Certification program

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Learn more <a href="https://web.archive.org/web/20210812105053/https://support.google.com/cloud-certification/answer/9438208?hl=en&ref_topic=9433463" class="red-t" target="_blank" rel="noreferer noopener"><u>here</u></a>. </p> </div> </header>  <section class="wrapper"> <div class="sticker"> <div class="stick gsans white border-bottom"> <div class="container-full-width tab-container fw--400"> <div class="tab one active" data-name="overview">Overview</div> <div class="tab two" data-name="exam-guides">Exam Guides</div> <div class="tab three" data-name="registration">Registration</div> <div class="tab four" data-name="program-details">Program Details</div> <div class="tab five" data-name="faq">FAQ</div> </div> </div> <div class="section visible" id="one"> <section class="responsive-padding"> <div class="container"> <div class="module-image-left"> <div class="left"> <img src="/web/20210812105053im_/https://looker.com/assets/img/images/certifications/1.1.jpg"> </div> <div class="right"> <h2 class="margin-bottom--15"> Validate your skills as a data expert </h2> <h3> By becoming Looker certified, you’ll: </h3> <ul> <li> Stand out as an expert within the data community </li> <li> Showcase your Looker knowledge </li> <li> Expand your resume with proven skills </li> <li> Get some great swag you can show off, and other Looker perks </li> </ul> </div> </div> </div> </section> <hr class="seperator"> <section class="responsive-padding"> <div class="container"> <div class="module-image-right"> <div class="left"> <h2> Certification exams </h2> <p> The Looker certification exams can be taken in-person at a testing center with a proctor, or online with a proctor via a computer camera to ensure integrity of the exam. </p> <p> The following exams are now available: </p> </div> <div class="right"> <img src="/web/20210812105053im_/https://looker.com/assets/img/images/certifications/2.3.jpg"> </div> </div> <div class="module-two-section margin-top--60"> <div class="left"> <h3> LookML Developer </h3> <p> This exam covers LookML code development, maintenance, troubleshooting, caching policies, and data modeling best practices. Please be comfortable with SQL and have 3+ months of experience with these skills before you register. </p> <a class="exam-guides btn flat margin-top--20"> Learn more <i class="material-icons" aria-hidden="true">arrow_forward</i> </a> </div> <div class="right"> <h3> Looker Business Analyst </h3> <p> This exam covers Looker report development, data visualization, and dashboard best practices. We recommend having 5+ months of experience with these skills before you register. </p> <a class="exam-guides btn flat margin-top--20"> Learn more <i class="material-icons" aria-hidden="true">arrow_forward</i> </a> </div> </div> </div> </section> </div> <div class="section" id="two"> <section class="responsive-padding"> <div class="container center-align"> <h2 class="headline3 margin-bottom--60"> Exam guides </h2> </div> <div class="card-container center-align padding-bottom--45"> <div class="white shadow-hover card border-full border-radius--8"> <h3> LookML Developer </h3> <p class="small-text margin-top--10"> LookML code development, maintenance, troubleshooting, caching policies, and data modeling best practices. Please be comfortable with SQL and have 3+ months of experience with these skills before you register. </p> <div class="bottom margin-top--5"> <a class="btn flat margin--15 bottom--0 html5lightbox" href="https://web.archive.org/web/20210812105053/https://www.youtube.com/embed/xJjTdPR-GSg?rel=0"> Watch video <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24" class="material-icons"> <path fill="none" d="M0 0h24v24H0V0z"></path> <path d="M21.58 7.19c-.23-.86-.91-1.54-1.77-1.77C18.25 5 12 5 12 5s-6.25 0-7.81.42c-.86.23-1.54.91-1.77 1.77C2 8.75 2 12 2 12s0 3.25.42 4.81c.23.86.91 1.54 1.77 1.77C5.75 19 12 19 12 19s6.25 0 7.81-.42c.86-.23 1.54-.91 1.77-1.77C22 15.25 22 12 22 12s0-3.25-.42-4.81zM10 15V9l5.2 3-5.2 3z"> </path> </svg> </a> <a class="btn flat margin--15 bottom--0 html5lightbox" href="#lookml" data-width="1000" data-height="1200"> Learn more <i class="material-icons" aria-hidden="true">arrow_forward</i> </a> </div> </div> <div class="white