CINXE.COM

<!DOCTYPE html> <html lang="en"> <head> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=5.0, minimum-scale=1.0, user-scalable=yes"/> <meta name="robots" content="noindex, nofollow, noarchive"/> <base href="/"> <title>Easy Returns</title> <script type="text/javascript"> var retailerJSON = 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We'll also send a copy of the email to","returns.item.price":"Price","returns.instruction[1].printerless_mail_fedex":"Pack up your items","returns.return_options.printerless_mail.description":"Show the return code at a convenient location and they'll print the label for you.","returns.item.Style":"Style","returns.instruction[0].description_mail_fedex":"If you\u2019re unable to print, bring the email to a FedEx store for assistance.","returns.return_methods.store.features[3].feature":"To return items to our store, please remember to bring the invoice you received with your items.","returns.store_locator.mail.self.title":"","returns.return_options.mail.mail_ups.store_link_text":"Find a UPS location","returns.validate.form.number.label":"Order Number","returns.step_1.returned_header":"","returns.return_methods.mail_ups.features[0].feature":"Drop off at any UPS location","returns.step_3.return_post_error_tooltip":"Unfortunately, we are unable to complete your return at this time. 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Please note - if you are returning more than 1 item, please start a new return per item.","returns.step_3.return_method_label":"Return Method:","returns.return_methods.store.features[1].feature":"Return without repacking","returns.step_3.step_3_header":"Review your return.","returns.return_methods.mail_ups.store_link":"https://www.ups.com/dropoff","returns.step_2.header":"Select your Drop Off location","returns.return_methods.printerless_mail_fedex.title":"Have FedEx print your prepaid shipping label","returns.instruction[0].description_mail_ups":"If you\u2019re unable to print, bring the email to a UPS store for assistance.","returns.return_options.mail.multi_fee_label":"Price Varies","returns.step_3.mail_ups":"Drop off at UPS","returns.printerless_info_page.print_label_link":"","returns.step_3.blind_item_disclaimer":"** You will receive a separate email detailing this item's return value and a store credit for that amount.","returns.return_methods.printerless_mail_fedex.store_link":"https://www.fedex.com/locate/","returns.return_methods.mail_ups.features[2].feature":"If your item(s) is eligible for free return shipping, this fee will be manually adjusted when your return is processed.","returns.step_3.self":"Drop off at the carrier of your choice","returns.instruction[2].button_printerless_mail_fedex":"GET MOBILE RETURN CODE","returns.store_locator.mail.self.search_title":"","returns.step_3.step_3_subheader_printerless_mail_fedex":"We'll email your FedEx Mobile Return Code when you submit your return.","returns.return_methods.printerless_mail_fedex.features[2].feature":"Track your return easily online","returns.return_options.mail.self.title":"Use the Carrier of Your Choice","returns.printerless_info_page.barcode_placeholder_text":"Mobile Return Code did not load","returns.step_3.step_3_subheader_store":"You will be able to download a return slip to take to our store once you submit your return.","returns.return_methods.self.features[0].feature":"Use a method convenient for you","returns.step_3.mail_fedex":"Drop off at FedEx","returns.step_1.initiated_returns_header":"Pending return(s):","returns.step_1.header_msg4.sub_msg":"","returns.instruction[2].description_mail_fedex":"Drop off your package at a <a href='http://www.fedex.com/us/dropbox' target='_blank'>FedEx location<\/a> near you. Once it ships, use the link in your confirmation email to track its progress.","returns.validate.order_info_error_text":"We don\u2019t seem to recognize that order number or email address. Please double check and try again.","returns.validate.form.email.label":"Email","returns.item.category_label":"Category: ","returns.step_1.sidepanel_next":"DONE","returns.instruction[0].button_printerless_mail_fedex":"GET MOBILE RETURN CODE","returns.step_1.header_msg7.main_msg":"There are no eligible item(s) to return from order $orderNumber.","returns.return_options.mail.mail_fedex.store_link_text":"Find a FedEx location","returns.validate.form.email.aria_label":"Enter Your Email","returns.validate.toggle_view_gift_title":"Not returning a gift?","returns.return_options.mail.title":"Ship It Back with FedEx","returns.step_2.sidepanel_address_validation_error":"Address Not Found. 