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href="https://www.youtube.com/@TownofStJohnIndiana">Watch Meetings Live</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-post mega-menu-item-1528' id='mega-menu-item-1528'><a class="mega-menu-link" href="https://stjohnin.gov/2024/05/06/water-usage-app/">Water Usage App</a></li></ul> </li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-align-bottom-left mega-menu-flyout mega-menu-item-641' id='mega-menu-item-641'><a class="mega-menu-link" href="https://stjohnin.gov/team/" tabindex="0">Team</a></li></ul></div></div> </div> </header> <div class="wp-block-group has-primary-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained" style="margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)"><h1 style="font-size:clamp(2.2rem, 2.2rem + ((1vw - 0.2rem) * 3.273), 4rem);font-style:normal;font-weight:200;text-transform:uppercase;" class="has-text-align-center has-link-color alignwide wp-elements-8fd7055fb4d3e00d81d1e640d8d9edf9 wp-block-post-title has-text-color has-base-color">FAQ</h1></div> <div class="wp-block-group has-contrast-background-color has-background is-layout-flow wp-block-group-is-layout-flow"> <div style="height:5px" aria-hidden="true" class="wp-block-spacer"></div> </div> <main class="wp-block-group is-layout-flow wp-block-group-is-layout-flow" style="margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)"><div class="entry-content wp-block-post-content has-global-padding is-layout-constrained wp-block-post-content-is-layout-constrained"> <div class="wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-8 wp-block-group-is-layout-constrained" style="margin-top:0;margin-bottom:0;padding-top:0;padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)"> <h2 class="wp-block-heading alignwide" id="BP">Building and Planning</h2> <div class="wp-block-group alignwide has-global-padding is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>What is the Zoning of a property?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>With the correct address, we can tell you the zoning on the property.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>What are permit costs?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Please see the Building and Planning page for the fees.</p> <details class="wp-block-details is-layout-flow wp-block-details-is-layout-flow"><summary>BUILDING PERMIT FEES EXPLANATION</summary> <p>The average single-family new construction Building and Zoning Permit cost is over $12,000. That permit cost however, has a number of components to it. Here is an explanation of the components that make up the total Building and Zoning Permit.</p> <p>Building Permit – this is a calculated total that the developer/homeowner pays to get the permit.</p> <p>Electrical Permit – this is a charge for any electrical inspections that must be done.</p> <p>Early Service (electric service) – this is an optional service chosen by the permit applicant. If the applicant does not want Early Service then this fee does not apply.</p> <p>Temporary Pole (electric service) – this is an optional service chosen by the permit applicant. If the applicant does not want a Temporary Pole then this fee does not apply.</p> <p>Plumbing Permit – there is a fee per plumbing fixture</p> <p>Sewer Permit – this is an administrative fee</p> <p>Zoning Permit – this is part of the review of the permit to determine if the area where the construction is to be done is properly zoned for the intended use.</p> <p>Storm Water Permit – this is an administrative fee that helps offset our costs of enforcing the national/state imposed storm water management regulations</p> <p>Park Impact Fee – $1,868.01 – this is a Parks Impact Fee. This money is used to improve the park lands in our community and is only charged on residential permits.</p> <p>Road Impact Fee – The St. John Town Council has found that it is reasonable and necessary to implement Road Impact Fees in order to promote orderly growth and development and to protect the public health, safety, and general welfare of its citizens. Road Impact Fees beneﬁt St. John citizens because they provide an equitable program to fund the capital costs of new road and street infrastructure to serve these new areas.</p> <p>ROAD IMPACT FEE SCHEDULE FOR RESIDENTIAL NEW CONSTRUCTION</p> <ul class="wp-block-list"> <li>Year 2021 $2,463.68</li> <li>Year 2023 $3,167.59</li> <li>Year 2022 $2,815.64</li> <li>Year 2024 $3,519.55</li> <li>Year 2025 $3,519.55</li> <li>FIRST HALF YEAR 2026 $3,519.55</li> </ul> <p>Non-residential Road Impact Fees are determined on a case by case basis.</p> <p>Olthof/Mill Sewer Recap Fee – this is another recapture fee that is specific to a certain area of town. There is currently no construction activity in town that would be impacted by this fee.</p> <p>Building Escrow – this fee is $1,000 for new residential construction and $2,000 for new commercial construction. This is money that is refunded to the permit applicant as long as they comply with all regulations and do not occupy the home/structure before obtaining a Certificate of Occupancy.</p> <p>Water Connection – this is the fee that covers the cost of the town supplied water meter</p> <p>Water System Development – this is the fee that is charged to the applicant for the right to tap into our water system. The money collected helps us maintain and improve the water storage and distribution system. This fee varies in accordance with the size of the water tap. A 1” tap is $1,500. Almost all residential taps are 1”.</p> <p>Lotton 36” Transmission Line – this is a recapture fee that is paid to a developer who put in a large sanitary sewer that ultimately carries all sanitary flows to the Sanitary Sewer Treatment Plant that we share with the Town of Schererville. This fee increases by $9 per month. It expires in 2024.