CINXE.COM

<!doctype html> <html lang="en"> <head> <meta charset="UTF-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1.0, user-scalable=yes"> <meta name="description" content=""> <title>Support | CCIT Web Site</title> <link rel="shortcut icon" href="https://ccit.clemson.edu/wp-content/uploads/2014/09/favicon.png"> <link rel="icon" type="image/ico" href="https://ccit.clemson.edu/wp-content/uploads/2014/09/favicon.png"> <link rel="apple-touch-icon-precomposed" href="https://ccit.clemson.edu/wp-content/uploads/2014/09/apple-touch-icon.png" /> <link rel="stylesheet" href="https://ccit.clemson.edu/wp-content/themes/ccit/_css/yui/0.5.0/pure-min.css" type="text/css" />   <link rel="stylesheet" href="https://ccit.clemson.edu/wp-content/themes/ccit/_css/yui/0.5.0/grids-responsive-min.css">  <link href="//netdna.bootstrapcdn.com/font-awesome/4.7.0/css/font-awesome.min.css" rel="stylesheet"> <link rel="stylesheet" href="https://use.fontawesome.com/releases/v5.7.2/css/all.css" integrity="sha384-fnmOCqbTlWIlj8LyTjo7mOUStjsKC4pOpQbqyi7RrhN7udi9RwhKkMHpvLbHG9Sr" crossorigin="anonymous"> <link href="https://ccit.clemson.edu/wp-content/themes/ccit/style.css?ver=2.1" rel="stylesheet">  <script src="//ajax.googleapis.com/ajax/libs/jquery/1.11.0/jquery.min.js"></script> <link rel="stylesheet" href="https://ajax.googleapis.com/ajax/libs/jqueryui/1.12.1/themes/smoothness/jquery-ui.css"> <script src="https://ajax.googleapis.com/ajax/libs/jqueryui/1.12.1/jquery-ui.min.js"></script> <meta name="msvalidate.01" content="B966CDD32A64593FE58D319E42D2D41F" /> </head> <script src="https://ccit.clemson.edu/wp-content/themes/ccit/_js/jQuery.resizeEnd.js"></script>  <script src="https://ccit.clemson.edu/wp-content/themes/ccit/_js/jquery.leftmenu.js"></script> <script src="https://ccit.clemson.edu/wp-content/themes/ccit/_bxslider/jquery.bxslider.min.js"></script> <link href="https://ccit.clemson.edu/wp-content/themes/ccit/_bxslider/jquery.bxslider.css" rel="stylesheet" /> <script src='https://cdnjs.cloudflare.com/ajax/libs/tabletop.js/1.5.1/tabletop.min.js'></script> <script src="https://ccit.clemson.edu/wp-content/themes/ccit/_js/scripts.js?v=201904"></script> <meta name='robots' content='max-image-preview:large' /> <style>img:is([sizes="auto" i], [sizes^="auto," i]) { contain-intrinsic-size: 3000px 1500px }</style> <link rel="alternate" type="application/rss+xml" title="CCIT Web Site » Support Comments Feed" href="https://ccit.clemson.edu/support/feed/" /> <script type="text/javascript"> /* <![CDATA[ */ window._wpemojiSettings = {"baseUrl":"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/72x72\/","ext":".png","svgUrl":"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/svg\/","svgExt":".svg","source":{"concatemoji":"https:\/\/ccit.clemson.edu\/wp-includes\/js\/wp-emoji-release.min.js?ver=6.7.1"}}; /*! This file is auto-generated */ !function(i,n){var o,s,e;function c(e){try{var t={supportTests:e,timestamp:(new Date).valueOf()};sessionStorage.setItem(o,JSON.stringify(t))}catch(e){}}function p(e,t,n){e.clearRect(0,0,e.canvas.width,e.canvas.height),e.fillText(t,0,0);var t=new Uint32Array(e.getImageData(0,0,e.canvas.width,e.canvas.height).data),r=(e.clearRect(0,0,e.canvas.width,e.canvas.height),e.fillText(n,0,0),new Uint32Array(e.getImageData(0,0,e.canvas.width,e.canvas.height).data));return t.every(function(e,t){return e===r[t]})}function u(e,t,n){switch(t){case"flag":return n(e,"\ud83c\udff3\ufe0f\u200d\u26a7\ufe0f","\ud83c\udff3\ufe0f\u200b\u26a7\ufe0f")?!1:!n(e,"\ud83c\uddfa\ud83c\uddf3","\ud83c\uddfa\u200b\ud83c\uddf3")&&!n(e,"\ud83c\udff4\udb40\udc67\udb40\udc62\udb40\udc65\udb40\udc6e\udb40\udc67\udb40\udc7f","\ud83c\udff4\u200b\udb40\udc67\u200b\udb40\udc62\u200b\udb40\udc65\u200b\udb40\udc6e\u200b\udb40\udc67\u200b\udb40\udc7f");case"emoji":return!n(e,"\ud83d\udc26\u200d\u2b1b","\ud83d\udc26\u200b\u2b1b")}return!1}function f(e,t,n){var r="undefined"!=typeof WorkerGlobalScope&&self instanceof WorkerGlobalScope?new OffscreenCanvas(300,150):i.createElement("canvas"),a=r.getContext("2d",{willReadFrequently:!0}),o=(a.textBaseline="top",a.font="600 32px Arial",{});return e.forEach(function(e){o[e]=t(a,e,n)}),o}function t(e){var t=i.createElement("script");t.src=e,t.defer=!0,i.head.appendChild(t)}"undefined"!=typeof Promise&&(o="wpEmojiSettingsSupports",s=["flag","emoji"],n.supports={everything:!0,everythingExceptFlag:!0},e=new Promise(function(e){i.addEventListener("DOMContentLoaded",e,{once:!0})}),new Promise(function(t){var n=function(){try{var e=JSON.parse(sessionStorage.getItem(o));if("object"==typeof e&&"number"==typeof e.timestamp&&(new Date).valueOf()<e.timestamp+604800&&"object"==typeof e.supportTests)return e.supportTests}catch(e){}return null}();if(!n){if("undefined"!=typeof Worker&&"undefined"!=typeof OffscreenCanvas&&"undefined"!=typeof URL&&URL.createObjectURL&&"undefined"!=typeof Blob)try{var e="postMessage("+f.toString()+"("+[JSON.stringify(s),u.toString(),p.toString()].join(",")+"));",r=new Blob([e],{type:"text/javascript"}),a=new Worker(URL.createObjectURL(r),{name:"wpTestEmojiSupports"});return void(a.onmessage=function(e){c(n=e.data),a.terminate(),t(n)})}catch(e){}c(n=f(s,u,p))}t(n)}).then(function(e){for(var t in e)n.supports[t]=e[t],n.supports.everything=n.supports.everything&&n.supports[t],"flag"!==t&&(n.supports.everythingExceptFlag=n.supports.everythingExceptFlag&&n.supports[t]);n.supports.everythingExceptFlag=n.supports.everythingExceptFlag&&!n.supports.flag,n.DOMReady=!1,n.readyCallback=function(){n.DOMReady=!0}}).then(function(){return e}).then(function(){var e;n.supports.everything||(n.readyCallback(),(e=n.source||{}).concatemoji?t(e.concatemoji):e.wpemoji&&e.twemoji&&(t(e.twemoji),t(e.wpemoji)))}))}((window,document),window._wpemojiSettings); /* ]]> */ </script> <link rel='stylesheet' id='sbi_styles-css' href='https://ccit.clemson.edu/wp-content/plugins/instagram-feed/css/sbi-styles.min.css?ver=6.6.1' type='text/css' media='all' /> <style id='wp-emoji-styles-inline-css' type='text/css'> img.wp-smiley, img.emoji { display: inline !important; border: none !important; box-shadow: none !important; height: 1em !important; width: 1em !important; margin: 0 0.07em !important; vertical-align: -0.1em !important; background: none !important; padding: 0 !important; } </style> <link rel='stylesheet' id='wp-block-library-css' href='https://ccit.clemson.edu/wp-includes/css/dist/block-library/style.min.css?ver=6.7.1' type='text/css' media='all' /> <link rel='stylesheet' id='bu-navigation-block-frontend-style-css' href='https://ccit.clemson.edu/wp-content/plugins/bu-navigation/src/block-frontend.css?ver=1.3.4' type='text/css' media='all' /> <style id='classic-theme-styles-inline-css' type='text/css'> /*! This file is auto-generated */ .wp-block-button__link{color:#fff;background-color:#32373c;border-radius:9999px;box-shadow:none;text-decoration:none;padding:calc(.667em + 2px) calc(1.333em + 2px);font-size:1.125em}.wp-block-file__button{background:#32373c;color:#fff;text-decoration:none} </style> <style id='global-styles-inline-css' type='text/css'> :root{--wp--preset--aspect-ratio--square: 1;--wp--preset--aspect-ratio--4-3: 4/3;--wp--preset--aspect-ratio--3-4: 3/4;--wp--preset--aspect-ratio--3-2: 3/2;--wp--preset--aspect-ratio--2-3: 2/3;--wp--preset--aspect-ratio--16-9: 16/9;--wp--preset--aspect-ratio--9-16: 9/16;--wp--preset--color--black: #000000;--wp--preset--color--cyan-bluish-gray: #abb8c3;--wp--preset--color--white: #ffffff;--wp--preset--color--pale-pink: #f78da7;--wp--preset--color--vivid-red: #cf2e2e;--wp--preset--color--luminous-vivid-orange: #ff6900;--wp--preset--color--luminous-vivid-amber: #fcb900;--wp--preset--color--light-green-cyan: #7bdcb5;--wp--preset--color--vivid-green-cyan: #00d084;--wp--preset--color--pale-cyan-blue: #8ed1fc;--wp--preset--color--vivid-cyan-blue: #0693e3;--wp--preset--color--vivid-purple: #9b51e0;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple: linear-gradient(135deg,rgba(6,147,227,1) 0%,rgb(155,81,224) 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan: linear-gradient(135deg,rgb(122,220,180) 0%,rgb(0,208,130) 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange: linear-gradient(135deg,rgba(252,185,0,1) 0%,rgba(255,105,0,1) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red: linear-gradient(135deg,rgba(255,105,0,1) 0%,rgb(207,46,46) 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray: linear-gradient(135deg,rgb(238,238,238) 0%,rgb(169,184,195) 100%);--wp--preset--gradient--cool-to-warm-spectrum: linear-gradient(135deg,rgb(74,234,220) 0%,rgb(151,120,209) 20%,rgb(207,42,186) 40%,rgb(238,44,130) 60%,rgb(251,105,98) 80%,rgb(254,248,76) 100%);--wp--preset--gradient--blush-light-purple: linear-gradient(135deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%);--wp--preset--gradient--blush-bordeaux: linear-gradient(135deg,rgb(254,205,165) 0%,rgb(254,45,45) 50%,rgb(107,0,62) 100%);--wp--preset--gradient--luminous-dusk: linear-gradient(135deg,rgb(255,203,112) 0%,rgb(199,81,192) 50%,rgb(65,88,208) 100%);--wp--preset--gradient--pale-ocean: linear-gradient(135deg,rgb(255,245,203) 0%,rgb(182,227,212) 50%,rgb(51,167,181) 100%);--wp--preset--gradient--electric-grass: linear-gradient(135deg,rgb(202,248,128) 0%,rgb(113,206,126) 100%);--wp--preset--gradient--midnight: linear-gradient(135deg,rgb(2,3,129) 0%,rgb(40,116,252) 100%);--wp--preset--font-size--small: 13px;--wp--preset--font-size--medium: 20px;--wp--preset--font-size--large: 36px;--wp--preset--font-size--x-large: 42px;--wp--preset--spacing--20: 0.44rem;--wp--preset--spacing--30: 0.67rem;--wp--preset--spacing--40: 1rem;--wp--preset--spacing--50: 1.5rem;--wp--preset--spacing--60: 2.25rem;--wp--preset--spacing--70: 3.38rem;--wp--preset--spacing--80: 5.06rem;--wp--preset--shadow--natural: 6px 6px 9px rgba(0, 0, 0, 0.2);--wp--preset--shadow--deep: 12px 12px 50px rgba(0, 0, 0, 0.4);--wp--preset--shadow--sharp: 6px 6px 0px rgba(0, 0, 0, 0.2);--wp--preset--shadow--outlined: 6px 6px 0px -3px rgba(255, 255, 255, 1), 6px 6px rgba(0, 0, 0, 1);--wp--preset--shadow--crisp: 6px 6px 0px rgba(0, 0, 0, 1);}:where(.is-layout-flex){gap: 0.5em;}:where(.is-layout-grid){gap: 0.5em;}body .is-layout-flex{display: flex;}.is-layout-flex{flex-wrap: wrap;align-items: center;}.is-layout-flex > :is(*, div){margin: 0;}body .is-layout-grid{display: grid;}.is-layout-grid > :is(*, div){margin: 0;}:where(.wp-block-columns.is-layout-flex){gap: 2em;}:where(.wp-block-columns.is-layout-grid){gap: 2em;}:where(.wp-block-post-template.is-layout-flex){gap: 1.25em;}:where(.wp-block-post-template.is-layout-grid){gap: 1.25em;}.has-black-color{color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color: var(--wp--preset--color--white) !important;}.has-pale-pink-color{color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color: var(--wp--preset--color--vivid-purple) !important;}.has-black-background-color{background-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color: var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color: var(--wp--preset--color--vivid-purple) !important;}.has-black-border-color{border-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color: var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color: var(--wp--preset--color--vivid-purple) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background: var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background: var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background: var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background: var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background: var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background: var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background: var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background: var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background: var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background: var(--wp--preset--gradient--midnight) !important;}.has-small-font-size{font-size: var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size: var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size: var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size: var(--wp--preset--font-size--x-large) !important;} :where(.wp-block-post-template.is-layout-flex){gap: 1.25em;}:where(.wp-block-post-template.is-layout-grid){gap: 1.25em;} :where(.wp-block-columns.is-layout-flex){gap: 2em;}:where(.wp-block-columns.is-layout-grid){gap: 2em;} :root :where(.wp-block-pullquote){font-size: 1.5em;line-height: 1.6;} </style> <link rel='stylesheet' id='contact-form-7-css' href='https://ccit.clemson.edu/wp-content/plugins/contact-form-7/includes/css/styles.css?ver=6.0.3' type='text/css' media='all' /> <link rel='stylesheet' id='wpsm_ac-font-awesome-front-css' href='https://ccit.clemson.edu/wp-content/plugins/responsive-accordion-and-collapse/css/font-awesome/css/font-awesome.min.css?ver=6.7.1' type='text/css' media='all' /> <link rel='stylesheet' id='wpsm_ac_bootstrap-front-css' href='https://ccit.clemson.edu/wp-content/plugins/responsive-accordion-and-collapse/css/bootstrap-front.css?ver=6.7.1' type='text/css' media='all' /> <link rel='stylesheet' id='wpsimpleanchorslinks_styles-css' href='https://ccit.clemson.edu/wp-content/plugins/wp-simple-anchors-links/css/styles.css?ver=1.0.0' type='text/css' media='screen' /> <style id='akismet-widget-style-inline-css' type='text/css'> .a-stats { --akismet-color-mid-green: #357b49; --akismet-color-white: #fff; --akismet-color-light-grey: #f6f7f7; max-width: 350px; width: auto; } .a-stats * { all: unset; box-sizing: border-box; } .a-stats strong { font-weight: 600; } .a-stats a.a-stats__link, .a-stats a.a-stats__link:visited, .a-stats a.a-stats__link:active { background: var(--akismet-color-mid-green); border: none; box-shadow: none; border-radius: 8px; color: var(--akismet-color-white); cursor: pointer; display: block; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', 'Roboto', 'Oxygen-Sans', 'Ubuntu', 'Cantarell', 'Helvetica Neue', sans-serif; font-weight: 500; padding: 12px; text-align: center; text-decoration: none; transition: all 0.2s ease; } /* Extra specificity to deal with TwentyTwentyOne focus style */ .widget .a-stats a.a-stats__link:focus { background: var(--akismet-color-mid-green); color: var(--akismet-color-white); text-decoration: none; } .a-stats a.a-stats__link:hover { filter: brightness(110%); box-shadow: 0 4px 12px rgba(0, 0, 0, 0.06), 0 0 2px rgba(0, 0, 0, 0.16); } .a-stats .count { color: var(--akismet-color-white); display: block; font-size: 1.5em; line-height: 1.4; padding: 0 13px; white-space: nowrap; } </style> <link rel='stylesheet' id='fancybox-css' href='https://ccit.clemson.edu/wp-content/plugins/easy-fancybox/fancybox/1.5.4/jquery.fancybox.css?ver=1739713344' type='text/css' media='screen' /> <link rel='stylesheet' id='cleverness_todo_list_frontend-css' href='https://ccit.clemson.edu/wp-content/plugins/cleverness-to-do-list/css/cleverness-to-do-list-frontend.css?ver=3.4.2' type='text/css' media='all' /> <link rel='stylesheet' id='jquery.ui.theme-css' href='https://ccit.clemson.edu/wp-content/plugins/cleverness-to-do-list/css/jquery-ui-fresh.css?ver=3.4.2' type='text/css' media='all' /> <script