Trusted Service Awards

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} .elements-sac-content-button { margin-top: 8px !important; margin-bottom: 32px !important; margin-left: 0px !important; margin-right: 0px !important; } .elements-div-content_widget_1714043010261 { padding-top: 32px !important; padding-bottom: 32px !important; padding-left: 0px !important; padding-right: 0px !important; margin-top: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; margin-right: 0px !important; } .elements-module-image { padding-top: 32px !important; padding-bottom: 0px !important; padding-left: 0px !important; padding-right: 0px !important; } .elements-sac-card__text__widget_1714043010261 { padding-top: 24px !important; padding-bottom: 32px !important; padding-left: 24px !important; padding-right: 24px !important; } } .elements-sac-top-content { margin-bottom: 16px; } @media(min-width: 768px) { .elements-sac-top-content { display: flex; align-items: flex-end; justify-content: space-between; margin-bottom: 16px; } } @media(max-width: 1204px) { .elements-sac-cards__widget_1714043010261 { grid-column-gap: 18px; } } @media(max-width: 1183px) { .elements-sac-cards__widget_1714043010261 { grid-column-gap: 27px; grid-template-columns: repeat(2, auto) !important; } } @media(max-width: 767px) { .elements-sac-content-text { width: 100% !important; } .elements-sac-content-button { width: 100% !important; } .elements-sac-cards__widget_1714043010261 { grid-column-gap: 27px; grid-template-columns: repeat(1, auto) !important; } } .elements-sac-cards__card:hover { cursor: pointer; } .elements-sac-card__image__widget_1714043010261 { max-width: 100%; margin-right: 8px; } .elements-sac-card__footer { padding: 0px 24px 16px 24px; position: absolute; bottom: 0; left: 0; width: 100%; } .elements-sac-card__footer_content { border-top: 1px solid #E7E8F1; padding-top: 24px; } .elements-module-card-title-content { margin-top: 8px; padding-left: 8px; } .elements-sac-card__footer_text-container { padding-right: 16px; margin-bottom: -15px; margin-top: 4px; } .elements-sac-card__footer_badge-container__widget_1714043010261 { margin-top: 16px; } @media (max-width: 812px) { .elements-sac-card__footer_badge-container__widget_1714043010261 { float: left !important; text-align: left !important; margin-bottom: 16px; margin-top: 0px; width: 100% !important; padding-left: 72px; } .elements-sac-cards__widget_1714043010261 { grid-column-gap: 18px; } } @media(max-width: 767px) { .elements-sac-cards__card { width: 100%; } .elements-sac-card__footer_badge-container__widget_1714043010261 { float: right !important; text-align: right !important; margin-bottom: 10x; margin-top: 16px; width: auto !important; padding-left: 0px; } } @media (max-width: 425px) { .elements-sac-card__footer_badge-container__widget_1714043010261 { float: left !important; text-align: left !important; margin-bottom: 16px; margin-top: 16px; width: 100% !important; } } </style> <style> @media(max-width: 767px) { } </style> <style> .elements-module-image_module_16134169095518 { -webkit-filter: drop-shadow(0px 3px 10px rgba(31, 37, 89, 0.04)); filter: drop-shadow(0px 3px 10px rgba(31, 37, 89, 0.04)); } .elements-form__section__subscribe_module_16134169095518 { max-width: 368px; } .elements-form__section__subscribe_module_16134169095518 form { position: relative; } .elements-form__section__subscribe_module_16134169095518 form label { display: none !important; } .elements-form__section__subscribe_module_16134169095518 form input[type=email] { height: 72px; padding-right: 150px !important; } .elements-form__section__subscribe_module_16134169095518 form .hs-submit { position: absolute; top: 9px; right: 10px; } .elements-form__section__subscribe_module_16134169095518 form .hs-button { padding: 18px 20px !important; } .elements-form__section__subscribe_module_16134169095518 form .hs-error-msg { margin-bottom: -1.4rem; } .elements-form__section__subscribe_module_16134169095518 .submitted-message { color: #62668A !important; } @media(max-width: 767px) { .elements-form__section__subscribe_module_16134169095518 form .hs-submit { position: absolute; right: 10px; width: unset; } .elements-form__section__subscribe_module_16134169095518 form .hs-button { width: unset; } .elements-div-content_module_16134169095518 { } } @media(max-width: 450px) { .elements-form__section__subscribe_module_16134169095518 form .hs-submit { position: unset; width: 100%; } .elements-form__section__subscribe_module_16134169095518 form input[type=email] { height: 70px; padding: .7rem 1.2rem !important; } .elements-form__section__subscribe_module_16134169095518 form .hs-button { width: 100%; height: 54px; } .elements-form__section__subscribe_module_16134169095518 form .hs-form-field { margin-bottom: 16px; } .elements-form__section__subscribe_module_16134169095518 form .hs-error-msg { margin-bottom: 0px !important; } } @media(max-width: 1050px) { } @media(max-width: 767px) { .elements-div-content_module_16134169095518 { padding-top: 16px !important; padding-bottom: 56px !important; padding-left: 38px !important; padding-right: 38px !important; margin-top: 24px !important; margin-bottom: 56px !important; margin-left: 0px !important; margin-right: 0px !important; } .elements-module-image-container_module_16134169095518 { padding-top: 