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This Web site works best with Microsoft Internet Explorer 5.01 or later or Netscape Navigator 6.0 or later. <a class="OAnc" href="https://web.archive.org/web/20040202183958/http://office.microsoft.com/assistance/hfws.aspx?AssetID=HP010407651033" target="_hlp011">Click here for more information on supported browsers.</a></font></div><br></span> <table width="100%" cellpadding="0" height="100%" cellspacing="0" class="OTbl" xmlns:bob="urn:bob" xmlns:msxsl="urn:schemas-microsoft-com:xslt" xmlns:dates="urn:rdcpro-com:dates"><tr><td width="100%" valign="top" class="EditorialCell"><table height="100%" width="100%" cellpadding="0" cellspacing="0" class="OTbl" border="0"><tr><td width="100%" valign="top"><table cellspacing="0" cellpadding="0" width="100%" class="OTA"><tr><td class="OTATDTtl" valign="bottom" nowrap="true"><span class="OTATtl">Assistance</span></td></tr></table></td></tr><tr><td width="100%" valign="top"><table class="OTbl" width="100%" cellspacing="0" cellpadding="0"><tr><td valign="top" width="216"><table width="100%" cellpadding="0" cellspacing="0" class="OTbl"><tr><td width="100%"><div class="OWSBlk" style="height:14px;"> </div></td></tr><tr><td width="100%" valign="top" class="BInfoTtl"><span class="OLblEmBlk"><a class="BIAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=HA010745311033&Origin=HH011110751033&CTT=5">Map your project</a></span></td></tr><tr><td width="100%"><img src="/web/20040202183958im_/http://office.microsoft.com/global/images/1ptrans.gif" height="4" width="1"></td></tr></table><table width="100%" cellpadding="0" cellspacing="0" border="0" class="OTbl"><tr><td valign="top" class="InfoPaneImage"><a href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=HA010745311033&Origin=HH011110751033&CTT=5" title="Small group working together: (c) Corbis"><img width="64" height="64" border="0" src="/web/20040202183958im_/http://office.microsoft.com/global/images/default.aspx?assetid=ZA011115801033" alt="Small group working together: (c) Corbis"></a></td><td valign="top" class="InfoPaneText">Make sure you know where your project is going.</td></tr></table></td><td width="1" height="100%" valign="top"><table width="1" height="100%" cellpadding="0" cellspacing="0" class="OTbl"><tr><td width="100%"><div class="OWSBlk" style="height:19px;"> </div></td></tr><tr><td height="100%" class="OMnMDivCel"><img src="/web/20040202183958im_/http://office.microsoft.com/global/images/1ptrans.gif" height="1" width="1"></td></tr></table></td><td valign="top"><table width="100%" cellpadding="0" cellspacing="0" class="OTbl"><tr><td width="100%"><div class="OWSBlk" style="height:14px;"> </div></td></tr><tr><td valign="top" class="BOBEditorialCell"><table width="100%" cellpadding="0" cellspacing="0" border="0" class="OTbl"><tr><td><table width="100%" cellpadding="0" cellspacing="0" class="OTbl"><tr><td class="BOBListTitleCell"><span class="OLblEm">Producing the well-defined project</span></td></tr><tr><td class="BOBBulListCell"><table width="100%" cellpadding="0" cellspacing="0" class="OTbl"><tr><td><ul class="OLstUON"><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=HA010963511033&Origin=HH011110751033&CTT=5">Start a project plan</a></li><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=HA010773401033&Origin=HH011110751033&CTT=5">Show a project's organization</a></li><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=HA010970121033&Origin=HH011110751033&CTT=5">Define your project deliverables</a></li></ul></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr><tr><td width="100%" class="BOBHDiv"><div class="OWSBlk" style="height:11px;"> </div></td></tr><tr><td width="100%"><div class="OWSBlk" style="height:11px;"> </div></td></tr><tr><td width="100%" valign="top"><table