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University staff are in the digital transformation driving seat, and they need better directions - Jisc

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.MuiGrid-direction-xs-column-reverse { flex-direction: column-reverse; } .MuiGrid-direction-xs-row-reverse { flex-direction: row-reverse; } .MuiGrid-wrap-xs-nowrap { flex-wrap: nowrap; } .MuiGrid-wrap-xs-wrap-reverse { flex-wrap: wrap-reverse; } .MuiGrid-align-items-xs-center { align-items: center; } .MuiGrid-align-items-xs-flex-start { align-items: flex-start; } .MuiGrid-align-items-xs-flex-end { align-items: flex-end; } .MuiGrid-align-items-xs-baseline { align-items: baseline; } .MuiGrid-align-content-xs-center { align-content: center; } .MuiGrid-align-content-xs-flex-start { align-content: flex-start; } .MuiGrid-align-content-xs-flex-end { align-content: flex-end; } .MuiGrid-align-content-xs-space-between { align-content: space-between; } .MuiGrid-align-content-xs-space-around { align-content: space-around; } .MuiGrid-justify-content-xs-center { justify-content: center; } .MuiGrid-justify-content-xs-flex-end { justify-content: flex-end; } .MuiGrid-justify-content-xs-space-between { justify-content: space-between; } .MuiGrid-justify-content-xs-space-around { justify-content: space-around; } .MuiGrid-justify-content-xs-space-evenly { justify-content: space-evenly; } .MuiGrid-spacing-xs-0 { width: calc(100% + 0rem); margin: -0rem; } .MuiGrid-spacing-xs-0 > .MuiGrid-item { padding: 0rem; } .MuiGrid-spacing-xs-1 { width: calc(100% + 0.5rem); margin: -0.25rem; } .MuiGrid-spacing-xs-1 > .MuiGrid-item { padding: 0.25rem; } .MuiGrid-spacing-xs-2 { width: calc(100% + 1rem); margin: -0.5rem; } .MuiGrid-spacing-xs-2 > .MuiGrid-item { padding: 0.5rem; } .MuiGrid-spacing-xs-3 { width: calc(100% + 1.5rem); margin: -0.75rem; } .MuiGrid-spacing-xs-3 > .MuiGrid-item { padding: 0.75rem; } .MuiGrid-spacing-xs-4 { width: calc(100% + 2rem); margin: -1rem; } .MuiGrid-spacing-xs-4 > .MuiGrid-item { padding: 1rem; } .MuiGrid-spacing-xs-5 { width: calc(100% + 2.5rem); margin: -1.25rem; } .MuiGrid-spacing-xs-5 > .MuiGrid-item { padding: 1.25rem; } .MuiGrid-spacing-xs-6 { width: calc(100% + 3rem); margin: -1.5rem; } .MuiGrid-spacing-xs-6 > .MuiGrid-item { padding: 1.5rem; } .MuiGrid-spacing-xs-7 { width: calc(100% + 3.5rem); margin: -1.75rem; } .MuiGrid-spacing-xs-7 > .MuiGrid-item { padding: 1.75rem; } .MuiGrid-spacing-xs-8 { width: calc(100% + 4rem); margin: -2rem; } .MuiGrid-spacing-xs-8 > .MuiGrid-item { padding: 2rem; } .MuiGrid-spacing-xs-9 { width: calc(100% + 4.5rem); margin: -2.25rem; } .MuiGrid-spacing-xs-9 > .MuiGrid-item { padding: 2.25rem; } .MuiGrid-spacing-xs-10 { width: calc(100% + 5rem); margin: -2.5rem; } .MuiGrid-spacing-xs-10 > .MuiGrid-item { padding: 2.5rem; } .MuiGrid-grid-xs-auto { flex-grow: 0; max-width: none; flex-basis: auto; } .MuiGrid-grid-xs-true { flex-grow: 1; max-width: 100%; flex-basis: 0; } .MuiGrid-grid-xs-1 { flex-grow: 0; max-width: 8.333333%; flex-basis: 8.333333%; } .MuiGrid-grid-xs-2 { flex-grow: 0; max-width: 16.666667%; flex-basis: 16.666667%; } .MuiGrid-grid-xs-3 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .MuiGrid-grid-xs-4 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .MuiGrid-grid-xs-5 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .MuiGrid-grid-xs-6 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .MuiGrid-grid-xs-7 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .MuiGrid-grid-xs-8 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .MuiGrid-grid-xs-9 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .MuiGrid-grid-xs-10 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .MuiGrid-grid-xs-11 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .MuiGrid-grid-xs-12 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } @media (min-width:600px) { .MuiGrid-grid-sm-auto { flex-grow: 0; max-width: none; flex-basis: auto; } .MuiGrid-grid-sm-true { flex-grow: 1; max-width: 100%; flex-basis: 0; } .MuiGrid-grid-sm-1 { flex-grow: 0; max-width: 8.333333%; flex-basis: 8.333333%; } .MuiGrid-grid-sm-2 { flex-grow: 0; max-width: 16.666667%; flex-basis: 16.666667%; } .MuiGrid-grid-sm-3 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .MuiGrid-grid-sm-4 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .MuiGrid-grid-sm-5 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .MuiGrid-grid-sm-6 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .MuiGrid-grid-sm-7 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .MuiGrid-grid-sm-8 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .MuiGrid-grid-sm-9 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .MuiGrid-grid-sm-10 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .MuiGrid-grid-sm-11 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .MuiGrid-grid-sm-12 