0px !important; padding-bottom: 0px !important; padding-left: 0px !important; padding-right: 0px !important; } .elements-module-content_module_16134169095518 { padding-top: 0px !important; padding-bottom: 0px !important; padding-left: 0px !important; padding-right: 0px !important; } } </style> <style> .elements-social-links__container_module_161107835119668 { margin-left: -4px !important; } .elements-social-links__container_module_161107835119668 { text-align: right; } .elements-social-links__icon_module_161107835119668 { transition: 0.3s ease-in-out; } .elements-social-links__icon_module_161107835119668:hover { transform: scale(1.2); } @media (max-width: 767px) { .elements-social-links__container_module_161107835119668 { text-align: left; margin-top: 0px !important; margin-bottom: 0px !important; } } </style>  <style id="hs_editor_style" type="text/css"> #hs_cos_wrapper_module_17205233263927 { background-color: #F7F2ED !important; background-image: none !important; border-radius: 20px !important; display: block !important; padding-bottom: 40px !important; padding-left: 40px !important; padding-right: 40px !important; padding-top: 40px !important } #hs_cos_wrapper_module_17205233263927 input[type="submit"] { font-size: 20px !important } #hs_cos_wrapper_module_17205233263927 .hs-button { font-size: 20px !important } #hs_cos_wrapper_module_17205233263927 .hs-submit { text-align: CENTER !important } #hs_cos_wrapper_module_17205233263927 input[type="text"] { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205233263927 input[type="email"] { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205233263927 textarea { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205233263927 input[type="number"] { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205233263927 select { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205233263927 input[type="file"] { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205233263927 input[type="tel"] { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205233263927 input[type="date"] { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205233263927 .hs-error-msg { color: #FF0201 !important } #hs_cos_wrapper_module_17205233263927 .hs_error_rollup .hs-error-msgs .hs-main-font-element { color: #FF0201 !important } #hs_cos_wrapper_module_17205233263927 label:not(.hs-error-msg) { color: #000000 !important; font-size: 18px !important } #hs_cos_wrapper_module_17205233263927 label:not(.hs-error-msg) p , #hs_cos_wrapper_module_17205233263927 label:not(.hs-error-msg) li , #hs_cos_wrapper_module_17205233263927 label:not(.hs-error-msg) span , #hs_cos_wrapper_module_17205233263927 label:not(.hs-error-msg) label , #hs_cos_wrapper_module_17205233263927 label:not(.hs-error-msg) h1 , #hs_cos_wrapper_module_17205233263927 label:not(.hs-error-msg) h2 , #hs_cos_wrapper_module_17205233263927 label:not(.hs-error-msg) h3 , #hs_cos_wrapper_module_17205233263927 label:not(.hs-error-msg) h4 , #hs_cos_wrapper_module_17205233263927 label:not(.hs-error-msg) h5 , #hs_cos_wrapper_module_17205233263927 label:not(.hs-error-msg) h6 { color: #000000 !important; font-size: 18px !important } #hs_cos_wrapper_module_17168998898956 { display: block !important; padding-bottom: 20px !important } #hs_cos_wrapper_module_17205233263927 { background-color: #F7F2ED !important; background-image: none !important; border-radius: 20px !important; display: block !important; padding-bottom: 40px !important; padding-left: 40px !important; padding-right: 40px !important; padding-top: 40px !important } #hs_cos_wrapper_module_17205233263927 input[type="submit"] { font-size: 20px !important } #hs_cos_wrapper_module_17205233263927 .hs-button { font-size: 20px !important } #hs_cos_wrapper_module_17205233263927 .hs-submit { text-align: CENTER !important } #hs_cos_wrapper_module_17205233263927 input[type="text"] { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205233263927 input[type="email"] { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205233263927 textarea { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205233263927 input[type="number"] { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205233263927 select { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205233263927 input[type="file"] { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205233263927 input[type="tel"] { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205233263927 input[type="date"] { border-color: #000000 !important; color: #000000 !important } #hs_cos_wrapper_module_17205233263927 .hs-error-msg { color: #FF0201 !important } #hs_cos_wrapper_module_17205233263927 .hs_error_rollup .hs-error-msgs .hs-main-font-element { color: #FF0201 !important } #hs_cos_wrapper_module_17205233263927 label:not(.hs-error-msg) { color: #000000 !important; font-size: 18px !important } #hs_cos_wrapper_module_17205233263927 label:not(.hs-error-msg) p , #hs_cos_wrapper_module_17205233263927 label:not(.hs-error-msg) li , #hs_cos_wrapper_module_17205233263927 label:not(.hs-error-msg) span , #hs_cos_wrapper_module_17205233263927 label:not(.hs-error-msg) label , #hs_cos_wrapper_module_17205233263927 label:not(.hs-error-msg) h1 , #hs_cos_wrapper_module_17205233263927 label:not(.hs-error-msg) h2 , #hs_cos_wrapper_module_17205233263927 label:not(.hs-error-msg) h3 , #hs_cos_wrapper_module_17205233263927 label:not(.hs-error-msg) h4 , #hs_cos_wrapper_module_17205233263927 label:not(.hs-error-msg) h5 , #hs_cos_wrapper_module_17205233263927 label:not(.hs-error-msg) h6 { color: #000000 !important; font-size: 18px !important } #hs_cos_wrapper_module_17168998898956 { display: block !important; padding-bottom: 20px !important } .dnd_area-row-0-force-full-width-section > .row-fluid { max-width: none !important; } .dnd_area-row-1-max-width-section-centering > .row-fluid { max-width: 1440px !important; margin-left: auto !important; margin-right: auto !important; } .dnd_area-row-3-max-width-section-centering > .row-fluid { max-width: 1000px !important; margin-left: auto !important; margin-right: auto !important; } .dnd_area-row-4-force-full-width-section > .row-fluid { max-width: none !important; } .dnd_area-row-5-max-width-section-centering > .row-fluid { max-width: 1000px !important; margin-left: auto !important; margin-right: auto !important; } .dnd_area-row-6-force-full-width-section > .row-fluid { max-width: none !important; } .dnd_area-row-7-max-width-section-centering > .row-fluid { max-width: 1000px !important; margin-left: auto !important; margin-right: auto !important; } .dnd_area-row-8-max-width-section-centering > .row-fluid { max-width: 1000px !important; margin-left: auto !important; margin-right: auto !important; } .dnd_area-row-10-max-width-section-centering > .row-fluid { max-width: 800px !important; margin-left: auto !important; margin-right: auto !important; } .module_171385308878711-flexbox-positioning { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-align: center !important; -ms-flex-pack: start; display: flex !important; flex-direction: column !important; align-items: center !important; justify-content: flex-start; } .module_171385308878711-flexbox-positioning > div { max-width: 100%; flex-shrink: 0 !important; } .widget_1714042043702-flexbox-positioning { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-align: center !important; -ms-flex-pack: start; display: flex !important; flex-direction: column !important; align-items: center !important; justify-content: flex-start; } .widget_1714042043702-flexbox-positioning > div { max-width: 100%; flex-shrink: 0 !important; } .section-1-module-2-flexbox-positioning { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-align: center !important; -ms-flex-pack: start; display: flex !important; flex-direction: column !important; align-items: center !important; justify-content: flex-start; } .section-1-module-2-flexbox-positioning > div { max-width: 100%; flex-shrink: 0 !important; } .module_17205233263926-flexbox-positioning { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-align: center !important; -ms-flex-pack: start; display: flex !important; flex-direction: column !important; align-items: center !important; justify-content: flex-start; } .module_17205233263926-flexbox-positioning > div { max-width: 100%; flex-shrink: 0 !important; } /* HubSpot Non-stacked Media Query Styles */ @media (min-width:768px) { .cell_17138530887863-row-0-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .cell_17138530887872-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_17138530887872-vertical-alignment > div { flex-shrink: 0 !important; } .cell_17138530887872-row-0-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .cell_17138530887875-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_17138530887875-vertical-alignment > div { flex-shrink: 0 !important; } .cell_17138530887874-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; 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</div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-5 dnd_area-row-2-background-layers dnd_area-row-2-padding dnd_area-row-2-background-color dnd-section"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-6 cell_17138530887863-row-0-vertical-alignment dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell cell_17138530887872-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-7 cell_17138530887872-row-0-vertical-alignment dnd-row"> <div class="row-fluid "> <div class="span6 widget-span widget-type-cell cell_17138530887874-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="6"> <div class="row-fluid-wrapper row-depth-2 row-number-1 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_17138530887878" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_module_17138530887878_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><h1><span style="color: #ffffff;">Celebrating 10 years of Trusted Service Awards</span></h1></span></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-2 row-number-2 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_17138530887879" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class=" container-fluid "> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell elements-module-button_module_17138530887879" style=" text-align: left; width: 100%; margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; " data-widget-type="cell" data-x="0" data-w="12"> <div class="elements-module-buttons-container"> <a href="https://www.feefo.com/uk/business/company/trusted-service-awards/2024-winners" class="elements-link-buttons_module_17138530887879"> <button