Things Support

<!DOCTYPE html> <html> <head> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"> <title>Things Support</title> <meta name="viewport" content="width=device-width,initial-scale=1,viewport-fit=cover">  <link rel="stylesheet" href="/global/shared/2024-02-20/shared.css?breakcache=ksy265hs"> <link rel="stylesheet" href="/things/support/2022-12-13/support.css?breakcache=f7yjz6gi">  <script>var queue = []</script>  <script> var _paq = window._paq || []; _paq.push(['setCookieDomain', '*.culturedcode.com']); _paq.push(['setDomains', ['*.culturedcode.com']]); _paq.push(['enableLinkTracking']); _paq.push(['enableHeartBeatTimer']); _paq.push(['trackPageView']); (function() { var u='https://thingsapp.matomo.cloud/'; _paq.push(['setTrackerUrl', u+'matomo.php']); _paq.push(['setSiteId', '1']); var d=document, g=d.createElement('script'), s=d.getElementsByTagName('script')[0]; g.type='text/javascript'; g.async=true; g.defer=true; g.src='//cdn.matomo.cloud/thingsapp.matomo.cloud/matomo.js'; s.parentNode.insertBefore(g,s); })(); </script> </head> <body> <div class="page"> <div class="slice for-navigation"> <div class="container"> <div class="navigation"> <div class="navigation-bar"> <div class="navigation-logo"> <a class="navigation-logobutton" href="/things/">Things</a> </div> <ul class="navigation-list"> <li class="navigation-item for-features"> <a class="navigation-button" href="/things/features/"> <span class="navigation-icon"></span> <span class="navigation-title">Features</span> </a> </li> <li class="navigation-item for-support"> <a class="navigation-button" href="/things/support/"> <span class="navigation-icon"></span> <span class="navigation-title">Support</span> </a> </li> <li class="navigation-item for-blog"> <a class="navigation-button" href="/things/blog/"> <span class="navigation-icon"></span> <span class="navigation-title">Blog</span> </a> </li> </ul> </div> <div class="navigation-shadow"></div> </div>  </div> </div>  <div class="slice for-quickfind is-huge"> <div class="container is-compact"> <div class="quickfind is-huge"> <div class="quickfind-search"> <input class="quickfind-textfield" type="text" value="" placeholder="Type…">  <div class="quickfind-clear"></div> </div> <ul class="quickfind-results"></ul> <div class="quickfind-suggestions"> Frequent questions: <span class="quickfind-suggestion" data-string="I have a new Mac/iPad/iPhone">new device</span> <span class="quickfind-suggestion">discounts</span> <span class="quickfind-suggestion">android</span> <span class="quickfind-suggestion">password</span> </div> </div>  </div> </div>  <div class="slice for-portal"> <div class="container is-compact"> <div class="portal"> <h2>Get Started</h2> <div class="fancygrid is-1-1"> <a class="fancylink is-hero has-icon-appstore" href="articles/2803552"> <h6 class="fancylink-title">Getting the Apps</h6> <p class="fancylink-description">Here’s how to get Things for each of your devices.</p> </a> <a class="fancylink is-hero has-icon-cloud" href="articles/2803586"> <h6 class="fancylink-title">Syncing Your To-Dos</h6> <p class="fancylink-description">Learn how to create a Things Cloud account and connect all your devices.</p> </a> <a class="fancylink is-minimal has-no-icon" href="articles/2803551">Installing the Trial</a> <a class="fancylink is-minimal has-no-icon" href="articles/2803555">Importing Data From Another App</a> </div>  <h2>The Basics</h2> <div class="fancygrid is-1-1-1"> <a class="fancylink is-hero has-icon-when" href="articles/2803579"> <h6 class="fancylink-title">Scheduling To-Dos</h6> <p class="fancylink-description">Learn how to use Today, Anytime, Upcoming and Someday.</p> </a> <a class="fancylink is-hero has-icon-tags" href="articles/2803581"> <h6 class="fancylink-title">Using Tags</h6> <p class="fancylink-description">Sharpen your focus by using tags to categorize your to-dos.</p> </a> <a class="fancylink is-hero has-icon-search" href="articles/2803584"> <h6 class="fancylink-title">Searching & Navigating with Quick Find</h6> <p class="fancylink-description">Navigate to any list and find everything instantly.</p> </a> <a class="fancylink is-hero has-icon-repeating" href="articles/2803564"> <h6 class="fancylink-title">Repeating To-Dos</h6> <p class="fancylink-description">For anything you need to do every few days, weeks, or months.</p> </a> <a class="fancylink is-hero has-icon-notes" href="articles/4438545"> <h6 class="fancylink-title">Writing Notes in Things</h6> <p class="fancylink-description">Capture all the extra details you need to get the task done.