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Success Plans pricing and Professional Services pricing - Salesforce

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column-container-component"> <div class="bg-default bg-opacity">&nbsp; </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-9 col-md-9 col-lg-9"><div class="pricingComponent parbase section"> <div data-target-init-function="pricingComponent.targetInit"> <div class="columns-wrapper container-fluid pricing-container vertical-layout no-gutter"> <div class="title-editions-container hidden-xs"> <div class="row columns-wrapper"> <div class="col-sm-4 col-md-4 col-lg-4"> <h3 aria-hidden="true" class="h3 text-night text-left edition-head edition-head-1">Standard</h3> </div> <div class="col-sm-4 col-md-4 col-lg-4"> <h3 aria-hidden="true" class="h3 text-night text-left edition-head edition-head-2">Premier</h3> </div> <div class="col-sm-4 col-md-4 col-lg-4"> <h3 aria-hidden="true" class="h3 text-night text-left edition-head edition-head-3">Signature</h3> </div> </div> <div class="row columns-wrapper"> <div class="col-sm-4 col-md-4 col-lg-4"> </div> <div class="col-sm-8 col-md-8 col-lg-8"> </div> </div> <div class="row columns-wrapper"> <div class="col-sm-12 col-md-12 col-lg-12"> </div> </div> <div class="funky"> <div class="row columns-wrapper"> <div class="col-sm-4 col-md-4 col-lg-4"> </div> <div class="col-sm-4 col-md-4 col-lg-4"> </div> <div class="col-sm-4 col-md-4 col-lg-4"> <div class="edition-bar bg-brand-platform-light"></div> </div> </div> <div class="row columns-wrapper"> <div class="col-sm-4 col-md-4 col-lg-4"> </div> <div class="col-sm-8 col-md-8 col-lg-8"> <div class="edition-bar bg-brand-platform-light"></div> </div> </div> <div class="row columns-wrapper"> <div class="col-sm-12 col-md-12 col-lg-12"> <div class="edition-bar bg-brand-platform-light"></div> </div> </div> </div> </div> <div class="row columns-wrapper"> <div class="col text-center col-xs-12 col-sm-4 col-md-4 col-lg-4"> <h3 class="h3 text-center margin-10-bottom-xs hidden-sm hidden-md hidden-lg" aria-hidden="true">Standard</h3> <h3 class="sr-only">Standard</h3> <div class="edition-container no-detail"> <div class="feature-bar"></div> <div class="price-body-description text-left">Set your company up for success with self-guided, always-on resources.</div> <div class="text-center pre-text"> </div> <div class="pricing-number"> <span class="currency no-currency">Included in all licences</span> </div> <div class="pricing-tagline"> <br/> </div> <div><div class="pricing_cta_1 buttonCTAComponent parbase"> <div class="margin-20-top-lg text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " aria-label="Learn more about the Standard Success Plan " data-content-replacement-close-color="sfdc-swap-button-day" href="/ap/services/success-plans/overview/standard-success-plans/?d=cta-body-promo-247"> <span> Learn more </span> </a> </div> </div> </div></div> </div> </div> </div> <div class="col text-center col-xs-12 col-sm-4 col-md-4 col-lg-4"> <h3 class="h3 text-center margin-10-bottom-xs hidden-sm hidden-md hidden-lg" aria-hidden="true">Premier</h3> <h3 class="sr-only">Premier</h3> <div class="edition-container no-detail"> <div class="feature-bar"></div> <div class="price-body-description text-left">Start strong and grow your business with expert guidance and expedited support.</div> <div class="text-center pre-text"> </div> <div class="pricing-number"> <span class="currency no-currency">30% of net licence fees</span> </div> <div class="pricing-tagline"> <br/> <span class="billing-frequency">or included with Unlimited Edition</span> </div> <div><div class="pricing_cta_2 buttonCTAComponent parbase"> <div class="margin-20-top-lg text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " aria-label="Learn more about the Premier Success Plan " data-content-replacement-close-color="sfdc-swap-button-day" href="/ap/services/success-plans/overview/premier-success-plans/?d=cta-body-promo-248"> <span> Learn more </span> </a> </div> </div> </div></div> </div> </div> </div> <div class="col text-center col-xs-12 col-sm-4 col-md-4 col-lg-4"> <h3 class="h3 text-center margin-10-bottom-xs hidden-sm hidden-md hidden-lg" aria-hidden="true">Signature</h3> <h3 class="sr-only">Signature</h3> <div class="edition-container no-detail"> <div class="feature-bar"></div> <div class="price-body-description text-left">Get the most value from Salesforce with our proactive partnership and a personalised experience.</div> <div class="text-center pre-text"> </div> <div class="pricing-number"> <span class="currency no-currency">Contact your Account Executive</span> </div> <div class="pricing-tagline"> <br/> </div> <div><div class="pricing_cta_3 buttonCTAComponent parbase"> <div class="margin-20-top-lg text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " aria-label="Learn more about the Signature Success Plan" data-content-replacement-close-color="sfdc-swap-button-day" href="/ap/services/success-plans/overview/signature-success/?d=cta-body-promo-397"> <span> Learn more </span> </a> </div> </div> </div></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-3 col-md-3 col-lg-3"><div class="pricingComponent parbase section"> <div data-target-init-function="pricingComponent.targetInit"> <div class="columns-wrapper container-fluid pricing-container vertical-layout no-gutter"> <div class="title-editions-container hidden-xs"> <div class="row columns-wrapper"> <div class="col-sm-12 col-md-12 col-lg-12"> <h3 aria-hidden="true" class="h3 text-night text-left edition-head edition-head-1">Professional Services</h3> </div> </div> <div class="funky"> <div class="row columns-wrapper"> <div class="col-sm-12 col-md-12 col-lg-12"> <div class="edition-bar bg-brand-platform-light"></div> </div> </div> </div> </div> <div class="row columns-wrapper"> <div class="col text-center col-xs-12 col-sm-12 col-md-12 col-lg-12"> <h3 class="h3 text-center margin-10-bottom-xs hidden-sm hidden-md hidden-lg" aria-hidden="true">Professional Services</h3> <h3 class="sr-only">Professional Services</h3> <div class="edition-container no-detail"> <div class="feature-bar"></div> <div class="price-body-description text-left">Realise value quickly and become self-sufficient with Salesforce.</div> <div class="text-center pre-text"> </div> <div class="pricing-number"> <span class="currency no-currency">Contact your Account Executive</span> </div> <div class="pricing-tagline"> <br/> </div> <div><div class="pricing_cta_1 buttonCTAComponent parbase"> <div class="margin-20-top-lg text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " aria-label="Learn more about Professional Services" data-content-replacement-close-color="sfdc-swap-button-day" href="/ap/services/professional-services/overview/?d=cta-body-promo-247"> <span> Learn more </span> </a> </div> </div> </div></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" hidden-sm hidden-md hidden-lg columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">&nbsp; </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-9 col-md-9 col-lg-9"><div class="pricingComponent parbase section"> <div data-target-init-function="pricingComponent.targetInit"> <div class="columns-wrapper container-fluid pricing-container vertical-layout no-gutter"> <div class="title-editions-container hidden-xs"> <div class="row columns-wrapper"> <div class="col-sm-4 col-md-4 col-lg-4"> <h3 aria-hidden="true" class="h3 text-night text-left edition-head edition-head-1">Standard</h3> </div> <div class="col-sm-4 col-md-4 col-lg-4"> <h3 aria-hidden="true" class="h3 text-night text-left edition-head edition-head-2">Premier</h3> </div> <div class="col-sm-4 col-md-4 col-lg-4"> <h3 aria-hidden="true" class="h3 text-night text-left edition-head edition-head-3">Signature</h3> </div> </div> <div class="row columns-wrapper"> <div class="col-sm-4 col-md-4 col-lg-4"> </div> <div class="col-sm-8 col-md-8 col-lg-8"> </div> </div> <div class="row columns-wrapper"> <div class="col-sm-12 col-md-12 col-lg-12"> </div> </div> <div class="funky"> <div class="row columns-wrapper"> <div class="col-sm-4 col-md-4 col-lg-4"> </div> <div class="col-sm-4 col-md-4 col-lg-4"> </div> <div class="col-sm-4 col-md-4 col-lg-4"> <div class="edition-bar bg-brand-platform-light"></div> </div> </div> <div class="row columns-wrapper"> <div class="col-sm-4 col-md-4 col-lg-4"> </div> <div class="col-sm-8 col-md-8 col-lg-8"> <div class="edition-bar bg-brand-platform-light"></div> </div> </div> <div class="row columns-wrapper"> <div class="col-sm-12 col-md-12 col-lg-12"> <div class="edition-bar bg-brand-platform-light"></div> </div> </div> </div> </div> <div class="row columns-wrapper"> <div class="col text-center col-xs-12 col-sm-4 col-md-4 col-lg-4"> <h3 class="h3 text-center margin-10-bottom-xs hidden-sm hidden-md hidden-lg" aria-hidden="true">Standard</h3> <h3 class="sr-only">Standard</h3> <div class="edition-container "> <div class="feature-bar"></div> <div class="price-body-description text-left">Set your company up for success with self-guided, always-on resources.