shadow-hover card border-full border-radius--8"> <h3> Business Analyst </h3> <p class="small-text margin-top--10"> Looker report development, data visualization, and dashboard best practices. We recommend having 5+ months of experience with these skills before you register. </p> <div class="bottom margin-top--5"> <a class="btn flat margin--15 bottom--0 html5lightbox" href="https://web.archive.org/web/20210812105053/https://www.youtube.com/embed/Sc4xM815Xx8?rel=0"> Watch video <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24" class="material-icons"> <path fill="none" d="M0 0h24v24H0V0z"></path> <path d="M21.58 7.19c-.23-.86-.91-1.54-1.77-1.77C18.25 5 12 5 12 5s-6.25 0-7.81.42c-.86.23-1.54.91-1.77 1.77C2 8.75 2 12 2 12s0 3.25.42 4.81c.23.86.91 1.54 1.77 1.77C5.75 19 12 19 12 19s6.25 0 7.81-.42c.86-.23 1.54-.91 1.77-1.77C22 15.25 22 12 22 12s0-3.25-.42-4.81zM10 15V9l5.2 3-5.2 3z"> </path> </svg> </a> <a class="btn flat margin--15 bottom--0 html5lightbox" href="#business_analyst" data-width="1000" data-height="1200"> Learn more <i class="material-icons" aria-hidden="true">arrow_forward</i> </a> </div> </div> </div> </section> <div id="lookml" style="display:none"> <div class="container padding-top--30 padding-bottom--30"> <h1 class="headline3 margin-top--5 margin-bottom--30"> LookML Developer </h1> <div class="left-align"> <h2 class="headline4"> Who should take this exam? </h2> <p> Developers with a minimum of three months of experience working with datasets and LookML as well as familiarity with SQL and BI tools. </p> <h3> Recommended Looker knowledge: </h3> <ul> <li> Maintain and debug LookML code </li> <li> Build user-friendly Explores </li> <li> Design robust models </li> <li> Define caching policies </li> <li> Understand various datasets and associated schemas </li> </ul> <h3> Recommended Looker tools: </h3> <ul> <li> Looker IDE </li> <li> Text editor </li> <li> Looker’s SQL Runner </li> <li> Content Validator </li> <li> LookML Validator </li> <li> Version control </li> </ul> <h2 class="headline4"> Exam details: </h2> <ul> <li> Registration fee: $250 </li> <li> Number of questions: 65 multiple choice or multiple response questions* </li> <li> Exam duration: 100 minutes </li> <li> Score needed to pass: 750 (scale of 100-1000) </li> <li> References: no hard-copy or online reference materials are allowed during the exam </li> <li> Prerequisite: none required (course attendance highly recommended. For more details on courses, please see the <strong>recommended training and documentation section</strong>). </li> </ul> <p class="small-text"> * There will be additional unscored questions included on each Looker exam. These questions gather exam data for future use. These questions will not impact your score, and additional time is factored in to account for this content. </p> <h2 class="headline4 margin-top--20 margin-bottom--15"> Recommended training and documentation </h2> <h3> Looker training </h3> <ul> <li> <a href="https://web.archive.org/web/20210812105053/https://training.looker.com/">Training</a> </li> </ul> <h3> Get ready for development </h3> <ul> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/data-modeling/getting-started/how-project-works">How a project works in Looker</a> </li> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/data-modeling/getting-started/dev-mode-prod-mode">Development Mode and Production Mode</a> </li> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/data-modeling/getting-started/file-types-in-project">LookML project files</a> </li> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/data-modeling/getting-started/model-development">Understanding model and view files</a> </li> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/data-modeling/getting-started/ide-folders">Working with folders in the IDE</a> </li> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/data-modeling/learning-lookml/how-looker-generates-sql">How Looker generates SQL</a> </li> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/data-modeling/learning-lookml/sql-runner">SQL Runner basics</a> </li> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/data-modeling/getting-started/git-options">Configuring project version control settings</a> </li> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/data-modeling/getting-started/version-control-and-deploying-changes">Using version control and deploying</a> </li> </ul> <h3> Write LookML </h3> <ul> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/data-modeling/learning-lookml/what-is-lookml">What is LookML?