{"title":"Lean TQM Automotive Factory Model System","authors":"Noor Azlina Mohd Salleh, Salmiah Kasolang, Ahmed Jaffar","volume":55,"journal":"International Journal of Mechanical and Industrial Engineering","pagesStart":1394,"pagesEnd":1401,"ISSN":"1307-6892","URL":"https:\/\/publications.waset.org\/pdf\/9274","abstract":"Integrated Total Quality Management (TQM) with\r\nLean Manufacturing (LM) is a system comprises of TQM with LM\r\nprinciples and is associated with financial and nonfinancial\r\nperformance measurement indicators. The ultimate goal of this\r\nsystem is to focus on achieving total customer satisfaction by\r\nremoving eight wastes available in any process in an organization.\r\nA survey questionnaire was developed and distributed to 30 highly\r\nactive automotive vendors in Malaysia and analyzed by PASW\r\nStatistics 18. It was found out that these vendors have been\r\npracticing and measuring the effectiveness TQM and LM\r\nimplementation. More involvement of all Malaysian automotive\r\nvendors will represent the exact status of current Malaysian\r\nautomotive industry in implementing TQM and LM and can\r\ndetermine whether the industry is ready for integrated TQM and\r\nLM system. This is the first study that combined 4 awards\r\npractices, ISO\/TS16949, Toyota Production System and\r\nSAEJ4000.","references":"[1] S.Taj, \"Lean manufacturing performance in China: assessment of 65\r\nmanufacturing plants,\" Journal of Manufacturing Technology\r\nManagement, vol.19, pp 217-234, 2, 2008.\r\n[2] D.M. Johnson, J. Sun, M.A. Johnson, \"Integrating multiple\r\nmanufacturing initiative: challenge for automotive suppliers,\"\r\nMeasuring Business Excellence, vol.11, pp 41-56, 3, 2007.\r\n[3] J.P. Womack, D.T. Jones and D. Ross, The machine that changed the\r\nworld: The story of lean production. New York: Rawson Associates,\r\n1990.\r\n[4] H.Hashim, \"Briefing to Ministry of Trade Malaysia,\" Automotive\r\nInstitute of Malaysia, Kuala Lumpur, Malaysia, 2009 , unpublished.\r\n[5] World Motor Vehicle Production: World Ranking of Manufacturers\r\n2008, \"Organisation Internationale des Constructeurs d-Automobiles,\"\r\n[online] 2009, http:\/\/oica.net\/wp-content\/uploads\/world-ranking-\r\n2008.pdf (Accessed: 21 October 2009).\r\n[6] Lean,\"MalaysianThesisOnline,\"[online]2009.http:\/\/eresources.perpun.\r\nnet.my\/myto\/resindex1.php?df1=title&rt=lean&ph1=%25&df3=title&\r\nstd=ASC&Search=Search - lean (Accessed:20 October 2009).\r\n[7] Total Quality Management,\"Malaysian Thesis Online,\"[online]2009.\r\nhttp:\/\/portal.perpun.net.my\/myto\/resindex1.php?df1=title&rt=total%2\r\n0quality%20management&ph1=%&cmp1=&df2=&ra=&ph2=&cmp2\r\n=&ri=&rp=&rf=&ry1=&ry2=&df3=pubyear&std=ASC&page=0&lim\r\nit=50 (Accessed: 20 October 2009).\r\n[8] TQM in Malaysia Automotive,\"Scopus,\" [online] 2010.\r\nhttp:\/\/www.scopus.com (Accessed: 10 July 2010].\r\n[9] Integrated System in Malaysia Automotive, \"Scopus,\" [online] 2010.\r\nhttp:\/\/www.scopus.com (Accessed: 10 July 2010).\r\n[10] Lean manufacturing in Malaysia, \"Scopus,\" [online] 2010.\r\nhttp:\/\/www.scopus.com (Accessed: 10 July 2010].\r\n[11] S. Kasolang, \"Implementation of TQM in the Malaysian Automotive\r\nVendors,\" M.S.thesis, University Putra Malaysia, Malaysia, 2001,\r\nunpublished.\r\n[12] S.F.Lim, \"Empirical study on the perception of lean manufacturing\r\npractices in Penang manufacturing companies,\" MBA dissertation,\r\nUniversiti SainsMalaysia,Malaysia,2000,unpublished.\r\n[13] Y.C. Wong, , K.Y. Wong, A. Ali, \"A study on lean manufacturing\r\nimplementation in the Malaysian electrical and electronics industry.,\"\r\nEuropean Journal of Scientific Research, vol. . 38, pp. 521 - 535, 4\r\n2009.\r\n[14] R. Jusoh, D. N. Ibrahim, and Y. Zainuddin, .\"The performance\r\nconsequence of multiple performance measures usage: evidence from\r\nthe Malaysian manufacturers,\" International Journal of Productivity\r\nand Performance Management, vol. 57, pp. 119-136, 2008.\r\n[15] S. Ahmed, and M. Hassan, \"Survey and case investigation on\r\napplication of quality management tools and techniques in SMIs,\"\r\nInternational Journal of Quality and Reliability Management, vol. 20,\r\npp. 795-826, 2003.","publisher":"World Academy of Science, Engineering and Technology","index":"Open Science Index 55, 2011"}