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black--bordered w-100 dda-btn--rounded dda-d-flex justify-center align-center">Trusted agent</div> </div> </a> <div class="spacer mt-4"></div> <h2 class="text-h5">Don't have an account?</h2> <a href="/wps/portal/rta/ae/home/registration?lang=en"> <div class="primary white--text dda-btn w-100 dda-btn--rounded dda-d-flex justify-center align-center"> Create an account</div> </a> </div> </div> </div> </div> <!--End login section--> </div> <div class="dda-sub-header__mobile-actions"> <button class="dda-sub-header__mobile-action" id="mobileSearchBtn" aria-hidden="true" aria-label="Mobile menu"> <i class="dda-icon-md icon-search secondary--text"></i> </button> </div> </div> <div class="h23_nav_search"> <div class="dda-container"> <a class="close"> <svg role="img"> <use xlink:href="rta-assets/svg/sprite.svg#close"></use> </svg> </a> <i class="dda-icon-md icon-search secondary--text"></i> <label for="searchKW" class="visually-hidden">Search..</label> <input id="searchKW" name="searchKW" type="text" aria-label="Enter search keyword" placeholder="How may we help you today?" autocomplete="off"/> <div class="h23_nav_results"> <div> <h3 class="mt-4 mb-4">RTA services</h3> <ul class="services-results"></ul> </div> <div> <h3 class="mt-4 mb-4">Web results</h3> <ul class="google-results"></ul> </div> </div> </div> </div> </div> </header> </section> <!-- Header Container End--> <script type="text/javascript"> var switchLangURL = window.location.href; var strUrl = window.location.href; var hashUrl = window.location.hash; if (window.location.href.indexOf("/!ut/p/z1") != -1) { var endcount = window.location.href.indexOf("/!ut/p/z1") strUrl = window.location.href.slice(0, endcount); } if (window.location.search != "" && window.location.href.indexOf("/!ut/p/z1") == -1) { var c = getQueryString("lang"); if (c != null && c != "") { switchLangURL = strUrl.replace("lang=en", "lang=ar"); } else { if (hashUrl != "") { strUrl = strUrl.replace(hashUrl, ""); switchLangURL = strUrl + "&lang=ar" + hashUrl; } else { switchLangURL = strUrl + "&lang=ar"; } } } else { if (hashUrl != "") { strUrl = strUrl.replace(hashUrl, ""); switchLangURL = strUrl + "?lang=ar" + hashUrl; } else { switchLangURL = strUrl + "?lang=ar"; } } document.getElementById("switchToArabicbtn").href = switchLangURL; document.getElementById("switchToArabicbtn-mob").href = switchLangURL; </script> <!-- ReadMe --> <div id="readMe" class="h23_main"> <section class="h23_breadcrumb bg"> <div class="dda-container"> <ul> <li> <a href="/wps/portal/rta/ae/home"><b>Home</b></a> </li> <li>Dispute Fines</li> </ul> </div> </section> <!-- Portlet Layout Containers --> <div class="mainContainer clearfix rs_preserve"> <div> <div style="display:none" id="portletState">{}</div><div id="layoutContainers" class="wpthemeLayoutContainers wpthemeLayoutContainersHidden rtaLayoutContainer"> <div class="outer-wrapper"> <div class="hiddenWidgetsDiv"> <!-- widgets in this container are hidden in the UI by default --> <div class='component-container wpthemeFull ibmDndRow wpthemeCol12of12 wpthemeRow hiddenWidgetsContainer id-Z7_KG402B82MOSVF0Q24KP3A710N0' name='ibmHiddenWidgets' ></div><div style="clear:both"></div> </div> <!-- this layout has one main container --> <div id="1ColumnContainer"> <div class='component-container wpthemeFull wpthemeLeft wpthemeCol ibmDndColumn wpthemePrimary col-md-12 id-Z7_KG402B82MOSVF0Q24KP3A710N4' name='ibmMainContainer' ><div class='component-control id-Z7_KG402B82MOSVF0Q24KP3A71GG6' ><span id="Z7_KG402B82MOSVF0Q24KP3A71GG6"></span><section class="ibmPortalControl wpthemeControl wpthemeHidden a11yRegionTarget" role="region"> <div class="wpthemeControlBody wpthemeOverflowAuto wpthemeClear"> <!-- lm:control dynamic spot injects markup of layout control --> <!-- asa.overlay marks the node that the AsaOverlayWidget will be placed in --> <div style="position:relative; z-index: 1;"> <div class="analytics.overlay" ></div> </div> <script> console.log("fine number"+''); console.log("Error"+''); /*if(location.href.indexOf('dispute-form')!=-1){ location.href=location.href.substring(0,location.href.indexOf('dispute-form')+12); }*/ </script> <div id="rootDiv"> <link href="/wps/PA_PTDiBusDisputeForm/assets/css/dispute.min.css" rel="stylesheet"> <script src="https://www.google.com/recaptcha/api.js?onload=rtaCaptcha&render=explicit" async defer></script> <link href="/wps/PA_PTDiBusDisputeForm/assets/vendor/css/accordion-wizard.css" rel="stylesheet"> <div class="body dashboard dashboard-inner"> <div class="container outer-wrapper applying-card box_wrap tajeer"> <!-- <main> --> <div class="heading-section refund-card tajeer"> <h2> <img src="/wps/PA_PTDiBusDisputeForm/assets/img/tajeer-icon.png" alt="" class="simplo"> Dispute fines </h2> </div> <div class="row"> <div class="col-lg-9 col-md-9 col-sm-9 col-xs-12 dashboard-body"> <div class="component-container wpthemeColCenter wpthemePrimaryContainer ibmDndColumn"> <div class="info-page-content poits"> <div class="row"> <div class="clearfix"></div> <div class="col col-md-6"> <ul class="list-check"> <li>The below form enables you to submit a dispute request related to Public transport, Licensing, Traffic and roads services.</li> <li>Use separate form if you have more than one complaint.</li> <li>Petition (Appeal) will be cancelled if failed to submit the ticket.</li> </ul> </div> <div class="col col-md-6"> <ul class="list-check"> <li>Offending driver/victim must be present.