</div> <div class="text-center pre-text"> </div> <div class="pricing-number"> <span class="currency no-currency">Included in all licences</span> </div> <div class="pricing-tagline"> <br/> </div> <div><div class="pricing_cta_1 buttonCTAComponent parbase"> <div class="margin-20-top-lg text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " aria-label="Learn more about the Standard Success Plan " data-content-replacement-close-color="sfdc-swap-button-day" href="/ap/services/success-plans/overview/standard-success-plans/?d=cta-body-promo-247"> <span> Learn more </span> </a> </div> </div> </div></div> </div> <div class="features"> <div class="hidden-sm hidden-md hidden-lg mobile-expander"> <a role="button" class="simple-link see-features"> <div class="feature-text" data-text-swap="Close">See Features</div> <div class="feature-caret salesforce-icon icon-sfdc-icon-down-arrow"></div> </a> </div> <div class="hidden-xs"> <div class="text-left pricing-features feature-data"> <div class="accordionContainer section"> <div class="panel-group" role="tablist"> <div class="panel"> <div class="panel-heading" role="tab"> <a role="button" data-toggle="collapse" href="#pricingcomponent_301-1963665595_featurecomparisoncat-658814813_0" aria-expanded="false" aria-controls="collapseListGroup0" class="collapsed"> <h4 class="panel-title panel-heading-icon h4 text-cumulonimbus">See all features.</h4> </a> </div> <div class="panel-collapse collapse " id="pricingcomponent_301-1963665595_featurecomparisoncat-658814813_0"> <div class="panel-body"> <p> <svg class="salesforce-pricing-icon pricing-checked" role="img" aria-label="included"></svg><span class="feature">Trailhead, Help Portal, Trailblazer Community, Success Centre</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" role="tooltip" aria-label="Learn Salesforce with fun online paths for admins, developers, and users." data-content="Learn Salesforce with fun online paths for admins, developers, and users." data-placement="responsive" tabindex="0"></span> </p> <p> <svg class="salesforce-pricing-icon pricing-checked" role="img" aria-label="included"></svg><span class="feature">Technical Support</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" role="tooltip" aria-label="Submit support cases online to our teams." data-content="Submit support cases online to our teams." data-placement="responsive" tabindex="0"></span> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="col text-center col-xs-12 col-sm-4 col-md-4 col-lg-4"> <h3 class="h3 text-center margin-10-bottom-xs hidden-sm hidden-md hidden-lg" aria-hidden="true">Premier</h3> <h3 class="sr-only">Premier</h3> <div class="edition-container "> <div class="feature-bar"></div> <div class="price-body-description text-left">Start strong and grow your business with expert guidance and expedited support.</div> <div class="text-center pre-text"> </div> <div class="pricing-number"> <span class="currency no-currency">30% of net licence fees</span> </div> <div class="pricing-tagline"> <br/> <span class="billing-frequency">or included with Unlimited Edition</span> </div> <div><div class="pricing_cta_2 buttonCTAComponent parbase"> <div class="margin-20-top-lg text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " aria-label="Learn more about the Premier Success Plan " data-content-replacement-close-color="sfdc-swap-button-day" href="/ap/services/success-plans/overview/premier-success-plans/?d=cta-body-promo-248"> <span> Learn more </span> </a> </div> </div> </div></div> </div> <div class="features"> <div class="hidden-sm hidden-md hidden-lg mobile-expander"> <a role="button" class="simple-link see-features"> <div class="feature-text" data-text-swap="Close">See Features</div> <div class="feature-caret salesforce-icon icon-sfdc-icon-down-arrow"></div> </a> </div> <div class="hidden-xs"> <div class="text-left pricing-features feature-data"> <div class="accordionContainer section"> <div class="panel-group" role="tablist"> <div class="panel"> <div class="panel-heading" role="tab"> <a role="button" data-toggle="collapse" href="#pricingcomponent_301-1963665595_featurecomparisoncat-658814813_1" aria-expanded="false" aria-controls="collapseListGroup0" class="collapsed"> <h4 class="panel-title panel-heading-icon h4 text-cumulonimbus">See all features.</h4> </a> </div> <div class="panel-collapse collapse " id="pricingcomponent_301-1963665595_featurecomparisoncat-658814813_1"> <div class="panel-body"> <p> <svg class="salesforce-pricing-icon pricing-checked" role="img" aria-label="included"></svg><span class="feature">Trailhead, Help Portal, Trailblazer Community, Success Centre</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" role="tooltip" aria-label="Learn Salesforce with fun online paths for admins, developers, and users." data-content="Learn Salesforce with fun online paths for admins, developers, and users." data-placement="responsive" tabindex="0"></span> </p> <p> <svg class="salesforce-pricing-icon pricing-checked" role="img" aria-label="included"></svg><span class="feature">Technical Support</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" role="tooltip" aria-label="Submit support cases online to our teams." data-content="Submit support cases online to our teams." data-placement="responsive" tabindex="0"></span> </p> <p> <svg class="salesforce-pricing-icon pricing-checked" role="img" aria-label="included"></svg><span class="feature">24x7 Phone Support &amp; Developer Support</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" role="tooltip" aria-label="Receive support through online submissions and phone access, plus code review and troubleshooting for developers." data-content="Receive support through online submissions and phone access, plus code review and troubleshooting for developers." data-placement="responsive" tabindex="0"></span> </p> <p> <svg class="salesforce-pricing-icon pricing-checked" role="img" aria-label="included"></svg><span class="feature">Expert Coaching</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" role="tooltip" aria-label="Get outcome-based sessions with specialised resources for stages like onboarding, implementation, optimisation, and adoption. Also includes Expert Coaching Office Hours." data-content="Get outcome-based sessions with specialised resources for stages like onboarding, implementation, optimisation, and adoption. Also includes Expert Coaching Office Hours." data-placement="responsive" tabindex="0"></span> </p> <p> <svg class="salesforce-pricing-icon pricing-checked" role="img" aria-label="included"></svg><span class="feature">Trailhead Academy Discounts</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" role="tooltip" aria-label="Get discounted pricing for Trailhead Academy public classes and bulk certifications (25% off for Premier, 35% off for Signature)." data-content="Get discounted pricing for Trailhead Academy public classes and bulk certifications (25% off for Premier, 35% off for Signature)." data-placement="responsive" tabindex="0"></span> </p> <p> </p> <p> </p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="col text-center col-xs-12 col-sm-4 col-md-4 col-lg-4"> <h3 class="h3 text-center margin-10-bottom-xs hidden-sm hidden-md hidden-lg" aria-hidden="true">Signature</h3> <h3 class="sr-only">Signature</h3> <div class="edition-container "> <div class="feature-bar"></div> <div class="price-body-description text-left">Get the most value from Salesforce with our proactive partnership and a personalised experience.