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li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full,#app .Header__navigation__buttons__mobile .Button--outline{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--full{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons a.Button{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding-left:1.7em;padding-right:1.7em;margin-right:0;margin-left:0}#app .Header__navigation__buttons a.Button--login{margin-left:0 !important}#app .Header__navigation ul.nav{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation ul.nav li{padding:0 1.25em}#app .Header__navigation ul.nav li ul{display:none}#app .Header__navigation ul.nav li ul a::before,#app .Header__navigation ul.nav li ul a::after{display:none !important}#app .Header__navigation ul.nav ul{-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:nowrap row;flex-flow:nowrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start;position:fixed;top:4.5625em;left:0;right:0;z-index:2;margin:auto;padding:2.8125em 0 1.5625em}.admin-bar #app .Header__navigation ul.nav ul{top:6.5em}#app .Header__navigation ul.nav ul.active{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}#app .Header__navigation ul.nav ul::after{content:"";background-color:#fff;background-color:var(--main-nav-submenu-background);position:absolute;top:0;width:100vw;height:100%;-webkit-box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);z-index:-1}#app .Header__navigation ul.nav ul ul{padding:.9375em 0 0;width:calc(100% + 1.875em)}#app .Header__navigation ul.nav ul ul li>a{display:block}#app .Header__navigation ul.nav ul ul li .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75rem;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation ul.nav ul li{padding:0 0 0 1.875em;width:20%}#app .Header__mobile__hamburger{display:none}.admin-bar #app .Header{top:2em}.admin-bar #app .Header__navigation{top:unset}}@media(min-width:1024px) and (hover:hover){#app .Header__navigation ul.nav li:hover ul{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}}@media(min-width:1180px){.Header__flags{margin-left:1.875em;border-left:.0625em solid #000}.Header__flags--mainmenu{right:2.5em}body.login #app{height:100vh}#app .LoginBlock .wrapper{height:29.5em}#app .Header__navigation .Header__flags__mobile{display:none}#app .Header__navigation 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Besøg vores side nu for at finde den perfekte løsning til din virksomhed!" hreflang="da-DK" onover-preload="1">Billetsoftware<div class="menu-item-description">Avanceret billetteringssystem</div></a></li> <li id="menu-item-496040" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-496040"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-live-chat"></use></svg><a href="https://www.liveagent.dk/live-chat-software/" title="Udforsk et udvalg af den bedste live chat-software på markedet. Vælg den ideelle live chat-software til din hjemmeside og hæve dit niveau af kundeservice." hreflang="da-DK" onover-preload="1">Live-chat<div class="menu-item-description">Hurtigste live chat på markedet</div></a></li> </ul> </li> <li id="menu-item-496045" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-496045"><a href="#" title="Oplev, hvordan LiveAgent beskytter dine data med avancerede sikkerhedsfunktioner som tofaktorgodkendelse, HTTPS-kryptering, og IP-restriktioner. Vores datacentre opfylder de højeste standarder som GDPR, og vi tilbyder en robust strategi for backup og katastrofegenopretning. Besøg vores side for at lære mere om vores engagement i datasikkerhed og privatliv." hreflang="da-DK">sub</a> <ul class="sub-menu"> <li id="menu-item-915793" class="icn-thumbsup menu-item menu-item-type-post_type menu-item-object-page menu-item-915793"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#thumbsup"></use></svg><a href="https://www.liveagent.dk/social-media-customer-service/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="da-DK" onover-preload="1">Sociale medier<div class="menu-item-description">Besvare dine følgere direkte fra LiveAgent</div></a></li> <li id="menu-item-695162" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-695162"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#phone"></use></svg><a href="https://www.liveagent.dk/call-center-software/" title="Udforsk et udvalg af den bedste callcentersoftware på markedet. Vælg den ideelle callcentersoftware til dit websted, og løft din kundeservice til månen." hreflang="da-DK" onover-preload="1">Callcenter<div class="menu-item-description">Indbygget call center software</div></a></li> <li id="menu-item-874210" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-874210"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#lightbulb"></use></svg><a href="https://www.liveagent.dk/liveagent-vidensbase-software/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="da-DK" onover-preload="1">Vidensbase<div class="menu-item-description">Tilbyde selvbetjeningsmuligheder</div></a></li> </ul> </li> <li id="menu-item-496051" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-496051"><a href="#" title="Oplev, hvordan LiveAgent beskytter dine data med avancerede sikkerhedsfunktioner som tofaktorgodkendelse, HTTPS-kryptering, og IP-restriktioner. Vores datacentre opfylder de højeste standarder som GDPR, og vi tilbyder en robust strategi for backup og katastrofegenopretning. Besøg vores side for at lære mere om vores engagement i datasikkerhed og privatliv." hreflang="da-DK">Brug til</a> <ul class="sub-menu"> <li id="menu-item-915823" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-915823"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-business-solutions"></use></svg><a href="https://www.liveagent.dk/virksomhed/" title="LiveAgent er helpdesk-software, der tilpasser sig behovene i forskellige forretningsmodeller. Se, hvordan LiveAgent passer til din niche. Agenturet Edu og NGO'er er afhængige af LiveAgent." hreflang="da-DK" onover-preload="1">Virksomhedsløsninger<div class="menu-item-description">Forskellige virksomheder, forskellige løsninger</div></a></li> <li id="menu-item-915853" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-915853"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#shop"></use></svg><a href="https://www.liveagent.dk/industri/" title="LiveAgent er i stand til at opfylde kravene fra flere forretningsområder. Se, hvordan LiveAgent kan tilpasses til dine krav og forbedre din kundesupport." hreflang="da-DK" onover-preload="1">Industriløsninger<div class="menu-item-description">Tilpas LiveAgent til din branche</div></a></li> <li id="menu-item-713803" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-713803"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-use-cases"></use></svg><a href="https://www.liveagent.dk/succeshistorier/" title="Teksten beskriver en række virksomheder og deres succesfulde cases, herunder rejsebureauet Satur, e-butikken ZlavaDna og webhostingudbyderen Websupport. Yderligere nævnes virksomheder såsom Post Affiliate Pro, SolidTrust