type="text/javascript" src="https://ccit.clemson.edu/wp-content/plugins/alligator-popup/js/popup.js?ver=2.0.0" id="popup-js"></script> <script type="text/javascript" src="https://ccit.clemson.edu/wp-includes/js/jquery/jquery.min.js?ver=3.7.1" id="jquery-core-js"></script> <script type="text/javascript" src="https://ccit.clemson.edu/wp-includes/js/jquery/jquery-migrate.min.js?ver=3.4.1" id="jquery-migrate-js"></script> <link rel="https://api.w.org/" href="https://ccit.clemson.edu/wp-json/" /><link rel="alternate" title="JSON" type="application/json" href="https://ccit.clemson.edu/wp-json/wp/v2/pages/394" /><link rel="EditURI" type="application/rsd+xml" title="RSD" href="https://ccit.clemson.edu/xmlrpc.php?rsd" /> <link rel="canonical" href="https://ccit.clemson.edu/support/" /> <link rel='shortlink' href='https://ccit.clemson.edu/?p=394' /> <link rel="alternate" title="oEmbed (JSON)" type="application/json+oembed" href="https://ccit.clemson.edu/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fccit.clemson.edu%2Fsupport%2F" /> <link rel="alternate" title="oEmbed (XML)" type="text/xml+oembed" href="https://ccit.clemson.edu/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fccit.clemson.edu%2Fsupport%2F&format=xml" />   <meta name="msvalidate.01" content="B966CDD32A64593FE58D319E42D2D41F" /> <body> <div id="skip"> <a class="pure-button pb-bowman-field" href="#content">Skip to Main Content</a> </div> <div class="grid" id="all-container"> <div class="row" id="miniheader-container"> <div class="column"> <div id="miniheader"> <div class="wrap"> <div class="wordmark-stripe"></div> <div id="miniheader-wordmark"> <a href="http://www.clemson.edu" aria-label="Clemson University"></a> </div> <div id="miniheader-links"> <a href="http://www.clemson.edu/site-index/">A-Z Index</a> <span class="miniheader-sep"></span> <a href="http://calendar.clemson.edu">Calendar</a> <span class="miniheader-sep"></span> <a href="http://www.clemson.edu/campus-map/">Campus Maps</a> <span class="miniheader-sep"></span> <a href="http://www.clemson.edu/cusafety/">CU Safety</a> <span class="miniheader-sep"></span> <a href="http://www.clemson.edu/phonebook/">Phonebook</a> <span class="miniheader-sep"></span> <a href="http://www.clemson.edu/webcams/">Webcams</a> <span class="miniheader-sep"></span> <div id="minisearch-container"> <form action="https://ccit.clemson.edu/search-results/clemson/" id="cse-search-box" method="get" name="search"> <input id="miniheader-search" name="q" type="text" value="Search Clemson..." aria-label="Search Clemson website." /> <input name="cx" type="hidden" value="017503627494391313024:sbh0fawlf20"/> <input name="cof" type="hidden" value="FORID:10"/> <input name="ie" type="hidden" value="UTF-8"/> <input name="z" type="hidden" value="1275"/> </form> </div> </div> </div> </div> </div> </div> <div class="row expand" id="page-container"> <div class="column"> <div class="grid"> <div class="row" id="header-container"> <div class="column expand side-spacer"> <div class="stripe stripe-orange"></div> <div class="mh-menu-extend"> <div class="stripe"></div> </div> </div> <div class="column masthead"> <style> .masthead .global-message { position: absolute; display: block; left: 0; right:0; width: 166px; margin: 10px auto; padding: 0 .4em; height: 58px; color: white; border-radius:.3em; } .masthead .global-message p{ font-size: 80%; margin: .3em 0 !important; text-align: center; } .masthead .global-message .pure-button { width: 80px; white-space: normal; padding: .3em 0 .2em 0; line-height: .98em; color: #726795; } @media screen and (max-width: 960px) { .masthead .global-message { width: 144px; height: 49px; padding: 0 .3em; } .masthead .global-message p{ font-size: 76%; margin: .2em 0 !important; } .masthead .global-message .pure-button { padding: .25em 0 .18em 0; line-height: .92em; font-size: 72%; width: 70px; } } @media screen and (max-width: 520px) { .masthead .global-message { margin: 4px auto -5px auto; position: relative; } } </style>  <div id="mh-top"> <a href="/" class="ccit" aria-label="Clemson Computing & Information Technology"></a> <div class="search"> <form action="/search-results/" id="ccit-search-box"> <div> <input class="text" id="ccit-search" maxlength="500" name="q" type="text" value="" placeholder="Search CCIT..." aria-label="Search CCIT website" /> <input type="hidden" name="cx" value="017021637944300729535:vg8_inwwt4k" /> <input type="hidden" name="cof" value="FORID:10" /> <input type="hidden" name="ie" value="UTF-8" /> <input type="hidden" name="as_sitesearch" value="clemson.edu/ccit" /> </div> </form> </div> </div> <div id="mh-menu" style="z-index:200;position:relative;"> <a href="https://ccit.clemson.edu/services/" class="pure-button pb-masthead pb-mh-left services"><span class="icon-briefcase fontwhite"></span>  Services</a><a href="https://ccit.clemson.edu/support/" class="pure-button pb-masthead support"><span class="icon-e-wrench fontwhite"></span>  Support</a><a href="https://ccit.clemson.edu/about/" class="pure-button pb-masthead about"><span class="icon-e-mug fontwhite"></span>  About</a><a href="https://ccit.clemson.edu/cybersecurity/" class="pure-button pb-masthead security"> <img src="https://ccit.clemson.edu/wp-content/uploads/2019/04/security-simple-shield.png" alt="Security shield icon">   Cybersecurity</a><a href="https://ccit.clemson.edu/research/" id="researchnav" class="pure-button pb-masthead pb-mh-right research"><span class="icon-pencil fontwhite"></span>  Research</a> </div> </div> <div class="column side-spacer"> <div class="mh-menu-extend"> </div> </div> </div> <div class="row expand" id="body-container"> <div class="column expand side-spacer"> <div class="stripe expand" style="position: relative; margin-left: -18px;"></div> </div> <div class="column expand"> <div class="grid" id="all-content-container"> <div class="row expand"> <div class="column" id="leftmenu-container"> <div id="leftmenu-top"> </div> <div id="leftmenu-title"><a href="https://ccit.clemson.edu/support">Support</a></div><div id="leftmenu"><ul id="accordion" class="pagenav"><li class="page_item page-item-1771"><a href="https://ccit.clemson.edu/support/get-help/"><span class='leftmenu-item-text'>Get Help</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-775 page_item_has_children"><a href="https://ccit.clemson.edu/support/new-to-clemson/"><span class='leftmenu-item-text'>Incoming Students</span><span class='dropdown-arrow'></span></a> <ul class='children'> <li class="page_item page-item-5578"><a href="https://ccit.clemson.edu/support/new-to-clemson/username-xid-passwords/"><span class='leftmenu-item-text'>Username, Password, and CUID</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-5648"><a href="https://ccit.clemson.edu/support/new-to-clemson/email/"><span class='leftmenu-item-text'>Email</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-5651"><a href="https://ccit.clemson.edu/support/new-to-clemson/your-laptop/"><span class='leftmenu-item-text'>Setting Up Your Laptop</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-5654"><a href="https://ccit.clemson.edu/support/new-to-clemson/more-info-and-contacts/"><span class='leftmenu-item-text'>More Info and Contacts</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-3327"><a href="https://ccit.clemson.edu/support/new-to-clemson/parents/"><span class='leftmenu-item-text'>Parents’ Information</span><span class='dropdown-arrow'></span></a></li> </ul> </li> <li class="page_item page-item-780"><a