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How to get help | People API | Google for Developers
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href="https://developers.google.com/people/support?hl=es-419" /><link rel="alternate" hreflang="th" href="https://developers.google.com/people/support?hl=th" /><link rel="alternate" hreflang="tr" href="https://developers.google.com/people/support?hl=tr" /><link rel="alternate" hreflang="vi" href="https://developers.google.com/people/support?hl=vi" /><title>How to get help | People API | Google for Developers</title> <meta property="og:title" content="How to get help | People API | Google for Developers"><meta property="og:url" content="https://developers.google.com/people/support"><meta property="og:image" content="https://www.gstatic.com/devrel-devsite/prod/v870e399c64f7c43c99a3043db4b3a74327bb93d0914e84a0c3dba90bbfd67625/developers/images/opengraph/deep-purple.png"> <meta property="og:image:width" content="1200"> <meta property="og:image:height" content="675"><meta property="og:locale" content="en"><meta name="twitter:card" content="summary_large_image"><script type="application/ld+json"> { "@context": "https://schema.org", "@type": "Article", "headline": "How to get help" } </script><script type="application/ld+json"> { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "name": "People API", "item": "https://developers.google.com/people" },{ "@type": "ListItem", "position": 2, "name": "How to get help", "item": "https://developers.google.com/people/support" }] } </script> <link rel="stylesheet" href="/extras.css"></head> <body class="" template="page" theme="deep-purple" type="article" layout="docs" concierge='closed' display-toc pending> <devsite-progress type="indeterminate" id="app-progress"></devsite-progress> <section class="devsite-wrapper"> <devsite-cookie-notification-bar></devsite-cookie-notification-bar><devsite-header role="banner"> <div class="devsite-header--inner nocontent"> <div class="devsite-top-logo-row-wrapper-wrapper"> <div 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</li> </ul> </span> </div> <div class="devsite-top-logo-row-middle"> <div class="devsite-header-upper-tabs"> </div> <devsite-search enable-signin enable-search enable-suggestions enable-query-completion project-name="People API" tenant-name="Google for Developers" project-scope="/people" url-scoped="https://developers.google.com/s/results/people" > <form class="devsite-search-form" action="https://developers.google.com/s/results" method="GET"> <div class="devsite-search-container"> <button type="button" search-open class="devsite-search-button devsite-header-icon-button button-flat material-icons" aria-label="Open search"></button> <div class="devsite-searchbox"> <input aria-activedescendant="" aria-autocomplete="list" aria-label="Search" aria-expanded="false" aria-haspopup="listbox" autocomplete="off" class="devsite-search-field devsite-search-query" name="q" placeholder="Search" role="combobox" type="text" value="" > <div class="devsite-search-image material-icons" aria-hidden="true"> </div> <div class="devsite-search-shortcut-icon-container" aria-hidden="true"> <kbd class="devsite-search-shortcut-icon">/</kbd> </div> </div> </div> </form> <button type="button" search-close class="devsite-search-button devsite-header-icon-button button-flat material-icons" aria-label="Close search"></button> </devsite-search> </div> <devsite-language-selector> <ul role="presentation"> <li role="presentation"> <a role="menuitem" lang="en" >English</a> </li> <li role="presentation"> <a role="menuitem" lang="de" >Deutsch</a> </li> <li role="presentation"> <a role="menuitem" lang="es" >Español</a> </li> <li role="presentation"> <a role="menuitem" lang="es_419" >Español – América Latina</a> </li> <li role="presentation"> <a role="menuitem" lang="fr" >Français</a> </li> <li role="presentation"> <a role="menuitem" lang="id" >Indonesia</a> </li> <li role="presentation"> <a role="menuitem" lang="it" >Italiano</a> </li> <li role="presentation"> <a role="menuitem" lang="pl" >Polski</a> </li> <li role="presentation"> <a role="menuitem" lang="pt_br" >Português – Brasil</a> </li> <li role="presentation"> <a role="menuitem" lang="vi" >Tiếng Việt</a> </li> <li role="presentation"> <a role="menuitem" lang="tr" >Türkçe</a> </li> <li role="presentation"> <a role="menuitem" lang="ru" >Русский</a> </li> <li role="presentation"> <a role="menuitem" lang="he" >עברית</a> </li> <li role="presentation"> <a role="menuitem" lang="ar" >العربيّة</a> </li> <li role="presentation"> <a role="menuitem" lang="fa" >فارسی</a> </li> <li role="presentation"> <a role="menuitem" lang="hi" >हिंदी</a> </li> <li