Pay og Kwik Charger for deres forretningsaktiviteter. Disse virksomheder tilbyder forskellige tjenester, herunder affiliate tracking software, online betalingsbehandling og online opladning af smartphones." hreflang="da-DK" onover-preload="1">Brugstilfælde<div class="menu-item-description">Et produkt, flere brugscenarier</div></a></li> </ul> </li> <li id="menu-item-496052" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-496052"><a href="#" title="Oplev, hvordan LiveAgent beskytter dine data med avancerede sikkerhedsfunktioner som tofaktorgodkendelse, HTTPS-kryptering, og IP-restriktioner. Vores datacentre opfylder de højeste standarder som GDPR, og vi tilbyder en robust strategi for backup og katastrofegenopretning. Besøg vores side for at lære mere om vores engagement i datasikkerhed og privatliv." hreflang="da-DK">Integrationer</a> <ul class="sub-menu"> <li id="menu-item-951155" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-951155"><a href="https://www.liveagent.com/integrations/whatsapp/" title="LiveAgent offers a WhatsApp integration that allows users to easily answer WhatsApp messages from their LiveAgent dashboard." hreflang="en-US" onover-preload="1">WhatsApp</a></li> <li id="menu-item-950057" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-950057"><a href="https://www.liveagent.com/integrations/whatsapp/" title="LiveAgent offers a WhatsApp integration that allows users to easily answer WhatsApp messages from their LiveAgent dashboard." hreflang="en-US" onover-preload="1">WhatsApp</a></li> <li id="menu-item-950079" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-950079"><a href="https://www.liveagent.com/integrations/wordpress/" title="Get your customer support to the next level on your Wordpress sites. Wordpress integration for LiveAgent allows you to place a chat button on your websites." hreflang="en-US" onover-preload="1">WordPress</a></li> <li id="menu-item-950103" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-950103"><a href="https://www.liveagent.com/integrations/prestashop/" title="Discover how to enhance your Prestashop eCommerce store with LiveAgent's seamless integration. Enjoy benefits like instant communication through live chat, efficient order tracking, and a comprehensive dashboard—all aimed at boosting customer satisfaction. Start your free trial today and join over 250,000 online stores leveraging Prestashop's open-source solutions." hreflang="en-US" onover-preload="1">Prestashop</a></li> <li id="menu-item-525192" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-525192"><a href="https://www.liveagent.dk/integrationer/magento/" title="Integrer Magento 2 i LiveAgent, og øg din arbejdsgang. Billetter holder styr på kundeordrer, og du kan bruge en enkelt platform." hreflang="da-DK" onover-preload="1">Magento</a></li> <li id="menu-item-950104" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-950104"><a href="https://www.liveagent.com/integrations/shopify/" title="Discover seamless Shopify integration with LiveAgent to enhance your eCommerce store's customer support. Effortlessly set up live chat and phone support to boost customer engagement and satisfaction. Enjoy easy navigation, save time and money, and transform leads into loyal customers. Explore both native and Zapier integration options. Start your free trial today!" hreflang="en-US" onover-preload="1">Shopify</a></li> <li id="menu-item-525193" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-525193"><a href="https://www.liveagent.dk/integrationer/mailchimp/" title="En billetsoftware kan meget mere med Mailchimp -integration til LiveAgent. Mailchimp -integration giver dig mulighed for at administrere kontakter fra dit helpdesk." hreflang="da-DK" onover-preload="1">Mailchimp</a></li> <li id="menu-item-950105" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-950105"><a href="https://www.liveagent.com/integrations/pipedrive/" title="Discover how to enhance your sales process with the PipeDrive integration for LiveAgent. Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US" onover-preload="1">PipeDrive</a></li> <li id="menu-item-950106" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-950106"><a href="https://www.liveagent.com/integrations/slack/" title="Integrate Slack with LiveAgent to enhance team collaboration and streamline customer service. Receive automatic notifications for ticket updates directly in Slack, ensuring you never miss an important message. Set up custom alerts and leverage seamless integration via native options or Zapier. Discover the power of combining Slack's real-time messaging with LiveAgent's customer support capabilities. Visit for a free trial and elevate your team's efficiency today!" hreflang="en-US" onover-preload="1">Slack</a></li> <li id="menu-item-496053" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-496053"><a href="/integrationer/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="da-DK" onover-preload="1">Flere integrationer</a></li> </ul> </li> </ul> </li> <li id="menu-item-496026" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-496026"><a href="#" title="Oplev, hvordan LiveAgent beskytter dine data med avancerede sikkerhedsfunktioner som tofaktorgodkendelse, HTTPS-kryptering, og IP-restriktioner. Vores datacentre opfylder de højeste standarder som GDPR, og vi tilbyder en robust strategi for backup og katastrofegenopretning. Besøg vores side for at lære mere om vores engagement i datasikkerhed og privatliv." hreflang="da-DK">Ressourcer</a> <ul class="sub-menu"> <li id="menu-item-496054" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-496054"><a href="#" title="Oplev, hvordan LiveAgent beskytter dine data med avancerede sikkerhedsfunktioner som tofaktorgodkendelse, HTTPS-kryptering, og IP-restriktioner. Vores datacentre opfylder de højeste standarder som GDPR, og vi tilbyder en robust strategi for backup og katastrofegenopretning. Besøg vores side for at lære mere om vores engagement i datasikkerhed og privatliv." hreflang="da-DK">Lær</a> <ul class="sub-menu"> <li id="menu-item-496057" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-496057"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#graduation"></use></svg><a href="/akademi/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="da-DK" onover-preload="1">Akademi<div class="menu-item-description">Bliv kundeserviceekspert</div></a></li> <li id="menu-item-496058" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-496058"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-templates"></use></svg><a href="/skabeloner/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="da-DK" onover-preload="1">Skabeloner<div class="menu-item-description">Skabeloner, der kan tilpasses til enhver lejlighed</div></a></li> <li id="menu-item-496076" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-496076"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-checklists"></use></svg><a href="/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="da-DK" onover-preload="1">Tjeklister<div