href="https://ccit.clemson.edu/support/new-faculty-staff/"><span class='leftmenu-item-text'>New Faculty & Staff</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-2739 page_item_has_children"><a href="https://ccit.clemson.edu/support/current-students/"><span class='leftmenu-item-text'>Current Students</span><span class='dropdown-arrow'></span></a> <ul class='children'> <li class="page_item page-item-2893 page_item_has_children"><a href="https://ccit.clemson.edu/support/current-students/computer-labs/"><span class='leftmenu-item-text'>Computer Labs</span><span class='dropdown-arrow'></span></a> <ul class='children'> <li class="page_item page-item-2943"><a href="https://ccit.clemson.edu/support/current-students/computer-labs/lab-gadget-request/"><span class='leftmenu-item-text'>Lab Ad Request</span><span class='dropdown-arrow'></span></a></li> </ul> </li> <li class="page_item page-item-2900"><a href="https://ccit.clemson.edu/support/current-students/email-and-accounts/"><span class='leftmenu-item-text'>Email and Accounts</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-2896 page_item_has_children"><a href="https://ccit.clemson.edu/support/current-students/get-connected/"><span class='leftmenu-item-text'>Get Connected</span><span class='dropdown-arrow'></span></a> <ul class='children'> <li class="page_item page-item-4276"><a href="https://ccit.clemson.edu/support/current-students/get-connected/wireless/"><span class='leftmenu-item-text'>Wireless</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-4299"><a href="https://ccit.clemson.edu/support/current-students/get-connected/ethernet-wired/"><span class='leftmenu-item-text'>Ethernet (Wired)</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-4302"><a href="https://ccit.clemson.edu/support/current-students/get-connected/telecommunications/"><span class='leftmenu-item-text'>Telecommunications</span><span class='dropdown-arrow'></span></a></li> </ul> </li> <li class="page_item page-item-5458 page_item_has_children"><a href="https://ccit.clemson.edu/support/faculty-staff/it-training/"><span class='leftmenu-item-text'>IT Training</span><span class='dropdown-arrow'></span></a> <ul class='children'> <li class="page_item page-item-5461"><a href="https://ccit.clemson.edu/support/faculty-staff/it-training/instructor-led-training/"><span class='leftmenu-item-text'>Instructor-led Training</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-5056"><a href="https://ccit.clemson.edu/support/faculty-staff/it-training/online-virtual-training/"><span class='leftmenu-item-text'>Online Virtual Training</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-5464"><a href="https://ccit.clemson.edu/support/faculty-staff/it-training/custom-training/"><span class='leftmenu-item-text'>Custom Training</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-5467"><a href="https://ccit.clemson.edu/support/faculty-staff/it-training/consulting/"><span class='leftmenu-item-text'>Consulting</span><span class='dropdown-arrow'></span></a></li> </ul> </li> <li class="page_item page-item-2899 page_item_has_children"><a href="https://ccit.clemson.edu/support/current-students/laptops/"><span class='leftmenu-item-text'>Laptops</span><span class='dropdown-arrow'></span></a> <ul class='children'> <li class="page_item page-item-2932"><a href="https://ccit.clemson.edu/support/current-students/laptops/recommended-laptops/"><span class='leftmenu-item-text'>Recommended Laptops for 2024-25</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-2936"><a href="https://ccit.clemson.edu/support/current-students/laptops/purchasing/"><span class='leftmenu-item-text'>Purchasing</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-2934"><a href="https://ccit.clemson.edu/support/current-students/laptops/tips-tricks/"><span class='leftmenu-item-text'>Tips & Tricks</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-2931"><a href="https://ccit.clemson.edu/services/software-hardware/campus-computer-store/"><span class='leftmenu-item-text'>TigerTech Shop formerly Clemson Computer Store</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-12449"><a href="http://ccit.clemson.edu/support/new-to-clemson/your-laptop/"><span class='leftmenu-item-text'>Setting Up Your Laptop</span><span class='dropdown-arrow'></span></a></li> </ul> </li> <li class="page_item page-item-2894 page_item_has_children"><a href="https://ccit.clemson.edu/support/current-students/printing-plotting/"><span class='leftmenu-item-text'>Printing & Plotting</span><span class='dropdown-arrow'></span></a> <ul class='children'> <li class="page_item page-item-19347"><a href="https://ccit.clemson.edu/support/current-students/printing-plotting/papercut-101/"><span class='leftmenu-item-text'>PaperCut 101</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-4393"><a href="https://ccit.clemson.edu/support/current-students/printing-plotting/locations/"><span class='leftmenu-item-text'>Locations</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-5497"><a href="https://ccit.clemson.edu/support/current-students/printing-plotting/request-a-refund/"><span class='leftmenu-item-text'>Request a Refund</span><span class='dropdown-arrow'></span></a></li> </ul> </li> <li class="page_item page-item-2895"><a href="https://ccit.clemson.edu/support/current-students/safe-computing/"><span class='leftmenu-item-text'>Safe Computing</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-2898 page_item_has_children"><a href="https://ccit.clemson.edu/support/current-students/software-and-applications/"><span class='leftmenu-item-text'>Software</span><span class='dropdown-arrow'></span></a> <ul class='children'> <li class="page_item page-item-7159"><a href="https://ccit.clemson.edu/support/current-students/software-and-applications/adobe/"><span class='leftmenu-item-text'>Adobe Creative Cloud</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-14990"><a href="https://ccit.clemson.edu/services/teaching-learning/aws-educate/"><span class='leftmenu-item-text'>AWS Educate Program</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-18623"><a href="https://ccit.clemson.edu/support/current-students/software-and-applications/grammarly-premium/"><span class='leftmenu-item-text'>Grammarly Premium</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-4954"><a href="https://ccit.clemson.edu/support/current-students/software-and-applications/software-list/"><span class='leftmenu-item-text'>Software Licenses</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-7431"><a href="https://ccit.clemson.edu/support/current-students/software-and-applications/individual-licenses/"><span class='leftmenu-item-text'>Individual Licenses</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-4444"><a href="https://ccit.clemson.edu/support/current-students/software-and-applications/web-downloads/"><span class='leftmenu-item-text'>Web Downloads</span><span class='dropdown-arrow'></span></a></li> </ul> </li> <li class="page_item page-item-7712"><a href="https://ccit.clemson.edu/support/current-students/student-organizations/"><span class='leftmenu-item-text'>Student Organizations</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-20259"><a href="https://www.clemson.edu/online/tools/kaltura.html"><span class='leftmenu-item-text'>Kaltura</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-11697"><a href="https://ccit.clemson.edu/support/current-students/two-factor-authentication-2fa/"><span class='leftmenu-item-text'>Two-Factor Authentication (2FA)</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-4789 