</div> <div class="text-center pre-text"> </div> <div class="pricing-number"> <span class="currency no-currency">Contact your Account Executive</span> </div> <div class="pricing-tagline"> <br/> </div> <div><div class="pricing_cta_3 buttonCTAComponent parbase"> <div class="margin-20-top-lg text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " aria-label="Learn more about the Signature Success Plan" data-content-replacement-close-color="sfdc-swap-button-day" href="/ap/services/success-plans/overview/signature-success/?d=cta-body-promo-397"> <span> Learn more </span> </a> </div> </div> </div></div> </div> <div class="features"> <div class="hidden-sm hidden-md hidden-lg mobile-expander"> <a role="button" class="simple-link see-features"> <div class="feature-text" data-text-swap="Close">See Features</div> <div class="feature-caret salesforce-icon icon-sfdc-icon-down-arrow"></div> </a> </div> <div class="hidden-xs"> <div class="text-left pricing-features feature-data"> <div class="accordionContainer section"> <div class="panel-group" role="tablist"> <div class="panel"> <div class="panel-heading" role="tab"> <a role="button" data-toggle="collapse" href="#pricingcomponent_301-1963665595_featurecomparisoncat-658814813_2" aria-expanded="false" aria-controls="collapseListGroup0" class="collapsed"> <h4 class="panel-title panel-heading-icon h4 text-cumulonimbus">See all features.</h4> </a> </div> <div class="panel-collapse collapse " id="pricingcomponent_301-1963665595_featurecomparisoncat-658814813_2"> <div class="panel-body"> <p> <svg class="salesforce-pricing-icon pricing-checked" role="img" aria-label="included"></svg><span class="feature">Trailhead, Help Portal, Trailblazer Community, Success Centre</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" role="tooltip" aria-label="Learn Salesforce with fun online paths for admins, developers, and users." data-content="Learn Salesforce with fun online paths for admins, developers, and users." data-placement="responsive" tabindex="0"></span> </p> <p> <svg class="salesforce-pricing-icon pricing-checked" role="img" aria-label="included"></svg><span class="feature">Technical Support</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" role="tooltip" aria-label="Submit support cases online to our teams." data-content="Submit support cases online to our teams." data-placement="responsive" tabindex="0"></span> </p> <p> <svg class="salesforce-pricing-icon pricing-checked" role="img" aria-label="included"></svg><span class="feature">24x7 Phone Support &amp; Developer Support</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" role="tooltip" aria-label="Receive support through online submissions and phone access, plus code review and troubleshooting for developers." data-content="Receive support through online submissions and phone access, plus code review and troubleshooting for developers." data-placement="responsive" tabindex="0"></span> </p> <p> <svg class="salesforce-pricing-icon pricing-checked" role="img" aria-label="included"></svg><span class="feature">Expert Coaching</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" role="tooltip" aria-label="Get outcome-based sessions with specialised resources for stages like onboarding, implementation, optimisation, and adoption. Also includes Expert Coaching Office Hours." data-content="Get outcome-based sessions with specialised resources for stages like onboarding, implementation, optimisation, and adoption. Also includes Expert Coaching Office Hours." data-placement="responsive" tabindex="0"></span> </p> <p> <svg class="salesforce-pricing-icon pricing-checked" role="img" aria-label="included"></svg><span class="feature">Trailhead Academy Discounts</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" role="tooltip" aria-label="Get discounted pricing for Trailhead Academy public classes and bulk certifications (25% off for Premier, 35% off for Signature)." data-content="Get discounted pricing for Trailhead Academy public classes and bulk certifications (25% off for Premier, 35% off for Signature)." data-placement="responsive" tabindex="0"></span> </p> <p> <svg class="salesforce-pricing-icon pricing-checked" role="img" aria-label="included"></svg><span class="feature">Proactive Services</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" role="tooltip" aria-label="Identify issues, like performance and platform limits, with automated solution monitoring. Get 24/7 early warning alerts, and rapid review and diagnostics by our engineers." data-content="Identify issues, like performance and platform limits, with automated solution monitoring. Get 24/7 early warning alerts, and rapid review and diagnostics by our engineers." data-placement="responsive" tabindex="0"></span> </p> <p> <svg class="salesforce-pricing-icon pricing-checked" role="img" aria-label="included"></svg><span class="feature">Account Management</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" role="tooltip" aria-label="Access Technical Account Managers (TAMs), who document needs, and work with you to prioritise solutions, like case and issue resolution, performance, usability, and more." data-content="Access Technical Account Managers (TAMs), who document needs, and work with you to prioritise solutions, like case and issue resolution, performance, usability, and more." data-placement="responsive" tabindex="0"></span> </p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-3 col-md-3 col-lg-3"><div class="pricingComponent parbase section"> <div data-target-init-function="pricingComponent.targetInit"> <div class="columns-wrapper container-fluid pricing-container vertical-layout no-gutter"> <div class="title-editions-container hidden-xs"> <div class="row columns-wrapper"> <div class="col-sm-12 col-md-12 col-lg-12"> <h3 aria-hidden="true" class="h3 text-night text-left edition-head edition-head-1">Professional Services</h3> </div> </div> <div class="funky"> <div class="row columns-wrapper"> <div class="col-sm-12 col-md-12 col-lg-12"> <div class="edition-bar bg-brand-platform-light"></div> </div> </div> </div> </div> <div class="row columns-wrapper"> <div class="col text-center col-xs-12 col-sm-12 col-md-12 col-lg-12"> <h3 class="h3 text-center margin-10-bottom-xs hidden-sm hidden-md hidden-lg" aria-hidden="true">Professional Services</h3> <h3 class="sr-only">Professional Services</h3> <div class="edition-container no-detail"> <div class="feature-bar"></div> <div class="price-body-description text-left">Realise value quickly and become self-sufficient with Salesforce.</div> <div class="text-center pre-text"> </div> <div class="pricing-number"> <span class="currency no-currency">Contact your Account Executive</span> </div> <div class="pricing-tagline"> <br/> </div> <div><div class="pricing_cta_1 buttonCTAComponent parbase"> <div class="margin-20-top-lg text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " aria-label="Learn more about Professional Services" data-content-replacement-close-color="sfdc-swap-button-day" href="/ap/services/professional-services/overview/?d=cta-body-promo-247"> <span> Learn more </span> </a> </div> </div> </div></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" hidden-xs columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">&nbsp; </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h2 id="compare-editions-and-top-features" class=" h1 text-night text-left salesforce-sans-light hidden-xs margin-60-top-lg margin-30-top-sm margin-40-bottom-lg margin-20-bottom-sm " style="; "> <span class=" header-text "> Compare editions and top features. </span> </h2> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" hidden-xs columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">&nbsp; </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="pricingComparisonComponentV2 parbase section"><div class=" container-fluid pricing-comparison-bg-brand-platform-light " data-target-init-function="pricingComparisonComponentV2.init"> <div class="sticky-anchor-pricingcomparisoncom1028901369"></div> <!