Architecture multi-tenant | Fonctionnalité

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href="https://www.teamviewer.com/fr/products/tensor/features/">Fonctionnalités</a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 "><a class="cmp-navigation__item-label cmp-navigation__item-label--level1 cmp-navigation__item-link" href="https://www.teamviewer.com/fr/products/tensor/integrations/">Intégrations</a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 "><a class="cmp-navigation__item-label cmp-navigation__item-label--level1 cmp-navigation__item-link" href="https://www.teamviewer.com/fr/products/tensor/success-stories/">Exemples de réussite (EN)</a></li> </ul> </nav> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </header> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-40d3dcf290" class="cmp-container cmp-container--fullwidth"> <div class="hero teaser"> <div class="cmp-container cmp-container--in-grid cmp-hero-title" id="teaser-eeabd183fa" 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src="https://teamviewer.scene7.com/is/image/teamviewergmbh/hero-enterprise-solutions-multitenancy?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Administrateur système travaillant sur un ordinateur" title="Architecture multi-tenant"> </noscript> <meta itemprop="caption" content="Architecture multi-tenant"> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-ce5adf74dc":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Simplifiez le partage des licences et uniformisez l’utilisation de TeamViewer Tensor au sein de votre entreprise","xdm:linkURL":""}}" id="title-ce5adf74dc" class="cmp-title"> <h2 class="cmp-title__text">Simplifiez le partage des licences et uniformisez l’utilisation de TeamViewer Tensor au sein de votre entreprise</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-abd5e7315f":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>TeamViewer Tensor permet aux moyennes et grandes entreprises de g&eacute;rer facilement et efficacement les licences dans l&rsquo;ensemble de leur organisation. L&rsquo;architecture multi-tenant permet aux d&eacute;partements informatiques centraux d&rsquo;&eacute;liminer la complexit&eacute; de la gestion de licences distinctes pour leurs services informatiques locaux et r&eacute;gionaux, ce qui leur permet d&rsquo;&eacute;conomiser du temps et des efforts.</p>\n<p>Obtenez une vue d&rsquo;ensemble de toutes les licences TeamViewer Tensor utilis&eacute;es dans votre unit&eacute; organisationnelle centrale ainsi que dans les unit&eacute;s organisationnelles satellites, r&eacute;parties par unit&eacute; commerciale, fonction, r&eacute;gion, fuseau horaire, etc.</p>\n<p>Gr&acirc;ce &agrave; l&rsquo;architecture multi-tenant, le service informatique central dispose d&rsquo;une vue d&rsquo;ensemble des licences existantes au sein de l&rsquo;organisation. Elle permet aux administrateurs d&rsquo;identifier les opportunit&eacute;s d&rsquo;optimisation de l&rsquo;utilisation des licences TeamViewer Tensor, en offrant la m&ecirc;me exp&eacute;rience d&rsquo;assistance s&eacute;curis&eacute;e et &eacute;volutive aux employ&eacute;s et aux unit&eacute;s commerciales associ&eacute;es.</p>\n"}}" id="text-abd5e7315f" class="cmp-text"> <p>TeamViewer Tensor permet aux moyennes et grandes entreprises de gérer facilement et efficacement les licences dans l’ensemble de leur organisation. L’architecture multi-tenant permet aux départements informatiques centraux d’éliminer la complexité de la gestion de licences distinctes pour leurs services informatiques locaux et régionaux, ce qui leur permet d’économiser du temps et des efforts.</p> <p>Obtenez une vue d’ensemble de toutes les licences TeamViewer Tensor utilisées dans votre unité organisationnelle centrale ainsi que dans les unités organisationnelles satellites, réparties par unité commerciale, fonction, région, fuseau horaire, etc.</p> <p>Grâce à l’architecture multi-tenant, le service informatique central dispose d’une vue d’ensemble des licences existantes au sein de l’organisation. Elle permet aux administrateurs d’identifier les opportunités d’optimisation de l’utilisation des licences TeamViewer Tensor, en offrant la même expérience d’assistance sécurisée et évolutive aux employés et aux unités commerciales associées.</p> </div> </div> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils--layout-6 cmp-basic-text--alignment-center aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-289353fb07":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2023-10-11T10:09:34Z","xdm:text":"<p>&nbsp;<br> &nbsp;</p>\n"}}" id="text-289353fb07" class="cmp-text"> <p> <br>  </p> </div> </div> <div class="benefitlist utils-half-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-benefitlist utils-gridGutter"> <div class="title cmp-benefitlist__title"> <div data-cmp-data-layer="{"title-8469178680":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Principaux avantages","xdm:linkURL":""}}" id="title-8469178680" class="cmp-title"> <h2 class="cmp-title__text">Principaux avantages</h2> </div> </div> <ul class="cmp-benefitlist__list"> <li class="cmp-benefitlist__benefit">Suivez, surveillez et contrôlez l’utilisation des licences TeamViewer Tensor dans vos organisations centrales et satellites</li> <li class="cmp-benefitlist__benefit">Utilisez l’architecture multi-tenant pour faire évoluer vos expériences d’assistance de manière rentable et optimale</li> <li class="cmp-benefitlist__benefit">Rationalisez la gestion des licences et évitez la surutilisation ou sous-utilisation de vos licences Tensor existantes</li> <li class="cmp-benefitlist__benefit">Aidez les administrateurs informatiques centraux à gérer, consolider ou séparer facilement les utilisateurs, les appareils et les groupes en fonction des besoins et des exigences de l’entreprise</li> </ul> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils--layout-6 cmp-basic-text--alignment-center aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-ec768356ac":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2023-10-11T10:09:34Z","xdm:text":"<p>&nbsp;<br> &nbsp;</p>\n"}}" id="text-ec768356ac" class="cmp-text"> <p> <br>  </p> </div> </div> <div class="benefitlist aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-benefitlist utils-gridGutter"> <div class="title cmp-benefitlist__title"> <div data-cmp-data-layer="{"title-4e17176e82":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Cas d’utilisation","xdm:linkURL":""}}" id="title-4e17176e82" class="cmp-title"> <h2 class="cmp-title__text">Cas d’utilisation</h2> </div> </div> <ul class="cmp-benefitlist__list"> <li class="cmp-benefitlist__benefit">Grandes entreprises : Structures organisationnelles complexes et réparties dans plusieurs régions</li> <li class="cmp-benefitlist__benefit">Optimisation des coûts : Éliminez la surutilisation ou la sous-utilisation des licences</li> </ul> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-themed--light cmp-container--background cmp-container--background-light utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div id="container-8148f90a59" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-9a88dea384" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="cmp-benefitsoverview utils-gridGutter cmp-benefitsoverview--row-4 utils-half-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="title cmp-benefitsoverview__headline"> <div data-cmp-data-layer="{"title-703e713f85":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Avantages clés","xdm:linkURL":""}}" id="title-703e713f85" class="cmp-title"> <h2 class="cmp-title__text">Avantages clés</h2> </div> </div> <ul class="parsys cmp-benefitsoverview__list"> <li class="cmp-benefitsitem"> <article class="cmp-benefitsitem__content"> <div class=" cmp-benefitsitem__image cmp-benefitsitem__image--medium">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-account-cobalt-blue?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-icons/icon-account-cobalt-blue.svg" id="image-79036964b4" data-cmp-data-layer="{"image-79036964b4":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2023-10-11T10:09:34Z","image":{"repo:id":"74c46e2d-a042-4944-8c86-577620549f22","repo:modifyDate":"2023-03-08T11:03:26Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-icons/icon-account-cobalt-blue.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-account-cobalt-blue?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt> </noscript> </div> </div> <h3 class="cmp-benefitsitem__headline">Uniformisation</h3> <div class="cmp-benefitsitem__abstract"> <p>Gérez l’approvisionnement des utilisateurs de manière efficace tout au long de leur cycle de vie.</p> </div> </article></li> <li class="cmp-benefitsitem"> <article class="cmp-benefitsitem__content"> <div class=" cmp-benefitsitem__image cmp-benefitsitem__image--medium">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-checkmark-cobalt-blue?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-icons/icon-checkmark-cobalt-blue.svg" id="image-6d4c1ad59f" data-cmp-data-layer="{"image-6d4c1ad59f":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2023-10-11T10:09:34Z","image":{"repo:id":"97b1fd13-7842-4648-b136-1f477a9baa44","repo:modifyDate":"2023-03-08T11:03:22Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-icons/icon-checkmark-cobalt-blue.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-checkmark-cobalt-blue?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt> </noscript> </div> </div> <h3 class="cmp-benefitsitem__headline">Simplification</h3> <div class="cmp-benefitsitem__abstract"> <p>Simplifiez le partage des licences au sein des services informatiques centraux et satellites.</p> </div> </article></li> <li class="cmp-benefitsitem"> <article class="cmp-benefitsitem__content"> <div class=" cmp-benefitsitem__image cmp-benefitsitem__image--medium">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-settings-cobalt-blue?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-icons/icon-settings-cobalt-blue.svg" id="image-598fd4275d" data-cmp-data-layer="{"image-598fd4275d":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2023-10-11T10:09:34Z","image":{"repo:id":"e5750842-1561-4f2f-9b05-e91a545a3a98","repo:modifyDate":"2023-03-08T11:03:40Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-icons/icon-settings-cobalt-blue.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-settings-cobalt-blue?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt> </noscript> </div> </div> <h3 class="cmp-benefitsitem__headline">Gestion</h3> <div class="cmp-benefitsitem__abstract"> <p>Séparez, gérez et liez les filiales.</p> </div> </article></li> <li class="cmp-benefitsitem"> <article class="cmp-benefitsitem__content"> <div class=" cmp-benefitsitem__image cmp-benefitsitem__image--medium">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-settings-adjust-cobalt-blue?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-icons/icon-settings-adjust-cobalt-blue.svg" id="image-6b8b42fa2d" data-cmp-data-layer="{"image-6b8b42fa2d":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2023-10-11T10:09:34Z","image":{"repo:id":"a4946db1-c69a-45b2-be18-7aa251eb65d0","repo:modifyDate":"2023-03-08T11:03:35Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-icons/icon-settings-adjust-cobalt-blue.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-settings-adjust-cobalt-blue?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt> </noscript> </div> </div> <h3 class="cmp-benefitsitem__headline">Optimisation</h3> <div class="cmp-benefitsitem__abstract"> <p>Suivez et optimisez simplement le partage des licences au sein de vos organisations centrales et satellites.