communications regarding the purchasing process will be sent to the email address you provided.</p> <h3>Prices</h3> <p>During checkout and before order submission, you will see all charges, including any fees, taxes, and costs (including, where applicable, delivery costs).</p> <p>On our website, prices are displayed including all applicable fees, taxes, and costs.</p> <p><code>[add more details about prices]</code></p> <h3>Methods of payment</h3> <p>Details about accepted payment methods are provided during the purchasing process.</p> <p>Certain payment methods might have additional conditions or fees. In these cases, more information can be found in the related section of our website.</p> <p><code>[add more details about payment methods]</code></p> <h3>Retention of product ownership</h3> <p>Until payment of the total purchase price is received by us, any products ordered will not become your property.</p> <h3>Delivery</h3> <p>Products are delivered to the address provided by you and in the manner outlined in the order summary.</p> <p>Upon delivery, please check the content and report any issues promptly using the contact details provided in this document or as outlined in the delivery note. If the parcel appears visibly damaged, you may refuse to accept it.</p> <p>Goods are delivered to the following countries: <code>[country name]</code></p> <p>Delivery times are outlined on our website or during the purchasing process.</p> <p><code>[add more details about delivery]</code></p> <h4>Failed delivery</h4> <p>We are not liable for delivery errors due to incorrect or incomplete information provided by you during the purchasing process nor for any damage or delays after delivery to a carrier organized by you and not offered or recommended by us.</p> <p>If the goods are not received or collected at the time or within the period specified, they will be returned to us. We will contact you to schedule a second delivery attempt or to agree on a future course of action.</p> <p>Unless otherwise agreed, each delivery attempt after the second one will be at your expense.</p> <h2>INFORMATION ABOUT THIS DOCUMENT</h2> <p>This document was generated with the use of the <a href="https://www.iubenda.com/en/help/53008-terms-and-conditions-template">Terms and Conditions template</a>.</p> <h2>USER RIGHTS</h2> <h3>Right of withdrawal</h3> <p>Unless exceptions apply, if you qualify as a European consumer, you have the right to withdraw from a contract within a specified period (usually 14 days), without giving any reason. If you don’t fit this qualification, you cannot benefit from the rights described in this section.</p> <h4>Exercising your right of withdrawal</h4> <p>To withdraw from a contract, you must inform us clearly of your decision. This can be done using a withdrawal form or by any other clear statement. Make sure to do this before the withdrawal period ends.</p> <h4>Withdrawal period</h4> <ul> <li>for goods, the withdrawal period ends 14 days after you or a designated third party takes physical possession of the goods;</li> <li>for multiple goods ordered together or delivered separately, the withdrawal period ends 14 days after you or a designated third party acquires physical possession of the last good.</li> </ul> <h4>Effects of withdrawal</h4> <p>If you correctly withdraw from a contract, we will reimburse you for all payments made to us, including any delivery costs, if applicable.</p> <p>However, any additional costs resulting from choosing a delivery method other than our standard option will not be reimbursed.</p> <p>We will process your reimbursement promptly and no later than 14 days after we receive your withdrawal notification. Reimbursements will be made using the same payment method you used for the initial transaction unless agreed otherwise. You will not incur any costs or fees for this reimbursement.</p> <h4>... on the purchase of physical goods</h4> <p>Unless we have offered to collect the goods, you must return them to us or to a person authorized by us without delay and no later than 14 days after notifying us of your decision to withdraw from the contract.</p> <p>Your deadline is met if you hand the goods to the carrier or return them as instructed before the 14-day period expires. We may withhold reimbursement until we receive the goods or until you provide evidence of returning them, whichever occurs first.</p> <p>You are responsible for any diminished value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics, and functioning.</p> <p>You will bear the costs of returning the goods.</p> <h3>UK USER RIGHTS</h3> <h4>Right to cancel</h4> <p>Unless exceptions apply, if you qualify as a consumer in the United Kingdom, you have the right to withdraw from a contract within a specified period (usually 14 days), without giving any reason. If you do not fit this qualification, you cannot benefit from the rights described in this section.</p> <h4>Exercising your right to cancel</h4> <p>To withdraw from a contract, you must inform us clearly of your decision. This can be done using a cancellation form or by any other clear statement. Make sure to do this before the cancellation period ends.