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Us</a> </li> <li class="has-children my-account" id="hsn-my-account"> <a href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/account-services/index.htm">Log in to Self Service</a> <ul> <li class="has-tips"><a href="https://web.archive.org/web/20130521023429/https://www.telstrabusiness.com/business/login.jsp">My Account for Business</a> <ul class="tips"> <li>Manage Products & Services</li> <li>Mobile Data Usage Meter</li> <li>Online Billing & Payments</li> </ul> </li> <li class="has-tips last"><a href="https://web.archive.org/web/20130521023429/https://yourtelstratools.telstra.com/enterprise/yourtelstratools">Your Telstra Tools for Enterprise</a> <ul class="tips"> <li>Mobile Ordering & Management</li> <li>Order Online & Feature & Network Changes</li> <li>Online Bill</li> </ul> </li> </ul> </li> </ul> </div>  <div class="nav" id="primary-navigation"> <div> <ul> <li id="ss-be-products-services" class=""> <a title="Business Products" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/business-products/index.htm">Business Products</a> <div class="flyout"> <ul> <li><a title="Cloud Services" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/enterprise-solutions/cloud-services/index.htm">Cloud Services</a></li> <li><a title="Internet & Data" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/business-products/internet-data/index.htm">Internet & Data</a></li> <li><a title="Managed Services" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/business-products/managed-services/index.htm">Managed Services</a></li> <li><a title="Mobiles" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/business-products/mobiles/index.htm">Mobiles</a></li> <li><a title="Telephony" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/business-products/telephony/index.htm">Telephony</a></li> <li><a title="Telstra Business Catalogue" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/business-products/business-catalogue/index.htm">Telstra Business Catalogue</a></li> <li><a title="T-Suite Software" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/business-products/t-suite-software/index.htm">T-Suite Software</a></li> </ul> <div class="popular-pages"> <span>Popular pages</span> <ul> <li><a href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/business-products/internet-data/devices/internet-tablets/index.htm">Internet Tablets</a></li> <li><a href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/business-products/mobiles/international-roaming/index.htm">International Roaming</a></li> <li><a href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/business-products/internet-data/index.htm">Internet and Data Plans</a></li> <li><a href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/business-products/managed-services/cloud-computing/index.htm">Cloud Computing</a></li> <li><a href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/business-products/managed-services/machine-2-machine/index.htm">Machine-2-Machine</a></li> </ul> </div> </div> </li> <li id="ss-be-bundles" class=""> <a title="Bundles" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/bundles/index.htm">Bundles</a> <div class="flyout"> <ul> <li><a title="Telstra Digital Business" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/bundles/telstra-digital-business/index.htm">Telstra Digital Business</a></li> <li><a title="All-4-Biz" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/bundles/all-4-biz/index.htm">All-4-Biz</a></li> <li><a title="Business Performance Network" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/bundles/business-performance-network/index.htm">Business Performance Network</a></li> <li><a title="Business Video Connect" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/bundles/business-video-connect/index.htm">Business Video Connect</a></li> <li><a title="Microsoft Office 365 Small Business Offer" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/bundles/microsoft-office-365-small-business-offer/index.htm">Microsoft Office 365 Small Business Offer</a></li> <li><a title="T-Bundle BizEssentials" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/bundles/t-bundle-bizessentials/index.htm">T-Bundle BizEssentials</a></li> </ul> <div class="popular-pages"> <span>Popular pages</span> <ul>  <li><a