</p> <p>Sewer System Development – this is the same as the Water System Development fee and it too is determined by the size of the water tap. Almost all residential fees are $1,500.</p> <p>Sewer Expansion and Capacity – this fee allows us to share maintenance and improvement costs at the treatment plant in Schererville, which is where our sanitary wastes are treated.</p> <p>Lotton Sewer Interceptor – this is a recapture fee that is only paid in a specific area of town. It is a reimbursement to a developer for his cost of upsizing a sanitary sewer in the southeast portion of town. It also varies by a few dollars each month.</p> </details> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>What are registration fees?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>New contractors fee is $75, renewal fee is $50. Business License registration is $25.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-4 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Can Plan Commission & Board of Zoning Appeals minutes and agendas be faxed to me?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>No, however minutes can be found here.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-5 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>I have building code questions.</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>St. John follows the IRC 2020 codebook.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-6 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>How long is my building permit valid?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>All permits are valid for one year except pools, spas, and hot tubs, which are only valid for 60 days.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-7 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>How should I drain my pool?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>No direct connection shall be made to the storm sewer and shall be directed away from any adjoining properties. Pool water shall be drained onto the ground and not directed towards any adjoining properties, which will allow chlorinated or treated water to dissipate before being absorbed into the ground.</p> </div> </div> </div> </div> <div class="wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-10 wp-block-group-is-layout-constrained" style="margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)"> <h2 class="wp-block-heading alignwide">Clerk Treasurer</h2> <div class="wp-block-group alignwide has-global-padding is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-8 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>How can I pay my utility bill?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>The Clerk-Treasurer’s Office offers “pay your way” services, so you can pay your utility bills how you want, when you want. We accept the following payment methods: pay-online, pay-by-text, pay-by-phone, pay-by-mail or pay-in-person at the Clerk’s office. Our pay-by-phone number is 1-844-725-6780. There is a $3.25 service fee for credit card payments. E-Checks/ACH payments are at no cost.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Can I get an adjustment on my sewer portion of my bill before May 15th or after the September 15th for summer sprinkling usage?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Yes, with the proper documentation and following the procedure established regarding swimming pool fills and/or new lawns/landscape installations. Contact the clerk’s office for information before proceeding.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-10 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Will my utility bill be considered late if I put it into the night drop box after hours on the 15th of the month?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>No, after hour deposits that are secured from the drop box that is emptied daily every business day at 7:00 a.m. will have the payment posted with the date of the preceding day and be on time. Therefore bill payment is on time.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-11 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>My utility bill is due on the 15th and that is a holiday so do I have until the 16th of the month to make my payment and be on time?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>No, the utility bills are always due on the 15th of every month; an extra day is not added to the due date because of any holiday. Only when a payment is placed in the night drop box after 5:00 p.m. on the 15th and before 7:00 a.m. on the 16th of the month will it be posted as on time. The Utility bills can be paid through the mail, in person at the clerk’s office, placed in the night drop, or paid by Credit Card.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-12 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>I am moving into town and need to know what to do to get my water turned on in my name.</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>A meter deposit is required for all residential and commercial customers. By contacting the clerk’s office either by phone or in person with your anticipated date for service to commence, all pertinent information is taken for this change over. Information is also provided regarding the billing/payment cycle, garbage pick-up and related matters to make your transition to St. John a little less stressful.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-13 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>How much is my utility bill and why is it always so much?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>By calling the clerk’s office and after verification of the account holder, the amount due information will be provided. If you have a question regarding a high bill and/or consumption usage, the history of the account is reviewed. If there are no reported leaks by the customer or other unexplainable reasons for the high consumption, you will be referred to the Public Works Department to schedule an appointment for a courtesy visit. Water Conservation Kits for detection of water leaks are also available upon request.