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } } @media (min-width:960px) { .MuiGrid-grid-md-auto { flex-grow: 0; max-width: none; flex-basis: auto; } .MuiGrid-grid-md-true { flex-grow: 1; max-width: 100%; flex-basis: 0; } .MuiGrid-grid-md-1 { flex-grow: 0; max-width: 8.333333%; flex-basis: 8.333333%; } .MuiGrid-grid-md-2 { flex-grow: 0; max-width: 16.666667%; flex-basis: 16.666667%; } .MuiGrid-grid-md-3 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .MuiGrid-grid-md-4 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .MuiGrid-grid-md-5 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .MuiGrid-grid-md-6 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .MuiGrid-grid-md-7 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .MuiGrid-grid-md-8 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .MuiGrid-grid-md-9 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .MuiGrid-grid-md-10 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .MuiGrid-grid-md-11 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .MuiGrid-grid-md-12 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } } @media (min-width:1280px) { .MuiGrid-grid-lg-auto { flex-grow: 0; max-width: none; flex-basis: auto; } .MuiGrid-grid-lg-true { flex-grow: 1; max-width: 100%; flex-basis: 0; } .MuiGrid-grid-lg-1 { flex-grow: 0; max-width: 8.333333%; flex-basis: 8.333333%; } .MuiGrid-grid-lg-2 { flex-grow: 0; max-width: 16.666667%; flex-basis: 16.666667%; } .MuiGrid-grid-lg-3 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .MuiGrid-grid-lg-4 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .MuiGrid-grid-lg-5 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .MuiGrid-grid-lg-6 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .MuiGrid-grid-lg-7 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .MuiGrid-grid-lg-8 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .MuiGrid-grid-lg-9 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .MuiGrid-grid-lg-10 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .MuiGrid-grid-lg-11 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .MuiGrid-grid-lg-12 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } } @media (min-width:1920px) { .MuiGrid-grid-xl-auto { flex-grow: 0; max-width: none; flex-basis: auto; } .MuiGrid-grid-xl-true { flex-grow: 1; max-width: 100%; flex-basis: 0; } .MuiGrid-grid-xl-1 { flex-grow: 0; max-width: 8.333333%; flex-basis: 8.333333%; } .MuiGrid-grid-xl-2 { flex-grow: 0; max-width: 16.666667%; flex-basis: 16.666667%; } .MuiGrid-grid-xl-3 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .MuiGrid-grid-xl-4 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .MuiGrid-grid-xl-5 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .MuiGrid-grid-xl-6 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .MuiGrid-grid-xl-7 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .MuiGrid-grid-xl-8 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .MuiGrid-grid-xl-9 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .MuiGrid-grid-xl-10 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .MuiGrid-grid-xl-11 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .MuiGrid-grid-xl-12 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } } .jss2 { color: #fff; z-index: 1300; position: relative; padding-top: 1.5rem; padding-bottom: 1.5rem; background-color: #0d224c; } @media (max-width:599.95px) { .jss3 { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; } } @media (min-width:600px) { .jss3 { flex-shrink: 0; } } @media (max-width:599.95px) { .jss4 { margin-top: 1.5rem; flex-shrink: 0; } } @media (min-width:600px) { .jss5 { display: flex; align-items: center; justify-content: space-between; } } @media (min-width:600px) { .jss6 { margin-right: 1.5rem; } } @media (max-width:599.95px) { .jss7 { margin-top: 1.5rem; flex-shrink: 0; margin-right: 1rem; } } @media (min-width:600px) { .jss7 { margin-right: 1.5rem; } } .jss8 { margin-top: 1rem; } .jss1 { clip: rect(0 0 0 0); color: #000; width: 1px; height: 1px; display: block; overflow: hidden; position: absolute; clip-path: inset(50%); padding-top: 0.5rem; white-space: nowrap; padding-bottom: 0.5rem; text-decoration: unset; background-color: #fd6; } .jss1:focus { clip: unset; width: unset; height: unset; outline: .25rem solid transparent; overflow: unset; position: unset; clip-path: unset; white-space: unset; } .jss35 > * { box-sizing: border-box; font-family: Roboto; } .jss36 { padding-top: 1.5rem; padding-bottom: 2.5rem; } .jss37 { padding-top: 2.5rem; padding-bottom: 2.5rem; } .jss38 { padding-top: 1.5rem; padding-bottom: 2.5rem; } .jss39 { color: #fff; } .jss40 { background-color: #4c4c4c; } .jss41 { background-color: #404040; } .jss42 { background-color: #333; } .jss43 { display: inline; } .jss44:link { color: #fff; text-decoration: none; } .jss44:visited { color: #fff; } .jss44:focus { color: #000; outline: .25rem solid transparent; box-shadow: 0 .25rem 0 0 #fd6, 0 -.25rem 0 0 #fd6; text-decoration: none; background-color: #fd6; } .jss44:hover { color: #d9d9d9; transition: color .2s ease; text-decoration: underline; } .jss44:focus:hover { color: #000; outline: .25rem solid transparent; box-shadow: 0 .25rem 0 0 #fd6, 0 -.25rem 0 0 #fd6; text-decoration: none; background-color: #fd6; } .jss44:active { color: #fff; } .jss44:focus:active { color: #fff; outline: none; box-shadow: none; text-decoration: underline; background-color: transparent; } .jss45 { margin: 0; display: inline; padding: 0; list-style: none; } .jss46 { display: inline-block; font-size: .875rem; margin-top: 1rem; font-weight: 400; line-height: 1.428571428571429rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss46 b { font-weight: bolder; } .jss46 strong { font-weight: bolder; } .jss46:not(:last-child) { margin-right: 1rem; } .jss47::before { content: ">"; margin-right: 1rem; } .jss48 { width: calc(100% + 1.5rem); margin-left: -0.75rem; margin-right: -0.75rem; } .jss48 .MuiGrid-item { padding-left: 0.75rem; padding-right: 0.75rem; } @media (max-width:959.95px) { .jss48 { width: calc(100% + 1rem); margin-left: -0.5rem; margin-right: -0.5rem; } .jss48 .MuiGrid-item { padding-left: 0.5rem; padding-right: 0.5rem; } } .jss49 { padding-top: 0; padding-bottom: 0; } .jss50 { font-size: .875rem; font-weight: 400; line-height: 1.428571428571429rem; padding-top: 1rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss50 b { font-weight: bolder; } .jss50 strong { font-weight: bolder; } @media (max-width:599.95px) { .jss50 { border-top: .0625rem solid #707070; padding-top: 1.5rem; } } .jss51 { list-style: none; margin-top: 1.5rem; padding-left: 0; margin-bottom: 0; } @media (max-width:599.95px) { .jss52 { margin-top: 3rem; } } .jss53 { font-size: 1rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 500; line-height: 1.5rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } @media (min-width:960px) { .jss53 { font-size: 1.25rem; line-height: 2rem; } } .jss53 b { font-weight: bolder; } .jss53 strong { font-weight: bolder; } .jss54 { font-size: .875rem; font-weight: 400; line-height: 1.428571428571429rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss54 b { font-weight: bolder; } .jss54 strong { font-weight: bolder; } .jss54:not(:first-child) { margin-top: 1rem; } .jss55 { margin-right: 0.5rem; } .jss56 { display: flex; flex-wrap: wrap; list-style: none; margin-top: 0; padding-left: 0; margin-bottom: 0; } .jss57 { margin-bottom: 0; } @media (max-width:599.95px) { .jss57 { margin-bottom: 1.5rem; } } .jss58 { font-size: .875rem; margin-top: 1rem; font-weight: 400; line-height: 1.428571428571429rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss58 b { font-weight: bolder; } .jss58 strong { font-weight: bolder; } .jss58:not(:last-child) { margin-right: 1.5rem; } .jss59 { font-size: .875rem; font-weight: 400; line-height: 1.428571428571429rem; padding-top: 1.5rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss59 b { font-weight: bolder; } .jss59 strong { font-weight: bolder; } @media (max-width:599.95px) { .jss59 { border-top: .0625rem solid #707070; } } .jss60:link { color: #fff; text-decoration: underline; } .jss60:visited { color: #d9d9d9; } .jss60:focus { color: #000; outline: .25rem solid transparent; box-shadow: 0 .25rem 0 0 #fd6, 0 -.25rem 0 0 #fd6; text-decoration: none; background-color: #fd6; } .jss60:hover { color: #d9d9d9; transition: color .2s ease; text-decoration: underline; } .jss60:focus:hover { color: #000; outline: .25rem solid transparent; box-shadow: 0 .25rem 0 0 #fd6, 0 -.25rem 0 0 #fd6; text-decoration: none; background-color: #fd6; } .jss60:active { color: #fff; } .jss60:focus:active { color: #fff; outline: none; box-shadow: none; text-decoration: underline; background-color: transparent; } .jss9 { z-index: 1100; position: relative; } .jss10 { color: #666; background-color: #fff; } @media (min-width:600px) { .jss10 { padding-top: 0.5rem; padding-bottom: 0.5rem; } } @media (max-width:599.95px) { .jss11::before { content: ''; display: table; } .jss11::after { clear: both; content: ''; display: table; } } @media (min-width:600px) { .jss11 { display: flex; justify-content: space-between; } } @media (max-width:599.95px) { .jss12 { float: left; } } .jss13 { display: flex; } .jss14 { line-height: 0; } .jss15 { margin-left: 16px; } @media (max-width:599.95px) { .jss15 { margin-top: 1rem; } } @media (min-width:600px) { .jss15 { margin-top: .625rem; } } @media (max-width:599.95px) { .jss16 { font-size: 1rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 1.5rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss16 b { font-weight: bolder; } .jss16 strong { font-weight: bolder; } } @media (min-width:600px) { .jss16 { font-size: 1.25rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 2rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss16 b { font-weight: bolder; } .jss16 strong { font-weight: bolder; } } .jss17 { margin-right: 3px; } @media (max-width:599.95px) { .jss18 { clip: rect(0 0 0 0); width: 1px; height: 1px; overflow: hidden; position: absolute; clip-path: inset(50%); white-space: nowrap; } } @media (min-width:600px) { .jss18 { font-size: 1.25rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 2rem; margin-left: 3px; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss18 b { font-weight: bolder; } .jss18 strong { font-weight: bolder; } } .jss19 { clip: rect(0 0 0 0); width: 1px; height: 1px; overflow: hidden; position: absolute; clip-path: inset(50%); white-space: nowrap; } .jss20:link { color: #666; text-decoration: unset; } .jss20:visited { color: #666; } .jss20:focus { color: #000; outline: .25rem solid transparent; box-shadow: 0 .25rem 0 0 #fd6, 0 -.25rem 0 0 #fd6; text-decoration: none; background-color: #fd6; } .jss20:focus:not(:focus-visible) { outline: .25rem solid transparent; box-shadow: unset; text-decoration: underline; background-color: unset; } .jss20:hover { color: #004777; text-decoration: underline; } .jss20:active { color: #000; text-decoration: underline; } @media (hover: none) { .jss20:hover { color: #666; } } @media (max-width:599.95px) { .jss21 { width: 2.5rem; height: 2.5rem; } } @media (min-width:600px) { .jss21 { width: 3.25rem; height: 3.25rem; } } .jss22 { display: inline-block; } @media (max-width:599.95px) { .jss22 { margin-top: 0.5rem; margin-bottom: 0.5rem; } } .jss22:focus { outline: .25rem solid #fd6; } .jss22:focus:not(:focus-visible) { outline: none; } .jss22:hover { opacity: 0.7; } .jss22:active { opacity: 1; } @media (hover: none) { .jss22:hover { opacity: 1; } } .jss23 { margin-left: 8px; } @media (max-width:599.95px) { .jss23 { float: right; margin-top: .625rem; margin-bottom: 0.5rem; } } .jss26 { display: flex; position: relative; align-items: center; margin-left: auto; } @media (max-width: 757px) { .jss26 { top: 100%; right: 0; display: none; padding: 1.8rem; position: absolute; border-top: 1px solid #ccc; box-shadow: 0px 5px 4px rgb(0 0 0 / 20%); -moz-box-shadow: 0px 5px 4px rgba(0,0,0,0.2); background-color: #fff; -webkit-box-shadow: 0px 5px 4px rgb(0 0 0 / 20%); } } @media (max-width: 400px) { .jss26 { left: 0; } } @media (max-width: 757px) { .jss26.visible { display: block; } } .jss27 { color: #666; display: block; font-size: 18px; text-decoration: unset; } .jss27:hover { color: #004777; text-decoration: underline; } .jss27:focus { color: #000; outline: transparent solid 0.25rem; box-shadow: rgb(255 221 102) 0px 0.25rem 0px 0px, rgb(255 221 102) 0px -0.25rem 0px 0px; text-decoration: none; background-color: rgb(255, 221, 102); } .jss28 { top: 100%; right: 0; width: 600px; display: none; padding: 20px 30px; position: absolute; border-top: 2px solid #00557f; box-shadow: 0px 5px 4px rgb(0 0 0 / 20%); text-align: center; -moz-box-shadow: 0px 5px 4px rgba(0,0,0,0.2); background-color: #fff; -webkit-box-shadow: 0px 5px 4px rgb(0 0 0 / 20%); } @media (max-width: 757px) { .jss28 { display: none; } } .jss29 { top: 50%; color: #2c3841; right: 1.8rem; width: 32px; border: none; bottom: 0; cursor: pointer; height: 32px; display: flex; position: absolute; transform: translateY(-50%); align-items: center; justify-content: center; background-color: transparent; } @media (min-width: 757px) { .jss29 { right: 10px; } } .jss29:hover { opacity: 0.5; } .jss29:focus { outline: .25rem solid #fd6; background-color: #fff; } @media (max-width: 757px) { .jss30 { width: 100%; } } @media (min-width: 757px) { .jss30:focus-within #predictive-results.visible { display: block; } } @media (min-width: 757px) { .jss31 { padding: 10px 10px; position: relative; margin-right: -10px; } .jss31.has-search-term:focus-within { box-shadow: 0 0 2px rgb(0 0 0 / 20%); -moz-box-shadow: 0 0 2px rgba(0,0,0,0.2); background-image: linear-gradient(to bottom,#e4e9ec 0%,#fff 100%); -webkit-box-shadow: 0 0 2px rgb(0 0 0 / 20%); } } .jss32 { width: 210px; border: 2px solid #E4E9EC; display: block; padding: 5px 32px 4px 9px; min-height: 31px; background-color: #fff; } .jss32:focus { outline: .25rem solid #fd6; background-color: #fff; } .jss32::-webkit-search-cancel-button, .jss32::-webkit-search-decoration, .jss32 -webkit-search-results-button, .jss32 -webkit-search-results-decoration { display: none; } .jss32::-ms-clear { width: 0; height: 0; display: none; } .jss32::-ms-reveal { width: 0; height: 0; display: none; } 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antialiased leading-[1.5rem] text-jiscWhite bg-jiscMineShaft">Blog</span><div class="box-border flex flex-col flex-wrap w-[calc(100%+1rem)] -mx-2 md:w-[calc(100%+1.5rem)] md:-mx-3 " data-testclass="grid"><div class="box-border block w-full px-2 md:px-3 " data-testclass="grid-item"><h1 