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menu-item-object-custom menu-item-21"><a href="https://a8.osticketawesome.com/1.18.2-1/"><span>Client Demo</span></a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-22"><a href="https://a8.osticketawesome.com/1.18.2-1/scp/"><span>Staff Demo</span></a></li> </ul></div> </div> </div> </div> </div> </header> <div class="x-main full" role="main"> <article id="post-4" class="post-4 page type-page status-publish hentry no-post-thumbnail"> <div class="entry-content content"> <div id="cs-content" class="cs-content"><div id="header" class="x-section x-hide-sm x-hide-xs desktop bg-image" style="margin: 0px;padding: 0 0px;border-style: solid;border-width: 0;border-color: #767677; background-image: url(https://osticketawesome.com/wp-content/uploads/2019/06/shapes.png); background-color: #a5afbb;" data-x-element="section" data-x-params="{&quot;type&quot;:&quot;image&quot;,&quot;parallax&quot;:false}"><div id="" class="x-container max width marginless-columns" style="margin: 0px auto;padding: 0px;" ><div class="x-column x-sm x-1-1" style="padding: 0px;" ><div class="x-content-area e4-e4 m4-0" id="header-inner"><div id="intro" style="float: left;"> <p><img src="https://osticketawesome.com/wp-content/uploads/2015/12/12-1-300x219.png" alt="" width="300" height="219" class="alignright size-medium wp-image-41" style="float: right;" /></p> <h2>osTicket is by far the best support ticket system in the world.</h2> <h4>But its design is getting <i>really</i> old.</h4> </div></div></div></div></div><div id="header" class="x-section x-hide-lg x-hide-md x-hide-xl mobile bg-image" style="margin: 0px;padding: 0 0px;border-style: solid;border-width: 0;border-color: #767677; background-image: url(https://osticketawesome.com/wp-content/uploads/2019/06/shapes.png); background-color: #a5afbb;" data-x-element="section" data-x-params="{&quot;type&quot;:&quot;image&quot;,&quot;parallax&quot;:false}"><div id="" class="x-container max width marginless-columns" style="margin: 0px auto;padding: 0px;" ><div class="x-column x-sm x-1-1" style="padding: 0px;" ><div class="x-content-area e4-e8 m4-0"><div id="intro" style="float: left;"> <h2>osTicket is by far the best support ticket system in the world.</h2> <h4>But its UI is getting <i>really</i> old.</h4> <img src="https://osticketawesome.com/wp-content/uploads/2015/12/12-1-300x219.png" alt="" width="300" height="219" class="alignright size-medium wp-image-41" /></div></div></div></div></div><div class="x-section x-hide-xs e4-e9 m4-1 m4-2 m4-3 m4-4 m4-5 m4-6 desktop" id="phone"><div class="x-container max width e4-e10 m4-f m4-g m4-h"><div class="x-column x-sm x-1-2 e4-e11 m4-k m4-l"><div class="x-text x-content e4-e12 m4-p m4-q m4-r m4-s"><h3>Unfortunately, this is what osTicket looks like on your Android or iPhone.</h3></div></div><div class="x-column x-sm x-1-2 x-hide-xs e4-e13 m4-k m4-l m4-m desktop" id="phone"><span class="x-image e4-e14 m4-w m4-x m4-y"><img src="https://osticketawesome.com/wp-content/uploads/2019/06/osticket-iphone-x-dark.jpg" width="186" height="388" alt="Image" loading="lazy"></span></div></div></div><div class="x-section x-hide-lg x-hide-md x-hide-xl e4-e15 m4-3 m4-4 m4-5 m4-6 m4-7 mobile" id="phone"><div class="x-container max width e4-e16 m4-f m4-g m4-h"><div class="x-column x-sm x-1-1 e4-e17 m4-k m4-n"><div id="phone" class="x-text x-content x-hide-lg x-hide-md x-hide-sm x-hide-xl e4-e18 m4-q m4-s m4-t mobile"><h2 style="text-align: center;">Unfortunately, this is what osTicket looks like on your Android or iPhone.