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Powerful Online Community Software | Higher Logic
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data-vertical-behaviour="standard" data-breakpoint="0" data-unbind="true" data-mobile-state="collapse_all" data-hover-intent-timeout="300" data-hover-intent-interval="100"><li class='mega-sub-nav-search mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-align-bottom-left mega-menu-flyout mega-menu-item-4782 sub-nav-search' id='mega-menu-item-4782'><a class="mega-menu-link" href="https://www.higherlogic.com/search/" tabindex="0">Search</a></li><li class='mega-sub-nav-support mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-align-bottom-left mega-menu-flyout mega-menu-item-4783 sub-nav-support' id='mega-menu-item-4783'><a class="mega-menu-link" href="https://support.higherlogic.com/hc/en-us" tabindex="0">Need Support</a></li><li class='mega-sub-nav-community mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-align-bottom-left mega-menu-flyout mega-menu-item-4784 sub-nav-community' id='mega-menu-item-4784'><a class="mega-menu-link" href="#" aria-haspopup="true" aria-expanded="false" tabindex="0">Community Login<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-sub-nav-hug mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-4785 sub-nav-hug' id='mega-menu-item-4785'><a class="mega-menu-link" href="https://hug.higherlogic.com/home">HUG</a></li><li class='mega-sub-nav-vanilla mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-4786 sub-nav-vanilla' id='mega-menu-item-4786'><a class="mega-menu-link" href="https://success.vanillaforums.com/entry/signin?target=https%3A%2F%2Fsuccess.vanillaforums.com%2F">Vanilla Success</a></li><li class='mega-sub-nav-ggg mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-4787 sub-nav-ggg' id='mega-menu-item-4787'><a class="mega-menu-link" href="https://signin.gaingrowretain.com/">Gain Grow Retain</a></li></ul> </li></ul></div> </div> </div> </div> </div> <div class="main-nav py-4 xl:py-8"> <div class="hl-soft-margin"> <div class="flex justify-between"> <div class="header-logo flex flex-col justify-center"> <a href="https://www.higherlogic.com/" rel="home"> <img class="max-w-[10rem]" src="https://www.higherlogic.com/wp-content/uploads/2023/08/HigherLogic_logo_stacked.png" alt="Higher Logic Home" /> </a> </div> <div class="header-menu flex flex-col justify-center"> <div id="mega-menu-wrap-main-nav" class="mega-menu-wrap"><div class="mega-menu-toggle"><div class="mega-toggle-blocks-left"></div><div class="mega-toggle-blocks-center"></div><div class="mega-toggle-blocks-right"><div class='mega-toggle-block mega-menu-toggle-animated-block mega-toggle-block-0' id='mega-toggle-block-0'><button aria-label="Menu" class="mega-toggle-animated mega-toggle-animated-slider" type="button" aria-expanded="false"> <span class="mega-toggle-animated-box"> <span class="mega-toggle-animated-inner"></span> </span> </button></div></div></div><ul id="mega-menu-main-nav" class="mega-menu max-mega-menu mega-menu-horizontal mega-no-js" data-event="hover_intent" data-effect="fade" data-effect-speed="200" data-effect-mobile="slide" data-effect-speed-mobile="200" data-panel-width=".main-nav" data-panel-inner-width="1400px" data-mobile-force-width="body" data-second-click="go" data-document-click="collapse" data-vertical-behaviour="standard" data-breakpoint="0" data-unbind="true" data-mobile-state="collapse_all" data-hover-intent-timeout="300" data-hover-intent-interval="100"><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-megamenu mega-align-bottom-left mega-menu-grid mega-menu-item-23' id='mega-menu-item-23'><a class="mega-menu-link" href="#" aria-haspopup="true" aria-expanded="false" tabindex="0">Products<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-row' id='mega-menu-23-0'> <ul class="mega-sub-menu"> <li class='mega-menu-column mega-product-logo-section mega-menu-columns-3-of-12 product-logo-section' id='mega-menu-23-0-0'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_media_image mega-menu-item-media_image-2' id='mega-menu-item-media_image-2'><a href="/thrive"><img width="300" height="39" src="https://www.higherlogic.com/wp-content/uploads/2023/08/hl_thrive_logo-300x39.png" class="image wp-image-120 attachment-medium size-medium" alt="Higher Logic Thrive" style="max-width: 100%; height: auto;" decoding="async" loading="lazy" srcset="https://www.higherlogic.com/wp-content/uploads/2023/08/hl_thrive_logo-300x39.png 300w, https://www.higherlogic.com/wp-content/uploads/2023/08/hl_thrive_logo.png 415w" sizes="(max-width: 300px) 100vw, 300px" /></a></li><li class='mega-menu-item mega-menu-item-type-widget widget_text mega-menu-item-text-2' id='mega-menu-item-text-2'> <div class="textwidget"><p><strong>FOR ASSOCIATIONS</strong><br /> Member engagement is at the heart of what we do</p> </div> </li> </ul> </li><li class='mega-menu-column mega-border-right-wh mega-pad-bottom mega-menu-columns-3-of-12 border-right-wh pad-bottom' id='mega-menu-23-0-1'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-has-icon mega-icon-left mega-menu-item-1405' id='mega-menu-item-1405'><a class="mega-custom-icon mega-menu-link" href="https://www.higherlogic.com/thrive/packages/">Core Products</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-has-icon mega-icon-left mega-menu-item-5809' id='mega-menu-item-5809'><a class="mega-custom-icon mega-menu-link" href="https://www.higherlogic.com/thrive/add-ons/">Add-ons</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-icon mega-icon-left mega-menu-item-188' id='mega-menu-item-188'><a class="mega-custom-icon mega-menu-link" href="/thrive/integrations/">Integrations</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-has-icon mega-icon-left mega-menu-item-1528' id='mega-menu-item-1528'><a class="mega-custom-icon mega-menu-link" href="https://www.higherlogic.com/thrive/getting-started/">Getting Started</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-icon mega-icon-left mega-menu-item-190' id='mega-menu-item-190'><a class="mega-custom-icon