class="business-link__button__icon__module_17138530887879__000000 elements-buttons-enabled-on-tablet elements-buttons-enabled-on-mobile btn-primary-dark elements-btns-styles_module_17138530887879" style=" "> See who won <span class="business-link__icon__module_17138530887879__right" style="fill: #000000;"><span id="hs_cos_wrapper_module_17138530887879_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_icon" style="" data-hs-cos-general-type="widget" data-hs-cos-type="icon"><svg version="1.0" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 448 512" aria-hidden="true"><g id="arrow-right1_layer"><path d="M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z" /></g></svg></span></span> </button> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="span6 widget-span widget-type-cell cell_17138530887875-margin cell_17138530887875-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="6" data-w="6"> <div class="row-fluid-wrapper row-depth-2 row-number-3 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget module_171385308878711-flexbox-positioning dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_171385308878711" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <span id="hs_cos_wrapper_module_171385308878711_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="linked_image"><img src="https://business.feefo.com/hubfs/Feefo%202024/Images/Placeholder/chrome_eyPXZYZRip.jpg" class="hs-image-widget " style="max-width: 100%; height: auto;" alt="chrome_eyPXZYZRip" title="chrome_eyPXZYZRip" loading="eager"></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-1 dnd_area-row-3-max-width-section-centering dnd-section dnd_area-row-3-padding"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-2 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1714041974400" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_widget_1714041974400_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><h2>What are Feefo’s Trusted Services Awards?<span></span></h2> <p><span>Our annual awards shine a light on businesses that demonstrate outstanding service to their customers. Winners are decided based on the ratings they receive from their customers.</span></p></span></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-3 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget widget_1714042043702-flexbox-positioning dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1714042043702" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <span id="hs_cos_wrapper_widget_1714042043702_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="linked_image"><img src="https://business.feefo.com/hubfs/Feefo%202024/Images/Placeholder/Exceptional_Service_Award-badges-min.png" class="hs-image-widget " style="max-width: 100%; height: auto;" alt="Exceptional_Service_Award-badges-min" title="Exceptional_Service_Award-badges-min" loading="lazy"></span></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-4 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1714042077258" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_widget_1714042077258_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><h2>How do I win trusted service awards?</h2> <p>Our annual awards shine a light on businesses that demonstrate outstanding service to their customers. Winners are decided based on the ratings they receive from their customers.</p> <p>Only brands that met our criteria of excellence achieved Trusted Service recognition for 2023. Just those brands whose customers highly rated their experience made the grade. Feefo’s Trusted Service Awards are recognized symbols of quality, which help customers click with confidence. So, every 2024 winner can now demonstrate its dedication to outstanding service by displaying its award on its website, across social media, and on marketing campaigns.</p> <p><img src="https://business.feefo.com/hs-fs/hubfs/Feefo%202024/Images/Placeholder/Exceptional_Service_Award-10year-min.png?width=844&height=475&name=Exceptional_Service_Award-10year-min.png" width="844" height="475" loading="lazy" alt="Exceptional_Service_Award-10year-min" style="height: auto; max-width: 100%; width: 844px; margin-left: auto; margin-right: auto; display: block;" srcset="https://business.feefo.com/hs-fs/hubfs/Feefo%202024/Images/Placeholder/Exceptional_Service_Award-10year-min.png?width=422&height=238&name=Exceptional_Service_Award-10year-min.png 422w, https://business.feefo.com/hs-fs/hubfs/Feefo%202024/Images/Placeholder/Exceptional_Service_Award-10year-min.png?width=844&height=475&name=Exceptional_Service_Award-10year-min.png 844w, https://business.feefo.com/hs-fs/hubfs/Feefo%202024/Images/Placeholder/Exceptional_Service_Award-10year-min.png?width=1266&height=713&name=Exceptional_Service_Award-10year-min.png 1266w, https://business.feefo.com/hs-fs/hubfs/Feefo%202024/Images/Placeholder/Exceptional_Service_Award-10year-min.png?width=1688&height=950&name=Exceptional_Service_Award-10year-min.png 1688w, https://business.feefo.com/hs-fs/hubfs/Feefo%202024/Images/Placeholder/Exceptional_Service_Award-10year-min.png?width=2110&height=1188&name=Exceptional_Service_Award-10year-min.png 2110w, https://business.feefo.com/hs-fs/hubfs/Feefo%202024/Images/Placeholder/Exceptional_Service_Award-10year-min.png?width=2532&height=1425&name=Exceptional_Service_Award-10year-min.png 