<img decoding="async" loading="lazy" class="alignnone size-full wp-image-4459" src="https://osticketawesome.com/wp-content/uploads/2019/06/osticket-iphone-x-dark.jpg" alt="" width="373" height="776" srcset="https://osticketawesome.com/wp-content/uploads/2019/06/osticket-iphone-x-dark.jpg 373w, https://osticketawesome.com/wp-content/uploads/2019/06/osticket-iphone-x-dark-144x300.jpg 144w, https://osticketawesome.com/wp-content/uploads/2019/06/osticket-iphone-x-dark-100x208.jpg 100w" sizes="(max-width: 373px) 100vw, 373px" /></h2></div></div></div></div><div id="imagine" class="x-section cs-ta-right" style="margin: 0px;padding: 10% 0px;border-style: solid;border-width: 0;border-color: #367183; background-color: #e6f5fc;" ><div class="x-section-separator x-section-separator-top x-section-separator-angle-in" style="top: 0px; height: 50px;"><svg xmlns="http://www.w3.org/2000/svg" version="1.1" viewBox="0 0 100 100" preserveAspectRatio="none" class="angle-top-in" style="fill: #e6f5fc;"><polygon points="0,100 50,100 0,0"/><polygon points="50,100 100,100 100,0"/></svg></div><div id="" class="x-container max width" style="margin: 0px auto;padding: 0px;" ><div class="x-column x-sm x-1-1" style="padding: 0px;" ><h2 class="h-custom-headline resp-h man h3" style="color:#367183;"><span>But imagine you — and your staff — managing your client's needs in style, with ease and from anywhere.</span></h2></div></div><div class="x-section-separator x-section-separator-bottom x-section-separator-angle-out" style="bottom: 0px; height: 50px;"><svg xmlns="http://www.w3.org/2000/svg" version="1.1" viewBox="0 0 100 100" preserveAspectRatio="none" class="angle-bottom-out" style="fill: #e6f5fc;"><polygon points="50,100 100,0 0,0"></svg></div></div><div id="responsive" class="x-section bg-image" style="margin: 0 0px 0px;padding: 10% 0px 0;border-style: solid;border-width: 0;border-color: #767677; background-image: url(https://osticketawesome.com/wp-content/uploads/2019/06/bg01.jpg); background-color: #a5afbb;" data-x-element="section" data-x-params="{&quot;type&quot;:&quot;image&quot;,&quot;parallax&quot;:false}"><div id="introducing" class="x-container marginless-columns" style="margin: 0px auto 110px;padding: 0px;" ><div class="x-column x-sm x-1-1" style="padding: 0px;" ><div class="x-content-area e4-e26 m4-0"><h1 style="text-align: center;"><span style="color: #ffffff;">Introducing osTicket Awesome</span></h1></div></div></div><div id="introducing-text" class="x-container max width marginless-columns" style="margin: 0px auto;padding: 0px;" ><div class="x-column x-sm x-1-2" style="padding: 0px;" ><div class="x-content-area e4-e29 m4-0" id="fully-responsive"><h3>The first — <b>and the only</b> — fully responsive osTicket theme for both the client <b>AND</b> the <b>staff</b> areas.</h3></div></div><div class="x-column x-sm x-1-2" style="padding: 0px;" ><span class="x-image e4-e31 m4-w m4-x m4-y" id="awesome-pixel-hand"><img src="https://osticketawesome.com/wp-content/uploads/2019/06/awesome-pixel-hand-2019.png" width="489" height="504" alt="Image" loading="lazy"></span></div></div></div><div id="features" class="x-section x-hide-sm x-hide-xs" style="margin: 0 0px 0px;padding: 180px 0px;border-style: solid;border-width: 0 0px 0 0;border-color: #767677; background-color: #a5afbb;" ><div id="" class="x-container max width" style="margin: 0px auto;padding: 0px;" ><div class="x-column x-sm x-1-1" style="padding: 0px;" ><ul class="x-feature-list" data-x-element="feature_list" data-x-params="{&quot;animationOffset&quot;:&quot;50&quot;,&quot;animationDelayInitial&quot;:&quot;0&quot;,&quot;animationDelayBetween&quot;:&quot;300&quot;}"><li class="x-feature-box left-text top-text cf" style=" max-width: none;" data-x-element="feature_box" data-x-params="{&quot;child&quot;:true,&quot;graphicAnimation&quot;:&quot;tada&quot;,&quot;connectorAnimation&quot;:&quot;tada&quot;,&quot;alignH&quot;:&quot;left&quot;,&quot;alignV&quot;:&quot;top&quot;}"><span