Single Sign On (SSO) | MyIT

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fixed-width aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--default--0"> <div class="aem-Grid aem-Grid--12 aem-Grid--small--12 aem-Grid--default--12 aem-Grid--medium--12 "> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--default--0"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="hero-standard aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="hero-standard" data-component_id="hero_standard-1607925513" data-component_title="Single Sign On (SSO)"> <div class="hero-standard"> <div class="container"> <div class="hero-content"> <div class="hero-unsw-brand has-sub-heading"> <div class="hero-title"> <h1 class="hero-title-large hero-title-heading">Single Sign On (SSO)</h1> <p class="hero-sub-heading"> Welcome to the cyber security Single Sign-On (SSO) webpage where current students and staff can access information about SSO.</p> <div class="hero-cta"> </div> </div> <div class="hero-standard-feed-embed hero-standard-feed-embed--desktop"> <div><div class="cmp-filtered-cards" data-component_type="filtered-cards" data-component_id="Filtered Cards-1762513342" data-component_title="Single Sign On" data-show-more-clicks="0"> <div class="cmp-filtered-cards__filter-wrapper"> <div class="cmp-filtered-cards__filter"> <div class="cmp-filtered-cards__filter-header"> <div class="cmp-filtered-cards__filter-heading">Personalise</div> <div class="cmp-filtered-cards__filter-showhide"> <button class="cmp-filtered-cards__filter-showhide-button"> <span class="cmp-filtered-cards__filter-show-text">Show filters</span> <span class="cmp-filtered-cards__filter-hide-text">Hide filters</span> </button> </div> </div> <div class="cmp-filtered-cards__filter-dropdowns"></div> </div> </div> </div>  </div> </div> <div class="hero-image "> <picture> <source media="(min-width:768px)" srcset="/content/dam/images/myit/2024-08-MyIT-zid_SSO.cropimg.width=1920.crop=square.png 1920w,/content/dam/images/myit/2024-08-MyIT-zid_SSO.cropimg.width=1280.crop=square.png 1280w,/content/dam/images/myit/2024-08-MyIT-zid_SSO.cropimg.width=1170.crop=square.png 1170w,/content/dam/images/myit/2024-08-MyIT-zid_SSO.cropimg.width=700.crop=square.png 700w,/content/dam/images/myit/2024-08-MyIT-zid_SSO.cropimg.width=335.crop=square.png 335w"/> <img src="/content/dam/images/myit/2024-08-MyIT-zid_SSO.cropimg.width=700.crop=square.png" alt="UNSW MyIT " loading="lazy" data-aem-asset-id="f69cfcf1-7eb6-4296-acd9-28bc66b6bc22" data-trackable="true" title="zID login graphic - SSO"/> </picture> </div> </div> <div class="hero-backdrop"></div> </div> </div> </div> </span>  </div> <div class="column-layout uds-component padded-left padded-right shape-bg-colour--secondary-green shape-bg-window aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="column-layout" data-component_id="column_layout-1243826008" data-component_title="Single Sign On"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12"> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="spacer section"> <span data-component_type="spacer" data-component_id="spacer-776350930" data-component_title="Single Sign On"> <div class="cmp-spacer__small"></div> </span> </div> <div class="text uds-component section"> <span data-component_type="text" data-component_id="text-1580647906" data-component_title="Single Sign On"> <div class="cmp-text"> <h3>Single Sign-On explained</h3> <p>Single sign-on (SSO) is a session and user authentication service that permits you to access multiple applications using one set of login credentials, your zID, and password. SSO allows you to sign into University services or applications by providing your credentials once.</p> <p>When an application or service exists on the Azure SSO platform, the sign-on process alters slightly and <a href="/myit/services/account-access-email/multi-factor-authentication-mfa" target="_self" data-click_category="TextComponentRichText" data-click_id="text_Multi-Factor Authentication" data-click_title="RichText" data-click_name="Multi-Factor Authentication">Multi-Factor Authentication</a> (MFA) applies, providing additional security.</p> <p>Looking to change or reset your zID password? Go to <a title="Your zID and password webpage" href="/myit/services/account-access-email/zid-and-password" target="_self" data-click_category="TextComponentRichText" data-click_id="text_Your zID &amp; password" data-click_title="RichText" data-click_name="Your zID &amp; password">Your zID & password</a>.