The Nucleus: Student Hub | Current Students

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href="https://www.arc.unsw.edu.au/" data-click_category="globalheader-sub-section" data-click_id="item-1591835764704-bc1a4a35" data-click_title="UNSW Current Students Header" data-click_name="Arc - UNSW Student Life" target="_blank"> <span class="nav-title">Arc - UNSW Student Life</span> <div class="icon external-link-icon" role="img"> <i class="fa fa-external-link-alt" aria-label="opens in a new tab / window"></i> </div> </a> </li> <li class="nav-item"> <a href="https://www.student.unsw.edu.au/learningabroad" data-click_category="globalheader-sub-section" data-click_id="item-1591835764704-0296980f" data-click_title="UNSW Current Students Header" data-click_name="International opportunities & exchange" target="_blank"> <span class="nav-title">International opportunities & exchange</span> <div class="icon external-link-icon" role="img"> <i class="fa fa-external-link-alt" aria-label="opens in a new tab / window"></i> </div> </a> </li> <li class="nav-item"> <a href="/sport" data-click_category="globalheader-sub-section" data-click_id="item-1591835764704-62959459" data-click_title="UNSW Current Students Header" data-click_name="Sport" target="_self"> <span class="nav-title">Sport</span> </a> </li> <li class="nav-item"> <a href="https://www.making.unsw.edu.au/" data-click_category="globalheader-sub-section" data-click_id="item-1591835764704-cef32c99" data-click_title="UNSW Current Students Header" data-click_name="Makerspaces & workshops" target="_blank"> <span class="nav-title">Makerspaces & workshops</span> <div class="icon external-link-icon" role="img"> <i class="fa fa-external-link-alt" aria-label="opens in a new tab / window"></i> </div> </a> </li> <li class="nav-item"> <a href="https://www.arc.unsw.edu.au/voice" data-click_category="globalheader-sub-section" data-click_id="item-1591835764704-0de3f21b" data-click_title="UNSW Current Students Header" data-click_name="Student representative councils" target="_blank"> <span class="nav-title">Student representative councils</span> <div class="icon external-link-icon" role="img"> <i class="fa fa-external-link-alt" aria-label="opens in a new tab / window"></i> </div> </a> </li> </ul> </div> <div class="nav-item nav-group"> <div class="nav__children_buttons"> <div class="nav-item-button"> <a href="/student/contact-us" target="_self" data-click_category="globalheader-cta-sub-section" data-click_id="cta-sub-section-29d7267a" data-click_title="UNSW Current Students Header" data-click_name="Contact us" class="uds-brand-button primary fill large"> <div class="inner"> <div class="icon"> <i class="fa fa-chevron-right" aria-hidden="true"></i> </div> <div class="text"> Contact us </div> </div> </a> </div> <div class="nav-item-button"> <a href="https://www.student.unsw.edu.au/login" target="_self" data-click_category="globalheader-cta-sub-section" data-click_id="cta-sub-section-033e9b1a" data-click_title="UNSW Current Students Header" data-click_name="Logins" class="uds-brand-button dark fill large"> <div class="inner"> <div class="icon"> <i class="fa fa-chevron-right" aria-hidden="true"></i> </div> <div class="text"> Logins </div> </div> </a> </div> </div> </div> </div> </li> <li class="nav-item nav-group" aria-expanded="false"> <a href="https://research.unsw.edu.au/" data-click_category="globalheader-section" data-click_id="item-1591835315383-dafeb4c3" data-click_title="UNSW Current Students Header" data-click_name="Research" target="_self"> <span class="nav-title">Research</span> </a> <button class="nav__dropdown-button" aria-haspopup="true" type="button" aria-expanded="false" aria-label="Toggle Research menu"> <i class="fa fa-chevron-down" aria-hidden="true"></i> </button> <div class="nav__children"> <div class="nav-item nav-group"> <a href="https://www.knowledgeexchange.unsw.edu.au/innovate-with-us" data-click_category="globalheader-sub-section" data-click_id="item-1591836289758-85d305e4" data-click_title="UNSW Current Students Header" data-click_name="Partnerships" target="_self"> <h2 class="nav-title"> <span>Partnerships</span> </h2> </a> <ul class="nav__children"> <li class="nav-item"> <a href="https://www.knowledgeexchange.unsw.edu.au/innovate-with-us" data-click_category="globalheader-sub-section" data-click_id="item-1591836289758-15826c21" data-click_title="UNSW Current Students Header" data-click_name="Partner with us" target="_blank"> <span class="nav-title">Partner with us</span> <div class="icon external-link-icon" role="img"> <i class="fa fa-external-link-alt" aria-label="opens in a new tab / window"></i> </div> </a> </li> <li class="nav-item"> <a href="https://www.innovationcommunity.unsw.edu.au/small-business" data-click_category="globalheader-sub-section" data-click_id="item-1591836289758-85f778f4" data-click_title="UNSW