</p> </div> </article></li> </ul> </div> <div data-component-module="button-atom" class="basic-button cmp-basic-button utils-gridGutter cmp-button--primary cmp-basic-button--centered aem-GridColumn aem-GridColumn--default--12"> <a id="download" class="cmp-button cmp-button--has-icon" href="https://teamviewer.scene7.com/is/content/teamviewergmbh/teamviewer/central-image-hub/pdf/en/teamviewer-tensor-multitenancy-feature-spotlight-en.pdf" target="_blank" data-cmp-clickable data-cmp-data-layer="{"download":{"@type":"teamviewer/components/tenants/website/_atoms/button","repo:modifyDate":"2023-10-11T10:09:34Z","dc:title":"Télécharger la fiche informative","xdm:linkURL":"https://teamviewer.scene7.com/is/content/teamviewergmbh/teamviewer/central-image-hub/pdf/en/teamviewer-tensor-multitenancy-feature-spotlight-en.pdf"}}"> <span class="cmp-button__text">Télécharger la fiche informative</span> <svg class="cmp-button__icon cmp-button__icon--download" viewbox="0 0 16 20" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M5 0C4.44772 0 4 0.447715 4 1V6H0L8 14L16 6H12V1C12 0.447715 11.5523 0 11 0H5ZM0 17C0 16.4477 0.447715 16 1 16H15C15.5523 16 16 16.4477 16 17V19C16 19.5523 15.5523 20 15 20H1C0.447715 20 0 19.5523 0 19V17Z" /> </svg></a> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-4d8d054173" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div data-component-module="qalist" class="cmp-qalist cmp-accordion--qalist utils-gridGutter utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <h2 class="cmp-qalist__headline">Foire aux questions</h2> <div id="faq" class="cmp-accordion" data-cmp-is="accordion" data-cmp-data-layer="{"faq":{"@type":"teamviewer/components/tenants/website/qalist","noTracking":true,"repo:modifyDate":"Oct 11, 2023, 10:09:34 AM","shownItems":[]}}" data-placeholder-text="faux"> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"faq-item-f67ba8a38d":{"@type":"teamviewer/components/tenants/website/qalist/item","repo:modifyDate":"2023-10-11T10:09:35Z","dc:title":"Comment puis-je créer des organisations satellites à partir de la vue d’administration mon entreprise centrale dans TeamViewer Tensor à l’aide de l’architecture multi-tenant ? Quelles sont les exigences minimales ?"}}" id="faq-item-f67ba8a38d"> <h3 class="cmp-accordion__header"><button id="faq-item-f67ba8a38d-button" class="cmp-accordion__button" type="button" aria-controls="faq-item-f67ba8a38d-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Comment puis-je créer des organisations satellites à partir de la vue d’administration mon entreprise centrale dans TeamViewer Tensor à l’aide de l’architecture multi-tenant ? Quelles sont les exigences minimales ?</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="faq-item-f67ba8a38d-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="faq-item-f67ba8a38d-button"> <div class="text"> <div data-cmp-data-layer="{"text-f67ba8a38d":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2023-10-11T10:09:35Z","xdm:text":"<p>Pour cr&eacute;er une configuration d&rsquo;architecture multi-tenant, vous devez disposer d&rsquo;une licence TeamViewer Tensor valide. Vous devez &eacute;galement cr&eacute;er un profil d&rsquo;entreprise afin d&rsquo;optimiser TeamViewer Tensor au sein de vos unit&eacute;s organisationnelles centrales et satellites.</p>\n"}}" id="text-f67ba8a38d" class="cmp-text"> <p>Pour créer une configuration d’architecture multi-tenant, vous devez disposer d’une licence TeamViewer Tensor valide. Vous devez également créer un profil d’entreprise afin d’optimiser TeamViewer Tensor au sein de vos unités organisationnelles centrales et satellites.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"faq-item-d34d9a7648":{"@type":"teamviewer/components/tenants/website/qalist/item","repo:modifyDate":"2023-10-11T10:09:35Z","dc:title":"Comment puis-je consolider les licences utilisées dans mes organisations centrales et satellites ?"}}" id="faq-item-d34d9a7648"> <h3 class="cmp-accordion__header"><button id="faq-item-d34d9a7648-button" class="cmp-accordion__button" type="button" aria-controls="faq-item-d34d9a7648-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Comment puis-je consolider les licences utilisées dans mes organisations centrales et satellites ?</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="faq-item-d34d9a7648-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="faq-item-d34d9a7648-button"> <div class="text"> <div data-cmp-data-layer="{"text-d34d9a7648":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2023-10-11T10:09:35Z","xdm:text":"<p>Les administrateurs de l&rsquo;entreprise appartenant &agrave; l&rsquo;organisation centrale peuvent rapidement configurer l&rsquo;architecture multi-tenant, ce qui leur permet de centraliser, contr&ocirc;ler et consolider l&rsquo;utilisation de TeamViewer Tensor au sein de l&rsquo;organisation.</p>\n"}}" id="text-d34d9a7648" class="cmp-text"> <p>Les administrateurs de l’entreprise appartenant à l’organisation centrale peuvent rapidement configurer l’architecture multi-tenant, ce qui leur permet de centraliser, contrôler et consolider l’utilisation de TeamViewer Tensor au sein de l’organisation.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"faq-item-c267279732":{"@type":"teamviewer/components/tenants/website/qalist/item","repo:modifyDate":"2023-10-11T10:09:35Z","dc:title":"Les administrateurs des entreprises satellites ont-ils également une vue d’ensemble de l’utilisation des licences ?"}}" id="faq-item-c267279732"> <h3 class="cmp-accordion__header"><button id="faq-item-c267279732-button" class="cmp-accordion__button" type="button" aria-controls="faq-item-c267279732-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Les administrateurs des entreprises satellites ont-ils également une vue d’ensemble de l’utilisation des licences ?</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="faq-item-c267279732-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="faq-item-c267279732-button"> <div class="text"> <div data-cmp-data-layer="{"text-c267279732":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2023-10-11T10:09:35Z","xdm:text":"<p>Non. Seuls les administrateurs d&eacute;sign&eacute;s de l&rsquo;entreprise appartenant &agrave; l&rsquo;organisation centrale ont une vue d&rsquo;ensemble de l&rsquo;utilisation de TeamViewer Tensor dans votre organisation.</p>\n"}}" id="text-c267279732" class="cmp-text"> <p>Non. Seuls les administrateurs désignés de l’entreprise appartenant à l’organisation centrale ont une vue d’ensemble de l’utilisation de TeamViewer Tensor dans votre organisation.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"faq-item-afd29b7c5d":{"@type":"teamviewer/components/tenants/website/qalist/item","repo:modifyDate":"2023-10-11T10:09:35Z","dc:title":"Comment fonctionne un profil d’entreprise dans la configuration d’architecture multi-tenant ?"