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<!DOCTYPE html> <html lang="en"> <head><script type='text/javascript' src='//cdnjs.cloudflare.com/ajax/libs/yui/3.6.0/yui/yui-min.js'></script><script type='text/javascript' src='//ajax.googleapis.com/ajax/libs/jquery/1.10.2/jquery.min.js'></script><script type='text/javascript' src='https://assets.adobedtm.com/4a848ae9611a/d0e96722185b/launch-d525bb0064d8.min.js'></script><script type='text/javascript' src=/assets/nr_browser_production.js></script>  <meta charset="utf-8"> <meta name="viewport" content="width=device-width"> <title> "Effective Talent Management Practices of Small and Medium-Size Businesses" by Annette Murphy, Jorge Gaytan et al. </title>  <meta itemprop="name" content="Effective Talent Management Practices of Small and Medium-Size Businesses"> <meta property="og:title" content="Effective Talent Management Practices of Small and Medium-Size Businesses"> <meta name="twitter:title" content="Effective Talent Management Practices of Small and Medium-Size Businesses"> <meta property="article:author" content="Annette Murphy"> <meta name="author" content="Annette Murphy"> <meta property="article:author" content="Jorge Gaytan"> <meta name="author" content="Jorge Gaytan"> <meta property="article:author" content="Al Endres"> <meta name="author" content="Al Endres"> <meta name="robots" content="noodp, noydir"> <meta name="description" content="Effective Talent management strategies to acquire, develop, and retain employees are essential, as 73% of business leaders in the United States identified that good human resources practices favorably affect the efficiency and effectiveness of business operations. Based on the people capability maturity model and transformational leadership theory, the purpose of this qualitative multiple case study was to explore the successful strategies that leaders of small and medium-size businesses (SMBs) used to acquire, develop, and retain employees. The case population comprised five SMBs’ leaders who had successfully used talent management strategies to acquire, develop, and retain employees for more than 5 years, and four employees who had worked with the SMBs for more than 5 years. The selected leaders participated in face-to-face semistructured interviews while the employees participated in a focus group. The data analysis process followed Yin’s five-phase analysis cycle; entailed an analysis of interview responses from individual interviews, the focus group interview, and a review of related documents. Four themes emerged from the data analysis: conducting management assessments, following recruitment and selection guidelines, empowering and enabling employees, and fostering workplace loyalty. A recommendation is that SMBs’ leaders prepare training manuals from their successful procedures for internal use and benchmarking with other SMBs. The study’s findings could contribute to positive social change by enabling leaders to improve employee development and retention for more productive employees and higher revenues to benefit society through employees becoming mentors and volunteers in local communities."> <meta itemprop="description" content="Effective Talent management strategies to acquire, develop, and retain employees are essential, as 73% of business leaders in the United States identified that good human resources practices favorably affect the efficiency and effectiveness of business operations. Based on the people capability maturity model and transformational leadership theory, the purpose of this qualitative multiple case study was to explore the successful strategies that leaders of small and medium-size businesses (SMBs) used to acquire, develop, and retain employees. The case population comprised five SMBs’ leaders who had successfully used talent management strategies to acquire, develop, and retain employees for more than 5 years, and four employees who had worked with the SMBs for more than 5 years. The selected leaders participated in face-to-face semistructured interviews while the employees participated in a focus group. The data analysis process followed Yin’s five-phase analysis cycle; entailed an analysis of interview responses from individual interviews, the focus group interview, and a review of related documents. Four themes emerged from the data analysis: conducting management assessments, following recruitment and selection guidelines, empowering and enabling employees, and fostering workplace loyalty. A recommendation is that SMBs’ leaders prepare training manuals from their successful procedures for internal use and benchmarking with other SMBs. The study’s findings could contribute to positive social change by enabling leaders to improve employee development and retention for more productive employees and higher revenues to benefit society through employees becoming mentors and volunteers in local communities."