width="100%" cellpadding="0" cellspacing="0" class="OTbl"><tr><td style="width:168px" valign="top"><table width="100%" cellpadding="0" cellspacing="0" class="OTbl"><tr><td class="BOBListTitleCell"><span class="OLblEm">Office tips</span></td></tr><tr><td class="BOBBulListCell"><table width="100%" cellpadding="0" cellspacing="0" class="OTbl"><tr><td><ul class="OLstUON"><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=HA010347561033&Origin=HH011110751033&CTT=5">Convert faxes to text</a></li><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=HA010346251033&Origin=HH011110751033&CTT=5">Count words in Excel</a></li><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=HA010346871033&Origin=HH011110751033&CTT=5">Add a map to a Web page</a></li></ul></td></tr></table></td></tr></table></td><td width="1" class="OMnMDivCel"><img src="/web/20040202183958im_/http://office.microsoft.com/global/images/1ptrans.gif" height="1" width="1"></td><td valign="top" class="EditorialCell"><table width="100%" cellspacing="0" cellpadding="0" class="OTbl"><tr><td class="BOBSImg" valign="center"><a href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=HA011017991033&Origin=HH011110751033&CTT=5" title="Crabby Office Lady"><img width="51" height="60" border="0" src="/web/20040202183958im_/http://office.microsoft.com/global/images/default.aspx?assetid=ZA010924791033" alt="Crabby Office Lady"></a></td><td width="100%" valign="top"><table width="100%" cellpadding="0" cellspacing="0" class="OTbl"><tr><td width="100%" valign="top" class="BOBFtrTitle"><span class="OLblEm"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=HA011017991033&Origin=HH011110751033&CTT=5">Fly me to the moon: Go mobile with Office</a></span></td></tr><tr><td width="100%" valign="top" class="BOBByLn"><span class="OBobByLine">by the Crabby Office Lady</span></td></tr><tr><td width="100%"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=FX010778051033&Origin=HH011110751033&CTT=5">More Crabby Office Lady columns</a></td></tr></table></td></tr></table></td></tr><tr><td style="width:168px" valign="top"><table cellspacing="0" cellpadding="0" width="100%" class="OTbl"><tr><td width="100%" class="BOBBulTitleCell"><span class="OLblEm">Helpful hint</span></td></tr><tr><td width="100%" class="BOBBulBlurb">To create a new contact in Outlook, press CTRL+SHIFT+C</td></tr></table></td><td width="1" class="OMnMDivCel"><img src="/web/20040202183958im_/http://office.microsoft.com/global/images/1ptrans.gif" height="1" width="1"></td><td valign="top" class="EditorialCell"><table class="OTbl" width="100%" cellspacing="0" cellpadding="0"><tr><td><img src="/web/20040202183958im_/http://office.microsoft.com/global/images/1ptrans.gif" height="12" width="1"></td></tr><tr><td class="BOBH3"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/assistance/quiz.aspx?AssetID=QZ011092571033&Origin=HH011110751033&CTT=5">Are you an Outlook tasks whiz?</a></td></tr><tr><td><img src="/web/20040202183958im_/http://office.microsoft.com/global/images/1ptrans.gif" height="1" width="1"></td></tr><tr><td width="100%" valign="TOP"><table class="OTbl" width="100%" cellspacing="0" cellpadding="0" border="0"><tr><td width="100%" class="BOBBlb" colspan="4">Is your to-do list a mess? Outlook can help you tidy it up.