class="x-feature-box-connector full" style="font-size: 60px; left: 0; right: calc(100% - 60px); border-left: 1px dashed #272727;"></span><div class="x-feature-box-graphic circle "><div class="x-feature-box-graphic-outer circle" style=" margin-right: 20px;"><div class="x-feature-box-graphic-inner circle" style="font-size: 60px;"><i class="x-icon-tablet-alt circle" data-x-icon-s="&#xf3fa;" style="margin: 0 auto; color: #ffffff; background-color: #7ab5d2;"></i></div></div></div><div class="x-feature-box-content "><h4 class="x-feature-box-title">Fully Responsive Design</h4><p class="x-feature-box-text"></p></div></li><li class="x-feature-box left-text top-text cf" style=" max-width: none;" data-x-element="feature_box" data-x-params="{&quot;child&quot;:true,&quot;graphicAnimation&quot;:&quot;tada&quot;,&quot;connectorAnimation&quot;:&quot;tada&quot;,&quot;alignH&quot;:&quot;left&quot;,&quot;alignV&quot;:&quot;top&quot;}"><span class="x-feature-box-connector full" style="font-size: 60px; left: 0; right: calc(100% - 60px); border-left: 1px dashed #272727;"></span><div class="x-feature-box-graphic circle "><div class="x-feature-box-graphic-outer circle" style=" margin-right: 20px;"><div class="x-feature-box-graphic-inner circle" style="font-size: 60px;"><i class="x-icon-wrench circle" data-x-icon-s="&#xf0ad;" style="margin: 0 auto; color: #ffffff; background-color: #7ab5d2;"></i></div></div></div><div class="x-feature-box-content "><h4 class="x-feature-box-title">Easy Installation</h4><p class="x-feature-box-text"></p></div></li><li class="x-feature-box left-text top-text cf" style=" max-width: none;" data-x-element="feature_box" data-x-params="{&quot;child&quot;:true,&quot;graphicAnimation&quot;:&quot;tada&quot;,&quot;connectorAnimation&quot;:&quot;tada&quot;,&quot;alignH&quot;:&quot;left&quot;,&quot;alignV&quot;:&quot;top&quot;}"><span class="x-feature-box-connector full" style="font-size: 60px; left: 0; right: calc(100% - 60px); border-left: 1px dashed #272727;"></span><div class="x-feature-box-graphic circle "><div class="x-feature-box-graphic-outer circle" style=" margin-right: 20px;"><div class="x-feature-box-graphic-inner circle" style="font-size: 60px;"><i class="x-icon-pagelines circle" data-x-icon-b="&#xf18c;" style="margin: 0 auto; color: #ffffff; background-color: #7ab5d2;"></i></div></div></div><div class="x-feature-box-content "><h4 class="x-feature-box-title">Beautiful Interface</h4><p class="x-feature-box-text"></p></div></li><li class="x-feature-box left-text top-text cf" style=" max-width: none;" data-x-element="feature_box" data-x-params="{&quot;child&quot;:true,&quot;graphicAnimation&quot;:&quot;tada&quot;,&quot;connectorAnimation&quot;:&quot;tada&quot;,&quot;alignH&quot;:&quot;left&quot;,&quot;alignV&quot;:&quot;top&quot;}"><span class="x-feature-box-connector full" style="font-size: 60px; left: 0; right: calc(100% - 60px); border-left: 1px dashed #272727;"></span><div class="x-feature-box-graphic circle "><div class="x-feature-box-graphic-outer circle" style=" margin-right: 20px;"><div class="x-feature-box-graphic-inner circle" style="font-size: 60px;"><i class="x-icon-life-bouy circle" data-x-icon-s="&#xf1cd;" style="margin: 0 auto; color: #ffffff; background-color: #7ab5d2;"></i></div></div></div><div class="x-feature-box-content "><h4 class="x-feature-box-title">Full Support</h4><p class="x-feature-box-text"></p></div></li></ul></div></div><div class="x-section-separator x-section-separator-bottom x-section-separator-curve-out" style="bottom: 0px; height: 30px;"><svg xmlns="http://www.w3.org/2000/svg" version="1.1" viewBox="0 0 100 50" preserveAspectRatio="none" class="curve-bottom-out" style="fill: #a5afbb;"><path d="M0,0c0,0,22.4,50,50,50s50-50,50-50"/></svg></div></div><div id="features" class="x-section x-hide-lg x-hide-md x-hide-xl mobile" style="margin: 0 0px 0px;padding: 60px 0px;border-style: solid;border-width: 0 0px 0 0;border-color: #767677;background-image: initial !important; background-color: #a5afbb;" ><div id="" class="x-container max width" style="margin: 0px auto;padding: 0px;" ><div class="x-column x-sm x-1-1" style="padding: 0px;" ><ul id="list" class="x-feature-list" data-x-element="feature_list" data-x-params="{&quot;animationOffset&quot;:&quot;50&quot;,&quot;animationDelayInitial&quot;:&quot;0&quot;,&quot;animationDelayBetween&quot;:&quot;300&quot;}"><li class="x-feature-box left-text top-text cf" style=" max-width: none;" data-x-element="feature_box" data-x-params="{&quot;child&quot;:true,&quot;graphicAnimation&quot;:&quot;tada&quot;,&quot;connectorAnimation&quot;:&quot;tada&quot;,&quot;alignH&quot;:&quot;left&quot;,&quot;alignV&quot;:&quot;top&quot;}"><span class="x-feature-box-connector full" style="font-size: 60px; left: 0; right: calc(100% - 60px); border-left: 1px dashed #272727;"></span><div class="x-feature-box-graphic circle "><div class="x-feature-box-graphic-outer circle" style=" margin-right: 20px;"><div class="x-feature-box-graphic-inner circle" style="font-size: 60px;"><i class="x-icon-tablet-alt circle" data-x-icon-s="&#xf3fa;" style="margin: 0 auto; color: #ffffff; background-color: #2899d0;"></i></div></div></div><div class="x-feature-box-content "><h4 class="x-feature-box-title">Fully Responsive Design</h4><p class="x-feature-box-text">This is where the text for your Feature List Item should go. It&apos;s best to keep it short and sweet.</p></div></li><li class="x-feature-box left-text top-text cf" style=" max-width: none;" data-x-element="feature_box" data-x-params="{&quot;child&quot;:true,&quot;graphicAnimation&quot;:&quot;tada&quot;,&quot;connectorAnimation&quot;:&quot;tada&quot;,&quot;alignH&quot;:&quot;left&quot;,&quot;alignV&quot;:&quot;top&quot;}"><span class="x-feature-box-connector full" style="font-size: 60px; left: 0; right: calc(100% - 60px); border-left: 1px dashed #272727;"></span><div class="x-feature-box-graphic circle "><div class="x-feature-box-graphic-outer circle" style=" margin-right: 20px;"><div class="x-feature-box-graphic-inner circle" style="font-size: 60px;"><i class="x-icon-wrench circle" data-x-icon-s="&#xf0ad;" style="margin: 0 auto; color: #ffffff; background-color: #7ab5d2;"></i></div></div></div><div class="x-feature-box-content "><h4 class="x-feature-box-title">Easy Installation</h4><p class="x-feature-box-text">This is where the text for your Feature List Item should go. It&apos;s best to keep it short and sweet.</p></div></li><li class="x-feature-box left-text top-text cf" style=" max-width: none;" data-x-element="feature_box" data-x-params="{&quot;child&quot;:true,&quot;graphicAnimation&quot;:&quot;tada&quot;,&quot;connectorAnimation&quot;:&quot;tada&quot;,&quot;alignH&quot;:&quot;left&quot;,&quot;alignV&quot;:&quot;top&quot;}"><span class="x-feature-box-connector full" style="font-size: 60px; left: 0; right: calc(100% - 60px); border-left: 1px dashed #272727;"></span><div class="x-feature-box-graphic circle "><div class="x-feature-box-graphic-outer circle" style=" margin-right: 20px;"><div class="x-feature-box-graphic-inner circle" style="font-size: 60px;"><i class="x-icon-pagelines circle" data-x-icon-b="&#xf18c;" style="margin: 0 auto; color: #ffffff; background-color: #7ab5d2;"></i></div></div></div><div class="x-feature-box-content "><h4 class="x-feature-box-title">Beautiful Interface</h4><p class="x-feature-box-text">This is where the text for your Feature List Item should go. It&apos;s best to keep it short and sweet.