</p> <h4>Cancellation period</h4> <ul> <li>for goods, the cancellation period ends 14 days after you or a designated third party takes physical possession of the goods;</li> <li>for multiple goods ordered together or delivered separately, the cancellation period ends 14 days after you or a designated third party acquires physical possession of the last good.</li> </ul> <h4>Effects of cancellation</h4> <p>If you correctly withdraw from a contract, we will reimburse you for all payments made to us, including any delivery costs, if applicable.</p> <p>However, any additional costs resulting from choosing a delivery method other than our standard option will not be reimbursed.</p> <p>We will process your reimbursement promptly and no later than 14 days after we receive your cancellation notification. Reimbursements will be made using the same payment method you used for the initial transaction unless agreed otherwise. You will not incur any costs or fees for this reimbursement.</p> <h4>... on the purchase of physical goods</h4> <p>Unless we have offered to collect the goods, you must return them to us or to a person authorized by us without delay and no later than 14 days after notifying us of your decision to withdraw from the contract.</p> <p>Your deadline is met if you hand the goods to the carrier or return them as instructed before the 14-day period expires. We may withhold reimbursement until we receive the goods or until you provide evidence of returning them, whichever occurs first.</p> <p>You are responsible for any diminished value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics, and functioning.</p> <p>You will bear the costs of returning the goods.</p> <h2>GUARANTEES</h2> <h3>Legal guarantee of conformity for goods under EU law</h3> <p>We guarantee the conformity of goods sold to European consumers for at least 2 years from delivery. This guarantee applies to goods on our website according to the laws of your country.</p> <p>The laws of your country may grant you broader rights regarding legal guarantees of conformity.</p> <h3>Conformity to contract for consumers in the United Kingdom</h3> <p>UK consumers have the right to receive goods that conform to the contract.</p> <h2>LIABILITY AND INDEMNIFICATION</h2> <p>We limit our liability as much as legally allowed when executing agreements with you. This means our responsibility for damages is reduced to the maximum extent permitted by law unless explicitly stated otherwise or agreed upon with you.</p> <h4>Indemnification</h4> <p>You agree to indemnify us and our affiliates, officers, directors, and employees from any claims or demands made by third parties due to or in connection with any culpable violation of these terms or third-party rights related to your use of the service to the extent allowed by law.</p> <h4>Limitation of liability</h4> <p>Unless explicitly stated otherwise and subject to applicable law, you cannot claim damages against us (or any individual or entity acting on our behalf).</p> <p>However, this exclusion does not apply to damages affecting life, health, or physical integrity, damages arising from the breach of significant contractual obligations (such as those necessary to fulfill the contract's purpose), and/or damages resulting from intentional or gross negligence, provided that our website has been used appropriately and correctly by you.</p> <p>Unless damages stem from intentional or gross negligence, or they impact life, health, or physical integrity, our liability is limited to typical and foreseeable damages at the time the contract was entered into.</p> <h3>US users</h3> <h4>Disclaimer of warranties</h4> <p>Our website is provided on an “as is” and “as available” basis. When you use our service, you are doing so at your own risk. We explicitly state that we are not making any promises or guarantees, whether they are express, implied, or even required by law. These include assurances about the quality of the service, its suitability for your specific needs, or whether it infringes on anyone else's rights. Please keep in mind that any advice or information you receive from us or through our service does not create any warranties beyond what we have explicitly stated here.</p> <p>Additionally, while we strive to provide accurate and reliable content, we cannot guarantee that it is always going to be the case. We do not guarantee that the service will always meet your requirements or be available when you need it. There might be interruptions, or it might not function correctly due to factors beyond our control. While we do our best to keep everything running smoothly, we cannot ensure that the service will be free of harmful elements like viruses. If you choose to download any content from our service, you are assuming the risk, and we are not responsible for any damage it might cause to your devices or data.</p> <p>We do not endorse or guarantee any products or services advertised through our service or any links we provide. We are not involved in any transactions between you and third-party providers, so any interactions or agreements you make with them are solely your responsibility.