</p> </a> <a class="fancylink is-hero has-icon-idea" href="articles/6378414"> <h6 class="fancylink-title">Getting Productive with Things</h6> <p class="fancylink-description">A quick guide to getting the most out of Things.</p> </a> </div>  <h2>Things Cloud</h2> <div class="fancygrid is-1-1"> <a class="fancylink is-hero has-icon-cloud" href="articles/2803586"> <h6 class="fancylink-title">Syncing Your To-Dos</h6> <p class="fancylink-description">Learn how to create a Things Cloud account and connect all your devices.</p> </a> <div class="fancygrid"> <a class="fancylink is-minimal has-no-icon" href="articles/2803588">Change Password</a> <a class="fancylink is-minimal has-no-icon" href="articles/2803589">Change Username</a> <a class="fancylink is-minimal has-no-icon" href="articles/2803590">Troubleshooting Things Cloud</a> <a class="fancylink is-minimal has-no-icon" href="articles/2803591">Delete Account & Data</a> </div> </div>  <h2>Discover Great Features</h2> <div class="fancygrid is-1-1-1"> <a class="fancylink is-hero has-icon-calendar" href="articles/2803583"> <h6 class="fancylink-title">Calendar Integration</h6> <p class="fancylink-description">See calendar events next to your to-dos as you plan your day.</p> </a> <a class="fancylink is-hero has-icon-keyboard" href="articles/2785159"> <h6 class="fancylink-title">Keyboard Shortcuts</h6> <p class="fancylink-description">Be more productive with powerful keyboard shortcuts.</p> </a> <a class="fancylink is-hero has-icon-gestures" href="articles/2803582"> <h6 class="fancylink-title">Gestures</h6> <p class="fancylink-description">Learn about everything you can do with a swipe, drag, or tap.</p> </a> <a class="fancylink is-hero has-icon-siri" href="articles/2877019"> <h6 class="fancylink-title">Talk to Siri</h6> <p class="fancylink-description">How to tell Siri to add a to-do or show a list.</p> </a> <a class="fancylink is-hero has-icon-markdown" href="articles/4651820"> <h6 class="fancylink-title">Write Notes with Markdown</h6> <p class="fancylink-description">Add style and structure to your notes with Markdown.</p> </a> <a class="fancylink is-hero has-icon-shortcuts" href="articles/2955145"> <h6 class="fancylink-title">Apple Shortcuts</h6> <p class="fancylink-description">Try our ready-made shortcuts to automate your workflows.</p> </a> <a class="fancylink is-hero has-icon-urlscheme" href="articles/2803573"> <h6 class="fancylink-title">Things URL Scheme</h6> <p class="fancylink-description">For advanced users, there are even more possibilities for automation.</p> </a> <a class="fancylink is-hero has-icon-when" href="articles/9780167"> <h6 class="fancylink-title">Use Natural Language to Set Dates</h6> <p class="fancylink-description">Just type to quickly schedule to-dos, add reminders, or set deadlines.</p> </a> <a class="fancylink is-hero has-icon-applewatch" href="articles/2157909"> <h6 class="fancylink-title">Using Things on Apple Watch</h6> <p class="fancylink-description">See your to-dos on your wrist so you can mark them complete on the go.</p> </a> </div>  <p> <a class="a has-chevron" href="articles/1059358">Show All</a> </p> <h2>Troubleshooting</h2> <div class="fancygrid is-1-1"> <a class="fancylink is-hero has-icon-firstaid" href="articles/3614435"> <h6 class="fancylink-title">Run into a problem?</h6> <p class="fancylink-description">If something isn’t working as expected, you’ll find help here.</p> </a> <div class="fancygrid is-1"> <a class="fancylink is-minimal has-no-icon" href="articles/2803590">Things Cloud</a> <a class="fancylink is-minimal has-no-icon" href="articles/4522602">App Store Issues</a> <a class="fancylink is-minimal has-no-icon" href="articles/2803593">Reinstalling Things</a> <a class="fancylink is-minimal has-no-icon" href="articles/2978194">Calendar Integration</a> </div> </div>  </div>  </div> </div>  <div class="slice for-contact"> <div class="container is-compact"> <p class="p is-centered">Didn’t find what you were looking for?</p> <div class="actions is-centered"> <a class="button is-strong is-large" href="/contact/">Contact Us</a> </div> </div> </div>  <div class="slice for-footer"> <div class="container"> <div class="footer"> <div class="footer-row"> <div class="footer-column"> <h2 class="footer-headline">Products</h2> <ul class="footer-list"> <li class="footer-item"><a class="footer-link" 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