}}" id="faq-item-afd29b7c5d"> <h3 class="cmp-accordion__header"><button id="faq-item-afd29b7c5d-button" class="cmp-accordion__button" type="button" aria-controls="faq-item-afd29b7c5d-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Comment fonctionne un profil d’entreprise dans la configuration d’architecture multi-tenant ?</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="faq-item-afd29b7c5d-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="faq-item-afd29b7c5d-button"> <div class="text"> <div data-cmp-data-layer="{"text-afd29b7c5d":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2023-10-11T10:09:35Z","xdm:text":"<p>L&rsquo;ajout de profils d&rsquo;entreprise est similaire &agrave; l&rsquo;ajout de comptes existants dans la gestion des utilisateurs. Les administrateurs de l&rsquo;entreprise appartenant &agrave; l&rsquo;organisation centrale peuvent g&eacute;n&eacute;rer et partager facilement des liens avec les administrateurs des entreprises satellites pour ajouter leurs unit&eacute;s organisationnelles &agrave; l&rsquo;organisation centrale.</p>\n"}}" id="text-afd29b7c5d" class="cmp-text"> <p>L’ajout de profils d’entreprise est similaire à l’ajout de comptes existants dans la gestion des utilisateurs. Les administrateurs de l’entreprise appartenant à l’organisation centrale peuvent générer et partager facilement des liens avec les administrateurs des entreprises satellites pour ajouter leurs unités organisationnelles à l’organisation centrale.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"faq-item-5d7b7049c4":{"@type":"teamviewer/components/tenants/website/qalist/item","repo:modifyDate":"2023-10-11T10:09:35Z","dc:title":"Quelles sont les informations disponibles pour les administrateurs d’entreprise qui ont activé l’architecture multi-tenant dans TeamViewer Tensor ?"}}" id="faq-item-5d7b7049c4"> <h3 class="cmp-accordion__header"><button id="faq-item-5d7b7049c4-button" class="cmp-accordion__button" type="button" aria-controls="faq-item-5d7b7049c4-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Quelles sont les informations disponibles pour les administrateurs d’entreprise qui ont activé l’architecture multi-tenant dans TeamViewer Tensor ?</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="faq-item-5d7b7049c4-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="faq-item-5d7b7049c4-button"> <div class="text"> <div data-cmp-data-layer="{"text-5d7b7049c4":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2023-10-11T10:09:35Z","xdm:text":"<p>Les administrateurs d&rsquo;entreprise qui supervisent l&rsquo;utilisation de Tensor depuis l&rsquo;organisation centrale peuvent acc&eacute;der aux rapports du module d&rsquo;architecture multi-tenant et voir quelles licences Tensor sont activ&eacute;es dans les diff&eacute;rents profils d&rsquo;entreprise, le nombre total d&rsquo;agents complets et le nombre d&rsquo;agents actuellement affect&eacute;s &agrave; des unit&eacute;s satellites.</p>\n"}}" id="text-5d7b7049c4" class="cmp-text"> <p>Les administrateurs d’entreprise qui supervisent l’utilisation de Tensor depuis l’organisation centrale peuvent accéder aux rapports du module d’architecture multi-tenant et voir quelles licences Tensor sont activées dans les différents profils d’entreprise, le nombre total d’agents complets et le nombre d’agents actuellement affectés à des unités satellites.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"faq-item-8dce9ec2b4":{"@type":"teamviewer/components/tenants/website/qalist/item","repo:modifyDate":"2023-10-11T10:09:35Z","dc:title":"En combien de temps un administrateur d'entreprise peut-il ajouter une unité organisationnelle satellite à l'unité organisationnelle centrale ?"}}" id="faq-item-8dce9ec2b4"> <h3 class="cmp-accordion__header"><button id="faq-item-8dce9ec2b4-button" class="cmp-accordion__button" type="button" aria-controls="faq-item-8dce9ec2b4-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">En combien de temps un administrateur d'entreprise peut-il ajouter une unité organisationnelle satellite à l'unité organisationnelle centrale ?</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="faq-item-8dce9ec2b4-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="faq-item-8dce9ec2b4-button"> <div class="text"> <div data-cmp-data-layer="{"text-8dce9ec2b4":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2023-10-11T10:09:35Z","xdm:text":"<p>Les administrateurs d&rsquo;entreprise peuvent acc&eacute;der au module d&rsquo;architecture multi-tenant et s&eacute;lectionner «&nbsp;Ajouter une entreprise&nbsp;» afin de g&eacute;n&eacute;rer un lien et le partager avec les administrateurs des entreprises satellites pour ajouter leurs unit&eacute;s organisationnelles &agrave; l&rsquo;organisation centrale.</p>\n"}}" id="text-8dce9ec2b4" class="cmp-text"> <p>Les administrateurs d’entreprise peuvent accéder au module d’architecture multi-tenant et sélectionner « Ajouter une entreprise » afin de générer un lien et le partager avec les administrateurs des entreprises satellites pour ajouter leurs unités organisationnelles à l’organisation centrale.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"faq-item-9c8a1d1e7e":{"@type":"teamviewer/components/tenants/website/qalist/item","repo:modifyDate":"2023-10-11T10:09:35Z","dc:title":"L’administrateur d’une entreprise peut-il voir combien de licences Assist AR sont affectées aux utilisateurs d’un profil de filiale via le module d’architecture multi-tenant ?"}}" id="faq-item-9c8a1d1e7e"> <h3 class="cmp-accordion__header"><button id="faq-item-9c8a1d1e7e-button" class="cmp-accordion__button" type="button" aria-controls="faq-item-9c8a1d1e7e-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">L’administrateur d’une entreprise peut-il voir combien de licences Assist AR sont affectées aux utilisateurs d’un profil de filiale via le module d’architecture multi-tenant ?