2532w" sizes="(max-width: 844px) 100vw, 844px"></p></span></div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-5 dnd-section dnd_area-row-4-force-full-width-section dnd_area-row-4-padding"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-6 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1714042176925" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <hr></div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-7 dnd-section dnd_area-row-5-max-width-section-centering dnd_area-row-5-padding"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-8 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1714042264630" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_widget_1714042264630_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><h2>What are the categories of the 2024 awards?</h2> <p>We will continue to recognize brands that go above and beyond with a Trusted, Gold, or Platinum award in 2024. It doesn’t stop there, though. In addition to our Trusted Service Awards, we will reward a select few outstanding businesses that have striven to achieve exceptional customer service with four Exceptional Service badges in the following categories:</p> <ul> <li> <p>Exceptional Service – Small Business (up to 50 employees)</p> </li> <li> <p>Exceptional Service – SME (51 - 250 employees)</p> </li> <li> <p>Exceptional Service – Enterprise (over 250 employees) Exceptional Service.</p> </li> <li> <p>Sustained Progress (businesses that increased their service score rating year after year)</p> </li> </ul> <p><img src="https://business.feefo.com/hs-fs/hubfs/Feefo%202024/Images/Placeholder/Exceptional_Service_Award-confetti_(1)-min.png?width=844&height=475&name=Exceptional_Service_Award-confetti_(1)-min.png" width="844" height="475" loading="lazy" alt="Exceptional_Service_Award-confetti_(1)-min" style="height: auto; max-width: 100%; width: 844px; margin-left: auto; margin-right: auto; display: block;" srcset="https://business.feefo.com/hs-fs/hubfs/Feefo%202024/Images/Placeholder/Exceptional_Service_Award-confetti_(1)-min.png?width=422&height=238&name=Exceptional_Service_Award-confetti_(1)-min.png 422w, https://business.feefo.com/hs-fs/hubfs/Feefo%202024/Images/Placeholder/Exceptional_Service_Award-confetti_(1)-min.png?width=844&height=475&name=Exceptional_Service_Award-confetti_(1)-min.png 844w, https://business.feefo.com/hs-fs/hubfs/Feefo%202024/Images/Placeholder/Exceptional_Service_Award-confetti_(1)-min.png?width=1266&height=713&name=Exceptional_Service_Award-confetti_(1)-min.png 1266w, https://business.feefo.com/hs-fs/hubfs/Feefo%202024/Images/Placeholder/Exceptional_Service_Award-confetti_(1)-min.png?width=1688&height=950&name=Exceptional_Service_Award-confetti_(1)-min.png 1688w, https://business.feefo.com/hs-fs/hubfs/Feefo%202024/Images/Placeholder/Exceptional_Service_Award-confetti_(1)-min.png?width=2110&height=1188&name=Exceptional_Service_Award-confetti_(1)-min.png 2110w, https://business.feefo.com/hs-fs/hubfs/Feefo%202024/Images/Placeholder/Exceptional_Service_Award-confetti_(1)-min.png?width=2532&height=1425&name=Exceptional_Service_Award-confetti_(1)-min.png 2532w" sizes="(max-width: 844px) 100vw, 844px"></p> <p>Across these four categories, we will be awarding one winner for each sector below:</p> <ul> <li>Travel</li> <li>Retail (brick and mortar)</li> <li>Retail (e-commerce)</li> <li>Hospitality and leisure</li> <li>Business and professional services,</li> <li>Finance and insurance</li> <li>Automotive</li> <li>Property.</li> </ul> <p><span>In total, there will be eight winners for each new Exceptional Service category. Good luck to all our clients! </span><strong>Our Trusted Service Award winners will be announced on 16th January 2024.</strong></p></span></div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-9 dnd_area-row-6-padding dnd-section dnd_area-row-6-force-full-width-section"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-10 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_17140423292825" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <hr></div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-11 dnd-section dnd_area-row-7-max-width-section-centering dnd_area-row-7-padding"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-12 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1714042337674" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class=""> <div class="elements-div-content_widget_1714042337674" data-aos="fade-up" data-aos-once="true" data-aos-duration="400" data-aos-delay="0" style=" padding-top: 32px; padding-bottom: 24px; padding-left: 39px; padding-right: 32px; margin-top: 0px; margin-bottom: 24px; margin-left: 0px; margin-right: 0px; background-color: #FFFFFF; width: 100%; border: 0px solid #E7E8F1; border-radius: 20px; position: relative; box-shadow: 0px 8px 18px rgba(31, 37, 89, 0.05); "> <div class="elements-module-content_widget_1714042337674" style=" padding-top: 8px; padding-bottom: 8px; padding-left: 0px; padding-right: 0px; "> <h3 class="elements--faq__accordion "> How do I access my 2024 winner’s pack? </h3> <div class="elements--faq__panel"> <div id="hs_cos_wrapper_widget_1714042337674_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="content"><p><span>Check your winner’s email. There’ll be a link in there. If you can’t find it or are unsure if you’ve won or not, just get in touch with your Feefo contact.