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-14 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Can I have the phone numbers for the Town Council President and members?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Callers wishing to speak to the Town Council President or Town Council Members are forwarded directly to the Town Manager’s office. If the caller is reluctant to be transferred, the caller’s name and number is requested and this information is immediately hand delivered to the Town Manager’s office.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-15 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>What are the office hours?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Clerk-Treasurer’s office – 7:30 a.m. to 4:30 p.m. 2nd Saturday of each month – 9 a.m. to 1 p.m.<br>Building and Planning – 7:30 a.m. to 4:00 p.m.<br>Public Works – 7:00 a.m. to 3:30 p.m.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-16 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Where do I go to register to vote?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Voter Registration forms are available in the clerk’s office. Completed registration forms are then submitted to the Board of Elections in Crown Point. You may also check our Election Information page or the Lake County’s website for relevant information regarding the registration periods and various locations and times for the registration drives.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-17 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Where do I vote and where is there a listing of candidates?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>We have a ward/precinct map available on our Election Information page and a listing of the candidates posted in the office during the primary and general elections and information can be provided as to voting locations. For additional information, please visit the Lake County’s website.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-18 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Who is my Congressman?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Information can be found online at <a href="https://www.house.gov/representatives/find-your-representative" rel="nofollow">https://www.house.gov/representatives/find-your-representative</a></p> </div> </div> </div> </div> <div class="wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-12 wp-block-group-is-layout-constrained" style="margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)"> <h2 class="wp-block-heading alignwide" id="FireFAQ">Fire Department</h2> <div class="wp-block-group alignwide has-global-padding is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-19 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>How do I get a copy of a fire incident or EMS report?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Copies of a fire or EMS incident report are available at the fire department. You must complete a request from before they can be released. Call 219-365-6034, the non-emergency number, for further assistance. There is a $5.00 fee for the report ($6.00 for certified).</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-20 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Does the fire department offer CPR and/or First-Aid Classes to the public?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Yes. Please click here for information about the courses.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-21 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Does the fire department install smoke detectors?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>The fire department does not install smoke detectors for the public.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-22 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Can I get my blood pressure taken at the firehouse?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>There are medical personnel on duty at the fire station that are glad to help you with a blood pressure check or any other EMS issue that you might have.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-23 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Can I burn leaves or brush in my yard?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>No. The Town has ordinance 1431 against residential open burning. The state also has an ordinance against residential open burning in Lake County. This is an “air quality” issue, rather than a fire protection issue, however the fire department will become involved if a complaint is made.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-24 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Are tours of the firehouse available?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Yes, tours of the station are available. Please call the non-emergency number (219) 365-6034 or email admin.fd@stjohnin.com for details or to schedule a visit.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-25 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Where should I place my smoke detectors?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Smoke alarms should be installed on every level of your home and if possible every room. Please click here for more information.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-26 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>How can I become a volunteer firefighter?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>The fire department is always looking for new members. Currently new members are added on a semi-annual basis. Please complete an application and return it to the fire station. An interview will be scheduled providing the application is approved. Applicants must reside in St. John or our protection area.