</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="faq-item-9c8a1d1e7e-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="faq-item-9c8a1d1e7e-button"> <div class="text"> <div data-cmp-data-layer="{"text-9c8a1d1e7e":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2023-10-11T10:09:35Z","xdm:text":"<p>Oui. L&rsquo;architecture multi-tenant permet aux administrateurs d&rsquo;une entreprise centrale d&rsquo;acc&eacute;der rapidement au nombre total de licences Assist AR et au nombre de licences affect&eacute;es aux utilisateurs d&rsquo;une unit&eacute; organisationnelle satellite.</p>\n"}}" id="text-9c8a1d1e7e" class="cmp-text"> <p>Oui. L’architecture multi-tenant permet aux administrateurs d’une entreprise centrale d’accéder rapidement au nombre total de licences Assist AR et au nombre de licences affectées aux utilisateurs d’une unité organisationnelle satellite.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"faq-item-dface891de":{"@type":"teamviewer/components/tenants/website/qalist/item","repo:modifyDate":"2023-10-11T10:09:35Z","dc:title":"Quels types d’utilisateurs peuvent avoir accès au module d’architecture multi-tenant dans l’unité organisationnelle centrale ?"}}" id="faq-item-dface891de"> <h3 class="cmp-accordion__header"><button id="faq-item-dface891de-button" class="cmp-accordion__button" type="button" aria-controls="faq-item-dface891de-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Quels types d’utilisateurs peuvent avoir accès au module d’architecture multi-tenant dans l’unité organisationnelle centrale ?</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="faq-item-dface891de-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="faq-item-dface891de-button"> <div class="text"> <div data-cmp-data-layer="{"text-dface891de":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2023-10-11T10:09:35Z","xdm:text":"<p>Seuls les administrateurs de l&rsquo;entreprise peuvent acc&eacute;der &agrave; l&rsquo;architecture multi-tenant. Dans les organisations satellites, l&rsquo;acc&egrave;s &agrave; l&rsquo;architecture multi-tenant n&rsquo;est possible que si le profil de la filiale utilise &eacute;galement une licence Tensor.</p>\n"}}" id="text-dface891de" class="cmp-text"> <p>Seuls les administrateurs de l’entreprise peuvent accéder à l’architecture multi-tenant. Dans les organisations satellites, l’accès à l’architecture multi-tenant n’est possible que si le profil de la filiale utilise également une licence Tensor.</p> </div> </div> </div> </div> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-8 cmp-basic-text--alignment-center aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-6066803e0e":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2023-10-11T10:09:35Z","xdm:text":"<h2>Principales fonctionnalit&eacute;s</h2>\n<p>TeamViewer Tensor permet aux entreprises d&rsquo;exploiter les capacit&eacute;s de la connectivit&eacute; &agrave; distance pour g&eacute;rer et s&eacute;curiser leurs infrastructures d&rsquo;appareils, que ce soit dans des environnements informatiques ou OT.</p>\n<p>Outre les fonctionnalit&eacute;s indispensables d&rsquo;assistance et d&rsquo;acc&egrave;s &agrave; distance, TeamViewer Tensor offre un ensemble de fonctionnalit&eacute;s sp&eacute;cialement con&ccedil;ues pour r&eacute;pondre aux besoins des grandes organisations ayant des exigences &eacute;lev&eacute;es en mati&egrave;re de s&eacute;curit&eacute;, de conformit&eacute; et d&rsquo;administration.</p>\n"}}" id="text-6066803e0e" class="cmp-text"> <h2>Principales fonctionnalités</h2> <p>TeamViewer Tensor permet aux entreprises d’exploiter les capacités de la connectivité à distance pour gérer et sécuriser leurs infrastructures d’appareils, que ce soit dans des environnements informatiques ou OT.</p> <p>Outre les fonctionnalités indispensables d’assistance et d’accès à distance, TeamViewer Tensor offre un ensemble de fonctionnalités spécialement conçues pour répondre aux besoins des grandes organisations ayant des exigences élevées en matière de sécurité, de conformité et d’administration.</p> </div> </div> <div class="utils-gridGutter utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-relatedproducts "> <ul class="cmp-relatedproducts__list"> <li class="cmp-relatedproductsitem"><a class="cmp-relatedproductsitem__link" href="/fr/products/tensor/features/conditional-access/" data-cmp-clickable="true"> <article class="cmp-relatedproductsitem__content"> <div class="cmp-relatedproductsitem__headline-wrapper"> <div class="cmp-relatedproductsitem__image"> <div class="featuredLogo image">  </div> </div> <h3 class="cmp-relatedproductsitem__headline">Accès conditionnel</h3> </div> <div class="cmp-relatedproductsitem__abstract"> Sécurisez vos expériences d’assistance et empêchez l’accès non autorisé aux personnes et aux appareils grâce à l’accès conditionnel. </div> <div class="cmp-relatedproductsitem__link-icon-wrapper"> <svg class="cmp-relatedproductsitem__link-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg> </div> </article></a></li> <li class="cmp-relatedproductsitem"><a class="cmp-relatedproductsitem__link" href="/fr/products/tensor/features/user-groups-roles/" data-cmp-clickable="true"> <article class="cmp-relatedproductsitem__content"> <div class="cmp-relatedproductsitem__headline-wrapper"> <div class="cmp-relatedproductsitem__image"> <div class="featuredLogo image">  </div> </div> <h3 class="cmp-relatedproductsitem__headline">Groupes et rôles d’utilisateurs</h3> </div> <div class="cmp-relatedproductsitem__abstract"> Automatisez la gestion du cycle de vie des utilisateurs pour économiser du temps et de l’énergie grâce aux groupes d’utilisateurs et aux rôles. </div> <div class="cmp-relatedproductsitem__link-icon-wrapper"> <svg class="cmp-relatedproductsitem__link-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg> </div> </article></a></li> <li class="cmp-relatedproductsitem"><a class="cmp-relatedproductsitem__link" href="/fr/products/tensor/features/single-sign-on/" data-cmp-clickable="true"> <article class="cmp-relatedproductsitem__content"> <div class="cmp-relatedproductsitem__headline-wrapper"> <div class="cmp-relatedproductsitem__image"> <div class="featuredLogo image">  </div> </div> <h3 