</span></p></div> </div> </div> </div> <div class="elements-div-content_widget_1714042337674" data-aos="fade-up" data-aos-once="true" data-aos-duration="400" data-aos-delay="0" style=" padding-top: 32px; padding-bottom: 24px; padding-left: 39px; padding-right: 32px; margin-top: 0px; margin-bottom: 24px; margin-left: 0px; margin-right: 0px; background-color: #FFFFFF; width: 100%; border: 0px solid #E7E8F1; border-radius: 20px; position: relative; box-shadow: 0px 8px 18px rgba(31, 37, 89, 0.05); "> <div class="elements-module-content_widget_1714042337674" style=" padding-top: 8px; padding-bottom: 8px; padding-left: 0px; padding-right: 0px; "> <h3 class="elements--faq__accordion "> How do I win a Trusted Service Award? </h3> <div class="elements--faq__panel"> <div id="hs_cos_wrapper_widget_1714042337674_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="content"><p><span>For our Trusted Service 2024 award, a business must have collected at least 50 reviews between January 1 2023, and December 31 2023, and achieved a Feefo service rating of between 4.0 and 4.4. To achieve our coveted Gold Trusted Service 2024 award, a business must have collected at least 50 reviews between January 1st 2023, and December 31st 2023, and achieved a Feefo service rating of at least 4.5. To earn a Platinum Trusted Service 2024 award, businesses must have won a Gold Trusted Service for the past three consecutive years.  Further details around award criteria will be published later in 2023.</span></p></div> </div> </div> </div> <div class="elements-div-content_widget_1714042337674" data-aos="fade-up" data-aos-once="true" data-aos-duration="400" data-aos-delay="0" style=" padding-top: 32px; padding-bottom: 24px; padding-left: 39px; padding-right: 32px; margin-top: 0px; margin-bottom: 24px; margin-left: 0px; margin-right: 0px; background-color: #FFFFFF; width: 100%; border: 0px solid #E7E8F1; border-radius: 20px; position: relative; box-shadow: 0px 8px 18px rgba(31, 37, 89, 0.05); "> <div class="elements-module-content_widget_1714042337674" style=" padding-top: 8px; padding-bottom: 8px; padding-left: 0px; padding-right: 0px; "> <h3 class="elements--faq__accordion "> What are the categories for the 2024 awards? </h3> <div class="elements--faq__panel"> <div id="hs_cos_wrapper_widget_1714042337674_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="content"><p><span>We will continue to recognize brands that go above and beyond with a Trusted, Gold, or Platinum award in 2024. It doesn’t stop there, though. In addition to our Trusted Service Awards, we will reward a select few outstanding businesses that have striven to achieve exceptional customer service with four Exceptional Service badges in the following categories: Exceptional Service – Small Business (up to 50 employees) Exceptional Service – SME (51 - 250 employees) Exceptional Service – Enterprise (over 250 employees) Exceptional Service - Sustained Progress Across these four categories, we will be awarding one winner for each sector below: travel, retail (brick and mortar), retail (e-commerce), hospitality and leisure, business and professional services, finance and insurance, automotive, property. In total, there will be eight winners for each new Exceptional Service category.</span></p></div> </div> </div> </div> <div class="elements-div-content_widget_1714042337674" data-aos="fade-up" data-aos-once="true" data-aos-duration="400" data-aos-delay="0" style=" padding-top: 32px; padding-bottom: 24px; padding-left: 39px; padding-right: 32px; margin-top: 0px; margin-bottom: 24px; margin-left: 0px; margin-right: 0px; background-color: #FFFFFF; width: 100%; border: 0px solid #E7E8F1; border-radius: 20px; position: relative; box-shadow: 0px 8px 18px rgba(31, 37, 89, 0.05); "> <div class="elements-module-content_widget_1714042337674" style=" padding-top: 8px; padding-bottom: 8px; padding-left: 0px; padding-right: 0px; "> <h3 class="elements--faq__accordion "> How can my business qualify to win an additional award for exceptional service? </h3> <div class="elements--faq__panel"> <div id="hs_cos_wrapper_widget_1714042337674_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="content"><p><span>We will award one winner per industry for each additional category (small business, SME, or enterprise). To be in the running, you’ll need to meet the following criteria: you’ve met the criteria to win a Trusted Service Award in 2024, you’ve achieved the highest average review score in your industry and category, you’ve achieved the highest review reply rate* in your industry and category, you’ve achieved the highest review response rate* in your industry and category. *Definitions below:review reply rate – reviews you have responded to via the Feefo platform. Review response rate – the percentage of review requests sent to review received.