</li> <li>Customer can submit dispute within 30 days from the date of fine issuance for all fines.</li> <li>Customer will be informed of the dispute status through SMS within 30 days from dispute submission date.</li> </ul> </div> </div> </div> <div class="sectional quick"> <section class="step1 steps open"> <div class="step-box "> <div class="open-fix"> <div class="legend"> <h2 class="hidepermanent rs-skip">Dispute request step 1</h2> <span>1</span> <span class="titleInfo"> Step 1 of 1 <br> <span>Dispute Details</span> </span> </div> <div class="form-section form fromOpen" style="display: block;"> <form id="fomrAccountDetail2" novalidate="novalidate" class="Refund" action="p0/IZ7_KG402B82MOSVF0Q24KP3A71GG6=CZ6_KG402B82MOSVF0Q24KP3A71075=LA0=Eaction!submitForm==/#Z7_KG402B82MOSVF0Q24KP3A71GG6" method="post" enctype="multipart/form-data"> <input type="hidden" name="preferedLang" value="1"/> <div class="discr"> <p> All fields with (<span>*</span>) are mandatory. </p> </div> <div class="inner-wrap"> <div class="row"> <div class="col-sm-6"> <fieldset class="form-group required-field"> <legend class="hidepermanent rs-skip">Dispute Fine type</legend> <label for="violationType" class="control-label">Dispute type</label> <select class="form-control" name="violationType" id="violationType"> <option value="-1">Select</option> <option value="9">Bus Lanes Fines</option> <option value="8">Car Rental and Bus Transportation Office</option> <option value="10">Car rental grievances</option> <option value="3">Franchising Taxi Driver Fines</option> <option value="4">Illegal Transport Fines </option> <option value="12">Institutes grievances</option> <option value="5">Limousine Company Fines</option> <option value="1">PTA Bus Driver Fines</option> <option value="2">Public transport users fine (Buses & Marine)</option> <option value="7">School Bus Driver / Attendent Fines</option> <option value="11">Technical Examination Grievances</option> <option value="6">Tourism Company Fines</option> </select> </fieldset> </div> <div class="col-sm-6"> <fieldset class="form-group required-field"> <legend class="hidepermanent rs-skip">Fine Detail</legend> <label for="fineNumber" class="control-label">Fine number <span class="fineIcon"> <a data-placement="auto top" data-title="<div class='row'><div class='col-lg-12 col-md-12 col-sm-12'> <div class='tajeel-img'><img src='/wps/PA_PTDiBusDisputeForm/assets/img/fine-number-demo.jpg' alt='' > </div></div></div>" data-html="true" data-animation="false" data-container="body" rel="tooltip" class="detailLink glyphicon glyphicon-info-sign" href="javascript:void(0);"><span class=" hidepermanent">fine number in ticket</span></a> </span> </label> <!-- data-placement="auto top" --> <input name="fineNumber" id="fineNumber" type="number" placeholder="XXXXXXXXX" required="" class="form-control" data-maxlength="18"> </fieldset> </div> </div> <div class="row"> <div class="col-sm-6"> <fieldset class="form-group required-field"> <legend class="hidepermanent rs-skip">Applicant Name</legend> <label for="applicantName" class="control-label">Name</label> <input name="applicantName" id="applicantName" type="text" placeholder="Enter company/person name here" data-msg="Tag ID" required="" class="form-control" maxlength="150"> </fieldset> </div> <div class="col-sm-6"> <fieldset class="form-group required-field"> <legend class="hidepermanent rs-skip">Applicant Mobile number</legend> <label for="mobileNumberPrefix" class="control-label">Mobile number</label> <div class=""> <div class="col-sm-2 col-xs-2 dirArMob"> <p class="lineheight50 ext">971</p> </div> <div class="col-sm-3 col-xs-3 w100 dirArMob"> <select name="mobileNumberPrefix" class="form-control w100" id="mobileNumberPrefix"> <option value="50">50</option> <option value="52">52</option> <option value="54">54</option> <option value="55">55</option> <option value="56">56</option> <option value="58">58</option> </select> </div> <div class="col-xs-7 col-xs-7 pr0 dirArMob"> <label for="mobileNumber" class="hidden-label hide">mobile number</label> <input type="number" class="form-control" name="mobileNumber" id="mobileNumber" placeholder="XXXXXXX" data-maxlength="7"> </div> <div class="clearfix"></div> </div> </fieldset> </div> </div> <div class="row"> <div class="col-sm-6"> <fieldset style="display:none;" id="violationOtherDiv" class="form-group required-field"> <legend class="hidepermanent rs-skip">Dispute Fine type other</legend> <label for="violationTypeOther" class="control-label">If other please enter here</label> <input name="violationTypeOther" id="violationTypeOther" placeholder="Write Here" required="" class="form-control" type="text" maxlength="150"> </fieldset> <fieldset style="display:none;" id="violationNolCardDiv" class="form-group required-field"> <legend class="hidepermanent rs-skip">Applicant Nol card number</legend> <label for="nolCardNumber" class="control-label">nol card number</label> <input name="nolCardNumber" id="nolCardNumber" placeholder="xxx xxx xxxx" required="" class="form-control" type="number" data-maxlength="10"> </fieldset> </div> </div> <div style="display:none;" id="dateTimeField" class="row"> <div class="col-sm-6"> <fieldset class="form-group required-field"> <legend class="hidepermanent rs-skip">Fine Issued Date</legend> <label for="fineDate" id="notificationFine" class="control-label">Fine date</label> <div class="input-group date medata" id="datetimepicker1"> <input