</p></div></li><li class="x-feature-box left-text top-text cf" style=" max-width: none;" data-x-element="feature_box" data-x-params="{&quot;child&quot;:true,&quot;graphicAnimation&quot;:&quot;tada&quot;,&quot;connectorAnimation&quot;:&quot;tada&quot;,&quot;alignH&quot;:&quot;left&quot;,&quot;alignV&quot;:&quot;top&quot;}"><span class="x-feature-box-connector full" style="font-size: 60px; left: 0; right: calc(100% - 60px); border-left: 1px dashed #272727;"></span><div class="x-feature-box-graphic circle "><div class="x-feature-box-graphic-outer circle" style=" margin-right: 20px;"><div class="x-feature-box-graphic-inner circle" style="font-size: 60px;"><i class="x-icon-life-bouy circle" data-x-icon-s="&#xf1cd;" style="margin: 0 auto; color: #ffffff; background-color: #7ab5d2;"></i></div></div></div><div class="x-feature-box-content "><h4 class="x-feature-box-title">Full Support</h4><p class="x-feature-box-text">This is where the text for your Feature List Item should go. It&apos;s best to keep it short and sweet.</p></div></li></ul></div></div><div id="" class="x-container max width" style="margin: 8% auto 0px;padding: 0px;" ><div class="x-column x-sm x-1-1" style="padding: 0;" ><span class="x-image e4-e50 m4-w m4-x m4-y" id="laptop"><img src="https://osticketawesome.com/wp-content/uploads/2019/06/awesome-laptop-2019.png" width="862" height="500" alt="Image" loading="lazy"></span></div></div><div class="x-section-separator x-section-separator-bottom x-section-separator-curve-out" style="bottom: 0px; height: 30px;"><svg xmlns="http://www.w3.org/2000/svg" version="1.1" viewBox="0 0 100 50" preserveAspectRatio="none" class="curve-bottom-out" style="fill: #a5afbb;"><path d="M0,0c0,0,22.4,50,50,50s50-50,50-50"/></svg></div></div><div class="x-section e4-e51 m4-2 m4-3 m4-4 m4-5 m4-8" id="themes"><div class="x-container max width e4-e52 m4-f m4-g m4-h"><div class="x-column x-sm x-1-3 e4-e53 m4-k m4-l"><div class="x-text x-content e4-e54 m4-p m4-q m4-s m4-u"><h3>Choose a color theme or create your own.</h3> <p>&nbsp;</p> <p>Add your company logo and branding.</p></div></div><div class="x-column x-sm x-2-3 e4-e55 m4-k m4-l"><span class="x-image e4-e56 m4-w m4-x m4-y"><img src="https://osticketawesome.com/wp-content/uploads/2019/06/color-themes-2019.gif" width="898" height="709" alt="Image" loading="lazy"></span></div></div><span class="x-separator-bottom-curve-out" style="bottom: 0px; height: 50px; color: hsla(0, 0%, 100%, 0.75);" aria-hidden="true"><svg class="curve-bottom-out" style="fill: currentColor;" xmlns="http://www.w3.org/2000/svg" version="1.1" viewBox="0 0 100 50" preserveAspectRatio="none"><path d="M0,0c0,0,22.4,50,50,50s50-50,50-50"/></svg></span></div><div class="x-section e4-e57 m4-3 m4-4 m4-7 m4-9 m4-a" id="browsers"><span class="x-separator-top-curve-out" style="top: 0px; height: 30px; color: #e6f5fc;" aria-hidden="true"><svg class="curve-top-out" style="fill: currentColor;" xmlns="http://www.w3.org/2000/svg" version="1.1" viewBox="0 0 100 50" preserveAspectRatio="none"><path d="M0,50C0,50,22.4,0,50,0s50,50,50,50"/></svg></span><div class="x-container max width e4-e58 m4-g m4-i"><div class="x-column x-sm x-1-5 e4-e59 m4-k m4-l"><span class="x-image e4-e60 m4-w m4-y m4-z"><img src="https://osticketawesome.com/wp-content/uploads/2019/06/chrome.svg" width="150" height="150" alt="Image" loading="lazy"></span></div><div class="x-column x-sm x-1-5 e4-e61 m4-k m4-l"><span class="x-image e4-e62 m4-w m4-x m4-10"><img src="https://osticketawesome.com/wp-content/uploads/2019/06/mozilla.svg" width="150" height="150" alt="Image" loading="lazy"></span></div><div class="x-column x-sm x-1-5 e4-e63 m4-k m4-l"><span class="x-image e4-e64 m4-w m4-x m4-10"><img