mega-menu-link" href="/thrive/product-updates/">Product Updates</a></li> </ul> </li><li class='mega-menu-column mega-product-logo-section mega-menu-columns-3-of-12 product-logo-section' id='mega-menu-23-0-2'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_media_image mega-menu-item-media_image-3' id='mega-menu-item-media_image-3'><a href="https://vanilla.higherlogic.com/"><img width="300" height="38" src="https://www.higherlogic.com/wp-content/uploads/2023/08/hl_vanilla_logo-300x38.png" class="image wp-image-121 attachment-medium size-medium" alt="Higher Logic Vanilla" style="max-width: 100%; height: auto;" decoding="async" loading="lazy" srcset="https://www.higherlogic.com/wp-content/uploads/2023/08/hl_vanilla_logo-300x38.png 300w, https://www.higherlogic.com/wp-content/uploads/2023/08/hl_vanilla_logo.png 415w" sizes="(max-width: 300px) 100vw, 300px" /></a></li><li class='mega-menu-item mega-menu-item-type-widget widget_text mega-menu-item-text-3' id='mega-menu-item-text-3'> <div class="textwidget"><p><strong>FOR B2B/B2C</strong><br /> Building lasting relationships with customers just got a whole lot easier</p> </div> </li> </ul> </li><li class='mega-menu-column mega-pad-bottom mega-menu-columns-3-of-12 pad-bottom' id='mega-menu-23-0-3'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-icon mega-icon-left mega-menu-item-4813' id='mega-menu-item-4813'><a class="mega-custom-icon mega-menu-link" href="https://vanilla.higherlogic.com/vanilla/platform-overview/">Platform Overview</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-icon mega-icon-left mega-menu-item-4814' id='mega-menu-item-4814'><a class="mega-custom-icon mega-menu-link" href="https://vanilla.higherlogic.com/vanilla/packages/">Packages</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-icon mega-icon-left mega-menu-item-183' id='mega-menu-item-183'><a class="mega-custom-icon mega-menu-link" href="https://vanilla.higherlogic.com/vanilla/integrations/">Integrations</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-icon mega-icon-left mega-menu-item-4815' id='mega-menu-item-4815'><a class="mega-custom-icon mega-menu-link" href="https://vanilla.higherlogic.com/vanilla/getting-started/">Getting Started</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-icon mega-icon-left mega-menu-item-185' id='mega-menu-item-185'><a class="mega-custom-icon mega-menu-link" href="https://vanilla.higherlogic.com/vanilla/product-updates/">Product Updates</a></li> </ul> </li> </ul> </li></ul> </li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-megamenu mega-align-bottom-left mega-menu-grid mega-menu-item-24' id='mega-menu-item-24'><a class="mega-menu-link" href="#" aria-haspopup="true" aria-expanded="false" tabindex="0">Solutions<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-row mega-right-column-gray right-column-gray' id='mega-menu-24-0'> <ul class="mega-sub-menu"> <li class='mega-menu-column mega-small-pad mega-menu-columns-2-of-12 small-pad' id='mega-menu-24-0-0'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_text mega-menu-item-text-4' id='mega-menu-item-text-4'><h4 class="mega-block-title">Who does your community serve?</h4> <div class="textwidget"></div> </li> </ul> </li><li class='mega-menu-column mega-menu-columns-3-of-12' id='mega-menu-24-0-1'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-disable-link mega-menu-item-963' id='mega-menu-item-963'><a class="mega-menu-link" tabindex="0">MEMBERS<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-icon mega-icon-left mega-has-description mega-menu-item-214' id='mega-menu-item-214'><a class="mega-custom-icon mega-menu-link" href="https://www.higherlogic.com/solutions/member-engagement/"><span class="mega-description-group"><span class="mega-menu-title">Member Engagement</span><span class="mega-menu-description">Keep members coming back</span></span></a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-icon mega-icon-left mega-has-description mega-menu-item-215' id='mega-menu-item-215'><a class="mega-custom-icon mega-menu-link" href="https://www.higherlogic.com/solutions/member-acquisition/"><span class="mega-description-group"><span class="mega-menu-title">Member Acquisition</span><span class="mega-menu-description">Grow your audience</span></span></a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-icon mega-icon-left mega-has-description mega-menu-item-216' id='mega-menu-item-216'><a class="mega-custom-icon mega-menu-link" href="https://www.higherlogic.com/solutions/member-retention/"><span class="mega-description-group"><span class="mega-menu-title">Member Retention</span><span class="mega-menu-description">Strengthen your association</span></span></a></li> </ul> </li> </ul> </li><li class='mega-menu-column mega-menu-break mega-menu-columns-3-of-12 menu-break' id='mega-menu-24-0-2'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-disable-link mega-menu-item-964' id='mega-menu-item-964'><a class="mega-menu-link" tabindex="0">CUSTOMERS<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-icon mega-icon-left mega-has-description mega-menu-item-217' id='mega-menu-item-217'><a class="mega-custom-icon mega-menu-link" href="https://vanilla.higherlogic.com/solutions/customer-retention/"><span class="mega-description-group"><span class="mega-menu-title">Customer Retention</span><span class="mega-menu-description">Build relationships that last</span></span></a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-icon mega-icon-left mega-has-description mega-menu-item-218' id='mega-menu-item-218'><a class="mega-custom-icon mega-menu-link" href="https://vanilla.higherlogic.com/solutions/advocacy-engagement/"><span class="mega-description-group"><span class="mega-menu-title">Advocacy & Engagement</span><span class="mega-menu-description">Foster brand awareness and loyalty</span></span></a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-icon mega-icon-left mega-has-description mega-menu-item-219' id='mega-menu-item-219'><a class="mega-custom-icon mega-menu-link" href="https://vanilla.higherlogic.com/solutions/case-deflection/"><span