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Once it ships, use the link in your confirmation email to track its progress.","returns.step_3.ship_by_terms":"","returns.step_2.sidepanel_address":"Done","returns.validate.restricted.order.source":"Sorry, but we\u2019re unable to process online returns from your location. We have received your return request and a member of our Client Services team will provide you with a return label within 1 business day.","returns.validate.toggle_view_link_text":"Start a gift return","returns.validate.background_image_link":"https://assets.narvar.com/retailers/bowerswilkins/RETURNS_DESKTOP_20231129165039.jpg","returns.return_methods.store.title":"Bring it to our store","returns.step_3.tax_label":"Tax","returns.return_methods.printerless_mail_fedex.features[1].feature":"No printer required","returns.validate.return_policy_link_text":"Our Return & Exchange Policy","returns.return_options.mail.mail_ups.store_link":"https://www.ups.com/dropoff","returns.step_1.sidepanel_product.return":"Return","returns.validate.inv.oms.timeout":"Oops, let's try this again. Please resubmit your information. For assistance, call <a href='tel:+16505859550' class='customer-service-link'>+1(650)-585-9550<\/a>.","returns.step_2.subheader":"","returns.step_3.refund_label":"Prefer a Gift Card?","returns.step_1.returning_header":"","returns.step_4.return_instructions_header":"Here's how to get your item(s) back to us:","returns.step_2.sidepanel_next":"Done","returns.step_1.sidepanel_additional_comments":"Additional comments (optional):","returns.step_1.next_button":"Next","returns.item.size_label":"Size","returns.step_1.header_msg3.sub_msg":"","returns.step_3.drop_off_details.title":"Drop-Off Details","returns.step_3.drop_off_details.labels.address":"Address","returns.step_1.header_msg3.main_msg":"There are no eligible item(s) to return from order $orderNumber.","returns.instruction[2].mail_fedex":"Ship it back to us","returns.return_methods.mail_fedex.features[1].feature":"Track your return easily online","returns.step_1.sidepanel_comments_description":"Please tell us in 1 or 2 sentences why you would like to return this item.","returns.store_locator.mail.mail_ups.search_title":"Search for locations near","returns.validate.button_text":"NEXT","returns.instruction[0].printerless_mail_fedex":"Place your items in the original or new package, and seal it. Mark out any old addresses and barcodes.","returns.step_async_label.header":"We received your return request.","returns.instruction[0].description_store":"If you\u2019re unable to print, you can also bring the email to the store with you.","returns.step_3.return_by_terms":"","returns.instruction[0].mail_fedex":"Print your shipping label","returns.step_1.scanned_returns_header":"Requested return(s):","returns.instruction[1].description_store":"Bring along your return item(s) and the return slip. Our sales associates will be happy to help complete your return or exchange.","returns.step_1.sidepanel_additional_comments_mandatory":"Reason for return (required):","returns.step_1.na_returns_header":"Not eligible for return:","returns.instruction[0].description_self":"","returns.return_options.mail.self.description":"","returns.instruction[0].mail_ups":"Print your shipping label","returns.return_options.printerless_mail.subtitle":"No printing needed","returns.printerless_info_page.email_secondary_confirmation":"Thanks! We'll also send a copy of the email to $email","returns.step_3.step_3_subheader_mail_fedex":"You will be able to download your prepaid shipping label and return instructions once you submit your return.","returns.step_1.sidepanel_title":"TELL US ABOUT YOUR RETURN","returns.return_methods.self.description":"","returns.printerless_info_page.email_secondary_send_button":"SEND","returns.step_1.header_msg6.sub_msg":"These items from your order $orderNumber can be returned within 30 days after the ship date. Please note - if you are returning more than 1 item, please start a new return per item.","returns.landing.help_text":"NEED HELP","returns.printerless_error_page.customer_service_contact_link_text":"Customer Service Link","returns.step_3.refund_disclaimer_gift":"** A gift card will be issued to the recipient for the amount of the returned merchandise.