class=" mt-8 mb-8 font-sans antialiased text-[2.5rem] font-light leading-[3.5rem] sm:text-[2.75rem] md:text-[3rem] md:leading-[4rem] text-jiscMineShaft" data-component="typography--custom">University staff are in the digital transformation driving seat, and they need better directions</h1></div><div class="box-border block w-full px-2 md:px-3 " data-testclass="grid-item"><div class="pb-3 border-t-0 border-b border-solid border-x-0 border-jiscAlto"><section data-testid="author-brief" class="flex flex-col flex-wrap"><div class="flex flex-wrap items-center justify-start font-sans antialiased"><div class="mr-5"><img class="border-[1px] border-solid border-jiscAlto flex-wrap" alt="Headshot of Kat Heywood" width="58px" src="http://web.archive.org/web/20240227050502im_/https://jisc-ac-uk-static-assets-prod.s3.eu-west-1.amazonaws.com/media/original_images/kat-heywood-staff-square.jpg"/></div>by<div class="mx-1">Kathryn Heywood</div><time datetime="2023-11-14T15:52:00Z">14 November 2023</time></div></section></div><p class=" mt-8 mb-8 font-sans antialiased text-[1.25rem] font-light leading-[2rem] md:text-[1.5rem] text-jiscMineShaft" data-component="typography--custom">Digital transformation stands to improve higher education for everyone - here’s why it’s so important to listen to the staff implementing it.</p><img class=" block object-cover w-full" src="http://web.archive.org/web/20240227050502im_/https://jisc-ac-uk-static-assets-prod.s3.eu-west-1.amazonaws.com/media/original_images/woman-working-with-laptop-digital-drive-blog.jpg" alt="Staff in an office work at their laptops."/><div class="mt-8 "><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] 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| prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | |"><p data-block-key="ommni">Digital transformation is a real revolution for higher education (HE), boosting flexibility, efficiency, resilience, and sustainability.</p><p data-block-key="845hd">Integrating digital strategies into institutional frameworks enhances efficiency, resolves longstanding issues, and paves the way for innovative solutions that cater to the evolving needs of students and staff. The benefits are so boundless that many universities now view technology as intrinsic, not just an add-on or a ‘nice to have.’</p><p data-block-key="e548v">It might seem at surface level to be about exciting new technologies and engaging new methods of delivery, but at its core, digital transformation is about empowering students and staff through innovation. It’s only possible when teaching and professional services staff feel confident in their digital skills.</p><h2 id="listening,-learning,-and-supporting-8gb7d" data-block-key="8gb7d">Listening, learning, and supporting</h2><p data-block-key="9nlgf">At Jisc, <a href="/web/20240227050502/https://www.jisc.ac.uk/digital-experience-insights/">our digital experience insights surveys</a> are a chance for universities to gain valuable data about how their teaching and professional services staff, and students, use technology. Findings show what makes a positive difference to learning and working experiences, and where improvements can be made.</p><p data-block-key="ehb3n">This year, our <a href="http://web.archive.org/web/20240227050502/https://repository.jisc.ac.uk/9285/1/DEI-2023-pss-he-report.pdf">survey of professional services staff (pdf)</a> found only 21% agreed that they were given an assessment of their digital skills and training needs, and only 26% were given the time to explore new digital skills and approaches.</p><p data-block-key="au89v">Positively though, 71% rated the support given to them to work effectively online as above average. 88% reported that technology allows them to work in a way that’s convenient to them, and 83% said it helps them to make good progress with their work.</p><p data-block-key="1nio6">Our <a href="/web/20240227050502/https://www.jisc.ac.uk/news/all/levels-of-university-staff-feeling-supported-to-teach-online-shows-little-improvement-since-the-pandemic/">HE teaching staff report</a> reveals teaching staff also need better support to make the most of technology. Only 16% agreed that they were given an assessment of their digital skills and training needs, and similarly 16% agreed they were given time to explore new digital skills and training approaches.</p><p data-block-key="838qc">Evidently, and expectedly, there are areas for improvement. While there are clear positives to be taken from our digital experience insights surveys each year, there are always opportunities to improve and provide all university staff with the best working experience possible, based on their feedback.</p><p data-block-key="703ct">What’s clear from this year’s surveys, is that staff need more dedicated support from the organisation to focus on their digital skills.