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EcomBalance Frequently Asked Questions (FAQ)

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.elementor-accordion-icon, .elementor-widget-accordion .elementor-accordion-title{color:var( --e-global-color-primary );}.elementor-widget-accordion .elementor-accordion-icon svg{fill:var( --e-global-color-primary );}.elementor-widget-accordion .elementor-active .elementor-accordion-icon, .elementor-widget-accordion .elementor-active .elementor-accordion-title{color:var( --e-global-color-accent );}.elementor-widget-accordion .elementor-active .elementor-accordion-icon svg{fill:var( --e-global-color-accent );}.elementor-widget-accordion .elementor-accordion-title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );}.elementor-widget-accordion .elementor-tab-content{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-toggle .elementor-toggle-title, .elementor-widget-toggle .elementor-toggle-icon{color:var( --e-global-color-primary );}.elementor-widget-toggle .elementor-toggle-icon svg{fill:var( --e-global-color-primary );}.elementor-widget-toggle .elementor-tab-title.elementor-active a, .elementor-widget-toggle .elementor-tab-title.elementor-active .elementor-toggle-icon{color:var( --e-global-color-accent );}.elementor-widget-toggle .elementor-toggle-title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );}.elementor-widget-toggle .elementor-tab-content{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-alert .elementor-alert-title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );}.elementor-widget-alert .elementor-alert-description{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-text-path{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-theme-site-logo .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-theme-site-title .elementor-heading-title{color:var( --e-global-color-primary );font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );}.elementor-widget-theme-page-title .elementor-heading-title{color:var( --e-global-color-primary );font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );}.elementor-widget-theme-post-title .elementor-heading-title{color:var( --e-global-color-primary );font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );}.elementor-widget-theme-post-excerpt .elementor-widget-container{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-theme-post-content{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-theme-post-featured-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-theme-archive-title .elementor-heading-title{color:var( --e-global-color-primary );font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );}.elementor-widget-archive-posts .elementor-post__title, .elementor-widget-archive-posts .elementor-post__title a{color:var( --e-global-color-secondary );font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );}.elementor-widget-archive-posts .elementor-post__meta-data{font-family:var( --e-global-typography-secondary-font-family ), Sans-serif;font-weight:var( --e-global-typography-secondary-font-weight );}.elementor-widget-archive-posts .elementor-post__excerpt p{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-archive-posts .elementor-post__read-more{color:var( --e-global-color-accent );}.elementor-widget-archive-posts a.elementor-post__read-more{font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-weight:var( --e-global-typography-accent-font-weight );}.elementor-widget-archive-posts .elementor-post__card .elementor-post__badge{background-color:var( --e-global-color-accent );font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-weight:var( --e-global-typography-accent-font-weight );}.elementor-widget-archive-posts .elementor-pagination{font-family:var( --e-global-typography-secondary-font-family ), Sans-serif;font-weight:var( --e-global-typography-secondary-font-weight );}.elementor-widget-archive-posts .elementor-button{font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-weight:var( --e-global-typography-accent-font-weight );background-color:var( --e-global-color-accent );}.elementor-widget-archive-posts .e-load-more-message{font-family:var( --e-global-typography-secondary-font-family ), Sans-serif;font-weight:var( --e-global-typography-secondary-font-weight );}.elementor-widget-archive-posts .elementor-posts-nothing-found{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-loop-grid .elementor-pagination{font-family:var( --e-global-typography-secondary-font-family ), Sans-serif;font-weight:var( --e-global-typography-secondary-font-weight );}.elementor-widget-loop-grid .elementor-button{font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-weight:var( --e-global-typography-accent-font-weight );background-color:var( --e-global-color-accent );}.elementor-widget-loop-grid .e-load-more-message{font-family:var( --e-global-typography-secondary-font-family ), Sans-serif;font-weight:var( --e-global-typography-secondary-font-weight );}.elementor-widget-posts .elementor-post__title, .elementor-widget-posts .elementor-post__title a{color:var( --e-global-color-secondary );font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );}.elementor-widget-posts .elementor-post__meta-data{font-family:var( --e-global-typography-secondary-font-family ), Sans-serif;font-weight:var( --e-global-typography-secondary-font-weight );}.elementor-widget-posts .elementor-post__excerpt p{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-posts .elementor-post__read-more{color:var( --e-global-color-accent );}.elementor-widget-posts a.elementor-post__read-more{font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-weight:var( --e-global-typography-accent-font-weight );}.elementor-widget-posts .elementor-post__card .elementor-post__badge{background-color:var( --e-global-color-accent );font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-weight:var( --e-global-typography-accent-font-weight );}.elementor-widget-posts .elementor-pagination{font-family:var( --e-global-typography-secondary-font-family ), Sans-serif;font-weight:var( --e-global-typography-secondary-font-weight );}.elementor-widget-posts .elementor-button{font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-weight:var( --e-global-typography-accent-font-weight );background-color:var( --e-global-color-accent );}.elementor-widget-posts .e-load-more-message{font-family:var( --e-global-typography-secondary-font-family ), Sans-serif;font-weight:var( --e-global-typography-secondary-font-weight );}.elementor-widget-portfolio a .elementor-portfolio-item__overlay{background-color:var( --e-global-color-accent );}.elementor-widget-portfolio .elementor-portfolio-item__title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );}.elementor-widget-portfolio .elementor-portfolio__filter{color:var( --e-global-color-text );font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );}.elementor-widget-portfolio .elementor-portfolio__filter.elementor-active{color:var( --e-global-color-primary );}.elementor-widget-gallery .elementor-gallery-item__title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );}.elementor-widget-gallery .elementor-gallery-item__description{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-gallery{--galleries-title-color-normal:var( --e-global-color-primary );--galleries-title-color-hover:var( --e-global-color-secondary );--galleries-pointer-bg-color-hover:var( --e-global-color-accent );--gallery-title-color-active:var( --e-global-color-secondary );--galleries-pointer-bg-color-active:var( --e-global-color-accent );}.elementor-widget-gallery .elementor-gallery-title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );}.elementor-widget-form .elementor-field-group > label, .elementor-widget-form .elementor-field-subgroup label{color:var( --e-global-color-text );}.elementor-widget-form .elementor-field-group > label{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-form .elementor-field-type-html{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-form .elementor-field-group .elementor-field{color:var( --e-global-color-text );}.elementor-widget-form .elementor-field-group .elementor-field, .elementor-widget-form .elementor-field-subgroup label{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-form .elementor-button{font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-weight:var( --e-global-typography-accent-font-weight );}.elementor-widget-form .e-form__buttons__wrapper__button-next{background-color:var( --e-global-color-accent );}.elementor-widget-form .elementor-button[type="submit"]{background-color:var( --e-global-color-accent );}.elementor-widget-form .e-form__buttons__wrapper__button-previous{background-color:var( --e-global-color-accent );}.elementor-widget-form .elementor-message{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-form .e-form__indicators__indicator, .elementor-widget-form .e-form__indicators__indicator__label{font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-weight:var( --e-global-typography-accent-font-weight );}.elementor-widget-form{--e-form-steps-indicator-inactive-primary-color:var( --e-global-color-text );--e-form-steps-indicator-active-primary-color:var( --e-global-color-accent );--e-form-steps-indicator-completed-primary-color:var( --e-global-color-accent );--e-form-steps-indicator-progress-color:var( --e-global-color-accent );--e-form-steps-indicator-progress-background-color:var( --e-global-color-text );--e-form-steps-indicator-progress-meter-color:var( --e-global-color-text );}.elementor-widget-form .e-form__indicators__indicator__progress__meter{font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-weight:var( --e-global-typography-accent-font-weight );}.elementor-widget-login .elementor-field-group > a{color:var( --e-global-color-text );}.elementor-widget-login .elementor-field-group > a:hover{color:var( --e-global-color-accent );}.elementor-widget-login .elementor-form-fields-wrapper label{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-login .elementor-field-group .elementor-field{color:var( --e-global-color-text );}.elementor-widget-login .elementor-field-group .elementor-field, .elementor-widget-login .elementor-field-subgroup label{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-login .elementor-button{font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-weight:var( --e-global-typography-accent-font-weight );background-color:var( --e-global-color-accent );}.elementor-widget-login .elementor-widget-container .elementor-login__logged-in-message{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-slides .elementor-slide-heading{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );}.elementor-widget-slides .elementor-slide-description{font-family:var( --e-global-typography-secondary-font-family ), Sans-serif;font-weight:var( --e-global-typography-secondary-font-weight );}.elementor-widget-slides .elementor-slide-button{font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-weight:var( --e-global-typography-accent-font-weight );}.elementor-widget-nav-menu .elementor-nav-menu .elementor-item{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );}.elementor-widget-nav-menu .elementor-nav-menu--main .elementor-item{color:var( --e-global-color-text );fill:var( --e-global-color-text );}.elementor-widget-nav-menu .elementor-nav-menu--main .elementor-item:hover, .elementor-widget-nav-menu .elementor-nav-menu--main .elementor-item.elementor-item-active, .elementor-widget-nav-menu .elementor-nav-menu--main .elementor-item.highlighted, .elementor-widget-nav-menu .elementor-nav-menu--main .elementor-item:focus{color:var( --e-global-color-accent );fill:var( --e-global-color-accent );}.elementor-widget-nav-menu .elementor-nav-menu--main:not(.e--pointer-framed) .elementor-item:before, .elementor-widget-nav-menu .elementor-nav-menu--main:not(.e--pointer-framed) .elementor-item:after{background-color:var( --e-global-color-accent );}.elementor-widget-nav-menu .e--pointer-framed .elementor-item:before, .elementor-widget-nav-menu .e--pointer-framed .elementor-item:after{border-color:var( --e-global-color-accent );}.elementor-widget-nav-menu{--e-nav-menu-divider-color:var( --e-global-color-text );}.elementor-widget-nav-menu .elementor-nav-menu--dropdown .elementor-item, .elementor-widget-nav-menu .elementor-nav-menu--dropdown .elementor-sub-item{font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-weight:var( --e-global-typography-accent-font-weight );}.elementor-widget-animated-headline .elementor-headline-dynamic-wrapper path{stroke:var( --e-global-color-accent );}.elementor-widget-animated-headline .elementor-headline-plain-text{color:var( --e-global-color-secondary );}.elementor-widget-animated-headline .elementor-headline{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );}.elementor-widget-animated-headline{--dynamic-text-color:var( --e-global-color-secondary );}.elementor-widget-animated-headline .elementor-headline-dynamic-text{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );}.elementor-widget-hotspot .widget-image-caption{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-hotspot{--hotspot-color:var( --e-global-color-primary );--hotspot-box-color:var( --e-global-color-secondary );--tooltip-color:var( --e-global-color-secondary );}.elementor-widget-hotspot .e-hotspot__label{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );}.elementor-widget-hotspot .e-hotspot__tooltip{font-family:var( --e-global-typography-secondary-font-family ), Sans-serif;font-weight:var( --e-global-typography-secondary-font-weight );}.elementor-widget-price-list .elementor-price-list-header{color:var( --e-global-color-primary );font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );}.elementor-widget-price-list .elementor-price-list-price{color:var( --e-global-color-primary );font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );}.elementor-widget-price-list .elementor-price-list-description{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-price-list .elementor-price-list-separator{border-bottom-color:var( --e-global-color-secondary );}.elementor-widget-price-table{--e-price-table-header-background-color:var( --e-global-color-secondary );}.elementor-widget-price-table .elementor-price-table__heading{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );}.elementor-widget-price-table .elementor-price-table__subheading{font-family:var( --e-global-typography-secondary-font-family ), Sans-serif;font-weight:var( --e-global-typography-secondary-font-weight );}.elementor-widget-price-table .elementor-price-table .elementor-price-table__price{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );}.elementor-widget-price-table .elementor-price-table__original-price{color:var( --e-global-color-secondary );font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );}.elementor-widget-price-table .elementor-price-table__period{color:var( --e-global-color-secondary );font-family:var( --e-global-typography-secondary-font-family ), Sans-serif;font-weight:var( --e-global-typography-secondary-font-weight );}.elementor-widget-price-table .elementor-price-table__features-list{--e-price-table-features-list-color:var( --e-global-color-text );}.elementor-widget-price-table .elementor-price-table__features-list li{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-price-table .elementor-price-table__features-list li:before{border-top-color:var( --e-global-color-text );}.elementor-widget-price-table .elementor-price-table__button{font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-weight:var( --e-global-typography-accent-font-weight );background-color:var( --e-global-color-accent );}.elementor-widget-price-table .elementor-price-table__additional_info{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-price-table .elementor-price-table__ribbon-inner{background-color:var( --e-global-color-accent );font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-weight:var( --e-global-typography-accent-font-weight );}.elementor-widget-flip-box .elementor-flip-box__front .elementor-flip-box__layer__title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );}.elementor-widget-flip-box .elementor-flip-box__front .elementor-flip-box__layer__description{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-flip-box .elementor-flip-box__back .elementor-flip-box__layer__title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );}.elementor-widget-flip-box .elementor-flip-box__back .elementor-flip-box__layer__description{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-flip-box .elementor-flip-box__button{font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-weight:var( --e-global-typography-accent-font-weight );}.elementor-widget-call-to-action 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class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c45873b" data-id="c45873b" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-8dca9be elementor-widget elementor-widget-heading" data-id="8dca9be" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h2 class="elementor-heading-title elementor-size-default">Frequently Asked Questions</h2></div></div></div></div></div></section><section class="elementor-section elementor-top-section elementor-element elementor-element-209214c elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="209214c" data-element_type="section" data-settings='{"background_background":"classic"}'><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6ffd121" data-id="6ffd121" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-492156b elementor-widget elementor-widget-heading" data-id="492156b" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h2 class="elementor-heading-title elementor-size-default">Table of Contents</h2></div></div><div class="elementor-element elementor-element-cefc674 elementor-widget elementor-widget-heading" data-id="cefc674" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h2 class="elementor-heading-title elementor-size-default"><a href="#howitworks">How It Works</a></h2></div></div><div class="elementor-element elementor-element-79c8c47 elementor-widget elementor-widget-heading" data-id="79c8c47" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h2 class="elementor-heading-title elementor-size-default"><a href="#pricing">Pricing</a></h2></div></div><div class="elementor-element elementor-element-f387496 elementor-widget elementor-widget-heading" data-id="f387496" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h2 class="elementor-heading-title elementor-size-default"><a href="#ecommerce">eCommerce</a></h2></div></div><div class="elementor-element elementor-element-d1e39ca elementor-widget elementor-widget-heading" data-id="d1e39ca" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h2 class="elementor-heading-title elementor-size-default"><a href="#taxes">Taxes</a></h2></div></div><div class="elementor-element elementor-element-9f74d7b elementor-widget elementor-widget-heading" data-id="9f74d7b" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h2 class="elementor-heading-title elementor-size-default"><a href="#bookkeeping">Bookkeeping &amp; Accounting</a></h2></div></div></div></div><div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-68e67b4" data-id="68e67b4" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-4c7065e elementor-widget elementor-widget-heading" data-id="4c7065e" data-element_type="widget" id="howitworks" data-widget_type="heading.default"><div class="elementor-widget-container"><h2 class="elementor-heading-title elementor-size-default">How It Works</h2></div></div><div class="elementor-element elementor-element-d60ea9a elementor-widget elementor-widget-toggle" data-id="d60ea9a" data-element_type="widget" data-widget_type="toggle.default"><div class="elementor-widget-container"><div class="elementor-toggle"><div class="elementor-toggle-item"><div id="elementor-tab-title-2241" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-2241" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">What makes you different from other bookkeeping services?</a></div><div id="elementor-tab-content-2241" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-2241"><p><span style="font-weight: 400;">EcomBalance is built by eCommerce sellers and entrepreneurs, not bookkeepers (although we have a great bookkeeping team). Connor Gillivan and Nathan Hirsch sold over $25 million on Amazon before building and selling an eCommerce freelance marketplace, FreeUp. We have been in the space for 15+ years building strong bookkeeping processes in our businesses. Strong financials helped us scale and eventually exit FreeUp.</span></p><p>&nbsp;</p><p><span style="font-weight: 400;">We are great at hiring bookkeepers and we bring an entrepreneurial mentality to bookkeeping. We speak to entrepreneurs and know what entrepreneurs (specifically sellers) want in a monthly bookkeeping service. We are also process junkies. Our focus is strong and efficient processes from pricing to integration to getting you financials you can actually understand and make decisions on.&nbsp;</span></p><p>&nbsp;</p><p><span style="font-weight: 400;">Other reasons:</span></p><p>&nbsp;</p><ul><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">We&rsquo;re easy to work with, we&rsquo;re process driven, and we&rsquo;re reliable. We work hard so that bookkeeping isn&rsquo;t a worry of yours and you have a system set up that you can trust and rely on for accurate books.</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">We have eCommerce expertise &rarr; all of our bookkeepers and accountants on staff specialize in eCommerce. We understand the nuances of the eCommerce industry and apply that expertise to all of our customer&rsquo;s businesses.&nbsp;</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">We take the time to understand your business and be a part of your team. With each customer, we dive into the details so we know exactly how to handle all of the different transactions that come through in your bookkeeping. With us, you&rsquo;ll have a partner as opposed to just an outsourced service.