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-27 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>How do I report a non-emergency incident?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>To request assistance involving a non-emergency question, situation or concern, please call our non-emergency number (219) 365-6034.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-28 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Will the Fire Dept. respond for assistance without lights and sirens for a non-emergency?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>The fire department will respond to a non-emergency without the need for lights and sirens. However, fire department policy states that for any life threatening situation, or a high probability of loss or sever damage to property, the fire department will respond to the scene with lights and siren activated. Some times residents request NO LIGHTS OR SIRENS, and a real emergency does exist. The fire department cannot take that extra risk.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-29 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Is there a fee for service charged when the fire department responds?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>The fire department charges a fee for EMS response. These rates are found in ordinances of the Town. Most insurance companies cover some or all of the charges. There are no charges for fire protection issues to residential or commercial customers within the assigned St. John Fire Department protection areas. Some examples are fire code inspections, fire prevention education, a non-emergency smoke detector problem or an activated carbon monoxide detector.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-30 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>My smoke detector is “chirping”. What should I do?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Many newer models of smoke detectors make a “chirping” sound when the batteries are low. You should replace the batteries and test/reset your smoke detector. If you experience any problems or difficulty, contact the fire department right away.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-31 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>What is Carbon Monoxide and how does it harm you?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Carbon monoxide, CO, is a tasteless, odorless, colorless, poisonous gas. It is a by-product of “incomplete combustion”. When a person inhales high levels of carbon monoxide for a long period of time, it displaces the oxygen in the blood causing the heart, brain, and other vital organs to be deprived of oxygen. Extended exposure to strong concentrations of carbon monoxide is life threatening. Loss of consciousness and suffocation may result without warning! Make sure your home has a detector.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-32 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Can I complete community service hours at the firehouse?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Yes, community service hours can be done at the firehouse. Please contact the Chief for more information.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-33 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>How do I select a fire extinguisher?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>There are four basic types of fires. </p> <details class="wp-block-details is-layout-flow wp-block-details-is-layout-flow"><summary>There are four basic types of fires.</summary> <p>Portable extinguishers are labeled so that the most appropriate extinguisher is chosen for use on a specific type of fire. Portable extinguishers are labeled using standard symbols for the classes of fires. A slash through any symbol means: “that certain extinguisher should not be used on that certain type of fire”. A mission symbol means: “that certain extinguisher has not been formally tested for a given class of fire”. Multi-purpose extinguishes i.e. ABC, may be used successfully on all three types of fires</p> <ul class="wp-block-list"> <li>CLASS A: Ordinary combustibles such as wood, cloth, and paper.</li> <li>CLASS B: Flammable liquids such as gasoline, oil, and oil-based paint.</li> <li>CLASS C: Energized electrical equipment – including wiring, fuse boxes, circuit breakers, machinery, and appliances.</li> <li>CLASS D: Flammable metals.</li> </ul> <p>There is also a new class of extinguisher called the K extinguisher. It is used on synthetic cooking oils, and gets its identity as “K” from “KITCHEN”. Always use the most appropriate extinguisher so that you don’t cause the fire to escalate (become worse) or endanger yourself or others.</p> </details> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-34 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Does the fire department service fire extinguishers?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>No, the fire department does not service fire extinguishers. There are private fire protection companies that offer those services. They can be found in the phone book.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-35 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Where can I purchase a fire extinguisher?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Portable fire extinguishers can be purchased at a wide variety of retail stores. Home improvement centers and hardware stores generally carry an adequate selection to choose from.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-36 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Where can I purchase an evacuation ladder?