class="menu-item-description">Sådan håndterer du din proces</div></a></li> </ul> </li> <li id="menu-item-496046" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-496046"><a href="#" title="Oplev, hvordan LiveAgent beskytter dine data med avancerede sikkerhedsfunktioner som tofaktorgodkendelse, HTTPS-kryptering, og IP-restriktioner. Vores datacentre opfylder de højeste standarder som GDPR, og vi tilbyder en robust strategi for backup og katastrofegenopretning. Besøg vores side for at lære mere om vores engagement i datasikkerhed og privatliv." hreflang="da-DK">sub</a> <ul class="sub-menu"> <li id="menu-item-496061" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-496061"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#pencil"></use></svg><a href="/blog/" title="Besøg LiveAgent bloggen for de nyeste nyheder om helpdesk-software og kundetilfredshed. Få tips og tricks til at opbygge en loyal kundebase og optimere teamets produktivitet. Læs om topbedømt software, Zendesk-alternativer, og månedlige opdateringer. Start din rejse mod bedre kundeservice i dag!" hreflang="da-DK" onover-preload="1">Blog<div class="menu-item-description">Nyheder om kundeservice & LiveAgent</div></a></li> <li id="menu-item-496062" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-496062"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-glossary"></use></svg><a href="/kundesupport-ordliste/" title="Udforsk vores omfattende ordforklaringsliste for helpdesk-software og kundeservice på LiveAgent. Perfekt for nybegyndere, der vil forstå terminologien og forbedre deres kundeservicekundskaber. Besøg siden for at få styr på alle de vigtige termer!" hreflang="da-DK" onover-preload="1">Ordliste<div class="menu-item-description">Lær kundeserviceterminologi</div></a></li> <li id="menu-item-496078" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-496078"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Supportportal<div class="menu-item-description">How-to-artikler og vejledninger</div></a></li> </ul> </li> <li id="menu-item-496047" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-496047"><a href="#" title="Oplev, hvordan LiveAgent beskytter dine data med avancerede sikkerhedsfunktioner som tofaktorgodkendelse, HTTPS-kryptering, og IP-restriktioner. Vores datacentre opfylder de højeste standarder som GDPR, og vi tilbyder en robust strategi for backup og katastrofegenopretning. Besøg vores side for at lære mere om vores engagement i datasikkerhed og privatliv." hreflang="da-DK">sub</a> <ul class="sub-menu"> <li id="menu-item-496064" class="icn-menu-typing-test menu-item menu-item-type-custom menu-item-object-custom menu-item-496064"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-typing-test"></use></svg><a href="/skrivetest/" title="Test dine skrivefærdigheder med LiveAgents gratis skrivetest. Lær din skrivehastighed på få minutter og øv dig gratis for at forbedre dig." hreflang="da-DK" onover-preload="1">Skrivetest<div class="menu-item-description">Forbedre din skrivehastighed</div></a></li> <li id="menu-item-496077" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-496077"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-reviews"></use></svg><a href="/reviews/" title="Find the best software for your business with reviews on help desk, customer service, and various other software categories. Each review evaluates installation, user experience, and pricing, followed by integration testing with LiveAgent helpdesk software. LiveAgent offers a range of features and pricing plans, and you can schedule a demo to learn more. Accept cookies to access the live chat and contact form for further assistance." hreflang="da-DK" onover-preload="1">Anmeldelser<div class="menu-item-description">Tag et kig på anmeldelser af softwarefunktioner</div></a></li> </ul> </li> <li id="menu-item-496073" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-496073"><a href="#" title="Oplev, hvordan LiveAgent beskytter dine data med avancerede sikkerhedsfunktioner som tofaktorgodkendelse, HTTPS-kryptering, og IP-restriktioner. Vores datacentre opfylder de højeste standarder som GDPR, og vi tilbyder en robust strategi for backup og katastrofegenopretning. Besøg vores side for at lære mere om vores engagement i datasikkerhed og privatliv." hreflang="da-DK">Virksomhed</a> <ul class="sub-menu"> <li id="menu-item-496067" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-496067"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#heart"></use></svg><a href="https://www.liveagent.dk/om-os/om-liveagent/" title="Alle succesrige virksomheder startede et sted. Tjek vores historie og lær mere om vores virksomheds mission, vision og værdier." hreflang="da-DK" onover-preload="1">Om os<div class="menu-item-description">Mød teamet bag produktet</div></a></li> <li id="menu-item-496070" class="icn-trophy menu-item menu-item-type-custom menu-item-object-custom menu-item-496070"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#trophy"></use></svg><a href="/awards/" title="LiveAgent er en helpdesk- og supportsoftware, der kan øge kundetilfredsheden for virksomheder i enhver størrelse. Med mere end 175 funktioner og over 40 integrationer er det en kompleks løsning til forskellige typer virksomheder. Det kan hjælpe med e-mail, lynhurtig livechat, sociale medier, callcenter og vidensbase. Der er ingen installationsgebyr, og kreditkort kræves ikke. Der tilbydes en gratis 14-dages prøveperiode, og kundeservice er tilgængelig 24/7. Der er også ros for dets pålidelighed og evne til at forbedre kundeservicen." hreflang="da-DK" onover-preload="1">Priser<div class="menu-item-description">Vores priser og resultater</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-496027" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-496027"><a href="/funktioner/" title="Oplev LiveAgents omfattende multikanals helpdesk-software med avancerede funktioner som billetadministration, agent-kollisionsdetektion, automatiseret billetfordeling og meget mere. Ideel til virksomheder af alle størrelser. Besøg nu for at optimere din kundesupport!" hreflang="da-DK" onover-preload="1">Features</a></li> <li id="menu-item-496030" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-496030"><a href="/prisfastsaettelse/" title="LiveAgent-planer starter ved $15/agent/md og inkluderer e-mail billettering, live chat-funktion, vidensbase og mere. Den fulde pakke er tilgængelig for $69/agent/md." hreflang="da-DK" onover-preload="1">Priser</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/proeveversion/" class="Button Button--outline" title="Overvejer du at få LiveAgent helpdesk-software? Indtast dine detaljer, og så kan du starte din gratis prøveversion, uden nogen forpligtelser, ingen kreditkortoplysninger er nødvendige." hreflang="da-DK" onover-preload="1"> <span>Prøveperiode</span> </a> <a href="/login/" class="Button Button--login" title="Log ind på din LiveAgent-konto på denne side. Først skal du udfylde firmanavnet og fortsætte med et brugernavn