class="mega-description-group"><span class="mega-menu-title">Case Deflection</span><span class="mega-menu-description">Scale your customer support team</span></span></a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-icon mega-icon-left mega-has-description mega-menu-item-220' id='mega-menu-item-220'><a class="mega-custom-icon mega-menu-link" href="https://vanilla.higherlogic.com/solutions/product-feedback/"><span class="mega-description-group"><span class="mega-menu-title">Product Feedback</span><span class="mega-menu-description">Listen to and engage your customers</span></span></a></li> </ul> </li> </ul> </li><li class='mega-menu-column mega-bg-gray mega-menu-columns-4-of-12 bg-gray' id='mega-menu-24-0-3'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_text mega-menu-item-text-7' id='mega-menu-item-text-7'> <div class="textwidget"><p><strong>SOLUTIONS BY ORGANIZATION TYPE</strong></p> </div> </li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-icon mega-icon-left mega-menu-item-221' id='mega-menu-item-221'><a class="mega-custom-icon mega-menu-link" href="https://www.higherlogic.com/solutions/professional-associations/">Professional Associations</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-icon mega-icon-left mega-menu-item-222' id='mega-menu-item-222'><a class="mega-custom-icon mega-menu-link" href="https://www.higherlogic.com/solutions/trade-associations/">Trade Associations</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-icon mega-icon-left mega-menu-item-224' id='mega-menu-item-224'><a class="mega-custom-icon mega-menu-link" href="https://vanilla.higherlogic.com/solutions/user-groups/">User Groups</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-icon mega-icon-left mega-menu-item-225' id='mega-menu-item-225'><a class="mega-custom-icon mega-menu-link" href="https://vanilla.higherlogic.com/solutions/b2b/">B2B</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-icon mega-icon-left mega-menu-item-226' id='mega-menu-item-226'><a class="mega-custom-icon mega-menu-link" href="https://vanilla.higherlogic.com/solutions/b2c/">B2C</a></li> </ul> </li> </ul> </li></ul> </li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-align-bottom-left mega-menu-flyout mega-menu-item-7388' id='mega-menu-item-7388'><a class="mega-menu-link" href="https://www.higherlogic.com/ai-features/" tabindex="0">AI Features</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-align-bottom-left mega-menu-flyout mega-menu-item-2935' id='mega-menu-item-2935'><a class="mega-menu-link" href="https://www.higherlogic.com/customer-showcase/" tabindex="0">Customer Showcase</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-align-bottom-left mega-menu-flyout mega-menu-item-1702' id='mega-menu-item-1702'><a class="mega-menu-link" href="https://www.higherlogic.com/why-community/" tabindex="0">Why Community?</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-megamenu mega-align-bottom-left mega-menu-grid mega-menu-item-27' id='mega-menu-item-27'><a class="mega-menu-link" href="https://www.higherlogic.com/resources/" aria-haspopup="true" aria-expanded="false" tabindex="0">Resources<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-row mega-right-column-gray right-column-gray' id='mega-menu-27-0'> <ul class="mega-sub-menu"> <li class='mega-menu-column mega-white-button-highlight mega-menu-white-border-right mega-menu-columns-3-of-12 white-button-highlight menu-white-border-right' id='mega-menu-27-0-0'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-icon mega-icon-left mega-menu-item-5462' id='mega-menu-item-5462'><a target="_blank" class="mega-custom-icon mega-menu-link" href="https://superforum.higherlogic.com/">Super Forum</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-icon mega-icon-left mega-menu-item-232' id='mega-menu-item-232'><a class="mega-custom-icon mega-menu-link" href="https://www.higherlogic.com/resources/">Education</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-has-icon mega-icon-left mega-menu-item-1078' id='mega-menu-item-1078'><a class="mega-custom-icon mega-menu-link" href="https://www.higherlogic.com/events/">Events & Webinars</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-has-icon mega-icon-left mega-menu-item-2516' id='mega-menu-item-2516'><a class="mega-custom-icon mega-menu-link" href="https://www.higherlogic.com/blog/">Blog</a></li> </ul> </li><li class='mega-menu-column mega-white-button-highlight mega-menu-columns-5-of-12 white-button-highlight' id='mega-menu-27-0-1'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-icon mega-icon-left mega-menu-item-235' id='mega-menu-item-235'><a class="mega-custom-icon mega-menu-link" href="https://www.higherlogic.com/podcasts/">Podcast</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-has-icon mega-icon-left mega-menu-item-4964' id='mega-menu-item-4964'><a class="mega-custom-icon mega-menu-link" href="https://www.higherlogic.com/news/">News</a></li> </ul> </li><li class='mega-menu-column mega-bg-gray mega-small-vertical-pad mega-header-image-area mega-menu-columns-4-of-12 bg-gray small-vertical-pad header-image-area' id='mega-menu-27-0-2'></li> </ul> </li></ul> </li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-megamenu mega-align-bottom-left mega-menu-grid mega-menu-item-28' id='mega-menu-item-28'><a class="mega-menu-link" href="#" aria-haspopup="true" aria-expanded="false" tabindex="0">About<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-row' id='mega-menu-28-0'> <ul class="mega-sub-menu"> <li class='mega-menu-column mega-white-button-highlight mega-menu-white-border-right mega-menu-columns-3-of-12 white-button-highlight menu-white-border-right' id='mega-menu-28-0-0'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-has-icon mega-icon-left mega-menu-item-4816' id='mega-menu-item-4816'><a class="mega-custom-icon mega-menu-link" href="https://www.higherlogic.com/history/">Our History</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-has-icon mega-icon-left mega-menu-item-1711' id='mega-menu-item-1711'><a