-- sticky header start --> <div class="row row-relative pricing-comparison-editions feature-comparison-header"> <div class="col col-sm-5 col-md-4 col-lg-5 col-border-both button-parsys"> <div class="vert-center-parent"> <div class="vert-center-child"> <div class="buttonCTAComponent parbase section"> <div class=" text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " aria-label="Contact us about Customer Success pricing" data-content-replacement-close-color="sfdc-swap-button-day" href="/ap/form/contact/contactme/?d=cta-body-promo-251" target="_blank"> <span> Contact us </span> </a> </div> </div> </div></div> </div> </div> </div> <div class="col col-sm-7 col-md-8 col-lg-7"> <div class="row row-relative"> <div class="col col-sm-4 h4 text-center text-snow salesforce-sans-light edition-container col-border-both"> <div class="vert-center-parent"> <div class="vert-center-child"> Standard <div class="edition-price"> <span class="no-currency">Included in all licences</span> </div> </div> </div> </div> <div class="col col-sm-4 h4 text-center text-snow salesforce-sans-light edition-container col-border-both"> <div class="vert-center-parent"> <div class="vert-center-child"> Premier <div class="edition-price"> <span class="no-currency">30% of net licence fees</span> </div> </div> </div> </div> <div class="col col-sm-4 h4 text-center text-snow salesforce-sans-light edition-container col-border-both"> <div class="vert-center-parent"> <div class="vert-center-child"> Signature <div class="edition-price"> <span class="no-currency">Contact your Account Executive</span> </div> </div> </div> </div> </div> </div> </div> <!-- sticky header end --> <div class="panel-group pricing-comparison-feature-category row"> <div class="panel category stop-anchor" data-rank="0"> <div class="container-fluid show panel-collapse pricing-comparison-feature-list" data-rank="0" role="table"> <div role="row" class="sr-only"> <div role="columnheader"></div> <div role="columnheader">Standard</div> <div role="columnheader">Premier</div> <div role="columnheader">Signature</div> </div> <div role="row" class="feature-row row row-relative table-row"> <div id="row-header-0-0-pricingcomparisoncom1028901369" role="rowheader" class="row-header col-sm-5 col-md-4 col-lg-5 feature-name col-border-both"> <div class="vert-center-child"> <span class="feature-text" tabindex="0">Trailhead, Help Portal, Trailblazer Community, Success Centre</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" aria-label="Learn Salesforce with fun online paths for admins, developers, and users." data-content="Learn Salesforce with fun online paths for admins, developers, and users." data-placement="responsive" tabindex="0" role="button"></span> </div> </div> <div class="col-sm-7 col-md-8 col-lg-7 feature-included-group"> <div class="row row-relative"> <div id="row-cell-0-0-0-pricingcomparisoncom1028901369" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite_2018492021-1675738488_1 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-0-1-pricingcomparisoncom1028901369" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite_2018492021-1675738488_2 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-0-2-pricingcomparisoncom1028901369" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite_2018492021-1675738488_3 cell-button-cta"> </div> </div> </div> </div> </div> </div> </div> <div role="row" class="feature-row row row-relative table-row"> <div id="row-header-0-1-pricingcomparisoncom1028901369" role="rowheader" class="row-header col-sm-5 col-md-4 col-lg-5 feature-name col-border-both"> <div class="vert-center-child"> <span class="feature-text" tabindex="0">Technical Support</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" aria-label="Submit support cases online to our teams." data-content="Submit support cases online to our teams." data-placement="responsive" tabindex="0" role="button"></span> </div> </div> <div class="col-sm-7 col-md-8 col-lg-7 feature-included-group"> <div class="row row-relative"> <div id="row-cell-0-1-0-pricingcomparisoncom1028901369" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite_1792206682-1284423208_1 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-1-1-pricingcomparisoncom1028901369" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite_1792206682-1284423208_2 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-1-2-pricingcomparisoncom1028901369" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite_1792206682-1284423208_3 cell-button-cta"> </div> </div> </div> </div> </div> </div> </div> <div role="row" class="feature-row row row-relative table-row"> <div id="row-header-0-2-pricingcomparisoncom1028901369" role="rowheader" class="row-header col-sm-5 col-md-4 col-lg-5 feature-name col-border-both"> <div class="vert-center-child"> <span class="feature-text" tabindex="0">24x7 Phone Support &amp; Developer Support</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" aria-label="Receive support through online submissions and phone access, plus code review and troubleshooting for developers." data-content="Receive support through online submissions and phone access, plus code review and troubleshooting for developers." data-placement="responsive" tabindex="0" role="button"></span> </div> </div> <div class="col-sm-7 col-md-8 col-lg-7 feature-included-group"> <div class="row row-relative"> <div id="row-cell-0-2-0-pricingcomparisoncom1028901369" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-not-available " role="img" aria-label="not-included"></svg> <div class="featurecomparisonite_642128658-874331787_1 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-2-1-pricingcomparisoncom1028901369" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite_642128658-874331787_2 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-2-2-pricingcomparisoncom1028901369" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite_642128658-874331787_3 cell-button-cta"> </div> </div> </div> </div> </div> </div> </div> <div role="row" class="feature-row row row-relative table-row"> <div id="row-header-0-3-pricingcomparisoncom1028901369" role="rowheader" class="row-header col-sm-5 col-md-4 col-lg-5 feature-name col-border-both"> <div class="vert-center-child"> <span class="feature-text" tabindex="0">Expert Coaching</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" aria-label="Get outcome-based sessions with specialised resources for stages like onboarding, implementation, optimisation, and adoption. Also includes Expert Coaching Office Hours." data-content="Get outcome-based sessions with specialised resources for stages like onboarding, implementation, optimisation, and adoption. Also includes Expert Coaching Office Hours." data-placement="responsive" tabindex="0" role="button"></span> </div> </div> <div class="col-sm-7 col-md-8 col-lg-7 feature-included-group"> <div class="row row-relative"> <div id="row-cell-0-3-0-pricingcomparisoncom1028901369" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-not-available " role="img" aria-label="not-included"></svg> <div class="featurecomparisonite_723163636-981390878_1 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-3-1-pricingcomparisoncom1028901369" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite_723163636-981390878_2 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-3-2-pricingcomparisoncom1028901369" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite_723163636-981390878_3 cell-button-cta"> </div> </div> </div> </div> </div> </div> </div> <div role="row" class="feature-row row row-relative table-row"> <div id="row-header-0-4-pricingcomparisoncom1028901369" role="rowheader" class="row-header col-sm-5 col-md-4 col-lg-5 feature-name col-border-both"> <div class="vert-center-child"> <span class="feature-text" tabindex="0">Trailhead Academy Discounts</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" aria-label="Get discounted pricing for Trailhead Academy public classes and bulk certifications (25% off for Premier, 35% off for Signature)." data-content="Get discounted pricing for Trailhead Academy public classes and bulk certifications (25% off for Premier, 35% off for Signature)." data-placement="responsive" tabindex="0" role="button"></span> </div> </div> <div class="col-sm-7 col-md-8 col-lg-7 feature-included-group"> <div class="row row-relative"> <div id="row-cell-0-4-0-pricingcomparisoncom1028901369" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-not-available " role="img" aria-label="not-included"></svg> <div class="featurecomparisonite1139990142_1 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-4-1-pricingcomparisoncom1028901369" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite1139990142_2 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-4-2-pricingcomparisoncom1028901369" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite1139990142_3 