page_item_has_children"><a href="https://ccit.clemson.edu/support/current-students/work-for-ccit/"><span class='leftmenu-item-text'>Work for CCIT</span><span class='dropdown-arrow'></span></a> <ul class='children'> <li class="page_item page-item-16216"><a href="https://ccit.clemson.edu/support/current-students/work-for-ccit/application/"><span class='leftmenu-item-text'>Application</span><span class='dropdown-arrow'></span></a></li> </ul> </li> </ul> </li> <li class="page_item page-item-2738 page_item_has_children"><a href="https://ccit.clemson.edu/support/faculty-staff/"><span class='leftmenu-item-text'>Current Faculty & Staff</span><span class='dropdown-arrow'></span></a> <ul class='children'> <li class="page_item page-item-2914 page_item_has_children"><a href="https://ccit.clemson.edu/support/faculty-staff/classroom-technology/"><span class='leftmenu-item-text'>Audio-visual Technology</span><span class='dropdown-arrow'></span></a> <ul class='children'> <li class="page_item page-item-17817"><a href="https://ccit.clemson.edu/support/faculty-staff/classroom-technology/blended-learning-enabled-classrooms/"><span class='leftmenu-item-text'>Blended Learning Enabled Classrooms</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-18194"><a href="https://ccit.clemson.edu/support/faculty-staff/classroom-technology/classroom-technology-guides/"><span class='leftmenu-item-text'>Classroom Technology Guides</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-18278"><a href="https://ccit.clemson.edu/support/faculty-staff/classroom-technology/classroom-technology-checklist/"><span class='leftmenu-item-text'>Classroom Technology Checklist</span><span class='dropdown-arrow'></span></a></li> </ul> </li> <li class="page_item page-item-7652 page_item_has_children"><a href="https://cubs.sites.clemson.edu#new_tab"><span class='leftmenu-item-text'>Business Systems (CUBS)</span><span class='dropdown-arrow'></span></a> <ul class='children'> <li class="page_item page-item-9524"><a href="https://ccit.clemson.edu/support/faculty-staff/cubs/peoplesoft-financials/"><span class='leftmenu-item-text'>PeopleSoft Financials</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-9527"><a href="https://ccit.clemson.edu/support/faculty-staff/cubs/peoplesoft-hcm/"><span class='leftmenu-item-text'>PeopleSoft HCM</span><span class='dropdown-arrow'></span></a></li> </ul> </li> <li class="page_item page-item-2917 page_item_has_children"><a href="https://ccit.clemson.edu/support/faculty-staff/email-accounts/"><span class='leftmenu-item-text'>Email & Accounts</span><span class='dropdown-arrow'></span></a> <ul class='children'> <li class="page_item page-item-14267"><a href="https://ccit.clemson.edu/support/faculty-staff/email-accounts/listserv-barebones-guide-for-list-owners/"><span class='leftmenu-item-text'>LISTSERV: Barebones Guide for List Owners</span><span class='dropdown-arrow'></span></a></li> </ul> </li> <li class="page_item page-item-9407"><a href="https://ccit.clemson.edu/support/faculty-staff/email-lists/"><span class='leftmenu-item-text'>Email Lists</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-2912 page_item_has_children"><a href="https://ccit.clemson.edu/support/faculty-staff/get-connected/"><span class='leftmenu-item-text'>Get Connected</span><span class='dropdown-arrow'></span></a> <ul class='children'> <li class="page_item page-item-5035"><a href="https://ccit.clemson.edu/support/faculty-staff/get-connected/wireless/"><span class='leftmenu-item-text'>Wireless</span><span class='dropdown-arrow'></span></a></li> </ul> </li> <li class="page_item page-item-2916 page_item_has_children"><a href="https://ccit.clemson.edu/support/faculty-staff/hardware-laptops/"><span class='leftmenu-item-text'>Hardware & Laptops</span><span class='dropdown-arrow'></span></a> <ul class='children'> <li class="page_item page-item-14405"><a href="https://ccit.clemson.edu/support/faculty-staff/hardware-laptops/hardware-and-software-roadmap/"><span class='leftmenu-item-text'>Hardware and Software Roadmap</span><span class='dropdown-arrow'></span></a></li> </ul> </li> <li class="page_item page-item-9212 page_item_has_children"><a href="https://ccit.clemson.edu/support/faculty-staff/it-training/"><span class='leftmenu-item-text'>IT Training</span><span class='dropdown-arrow'></span></a> <ul class='children'> <li class="page_item page-item-16376"><a href="https://ccit.clemson.edu/support/faculty-staff/it-training/online-virtual-training/"><span class='leftmenu-item-text'>Online Virtual Training</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-16378"><a href="https://ccit.clemson.edu/support/faculty-staff/it-training/consulting/"><span class='leftmenu-item-text'>Consulting</span><span class='dropdown-arrow'></span></a></li> </ul> </li> <li class="page_item page-item-2910"><a href="https://ccit.clemson.edu/support/faculty-staff/printing-plotting/"><span class='leftmenu-item-text'>Printing & Plotting</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-2913"><a href="https://ccit.clemson.edu/support/faculty-staff/request-resources/"><span class='leftmenu-item-text'>Request Resources</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-2911"><a href="https://ccit.clemson.edu/support/faculty-staff/safe-computing/"><span class='leftmenu-item-text'>Safe Computing</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-5182 page_item_has_children"><a href="https://ccit.clemson.edu/support/faculty-staff/software/"><span class='leftmenu-item-text'>Software</span><span class='dropdown-arrow'></span></a> <ul class='children'> <li class="page_item page-item-22741"><a href="https://ccit.clemson.edu/support/faculty-staff/software/important-updates-to-smartsheet/"><span class='leftmenu-item-text'>Important updates to Smartsheet</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-21782"><a href="https://ccit.clemson.edu/support/faculty-staff/software/e-signature-solution-docusign/"><span class='leftmenu-item-text'>eSignature Solution — DocuSign</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-7162"><a href="https://ccit.clemson.edu/support/faculty-staff/software/adobe/"><span class='leftmenu-item-text'>Adobe Creative Cloud</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-14994"><a href="https://ccit.clemson.edu/services/teaching-learning/aws-educate/"><span class='leftmenu-item-text'>AWS Educate Program</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-18631"><a href="https://ccit.clemson.edu/support/faculty-staff/software/grammarly-premium/"><span class='leftmenu-item-text'>Grammarly Premium</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-5200 page_item_has_children"><a href="https://ccit.clemson.edu/support/faculty-staff/software/sales/"><span class='leftmenu-item-text'>Sales & Purchasing</span><span class='dropdown-arrow'></span></a> <ul class='children'> <li class="page_item page-item-6243"><a href="https://ccit.clemson.edu/support/kb/?id=255"><span class='leftmenu-item-text'>Requesting a Quote</span><span class='dropdown-arrow'></span></a></li> </ul> </li> <li class="page_item page-item-5204"><a href="https://ccit.clemson.edu/support/faculty-staff/software/software-licenses/"><span class='leftmenu-item-text'>Software Licenses</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-7435"><a href="https://ccit.clemson.edu/support/faculty-staff/software/individual-licenses/"><span class='leftmenu-item-text'>Individual Licenses</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-5209"><a href="https://ccit.clemson.edu/support/faculty-staff/software/web-downloads/"><span class='leftmenu-item-text'>Web Downloads</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-6805 page_item_has_children"><a href="https://ccit.clemson.edu/support/faculty-staff/software/which-software-versions/"><span class='leftmenu-item-text'>Which Software Versions?