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width="24" xmlns="http://www.w3.org/2000/svg"><path d="m14.9575 23.7002c0 .902-.768 1.582-1.805 1.582-.732 0-1.277-.375-1.277-1.02 0-.632.422-.966 1.383-1.031l1.699-.111zm-1.395-4.072c-1.347 0-2.343.668-2.478 1.681h1.019c.141-.498.668-.785 1.424-.785.944 0 1.43.428 1.43 1.207v.574l-1.822.112c-1.471.088-2.303.738-2.303 1.869 0 1.154.908 1.881 2.133 1.881.844 0 1.535-.369 1.945-1.043h.094v.931h.961v-4.324c0-1.312-.862-2.103-2.403-2.103zm6.769 5.575c-1.155 0-1.846-.885-1.846-2.361 0-1.471.697-2.362 1.846-2.362 1.142 0 1.857.914 1.857 2.362 0 1.459-.709 2.361-1.857 2.361zm1.834-8.027v3.503h-.088c-.358-.691-1.102-1.107-1.981-1.107-1.605 0-2.654 1.289-2.654 3.27 0 1.986 1.037 3.269 2.654 3.269.873 0 1.623-.416 2.022-1.119h.093v1.008h.961v-8.824zm-15.394 4.869h-1.863v-3.563h1.863c1.225 0 1.899.639 1.899 1.799 0 1.119-.697 1.764-1.899 1.764zm.276-4.5h-3.194v8.455h1.055v-3.018h2.127c1.588 0 2.719-1.119 2.719-2.701 0-1.611-1.108-2.736-2.707-2.736zm-6.064 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22.3203h3.48c-.023-1.119-.691-1.857-1.693-1.857-1.008 0-1.711.738-1.787 1.857zm4.459 2.045c-.293 1.078-1.277 1.746-2.66 1.746-1.752 0-2.848-1.266-2.848-3.264 0-1.986 1.113-3.275 2.848-3.275 1.705 0 2.742 1.213 2.742 3.176v.386h-4.541v.047c.053 1.248.75 2.039 1.822 2.039.815 0 1.366-.298 1.629-.855zm-12.282-4.682h.961v.996h.094c.316-.697.932-1.107 1.898-1.107 1.418 0 2.209.838 2.209 2.338v4.09h-1.007v-3.844c0-1.137-.481-1.676-1.489-1.676s-1.658.674-1.658 1.781v3.739h-1.008zm-2.499 3.158c0-1.5-.674-2.361-1.869-2.361-1.196 0-1.87.861-1.87 2.361 0 1.495.674 2.362 1.87 2.362 1.195 0 1.869-.867 1.869-2.362zm-4.782 0c0-2.033 1.114-3.269 2.913-3.269 1.798 0 2.912 1.236 2.912 3.269 0 2.028-1.114 3.27-2.912 3.27-1.799 0-2.913-1.242-2.913-3.27zm-6.636-5.666h1.008v3.504h.093c.317-.697.979-1.107 1.946-1.107 1.336 0 2.179.855 2.179 2.338v4.09h-1.007v-3.844c0-1.119-.504-1.676-1.459-1.676-1.131 0-1.752.715-1.752 1.781v3.739h-1.008zm-6.015 4.87h1.863c1.202 0 1.899-.645 1.899-1.764 0-1.16-.674-1.799-1.899-1.799h-1.863zm2.139-4.5c1.599 0 2.707 1.125 2.707 2.736 0 1.582-1.131 2.701-2.719 2.701h-2.127v3.018h-1.055v-8.455zm-6.114 8.454h1.008v-6.316h-1.008zm-.2-8.238c0-.386.317-.703.703-.703.387 0 .704.317.704.703 0 .387-.317.704-.704.704-.386 0-.703-.317-.703-.704z"></path></svg></span><span class="globalnav-link-text">iPhone</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - watch" class=" globalnav-item globalnav-item-watch globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/za/watch/" data-globalnav-item-name="watch" data-topnav-flyout-trigger-compact="true" data-analytics-title="watch" data-analytics-element-engagement="hover - watch" aria-label="Watch" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-watch"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 35 44" width="35" xmlns="http://www.w3.org/2000/svg"><path d="m28.9819 17.1758h1.008v3.504h.094c.316-.697.978-1.108 1.945-1.108 1.336 0 2.18.856 2.18 2.338v4.09h-1.008v-3.844c0-1.119-.504-1.675-1.459-1.675-1.131 0-1.752.715-1.752 1.781v3.738h-1.008zm-2.42 4.441c-.164-.627-.721-1.136-1.629-1.136-1.137 0-1.852.908-1.852 2.338 0 1.459.727 2.384 1.852 2.384.849 0 1.441-.392 