&nbsp;</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">We provide top level support and your own dedicated bookkeeping team &rarr; You&rsquo;ll always receive fast responses, accurate information and resources to help you. Plus, you&rsquo;ll always have a dedicated team that you can get to know and work with for the long run. </span></li></ul></div></div><div class="elementor-toggle-item"><div id="elementor-tab-title-2242" class="elementor-tab-title" data-tab="2" role="button" aria-controls="elementor-tab-content-2242" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">What do I get during my free month?</a></div><div id="elementor-tab-content-2242" class="elementor-tab-content elementor-clearfix" data-tab="2" role="region" aria-labelledby="elementor-tab-title-2242"><p>We give all new clients a free month of bookkeeping.&nbsp; We will do your first month free, but if your business requires Catch Up or Clean Up work, we will include that in the upfront cost. We&rsquo;ll make this clear upfront when we provide you with your custom pricing quote.<br></p></div></div><div class="elementor-toggle-item"><div id="elementor-tab-title-2243" class="elementor-tab-title" data-tab="3" role="button" aria-controls="elementor-tab-content-2243" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">What bookkeeping do you do for me?</a></div><div id="elementor-tab-content-2243" class="elementor-tab-content elementor-clearfix" data-tab="3" role="region" aria-labelledby="elementor-tab-title-2243"><p><span style="font-weight: 400;">Our monthly bookkeeping service is simple and straightforward. We charge you on the 1st and you get your books by the 15th each month. Income statement, balance sheet and cash flow statement.&nbsp;</span></p><p>&nbsp;</p><p><span style="font-weight: 400;">We do not currently offer end of year taxes, but we will communicate directly with your CPA or tax advisor.&nbsp;</span></p><p>&nbsp;</p><p><span style="font-weight: 400;">At this time, we do not offer add on services like AR, AP or sales tax.</span></p></div></div><div class="elementor-toggle-item"><div id="elementor-tab-title-2244" class="elementor-tab-title" data-tab="4" role="button" aria-controls="elementor-tab-content-2244" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">When can I expect my bookkeeping to be completed each month?</a></div><div id="elementor-tab-content-2244" class="elementor-tab-content elementor-clearfix" data-tab="4" role="region" aria-labelledby="elementor-tab-title-2244"><p><span style="font-weight: 400;">Our goal is to complete your books by the 15th each month as long as there is not a bank or processor that delays getting us information. We need to be able to get all statements and information from your banks or from you before the 5th of each month to make this happen.</span></p><p>&nbsp;</p><p><span style="font-weight: 400;">If you are not in a rush, we also offer a discount to get your books by the 20th each month instead of the 15th.</span></p></div></div><div class="elementor-toggle-item"><div id="elementor-tab-title-2245" class="elementor-tab-title" data-tab="5" role="button" aria-controls="elementor-tab-content-2245" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">I&rsquo;m behind on my books. Can you get me caught up?</a></div><div id="elementor-tab-content-2245" class="elementor-tab-content elementor-clearfix" data-tab="5" role="region" aria-labelledby="elementor-tab-title-2245"><p><span style="font-weight: 400;">Of course. We offer a fixed price for Set up, Catch up and Clean up as well as a timeframe in all of our pricing quotes.</span></p></div></div><div class="elementor-toggle-item"><div id="elementor-tab-title-2246" class="elementor-tab-title" data-tab="6" role="button" aria-controls="elementor-tab-content-2246" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Who will I be working with specifically? Is it always the same person? </a></div><div id="elementor-tab-content-2246" class="elementor-tab-content elementor-clearfix" data-tab="6" role="region" aria-labelledby="elementor-tab-title-2246"><p><span style="font-weight: 400;">You will have a dedicated bookkeeper as well as a team around them to make sure your books get done each month. We do our very best to not change bookkeepers on our clients although sometimes things happen like promotions, time off, etc. If we change bookkeepers on you, we will make sure there is a smooth transition.</span></p></div></div><div class="elementor-toggle-item"><div id="elementor-tab-title-2247" class="elementor-tab-title" data-tab="7" role="button" aria-controls="elementor-tab-content-2247" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">What are the requirements to get started? </a></div><div id="elementor-tab-content-2247" class="elementor-tab-content elementor-clearfix" data-tab="7" role="region" aria-labelledby="elementor-tab-title-2247"><ol><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Keep business and personal expenses separate. We don&rsquo;t work with clients that continue to intermingle personal and business.</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Fill out our pricing form and send us access to your current books</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Get a quote, add a payment method and get us the access we need and get started</span></li></ol></div></div><div class="elementor-toggle-item"><div id="elementor-tab-title-2248" class="elementor-tab-title" data-tab="8" role="button" aria-controls="elementor-tab-content-2248" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Is support included? Can I ask questions? </a></div><div id="elementor-tab-content-2248" class="elementor-tab-content elementor-clearfix" data-tab="8" role="region" aria-labelledby="elementor-tab-title-2248"><p><span style="font-weight: 400;">Of course. We pride ourselves on great customer service. We offer email and text support during normal business hours. You can always expect responses within 1 business day. Just please note we are a monthly bookkeeping service and the expectation should be that we do everything on a monthly basis. We can&rsquo;t always honor instant requests or changes. </span></p><p>&nbsp;</p><p><span style="font-weight: 400;">We also don&rsquo;t offer scheduled monthly calls. If we did this, we would need to hire more bookkeepers and raise our prices. We do a kickoff call with all our clients and then schedule calls if needed for certain situations.&nbsp;</span></p></div></div><div class="elementor-toggle-item"><div id="elementor-tab-title-2249" class="elementor-tab-title" data-tab="9" role="button" aria-controls="elementor-tab-content-2249" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">What type of companies can you serve?</a></div><div id="elementor-tab-content-2249" class="elementor-tab-content elementor-clearfix" data-tab="9" role="region" aria-labelledby="elementor-tab-title-2249"><p><span style="font-weight: 400;">EcomBalance caters to eCommerce companies generating sales over $200,000 per year and up to $30 million in sales per year. We work with all different Ecommerce platforms like Shopify, Amazon, Ebay, Etsy, Walmart, BigCommerce, and WooCommerce.