</p> <p>Our service might not always be accessible or may not work correctly with your web browser, mobile device, or operating system. While we strive to provide a seamless experience, we cannot guarantee it in every situation. As such, we want to clarify that we cannot be held responsible for any perceived or actual damages that result from issues related to the content, operation, or use of our service.</p> <p>While we may have certain exclusions and limitations in our agreement, these may not apply to you depending on the laws of your jurisdiction. Federal law, as well as laws in some states and other jurisdictions, may offer protections that supersede our disclaimers and exclusions. This means that you may have specific legal rights that are not affected by our agreement. It is essential to understand your rights, as they may vary from state to state or country to country. We want to emphasize that any disclaimers or exclusions in our agreement will only be enforced to the extent permitted by applicable law.</p> <h4>Limitation of liability</h4> <p>To the maximum extent permitted by applicable law, in no event shall we, along with our subsidiaries, affiliates, officers, directors, agents, partners, suppliers, or employees, be liable for:</p> <ul> <li>any indirect, punitive, incidental, special, consequential, or exemplary damages arising from or related to your use of, or inability to use, the service. This includes damages for loss of profits, goodwill, use, data, or other intangible losses;</li> <li>any damage, loss, or injury resulting from hacking, tampering, or unauthorized access to your account or the information within it;</li> <li>errors, mistakes, or inaccuracies in the content provided;</li> <li>personal injury or property damage resulting from your use of the service;</li> <li>unauthorized access to our secure servers or personal information stored therein;</li> <li>interruption or cessation of transmission to or from the service;</li> <li>bugs, viruses, trojan horses, or similar harmful elements transmitted through the service;</li> <li>errors or omissions in any content posted, transmitted, or made available through the service;</li> <li>defamatory, offensive, or illegal conduct of any user or third party. Our liability is limited to the amount you have paid us in the preceding 12 months, or the duration of your agreement with us, whichever is shorter.</li> </ul> <p>This limitation of liability section will apply to the fullest extent permitted by law in the applicable jurisdiction whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if you have been advised of the possibility of such damage.</p> <p>Please note that in some jurisdictions, the exclusion or limitation of incidental or consequential damages may not be allowed. This means that these limitations or exclusions might not apply to you. You have specific legal rights, which may vary depending on your jurisdiction. The disclaimers, exclusions, and limitations of liability outlined here may not apply to the extent prohibited by applicable law.</p> <h4>Indemnification</h4> <p>By using and accessing the service, you agree to defend, indemnify, and hold us, our subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers, and employees harmless from any claims, damages, losses, liabilities, costs, or expenses, including legal fees, arising from:</p> <ul> <li>your use of the service, including any data or content you transmit or receive;</li> <li>your violation of these terms, including any breach of representations and warranties;</li> <li>your violation of third-party rights, such as privacy or intellectual property rights;</li> <li>your violation of statutory laws, rules, or regulations;</li> <li>any content submitted from your account, including third-party access using username, password, or other security measures, including misleading, false, or inaccurate information;</li> <li>your intentional misconduct; or</li> <li>any statutory provision by you or your affiliates, officers, directors, agents, co-branders, partners, suppliers, and employees to the extent permitted by law.</li> </ul> <h2>COMMON PROVISIONS</h2> <h3>No waiver</h3> <p>Our failure to assert any right or provision under these terms does not waive that right or provision. No waiver will constitute a continuing waiver of such term or any other term.</p> <h3>Service interruption</h3> <p>To maintain the best service level, we reserve the right to interrupt the service for maintenance, updates, or other changes, with appropriate notification.</p> <p>We may suspend or discontinue the service within legal limits. If discontinued, we will assist you in withdrawing personal data and respect your rights regarding continued product use and compensation under applicable law.</p> <p>The service may be unavailable due to events beyond our reasonable control, such as infrastructure breakdowns or blackouts.