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Office of Civil Rights | FEMA.gov
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href="/emergency-managers/risk-management/hurricane-wind-water-surge" > <span>Hurricane, Wind & Water Surge Hazards</span> </a> <li class="usa-nav__submenu-item"> <a href="/emergency-managers/risk-management/hazardous-response-capabilities" > <span>Hazardous Response Capabilities</span> </a> <li class="usa-nav__submenu-item"> <a href="/emergency-managers/risk-management/climate-resilience" > <span>Climate Resilience</span> </a> </ul> </div> <div class="usa-col"> <ul class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item "> <a href="/emergency-managers/practitioners"> <span>Tools for Practitioners</span> </a> <li class="usa-nav__submenu-item"> <a href="/emergency-managers/practitioners/integrated-public-alert-warning-system" > <span>Integrated Public Alert & Warning System (IPAWS)</span> </a> <li class="usa-nav__submenu-item"> <a href="/emergency-managers/national-preparedness/plan" > <span>Planning Guides</span> </a> <li class="usa-nav__submenu-item"> <a 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</a> <li class="usa-nav__submenu-item"> <a href="/emergency-managers/individuals-communities/preparedness-activities-research-webinars" > <span>Preparedness Activities, Research & Webinars</span> </a> <li class="usa-nav__submenu-item"> <a href="/emergency-managers/individuals-communities/faith-volunteer" > <span>Faith-Based & Volunteer Partnership Resources</span> </a> <li class="usa-nav__submenu-item"> <a href="/emergency-managers/individuals-communities/youth" > <span>Youth & Emergency Planning</span> </a> <li class="usa-nav__submenu-item"> <a href="/emergency-managers/individuals-communities/preparedness-activities-webinars/community-emergency-response-team" > <span>Community Emergency Response Team (CERT)</span> </a> <li class="usa-nav__submenu-item"> <a href="/emergency-managers/risk-management/hazard-mitigation-planning/risk-reduction-activities" > <span>Activities to Reduce Risk for Your Home</span> </a> </ul> </div> <div class="usa-col"> <ul class="usa-nav__submenu-list"> </ul> </div> </div> </ul> <li class="usa-nav__primary-item "> <button class="usa-accordion__button usa-nav__link usa-current-button" aria-expanded="false" aria-controls="megamenu-5"> <span>About</span> </button> <ul id="megamenu-5" class="usa-nav__submenu usa-megamenu hide-on-load"> <div class="grid-row grid-gap-4"> <div class="usa-col"> <ul class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item "> <a href="/about"> <span>About Us</span> </a> <li class="usa-nav__submenu-item"> <a href="/about/how-fema-works" > <span>How FEMA Works</span> </a> <li class="usa-nav__submenu-item"> <a href="/about/strategic-plan" > <span>Strategic Plan</span> </a> <li class="usa-nav__submenu-item"> <a href="/about/organization/offices-leadership" > <span>Offices & Leadership</span> </a> <li class="usa-nav__submenu-item"> <a href="/about/organization/regions" > <span>Regions, States & Territories</span> </a> <li class="usa-nav__submenu-item"> <a href="/about/organization/tribal-affairs" > <span>Tribal Affairs</span> </a> <li class="usa-nav__submenu-item"> <a href="/about/payment" > <span>How to Pay FEMA</span> </a> <li class="usa-nav__submenu-item"> <a href="/about/history" > <span>History of FEMA</span> </a> <li class="usa-nav__submenu-item"> <a href="/about/contact" > <span>Contact Us</span> </a> <li class="usa-nav__submenu-item"> <a href="/about/civil-rights" > <span>Your Civil Rights</span> </a> </ul> </div> <div class="usa-col"> <ul class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item "> <a href="/about/newsroom"> <span>Newsroom</span> </a> <li class="usa-nav__submenu-item"> <a href="/about/news-multimedia/blog" > <span>Blog</span> </a> <li class="usa-nav__submenu-item"> <a