class="mega-custom-icon mega-menu-link" href="https://www.higherlogic.com/our-expertise/">Our Expertise</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-icon mega-icon-left mega-menu-item-244' id='mega-menu-item-244'><a class="mega-custom-icon mega-menu-link" href="/partnerships/">Our Partners</a></li> </ul> </li><li class='mega-menu-column mega-white-button-highlight mega-menu-columns-3-of-12 white-button-highlight' id='mega-menu-28-0-1'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-has-icon mega-icon-left mega-menu-item-1758' id='mega-menu-item-1758'><a class="mega-custom-icon mega-menu-link" href="https://www.higherlogic.com/careers/">Careers</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-has-icon mega-icon-left mega-menu-item-4571' id='mega-menu-item-4571'><a class="mega-custom-icon mega-menu-link" href="https://www.higherlogic.com/leadership/">Our Leadership</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-has-icon mega-icon-left mega-menu-item-4682' id='mega-menu-item-4682'><a class="mega-custom-icon mega-menu-link" href="https://www.higherlogic.com/careers/floyd/">Who is Floyd?</a></li> </ul> </li><li class='mega-menu-column mega-menu-columns-2-of-12' id='mega-menu-28-0-2'></li><li class='mega-menu-column mega-bg-gray mega-menu-columns-4-of-12 bg-gray' id='mega-menu-28-0-3'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-2' id='mega-menu-item-custom_html-2'><div class="textwidget custom-html-widget"><div class="flex flex-col items-start"> <img class="dropdown-video-preview max-w-5xl w-full lg:w-[64rem] pl-4 lg:pl-0" src="/wp-content/uploads/2023/08/shutterstock_2201267295-1.png" /> <button class="dropdown-video-play-button"><img class="absolute w-40 hover:w-44 left-[calc(50%-80px)] 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That means meeting your customers, members and employees at every stage of their journey to drive impact across key moments. </p> <div class="grid grid-col-1 md:grid-cols-3"> <div class="flex flex-row md:flex-col mt-8 justify-center md:justify-start"> <div class="flex flex-col md:flex-row items-center justify-end px-0 md:px-4"> <p class="text-center md:text-right mr-0 md:mr-4 text-sm font-semibold w-fit md:w-40">Create an Inviting Destination</p> <img class="w-16 hidden md:block" src="https://www.higherlogic.com/wp-content/uploads/2023/08/Group-168.png" alt="" /> <img class="block md:hidden" src="https://www.higherlogic.com/wp-content/uploads/2023/08/Group-459.png" alt="" /> </div> <div class="flex flex-col md:flex-row items-center justify-end px-0 md:px-4"> <p class="text-center md:text-right mr-0 md:mr-4 text-sm font-semibold w-fit md:w-40">Connect With Your Community</p> <img class="w-16 hidden md:block" src="https://www.higherlogic.com/wp-content/uploads/2023/08/Group-168.png" 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organization type below to learn more</p> <div class="grid grid-cols-1 md:grid-cols-2"> <div class="accordion-wrapper w-3/4 hidden md:block"> <button class="accordion-button bg-hl-charcoal text-hl-white w-full text-left p-4 flex items-center justify-between text-2xl"> <span class="inline-block"><p>For <strong>Associations</strong></p> </span> <i class="accordion-indicator fa-regular fa-sharp fa-circle-chevron-up text-xl"></i> </button> <div class="accordion-body pink-accordion overflow-hidden bg-hl-white max-h-[22rem] transition-all duration-500 ease-in-out"> <div class="p-8"> <div class="flex flex-col items-center mb-4"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/hl_thrive_logo.png" alt="HigherLogic Thrive Logo" class="max-w-full" /> </div> <div class="max-w-sm mx-auto"> <p class="border-b-2 border-hl-light-gray mb-4 pb-4">Create an engaging member experience</p> <p class="border-b-2 border-hl-light-gray mb-4 pb-4">Get started fast with templates & built-in AI</p> <p class="mb-4">Simplify with one integrated platform</p> <div class="relative inline-block bg-gradient-to-r from-hl-orange-gradient-light to-hl-orange-gradient-dark p-0.5 hover:p-1 m-0.5 hover:m-0 transition-all duration-75 ease-in-out"> <a href="https://www.higherlogic.com/thrive/" class="bg-hl-white block uppercase text-xs font-bold py-3 px-8 hover:no-underline">Learn More</a> </div> </div> </div> </div> <button class="accordion-button mt-4 bg-hl-charcoal text-hl-white w-full text-left p-4 flex items-center justify-between text-2xl"> <span class="inline-block"><p>For <strong>B2B/B2C</strong></p> </span> <i class="accordion-indicator fa-regular fa-sharp fa-circle-chevron-down text-xl"></i> </button> <div class="accordion-body purple-accordion overflow-hidden bg-hl-white max-h-0 transition-all duration-500 ease-in-out"> <div class="p-8"> <div class="flex flex-col items-center mb-4"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/hl_vanilla_logo.png" alt="HigherLogic Vanilla Logo" class="max-w-full" /> </div> <div class="max-w-sm mx-auto"> <p class="border-b-2 border-hl-light-gray mb-4 pb-4">Increase retention and customer value</p> <p class="border-b-2 border-hl-light-gray mb-4 pb-4">Grow your brand and cultivate advocates</p> <p class="mb-4">Build better products</p> <div class="relative inline-block bg-gradient-to-r from-hl-orange-gradient-light to-hl-orange-gradient-dark p-0.5 hover:p-1 m-0.5 hover:m-0 transition-all duration-75 ease-in-out"> <a href="https://vanilla.higherlogic.com/" class="bg-hl-white block uppercase text-xs font-bold py-3 px-8 hover:no-underline">Learn More</a> </div> </div> </div> </div> </div> <div class="mobile-tab-wrapper block md:hidden"> <div class="mobile-tabs mb-14"> <button id="mobile-tab-1" class="mobile-tab-button bg-hl-white text-hl-charcoal float-left p-4 mr-2 mobile-active-tab"><p>For <strong>Associations</strong></p> </button> <button id="mobile-tab-2" class="mobile-tab-button bg-hl-charcoal text-hl-white p-4 float-left"><p>For <strong>B2B/B2C</strong></p> </button> </div> <div class="mobile-tabs-content mb-8"> <div id="mobile-tab-1-body" class="mobile-tab-body mobile-active-tab-body pink-tab bg-hl-white"> <div class="p-8"> <div