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What our community thinks about us | Emerald Publishing
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data-entity-uuid="19d993e4-e1ea-4827-a04b-856da2d0d0df" height="175" src="/sites/default/files/inline-images/4.5-rating.jpg" width="260" /><br /> <em>Surveys conducted 1 July- 31 December 2023</em></p> <p><br /> <strong>As a business that is built on connecting people through knowledge, we understand how reassuring it is to hear about the experiences of our peers.</strong></p> <p>That is why we encourage Emerald customers and stakeholders to share a brief account of their experience with Emerald. A testimonial could relate to any of Emerald’s products and services and focus on whatever matters most to you.<br /> </p> <p><a class="btn" href="https://eu.surveymonkey.com/r/VBS93JV" target="_blank">Share your thoughts with us</a></p> </div> </div> </div> </section></div> <div class="field__item"> <div class="paragraph paragraph--type--image-video-text-variant-contain paragraph--view-mode--default section"> <div class="section__inner"> <h2> <div class="field field--name-field-block-title field--type-string field--label-hidden field__item">Here are what some of our stakeholders think of us</div> </h2> <div class="b-card-list__cards"> <div class="b-card-list__cards-inner"> <section class="paragraph paragraph--type--image-video-text-variant paragraph--view-mode--default image-text-variant" > <div class="image-text-variant--inner"> <!-- image/video #field_name --> <div class="image-text-variant--image image-text-variant--image-right"> <img src="/sites/default/files/image/viraiyan-teeroovengadum.jpg" alt=""> </div> <!-- text content --> <div class="image-text-variant--content"> <div class="image-text-variant--text wysiwyg"> <div class="b-quote__author"> <p class="focus">Viraiyan Teeroovengadum, Associate Professor, University of Mauritius<br /> Emerald Literati Award Winner in 2020, 2022 and 2023</p> </div> <p class="b-quote__text mt-3 fs-normal">Publishing in Emerald journals has been a remarkable experience. From the submission phase to the post-acceptance and production phases, the support provided has been exemplary. The entire process is streamlined and efficient, ensuring a smooth and rewarding publishing journey. </p> <div><em> </em></div> </div> </div> </div> </section> <section class="paragraph paragraph--type--image-video-text-variant paragraph--view-mode--default image-text-variant" > <div class="image-text-variant--inner"> <!-- image/video #field_name --> <div class="image-text-variant--image image-text-variant--image-left"> <img src="/sites/default/files/image/boopen-seetanah.jpg" alt=""> </div> <!-- text content --> <div class="image-text-variant--content"> <div class="image-text-variant--text wysiwyg"> <div class="b-quote__author"> <p class="focus">Dr Boopen Seetanah, Professor, University of Mauritius<br /> Emerald Literati Award Winner in 2012, 2020, and 2022</p> </div> <p class="b-quote__text mt-3 fs-normal">My experience with Emerald as an author, reviewer and associate editor has definitely been an enjoyable one till now. The staff have been so supportive, courteous and responsive during the process and even remain so post publication!. Apart just from being a publishing house, I appreciate Emerald's support for emerging scholars through their Emerald Literati Awards, the Emerald Reach programme and other capacity buildings programmes and webinars. One of the best publisher in the business and a truly professional publisher who is here to accompany researchers to higher heights. </p> <div><em> </em></div> </div> </div> </div> </section> <section class="paragraph paragraph--type--image-video-text-variant paragraph--view-mode--default image-text-variant" > <div class="image-text-variant--inner"> <!-- image/video #field_name --> <div class="image-text-variant--image image-text-variant--image-right"> <img src="/sites/default/files/image/hesham-aldaikh.jpg" alt=""> </div> <!-- text content --> <div class="image-text-variant--content"> <div class="image-text-variant--text wysiwyg"> <div class="b-quote__author"> <p class="focus">Hesham Aldaikh PhD CEng MICE. Geotechnical Lead. NEOM Spine Infrastructure. AECOM Arabia Ltd.