</span><span class='dropdown-arrow'></span></a> <ul class='children'> <li class="page_item page-item-6817"><a href="https://ccit.clemson.edu/support/faculty-staff/software/which-software-versions/kronos-configuration/"><span class='leftmenu-item-text'>Kronos Configuration</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-6825"><a href="https://ccit.clemson.edu/support/faculty-staff/software/which-software-versions/iroar-configuration/"><span class='leftmenu-item-text'>iRoar Configuration</span><span class='dropdown-arrow'></span></a></li> </ul> </li> <li class="page_item page-item-13028"><a href="https://ccit.clemson.edu/support/faculty-staff/software/work-at-home-software/"><span class='leftmenu-item-text'>Work At Home Software</span><span class='dropdown-arrow'></span></a></li> </ul> </li> <li class="page_item page-item-786 page_item_has_children"><a href="https://ccit.clemson.edu/support/faculty-staff/tech-support-program/"><span class='leftmenu-item-text'>Tech Support Program</span><span class='dropdown-arrow'></span></a> <ul class='children'> <li class="page_item page-item-4613"><a href="https://ccit.clemson.edu/support/faculty-staff/tech-support-program/ads/"><span class='leftmenu-item-text'>Administrative Support</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-4660"><a href="https://ccit.clemson.edu/support/faculty-staff/tech-support-program/adv/"><span class='leftmenu-item-text'>Advancement</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-4627"><a href="https://ccit.clemson.edu/support/faculty-staff/tech-support-program/cafls/"><span class='leftmenu-item-text'>Agriculture, Forestry, and Life Sciences</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-4624"><a href="https://ccit.clemson.edu/support/faculty-staff/tech-support-program/caaccah/"><span class='leftmenu-item-text'>College of Architecture, Art, and Construction and College of Arts and Humanities</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-4636"><a href="https://ccit.clemson.edu/support/faculty-staff/tech-support-program/cbshs/"><span class='leftmenu-item-text'>Behavioral, Social and Health Sciences</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-4666"><a href="https://ccit.clemson.edu/support/faculty-staff/tech-support-program/ath/"><span class='leftmenu-item-text'>Athletics</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-4632"><a href="https://ccit.clemson.edu/support/faculty-staff/tech-support-program/cob/"><span class='leftmenu-item-text'>Business</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-4640"><a href="https://ccit.clemson.edu/support/faculty-staff/tech-support-program/ces/"><span class='leftmenu-item-text'>Cooperative Extension Services (CES)</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-9138"><a href="https://ccit.clemson.edu/support/faculty-staff/tech-support-program/education/"><span class='leftmenu-item-text'>Education</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-4634"><a href="https://ccit.clemson.edu/support/faculty-staff/tech-support-program/coes/"><span class='leftmenu-item-text'>Engineering Computing and Applied Sciences</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-4681"><a href="https://ccit.clemson.edu/support/faculty-staff/tech-support-program/lbry/"><span class='leftmenu-item-text'>Libraries</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-4683"><a href="https://ccit.clemson.edu/support/faculty-staff/tech-support-program/media/"><span class='leftmenu-item-text'>Media and Pub. Affairs</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-4688"><a href="https://ccit.clemson.edu/support/faculty-staff/tech-support-program/medi/"><span class='leftmenu-item-text'>Medicaid Information Technology Sevices</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-14799"><a href="https://ccit.clemson.edu/support/faculty-staff/tech-support-program/public-services-and-agriculture-psag/"><span class='leftmenu-item-text'>Public Services and Agriculture (PSAG)</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-14306"><a href="https://ccit.clemson.edu/support/faculty-staff/tech-support-program/science/"><span class='leftmenu-item-text'>Science</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-4692"><a href="https://ccit.clemson.edu/support/faculty-staff/tech-support-program/service-desk/"><span class='leftmenu-item-text'>Service Desk</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-4700"><a href="https://ccit.clemson.edu/support/faculty-staff/tech-support-program/stud/"><span class='leftmenu-item-text'>Student Affairs</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-4872"><a href="https://ccit.clemson.edu/support/faculty-staff/tech-support-program/statewide-support-greenville/"><span class='leftmenu-item-text'>Greenville One</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-4703"><a href="https://ccit.clemson.edu/support/faculty-staff/tech-support-program/util/"><span class='leftmenu-item-text'>University Facilities</span><span class='dropdown-arrow'></span></a></li> </ul> </li> <li class="page_item page-item-20261"><a href="https://www.clemson.edu/online/tools/kaltura.html"><span class='leftmenu-item-text'>Kaltura</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-11152"><a href="https://ccit.clemson.edu/support/faculty-staff/two-factor-authentication/"><span class='leftmenu-item-text'>Two-Factor Authentication (2FA)</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-12464"><a href="http://www.clemson.edu/online/tools/"><span class='leftmenu-item-text'>Teaching Tools</span><span class='dropdown-arrow'></span></a></li> </ul> </li> <li class="page_item page-item-782 page_item_has_children"><a href="https://ccit.clemson.edu/support/retirees-emeritus/"><span class='leftmenu-item-text'>Retirees and Emeritus</span><span class='dropdown-arrow'></span></a> <ul class='children'> <li class="page_item page-item-6732"><a href="https://ccit.clemson.edu/support/retirees-emeritus/software/"><span class='leftmenu-item-text'>Software Licenses</span><span class='dropdown-arrow'></span></a></li> </ul> </li> <li class="page_item page-item-783"><a href="https://ccit.clemson.edu/support/alumni/"><span class='leftmenu-item-text'>Alumni</span><span class='dropdown-arrow'></span></a></li> <li class="page_item page-item-5385 page_item_has_children"><a href="https://ccit.clemson.edu/support/kb/"><span class='leftmenu-item-text'>Knowledge Base</span><span class='dropdown-arrow'></span></a> <ul class='children'> <li class="page_item page-item-9011"><a href="https://ccit.clemson.edu/support/kb/kb-login/"><span class='leftmenu-item-text'>Knowledge Base Login</span><span class='dropdown-arrow'></span></a></li> </ul> </li> </ul> <script type="text/javascript"> $(document).ready(function() { var href = window.location.href.replace(/\#.