src="https://osticketawesome.com/wp-content/uploads/2019/06/opera.svg" width="150" height="150" alt="Image" loading="lazy"></span></div><div class="x-column x-sm x-1-5 e4-e65 m4-k m4-l"><span class="x-image e4-e66 m4-w m4-y m4-z"><img src="https://osticketawesome.com/wp-content/uploads/2019/06/safari.svg" width="150" height="150" alt="Image" loading="lazy"></span></div><div class="x-column x-sm x-1-5 e4-e67 m4-k m4-l"><span class="x-image e4-e68 m4-w m4-y m4-z"><img src="https://osticketawesome.com/wp-content/uploads/2019/06/edge.svg" width="150" height="150" alt="Image" loading="lazy"></span></div></div></div><div class="x-section e4-e69 m4-3 m4-7 m4-a m4-b m4-c" id="tested"><div class="x-container max width e4-e70 m4-f m4-g m4-h"><div class="x-column x-sm x-1-1 e4-e71 m4-k m4-l"><div class="x-text x-content e4-e72 m4-p m4-q m4-r m4-v"><p style="text-align: center;">Tested and fully supported in all modern web browsers.</p></div></div></div></div><div class="x-section e4-e73 m4-3 m4-7 m4-b m4-d"><div class="x-container max width e4-e74 m4-f m4-g m4-j"><div class="x-column x-sm x-1-1 e4-e75 m4-k m4-l"><div class="strong-view strong-view-id-1 default wpmtst-default testimonial-area slider-container slider-mode-horizontal controls-type-sides controls-style-buttons" data-count=7 data-slider-var=strong_slider_id_1 data-state=idle><div class="strong-content wpmslider-content"><div class="wpmtst-testimonial testimonial t-slide post-6177"><div class="wpmtst-testimonial-inner testimonial-inner"><div data-infinite-loop="false" class="wpmtst-testimonial-content testimonial-content"><div class="maybe-clear"></div><p style="font-weight: 400;">I had osTicket Awesome installed and configured in less than 30 minutes. The ability to custom theme to match in with branding makes osTicket look 1000x better now and is mobile responsive, which makes a massive difference. Great job!</p></div><div class="wpmtst-testimonial-field testimonial-field testimonial-name">James Anderson </div><div class="wpmtst-testimonial-field testimonial-field testimonial-company">Architectural Windows & Doors PTY LTD</div><div class="wpmtst-testimonial-field testimonial-field ">Operations Manager</div><div class="wpmtst-testimonial-field testimonial-field ">www.windowsdoors.com.au</div><div class="clear"></div></div></div><div class="wpmtst-testimonial testimonial t-slide post-451"><div class="wpmtst-testimonial-inner testimonial-inner"><div data-infinite-loop="false" class="wpmtst-testimonial-content testimonial-content"><div class="maybe-clear"></div><p>Climbing communication towers and using laptops don&#8217;t mix. I had our web guy install osTicket Awesome yesterday. Today I spent the entire day in the field and I only touched my laptop once. I can now open and update tickets from my iPhone. At last!</p></div><div class="wpmtst-testimonial-field testimonial-field testimonial-name">Davey Johnson </div><div class="wpmtst-testimonial-field testimonial-field testimonial-company">Southeastern Towers, LLC</div><div class="wpmtst-testimonial-field testimonial-field ">Telecommunications Technician</div><div class="wpmtst-testimonial-field testimonial-field ">www.southeasterntowers.com</div><div class="clear"></div></div></div><div class="wpmtst-testimonial testimonial t-slide post-256"><div class="wpmtst-testimonial-inner testimonial-inner"><div data-infinite-loop="false" class="wpmtst-testimonial-content testimonial-content"><div class="maybe-clear"></div><p>I manage one of the best systems out there Kayako.com with about 80k tickets and 25 employees and this is very similar to kayako. At this rate, you are going to be making a ton of $$$$ keep it up.