class="cmp-relatedproductsitem__headline">Authentification unique</h3> </div> <div class="cmp-relatedproductsitem__abstract"> Économisez du temps et du travail en autorisant les utilisateurs à accéder à TeamViewer Tensor via votre fournisseur de SSO. </div> <div class="cmp-relatedproductsitem__link-icon-wrapper"> <svg class="cmp-relatedproductsitem__link-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg> </div> </article></a></li> <li class="cmp-relatedproductsitem"><a class="cmp-relatedproductsitem__link" href="/fr/products/tensor/features/auditability/" data-cmp-clickable="true"> <article class="cmp-relatedproductsitem__content"> <div class="cmp-relatedproductsitem__headline-wrapper"> <div class="cmp-relatedproductsitem__image"> <div class="featuredLogo image">  </div> </div> <h3 class="cmp-relatedproductsitem__headline">Auditabilité</h3> </div> <div class="cmp-relatedproductsitem__abstract"> Garantissez la conformité aux politiques de l’entreprise grâce à la journalisation des connexions et à la création de rapports. </div> <div class="cmp-relatedproductsitem__link-icon-wrapper"> <svg class="cmp-relatedproductsitem__link-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg> </div> </article></a></li> </ul> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-themed--light cmp-container--background cmp-container--background-light 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class="cmp-uniquesellingpoint__items"> <div class="uniquesellingpoint-item teaser cmp-uniquesellingpoint__item cmp-uniquesellingpoint__item--first-child"> <div id="uniquesellingpoint-item-07778957c2" class="cmp-teaser" data-cmp-data-layer="{"uniquesellingpoint-item-07778957c2":{"@type":"teamviewer/components/tenants/website/uniquesellingpoint/uniquesellingpoint-item","repo:modifyDate":"2023-10-11T10:09:35Z","dc:title":"Sécurité à 360° pour votre entreprise","dc:description":"<p>La solution Tensor est con&ccedil;ue avec une s&eacute;curit&eacute; de qualit&eacute; professionnelle pour vous donner un contr&ocirc;le total sur toutes les connexions entrantes et sortantes.</p>\n"}}"> <div class="cmp-teaser__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-key-cobalt-blue?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-icons/icon-key-cobalt-blue.svg" id="image-07778957c2" data-cmp-data-layer="{"image-07778957c2":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2023-10-11T10:09:35Z","image":{"repo:id":"26a4a231-046c-4026-9d14-365fd069a7b8","repo:modifyDate":"2023-03-08T11:03:26Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-icons/icon-key-cobalt-blue.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-key-cobalt-blue?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt> </noscript> </div> </div> <div class="cmp-teaser__content"> <h3 class="cmp-teaser__title">Sécurité à 360° pour votre entreprise</h3> <div class="cmp-teaser__description"> <p>La solution Tensor est conçue avec une sécurité de qualité professionnelle pour vous donner un contrôle total sur toutes les connexions entrantes et sortantes.</p> </div> </div> </div> </div> <div class="uniquesellingpoint-item teaser cmp-uniquesellingpoint__item cmp-uniquesellingpoint__item--second-child"> <div id="uniquesellingpoint-item-4049fe9bd1" class="cmp-teaser" data-cmp-data-layer="{"uniquesellingpoint-item-4049fe9bd1":{"@type":"teamviewer/components/tenants/website/uniquesellingpoint/uniquesellingpoint-item","repo:modifyDate":"2023-10-11T10:09:35Z","dc:title":"Assistance encore plus étendue des appareils distants","dc:description":"<p>Tensor permet une t&eacute;l&eacute;assistance pour tous les sc&eacute;narios d&rsquo;utilisateurs et tous les types d&rsquo;appareils, afin de garantir que tous les appareils de l&rsquo;entreprise sont couverts.</p>\n"}}"> <div class="cmp-teaser__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-switcher-cobalt-blue?dpr=off" data-cmp-dmimage 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Passez au niveau sup&eacute;rieur en prenant en charge les appareils mobiles, les PC traditionnels et les appareils IoT.</p>\n"}}"> <div class="cmp-teaser__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-scale-cobalt-blue?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-icons/icon-scale-cobalt-blue.svg" id="image-a5ba4eec23" data-cmp-data-layer="{"image-a5ba4eec23":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2023-10-11T10:09:35Z","image":{"repo:id":"7e2d6924-c668-49f6-a985-daec189e7963","repo:modifyDate":"2023-03-08T11:03:36Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-icons/icon-scale-cobalt-blue.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-scale-cobalt-blue?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt> </noscript> </div> </div> <div class="cmp-teaser__content"> <h3 class="cmp-teaser__title">Évolution au rythme de l’expansion de votre entreprise</h3> <div class="cmp-teaser__description"> <p>Au fur et à mesure que votre entreprise se développe, Tensor est prêt à évoluer avec vous. 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Vous serez ainsi prot&eacute;g&eacute; contre les demandes abusives et votre entreprise sera plus conforme.</p>\n"}}"> <div class="cmp-teaser__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-table-cobalt-blue?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-icons/icon-table-cobalt-blue.svg" id="image-0b1cf88f06" data-cmp-data-layer="{"image-0b1cf88f06":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2023-10-11T10:09:35Z","image":{"repo:id":"de5f2ed8-e110-4e6e-a1f0-dfa40e19d04a","repo:modifyDate":"2023-03-08T11:03:25Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-icons/icon-table-cobalt-blue.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-table-cobalt-blue?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt> </noscript> </div> </div> <div class="cmp-teaser__content"> <h3 class="cmp-teaser__title">Gouvernance et conformité</h3> <div class="cmp-teaser__description"> <p>TeamViewer Tensor vous offre une fonctionnalité d’audit et de journalisation à 360°, vous permettant de suivre toutes les activités effectuées sur n’importe quel appareil. Vous serez ainsi protégé contre les demandes abusives et votre entreprise sera plus conforme.