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class="page-sidepanel sidepanel-progress-indicator"> <h4>Advanced workflow configuration</h4> <ul> <li class="progress-page-current"><a href="/adminjiraserver/working-in-text-mode-938847487.html">Working in text mode</a></li> <li class=""><a href="/adminjiraserver/adding-a-custom-event-938847495.html">Adding a custom event</a></li> <li class=""><a href="/adminjiraserver/configuring-the-initial-status-938847496.html">Configuring the initial status</a></li> <li class=""><a href="/adminjiraserver/configuring-workflow-triggers-938847513.html">Configuring workflow triggers</a></li> <li class=""><a href="/adminjiraserver/using-validators-with-custom-fields-938847524.html">Using validators with custom fields</a></li> <li class=""><a href="/adminjiraserver/using-xml-to-create-a-workflow-938847525.html">Using XML to create a workflow</a></li> <li class=""><a href="/adminjiraserver/workflow-properties-938847526.html">Workflow properties</a></li> <li class=""><a href="/adminjiraserver/configuring-jira-service-management-approvals-938847527.html">Configuring Jira Service Management approvals</a></li> </ul> </div> <div class="page-sidepanel sidepanel-on-this-page"> <h4>On this page</h4> <ul> </ul> </div> <div class="page-sidepanel sidepanel-related-content"> <h4>Related content</h4> <ul> <li class="no-related-content-results">No related content found</li> </ul> </div> </div> <div class="ask-a-question-panel"> <h4>Still need help?</h4> <p>The Atlassian Community is here for you.</p> <p><a href="https://community.atlassian.com/t5/custom/page/page-id/create-post-step-1?add-tags=Administering+Jira+applications">Ask the community</a></p> </div> </div> <div class="wiki-content"> <div class="conf-macro output-block" data-hasbody="true" data-macro-name="sp-pagelayout"> <section class="layout-section layout-section-two_right_sidebar"> <div class="content-section"> <p>Text mode is an advanced way of working with workflows, and it shows the difference between steps and statuses. In text mode, you work directly with steps.</p><p>For all of the following procedures, you must be logged in as a user with the <strong>Jira Administrators </strong> <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver/managing-global-permissions-938847142.html" class="conf-macro output-inline" data-hasbody="true">global permission</a> and start from the Workflows page.</p> </div> <div class="content-section"> <div class="panel-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <div class="panel-block-content"> <p><strong>On this page:</strong></p><div class="toc-macro client-side-toc-macro conf-macro output-block" data-hasbody="false" data-headerelements="H2" data-macro-name="toc"> </div><p><br></p> </div> </div> </div> </section> <p><strong>To open a workflow in text mode</strong></p><ol><li><span class="conf-macro output-inline conf-macro output-block" data-hasbody="false" data-macro-name="include">Choose<strong> <strong>Administration</strong> </strong>( <span class="confluence-embedded-file-wrapper confluence-embedded-manual-size conf-macro output-inline conf-macro output-block conf-macro output-inline" data-hasbody="false" data-macro-name="includeplus"><img width="18" class="confluence-embedded-image confluence-thumbnail" src="/adminjiraserver/files/951394526/951394527/1/1527598493234/cog_icon.png"></span> )<strong> ></strong> <strong>Issues</strong>. </span><strong><br class="_mce_tagged_br"></strong></li><li>Select<strong> <strong>Workflows</strong> </strong>to open the Workflows page, which displays all of the workflows in your system.</li><li>Select <strong>Edit</strong> to open the workflow for editing.</li><li>Select the <strong>Text</strong> button to edit in text mode. <span>A list of existing steps that comprise the workflow and each step's Linked Status and Outgoing Transitions (under Transitions (id)), is shown.</span></li><li>Follow the relevant procedure below to edit the workflow.</li></ol> <div class="admonition-block info-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <svg xmlns="http://www.w3.org/2000/svg" class="admonition-icon" width="18" height="18" viewbox="0 0 18 18"> <path d="M0 9c0-5 4-9 9-9s9 4 9 9-4 9-9 9-9-4-9-9zm8-1v5c0 .6.4 1 1 1s1-.4 1-1V8c0-.6-.4-1-1-1s-1 .4-1 1zm1-2c.6 0 1-.4 1-1s-.4-1-1-1-1 .4-1 1 .4 1 1 1z" fill="#0052CC" fill-rule="evenodd"> </path> </svg> <p>Note that some workflow elements cannot be edited in text mode, such as global transitions. If you cannot change a workflow element, try editing in Diagram mode.