</p></div><div class="wpmtst-testimonial-field testimonial-field testimonial-name">Randy Jonathan</div><div class="wpmtst-testimonial-field testimonial-field testimonial-company">My Tech Solution, INC.</div><div class="wpmtst-testimonial-field testimonial-field ">System Admin | IT Consultant</div><div class="wpmtst-testimonial-field testimonial-field ">www.mtsfix.com</div><div class="clear"></div></div></div><div class="wpmtst-testimonial testimonial t-slide post-253"><div class="wpmtst-testimonial-inner testimonial-inner"><div data-infinite-loop="false" class="wpmtst-testimonial-content testimonial-content"><div class="maybe-clear"></div><p>I have been searching for years for a template for the staff section. Our technicians have been begging me to migrate our company to a different ticket system. Now they LOVE IT.</p></div><div class="wpmtst-testimonial-field testimonial-field testimonial-name">Tim Shields</div><div class="wpmtst-testimonial-field testimonial-field testimonial-company">TLC Electronics Inc.</div><div class="wpmtst-testimonial-field testimonial-field ">Production Lead Manager</div><div class="wpmtst-testimonial-field testimonial-field ">www.tlcelectronics.com</div><div class="clear"></div></div></div><div class="wpmtst-testimonial testimonial t-slide post-255"><div class="wpmtst-testimonial-inner testimonial-inner"><div data-infinite-loop="false" class="wpmtst-testimonial-content testimonial-content"><div class="maybe-clear"></div><p>you have no idea how much you have sorted my life with this template!!! whoever I have shown this theme the reaction was outstanding, people are really loving it. so you have of course done a great work&#8230;kudoss!</p></div><div class="wpmtst-testimonial-field testimonial-field testimonial-name">Himanshu Vaidya</div><div class="wpmtst-testimonial-field testimonial-field testimonial-company">MU-Tech Solutions</div><div class="wpmtst-testimonial-field testimonial-field ">Information Technology and Services</div><div class="wpmtst-testimonial-field testimonial-field ">www.mutechsolutions.com</div><div class="clear"></div></div></div><div class="wpmtst-testimonial testimonial t-slide post-4741"><div class="wpmtst-testimonial-inner testimonial-inner"><div data-infinite-loop="false" class="wpmtst-testimonial-content testimonial-content"><div class="maybe-clear"></div><p>I just wanted to say that we installed osTicket Awesome and are very happy with it. At any given time we have about 25 persnickety techs using our system. I braced myself for all out warfare but I have heard nothing but praises from every single one of them.</p></div><div class="wpmtst-testimonial-field testimonial-field testimonial-name">Kevin Sanders</div><div class="wpmtst-testimonial-field testimonial-field testimonial-company">The Purple Guys IT Support</div><div class="wpmtst-testimonial-field testimonial-field ">Security Help Desk Analyst</div><div class="wpmtst-testimonial-field testimonial-field ">www.purpleguys.com</div><div class="clear"></div></div></div><div class="wpmtst-testimonial testimonial t-slide post-316"><div class="wpmtst-testimonial-inner testimonial-inner"><div data-infinite-loop="false" class="wpmtst-testimonial-content testimonial-content"><div class="maybe-clear"></div><p>I’ve been trying to sell my boss on osTicket for about a month. He was leaning toward subscribing to Zendesk, even though osTicket has far more features. When I showed him osTicket Awesome, he took one look and said let’s go with it.