class="flex flex-col items-center mb-4"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/hl_thrive_logo.png" alt="HigherLogic Thrive Logo" class="w-full max-h-14" /> </div> <div class="max-w-sm mx-auto"> <p class="border-b-2 border-hl-light-gray mb-4 pb-4">Create an engaging member experience</p> <p class="border-b-2 border-hl-light-gray mb-4 pb-4">Get started fast with templates & built-in AI</p> <p class="mb-4">Simplify with one integrated platform</p> <div class="relative inline-block bg-gradient-to-r from-hl-orange-gradient-light to-hl-orange-gradient-dark p-0.5 hover:p-1 m-0.5 hover:m-0 transition-all duration-75 ease-in-out"> <a href="https://www.higherlogic.com/thrive/" class="bg-hl-white block uppercase text-xs font-bold py-3 px-8 hover:no-underline">Learn More</a> </div> </div> </div> </div> <div id="mobile-tab-2-body" class="mobile-tab-body purple-tab bg-hl-white hidden"> <div class="p-8"> <div class="flex flex-col items-center mb-4"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/hl_vanilla_logo.png" alt="HigherLogic Vanilla Logo" class="w-full max-h-14" /> </div> <div class="max-w-sm mx-auto"> <p class="border-b-2 border-hl-light-gray mb-4 pb-4">Increase retention and customer value</p> <p class="border-b-2 border-hl-light-gray mb-4 pb-4">Grow your brand and cultivate advocates</p> <p class="mb-4">Build better products</p> <div class="relative inline-block bg-gradient-to-r from-hl-orange-gradient-light to-hl-orange-gradient-dark p-0.5 hover:p-1 m-0.5 hover:m-0 transition-all duration-75 ease-in-out"> <a href="https://vanilla.higherlogic.com/" class="bg-hl-white block uppercase text-xs font-bold py-3 px-8 hover:no-underline">Learn More</a> </div> </div> </div> </div> </div> </div> <div class="accordion-image-wrapper"> <div class="pink-accordion-image"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/hl_thrive_accordion_image.png" alt="Lady on laptop with community" class="max-w-full md:max-w-xl" /> </div> <div class="purple-accordion-image hidden"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/10/community-higher-logic-vanilla.png" alt="Man on cell phone" class="max-w-full md:max-w-xl" /> </div> </div> </div> </div> </div> <div class="home-page-tab-section my-16"> <div class="hl-soft-margin"> <div class="desktop-tabs-view hidden md:block"> <div class="home-page-tabs mb-14 inline-block flex justify-center border-b-2 border-hl-red-orange"> <button id="tab-1" class="home-page-tab-button flex-1 p-8 bg-hl-white text-hl-charcoal flex justify-center items-center float-left p-4 mr-2 last:mr-0 mb-[2px] hover:mb-0 hover:border-b-2 border-hl-red-orange"> <img class="max-h-14" src="https://www.higherlogic.com/wp-content/uploads/2023/08/logo_SHAPEAmerica.png" alt="Shape America Logo" /> </button> <button id="tab-2" class="home-page-tab-button flex-1 p-8 bg-hl-white text-hl-charcoal flex justify-center items-center float-left p-4 mr-2 last:mr-0 mb-[2px] hover:mb-0 hover:border-b-2 border-hl-red-orange"> <img class="max-h-14" src="https://www.higherlogic.com/wp-content/uploads/2023/08/logo-1.png" alt="ACHP Logo" /> </button> <button id="tab-3" class="home-page-tab-button flex-1 p-8 bg-hl-white text-hl-charcoal flex justify-center items-center float-left p-4 mr-2 last:mr-0 mb-[2px] hover:mb-0 hover:border-b-2 border-hl-red-orange"> <img class="max-h-14" src="https://www.higherlogic.com/wp-content/uploads/2023/10/Bitdefender_logo.svg" alt="Bitdefender Logo" /> </button> <button id="tab-4" class="home-page-tab-button flex-1 p-8 bg-hl-white text-hl-charcoal flex justify-center items-center float-left p-4 mr-2 last:mr-0 mb-[2px] hover:mb-0 hover:border-b-2 border-hl-red-orange"> <img class="max-h-14" src="https://www.higherlogic.com/wp-content/uploads/2023/08/f-secure_hroizontal_logo.webp" alt="F-Secure Logo" /> </button> </div> <div id="tab-1-body" class="grid grid-cols-3 tab-body items-center"> <div class="col-span-2 border-r-2 border-hl-red-orange pr-8"> <h2 class="mb-4 font-semibold">A Real-Time Download of Member Needs</h2> <p class="pb-4">The Society of Health and Physical Educators (SHAPE) America’s Higher Logic Thrive Platform spurs engagement, knowledge sharing and membership renewals</p> <p class="font-bold pb-0">Results:</p> <div class="mb-8"> <div class="mb-4 flex items-center"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/Isolation_Mode.png" class="mr-2 w-8" /> <p class="mb-0">SHAPE America rejuvenates its online community to connect over 200,000 health and PE professionals</p> </div> <div class="mb-4 flex items-center"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/Isolation_Mode.png" class="mr-2 w-8" /> <p class="mb-0">The flexibility of Higher Logic Thrive enhances SHAPE America's member engagement efforts</p> </div> <div class="mb-4 flex items-center"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/Isolation_Mode.png" class="mr-2 w-8" /> <p class="mb-0">Community emails achieve 40% open rate, strengthening member connections and communication</p> </div> </div> <div class="relative inline-block bg-gradient-to-r from-hl-orange-gradient-light to-hl-orange-gradient-dark p-0.5 hover:p-1 m-0.5 hover:m-0 transition-all duration-75 ease-in-out"> <a href="https://www.higherlogic.com/case_studies/shape-america-higher-logic-thrive-case-study/" class="bg-hl-white bg-hl-white block uppercase text-xs font-bold py-3 px-8 hover:no-underline">See how they did it</a> </div> </div> <div class="pl-8"> <div class="relative mb-4"> <img src="https://www.higherlogic.com/wp-content/themes/HigherLogic/public/images/vector-top-left.443317.png" class="absolute top-0 left-0 w-20" /> <p class="text-center text-xl font-bold p-12">There aren't many things specifically tailored for associations but Higher Logic Thrive is really a full-service association tool. We used to have separate tools. Getting to where it's a one-stop-shop — like Higher Logic Thrive offers — and working within that one platform that has everything is so much better and easier for us.