og en adgangskode for at logge ind." hreflang="da-DK" onover-preload="1"> <span>Login</span> <span class="tooltip">Login</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--full" title="Planlæg en gratis LiveAgent-demo og lær, hvordan du kan forbedre kundetilfredshed og øge salget med vores omnikanal-platform. Få en personlig rundvisning, stil spørgsmål om pris og funktioner, og inviter op til 100 kollegaer. Ingen forpligtelse og intet kreditkort kræves for at deltage!" hreflang="da-DK" onover-preload="1"> <span>Demo</span> </a> <a href="/proeveversion/" class="Button Button--outline" title="Overvejer du at få LiveAgent helpdesk-software? Indtast dine detaljer, og så kan du starte din gratis prøveversion, uden nogen forpligtelser, ingen kreditkortoplysninger er nødvendige." hreflang="da-DK" onover-preload="1"> <span>Prøveperiode</span> </a> <a href="/login/" class="Button Button--login" title="Log ind på din LiveAgent-konto på denne side. Først skal du udfylde firmanavnet og fortsætte med et brugernavn og en adgangskode for at logge ind." hreflang="da-DK" onover-preload="1"> <span>Login</span> <span class="tooltip">Login</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-da" lang="da"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="dk" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Asien</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Middle East</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">America</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/sigurnost-na-lichnite-danni/" title="Над 17 000 клиенти доверяват личните си данни на LiveAgent. Сигурността на данните е от изключително значение за нас. Сървърите на LiveAgent са хостнати в съоръжения, съобразени със стандарти Tier IV или III+, PCI DSS, SSAE-16 или ISO 27001." hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/security-privacy-policy/" title="Více než 17 000 zákazníků svěřuje svá data společnosti LiveAgent. Bezpečnost dat je pro nás nesmírně důležitá. Servery společnosti Liveagent jsou umístěny v zařízeních, která splňují požadavky norem tier IV nebo III+, PCI DSS, SSAE-16 nebo ISO 27001." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </span> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/sicherheits-und-datenschutzrichtlinien/" title="Mehr als 17.000 Kunden vertrauen LiveAgent mit ihren Daten. Der Datenschutz ist unsere höchste Priorität. Die Server von LiveAgent werden in Tier IV oder III+, PCI DSS, SSAE-16, oder ISO 27001 entsprechenden Einrichtungen gehostet." hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/turvalisus-privaatsuspoliitika/" title="Usalda oma andmed LiveAgentile, mida usaldavad üle 30,000 kliendi! Meie turvalisus- ja privaatsuspoliitika tagab teie andmete kaitse igal tasandil: kaheastmeline autentimine, HTTPS krüpteerimine ja IP-piirangud. Meie andmekeskused vastavad kõrgeimatele turvastandarditele, sealhulgas GDPR-i nõuetele. Valige LiveAgent ja hoidke oma ettevõte turvalisena!" hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/politica-de-privacidad-y-de-seguridad/" title="Descubre cómo LiveAgent protege tus datos con autenticación de dos factores, cifrado HTTPS, y almacenamiento seguro. Con instalaciones de nivel III+/IV y medidas avanzadas de seguridad de red, tus datos están siempre protegidos. Cumplimos con RGPD y ofrecemos recuperación ante desastres. Confía en la seguridad de datos de LiveAgent y mejora la satisfacción del cliente con nuestro software de centro de contacto. Visítanos para más detalles sobre nuestras avanzadas medidas de seguridad y servicios." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/politique-de-securite-et-de-confidentialite/" title="La sécurité des données est primordiale chez LiveAgent. Découvrez nos mesures robustes pour protéger vos informations." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/politikh-aporrhtou-asfaleias/" title="Εμπιστευτείτε την ασφάλεια των δεδομένων σας στο LiveAgent, όπως 17.000+ πελάτες ήδη κάνουν. Με δυνατότητες όπως έλεγχος ταυτότητας δύο παραγόντων, κρυπτογράφηση HTTPS, και ασφαλής αποθήκευση διαπιστευτηρίων, εγγυόμαστε την προστασία της επικοινωνίας και των επιχειρήσεών σας. Ανακαλύψτε περισσότερα για την πολιτική απορρήτου και ασφάλειας μας." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/politika-sigurnosti-privatnosti/" title="Više od 17.000 klijenata vjeruje LiveAgent-u sa svojim podacima. Sigurnost podataka je najbitnija za nas. LiveAgent poslužitelji su na tieru 4 ili sukladni s III+, PCI DSS, SSAE-16, ili ISO 27001 postrojenjima." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/informativa-sulla-privacy/" title="Più di 17.000 clienti si affidano a LiveAgent per i loro dati. La sicurezza dei dati è per noi della massima importanza. I server LiveAgent sono ospitati presso strutture conformi a Tier IV o III+, PCI DSS, SSAE-16 o ISO 27001." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/drosibas-privatuma-noteikumi/" title="LiveAgent ir svarīga datu drošība. Mūsu serveri tiek izvietoti IV vai III+ līmeņa, PCI DSS, SSAE-16 vai ISO 27001 prasībām atbilstošās telpās." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/saugumo-privatumo-politika/" title="Daugiau nei 17 000 klientų patiki „LiveAgent“ savo duomenis. Duomenų saugumas mums labai svarbus. „LiveAgent“ serveriai talpinami IV arba III+ pakopos, PCI DSS, SSAE-16 arba ISO 27001 reikalavimus atitinkančiose patalpose." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/biztonsagi-adatvedelmi-politika/" title="Több, mint 17 000 ügyfél érzi úgy, hogy adatai a LiveAgentnél biztonságban vannak. Az adatok biztonsága a legfontosabb tényező a számunkra. A LiveAgent szervereket a tier IV or III+, PCI DSS, SSAE-16, or ISO 27001 biztosítják." hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/veiligheid-privacy-beleid/" title="Gegevensbeveiliging is van belang voor LiveAgent. Onze servers worden gehost in faciliteiten die voldoen aan tier IV of III+, PCI DSS, SSAE-16 of ISO 27001." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/sikkerhet-personvernpolicy/" title="Mer enn 17 000 kunder stoler på LiveAgent med dataene sine. Datasikkerhet er av største betydning for oss. Liveagent-servere er vert for tier IV eller III+, PCI DSS, SSAE-16 eller ISO 27001-kompatible fasiliteter." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/polityka-bezpieczenstwa-i-prywatnosci/" title="Ponad 17 000 klientów ufa LiveAgent ze swoimi danymi. Bezpieczeństwo danych jest dla nas sprawą najwyższej wagi. Serwery Liveagent są hostowane na poziomie IV lub III +, PCI DSS, SSAE-16 lub ISO 27001." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/politica-de-confidentialitate-si-securitate/" title="Peste 17.000 de clienți au încredere în LiveAgent în ceea ce privește datele lor. Securitatea datelor este extrem de importantă pentru noi. Serverele Liveagent sunt găzduite la nivelurile IV sau III +, PCI DSS, SSAE-16 sau ISO 27001." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/politika-konfidencialnosti-i-bezopasnosti/" title="Более 17 000 клиентов доверяют LiveAgent в хранении своих данных. Для нас безопасность Ваших данных является одним из главных приоритетов. Сервера Liveagent расположены в дата-центрах, соответствующих стандартам tier IV или III+, PCI DSS, SSAE-16 или ISO 27001." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/security-privacy-policy/" title="Bezpečnosť dát LiveAgent: Dvojfaktorové overenie, HTTPS šifrovanie, ochrana API a GDPR súlad pre maximálnu ochranu vašich údajov." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/varnostna-politika-zasebnosti/" title="Zaupajte LiveAgentu za vrhunsko varnost podatkov! Naša politika zasebnosti vključuje dvofaktorsko avtentikacijo, šifriranje HTTPS, varno shranjevanje poverilnic in omejitve IP. Z več podatkovnimi centri po vsem svetu zagotavljamo varnost omrežja, obnovo po nesrečah in skladnost z GDPR. Spoznajte, kako varujemo vaše podatke in komunikacijo." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Asien</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/anquan-yinsi-zhengce/" title="超过17000名客户信赖LiveAgent会保护好他们的数据。数据安全对我们来说是最重要的。LiveAgent的服务器在第IV或III+层、PCI DSS、SSAE-16或ISO 27001兼容设备上。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/patakaran-sa-seguridad-ng-privacy/" title="Mahigit sa 17,000 na mga kustomer ang nagtiwala sa LiveAgent sa kanilang data. Ang seguridad ng data ay pinakamahalaga para sa amin. Ang mga server ng LiveAgent ay naka-host sa tier IV or III+, PCI DSS, SSAE-16, o ISO 27001 compliant na mga pasilidad." hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/chinh-sach-quyen-rieng-tu-bao-mat/" title="Tin tưởng bởi hơn 17,000 khách hàng, LiveAgent cam kết bảo mật dữ liệu với các tính năng như xác thực hai yếu tố, mã hóa HTTPS, và bộ lọc SPAM thông minh. Trung tâm dữ liệu đạt chuẩn quốc tế, bảo vệ mạng lưới chặt chẽ, và chiến lược phục hồi sau thảm họa đảm bảo an toàn thông tin và dịch vụ không gián đoạn. Khám phá thêm về chính sách bảo mật hàng đầu của chúng tôi!" hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Middle East</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/" title="خدمة العملاء الرائعة تبدأ بتطبيق مكتب مساعدة أفضل. شاهد فوائد LiveAgent وابدأ في خلال 5 دقائق." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">America</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/security-privacy-policy/" title="Data security is of importance for LiveAgent. Our servers are hosted at tier IV or III+, PCI DSS, SSAE-16, or ISO 27001 compliant facilities." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/politica-de-privacidade-e-seguranca/" title="A segurança de dados é importante para o LiveAgent. Nossos servidores estão hospedados em instalações compatíveis com o nível IV ou III+, PCI DSS, SSAE-16 ou ISO 27001." hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Kopieret!"> <div class="Page"> <div class="wrapper"> <div class="Page__header"> <h1 id="h-politikker-for-sikkerhed-og-privatlivets-fred">Politikker for sikkerhed og privatlivets fred</h1> </div> <div class="Page__content Content"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.dk/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.67"> <p>Mere end 17.000 kunder stoler på LiveAgent med deres data. Datasikkerhed er også af allerstørste betydning for os. Vi kombinerer flere sikkerhedsfunktioner for at sikre, at kunde-, medarbejder- og virksomhedsdata altid er beskyttet, så vores kunder kan tage det roligt, og vide, at deres data er sikre, deres kommunikation er sikker, og deres virksomheder er beskyttet.</p> <h2 class="wp-block-heading" id="h-product-security">Produktsikkerhed</h2> <p><strong>Tofaktorgodkendelse</strong><br><a href="https://www.liveagent.dk/funktioner/2-step-verification/" title="Beskyt din LiveAgent-konto. Aktiver totrinsbekræftelse for at sikre din LiveAgent-konto. Lær, hvordan denne ekstra sikkerhed beskytter dig, og prøv det." hreflang="da-DK" onover-preload="1">2-trinsbekræftelse</a> føjer mere sikkerhed til din LiveAgent-konto. Når du har tofaktorgodkendelse</p> <p><strong>HTTPS-kryptering</strong><br>Alle LiveAgent-hostede konti kører over en <a href="https://www.liveagent.com/features/https-encryption/" title="Hyper Text Transfer Protocol Secure (HTTPS) is the secure version of HTTP, the protocol over which data is sent between your browser and the website." hreflang="en-US" onover-preload="1">>sikker forbindelse ved hjælp af HTTPS</a> protokol. Hyper Text Transfer Protocol Secure (HTTPS) er den sikre version af HTTP, den protokol, som data sendes over mellem din browser og det websted, du er forbundet til. Det betyder, at al kommunikation mellem din browser og LiveAgent er krypteret, inklusive din chat og e-mail-kommunikation.</p> <p><strong>Secure credential storage</strong><br>Vi følger den seneste bedste praksis for at gemme og beskytte brugerloginoplysninger og adgangskoder i cloud.</p> <p><strong>IP & netværksbegrænsninger</strong><br>Dit LiveAgent Agent-panel kan konfigureres til kun at tillade adgang fra specifikke IP-adresseområder.</p> <p><strong>API-sikkerhed</strong><br><a href="https://support.liveagent.com/840770-Complete-API-reference?r=1" target="_blank" rel="noreferrer noopener" urlslab_href_old="https://support.ladesk.com/840770-Complete-API-reference" title="Explore the comprehensive LiveAgent API reference, providing detailed information on data fields, return messages, error formats, and API v1 documentation. Access resources to manage agents, applications, companies, conversations, customers, departments, files, knowledgebase, and online status. Discover robust reporting tools for performance, tags, tickets, and chats. Unleash the full potential of LiveAgent's API to enhance your support operations and streamline workflows. Visit now to unlock powerful integrations!" hreflang="en-US">LiveAgent REST API</a> er begrænset til godkendte brugere baseret på brugernavn og adgangskode eller brugernavn og API-tokens.</p> <p><strong>SPAM filtering</strong><br>LiveAgent har et intelligent indbygget SPAM-filter, der løbende lærer og forbedrer dets filtreringsmuligheder.</p> <p>Derudover har vi vores <a href="https://www.liveagent.dk/bug-bounty-program/" title="Datasikkerhed er en af vores førsteprioriteter, og vi vil gerne vide mere om vores svage punkter. Hvis du er forsker, vil vi sætte pris på og belønne din hjælp." hreflang="da-DK" onover-preload="1">bug bounty program</a>, hvorved uafhængige sikkerhedsundersøgelser kan hjælpe os med at beskytte vores applikation.</p> <h2 class="wp-block-heading" id="h-data-center-security">Datacentersikkerhed</h2> <p>Vi sikrer fortroligheden og integriteten af dine data med industriens bedste praksis. LiveAgent-servere hostes på Tier IV eller III+, PCI DSS, SSAE-16 eller ISO 27001-kompatible anlæg. Vores sikkerhedsteam stræber konstant for sikkerhedsopdateringer og reagerer aktivt på sikkerhedsadvarsler og hændelser.