</p> </div> <h2 id="Workingintextmode-workflow_stepsBasicprocedures"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingintextmode-workflow_steps"></span><span id="workflow_steps"></span></span>Basic procedures</h2><h3 id="Workingintextmode-editingastepEditingastep"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingintextmode-editingastep"></span><span id="editingastep"></span></span>Editing a step</h3><p>Click the following link of any step:</p><ul><li><strong><span class="confluence-link"><span class="confluence-link">Add Transition</span></span></strong> — to add an Outgoing Transition to that step.</li><li><strong><span class="confluence-link">Delete Transitions</span></strong> — to delete one or more Outgoing Transitions of that step.</li><li><strong>Edit</strong> — to edit the step's Step Name or Linked Status.</li><li><strong><span class="confluence-link">View Properties</span></strong> — to view and edit the step's Properties.</li><li><strong><span class="confluence-link">Delete Step</span></strong> — only available if the step has no Incoming Transitions.</li></ul><h3 id="Workingintextmode-adding_workflow_stepAddingastep"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingintextmode-adding_workflow_step"></span><span id="adding_workflow_step"></span></span>Adding a step</h3><p>The Add New Step form appears below the list of steps when you are editing an inactive workflow.</p><p><strong><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingintextmode-view_workflow_steps_page"></span><span id="view_workflow_steps_page"></span></span>To add a new step to a workflow:</strong></p><ol><li>In the Step Name field, type a short name for the step.</li><li>In the Linked Status field, select the status that corresponds to this step.<br><img alt="(info)" data-emoticon-name="information" class="emoticon emoticon-information" src="/s/ym1mk8/8804/1jpfuow/_/images/icons/emoticons/information.svg"> Each status can only correspond to one step in each workflow.</li><li>Click the <strong>Add</strong> button. Your new step appears in your workflow's list of steps in Text edit mode.</li></ol><p><img alt="(info)" data-emoticon-name="information" class="emoticon emoticon-information" src="/s/ym1mk8/8804/1jpfuow/_/images/icons/emoticons/information.svg"> If you do not see Add New Step, this means that all available statuses defined in your Jira installation have been used in your workflow and you need to <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver/defining-status-field-values-938847108.html" class="conf-macro output-inline" data-hasbody="true">define a new status</a>.</p><h3 id="Workingintextmode-delete_stepDeletingastep"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingintextmode-delete_step"></span><span id="delete_step"></span></span>Deleting a step</h3><p><em>A step can only be deleted if it has no incoming transitions.</em></p><p><strong><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingintextmode-deletestepvws"></span><span id="deletestepvws"></span></span></strong>Click the <strong>Delete Step</strong> link that corresponds to the relevant step.<br><img alt="(info)" data-emoticon-name="information" class="emoticon emoticon-information" src="/s/ym1mk8/8804/1jpfuow/_/images/icons/emoticons/information.svg"> This link is not displayed if the step has no incoming transitions or if it only has incoming <strong>Global Transitions</strong>.</p><h3 id="Workingintextmode-add_transitionAddingatransition"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingintextmode-add_transition"></span><span id="add_transition"></span></span>Adding a transition</h3><ol><li> Identify the step from which your new transition will originate, and click the <strong>Add Transition</strong> link next to the step. </li><li><p>In the Transition Name field, type a short name for the transition.</p> <div class="admonition-block info-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <svg xmlns="http://www.w3.org/2000/svg" class="admonition-icon" width="18" height="18" viewbox="0 0 18 18"> <path d="M0 9c0-5 4-9 9-9s9 4 9 9-4 9-9 9-9-4-9-9zm8-1v5c0 .6.4 1 1 1s1-.4 1-1V8c0-.6-.4-1-1-1s-1 .4-1 1zm1-2c.6 0 1-.4 1-1s-.4-1-1-1-1 .4-1 1 .4 1 1 1z" fill="#0052CC" fill-rule="evenodd"> </path> </svg> <p>This name will be shown to users from the <strong>Issue status</strong> menu on the View issue page. </p> </div> <p><span class="confluence-embedded-file-wrapper conf-macro output-inline" data-hasbody="false" data-macro-name="sp-image"><img class="confluence-embedded-image" src="/adminjiraserver/files/938847487/1142236318/1/1654593931863/Issue-status-menu.png"></span></p></li><li><em>(Optional)</em> In the Description field, type a short description of the purpose of the transition.