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We have answers.</div> <div class="hero-unit__search"> <form role="search" class="search" data-search="" data-instant="true" autocomplete="off" action="/web/20210622021917/https://support.alexa.com/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓"/><input type="search" name="query" id="query" placeholder="Search" autocomplete="off" aria-label="Search"/> <input type="submit" name="commit" value="Search"/></form> </div> </div> </div> <div class="container" data-article-page> <div class="container-inner"> <div class="row clearfix"> <div class="column column--sm-12 center-block"> <ol class="breadcrumbs"> <li title="Alexa Support"> <a href="/web/20210622021917/https://support.alexa.com/hc/en-us">Alexa Support</a> </li> <li title="General"> <a href="/web/20210622021917/https://support.alexa.com/hc/en-us/categories/200014214-General">General</a> </li> <li title="Payments"> <a href="/web/20210622021917/https://support.alexa.com/hc/en-us/sections/360007583293-Payments">Payments</a> </li> </ol> <article class="article clearfix" itemscope itemtype="http://schema.org/Article"> <header class="article-header"> <h1 class="article__title" itemprop="name"> How do I change my payment information? </h1>  </header> <div class="article-body markdown" itemprop="articleBody"> <p>You can update your <strong>non-Agency account</strong>'s payment information with these steps:</p> <ol> <li>Go to <a class="external-link" href="https://web.archive.org/web/20210622021917/https://www.alexa.com/account/paymentinfo" rel="nofollow">Your Payment Information</a>.</li> <li>Login with the same account you used to sign up for Alexa Pro.</li> <li>Select the 'Update Payment Information' link.</li> <li>Press the 'Change' button <img src="/web/20210622021917im_/https://support.alexa.com/hc/article_attachments/360017866773/Screen_Shot_2018-10-29_at_9.43.18_AM.png" alt="Screen_Shot_2018-10-29_at_9.43.18_AM.png" width="47" height="21">.</li> <li>Enter your updated payment information.</li> <li>Press the 'Save' button <img src="/web/20210622021917im_/https://support.alexa.com/hc/article_attachments/360017139374/Screen_Shot_2018-10-29_at_9.43.34_AM.png" alt="Screen_Shot_2018-10-29_at_9.43.34_AM.png" width="36" height="19">.</li> </ol> <div><img src="/web/20210622021917im_/https://support.alexa.com/hc/article_attachments/360050424973/ProChangePayment.gif" alt="ProChangePayment.gif"></div> <p>You can update your <strong>Agency account</strong>'s payment information with these steps:</p> <ol> <li>Go to <a class="external-link" href="https://web.archive.org/web/20210622021917/https://hub.alexa.com/account/payment" rel="nofollow">https://hub.alexa.com/account/payment</a>.</li> <li>Login with your Agency account.</li> <li>Click the pencil icon <em class="fas fa-pencil-alt"> </em>to edit your current payment information.</li> <li>Enter new information.</li> <li>Press the 'Update' button <img src="/web/20210622021917im_/https://support.alexa.com/hc/article_attachments/360017139054/UpdatedButton.png" alt="UpdatedButton.png" width="45" height="24">.</li> </ol> <div><img src="/web/20210622021917im_/https://support.alexa.com/hc/article_attachments/360049608954/AgencyPaymentChange.gif" alt="AgencyPaymentChange.gif"></div> </div> </article>  <div class="article-more-questions"></div> <hr> <section class="section-articles"> <h4 class="section-articles__title">Articles in this section</h4> <ul class="section-articles__list"> <li class="section-articles__item"> <a href="/web/20210622021917/https://support.alexa.com/hc/en-us/articles/202344664-What-payment-options-are-available-on-alexa-com-" class="section-articles__link ">What payment options are available on alexa.com?</a> </li> <li class="section-articles__item"> <a href="/web/20210622021917/https://support.alexa.com/hc/en-us/articles/219364708-How-do-I-get-an-invoice-for-my-subscription-payment-" class="section-articles__link ">How do I get an invoice for my subscription payment?</a> </li> <li class="section-articles__item"> <a href="/web/20210622021917/https://support.alexa.com/hc/en-us/articles/200880040-How-do-I-change-my-payment-information-" class="section-articles__link is-active">How do I change my payment information?</a> </li> <li class="section-articles__item"> <a href="/web/20210622021917/https://support.alexa.com/hc/en-us/articles/203355320-Why-do-I-have-to-provide-a-billing-address-for-my-subscription-" class="section-articles__link ">Why do I have to provide a billing address for my subscription?</a> </li> <li class="section-articles__item"> <a href="/web/20210622021917/https://support.alexa.com/hc/en-us/articles/360001361273-Why-was-my-card-charged-1-00-" class="section-articles__link ">Why was my card charged $1.00?</a> </li> <li class="section-articles__item"> <a href="/web/20210622021917/https://support.alexa.com/hc/en-us/articles/203580190-Are-taxes-charged-on-Alexa-subscriptions-" class="section-articles__link ">Are taxes charged on Alexa subscriptions? </a> </li> <li class="section-articles__item"> <a href="/web/20210622021917/https://support.alexa.com/hc/en-us/articles/204325900-In-what-U-S-states-does-Alexa-charge-sales-tax-" class="section-articles__link ">In what U.S. states does Alexa charge sales tax?</a> </li> <li class="section-articles__item"> <a href="/web/20210622021917/https://support.alexa.com/hc/en-us/articles/203128744-What-is-a-VAT-Registration-Number-" class="section-articles__link ">What is a VAT Registration Number?</a> </li> <li class="section-articles__item"> <a href="/web/20210622021917/https://support.alexa.com/hc/en-us/articles/204153024-How-do-I-let-Alexa-know-my-organization-is-exempt-from-U-S-sales-tax-" class="section-articles__link ">How do I let Alexa know my organization is exempt from U.S. sales tax?</a> </li> </ul> </section> </div> </div> </main> </div> <script src="//web.archive.org/web/20210622021917js_/https://theme.zdassets.com/theme_assets/53743/c2c7e71d4fcfc4cc88f717636caa283712cab22b.js"></script> <script type="text/javascript"> function generateUUID() { var d = new Date().getTime(); var d2 = (performance && performance.now && (performance.now()*1000)) || 0; return 'xxxxxxxx-xxxx-4xxx-yxxx-xxxxxxxxxxxx'.replace(/[xy]/g, function(c) { var r = Math.random() * 16; if(d > 0){ r = (d + r)%16 | 0; d = Math.floor(d/16); } else { r = (d2 + r)%16 | 0; d2 = Math.floor(d2/16); } return (c === 'x' ? 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