</p> <p><strong>Fysisk sikkerhed</strong></p> <figure class="wp-block-table left"><table><tbody><tr><td>Faciliteter</td><td><strong>Servermiljø<br></strong>LiveAgent-servere hostes på Tier III+ eller IV eller PCI DSS, SSAE-16 eller ISO 27001-kompatible anlæg. Datacenterfaciliteter er drevet af redundante strømforsyninger, hver med UPS og backup-generatorer.</td></tr><tr><td>Sikkerhedsydelser på stedet</td><td><strong>Sikkerhedszoner<br></strong>Vores datacenterfaciliteter har et sikkerhedsområde med sikkerhedszoner på flere niveauer, 24/7 bemandet sikkerhed, CCTV-videoovervågning, multifaktoridentifikation med biometrisk adgangskontrol, fysiske låse og sikkerhed brudsalarmer.</td></tr><tr><td>Overvågning</td><td><strong>Server & Overvågningsenheder<br></strong>Alle produktionsnetværkssystemer, netværksenheder og kredsløb overvåges konstant og administreres logisk af LiveAgent-administratorer. Fysisk sikkerhed, strøm og internetforbindelse ud over co-location døre eller Amazon/Linode-tjenester overvåges af faciliteternes udbydere.</td></tr><tr><td>Beliggenhed</td><td><strong>Datacentre i USA, Europa & Asien<br></strong>LiveAgent hoster data i flere datacentre baseret på dine præferencer eller geografiske placering i USA, Europa og Asien. Kunder kan vælge kun at lokalisere deres servicedata i USA eller kun i Europa.</td></tr></tbody></table></figure> <h2 class="wp-block-heading" id="h-network-security">Netværkssikkerhed</h2> <p>Vores netværk er beskyttet af overflødige firewalls, »bedste i klassen« routerteknologi, sikker HTTPS-transport over offentlige netværk og network Intrusion Detection og/eller -forebyggelsesteknologier (IDS/IPS), som overvåger og/eller blokerer skadelig trafik og netværksangreb.</p> <p><strong>Netværkssikkerhed</strong></p> <figure class="wp-block-table left"><table><tbody><tr><td>Arkitektur</td><td><strong>Sikkerhedszoner i vores arkitektur<br></strong>Vores netværkssikkerhedsarkitektur består af flere sikkerhedszoner. Mere følsomme systemer, som applikationsservere og databaseservere, er beskyttet i vores mest betroede zoner. Andre systemer som loadbalancers er anbragt i zoner, der svarer til deres følsomhed, afhængigt af funktion, informationsklassificering og risiko.</td></tr><tr><td>Tredjeparts penetrationstest</td><td><strong>Tredjepartssikkerhedsforskning<br></strong>Ud over vores omfattende interne scannings- og testprogram arbejder LiveAgent også med tredjeparts sikkerhedseksperter og -forskere for at udføre sikkerhedstjek og brede penetrationstests.</td></tr><tr><td>Sårbarhedsscanning af netværk<br><br></td><td><strong>Scanning for sårbarhed af computernetværk<br></strong>Netværkssikkerhedsscanning giver os dyb indsigt i hurtig identifikation af systemer, der ikke overholder kravene eller er potentielt sårbare.</td></tr><tr><td>DDoS Risikobegrænsende</td><td><strong>DDoS Risikobegrænsende<br></strong>Industriens førende infrastruktur er på plads for at beskytte mod og afbøde virkningen af service angreb.</td></tr><tr><td>Kryptering</td><td><strong>Kommunikation krypteringsprotokol<br></strong>Kommunikation mellem dig og LiveAgent-servere krypteres via industriens bedste praksis HTTPS og Transport Layer Security (TLS) over offentlige netværk.</td></tr></tbody></table></figure> <h2 class="wp-block-heading" id="h-disaster-recovery-backup-amp-redundancy">Katastrofegenopretning, backup og redundans</h2> <p>Vi har en strategi for backup og katastrofegenopretnings-strategier. Backups og snapshots i nær realtid tages med forskellige intervaller, og flere kopier er sikkert gemt på forskellige servere. Vores program for katastrofegenopretning sikrer, at vores tjenester forbliver tilgængelige eller let kan genoprettes i tilfælde af en katastrofe.</p> <p>Vores redundansarkitektur eliminerer et enkelt fejlpunkt. Kombineret med omfattende backups sikrer vi kundedata replikeres og tilgængelige på tværs af produktionssystemer.</p> <h2 class="wp-block-heading" id="h-eu-gdpr">EU GDPR</h2> <p>LiveAgent er i fuld overensstemmelse med GDPR-direktivet, der blev retskraftig den 25. maj 2018. Et team af sikkerhedseksperter og udviklere arbejdede på at styrke vores sikkerhedspolitikker og øge bevidstheden om databeskyttelse og hvad der kræves af vores medarbejdere for at overholde de regler indført af GDPR. Vi sørgede også for, at vores kunder rettidigt blev informeret om den seneste udvikling.</p> <p>Få flere oplysninger om <a href="https://www.liveagent.dk/gdpr/" title="LiveAgent sikrer fuld GDPR-overholdelse ved at beskytte persondata med avancerede sikkerhedsforanstaltninger som totrinsbekræftelse og HTTPS-kryptering. Læs mere om, hvordan vi hjælper dig med at opfylde EU's databeskyttelseskrav og håndterer sletning af brugerdata effektivt. Få indsigt i vores databeskyttelsesprocedurer og sikre din virksomheds overholdelse i dag!" hreflang="da-DK" onover-preload="1">LiveAgent og GDPR</a>. </p> <h2 class="wp-block-heading" id="h-google-oauth-and-google-data">Google OAuth og Google Data</h2> <p><strong>Hvilke oplysninger indsamler vi? </strong><br>Vi indsamler e-mailadresser på Google-brugere.</p> <p><strong>Hvordan bruger vi oplysningerne?</strong><br>Vi bruger dem til at få adgang til Google-brugeres postkasse for at forarbejde deres e-mails til billetter.</p> <p><strong>Hvordan deler vi oplysningerne?</strong><br>Vi deler ikke oplysningerne med nogen tredjepart.</p> <p>Brug af oplysninger modtaget fra Google API’er vil overholde<a target="_blank" href="https://developers.google.com/terms/api-services-user-data-policy#additional_requirements_for_specific_api_scopes" rel="noreferrer noopener"> Google API-tjenesters brugerdatapolitik</a>, herunder kravene til begrænset brug.</p> <div class="SimilarSources SimilarSources--blog"> <div class="wrapper"> <div class="SimilarSources__title h4">Relaterede artikler</div> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.dk/gdpr/" title="LiveAgent er forpligtet til privatliv, sikkerhed, overholdelse og gennemsigtighed. 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Ingen forpligtelse og intet kreditkort kræves for at deltage!" hreflang="da-DK" onover-preload="1"> <span>Planlæg en demo</span> </a> <a href="/proeveversion/" class="Button Button--outline" title="Overvejer du at få LiveAgent helpdesk-software? Indtast dine detaljer, og så kan du starte din gratis prøveversion, uden nogen forpligtelser, ingen kreditkortoplysninger er nødvendige." hreflang="da-DK" onover-preload="1"> <span>Start 30-days free trial</span> </a> </div> <ul class="GoodHands__logos flex"> <li class="GoodHands__logo"> <a href="/awards/" title="Capterra" hreflang="da-DK" onover-preload="1"> <img alt="Capterra" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/logo-capterra.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="32"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/awards/" title="G2 Crowd" hreflang="da-DK" onover-preload="1"> <img alt="G2 Crowd" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/logo_g2.