</p> </div> </div> </div> </div> <div class="uniquesellingpoint-item teaser cmp-uniquesellingpoint__item cmp-uniquesellingpoint__item--second-child"> <div id="uniquesellingpoint-item-63f79348e3" class="cmp-teaser" data-cmp-data-layer="{"uniquesellingpoint-item-63f79348e3":{"@type":"teamviewer/components/tenants/website/uniquesellingpoint/uniquesellingpoint-item","repo:modifyDate":"2023-10-11T10:09:35Z","dc:title":"Cas d’utilisation pour l’informatique classique et pour l’OT avancée","dc:description":"<p>Les entreprises &agrave; forte empreinte num&eacute;rique peuvent tirer parti de TeamViewer Tensor pour r&eacute;pondre &agrave; leurs besoins classiques en mati&egrave;re d&rsquo;assistance informatique, ainsi qu&rsquo;&agrave; leurs nouveaux besoins en mati&egrave;re d&rsquo;assistance op&eacute;rationnelle pour les appareils embarqu&eacute;s.</p>\n"}}"> <div class="cmp-teaser__image">  <div 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fonctions d&rsquo;assistance et d&rsquo;acc&egrave;s &agrave; distance &agrave; n&rsquo;importe quelle application ITSM d&rsquo;entreprise gr&acirc;ce &agrave; TeamViewer Integration Suite.</p>\n"}}"> <div class="cmp-teaser__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-remote-access-and-control-cobalt-blue?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-icons/icon-remote-access-and-control-cobalt-blue.svg" id="image-8d450c47de" data-cmp-data-layer="{"image-8d450c47de":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2023-10-11T10:09:35Z","image":{"repo:id":"5f8a504c-3999-437b-a63c-7bb3bd585a6d","repo:modifyDate":"2023-03-08T11:03:36Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-icons/icon-remote-access-and-control-cobalt-blue.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-remote-access-and-control-cobalt-blue?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt> </noscript> </div> </div> <div class="cmp-teaser__content"> <h3 class="cmp-teaser__title">Simplifiez vos expériences d’assistance et rendez-les intuitives</h3> <div class="cmp-teaser__description"> <p>Ajoutez instantanément des fonctions d’assistance et d’accès à distance à n’importe quelle application ITSM d’entreprise grâce à TeamViewer Integration Suite.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-f829c3945c" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="leadparagraph utils-half-spacing-bottom utils--layout-8 aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-leadparagraph" id="leadparagraph-790587319c"> <p class="cmp-leadparagraph__tagline">Mise en avant</p> <div class="title cmp-leadparagraph__title"> <div data-cmp-data-layer="{"title-dc4918d5c4":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Témoignages clients","xdm:linkURL":""}}" id="title-dc4918d5c4" class="cmp-title"> <h2 class="cmp-title__text">Témoignages clients</h2> </div> </div> </div> </div> <div data-component-module="customersuccess" class="customersuccess carousel aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-customersuccess utils-unset-gridGutter"> <div class="cmp-container--in-grid cmp-customersuccess__navigation splide js-customersuccess-navigation"> <div class="utils-gridGutter"> <div class="splide__track"> <ol class="cmp-customersuccess__pagination splide__list"> <li class="cmp-customersuccess__pagination-item splide__slide">Specsavers</li> <li class="cmp-customersuccess__pagination-item splide__slide">RTL Studios</li> <li class="cmp-customersuccess__pagination-item splide__slide">Pihlajalinna</li> <li class="cmp-customersuccess__pagination-item splide__slide">Bühler</li> </ol> </div> </div> </div> <div class="cmp-customersuccess__carousel-container"> <div class="cmp-customersuccess__carousel splide js-customersuccess" role="group"> <div class="splide__track"> <div class="cmp-customersuccess__list splide__list js-customersuccess-list"> <div class="splide__slide"> <a class="cmp-customersuccessitem" id="teaser-2df32712ad" data-cmp-data-layer="{"teaser-2df32712ad":{"@type":"teamviewer/components/foundation/teaser/v1/teaser/teaser","repo:modifyDate":"2023-10-11T10:09:36Z","dc:title":"Specsavers"}}" href="https://www.teamviewer.com/fr/success-stories/specsavers/"> <div class="cmp-customersuccessitem__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/customer-success-specsavers-feature?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/customer-success/customer-success-specsavers-feature.png" data-title="Témoignages clients : Specsavers" id="image-204236ff6b" data-cmp-data-layer="{"image-204236ff6b":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2023-10-11T10:09:36Z","dc:title":"Témoignages clients : Specsavers","image":{"repo:id":"e66161ed-e3ab-4475-9b39-1b71394b8460","repo:modifyDate":"2023-09-18T09:47:59Z","@type":"image/png","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/customer-success/customer-success-specsavers-feature.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/customer-success-specsavers-feature?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Témoignages clients : Specsavers" title="Témoignages clients : Specsavers"> </noscript> <meta itemprop="caption" content="Témoignages clients : Specsavers"> </div> </div> <div class="cmp-customersuccessitem__logo">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-specsavers-landscape?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-specsavers-landscape.svg" data-title="Specsavers" id="image-2df32712ad" data-cmp-data-layer="{"image-2df32712ad":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2023-10-11T10:09:36Z","image":{"repo:id":"71926ba8-f7a7-4b2c-90a9-c13b252721b6","repo:modifyDate":"2024-09-18T13:46:39Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-specsavers-landscape.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-specsavers-landscape?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Specsavers"> </noscript> </div> </div> <h3 class="cmp-customersuccessitem__title">Specsavers, le géant de l’optique, utilise TeamViewer pour la téléassistance sécurisée de ses 2 300 magasins dans le monde.