</p><h2 id="people-are-paramount-b4mbi" data-block-key="b4mbi">People are paramount</h2><p data-block-key="8sgfk">For successful digital transformation, a holistic, people-centred approach is key. After all, it’s the staff on the ground who are driving this exciting new era for HE. Now that’s easier said than done. HE leaders, as well as professional services and teaching staff, are all time-pressed, and true transformation also necessitates a digital-first cultural shift too.</p><p data-block-key="f2bab">To support, Jisc has recently released <a href="/web/20240227050502/https://www.jisc.ac.uk/news/all/jisc-releases-pivotal-toolkit-to-guide-higher-education-towards-digital-transformation/">new resources</a> to help universities make strategic moves towards a digital future. Universities now have access to a <a href="/web/20240227050502/https://www.jisc.ac.uk/guides/digital-transformation-in-higher-education/">digital transformation in higher education guide</a>, which shares how they can implement digital transformation. It covers digital and physical infrastructure, effective digital leadership, and organisational culture.</p><h2 id="supporting-a-new-direction-3gsb2" data-block-key="3gsb2">Supporting a new direction</h2><p data-block-key="61lpt">The huge array of examples of digital transformation around the sector are already truly inspiring (you can read more in our report, <a href="/web/20240227050502/https://www.jisc.ac.uk/reports/digital-strategies-in-uk-higher-education-making-digital-mainstream/">digital strategies in UK higher education: making digital mainstream</a>).</p><p data-block-key="f49b3">Each university is approaching their journey from a different starting point, but they all have a common driving force; the staff who are propelling the change. We owe it to them to provide them with the digital skills they need to create a brilliant future for students, and the future of higher education.</p><h2 id="find-out-more:-6c0eb" data-block-key="6c0eb">Find out more:</h2><ul><li data-block-key="af3dq">Learn more about our <a href="/web/20240227050502/https://www.jisc.ac.uk/digital-experience-insights/">digital experience insights surveys service</a></li><li data-block-key="c35rq">Read our <a href="http://web.archive.org/web/20240227050502/https://repository.jisc.ac.uk/9285/1/DEI-2023-pss-he-report.pdf">professional services staff digital experience insights survey 2022/23 (pdf)</a></li><li data-block-key="fpchp">Read our <a href="/web/20240227050502/https://www.jisc.ac.uk/guides/digital-transformation-in-higher-education/">digital transformation in higher education guide</a></li><li data-block-key="fj0gt">Read Jisc’s blog <a href="http://web.archive.org/web/20240227050502/https://www.hepi.ac.uk/2023/09/25/taking-a-holistic-people-centred-approach-to-digital-transformation/">“Taking a holistic, people-centred approach to digital transformation”</a> on the website of the Higher Education Policy Institute</li><li data-block-key="a4g39">We are interested in finding out how higher education providers might use the suite of materials to support digital transformation across their organisation or even in one area of work. <a href="http://web.archive.org/web/20240227050502/https://jisc.onlinesurveys.ac.uk/pilots-of-the-framework-and-maturity-model-for-digital-tra">Express your interest in working with us</a></li></ul></div></div><div class="mt-5"><section data-testid="author-bio" class="flex flex-col font-sans antialiased border-0 border-t-[.0625rem] border-solid border-jiscAlto mt-10"><h2 class="mt-10 mb-6">About the author</h2><div class="flex pb-5" id="Kathryn-Heywood"><div class="mr-5"><img class="border-[1px] border-solid border-jiscAlto" alt="Headshot of Kat Heywood" width="58px" src="http://web.archive.org/web/20240227050502im_/https://jisc-ac-uk-static-assets-prod.s3.eu-west-1.amazonaws.com/media/original_images/kat-heywood-staff-square.jpg"/></div><div class="flex flex-col "><div class="mb-1 text-xl font-light break-all">Kathryn Heywood</div><div class="mb-3 text-sm text-[#2c3841] break-all">Head of business intelligence data analytics</div><div class="text-base"></div></div></div></section></div></div></div></div></div></article></main><footer aria-labelledby="site-footer" class="jss35"><div class="jss39 jss36 jss40"><div class="MuiContainer-root MuiContainer-maxWidthMd"><div class="MuiGrid-root jss48 MuiGrid-container"><div class="MuiGrid-root jss49 MuiGrid-item MuiGrid-grid-xs-12 MuiGrid-grid-sm-9"><h2 class="MuiTypography-root MuiTypography-srOnly" id="site-footer">Site footer</h2><div class=""><nav aria-label="Site footer breadcrumb" class="jss43"><ul class="jss45"><li 