</p> <h3>Service reselling</h3> <p>You may not reproduce, duplicate, copy, sell, or exploit any part of our website or its service without our express written permission, granted either directly or through a legitimate reselling program.</p> <h3>Privacy policy</h3> <p>For information on the use of personal data, you can refer to our website's privacy policy.</p> <h3>Intellectual property rights</h3> <p>Without prejudice to any more specific provisions in these terms, all intellectual property rights associated with our website, including copyrights, trademark rights, patent rights, and design rights, are exclusively owned by us or our licensors. These rights are protected by applicable laws and international treaties concerning intellectual property.</p> <p>All trademarks, whether nominal or figurative, and any other marks, trade names, service marks, word marks, illustrations, images, or logos associated with our website, are and remain the exclusive property of us or our licensors. These are also protected by applicable laws and international treaties related to intellectual property.</p> <h3>Changes to the terms</h3> <p>We reserve the right to modify these terms at any time, informing you of any changes.</p> <p>Such changes will only affect the relationship with you from the date communicated onwards.</p> <p>Your continued use of the service will signify your acceptance of the revised terms. If you do not wish to be bound by the changes, you must stop using the service and terminate the agreement.</p> <p>The applicable previous version will govern the relationship prior to your acceptance. You can obtain any previous version from us.</p> <p>If legally required, we will notify you in advance of when the modified terms will take effect.</p> <h3>Assignment of contract</h3> <p>We reserve the right to transfer, assign, dispose of by novation, or subcontract any or all rights or obligations under these terms, considering your legitimate interests. Provisions about changes to these terms will apply accordingly.</p> <p>You cannot assign or transfer your rights or obligations under these terms without our written permission.</p> <h3>Contact</h3> <p>All communications regarding the use of our website must be sent using the contact information provided in this document.</p> <h3>Severability</h3> <p>Invalidity or unenforceability of any provision under applicable law will not affect the validity of other provisions, which will remain in full force and effect.</p> <h4>US users</h4> <p>Any invalid or unenforceable provision will be interpreted to the extent reasonably required to render it valid, enforceable, and consistent with its original intent. This document constitutes the entire agreement between you and us and supersedes all other communications, including but not limited to prior agreements concerning such subject matter, to the fullest extent permitted by law.</p> <h4>EU users</h4> <p>If any provision of this document is void, invalid, or unenforceable, we both agree to do our best to find, in an amicable way, an agreement on valid and enforceable provisions. <br> In case of failure to do so, the void, invalid, or unenforceable provisions will be replaced by the applicable statutory provisions.</p> <p>Regardless of the above, the nullity, invalidity, or impossibility of enforcing a particular provision of this document will not nullify the entire agreement, unless the severed provisions are essential for it, or of such importance that we both would not have entered into the contract if we had known that the provision would not be valid, or in cases where the remaining provisions would translate into an unacceptable hardship for you or us.</p> <h3>Governing law</h3> <p>These terms are governed by the law of the place where we are based, as outlined in the relevant section of this document, without regard to conflict of laws principles.</p> <h4>Prevalence of national law</h4> <p>However, regardless of the above, if the law of the country that you are based on provides for higher applicable consumer protection standards, such higher standards will prevail.</p> <h3>Venue of jurisdiction</h3> <p>The jurisdiction over any controversy related to these terms lies with the courts of the place where we are based, as outlined in the relevant section of this document.</p> <h4>Exception for consumers in Europe</h4> <p>However, regardless of the above, this does not apply if you qualify as a European consumer or if you are a consumer based in the United Kingdom, Switzerland, Norway, or Iceland.</p> <h4>UK consumers</h4> <p>If you are a consumer based in England and Wales, you may bring legal proceedings related to these terms in the English and Welsh courts. If you are a consumer based in Scotland, you may bring legal proceedings in either the Scottish or the English courts. If you are a consumer based in Northern Ireland, you may bring legal proceedings in either the Northern Irish or the English courts.</p> <h4>US users</h4> <p>We both agree to waive any right to trial by jury in any court in connection with any action or litigation. <br> Any claims under these terms shall proceed individually and we both agree not to join in a class action or other proceeding with or on behalf of others.