href="/about/news-multimedia/events" > <span>Events</span> </a> <li class="usa-nav__submenu-item"> <a href="/about/news-multimedia/fact-sheets" > <span>Fact Sheets</span> </a> <li class="usa-nav__submenu-item"> <a href="/about/news-multimedia/fema-live" > <span>FEMA Live</span> </a> <li 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<a href="/about/reports-and-data/data-visualizations" > <span>Data Visualizations</span> </a> <li class="usa-nav__submenu-item"> <a href="/about/reports-and-data/disaster-relief-fund-monthly-reports" > <span>Disaster Relief Fund Reports</span> </a> <li class="usa-nav__submenu-item"> <a href="/about/reports-and-data/guidance" > <span>FEMA Guidance Documents</span> </a> <li class="usa-nav__submenu-item"> <a href="/about/glossary" > <span>Glossary</span> </a> <li class="usa-nav__submenu-item"> <a href="/about/reports-and-data/openfema" > <span>OpenFEMA</span> </a> <li class="usa-nav__submenu-item"> <a href="/about/reports-and-data/resilience-analysis-planning-tool" > <span>Resilience Analysis & Planning Tool</span> </a> </ul> </div> <div class="usa-col"> <ul class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item "> <a href="/about/action"> <span>FEMA in Action</span> </a> <li class="usa-nav__submenu-item"> <a href="/about/action/we-are-fema" > <span>We Are FEMA</span> </a> <li 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class="usa-sidenav__item usa-sibling-li on-active-level indented"> <a href="/about/offices/disability" > <span>Disability Integration and Coordination</span> </a> </li> <li id="menu_link_content:eb7adde9-09cf-4c5c-8802-3aeef7c6aa71" class="usa-sidenav__item usa-sibling-li on-active-level indented"> <a href="/about/offices/external-affairs" > <span>External Affairs</span> </a> </li> <li id="menu_link_content:58645f4d-d588-4213-a613-fc9c23a676d2" class="usa-sidenav__item usa-sibling-li on-active-level indented"> <a href="/about/offices/finance" > <span>Financial</span> </a> </li> <li id="menu_link_content:20e569cf-a0d0-4a61-97b6-1e417db35549" class="usa-sidenav__item usa-sibling-li on-active-level indented"> <a href="/about/offices/national-advisory-council" > <span>National Advisory Council</span> </a> </li> <li id="menu_link_content:7e8b7f6b-2baf-4f54-8cad-9468eb40e69d" class="usa-sidenav__item usa-sibling-li on-active-level indented"> <a href="/about/offices/national-capital-region" > <span>National Capital Region Coordination</span> </a> </li> <li id="menu_link_content:e4191ad3-8ba8-40e3-b984-c598ec6162dd" class="usa-sidenav__item usa-sibling-li on-active-level indented"> <a href="/about/offices/continuity" > <span>National Continuity Programs</span> </a> </li> <li id="menu_link_content:302ada79-a0af-44f7-85f3-d05eefd2d4f7" class="usa-sidenav__item usa-sibling-li on-active-level indented"> <a href="/about/offices/policy-program" > <span>Policy & Program Analysis</span> </a> </li> <li id="menu_link_content:7a2b01e9-9994-4397-a78d-6f948c40d131" class="usa-sidenav__item usa-sibling-li on-active-level indented"> <a href="/about/offices/professional-responsibility" > <span>Professional Responsibility</span> </a> </li> <li id="menu_link_content:71d65a44-8dca-4936-ae26-27170f4edaa2" class="usa-sidenav__item usa-sibling-li on-active-level indented"> <a href="/about/offices/faith" > <span>DHS Center for Faith-Based and Neighborhood Partnerships</span> </a> </li> <li id="menu_link_content:50aae49a-fc29-4123-ac3f-cf3467800e40" class="usa-sidenav__item usa-sibling-li on-active-level parent-sibling"> <a href="/about/offices/chief-counsel" > <span>Chief Counsel</span> </a> </li> <li id="menu_link_content:1be739c8-64a3-46cd-a74a-987473dbabec" class="usa-sidenav__item usa-sibling-li on-active-level parent-sibling"> <a href="/about/offices/law-enforcement" > <span>Law Enforcement and Integration</span> </a> </li> <li