Current Students Header" data-click_name="Small businesses" target="_blank"> <span class="nav-title">Small businesses</span> <div class="icon external-link-icon" role="img"> <i class="fa fa-external-link-alt" aria-label="opens in a new tab / window"></i> </div> </a> </li> <li class="nav-item"> <a href="/alliances" data-click_category="globalheader-sub-section" data-click_id="item-1591836289758-1bbca4ac" data-click_title="UNSW Current Students Header" data-click_name="Alliances and networks" target="_self"> <span class="nav-title">Alliances and networks</span> </a> </li> <li class="nav-item"> <a href="https://www.precincts.unsw.edu.au/" data-click_category="globalheader-sub-section" data-click_id="item-1591836289758-2eb3141c" data-click_title="UNSW Current Students Header" data-click_name="Precincts" target="_blank"> <span class="nav-title">Precincts</span> <div class="icon external-link-icon" role="img"> <i class="fa fa-external-link-alt" aria-label="opens in a new tab / window"></i> </div> </a> </li> </ul> </div> <div class="nav-item nav-group"> <a href="/research/hdr" data-click_category="globalheader-sub-section" data-click_id="item-1591845646828-c-2f2e56a3" data-click_title="UNSW Current Students Header" data-click_name="Higher degree research" target="_self"> <h2 class="nav-title"> <span>Higher degree research</span> </h2> </a> <ul class="nav__children"> <li class="nav-item"> <a href="/research/hdr/find-a-supervisor" data-click_category="globalheader-sub-section" data-click_id="item-1591845646828-c-343df03a" data-click_title="UNSW Current Students Header" data-click_name="Find a Supervisor or Project" target="_self"> <span class="nav-title">Find a Supervisor or Project</span> </a> </li> <li class="nav-item"> <a href="/research/hdr/scholarships" data-click_category="globalheader-sub-section" data-click_id="item-1591845646828-c-e4db184b" data-click_title="UNSW Current Students Header" data-click_name="Scholarships" target="_self"> <span class="nav-title">Scholarships</span> </a> </li> <li class="nav-item"> <a href="/research/hdr/application" data-click_category="globalheader-sub-section" data-click_id="item-1591845646828-c-b129173f" data-click_title="UNSW Current Students Header" data-click_name="Application process" target="_self"> <span class="nav-title">Application process</span> </a> </li> <li class="nav-item"> <a href="/research/hdr/fees-and-costs" data-click_category="globalheader-sub-section" data-click_id="item-1591845646828-c-43d73684" data-click_title="UNSW Current Students Header" data-click_name="Fees and costs" target="_blank"> <span class="nav-title">Fees and costs</span> <div class="icon external-link-icon" role="img"> <i class="fa fa-external-link-alt" aria-label="opens in a new tab / window"></i> </div> </a> </li> <li class="nav-item"> <a href="/research/hdr/industry-engagement" data-click_category="globalheader-sub-section" data-click_id="item-1591845646828-c-35ca1707" data-click_title="UNSW Current Students Header" data-click_name="Industry engagement" target="_self"> <span class="nav-title">Industry engagement</span> </a> </li> <li class="nav-item"> <a href="/research/hdr/international-engagement-opportunities" 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We are your first point of contact and will direct you to the right place for support</p> <div class="hero-cta"> <div class="unsw-brand-button-container left" data-component_type="button" data-component_id="cta-button-1273961935" data-component_title="Contact us"> <a href="#options" target="_self" data-click_category="button" data-click_id="cta-button-428e1dcb" data-click_title="Contact us" data-click_name="Contact us" data-internal_link_offset="-100" class="uds-brand-button light fill border large"> <div class="inner"> <div class="text"> Contact us </div> <div class="icon" role="img"> <i class="fa fa-arrow-right" aria-label="Arrow"></i> </div> </div> </a> </div> </div> </div> <div class="hero-standard-feed-embed hero-standard-feed-embed--desktop"> <div><div class="cmp-filtered-cards" data-component_type="filtered-cards" data-component_id="Filtered Cards-1671839940" data-component_title="Contact us" data-show-more-clicks="0"> <div class="cmp-filtered-cards__filter-wrapper"> <div 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1280w,/content/dam/images/cs-comms/student-photos/2023-student-photoshoot/2023-12-current-students-photoshoot/2023-12-current-students-photoshoot-0528.cropimg.width=1170.crop=basic.jpg 1170w,/content/dam/images/cs-comms/student-photos/2023-student-photoshoot/2023-12-current-students-photoshoot/2023-12-current-students-photoshoot-0528.cropimg.width=700.crop=basic.jpg 700w,/content/dam/images/cs-comms/student-photos/2023-student-photoshoot/2023-12-current-students-photoshoot/2023-12-current-students-photoshoot-0528.cropimg.width=335.crop=basic.jpg 