type="text" autocomplete="off" class="form-control" value="" placeholder="dd/mm/yyyy" name="fineDate" data-msg="From Date" id="fineDate" > <span class="input-group-addon" > <span class="glyphicon glyphicon-calendar"></span> </span> </div> </fieldset> </div> </div> <div class="row"> <div class="col col-sm-12"> <fieldset class="form-group required-field smart-body"> <legend class="hidepermanent rs-skip">Attach Required Document</legend> <div class="row"> <label for="filePath" class="control-label">Attach supporting documents</label> </div> <div class="warpp-attach"> <button class="attached-file-button" value="Attach File" id="fileButton">Attach File</button> <span id="fileName"></span> <input type="file" class="attached-file-button-trans" id="filePath" name="filePath"> </div> <div class="ss-section__jumbotron box attachmentClass"> <h4 class="ss-section__title">Documents required(All the documents must be uploaded in a single PDF not exceeding 7 MB):</h4> <ul class="list-check docList doc1"> <li>A copy of the Emirates ID.</li> <li>A copy of a driver's license.</li> <li>A copy of the ownership of the vehicle.</li> <li>A copy of the passport and residence.</li> <li>A copy of the driver practice permit.</li> <li>A copy of the offending ticket.</li> <li>Any other supporting documents to support your grievance process.</li> </ul> <ul class="list-check docList doc2"> <li>A copy of the Emirates Identity or passport copy</li> <li>A copy of the offending ticket</li> <li>NOL transaction history</li> <li>Any other supporting documents to support your grievance process.</li> </ul> <ul class="list-check docList doc3"> <li>A copy of the Emirates Identity</li> <li>A copy of a driver's license</li> <li>A copy of the ownership of the vehicle</li> <li>A copy of the passport and residence</li> <li>A copy of the driver practice permit</li> <li>A copy of the offending ticket</li> <li>Any other supporting documents to support your grievance process.</li> </ul> <ul class="list-check docList doc4"> <span><b>For individuals</b></span> <li>Fine number</li> <li>Letter with bank account number</li> <li>Emirates ID</li> <li>Vehicle ownership</li> <li>Payment receipt (if the violation is paid)</li> <span><b>For companies</b></span> <li>Fine number</li> <li>Letter with bank account number</li> <li>Payment receipt (if the violation is paid)</li> <li>Trade licence</li> </ul> <ul class="list-check docList doc5"> <li>Fine number</li> <li>Letter with the bank account number</li> <li>Payment receipt</li> <li>Trade licence</li> </ul> <ul class="list-check docList doc6"> <li>Offending driver need to submit a certified letter from the company or sponsor to the Manager of grievance committee (Public Transport Agency) describing the reasons for the objection and details of the violation</li> <li>A copy of the Emirates Identity</li> <li>A copy of a driver's license</li> <li>A copy of the ownership of the vehicle</li> <li>A copy of the passport and residence</li> <li>A copy of the driver practice permit</li> <li>A copy of the offending ticket</li> <li>A copy of the Company Trade License</li> <li>Any other supporting documents to support your grievance process.</li> </ul> <ul class="list-check docList doc7"> <li>Offending driver need to submit a certified letter from the company or sponsor to the Manager of grievance committee (Public Transport Agency) describing the reasons for the objection and details of the violation</li> <li>A copy of the Emirates Identity</li> <li>A copy of a driver's license</li> <li>A copy of the ownership of the vehicle</li> <li>A copy of the passport and residence</li> <li>A copy of the driver practice permit</li> <li>A copy of the offending ticket</li> <li>A copy of the Company Trade License</li> <li>Any other supporting documents to support your grievance process.</li> </ul> <ul class="list-check docList doc8"> <li>Fine number</li> <li>Copy of fine details</li> <li>Letter with the company’s bank details</li> <li>Payment receipt (if the fine is paid)</li> <li>Trade licence</li> </ul> <ul class="list-check docList doc9"> <span><b>For individuals</b></span> <li>Fine number</li> <li>Letter with the bank account number</li> <li>Emirates ID</li> <li>Vehicle ownership</li> <li>Payment receipt if the fine was paid</li> <span><b>For companies</b></span> <li>Fine number</li> <li>Letter with the bank account number</li> <li>Vehicle ownership</li> <li>Payment receipt if the fine was paid</li> </ul> <!-- Added as requirement for new fine types - BB --> <ul class="list-check docList doc1017 doc1020 doc1018 doc1019"> <li>An Official letter on the Company letter head (in Arabic), stamped and signed by the authorized signatory or form through the system by the company addressed to the Consolidated Grievance Committee of the Licensing Agency, stating the subject of the grievance request and reasons and details of the objection to the violation</li> <li>A copy of the violation</li> <li>A copy of valid commercial trade license</li> <li>Any other supporting document that may prove that the violation isn’t right /genuine</li> </ul> <ul class="list-check docList doc1021"> <li>An Official letter on the Company letter head (in Arabic or English), stamped and signed by the authorized signatory or form through the system by the company addressed to the Head of ROW Fines Grievance Committee, stating the subject of the grievance request and reasons and details of the objection to the violation</li> <li>A copy of the violation</li> <li>A copy of valid commercial trade license</li> <li>Any other supporting document that may prove that the violation isn’t right /genuine</li> </ul> <!