</span></p><p>&nbsp;</p><p><span style="font-weight: 400;">We also have a sister brand, AccountsBalance.com, that services other online businesses such as digital agencies, SAAS companies, coaches and consultants, freelancers, course creators, and other service based businesses. </span></p></div></div><div class="elementor-toggle-item"><div id="elementor-tab-title-22410" class="elementor-tab-title" data-tab="10" role="button" aria-controls="elementor-tab-content-22410" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Do you support international companies?</a></div><div id="elementor-tab-content-22410" class="elementor-tab-content elementor-clearfix" data-tab="10" role="region" aria-labelledby="elementor-tab-title-22410"><p><span style="font-weight: 400;">Bookkeeping is bookkeeping and we have many non-US clients that use our bookkeeping service. We follow GAAP and work out of QBO or Xero.&nbsp; You are required to have your own local tax professional to answer your questions. We are also not responsible for any local bookkeeping laws that are not relevant in the US. In certain cases, we won&rsquo;t be able to work on your books. For example, if your bank does not give us bank statements in English.</span></p></div></div></div></div></div><div class="elementor-element elementor-element-e15c919 elementor-widget elementor-widget-heading" data-id="e15c919" data-element_type="widget" id="pricing" data-widget_type="heading.default"><div class="elementor-widget-container"><h2 class="elementor-heading-title elementor-size-default">Pricing</h2></div></div><div class="elementor-element elementor-element-e957e49 elementor-widget elementor-widget-toggle" data-id="e957e49" data-element_type="widget" data-widget_type="toggle.default"><div class="elementor-widget-container"><div class="elementor-toggle"><div class="elementor-toggle-item"><div id="elementor-tab-title-2441" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-2441" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How does pricing work?</a></div><div id="elementor-tab-content-2441" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-2441"><p><span style="font-weight: 400;">We custom price each client after they complete our quick pricing process. EcomBalance offers fixed monthly prices based on the complexity of your business, monthly transaction size, and number of accounts.&nbsp;</span></p><p>&nbsp;</p><p><span style="font-weight: 400;">EcomBalance pricing quotes have two parts: (1) A one-time fixed price for any Set Up, Clean Up, or Catch Up work (2) A fixed monthly price charged on the 1st of each month. </span></p></div></div><div class="elementor-toggle-item"><div id="elementor-tab-title-2442" class="elementor-tab-title" data-tab="2" role="button" aria-controls="elementor-tab-content-2442" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How do prices change as I grow?</a></div><div id="elementor-tab-content-2442" class="elementor-tab-content elementor-clearfix" data-tab="2" role="region" aria-labelledby="elementor-tab-title-2442"><p><span style="font-weight: 400;">EcomBalance does our best to price clients accurately upfront. However, it is on the client to make sure they disclose everything about their business upfront including all accounts. We reserve the right to increase your price after integration if accounts/marketplaces for the business were not disclosed to us. Outside of that, we do our best to not increase your price unless your business significantly changes/grows or if you add new marketplaces. If it does, we will reach out with a new fair pricing proposal. EcomBalance does reserve the right to increase its fees overtime to allow us to give raises to our team and account for other cost increases.</span></p></div></div><div class="elementor-toggle-item"><div id="elementor-tab-title-2443" class="elementor-tab-title" data-tab="3" role="button" aria-controls="elementor-tab-content-2443" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">What is your cancellation policy? What if I prepaid for the year?</a></div><div id="elementor-tab-content-2443" class="elementor-tab-content elementor-clearfix" data-tab="3" role="region" aria-labelledby="elementor-tab-title-2443"><div> <span data-darkreader-inline-color="" style="color: rgb(80, 0, 80); --darkreader-inline-color: #edd9b6;"><p data-darkreader-inline-color="" style="color: rgb(26, 33, 46); --darkreader-inline-color: #efdbb8;">EcomBalance is a monthly bookkeeping service that works with ongoing monthly bookkeeping clients.&nbsp;<span style="color: rgb(26, 33, 46); --darkreader-inline-color: #efdbb8;" data-darkreader-inline-color="">We don&rsquo;t take&nbsp;on one-time projects.&nbsp;</span></p><p data-darkreader-inline-color="" style="color: rgb(26, 33, 46); --darkreader-inline-color: #efdbb8;"><br></p><p data-darkreader-inline-color="" style="color: rgb(26, 33, 46); --darkreader-inline-color: #efdbb8;">If you are a current&nbsp;client, you can cancel with 30 days notice. There is one last monthly billing once you cancel. (We do offer a 10% discount if you pay for a year upfront. If you do this, you are locked in for 1 year of billing).</p> <span><p data-darkreader-inline-color="" style="color: rgb(26, 33, 46); --darkreader-inline-color: #efdbb8;">&nbsp;</p><p data-darkreader-inline-color="" style="color: rgb(26, 33, 46); --darkreader-inline-color: #efdbb8;">We ask for 30 days notice to cancel because:</p></span><p data-darkreader-inline-color="" style="color: rgb(26, 33, 46); --darkreader-inline-color: #efdbb8;">a) Our bookkeepers plan their time in advance so getting last-minute cancellations hurts our business.</p> <span><p data-darkreader-inline-color="" style="color: rgb(26, 33, 46); --darkreader-inline-color: #efdbb8;">b) The software we use is already paid for by the time the 1st comes around so we would lose money if clients could cancel with no notice.</p><p data-darkreader-inline-color="" style="color: rgb(26, 33, 46); --darkreader-inline-color: #efdbb8;"><br></p></span></span><p data-darkreader-inline-color="" style="color: rgb(26, 33, 46); --darkreader-inline-color: #efdbb8;">We also have other minimums to prevent one-time projects. We spend time getting to know a client&rsquo;s books and setting up the books properly so we try to only take on clients that want to work with us long term.</p> <span data-darkreader-inline-color="" style="color: rgb(80, 0, 80); --darkreader-inline-color: #edd9b6;"><p data-darkreader-inline-color="" style="color: rgb(26, 33, 46); --darkreader-inline-color: #efdbb8;"><br></p><p data-darkreader-inline-color="" style="color: rgb(26, 33, 46); --darkreader-inline-color: #efdbb8;">1) A three (3) month minimum for all new clients.</p><p data-darkreader-inline-color="" style="color: rgb(26, 33, 46); --darkreader-inline-color: #efdbb8;">2) If we are doing Catch Up or Clean Up for the current year, clients have to stay on for the same amount of time for monthly bookkeeping.&nbsp; For example, if we do 5 months of Clean Up, the client has to stay on monthly for an additional 5 months.</p><p data-darkreader-inline-color="" style="color: rgb(26, 33, 46); --darkreader-inline-color: #efdbb8;">3) If we complete Clean Up or Catch Up for the previous year, the client must stay on as a monthly bookkeeping client for the following year.&nbsp;</p><p data-darkreader-inline-color="" style="color: rgb(26, 33, 46); --darkreader-inline-color: #efdbb8;"><br></p><p data-darkreader-inline-color="" style="color: rgb(26, 33, 46); --darkreader-inline-color: #efdbb8;">Again, this prevents us from taking on one-time projects when our goal is ongoing long-term monthly bookkeeping clients.