335w"/> <img src="/content/dam/images/cs-comms/student-photos/2023-student-photoshoot/2023-12-current-students-photoshoot/2023-12-current-students-photoshoot-0528.cropimg.width=700.crop=basic.jpg" alt="A student getting their ID card issued in The Nucleus: Student Hub" loading="lazy" data-aem-asset-id="5b6d21f3-8e70-47d5-8752-be292985ecbf" data-trackable="true" title="Students in The Nucleus: Student Hub"/> </picture> </div> </div> <div class="hero-backdrop"></div> </div> </div> </div> </span>  </div> <div class="column-layout uds-component padded-left padded-right padded-left__small--0 padded-right__small--0 aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="column-layout" data-component_id="column_layout-877954076" data-component_title="Contact us"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12"> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="spacer section"> <span data-component_type="spacer" data-component_id="spacer-2012090794" data-component_title="Contact us"> <div class="cmp-spacer__xsmall"></div> </span> </div> <div class="experience-fragment experiencefragment section"><span data-component_type="experience-fragment" data-component_id="experience_fragment_-51824345" data-component_title="Contact us"> </span> </div> <div class="spacer section"> <span data-component_type="spacer" data-component_id="spacer-1569406755" data-component_title="Contact us"> <div class="cmp-spacer__small"></div> </span> </div> <div class="column-layout uds-component section"> <span data-component_type="column-layout" data-component_id="column_layout-1808526169" data-component_title="Contact us"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12"> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="text uds-component section"> <span data-component_type="text" data-component_id="text_copy_copy_copy_-1643948408" data-component_title="Contact us"> <div class="cmp-text"> <h3>Whether it's an enrolment issue or getting a student ID card, we aim to solve your problems in one place.</h3> </div> </span> </div> <div class="text uds-component section"> <span data-component_type="text" data-component_id="text-1019460477" data-component_title="Contact us"> <div class="cmp-text"> <p>The Nucleus: Student Hub is here to be your first go-to point for anything that you need throughout your student journey. We specialise in handling student administration, covering enrolment, graduations, official documentation requests and much more. If you're not sure where to go for your enquiry, get in touch and we'll direct you to the right place!</p> </div> </span> </div> <div class="spacer section"> <span data-component_type="spacer" data-component_id="spacer_37490840_copy-1202060292" data-component_title="Contact us"> <div class="cmp-spacer__small"></div> </span> </div> </div> </div> </span></div> <div class="spacer section"> <span data-component_type="spacer" data-component_id="spacer_37490840_copy-172555935" data-component_title="Contact us"> <div class="cmp-spacer__small"></div> </span> </div> <div class="column-layout uds-component shape-bg-colour--primary-codegrey shape-bg-window section"> <span data-component_type="column-layout" data-component_id="column_layout-1358994471" data-component_title="Contact us"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12"> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="spacer section"> <span data-component_type="spacer" data-component_id="spacer-961368644" data-component_title="Contact us"> <div class="cmp-spacer__small"></div> </span> </div> <div class="heading-component uds-component section"><span data-component_type="heading" data-component_id="heading_copy-2015209570" data-component_title="FAQs"> <h2 id="heading_copy-2015209570" class="left"> FAQs </h2> </span> </div> <div class="experience-fragment experiencefragment section"><span data-component_type="experience-fragment" data-component_id="experience_fragment-827095149" data-component_title="Contact us"> <div class="xfpage page basicpage"> <div class="xf-content-height"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="experience-fragment experiencefragment aem-GridColumn aem-GridColumn--default--12"><span data-component_type="experience-fragment" data-component_id="experience_fragment-944629886" data-component_title="Main FAQs"> <span data-component_type="experience-fragment" data-component_id="student-news-1296859381" data-component_title="Experience Fragment"> </span> </span> </div> <div class="column-layout uds-component aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="column-layout" data-component_id="column_layout_copy-584759750" data-component_title="Main FAQs"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12"> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="text uds-component section"> <span data-component_type="text" data-component_id="text-1789630192" data-component_title="Main FAQs"> <div class="cmp-text"> <p><span class="lead-small"><a id="trendingfaqs"></a>Find answers to the questions we get asked the most about studying at UNSW.