</p> <h3>US users</h3> <h4>Surviving provisions</h4> <p>Our agreement will continue in effect until it is terminated by either our website or you. Upon termination, the provisions contained in this document that by their context are intended to survive termination or expiration will survive, including but not limited to the following:</p> <ul> <li>your grant of licenses under this document will survive indefinitely;</li> <li>your indemnification obligations will survive for a period of five years from the date of termination;</li> <li>the disclaimer of warranties and representations, and the stipulations under the section containing indemnity and limitation of liability provisions, will survive indefinitely.</li> </ul> <h2>INFORMATION ABOUT THIS DOCUMENT</h2> <p>This document was generated with the use of the <a href="https://www.iubenda.com/en/help/53008-terms-and-conditions-template">Terms and Conditions template</a>.</p> <h2>DISPUTE RESOLUTION</h2> <h3>Online dispute resolution for consumers</h3> <p>The European Commission has set up an online platform for alternative dispute resolution, providing an out-of-court solution for resolving disputes arising from online sale and service contracts.</p> <p>Therefore, European consumers or consumers based in Norway, Iceland, or Liechtenstein can use this platform to settle disputes arising from online contracts. You can access the platform <a href="https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage">via the following link</a>.</p></code></pre> <script nonce="f06745b19c0863a92265620a2ebf1d48270d0355baaf16e1eb75665cfdad3adb"> let text = document.getElementById('myText').innerText; const copyContent = async () => { try { await navigator.clipboard.writeText(text); console.log('Content copied to clipboard'); } catch (err) { console.error('Failed to copy: ', err); } } </script> <h3 class="wp-block-heading">Terms and Conditions Template (Word DOCX)</h3> <div class="text-center py-3 hide-from-amp"> <a class="btn btn-l btn-primary text-white px-5 py-3 text-lg sans-serif" href="https://www.iubenda.com/wp-content/uploads/2024/10/Sample-Terms-and-Conditions-Template_DOCX.docx" target="blank" rel="noopener">Download the Terms and Conditions template Word DOCX</a> </div> <h3 class="wp-block-heading" id="template-tips"><strong>👋</strong> Read These Terms and Conditions Template Tips</h3> <h4 class="wp-block-heading">1. Ask yourself these questions to identify missing information</h4> <p>Your document should match your specific business processes, model, and remain up-to-date with the various laws referenced in its contents.</p> <p>Here is a list of questions you can go through when filling out the template and add what is missing.</p> <div class="accordion" id="accordionExample"> <div class="card"> <div class="card-header" id="headingOne"> <h5 class="mb-0"> <button class="btn btn-link pl-0 collapsed" type="button" data-toggle="collapse" data-target="#collapseOne" aria-expanded="false" aria-controls="collapseOne"> Questions on Business Model </button> </h5> </div> <div id="collapseOne" class="collapse" aria-labelledby="headingOne" data-parent="#accordionExample"> <div class="card-body"> <p><ul><li>Is your business mostly concerned with monetizing content?</li> <li>If you run an e-commerce site, do you sell digital products, physical products, or both?</li> <li>Do you sell primarily to other businesses, or only to consumers (B2B vs. B2B)?</li> <li>Can your users sell to other users?</li></ul> </p> </div> </div> </div> <div class="card"> <div class="card-header" id="headingTwo"> <h5 class="mb-0"> <button class="btn btn-link pl-0 collapsed" type="button" data-toggle="collapse" data-target="#collapseTwo" aria-expanded="false" aria-controls="collapseTwo"> Questions on Business Processes </button> </h5> </div> <div id="collapseTwo" class="collapse" aria-labelledby="headingTwo" data-parent="#accordionExample"> <div class="card-body"> <p><ul><li>What are your sign-up processes?</li> <li>What are the different account types (e.g. guest vs logged in)?</li> <li>What roles can users have? Can they up-vote ratings, leave comments, report other users?</li> <li>What are your payment options? (credit card, PayPal, gift cards…)</li> <li>What are your return and shipping policies?</li></ul> </p> </div> </div> </div> <div class="card"> <div class="card-header" id="headingThree"> <h5 class="mb-0"> <button class="btn btn-link pl-0 collapsed" type="button" data-toggle="collapse" data-target="#collapseThree" aria-expanded="false" aria-controls="collapseThree"> Questions on Business Needs and Explicit Rules </button> </h5> </div> <div id="collapseThree" class="collapse" aria-labelledby="headingThree" data-parent="#accordionExample"> <div class="card-body"> <p><ul><li>Are there different user levels (registered vs. non-registered)?</li> <li>How is sensitive data handled when processing payments?</li> <li>What are your expectations for user behavior (including comments), account termination and how your product/service/content may be used?</li> <li>Do you take part in an affiliate program?