-- BB --> </div> </fieldset> </div> </div> <br> <div class="row"> <div class="col-sm-12"> <fieldset class="form-group required-field"> <legend class="hidepermanent rs-skip">Dispute Description</legend> <label for="applicantComments" class="control-label">Dispute details</label> <textarea class="form-control" name="applicantComments" id="applicantComments" required="" placeholder="Enter details here"></textarea> </fieldset> </div> </div> <div class="row"> <div class="col-md-12"> <div class=" terms-condition-section tajeer_term textboc"> <label class="hiddenRecaptcha" for="hiddenRecaptcha">Declaration and undertaking </label> <p> I here by agree to the <a href="javascript:void(0);" id="TermsConditionBtn" > Declaration and undertaking </a> </p> <div class="ss-switch"> <label class="label-switch switch-success" for="termsConditionChecked"> <span class="hide">switcher</span> <input type="checkbox" class="switch switch-bootstrap status" name="status" id="termsConditionChecked" value="1"> <span class="lable"></span></label> </div> </div> <div class="terms-condition tajer_c textboc" id="TermsCondition"> <div class="wrap"> <div class="content"> <div class="collapse__body"> <strong>Declaration and undertaking:</strong> <p> I undersigned, declare that the information provided above is, to the best of my knowledge, true and complete. I further declare my realization that any false statement or omission, even if unintended on my part, may lead to the cancellation of my petition. </p> </div> </div> </div> </div> </div> </div> <div id="captchaRTADiv" class="row"> <div class="col-sm-12 required-field"> <div id="captchaRTA"></div> <input type="hidden" class="hiddenRecaptcha required" name="hiddenRecaptcha" data-msg="Captcha required" id="hiddenRecaptcha"> </div> </div> <br> </div> <nav class="form-section-nav"> <input type="submit" class="btn-std form-nav-next btn-next" style="display: none;" value="Submit" id="nextLoginDetails2" name="submit" > </nav> <div class="clearfix"></div> </form> </div> </div> </div> </section> </div> </div> </div> <div class="col-lg-3 col-md-3 col-sm-3 col-xs-12"> <div class="component-container text-center short-links wpthemeSecondaryContainer ibmDndColumn" > <h3>Can we help?</h3> <h3><a id="disputeCallUs" href="javascript:void(0);" title="Call Us"> <img src="/wps/PA_PTDiBusDisputeForm/assets/img/noun-993747-cc.png" alt="call us" class="simplo"> <span>Call us on</span> <br />8009090</a></h3> <div class="or"> <p>or</p> <hr> </div> <h3><a class="chatFancybox fancybox.iframe" href="javascript:void(0);" onclick="$('#chat-link').trigger('click');" title="Online Chat"><img src="/wps/PA_PTDiBusDisputeForm/assets/img/noun-1041068-cc.png" alt="Online Chat" class="simplo"> <br /> Chat with Mahboub</a></h3> </div> </div> </div> <!-- </main> --> </div> </div> <script src="/wps/contenthandler/dav/fs-type1/themes/RTA.Responsive.Theme/rta-assets/eservices/js/jquery.validate.min.js"></script> <script type="text/javascript" src="/wps/PA_PTDiBusDisputeForm/assets/vendor/js/field-validation.js"></script> <script type="text/javascript" src="/wps/PA_PTDiBusDisputeForm/assets/vendor/js/formalize.js"></script> <script type="text/javascript" src="/wps/PA_PTDiBusDisputeForm/assets/vendor/js/jquery.plugin.js"></script> <script type="text/javascript" src="/wps/PA_PTDiBusDisputeForm/assets/vendor/js/jquery.maxlength.js"></script> <script> var error = ''; $(document).ready(function(){ if(error =='' && $("#fineNumber").val() !=''){ location.reload(); } }); $.validator.addMethod('filesize', function(value, element, param) { // param = size (en bytes) // element = element to validate (<input>) // value = value of the element (file name) console.log("filesize >> " + element.files[0].size); return this.optional(element) || (element.files[0].size <= param); }); $.validator.addMethod('selected', function(value, element, param) { console.log("violationType >> " ); //commented as new fine types added with code larger than 10 //if($("#violationType").val()!=-1 && $("#violationType").val()<=10) if($("#violationType").val()!=-1) return true; else return false; }); var alreadyExt =false; $.validator.addMethod('alredyExist', function(value, element, param) { console.log("alreadyExist >> " + alreadyExt); return !alreadyExt; }); var rtaCaptcha = function() { //console.log('recaptcha loading'); grecaptcha.render('captchaRTA', { sitekey : '6LfFORsUAAAAAIDChZM0z7CwNdpfjYQPidiHVYll', callback: function(){ //console.log('called back'); $(".captchaerror").hide(); } }); } $().ready(function () { //$("#violationType option[value='9']").attr("disabled","disabled"); $("#fileButton").on('click',function(event){ event.preventDefault(); $("#filePath").trigger('click'); }); $("#filePath").on('change',function(event){ var fileName = $("#filePath")[0].files[0].name; $("#fileName").text(fileName); }); $('#termsConditionChecked').change(function () { $('#payButton').toggle(); }); $("#TermsConditionBtn").click(function() { $("#TermsCondition").slideToggle("slow"); }); $(document).ready(function () { $("#applicantComments").maxlength({ max: 500,feedbackText: '({c}/{m})' }); //,feedbackText: '({c}/{m} words)' }); $(".btn-next").click(loaderBox); }); function loaderBox() { $("#rta-smart-loading").fadeIn("slow").delay(200).fadeOut("slow"); } $().ready(function () { $("#fomrAccountDetail2").validate({ ignore: ":hidden:not(.hiddenRecaptcha)", rules: { fineNumber: { required: true, digits: true, minlength: 4, maxlength: 18, alredyExist:true }, fineDate:{ required:true }, applicantName:{ required:true }, mobileNumber: { required: true, digits: true, minlength: 7, maxlength: 7 }, violationType: { selected: true }, other: { required: true }, nolCardNumber:{ required: true, digits: true, minlength:10, maxlength: 10 }, filePath:{ required: true, extension: "pdf|PDF", filesize:7000000 }, details: { required: true, minlength: 3, maxlength: 500 }, hiddenRecaptcha: { required: function() { if (grecaptcha.getResponse() == '') { return true; } else { return false; } } } }, messages: { fineNumber: { required: "Please enter fine number", digits: "Please enter valid fine number", minlength: "minimum 4 digits", maxlength: "maximum 18 digits", alredyExist:"Dispute request already exist with the fine number" }, fineDate: { required: "Please select the fine date" }, applicantName: { required: "Please enter full name", minlength: "minimum 3 letters", maxlength: "maximum 25 letters" }, mobileNumber: { required: "Please enter mobile number", digits: "Please enter Valid mobile number", minlength: "minimum 7 digits", maxlength: "maximum 7 digits" }, violationType: { selected: "Please select dispute type" }, other: { required: "Please enter other dispute" }, nolCardNumber:{ required: "Please enter nol card number", digits: "Please enter valid nol card number", minlength: "must be 10 digits", maxlength: "must be 10 digits" }, filePath:{ required: "Please attach a PDF file ", extension: "Please attach a PDF file", filesize: "The file size can not be exceeded 7 MB" }, details: { required: "Please enter details", minlength: "minimum 10 letters", maxlength: "maximum 500 letters" }, hiddenRecaptcha: { required: "Captcha required" } }, highlight: function (element) { $(element).closest("fieldset.form-group").addClass("field-error"); }, unhighlight: function (element) { $(element).closest("fieldset.form-group").removeClass("field-error"); } }); $("#nextLoginDetails2").click(function () { var valid = true; var validator = $("#fomrAccountDetail2").validate(); //$("#formUploadSupportingID").change(function () { if ($('#formUploadSupportingID').val() == "") { valid = false; $('#lblfile').show(); } else { $('#lblfile').hide(); } var response = grecaptcha.getResponse(); if (response.length == 0) { //reCaptcha not verified valid = false; $('#captchareq').show(); } else { $('#captchareq').hide(); } var i = 0; var $inputs = $(this).closest("div").find("input"); $inputs.each(function () { if (!validator.element(this) && valid) { valid = false; } }); var $textarea = $("#applicantComments").val(); if($textarea.val()!="" && ($textarea.val().length >0 && $textarea.val().length <501)){ }else{ valid =valid && false; } if (valid) { //window.location = 'confirmation_dispute.html'; submit the form $("#rta-smart-loading").fadeIn("slow"); } }); }); $(document).ready(function () { /* $('.sectional').formalize({ timing: 300, nextCallBack: function () { if (validateEmpty($('.sectional .open'))) { scrollToNewSection($('.sectional .open')); return false; }; return false; }, prevCallBack: function () { return scrollToNewSection($('.sectional .open').prev()) } }); */ $('#global').formalize({ navType: 'global', prevNav: '#global-nav-prev', nextNav: '#global-nav-next', timing: 300, nextCallBack: function () { return validateEmpty($('#global .open')); } }); $('#btn-global').on('click', function () { $('#btn-sectional').removeClass('disabled'); $(this).addClass('disabled'); $('.sectional').hide(); $('#global').show(); }); $('#btn-sectional').on('click', function () { $('#btn-global').removeClass('disabled'); $(this).addClass('disabled'); $('#global').hide(); $('.sectional').show(); }); $("#formUploadSupportingID").change(function () { if ($('#formUploadSupportingID').val() == "") { $('#lblfile').show(); } else { $('#lblfile').hide(); } }); $("#formUploadSupportingID2").change(function () { if ($('#formUploadSupportingID2').val() == "") { $('#lblfile2').show(); } else { $('#lblfile2').hide(); } }); $('input').on('keyup change', function () { $(this).closest($('.valid')).removeClass('valid'); }); $("#fineNumber").on('focusout',function(){ if($(this).val().length>=6 && $(this).val().length<=18) { var fineNumber = $("#fineNumber").val(); //need to make ajax call to validate the fine number $("#rta-smart-loading").fadeIn("slow"); $.ajax({ url: 'p0/IZ7_KG402B82MOSVF0Q24KP3A71GG6=CZ6_KG402B82MOSVF0Q24KP3A71075=NJcheckFineNumberExist=/', type: 'POST', data: {"fineNumber":fineNumber} , contentType: 'application/x-www-form-urlencoded; charset=UTF-8', success: function (data) { $("#rta-smart-loading").fadeOut("slow"); var jsonData=data; console.log(jsonData); alreadyExt = jsonData.isFineExist; $('#fineNumber').valid(); /* if(fineNumber.length==7 || fineNumber.length==15){ $("#violationType").val(9); $("#violationType option").attr("disabled","disabled"); $("#violationType option[value='9']").removeAttr("disabled"); $("#violationOtherDiv").hide(); $("#violationTypeOther").val(''); $('#violationNolCardDiv').hide(); $('#violationNolCard').hide(''); $("#violationType").trigger("change"); $(".attachmentClass").show(); $(".docList").hide(); $(".doc9").show(); }else{ $("#violationType option").removeAttr("disabled"); $("#violationType option[value='9']").attr("disabled","disabled"); $("#violationType").attr("readonly",false); $("#violationType").removeAttr("readonly"); $("#violationType").val("-1"); $("#dateTimeField").hide(); $(".attachmentClass").hide(); $(".docList").hide(); } */ }, error: function () { $("#rta-smart-loading").fadeOut("slow"); console.log("error"); } }); } }); $("#applicantName").on('keyup change', function () { $(this).val( $(this).val().replace(/[^a-zA-Z\u0600-\u065F\u066A-\u06EF\u06FA-\u06FF \.]