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type="application/json">{"props":{"pageProps":{"path":["blog","university-staff-are-in-the-digital-transformation-driving-seat-and-they-need-better-directions"],"pageData":{"id":2338,"meta":{"type":"base.BlogPage","detail_url":"http://web.archive.org/web/20240227050502/http://backend:8000/api/v2/pages/2338/","html_url":"http://web.archive.org/web/20240227050502/https://www.jisc.ac.uk/blog/university-staff-are-in-the-digital-transformation-driving-seat-and-they-need-better-directions/","slug":"university-staff-are-in-the-digital-transformation-driving-seat-and-they-need-better-directions","show_in_menus":false,"seo_title":"","search_description":"","first_published_at":"2023-11-14T15:52:00Z","alias_of":null,"parent":{"id":1030,"meta":{"type":"base.BlogsListingPage","detail_url":"http://web.archive.org/web/20240227050502/http://backend:8000/api/v2/pages/1030/","html_url":"http://web.archive.org/web/20240227050502/https://www.jisc.ac.uk/blog/"},"title":"Blog"}},"title":"University staff are in the digital transformation driving seat, and they need better directions","authors":[{"id":113,"meta":{"type":"base.BlogAuthorsOrderable"},"first_name":"Kathryn","last_name":"Heywood","job_title":"Head of business intelligence data analytics","bio_link":null,"summary":"","image":{"url":"http://web.archive.org/web/20240227050502/https://jisc-ac-uk-static-assets-prod.s3.eu-west-1.amazonaws.com/media/original_images/kat-heywood-staff-square.jpg","title":"kat-heywood-staff-square","id":1474},"image_alt_text":"Headshot of Kat Heywood"}],"breadcrumbs":[{"id":1,"name":"Root","url":null},{"id":3,"name":"Jisc","url":"/"},{"id":1030,"name":"Blog","url":"/blog/"},{"id":2338,"name":"University staff are in the digital transformation driving seat, and they need better directions","url":"/blog/university-staff-are-in-the-digital-transformation-driving-seat-and-they-need-better-directions/"}],"categories":[{"id":9,"name":"Student experience"},{"id":12,"name":"Higher education"}],"featured_image":{"url":"http://web.archive.org/web/20240227050502/https://jisc-ac-uk-static-assets-prod.s3.eu-west-1.amazonaws.com/media/original_images/woman-working-with-laptop-digital-drive-blog.jpg","title":"woman-working-with-laptop-digital-drive-blog","width":710,"height":351},"featured_image_alt":"Staff in an office work at their laptops.","open_graph_image":null,"open_graph_image_alt":"","summary":"Digital transformation stands to improve higher education for everyone - here’s why it’s so important to listen to the staff implementing it.","page_body":[{"type":"content_block","value":"\u003cp data-block-key=\"ommni\"\u003eDigital transformation is a real revolution for higher education (HE), boosting flexibility, efficiency, resilience, and sustainability.\u003c/p\u003e\u003cp data-block-key=\"845hd\"\u003eIntegrating digital strategies into institutional frameworks enhances efficiency, resolves longstanding issues, and paves the way for innovative solutions that cater to the evolving needs of students and staff. The benefits are so boundless that many universities now view technology as intrinsic, not just an add-on or a ‘nice to have.’\u003c/p\u003e\u003cp data-block-key=\"e548v\"\u003eIt might seem at surface level to be about exciting new technologies and engaging new methods of delivery, but at its core, digital transformation is about empowering students and staff through innovation. It’s only possible when teaching and professional services staff feel confident in their digital skills.\u003c/p\u003e\u003ch2 id=\"listening,-learning,-and-supporting-8gb7d\" data-block-key=\"8gb7d\"\u003eListening, learning, and supporting\u003c/h2\u003e\u003cp data-block-key=\"9nlgf\"\u003eAt Jisc, \u003ca href=\"/digital-experience-insights/\"\u003eour digital experience insights surveys\u003c/a\u003e are a chance for universities to gain valuable data about how their teaching and professional services staff, and students, use technology. Findings show what makes a positive difference to learning and working experiences, and where improvements can be made.\u003c/p\u003e\u003cp data-block-key=\"ehb3n\"\u003eThis year, our \u003ca href=\"https://repository.jisc.ac.uk/9285/1/DEI-2023-pss-he-report.pdf\"\u003esurvey of professional services staff (pdf)\u003c/a\u003e found only 21% agreed that they were given an assessment of their digital skills and training needs, and only 26% were given the time to explore new digital skills and approaches.\u003c/p\u003e\u003cp data-block-key=\"au89v\"\u003ePositively though, 71% rated the support given to them to work effectively online as above average. 88% reported that technology allows them to work in a way that’s convenient to them, and 83% said it helps them to make good progress with their work.