*$/g, ''); var current = $('#accordion a[href="' + href + '"]'); if(current.length) { current[0].href = '#'; } var arrows = $('#accordion .page_item_has_children > a > .dropdown-arrow'); arrows.each(function(i, arrow) { arrow = $(arrow); var page_item = $(arrow.closest('li.page_item_has_children')); var page_children = $($(page_item).find('> ul.children')); var expanded = page_item.hasClass('current_page_item') || page_item.hasClass('current_page_ancestor'); arrow.data({ expanded: expanded, page_item: page_item, page_children: page_children }); arrow.prop('innerHTML', expanded ? '' : ''); }); arrows.click(function(event) { event.preventDefault(); var expanded = $(this).data('expanded'); var page_item = $(this).data('page_item'); var page_children = $(this).data('page_children'); if(expanded) { $(page_children).slideUp('slow'); this.innerHTML = ''; } else { $(page_children).slideDown('slow'); this.innerHTML = ''; } $(this).data('expanded', !expanded); }); }); </script> </div> </div> <div id="content-container" class="column expand"> <div id="breadcrumb" class="leftmenu"> <button id="toggle-leftmenu" role="button" aria-label="Toggles left side menu to show or hide"><i class="fa fa-bars"></i> </button> <a href="https://ccit.clemson.edu">Home</a> Support</div> <div id="content"> <div class="pure-g"> <div class="pure-u-1"> <div class="pg-box section-home "> <p class="page-title"> <span class="icon-e-wrench"></span> Support</p> </div> </div> </div> <div class="pure-g"> <div class="pure-u-1 pure-u-sm-1-1 pure-u-md-2-3 pure-u-lg-17-24"> <div class="pure-g"> <div class="pure-u-1 pure-u-sm-1-2"> <div class="pg-box margin-top-8" style="position:relative;"> <div id="small-get-help-btn"><a class="pure-button pb-orange pb-quicklinks" href="/support/get-help/" style="width: 160px;margin-top: 24px;margin-bottom:24px"><span class="icon-e-support fontwhite" style="font-size:100%;vertical-align:-2px;"></span>  Get Help</a></div> Welcome to the IT Support Center! <br />We are located on the second floor of Cooper Library (see the map below). We offer a wide range of support options and hardware repair with several contact methods (see "Get Help" on the right side) to help you answer your questions as quickly as possible. <p class="sh-title">Fall & Spring Hours</p> <table class="pure-table pure-table-striped"> <thead> <tr> <th>Day</th> <th>Walk In</th> <th>Phone and Chat</th> </tr> </thead> <tbody> <tr> <td>Mon-Thu</td> <td>7:45a - 8:00p</td> <td>7:45a - 10:00p</td> </tr> <tr> <td>Fri</td> <td>7:45a - 6:00p</td> <td>7:45a - 6:00p</td> </tr> <tr> <td>Sat</td> <td>12:00p - 6:00p</td> <td>12:00p - 6:00p</td> </tr> <tr> <td>Sun</td> <td>1:00p - 8:00p</td> <td>1:00p - 10:00p</td> </tr> </tbody> </table> * Limited phone support is available outside normal hours (24/7). <p class="sh-title">Summer Hours</p> <table class="pure-table pure-table-striped"> <thead> <tr> <th>Day</th> <th>Walk In</th> <th>Phone and Chat</th> </tr> </thead> <tbody> <tr> <td>Mon-Thu</td> <td>8:00a - 6:00p</td> <td>8:00a - 8:00p</td> </tr> <tr> <td>Fri</td> <td>8:00a - 5:00p</td> <td>8:00a - 5:00p</td> </tr> <tr> <td>Sat</td> <td>12:00p - 5:00p</td> <td>12:00p - 5:00p</td> </tr> <tr> <td>Sun</td> <td>12:00p - 5:00p</td> <td>12:00p - 5:00p</td> </tr> </tbody> </table> * Limited phone support is available outside normal hours (24/7). <p class="sh-title">Special Hours</p> <table class="pure-table pure-table-striped"> <thead> <tr> <th>Date</th> <th>Reason</th> <th>Hours</th> </tr> </thead> <tbody> </tbody> </table> <h4 class="margin-top-28">Where To Find Us</h4> <iframe style="border: 1px solid #86898c;" src="https://www.google.com/maps/embed?pb=!1m14!1m8!1m3!1d820.2807661516064!2d-82.8361190527092!3d34.676843382646545!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x0%3A0x51526f60c5ef29b8!2sRobert+Muldrow+Cooper+Library!5e0!3m2!1sen!2sus!4v1404586447219" width="100%" 100% height="150" frameborder="0" title="CU Library Map Location"> </iframe> <p class="link-to-more raised1"><a title="Campus Map" href="http://my.clemson.edu/#/map" target="_blank"><i>More</i> my.Clemson Map</a></p> <p class="link-to-more raised1"><a title="Campus Map" href="http://www.clemson.edu/campus-map/" target="_blank"><i>More</i> Main Campus Map</a></p> </div> </div> <div class="pure-u-1 pure-u-sm-1-2"> <div class="pg-box margin-top-8"> <h1 class="margin-top-0"><span class="icon-e-bell" style="vertical-align: -1px;font-size:98%;"></span> Notices</h1> <p class="notice"><a href="https://ccit.clemson.edu/notices/disregard-11-11-emails-from-microsoft-365/">Disregard Nov. 11 email(s) from Microsoft 365</a></p><p class="notice"><a href="https://ccit.clemson.edu/notices/forced-windows-update-on-august-16-2024/">Forced Windows update on August 16, 2024</a></p><p class="notice"><a href="https://ccit.clemson.edu/notices/outage-of-multiple-clemson-applications/">Outage of Multiple Clemson Applications, June 26, 2024</a></p><p class="notice"><a href="https://ccit.clemson.edu/notices/changes-to-clemson-email-quarantine/">Changes To Clemson Email Quarantine</a></p><p class="notice"><a href="https://ccit.clemson.edu/notices/fema-fcc-emergency-alert-system-test-on-october-4-2023/">FCC/FEMA Emergency Alert System Test on October 4, 2023</a></p><p class="notice"><a href="https://ccit.clemson.edu/notices/check-the-status-of-university-systems-on-status-hub/">Check the status of university systems on Status Hub</a></p><p class="notice"><a href="https://ccit.clemson.edu/notices/security-upgrades-to-impact-email-spam-retrieval/">Security upgrades to impact email spam retrieval beginning July 12, 2023</a></p><p class="notice"><a href="https://ccit.clemson.edu/notices/campus-network-and-tiktok/">Campus network and TikTok — July 10, 2023</a></p><p class="notice"><a href="https://ccit.clemson.edu/notices/kronos-to-require-log-in-through-duo-application/">Kronos to require log-in through Duo mobile application on July 21, 2023</a></p><p class="notice"><a href="https://ccit.clemson.edu/notices/peoplesoft-and-banner-outage-on-june-11-2023/">PeopleSoft and Banner Outage on June 11, 2023</a></p><p class="notice"><a href="https://ccit.clemson.edu/notices/upcoming-changes-to-google-workspace/">Upcoming changes to Google Workspace</a></p><p class="notice"><a href="https://ccit.clemson.edu/notices/temporary-restrictions-to-iroar-access/">Temporary restrictions to iROAR access – Nov. 30, 2022</a></p><p class="notice"><a href="https://ccit.clemson.edu/notices/welcome-back-important-it-updates-for-faculty-and-staff/">Welcome Back: Important IT Updates for Faculty and Staff</a></p><p class="notice"><a href="https://ccit.clemson.edu/notices/welcome-back-important-it-updates-for-students/">Welcome Back: Important IT Updates for Students</a></p><p class="notice"><a href="https://ccit.clemson.edu/notices/eduroam-update-july-15-2022/">Eduroam Update – July 15, 2022</a></p><p class="notice"><a href="https://ccit.clemson.edu/notices/laptop_models/">New Student Laptop Models Available for 2024-2025</a></p><p class="notice"><a href="https://ccit.clemson.edu/notices/adobe_software/">Adobe Software is now available using your Clemson login</a></p><p class="notice"><a href="https://ccit.clemson.edu/notices/chat_support/">CCIT Chat Support is now Available</a></p> <div class="no-underline"> <h2 class="margin-top-32 margin-bottom-8">How Do I . . .</h2> <p><a href="/support/kb/?id=5">Change or reset my password?</a></p> <p><a href="/support/kb/?id=134">Use wireless?</a></p> <p><a href="http://ccit.clemson.edu/support/current-students/laptops/recommended-laptops/">Purchase a laptop computer?</a></p> <p><a href="http://ccit.clemson.edu/support/current-students/email-and-accounts/email/">Use Google Mail and Google Apps?</a></p> <p><a href="https://versioncheck.app.clemson.edu/">Check my browser for system compatibility?</a></p> <p><a href="http://www.clemson.edu/clereg/">Sign up for a training class?