/g,"") ); }); $("#violationTypeOther").on('keyup change', function () { $(this).val( $(this).val().replace(/[^a-zA-Z\u0600-\u065F\u066A-\u06EF\u06FA-\u06FF \.]/g,"") ); }); $("#applicantComments").on('keyup change', function () { $(this).val( $(this).val().replace(/[^a-zA-Z0-9\u0600-\u065F\u066A-\u06EF\u06FA-\u06FF \.]/g,"") ); }); //$("#userName").val( $("#userName").val().replace(/[^a-zA-Z\u0600-\u065F\u066A-\u06EF\u06FA-\u06FF \.]/g,"") ); function validateEmpty(section) { var errors = 0; section.find($('.required-field')).each(function () { var $this = $(this), input = $this.find($('input')); if (input.val() === "") { errors++; } }); if (errors > 0) { section.removeClass('valid'); return false; } section.find($('.field-error')).each(function () { $(this).removeClass('field-error'); }); section.find($('.form-error-msg')).each(function () { $(this).remove(); }); section.addClass('valid'); return true; } function scrollToNewSection(section) { var top = section.offset().top; $("html, body").animate({ scrollTop: top }, '200'); return true; } }); var todayDate = new Date().getDate(); $(function () { //$('#datetimepicker1').datetimepicker({ $('#datetimepicker1').datetimepicker({ format : 'DD/MM/YYYY', //format : 'DD/MM/YYYY', maxDate: new Date(), minDate: new Date(new Date().setDate(todayDate -15)) }); }); $('a[data-toggle="tooltip"]').tooltip({ animated: 'fade', placement: 'bottom', html: true }); $(document).ready(function () { $("[data-toggle=popover]").popover({ html: true }) }); function isNumber(evt) { evt = (evt) ? evt : window.event; var charCode = (evt.which) ? evt.which : evt.keyCode; if (charCode > 31 && (charCode < 48 || charCode > 57)) { return false; } return true; } $(function () { var $popover = $('.popover-markup>.trigger').popover({ html: true, placement: 'bottom', // title: '<?= lang("Select passengers");?><a class="close demise");">×</a>', content: function () { return $(this).parent().find('.content').html(); } }); // open popover & inital value in form var passengers = [1, 0, 0]; $('.popover-markup>.trigger').click(function (e) { e.stopPropagation(); $(".popover-content input").each(function (i) { $(this).val(passengers[i]); }); }); // close popover $(document).click(function (e) { if ($(e.target).is('.demise')) { $('.popover-markup>.trigger').popover('hide'); } }); // store form value when popover closed $popover.on('hide.bs.popover', function () { $(".popover-content input").each(function (i) { passengers[i] = $(this).val(); }); }); // spinner(+-btn to change value) & total to parent input $(document).on('click', '.number-spinner a', function () { var btn = $(this), input = btn.closest('.number-spinner').find('input'), total = $('#passengers').val(), oldValue = input.val().trim(); if (btn.attr('data-dir') == 'up') { if (oldValue < input.attr('max')) { oldValue++; total++; } } else { if (oldValue > input.attr('min')) { oldValue--; total--; } } $('#passengers').val(total); input.val(oldValue); }); $(".popover-markup>.trigger").popover('show'); }); function setDateTimePickerMinDate(numberOfDays){ var date1 = new Date();date1.setDate(date1.getDate() - numberOfDays);date1.setHours(0,0,0,0); $('#datetimepicker1').data('DateTimePicker').minDate(date1); } $(document).ready(function () { $("input[type='number']").on('keyup change', function () { $(this).val( $(this).val().replace(/[^0-9]/g,"") ); if ($(this).data('maxlength') != undefined && this.value.length > Number($(this).data('maxlength'))) this.value = this.value.slice(0, Number($(this).data('maxlength'))); /* if (/\D/g.test(this.value)) this.value = this.value.replace(/\D/g, ''); }); */ }); $(".attachmentClass").hide(); $(".docList").hide(); $('#termsConditionChecked').change(function () { if (!this.checked) $('#nextLoginDetails2').fadeOut('slow'); else $('#nextLoginDetails2').fadeIn('slow'); }); $('#violationType').change(function () { if($(this).val()!= -1){ $("#dateTimeField").show(); /*set the min date and make it empty*/ /* if(($(this).val()== 9)){ //bus lane fine $("#fineDate").val(""); setDateTimePickerMinDate(365); $("#notificationFine").text('Fine date'); } */ if(($(this).val()== 1021)){ //Row fines $("#fineDate").val(""); setDateTimePickerMinDate(365); $("#notificationFine").text('Notification date'); }else{ $("#fineDate").val(""); setDateTimePickerMinDate(30); $("#notificationFine").text('Fine date'); } /*check to show other type and nol card*/ if ($(this).val()==10){ $('#violationOtherDiv').show(); $('#violationNolCardDiv').hide(); $('#violationNolCard').hide(''); } else if ($(this).val()==2){ $('#violationNolCardDiv').show(); $('#violationOtherDiv').hide(); $('#violationTypeOther').val(''); } else{ $('#violationOtherDiv').hide(); $('#violationTypeOther').val(''); $('#violationNolCardDiv').hide(); $('#violationNolCard').val(''); } $(".attachmentClass").show(); $(".docList").hide(); $(".doc"+$(this).val()).show(); }else{ $("#dateTimeField").show(); } }); }); (function(a) { window.isPhone = /\bi?Phone\b|(?=.*\bAndroid\b)(?=.*\bMobile\b)|(?=.*\bAndroid\b)(?=.*\bSD4930UR\b)/i.test(a); })(navigator.userAgent || navigator.vendor || window.opera); //console.info('This device %s make phone calls', window.isPhone ? 