\u003c/p\u003e\u003cp data-block-key=\"1nio6\"\u003eOur \u003ca href=\"/news/all/levels-of-university-staff-feeling-supported-to-teach-online-shows-little-improvement-since-the-pandemic/\"\u003eHE teaching staff report\u003c/a\u003e reveals teaching staff also need better support to make the most of technology. Only 16% agreed that they were given an assessment of their digital skills and training needs, and similarly 16% agreed they were given time to explore new digital skills and training approaches.\u003c/p\u003e\u003cp data-block-key=\"838qc\"\u003eEvidently, and expectedly, there are areas for improvement. While there are clear positives to be taken from our digital experience insights surveys each year, there are always opportunities to improve and provide all university staff with the best working experience possible, based on their feedback.\u003c/p\u003e\u003cp data-block-key=\"703ct\"\u003eWhat’s clear from this year’s surveys, is that staff need more dedicated support from the organisation to focus on their digital skills.\u003c/p\u003e\u003ch2 id=\"people-are-paramount-b4mbi\" data-block-key=\"b4mbi\"\u003ePeople are paramount\u003c/h2\u003e\u003cp data-block-key=\"8sgfk\"\u003eFor successful digital transformation, a holistic, people-centred approach is key. After all, it’s the staff on the ground who are driving this exciting new era for HE. Now that’s easier said than done. HE leaders, as well as professional services and teaching staff, are all time-pressed, and true transformation also necessitates a digital-first cultural shift too.\u003c/p\u003e\u003cp data-block-key=\"f2bab\"\u003eTo support, Jisc has recently released \u003ca href=\"/news/all/jisc-releases-pivotal-toolkit-to-guide-higher-education-towards-digital-transformation/\"\u003enew resources\u003c/a\u003e to help universities make strategic moves towards a digital future. Universities now have access to a \u003ca href=\"/guides/digital-transformation-in-higher-education/\"\u003edigital transformation in higher education guide\u003c/a\u003e, which shares how they can implement digital transformation. It covers digital and physical infrastructure, effective digital leadership, and organisational culture.\u003c/p\u003e\u003ch2 id=\"supporting-a-new-direction-3gsb2\" data-block-key=\"3gsb2\"\u003eSupporting a new direction\u003c/h2\u003e\u003cp data-block-key=\"61lpt\"\u003eThe huge array of examples of digital transformation around the sector are already truly inspiring (you can read more in our report, \u003ca href=\"/reports/digital-strategies-in-uk-higher-education-making-digital-mainstream/\"\u003edigital strategies in UK higher education: making digital mainstream\u003c/a\u003e).\u003c/p\u003e\u003cp data-block-key=\"f49b3\"\u003eEach university is approaching their journey from a different starting point, but they all have a common driving force; the staff who are propelling the change. We owe it to them to provide them with the digital skills they need to create a brilliant future for students, and the future of higher education.\u003c/p\u003e\u003ch2 id=\"find-out-more:-6c0eb\" data-block-key=\"6c0eb\"\u003eFind out more:\u003c/h2\u003e\u003cul\u003e\u003cli data-block-key=\"af3dq\"\u003eLearn more about our \u003ca href=\"/digital-experience-insights/\"\u003edigital experience insights surveys service\u003c/a\u003e\u003c/li\u003e\u003cli data-block-key=\"c35rq\"\u003eRead our \u003ca href=\"https://repository.jisc.ac.uk/9285/1/DEI-2023-pss-he-report.pdf\"\u003eprofessional services staff digital experience insights survey 2022/23 (pdf)\u003c/a\u003e\u003c/li\u003e\u003cli data-block-key=\"fpchp\"\u003eRead our \u003ca href=\"/guides/digital-transformation-in-higher-education/\"\u003edigital transformation in higher education guide\u003c/a\u003e\u003c/li\u003e\u003cli data-block-key=\"fj0gt\"\u003eRead Jisc’s blog \u003ca href=\"https://www.hepi.ac.uk/2023/09/25/taking-a-holistic-people-centred-approach-to-digital-transformation/\"\u003e“Taking a holistic, people-centred approach to digital transformation”\u003c/a\u003e on the website of the Higher Education Policy Institute\u003c/li\u003e\u003cli data-block-key=\"a4g39\"\u003eWe are interested in finding out how higher education providers might use the suite of materials to support digital transformation across their organisation or even in one area of work. \u003ca href=\"https://jisc.onlinesurveys.ac.uk/pilots-of-the-framework-and-maturity-model-for-digital-tra\"\u003eExpress your interest in working with us\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e","id":"c833f216-74ab-437b-8a07-697bafa67dc8"}],"redirect_url":""}},"__N_SSP":true},"page":"/[...path]","query":{"path":["blog","university-staff-are-in-the-digital-transformation-driving-seat-and-they-need-better-directions"]},"buildId":"62phW-AXuCLFFYt9M070l","isFallback":false,"isExperimentalCompile":false,"gssp":true,"scriptLoader":[]}</script></body></html><!-- FILE ARCHIVED ON 05:05:02 Feb 27, 2024 AND RETRIEVED FROM THE INTERNET ARCHIVE ON 02:17:53 Dec 04, 2024. 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