</li><li>In the Destination Step field, choose the step to which issues will move when this transition is executed.</li><li>In the Transition View field, select either:<br><ul><li>No view for transition — choose this if you do not need to prompt the user for input before the transition is executed (i.e. the transition will occur instantly when the user clicks the transition).</li><li>The name of a <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver/defining-a-screen-938847288.html" class="conf-macro output-inline" data-hasbody="true">screen</a> that will be shown to users, asking for input before the transition is executed. You can choose one of Jira's default screens or any other screen you have created. If no existing screen is suitable, you may wish to create a new screen for the transition.</li></ul></li></ol><h3 id="Workingintextmode-edit_transitionEditingordeletingatransition"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingintextmode-edit_transition"></span><span id="edit_transition"></span></span>Editing or deleting a transition</h3><ol><li>In the Transitions (id) column, click the link of the <strong>Outgoing Transition</strong> of the step you wish to edit. The Transition page is displayed.</li><li>From this point, you can: <br><ul><li>Click the buttons at the top of the page to edit or delete the transition.<strong> <br></strong>Note: You will only be able to delete a transition if this step has at least one outgoing transition indicated in the Workflow Browser section. In the image above, this is not the case.</li><li>Click <strong>View Properties</strong> to edit the transition's properties. See <a data-macro-name="sp-nobody-link" href="/adminjiraserver/advanced-workflow-configuration-938847443.html" class="conf-macro output-inline" data-hasbody="false">Advanced workflow configuration</a> for details.</li><li>Add a new condition, validator, or post function. See <a data-macro-name="sp-nobody-link" href="/adminjiraserver/advanced-workflow-configuration-938847443.html" class="conf-macro output-inline" data-hasbody="false">Advanced workflow configuration</a> for details.</li></ul></li></ol><h2 id="Workingintextmode-Advancedprocedures">Advanced procedures</h2><h3 id="Workingintextmode-uneditable_stepsPreventingissuesfrombeingedited"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingintextmode-uneditable_steps"></span><span id="uneditable_steps"></span></span>Preventing issues from being edited</h3><p>You can use a workflow step's properties to prevent issues from being edited in a particular workflow step. For example, in a copied <span class="confluence-link">system workflow</span>, <strong>Closed</strong> issues cannot be edited, even by users who have the Edit Issue <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver/managing-project-permissions-938847145.html" class="conf-macro output-inline" data-hasbody="true">project permission</a>.</p><p><img alt="(info)" data-emoticon-name="information" class="emoticon emoticon-information" src="/s/ym1mk8/8804/1jpfuow/_/images/icons/emoticons/information.svg"> <strong>Note:</strong></p><ul><li>Issues that cannot be edited cannot be updated using bulk edit.</li><li>You can only edit the properties of a workflow's step if that workflow is editable (i.e. if that workflow is either <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver/managing-your-workflows-938847410.html" class="conf-macro output-inline" data-hasbody="true">inactive</a> or a draft of an active workflow).</li></ul><p><strong>To stop issues from being editable in a particular workflow step </strong> <strong>or to set any property of a step:</strong></p><ol><li>Click the <strong>View Properties</strong> link that corresponds to the relevant step.</li><li>In the <strong>Property Key</strong> field, type: <code>jira.issue.editable</code> (or any other <strong>Property Key</strong> you wish to add).</li><li>In the <strong>Property Value</strong> field, type: <code>false</code> (or any other <strong>Property Value</strong> you wish to add).</li><li>Click the <strong>Add</strong> button.</li></ol><p><img alt="(info)" data-emoticon-name="information" class="emoticon emoticon-information" src="/s/ym1mk8/8804/1jpfuow/_/images/icons/emoticons/information.svg"> <strong>Note:</strong></p><ul><li>It is not possible to edit a step's properties on this page. To change any property's key or value, you must first delete the property you wish to change and then add the new, updated property.