</td></tr></table></td></tr></table></td></tr></table></td></tr><tr><td width="100%"><div class="OWSBlk" style="height:11px;"> </div></td></tr><tr><td width="100%" valign="top"><table width="100%" cellpadding="0" cellspacing="0" class="OTbl"><tr><td width="100%" valign="top"><table class="ListTable" width="100%" cellspacing="0" border="0" style="font-size:100%"> <tr> <td class="ListTableTitleCell FeatAppTitleCell"><span class="ListTableTitle">BROWSE ASSISTANCE</span></td> </tr><tr> <td><table class="OTbl" width="100%" font-size="100%" border="0"> <tr> <td width="25%" valign="top"><ul class="OLstUO" style="margin-left:7; padding-left:7; margin-bottom: 0px;padding-bottom: 0px; "> <li class="OLstI"><nobr><a class="OAnc" href="https://web.archive.org/web/20040202183958/http://office.microsoft.com/assistance/topcategory.aspx?TopLevelCat=CH790018001033&CTT=4&Origin=ES790000201033">Access 2003</a></nobr></li><li class="OLstI"><nobr><a class="OAnc" href="https://web.archive.org/web/20040202183958/http://office.microsoft.com/assistance/topcategory.aspx?TopLevelCat=CH790018071033&CTT=4&Origin=ES790000201033">Outlook 2003</a></nobr></li><li class="OLstI"><nobr><a class="OAnc" href="https://web.archive.org/web/20040202183958/http://office.microsoft.com/assistance/topcategory.aspx?TopLevelCat=CH790018091033&CTT=4&Origin=ES790000201033">Publisher 2003</a></nobr></li> </ul></td><td width="25%" valign="top"><ul class="OLstUO" style="margin-left:7; padding-left:7; margin-bottom: 0px;padding-bottom: 0px; "> <li class="OLstI"><nobr><a class="OAnc" href="https://web.archive.org/web/20040202183958/http://office.microsoft.com/assistance/topcategory.aspx?TopLevelCat=CH790018021033&CTT=4&Origin=ES790000201033">Excel 2003</a></nobr></li><li class="OLstI"><nobr><a class="OAnc" href="https://web.archive.org/web/20040202183958/http://office.microsoft.com/assistance/topcategory.aspx?TopLevelCat=CH790018121033&CTT=4&Origin=ES790000201033">OneNote 2003</a></nobr></li><li class="OLstI"><nobr><a class="OAnc" href="https://web.archive.org/web/20040202183958/http://office.microsoft.com/assistance/topcategory.aspx?TopLevelCat=CH790018141033&CTT=4&Origin=ES790000201033">Visio 2003</a></nobr></li> </ul></td><td width="25%" valign="top"><ul class="OLstUO" style="margin-left:7; padding-left:7; margin-bottom: 0px;padding-bottom: 0px; "> <li class="OLstI"><nobr><a class="OAnc" href="https://web.archive.org/web/20040202183958/http://office.microsoft.com/assistance/topcategory.aspx?TopLevelCat=CH790018031033&CTT=4&Origin=ES790000201033">FrontPage 2003</a></nobr></li><li class="OLstI"><nobr><a class="OAnc" href="https://web.archive.org/web/20040202183958/http://office.microsoft.com/assistance/topcategory.aspx?TopLevelCat=CH790018081033&CTT=4&Origin=ES790000201033">PowerPoint 2003</a></nobr></li><li class="OLstI"><nobr><a class="OAnc" href="https://web.archive.org/web/20040202183958/http://office.microsoft.com/assistance/topcategory.aspx?TopLevelCat=CH790018161033&CTT=4&Origin=ES790000201033">Word 2003</a></nobr></li> </ul></td><td width="25%" valign="top"><ul class="OLstUO" style="margin-left:7; padding-left:7; margin-bottom: 0px;padding-bottom: 0px; "> <li class="OLstI"><nobr><a class="OAnc" href="https://web.archive.org/web/20040202183958/http://office.microsoft.com/assistance/topcategory.aspx?TopLevelCat=CH790018151033&CTT=4&Origin=ES790000201033">InfoPath 2003</a></nobr></li><li class="OLstI"><nobr><a class="OAnc" href="https://web.archive.org/web/20040202183958/http://office.microsoft.com/assistance/topcategory.aspx?TopLevelCat=CH790018101033&CTT=4&Origin=ES790000201033">Project 2003</a></nobr></li> </ul></td> </tr> </table></td> </tr><tr> <td align="right" valign="top" padding-bottom="2px"><ul class="OLstUOA"><li class="OLstIN" style="margin-bottom: 2px;padding-bottom: 2px; "><a class="OAnc" href="https://web.archive.org/web/20040202183958/http://office.microsoft.com/assistance/topcategory.aspx?TopLevelCat=CH062465781033&CTT=4&Origin=ES790000201033">More Office 2003 Programs</a><span class="OWSInl" style="height:1px;margin-left:6px;"> </span> </li></ul></td> </tr> </table></td></tr></table></td></tr><tr><td width="100%" valign="top"><table width="100%" cellpadding="0" cellspacing="0" class="FeatAppTbl"><tr><td width="33%" class="FeatAppCell"><ul class="OLstUOA"><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/assistance/topcategory.aspx?TopLevelCat=CH01039043&CTT=4&Origin=ES79000020">Office