</p> </div> </span> </div> <div class="spacer section"> <span data-component_type="spacer" data-component_id="spacer-1396617373" data-component_title="Single Sign On"> <div class="cmp-spacer__medium"></div> </span> </div> </div> </div> </span></div> <div class="spacer aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="spacer" data-component_id="spacer-1648978045" data-component_title="Single Sign On"> <div class="cmp-spacer__xsmall"></div> </span> </div> <div class="column-layout uds-component padded-left padded-right aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="column-layout" data-component_id="column_layout-270663130" data-component_title="Single Sign On"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12"> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--3 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="image uds-component section"><span data-component_type="image" data-component_id="image-715345307" data-component_title="Single Sign On"> <div> <div> <div class="tpl-image full-width "> <div data-cmp-is="image" data-cmp-src="/content/unsw-sites/au/en/myit/services/account-access-email/single-sign-sso/_jcr_content/root/responsivegrid-layout-fixed-width/responsivegrid-full-top/column_layout/par_2_1_25/image.coreimg.82{.width}.jpeg/1723435634972/2024-08-cyber-security-sso-image-sign-in.jpeg" data-cmp-widths="335,700,1170,1280,1920" data-asset="/content/dam/images/myit/2024-08-cyber-security-sso-image-sign-in.jpg" data-title="Cyber security SSO (Single Sign on) " class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="/content/unsw-sites/au/en/myit/services/account-access-email/single-sign-sso/_jcr_content/root/responsivegrid-layout-fixed-width/responsivegrid-full-top/column_layout/par_2_1_25/image.coreimg.jpeg/1723435634972/2024-08-cyber-security-sso-image-sign-in.jpeg" class="cmp-image__image" itemprop="contentUrl" data-cmp-hook-image="image" alt="UNSW MyIT" title="Cyber security SSO (Single Sign on) " data-aem-asset-id="7d177930-20b4-4e65-9a0c-2c65ba1d51c8" data-trackable="true"/> <meta itemprop="caption" content="Cyber security SSO (Single Sign on) "/> </noscript> </div> </div> </div> </div> </span> </div> </div> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--9 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="text uds-component section"> <span data-component_type="text" data-component_id="text-394580975" data-component_title="Single Sign On"> <div class="cmp-text"> <h5>SSO applications will require you to:</h5> <ul> <li>enter your account in the following format: <strong>zID@ad.unsw.edu.au</strong> </li> <li>enter your zID password</li> <li>once you have signed into an SSO application you may be prompted to verify your sign-in using your authenticator.</li> </ul> <p>Any subsequent SSO applications accessed may not require you to sign in again for 30 days. </p> </div> </span> </div> </div> </div> </span></div> <div class="separator uds-component aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="separator" data-component_id="separator-478012276" data-component_title="Single Sign On"> <div class="cmp-separator"> <hr class="cmp-separator__horizontal-rule"/> </div> </span> </div> <div class="column-layout uds-component padded-left padded-right aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="column-layout" data-component_id="column_layout-310983881" data-component_title="Single Sign On"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12"> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="spacer section"> <span data-component_type="spacer" data-component_id="spacer-198499020" data-component_title="Single Sign On"> <div class="cmp-spacer__xsmall"></div> </span> </div> <div class="text uds-component section"> <span data-component_type="text" data-component_id="text-2131614707" data-component_title="Single Sign On"> <div class="cmp-text"> <h3>Signing out</h3> <p>For security reasons, when using a public or shared computer, you must sign out of applications when you have finished using them. If you do not, then other users may have the opportunity to access your account.</p> <ul> <li>If you wish to sign out of all SSO-enabled applications in your current browser, click on or copy and paste this link: <br /> <a href="https://login.microsoftonline.com/common/oauth2/v2.0/logout" target="_blank" data-click_category="TextComponentRichText" data-click_id="text_https://login.microsoftonline.com/common/oauth2/v2.0/logout" data-click_title="RichText" data-click_name="https://login.microsoftonline.com/common/oauth2/v2.0/logout">https://login.microsoftonline.com/common/oauth2/v2.0/logout</a></li> <li>If you would like to just sign out of the application you are using, click the logout or sign out button in that application.</li> </ul> </div> </span> </div> <div class="accordion uds-component section"> <span data-component_type="accordion" data-component_id="accordion-1562637562" data-component_title="Single Sign On"> <section class="accordion"> <ul> <li class="accordion-list-item"> <button class="accordion-item single-only" aria-expanded="false" aria-controls="13256420-f6d0-4944-b87d-bc8b973d7cca" data-click_category="accordion" data-click_id="accordion-efcfcc7f" data-click_title="Single Sign On" data-click_name="About SSO Applications"> <div class="accordion-item-heading"> About SSO Applications </div> <span class="accordion-item-button"></span> </button> <div id="13256420-f6d0-4944-b87d-bc8b973d7cca" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text uds-component aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="text" data-component_id="text-1770290792" data-component_title="Single Sign On"> <div class="cmp-text"> <h4>How to onboard your application to the SSO platform?