id="menu_link_content:5f5f220b-df58-4892-a230-0115becf196d" class="usa-sidenav__item usa-sibling-li on-active-level parent-sibling"> <a href="/about/offices/mission-support" > <span>Mission Support</span> </a> </li> <li id="menu_link_content:9a2cf330-7b70-4342-b8d4-84a0a3db0d21" class="usa-sidenav__item usa-sibling-li on-active-level parent-sibling"> <a href="/about/offices/response-recovery" > <span>Response and Recovery</span> </a> </li> <li id="menu_link_content:5c99fdd9-d68c-4dd1-bee3-4aabee467fc0" class="usa-sidenav__item usa-sibling-li on-active-level parent-sibling"> <a href="/about/offices/resilience" > <span>Resilience</span> </a> </li> <li id="menu_link_content:7b5c5247-0ea2-4201-97a1-1dafaca9f2b9" class="usa-sidenav__item usa-sibling-li on-active-level parent-sibling"> <a href="/about/offices/fire-administration" > <span>U.S. Fire Administration</span> </a> </li> </ul> </li> </ul> </li> </ul> </li> </ul> </li> </ul> </div> </aside> </div> </div> <div class="desktop:grid-col-9" role="main"> <!-- Hero (within content area) --> <div class="region-content"> <div class="grid-container"> <div data-drupal-messages-fallback class="hidden"></div><div id="block-fema-uswds-pagetitle-2" class="block block-core block-page-title-block"> <h1 class="uswds-page-title page-title"><span class="field field--name-title field--type-string field--label-hidden">Office of Civil Rights</span> </h1> </div> <div class="views-element-container block block-views block-views-blocktranslations-available-block-1" id="block-views-block-translations-available-block-1"> <div><div class="view view-translations-available view-id-translations_available view-display-id-block_1 js-view-dom-id-0ea487c2bbbe64e391b74eaea43d7e85b2438f00d428feec0aca6505ab53db8c"> <div class="view-content"> <div class='incident-view-page-in'> <div> <img src="/profiles/femad8_gov/themes/fema_uswds/images/world-icon-black.png" alt="world globe"> <ul> <li><span class="translation-first"><span><a href="/about/offices/civil-rights">English</a></span></span> </li> <li><span><a href="/es/about/offices/equal-rights">Español</a></span> </li> </ul> </div> </div> </div> </div> </div> </div> <div id="block-fema-uswds-mainpagecontent-2" class="block block-system block-system-main-block"> <article> <div class="content-inner-container"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"> <p>The FEMA Office of Civil Rights (OCR) is committed to the full enforcement of federal civil rights laws before, during, and after disasters. Our vision is to fully integrate civil rights into all aspects of FEMA’s culture and work.</p> <p>OCR is FEMA’s leader in ensuring compliance with federal civil rights laws for employees, disaster survivors, and members of the public. When necessary to ensure compliance, OCR manages:</p> <ul><li>The <a href="/about/civil-rights/employee/eeo">Equal Employment Opportunity (EEO)</a> administrative process.</li><li>FEMA’s Affirmative Employment Program.</li><li>The <a href="/about/civil-rights/employee/reasonable-accommodations">Reasonable Accommodations</a> administrative process where FEMA employees and job applicants with disabilities can request accommodations.</li><li>The <a href="/about/civil-rights/survivors/language-access-services">Language Access Services</a> administrative process for disaster survivors and members of the public with limited English proficiency (LEP).</li><li>The <a href="/about/civil-rights/survivors/reasonable-modifications">Reasonable Modifications</a> administrative process where disaster survivors and members of the public with disabilities can request modifications to FEMA programs.</li><li>The provision of training, technical assistance, and public education materials to FEMA <a href="https://www.fema.gov/about/civil-rights/grants-recipients">Grant Recipients</a> and members of the public.