</span></p> </div> </span> </div> <div class="accordion uds-component section"> <span data-component_type="accordion" data-component_id="accordion-258609661" data-component_title="Main FAQs"> <section class="accordion"> <ul> <li class="accordion-list-item"> <button class="accordion-item single-only" aria-expanded="false" aria-controls="703ee323-6df9-48cd-b4f9-5ad76614cf11" data-click_category="accordion" data-click_id="accordion-ed73abc9" data-click_title="Main FAQs" data-click_name="How can I enrol in courses at UNSW?"> <div class="accordion-item-heading"> How can I enrol in courses at UNSW? </div> <span class="accordion-item-button"></span> </button> <div id="703ee323-6df9-48cd-b4f9-5ad76614cf11" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text uds-component aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="text" data-component_id="text_copy_copy_copy-1900395459" data-component_title="Main FAQs"> <div class="cmp-text"> <p>Enrolment is a two-step process at UNSW: course enrolment and class registration, all done through myUNSW. Each term, you will be assigned a class registration appointment to finalise your timetable for the upcoming teaching period. </p> <p>To choose which courses to enrol and register in, browse through your <a href="https://www.handbook.unsw.edu.au/" target="_blank" data-click_category="TextComponentRichText" data-click_id="text_Program Handbook" data-click_title="RichText" data-click_name="Program Handbook">Program Handbook</a> to view your options. </p> </div> </span> </div> <div class="unsw-brand-button uds-component aem-GridColumn aem-GridColumn--default--12"> <div class="unsw-brand-button-container left" data-component_type="button" data-component_id="button_copy-439935848" data-component_title="Main FAQs"> <a href="/student/managing-your-studies/essentials/enrolment" target="_self" data-click_category="button" data-click_id="button-copy-45ec2beb" data-click_title="Main FAQs" data-click_name="Learn more" data-internal_link_offset="-100" class="uds-brand-button dark fill border medium"> <div class="inner"> <div class="text"> Learn more </div> <div class="icon" role="img"> <i class="fa fa-chevron-right"></i> </div> </div> </a> <a href="https://my.unsw.edu.au/active/studentClassEnrol/reset.xml" target="_blank" rel="noopener" data-click_category="button" data-click_id="button-copy-af684b55" data-click_title="Main FAQs" data-click_name="Enrol through myUNSW" data-internal_link_offset="-100" class="uds-brand-button light fill border medium"> <div class="inner"> <div class="text"> Enrol through myUNSW </div> <div class="icon" role="img"> <i class="fa fa-chevron-right" aria-label=", opens in a new tab / window"></i> </div> </div> </a> </div> </div> </div> </div> </li> <li class="accordion-list-item"> <button class="accordion-item single-only" aria-expanded="false" aria-controls="c2032f59-cd95-4250-8829-6e52228aaac6" data-click_category="accordion" data-click_id="accordion-633534cb" data-click_title="Main FAQs" data-click_name="I have applied for HECS-HELP. Why am I still receiving emails for my fee statement?"> <div class="accordion-item-heading"> I have applied for HECS-HELP. Why am I still receiving emails for my fee statement? </div> <span class="accordion-item-button"></span> </button> <div id="c2032f59-cd95-4250-8829-6e52228aaac6" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text uds-component aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="text" data-component_id="text_copy_copy_copy-1689044546" data-component_title="Main FAQs"> <div class="cmp-text"> <p>Tuition for your studies will be shown as payable on your Fee Statement until the <a href="https://www.student.unsw.edu.au/census" target="_blank" data-click_category="TextComponentRichText" data-click_id="text_census date" data-click_title="RichText" data-click_name="census date">census date</a> for the enrolment. It allows you to make a student contribution to your fees upfront if you would like to reduce the amount that gets deferred to your HECS-HELP.</p> <p>If you have enough balance to defer to HECS-HELP and don't want to pay your student contributions upfront, your fees will be automatically deferred <strong>after the census date</strong> of the enrolment and no further action is required from you. Payments made after the census date will not be applied to your student contribution charges for the current enrolment.