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DEM Product Tour
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Therefore, we need to continue including it here... for now... --> <script type="text/javascript" crossorigin="anonymous" src="assets/player/shared/libs/require/require-min.b03b66057d7df9b2cc9aa9c4c18aa569.js"> </script> <script type="text/javascript" async crossorigin="anonymous" charset="UTF-8" src="assets/player/applications/html5-player/bootstrap-optimized.66a63cb3faa559f508e3ee8a562814e0.js"> </script> <link rel="stylesheet" type="text/css" href="assets/player/applications/html5-player/css/html5-player.3846331a16df469c958f715d5c5d135e.css"/> <style> body { background-color: #02091B; } body:-ms-fullscreen::-ms-backdrop { background-color: #02091B; } </style> </head> <body> <!-- BEGIN GOOGLE TAG MANAGER INTEGRATION HTML --> <noscript> <iframe src="//www.googletagmanager.com/ns.html?id=GTM-MK3KFT3" height="0" width="0" style="display:none;visibility:hidden"></iframe> </noscript> <script> (function (w, d, s, l, i) { w[l] = w[l] || []; w[l].push({ 'gtm.start': new Date().getTime(), event: 'gtm.js' }); var f = d.getElementsByTagName(s)[0], j = d.createElement(s), dl = l != 'dataLayer' ? '&l=' + l : ''; j.async = true; j.src = '//www.googletagmanager.com/gtm.js?id=' + i + dl; f.parentNode.insertBefore(j, f); })(window, document, 'script', 'dataLayer', 'GTM-MK3KFT3'); </script> <!-- END GOOGLE TAG MANAGER INTEGRATION HTML --> <noscript> <div class="page"><p class="text-component">User experience meets business impact</p> <p class="text-component">Welcome to Dynatrace Digital Experience and Business Analytics, your control center for continuous, real-time insights and context into end user experience. Here, teams can quickly see if applications are performing as customers expect, get AI-powered answers to proactively address issues before end users are impacted, and drive better business outcomes.</p> <p class="text-component">1/6</p> <p class="text-component">Know how your users feel at a glance: See whether they’re satisfied, frustrated, or simply tolerating the digital experience with user experience scores customized for each application.</p> <p class="text-component">Previous</p> <p class="text-component">Next</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <img src="media/68e67c4fea72675d30d63dfe5dd36ebc/processed-svg-arrow.svg" alt="" class="image-component"/> <p class="text-component">User Session Details</p> <p class="text-component">Troubleshooting and Optimization</p> <p class="text-component">Application Analysis</p> <p class="text-component">Digital Experience Monitoring</p> <p class="text-component">Digital Business Analytics </p> <img src="media/5ff0d52f260ddaa65e411c38cb3bff78/1-0-ux-dashboard-full.png" alt="" class="image-component"/> <img src="media/9542fe0fc5dea3fd2999bfd0886a4081/1-1-ux-dashboard-full.png" alt="" class="image-component"/> <img src="media/6452f88ddfc98b61a90da9d2f237ac09/1-3-ux-dashboard-full.png" alt="" class="image-component"/> <img src="media/ded33c3e6fbae6f42eaebab47d5a8419/1-2-ux-dashboard-full.png" alt="" class="image-component"/> <img src="media/b42711ce40bd7a8cdfcc53b6470a035d/1-5-ux-dashboard-full.png" alt="" class="image-component"/> <img src="media/cbb2bcdcc9397ee89223cbef2c69b79f/1-4-ux-dashboard-full.png" alt="" class="image-component"/> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Drill down from an aggregated view of digital experience to individual user sessions to see precisely what issues a user is having and visually replay their exact experience. </p> <p class="text-component">2/6</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Understand and optimize how users move through your applications with a funnel view of the key actions leading to conversion for your business. </p> <p class="text-component">3/6</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Track errors and discover root cause quickly to stay up to date with the health and availability of web and mobile applications. </p> <p class="text-component">5/6</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Identify problems beyond your data center before users are affected with high frequency synthetic endpoint and journey testing. </p> <p class="text-component">4/6</p> <img src="media/eb6385c97c23977c4b8382cf55f0da87/modal-5-full.png" alt="" class="image-component"/> <img src="media/bae73e7279a2cdf0993c9bb4ca5e07e2/modal-9-full.png" alt="" class="image-component"/> <img src="media/ec3260711777f19f521e2623d5c5c7f1/modal-1-full.png" alt="" class="image-component"/> <img src="media/dcee7d14e94321b8ea6f0447579243de/modal-4-full.png" alt="" class="image-component"/> <img