</li><li>It is possible to implement restrictions on steps using step properties. For more information, see <a data-macro-name="sp-nobody-link" href="/adminjiraserver/workflow-properties-938847526.html" class="conf-macro output-inline" data-hasbody="false">Workflow properties</a>.</li></ul><h3 id="Workingintextmode-transitionviewUsingascreenwithatransition"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingintextmode-transitionview"></span><span id="transitionview"></span></span>Using a screen with a transition</h3><p>When a user clicks a particular transition, a screen can be used to gather input from the user before the transition is executed.</p><p><strong>Example: using a screen to set the Resolution field</strong></p><p>For a particular step in a workflow, you might need to create a transition that moves the issue to a Closed status. To do this:</p><ol><li><span class="confluence-link">Create</span> or <span class="confluence-link">edit</span> your transition.</li><li>Select the <strong>Resolve Issue Screen</strong> in the <strong>Transition View</strong> field.</li><li>Click <strong>Add</strong> when you are finished editing the workflow transition. You will be back on the <strong>Text</strong> view screen of the project's workflow.</li></ol><p><strong>See also:</strong></p><ul><li><a data-macro-name="sp-nobody-link" href="/adminjiraserver/working-with-workflows-938847362.html" class="conf-macro output-inline" data-hasbody="false">Working with workflows</a></li><li><a data-macro-name="sp-nobody-link" href="/adminjiraserver/advanced-workflow-configuration-938847443.html" class="conf-macro output-inline" data-hasbody="false">Advanced workflow configuration</a></li></ul> </div> </div> <div class="content-page-last-modified-date"> Last modified on Jun 7, 2022 </div> <div class="content-page-cache-information">  </div> <div class="content-page-was-this-helpful"> <div class="was-this-helpful"> <p class="was-this-helpful-question-text">Was this helpful?</p> <a class="was-this-helpful-yes">Yes</a> <div class="was-this-helpful-no-reason-menu"> <a class="was-this-helpful-no">No</a> <div class="was-this-helpful-no-reason-dropdown"> <form> <radiogroup> <div class="reason-radio-box"> <label><input type="radio" name="was-this-helpful-no-reason" value="It wasn't accurate"> It wasn't accurate</label> </div> <div class="reason-radio-box"> <label><input type="radio" name="was-this-helpful-no-reason" value="It wasn't clear"> It wasn't clear</label> </div> <div class="reason-radio-box"> <label><input type="radio" name="was-this-helpful-no-reason" value="It wasn't relevant"> It wasn't relevant</label> </div> </radiogroup> </form> </div> </div> <a class="report-a-problem">Provide feedback about this article</a> </div> </div> <div class="page-sidebars-embedded-content"> <div class="page-sidepanel sidepanel-related-content"> <h4>Related content</h4> <ul> <li class="no-related-content-results">No related content found</li> </ul> </div> </div> <div class="k15t-plugin-attribution"> Powered by <a href="http://www.atlassian.com/" target="_blank">Confluence</a> and <a href="https://www.k15t.com/go/scroll-viewport" target="_blank" rel="nofollow">Scroll Viewport</a>. </div> </article> </div> </div> </div> </main> <footer class="cac-footer" > <div class="footer-internals"> <div class="footer-sidebar-padder"></div> <div class="footer-content"> <div class="footer-logo-wrapper"> <a class="footer-logo" href="https://www.atlassian.com/">Atlassian</a> </div> <ul> <li class="footer-notice-at-collection atl-policy-link-container"> <a class="atl-policy-link atl-policy-link-text" href="https://www.atlassian.com/legal/privacy-policy#additional-disclosures-for-ca-residents" > Notice at Collection </a> </li> <li class="footer-privacy-policy"><a href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a></li> <li class="footer-terms-of-use"><a href="https://www.atlassian.com/legal/customer-agreement">Terms of Use</a></li> <li class="footer-security"><a href="https://www.atlassian.com/trust/security">Security</a></li> <li class="footer-copyright">© <span class="copyright-year"><script type="text/javascript">document.write(new Date().getFullYear());</script></span> Atlassian</li> </ul> </div> </div> </footer> </div> <script type="text/javascript" src="/staticassets/4.6.27/dist/main/js/main.js"></script>  <script src="//confluence.atlassian.com/plugins/servlet/scroll-viewport/bootstrap.js?viewportId=0A41DF1A015EED118657C81C0D645AE8&pageId=938847487&spaceKey=ADMINJIRASERVER&isDraftViewport=false&isViewportControlEnabled=true" async></script> </body> </html>

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