cell-button-cta"> </div> </div> </div> </div> </div> </div> </div> <div role="row" class="feature-row row row-relative table-row"> <div id="row-header-0-5-pricingcomparisoncom1028901369" role="rowheader" class="row-header col-sm-5 col-md-4 col-lg-5 feature-name col-border-both"> <div class="vert-center-child"> <span class="feature-text" tabindex="0">Proactive Services</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" aria-label="Identify issues, like performance and platform limits, with automated solution monitoring. Get 24/7 early warning alerts, and rapid review and diagnostics by our engineers." data-content="Identify issues, like performance and platform limits, with automated solution monitoring. Get 24/7 early warning alerts, and rapid review and diagnostics by our engineers." data-placement="responsive" tabindex="0" role="button"></span> </div> </div> <div class="col-sm-7 col-md-8 col-lg-7 feature-included-group"> <div class="row row-relative"> <div id="row-cell-0-5-0-pricingcomparisoncom1028901369" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-not-available " role="img" aria-label="not-included"></svg> <div class="featurecomparisonite_60709696859177262_1 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-5-1-pricingcomparisoncom1028901369" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-not-available " role="img" aria-label="not-included"></svg> <div class="featurecomparisonite_60709696859177262_2 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-5-2-pricingcomparisoncom1028901369" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite_60709696859177262_3 cell-button-cta"> </div> </div> </div> </div> </div> </div> </div> <div role="row" class="feature-row row row-relative table-row"> <div id="row-header-0-6-pricingcomparisoncom1028901369" role="rowheader" class="row-header col-sm-5 col-md-4 col-lg-5 feature-name col-border-both"> <div class="vert-center-child"> <span class="feature-text" tabindex="0">Account Management</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" aria-label="Access Technical Account Managers (TAMs), who document needs, and work with you to prioritise solutions, like case and issue resolution, performance, usability, and more." data-content="Access Technical Account Managers (TAMs), who document needs, and work with you to prioritise solutions, like case and issue resolution, performance, usability, and more." data-placement="responsive" tabindex="0" role="button"></span> </div> </div> <div class="col-sm-7 col-md-8 col-lg-7 feature-included-group"> <div class="row row-relative"> <div id="row-cell-0-6-0-pricingcomparisoncom1028901369" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-not-available " role="img" aria-label="not-included"></svg> <div class="featurecomparisonite_1633658652-337198784_1 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-6-1-pricingcomparisoncom1028901369" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-not-available " role="img" aria-label="not-included"></svg> <div class="featurecomparisonite_1633658652-337198784_2 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-6-2-pricingcomparisoncom1028901369" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite_1633658652-337198784_3 cell-button-cta"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="sticky-anchor-end-pricingcomparisoncom1028901369"></div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" hidden-xs columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">&nbsp; </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h2 id="explore-all-features" class=" h1 text-night text-left salesforce-sans-light hidden-xs margin-40-top-lg margin-20-top-sm margin-40-bottom-lg margin-20-bottom-sm " style="; "> <span class=" header-text "> Explore all features. </span> </h2> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" hidden-xs columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">&nbsp; </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="pricingComparisonComponentV2 parbase section"><div class=" container-fluid pricing-comparison-bg-brand-platform-light " data-target-init-function="pricingComparisonComponentV2.init"> <div class="row header-bar"> <a class="expand-all" href="#">+ EXPAND ALL</a> <a class="collapse-all" href="#">- COLLAPSE ALL</a> </div> <div class="sticky-anchor-pricingcomparisoncom-1396641141"></div> <!-- sticky header start --> <div class="row row-relative pricing-comparison-editions feature-comparison-header"> <div class="col col-sm-5 col-md-4 col-lg-5 col-border-both button-parsys"> <div class="vert-center-parent"> <div class="vert-center-child"> </div> </div> </div> <div class="col col-sm-7 col-md-8 col-lg-7"> <div class="row row-relative"> <div class="col col-sm-4 h4 text-center text-snow salesforce-sans-light edition-container col-border-both"> <div class="vert-center-parent"> <div class="vert-center-child"> Standard <div class="edition-price"> <span class="no-currency">Included in all licences</span> </div> </div> </div> </div> <div class="col col-sm-4 h4 text-center text-snow salesforce-sans-light edition-container col-border-both"> <div class="vert-center-parent"> <div class="vert-center-child"> Premier <div class="edition-price"> <span class="no-currency">30% of net licence fees</span> </div> </div> </div> </div> <div class="col col-sm-4 h4 text-center text-snow salesforce-sans-light edition-container col-border-both"> <div class="vert-center-parent"> <div class="vert-center-child"> Signature <div class="edition-price"> <span class="no-currency">Contact your Account Executive</span> </div> </div> </div> </div> </div> </div> </div> <!-- sticky header end --> <div class="panel-group pricing-comparison-feature-category row"> <div class="panel category stop-anchor" data-rank="0"> <div class="panel-heading" id="collapseListGroupHeading0-pricingcomparisoncom-1396641141"> <div class="panel-title col-xs-12"> <div class="row row-relative"> <div class="col col-sm-5 col-md-4 col-lg-5 feature-name-group col-border-both"> <div class="vert-center-parent"> <a class="show panel-link" href="#collapseListGroup0-pricingcomparisoncom-1396641141" role="button" data-toggle="collapse" aria-expanded="true" aria-controls="collapseListGroup0-pricingcomparisoncom-1396641141"> <h4 class="panel-heading-icon h4 text-cumulonimbus vert-center-child">See all features.</h4> </a> </div> </div> <div class="col col-sm-7 col-md-8 col-lg-7 feature-amounts-group"> <div class="row row-relative"> <div class="col col-sm-4 feature-amount text-center col-border-both category"> <div class="vert-center-parent"> <div class="vert-center-child"> </div> </div> </div> <div class="col col-sm-4 feature-amount text-center col-border-both category"> <div class="vert-center-parent"> <div class="vert-center-child"> </div> </div> </div> <div class="col col-sm-4 feature-amount text-center col-border-both category"> <div class="vert-center-parent"> <div class="vert-center-child"> </div> </div> </div> </div> </div> </div> </div> </div> <div class="show panel-collapse pricing-comparison-feature-list" role="table" id="collapseListGroup0-pricingcomparisoncom-1396641141" data-rank="0"> <div role="row" class="sr-only"> <div role="columnheader"></div> <div role="columnheader">Standard</div> <div role="columnheader">Premier</div> <div role="columnheader">Signature</div> </div> <div role="row" class="row row-relative pricing-feature table-row"> <div id="row-header-0-0-pricingcomparisoncom-1396641141" role="rowheader" class="row-header col-sm-5 col-md-4 col-lg-5 feature-name col-border-both"> <div class="vert-center-child"> <span class="feature-text" tabindex="0">Trailhead</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" aria-label="Learn Salesforce with fun online paths for admins, developers, and users." data-content="Learn Salesforce with fun online paths for admins, developers, and users." data-placement="responsive" tabindex="0" role="button"></span> </div> </div> <div class="col-sm-7 col-md-8 col-lg-7 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class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite_1050966231-1456159627_3 cell-button-cta"> </div> </div> </div> </div> </div> </div> </div> <div role="row" class="row row-relative pricing-feature table-row"> <div id="row-header-0-2-pricingcomparisoncom-1396641141" role="rowheader" class="row-header