</a></p> <p> </p> <h2 class="margin-top-32 margin-bottom-8">More Areas Of Support</h2> <p><a title="Get Help" href="/support/get-help">Get Help</a></p> <p><a title="Safe Computing" href="/current-students/safe-computing/">Safe Computing</a></p> <p><a title="Incoming Students" href="https://ccit.clemson.edu/support/new-to-clemson/">Incoming Students</a></p> <p><a title="New Faculty & Staff" href="/new-faculty-staff/">New Faculty & Staff</a></p> <p><a href="https://ccit.clemson.edu/support/about-us/central/">About Central Support & Services</a></p> </div> </div> </div> </div> </div> <div class="pure-u-1 pure-u-sm-1-1 pure-u-md-1-3 pure-u-lg-7-24 support-r-sidebar"> <button class="pure-button pb-blue-ridge pb-chat" onclick="window.open('https://support.clemson.edu/')"><i class="far fa-comments fa-lg fontwhite"></i>  Chat Now With Support</button> <div class="pg-box-shaded innovation-grey3 margin-right-0 margin-left-0 margin-top-12" style="border: 1px solid #ea6a20;padding-bottom: 22px;"> <div class="support-gh-block orange"> <p class="help-box-title"><span class="icon-e-support fontwhite" style=font-size:90%;vertical-align: -2px;></span>  Get Help</p> </div> <h4 class="margin-top-24"><i class="fa fa-phone fa-fw fontregalia"></i>  (864) 656-3494</h4> <h4><i class="fa fa-envelope fa-fw fontregalia"></i>  <a href="mailto:ithelp@clemson.edu" target="_blank">ITHelp@clemson.edu</a></h4> <h4><i class="fa fa-comment fa-fw fontregalia"></i>  <a href="http://support.clemson.edu" target="_blank">Live Online Chat</a></h4> <h4><i class="fa fa-file-text fa-fw fontregalia"></i> <a href="/support/get-help#help-req-form">Help Request Form</a></h4>  <h4><i class="fa fa-question fa-fw fontregalia newtab"></i>  <a href="/support/kb/kb-login/">Knowledge Base</a></h4> <h4><i class="fa fa-briefcase fa-fw fontregalia"></i>  <a href="/services">Browse Services</a></h4> </div>  <style> .system-status .regalia:hover { background-color: #3a205a; } .sys_status_widget_container p { margin-left: 18px !important; text-indent: -26px; p.ss-title { font-size:1.32em; text-indent: -25px; margin: 8px -10px 22px 29px !important; font-family: trade-gothic-next-compressed, Arimo, Arial,sans-serif; line-height: 130%; position: relative; font-weight: bold; } </style> <script type="text/javascript" src="https://cdn.statushub.io/apps/widget-compact/v1/widget.js"> </script> <div class="pg-box-shaded reverse regalia margin-left-0 margin-right-0" style="padding-bottom:10px;"> <p class="ss-title"> <span class="icon-e-bullhorn fontwhite" style="margin-left:-6px;vertical-align:-3px;"></span>  System Status </p> <div class="sys_status_widget_container" id="widget_container" ></div> <p class="margin-top-32 center"> <a class="pure-button pb-regalia1" style="color:white;" href="https://clemsonuniversity.statushub.io/" target="_blank">View Status Page</a> </p> </div> <script> STATUSHUB.widget({ targetElement: "#widget_container", accessToken: "4e23463e522267e6afc3da69096dd63da8af08c6" }); </script>  <button class="pure-button pb-regalia1 pb-kb" onclick="location.href='/kb'"><i class="fas fa-question-circle fa-lg fontwhite"></i>  Search Knowledge Base</button> </div> </div> </div> <footer> Copyright © 2025 Clemson University, Clemson, SC. All Rights Reserved. Website Technical Contact: <a href="mailto:ITHELP@clemson.edu?Subject=CCIT%20website">Clemson Computing & Information Technology</a> </footer> </div> </div> </div> </div> <div class="column side-spacer"> </div> </div> </div> </div> </div> </div>  <script type="text/javascript"> var sbiajaxurl = "https://ccit.clemson.edu/wp-admin/admin-ajax.php"; </script>  <script async src="https://www.googletagmanager.com/gtag/js?id=G-K1QNC2ZTDH"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-K1QNC2ZTDH'); </script> <script type="text/javascript" src="https://ccit.clemson.edu/wp-includes/js/dist/hooks.min.js?ver=4d63a3d491d11ffd8ac6" id="wp-hooks-js"></script> <script type="text/javascript" src="https://ccit.clemson.edu/wp-includes/js/dist/i18n.min.js?ver=5e580eb46a90c2b997e6" id="wp-i18n-js"></script> <script type="text/javascript" id="wp-i18n-js-after"> /* <![CDATA[ */ wp.i18n.setLocaleData( { 'text direction\u0004ltr': [ 'ltr' ] } ); /* ]]> */ </script> <script type="text/javascript" src="https://ccit.clemson.edu/wp-content/plugins/contact-form-7/includes/swv/js/index.js?ver=6.0.3" id="swv-js"></script> <script type="text/javascript" id="contact-form-7-js-before"> /* <![CDATA[ */ var wpcf7 = { "api": { "root": "https:\/\/ccit.clemson.edu\/wp-json\/", "namespace": "contact-form-7\/v1" }, "cached": 1 }; /* ]]> */ </script> <script type="text/javascript" src="https://ccit.clemson.edu/wp-content/plugins/contact-form-7/includes/js/index.js?ver=6.0.3" id="contact-form-7-js"></script> <script type="text/javascript" src="https://ccit.clemson.edu/wp-content/plugins/responsive-accordion-and-collapse/js/accordion-custom.js?ver=6.7.1" id="call_ac-custom-js-front-js"></script> <script type="text/javascript" src="https://ccit.clemson.edu/wp-content/plugins/responsive-accordion-and-collapse/js/accordion.js?ver=6.7.1" id="call_ac-js-front-js"></script> <script type="text/javascript" src="https://ccit.clemson.edu/wp-content/plugins/easy-fancybox/vendor/purify.min.js?ver=1739713344" id="fancybox-purify-js"></script> <script type="text/javascript" src="https://ccit.clemson.edu/wp-content/plugins/easy-fancybox/fancybox/1.5.4/jquery.fancybox.js?ver=1739713344" id="jquery-fancybox-js"></script> <script type="text/javascript" id="jquery-fancybox-js-after"> /* <![CDATA[ */ var fb_timeout, fb_opts={'autoScale':true,'showCloseButton':true,'margin':20,'pixelRatio':'false','centerOnScroll':true,'enableEscapeButton':true,'overlayShow':true,'hideOnOverlayClick':true,'minViewportWidth':320,'minVpHeight':320,'disableCoreLightbox':'true','enableBlockControls':'true','fancybox_openBlockControls':'true' }; if(typeof easy_fancybox_handler==='undefined'){ var easy_fancybox_handler=function(){ jQuery([".nolightbox","a.wp-block-file__button","a.pin-it-button","a[href*='pinterest.com\/pin\/create']","a[href*='facebook.com\/share']","a[href*='twitter.com\/share']"].join(',')).addClass('nofancybox'); jQuery('a.fancybox-close').on('click',function(e){e.preventDefault();jQuery.fancybox.close()}); /* PDF */ jQuery('a[href*=".pdf" i],area[href*=".pdf" i]').not('.nofancybox,li.nofancybox>a').addClass('fancybox-pdf'); jQuery('a.fancybox-pdf,area.fancybox-pdf,.fancybox-pdf>a').each(function(){jQuery(this).fancybox(jQuery.extend(true,{},fb_opts,{'type':'iframe','onStart':function(a,i,o){o.type='pdf';},'width':'90%','height':'90%','padding':10,'titleShow':false,'titlePosition':'float','titleFromAlt':true,'autoDimensions':false,'scrolling':'no'}))}); };}; var easy_fancybox_auto=function(){setTimeout(function(){jQuery('a#fancybox-auto,#fancybox-auto>a').first().trigger('click')},1000);}; jQuery(easy_fancybox_handler);jQuery(document).on('post-load',easy_fancybox_handler); jQuery(easy_fancybox_auto); /* ]]> */ </script> <script type="text/javascript" src="https://ccit.clemson.edu/wp-content/plugins/easy-fancybox/vendor/jquery.mousewheel.js?ver=3.1.13" id="jquery-mousewheel-js"></script> <script type="text/javascript" src="https://ccit.clemson.edu/wp-content/plugins/page-links-to/dist/new-tab.js?ver=3.3.7" id="page-links-to-js"></script> <style> </style> <script> document.addEventListener("DOMContentLoaded", function(event) { }); </script> <style> </style> <script> var accordions_active = null; var accordions_tabs_active = null; </script>   <script> window._slaaskSettings = { key: "spk-441c8e9e-1b15-46d7-8cde-eba1d7bd2f3c", }; </script> <script src="https://cdn.slaask.com/chat_loader.js" async="true"></script> </body> </html>