XP</a></li></ul></td><td width="33%" class="FeatAppCell"><ul class="OLstUOA"><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/assistance/topcategory.aspx?TopLevelCat=CH01039044&CTT=4&Origin=ES79000020">Office 2000</a></li></ul></td><td width="33%" class="FeatAppCell"><ul class="OLstUOA"><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/home/office.aspx?assetid=FX01061839&CTT=4&Origin=ES79000020">Office 97</a></li></ul></td></tr></table></td></tr><tr><td height="100%" width="100%"><div class="OWSBlk" style="height:18px;"> </div></td></tr></table></td><td style="width:145px" valign="top" bgcolor="#E4EEFD" nowrap="true"><table width="100%" cellpadding="0" cellspacing="0" class="OTbl" bgcolor="#E4EEFD"><tr><td style="height:28px" width="100%" valign="top"><table width="100%" cellpadding="0" cellspacing="0" border="0" class="OTbl"><tr><td width="100%"> </td><td class="RightNavHelp" nowrap="true"><a accesskey="4" class="OAnc" href="/web/20040202183958/http://office.microsoft.com/assistance/hfwssrch.aspx?AssetID=hlidAssistance&CTT=12&Origin=ES79000020" target="_hlp011" onclick="return GHlp('/assistance/hfwssrch.aspx?AssetID=hlidAssistance&CTT=12&Origin=ES79000020');" onkeypress="if (event.keyCode==13) return GHlp('/assistance/hfwssrch.aspx?AssetID=hlidAssistance&CTT=12&Origin=ES79000020');">Help</a></td></tr></table></td></tr><tr><td width="100%" class="RightNavCODTitle"><span class="OLblEm">Clip of the Day</span></td></tr><tr><td width="100%" class="RightNavCODImage"><a href="/web/20040202183958/http://office.microsoft.com/clipart/default.aspx?CTT=98&Origin=HH011110751033" title="Clip of the Day" id="COD"><img width="64" height="64" border="0" id="imgRightSideClipOfTheDay" src="/web/20040202183958im_/http://office.microsoft.com/global/images/default.aspx?assetid=HX010492821033" alt="Clip of the Day"></a></td></tr><tr><td width="100%" class="RightNavBgCellDarkPad"><table width="100%" cellpadding="0" cellspacing="0" class="OTbl"><tr><td class="BOBListTitleCell"><span class="OLblEm">Office 2003 Editions</span></td></tr><tr><td class="BOBListCell"><table width="100%" cellpadding="0" cellspacing="0" class="OTbl"><tr><td><ul class="OLstUOA"><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=XT010948061033&Origin=HH011110751033&CTT=5">About Office 2003 Editions</a></li><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=XT010955691033&Origin=HH011110751033&CTT=5">Reasons to upgrade</a></li><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=XT010936801033&Origin=HH011110751033&CTT=5">Order a trial CD</a></li><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=XT010881961033&Origin=HH011110751033&CTT=5">How to buy</a></li></ul></td></tr></table></td></tr></table></td></tr><tr><td width="100%" class="RightNavBgCellDarkPad"><table width="100%" cellpadding="0" cellspacing="0" class="OTbl"><tr><td class="BOBListTitleCell"><span class="OLblEm">Quick links</span></td></tr><tr><td class="BOBListCell"><table width="100%" cellpadding="0" cellspacing="0" class="OTbl"><tr><td><ul class="OLstUOA"><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=FX010804491033&Origin=HH011110751033&CTT=5">See Office demos</a></li><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=XT010936451033&Origin=HH011110751033&CTT=5">Protect your PC</a></li><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=XT010955821033&Origin=HH011110751033&CTT=5">Find solutions</a></li><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=FX010380471033&Origin=HH011110751033&CTT=5">Office quizzes</a></li><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=CT061993171033&Origin=HH011110751033&CTT=5">Calendars and planners</a></li><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/clipart/results.aspx?Scope=MP&Query=business &Origin=HH011110751033&CTT=5">Business photos</a></li><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=CE010741921033&Origin=HH011110751033&CTT=5">Data analysis tools</a></li><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=CE010719621033&Origin=HH011110751033&CTT=5">Messaging tools</a></li><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=CE010171951033&Origin=HH011110751033&CTT=5">Contact live support</a></li><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=FX010779911033&Origin=HH011110751033&CTT=5">Columnists</a></li></ul></td></tr></table></td></tr></table></td></tr><tr><td width="100%" class="RightNavBgCellDarkPad"><table width="100%" cellpadding="0" cellspacing="0" class="OTbl"><tr><td class="BOBListTitleCell"><span class="OLblEm">Hot downloads</span></td></tr><tr><td class="BOBListCell"><table width="100%" cellpadding="0" cellspacing="0" class="OTbl"><tr><td><ul class="OLstUOA"><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=DC010972591033&Origin=HH011110751033&CTT=5">SharePoint Products and Technologies 2003 SDK</a></li><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=DC010557601033&Origin=HH011110751033&CTT=5">Word 2000 Web Archive Converter</a></li><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=DC010554011033&Origin=HH011110751033&CTT=5">Office XP Global IME for Japanese</a></li></ul></td></tr></table></td></tr></table></td></tr><tr><td width="100%" class="RightNavBgCellDarkPad"><table width="100%" cellpadding="0" cellspacing="0" class="OTbl"><tr><td class="BOBListTitleCell"><span class="OLblEm">Tools for your job</span></td></tr><tr><td class="BOBListCell"><table width="100%" cellpadding="0" cellspacing="0" class="OTbl"><tr><td><ul class="OLstUOA"><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=FX010931831033&Origin=HH011110751033&CTT=5">Finance</a></li><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=FX010931861033&Origin=HH011110751033&CTT=5">Human resources</a></li><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=FX010931841033&Origin=HH011110751033&CTT=5">Operations</a></li><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=FX010931851033&Origin=HH011110751033&CTT=5">Sales</a></li><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=FX010931361033&Origin=HH011110751033&CTT=5">All tools</a></li></ul></td></tr></table></td></tr></table></td></tr><tr><td width="100%" class="RightNavBgCellDarkPad"><table width="100%" cellpadding="0" cellspacing="0" class="OTbl"><tr><td class="BOBListTitleCell"><span class="OLblEm">Information for</span></td></tr><tr><td class="BOBListCell"><table width="100%" cellpadding="0" cellspacing="0" class="OTbl"><tr><td><ul class="OLstUOA"><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=FX011000841033&Origin=HH011110751033&CTT=5">Education</a></li><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=FX011092691033&Origin=HH011110751033&CTT=5">Healthcare</a></li><li class="OLstIN"><a class="OAnc" href="/web/20040202183958/http://office.microsoft.com/search/redir.aspx?AssetID=FX010947991033&Origin=HH011110751033&CTT=5">Small business</a></li></ul></td></tr></table></td></tr></table></td></tr><tr><td width="100%" class="RightNavBgCellDark" height="100%" valign="top"><span id="ReqO11" style="display:none"><table width="100%" cellpadding="2" cellspacing="1" class="OTbl"><tr><td><img src="/web/20040202183958im_/http://office.microsoft.com/global/images/1ptrans.gif" align="absmiddle" alt="Requires Office 2003" hspace="3" name="PremiumContent" border="0"> Requires Office 2003</td></tr></table></span><img src="/web/20040202183958im_/http://office.microsoft.com/global/images/1ptrans.gif" height="1" width="145"></td></tr></table></td></tr></table> </td> </tr> </table> </td> </tr> <tr> <td class="ONFCell"> <table 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