ISTELive 25 and ASCD Annual 25 - Edtech conference | June 29-July 2

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//(Defaults to Chat with an Expert) //embedded_svc.settings.disabledMinimizedText = '...'; //(Defaults to Agent Offline) //embedded_svc.settings.loadingText = ''; //(Defaults to Loading) //embedded_svc.settings.storageDomain = 'yourdomain.com'; //(Sets the domain for your deployment so that visitors can navigate subdomains during a chat session) // Settings for Chat //embedded_svc.settings.directToButtonRouting = function(prechatFormData) { // Dynamically changes the button ID based on what the visitor enters in the pre-chat form. // Returns a valid button ID. //}; //embedded_svc.settings.prepopulatedPrechatFields = {}; //Sets the auto-population of pre-chat form fields //embedded_svc.settings.fallbackRouting = []; //An array of button IDs, user IDs, or userId_buttonId //embedded_svc.settings.offlineSupportMinimizedText = '...'; //(Defaults to Contact Us) embedded_svc.settings.extraPrechatFormDetails = [{ "label":"Last Name","transcriptFields": ["Last_Name__c"], "displayToAgent":false},{ "label":"First Name", "transcriptFields": ["First_Name__c"], "displayToAgent":true}, { "label": "Subject", "transcriptFields": ["Subject__c"],"displayToAgent":true}, { "label":"Email", "transcriptFields": ["Email__c"], "displayToAgent":false}]; //Contact Handling Start embedded_svc.settings.extraPrechatInfo = [{ "entityFieldMaps": [{ "doCreate":false, "doFind":false, "fieldName":"LastName", "isExactMatch":true, "label":"Last Name" }, { "doCreate":false, "doFind":false, "fieldName":"FirstName", "isExactMatch":true, "label":"First Name" }, { "doCreate":false, "doFind":true, "fieldName":"Email", "isExactMatch":true, "label":"Email" }], "entityName":"Contact" }]; //Contact Handling End embedded_svc.settings.enabledFeatures = ['LiveAgent']; embedded_svc.settings.entryFeature = 'LiveAgent'; if (isDev == 'true') { embedded_svc.init( 'https://iste--staging.sandbox.my.salesforce.com', 'https://iste--staging.sandbox.my.site.com/', gslbBaseURL, '00DDS000000msck', 'Conference_Site', { baseLiveAgentContentURL: 'https://c.la1-c1cs-ia7.salesforceliveagent.com/content', deploymentId: '5721U000000VEeb', buttonId: '5731U000000VGS6', baseLiveAgentURL: 'https://d.la1-c1cs-ia7.salesforceliveagent.com/chat', eswLiveAgentDevName: 'EmbeddedServiceLiveAgent_Parent04I1U000000TVV0UAO_177f4c48932', isOfflineSupportEnabled: true } ); }else{ embedded_svc.init( 'https://iste.my.salesforce.com', 'https://my.iste.org/', gslbBaseURL, '00D1U000000syee', 'Conference_Site', { baseLiveAgentContentURL: 'https://c.la2-c1-ia2.salesforceliveagent.com/content', deploymentId: '5721U000000VEeb', buttonId: '5731U000000VGS6', baseLiveAgentURL: 'https://d.la2-c1-ia2.salesforceliveagent.com/chat', eswLiveAgentDevName: 'EmbeddedServiceLiveAgent_Parent04I1U000000TVV0UAO_177f4c48932', isOfflineSupportEnabled: true } ); } }; if (!window.embedded_svc) { var s = document.createElement('script'); if (isDev == 'true') { s.setAttribute('src', 'https://iste--staging.sandbox.my.salesforce.com/embeddedservice/5.0/esw.min.js'); } else{ s.setAttribute('src', 'https://iste.my.salesforce.com/embeddedservice/5.0/esw.min.js'); } s.onload = function() { initESW(null); }; document.body.appendChild(s); } else { initESW('https://service.force.com'); } </script></body> </html>

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