href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/bundles/business-video-connect/index.htm">Business Video Connect Bundles</a></li> </ul> </div> </div> </li> <li id="ss-be-enterprise-solutions" class=""> <a title="Enterprise Solutions" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/enterprise-solutions/index.htm">Enterprise Solutions</a> <div class="flyout"> <ul> <li><a title="Cloud Services" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/enterprise-solutions/cloud-services/index.htm">Cloud Services</a></li> <li><a title="Communications & Collaboration" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/enterprise-solutions/communications-collaboration/index.htm">Communications & Collaboration</a></li> <li><a title="Customer Contact" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/enterprise-solutions/customer-contact/index.htm">Customer Contact</a></li> <li><a title="Industries" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/enterprise-solutions/industries/index.htm">Industries</a></li> <li><a title="Industry Solutions" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/enterprise-solutions/industry-solutions/index.htm">Industry Solutions</a></li> <li><a title="Managed Data Networks" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/enterprise-solutions/managed-data-networks/index.htm">Managed Data Networks</a></li> <li><a title="Mobile Assets & Workforce" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/enterprise-solutions/mobile-assets-workforce/index.htm">Mobile Assets & Workforce</a></li> <li><a title="Network Solutions" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/enterprise-solutions/network-solutions/index.htm">Network Solutions</a></li> <li><a title="Network Applications and Services" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/enterprise-solutions/network-applications-and-services/index.htm">Network Applications and Services</a></li> <li><a title="Partners & Alliances" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/enterprise-solutions/partners-alliances/index.htm">Partners & Alliances</a></li> <li><a title="Security Services" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/enterprise-solutions/security-services/index.htm">Security Services</a></li> </ul> <div class="popular-pages"> <span>Popular pages</span> <ul> <li><a href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/enterprise-solutions/network-solutions/internet-direct/index.htm">Internet Direct</a></li> <li><a href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/enterprise-solutions/mobile-assets-workforce/office-mobility/index.htm">Office Mobility</a></li> <li><a href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/enterprise-solutions/communications-collaboration/messaging/index.htm">Whispir Messaging</a></li> <li><a href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/enterprise-solutions/managed-data-networks/wan-optimisation/index.htm">WAN Optimisation</a></li> </ul> </div> </div> </li> <li id="ss-be-resource-insights" class=""> <a title="Resources & Insights" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/resources-insights/index.htm">Resources & Insights</a> <div class="flyout"> <ul> <li><a title="Towards a Clever Australia" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/resources-insights/clever-australia-report/index.htm">Towards a Clever Australia</a></li> <li><a title="The Overland Office" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/resources-insights/the-overland-office/index.htm">The Overland Office</a></li> <li><a title="Accelerate Quarterly Offers" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/resources-insights/accelerate-quarterly-offers/index.htm">Accelerate 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omega"> <div class="container style-a no-pad grid_12 colour-f2 alpha omega"> <div class="header"> <div class="heading-40"> <h1>Register and Enrol </h1> </div> </div> <div class="content clearfix"> <div class="clearfix" style="height:1%;"> </div> </div> </div> </div> <div style="display:none;"> <p> Number of containers in this row: 1</p> </div> <div class="container-row grid_12 alpha omega"> <div class="container style-a no-pad grid_12 colour-f2 alpha omega"> <div class="header"> <div class="heading-20"> </div> </div> <div class="content clearfix"> <div class="clearfix" style="height:1%;"> <p><img