src="media/97cc72fbbd7196ab3318a9fbd36c7434/modal-13-full.png" alt="" class="image-component"/> <p class="text-component">DIGITAL EXPERIENCE Monitoring</p> <img src="media/b6678f7f2b7b64f76e3eee6f588a7e15/modal-14-full.png" alt="" class="image-component"/> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Let's go</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Next, let’s take a detailed look at a sample web application, easytravel.com, and the deeper insights Dynatrace delivers. </p> <p class="text-component">6/6</p> <img src="media/ec66dc7e4d6c50d22aec9299152634eb/1-6-ux-dashboard-full.png" alt="" class="image-component"/> <img src="media/6dea46c2339db14901f010be9e371b9a/frame-full.png" alt="" class="image-component"/> <p class="text-component">Digital Experience Monitoring</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Digital Experience Monitoring</p> <p class="text-component">Know how your users feel at a glance: See whether they’re satisfied, frustrated, or simply tolerating the digital experience with user experience scores customized for each application.</p> <p class="text-component">1/6</p> <p class="text-component">* This experience is optimized for desktop devices</p> <p class="text-component">Get started</p> <p class="text-component">Welcome to Dynatrace Digital Experience and Business Analytics, your control center for continuous, real-time insights and context into end user experience. Here, teams can quickly see if applications are performing as customers expect, get AI-powered answers to proactively address issues before end users are impacted, and drive better business outcomes.</p> <p class="text-component">User experience meets business impact</p> <p class="text-component">DIGITAL EXPERIENCE Monitoring</p> <p class="text-component">Free trial</p> <p class="text-component">Request demo</p> <img src="media/5f206f96f91f1eefad616560a0acd505/processed-svg-dynatrace-logo-rgb-cnh-800x142px-8ad53ac283.svg" alt="" class="image-component"/> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Digital Experience Monitoring</p> <p class="text-component">Drill down from an aggregated view of digital experience to individual user sessions to see precisely what issues a user is having and visually replay their exact experience. </p> <p class="text-component">2/6</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Digital Experience Monitoring</p> <p class="text-component">Understand and optimize how users move through your applications with a funnel view of the key actions leading to conversion for your business.</p> <p class="text-component">3/6</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Digital Experience Monitoring</p> <p class="text-component">Identify problems beyond your data center before users are affected with high frequency synthetic endpoint and journey testing.</p> <p class="text-component">4/6</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Digital Experience Monitoring</p> <p class="text-component">Track errors and discover root cause quickly to stay up to date with the health and availability of web and mobile applications. </p> <p class="text-component">5/6</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Let's go</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Digital Experience Monitoring</p> <p class="text-component">Next, let’s take a detailed look at a sample web application, easytravel.com, and the deeper insights Dynatrace delivers.</p> <p class="text-component">6/6</p> <p class="text-component">Request demo</p> <p class="text-component">Free trial</p> <img src="media/c0fb685d827751a4e0d5403d856dff0b/processed-svg-dynatrace-logo-rgb-cnh-800x142px-8ad53ac283.svg" alt="" class="image-component"/> <p class="text-component">Take a look around </p> <img src="media/7e1c8112f889f6308e680913d87d9d7c/processed-svg-close-icon.svg" alt="" class="image-component"/></div> <div class="page"><p class="text-component">Understanding user behavior is key to driving better performance, experiences, and business outcomes. So, at an individual application-level, we show everything you want to know about your users – the actions they’re taking, any errors they’re encountering, and how it all relates to the back end.</p> <p class="text-component">See exactly what your users are experiencing</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Scrolling back up, you can see Dynatrace has identified a problem and affected applications. Your team would also receive an alert when the problem is detected so you could address it immediately.</p> <p class="text-component">5/6</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">First, see if everything is meeting optimal user experience thresholds with front-end application performance across multiple dimensions, including actions, geography, user type, third party, errors, and more.