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For Staff - OCLC Support
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The quality and accuracy of machine translation can vary significantly from one text to another. Read the page in original English <a onclick="goToLanguage('en')">here</a>.</div> <script type="text/javascript">/*<![CDATA[*/ // Determine if machine translation message should be shown function displayMachineTranslationMessage() { // Show if Italian, excluding certain pages if (thisSiteLanguage == 'it' && !document.querySelector('.columbia-page-home')) { document.querySelector('#machine-translation-message').style.display = null; } } displayMachineTranslationMessage();/*]]>*/</script> </div> <div class="mt-content-side"></div> <div id="mt-toc-container" data-title="Table of contents" data-collapsed="true"> <button class="mt-toggle mt-summary-toggle ui-button-icon mt-toggle-expand">Table of contents</button> <div class="mt-toc-content mt-collapsible-section mt-toc-hide"> <em>No headers</em> </div> </div> <div id="page-top"> <div id="topic"> <div id="pageText"> <div class="mt-help-search mt-lsf-search" id="mt-portfolio-search"><script type="application/json" id="mt-localizations-help-widget">/*<![CDATA[*/{"Help.Widget.button.text":"Search","Help.Widget.label.text":"Query","Help.Widget.placeholder.text":"Search For Staff"}/*]]>*/</script><div class="mt-inputredirect" data-query-key="q" data-path="Resource_Sharing/Relais_D2D/For_Staff"></div></div> <div class="mt-page-summary"><div class="mt-page-overview">Find information for staff about logging in, searching for requests, requesting library actions and supplying library actions.</div></div> <p>When developing the staff web pages the <a title="https://www.w3.org/TR/WCAG20/" href="https://www.w3.org/TR/WCAG20/" target="_blank" rel="external noopener nofollow" class="link-https">W3C Web Content Accessibility Guidelines (WCAG) 2.0</a> are followed. </p> <div class="mt-category-container mt-subpage-listings-container noindex"><ul class="mt-sortable-listings-container " id="mt-sortable" data-user-can-edit="false" data-page-id="18575"><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="18578"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Bookbands" rel="internal"><span class="mt-icon-article-topic-guide"></span>Bookbands</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Bookbands" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find information about printing and viewing a bookband.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Print bookbands" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Bookbands/Print_bookbands" rel="internal"><span class="mt-icon-article-topic"></span>Print bookbands</a></li><li class="mt-show-more-listing"><a title="Reprint a bookband" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Bookbands/Reprint_a_bookband" rel="internal"><span class="mt-icon-article-topic"></span>Reprint a bookband</a></li><li class="mt-show-more-listing"><a title="View a bookband" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Bookbands/View_a_bookband" rel="internal"><span class="mt-icon-article-topic"></span>View a bookband</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="18579"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Supplying_library" rel="internal"><span class="mt-icon-article-topic-guide"></span>Supplying library</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Supplying_library" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Staff at the supplying library may update requests to Ship Loan, Complete Loan, or Unfilled.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Supply documents" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Supplying_library/Supply_documents" rel="internal"><span class="mt-icon-article-topic"></span>Supply documents</a></li><li class="mt-show-more-listing"><a title="Update as Complete Loan" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Supplying_library/Update_as_Complete_Loan" rel="internal"><span class="mt-icon-article-topic"></span>Update as Complete Loan</a></li><li class="mt-show-more-listing"><a title="Update as Ship Loan" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Supplying_library/Update_as_Ship_Loan" rel="internal"><span class="mt-icon-article-topic"></span>Update as Ship Loan</a></li><li class="mt-show-more-listing"><a title="Update as Unfilled" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Supplying_library/Update_as_Unfilled" rel="internal"><span class="mt-icon-article-topic"></span>Update as Unfilled</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="18580"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Requesting_library" rel="internal"><span class="mt-icon-article-topic-guide"></span>Requesting library</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Requesting_library" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Staff at the supplying library may update requests to Loan, Return Loan, or Unfilled.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Request routing tab" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Requesting_library/Request_routing_tab" rel="internal"><span class="mt-icon-article-topic"></span>Request routing tab</a></li><li class="mt-show-more-listing"><a title="Update as Loan" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Requesting_library/Update_as_Loan" rel="internal"><span class="mt-icon-article-topic"></span>Update as Loan</a></li><li class="mt-show-more-listing"><a title="Update as Return Loan" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Requesting_library/Update_as_Return_Loan" rel="internal"><span class="mt-icon-article-topic"></span>Update as Return Loan</a></li><li class="mt-show-more-listing"><a title="Update as Unfilled" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Requesting_library/Update_as_Unfilled" rel="internal"><span class="mt-icon-article-topic"></span>Update as Unfilled</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="18581"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Inactive_library_and_locations" rel="internal"><span class="mt-icon-article-topic-guide"></span>Inactive library and locations</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Inactive_library_and_locations" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find steps to set a consortium member to inactive.