</p></span><br></div><p><br></p></div></div><div class="elementor-toggle-item"><div id="elementor-tab-title-2444" class="elementor-tab-title" data-tab="4" role="button" aria-controls="elementor-tab-content-2444" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Are there any one&ndash;time fees when I sign up for you?</a></div><div id="elementor-tab-content-2444" class="elementor-tab-content elementor-clearfix" data-tab="4" role="region" aria-labelledby="elementor-tab-title-2444"><p><span style="font-weight: 400;">EcomBalance pricing quotes have two parts: (1) A one-time fixed price for any Set Up, Clean Up, or Catch Up work (2) A fixed monthly price charged on the 1st of each month. </span></p></div></div></div></div></div><div class="elementor-element elementor-element-3c3193d elementor-widget elementor-widget-heading" data-id="3c3193d" data-element_type="widget" id="ecommerce" data-widget_type="heading.default"><div class="elementor-widget-container"><h2 class="elementor-heading-title elementor-size-default">eCommerce</h2></div></div><div class="elementor-element elementor-element-bd67b39 elementor-widget elementor-widget-toggle" data-id="bd67b39" data-element_type="widget" data-widget_type="toggle.default"><div class="elementor-widget-container"><div class="elementor-toggle"><div class="elementor-toggle-item"><div id="elementor-tab-title-1981" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-1981" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Why is bookkeeping for eCommerce companies unique?</a></div><div id="elementor-tab-content-1981" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-1981"><p><span style="font-weight: 400;">Ecommerce companies selling on Amazon, Shopify, Ebay, Etsy, Walmart, and other eCommerce platforms tend to face difficulties that other small business owners don&rsquo;t. This includes, but is not limited to: COGS, Amazon fees, marketplace fees, inventory, sales tax, and other eCommerce related expenses. </span></p><p><span style="font-weight: 400;"><br></span></p><p></p><p><span style="font-weight: 400;">We use a tool called Link My Books to accurately get this information from your marketplaces. This tool is included in your pricing when working with us. Ecommerce companies tend to sell on multiple marketplaces and platforms as well which makes it more difficult to keep track of all of the transactions that occur on a monthly basis. </span></p><p></p><p><span style="font-weight: 400;">Because of all of these reasons, it&rsquo;s important to have a bookkeeper and accountant that understands the complexities of eCommerce companies.</span></p></div></div><div class="elementor-toggle-item"><div id="elementor-tab-title-1982" class="elementor-tab-title" data-tab="2" role="button" aria-controls="elementor-tab-content-1982" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">What types of sales platforms do your customers use?</a></div><div id="elementor-tab-content-1982" class="elementor-tab-content elementor-clearfix" data-tab="2" role="region" aria-labelledby="elementor-tab-title-1982"><p><span style="font-weight: 400;">Our customers sell across many different eCommerce platforms and marketplaces online: Shopify, Amazon, Walmart, WooCommerce, Magento, BigCommerce, Etsy, eBay, among others.</span></p></div></div><div class="elementor-toggle-item"><div id="elementor-tab-title-1983" class="elementor-tab-title" data-tab="3" role="button" aria-controls="elementor-tab-content-1983" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Do you handle inventory?</a></div><div id="elementor-tab-content-1983" class="elementor-tab-content elementor-clearfix" data-tab="3" role="region" aria-labelledby="elementor-tab-title-1983"><p><span style="font-weight: 400;">We do not handle inventory or provide an inventory management service. EcomBalance will make inventory updates in your financial statements every month, quarter, or biyearly as the information is provided to us. Clients should consult with their CPA or tax professional on the best way to manage and handle inventory for their eCommerce business.</span></p></div></div><div class="elementor-toggle-item"><div id="elementor-tab-title-1984" class="elementor-tab-title" data-tab="4" role="button" aria-controls="elementor-tab-content-1984" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Do you have the ability to break out Amazon/Shopify fees in the P&amp;L?</a></div><div id="elementor-tab-content-1984" class="elementor-tab-content elementor-clearfix" data-tab="4" role="region" aria-labelledby="elementor-tab-title-1984"><p><span style="font-weight: 400;">Yes, we do this using Link My Books for all of our eCommerce cleints.</span></p></div></div></div></div></div><div class="elementor-element elementor-element-2d91b45 elementor-widget elementor-widget-heading" data-id="2d91b45" data-element_type="widget" id="taxes" data-widget_type="heading.default"><div class="elementor-widget-container"><h2 class="elementor-heading-title elementor-size-default">Taxes</h2></div></div><div class="elementor-element elementor-element-77c11b8 elementor-widget elementor-widget-toggle" data-id="77c11b8" data-element_type="widget" data-widget_type="toggle.default"><div class="elementor-widget-container"><div class="elementor-toggle"><div class="elementor-toggle-item"><div id="elementor-tab-title-1251" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-1251" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Do you file my end of year taxes or sales tax?</a></div><div id="elementor-tab-content-1251" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-1251"><p><span style="font-weight: 400;">EcomBalance is a monthly bookkeeping service. We do not offer tax advice, end of year tax services, or sales tax. You need to have your own CPA or tax professional. We are happy to recommend ones we use. We will communicate directly with your CPA.</span></p><p><span style="font-weight: 400;"><br></span><span style="font-weight: 400;">For Sales Tax, there are companies and tools that specialize in this that you should consider using and we can make personal recommendations to sales tax services companies that we&rsquo;ve worked with in the past. </span></p></div></div><div class="elementor-toggle-item"><div id="elementor-tab-title-1252" class="elementor-tab-title" data-tab="2" role="button" aria-controls="elementor-tab-content-1252" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">What accounting softwares do you support?</a></div><div id="elementor-tab-content-1252" class="elementor-tab-content elementor-clearfix" data-tab="2" role="region" aria-labelledby="elementor-tab-title-1252"><p>The majority of our customers use Quickbooks Online. We also have experience using Xero with our customers. If you have a preference between the two, please let us know. If you&rsquo;re not sure, we prefer to use Quickbooks Online.&nbsp;</p></div></div><div class="elementor-toggle-item"><div id="elementor-tab-title-1253" class="elementor-tab-title" data-tab="3" role="button" aria-controls="elementor-tab-content-1253" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How do you work with my accountant?