<\/br><a target='_blank' class='underlined-link' href='https://peninsulatrading.co'> Learn more about gift returns<\/a>","returns.printerless_info_page.location_header":"Nearby Location","returns.instruction[1].description_self":"Place your packing slip and items in the original or new package, and seal it. Mark out any old addresses and barcodes, then put on your return shipping label.","returns.instruction[1].dropoff_location.printerless_mail_fedex":"Drop off your return at:","returns.store_locator.mail.mail_fedex.search_placeholder":"Zip Code","returns.step_3.estimated_refund_gift_label":"Estimated Refund by Gift Card*","returns.step_1.header_msg2.sub_msg":"These items from your order $orderNumber can be returned within 30 days after the ship date. Please note - if you are returning more than 1 item, please start a new return per item.","returns.step_1.initiated_returns_tracking_number_label":"","returns.validate.restricted.country":"Sorry, but we're unable to process online returns from your location. Please contact our <a target='_blank' href='https://peninsulatrading.co' class='customer-service-link'>Customer Service<\/a> team for details and additional assistance.","returns.step_1.header_msg4.main_msg":"There are no eligible item(s) to return from order $orderNumber.","returns.return_methods.mail_ups.features[1].feature":"Track your return easily online","returns.validate.restricted.canada.source":"Please contact us to help you complete this return. Call +1(650)-585-9550 or e-mail <a target='_blank' class='customer-service-link' href='https://peninsulatrading.co'>Customer Service.<\/a>","returns.return_methods.store.description":"","returns.validate.return_policy_link":"https://www.bowerswilkins.com/en-us/support/shop-support#returns","returns.step_2.sidepanel_title":"Your Shipping Address","returns.instruction[2].description_self":"Take your shipment to the carrier of your choice and pay the return postage at the time you send your return via insured mail.<\/br><\/br>Please note: Returns must be received within 60 days of delivery.","returns.instruction[0].description_printerless_mail_fedex":"","returns.validate.button_gift_text":"NEXT","returns.store_locator.mail.mail_fedex.search_title":"Search for locations near","returns.step_1.return_eligibility_only_header":"This item is eligible for return only.","returns.printerless_info_page.email_input_label":"Email","returns.step_3.printerless_mail_fedex":"FedEx Mobile Return Code","returns.return_options.printerless_mail.printerless_mail_fedex.title":"Drop Off at FedEx","returns.instruction[1].description_mail_fedex":"Place your item(s) AND the packing slip inside a sturdy container, like the one your merchandise came in. Mark out any older addresses and barcodes. Tape up your package and affix your shipping label to the outside.","returns.return_methods.store.features[2].feature":"Enjoy personal service","returns.step_1.header_msg5.sub_msg":"These items from your order $orderNumber can be returned within 30 days after the ship date. Please note - if you are returning more than 1 item, please start a new return per item.","returns.validate.footer.privacy_policy":"Privacy Policy","returns.step_3.drop_off_details.labels.location":"Location","returns.step_1.sidepanel_tell_us_more":"Can you tell us more?","returns.step_3.drop_off_details.buttons.edit":"Edit","returns.step_4.email_confirmation.printerless_mail_fedex":"A confirmation email with your FedEx Mobile Return Code has been sent to","returns.validate.loading_message":"Retrieving your order details.","returns.instruction[2].printerless_mail_fedex":"Bring