</p> </div> <p class="b-quote__text mt-3 fs-normal">As a practitioner and academic in the field of geotechnical engineering, I have always found the publications from ICEP to be invaluable. They are a cornerstone for both seasoned engineers and new researchers alike, offering a wealth of knowledge that spans the critical aspects of the field from foundational theories and case studies to cutting-edge practices. I have consistently relied on the rigorous research and detailed case studies presented in ICE publications, such as <em>Géotechnique </em>and the <em>ICE Proceedings-Geotechnical Engineering </em>journals, to inform both my academic and practical work. </p> <div><em> </em></div> </div> </div> </div> </section> <section class="paragraph paragraph--type--image-video-text-variant paragraph--view-mode--default image-text-variant" > <div class="image-text-variant--inner"> <!-- image/video #field_name --> <div class="image-text-variant--image image-text-variant--image-left"> <img src="/sites/default/files/image/mohammed-elshafie.jpg" alt=""> </div> <!-- text content --> <div class="image-text-variant--content"> <div class="image-text-variant--text wysiwyg"> <div class="b-quote__author"> <p class="focus">Dr Mohammed Elshafie, Associate Professor, Qatar University.</p> </div> <p class="b-quote__text mt-3 fs-normal">The construction sector benefits from reflecting on past projects to identify and rectify mistakes, as well as replicate successful strategies. By documenting my work, including recent papers with ICEP on the Structural Design and Construction Features of Qatar's 2022 FIFA World Cup Stadiums, I aim to share valuable resources for fellow researchers and practitioners in civil engineering. </p> <div><em> </em></div> </div> </div> </div> </section> <section class="paragraph paragraph--type--image-video-text-variant paragraph--view-mode--default image-text-variant" > <div class="image-text-variant--inner"> <!-- image/video #field_name --> <div class="image-text-variant--image image-text-variant--image-right"> <img src="/sites/default/files/image/eddy-ng.jpg" alt=""> </div> <!-- text content --> <div class="image-text-variant--content"> <div class="image-text-variant--text wysiwyg"> <div class="b-quote__author"> <p class="focus">Eddy Ng, Editor-in-Chief of <a href="https://www.emeraldgrouppublishing.com/journal/edi"><em>Equality, Diversity and Inclusion: An International Journal</em></a></p> </div> <div class="b-quote__text mt-3 fs-normal">I have been an editor with two Emerald journals for 10 years. I have been very fortunate to have the most positive working relationships with my publishers – past and present. They are supportive, innovative, and deliberate in helping researchers create impact. My contributors and I are grateful that Emerald works to mobilise the research and knowledge we generated to help make a difference. </div> <div> </div> </div> </div> </div> </section> <section class="paragraph paragraph--type--image-video-text-variant paragraph--view-mode--default image-text-variant" > <div class="image-text-variant--inner"> <!-- image/video #field_name --> <div class="image-text-variant--image image-text-variant--image-left"> <img src="/sites/default/files/image/carrie-bulger.jpg" alt=""> </div> <!-- text content --> <div class="image-text-variant--content"> <div class="image-text-variant--text wysiwyg"> <div class="b-quote__author"> <p class="focus">Carrie Bulger, Editor-in-Chief of <em><a href="https://www.emeraldgrouppublishing.com/journal/jmp">Journal of Managerial Psychology</a></em></p> </div> <div class="b-quote__text mt-3 fs-normal">As a scholar and the Editor of the <em>Journal of Managerial Psychology</em>, I have been grateful to work with a publisher like Emerald. The peer review process is so important to scholarly achievement and integrity, and Emerald supports our editorial team and reviewers to maintain high standards in the work we do with authors. The team at Emerald is very creative, incredibly responsive, and always helpful. </div> <div> </div> </div> </div> </div> </section> <section class="paragraph paragraph--type--image-video-text-variant paragraph--view-mode--default image-text-variant" > <div class="image-text-variant--inner"> <!-- image/video #field_name --> <div class="image-text-variant--image image-text-variant--image-right"> <img src="/sites/default/files/image/Thomas-Lange.jpg" alt=""> </div> <!