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Escape ladders for residential evacuations from second floor areas can be found at most home improvement centers. Or visit: <a href="https://www.kidde.com/" rel="nofollow">https://www.kidde.com/</a> for more information.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-37 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Can I call the Fire Dept. to dispose of household hazardous materials?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>No. The appropriate way to dispose of household hazardous materials is through the Lake County Hazardous Waste District. Visit <a href="https://www.lcswmd.com/" rel="nofollow">https://www.lcswmd.com/</a> for a schedule and additional information.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-38 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Will the fire department come to my home and fill my swimming pool?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>No, the fire department is not permitted to fill swimming pools. There are private firms that can help you with that.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-39 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>When does the town test the severe weather alarm?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Sirens are activated/tested at 12:00 (noon) on the first Saturday of every month. The only time the siren would not be tested as part of that program is if the weather conditions appear to be right for the generation of a tornado/severe weather.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-40 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Who do I call for Child Safety Seat (aka Car Seat) Inspections?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Please contact the St. John Fire Department non-emergency number (219) 365-6034 to schedule a Car Seat Inspection with a certified inspector.</p> </div> </div> </div> </div> <div class="wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-14 wp-block-group-is-layout-constrained" style="margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)"> <h2 class="wp-block-heading alignwide">Public Works</h2> <div class="wp-block-group alignwide has-global-padding is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-41 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>What if my blue 95 gallon trash/recycle bin is damaged, lost or stolen?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>If your trash/recycle bin is damaged, lost or stolen, please call Public Works at 219-365-4655 to schedule a replacement. The Town’s refuse company, Republic Services, will be contacted and they will exchange the damaged bin or deliver a replacement. Do not attempt to repair the bin yourself as it could void the warranty. </p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-42 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>May I write on the recycling bin?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Yes. </p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-43 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>May I use the blue recycling bin on wheels for trash?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>No, never place trash in any recycling container. Never discard hazardous materials with household trash.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-44 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Must my recycling materials be sorted?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>No</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-45 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>What day is garbage pickup?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Garbage day is every Monday. Garbage should be out by 6:00 a.m. Monday morning.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-46 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>What about holidays, how does that effect my garbage and recycling pickup day?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Recycling and garbage pickup is delayed a day when a NATIONAL HOLIDAY falls on a Monday.</p> <p>THE FOLLOWING ARE CONSIDERED NATIONAL HOLIDAYS</p> <ul class="wp-block-list"> <li>New Years Day</li> <li>Christmas Day</li> <li>Thanksgiving Day</li> <li>4th of July </li> <li>Labor Day </li> <li>Memorial Day </li> </ul> <p>When one of these days occurs on a Monday your garbage and recycling will be picked up on the Tuesday of that week. Both recycling and garbage needs to be out by 6:00 a.m.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-47 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Does the Town have an electronics recycling program?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Yes we do. Electronics should be brought to the Public Works facility for recycling Monday through Friday between the hours of 9 am – 2 pm. Please check in at the front office and we will direct you where you may bring your items. You are responsible for unloading your items. Please do not leave your items by the facility if the office is closed.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-48 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Does the Town pick up large items?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>No, the Town does not pick up large items. Republic Services will pick up one large item per week during regular trash pick up. Examples include a chair, couch, mattress & bedspring, etc. Republic Services will pick up appliances with freon for an additional charge. Please contact Republic Services to make arrangements at 219-662-8600.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-49 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>I do a lot of recycling; can I have another recycle bin?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>You may contact Public Works and request one additional 95 gallon recycle bin at no cost.