your return to a nearby FedEx location","returns.instruction[0].store":"Print your return slip","returns.validate.form.zip.aria_label":"Enter Your Billing Zip Code","returns.step_1.sidepanel_question":"Why do you want to return this item?","returns.validate.login_sidebar_subtitle":" ","returns.return_methods.printerless_mail_fedex.description":"","returns.general.to_be_determined":"","returns.instruction[1].locator_link_text_store":"Find a store near you","returns.item.qty_label":"Quantity: ","returns.instruction[1].mail_ups":"Pack up your return","returns.instruction[2].dropoff_location.mail_fedex":"Drop them off at a FedEx location","returns.printerless_info_page.email_secondary_link":"Send to another email address","returns.return_methods.mail_fedex.features[0].feature":"Drop off at any FedEx location","returns.return_options.printerless_mail.instructions":"Which shipping service would you like to use?","returns.step_3.subtotal_label":"Subtotal","returns.step_1.header_msg6.main_msg":"What would you like to return?","returns.step_1.past_date_header":"There are no eligible item(s) to return from order $orderNumber.","returns.validate.allowed.country":"International orders cannot be returned.","returns.step_1.add_blind_return_link_text":"Add Item","returns.step_1.add_blind_return_header":"","returns.step_4.email_secondary_link":"Send to another email address","returns.item.reason_label":"Return Reason: ","returns.general.free_label":"FREE","returns.printerless_error_page.customer_service_contact_text":"If you aren't able to get your code, contact customer service.","returns.return_methods.printerless_mail_fedex.store_link_text":"Locate a FedEx store near you","returns.step_1.sidepanel_returns_button":"RETURN THIS ITEM","returns.instruction[1].description_printerless_mail_fedex":"","returns.printerless_info_page.print_label_header":"If your mobile return code is not working, please contact Customer Care at 800-370-3740","returns.validate.login_sidebar_gift_title":"Gift Returns","returns.step_1.reprint_label_btn":"","returns.instruction[0].button_store":"PRINT RETURN SLIP","returns.return_methods.mail_ups.store_link_text":"Find a UPS drop-off location","returns.return_options.mail.description":"Send your package back to us.","returns.step_3.store":"Drop off at Store","returns.step_1.header_msg1.main_msg":"What would you like to return?","returns.item.Color":"Color","returns.return_methods.mail_fedex.features[2].feature":"You pay return shipping","returns.return_methods.self.features[1].feature":"Flexible costs and speeds","returns.return_methods.mail_fedex.store_link":"https://www.fedex.com/locate/","returns.step_1.not_eligible_header":"","returns.return_options.mail.mail_fedex.title":"Ship It Back with FedEx","returns.landing.help_url":"https://www.bowerswilkins.com/en-us/support/contact-us.html","returns.item.quantity":"Quantity","returns.step_async_label.desc":"Your shipping label and the next steps for your return will be sent to {email}.","returns.return_options.printerless_mail.<METHOD_KEY>.title":"Drop Off at FedEx","returns.step_4.email_secondary_send_button":"SEND","returns.instruction[0].self":"Print your return shipping label","returns.return_options.mail.mail_fedex.description":"","returns.return_methods.mail_ups.disclaimer":"","returns.instruction[2].mail_ups":"Ship it back to us","returns.step_1.sidepanel_return_quantity":"How many would you like to return?","returns.return_methods.store.store_link_text":"Find a Store","returns.validate.toggle_view_title":"Returning a gift?","returns.instruction[2].description_printerless_mail_fedex":"A FedEx store associate will scan your code and take care of your return package.","returns.instruction[2].dropoff_location.mail_ups":"Drop them off at a UPS location","returns.step_3.refund_disclaimer":"* This is an estimate. Actual refund amount is subject to applied discounts, tax, shipping costs, and item condition.","returns.step_1.sidepanel_product_choice":"Would you like to return or exchange this?","returns.store_locator.mail.mail_fedex.title":"FedEx Locations Near","returns.validate.toggle_view_link_gift_text":"Start a