> <meta name="twitter:description" content="Effective Talent management strategies to acquire, develop, and retain employees are essential, as 73% of business leaders in the United States identified that good human resources practices favorably affect the efficiency and effectiveness of business operations. Based on the people capability maturity model and transformational leadership theory, the purpose of this qualitative multiple case study was to explore the successful strategies that leaders of small and medium-size businesses (SMBs) used to acquire, develop, and retain employees. The case population comprised five SMBs’ leaders who had successfully used talent management strategies to acquire, develop, and retain employees for more than 5 years, and four employees who had worked with the SMBs for more than 5 years. The selected leaders participated in face-to-face semistructured interviews while the employees participated in a focus group. The data analysis process followed Yin’s five-phase analysis cycle; entailed an analysis of interview responses from individual interviews, the focus group interview, and a review of related documents. Four themes emerged from the data analysis: conducting management assessments, following recruitment and selection guidelines, empowering and enabling employees, and fostering workplace loyalty. A recommendation is that SMBs’ leaders prepare training manuals from their successful procedures for internal use and benchmarking with other SMBs. The study’s findings could contribute to positive social change by enabling leaders to improve employee development and retention for more productive employees and higher revenues to benefit society through employees becoming mentors and volunteers in local communities."> <meta property="og:description" content="Effective Talent management strategies to acquire, develop, and retain employees are essential, as 73% of business leaders in the United States identified that good human resources practices favorably affect the efficiency and effectiveness of business operations. Based on the people capability maturity model and transformational leadership theory, the purpose of this qualitative multiple case study was to explore the successful strategies that leaders of small and medium-size businesses (SMBs) used to acquire, develop, and retain employees. The case population comprised five SMBs’ leaders who had successfully used talent management strategies to acquire, develop, and retain employees for more than 5 years, and four employees who had worked with the SMBs for more than 5 years. The selected leaders participated in face-to-face semistructured interviews while the employees participated in a focus group. The data analysis process followed Yin’s five-phase analysis cycle; entailed an analysis of interview responses from individual interviews, the focus group interview, and a review of related documents. Four themes emerged from the data analysis: conducting management assessments, following recruitment and selection guidelines, empowering and enabling employees, and fostering workplace loyalty. A recommendation is that SMBs’ leaders prepare training manuals from their successful procedures for internal use and benchmarking with other SMBs. The study’s findings could contribute to positive social change by enabling leaders to improve employee development and retention for more productive employees and higher revenues to benefit society through employees becoming mentors and volunteers in local communities."> <meta name="keywords" content="talent management strategies, employee recruitment, employee retention, employee development"> <meta name="bepress_citation_journal_title" content="International Journal of Applied Management and Technology"> <meta name="bepress_citation_firstpage" content="5"> <meta name="bepress_citation_author" content="Murphy, Annette"> <meta name="bepress_citation_author_institution" content="Walden University"> <meta name="bepress_citation_author" content="Gaytan, Jorge"> <meta name="bepress_citation_author_institution" content="Walden University"> <meta name="bepress_citation_author" content="Endres, Al"> <meta name="bepress_citation_author_institution" content="Walden University"> <meta name="bepress_citation_title" content="Effective Talent Management Practices of Small and Medium-Size Businesses"> <meta name="bepress_citation_date" content="2023"> <meta name="bepress_citation_volume" content="21"> <meta name="bepress_citation_issue" content="1">   <meta name="bepress_citation_pdf_url" content="https://scholarworks.waldenu.edu/cgi/viewcontent.cgi?article=1492&context=ijamt"> <meta name="bepress_citation_abstract_html_url" content="https://scholarworks.waldenu.edu/ijamt/vol21/iss1/5"> <meta name="bepress_citation_doi" content="10.5590/IJAMT.2023.22.1.01"> <meta name="bepress_citation_issn" content="1544-4740"> <meta name="bepress_citation_online_date" content="2023/2/13"> <meta name="viewport" content="width=device-width">  <meta name="twitter:card" content="summary">  <meta property="og:type" content="article"> <meta property="og:url" content="https://scholarworks.waldenu.edu/ijamt/vol21/iss1/5"> <meta property="og:site_name" content="ScholarWorks">  <script 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src="/assets/md5images/e78fe29f13810e16956c0b0d4449c669.jpg">   <script type="text/javascript" src="/assets/floatbox/floatbox.js"></script>     <div id="sub"> <div id="alpha"><div id='title' class='element'> <h4>Article Title</h4> <h3><a href='https://scholarworks.waldenu.edu/cgi/viewcontent.cgi?article=1492&context=ijamt'>Effective Talent Management Practices of Small and Medium-Size Businesses</a></h3> </div> <div class='clear'></div> <div id='authors' class='element'> <h4>Authors</h4> <p class="author"><a href='https://scholarworks.waldenu.edu/do/search/?q=author%3A%22Annette%20Murphy%22&start=0&context=2169507'><strong>Annette Murphy</strong>, <em>Walden University</em></a><a rel="nofollow" href="https://network.bepress.com/api/follow/subscribe?user=ZjYzZDAzNWQ1NGRhZWMxNQ%3D%3D&institution=ZDQ4YzRmZjgwODg0MzQ4Nw%3D%3D&format=html" data-follow-set="user:ZjYzZDAzNWQ1NGRhZWMxNQ== institution:ZDQ4YzRmZjgwODg0MzQ4Nw==" title="Follow Annette Murphy" class="btn followable">Follow</a><br /> <a href='https://scholarworks.waldenu.edu/do/search/?q=author%3A%22Jorge%20Gaytan%22&start=0&context=2169507'><strong>Jorge Gaytan</strong>, <em>Walden University</em></a><a rel="nofollow" href="https://network.bepress.com/api/follow/subscribe?user=OTNkOTViYmY4MGMzMTA0NA%3D%3D&institution=ZDQ4YzRmZjgwODg0MzQ4Nw%3D%3D&format=html" data-follow-set="user:OTNkOTViYmY4MGMzMTA0NA== institution:ZDQ4YzRmZjgwODg0MzQ4Nw==" title="Follow Jorge Gaytan" class="btn followable">Follow</a><br /> <a href='https://scholarworks.waldenu.edu/do/search/?q=author%3A%22Al%20Endres%22&start=0&context=2169507'><strong>Al Endres</strong>, <em>Walden University</em></a><a rel="nofollow" href="https://network.bepress.com/api/follow/subscribe?user=ZTU4Yjk3MGQwZGViODIxOQ%3D%3D&institution=ZDQ4YzRmZjgwODg0MzQ4Nw%3D%3D&format=html" data-follow-set="user:ZTU4Yjk3MGQwZGViODIxOQ== institution:ZDQ4YzRmZjgwODg0MzQ4Nw==" title="Follow Al Endres" class="btn followable">Follow</a><br /> </p></div> <div class='clear'></div> <div id='orcid' class='element'> <h4>ORCID</h4> <p>0000-0003-4773-1428</p> </div> <div class='clear'></div> <div id='abstract' class='element'> <h4>Abstract</h4> <p>Effective Talent management strategies to acquire, develop, and retain employees are essential, as 73% of business leaders in the United States identified that good human resources practices favorably affect the efficiency and effectiveness of business operations. Based on the people capability maturity model and transformational leadership theory, the purpose of this qualitative multiple case study was to explore the successful strategies that leaders of small and medium-size businesses (SMBs) used to acquire, develop, and retain employees. The case population comprised five SMBs’ leaders who had successfully used talent management strategies to acquire, develop, and retain employees for more than 5 years, and four employees who had worked with the SMBs for more than 5 years. The selected leaders participated in face-to-face semistructured interviews while the employees participated in a focus group. The data analysis process followed Yin’s five-phase analysis cycle; entailed an analysis of interview responses from individual interviews, the focus group interview, and a review of related documents. Four themes emerged from the data analysis: conducting management assessments, following recruitment and selection guidelines, empowering and enabling employees, and fostering workplace loyalty. A recommendation is that SMBs’ leaders prepare training manuals from their successful procedures for internal use and benchmarking with other SMBs. The study’s findings could contribute to positive social change by enabling leaders to improve employee development and retention for more productive employees and higher revenues to benefit society through employees becoming mentors and volunteers in local communities.</p> </div> <div class='clear'></div> </div> </div> <div id='beta_7-3'>     <div class="aside download-button"> <a id="pdf" class="btn" href="https://scholarworks.waldenu.edu/cgi/viewcontent.cgi?article=1492&context=ijamt" title="PDF (325 KB) opens in new window" target="_blank" > <i class="icon-download-alt" aria-hidden="true"></i> Download </a> </div>         <div id="article-stats" class="aside hidden"> <p class="article-downloads-wrapper hidden"><span id="article-downloads"></span> DOWNLOADS</p> <p class="article-stats-date hidden">Since February 13, 2023</p> </div>  <script type="text/javascript" src="/assets/scripts/article-downloads.pack.js"></script> <script type="text/javascript"> insertDownloads(28231907); 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