width="638" height="120" src="/web/20130521023429im_/http://www.telstra.com.au/business-enterprise/download/image/business-banner-account-services-register-and-enrol-638x120.png" alt="Enrol online and save time"/></p> </div> </div> </div> </div> <div style="display:none;"> <p> Number of containers in this row: 2</p> </div> <div class="container-row grid_12 alpha omega"> <div class="container style-d grid_6 colour-f2 alpha"> <div class="header"> <div class="heading-20"> <h2>My Account Registration </h2> </div> </div> <div class="content clearfix"> <div class="clearfix" style="height:1%;"> <p>Telstra Business Customers can register for My Account online. You'll need your Telstra Account number to complete the application.</p> <p class="align-bottom"><a class="content link" href="#tab-my-account-for-business" target="">Benefits of registration</a>    <a href="https://web.archive.org/web/20130521023429/http://www.telstra.com.au/webforms/business-enterprise/ma-registration.cfm" title="Opens new browser window" class="function link externalSite">Register</a></p> </div> </div> </div> <div class="container style-d grid_6 colour-f2 omega"> <div class="header"> <div class="heading-20"> <h2>Your Telstra Tools Registration </h2> </div> </div> <div class="content clearfix"> <div class="clearfix" style="height:1%;"> <p>For Enterprise and Government customers to register for our online services you must be the Authorised Representative for your Telstra account.</p> <p class="align-bottom"><a href="#tab-your-telstra-tools-for-enterprise" class="content link">Benefits of registration</a>    <a href="https://web.archive.org/web/20130521023429/https://register.telstra.com.au/online/rne?&rne_eventType=registrar.event.NewOnlineRegistrationEvent&rne_segment=tcorp" title="Opens new browser window" class="function link externalSite">Register</a></p> </div> </div> </div> </div> <div style="display:none;"> </div> <ul class="tabs"> <div style="display:none;"><p> Label: My Account for Business</p><p> Anchor: my-account-for-business</p><p> Sub Template Content Id: </p><p> Content Areas (Row 1): A</p> </div> <li><a href="#tab-my-account-for-business">My Account for Business</a></li> <div style="display:none;"><p> Label: Your Telstra Tools for Enterprise</p><p> Anchor: your-telstra-tools-for-enterprise</p><p> Sub Template Content Id: </p><p> Content Areas (Row 1): A</p> </div> <li><a href="#tab-your-telstra-tools-for-enterprise">Your Telstra Tools for Enterprise</a></li> </ul> <div style="display:none;"><p> Label: My Account for Business</p><p> Anchor: my-account-for-business</p><p> Sub Template Content Id: </p><p> Content Areas (Row 1): A</p> </div> <div id="tab-my-account-for-business"> <h2 class="ui-tab-title">My Account for Business</h2> <div class="clearfix"> <h3><span class="heading-12"><span class="heading-shade-2">The benefits of registering for My Account for Business</span></span></h3> <p>Once you have registered with My Account for Business, you can manage your account and request changes online, saving you time. Here are some of the things you can do.</p> <h4><span class="heading-12">Online Bill and Online Bill Reporting</span></h4> <p>We give you easy access to detailed billing data, so that you can manage and analyse your expenditure – even for calls yet to be billed.</p> <h4><span class="heading-12">Bill Consolidation</span></h4> <p>Receiving multiple bills? Request to receive a single bill each month.</p> <h4><span class="heading-12">Billing Address</span></h4> <p>Update your billing address.</p> <h4><span class="heading-12">Mobile Data Usage Meter</span></h4> <p>This very useful tool can help you estimate your data usage.</p> <h4><span class="heading-12">Call barring </span></h4> <p>Update call barring settings for fixed and mobile services, including Premium SMS barring.</p> <h4><span class="heading-12">Disconnection</span></h4> <p>Disconnect one or more services or accounts.</p> <h4><span class="heading-12">MessageBank®</span></h4> <p>Add or remove MessageBank on one or more fixed phones.</p> <h4><span class="heading-12">Phone features</span></h4> <p>Add or remove functions on one or more fixed phones.</p> <h4><span class="heading-12">PUK retrieval</span></h4> <p>Retrieve your PUK immediately to unlock your phone.</p> <h4><span class="heading-12">Relocation</span></h4> <p>Move your office phones or business broadband to a new address.