-- text content --> <div class="image-text-variant--content"> <div class="image-text-variant--text wysiwyg"> <div class="b-quote__author"> <p class="focus">Thomas Lange, Editor-in-Chief of <a href="https://www.emeraldgrouppublishing.com/journal/ebhrm"><em>Evidence-based HRM: a Global Forum for Empirical Scholarship</em></a></p> </div> <p class="b-quote__text mt-3 fs-normal">I am a firm believer in multi-country scholarship, written by and accessible to leading scholars across the globe. The team at Emerald shares this exciting vision and offers the kind of service and professional assistance very few alternate publishing houses are able to provide. Evidence-based HRM is particularly beneficial for researchers of inter- and multidisciplinary fields that provide powerful, empirical HR implications, and the team at Emerald allows us to share and facilitate this important endeavour with both, service excellence and scientific transparency. </p> <div> </div> </div> </div> </div> </section> <section class="paragraph paragraph--type--image-video-text-variant paragraph--view-mode--default image-text-variant" > <div class="image-text-variant--inner"> <!-- image/video #field_name --> <div class="image-text-variant--image image-text-variant--image-left"> <img src="/sites/default/files/image/maura-sheehan.jpg" alt=""> </div> <!-- text content --> <div class="image-text-variant--content"> <div class="image-text-variant--text wysiwyg"> <div class="b-quote__author"> <p class="focus">Maura Sheehan, Editor in Chief of <a href="https://www.emeraldgrouppublishing.com/journal/joepp"><em>Journal of Organisational Effectiveness: People and Performance</em></a></p> </div> <p class="b-quote__text mt-3 fs-normal">I have been the editor of one of Emerald's journals, <em>Journal of Organisational Effectiveness: People and Performance (JOEPP) </em>for one and a half years. I have received excellent support from Emerald and especially Emma Ferguson during my tenure. She has been so patient with all of my queries, as I was on a steep learning curve. She always offers excellent advice on how to improve our metrics which we are now implementing and aim to continuously improve upon. She has presented to meetings of our Associate Editors & is happy to meet with me and our Editorial Assistant, Halah Alattas, whenever requested. The data that we receive on our performance and articles submitted (their days in review etc) are also invaluable and enables me to engage constructively with AEs who may be struggling to meet deadlines. Having such excellent support from Emerald and especially Emma has made my role as editor far less onerous & stressful than I had anticipated. <a id="dwyer" name="dwyer"></a></p> <div> </div> </div> </div> </div> </section> <section class="paragraph paragraph--type--image-video-text-variant paragraph--view-mode--default image-text-variant" > <div class="image-text-variant--inner"> <!-- image/video #field_name --> <div class="image-text-variant--image image-text-variant--image-right"> <img src="/sites/default/files/image/rocky-dwyer.jpg" alt=""> </div> <!-- text content --> <div class="image-text-variant--content"> <div class="image-text-variant--text wysiwyg"> <div class="b-quote__author"> <p class="focus">Rocky J. Dwyer, College of Management & Human Potential, Walden University</p> </div> <p class="b-quote__text mt-3 fs-normal">I’ve enjoyed a relationship with Emerald Publishers for more than 20 years – over this time, I have truly valued Emerald’s standing and reliability as an academic publisher. The quality of their publications, the rigour of their peer-review process, and their commitment to open access and ethical publishing practices truly set the benchmark, which other strive to follow. In fact, many academics like myself recognise Emerald for their contributions to the academic community and their support for emerging scholars through a variety of initiatives such as the Emerald Literati Awards and the Emerald Reach programme. Emerald's reputation and track record of excellence is why I choose to publish with them and why I will continue to maintain my relationship with Emerald as an author, reviewer, editorial board member and special edition editor. </p> <div> </div> </div> </div> </div> </section> <section class="paragraph paragraph--type--image-video-text-variant paragraph--view-mode--default image-text-variant" > <div class="image-text-variant--inner"> <!