</p> <p class="text-component">1/6</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Scrolling down, you can see the top actions users are taking, with any issues clearly highlighted in red at the top. </p> <p class="text-component">3/6</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Here, you can analyze the most common user-facing errors for the application to continuously identify areas for improvement.</p> <p class="text-component">4/6</p> <p class="text-component">Application Analysis</p> <img src="media/4b62e5c87d8065c89397fe788fcc7063/processed-svg-arrow.svg" alt="" class="image-component"/> <p class="text-component">Digital Experience Monitoring</p> <img src="media/f3a1cb26b1f60276cd24f9bd4dcfdecd/2-0-application-analysis-full.png" alt="" class="image-component"/> <img src="media/b3871e30d700f84fb4bcf6164c467bee/2-5-application-analysis-full.png" alt="" class="image-component"/> <img src="media/dc4b56b5ea62dd5e0badac19f205e60c/2-1-application-analysis-full.png" alt="" class="image-component"/> <img src="media/5150cf4829a193534873dd68e6cdd805/2-3-application-analysis-full.png" alt="" class="image-component"/> <img src="media/8360555c49d2a61f1ae6b7deadffc443/2-4-application-analysis-full.png" alt="" class="image-component"/> <img src="media/5e213fd4395aabf0141bbc22198f5403/modal-8-full.png" alt="" class="image-component"/> <img src="media/5e213fd4395aabf0141bbc22198f5403/modal-8-full.png" alt="" class="image-component"/> <img src="media/eb6385c97c23977c4b8382cf55f0da87/modal-5-full.png" alt="" class="image-component"/> <img src="media/dcee7d14e94321b8ea6f0447579243de/modal-4-full.png" alt="" class="image-component"/> <img src="media/dcee7d14e94321b8ea6f0447579243de/modal-4-full.png" alt="" class="image-component"/> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Understanding what’s happening is important. But to make improvements you need to know why. Dynatrace’s all-in-one platform shows how your app is connected to your data center so you can immediately see what back-end services impact the front-end experience and quickly click into the code-level details to make changes.</p> <p class="text-component">2/6</p> <img src="media/d9f7621019f1b6e83bb1edeb31a94695/2-2-application-analysis-full.png" alt="" class="image-component"/> <p class="text-component">APPLICATION ANALYSIS</p> <img src="media/b6678f7f2b7b64f76e3eee6f588a7e15/modal-14-full.png" alt="" class="image-component"/> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Let's go</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Now that we’ve identified a problem, let’s dive deeper into how we resolve it and ensure optimal user experience with AI and automation.</p> <p class="text-component">6/6</p> <img src="media/f3a1cb26b1f60276cd24f9bd4dcfdecd/2-0-application-analysis-full.png" alt="" class="image-component"/> <img src="media/6dea46c2339db14901f010be9e371b9a/frame-full.png" alt="" class="image-component"/> <p class="text-component">Application Analysis</p> <p class="text-component">Digital Business Analytics </p> <p class="text-component">User Session Details</p> <p class="text-component">Troubleshooting and Optimization</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Let's go</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Application Analysis</p> <p class="text-component">Now that we’ve identified a problem, let’s dive deeper into how we resolve it and ensure optimal user experience with AI and automation.</p> <p class="text-component">6/6</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Application Analysis</p> <p class="text-component">Scrolling back up, you can see Dynatrace has identified a problem and affected applications. Your team would also receive an alert when the problem is detected so you could address it immediately.</p> <p class="text-component">5/6</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Application Analysis</p> <p class="text-component">Here, you can analyze the most common user-facing errors for the application to continuously identify areas for improvement.</p> <p class="text-component">4/6</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Application Analysis</p> <p class="text-component">Scrolling down, you can see the top actions users are taking, with any issues clearly highlighted in red at the top. </p> <p class="text-component">3/6</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Application Analysis</p> <p class="text-component">Understanding what’s happening is important. But to make improvements you need to know why. Dynatrace’s all-in-one platform shows how your app is connected to your data center so you can immediately see what back-end services impact the front-end experience and quickly click into the code-level details to make changes.