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<!DOCTYPE html> <html lang="en" dir="ltr"> <head> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta name="google-site-verification" content="5fPGCLllnWrvFxH9QWI0l1TadV7byeEvfPcyK2VkS_s"/> <meta name="google-site-verification" content="Rp5zp04IKW-s1IbpTOGB7Z6XY60oloZD5C3kTM-AiY4"/> <title>publish.etp</title> <link rel="shortcut icon" href="/static/favicon.ico"/> <link href="https://fonts.googleapis.com/css?family=Roboto:300,400,500,700,100,italic" rel="stylesheet"> <link href="/static/gen/zenodo.dd631c58.css" rel="stylesheet">   </head> <body ng-csp class="no-mathjax" itemscope itemtype="http://schema.org/WebPage" data-spy="scroll" data-target=".scrollspy-target">  <header> <nav class="navbar navbar-default navbar-static-top"> <div class="container"> <div class="navbar-header"> <button type="button" class="navbar-toggle collapsed" data-toggle="collapse" data-target="#navbar" aria-expanded="false" aria-controls="navbar"> <span class="sr-only">Toggle navigation</span> <span class="icon-bar"></span> <span class="icon-bar"></span> <span class="icon-bar"></span> </button> <a href="/"><img class="navbar-brand" src="/static/img/logos/publish_etp_logo_w.svg" alt="publish.etp" /></a> </div> <div id="navbar" class="navbar-collapse collapse"> <form class="navbar-form navbar-left navbar-search" action="/search" role="search"> <div class="form-group"> <div class="input-group"> <input type="text" class="form-control search" name="q" placeholder="Search"> <div class="input-group-btn"> <button type="submit" class="btn btn-default"><i class="fa fa-search"></i></button> </div> </div> </div> </form> <ul class="nav navbar-nav"> <li><a href="/deposit">Upload</a></li> <li><a href="/communities/">Communities</a></li> </ul> <form class="navbar-form navbar-right"> <a href=" /login/?next=%2Fsupport" class="btn btn-success"><i class="fa fa-sign-in"></i> Log in</a> </form> </div> </div> </nav> </header> <div id="contact-page" class="container" > <div class="row"> <div class="col-md-10"> <div class="panel-body"> <h2 class="header-form">Contact us</h2> <p>Before making a request, you can have a look at our <a href="http://help.zenodo.org">FAQ</a> and <a href="http://about.zenodo.org">other resources</a> for more detailed information about the operation, features and goals of Zenodo.</p> <p>It is recommended to <a href="/login/">login</a> before sending a request, so we can automatically fill-in your contact information. It is especially important for quicker resolution of all technical issues and requests concerning your Zenodo account.</p> <form id="contact-form" method="POST" enctype="multipart/form-data" role="form"> <input id="csrf_token" name="csrf_token" type="hidden" value="IjdhZmU3NDgzZGMwMTkyZjRkMmY4MTI0NzdmMGEwMWYzNjVmYTE0Yzgi.Giy9wQ.Y7CWK_31AtMteRQc5PMl-CX-1FY"> <div class="contact"> <div class="row"> <div class="form-group field-name"> <div class="col-md-2"> <label class="control-label" for="name">Name</label> </div> <div class="col-md-4"> <input class="form-control" id="name" name="name" type="text" value=""> <p class="text-muted field-desc"><small>Required.</small></p> <span id="error-name" class="text-danger help-inline"> </span></div> </div> </div> <div class="row"> <div class="form-group field-email"> <div class="col-md-2"> <label class="control-label" for="email">Email</label> </div> <div class="col-md-4"> <input class="form-control" id="email" name="email" type="text" value=""> <p class="text-muted field-desc"><small>Required.</small></p> <span id="error-email" class="text-danger help-inline"> </span></div> </div> </div> <div class="row"> <div class="form-group field-issue_category"> <div class="col-md-2"> <label class="control-label" for="issue_category">Category</label> </div> <div class="col-md-4"> <select class="form-control" id="issue_category" name="issue_category"><option value="file-modification">File modification</option><option value="upload-quota">File upload quota increase</option><option value="record-inactivation">Record inactivation</option><option value="openaire">OpenAIRE</option><option value="partnership">Partnership, outreach and media</option><option value="tech-support">Security issue, bug or spam report</option><option value="other">Other</option></select> <p class="text-muted field-desc"><small>Required.