</a> </li> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/data-modeling/learning-lookml/lookml-terms-and-concepts">LookML terms and concepts</a> </li> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/data-modeling/getting-started/lookml-validation">Editing and validating LookML</a> </li> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/data-modeling/getting-started/look-validation">Content Validation</a> </li> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/data-modeling/learning-lookml/sql-and-referring-to-lookml">Incorporating SQL and referring to LookML objects</a> </li> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/data-modeling/learning-lookml/advanced-lookml-concepts">Additional LookML basics</a> </li> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/data-modeling/learning-lookml/working-with-joins">Working with joins in LookML</a> </li> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/data-modeling/learning-lookml/derived-tables">Using derived tables</a> </li> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/data-modeling/learning-lookml/caching">Caching queries and rebuilding PDTs with datagroups</a> </li> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/reference/lookml-quick-reference">LookML quick reference</a> </li> </ul> <h2 class="headline4 margin-top--30 margin-bottom--20"> What does the Looker LookML Developer Certification exam cover? </h2> <h3> Section 1: Model management — 39% </h3> <p> <strong>1.1 Troubleshoot errors in existing data models. For example:</strong> </p> <ul> <li> Determine error sources. </li> <li> Apply procedural concepts to resolve errors. </li> </ul> <p> <strong>1.2 Apply procedural concepts to implement data security requirements. For example:</strong> </p> <ul> <li> Implement permissions for users. </li> <li> Decide which Looker features to use to implement data security (e.g., access filters, field-level access controls, row-level access controls). </li> </ul> <p> <strong>1.3 Analyze data models and business requirements to create LookML objects. For example:</strong> </p> <ul> <li> Determine which views and tables to use. </li> <li> Determine how to join views into Explores. </li> <li> Build project-based needs (e.g., data sources, replication, mock reports provided by clients). </li> </ul> <p> <strong>1.4 Maintain the health of LookML projects in a given scenario. For example:</strong> </p> <ul> <li> Ensure existing contents are working (e.g., use Content Validator, audit, search for errors). </li> <li> Resolve errors. </li> </ul> <h3> Section 2: Customization — 30% </h3> <p> <strong>2.1 Design new LookML dimensions or measures with given requirements. For example:</strong> </p> <ul> <li> Translate business requirements (specific metrics) into the appropriate LookML structures (e.g., dimensions, measures, and derived tables). </li> <li> Modify existing project structure to account for new reporting needs. </li> <li> Construct SQL statements to use with new dimensions and measures. </li> </ul> <p> <strong>2.2 Build Explores for users to answer business questions. For example:</strong> </p> <ul> <li> Analyze business requirements and determine LookML code implementation to meet requirements (e.g., models, views, join structures). </li> <li> Determine which additional features to use to refine data (e.g., <code>sql_always_where</code>, <code>always_filter</code>, only showing certain fields using <code>hidden: fields:</code>, etc.). </li> </ul> <h3> Section 3: Optimization — 18% </h3> <p> <strong>3.1 Apply procedural concepts to optimize queries and reports for performance. For example:</strong> </p> <ul> <li> Determine which solution to use based on performance implications (e.g., Explores, merged results, derived tables). </li> <li> Apply procedural concepts to evaluate the performance of queries and reports. </li> <li> Determine which methodology to use based on the query and reports performance sources (e.g., A/B testing, SQL principles). </li> </ul> <p> <strong>3.2 Apply procedural concepts to