</p> </div> </span> </div> <div class="unsw-brand-button uds-component aem-GridColumn aem-GridColumn--default--12"> <div class="unsw-brand-button-container left" data-component_type="button" data-component_id="button_copy-733338855" data-component_title="Main FAQs"> <a href="/student/support/financial-support/commonwealth-assistance/hecs" target="_self" data-click_category="button" data-click_id="button-copy-5b5457db" data-click_title="Main FAQs" data-click_name="Learn more" data-internal_link_offset="-100" class="uds-brand-button dark fill border medium"> <div class="inner"> <div class="text"> Learn more </div> <div class="icon" role="img"> <i class="fa fa-chevron-right"></i> </div> </div> </a> <a href="https://my.unsw.edu.au/active/studentFees/reset.xml" target="_blank" rel="noopener" data-click_category="button" data-click_id="button-copy-89c79d2a" data-click_title="Main FAQs" data-click_name="View fee statement" data-internal_link_offset="-100" class="uds-brand-button light fill border medium"> <div class="inner"> <div class="text"> View fee statement </div> <div class="icon" role="img"> <i class="fa fa-chevron-right" aria-label=", opens in a new tab / window"></i> </div> </div> </a> </div> </div> </div> </div> </li> <li class="accordion-list-item"> <button class="accordion-item single-only" aria-expanded="false" aria-controls="dc984c14-559b-467c-ad2e-9e79911283a1" data-click_category="accordion" data-click_id="accordion-6cf616b4" data-click_title="Main FAQs" data-click_name="Why can't I see my enrolled courses on Moodle for the upcoming term?"> <div class="accordion-item-heading"> Why can't I see my enrolled courses on Moodle for the upcoming term? </div> <span class="accordion-item-button"></span> </button> <div id="dc984c14-559b-467c-ad2e-9e79911283a1" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text uds-component aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="text" data-component_id="text_copy_copy-209742445" data-component_title="Main FAQs"> <div class="cmp-text"> <p>The release of course content on Moodle is managed by each course convenor. Typically, the Moodle content is made available a week before the commencement of the term. However, it is also common for some course content to be available on Moodle only from the first day of the term. </p> <p>If you have recently updated your enrolment, please allow 48 hours for the course to appear on your Moodle. If you still do not have access to these courses and have confirmed that you are correctly registered in the course on myUNSW, contact your course convenors via email to request access. </p> <p>View the <a href="https://timetable.unsw.edu.au/2024/subjectSearch.html" target="_blank" data-click_category="TextComponentRichText" data-click_id="text_Timetable website" data-click_title="RichText" data-click_name="Timetable website">Timetable website</a> for each course to find information on your course convenors. </p> </div> </span> </div> <div class="unsw-brand-button uds-component aem-GridColumn aem-GridColumn--default--12"> <div class="unsw-brand-button-container left" data-component_type="button" data-component_id="button_copy-1026741862" data-component_title="Main FAQs"> <a href="https://moodle.telt.unsw.edu.au/login/index.php" target="_blank" rel="noopener" data-click_category="button" data-click_id="button-copy-609fbd05" data-click_title="Main FAQs" data-click_name="Go to Moodle" data-internal_link_offset="-100" class="uds-brand-button dark fill border medium"> <div class="inner"> <div class="text"> Go to Moodle </div> <div class="icon" role="img"> <i class="fa fa-chevron-right" aria-label=", opens in a new tab / window"></i> </div> </div> </a> </div> </div> </div> </div> </li> <li class="accordion-list-item"> <button class="accordion-item single-only" aria-expanded="false" aria-controls="16eb13f7-7cf0-43ff-a4e3-ccb4ffa7e08f" data-click_category="accordion" data-click_id="accordion-248e575f" data-click_title="Main FAQs" data-click_name="I have a pending grade (LE, WC, WJ, WD). When will my Academic Standing be recalculated?"> <div class="accordion-item-heading"> I have a pending grade (LE, WC, WJ, WD). When will my Academic Standing be recalculated? </div> <span class="accordion-item-button"></span> </button> <div id="16eb13f7-7cf0-43ff-a4e3-ccb4ffa7e08f" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text uds-component aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="text" data-component_id="text_copy_copy-720276622" data-component_title="Main FAQs"> <div class="cmp-text"> <p>If you have pending grades such as LE, WC, WJ or WD, you may have a provisional academic standing. Academic standing will be recalculated on a weekly basis until your withheld results are resolved. However, if your academic standing has still not been recalculated a week after your grades have been updated, contact <a