</p> </div> </div> <div style="display:none;"><p> Label: Your Telstra Tools for Enterprise</p><p> Anchor: your-telstra-tools-for-enterprise</p><p> Sub Template Content Id: </p><p> Content Areas (Row 1): A</p> </div> <div id="tab-your-telstra-tools-for-enterprise"> <h2 class="ui-tab-title">Your Telstra Tools for Enterprise</h2> <div class="clearfix"> <h3><span class="heading-12"><span class="heading-shade-2">The benefits of registering for Your Telstra Tools for Enterprise</span></span></h3><p>Once you are registered through the Registration and Enrolment system, you can:</p><ul><li><a href="https://web.archive.org/web/20130521023429/https://yourtelstratools.telstra.com/enterprise/yourtelstratools">Access Your Telstra Tools</a> and gain access to your online applications and content. You can manage your service relationship with Telstra, your online profile and your organisation’s profile (subject to your online role)</li><li>Securely perform ordering, network management, billing and reporting tasks for your organisation online at any time (subject to contractual arrangements)</li></ul><h4><span class="heading-12">How to register</span></h4><p>To establish a new online registration for your organisation and enable access to appropriate online systems, you must be the Telstra Authorised Representative for your company's account.</p><p>If you are an Authorised Representative, then you can <a class="externalSite" title="Opens new browser window" href="https://web.archive.org/web/20130521023429/https://register.telstra.com.au/online/rne?&rne_eventType=registrar.event.NewOnlineRegistrationEvent&rne_segment=tcorp">create a new online registration</a> now.</p><p>After establishing an online registration, the Authorised Representative can also create online registrations at any time for other employees in their organisation who require access to the online services. The Authorised Representative provides enrolment for them to Telstra systems and document/report entitlements by logging in to Your Telstra Tools using the login panel located on the right hand side of this page.</p><p><a class="content link" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/account-services/your-telstra-tools/terms-of-use/index.htm">View the Your Telstra Tools – Terms of Use</a></p><p>All registered users can modify their own existing registration details through Your Telstra Tools, and perform tasks such as:</p><ul><li>View and update your contact details including email and phone details</li><li>View and update your security questions</li><li>Update your password</li></ul><p>Authorised representatives or their administrative delegates can manage their hierarchy of online users through Your Telstra Tools and:</p><ul><li>Create subordinate registrations</li><li>Move subordinate user registrations within their online hierarchy</li><li>Manage a subordinate user’s access to online systems and documents/reports</li><li>Reset passwords for subordinate users</li><li>Suspend users’ online</li><li>Replace expiring digital certificates</li><li>Download reports of the online hierarchy</li></ul><p>For any further enquiries, please call FREECALL™ 1800 017 353, between 9:00am to 6:00pm (Eastern Standard Time) Monday to Friday or contact us via email at <a target="" href="https://web.archive.org/web/20130521023429/mailto:cams@team.telstra.com">cams@team.telstra.com</a></p> </div> </div> <div class="clear"></div> <div class="clear"></div> <div class="clear"></div> <div class="clear"></div> <div class="clear"></div> <div class="clear"></div> <div class="clear"></div> </div> <div class="aside grid_3 omega"> <div class="clear"></div> <div class="clear"></div> <div style="display:none;"> </div> <div class="container grid_3 style-c useful-links alpha omega"> <div class="header"> <div class="heading-14"> <h2> Contact channels </h2> </div> </div> <div class="content"> <ul> <div style="display:none;">with-icon , Dotted Divider </div> <li class="dotted with-icon"> <img alt="ic-phone.png" src="/web/20130521023429im_/http://www.telstra.com.au/business-enterprise/download/image/ic-phone.png"/><span class="label">Business<br/>13 2000</span> </li> <div style="display:none;">with-icon , Dotted Divider </div> <li class="dotted with-icon"> <img alt="ic-phone.png" src="/web/20130521023429im_/http://www.telstra.com.au/business-enterprise/download/image/ic-phone.png"/><span