'is originally intended to' : 'probably can\'t' ); var isPhoneCallpssibl=(window.isPhone ? true : false); //console.info(isPhoneCallpssibl+' this is the phone : '+isTelephone ); if(isPhoneCallpssibl){ $("#disputeCallUs").attr( "href","tel:8009090" ) ; }else{ //$("#footerSitckyContactUs").attr( "href","javascript:void(0);" ) ; } $(function(){ var width = window.isPhone ? 50 : 300; var options = { placement:function(context,source){ var pos = $(source).offset(); console.log("pos " + pos.top); /*if(pos.left >515){ return "left"; } if(pos.left <515){ return "right"; }*/ console.log("pos check" + (pos.top - $(window).scrollTop()) < width); if((pos.top - $(window).scrollTop()) < width){ return "bottom"; } return "top"; } }; $('a[rel="tooltip"]').tooltip(options); }) </script> </div> <div class="wpthemeClear"></div> </div> </section> </div></div></div> </div> </div> </div> </div> </div> <!-- section Engage starts --> <section class="section_h23 section_h23_engage"> <div class="dda-container"> <h2>Engage with Us</h2> <p> We are here for you. Do not hesitate to communicate with us via the following channels: </p> <div class="columns columns-gap is-mobile"> <div class="column"> <a href="javascript:chatonline();" class="h23_card h23_engage_icon h23_ico_chat"> <svg role="img"> <use xlink:href="rta-assets/svg/sprite.svg#chat"></use> </svg> <div class="h23_card_content align-center"> <p> <b>Chat with Mahboub</b> </p> <p>Chat and apply for services with Mahboub.</p> </div> </a> </div> <div class="column"> <a href="https://www.mbrmajlis.ae/en/home" class="h23_card h23_engage_icon h23_ico_mbr_majlis" rel="noopener noreferrer"> <svg role="img"> <use xlink:href="rta-assets/svg/sprite.svg#mbr_majlis"></use> </svg> <div class="h23_card_content align-center"> <p> <b>MBR Majlis</b> </p> <p>Participate in building the future of Dubai.</p> </div> </a> </div> <div class="column"> <a href="/CRMPortal/UI/dashboard?LocaleKey=en" class="h23_card h23_engage_icon h23_ico_feedback"> <svg role="img"> <use xlink:href="rta-assets/svg/sprite.svg#feedback"></use> </svg> <div class="h23_card_content align-center"> <p> <b>Feedback & Ideas</b> </p> <p>Let us know your ideas, complaints or questions.</p> </div> </a> </div> <div class="column"> <a href="mailto:ask@rta.ae;" class="h23_card h23_engage_icon h23_ico_emails"> <svg role="img"> <use xlink:href="rta-assets/svg/sprite.svg#emails"></use> </svg> <div class="h23_card_content align-center"> <p> <b>Email us</b> </p> <p>Send your questions or ideas by email.</p> </div> </a> </div> </div> <div class="spacer"></div> </div> </section> <!-- section Engage ends --> <div class="foo-links-container"> <a href="javascript:void(0)" class="btn_footer_more">Discover More <svg class="icon" role="img"> <use xlink:href="rta-assets/svg/revamp_sprite.svg#chevron"></use> </svg> </a> <div class="footer_contents container-fluid"> <div class="dda-container container-1200"> <div class="col-lg-3 col-md-3 matchHeight foo-links-container__col mt-0 mt-lg-4 mb-0 mb-lg-4"> <h5 class="n__h5 bdp__title accTitle">About RTA</h5> <ul class="list-foo-links"> <li> <a title="Click here to go to RTA's contact us page" href="/wps/portal/rta/ae/home/about-rta/contactus"> Contact Us </a> </li> <li> <a title="Click here to view RTA organization chart" href="/wps/portal/rta/ae/home/organization-chart"> Organization Chart </a> </li> <li> <a target="_blank" title="Click here to go to RTA Careers website - (opens in new window)" href="https://jobs.dubaicareers.ae/careersection/eyov4z5qhfjnsykw9q149t4es7/jobsearch.ftl?lang=en"> RTA careers </a> </li> <li> <a title="" href="/wps/portal/rta/ae/home/about-rta/cyber-security"> Cyber Security Awareness </a> </li> <li> <a title="Click here to view Al Masar Magazine" href="/wps/portal/rta/ae/home/about-rta/top-pages/al-masar-magazine"> Al Masar Magazine </a> </li> <li> <a title="" href="/wps/portal/rta/ae/home/news-and-media/salama-magazine"> Salama Magazine </a> </li> <li> <a title="Click here to Navigate through RTA's site map" href="/wps/portal/rta/ae/rta-site-map"> RTA site map </a> </li> <li> <a title="Click here to know more about RTA's services for people of Determination" href="/wps/portal/rta/ae/home/people-of-determination"> People of Determination </a> </li> <li> <a title="Click here for RTA policies and procedures" href="/wps/portal/rta/ae/home/about-rta/policies-procedures"> Policies and Procedures </a> </li> <li> <a title="Click here to view cycling tracks" href="/wps/portal/rta/ae/home/about-rta/cycling-track"> Cycling Track </a> </li> </ul> </div> <div class="col-lg-3 col-md-3 matchHeight foo-links-container__col mt-0 mt-lg-4 mb-0 mb-lg-4"> <h5 class="n__h5 bdp__title accTitle">Public Transport</h5> <ul class="list-foo-links"> <li> <a title="Click here to go to RTA Nol cards page" href="/wps/portal/rta/ae/public-transport/nol/choose-nol"> nol Cards </a> </li> <li> <a title="Click here to go to RTA Dubai Bus" href="/wps/portal/rta/ae/public-transport#bus-tab"> Dubai Bus </a> </li> <li> <a title="Click here to go to RTA Dubai Tram" href="/wps/portal/rta/ae/public-transport#tram-tab"> Dubai Tram </a> </li> <li> <a title="Click here to go to RTA Dubai Taxi" href="/wps/portal/rta/ae/public-transport#taxi-tab"> Dubai Taxi </a> </li> <li> <a title="Click here to go to RTA Dubai Metro" href="/wps/portal/rta/ae/public-transport#metro-tab"> Dubai Metro </a> </li> <li> <a title="Click here to know more about Nol card fare calculating" href="/wps/portal/rta/ae/public-transport/Nol-Fares"> nol Fare </a> </li> </ul> </div> <div class="col-lg-3 col-md-3 matchHeight foo-links-container__col mt-0 mt-lg-4 mb-0 mb-lg-4"> <h5 class="n__h5 bdp__title accTitle">Drivers & car owners</h5> <ul class="list-foo-links"> <li> <a target="_blank" title="Click here to go to RTA fines inquiry and payment - (opens in new window)" href="https://traffic.rta.ae/trfesrv/public_resources/ffu/fines-payment.do?switchLanguage=en"> Fines Inquiry and Payment </a> </li> <li> <a title="Click here to know more about RTA seasonal parking cards" href="/wps/portal/rta/ae/driver-and-carowner/parking/SeasonalParkingCard"> Seasonal Parking Cards </a> </li> <li> <a title="Click here to go to RTA mParking page" href="/wps/portal/rta/ae/driver-and-carowner/parking/parking-services/mparking"> mParking </a> </li> <li> <a target="_blank" title="Click here to go to RTA Salik page - (opens in new window)" href="https://www.salik.ae/en"> Salik </a> </li> <li> <a title="Click here to go to RTA parking services" href="/wps/portal/rta/ae/driver-and-carowner/parking/parking-services"> Parking Services </a> </li> <li> <a target="_blank" title="Click here to go to RTA licensing services - (opens in new window)" href="https://traffic.rta.ae/trfesrv/public_resources/public-access.do?switchLanguage=en&noCache=1444547795476"> Licensing Services </a> </li> </ul> </div> <div class="col-lg-3 col-md-3 matchHeight foo-links-container__col mt-0 mt-lg-4 mb-0 mb-lg-4"> <h5 class="n__h5 bdp__title accTitle">Business & corporate</h5> <ul class="list-foo-links"> <li> <a title="Click here to know more about the bids announcement" href="/wps/portal/rta/ae/home/about-rta/contractors-suppliers/bids-announcement"> Bids Announcement </a> </li> <li> <a target="_blank" title="Click here to know more about RTA's eNOC - (opens in new window)" href="https://noc.rta.ae/RTAeNOC/Webpages/common/login/login.aspx"> eNOC </a> </li> <li> <a title="Click here for Vendors E-qualifications information" href="/wps/portal/rta/ae/home/about-rta/contractors-suppliers"> Vendors E-Qualifications </a> </li> </ul> </div> </div> </div> </div> <div class="foo-copyright-container"> <div class="container-fluid"> <div class="dda-container container-1200"> <div class="col-lg-4 col-md-6 matchHeight"> <ul class="list-social-media"> <li> <a href="https://www.facebook.com/rtadubai" target="_blank" title="Click to open RTA Dubai page on Facebook" rel="noopener noreferrer"> <span class="hide">Facebook</span> <svg class="icon icon-facebook" role="img"> <use xlink:href="rta-assets/svg/revamp_sprite.svg#facebook"></use> </svg> </a> </li> <li> <a href="https://www.instagram.com/rta_dubai" target="_blank" title="Click to open RTA Dubai page on Instagram" rel="noopener noreferrer"> <span class="hide">Instagram</span> <svg class="icon icon-instagram" role="img"> <use xlink:href="rta-assets/svg/revamp_sprite.svg#instagram"></use> </svg> </a> </li> <li> <a href="https://twitter.com/RTA_Dubai" target="_blank" title="Click to open RTA Dubai's page on X" rel="noopener noreferrer"> <span class="hide">X</span> <svg class="icon icon-twitter" role="img"> <use xlink:href="rta-assets/svg/revamp_sprite.svg#twitter"></use> </svg> </a> </li> <li> <a href="https://www.youtube.com/rtadubaigov" target="_blank" title="Click to open RTA Dubai channel on Youtube" rel="noopener noreferrer"> <span class="hide">Youtube</span> <svg class="icon icon-youtube" role="img"> <use xlink:href="rta-assets/svg/revamp_sprite.svg#youtube"></use> </svg> </a> </li> <li> <a href="https://www.linkedin.com/company/road-and-transport-authority" target="_blank" title="Click to open RTA Dubai page on Linkedin" rel="noopener noreferrer"> <span class="hide">Linkedin</span> <svg class="icon icon-linkedin" role="img"> <use xlink:href="rta-assets/svg/revamp_sprite.svg#linkedin"></use> </svg> </a> </li> </ul> </div> <div class="col-lg-8 col-md-6 matchHeight"> <div class="normal-row foo-gov-logos mt-5 mt-lg-0"> <div class="normal-col col-xs-7 col-sm-6 logocontainer"> <a href="https://u.ae/en/" target="_blank" class="god" title="Go to Government.ae - (opens in new window)" rel="noopener noreferrer"> <span class="hidepermanent">The Official Portal of UAE Government</span> </a> <a href="https://www.digitaldubai.ae/" class="smartdub" target="_blank" title="Go to Dubai Digital Authority website - (opens in new window)" rel="noopener noreferrer"> <span class="hidepermanent">Dubai Digital Authority (DDA) | Digital Dubai</span> </a> <a href="https://www.dubaipulse.gov.ae/" target="_blank" class="dubpulse" title="Discover Dubai pulse - (opens in new window)" rel="noopener noreferrer"> <span class="hidepermanent">The Dubai pulse</span> </a> </div> </div> </div> <div class="clearfix"></div> <div class="col-lg-6 col-md-6 matchHeight mt-4 mt-lg-5"> <p class="para mt-3">Copyright © <span id="copyright-year"></span> <strong>Roads and Transport Authority</strong>, all rights reserved. </p> <p class="para mt-3 mb-4">This site is maintained by the Roads and Transport Authority.</p> </div> <div class="col-lg-6 col-md-6 matchHeight mt-4 mb-4 mt-lg-5 dda-d-none d-lg-block"> <p class="para mt-3"> The site is best viewed using Microsoft Edge, Mozilla Firefox, Safari and Chrome. <br> <em>Page last modified: <span id="display-date"></span> </em> </p> </div> </div> </div> </div> <!-- Sticky Footer --> <footer class="dda-d-flex dda-white dda-footer align-center" id="footer"> <div class="dda-container dda-d-flex justify-space-between"> 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