How do I contact Alexa? – Alexa Support

<!DOCTYPE html> <html> <head><script type="text/javascript" src="https://web-static.archive.org/_static/js/bundle-playback.js?v=7YQSqjSh" charset="utf-8"></script> <script type="text/javascript" src="https://web-static.archive.org/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="https://web-static.archive.org/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("https://support.alexa.com/hc/en-us/articles/204150740?mobile_site=true","20180905125324","https://web.archive.org/","web","https://web-static.archive.org/_static/", "1536152004"); </script> <link rel="stylesheet" type="text/css" href="https://web-static.archive.org/_static/css/banner-styles.css?v=p7PEIJWi" /> <link rel="stylesheet" type="text/css" href="https://web-static.archive.org/_static/css/iconochive.css?v=3PDvdIFv" />  <title>How do I contact Alexa? – Alexa Support</title> <link rel="stylesheet" media="all" href="//web.archive.org/web/20180905125324cs_/https://static.zdassets.com/hc/assets/mobile-1d46f9b53f297e0c0d2f445d2c451cdf.css"/> <meta name="csrf-param" content="authenticity_token"/> <meta name="csrf-token" content="SgXsD+ewjpmIcR/wZ3fcFYKXPXuf3fI4RHAImteVHBo9mrfaWFXbcO7i248CtAgCFg8VRxFlFUapoS1s0svC4g=="/> <script> (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','//web.archive.org/web/20180905125324/https://www.google-analytics.com/analytics.js','ga'); ga('create', 'UA-48920324-1', 'auto'); ga('send', 'pageview'); </script> <meta name="viewport" content="initial-scale=1.0, maximum-scale=1.0"> </head> <body> <header class="mobile-header" style="background:#2a76db;" aria-hidden="false" data-header> <a class="mobile-header-logo" href="/web/20180905125324/https://support.alexa.com/hc/en-us?mobile_site=true"><img src="//web.archive.org/web/20180905125324im_/https://p14.zdassets.com/hc/settings_assets/53743/200003724/7kcw9mbJzekbbjpAW9UJWg-a-logo.png" alt="7kcw9mbjzekbbjpaw9ujwg a logo"/></a> <h1 class="mobile-header-title">Alexa Support</h1> <span class="mobile-header-search-btn icon-search" data-search-launch></span> </header> <div class="mobile-header search" style="background:#2a76db;" aria-hidden="true" data-search> <div class="search-field"> <i class="icon-search" aria-hidden="false" data-search-icon></i> <i class="icon-cycle" aria-hidden="true" data-search-spinner></i> <i class="icon-cross" aria-hidden="true" data-search-cross></i> <form id="search" action="/web/20180905125324/https://support.alexa.com/hc/en-us/search"> <input type="search" id="query" autocomplete="off" placeholder="Search"> </form> </div> <div class="search-cancel"> <span class="search-cancel-btn" data-search-cancel> Cancel </span> </div> </div> <div class="wrapper" aria-hidden="true" data-search-results-wrapper> <h4 class="sub-header">Search results</h4> <ul class="content-list" data-search-results-list></ul> <span class="button search-more" aria-disabled="false" data-search-more> Show more </span> </div> <div data-content> <div class="wrapper"> <h2 class="sub-header">Other Information</h2> <article class="article" data-id="204150740"> <header> <h1>How do I contact Alexa?</h1> <div class="article-meta"> <strong>Debbie</strong> <span><time datetime="2017-06-12T22:07:07Z" title="2017-06-12T22:07:07Z" data-datetime="calendar">June 12, 2017 22:07</time></span> </div> </header> <div class="article-body bump-line-height"> <p>It's easy to contact us! You can just聽<a href="https://web.archive.org/web/20180905125324/https://alexa.zendesk.com/hc/en-us/requests/new" target="_blank">submit a request</a>聽for any support, billing, business development, or sales聽questions.</p> <p>Note that before you can submit a request you will need an alexa.com account. If you don't have one, you can register聽<a href="https://web.archive.org/web/20180905125324/http://www.alexa.com/register" target="_blank">here</a>.</p> <p>We require you to create an account before submitting a request to ensure that you receive the highest level of support, specialized to your specific site or Alexa account.</p> </div> </article> <div class="article-attachments"> <ul class="attachments"> </ul> </div> <h2 class="sub-header comments-title"> Comments (0) </h2> <ul class="comment-list"> </ul> <div class="comment-load-more-comments"> <a href="" class="button" id="comments-load-more" url="https://support.alexa.com/hc/en-us/articles/204150740/comments?mobile_site=true"> Load more comments </a> </div> <p class="comment-closed-notification"> Article is closed for comments. </p> <div class="comment-submit-request"> <a href="/web/20180905125324/https://support.alexa.com/hc/en-us/requests/new?mobile_site=true" class="button"> Submit a request </a> </div> </div> <footer class="footer"> <a href="/web/20180905125324/https://support.alexa.com/hc/en-us/signin?mobile_site=true&return_to=https%3A%2F%2Fsupport.alexa.com%2Fhc%2Fen-us%2Farticles%2F204150740%3Fmobile_site%3Dtrue&locale=1">Sign in</a> <a href="https://web.archive.org/web/20180905125324/https://support.alexa.com/hc/en-us/mobile/switch?mobile_site=true&mobile_site=true">Go to full site</a> </footer> </div> <script type="text/javascript" src="//web.archive.org/web/20180905125324js_/https://static.zdassets.com/hc/assets/locales/en-us-fb0f429a7746181e89f3e53aef0ad4fa.js"></script> <script src="//web.archive.org/web/20180905125324js_/https://static.zdassets.com/hc/assets/hc_mobile-6bf690d62647badbfeeed7c03d0d3ae1.js"></script> <script src="https://web.archive.org/web/20180905125324js_/https://alexa.zendesk.com/auth/v2/host.js" data-brand-id="411634" data-return-to="https://support.alexa.com/hc/en-us/articles/204150740?mobile_site=true" data-theme="hc" data-locale="1" data-auth-origin="411634,true,true"></script> <script type="text/javascript">(function() { var Tracker = {}; Tracker.track = function(eventName, data) { var url = "https://web.archive.org/web/20180905125324/https://support.alexa.com/hc/tracking/events?locale=en-us&mobile_site=true"; var payload = { "event": eventName, "data": data, "referrer": document.referrer }; var xhr = new XMLHttpRequest(); xhr.open("POST", url, true); xhr.setRequestHeader("Content-Type", "application/json; charset=UTF-8"); xhr.send(JSON.stringify(payload)); }; Tracker.track("article_viewed", "BAh7CDoLbG9jYWxlSSIKZW4tdXMGOgZFVDoPYXJ0aWNsZV9pZGkE1BcrDDoKX21ldGF7CzoPYWNjb3VudF9pZGkC79E6E2hlbHBfY2VudGVyX2lkaQSM0OsLOg1icmFuZF9pZGkD8kcGOgx1c2VyX2lkMDoOdXNlcl9yb2xlSSIOYW5vbnltb3VzBjsGVDsASSIKZW4tdXMGOwZU--499efc6937db5ad883352b2278074496276d8c79"); })(); </script> </body> </html>

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How do I contact Alexa? – Alexa Support