</p> <p class="text-component">2/6</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Application Analysis</p> <p class="text-component">First, see if everything is meeting optimal user experience thresholds with front-end application performance across multiple dimensions, including actions, geography, user type, third party, errors, and more.</p> <p class="text-component">1/6</p> <p class="text-component">Free trial</p> <p class="text-component">Request demo</p> <img src="media/e5da3c1eee498414948e7a898c40d598/processed-svg-dynatrace-logo-rgb-cnh-800x142px-8ad53ac283.svg" alt="" class="image-component"/> <p class="text-component">Show me</p> <p class="text-component">Understanding user behavior is key to driving better performance, experiences, and business outcomes. So, at an individual application-level, we show everything you want to know about your users – the actions they’re taking, any errors they’re encountering, and how it all relates to the back end.</p> <p class="text-component">See exactly what your users are experiencing</p> <p class="text-component">APPLICATION ANALYSIS</p> <p class="text-component">Request demo</p> <p class="text-component">Free trial</p> <img src="media/3592a22cafe555dfb7eed9969b8d075c/processed-svg-dynatrace-logo-rgb-cnh-800x142px-8ad53ac283.svg" alt="" class="image-component"/> <p class="text-component">Show me</p> <img src="media/1211173ba5126204df70bab5d5fe30ba/close-icon.svg" alt="" class="image-component"/></div> <div class="page"><p class="text-component">Dynatrace automatically identifies the root cause of a problem, the teams affected, and the business impact. So, you can prioritize the improvements that are most important, engage the right people to make them, and optimize user experience. </p> <p class="text-component">Get fast answers and full context with advanced AIOps</p> <img src="media/c164583150ee00a6ad604a9bbc3bd05e/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/c164583150ee00a6ad604a9bbc3bd05e/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Scrolling down, you can see it's a JavaScript error impacting one page (validate credit card) but affecting all of our users. This helps prioritize the issue.</p> <p class="text-component">2/6</p> <img src="media/5ac9290a5f48ab54e2ecbcbba0d6395f/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/5ac9290a5f48ab54e2ecbcbba0d6395f/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">See the full impact of a problem to quickly get the right teams involved. This problem is affecting applications and services, but not the infrastructure. </p> <p class="text-component">1/6</p> <p class="text-component">Troubleshooting and Optimization</p> <p class="text-component">Application Analysis</p> <img src="media/6b24ff1a1288de08c36c1b4a0e8040f4/processed-svg-arrow.svg" alt="" class="image-component"/> <p class="text-component">Digital Experience Monitoring</p> <img src="media/cc709709ad9a25904b5deae9b17c8702/3-0-ux-optimization-full.png" alt="" class="image-component"/> <img src="media/5bbbfa6c4894ca1233a5b140675cded9/3-1-ux-optimization-full.png" alt="" class="image-component"/> <img src="media/2f251bf66f7b94a3fdbb5e379c5a7e77/3-2-ux-optimization-full.png" alt="" class="image-component"/> <img src="media/7cb2ad4289fe0c4c5a909060e51d07bb/3-3-ux-optimization-full.png" alt="" class="image-component"/> <img src="media/33a175de968fa1fd6c2d8ea89a90ad5c/3-4-ux-optimization-full.png" alt="" class="image-component"/> <img src="media/6b511da935939ee1f3b5d6997eaec591/3-5-ux-optimization-full.png" alt="" class="image-component"/> <img src="media/c164583150ee00a6ad604a9bbc3bd05e/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/c164583150ee00a6ad604a9bbc3bd05e/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Dynatrace’s AI engine, Davis, automatically analyzes all dependencies continuously to get to the root cause of the problem. </p> <p class="text-component">3/6</p> <img src="media/2934855baebc8215a81dc6fe67f64811/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/2934855baebc8215a81dc6fe67f64811/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">The AI-powered root cause shows you what triggered the problem – a failure on the service side. Instead of pulling in the front-end team, you can see that solving the problem means fixing back-end code. Your back-end developer can dive directly into the details to fix it. For now, let’s learn more about the impacted users. </p> <p class="text-component">4/6</p> <img