-- image/video #field_name --> <div class="image-text-variant--image image-text-variant--image-left"> <img src="/sites/default/files/image/britta-gammelgaard.jpg" alt=""> </div> <!-- text content --> <div class="image-text-variant--content"> <div class="image-text-variant--text wysiwyg"> <div class="b-quote__author"> <p class="focus">Professor Britta Gammelgaard, Copenhagen Business School, Denmark, and Editor-in-Chief of International Journal of Logistics Management (IJLM)</p> </div> <p class="b-quote__text mt-3 fs-normal"><em>International Journal of Logistics Management (IJLM)</em> has done well in recent years by increasing the number of submissions and on impact factors. This cannot be done without an excellent “back office” at Emerald. Thank you to the publisher and the whole team supporting the journal. I sincerely enjoy working with you. </p> <div> </div> </div> </div> </div> </section> <section class="paragraph paragraph--type--image-video-text-variant paragraph--view-mode--default image-text-variant" > <div class="image-text-variant--inner"> <!-- image/video #field_name --> <div class="image-text-variant--image image-text-variant--image-right"> <img src="/sites/default/files/image/dominic-court.jpg" alt=""> </div> <!-- text content --> <div class="image-text-variant--content"> <div class="image-text-variant--text wysiwyg"> <div class="b-quote__author"> <p class="focus">Dr Dominic Willmott, Loughborough University, UK, and Editor-in-Chief of <em>Journal of Criminal Psychology</em></p> </div> <p class="b-quote__text mt-3 fs-normal">Emerald have been a pleasure to work with in my capacity as editor. The commissioning editor (Catherine McAteer) and the broader Emerald team are always on hand to help with queries from me, the editorial board team, and authors in a timely fashion. On a more personal level, Catherine always makes herself available to me when I get in touch to discuss ways I which we can further develop and build the journal. I’m very happy to be working with Emerald. </p> <div><em> </em></div> </div> </div> </div> </section> <section class="paragraph paragraph--type--image-video-text-variant paragraph--view-mode--default image-text-variant" > <div class="image-text-variant--inner"> <!-- image/video #field_name --> <div class="image-text-variant--image image-text-variant--image-left"> <img src="/sites/default/files/image/martina-testimonial_0.jpg" alt=""> </div> <!-- text content --> <div class="image-text-variant--content"> <div class="image-text-variant--text wysiwyg"> <div class="b-quote__author"> <p class="focus">Dr Martina Topić, Editor-in-chief of <em>Corporate Communications: An International Journal</em> and an associate professor in PR leadership (University of Alabama, College of Communication and Information Sciences, Department of Advertising and PR, USA).</p> </div> <p class="b-quote__text mt-3 fs-normal">There is a great appreciation and commitment to diversity with a massive amount of information regularly shared with authors, which I believe helps international scholars publish. Thus, I think we get more diverse scholarships in Emerald journals than some other publishers due to the investment Emerald makes. In addition to that, Emerald is not hierarchical and whilst I am now an associate professor with tenure, I started as an editor and have published in highly referred journals with Emerald when I was a senior lecturer, which supported my career. I am very grateful for everything Emerald has done for me and love working with the organization. Just for the record, no other publisher invests this much into creating materials that help people publish. I think that this is the reason why there is more diversity in authorship with Emerald than other publishers. <a id="lastres" name="lastres"></a></p> <div><em> </em></div> </div> </div> </div> </section> <section class="paragraph paragraph--type--image-video-text-variant paragraph--view-mode--default image-text-variant" > <div class="image-text-variant--inner"> <!-- image/video #field_name --> <div class="image-text-variant--image image-text-variant--image-right"> <img src="/sites/default/files/image/becky-testimonial_1.png" alt=""> </div> <!