role="presentation"> <a role="menuitem" lang="bn" >বাংলা</a> </li> <li role="presentation"> <a role="menuitem" lang="th" >ภาษาไทย</a> </li> <li role="presentation"> <a role="menuitem" lang="zh_cn" >中文 – 简体</a> </li> <li role="presentation"> <a role="menuitem" lang="zh_tw" >中文 – 繁體</a> </li> <li role="presentation"> <a role="menuitem" lang="ja" >日本語</a> </li> <li role="presentation"> <a role="menuitem" lang="ko" >한국어</a> </li> </ul> </devsite-language-selector> <devsite-user enable-profiles fp-auth id="devsite-user"> <span class="button devsite-top-button" aria-hidden="true" visually-hidden>Sign in</span> </devsite-user> </div> </div> </div> <div class="devsite-collapsible-section "> <div class="devsite-header-background"> <div class="devsite-doc-set-nav-row"> <devsite-tabs class="lower-tabs"> <nav class="devsite-tabs-wrapper" aria-label="Lower tabs"> <tab > <a href="https://developers.google.com/people" track-metadata-eventdetail="https://developers.google.com/people" class="devsite-tabs-content gc-analytics-event " track-type="nav" track-metadata-position="nav - guides" track-metadata-module="primary nav" data-category="Site-Wide Custom Events" data-label="Tab: Guides" track-name="guides" > Guides </a> </tab> <tab > <a href="https://developers.google.com/people/api/rest" track-metadata-eventdetail="https://developers.google.com/people/api/rest" class="devsite-tabs-content gc-analytics-event " track-type="nav" track-metadata-position="nav - reference" track-metadata-module="primary nav" data-category="Site-Wide Custom Events" data-label="Tab: Reference" track-name="reference" > Reference </a> </tab> <tab class="devsite-active"> <a href="https://developers.google.com/people/support" track-metadata-eventdetail="https://developers.google.com/people/support" class="devsite-tabs-content gc-analytics-event " track-type="nav" track-metadata-position="nav - support" track-metadata-module="primary nav" aria-label="Support, selected" data-category="Site-Wide Custom Events" data-label="Tab: Support" track-name="support" > Support </a> </tab> </nav> </devsite-tabs> </div> </div> </div> </div> </devsite-header> <devsite-book-nav scrollbars > <div class="devsite-book-nav-filter" > <span class="filter-list-icon material-icons" aria-hidden="true"></span> <input type="text" placeholder="Filter" aria-label="Type to filter" role="searchbox"> <span class="filter-clear-button hidden" data-title="Clear filter" aria-label="Clear filter" role="button" tabindex="0"></span> </div> <nav class="devsite-book-nav devsite-nav nocontent" aria-label="Side menu"> <div class="devsite-mobile-header"> <button type="button" id="devsite-close-nav" class="devsite-header-icon-button button-flat material-icons gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Close navigation" aria-label="Close navigation"> </button> <div class="devsite-product-name-wrapper"> <a href="https://developers.google.com/people"> <div class="devsite-product-logo-container" size="medium" > <div class="devsite-product-logo material-icons" aria-hidden="true"> people </div> </div> </a> <span class="devsite-product-name"> <ul class="devsite-breadcrumb-list" > <li class="devsite-breadcrumb-item "> <a href="https://developers.google.com/people" class="devsite-breadcrumb-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Upper Header" data-value="1" track-type="globalNav" track-name="breadcrumb" track-metadata-position="1" track-metadata-eventdetail="People API" > People API </a> </li> </ul> </span> </div> </div> <div class="devsite-book-nav-wrapper"> <div class="devsite-mobile-nav-top"> <ul class="devsite-nav-list"> <li class="devsite-nav-item"> <a href="/people" class="devsite-nav-title gc-analytics-event devsite-nav-has-children " data-category="Site-Wide Custom Events" data-label="Tab: Guides" track-name="guides" data-category="Site-Wide Custom Events" data-label="Responsive Tab: Guides" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Guides </span> <span class="devsite-nav-icon material-icons" data-icon="forward" > </span> </a> </li> <li class="devsite-nav-item"> <a href="/people/api/rest" class="devsite-nav-title gc-analytics-event devsite-nav-has-children " data-category="Site-Wide Custom Events" data-label="Tab: Reference" track-name="reference" data-category="Site-Wide Custom Events" data-label="Responsive Tab: Reference" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Reference </span> <span class="devsite-nav-icon material-icons" data-icon="forward" > </span> </a> </li> <li class="devsite-nav-item"> <a href="/people/support" class="devsite-nav-title gc-analytics-event devsite-nav-has-children devsite-nav-active" data-category="Site-Wide