return","returns.return_options.mail.self.store_link":"","returns.instruction[0].button_self":"Print Return Label","returns.step_1.header_msg7.sub_msg":"","returns.step_1.header_msg2.main_msg":"What would you like to return?","returns.return_options.mail.self.store_link_text":"","returns.instruction[1].self":"Pack up your items","returns.return_options.mail.mail_fedex.store_link":"https://www.fedex.com/locate/","returns.return_methods.store.disclaimer":"","returns.step_3.gift_box_placeholder":"Email Address","returns.item.final_sale_message":"Final sale items cannot be returned or exchanged. $returnByDate, was the last date to return this item.","returns.item.clearance_sale":"This is a clearance item","returns.step_1.cancel_return_btn":"Cancel Return","returns.validate.background_image_link_mobile":"https://assets.narvar.com/retailers/bowerswilkins/RETURNS_MOBILE_20231129165019.jpg","returns.return_methods.printerless_mail_fedex.features[0].feature":"Show the return code at any FedEx store","returns.step_3.estimated_refund_label":"Estimated Refund*","returns.store_locator.mail.mail_ups.title":"UPS Locations Near","returns.general.skip_to_content":"Skip to Content","returns.instruction[1].mail_fedex":"Pack up your return","returns.instruction[1].description_mail_ups":"Place your item(s) AND the packing slip inside a sturdy container, like the one your merchandise came in. Mark out any older addresses and barcodes. Tape up your package and affix your shipping label to the outside.","returns.store_locator.mail.mail_ups.search_placeholder":"Zip Code","returns.validate.validate_title":"Please Wait","returns.return_methods.store.features[0].feature":"Get your refund/exchange instantly","returns.validate.form.zip.gift_label":"Shipping Zip Code","returns.item.price_label":"Price: ","returns.validate.login_sidebar_title":"Returns","returns.instruction[2].self":"Ship it back to us","returns.step_3.return_credit_label":"Return Credit","returns.step_3.shipping_address":"Shipping address: ","returns.return_methods.mail_fedex.title":"Use a prepaid shipping label","returns.step_1.next_button.disabled.error":"","returns.step_4.warehouse_address":"Ship your package to this address:","returns.printerless_error_page.try_again_link_text":"Try Again","returns.step_async_label.printerless_desc":"Your Mobile Return Code and the next steps for your return will be sent to {email}.","returns.step_1.cancel_return_error_tooltip":"Our system is offline for maintenance, please try again later or <a target='_blank' href='https://peninsulatrading.co' class='customer-service-link'>contact us<\/a> for help.","returns.printerless_error_page.code_retrieval_error_text":"There was an issue retrieving your Mobile Return Code.","returns.step_1.header_msg5.main_msg":"What would you like to return?","returns.general.back_button":"Back","returns.return_methods.store.store_link":"https://peninsulatrading.co"}; var requestUuid = '4e7cf871b5e745d0b2356bac12e4e12b'; var returnsSettings = {"returns":{"sidebar_comments":{"returns":{"comments_count":100}},"itemLimit":1,"uiVersion":"2.5","locale":{"default_readable_locale":"English (US)","default":"en_US","supported_locales":[{"locale_code":"de_DE","readable_locale":"German (DE)","language":"","isCurrentLocale":false},{"locale_code":"en_CA","readable_locale":"English (CA)","language":"","isCurrentLocale":false},{"locale_code":"en_GB","readable_locale":"English (GB)","language":"","isCurrentLocale":false},{"locale_code":"en_NL","readable_locale":"English (NL)","language":"","isCurrentLocale":false},{"locale_code":"en_US","readable_locale":"English (US)","language":"","isCurrentLocale":false},{"locale_code":"fr_CA","readable_locale":"French (CA)","language":"","isCurrentLocale":false}],"enabled":true},"api_version":3,"ineligible_reasons":{},"enableDisabledBtnError":false,"headerStyle":"CenterMenuLeftLogo","css_src":"https://assets.narvar.com/retailers/bowerswilkins/style11_20220308084201.css","displayEligibilityMsg":false,"specialHandlingRestrictions":{"itemLimit":1,"qtyPerItemLimit":1},"showInitiatedReturnsTrackingNumber":false,"returnOptions":{"methods":{"printerless_mail_fedex":{"store_locator_radius":100,"store_locator_query_params":[{"value":["fedex"],"key":"carriers"},{"value":["printerless"],"key":"supportedactions"}],"id":"printerless_mail","get_address":false,"store_locator":true},"mail_ups":{"disable_email":false,"id":"mail","get_address":true},"self":{"disable_email":false,"id":"self","get_address":false,"use_method_price_label":true}},"authToken":"c6920de95bd526c206dbe2ad9f5c202ad2502415622be657af539e2e77dade66","options":[{"displayMethods":false,"methods":["printerless_mail_fedex"],"id":"printerless_mail"}],"enabled":true,"availableOptionsApi":true},"enableBackButton":true,"disableItemCancel":true,"validation":{"return_type":"regular_returns","custom_class_names":"btn btn-primary btn-lg btn-block","ineligible_states":[],"name":"myOrder","model":"order","multi_order":false,"zip_validation_enabled":false,"input_controls":[[{"css":"100","enableOn":"","is_required":true,"name":"number","id":"number","type":"text"}],[{"css":"100","enableOn":"","is_required":true,"name":"email","id":"email","type":"email"}]]},"display_help":true}}; var secureMode = false; var LASSEN_URL = 'https://lassen.narvar.com'; var NARVARJS_URL = 'https://js.narvar.com'; var pickupsEnabled = true; var pickupsPolicyCheckboxEnabled = false; var pickupsModalVersion = 'v1'; var pickupsEnableCTA = true; var accessToken = ''; var locationTagSettings = '{"methods":{"style":{"backgroundColor":"#F6F6F6","color":"#000000","fontWeight":"400","lineHeight":"16px","borderColor":"#999999","borderWidth":"1px","borderStyle":"solid","borderRadius":"2px","padding":"0.1rem 0.4rem"},"content":{"mail":"Box & Label Required","printerless_mail":"Box Required, No Label","boxless":"No Box or Label Required","locker_dropoff":"Return Locker - No Box or Label Required"}}}'; var customerProfileEnabled = false; var returnsMultiOrderEnabled = false; var assistUnificationEnabled = false; var itemsLayout = 'item_view'; try { var sublimeNarvarAppCta = 'null'; } catch (e) { console.error(e); var sublimeNarvarAppCta = '{}'; } </script> </head> <body ng-controller="MainController"> <skip-content></skip-content> <not-available ng-if="isRetailerDisabled"></not-available>  <div ng-if="!isRetailerDisabled" id="main-returns-container" class="{{ pageClass }} main-new-returns">  <div id="top"></div> <onboarding-banner ng-if="isOnboardingPreview"></onboarding-banner> <header-new></header-new> <hamburger-menu></hamburger-menu> <span class="sr-only" id="live-announcer" aria-live="polite"></span>  <div class="new-returns-container" ng-view role="main" id="main"></div> <help-section ng-if="displayHelp"></help-section>  <div class="clearfix visible-xs"></div> </div>  <noscript>This Website uses the latest in JavaScript technologies. Please enable JavaScript and update your browser to the latest version if you are able to read this message.</noscript>  <script> const jsBundles = '/r2/main.a02f37a7812b74903554.js?a02f37a7812b74903554,/r2/hosted.a02f37a7812b74903554.js?a02f37a7812b74903554'.split(','); const cssBundles = '/r2/main.a3364879c3d98bfa3f1d.css?a02f37a7812b74903554'.split(','); const hosted = window.returnsSettings && window.returnsSettings.returns && window.returnsSettings.returns.useHeadlessReturns; const appScript = document.createElement("script"); appScript.type = "text/javascript"; if (hosted) { appScript.src = jsBundles.find(e => e.includes("hosted")); document.body.appendChild(appScript); } else { appScript.src = jsBundles.find(e => e.includes("main")); document.body.appendChild(appScript); const appStyle = document.createElement("link"); appStyle.href = cssBundles.find(e => e.includes("main")); appStyle.rel = "stylesheet"; document.head.prepend(appStyle); const cssSrc = (window.returnsSettings && window.returnsSettings.returns && window.returnsSettings.returns.css_src) || (window.returnsSettings && window.returnsSettings.repairs && window.returnsSettings.repairs.css_src) || ''; if (cssSrc) { const retailerStyles = document.createElement('link'); retailerStyles.setAttribute('rel', 'stylesheet'); retailerStyles.setAttribute('type', 'text/css'); retailerStyles.setAttribute('href', cssSrc); document.head.appendChild(retailerStyles); } } </script> </body> </html>