</p> <img src="https://www.higherlogic.com/wp-content/themes/HigherLogic/public/images/vector-bottom-right.c8af0a.png" class="absolute bottom-0 right-0 w-20" /> </div> <div class="border-l-2 border-hl-red-orange pl-4"> <p class="mb-2 text-xs font-semibold">Joey Martelli</p> <p class="text-xs font-semibold">Advocacy & Public Affairs Manager, SHAPE America</p> </div> </div> </div> <div id="tab-2-body" class="grid grid-cols-3 tab-body items-center"> <div class="col-span-2 border-r-2 border-hl-red-orange pr-8"> <h2 class="mb-4 font-semibold">ACHP Enhances Member Experience and Efficiency with Higher Logic Thrive Platform</h2> <p class="pb-4">The Alliance of Community Health Plans (ACHP) leverages Higher Logic Thrive Platform for streamlined operations and deeper engagement, resulting in a 27% surge in new member logins.</p> <p class="font-bold pb-0">Results:</p> <div class="mb-8"> <div class="mb-4 flex items-center"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/Isolation_Mode.png" class="mr-2 w-8" /> <p class="mb-0">ACHP boosts member engagement by 27% with Higher Logic Thrive</p> </div> <div class="mb-4 flex items-center"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/Isolation_Mode.png" class="mr-2 w-8" /> <p class="mb-0">Streamlined processes save staff time and enhance internal efficiency</p> </div> <div class="mb-4 flex items-center"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/Isolation_Mode.png" class="mr-2 w-8" /> <p class="mb-0">Personalized member hubs foster deeper connections and knowledge sharing</p> </div> </div> <div class="relative inline-block bg-gradient-to-r from-hl-orange-gradient-light to-hl-orange-gradient-dark p-0.5 hover:p-1 m-0.5 hover:m-0 transition-all duration-75 ease-in-out"> <a href="https://www.higherlogic.com/case_studies/achp/" class="bg-hl-white bg-hl-white block uppercase text-xs font-bold py-3 px-8 hover:no-underline">Read About It</a> </div> </div> <div class="pl-8"> <div class="relative mb-4"> <img src="https://www.higherlogic.com/wp-content/themes/HigherLogic/public/images/vector-top-left.443317.png" class="absolute top-0 left-0 w-20" /> <p class="text-center text-xl font-bold p-12">Higher Logic Thrive has helped us reduce clicks for our members and make it easy for them to get to the sections of our community they care about.</p> <img src="https://www.higherlogic.com/wp-content/themes/HigherLogic/public/images/vector-bottom-right.c8af0a.png" class="absolute bottom-0 right-0 w-20" /> </div> <div class="border-l-2 border-hl-red-orange pl-4"> <p class="mb-2 text-xs font-semibold">Molly Hauber</p> <p class="text-xs font-semibold">Manager of Membership, ACHP</p> </div> </div> </div> <div id="tab-3-body" class="grid grid-cols-3 tab-body items-center"> <div class="col-span-2 border-r-2 border-hl-red-orange pr-8"> <h2 class="mb-4 font-semibold">Bitdefender Increased Traffic and Customer Engagement and Experience</h2> <p class="pb-4">Bitdefender course-corrected a disengaged community and scaled exponentially with Higher Logic Vanilla. New users increased by 78%, activity increased by 121%, and average support response time decreased from 12+ hours to two.</p> <p class="font-bold pb-0">Results:</p> <div class="mb-8"> <div class="mb-4 flex items-center"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/Isolation_Mode.png" class="mr-2 w-8" /> <p class="mb-0">78% increase in users</p> </div> <div class="mb-4 flex items-center"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/Isolation_Mode.png" class="mr-2 w-8" /> <p class="mb-0">121% increase in engagement</p> </div> <div class="mb-4 flex items-center"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/Isolation_Mode.png" class="mr-2 w-8" /> <p class="mb-0">Average support response time decreased from 12+ hours to two</p> </div> </div> <div class="relative inline-block bg-gradient-to-r from-hl-orange-gradient-light to-hl-orange-gradient-dark p-0.5 hover:p-1 m-0.5 hover:m-0 transition-all duration-75 ease-in-out"> <a href="https://vanilla.higherlogic.com/case_studies/bitdefender/" class="bg-hl-white bg-hl-white block uppercase text-xs font-bold py-3 px-8 hover:no-underline">See how they did it</a> </div> </div> <div class="pl-8"> <div class="relative mb-4"> <img src="https://www.higherlogic.com/wp-content/themes/HigherLogic/public/images/vector-top-left.443317.png" class="absolute top-0 left-0 w-20" /> <p class="text-center text-xl font-bold p-12">The truly amazing thing is that our results were achieved with a team of only two admins and a handful of moderators, none of whom had previous experience in community management.</p> <img src="https://www.higherlogic.com/wp-content/themes/HigherLogic/public/images/vector-bottom-right.c8af0a.png" class="absolute bottom-0 right-0 w-20" /> </div> <div class="border-l-2 border-hl-red-orange pl-4"> <p class="mb-2 text-xs font-semibold">Alexandru Leucea</p> <p class="text-xs font-semibold">Community Manager</p> </div> </div> </div> <div id="tab-4-body" class="grid grid-cols-3 tab-body items-center"> <div class="col-span-2 border-r-2 border-hl-red-orange pr-8"> <h2 class="mb-4 font-semibold">Securing a Better Customer Experience for F-Secure with Community </h2> <p class="pb-4">F-Secure was in a position to reshape their investment into community – providing the customer with necessary wins across the customer journey and reviving their customer community.</p> <p class="font-bold pb-0">Results:</p> <div class="mb-8"> <div class="mb-4 flex items-center"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/Isolation_Mode.png" class="mr-2 w-8" /> <p class="mb-0">20% increase in call deflection savings</p> </div> <div class="mb-4 flex items-center"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/Isolation_Mode.png" class="mr-2 w-8" /> <p class="mb-0">47% of customers intend to purchase because of community</p> </div> </div> <div class="relative inline-block bg-gradient-to-r from-hl-orange-gradient-light to-hl-orange-gradient-dark p-0.5 hover:p-1 m-0.5 hover:m-0 transition-all duration-75 ease-in-out"> <a href="https://vanilla.higherlogic.com/case_studies/f-secure/" class="bg-hl-white bg-hl-white block uppercase text-xs font-bold py-3 px-8 hover:no-underline">See how they did it</a> </div> </div> <div class="pl-8"> <div class="relative mb-4"> <img src="https://www.higherlogic.com/wp-content/themes/HigherLogic/public/images/vector-top-left.443317.png" class="absolute top-0 left-0 w-20" /> <p class="text-center text-xl font-bold p-12">The amount of money that we make from the community pays for much more than just the platform; by measuring revenue contribution alone we are able to pay off the platform.