1.629-1.107h1.019c-.182 1.16-1.125 2.016-2.642 2.016-1.77 0-2.901-1.284-2.901-3.293 0-1.969 1.125-3.247 2.895-3.247 1.535 0 2.472.92 2.648 2.045zm-6.533-3.568v1.635h1.407v.844h-1.407v3.574c0 .744.282 1.06.938 1.06.182 0 .281-.006.469-.023v.85c-.2.035-.393.058-.592.058-1.301 0-1.822-.48-1.822-1.687v-3.832h-1.02v-.844h1.02v-1.635zm-4.2 5.596v-.58l-1.699.111c-.961.064-1.383.398-1.383 1.031 0 .645.545 1.02 1.277 1.02 1.038 0 1.805-.68 1.805-1.582zm-4.125.586c0-1.131.832-1.782 2.303-1.869l1.822-.112v-.574c0-.779-.486-1.207-1.43-1.207-.755 0-1.283.287-1.423.785h-1.02c.135-1.014 1.131-1.682 2.479-1.682 1.541 0 2.402.792 2.402 2.104v4.324h-.961v-.931h-.094c-.41.673-1.101 1.043-1.945 1.043-1.225 0-2.133-.727-2.133-1.881zm-7.684 1.769h-.996l-2.303-8.455h1.101l1.682 6.873h.07l1.893-6.873h1.066l1.893 6.873h.07l1.682-6.873h1.101l-2.302 8.455h-.996l-1.946-6.674h-.07z"></path></svg></span><span class="globalnav-link-text">Watch</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - support" class=" globalnav-item globalnav-item-support globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://support.apple.com/en-za/?cid=gn-ols-home-hp-tab" data-globalnav-item-name="support" data-topnav-flyout-trigger-compact="true" data-analytics-title="support" data-analytics-element-engagement="hover - support" data-analytics-exit-link="true" aria-label="Support" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-support"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 44 44" width="44" xmlns="http://www.w3.org/2000/svg"><path d="m42.1206 18.0337v1.635h1.406v.844h-1.406v3.574c0 .744.281 1.06.937 1.06.182 0 .282-.006.469-.023v.849c-.199.036-.392.059-.592.059-1.3 0-1.822-.48-1.822-1.687v-3.832h-1.019v-.844h1.019v-1.635zm-6.131 1.635h.961v.937h.093c.188-.615.914-1.049 1.752-1.049.164 0 .375.012.504.03v1.008c-.082-.024-.445-.059-.644-.059-.961 0-1.659.644-1.659 1.535v3.914h-1.007zm-2.463 3.158c0-1.5-.674-2.361-1.869-2.361s-1.869.861-1.869 2.361c0 1.494.674 2.361 1.869 2.361s1.869-.867 1.869-2.361zm-4.781 0c0-2.033 1.113-3.27 2.912-3.27s2.912 1.237 2.912 3.27c0 2.027-1.113 3.27-2.912 3.27s-2.912-1.243-2.912-3.27zm-2.108 0c0-1.477-.692-2.361-1.846-2.361-1.143 0-1.863.908-1.863 2.361 0 1.447.72 2.361 1.857 2.361 1.16 0 1.852-.884 1.852-2.361zm1.043 0c0 1.975-1.049 3.27-2.655 3.27-.902 0-1.629-.393-1.974-1.061h-.094v3.059h-1.008v-8.426h.961v1.054h.094c.404-.726 1.16-1.166 2.021-1.166 1.612 0 2.655 1.284 2.655 3.27zm-8.048 0c0-1.477-.691-2.361-1.845-2.361-1.143 0-1.864.908-1.864 2.361 0 1.447.721 2.361 1.858 2.361 1.16 0 1.851-.884 1.851-2.361zm1.043 0c0 1.975-1.049 3.27-2.654 3.27-.902 0-1.629-.393-1.975-1.061h-.093v3.059h-1.008v-8.426h.961v1.054h.093c.405-.726 1.161-1.166 2.022-1.166 1.611 0 2.654 1.284 2.654 3.27zm-7.645 3.158h-.961v-.99h-.094c-.316.703-.99 1.102-1.957 1.102-1.418 0-2.156-.844-2.156-2.338v-4.09h1.008v3.844c0 1.136.422 1.664 1.43 1.664 1.113 0 1.722-.663 1.722-1.77v-3.738h1.008zm-11.69-2.209c.129.885.972 1.447 2.174 1.447 1.136 0 1.974-.615 1.974-1.453 0-.72-.527-1.177-1.693-1.47l-1.084-.282c-1.529-.386-2.192-1.078-2.192-2.279 0-1.435 1.202-2.408 2.989-2.408 1.634 0 2.853.973 2.941 2.338h-1.06c-.147-.867-.862-1.383-1.916-1.383-1.125 0-1.87.562-1.87 1.418 0 .662.463 