src="media/c164583150ee00a6ad604a9bbc3bd05e/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/c164583150ee00a6ad604a9bbc3bd05e/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">To effectively prioritize resources and effort, you need to know how a problem impacts real users. This shows us how many of your users may be affected and what part of their experience needs attention. </p> <p class="text-component">5/6</p> <img src="media/8042375fba9f7ea3c1a8a9990726b15d/modal-3-full.png" alt="" class="image-component"/> <img src="media/ec3260711777f19f521e2623d5c5c7f1/modal-1-full.png" alt="" class="image-component"/> <img src="media/dcee7d14e94321b8ea6f0447579243de/modal-4-full.png" alt="" class="image-component"/> <img src="media/dcee7d14e94321b8ea6f0447579243de/modal-4-full.png" alt="" class="image-component"/> <img src="media/f9dbc727266aceaee50513da0f7e7d68/modal-11-full.png" alt="" class="image-component"/> <p class="text-component">Troubleshooting and Optimization</p> <img src="media/b6678f7f2b7b64f76e3eee6f588a7e15/modal-14-full.png" alt="" class="image-component"/> <img src="media/c164583150ee00a6ad604a9bbc3bd05e/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Let's go</p> <img src="media/c164583150ee00a6ad604a9bbc3bd05e/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Next, we’ll dive into an individual session for one of these users. </p> <p class="text-component">6/6</p> <img src="media/3b3d8a59cb973fc0988e2949319661df/3-6-ux-optimization-full.png" alt="" class="image-component"/> <img src="media/6dea46c2339db14901f010be9e371b9a/frame-full.png" alt="" class="image-component"/> <p class="text-component">Troubleshooting and Optimization</p> <p class="text-component">Digital Business Analytics </p> <p class="text-component">User Session Details</p> <img src="media/cd39cdfe2bdf554179aae8c4f506e6dc/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Let's go</p> <img src="media/cd39cdfe2bdf554179aae8c4f506e6dc/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Troubleshooting and Optimization</p> <p class="text-component">Next, we’ll dive into an individual session for one of these users. </p> <p class="text-component">6/6</p> <img src="media/cd39cdfe2bdf554179aae8c4f506e6dc/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/cd39cdfe2bdf554179aae8c4f506e6dc/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Troubleshooting and Optimization</p> <p class="text-component">To effectively prioritize resources and effort, you need to know how a problem impacts real users. This shows us how many of your users may be affected and what part of their experience needs attention. </p> <p class="text-component">5/6</p> <img src="media/cd39cdfe2bdf554179aae8c4f506e6dc/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/cd39cdfe2bdf554179aae8c4f506e6dc/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Troubleshooting and Optimization</p> <p class="text-component">The AI-powered root cause shows you what triggered the problem – a failure on the service side. Instead of pulling in the front-end team, you can see that solving the problem means fixing back-end code. Your back-end developer can dive directly into the details to fix it. For now, let’s learn more about the impacted users. </p> <p class="text-component">4/6</p> <img src="media/cd39cdfe2bdf554179aae8c4f506e6dc/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/cd39cdfe2bdf554179aae8c4f506e6dc/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Troubleshooting and Optimization</p> <p class="text-component">Dynatrace’s AI engine, Davis, automatically analyzes all dependencies continuously to get to the root cause of the problem. </p> <p class="text-component">3/6</p> <img src="media/cd39cdfe2bdf554179aae8c4f506e6dc/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/cd39cdfe2bdf554179aae8c4f506e6dc/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Troubleshooting and Optimization</p> <p class="text-component">Scrolling down, you can see it's a JavaScript error impacting one page (validate credit card) but affecting all of our users. This helps prioritize the issue.