implement persistent derived tables and caching policies based on requirements. For example:</strong> </p> <ul> <li> Determine appropriate caching settings based on data warehouse’s update frequency (e.g., hourly, weekly, based on ETL completion). </li> <li> Determine when to use persistent derived tables based on runtime and complexity of Explore queries, and on users’ needs. </li> <li> Determine appropriate solutions for improving data availability (e.g., caching query data, persisting tables, combination solutions). </li> </ul> <h3> Section 4: Quality — 13% </h3> <p> <strong>4.1 Implement version control based on given requirements. For example:</strong> </p> <ul> <li> Determine appropriate setup for Git branches (e.g., shared branches, pull from remote production). </li> <li> Reconcile merge conflicts with other developer branches (e.g., manage multiple users). </li> <li> Validate the pull request process. </li> </ul> <p> <strong>4.2 Assess code quality. For example:</strong> </p> <ul> <li> Resolve validation errors and warnings. </li> <li> Utilize features to increase usability (e.g., descriptions, labels, group labels). </li> <li> Use appropriate coding for project files (e.g., one view per file). </li> </ul> <p> <strong>4.3 Utilize SQL Runner for data validation in a given scenario. For example:</strong> </p> <ul> <li> Determine why specific queries return results by looking at the generated SQL in SQL Runner. </li> <li> Resolve inconsistencies found in the system or analysis (e.g., different results than expected, non-unique primary keys). </li> <li> Optimize SQLs for cost or efficiency based on business requirements. </li> </ul> </div> </div> </div> <div id="business_analyst" style="display:none"> <div class="container padding-top--30 padding-bottom--30"> <h1 class="headline3 margin-top--5 margin-bottom--30"> Business Analyst </h1> <div class="left-align"> <h2 class="headline4"> Who should take this exam? </h2> <p> Data explorers with a suggested minimum of five months of experience using Looker daily to create and curate content, as well as prior experience with data visualization and building reports. </p> <h3> Recommended Looker knowledge: </h3> <ul> <li> Using visualizations to represent data </li> <li> Scheduling and sharing Looks and dashboards </li> <li> Table calculations </li> <li> Looker expressions </li> <li> Custom and advanced filters </li> <li> Impacts of pivoting </li> <li> Best practices around designing dashboards </li> <li> Fundamentals of caching </li> </ul> <h3> Recommended tools: </h3> <ul> <li> Reporting tools </li> </ul> <h2 class="headline4"> Exam Details: </h2> <ul> <li> Registration fee: $250 </li> <li> Number of questions: 60 multiple choice or multiple response questions<sup>*</sup> </li> <li> Exam duration: 100 minutes </li> <li> Score needed to pass: 750 (scale of 100-1000) </li> <li> References: no hard-copy or online reference materials are allowed during the exam </li> <li> Prerequisite: none required (course attendance highly recommended. For more details on courses, please see the <strong>recommended training and documentation section</strong>). </li> </ul> <p class="small-text"> <sup>*</sup> There will be additional unscored questions included on each Looker exam. These questions gather exam data for future use. These questions will not impact your score, and additional time is factored in to account for this content. </p> <h2 class="headline4 margin-top--20 margin-bottom--15"> Recommended training and documentation </h2> <h3> Looker training </h3> <ul> <li> <a href="https://web.archive.org/web/20210812105053/https://training.looker.com/">Training</a> </li> </ul> <h3> Documentation </h3> <ul> <li> <strong>Find and organize content</strong> <ul> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/sharing-and-publishing/finding-content">Finding content in Looker</a> </li> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/sharing-and-publishing/organizing-spaces">Organizing and managing access to content</a> </li> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/sharing-and-publishing/presenting-content">Presenting content with boards</a> </li> </ul> </li> <li> <strong>Send and share content</strong> <ul> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/sharing-and-publishing/sharing-data">Sharing