1.043 1.629 1.342l.885.234c1.752.44 2.455 1.119 2.455 2.361 0 1.553-1.224 2.543-3.158 2.543-1.793 0-3.029-.949-3.141-2.408z"></path></svg></span><span class="globalnav-link-text">Support</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - where-to-buy" class=" globalnav-item globalnav-item-where-to-buy globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/za/buy/" data-globalnav-item-name="where-to-buy" data-topnav-flyout-trigger-compact="true" data-analytics-title="where to buy" data-analytics-element-engagement="hover - where to buy" aria-label="Where to Buy" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-where-to-buy"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 75 44" width="75" xmlns="http://www.w3.org/2000/svg"><path d="m69.7295 28.2349v-.861c.123.023.281.029.422.029.58 0 .896-.275 1.16-1.037l.117-.375-2.338-6.322h1.09l1.735 5.197h.093l1.729-5.197h1.072l-2.467 6.703c-.539 1.465-1.043 1.898-2.162 1.898-.135 0-.31-.012-.451-.035zm-1.646-2.25h-.96v-.99h-.094c-.317.703-.99 1.101-1.957 1.101-1.418 0-2.156-.843-2.156-2.338v-4.089h1.007v3.843c0 1.137.422 1.664 1.43 1.664 1.113 0 1.723-.662 1.723-1.769v-3.738h1.007zm-9.378-.932c1.272 0 1.94-.515 1.94-1.494 0-.978-.692-1.476-2.04-1.476h-1.986v2.97zm-2.086-3.879h1.688c1.277 0 1.927-.457 1.927-1.353 0-.861-.609-1.359-1.658-1.359h-1.957zm-1.055 4.811v-8.455h3.235c1.553 0 2.502.814 2.502 2.109 0 .879-.645 1.676-1.459 1.823v.093c1.154.147 1.887.938 1.887 2.057 0 1.488-1.067 2.373-2.866 2.373zm-6.195-3.158c0-1.5-.674-2.362-1.869-2.362-1.196 0-1.87.862-1.87 2.362 0 1.494.674 2.361 1.87 2.361 1.195 0 1.869-.867 1.869-2.361zm-4.782 0c0-2.033 1.114-3.27 2.913-3.27 1.798 0 2.912 1.237 2.912 3.27 0 2.027-1.114 3.269-2.912 3.269-1.799 0-2.913-1.242-2.913-3.269zm-2.615-4.793v1.635h1.406v.843h-1.406v3.575c0 .744.281 1.06.937 1.06.182 0 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2.338v4.09h-1.007v-3.844c0-1.119-.504-1.676-1.459-1.676-1.131 0-1.752.715-1.752 1.782v3.738h-1.008zm-8.361 8.824h-.996l-2.303-8.455h1.102l1.681 6.873h.071l1.892-6.873h1.067l1.892 6.873h.071l1.681-6.873h1.102l-2.303 8.455h-.996l-1.945-6.674h-.071z"></path></svg></span><span class="globalnav-link-text">Where to Buy</span></span></a></li></ul></div></div></div></li><li data-topnav-flyout-label="Search apple.com" data-analytics-title="open - search field" class="globalnav-item globalnav-search"><a role="button" id="globalnav-menubutton-link-search" href="https://support.apple.com/kb/index?page=search&locale=en_ZA" data-topnav-flyout-trigger-regular="true" data-topnav-flyout-trigger-compact="true" aria-label="Search apple.com" data-analytics-title="open - search field" class="globalnav-link globalnav-link-search"><span class="globalnav-image-regular"><svg xmlns="http://www.w3.org/2000/svg" width="15px" height="44px" viewBox="0 0 15 44"> <path 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min(100%,164px);"/></div> <h1 class="gb-header alignment horizontal-align-center">Apple Watch Service and Repair</h1> <p class="gb-paragraph alignment horizontal-align-center">We’re here to help. Apple-certified repairs are performed by trusted experts who only use genuine Apple parts — designed, tested and manufactured for Apple’s safety and performance standards.