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-50 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>What do I do with small bushes that I removed from my yard?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Remove the roots from the bushes and place the roots in your regular garbage. The remaining bush will be collected during branch collection and placed in the chipper.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-51 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Does our refuse company pickup leaves?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>No, landfills will not allow leaves to be dumped in them. The Town has a leaf collection program that runs twice a year.</p> <p>Spring leaf collection begins in April and fall collection begins in October through the end of November. Exact dates for these collections will be posted in the spring flyer that will be mailed to every home. <a href="https://stjohnin.gov/public-works/leaf-and-branch-pick-up/" data-type="page" data-id="728">Please click here for details.</a></p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-52 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Does the Town have a dumpster I can put things in?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Yes, the dumpster is accessible for St. John residents only. The town dumpster is available on the second Saturday of each month from 9:00 AM to 1:00 PM. Please go to the Public Safety building and present Indiana state ID to be let in.</p> <details class="wp-block-details is-layout-flow wp-block-details-is-layout-flow"><summary>Items that cannot be placed in the dumpster:</summary> <ul class="wp-block-list"> <li>batteries</li> <li>cleaning solvents</li> <li>combustible liquids</li> <li>freon canisters</li> <li>motor oil</li> <li>paint</li> <li>railroad ties</li> <li>roofing shingles</li> <li>tires</li> </ul> <p>Construction debris – including but not limited to:</p> <ul class="wp-block-list"> <li>Asphalt</li> <li>Bricks</li> <li>Concrete</li> <li>Dirt</li> <li>Drywall</li> <li>Sand</li> <li>Yard Waste</li> </ul> <p>Appliances – including but not limited to:</p> <ul class="wp-block-list"> <li>Air Conditioners</li> <li>Refrigerators</li> <li>Microwaves</li> <li>Washing Machines and/or Dryers</li> <li>Water Heaters</li> </ul> <p>Hazardous materials</p> </details> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-53 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>How do I dispose of household hazard waste materials?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Hazard waste items like tires, railroad ties, roofing shingles, motor oil, etc., can be disposed at one of the Lake County Solid Waste Management District sites. Call for a schedule 800-946-4449. <a href="https://www.lcswmd.com/services/what-can-i-do-with-my-household-hazardous-waste-products/">Please click here for details.</a></p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-54 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>When does leaf collection start?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Spring leaf collection begins in April and fall collection begins in October through the end of November. Exact dates for these collections will be posted in the spring flyer that will be mailed to every home. <a href="https://stjohnin.gov/public-works/leaf-and-branch-pick-up/" data-type="page" data-id="728">Please click here for details.</a></p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-55 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Do leaves need to be bagged?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>No, leaves should be loose and not bagged. Residents with curbs are asked to place leaves along the edge of the curb, but not in the curb or street. Residents whose street have no curbs are asked to place their leaves on the grass parkway directly behind the curb. Please avoid putting leaves behind mailboxes or around street signs. Leaves that are bagged or in containers will not get picked up.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-56 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>When does branch collection start?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>In April, there will be 2 designated weeks for branch collection. Exact dates for these collections will be posted in the spring flyer that will be mailed to every home. Please click here for details. In October, there will be 2 designated weeks ending collection for the year. Exact dates for all collections will be posted in the spring flyer that will be mailed to every home. <a href="https://stjohnin.gov/public-works/leaf-and-branch-pick-up/" data-type="page" data-id="728">Please click here for details.</a></p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-57 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>What size branches are acceptable?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Branches must be at least 48 inches in length. Anything shorter should be cut up and deposited in the blue trash bin for the Town’s regular trash collection. Branches can be up to 10″ in diameter. Do not bundle or place in bags.<br>Grass clippings should be placed in the regular trash container (not to exceed 35 lbs) and placed at curb for regular trash pickup. No special bags are required. </p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-58 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>What do I do with small twigs, bush clippings, old flowers, etc.?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>These items are considered yard waste and can be placed in an open bag or container and deposited in the regular weekly trash collection. If placed in a bag please mark YARD WASTE. No special bags are required.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-59 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Do I need a water softener?