</li> <li>Can your products/content potentially cause harm if misused?</li> <li>What is your governing law?</li></ul></p> </div> </div> </div> </div> <h4 class="wp-block-heading">2. Make sure your document is complete and always up-to-date</h4> <p>A Terms and Conditions document is more than just a formality. It is a valuable tool that protects you as a business owner.</p> <p>That’s why you should make sure to <strong>include all the clauses necessary</strong> to limit potential liabilities and <strong>update the document whenever something changes</strong> (including the law!).</p> <p><mark><strong><mark>💡</mark></strong> It’s essential to have well-written Terms and Conditions.<mark> The opposite could at best, not serve its purpose and at worst, potentially land you in legal hot water.</mark></mark></p> <h4 class="wp-block-heading" id="generator">3. Consider using a Terms and Conditions Generator to meet your professional needs</h4> <p>We strongly suggest using a <a href="https://www.iubenda.com/en/terms-and-conditions-generator" target="_blank" rel="noopener">high-quality generator</a> for creating a professional <strong><em>legally-biding</em></strong> document.</p> <p>While nothing beats having a personal lawyer prepare and revise your documents, a quality generator with text written by legal professionals is the next best thing.</p> <div class="my-4 rounded px-5 pt-5 pb-1 bg-note"><h3 class="heading-icon heading-icon--compliance" id="tc">iubenda’s Terms and Conditions Generator makes it easy to create your document in minutes</h3><br><p>🚀 Save yourself the headache and find what you’re looking for 👉 <strong>pick from hundreds of scenario-specific clauses</strong>;</p><p>🚀 Create a strong and precise legal document 👉 <strong>clauses have been pre-drafted by lawyers</strong>;</p><p>🚀 Forget the static template 👉 <strong>dynamically add, remove or update clauses at anytime</strong></p><p>Don’t just take our word for it! See it in action ⬇️🎥</p> <div class="pt-0 pb-3 mt-0 mb-5 pr-5 text-center"> <script nonce="f06745b19c0863a92265620a2ebf1d48270d0355baaf16e1eb75665cfdad3adb" src="https://fast.wistia.com/embed/medias/fajvr1lzcf.jsonp" async=""></script> <script nonce="f06745b19c0863a92265620a2ebf1d48270d0355baaf16e1eb75665cfdad3adb" src="https://fast.wistia.com/assets/external/E-v1.js" async=""></script> <div class="wistia_responsive_padding" style="padding:56.25% 0 0 0;position:relative;"> <div class="wistia_responsive_wrapper" style="height:100%;left:0;position:absolute;top:0;width:100%;"> <div class="wistia_embed wistia_async_fajvr1lzcf videoFoam=true" style="height:100%;position:relative;width:100%"> <div class="wistia_swatch" style="height:100%;left:0;opacity:0;overflow:hidden;position:absolute;top:0;transition:opacity 200ms;width:100%;"><img decoding="async" src="https://fast.wistia.com/embed/medias/fajvr1lzcf/swatch" style="filter:blur(5px);height:100%;object-fit:contain;width:100%;" alt="" 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if(w.addEventListener){w.addEventListener("load", loader, false);}else if(w.attachEvent){w.attachEvent("onload", loader);}else{w.onload = loader;}})(window, document); //]]> </script> <li class="pb-3"><a href="https://www.iubenda.com/terms-and-conditions/19521877">Whistleblower policy</a></li> <li class="pb-3"><a href="/en/help/158">Imprint/Impressum</a></li> <li><a href='#' class='iubenda-cs-preferences-link'> <img style="width: 2rem!important" src="data:image/svg+xml;charset=UTF-8,%3csvg version='1.1' id='Layer_1' xmlns='http://www.w3.org/2000/svg' xmlns:xlink='http://www.w3.org/1999/xlink' x='0px' y='0px' viewBox='0 0 30 14' style='enable-background:new 0 0 30 14;' xml:space='preserve'%3e%3cstyle type='text/css'%3e .st0%7bfill-rule:evenodd;clip-rule:evenodd;fill:%23FFFFFF;%7d .st1%7bfill-rule:evenodd;clip-rule:evenodd;fill:%230066FF;%7d .st2%7bfill:%23FFFFFF;%7d .st3%7bfill:%230066FF;%7d %3c/style%3e%3cg%3e%3cg id='final---dec.11-2020_1_'%3e%3cg id='_x30_208-our-toggle_2_' 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d='M12.7,4.1c0.2,0.2,0.3,0.6,0.1,0.8l0,0L8.6,9.8C8.5,9.9,8.4,10,8.3,10c-0.2,0.1-0.5,0.1-0.7-0.1l0,0 L5.4,7.7c-0.2-0.2-0.2-0.6,0-0.8c0.2-0.2,0.6-0.2,0.8,0l0,0L8,8.6l3.8-4.5C12,3.9,12.4,3.9,12.7,4.1z'/%3e%3c/g%3e%3c/g%3e%3c/g%3e%3c/g%3e%3c/svg%3e "> Your Privacy Choices</a></li> <li class="pb-3"><a href='#' class='iubenda-cs-uspr-link'>Notice at Collection</a></li> <li><a href="https://www.iubenda.com/privacy-policy/94654098">Consent Database Privacy Notice</a></li> <li><a href="https://www.iubenda.com/privacy-policy/36700132">Privacy Controls and Cookie Solution Privacy Notice</a></li> </ul> </div> </div> <div class="row"> <div class="col-6 mb-4"> <h4 class="text-default text-uppercase mb-3">Help</h4> <ul class="list-unstyled mb-0 pl-2 text-xs"> <li><a href="/en/help">Documentation</a></li> <li><a href="https://support.iubenda.com">Feedback & support forum</a></li> <li><a href="mailto:info@iubenda.com" data-elevio-module="2" data-elevio-style="nothing">Contact support</a></li> <li><a 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