</p> <h2 class="gb-header alignment horizontal-align-center">How can I get service for my Apple Watch? </h2> <div class="alignment horizontal-align-left"><div class="gb-group group-column-layout column-1-layout alignment horizontal-align-left"><div class="alignment horizontal-align-left"><div class="gb-group group-column-layout column-1-layout alignment horizontal-align-left"><div class='has-image alignment horizontal-align-center'><img class="gb-image alignment horizontal-align-center" alt="Schedule a visit " src="https://cdsassets.apple.com/live/7WUAS350/sfaq/SFAQ-service-visit_2x.png" height="128" width="128" style="max-width: min(100%,64px);"/></div><h3 class="gb-header alignment horizontal-align-center">Schedule a visit </h3><p class="gb-paragraph alignment horizontal-align-center">Make an appointment at an Apple Authorised Service Provider</p></div></div></div></div> <div class='has-cta alignment horizontal-align-center'><a class="cta gb-call-to-action alignment horizontal-align-center" href="https://getsupport.apple.com/GetproductgroupList.action?caller=sfaq&PRKEYS=PF28">Get Service</a></div> <h2 class="gb-header alignment horizontal-align-left">Featured services</h2> <h3 class="gb-header alignment horizontal-align-left">Battery service</h3> <p class="gb-paragraph alignment horizontal-align-left">We can service the battery in your Apple Watch for a fee. Our warranty doesn’t cover batteries that wear down from normal use.</p> <h3 class="gb-header alignment horizontal-align-left">Damaged glass</h3> <p class="gb-paragraph alignment horizontal-align-left">If the glass on your Apple Watch gets damaged, we can service it for a fee. Accidental damage isn’t covered by the Apple warranty.</p> <h2 class="gb-header alignment horizontal-align-center">How much will it cost?</h2> <p class="gb-paragraph alignment horizontal-align-center">Apple Authorised Service Providers can set their own fees, so find one near you to get an estimate.</p> <p class="gb-paragraph alignment horizontal-align-center"><a href="https://locate.apple.com" class="gb-anchor">Choose a service provider</a></p> <p class="gb-paragraph alignment horizontal-align-center">A hardware service may no longer be available for some older products.</p> <p class="gb-paragraph alignment horizontal-align-center"><a href="https://support.apple.com/HT201624" class="gb-anchor">See obsolete and vintage products</a></p> <div class="alignment horizontal-align-left"><div class="gb-group group-column-layout column-2-layout alignment horizontal-align-left"><div class="gb-group"><h4 class="gb-header alignment horizontal-align-left">Warranty</h4><div class="note gb-note alignment horizontal-align-left"><p class="gb-paragraph">The Apple Limited Warranty covers your Apple Watch and the Apple-branded accessories that come in the box with your product against manufacturing issues from the date you bought them. The warranty period varies by model. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes additional bands, chargers or adapters. Our warranty is in addition to rights provided by consumer law. </p></div><div class="note gb-note alignment horizontal-align-left"><p class="gb-paragraph">If your situation isn’t covered, you’ll pay a fee. If the issue with your Apple Watch is ineligible for service, you may pay the full replacement value.