Patient Experience | University of Utah Health

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class="coh-breadcrumb gls-breadcrumb gls-breadcrumb-secondary"> <li> <a href="/">Health Care Home</a> </li> <li> <a href="/patient-family-services">Patient & Family Services</a> </li> </ul> <div class="coh-container" > <h1 class="coh-heading gls-heading-medium gls-text-wide gls-text-uppercase gls-margin-remove gls-text-emphasis" > Patient Experience </h1> </div> </div> </div> </div> </section> </div> </div>   <div> <div class="layout layout--onecol"> <div class="layout__region layout__region--content"> <div data-block-plugin-id="field_block:node:page:field_layout_canvas" class="block block-layout-builder block-field-blocknodepagefield-layout-canvas"> <div class="gls-margin"> <div class="coh-container ssa-component coh-component ssa-component-instance-7dd6ccb1-4024-4278-b683-a810fb3e23f5 coh-component-instance-7dd6ccb1-4024-4278-b683-a810fb3e23f5" data-lift-slot > <div class="coh-container gls-section gls-section-default gls-section-small" style="padding-top: var(--section-padding-vertical); padding-bottom: 0;" > <div class="coh-container gls-container gls-container-small" > <div class="coh-container ssa-component coh-component ssa-component-instance-d92d6622-d28a-4ae0-b5f6-b6221969f1cf coh-component-instance-d92d6622-d28a-4ae0-b5f6-b6221969f1cf coh-heading-component" data-lift-slot > <div class="coh-inline-element gls-pre-heading gls-h4 gls-text-muted gls-margin-xsmall-bottom gls-text-center"></div> <h2 class="coh-heading gls-text-primary gls-text-uppercase gls-text-center gls-margin-medium-bottom" > <span class="coh-inline-element">Your Experience Matters</span> </h2> </div> <div class="coh-container ssa-component coh-component ssa-component-instance-a76cad31-303e-4ec9-9d45-9c9de3e2084f coh-component-instance-a76cad31-303e-4ec9-9d45-9c9de3e2084f " data-lift-slot > <div class="coh-wysiwyg" > <p>At University of Utah Health, you and your loved ones are our priority. We believe every person, and every step in your experience, is important. </p> <p>We want to learn from your health care experiences so that we may improve care for you and future patients. Please consider sharing your story through the channels described below.</p> </div> </div> <div class="coh-container ssa-component coh-component ssa-component-instance-b18b3253-1b68-4708-bd89-7d52a6ab0afd coh-component-instance-b18b3253-1b68-4708-bd89-7d52a6ab0afd coh-heading-component" data-lift-slot > <div class="coh-inline-element gls-pre-heading gls-h4 gls-text-muted gls-margin-xsmall-bottom gls-text-center"></div> <h2 class="coh-heading gls-text-primary gls-text-uppercase gls-text-center gls-margin-medium-bottom" > <span class="coh-inline-element">We are Listening</span> </h2> </div> <div class="coh-container ssa-component coh-component ssa-component-instance-877e2859-442d-4131-a800-8c1523864fad coh-component-instance-877e2859-442d-4131-a800-8c1523864fad " data-lift-slot > <div class="coh-wysiwyg" > <p>After most visits, you will receive a survey via text, email, or mail from a third-party group. We read every survey and confidentially share your feedback internally to improve our services. <a href="/patient-family-services/experience/surveys" target="_blank" rel=" noopener" data-entity-type="node" data-entity-uuid="f19c56e0-257f-4a90-8222-026ba7db06a6" data-entity-substitution="canonical" title="Experience Surveys">Learn more</a> about our Experience Surveys.</p> <p>If you would like to speak to someone about a concern, please call our Customer Service team at (801) 581-2668.</p> <p>We are always interested in your story. If you haven't received a survey, please use <a href="https://surveys.healthcare.utah.edu/jfe/form/SV_6GzGWpF2k8rEZbU">this form</a><em> </em>to share a concern, compliment, or comment. </p> </div> </div> <div class="coh-container ssa-component coh-component ssa-component-instance-82b300c1-9cc0-4ea5-8479-fb405e93dacc coh-component-instance-82b300c1-9cc0-4ea5-8479-fb405e93dacc coh-heading-component" data-lift-slot > <div class="coh-inline-element gls-pre-heading gls-h4 gls-text-muted gls-margin-xsmall-bottom gls-text-center"></div> <h2 class="coh-heading gls-text-primary gls-text-uppercase gls-text-center gls-margin-medium-bottom" > <span class="coh-inline-element">Partner With us</span> </h2> </div> <div class="coh-container ssa-component coh-component ssa-component-instance-c85bb3e4-2c1f-4e43-bc23-0368a50e5815 coh-component-instance-c85bb3e4-2c1f-4e43-bc23-0368a50e5815 " data-lift-slot > <div class="coh-wysiwyg" > <p>University of Utah Health includes patients, families, and caregivers in our efforts to improve health care. </p> <p>We welcome you to join our Patient and Family Advisory Council (PFAC). This and other system-level groups provide direct feedback to help us improve our care delivery model. </p> <p>Learn more about our in-person and online advisory groups:</p> </div> </div> </div> </div> </div> <div class="coh-container ssa-component coh-component ssa-component-instance-3b40c3c9-3574-4ed8-88d0-6f160633d1f8 coh-component-instance-3b40c3c9-3574-4ed8-88d0-6f160633d1f8" data-lift-slot > <div class="coh-container gls-container gls-margin-medium-top gls-margin-medium-bottom" > <div class="coh-container gls-grid-large gls-grid-match gls-child-width-1-2@m [field.row-default] coh-ce-cpt_layout_component_button_grou-a57c7809" gls-grid gls-height-match="target: .gls-button" > <div class="coh-container ssa-component coh-component ssa-component-instance-fe205b3d-b2b7-45b5-bed5-95429b8165c0 coh-component-instance-fe205b3d-b2b7-45b5-bed5-95429b8165c0" data-lift-slot > <div class="coh-container coh-ce-cpt_standard_button_component-c5ddda05" > <a 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