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; 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Få en personlig rundvisning, stil spørgsmål om pris og funktioner, og inviter op til 100 kollegaer. Ingen forpligtelse og intet kreditkort kræves for at deltage!" hreflang="da-DK" onover-preload="1">Demo</a></li> <li id="menu-item-932454"><a href="https://www.liveagent.dk/prisfastsaettelse/" title="LiveAgent-planer starter ved $15/agent/md og inkluderer e-mail billettering, live chat-funktion, vidensbase og mere. Den fulde pakke er tilgængelig for $69/agent/md." hreflang="da-DK" onover-preload="1">Priser</a></li> <li id="menu-item-668613"><a href="https://www.liveagent.dk/funktioner/" title="Oplev LiveAgents omfattende multikanals helpdesk-software med avancerede funktioner som billetadministration, agent-kollisionsdetektion, automatiseret billetfordeling og meget mere. Ideel til virksomheder af alle størrelser. Besøg nu for at optimere din kundesupport!" hreflang="da-DK" onover-preload="1">Funktioner</a></li> <li id="menu-item-668614"><a href="https://www.liveagent.dk/integrationer/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="da-DK" onover-preload="1">Integrationer</a></li> <li id="menu-item-668615"><a href="https://www.liveagent.com/blog/alternatives/" urlslab_href_old="https://www.liveagent.com/alternatives/" title="Discover top alternatives to popular software like Aircall, Spiceworks, Jira, and more on LiveAgent's blog. Explore comprehensive comparisons to find the perfect solution for your business needs. Visit now for expert insights and elevate your customer service experience!" hreflang="en-US" onover-preload="1">Alternativer</a></li> <li id="menu-item-818008"><a href="https://www.liveagent.dk/tour/" urlslab_href_old="https://www.liveagent.dk/tour-2/" title="Tag en rundtur i LiveAgent og se alle de fantastiske værktøjer og funktioner i vores multi-kanals helpdesk-app. Prøv det i dag og forbedre din kundeservice." hreflang="da-DK" onover-preload="1">Rundvisning</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-137 widget_nav_menu"><div class="Footer__top__column__title h5">Support</div><div class="menu-footer-top-support-danish-container"><ul id="menu-footer-top-support-danish" class="menu"><li id="menu-item-668617"><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Supportportal</a></li> <li id="menu-item-668618"><a href="https://www.liveagent.com/migration/" title="LiveAgent migration is easy with our pre-built plugins. Available in 43 different languages and supports language adaptable widgets." hreflang="en-US" onover-preload="1">Datamigrering</a></li> <li id="menu-item-668619"><a href="https://status.liveagent.com/" title="Check the real-time status of LiveAgent services. All systems are operating normally, including admin panel, call and video functions, ticket operations, and email services. Stay updated with the latest service status." hreflang="en">System status</a></li> <li id="menu-item-668621"><a href="https://changelog.liveagent.com/" title="Discover the latest updates and improvements in LiveAgent's changelog. Stay informed about new features, bug fixes, and enhancements to optimize your customer service experience. Visit now for detailed insights!" hreflang="en">Change Log</a></li> <li id="menu-item-668622"><a href="https://www.liveagent.dk/anmodning-om-forslag/" title="Har du brug for konkrete svar på specifikke spørgsmål vedrørende vores software? Kontakt os, så sender vi svarene direkte til dig." hreflang="da-DK" onover-preload="1">Anmodning om forslag</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-138 widget_nav_menu"><div class="Footer__top__column__title h5">Firma</div><div class="menu-footer-top-company-danish-container"><ul id="menu-footer-top-company-danish" class="menu"><li id="menu-item-668591"><a href="https://www.liveagent.dk/om-os/om-liveagent/" title="Alle succesrige virksomheder startede et sted. Tjek vores historie og lær mere om vores virksomheds mission, vision og værdier." hreflang="da-DK" onover-preload="1">Om os</a></li> <li id="menu-item-668592"><a href="https://www.liveagent.dk/awards/" title="LiveAgent er en helpdesk- og supportsoftware, der kan øge kundetilfredsheden for virksomheder i enhver størrelse. Med mere end 175 funktioner og over 40 integrationer er det en kompleks løsning til forskellige typer virksomheder. Det kan hjælpe med e-mail, lynhurtig livechat, sociale medier, callcenter og vidensbase. Der er ingen installationsgebyr, og kreditkort kræves ikke. Der tilbydes en gratis 14-dages prøveperiode, og kundeservice er tilgængelig 24/7. Der er også ros for dets pålidelighed og evne til at forbedre kundeservicen." hreflang="da-DK" onover-preload="1">Priser og certifikater</a></li> <li id="menu-item-949905"><a href="https://www.liveagent.dk/succeshistorier/" title="Teksten beskriver en række virksomheder og deres succesfulde cases, herunder rejsebureauet Satur, e-butikken ZlavaDna og webhostingudbyderen Websupport. Yderligere nævnes virksomheder såsom Post Affiliate Pro, SolidTrust Pay og Kwik Charger for deres forretningsaktiviteter. Disse virksomheder tilbyder forskellige tjenester, herunder affiliate tracking software, online betalingsbehandling og online opladning af smartphones." hreflang="da-DK" onover-preload="1">Kunde anmeldelser</a></li> <li id="menu-item-668594"><a href="https://www.liveagent.dk/integrationer/#voip-partners-da" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="da-DK" onover-preload="1">VoIP-partnere</a></li> <li id="menu-item-668595"><a href="https://www.liveagent.dk/affiliate-program/" title="LiveAgent affiliate program tilbyder realtidsrapporter af dit salg, trafik, kontosaldo og overordnede præstationer. Tilmeld dig vores affiliate program i dag." hreflang="da-DK" onover-preload="1">Affilieret program</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-139 widget_nav_menu"><div class="Footer__top__column__title h5">Lær</div><div class="menu-footer-top-learn-danish-container"><ul id="menu-footer-top-learn-danish" class="menu"><li id="menu-item-668604"><a href="/blog/" title="Besøg LiveAgent bloggen for de nyeste nyheder om helpdesk-software og kundetilfredshed. Få tips og tricks til at opbygge en loyal kundebase og optimere teamets produktivitet. Læs om topbedømt software, Zendesk-alternativer, og månedlige opdateringer. Start din rejse mod bedre kundeservice i dag!" hreflang="da-DK" onover-preload="1">Blog</a></li> <li id="menu-item-668605"><a href="https://www.liveagent.dk/kundesupport-ordliste/" title="Udforsk vores omfattende ordforklaringsliste for helpdesk-software og kundeservice på LiveAgent. Perfekt for nybegyndere, der vil forstå terminologien og forbedre deres kundeservicekundskaber. Besøg siden for at få styr på alle de vigtige termer!" hreflang="da-DK" onover-preload="1">Ordliste</a></li> <li id="menu-item-668606"><a href="https://www.liveagent.dk/akademi/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="da-DK" onover-preload="1">Akademi</a></li> <li id="menu-item-668607"><a href="https://www.liveagent.dk/skabeloner/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="da-DK" onover-preload="1">Skabeloner</a></li> <li