col-sm-5 col-md-4 col-lg-5 feature-name col-border-both"> <div class="vert-center-child"> <span class="feature-text" tabindex="0">Trailblazer Community</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" aria-label="Get tips, tricks, and help from our 2 million members-strong Trailblazer Community." data-content="Get tips, tricks, and help from our 2 million members-strong Trailblazer Community." data-placement="responsive" tabindex="0" role="button"></span> </div> </div> <div class="col-sm-7 col-md-8 col-lg-7 feature-included-group"> <div class="row row-relative"> 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class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite_1971073452-722049781_3 cell-button-cta"> </div> </div> </div> </div> </div> </div> </div> <div role="row" class="row row-relative pricing-feature table-row"> <div id="row-header-0-3-pricingcomparisoncom-1396641141" role="rowheader" class="row-header col-sm-5 col-md-4 col-lg-5 feature-name col-border-both"> <div class="vert-center-child"> <span class="feature-text" tabindex="0">Success Centre</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" aria-label="Explore guided journeys where you&#39;ll find resources designed to help you deliver business value, faster." data-content="Explore guided journeys where you&#39;ll find resources designed to help you deliver business value, faster." data-placement="responsive" tabindex="0" role="button"></span> </div> </div> <div class="col-sm-7 col-md-8 col-lg-7 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class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite_1812146316131927825_3 cell-button-cta"> </div> </div> </div> </div> </div> </div> </div> <div role="row" class="row row-relative pricing-feature table-row"> <div id="row-header-0-5-pricingcomparisoncom-1396641141" role="rowheader" class="row-header col-sm-5 col-md-4 col-lg-5 feature-name col-border-both"> <div class="vert-center-child"> <span class="feature-text" tabindex="0">24x7 Phone Support</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" aria-label="Get support through online submission and phone access, plus code review and troubleshooting for developers." data-content="Get support through online submission and phone access, plus code review and troubleshooting for developers." data-placement="responsive" tabindex="0" role="button"></span> </div> </div> <div class="col-sm-7 col-md-8 col-lg-7 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"> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite-281140613_3 cell-button-cta"> </div> </div> </div> </div> </div> </div> </div> <div role="row" class="row row-relative pricing-feature table-row"> <div id="row-header-0-6-pricingcomparisoncom-1396641141" role="rowheader" class="row-header col-sm-5 col-md-4 col-lg-5 feature-name col-border-both"> <div class="vert-center-child"> <span class="feature-text" tabindex="0">Developer Support</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" aria-label="Save time and increase productivity with fast access to Salesforce experts to solve issues with APEX or API integration." data-content="Save time and increase productivity with fast access to Salesforce experts to solve issues with APEX or API integration." data-placement="responsive" tabindex="0" role="button"></span> </div> </div> <div class="col-sm-7 col-md-8 col-lg-7 feature-included-group"> <div class="row row-relative"> <div id="row-cell-0-6-0-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-not-available " role="img" aria-label="not-included"></svg> <div class="featurecomparisonite_19571620741145023694_1 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-6-1-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite_19571620741145023694_2 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-6-2-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite_19571620741145023694_3 cell-button-cta"> </div> </div> </div> </div> </div> </div> </div> <div role="row" class="row row-relative pricing-feature table-row"> <div id="row-header-0-7-pricingcomparisoncom-1396641141" role="rowheader" class="row-header col-sm-5 col-md-4 col-lg-5 feature-name col-border-both"> <div class="vert-center-child"> <span class="feature-text" tabindex="0">Expert Coaching Sessions</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" aria-label="Engage in targeted, outcome-based sessions with specialised resources throughout the customer lifecycle, including onboarding, implementation, optimisation, and adoption." data-content="Engage in targeted, outcome-based sessions with 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aria-label="included"></svg> <div class="featurecomparisonite_263543928-792781642_2 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-7-2-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite_263543928-792781642_3 cell-button-cta"> </div> </div> </div> </div> </div> </div> </div> <div role="row" class="row row-relative pricing-feature table-row"> <div id="row-header-0-8-pricingcomparisoncom-1396641141" role="rowheader" class="row-header col-sm-5 col-md-4 col-lg-5 feature-name col-border-both"> <div class="vert-center-child"> <span class="feature-text" tabindex="0">Expert Coaching Office Hours</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" aria-label="Access targeted, virtual Q&amp;A sessions with an expert and small group of your peers." data-content="Access targeted, virtual Q&amp;A sessions with an expert and small group of your peers." data-placement="responsive" tabindex="0" role="button"></span> </div> </div> <div class="col-sm-7 col-md-8 col-lg-7 feature-included-group"> <div class="row row-relative"> <div id="row-cell-0-8-0-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-not-available " role="img" aria-label="not-included"></svg> <div class="featurecomparisonite_1595687489831319268_1 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-8-1-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite_1595687489831319268_2 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-8-2-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite_1595687489831319268_3 cell-button-cta"> </div> </div> </div> </div> </div> </div> </div> <div role="row" class="row row-relative pricing-feature table-row"> <div id="row-header-0-9-pricingcomparisoncom-1396641141" role="rowheader" class="row-header col-sm-5 col-md-4 col-lg-5 feature-name col-border-both"> <div class="vert-center-child"> <span class="feature-text" tabindex="0">Personalised Success Paths</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" aria-label="Recommendations and resources tailored to the customer’s goals, delivered in a variety of ways such as email journeys, engagements, and more." data-content="Recommendations and resources tailored to the customer’s goals, delivered in a variety of ways such as email journeys, engagements, and more." data-placement="responsive" tabindex="0" role="button"></span> </div> </div> <div class="col-sm-7 col-md-8 col-lg-7 feature-included-group"> <div class="row row-relative"> <div id="row-cell-0-9-0-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-not-available " role="img" aria-label="not-included"></svg> <div class="featurecomparisonite_14313710871429805319_1 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-9-1-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 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class="feature-text" tabindex="0">Trailhead Academy Discounts</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" aria-label="Get discounted pricing for Trailhead Academy public classes and bulk certifications (25% off for Premier, 35% off for Signature)." data-content="Get discounted pricing for Trailhead Academy public classes and bulk certifications (25% off for Premier, 35% off for Signature)." data-placement="responsive" tabindex="0" role="button"></span> </div> </div> <div class="col-sm-7 col-md-8 col-lg-7 feature-included-group"> <div class="row row-relative"> <div id="row-cell-0-10-0-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-not-available " role="img" aria-label="not-included"></svg> <div class="featurecomparisonite_19078850821223247112_1 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-10-1-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite_19078850821223247112_2 