</p> <img src="https://www.higherlogic.com/wp-content/themes/HigherLogic/public/images/vector-bottom-right.c8af0a.png" class="absolute bottom-0 right-0 w-20" /> </div> <div class="border-l-2 border-hl-red-orange pl-4"> <p class="mb-2 text-xs font-semibold">Anna Blomstedt</p> <p class="text-xs font-semibold">Senior Manager of Self-Service & Digital CX</p> </div> </div> </div> </div> <section id="splide-mobile-tabs" class="splide mobile-tabs-view block md:hidden" aria-label="Tab-Mobile-View-Slider"> <div class="splide__arrows"> <button class="splide__arrow splide__arrow--prev"> <img src="https://www.higherlogic.com/wp-content/themes/HigherLogic/public/images/arrow_previous.1d2e0c.png" class="w-[40px]" /> </button> <button class="splide__arrow splide__arrow--next"> <img src="https://www.higherlogic.com/wp-content/themes/HigherLogic/public/images/arrow_next.d0581b.png" class="w-[40px]" /> </button> </div> <div class="splide__track"> <ul class="splide__list"> <li class="splide__slide"> <div class="border-b-2 border-hl-red-orange flex justify-center items-center mb-8"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/logo_SHAPEAmerica.png" alt="Shape America Logo" class="h-16 mb-8 w-1/2 object-contain" /> </div> <div class="border-b-2 border-hl-red-orange mb-8"> <h2 class="mb-4">A Real-Time Download of Member Needs</h2> <p class="pb-4">The Society of Health and Physical Educators (SHAPE) America’s Higher Logic Thrive Platform spurs engagement, knowledge sharing and membership renewals</p> <p class="font-bold pb-4">Results:</p> <div class="mb-8"> <div class="mb-4 flex items-center"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/Isolation_Mode.png" class="mr-2 w-8" /> <p class="mb-0">SHAPE America rejuvenates its online community to connect over 200,000 health and PE professionals</p> </div> <div class="mb-4 flex items-center"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/Isolation_Mode.png" class="mr-2 w-8" /> <p class="mb-0">The flexibility of Higher Logic Thrive enhances SHAPE America's member engagement efforts</p> </div> <div class="mb-4 flex items-center"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/Isolation_Mode.png" class="mr-2 w-8" /> <p class="mb-0">Community emails achieve 40% open rate, strengthening member connections and communication</p> </div> </div> </div> <div class="pl-8"> <div class="relative mb-4"> <img src="https://www.higherlogic.com/wp-content/themes/HigherLogic/public/images/vector-top-left.443317.png" class="absolute top-0 left-0 w-20" /> <p class="text-center font-bold p-12">There aren't many things specifically tailored for associations but Higher Logic Thrive is really a full-service association tool. We used to have separate tools. Getting to where it's a one-stop-shop — like Higher Logic Thrive offers — and working within that one platform that has everything is so much better and easier for us.</p> <img src="https://www.higherlogic.com/wp-content/themes/HigherLogic/public/images/vector-bottom-right.c8af0a.png" class="absolute bottom-0 right-0 w-20" /> </div> <div class="border-l-2 border-hl-red-orange pl-4 mb-8"> <p class="mb-2 text-xs font-semibold">Joey Martelli</p> <p class="text-xs font-semibold">Advocacy & Public Affairs Manager, SHAPE America</p> </div> </div> <div class="flex justify-center"> <div class="relative inline-block bg-gradient-to-r from-hl-orange-gradient-light to-hl-orange-gradient-dark p-0.5 hover:p-1 m-0.5 hover:m-0 transition-all duration-75 ease-in-out"> <a href="https://www.higherlogic.com/case_studies/shape-america-higher-logic-thrive-case-study/" class="bg-hl-white bg-hl-white block uppercase text-xs font-bold py-3 px-8 hover:no-underline">See how they did it</a> </div> </div> </li> <li class="splide__slide"> <div class="border-b-2 border-hl-red-orange flex justify-center items-center mb-8"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/logo-1.png" alt="ACHP Logo" class="h-16 mb-8 w-1/2 object-contain" /> </div> <div class="border-b-2 border-hl-red-orange mb-8"> <h2 class="mb-4">ACHP Enhances Member Experience and Efficiency with Higher Logic Thrive Platform</h2> <p class="pb-4">The Alliance of Community Health Plans (ACHP) leverages Higher Logic Thrive Platform for streamlined operations and deeper engagement, resulting in a 27% surge in new member logins.</p> <p class="font-bold pb-4">Results:</p> <div class="mb-8"> <div class="mb-4 flex items-center"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/Isolation_Mode.png" class="mr-2 w-8" /> <p class="mb-0">ACHP boosts member engagement by 27% with Higher Logic Thrive</p> </div> <div class="mb-4 flex items-center"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/Isolation_Mode.png" class="mr-2 w-8" /> <p class="mb-0">Streamlined processes save staff time and enhance internal efficiency</p> </div> <div class="mb-4 flex items-center"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/Isolation_Mode.png" class="mr-2 w-8" /> <p class="mb-0">Personalized member hubs foster deeper connections and knowledge sharing</p> </div> </div> </div> <div class="pl-8"> <div class="relative mb-4"> <img src="https://www.higherlogic.com/wp-content/themes/HigherLogic/public/images/vector-top-left.443317.png" class="absolute top-0 left-0 w-20" /> <p class="text-center font-bold p-12">Higher Logic Thrive has helped us reduce clicks for our members and make it easy for them to get to the sections of our community they care about.