href="/student/contact-us" data-click_category="TextComponentRichText" data-click_id="text_The Nucleus: Student Hub" data-click_title="RichText" data-click_name="The Nucleus: Student Hub">The Nucleus: Student Hub</a> for support. </p> </div> </span> </div> <div class="unsw-brand-button uds-component aem-GridColumn aem-GridColumn--default--12"> <div class="unsw-brand-button-container left" data-component_type="button" data-component_id="button_copy-1320144869" data-component_title="Main FAQs"> <a href="https://www.student.unsw.edu.au/grade" target="_blank" rel="noopener" data-click_category="button" data-click_id="button-copy-1155b904" data-click_title="Main FAQs" data-click_name="Learn more" data-internal_link_offset="-100" class="uds-brand-button dark fill border medium"> <div class="inner"> <div class="text"> Learn more </div> <div class="icon" role="img"> <i class="fa fa-chevron-right" aria-label=", opens in a new tab / window"></i> </div> </div> </a> </div> </div> </div> </div> </li> <li class="accordion-list-item"> <button class="accordion-item single-only" aria-expanded="false" aria-controls="f9ad4a5f-c865-435e-a60b-419efa611766" data-click_category="accordion" data-click_id="accordion-e9936763" data-click_title="Main FAQs" data-click_name="I cannot attend my exam or submit my assignment by the due date. What should I do?"> <div class="accordion-item-heading"> I cannot attend my exam or submit my assignment by the due date. What should I do? </div> <span class="accordion-item-button"></span> </button> <div id="f9ad4a5f-c865-435e-a60b-419efa611766" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text uds-component aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="text" data-component_id="text_copy-727445569" data-component_title="Main FAQs"> <div class="cmp-text"> <p>If you are unable to to sit your exam or submit your assessment by the due date because of circumstances beyond your control, you may be eligible to apply for Special Consideration or Short Extension. </p> <p>Short Extension is a new process that allows you to apply for an extended deadline on your <strong>assessment</strong> without the need for supporting documentation, providing immediate approval during brief, life-disrupting events. </p> <p>If you are unable to attend your exam, require more time to complete your assessment, or your course does not offer Short Extension, you may check your eligibility for Special Consideration instead. </p> </div> </span> </div> <div class="unsw-brand-button uds-component aem-GridColumn aem-GridColumn--default--12"> <div class="unsw-brand-button-container left" data-component_type="button" data-component_id="button_copy-1613547876" data-component_title="Main FAQs"> <a href="https://www.student.unsw.edu.au/special-consideration" target="_blank" rel="noopener" data-click_category="button" data-click_id="button-copy-e61b5156" data-click_title="Main FAQs" data-click_name="Learn more" data-internal_link_offset="-100" class="uds-brand-button dark fill border medium"> <div class="inner"> <div class="text"> Learn more </div> <div class="icon" role="img"> <i class="fa fa-chevron-right" aria-label=", opens in a new tab / window"></i> </div> </div> </a> </div> </div> </div> </div> </li> </ul> </section> </span> </div> <div class="unsw-brand-button uds-component section"> <div class="unsw-brand-button-container right" data-component_type="button" data-component_id="button-1347033077" data-component_title="Main FAQs"> <a href="https://www.student.unsw.edu.au/faq" target="_blank" rel="noopener" data-click_category="button" data-click_id="button-a8b4bdf4" data-click_title="Main FAQs" data-click_name="More FAQs" data-internal_link_offset="-100" class="uds-brand-button light fill border large"> <div class="inner"> <div class="text"> More FAQs </div> <div class="icon" role="img"> <i class="fa fa-arrow-right" aria-label=", opens in a new tab / window"></i> </div> </div> </a> </div> </div> <div class="spacer section"> <span data-component_type="spacer" data-component_id="spacer_copy-1663786339" data-component_title="Main FAQs"> <div class="cmp-spacer__medium"></div> </span> </div> </div> </div> </span></div> </div> </div></div> </span> </div> </div> </div> </span></div> <div class="spacer section"> <span data-component_type="spacer" data-component_id="spacer-525655083" data-component_title="Contact us"> <div class="cmp-spacer__xsmall"></div> </span> </div> <div class="spacer section"> <span data-component_type="spacer" data-component_id="spacer_copy_copy-1607537009" data-component_title="Contact us"> <div class="cmp-spacer__small"></div> </span> </div> <div class="text uds-component section"> <span data-component_type="text" data-component_id="text_copy-1099030104" data-component_title="Contact us"> <div class="cmp-text"> <h2 style="text-align: center;"><a id="options"></a>Find us on campus</h2> </div> </span> </div> <div class="column-layout uds-component column-layout--padded-all-medium section"> <span data-component_type="column-layout" data-component_id="column_layout-2110683580" data-component_title="Contact us"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12"> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--6 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="column-layout uds-component column-layout--padded-all-medium section"> <span data-component_type="column-layout" data-component_id="column_layout-1836389537" data-component_title="Contact us"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12"> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="open-hours uds-component section"> <div data-cmp-is="unsw-open-hours" data-config="{"title":"The Nucleus: Student Hub","openNow":"Open now","closed":"Closed","opensAtText":"Opens at 10am (AEST)","closesAtText":"Closes at 5pm (AEST)","opensAtWeekendText":"Opens on Monday at 10am (AEST)","openingHours":[{"day":"Monday","hours":"10am – 5pm"},{"day":"Tuesday","hours":"10am – 5pm"},{"day":"Wednesday","hours":"10am – 5pm"},{"day":"Thursday","hours":"10am – 5pm"},{"day":"Friday","hours":"10am – 5pm"},{"day":"Saturday","hours":"Closed"},{"day":"Sunday","hours":"Closed"}],"openingHrs":"10","closingHrs":"17","weekendDays":"Sat,Sun"}"> <div id="open-hours"> <div class="cmp-src-main-webpack-components-OpenHours-OpenHours-module__container"> <h3 class="cmp-src-main-webpack-components-OpenHours-OpenHours-module__container__title">The Nucleus: Student Hub</h3> <table class="cmp-src-main-webpack-components-OpenHours-OpenHours-module__container__schedule"> <tr class="cmp-src-main-webpack-components-OpenHours-OpenHours-module__container__schedule__item"> <td class="cmp-src-main-webpack-components-OpenHours-OpenHours-module__container__schedule__item__day">Monday</td> <td class="cmp-src-main-webpack-components-OpenHours-OpenHours-module__container__schedule__item__time"></td> </tr> <tr class="cmp-src-main-webpack-components-OpenHours-OpenHours-module__container__schedule__item"> <td class="cmp-src-main-webpack-components-OpenHours-OpenHours-module__container__schedule__item__day">Tuesday</td> <td class="cmp-src-main-webpack-components-OpenHours-OpenHours-module__container__schedule__item__time"></td> </tr> <tr class="cmp-src-main-webpack-components-OpenHours-OpenHours-module__container__schedule__item"> <td class="cmp-src-main-webpack-components-OpenHours-OpenHours-module__container__schedule__item__day">Wednesday</td> <td class="cmp-src-main-webpack-components-OpenHours-OpenHours-module__container__schedule__item__time"></td> </tr> <tr class="cmp-src-main-webpack-components-OpenHours-OpenHours-module__container__schedule__item"> <td class="cmp-src-main-webpack-components-OpenHours-OpenHours-module__container__schedule__item__day">Thursday</td> <td class="cmp-src-main-webpack-components-OpenHours-OpenHours-module__container__schedule__item__time"></td> </tr> <tr class="cmp-src-main-webpack-components-OpenHours-OpenHours-module__container__schedule__item"> <td class="cmp-src-main-webpack-components-OpenHours-OpenHours-module__container__schedule__item__day">Friday</td> <td class="cmp-src-main-webpack-components-OpenHours-OpenHours-module__container__schedule__item__time"></td> </tr> <tr class="cmp-src-main-webpack-components-OpenHours-OpenHours-module__container__schedule__item"> <td class="cmp-src-main-webpack-components-OpenHours-OpenHours-module__container__schedule__item__day">Saturday</td> <td class="cmp-src-main-webpack-components-OpenHours-OpenHours-module__container__schedule__item__time"></td> </tr> <tr class="cmp-src-main-webpack-components-OpenHours-OpenHours-module__container__schedule__item"> <td class="cmp-src-main-webpack-components-OpenHours-OpenHours-module__container__schedule__item__day">Sunday</td> <td class="cmp-src-main-webpack-components-OpenHours-OpenHours-module__container__schedule__item__time"></td> </tr> </table> <p class="cmp-src-main-webpack-components-OpenHours-OpenHours-module__container__disclaimer"></p> <div class="cmp-src-main-webpack-components-OpenHours-OpenHours-module__container__line"></div> </div> </div> </div> </div> </div> </div> </span></div> </div> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--6 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="column-layout uds-component column-layout--padded-all-medium section"> <span data-component_type="column-layout" data-component_id="column_layout-839317184" data-component_title="Contact us"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12"> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="spacer section"> <span data-component_type="spacer" data-component_id="spacer-215397835" data-component_title="Contact