class="label">Enterprise<br/>1300 835 787</span> </li> <div style="display:none;">with-icon , Dotted Divider </div> <li class="dotted with-icon"> <img alt="ic-chat.png" src="/web/20130521023429im_/http://www.telstra.com.au/business-enterprise/download/image/ic-chat.png"/><span class="label"><a title="Opens new browser window" class="LiveChat" href="https://web.archive.org/web/20130521023429/http://livechat.telstra.com/TB:Business:Default">Business Live Chat 24x7</a></span> </li> <div style="display:none;">with-icon , Dotted Divider </div> <li class="dotted with-icon"> <img src="/web/20130521023429im_/http://www.telstra.com.au/business-enterprise/download/image/ic-crowd-support.png" alt="ic-crowd-support.png"/><span class="label"><a class="externalSite" title="Opens new browser window" href="https://web.archive.org/web/20130521023429/http://crowdsupport.telstra.com.au/t5/Business-Enterprise/ct-p/Business_Enterprise">CrowdSupport</a></span> </li> <div style="display:none;">with-icon , Dotted Divider </div> <li class="dotted with-icon"> <img src="/web/20130521023429im_/http://www.telstra.com.au/business-enterprise/download/image/ic-email.png" alt="ic-email.png"/><span class="label"><a href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/help-support/contact-us/index.htm" target="">Email us</a></span> </li> <div style="display:none;">with-icon , Dotted Divider </div> <li class="dotted with-icon"> <img src="/web/20130521023429im_/http://www.telstra.com.au/business-enterprise/download/image/ic-buy-online.png" alt="ic-buy-online.png"/><span class="label"><a href="https://web.archive.org/web/20130521023429/http://telstra.com.au/online-shop/business/business-phones.cfm">Shop online</a></span> </li> <div style="display:none;">with-icon </div> <li class=" with-icon"> <img src="/web/20130521023429im_/http://www.telstra.com.au/business-enterprise/download/image/ic-buy-online.png" alt="ic-buy-online.png"/><span class="label"><a href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/help-support/contact-us/visit-store/index.htm">Visit a store</a></span> </li> </ul> </div> </div> <div class="clear"></div> <div class="clear"></div> <div class="clear"></div> <div style="display:none;"> </div> <div class="container grid_3 style-c useful-links alpha omega"> <div class="header"> <div class="heading-14"> <h2> Useful links </h2> </div> </div> <div class="content"> <ul> <div style="display:none;">orange-arrow </div> <li class=" orange-arrow"> <a class="externalSite" title="Opens in new browser window" target="_blank" onclick="s.tlWrapper(this,'o','TB useful links emailbill');" href="https://web.archive.org/web/20130521023429/http://www.telstra.com.au/webforms/business-enterprise/email-bill-request.cfm">Request Email Bill</a> </li> <div style="display:none;">orange-arrow </div> <li class=" orange-arrow"> <a target="_blank" onclick="s.tlWrapper(this,'o','TB useful links Billing Support');" href="https://web.archive.org/web/20130521023429/http://www.telstra.com.au/business-enterprise/account-services/my-account/billing-support/index.htm">Billing Support</a> </li> <div style="display:none;">orange-arrow </div> <li class=" orange-arrow"> <a class="externalSite" title="Opens in new browser window" target="_blank" onclick="s.tlWrapper(this,'o','TB useful links PUK retrieval');" href="https://web.archive.org/web/20130521023429/http://www.telstra.com.au/business-enterprise/account-services/my-account/puk-code/">PIN / PUK code retrieval</a> </li> <div style="display:none;">orange-arrow </div> <li class=" orange-arrow"> <a target="" onclick="s.tlWrapper(this,'o','TB useful links faqs');" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/help-support/faqs/index.htm">FAQs</a> </li> <div style="display:none;">orange-arrow </div> <li class=" orange-arrow"> <a onclick="s.tlWrapper(this,'o','TB useful links why telstra');" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/help-support/why-telstra/index.htm">Why Telstra</a> </li> <div style="display:none;">orange-arrow </div> <li class=" orange-arrow"> <a target="" onclick="s.tlWrapper(this,'o','TB useful links mos');" href="/web/20130521023429/http://www.telstra.com.au/business-enterprise/help-support/critical-information-summary/index.htm">Critical Information Summary</a> 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