</p> <img src="https://www.higherlogic.com/wp-content/themes/HigherLogic/public/images/vector-bottom-right.c8af0a.png" class="absolute bottom-0 right-0 w-20" /> </div> <div class="border-l-2 border-hl-red-orange pl-4 mb-8"> <p class="mb-2 text-xs font-semibold">Molly Hauber</p> <p class="text-xs font-semibold">Manager of Membership, ACHP</p> </div> </div> <div class="flex justify-center"> <div class="relative inline-block bg-gradient-to-r from-hl-orange-gradient-light to-hl-orange-gradient-dark p-0.5 hover:p-1 m-0.5 hover:m-0 transition-all duration-75 ease-in-out"> <a href="https://www.higherlogic.com/case_studies/achp/" class="bg-hl-white bg-hl-white block uppercase text-xs font-bold py-3 px-8 hover:no-underline">Read About It</a> </div> </div> </li> <li class="splide__slide"> <div class="border-b-2 border-hl-red-orange flex justify-center items-center mb-8"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/10/Bitdefender_logo.svg" alt="Bitdefender Logo" class="h-16 mb-8 w-1/2 object-contain" /> </div> <div class="border-b-2 border-hl-red-orange mb-8"> <h2 class="mb-4">Bitdefender Increased Traffic and Customer Engagement and Experience</h2> <p class="pb-4">Bitdefender course-corrected a disengaged community and scaled exponentially with Higher Logic Vanilla. New users increased by 78%, activity increased by 121%, and average support response time decreased from 12+ hours to two.</p> <p class="font-bold pb-4">Results:</p> <div class="mb-8"> <div class="mb-4 flex items-center"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/Isolation_Mode.png" class="mr-2 w-8" /> <p class="mb-0">78% increase in users</p> </div> <div class="mb-4 flex items-center"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/Isolation_Mode.png" class="mr-2 w-8" /> <p class="mb-0">121% increase in engagement</p> </div> <div class="mb-4 flex items-center"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/Isolation_Mode.png" class="mr-2 w-8" /> <p class="mb-0">Average support response time decreased from 12+ hours to two</p> </div> </div> </div> <div class="pl-8"> <div class="relative mb-4"> <img src="https://www.higherlogic.com/wp-content/themes/HigherLogic/public/images/vector-top-left.443317.png" class="absolute top-0 left-0 w-20" /> <p class="text-center font-bold p-12">The truly amazing thing is that our results were achieved with a team of only two admins and a handful of moderators, none of whom had previous experience in community management.</p> <img src="https://www.higherlogic.com/wp-content/themes/HigherLogic/public/images/vector-bottom-right.c8af0a.png" class="absolute bottom-0 right-0 w-20" /> </div> <div class="border-l-2 border-hl-red-orange pl-4 mb-8"> <p class="mb-2 text-xs font-semibold">Alexandru Leucea</p> <p class="text-xs font-semibold">Community Manager</p> </div> </div> <div class="flex justify-center"> <div class="relative inline-block bg-gradient-to-r from-hl-orange-gradient-light to-hl-orange-gradient-dark p-0.5 hover:p-1 m-0.5 hover:m-0 transition-all duration-75 ease-in-out"> <a href="https://vanilla.higherlogic.com/case_studies/bitdefender/" class="bg-hl-white bg-hl-white block uppercase text-xs font-bold py-3 px-8 hover:no-underline">See how they did it</a> </div> </div> </li> <li class="splide__slide"> <div class="border-b-2 border-hl-red-orange flex justify-center items-center mb-8"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/f-secure_hroizontal_logo.webp" alt="F-Secure Logo" class="h-16 mb-8 w-1/2 object-contain" /> </div> <div class="border-b-2 border-hl-red-orange mb-8"> <h2 class="mb-4">Securing a Better Customer Experience for F-Secure with Community </h2> <p class="pb-4">F-Secure was in a position to reshape their investment into community – providing the customer with necessary wins across the customer journey and reviving their customer community.</p> <p class="font-bold pb-4">Results:</p> <div class="mb-8"> <div class="mb-4 flex items-center"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/Isolation_Mode.png" class="mr-2 w-8" /> <p class="mb-0">20% increase in call deflection savings</p> </div> <div class="mb-4 flex items-center"> <img src="https://www.higherlogic.com/wp-content/uploads/2023/08/Isolation_Mode.png" class="mr-2 w-8" /> <p class="mb-0">47% of customers intend to purchase because of community</p> </div> </div> </div> <div class="pl-8"> <div class="relative mb-4"> <img src="https://www.higherlogic.com/wp-content/themes/HigherLogic/public/images/vector-top-left.443317.png" class="absolute top-0 left-0 w-20" /> <p class="text-center font-bold p-12">The amount of money that we make from the community pays for much more than just the platform; by measuring revenue contribution alone we are able to pay off the platform.</p> <img src="https://www.higherlogic.com/wp-content/themes/HigherLogic/public/images/vector-bottom-right.c8af0a.png" class="absolute bottom-0 right-0 w-20" /> </div> <div class="border-l-2 border-hl-red-orange pl-4 mb-8"> <p class="mb-2 text-xs font-semibold">Anna Blomstedt</p> <p class="text-xs font-semibold">Senior Manager of Self-Service & Digital CX</p> </div> </div> <div class="flex justify-center"> <div class="relative inline-block bg-gradient-to-r from-hl-orange-gradient-light to-hl-orange-gradient-dark p-0.5 hover:p-1 m-0.5 hover:m-0 transition-all duration-75 ease-in-out"> <a href="https://vanilla.higherlogic.com/case_studies/f-secure/" class="bg-hl-white bg-hl-white block uppercase text-xs font-bold py-3 px-8 hover:no-underline">See how they did it</a> </div> </div> </li> </ul> </div> </section> </div> </div> <section id="video_block_werepeoplepeople" class="hl-block-video hl-block-video__green" data-bg="drkgray" > <div class="hl-block-video--inner"> <div data-g="video"> <img src="https://www.higherlogic.com/wp-content/uploads/2024/11/employees-huddled-around-laptop-laughing-600x400.jpg" alt="" draggable="false" role="presentation" width="600" height="400" /> <a class="btn-popup-video" href="#popup-vid_werepeoplepeople" > <span class="btn-popup-video--inner"> <span class="btn-play"></span> <span class="btn-text">Watch Video</span> </span> </a> </div> <div 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