</h3> <div class="cmp-customersuccessitem__link-icon"> <svg class="cmp-customersuccessitem__link-icon-symbol" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg> </div></a> </div> <div class="splide__slide"> <a class="cmp-customersuccessitem" id="teaser-4c290ae7e7" data-cmp-data-layer="{"teaser-4c290ae7e7":{"@type":"teamviewer/components/foundation/teaser/v1/teaser/teaser","repo:modifyDate":"2023-10-11T10:09:36Z","dc:title":"RTL Studios"}}" href="https://www.teamviewer.com/fr/success-stories/rtl-studios/"> <div class="cmp-customersuccessitem__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/customer-success-rtl-studios-feature?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/customer-success/customer-success-rtl-studios-feature.jpg" data-title="Témoignages clients : RTL Studios" id="image-5c861fe55a" data-cmp-data-layer="{"image-5c861fe55a":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2023-10-11T10:09:36Z","dc:title":"Témoignages clients : RTL Studios","image":{"repo:id":"31edcad0-58b8-4191-b612-3c215d6d00a8","repo:modifyDate":"2023-01-26T14:42:27Z","@type":"image/jpeg","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/customer-success/customer-success-rtl-studios-feature.jpg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/customer-success-rtl-studios-feature?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Témoignages clients : RTL Studios" title="Témoignages clients : RTL Studios"> </noscript> <meta itemprop="caption" content="Témoignages clients : RTL Studios"> </div> </div> <div class="cmp-customersuccessitem__logo">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-rtl-studios-landscape?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-rtl-studios-landscape.svg" data-title="RTL Studios" id="image-4c290ae7e7" data-cmp-data-layer="{"image-4c290ae7e7":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2023-10-11T10:09:36Z","image":{"repo:id":"5c319627-491e-4d29-afaa-875592323495","repo:modifyDate":"2024-09-18T13:45:59Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-rtl-studios-landscape.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-rtl-studios-landscape?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="RTL Studios"> </noscript> </div> </div> <h3 class="cmp-customersuccessitem__title">RTL Studios répond aux exigences grandissantes des processus de production grâce à TeamViewer Tensor.</h3> <div class="cmp-customersuccessitem__link-icon"> <svg class="cmp-customersuccessitem__link-icon-symbol" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg> </div></a> </div> <div class="splide__slide"> <a class="cmp-customersuccessitem" id="teaser-b409271f08" data-cmp-data-layer="{"teaser-b409271f08":{"@type":"teamviewer/components/foundation/teaser/v1/teaser/teaser","repo:modifyDate":"2023-10-11T10:09:36Z","dc:title":"Pihlajalinna"}}" href="https://www.teamviewer.com/fr/success-stories/pihlajalinna/"> <div class="cmp-customersuccessitem__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/customer-success-pihlajalinna-feature?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/customer-success/customer-success-pihlajalinna-feature.jpg" data-title="Témoignages clients : Pihlajalinna" id="image-cf560105eb" data-cmp-data-layer="{"image-cf560105eb":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2023-10-11T10:09:36Z","dc:title":"Témoignages clients : Pihlajalinna","image":{"repo:id":"af3927a5-f5c0-4935-8618-1eadeb8dc129","repo:modifyDate":"2023-02-20T12:02:09Z","@type":"image/jpeg","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/customer-success/customer-success-pihlajalinna-feature.jpg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/customer-success-pihlajalinna-feature?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Témoignages clients : Pihlajalinna" title="Témoignages clients : Pihlajalinna"> </noscript> <meta itemprop="caption" content="Témoignages clients : Pihlajalinna"> </div> </div> <div class="cmp-customersuccessitem__logo">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-pihlajalinna-landscape?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-pihlajalinna-landscape.svg" data-title="Pihlajalinna" id="image-b409271f08" data-cmp-data-layer="{"image-b409271f08":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2023-10-11T10:09:36Z","image":{"repo:id":"d06d63fb-8618-4090-acf2-cdc208f66de6","repo:modifyDate":"2024-09-18T13:50:44Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-pihlajalinna-landscape.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-pihlajalinna-landscape?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Pihlajalinna"> </noscript> </div> </div> <h3 class="cmp-customersuccessitem__title">Pihlajalinna Oyj optimise la productivité de l’assistance informatique dans le secteur de la santé.</h3> <div class="cmp-customersuccessitem__link-icon"> <svg class="cmp-customersuccessitem__link-icon-symbol" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg> </div></a> </div> <div class="splide__slide"> <a class="cmp-customersuccessitem" id="teaser-b4594a2660" data-cmp-data-layer="{"teaser-b4594a2660":{"@type":"teamviewer/components/foundation/teaser/v1/teaser/teaser","repo:modifyDate":"2023-10-11T10:09:36Z","dc:title":"Bühler"}}" href="https://www.teamviewer.com/fr/success-stories/buehler/"> <div class="cmp-customersuccessitem__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/customer-success-buehler-feature?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/customer-success/customer-success-buehler-feature.jpg" data-title="Témoignages clients : Bühler" id="image-fda47454e9" data-cmp-data-layer="{"image-fda47454e9":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2023-10-11T10:09:36Z","dc:title":"Témoignages clients : Bühler","image":{"repo:id":"5f69d261-3433-434c-b512-7a8069052e6c","repo:modifyDate":"2024-02-19T15:24:12Z","@type":"image/jpeg","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/customer-success/customer-success-buehler-feature.jpg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/customer-success-buehler-feature?dpr=off" class="cmp-image__image" loading="lazy" 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