-- text content --> <div class="image-text-variant--content"> <div class="image-text-variant--text wysiwyg"> <div class="b-quote__author"> <p class="focus">Becky Liu-Lastres, Ph.D. Assistant Professor, Department of Tourism, Event, and Sport Management, School of Health and Human Science. Indiana University-Purdue University Indianapolis.</p> </div> <p class="b-quote__text mt-3 fs-normal">As a scholar, I have had the pleasure of working with Emerald Publishing as an author, reviewer, and editorial board member for almost ten years. I can confidently say they bring lively energy to academic publishing and can attest to the efficiency of their operations. From submission to publication, Emerald keeps things moving at a brisk pace without sacrificing quality. They are also very communicative - with regular updates and communication, making sure authors like myself are well-informed every step of the way. It's refreshing to work with a publisher that's so committed to supporting scholars. I'm excited to continue our collaboration in the future. </p> <div><em> </em></div> </div> </div> </div> </section> <section class="paragraph paragraph--type--image-video-text-variant paragraph--view-mode--default image-text-variant" > <div class="image-text-variant--inner"> <!-- image/video #field_name --> <div class="image-text-variant--image image-text-variant--image-left"> <img src="/sites/default/files/image/aziean-testimonial.jpg" alt=""> </div> <!-- text content --> <div class="image-text-variant--content"> <div class="image-text-variant--text wysiwyg"> <div class="b-quote__author"> <p class="focus">Aziean Jamin, Postgraduate Researcher/Associate Lecturer, Faculty of Management, Bournemouth University Business School, United Kingdom.</p> </div> <p class="b-quote__text mt-3 fs-normal">On behalf of my co-authors, I would like to express our sincere gratitude for accepting our manuscript "The ecosystem of disability inclusion in hospitality and tourism organisations: An integrative review and research agenda" in the International Journal of Contemporary Hospitality Management (IJCHM). We are truly honoured and thrilled to have the opportunity to contribute to your esteemed publication. We appreciate the time and effort you and the editorial team invested in the thorough review process. Your valuable feedback has undoubtedly played a crucial role in improving the quality of the manuscript. We also thank the reviewers for their insightful comments and suggestions. Their expertise has contributed significantly to shaping the final version of the manuscript. The extensive journey was worthwhile, and we appreciate the IJHCM's support for a diverse range of young and experienced researchers as it contributes to the overall benefits of fostering an inclusive scholarly community. Personally, this experience has been a blend of personal and academic growth, and I believe it will have a substantial impact on my career in the long term. Thank you once again and looking forward to work with Emerald Publishing in the future. <a id="wirtz" name="wirtz"></a></p> <div><em> </em></div> </div> </div> </div> </section> <section class="paragraph paragraph--type--image-video-text-variant paragraph--view-mode--default image-text-variant" > <div class="image-text-variant--inner"> <!-- image/video #field_name --> <div class="image-text-variant--image image-text-variant--image-right"> <img src="/sites/default/files/image/jochen_picture_.jpg" alt=""> </div> <!-- text content --> <div class="image-text-variant--content"> <div class="image-text-variant--text wysiwyg"> <div class="b-quote__author"> <p class="focus">Jochen Wirtz, Professor of Marketing, Vice Dean MBA Programmes, National University of Singapore.</p> </div> <p class="b-quote__text mt-3 fs-normal">I am grateful to have published my research with Emerald. They are responsive and supportive throughout the publishing process, and the support doesn’t just end once the paper is published. Rather, Emerald has been highly innovative and creative when it comes to helping researchers create real impact. The rigour of their peer-review process, and their commitment to open access, the SDGs and to publishing research that makes a difference, is what sets them apart from other publishers. And they are just great people to work with. A truly collaborative publisher. I look forward to publishing my next papers again in an Emerald journal. </p> <div><em> </em></div> </div> </div> </div> </section> <section class="paragraph paragraph--type--image-video-text-variant paragraph--view-mode--default image-text-variant" > <div class="image-text-variant--inner"> <!