</li></ul> <div class="fema-callout f5f5f7 arrow"><img src="/profiles/femad8_gov/themes/fema_uswds/images/arrow.svg" alt="alert - info"> <p>The Office of Civil Rights was formerly known as the Office of Equal Rights. The name changed May 1, 2024.</p> </div> <div class="fema-heading"><h2 class>Our Divisions</h2></div> <div class="wp-block-columns"> <div class="wp-block-column"> <div class="fema-heading"><h3 class>Internal Civil Rights Division</h3></div> <p>The Internal Civil Rights Division is The Internal Civil Rights Division (ICRD) within OCR is responsible for compliance with and enforcement of civil rights obligations for FEMA employees and job applicants. ICRD has three branches:</p> <ul><li>Affirmative Employment Branch.</li><li>Disability Support Branch.</li><li>Equal Employment Opportunity Branch.<br> </li></ul> <div class="wp-block-fema-feature-mini feature_mini"><div class="feature_mini__image--processed"><article class="contextual-region media media--type-graphics media--view-mode-default"> <div data-contextual-id="media:media=5432:changed=1706318445&langcode=en" data-contextual-token="7sZv2twyUYwZtZVTZPpFJQsqzEe32jc56_Za8DTnJrM" data-drupal-ajax-container></div> <div class="field field--name-field-media-image-1 field--type-image field--label-visually_hidden"> <div class="field__label visually-hidden">Graphic</div> <div class="field__item"> <img src="/sites/default/files/2020-07/icon_genericfile.png" width="100" height="133" alt="A generic file document." loading="lazy"> </div> </div> </article> </div><div class="feature_mini_blocks"> <p>Download the <a href="/sites/default/files/documents/fema_ocr-organizational-chart_2024.pdf" data-type="URL">OCR organizational chart</a>. </p> </div></div> <p></p> <div class="fema-heading"><h3 class>Business Management Division</h3></div> <p><a href="https://www.fema.gov/business-management-division">The Business Management Division (BMD)</a>, within OCR, provides comprehensive, mission essential support that enables its leaders to advance OCR’s goals for internal and external civil rights. BMD has two branches:</p> <ul><li>Program Operations Branch.</li><li>Resource Management Branch.</li></ul> </div> <div class="wp-block-column"> <div class="fema-heading"><h3 class><a href="/about/offices/civil-rights/external">External Civil Rights Division</a></h3></div> <p>The <a href="https://www.fema.gov/about/offices/civil-rights/external">External Civil Rights Division</a> (ECRD) ensures compliance with federal civil rights laws in FEMA programs and activities, including those conducted by FEMA program offices and directorates, as well as those provided by recipients of FEMA funding. In addition, ECRD provides training, technical assistance, and public education materials to FEMA offices, recipients, and members of the public. ECRD has four branches:</p> <ul><li>Community Accessibility Branch.</li><li>Community Engagement Branch.</li><li>Complaints Processing Branch.</li><li>Compliance Management Branch.</li></ul> <p></p> <h3>Readiness and Disaster Support Division</h3> <p>Often deployed to major disasters and emergencies, the members of the Readiness and Disaster Support Division (RDSD), within OCR, collaborate with other OCR divisions and FEMA regions, directorates, and program offices to ensure equal access to FEMA-conducted and assisted programs, activities, and services. RDSD has three branches:</p> <ul><li>Cadre Coordination Branch.</li><li>Regional Coordination Branch.</li><li>Sign Language Interpreter Branch.