</h4> <p>If you are a Business Owner, IT Service Owner or Application Support Team member and would like to enquire about onboarding your application to the Azure SSO platform, please complete <strong><a href="https://forms.office.com/r/RtuiYKiiGZ" title="Questionnaire to request application be onboarded to SSO ">this questionnaire</a></strong>. </p> </div> </span> </div> <div class="separator uds-component aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="separator" data-component_id="separator-107730747" data-component_title="Single Sign On"> <div class="cmp-separator"> <hr class="cmp-separator__horizontal-rule"/> </div> </span> </div> <div class="text uds-component aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="text" data-component_id="text-1534974093" data-component_title="Single Sign On"> <div class="cmp-text"> <h4>Applications on SSO</h4> <ul> <li><p>To see the SSO applications available to you, click:<strong> <a href="https://myapps.microsoft.com/">https://myapps.microsoft.com/</a> </strong></p> </li> <li><p>To request a listing of all SSO applications, please contact the IT Service Centre on 02 9385 1333.<br /> </p> </li> </ul> </div> </span> </div> <div class="separator uds-component aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="separator" data-component_id="separator-255101432" data-component_title="Single Sign On"> <div class="cmp-separator"> <hr class="cmp-separator__horizontal-rule"/> </div> </span> </div> <div class="text uds-component aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="text" data-component_id="text-938435947" data-component_title="Single Sign On"> <div class="cmp-text"> <h4>Upcoming migrations to SSO</h4> <p>UNSW IT and the Cyber Security Resilience Program is working closely with Business Owners of applications to migrate their application to the Azure SSO platform.<br /> </p> </div> </span> </div> </div> </div> </li> <li class="accordion-list-item"> <button class="accordion-item single-only" aria-expanded="false" aria-controls="4e3fd744-4079-410f-97ba-97a6d1a75d0a" data-click_category="accordion" data-click_id="accordion-cb850a35" data-click_title="Single Sign On" data-click_name="Learn more"> <div class="accordion-item-heading"> Learn more </div> <span class="accordion-item-button"></span> </button> <div id="4e3fd744-4079-410f-97ba-97a6d1a75d0a" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text uds-component aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="text" data-component_id="text-1741661641" data-component_title="Single Sign On"> <div class="cmp-text"> <ul> <li>Refer to the <a href="/myit/services/account-access-email/multi-factor-authentication-mfa" target="_blank" data-click_category="TextComponentRichText" data-click_id="text_MFA website" data-click_title="RichText" data-click_name="MFA website">MFA</a> page for information such as how MFA works and the guide to using MFA.</li> <li>Refer to <a href="https://iam.unsw.edu.au/home">UNSW Identity Manager</a> to reset/recover your password.</li> <li>Explore the <a href="https://www.myit.unsw.edu.au/services" target="_blank" data-click_category="TextComponentRichText" data-click_id="text_UNSW services" data-click_title="RichText" data-click_name="UNSW services">UNSW services</a> available.</li> <li>Complete <a href="https://forms.office.com/r/MD7Qmr14Ky" target="_blank" data-click_category="TextComponentRichText" data-click_id="text_the questionnaire" data-click_title="RichText" data-click_name="the questionnaire">the questionnaire</a> to enquire about onboarding your application to the Azure SSO platform.<br /> </li> </ul> </div> </span> </div> </div> </div> </li> <li class="accordion-list-item"> <button class="accordion-item single-only" aria-expanded="false" aria-controls="fa0d1e47-7de3-4103-ad56-20e32aedc549" data-click_category="accordion" data-click_id="accordion-a9a1750c" data-click_title="Single Sign On" data-click_name="FAQs"> <div class="accordion-item-heading"> FAQs </div> <span class="accordion-item-button"></span> </button> <div id="fa0d1e47-7de3-4103-ad56-20e32aedc549" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text uds-component aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="text" data-component_id="text-1713032490" data-component_title="Single Sign On"> <div class="cmp-text"> <ol> <li><strong>I have attempted to login into myUNSW at work and/or use devices in other organisations external to UNSW. Why is it not signing me in?</strong><br /> <br /> If you are not able to access myUNSW from your non-UNSW work device, this may be because your work/other organisation external to UNSW is blocking your access to MyUNSW. Please try again to access myUNSW from a non-work/other organisations’ device connected to your personal network such as Home Wi-Fi or mobile internet to resolve the issue. If this still does not work, please contact the UNSW IT Service Centre on 02 9385 1333.<br /> </li> <li><strong>I have attempted to login into MyUNSW but I keep getting ‘You don’t have access to this message”.</strong><br /> <br /> If you are getting this error message, then it means you are trying to log in to myUNSW with a non-UNSW ID. Please use the Sign-out and sign in with a different account link and use your UNSW ID in the format <a href="mailto:zID@ad.unsw.edu.au">zID@ad.unsw.edu.au</a> to log in to MyUNSW.<br /> </li> <li><strong>I am getting SSO error when signing into MyUNSW. What should I do?