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-10-2-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite_19078850821223247112_3 cell-button-cta"> </div> </div> </div> </div> </div> </div> </div> <div role="row" class="row row-relative pricing-feature table-row"> <div id="row-header-0-11-pricingcomparisoncom-1396641141" role="rowheader" class="row-header col-sm-5 col-md-4 col-lg-5 feature-name col-border-both"> <div class="vert-center-child"> <span class="feature-text" tabindex="0">Business Value Reviews</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" aria-label="Build an action plan to meet your business goals. Our experts will review your business outcomes and help you map those goals using Salesforce capabilities and best practices." data-content="Build an action plan to meet your business goals. Our experts will review your business outcomes and help you map those goals using Salesforce capabilities and best practices." data-placement="responsive" tabindex="0" role="button"></span> </div> </div> <div class="col-sm-7 col-md-8 col-lg-7 feature-included-group"> <div class="row row-relative"> <div id="row-cell-0-11-0-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-not-available " role="img" aria-label="not-included"></svg> <div class="featurecomparisonite_16302983571195789226_1 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-11-1-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-not-available " role="img" aria-label="not-included"></svg> <div class="featurecomparisonite_16302983571195789226_2 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-11-2-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div 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Ensure the health and performance of your solution with expert help." data-content="Check your solution’s overall health and receive tailored recommendations on how to improve it. Ensure the health and performance of your solution with expert help." data-placement="responsive" tabindex="0" role="button"></span> </div> </div> <div class="col-sm-7 col-md-8 col-lg-7 feature-included-group"> <div class="row row-relative"> <div id="row-cell-0-12-0-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-not-available " role="img" aria-label="not-included"></svg> <div class="featurecomparisonite_18632760491174945516_1 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-12-1-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-not-available " role="img" aria-label="not-included"></svg> <div class="featurecomparisonite_18632760491174945516_2 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-12-2-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite_18632760491174945516_3 cell-button-cta"> </div> </div> </div> </div> </div> </div> </div> <div role="row" class="row row-relative pricing-feature table-row"> <div id="row-header-0-13-pricingcomparisoncom-1396641141" role="rowheader" class="row-header col-sm-5 col-md-4 col-lg-5 feature-name col-border-both"> <div class="vert-center-child"> <span class="feature-text" tabindex="0">Deployment Planning</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" aria-label="Pre-deployment support for developers, deployment monitoring, and reviews/troubleshooting and optimisation guidance for code that you have developed." data-content="Pre-deployment support for developers, deployment monitoring, and reviews/troubleshooting and optimisation guidance for code that you have developed." data-placement="responsive" tabindex="0" role="button"></span> </div> </div> <div class="col-sm-7 col-md-8 col-lg-7 feature-included-group"> <div class="row row-relative"> <div id="row-cell-0-13-0-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-not-available " role="img" aria-label="not-included"></svg> <div class="featurecomparisonite_20794892841089336893_1 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-13-1-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-not-available " role="img" aria-label="not-included"></svg> <div class="featurecomparisonite_20794892841089336893_2 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-13-2-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite_20794892841089336893_3 cell-button-cta"> </div> </div> </div> </div> </div> </div> </div> <div role="row" class="row row-relative pricing-feature table-row"> <div id="row-header-0-14-pricingcomparisoncom-1396641141" role="rowheader" class="row-header col-sm-5 col-md-4 col-lg-5 feature-name col-border-both"> <div class="vert-center-child"> <span class="feature-text" tabindex="0">Proactive Services</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" aria-label="Identify issues, like performance and platform limits, with automated solution monitoring. Get 24/7 early warning alerts, and rapid review and diagnostics by our engineers." data-content="Identify issues, like performance and platform limits, with automated solution monitoring. Get 24/7 early warning alerts, and rapid review and diagnostics by our engineers." data-placement="responsive" tabindex="0" role="button"></span> </div> </div> <div class="col-sm-7 col-md-8 col-lg-7 feature-included-group"> <div class="row row-relative"> <div id="row-cell-0-14-0-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-not-available " role="img" aria-label="not-included"></svg> <div class="featurecomparisonite_866573340-382297934_1 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-14-1-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-not-available " role="img" aria-label="not-included"></svg> <div class="featurecomparisonite_866573340-382297934_2 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-14-2-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite_866573340-382297934_3 cell-button-cta"> </div> </div> </div> </div> </div> </div> </div> <div role="row" class="row row-relative pricing-feature table-row"> <div id="row-header-0-15-pricingcomparisoncom-1396641141" role="rowheader" class="row-header col-sm-5 col-md-4 col-lg-5 feature-name col-border-both"> <div class="vert-center-child"> <span class="feature-text" tabindex="0">Designated Customer Success Manager (CSM)</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" aria-label="Designated Customer Success Manager (CSM), who document needs, and work with you to prioritise solutions, like case and issue resolution, performance, usability, and more." data-content="Designated Customer Success Manager (CSM), who document needs, and work with you to prioritise solutions, like case and issue resolution, performance, usability, and more." data-placement="responsive" tabindex="0" role="button"></span> </div> </div> <div class="col-sm-7 col-md-8 col-lg-7 feature-included-group"> <div class="row row-relative"> <div id="row-cell-0-15-0-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-not-available " role="img" aria-label="not-included"></svg> <div class="featurecomparisonite_1951514927224935982_1 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-15-1-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-not-available " role="img" aria-label="not-included"></svg> <div class="featurecomparisonite_1951514927224935982_2 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-15-2-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite_1951514927224935982_3 cell-button-cta"> </div> </div> </div> </div> </div> </div> </div> <div role="row" class="row row-relative pricing-feature table-row"> <div id="row-header-0-16-pricingcomparisoncom-1396641141" role="rowheader" class="row-header col-sm-5 col-md-4 col-lg-5 feature-name col-border-both"> <div class="vert-center-child"> <span class="feature-text" tabindex="0">Key Event Management</span> <span class="text-cirrus tooltip-enabled icon-sfdc-icon-tooltip" aria-label="Plan and prepare for important events, like holiday or high-volume business events, ongoing deployment events, and Salesforce technical releases." data-content="Plan and prepare for important events, like holiday or high-volume business events, ongoing deployment events, and Salesforce technical releases." data-placement="responsive" tabindex="0" role="button"></span> </div> </div> <div class="col-sm-7 col-md-8 col-lg-7 feature-included-group"> <div class="row row-relative"> <div id="row-cell-0-16-0-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-not-available " role="img" aria-label="not-included"></svg> <div