</li></ul> </div> </div> <div class="fema-callout fafbf7 arrow"><img src="/profiles/femad8_gov/themes/fema_uswds/images/arrow.svg" alt="alert - info"> <p>Learn more about how the Office of Civil Rights supports <a href="/about/civil-rights">your civil rights</a>. </p> </div> <div class="fema-heading"><h2 class>Accessibility</h2></div> <p>The Federal Emergency Management Agency (FEMA) is committed to providing accessible <strong>Information and Communication Technology (ICT)</strong> to individuals with disabilities, including FEMA employees and job applicants, disaster survivors, and members of the public, by meeting or exceeding the requirements of Section 508 of the Rehabilitation Act of 1973. If you have a specific request or concern regarding this webpage or FEMA.gov, email your inquiry to <a href="mailto:fema-accessibility@fema.dhs.gov">fema-accessibility@fema.dhs.gov</a>.</p> <div class="wp-block-columns"> <div class="wp-block-column is-vertically-aligned-center" style="flex-basis:33.33%"> <div class="wp-block-drupalmedia-drupal-media-entity aligncenter"><article class="media media--type-image media--view-mode-default"> <div class="field field--name-field-media-image field--type-image field--label-hidden field__item"> <img src="/sites/default/files/photos/fema_aaron-kubey-blog.jpg" width="1383" height="922" alt="Aaron Kubey stands in front of a glass door at FEMA head quarters, wearing a blue polo shirt. " loading="lazy"> </div> </article> </div> </div> <div class="wp-block-column" style="flex-basis:66.66%"> <ul><li><a href="https://www.fema.gov/about/offices/information-technology/508" data-type="URL" data-id="https://www.fema.gov/about/offices/information-technology/508">Section 508 of the Rehabilitation Action of 1973 Overview</a></li><li><a href="https://www.access-board.gov/aba/#about-the-aba-accessibility-standards" data-type="URL" data-id="https://www.access-board.gov/aba/#about-the-aba-accessibility-standards">Architectural Barrier Act (ABA) Standards (2015)</a></li></ul> </div> </div> <h3>Section 504 Overview</h3> <p>FEMA is committed to ensuring that everyone can access our programs, activities, and facilities, regardless of disability, in accordance with Section 504 of the Rehabilitation Act of 1973 and Section 504's relevant implementing regulations, 45 C.F.R. Part 85 (Part 85). Section 504 prohibits Federal agencies and programs that receive Federal funding from discriminating against qualified individuals with disabilities. Part 85 specifies the actions we must take to make sure we do not discriminate against individuals with disabilities.</p> <a class="fema-link" href="/sites/default/files/2020-06/fema_section-504-implementation-plan.pdf"><p>Review FEMA's Section 504 Disability Plan</p><img src="/profiles/femad8_gov/modules/custom/fema_gutenberg/modules/fema_link/images/icon_pdf.png" alt="PDF Link Icon"></a> <div class="fema-callout fafbf7 arrow"><img src="/profiles/femad8_gov/themes/fema_uswds/images/arrow.svg" alt="alert - info"> <p>Report FEMA.gov accessibility issues to the <a href="mailto:FEMAWebTeam@fema.dhs.gov" data-type="mailto" data-id="mailto:FEMAWebTeam@fema.dhs.gov"><strong>FEMA Web Team</strong></a>. Please include the website address or URL and the problem encountered.</p> </div> <div class="fema-heading"><h2 class>Contact Us</h2></div> <div class="wp-block-columns"> <div class="wp-block-column"> <p>Mail:</p> <p>Office of Civil Rights<br>500 C Street, SW<br>4th Floor – 4SW-0915<br>Washington, D.C. 20472-3535</p> </div> <div class="wp-block-column"> <p>Phone: 833-285-7448</p> <ul><li>Press 1 for English</li><li>Press 2 for Spanish</li></ul> <p>Email: <a href="mailto:FEMA-OCR@fema.dhs.gov">FEMA-OCR@fema.dhs.gov</a></p> </div> </div> <div class="fema-heading"><h3 class>General FEMA Questions</h3></div> <p><strong>Call the FEMA main line at 202-646-2500</strong><br>Monday through Friday <br>9 a.m. to 5 p.m. ET </p> </div> </div> </article> </div> <div class="views-element-container block block-views block-views-blockupdated-date-view-block-block-1" id="block-views-block-updated-date-view-block-block-1"> <div><div class="view view-updated-date-view-block view-id-updated_date_view_block 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