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Inactive library and locations" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Inactive_library_and_locations/Inactive_library_and_locations" rel="internal"><span class="mt-icon-article-topic"></span>Inactive library and locations</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="18582"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Search_for_requests" rel="internal"><span class="mt-icon-article-topic-guide"></span>Search for requests</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Search_for_requests" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find information for configuration options for Exact Query, Advanced Query, and the Side Menu.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Overview" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Search_for_requests/010Overview" rel="internal"><span class="mt-icon-article-topic"></span>Overview</a></li><li class="mt-show-more-listing"><a title="Advanced Query options" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Search_for_requests/Advanced_Query_options" rel="internal"><span class="mt-icon-article-topic"></span>Advanced Query options</a></li><li class="mt-show-more-listing"><a title="Exact Query options" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Search_for_requests/Exact_Query_options" rel="internal"><span class="mt-icon-article-topic"></span>Exact Query options</a></li><li class="mt-show-more-listing"><a title="Side Menu" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Search_for_requests/Side_Menu" rel="internal"><span class="mt-icon-article-topic"></span>Side Menu</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="18583"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Query_results" rel="internal"><span class="mt-icon-article-topic-guide"></span>Query results</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Query_results" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find information about single requests, the results grid, and request display.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Overview" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Query_results/010Overview" rel="internal"><span class="mt-icon-article-topic"></span>Overview</a></li><li class="mt-show-more-listing"><a title="Configure the query results and the grid" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Query_results/Configure_the_query_results_and_the_grid" rel="internal"><span class="mt-icon-article-topic"></span>Configure the query results and the grid</a></li><li class="mt-show-more-listing"><a title="Display of a request" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Query_results/Display_of_a_request" rel="internal"><span class="mt-icon-article-topic"></span>Display of a request</a></li><li class="mt-show-more-listing"><a title="Results grid" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Query_results/Results_grid" rel="internal"><span class="mt-icon-article-topic"></span>Results grid</a></li><li class="mt-show-more-listing"><a title="Single request retrieved" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Query_results/Single_request_retrieved" rel="internal"><span class="mt-icon-article-topic"></span>Single request retrieved</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="18665"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Messages_to_patrons" rel="internal"><span class="mt-icon-article-topic-guide"></span>Messages to patrons</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Messages_to_patrons" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">If using Relais D2D or Relais ILL for request management at various times through out the workflow messages can be sent to the patron. These messages are optional and configurable by each member library.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Message types" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Messages_to_patrons/Message_types" rel="internal"><span class="mt-icon-article-topic"></span>Message types</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="18667"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/My_Account" rel="internal"><span class="mt-icon-article-topic-guide"></span>My Account</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/My_Account" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find information about post logout and post expiry configuration.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="18577"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Login" rel="internal"><span class="mt-icon-article-topic-guide"></span>Login</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Login" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find steps for logging into the Relais D2D web portal to query and process requests using the Staff Login page.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Login" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Relais_D2D/For_Staff/Login/Login" rel="internal"><span class="mt-icon-article-topic"></span>Login</a></li></ul></dd></dl></li></ul><script type="application/json" id="mt-localizations-ordered-subpages">/*<![CDATA[*/{"MindTouch.IDF3.label.drag-n-drop":"Drag","MindTouch.IDF3.label.reveal.showAll":"Show all","MindTouch.IDF3.label.reveal.showLess":"Show less","MindTouch.IDF3.warning.page-order-limit-exceeded":"Sorry, there are too many child pages to safely reorder. 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