</span></p></div> </div> </div> </div> <div class="elements-div-content_widget_1714042337674" data-aos="fade-up" data-aos-once="true" data-aos-duration="400" data-aos-delay="0" style=" padding-top: 32px; padding-bottom: 24px; padding-left: 39px; padding-right: 32px; margin-top: 0px; margin-bottom: 24px; margin-left: 0px; margin-right: 0px; background-color: #FFFFFF; width: 100%; border: 0px solid #E7E8F1; border-radius: 20px; position: relative; box-shadow: 0px 8px 18px rgba(31, 37, 89, 0.05); "> <div class="elements-module-content_widget_1714042337674" style=" padding-top: 8px; padding-bottom: 8px; padding-left: 0px; padding-right: 0px; "> <h3 class="elements--faq__accordion "> Our business often responds directly to customer reviews outside the Feefo platform. Will this activity be taken into account for my Trusted Service Award? </h3> <div class="elements--faq__panel"> <div id="hs_cos_wrapper_widget_1714042337674_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="content"><p><span>While we applaud your valuable efforts to communicate directly with your customers, unfortunately, we can’t take this activity into consideration when measuring activity for Trusted Service Award winners. To help ensure complete fairness and transparency for all winners, we’ll only be measuring customer engagement via the Feefo platform as a part of our award criteria.</span></p></div> </div> </div> </div> <div class="elements-div-content_widget_1714042337674" data-aos="fade-up" data-aos-once="true" data-aos-duration="400" data-aos-delay="0" style=" padding-top: 32px; padding-bottom: 24px; padding-left: 39px; padding-right: 32px; margin-top: 0px; margin-bottom: 24px; margin-left: 0px; margin-right: 0px; background-color: #FFFFFF; width: 100%; border: 0px solid #E7E8F1; border-radius: 20px; position: relative; box-shadow: 0px 8px 18px rgba(31, 37, 89, 0.05); "> <div class="elements-module-content_widget_1714042337674" style=" padding-top: 8px; padding-bottom: 8px; padding-left: 0px; padding-right: 0px; "> <h3 class="elements--faq__accordion "> How can my business qualify to win an additional award for Exceptional Service - Sustained Progress? </h3> <div class="elements--faq__panel"> <div id="hs_cos_wrapper_widget_1714042337674_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="content"><p><span>The Exceptional Service - Sustained Progress category rewards those exceptional businesses that have made consistent improvements to their customer service over the last three years. To qualify, you must have: achieved a Trusted, Gold, or Platinum in the current awards cycle, demonstrated at least a 0.1-point improvement per year to your average review score over the last three years, started on a score of at least 4.0. We’ll be awarding one winner per industry for our Sustained Progress category. To be named a winner, you will have needed to: achieve the largest review score increase in your industry over the three-year period, achieve the highest review reply rate* in your industry and category, achieve the highest review response rate* in your industry and category. *Definitions below:review reply rate – reviews you have responded to via the Feefo platform. Review response rate – the percentage of review requests sent to review received.</span></p></div> </div> </div> </div> <div class="elements-div-content_widget_1714042337674" data-aos="fade-up" data-aos-once="true" data-aos-duration="400" data-aos-delay="0" style=" padding-top: 32px; padding-bottom: 24px; padding-left: 39px; padding-right: 32px; margin-top: 0px; margin-bottom: 24px; margin-left: 0px; margin-right: 0px; background-color: #FFFFFF; width: 100%; border: 0px solid #E7E8F1; border-radius: 20px; position: relative; box-shadow: 0px 8px 18px rgba(31, 37, 89, 0.05); "> <div class="elements-module-content_widget_1714042337674" style=" padding-top: 8px; padding-bottom: 8px; padding-left: 0px; padding-right: 0px; "> <h3 class="elements--faq__accordion "> What are Feefo’s Trusted Service Awards? </h3> <div class="elements--faq__panel"> <div id="hs_cos_wrapper_widget_1714042337674_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="content"><p><span>Our annual awards shine a light on businesses that demonstrate outstanding service to their customers. Winners are decided based on the ratings they receive from their customers.</span></p></div> </div> </div> </div> <div class="elements-div-content_widget_1714042337674" data-aos="fade-up" data-aos-once="true" data-aos-duration="400" data-aos-delay="0" style=" padding-top: 32px; padding-bottom: 24px; padding-left: 39px; padding-right: 32px; margin-top: 0px; margin-bottom: 24px; margin-left: 0px; margin-right: 0px; background-color: #FFFFFF; width: 100%; border: 0px solid #E7E8F1; border-radius: 20px; position: relative; box-shadow: 0px 8px 18px rgba(31, 37, 89, 0.05); "> <div class="elements-module-content_widget_1714042337674" style=" padding-top: 8px; padding-bottom: 8px; padding-left: 0px; padding-right: 0px; "> <h3 class="elements--faq__accordion "> When are the winners announced? </h3> <div class="elements--faq__panel"> <div id="hs_cos_wrapper_widget_1714042337674_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="content"><p><span>Winners were announced on 16 January 2024.