-- image/video #field_name --> <div class="image-text-variant--image image-text-variant--image-left"> <img src="/sites/default/files/image/dr-simon-smith_2.jpg" alt=""> </div> <!-- text content --> <div class="image-text-variant--content"> <div class="image-text-variant--text wysiwyg"> <div class="b-quote__author"> <p class="focus">Dr Simon M Smith, Associate Editor for Employee Relations, Oxford Brookes University, UK.</p> </div> <p class="b-quote__text mt-3 fs-normal">What can I say about Emerald? My first publication was in an Emerald journal back in 2009, I have been publishing with Emerald ever since, and I have been Associate Editor on two of their journals (still active with Employee Relations). I have worked with many great academics and created some fabulous networks being a part of the Emerald world. I find Emerald easy to work with, supportive and encouraging - key reasons why I remain so active and involved within the Emerald community. </p> <div><em> </em></div> </div> </div> </div> </section> <section class="paragraph paragraph--type--image-video-text-variant paragraph--view-mode--default image-text-variant" > <div class="image-text-variant--inner"> <!-- image/video #field_name --> <div class="image-text-variant--image image-text-variant--image-right"> <img src="/sites/default/files/image/matthew-ikuabe_1.jpg" alt=""> </div> <!-- text content --> <div class="image-text-variant--content"> <div class="image-text-variant--text wysiwyg"> <div class="b-quote__author"> <p class="focus">Matthew Ikuabe, Senior Lecturer, School of Construction Economics and Management, University of the Witwatersrand, South Africa.</p> </div> <p class="b-quote__text mt-3 fs-normal">Having my manuscripts published in Emerald journals has helped showcase my research findings globally. This is reflected in data on the number of downloads and citation counts of the published research. Thanks to my host institutions for facilitating publications in open access using SANLIC vouchers over the years. This has significantly influenced my career trajectory as an academic. </p> <div><em> </em></div> </div> </div> </div> </section> </div> </div> </div> </div> </div> <div class="field__item"> <section class="section b-single-col-wysiwyg" > <div class="section__inner b-single-col__inner wide"> <div class="b-single-col__wysiwyg wysiwyg"> <div class="div-colour-border"> <p><img alt="James Kahan photo" class="image-align-left" data-entity-type="file" data-entity-uuid="cfd00dad-7264-4bc1-b6ff-6bc1f0196d8e" src="/sites/default/files/inline-images/James-Kahan-250px.jpg" /></p> <div class="b-quote__author">James P. Kahan, Ph.D., Full Circle Consulting</div> <div class="b-quote__text mt-3 fs-normal"> <p>My purpose in this testimonial is to express my opinion that Emerald Publications is at the frontier of knowledge creation, addressing practical new knowledge that transcends disciplinary boundaries in an open and efficient manner. I appreciate my own interactions with Emerald staff and editors; I also take pleasure in reading many of the articles that they draw to my attention. Below, I will describe how I reached this opinion. </p> </div> <p> </p> <div class="b-accordion drop-shadow"> <p class="b-accordion__header fs-6"><button aria-controls="false" aria-expanded="false" aria-label="First accordion" class="b-accordion__trigger t-left">Read more from James Kahan</button></p> <div class="b-accordion__body wysiwyg"> <p>I had my first academic journal article published in 1965, and between then and my retirement in 2010 was active in submitting articles and reviewing submissions by others. I published in both discipline-oriented (e.g., <em>Journal of Personality and Social Psychology</em>, <em>Journal of the American Medical Association</em>) and more general (e.g., <em>Behavioral Science, Management Science</em>) outlets.</p> <p>During my career, I became acutely aware of the strengths and weaknesses of the peer-reviewed, discipline-oriented academic journal system as a way of disseminating advances in science. On the one hand, reviewers and editors can help a scientist better describe the substance of a small step advancing knowledge. On the other hand, reviewers and editors invested in the current orthodoxy of a scientific discipline may not recognise a larger step that may be leading towards a Thomas Kuhnian scientific revolution.