</a></div><div id="elementor-tab-content-1253" class="elementor-tab-content elementor-clearfix" data-tab="3" role="region" aria-labelledby="elementor-tab-title-1253"><p>Yes, absolutely. We&rsquo;re all about strong communication at EcomBalance. If you decide to use one of our trusted Accountants or are using your own, we&rsquo;ll introduce ourselves to them and communicate as much as is needed to make sure that they have the documents they need to complete your taxes. An accountant can be a large or minimal expense depending on how you work with them. With our clean and organized bookkeeping, they&rsquo;ll be able to optimize their time and keep your bills reasonable.</p></div></div></div></div></div><div class="elementor-element elementor-element-73f555b elementor-widget elementor-widget-heading" data-id="73f555b" data-element_type="widget" id="bookkeeping" data-widget_type="heading.default"><div class="elementor-widget-container"><h2 class="elementor-heading-title elementor-size-default">Bookkeeping &amp; Accounting</h2></div></div><div class="elementor-element elementor-element-4a22396 elementor-widget elementor-widget-toggle" data-id="4a22396" data-element_type="widget" data-widget_type="toggle.default"><div class="elementor-widget-container"><div class="elementor-toggle"><div class="elementor-toggle-item"><div id="elementor-tab-title-7771" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-7771" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Do you use cash or accrual accounting methods?</a></div><div id="elementor-tab-content-7771" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-7771"><p>For eCommerce businesses, sales and COGS are reported on an accrual basis. Link My Books (the tool we use to connect with eCommerce marketplaces and processors) imports all sales and COGS data under accrual basis accounting.</p><p>&nbsp;</p><p>We don&rsquo;t offer a service to accrue expenses and other accounts since that would cost significantly more time and money (and is unnecessary for most businesses).</p><p>&nbsp;</p><p>If you are not an eCommerce business, our sister company <a href="https://accountsbalance.com" target="_blank" rel="noopener noreferrer">AccountsBalance</a> does bookkeeping on a cash basis.</p></div></div><div class="elementor-toggle-item"><div id="elementor-tab-title-7772" class="elementor-tab-title" data-tab="2" role="button" aria-controls="elementor-tab-content-7772" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Do you offer Profit First bookkeeping services?</a></div><div id="elementor-tab-content-7772" class="elementor-tab-content elementor-clearfix" data-tab="2" role="region" aria-labelledby="elementor-tab-title-7772"><p><span style="font-weight: 400;">We do not offer Profit First bookkeeping services at this time. While it may be a specialty that we offer in the future, it is not a method that we focus on currently.</span></p></div></div><div class="elementor-toggle-item"><div id="elementor-tab-title-7773" class="elementor-tab-title" data-tab="3" role="button" aria-controls="elementor-tab-content-7773" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Why is accurate bookkeeping important?</a></div><div id="elementor-tab-content-7773" class="elementor-tab-content elementor-clearfix" data-tab="3" role="region" aria-labelledby="elementor-tab-title-7773"><p><span style="font-weight: 400;">Accurate bookkeeping gives you the power as a business owner to make smart decisions and grow your business faster. Without accurate bookkeeping, how do you know how much you&rsquo;re making, spending, and profiting each month? That can lead to anxiety, over exorbitant spending, and detriment for your business.</span></p><p>&nbsp;</p><p><span style="font-weight: 400;">There are other benefits like on time taxes each year, ability to get investments or funding or even to sell your business. But the main reason is the ability to make good decisions each month.</span></p></div></div><div class="elementor-toggle-item"><div id="elementor-tab-title-7774" class="elementor-tab-title" data-tab="4" role="button" aria-controls="elementor-tab-content-7774" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-plus"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">What&rsquo;s the difference between bookkeeping and accounting?</a></div><div id="elementor-tab-content-7774" class="elementor-tab-content elementor-clearfix" data-tab="4" role="region" aria-labelledby="elementor-tab-title-7774"><p><span style="font-weight: 400;">We put everything under the Accounting Category. Accounting has three parts: Bookkeeping, Tax, and CFO services.&nbsp;</span></p><p>&nbsp;</p><p><span style="font-weight: 400;">Bookkeeping is an essential part of running a successful business. Bookkeeping is the monthly reporting of income statement, balance sheet and cash flow statements. Bookkeeping gives you a glimpse into the performance of your business so that you can make smart, data driven decisions.&nbsp;</span></p><p>&nbsp;</p><p><span style="font-weight: 400;">Taxes usually require a CPA and include: end of year taxes, sales tax work, and tax planning.</span></p><p>&nbsp;</p><p><span style="font-weight: 400;">CFO services is for larger businesses and focuses on forecasting and decision making based off your the financials that your bookkeeper provides each month.&nbsp;</span></p><p>&nbsp;</p><p><span style="font-weight: 400;">We only offer monthly bookkeeping, but will work directly with your CPA and/or CFO. If you do not have a CPA or CFO yet and would like to hire one, let us know and we&rsquo;ll make a personal recommendation to ones we&rsquo;ve worked with in the past. </span></p></div></div></div></div></div></div></div></div></section></div><div data-elementor-type="footer" data-elementor-id="566" class="elementor elementor-566 elementor-location-footer" data-elementor-post-type="elementor_library"><section class="elementor-section elementor-top-section elementor-element elementor-element-770895e7 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="770895e7" data-element_type="section" data-settings='{"background_background":"classic"}'><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-5a2591f6" data-id="5a2591f6" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-ee717e8 elementor-widget elementor-widget-heading" data-id="ee717e8" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h4 class="elementor-heading-title elementor-size-default">EcomBalance</h4></div></div><div class="elementor-element elementor-element-aa16725 elementor-widget elementor-widget-heading" data-id="aa16725" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h2 class="elementor-heading-title elementor-size-default">We help eCommerce businesses master their finances.