</span></p></div> </div> </div> </div> <div class="elements-div-content_widget_1714042337674" data-aos="fade-up" data-aos-once="true" data-aos-duration="400" data-aos-delay="0" style=" padding-top: 32px; padding-bottom: 24px; padding-left: 39px; padding-right: 32px; margin-top: 0px; margin-bottom: 24px; margin-left: 0px; margin-right: 0px; background-color: #FFFFFF; width: 100%; border: 0px solid #E7E8F1; border-radius: 20px; position: relative; box-shadow: 0px 8px 18px rgba(31, 37, 89, 0.05); "> <div class="elements-module-content_widget_1714042337674" style=" padding-top: 8px; padding-bottom: 8px; padding-left: 0px; padding-right: 0px; "> <h3 class="elements--faq__accordion "> Where can I use the Trusted Service Award badge and certificate? </h3> <div class="elements--faq__panel"> <div id="hs_cos_wrapper_widget_1714042337674_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="content"><p><span>Everywhere and anywhere. You can access your winners pack via the link in your winners notification email. To change the name on the certificate, simply type your business name into the PDF file.  Display the badge prominently on your website, email signature, social media and across your marketing campaigns.  We strongly encourage businesses to proudly display their award badge and certificate wherever customers are likely to see it, to demonstrate your outstanding customer service.</span></p></div> </div> </div> </div> <div class="elements-div-content_widget_1714042337674" data-aos="fade-up" data-aos-once="true" data-aos-duration="400" data-aos-delay="0" style=" padding-top: 32px; padding-bottom: 24px; padding-left: 39px; padding-right: 32px; margin-top: 0px; margin-bottom: 24px; margin-left: 0px; margin-right: 0px; background-color: #FFFFFF; width: 100%; border: 0px solid #E7E8F1; border-radius: 20px; position: relative; box-shadow: 0px 8px 18px rgba(31, 37, 89, 0.05); "> <div class="elements-module-content_widget_1714042337674" style=" padding-top: 8px; padding-bottom: 8px; padding-left: 0px; padding-right: 0px; "> <h3 class="elements--faq__accordion "> How do I promote it on social media? </h3> <div class="elements--faq__panel"> <div id="hs_cos_wrapper_widget_1714042337674_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="content"><p><span>Your winner’s email gives you access to your Trusted Service assets, which you can use across social media channels with the hashtag #FeefoTrusted. We recommend thanking your customers for leaving their valuable reviews. For example, We’ve won the @Feefo_Official Trusted Service award 2024! Thanks to all our customers for sharing their ratings and reviews! #FeefoTrusted.</span></p></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-13 dnd_area-row-8-max-width-section-centering dnd-section dnd_area-row-8-padding"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-14 section-1-column-1-row-0-margin dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module section-1-module-2-flexbox-positioning" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_section-1-module-2" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_section-1-module-2_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><h2 style="text-align: center;">You might be interested in these articles</h2> <p style="text-align: center;">If you're interested in how to use your Trusted Service Award or how to make the most of it, take a look at our guides and advice articles below.</p></span></div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-15 dnd-section dnd_area-row-9-padding"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-16 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div 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<div class="span12 widget-span widget-type-cell" style="text-align: center;" data-widget-type="cell" data-x="0" data-w="12" onclick="location.href='https://business.feefo.com/customer-stories/drvn-uses-feefo-to-enhance-their-quality-control-and-compliance';"> <img class="elements-sac-card__image__widget_1714043010261" src="https://business.feefo.com/hubfs/drvn%20case%20study%20image.jpg" alt="drvn uses Feefo to enhance their quality control and compliance" width="100%"> </div> </div> </div> <div class="elements-sac-card__text__widget_1714043010261" onclick="location.href='https://business.feefo.com/customer-stories/drvn-uses-feefo-to-enhance-their-quality-control-and-compliance';"> <a class="blog-tag" href="https://business.feefo.com/customer-stories/tag/customer-stories"> <span class="elements-sac-card__footer_badge" style="background-color: #ffd100; padding: 11px 12px 12px; border-radius: 10px; font-family: ; font-weight: bold; color: #FFFFFF; font-size: 10px;"> Customer Stories </span> </a> <h3 class="ie-elements-sac-title" style=" margin-bottom: 12px;">drvn uses Feefo to enhance their quality control and compliance</h3> <p style="margin-bottom: 12px;">Discover how drvn utilised Feefo to enhance quality control and compliance, leading to a significant increase in customer retention and bus...</p> <p class="ie-card-articles__date-icon"> <svg width="20" height="21" viewbox="0 0 20 21" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M17.6081 3.80127H2.18629C1.53112 3.80127 1 4.33239 1 4.98756V18.0368C1 18.6919 1.53112 19.2231 2.18629 19.2231H17.6081C18.2632 19.2231 18.7944 18.6919 18.7944 18.0368V4.98756C18.7944 4.33239 18.2632 3.80127 17.6081 3.80127Z" stroke="#ffd100" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" /> <path d="M1 8.54614H18.7944" stroke="#ffd100" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" /> <path d="M5.74609 5.58073V1.42871" stroke="#ffd100" stroke-width="1.8" stroke-linecap="round" 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