</p> <p class="text-component">2/6</p> <img src="media/cd39cdfe2bdf554179aae8c4f506e6dc/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/cd39cdfe2bdf554179aae8c4f506e6dc/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Troubleshooting and Optimization</p> <p class="text-component">See the full impact of a problem to quickly get the right teams involved. This problem is affecting applications and services, but not the infrastructure. </p> <p class="text-component">1/6</p> <p class="text-component">Free trial</p> <p class="text-component">Request demo</p> <img src="media/5f206f96f91f1eefad616560a0acd505/processed-svg-dynatrace-logo-rgb-cnh-800x142px-8ad53ac283.svg" alt="" class="image-component"/> <p class="text-component">Show me</p> <p class="text-component">Dynatrace automatically identifies the root cause of a problem, the teams affected, and the business impact. So, you can prioritize the improvements that are most important, engage the right people to make them, and optimize user experience. </p> <p class="text-component">Get fast answers and full context with advanced AIOps</p> <p class="text-component">Troubleshooting and Optimization</p> <p class="text-component">Request demo</p> <p class="text-component">Free trial</p> <img src="media/208edd7218c6e4a1a158c29348b43c08/processed-svg-dynatrace-logo-rgb-cnh-800x142px-8ad53ac283.svg" alt="" class="image-component"/> <p class="text-component">Show me</p> <img src="media/1211173ba5126204df70bab5d5fe30ba/close-icon.svg" alt="" class="image-component"/></div> <div class="page"><p class="text-component">Dynatrace’s session details clearly illustrate each user’s unique experience. Viewing sessions from their POV helps you address frustration points, proactively address problems before users contact tech support, and make meaningful improvements.</p> <p class="text-component">From detailed breakdowns to proactive upgrades</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">A timeline view of the user’s activity shows each action, capturing where they got frustrated and exhibited behavior like rage clicking. It connects to associated errors – here we see the JavaScript error impacting credit card validation – so you automatically have the relevant information you need. </p> <p class="text-component">2/4</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Session Replay, a visual recording of a user's actual experience, lets you see your application from the user’s perspective, so you know exactly what happened. This recording gives us visual insight into how the user struggled to validate their credit card. </p> <p class="text-component">1/4</p> <p class="text-component">User Session Details</p> <p class="text-component">Application Analysis</p> <img src="media/10d012534966c18c54f6dedec6d6d467/processed-svg-arrow.svg" alt="" class="image-component"/> <img src="media/ac58978024f6520d5aaf67caa498c597/4-0-user-session-details-full.png" alt="" class="image-component"/> <img src="media/9e7fed4c44a2dba49e57ae6f283c9bec/4-1-user-session-details-full.png" alt="" class="image-component"/> <img src="media/1941f7c08521e062ce05eb0d0e71e3de/4-3-user-session-details-full.png" alt="" class="image-component"/> <img src="media/38203f4af58715cff196126242698109/4-4-user-session-details-full.png" alt="" class="image-component"/> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">To see more about your users within Dynatrace, you can easily add custom business context to each session. Here, we see key aspects like loyalty status and associated revenue for our frustrated user, enabling you to provide proactive customer service or take other actions. </p> <p class="text-component">3/4</p> <img src="media/ec3260711777f19f521e2623d5c5c7f1/modal-1-full.png" alt="" class="image-component"/> <img src="media/71263c1dfda64366c98c052768b79255/modal-7-full.png" alt="" class="image-component"/> <img src="media/bae73e7279a2cdf0993c9bb4ca5e07e2/modal-9-full.png" alt="" class="image-component"/> <p class="text-component">USER SESSION DETAILS </p> <img src="media/b6678f7f2b7b64f76e3eee6f588a7e15/modal-14-full.png" alt="" class="image-component"/> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Let's go</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Next, let’s look at how we can leverage business and performance data in an aggregated view. </p> <p class="text-component">4/4</p> <img src="media/574f5083756f389970016be6739dbd0e/4-5-user-session-details-full.png" alt="" class="image-component"/> <img src="media/6dea46c2339db14901f010be9e371b9a/frame-full.png" alt="" class="image-component"/> <img src="media/1240b96473da58ac9229dfad9376be28/4-2-user-session-details-full.png" alt="" class="image-component"/> <p class="text-component">User Session Details</p> <p class="text-component">Digital Business Analytics </p> <p class="text-component">Digital Experience Monitoring</p> <p class="text-component">Troubleshooting and Optimization</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Let's go</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">User Session Details</p> <p class="text-component">Next, let’s look at how we can leverage business and performance data in an aggregated view. </p> <p class="text-component">4/4</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">User Session