</p> <p>While most journals hold to reasonably consistent quality standards, there will always be some journal that will publish an article, no matter how poorly the research was conducted or the report was written – if the author is willing to pay to be published. For most dwellers in the groves of Academe, publishing is better than perishing. So as an author, I sometimes had to deal with people who had a vested interest in not understanding my findings, while as a reviewer, I all too often lamented the absence of a decent Gibberish-to-English dictionary.</p> <p>I left Academe to conduct research in a think tank when my professional orientation for knowledge creation shifted from curiosity-driven to practical; over time, it appears that my shift is increasingly becoming the norm. I still did reviewing for discipline-oriented journals, but my own outlets were more typically general ones that catered to that new orientation.</p> <p>Retirement meant that I no longer conducted any research (that takes funding and institutional support for my kind of research) but it did not mean that I stopped thinking. My journal submissions dropped to zero and requests to review gradually dwindled over time. But I still was thinking, although my thoughts became more about trying to understand just what had happened to the sciences I had worked in and what could be said about the approaches I had developed.</p> <p>In 2020, I was pleasantly surprised when I got a message from Professor Jonathan Calof, newly installed as the North American regional editor of Emerald Publications’ journal <em>Foresight</em>, asking me whether I was interested in being an author or reviewer for a special issue on foresight in North America. I wrote back, saying that I was interested in both reviewing and submitting, but I had no recent research. Instead had been thinking about writing something about how foresight relates to the increasing transdisciplinarity of science, and he told me that Emerald journals had a “viewpoint” category for submissions such as what I wanted to write. So, to cut to the chase, I wrote my article, got two reasonable reviews, negotiated a way to satisfy the editor and the reviewers, and the article was published.</p> <p>There was a nice Zoom call for announcing the special issue with a bunch of interesting people. One of those interesting people was Ozcan Saritas, Editor-in-Chief of <em>Foresight</em>. When I got an idea of writing something showing the evolution of a scenario gaming method I had worked on 20 years earlier, I wrote him asking whether he was interested. He was, so I wrote it up and it appeared as another viewpoint article. I should mention that in getting from acceptance to appearance for both articles, I had wonderful support from Emerald’s Ashleigh Weller.</p> <p>Earlier this year, I received a message from Douglas Medland, marketing editor for Emerald, asking whether I had anything in the pipeline about trust and management. As it happened, I’d been thinking a lot about trust, but of course had no recent research, so I offered a way of thinking about trust that I had used in my work but never published. He asked me to put it into a short piece that he could post on Emerald’s website in its <a href="https://www.emeraldgrouppublishing.com/our-goals/responsible-management/trust-how-it-built-and-how-it-broken">Trust and Management section</a>. I did, and it came out just a few days ago. With luck, this will not be the last of my interactions with Emerald. </p> </div> </div> </div> </div> </div> </section></div> <div class="field__item"> <section class="section b-single-col-wysiwyg" > <div class="section__inner b-single-col__inner wide"> <div class="b-single-col__wysiwyg wysiwyg"> <div class="div-colour-border"> <p><img alt="anne-gimson" class="image-align-right" data-entity-type="file" data-entity-uuid="c93cb650-aeb2-40d0-812f-93f459a1a6e4" src="/sites/default/files/inline-images/Anne-Gimson_0.jpg" /></p> <div class="b-quote__author">Anne Gimson, CEO of Strategic Developments International, and Editor-in-Chief of Development & Learning in Organisations – 20 July 2023</div> <div class="b-quote__text mt-3 fs-normal"> <p>Emerald