class="featurecomparisonite_1002793548140156461_1 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-16-1-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-not-available " role="img" aria-label="not-included"></svg> <div class="featurecomparisonite_1002793548140156461_2 cell-button-cta"> </div> </div> </div> </div> <div id="row-cell-0-16-2-pricingcomparisoncom-1396641141" role="cell" class="row-cell col col-sm-4 text-center feature-included col-border-both "> <div class="vert-center-parent"> <div class="vert-center-child"> <svg class="salesforce-pricing-icon pricing-checked " role="img" aria-label="included"></svg> <div class="featurecomparisonite_1002793548140156461_3 cell-button-cta"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="sticky-anchor-end-pricingcomparisoncom-1396641141"></div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-40-top-lg margin-20-top-sm margin-40-bottom-lg margin-20-bottom-sm column-container-component"> <div class="bg-default bg-opacity">&nbsp; </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-6 col-lg-6"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-snow bg-opacity">&nbsp; </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg margin-20-left-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="//www.salesforce.com/content/dam/web/en_us/www/documents/pricing/all-add-ons.pdf" target="_blank"> <span class="salesforce-icon icon-sfdc-icon-whitepaper2"></span> <span> View all add-ons <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-6 col-lg-6"> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">&nbsp; </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h2 id="success-plans-and-professional-services-pricing-faq" class=" h1 text-night text-left salesforce-sans-light margin-60-top-lg margin-30-top-sm margin-40-bottom-lg margin-20-bottom-sm " style="; "> <span class=" header-text "> Success Plans and Professional Services Pricing FAQ </span> </h2> </div> <div class="accordionContainer section"><div class="panel-group margin-20-top-sm margin-40-bottom-lg " id="accordioncontainerv2-1068186340"> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone-161377836" aria-expanded="false" class="collapsed"> <h4 class=" panel-heading-icon panel-title text-left"> What is the difference between Success Plans and Professional Services? Can I use Success Plans and Professional Services together? </h4> </a> </div> <div id="accordionitemcompone-161377836" class="panel-collapse collapse bg-default"> <div class="panel-body "> <div><div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> Professional Services helps customers go live with their implementation, reach their goals, and continuously innovate to maximise their value from Salesforce. Success Plans helps customers get the right level of support, guidance, and expertise for their business. Many of our customers work with Professional Services on a project while they have a Success Plan in place. </div> </div> </div> </div> </div> </div> </div> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone_17957813361144755187" aria-expanded="false" class="collapsed"> <h4 class=" panel-heading-icon panel-title text-left"> Can Success Plans be purchased for a subset of products? </h4> </a> </div> <div id="accordionitemcompone_17957813361144755187" class="panel-collapse collapse bg-default"> <div class="panel-body "> <div><div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> The majority of our products have an aligned Success Plan, and we continue to clarify and simplify our plan structure across clouds. It’s best practice to ensure that all of your Salesforce products are covered by the relevant Success Plan. Want to check if your products are covered by a Success Plan? You’ll find the full list <a href="//www.salesforce.com/content/dam/web/en_us/www/documents/datasheets/success_plans_inclusions_exclusions.pdf">here.</a> </div> </div> </div> </div> </div> </div> </div> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone_547783704963369110" aria-expanded="false" class="collapsed"> <h4 class=" panel-heading-icon panel-title text-left"> Is the Premier Success Plan a prerequisite for the Signature Success Plan? </h4> </a> </div> <div id="accordionitemcompone_547783704963369110" class="panel-collapse collapse bg-default"> <div class="panel-body "> <div><div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> Yes, only Premier Success Plan customers qualify for the upgrade to the Signature Success Plan. A Standard Success Plan customer must upgrade to Premier at the same time or before upgrading to Signature. </div> </div> </div> </div> </div> </div> </div> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone_343351353910912873" aria-expanded="false" class="collapsed"> <h4 class=" panel-heading-icon panel-title text-left"> What products are included and excluded with Success Plans? </h4> </a> </div> <div id="accordionitemcompone_343351353910912873" class="panel-collapse collapse bg-default"> <div class="panel-body "> <div><div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> See link <a href="//www.salesforce.com/content/dam/web/en_us/www/documents/datasheets/success_plans_inclusions_exclusions.pdf" target="_blank">here</a> for a full list of included and excluded products. </div> </div> </div> </div> </div> </div> </div> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone_1425135818-1513855075" aria-expanded="false" class="collapsed"> <h4 class=" panel-heading-icon panel-title text-left"> Which Success Plan will provide case and incident support? </h4> </a> </div> <div id="accordionitemcompone_1425135818-1513855075" class="panel-collapse collapse bg-default"> <div class="panel-body "> <div><div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> All of our Success Plans provide case and incident support. The only difference is the hours of operation and target response times. </div> </div> </div> </div> </div> </div> </div> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone_1815352041-1837540301" aria-expanded="false" class="collapsed"> <h4 class=" panel-heading-icon panel-title text-left"> I work with a partner already. Can they just provide the services listed in the Premier and Signature Success Plans? Why would I need both? </h4> </a> </div> <div id="accordionitemcompone_1815352041-1837540301" class="panel-collapse collapse bg-default"> <div class="panel-body "> <div><div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> First, align with the active partner. From there, partners are dependant on Salesforce for proprietary teams, systems, and data supporting Salesforce infrastructure and customer health. </div> </div> </div> </div> </div> </div> </div> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone_736298539-1128961639" aria-expanded="false" class="collapsed"> <h4 class=" panel-heading-icon panel-title text-left"> What are the benefits of working with Salesforce Professional Services and a partner? </h4> </a> </div> <div id="accordionitemcompone_736298539-1128961639" class="panel-collapse collapse bg-default"> <div class="panel-body "> <div><div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> <p>Our consulting partners and Salesforce Professional Services help customers get faster time to value on Salesforce. Together, we demonstrate our shared commitment to our customers' success. The benefits of working together include:</p> <ul> <li>Collective accountability to accelerate customer outcomes and value realisation</li> <li>Optimal alignment on Salesforce industry, functional, and integration best practices</li> <li>Timely, precise guidance for decisions informed by our complementary expertise</li> <li>Proactive engagement during key change and adoption moments to accelerate time to value</li> <li>Access to Salesforce product teams and roadmaps to drive long-term scale and flexibility</li> </ul> </div> </div> </div> </div> </div> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-60-top-lg margin-30-top-sm margin-80-bottom-lg margin-40-bottom-sm column-container-component"> <div class="bg-default bg-opacity">&nbsp; </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="bodyCopyComponent parbase section"><div class=" text-size-footnote no-indentation"> This page is provided for information purposes only and subject to change. 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