</h2></div></div><div class="elementor-element elementor-element-78340a87 elementor-tablet-align-left elementor-hidden-tablet elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="78340a87" data-element_type="widget" data-widget_type="icon-list.default"><div class="elementor-widget-container"><ul class="elementor-icon-list-items"><li class="elementor-icon-list-item"> <a href="tel:7202787838"><span class="elementor-icon-list-icon"> <i aria-hidden="true" class="fas fa-phone"></i> </span> <span class="elementor-icon-list-text">1 (720) 278-7838</span> </a></li><li class="elementor-icon-list-item"> <span class="elementor-icon-list-icon"> <i aria-hidden="true" class="fas fa-envelope"></i> </span> <span class="elementor-icon-list-text"><a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="184b6d6868776a6c585d7b77755a797479767b7d367b7775">[email&#160;protected]</a></span></li><li class="elementor-icon-list-item"> <span class="elementor-icon-list-icon"> <i aria-hidden="true" class="fas fa-map-marker-alt"></i> </span> <span class="elementor-icon-list-text">Denver, CO, USA</span></li></ul></div></div></div></div><div class="elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-1da91df6" data-id="1da91df6" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-41665400 elementor-widget elementor-widget-heading" data-id="41665400" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h4 class="elementor-heading-title elementor-size-default">Company</h4></div></div><div class="elementor-element elementor-element-14a63a5c elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="14a63a5c" data-element_type="widget" data-widget_type="icon-list.default"><div class="elementor-widget-container"><ul class="elementor-icon-list-items"><li class="elementor-icon-list-item"> <a href="https://ecombalance.com/about/"><span class="elementor-icon-list-text">About</span> </a></li><li class="elementor-icon-list-item"> <a href="https://ecombalance.com/faq/"><span class="elementor-icon-list-text">FAQ</span> </a></li><li class="elementor-icon-list-item"> <a href="https://ecombalance.com/callback"><span class="elementor-icon-list-text">Get a Callback</span> </a></li><li class="elementor-icon-list-item"> <a href="https://ecombalance.com/contact/"><span class="elementor-icon-list-text">Contact</span> </a></li><li class="elementor-icon-list-item"> <a href="https://ecombalance.com/careers/"><span class="elementor-icon-list-text">Careers</span> </a></li><li class="elementor-icon-list-item"> <a href="https://ecombalance.com/press/"><span class="elementor-icon-list-text">Press</span> </a></li><li class="elementor-icon-list-item"> <a href="https://accountsbalance.com"><span class="elementor-icon-list-text">AccountsBalance</span> </a></li></ul></div></div></div></div><div class="elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-7c172267" data-id="7c172267" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-ad4d559 elementor-widget elementor-widget-heading" data-id="ad4d559" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h4 class="elementor-heading-title elementor-size-default">Services</h4></div></div><div class="elementor-element elementor-element-b7b8f1f elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="b7b8f1f" data-element_type="widget" data-widget_type="icon-list.default"><div class="elementor-widget-container"><ul class="elementor-icon-list-items"><li class="elementor-icon-list-item"> <a href="https://ecombalance.com/pricing/"><span class="elementor-icon-list-text">Pricing</span> </a></li><li class="elementor-icon-list-item"> <a href="https://ecombalance.com/reviews"><span class="elementor-icon-list-text">Reviews</span> </a></li><li class="elementor-icon-list-item"> <a href="https://ecombalance.com/bookkeeping/"><span class="elementor-icon-list-text">Monthly Bookkeeping</span> </a></li><li class="elementor-icon-list-item"> <a href="https://ecombalance.com/catch-up/"><span class="elementor-icon-list-text">Catch Up &amp; Clean Up</span> </a></li><li class="elementor-icon-list-item"> <a href="https://ecombalance.com/amazon-bookkeeping-services/"><span class="elementor-icon-list-text">Amazon Bookkeeping</span> </a></li><li class="elementor-icon-list-item"> <a href="https://ecombalance.com/shopify-bookkeeping-services/"><span class="elementor-icon-list-text">Shopify Bookkeeping</span> </a></li><li class="elementor-icon-list-item"> <a href="https://ecombalance.com/ebay-bookkeeping-services/"><span class="elementor-icon-list-text">Ebay Bookkeeping</span> </a></li><li class="elementor-icon-list-item"> <a href="https://ecombalance.com/etsy-bookkeeping-services/"><span class="elementor-icon-list-text">Etsy Bookkeeping</span> </a></li></ul></div></div></div></div><div class="elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-1d8f0749" data-id="1d8f0749" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-f1e6482 elementor-widget elementor-widget-heading" data-id="f1e6482" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h4 class="elementor-heading-title elementor-size-default">Resources</h4></div></div><div class="elementor-element elementor-element-3698e78 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="3698e78" data-element_type="widget" data-widget_type="icon-list.default"><div class="elementor-widget-container"><ul class="elementor-icon-list-items"><li class="elementor-icon-list-item"> <a href="https://ecombalance.com/etsy-bookkeeping-services/"><span class="elementor-icon-list-text">Sample Financial Reports</span> </a></li><li class="elementor-icon-list-item"> <a href="https://ecombalance.com/monthly-finance-meeting-agenda-guide/"><span class="elementor-icon-list-text">Finance Meeting Agenda</span> </a></li><li class="elementor-icon-list-item"> <a href="https://ecombalance.com/master-ecommerce-bookkeeping/"><span class="elementor-icon-list-text">Ecom Bookkeeping Guide</span> </a></li><li class="elementor-icon-list-item"> <a href="https://ecombalance.com/ecommerce-bookkeeping-mistakes"><span class="elementor-icon-list-text">Ecom Mistakes Ebook</span> </a></li><li class="elementor-icon-list-item"> <a href="https://ecombalance.com/case-study"><span class="elementor-icon-list-text">Bookkeeping Case Study</span> </a></li><li class="elementor-icon-list-item"> <a href="https://ecombalance.com/bookkeeping-tips/"><span class="elementor-icon-list-text">Blog</span> </a></li><li class="elementor-icon-list-item"> <a href="https://ecombalance.com/ecommerce/"><span class="elementor-icon-list-text">Why eCommerce?</span> </a></li></ul></div></div></div></div><div class="elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-3b1d4f1" data-id="3b1d4f1" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-8e32fa5 elementor-widget elementor-widget-heading" data-id="8e32fa5" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h4 class="elementor-heading-title elementor-size-default">More</h4></div></div><div class="elementor-element elementor-element-8e975c7 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="8e975c7" data-element_type="widget" data-widget_type="icon-list.default"><div class="elementor-widget-container"><ul class="elementor-icon-list-items"><li class="elementor-icon-list-item"> <a href="https://app.ecombalance.com"><span class="elementor-icon-list-text">Log in</span> </a></li><li class="elementor-icon-list-item"> <a href="https://app.ecombalance.com/p/signup/1"><span class="elementor-icon-list-text">Sign up</span> </a></li><li class="elementor-icon-list-item"> <a href="https://ecombalance.com/partner-program"><span class="elementor-icon-list-text">Partner Program</span> </a></li><li class="elementor-icon-list-item"> <a href="https://ecombalance.com/partners"><span class="elementor-icon-list-text">Partner Directory</span> </a></li><li class="elementor-icon-list-item"> <a href="https://ecombalance.com/referrals/"><span class="elementor-icon-list-text">Become an Affiliate</span> </a></li><li class="elementor-icon-list-item"> <a href="https://ecombalance.com/terms-of-use/"><span class="elementor-icon-list-text">Terms of Use</span> </a></li></ul></div></div></div></div></div></section><footer 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