Details</p> <p class="text-component">To see more about your users within Dynatrace, you can easily add custom business context to each session. Here, we see key aspects like loyalty status and associated revenue for our frustrated user, enabling you to provide proactive customer service or take other actions. </p> <p class="text-component">3/4</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">User Session Details</p> <p class="text-component">A timeline view of the user’s activity shows each action, capturing where they got frustrated and exhibited behavior like rage clicking. It connects to associated errors – here we see the JavaScript error impacting credit card validation – so you automatically have the relevant information you need. </p> <p class="text-component">2/4</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/023b38e770ccc283258d6ec1fed84197/chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">User Session Details</p> <p class="text-component">Session Replay, a visual recording of a user's actual experience, lets you see your application from the user’s perspective, so you know exactly what happened. This recording gives us visual insight into how the user struggled to validate their credit card. </p> <p class="text-component">1/4</p> <p class="text-component">Free trial</p> <p class="text-component">Request demo</p> <img src="media/76040872b086763ea627966eaaa49767/processed-svg-dynatrace-logo-rgb-cnh-800x142px-8ad53ac283.svg" alt="" class="image-component"/> <p class="text-component">Show me</p> <p class="text-component">Dynatrace’s session details clearly illustrate each user’s unique experience. Viewing sessions from their POV helps you address frustration points, proactively address problems before users contact tech support, and make meaningful improvements.</p> <p class="text-component">Finding root cause</p> <p class="text-component">USER SESSION DETAILS </p> <p class="text-component">Request demo</p> <p class="text-component">Free trial</p> <img src="media/ed0e422885007b6b3836e341ed7158e4/processed-svg-dynatrace-logo-rgb-cnh-800x142px-8ad53ac283.svg" alt="" class="image-component"/> <p class="text-component">Show me</p> <img src="media/1211173ba5126204df70bab5d5fe30ba/close-icon.svg" alt="" class="image-component"/></div> <div class="page"><img src="media/5ac9290a5f48ab54e2ecbcbba0d6395f/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/5ac9290a5f48ab54e2ecbcbba0d6395f/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Instead of digging through separate tools and manually connecting data, bring your business, development, and operations teams together with shared context in one place. Here, you can quickly view how sessions, performance and errors relate to the primary business goal, driving revenue. </p> <p class="text-component">1/2</p> <p class="text-component">Digital Business Analytics </p> <p class="text-component">User Session Details</p> <p class="text-component">Application Analysis</p> <img src="media/2cd67bc9e8b65fe3f8df2c8959fbaaef/processed-svg-arrow.svg" alt="" class="image-component"/> <p class="text-component">The Dynatrace platform delivers automatic and intelligent observability for dynamic, multi cloud environments. So, you can stop wasting time and resources manually stitching together data from disparate tools, mitigate risk, speed innovation, and drive better outcomes for your business. Want to see how Dynatrace can radically transform how you work?</p> <p class="text-component">Let’s get started</p> <img src="media/b6678f7f2b7b64f76e3eee6f588a7e15/modal-14-full.png" alt="" class="image-component"/> <p class="text-component">Understanding business impact drives collaboration and feedback loops so you can improve business outcomes. Easily connect application performance and user experience to business impact for visibility into how performance affects business KPIs. </p> <p class="text-component">See how IT performance impacts your business</p> <img src="media/e21dfbd6c286984b04f51fe25b38f970/5-3-business-dashboard-full.png" alt="" class="image-component"/> <img src="media/78e2e8630bdd9356d5aebec3f5afa3da/5-1-business-dashboard-full.png" alt="" class="image-component"/> <p class="text-component">DIGITAL BUSINESS ANALYTICS </p> <img src="media/6dea46c2339db14901f010be9e371b9a/frame-full.png" alt="" class="image-component"/> <p class="text-component">Digital Business Analytics</p> <img src="media/46f53d7982bfde99a54bbac7a13666f7/modal-6-full.png" alt="" class="image-component"/> <img src="media/5ac9290a5f48ab54e2ecbcbba0d6395f/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/5ac9290a5f48ab54e2ecbcbba0d6395f/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Align