</small></p> <span id="error-issue_category" class="text-danger help-inline"> </span></div> </div> </div> <div class="row"> <div class="col-md-2"></div> <div class="col-md-10"> <ul id="categories-tab" class="nav nav-tabs"> <li class=" active in"> <a name="file-modification" href="#file-modification"></a> </li> <li class=""> <a name="upload-quota" href="#upload-quota"></a> </li> <li class=""> <a name="record-inactivation" href="#record-inactivation"></a> </li> <li class=""> <a name="openaire" href="#openaire"></a> </li> <li class=""> <a name="partnership" href="#partnership"></a> </li> <li class=""> <a name="tech-support" href="#tech-support"></a> </li> <li class=""> <a name="other" href="#other"></a> </li> </ul> <div class="tab-content content-tab"> <div id="file-modification" class="tab-pane fade active in"> All requests related to updating files in already published record(s). This includes new file addition, file removal or file replacement. Before sending a request, please consider creating a <a href="http://help.zenodo.org/#versioning">new version</a> of your upload. Please first consult our <a href="http://help.zenodo.org/#general">FAQ</a> to get familiar with the file update conditions, to see if your case is eligible.<br /><br />You request has to contain <u>all</u> of the points below:<ol><li>Provide a justification for the file change in the description.</li><li>Mention any use of the record(s) DOI in publications or online, e.g.: list papers that cite your record and provide links to posts on blogs and social media. Otherwise, state that to the best of your knowledge the DOI has not been used anywhere.</li><li>Specify the record(s) you want to update <u>by the Zenodo URL</u>, e.g.: "https://publish.etp.kit.edu/record/8428".<br /><u>Providing only the record's title, publication date or a screenshot with search result is not explicit enough</u>.</li><li>If you want to delete or update a file, specify it <u>by its filename</u>, and mention if you want the name to remain as is or changed (by default the filename of the new file will be used).</li><li>Upload the new files below or provide a publicly-accessible URL(s) with the files in the description.</li></ol><b><u>Not providing full information on any of the points above will significantly slow down your request resolution</u></b>, since our support staff will have to reply back with a request for missing information. </div> <div id="upload-quota" class="tab-pane fade"> All requests for a quota increase beyond the 50GB limit. Please include the following information with your request:<ol><li>The total size of your dataset, number of files and the largest file in the dataset. When referring to file sizes use <a href="https://en.wikipedia.org/wiki/IEEE_1541-2002">SI units</a></li><li>Information related to the organization, project or grant which was involved in the research, which produced the dataset.</li><li>Information on the currently in-review or future papers that will cite this dataset (if applicable). If possible specify the journal or conference.</li></ol> </div> <div id="record-inactivation" class="tab-pane fade"> Requests related to record inactivation, either by the record owner or a third party. Please specify the record(s) in question by the URL(s), and reason for the inactivation. </div> <div id="openaire" class="tab-pane fade"> All questions related to OpenAIRE reporting and grants. Before sending a request, make sure your problem was not already resolved, see OpenAIRE <a href="https://www.openaire.eu/support/faq">FAQ</a>. For questions unrelated to Zenodo, you should contact OpenAIRE <a href="https://www.openaire.eu/support/helpdesk">helpdesk</a> directly. </div> <div id="partnership" class="tab-pane fade"> All questions related to possible partnerships, outreach, invited talks and other official inquiries by media.If you are a journal, organization or conference organizer interested in using Zenodo as archive for your papers, software or data, please provide details for your usecase. </div> <div id="tech-support" class="tab-pane fade"> Report a technical issue or a spam content on Zenodo.Please provide details on how to reproduce the bug. Upload any screenshots or files which are relevant to the issue or to means of reproducing it. Include error messages and error codes you might be getting in the description.<br /> For REST API errors, provide a minimal code which produces the issues. Use external services for scripts and long text, e.g.: <a href="https://gist.github.com/">GitHub Gist</a>. <strong>Do not disclose your password or REST API access tokens.