Custom Events" data-label="Tab: Support" track-name="support" data-category="Site-Wide Custom Events" data-label="Responsive Tab: Support" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Support </span> <span class="devsite-nav-icon material-icons" data-icon="forward" > </span> </a> </li> </ul> </div> <div class="devsite-mobile-nav-bottom"> <ul class="devsite-nav-list" menu="_book"> <li class="devsite-nav-item"><a href="/people/support" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /people/support" track-type="bookNav" track-name="click" track-metadata-eventdetail="/people/support" ><span class="devsite-nav-text" tooltip>How to get help</span></a></li> <li class="devsite-nav-item devsite-nav-external"><a href="https://stackoverflow.com/questions/tagged/google-people" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: https://stackoverflow.com/questions/tagged/google-people" track-type="bookNav" track-name="click" track-metadata-eventdetail="https://stackoverflow.com/questions/tagged/google-people" ><span class="devsite-nav-text" tooltip>Stack Overflow</span><span class="devsite-nav-icon material-icons" data-icon="external" data-title="External" aria-hidden="true"></span></a></li> <li class="devsite-nav-item devsite-nav-external"><a href="https://issuetracker.google.com/issues?q=componentid:344199%2B" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: https://issuetracker.google.com/issues?q=componentid:344199%2B" track-type="bookNav" track-name="click" track-metadata-eventdetail="https://issuetracker.google.com/issues?q=componentid:344199%2B" ><span class="devsite-nav-text" tooltip>Issue tracker</span><span class="devsite-nav-icon material-icons" data-icon="external" data-title="External" aria-hidden="true"></span></a></li> <li class="devsite-nav-item"><a href="/people/terms" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /people/terms" track-type="bookNav" track-name="click" track-metadata-eventdetail="/people/terms" ><span class="devsite-nav-text" tooltip>Terms of Service</span></a></li> </ul> </div> </div> </nav> </devsite-book-nav> <section id="gc-wrapper"> <main role="main" class="devsite-main-content" has-book-nav > <devsite-content> <article class="devsite-article"> <div class="devsite-article-meta nocontent" role="navigation"> <ul class="devsite-breadcrumb-list" aria-label="Breadcrumb"> <li class="devsite-breadcrumb-item "> <a href="https://developers.google.com/" class="devsite-breadcrumb-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Breadcrumbs" data-value="1" track-type="globalNav" track-name="breadcrumb" track-metadata-position="1" track-metadata-eventdetail="" > Home </a> </li> <li class="devsite-breadcrumb-item "> <div class="devsite-breadcrumb-guillemet material-icons" aria-hidden="true"></div> <a href="https://developers.google.com/products" class="devsite-breadcrumb-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Breadcrumbs" data-value="2" track-type="globalNav" track-name="breadcrumb" track-metadata-position="2" track-metadata-eventdetail="" > Products </a> </li> <li class="devsite-breadcrumb-item "> <div class="devsite-breadcrumb-guillemet material-icons" aria-hidden="true"></div> <a href="https://developers.google.com/workspace" class="devsite-breadcrumb-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Breadcrumbs" data-value="3" track-type="globalNav" track-name="breadcrumb" track-metadata-position="3" track-metadata-eventdetail="Google Workspace" > Google Workspace </a> </li> <li class="devsite-breadcrumb-item "> <div class="devsite-breadcrumb-guillemet material-icons" aria-hidden="true"></div> <a href="https://developers.google.com/people" class="devsite-breadcrumb-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Breadcrumbs" data-value="4" track-type="globalNav" track-name="breadcrumb" track-metadata-position="4" track-metadata-eventdetail="People API" > People API </a> </li> <li class="devsite-breadcrumb-item "> <div class="devsite-breadcrumb-guillemet material-icons" aria-hidden="true"></div> <a href="https://developers.google.com/people/support" class="devsite-breadcrumb-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Breadcrumbs" data-value="5" track-type="globalNav" track-name="breadcrumb" track-metadata-position="5" track-metadata-eventdetail="" > Support </a> </li> </ul> <devsite-thumb-rating position="header"> </devsite-thumb-rating> </div> <h1 class="devsite-page-title" tabindex="-1"> How to get help </h1> <devsite-feature-tooltip ack-key="AckCollectionsBookmarkTooltipDismiss" analytics-category="Site-Wide Custom Events" analytics-action-show="Callout Profile displayed" analytics-action-close="Callout