is also a special organisation. Firstly, the company values around building trust, creating fairness and maximising inclusivity mirror my personal values in the leadership development and coaching work that I do. The Emerald team I work with provide excellent support and speedy responses to any queries, ideas or issues. They provide high quality systems and processes whilst allowing me full editorial freedom to shape the journal in the way I feel will add most value to our readers around the globe. </p> </div> <p> </p> <div class="b-accordion drop-shadow"> <p class="b-accordion__header fs-6"><button aria-controls="false" aria-expanded="false" aria-label="First accordion" class="b-accordion__trigger t-left">Read more from Anne Gimson</button></p> <div class="b-accordion__body wysiwyg"> <p>As the Editor-in-Chief of Development & Learning in Organisations, I work to help people bring their ideas, research and practice to fellow professionals in a succinct and accessible way. Doing this job is a privilege with every article I read adding to my own learning. It allows me to interact with people around the world who share my passion for learning and who I would otherwise not meet. I recognise each writer entrusts me with something that is precious to them, something which they have felt strongly enough to write about and something they wish to share. I always aim to take care, responding in a respectful, helpful and timely manner.</p> <p>Emerald is also an organisation that is constantly looking to the future, establishing innovative processes to improve the quality of experience for authors, reviewers, editors and most importantly, the reader. Technology is constantly shifting the ground within publishing (sometimes overnight as with Large Language Models such as ChatGPT) and, as an editor, I am confident I can rely on Emerald to be fully engaged in shaping and speedily responding to these changing landscapes.</p> </div> </div> </div> <p> </p> <p> </p> <div class="row"> <div class="column-two"> <div class="b-quote__author"> <p class="focus">Shirish Raibagkar - Author - <a href="https://www.emeraldgrouppublishing.com/journal/qae" target="_blank">Quality Assurance in Education</a></p> </div> <p class="b-quote__text mt-3 fs-normal">As long as Rakhi Madam is taking care of us, we need not worry at all. This is what I have been telling my co-authors all the while. Thanks a ton for your valuable support and efforts. I am sure we will be successful very soon. </p> </div> <div class="column-two"> <div class="b-quote__author"> <p class="focus">Ismah Osman, co-author of <a href="https://www.emerald.com/insight/content/doi/10.1108/JIMA-09-2021-0283/full/html" target="_blank">The dilemma of millennial Muslims towards financial management: an Islamic financial literacy perspective</a></p> </div> <p class="b-quote__text mt-3 fs-normal">Dear Sir, hoping that you are blessed with good health and spirit. Thanks a billion...you guys rock! Your cooperation is highly appreciated. </p> </div> </div> <p> </p> <div class="row"> <div class="column-two"> <div class="b-quote__author"> <p class="focus">Annya Braca, co-author of <a href="https://www.emerald.com/insight/content/doi/10.1108/JSIT-07-2022-0166/full/html" target="_blank">Persuasive communication systems: a machine learning approach to predict the effect of linguistic styles and persuasion techniques</a></p> </div> <p class="b-quote__text mt-3 fs-normal">Your kind words and support are truly appreciated. I had a positive experience publishing with Emerald and I would like to publish again in the near future. Additionally, I am delighted to see that the paper has already received many views and downloads. It is always nice to see that your work is being read and appreciated by others. Thank you again for your support. </p> </div> <div class="row"> <div class="column-two"> <div class="b-quote__author"> <p class="focus">Kausar Yasmeen – Author – <a href="https://www.emeraldgrouppublishing.com/journal/ies" target="_blank">Islamic Economic Studies</a></p> </div> <p class="b-quote__text mt-3 fs-normal">I'm surprised by your excellent service! I know thousands of emails come in, and it's not easy to reply to all of them, but your confirmation and detailed message make me feel like you do the job with heart. 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