</strong><br /> <br /> If you are using a Mac/Apple device and see the error text below while trying to access myUNSW, please ensure your device meets the minimum system requirements as listed below.<br /> <br /> <u>Error Text</u>:<br /> SSO is unable to process this request. There was an error trying to complete your request.<br /> <br /> <u>Minimum system requirement / Solution</u>:<br /> Please ensure your Apple device is running on at least operating system version 13 or higher. For best results and security reasons, it is highly recommended to keep your device on the latest version of the operating system. <br /> <br /> If your device is unable to be upgraded to the latest operating system, please access MyUNSW from other compatible devices.<br /> </li> <li><p><strong>How long will my MyUNSW session stay active after signing in?</strong></p> <p>You will remain signed in for up to 12 hours automatically after which you will need to Agree and Sign On to continue.</p> </li> </ol> </div> </span> </div> </div> </div> </li> </ul> </section> </span> </div> </div> </div> </span></div> <div class="spacer aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="spacer" data-component_id="spacer-568773071" data-component_title="Single Sign On"> <div class="cmp-spacer__small"></div> </span> </div> <div class="experience-fragment experiencefragment aem-GridColumn aem-GridColumn--default--12"><span data-component_type="experience-fragment" data-component_id="experience_fragment-611973420" data-component_title="Single Sign On"> <div class="xfpage page basicpage"> <div class="xf-content-height"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="column-layout uds-component padded-left padded-right padded-left__small--0 padded-right__small--0 aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="column-layout" data-component_id="column_layout-1610107204" data-component_title="Report cyber incidents"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12"> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="spacer section"> <span data-component_type="spacer" data-component_id="spacer-902377009" data-component_title="Report cyber incidents"> <div class="cmp-spacer__xsmall"></div> </span> </div> <div class="text uds-component section"> <span data-component_type="text" data-component_id="text-834794318" data-component_title="Report cyber incidents"> <div class="cmp-text"> <h2>Reporting cyber incidents</h2> <p>It is important to report any cyber security incidents as quickly as possible so that UNSW IT’s Cyber Security team can address any issues and mitigate risk exposure.</p> <h3>What should I report?</h3> <ul> <li>Suspecting your computer or account has been compromised.</li> <li>Having evidence on how technology or University data may be vulnerable.</li> <li>Noticing a colleague inappropriately sharing Highly Sensitive or Sensitive data.</li> <li>Losing a University asset containing sensitive information.</li> </ul> <p>Report a cyber security incident by calling the UNSW IT Service Centre on 02 9385 1333 or using the link below.</p> </div> </span> </div> <div class="unsw-brand-button uds-component section"> <div class="unsw-brand-button-container left" data-component_type="button" data-component_id="button-420881719" data-component_title="Report cyber incidents"> <a href="https://servicepoint.unsw.edu.au/casm.html#/bui/home/search?selectedCategoryId=425957&selectedCategoryName=Report%20a%20Cyber%20Incident" target="_blank" rel="noopener" data-click_category="button" data-click_id="button-71ca94e7" data-click_title="Report cyber incidents" data-click_name="Report an incident" data-internal_link_offset="-100" class="uds-brand-button dark fill border medium"> <div class="inner"> <div class="text"> Report an incident </div> <div class="icon" role="img"> <i class="fa fa-external-link-alt" aria-label=", opens in a new tab / window"></i> </div> </div> </a> </div> </div> <div class="text uds-component section"> <span data-component_type="text" data-component_id="text-1592613830" data-component_title="Report cyber incidents"> <div class="cmp-text"> <p>Cyber security is everyone’s responsibility and by learning a few rules, simple steps, and following guidelines, we can protect ourselves and our University from cyber security threats and keep data safe. Go to <a href="/myit/security/training-and-awareness" target="_self" data-click_category="TextComponentRichText" data-click_id="text_Training and Awareness" data-click_title="RichText" data-click_name="Training and Awareness">Cyber Security Training and Awareness</a> for more information.<br /> </p> </div> </span> </div> </div> </div> </span></div> </div> </div></div> </span> </div> <div class="spacer aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="spacer" data-component_id="spacer-1951995108" data-component_title="Single Sign On"> <div class="cmp-spacer__large"></div> </span> </div> </div> </div> <div class="responsivegrid aem-GridColumn--offset--medium--0 aem-GridColumn--small--none aem-GridColumn--medium--none aem-GridColumn--default--none aem-GridColumn--medium--12 aem-GridColumn aem-GridColumn--small--12 aem-GridColumn--offset--small--0 aem-GridColumn--default--8 aem-GridColumn--offset--default--0"> <div class="aem-Grid aem-Grid--8 aem-Grid--small--12 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