</strong> </div> <div id="other" class="tab-pane fade"> Questions which do not fit into any other category. </div> </div> </div> </div> <div class="row"> <div class="form-group field-subject"> <div class="col-md-2"> <label class="control-label" for="subject">Subject</label> </div> <div class="col-md-10"> <input class="form-control" id="subject" name="subject" type="text" value=""> <p class="text-muted field-desc"><small>Required.</small></p> <span id="error-subject" class="text-danger help-inline"> </span></div> </div> </div> <div class="row"> <div class="form-group field-description"> <div class="col-md-2"> <label class="control-label" for="description">How can we help?</label> </div> <div class="col-md-10"> <textarea class="form-control" id="description" name="description"></textarea> <p class="text-muted field-desc"><small>Required.</small></p> <span id="error-description" class="text-danger help-inline"> </span></div> </div> </div> <div class="row"> <div class="col-md-2"></div> <div class="col-md-10"> <div class="panel panel-default upload-panel" align="center"> <h3 class="upload-header">Drag files anywhere or click <a class="upload-button">here</a> to upload</h3> <p class="upload-info"></p> </div> <input class="form-control" id="attachments" multiple name="attachments" style="display:none" type="file"> <p class="text-muted field-desc"><small>Optional. Max attachments size: 10.0 MB</small></p> <span id="error-attachments" class="text-danger help-inline"> </span> </div> </div> <div class="row"> <div class="col-md-2"> <label class="control-label" for="include_os_browser">Browser & OS</label> </div> <div class="col-md-10"> <p><strong>Operating System:</strong> Windows Vista - <strong>Browser:</strong> IE 7.0 </p> <label class="checkbox-inline" for="include_os_browser"> <input checked class="" id="include_os_browser" name="include_os_browser" type="checkbox" value="y"> <span id="error-include_os_browser" class="text-danger help-inline"> </span> <p>Include this information to assist us with narrowing down the cause of your problem.</p> </label> </div> </div> <div class="row"> <div class="col-md-4"></div> <div class="col-md-4"> <br> <button class="btn btn-block btn-success" type="submit">Send request</button> </div> <div class="col-md-4"></div> </div> </form> </div> </div>  <div class="modal fade" id="confirmationModal" tabindex="-1" role="dialog" aria-labelledby="confirmationModalLabel"> <div class="modal-dialog" role="document"> <div class="modal-content"> <div class="modal-header"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button> <h4 class="modal-title" id="confirmationModalLabel">Warning!</h4> </div> <div class="modal-body"> <form> <div class="form-group"> <p> You haven't attached any files. If you want to add/update files, make sure to attach them or provide us with the link to them. </p> <p>Do you want to proceed anyway?</p> </div> </form> </div> <div class="modal-footer"> <button type="button" class="btn btn-default" data-dismiss="modal">Cancel</button> <button type="button" class="btn btn-primary" id="confirm">Send request</button> </div> </div> </div> </div> </div> </div> </div> <footer class="footer"> <div class="menu-wrapper"> <div class="container"> <div class="row footer-menu"> <div class="col-xs-12 col-md-8"> <div class="row"> <div class="col-xs-3 col-sm-2 col-md-2"> <h5>Help</h5> <ul class="list-unstyled"> <li><a href="/support">Support</a></li> </ul> </div> <div class="col-xs-5 col-sm-4 col-md-2"> <h5>About Zenodo</h5> <ul class="list-unstyled"> <li><a href="http://about.zenodo.org">About</a></li> <li><a href="http://help.zenodo.org">FAQ</a></li> <li><a href="http://developers.zenodo.org">For developers</a></li> </ul> </div> </div> </div>  </div> </div> </div> <div class="container"> <div class="row"> <div class="col-lg-auto text-center"> <p>Powered by <a href="http://zenodo.org">Zenodo</a> & <a href="http://inveniosoftware.org">Invenio</a></p> </div> </div> </div> </footer> <script src="/static/gen/zenodo.fb3b7332.js"></script> <script type="text/x-mathjax-config"> MathJax.Hub.Config({ tex2jax: { inlineMath: [['$','$'], ['\$','\$']], processClass: "mathjax", ignoreClass: "no-mathjax" }, CommonHTML: { scale: 70 } }); /* MathJax.Hub.Register.StartupHook("CommonHTML Jax Ready",function () { var VARIANT = MathJax.OutputJax["CommonHTML"].FONTDATA.VARIANT; VARIANT["normal"].fonts.unshift("MathJax_SansSerif"); VARIANT["bold"].fonts.unshift("MathJax_SansSerif-bold"); VARIANT["italic"].fonts.unshift("MathJax_SansSerif-Italic"); VARIANT["-tex-mathit"].fonts.unshift("MathJax_SansSerif-Italic"); }); */ </script> <script type="text/javascript" async src="https://cdnjs.cloudflare.com/ajax/libs/mathjax/2.7.5/MathJax.js?config=TeX-AMS_CHTML"></script> <script type="text/javascript"> var MAX_FILE_SIZE = 10000000; var DESCRIPTION_MIN_LENGTH = 20; var DESCRIPTION_MAX_LENGTH = 5000; var confirmed = false; function formatFileSize(bytes) { if (bytes == 0) {return '0.00 B';} var e = Math.floor(Math.log(bytes) / Math.log(1000)); return (bytes / Math.pow(1000, e)).toFixed(2) + ' ' + ' KMGTP'.charAt(e) + 'B'; }; function getFiles(e) { if (e.target && e.target.files) { return e.target.files; } else if (e.originalEvent && e.originalEvent.dataTransfer) { return e.originalEvent.dataTransfer.files; } } // Shows an error if size is greater than max attachment size. function handleFileSelection(event) { var files = getFiles(event); if(files.length == 0) return; var filesInfo = '<strong>' + files.length + ' file(s) selected.</strong>'; var totalSize = 0; for(var i = 0; i < files.length; i++){ totalSize += files[i].size; filesInfo += '<br/><small>' + files[i].name + ' &nbsp&nbsp ' + formatFileSize(files[i].size) + '</small>'; } $('.upload-info').get(0).innerHTML = filesInfo; if(totalSize > MAX_FILE_SIZE) { $('.field-attachments').addClass('has-error'); $('#error-attachments').get(0).innerHTML = 'File size exceeded. Please add URLs to the files or make a smaller selection.'; $('button#form_button').prop('disabled', true); } else { $('.field-attachments').removeClass('has-error'); $('#error-attachments').get(0).innerHTML = ''; $('button#form_button').prop('disabled', false); } } // Setup file upload droparea function initFileDroparea(droparea, button) { function noop(e) { e.preventDefault(); e.stopPropagation(); } droparea.on({ dragenter: noop, dragover: noop, dragleave: noop, drop: function(e) { noop(e); handleFileSelection(e); }, }); var attachments = $('#attachments'); attachments.change(handleFileSelection); button.click(function() { attachments.value = null; attachments.trigger('click'); }); } function validateForm() { var isValid = true; var fields = ['name', 'email', 'issue_category', 'subject', 'description']; var errorMessages = fields.reduce(function(acc, key) { acc[key] = []; return acc }, {} ); var required = ['name', 'email', 'issue_category', 'subject']; required.forEach(function(fieldName) { var field = $('#contact-form :input#' + fieldName); if (!$.trim(field.val()).length) { errorMessages[fieldName].push('This field is required.'); isValid = false; } }); var name = $('#contact-form :input#name').val(); if (name.includes(',')) { errorMessages.name.push( 'Field should not contain any comma.'); isValid = false; } var email = $('#contact-form :input#email').val(); if (email.includes(',')) { errorMessages.email.push( 'Field should not contain any comma.'); isValid = false; } var description = $('#contact-form :input#description').val() if (description.length < DESCRIPTION_MIN_LENGTH || description.length > DESCRIPTION_MAX_LENGTH) { errorMessages.description.push( 'Field must be between ' + DESCRIPTION_MIN_LENGTH + ' and ' + DESCRIPTION_MAX_LENGTH + ' characters long.'); isValid = false; } $.each(errorMessages, function(fieldName, errors) { var field = $('#contact-form :input#' + fieldName); if (errors.length) { $('span#error-' + fieldName).text(errors.join('<br>')); field.closest('div.form-group').addClass('has-error'); } else { $('span#error-' + fieldName).text(''); field.closest('div.form-group').removeClass('has-error'); } }); var category = $('#contact-form :input#issue_category').val(); var files = $('#attachments')[0].files; // if there's no file to be uploaded, display a warning // and ask for a confirmation before sending the request if (isValid && category=='file-modification' && files.length == 0 && !confirmed) { isValid = false; $('#confirmationModal').modal({backdrop: 'static'}), $('#confirm').click(function(e){ confirmed = true; $('form#contact-form').submit(); }) } return isValid; } $(function () { // Setup issue category descriptions $('#categories-tab').hide(); $('#issue_category').on('change', function(e){ $('#categories-tab li a[name="'+ $(this).val() + '"]').tab('show'); }); initFileDroparea($('html'), $('a.upload-button')); $('form#contact-form').submit(validateForm); }); </script> </body> </html>

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