</p></div><div class="wpmtst-testimonial-field testimonial-field testimonial-name">James Higgins</div><div class="wpmtst-testimonial-field testimonial-field testimonial-company">Mason Technology </div><div class="wpmtst-testimonial-field testimonial-field ">Industrial Scale Service Technician</div><div class="wpmtst-testimonial-field testimonial-field ">www.masontechnology.ie</div><div class="clear"></div></div></div></div></div></div></div></div><div class="x-section e4-e77 m4-3 m4-7 m4-b m4-d"><div class="x-container max width e4-e78 m4-f m4-g m4-j"><div class="x-column x-sm x-1-1 e4-e79 m4-k m4-o"> <div class="x-container max width" style="margin: 0px auto 0px auto; padding: 0px 0px 0px 0px; "><div class="x-column x-sm x-1-3" style="padding: 0px 0px 0px 0px; "><a id="button-client-demo2" class="x-btn x-btn-flat x-btn-rounded x-btn-large x-btn-block" href=" https://a8.osticketawesome.com/1.18.2-1/" 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130.274-44.832-46.132-.975-84.792-31.188-98.112-72.772 6.498.974 12.995 1.624 19.818 1.624 9.421 0 18.843-1.3 27.614-3.573-48.081-9.747-84.143-51.98-84.143-102.985v-1.299c13.969 7.797 30.214 12.67 47.431 13.319-28.264-18.843-46.781-51.005-46.781-87.391 0-19.492 5.197-37.36 14.294-52.954 51.655 63.675 129.3 105.258 216.365 109.807-1.624-7.797-2.599-15.918-2.599-24.04 0-57.828 46.782-104.934 104.934-104.934 30.213 0 57.502 12.67 76.67 33.137 23.715-4.548 46.456-13.32 66.599-25.34-7.798 24.366-24.366 44.833-46.132 57.827 21.117-2.273 41.584-8.122 60.426-16.243-14.292 20.791-32.161 39.308-52.628 54.253z"></path></svg> Follow</span> </p> </div> <div class="ctf-header-img"> <div class="ctf-header-img-hover"><svg class="svg-inline--fa fa-twitter fa-w-16" aria-hidden="true" aria-label="twitter logo" data-fa-processed="" data-prefix="fab" data-icon="twitter" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path fill="currentColor" d="M459.37 151.716c.325 4.548.325 9.097.325 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ctf-new" id="1717712882409054711" > <div class="ctf-author-box"> <div class="ctf-author-box-link"> <a href="https://twitter.com/osticketawesome" class="ctf-author-avatar" target="_blank" rel="noopener noreferrer" > <img src="https://pbs.twimg.com/profile_images/1593477839718084609/WcJy-0P0_normal.jpg" alt="osticketawesome" width="48" height="48"> </a> <a href="https://twitter.com/osticketawesome" target="_blank" rel="noopener noreferrer" class="ctf-author-name" >osTicket Awesome</a> <a href="https://twitter.com/osticketawesome" class="ctf-author-screenname" target="_blank" rel="noopener noreferrer" >@osticketawesome</a> <span class="ctf-screename-sep">&middot;</span> <div class="ctf-tweet-meta" > <a href="https://twitter.com/osticketawesome/status/1717712882409054711" class="ctf-tweet-date" target="_blank" rel="noopener noreferrer" >27 Oct 2023</a> </div> </div> <div class="ctf-corner-logo" > <svg class="svg-inline--fa fa-twitter fa-w-16" aria-hidden="true" aria-label="twitter logo" 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class="ctf-tweet-content"> <p class="ctf-tweet-text"> osTicket-1.18.1-Awesome-101 is now available <br /> <br /> * NEW: initial release for osTicket 1.18.1<br /> [release notes] <br /> * NEW: all files self-contained, fully functional in an offline hosting (intranet) environment </p> </div> <div class="ctf-tweet-actions" > <a href="https://twitter.com/intent/tweet?in_reply_to=1717712882409054711&#038;related=osticketawesome" class="ctf-reply" target="_blank" rel="noopener noreferrer"> <svg class="svg-inline--fa fa-w-16" viewBox="0 0 24 24" aria-label="reply" role="img" xmlns="http://www.w3.org/2000/svg"><g><path fill="currentColor" d="M14.046 2.242l-4.148-.01h-.002c-4.374 0-7.8 3.427-7.8 7.802 0 4.098 3.186 7.206 7.465 7.37v3.828c0 .108.044.286.12.403.142.225.384.347.632.347.138 0 .277-.038.402-.118.264-.168 6.473-4.14 8.088-5.506 1.902-1.61 3.04-3.97 3.043-6.312v-.017c-.006-4.367-3.43-7.787-7.8-7.788zm3.787 12.972c-1.134.96-4.862 3.405-6.772 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