us"> <div class="cmp-spacer__xsmall"></div> </span> </div> <div class="image uds-component section"><span data-component_type="image" data-component_id="image-953558544" data-component_title="Contact us"> <div> <div> <div class="tpl-image full-width "> <div data-cmp-is="image" data-cmp-src="/content/unsw-sites/au/en/student/contact-us/_jcr_content/root/responsivegrid-layout-fixed-width/responsivegrid-full-top/column_layout/par_1/column_layout/par_2_2_50/column_layout/par_1/image.coreimg.82{.width}.jpeg/1726534792857/2019-02-nucleus-student-hub-0020.jpeg" data-cmp-widths="335,700,1170,1280,1920" data-asset="/content/dam/images/unsw-wide/general/buildings-facilities/2019-02-nucleus-student-hub/2019-02-nucleus-student-hub-0020.jpg" data-title="Nucleus Student Hub" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="/content/unsw-sites/au/en/student/contact-us/_jcr_content/root/responsivegrid-layout-fixed-width/responsivegrid-full-top/column_layout/par_1/column_layout/par_2_2_50/column_layout/par_1/image.coreimg.jpeg/1726534792857/2019-02-nucleus-student-hub-0020.jpeg" class="cmp-image__image" itemprop="contentUrl" data-cmp-hook-image="image" alt="Interior of Nucleus Student Hub located on the UNSW Kensington campus" title="Nucleus Student Hub" data-aem-asset-id="c0cf5d39-65a2-4f76-913b-91bcf52eba03" data-trackable="true"/> <meta itemprop="caption" content="Nucleus Student Hub"/> </noscript> </div> </div> </div> </div> </span> </div> </div> </div> </span></div> </div> </div> </span></div> <div class="column-layout uds-component column-layout--padded-all-medium column-layout--border-curved column-layout--shadow shape-bg-colour--tertiary-purple section"> <span data-component_type="column-layout" data-component_id="column_layout-126612848" data-component_title="Contact us"> <div class="aem-Grid 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class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--6 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="text uds-component section"> <span data-component_type="text" data-component_id="text-705115080" data-component_title="Contact us"> <div class="cmp-text"> <h3>Kensington campus</h3> </div> </span> </div> <div class="text uds-component section"> <span data-component_type="text" data-component_id="text-643807694" data-component_title="Contact us"> <div class="cmp-text"> <p><strong>Address:<br /> </strong><span style="font-weight: normal;">Level 2, Main Library (F21)<br /> </span>UNSW Sydney<br /> Kensington NSW 2052</p> <p><span style="font-weight: normal;">We are located to the right of the main entrance of the Main Library. </span></p> </div> </span> </div> <div class="unsw-brand-button uds-component section"> <div class="unsw-brand-button-container left" data-component_type="button" 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"linkNewWindow": "", "linkIsExternal": "false" }'></div> </div> </div> </span> <script src="https://maps.googleapis.com/maps/api/js?key=AIzaSyCAHCrzr5Da4uX8WyKPG7Wa8rnz4swYCNA&callback=UdsMaps.init" async defer></script> </div> </div> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--6 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="text uds-component section"> <span data-component_type="text" data-component_id="text_copy_copy-1502856675" data-component_title="Contact us"> <div class="cmp-text"> <h3>Paddington campus</h3> </div> </span> </div> <div class="text uds-component section"> <span data-component_type="text" data-component_id="text-1432575587" data-component_title="Contact us"> <div class="cmp-text"> <p><strong>Address (walk-ins only and no ID Card printing):<br /> </strong><span style="font-weight: normal;">Ground floor, Paddington Library (Block D)<br /> UNSW Art & Design<br /> Paddington NSW 2021</span></p> <p><span style="font-weight: normal;">We are located next to the Paddington Campus Courtyard. </span>As an Arts, Design & Architecture student, you have access to 2 locations of The Nucleus: Student Hub to be able to seek support conveniently.</p> </div> </span> </div> <div class="unsw-brand-button uds-component section"> <div class="unsw-brand-button-container left" data-component_type="button" data-component_id="button-1814941352" data-component_title="Contact us"> <a href="https://link.mazemap.com/TNZUyLAh" target="_blank" rel="noopener" data-click_category="button" data-click_id="button-a3f49b3b" data-click_title="Contact us" data-click_name="Get directions" data-internal_link_offset="-100" class="uds-brand-button primary fill border medium"> <div class="inner"> <div class="text"> Get directions </div> <div class="icon" role="img"> <i class="fa fa-chevron-right" aria-label=", opens in a new tab / window"></i> </div> </div> </a> </div> </div> </div> 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