Profile dismissed" analytics-label="Create Collection Callout" class="devsite-page-bookmark-tooltip nocontent" dismiss-button="true" id="devsite-collections-dropdown" dismiss-button-text="Dismiss" close-button-text="Got it"> <devsite-bookmark></devsite-bookmark> <span slot="popout-heading"> Stay organized with collections </span> <span slot="popout-contents"> Save and categorize content based on your preferences. </span> </devsite-feature-tooltip> <div class="devsite-page-title-meta"><devsite-view-release-notes></devsite-view-release-notes></div> <devsite-toc class="devsite-nav" depth="2" devsite-toc-embedded > </devsite-toc> <div class="devsite-article-body clearfix "> <p></p> <p>We use a mixture of different platforms to provide support to developers, so review the options below to determine the best way to get help.</p> <aside class="note"><strong>Note:</strong><span> These channels should only be used for <em>developer</em> issues. Feedback about the core product should be submitted via the <strong>Feedback</strong> or <strong>Report a problem</strong> links in the product user interface.</span></aside> You can also check the <a href="https://www.google.com/appsstatus/dashboard/products/tjQKAokSTcX1h4huHNF2/history"> Service status dashboard</a> to see if there are known outages in Apps Script services, and whether reported outages have been resolved. <h2 id="questions_advice" data-text="Questions & advice" tabindex="-1">Questions & advice</h2> <p>We use the popular programming Q&A website <a href="https://stackoverflow.com/questions/tagged/google-people" target="_blank" class="external">Stack Overflow</a> to field technical questions. Google doesn't own or manage this site, but you can sign in with your Google account.</p> <p>Stack Overflow contains questions on a variety of topics, and developers use the tag <code translate="no" dir="ltr">[google-people]</code> to mark questions relevant to this service. You might want to add additional tags to your question to attract the attention of experts in related technologies.</p> <form method="get" action="https://stackoverflow.com/search" target="_blank"> <input type="text" name="q" value="[google-people] " style="width: 100%" class="kd-textinput"/> <p> <button type="submit" class="button button-primary">Search existing questions</button> <a class="button" href="https://stackoverflow.com/questions/ask?tags=google-people,google-workspace" target="_blank"> Ask a new question</a> </p> </form> <h2 id="developer_product_feedback" data-text="Developer product feedback" tabindex="-1">Developer product feedback</h2> <p>If you have feedback about developer product features or functionality, <a href="https://issuetracker.google.com/issues?q=status:open%20componentid:344199%2B%20type:(bug%7Cfeature_request%7Ccustomer_issue)">search our Issue Tracker</a> to see if others have already submitted the same feedback. If you find an existing feedback report, click the star next to the issue number to express your agreement and help us prioritize the most important reports. If you have additional context or information to contribute, you can add a comment.</p> <p>If no one else has submitted similar feedback, you can submit a new feedback report. Please describe your feedback as specifically as possible, including why you think it's important.</p> <form method="get" action="https://issuetracker.google.com/issues" target="_blank"> <input type="text" name="q" value="componentid:344199+ status:open type:(bug|feature_request|customer_issue) " style="width: 100%" class="kd-textinput"/> <p> <button type="submit" class="button button-primary">Search existing feedback</button> <a class="button" href="https://issuetracker.google.com/issues/new?component=344199&template=1041029" target="_blank"> Submit bug</a> <a class="button" href="https://issuetracker.google.com/issues/new?component=344199&template=1040408" target="_blank"> Submit feature request</a> </p> </form> <h2 id="contact_support" data-text="Contact Google Workspace support" tabindex="-1">Contact Google Workspace support</h2> <p>Google Workspace administrators can <a href="https://support.google.com/a/answer/6103110" target="_blank" class="external">email a Google Workspace developer support specialist</a>.</p> <p>Make sure you include the following information when you contact us:</p> <ul> <li>A description of the problem, and the behavior you expected instead.</li> <li>A list of steps and a small snippet of sample code that can be used to reproduce the problem.</li> <li>A description of the output you expect and what actually occurred. 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