id="menu-item-668609"><a href="https://www.liveagent.dk/skrivetest/" title="Test dine skrivefærdigheder med LiveAgents gratis skrivetest. Lær din skrivehastighed på få minutter og øv dig gratis for at forbedre dig." hreflang="da-DK" onover-preload="1">Skrivetest</a></li> <li id="menu-item-668610"><a href="https://www.liveagent.dk/costs-calculator/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="da-DK" onover-preload="1">Omkostningsberegner</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-140 widget_nav_menu"><div class="Footer__top__column__title h5">Populær</div><div class="menu-footer-top-popular-danish-container"><ul id="menu-footer-top-popular-danish" class="menu"><li id="menu-item-949950"><a href="https://www.liveagent.dk/knowledge-base-software/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="da-DK" onover-preload="1">Vidensbase software</a></li> <li id="menu-item-949976"><a href="https://www.liveagent.com/customer-service-software/" title="Acquiring customer service software is a significant investment, so we’ve created a list of the top 10 solutions you should consider." hreflang="en-US" onover-preload="1">Kundeservice software</a></li> <li id="menu-item-949977"><a href="https://www.liveagent.com/blog/best-voip-phone-systems-and-integrations/" title="Explore the top 20 VoIP phone systems and integrations for 2024 to enhance your business communications. Learn how to choose the best VoIP solution based on features, pricing, and requirements to streamline operations effectively. Discover the benefits of VoIP technology and find the perfect fit for your company's needs." hreflang="en-US" onover-preload="1">VoIP telefonsystemer</a></li> <li id="menu-item-949978"><a href="https://www.liveagent.com/self-service-software/" title="Discover the best customer self-service software of 2024 with LiveAgent. Enhance customer satisfaction and cut costs by automating support processes, offering 24/7 assistance through ticketing, live chat, call center management, and customer portals. Compare top providers like Zoho Desk, Intercom, and Help Scout for optimal business solutions. Explore features, pricing, and benefits to revolutionize your customer support experience today." hreflang="en-US" onover-preload="1">Selvbetjeningssoftware</a></li> <li id="menu-item-949979"><a href="https://www.liveagent.dk/inbound-call-center-software/" title="Indgående call center software kan hjælpe dig med at oprette et virtuelt callcenter. Se hvordan i vores omfattende vejledning." hreflang="da-DK" onover-preload="1">Software til indgående call center</a></li> <li id="menu-item-949980"><a href="https://www.liveagent.com/customer-complaint-management-system/" urlslab_href_old="https://www.liveagent.dk/complaint-management-software/" title="Customer complaint management system provides an all-in-one help desk solution that streamlines your communication channels. Find out the best system on the market for your business." hreflang="en-US" onover-preload="1">Klagehåndteringssystem</a></li> <li id="menu-item-949981"><a href="https://www.liveagent.com/customer-portal-software/" urlslab_href_old="https://www.liveagent.com/blog/best-client-portal-software/" title="Customer portal software will increase customer loayalty and sales. Try LiveAgent's 30-day free trial and make your customer service great." hreflang="en-US" onover-preload="1">Klientportalsoftware</a></li> <li id="menu-item-949982"><a href="https://www.liveagent.dk/startups/" title="Få den bedste kundesupport til din startup med LiveAgent's multi-kanal helpdesk software. Nyd 6 måneder gratis af vores Large-plan og 50% rabat derefter. Perfekt til startups i finansieringsstadier med op til 40 ansatte og $1M ARR. Ingen opsætningsgebyrer eller kreditkort påkrævet. Øg kundetilfredshed og effektivitet med LiveAgent's omfattende funktioner og integrationer." hreflang="da-DK" onover-preload="1">Helpdesk-software til startups</a></li> </ul></div></div> </div> </div> </div> </div> <div class="Footer__middle"> <div class="wrapper"> <div class="Footer__middle__row"> <div class="Footer__middle__contacts"> <div class="Footer__middle__title h5">Sales contacts</div> <ul> <li class="Footer__middle__contacts__phone"><a href="tel:+421%202%2033%20456%20826" title="LiveAgents telefonnummer">+421 2 33 456 826</a></li> <li class="Footer__middle__contacts__phone"><a href="tel:+1-888-257-8754" title="LiveAgents telefonnummer">+1-888-257-8754</a></li> <li class="Footer__middle__contacts__whatsapp"><a href="https://wa.me/17862041375?text=Hi!%20I%20am%20contacting%20you%20from%20https://www.liveagent.dk/security-privacy-policy/,%20and%20I%20am%20contacting%20you%20about..." title="LiveAgent's WhatsApp">+1-786-204-1375</a></li> <li class="Footer__middle__contacts__calendar"><a href="/demo/" title="LiveAgents demo" hreflang="da-DK" onover-preload="1">Planlæg en demo</a></li> </ul> </div> <div class="Footer__middle__social"> <div class="Footer__middle__title h5">Socials</div> <ul> <li> <a href="https://www.instagram.com/liveagent/" rel="noopener" target="_blank" title="LiveAgents Instagram"> <svg> <use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#social-instagram"></use> </svg> </a> </li> <li> <a href="https://www.facebook.com/LiveAgent/" rel="noopener" target="_blank" title="LiveAgents Facebook"> <svg> <use xlink:href=" https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#social-facebook "></use> </svg> </a> </li> <li> <a href="https://twitter.com/LiveAgent" rel="noopener" target="_blank" title="LiveAgents Twitter"> <svg> <use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#social-twitter"></use> </svg> </a> </li> <li> <a href="https://www.linkedin.com/company/liveagent/" rel="nofollow noopener" target="_blank" title="LiveAgents Linkedin"> <svg> <use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#social-linkedin"></use> </svg> </a> </li> <li> <a href="https://consent.youtube.com/m?continue=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCSG5TrYcDozs6jkLf66taBg%3Fcbrd%3D1&gl=DE&m=0&pc=yt&cm=2&hl=de&src=1" rel="nofollow noopener" target="_blank" title="LiveAgents YouTube" urlslab_href_old="https://www.youtube.com/channel/UCSG5TrYcDozs6jkLf66taBg"> <svg> <use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#social-youtube"></use> </svg> </a> </li> <li> <a href="https://wa.me/17862041375" rel="nofollow noopener" target="_blank" title="LiveAgent's WhatsApp"> <svg> <use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#social-whatsapp"></use> </svg> </a> </li> </ul> </div> <div class="Footer__middle__reviews"> <div class="Footer__middle__title h5">Reviews</div> <a class="Footer__middle__reviews__img" href="https://www.g2.com/products/liveagent/reviews?utm_source=review-widget" target="_blank" title="Read reviews of LiveAgent on G2"> <picture><img alt="Read LiveAgent reviews on G2" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/reviews/g2-reviews-img.png" data-urlslabstyle="" style="opacity: 0; 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