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>No, getting a water softener is a personal choice.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-60 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>What is the hardness of our drinking water?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>28 grains.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-61 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Why does my water smell like eggs or sulfur?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>St. John’s water does not have an odor, the annode rod in your hot water tank most likely is the cause which would cause both your hot and cold water to appear to have that odor. You need to contact your builder/plumber to replace the annode rod.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-62 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Why does my water have a rust color or why is my water yellow?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>This is usually caused by a water main break near you and should clear itself up within 48 hours from when you have noticed it. We recommend you do not wash your white clothes at this time. Should it continue past the 48 hours, please contact the Public Works Department. During the summer, if you live in area where there is a high volume of irrigation (sprinklers) systems being used, you may also experience discoloration.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-63 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Will the Town restore the areas that were disturbed due to water main breaks, sewer breaks, projects, etc.?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Yes, the Town will replace sod, seed, concrete, asphalt or any other type of surface that was damaged. With water main and sewer breaks it could take several months to do restoration, due to the depth of the repair. The ground needs to settle before completing the restoration.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-64 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Does the Town of St. John have Lake Michigan water?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>No, the Town sits on two different water sheds which supplies water for the Town’s wells.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-65 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Can I park vehicles on the street when it snows?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>No, once it starts snowing or sleeting there is no parking allowed on residential streets. There are snow signs posted at the entrances of all subdivisions. </p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-66 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Who is our garbage and recycling contractor?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>Republic Services, 219-662-8600.</p> </div> </div> <hr class="wp-block-separator alignwide has-text-color has-alpha-channel-opacity has-background is-style-wide" style="background-color:#4747471a;color:#4747471a"/> <div class="wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-67 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <p class="has-medium-font-size"><strong>Before I fill up my pool who do I call?</strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>You should contact the Clerk Treasurer’s Office, 219-365-4800.</p> </div> </div> </div> </div> <p></p> </div></main> <footer class="wp-block-template-part"> <div class="wp-block-group alignfull has-background-color has-primary-background-color has-text-color has-background is-layout-flow wp-container-core-group-is-layout-17 wp-block-group-is-layout-flow" style="padding-top:0;padding-right:0;padding-bottom:0;padding-left:0"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-68 wp-block-columns-is-layout-flex" style="margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--30);padding-right:0;padding-bottom:var(--wp--preset--spacing--30);padding-left:0"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p class="has-text-align-center has-base-color has-text-color has-link-color wp-elements-54e3b5940899f73f24a3f838e0c23264"><strong><a href="javascript:location.href = 'https://www.textise.net/showText.aspx?strURL=' + escape(escape(location.href))" class="cTextise">Accessible Version</a></strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p class="has-text-align-center has-base-color has-text-color has-link-color wp-elements-e876a3e2bd10a7c96530f3f0d23bb72f"><strong><a href="https://stjohnin.gov/accessibility/" data-type="page" data-id="210">Accessibility</a></strong></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-16 wp-block-group-is-layout-flex"> <p class="has-text-align-center has-base-color has-text-color has-link-color wp-elements-27bcc7c945bf5b7d9b35e7f1b642b9d7"><strong><a href="https://www.facebook.com/stjohnin">Follow us on</a></strong></p> <figure class="wp-block-image size-full"><a href="https://www.facebook.com/stjohnin"><img decoding="async" width="30" height="30" src="https://stjohnin.gov/wp-content/uploads/2024/03/Facebook.png" alt="Facebook Logo" class="wp-image-525"/></a></figure> </div> </div> </div> </div> </footer></div>  <script defer id="bilmur" data-customproperties="{"woo_active":"0"}" data-provider="wordpress.com" data-service="atomic" src="https://s0.wp.com/wp-content/js/bilmur.min.js?m=202448"></script> <span aria-hidden="true" id="to_top_scrollup" class="dashicons dashicons-arrow-up-alt2"><span class="screen-reader-text">Scroll Up</span></span><script id="wp-block-template-skip-link-js-after"> ( function() { var skipLinkTarget = document.querySelector( 'main' ), sibling, skipLinkTargetID, skipLink; // Early exit if a skip-link target can't be located. if ( ! 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