all teams to the business and application metrics that matter most, like optimizing your conversion funnel, to drive efficiency, focus and collaboration. By tying together front and back-end data and connecting it to business impact, Dynatrace provides one platform to help IT and business teams deliver great customer experience and drive better business outcomes. </p> <p class="text-component">2/2</p> <img src="media/e7555de23b3821250f28619c0b05c1c8/5-0-business-dashboard-full.png" alt="" class="image-component"/> <p class="text-component">Troubleshooting and Optimization</p> <p class="text-component">Digital Experience Monitoring</p> <img src="media/cd39cdfe2bdf554179aae8c4f506e6dc/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/cd39cdfe2bdf554179aae8c4f506e6dc/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Digital Business Analytics</p> <p class="text-component">Align all teams to the business and application metrics that matter most, like optimizing your conversion funnel, to drive efficiency, focus and collaboration. By tying together front and back-end data and connecting it to business impact, Dynatrace provides one platform to help IT and business teams deliver great customer experience and drive better business outcomes. </p> <p class="text-component">2/2</p> <img src="media/cd39cdfe2bdf554179aae8c4f506e6dc/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Next</p> <img src="media/cd39cdfe2bdf554179aae8c4f506e6dc/processed-svg-chevron-right.svg" alt="" class="image-component"/> <p class="text-component">Previous</p> <p class="text-component">Digital Business Analytics</p> <p class="text-component">Instead of digging through separate tools and manually connecting data, bring your business, development, and operations teams together with shared context in one place. Here, you can quickly view how sessions, performance and errors relate to the primary business goal, driving revenue. </p> <p class="text-component">1/2</p> <p class="text-component">Free trial</p> <p class="text-component">Request demo</p> <img src="media/5f206f96f91f1eefad616560a0acd505/processed-svg-dynatrace-logo-rgb-cnh-800x142px-8ad53ac283.svg" alt="" class="image-component"/> <p class="text-component">Show me</p> <p class="text-component">Understanding business impact drives collaboration and feedback loops so you can improve business outcomes. Easily connect application performance and user experience to business impact for visibility into how performance affects business KPIs. </p> <p class="text-component">See how IT performance impacts your business</p> <p class="text-component">DIGITAL BUSINESS ANALYTICS </p> <img src="media/78e2e8630bdd9356d5aebec3f5afa3da/5-1-business-dashboard-full.png" alt="" class="image-component"/> <p class="text-component">The Dynatrace platform delivers automatic and intelligent observability for dynamic, multi cloud environments. So, you can stop wasting time and resources manually stitching together data from disparate tools, mitigate risk, speed innovation, and drive better outcomes for your business. Want to see how Dynatrace can radically transform how you work?</p> <p class="text-component">Let’s get started</p> <p class="text-component">Thank you for your feedback!</p> <img src="media/ecbe1dafa9387bae54a83159d813a39d/processed-svg-thumbs-down-icon.svg" alt="" class="image-component"/> <p class="text-component">or</p> <img src="media/68eadc67da1ec995650946a584b3053a/processed-svg-thumbs-up-icon.svg" alt="" class="image-component"/> <p class="text-component">Did you find this product tour helpful?</p> <img src="media/dc5cafc6530b3ac50855799a543f14b2/processed-svg-close-icon.svg" alt="" class="image-component"/> <img src="media/007f75d83ed8dd74e244ead27e2d4c90/chevron-icon.svg" alt="" class="image-component"/> <p class="text-component">Request demo</p> <p class="text-component">Free trial</p> <p class="text-component">Request demo</p> <p class="text-component">Free trial</p> <img src="media/e202613fcf66e11c95c607ae1012671e/processed-svg-dynatrace-logo-rgb-cnh-800x142px-8ad53ac283.svg" alt="" class="image-component"/> <p class="text-component">Show me</p> <img src="media/8e3bd5d42c0c9d6d2af663926e91fa17/processed-svg-close-icon.svg" alt="" class="image-component"/> <p class="text-component">Request demo</p> <p class="text-component">Free trial</p></div> </noscript> <div id="main"></div> <div id="backgroundContainer"></div> <!-- BEGIN CUSTOM HTML --> <script> $("link[rel='shortcut icon']").attr('href','https://assets.dynatrace.com/hosted/favicon/favicon-48x48-transparent.png') </script> <!-- END CUSTOM HTML --> <div id="page-transition-aria-live" class="sr-only" aria-live="assertive"></div> </body> </html>