Get access to IT services, your university account and order a university card

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href="https://su.se/play" >SU Play</a></li> <li><a href="/english/about-the-university/collaboration-and-societal-development/partnerships-and-collaborations/civis-a-european-university-collaboration-1.514745">CIVIS</a></li> <li><a href="/english/about-the-university/important-information/in-an-emergency">In case of emergency</a></li> </ul> </div> </div> </div> </div> </div> <div class="d-none d-md-flex"> <div class="collapse header-mega-menu-collapse__primary vh-100" id="primarySearchFormCollapse"> <div class="container"> <form class="form-inline form-main-search d-flex justify-content-between pt-10" id="header-main-search-form" name="header-main-search-form" action="/english/search" method="get" data-search="/english/search" role="search"> <div class="col pl-0 pr-3"> <label for="header-main-search-text" class="sr-only">Search site</label> <input class="form-control form-control-main-search" type="search" id="header-main-search-text" name="q" autocomplete="off" aria-haspopup="true" placeholder="Search..." aria-labelledby="header-main-search-form"> </div> <button id="header-main-search-button" type="submit" class="button-remove-style cursor-pointer mb-1" aria-label="Do search"> <span class="toggler-icon__primary far fa-search"></span> </button> </form> </div> </div> </div> </nav> </div> </header> <header class="print-only" id="print-only-header"> <img alt="Stockholm university" src="/webb2021/img/su_logo_print_horizontal_english.svg"> </header> <main class="container-fluid pl-pr-sm-down-0" id="main-content"> <div class="container pt-5 pb-5"> <div class="row pb-5 no-gutters"> <article class="main-article webb2021-article main-column-left js-anchor-links-headers-container col-12 col-lg-8 main-column-padding-right"> <h1>Get access to IT services, your university account and order a university card</h1> <nav aria-label="Breadcrumbs"> <ul class="breadcrumb d-none d-sm-flex not-list-styled mb-3 mb-lg-5"> <li class="breadcrumb-item"> <a href="/english/">Stockholm University</a> </li> <li class="breadcrumb-item"> <a href="/english/education">Education</a> </li> <li class="breadcrumb-item"> <a href="/english/education/a-smooth-start">A smooth start</a> </li> </ul> <ul class="breadcrumb d-flex d-sm-none not-list-styled mb-3 mb-lg-5"> <li class="breadcrumb-item with-chevron"> <a href="/english/education/a-smooth-start">A smooth start</a> </li> </ul> </nav> <p class="lead-light">Before your studies begin you need to get a university account and order a university card. </p> <span class="su-anchor" id="activationofuniversityaccount"> </span><h2>Activation of university account</h2><p>Your university account gives you access to IT services such as wireless network. Once you have activated your account you will be able to order your university card and get access to the library resources, printing and scanning. Activation of university accounts opens no earlier than January 7 for spring semester 2025.</p> <p>Once your account has been activated you will be assigned an email address. To ensure that you do not miss any important information from the university or your department, you are advised to use that specific email address via Office 365 for students. Alternatively, you can register an active forwarding address, that will then be linked to your university account. </p> <hr aria-hidden="true"><span class="su-anchor" id="forinternationalstudents"> </span><h2>For international students</h2><p>To activate your university account you need to visit <a href="https://su.se/english/infocenter">Infocenter in Studenthuset</a><a href="https://www.su.se/english/education/student-life/studenthuset-and-infocenter">,</a> where you will receive a one-time code. By international students we mean exchange students, Erasmus students, master's students etc. Please bring a photo ID or passport!</p> <p>If you are a distance student and cannot visit Infocenter, please follow the instructions in Serviceportalen:</p> <p><a class="ck-arrow-link" href="/english/education/it-for-students/it-support/frequently-asked-questions-1.699258" >Activate your university account as a distance student</a></p> <hr aria-hidden="true"><span class="su-anchor" id="forstudentswithaswedishpersonalidentitynumber"> </span><h2>For students with a Swedish personal identity number</h2><p>If you have a Swedish personal identity number, a "personnummer", and have used universityadmissions.se or antagning.se when applying to courses in Sweden, you can activate your account online. As of autumn semester 2024 you can also use BankID to activate your university account. If you use BankID your university account will automatically receive the higher assurance level SWAMID AL2.</p> <p><a class="ck-internal-link-button" href="https://aktivera.su.se/dashboard/selectIdProvider">Activate your account here</a></p> <p>If you need help, please use <a href="https://serviceportalen.su.se/" target="_blank">Serviceportalen</a> to contact the IT support.</p> <hr aria-hidden="true"><span class="su-anchor" id="whatisatnumberandapersonnummer"> </span><h2>What is a T number and a ”personnummer”?</h2><p>All international students are provided with a registration number from their study department. This is called a T number and is a fictive number for use within Stockholm University’s database where your courses and credits are registered. Each Swedish citizen has a personal identity number, a ”personnummer”, used in these situations. You cannot use the T number outside of the University. </p> <hr aria-hidden="true"><span class="su-anchor" id="orderyouruniversitycard"> </span><h2>Order your university card</h2><p>As stated above, please note that your university account has to be activated before you can <a href="https://serviceportalen.su.se/" target="_blank">order your university card</a>. </p> <div class="ck-collapsible-section no-gutters collapsible-item"> <div class="row collapsible-list-header clickableArea"> <div class="col-10"> <span class="su-anchor" id="anchor-contact"> </span> <h2>Contact</h2> </div> <div class="col-2 d-flex justify-content-end"> <button type="button" class="collapsed su-js-toggle-btn no-borders button-remove-style link-styled float-right align-self-center p-0" data-toggle="collapse" aria-pressed="false" aria-expanded="false" aria-label="Show more" aria-controls="contact"> <span class="not-pressed"></span> <span class="pressed"></span> </button> </div> </div> <div id="contact" class="su-js-has-toggle-btn track-collapse-state collapse"> <p><strong>Student Services<br /> Email: </strong><a href="mailto:info@su.se">info@su.se</a></p> <p>For IT support, please use <a class="ck-external-link" href="https://serviceportalen.su.se/" target="_blank">Serviceportalen</a> to contact IT-support.</p> </div> </div>  <div class="webb2021-article-info"> <p>Last updated: November 21, 2024</p> <p>Source: Student Services and IT Services</p> </div>  </article> <aside class="main-article-aside col-12 col-lg-4 d-none d-lg-block no-print"> <div class="sticky-section"> <div class="js-designated-image-wrapper mb-4"> <img src='/polopoly_fs/1.778275.1731328774!/image/image.jpg_gen/derivatives/widescreen_690/image.jpg' alt='Two students outside Aula Magna on a winter's day.' title='Photo: Vilhelm Stokstad/Kontinent' class='w-100' /> </div> <div class="anchor-links-card-wrapper mt-4 mb-4 d-none"> <span class="fal fa-file-alt border-box-icon grey-icon mr-1" aria-hidden="true"></span> 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