</p></div><div class="note gb-note alignment horizontal-align-left"><p class="gb-paragraph"><a href="https://checkcoverage.apple.com/" class="gb-anchor">Check your coverage status</a></p></div><div class="note gb-note alignment horizontal-align-left"><p class="gb-paragraph"><a href="https://www.apple.com/za/legal/warranty/" class="gb-anchor">Read the Apple Limited Warranty</a></p></div><div class="note gb-note alignment horizontal-align-left"><p class="gb-paragraph"><a href="https://www.apple.com/legal/warranty/statutoryrights.html" class="gb-anchor">Look up consumer laws in your country or region</a></p></div></div><div class="gb-group"><h4 class="gb-header alignment horizontal-align-left">Guarantee</h4><div class="note gb-note alignment horizontal-align-left"><p class="gb-paragraph">We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty, whichever is longer. This is in addition to your rights provided by consumer law.</p></div><div class="note gb-note alignment horizontal-align-left"><p class="gb-paragraph">Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.</p></div><div class="note gb-note alignment horizontal-align-left"><p class="gb-paragraph"><a href="https://www.apple.com/za/legal/sales-support/terms/repair/" class="gb-anchor">Read the Apple Repair Terms and Conditions</a></p></div><div class="note gb-note alignment horizontal-align-left"><p class="gb-paragraph"><a href="https://www.apple.com/legal/privacy/en-ww/" class="gb-anchor">Read the Apple Privacy Policy</a></p></div></div></div></div> </div> </div> <div id='helpful-rating-wrapper'> <div id='helpful' class='ratings okapi-enabled'> <div> <fieldset id='question-state' class='show'> <legend class='helpful-heading'> <span id="okapi-a">Helpful?</span> </legend> <div class='helpful-btn-grp'> <button class='button button-reduced button-secondary' id='yes-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='yes' data-ss-analytics-event=acs.link_click title='Solved my problem'> Yes </button> <button class='button button-reduced button-secondary' id='no-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='no' data-ss-analytics-event=acs.link_click title='Not helpful'> No </button> </div> </fieldset> </div> <div id='feedback-state' class="form-element form-textbox-labelbelow hide"> <form autocomplete="off"> <input type='hidden' id='form-counter-error-message' value="Maximum character limit is 250." /> <label id='feedback-label' data-no-label="Thanks for letting us know." data-yes-label="We’re glad this article helped." ></label> <div class='form-element form-textbox-labelbelow' id='feedback'> <div class="textarea-wrapper"> <div> <div class="form-textbox form-textbox-with-counter"> <span class="form-label" id="optional_label" aria-hidden="true"></span> <textarea type="text" class="form-textbox-textarea form-counter-textarea form-text-area form-textbox-input" data-max-length='250' aria-labelledby="optional_label" aria-describedby="char_limit_counter" data-no-placeholder="How can we make this article more helpful? 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