data</a> </li> </ul> </li> <li> <strong>Retrieve and chart data</strong> <ul> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/exploring-data/exploring-data">Exploring data in Looker</a> </li> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/exploring-data/filtering-and-limiting">Filtering and limiting data</a> </li> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/exploring-data/using-table-calculations">Using table calculations</a> </li> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/exploring-data/adding-fields/custom-measure">Adding custom fields</a> </li> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/exploring-data/visualizing-query-results">Creating visualizations and graphs</a> </li> </ul> </li> <li> <strong>Create dashboards and reports</strong> <ul> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/exploring-data/saving-and-editing-looks">Saving and editing Looks</a> </li> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/dashboards/creating-user-dashboards">Creating user-defined dashboards</a> </li> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/dashboards/editing-user-dashboards">Editing user-defined dashboards</a> </li> <li> <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/dashboards/adding-filters-to-user-dashboards">Adding filters to user-defined dashboards</a> </li> </ul> </li> </ul> <h2 class="headline4 margin-top--30 margin-bottom--30"> What does the Looker Business Analyst Certification exam cover? </h2> <h3> Section 1: Analyze — 38% </h3> <p> <strong>1.1 Use Looker Explores to query data and create actionable metrics in a given scenario. For example:</strong> </p> <ul> <li> Utilize requirements and create queries using fields (e.g., dimensions, measures, filters, pivots). </li> <li> Determine additional metrics needed and construct custom metrics using table calculations. </li> <li> Determine how to utilize filters (e.g., standard filters, matches advanced filters, and custom filters). </li> <li> Determine which fields to use merge results for joining across different Explores and data sources. </li> </ul> <p> <strong>1.2 Use Looker to validate data accuracy in a given scenario. For example:</strong> </p> <ul> <li> Investigate data results to determine accuracy (e.g., using SQL, drilling, A/B testing, comparisons). </li> <li> Investigate discrepancies by viewing row-level data using Explores (e.g., review individual dimension values that make up the result of a measure). </li> </ul> <p> <strong>1.3 Apply procedural concepts to identify error sources. For example:</strong> </p> <ul> <li> Utilize Looker's features to determine the cause of the error (e.g., read error message to get context). </li> <li> Interpret error message to identify the source (e.g., caused by the database, query, LookML code, permissions, visualizations). </li> </ul> <h3> Section 2: Build — 46% </h3> <p> <strong>2.1 Build dashboards to meet business requirements. For example:</strong> </p> <ul> <li> Construct dashboards to meet requirements (e.g., using dashboard filters, merged results). </li> <li> Apply procedural concepts to design impactful dashboards (e.g., storytelling, tile organization, use of text tiles, amount of data per dashboard). </li> </ul> <p> <strong>2.2 Deliver reports for data consumers. For example:</strong> </p> <ul> <li> Determine appropriate report delivery methods (e.g., file format, destination, delivery cadence, recipients, scheduling, sending, downloading, test delivery). </li> <li> Determine appropriate download configurations (e.g., no option for unlimited downloads, table calculations, pivots, lack of permissions, database limitations). </li> </ul> <p> <strong>2.3 Use visualization types to meet analysis requirements in a given scenario. For example:</strong> </p> <ul> <li> Select appropriate visualizations to illustrate data results (e.g., bar, line, scatter, column, pie). </li> <li> Determine which visualization settings to use (e.g., conditional formatting, subtotals, double axis, value label format using spreadsheet functions, grouping). </li> </ul> <h3> Section 3: Curate — 16% </h3> <p> <strong>3.1 Apply procedural concepts to curate content for intuitive navigation. For example:</strong> </p> <ul> <li> Determine appropriate setups for folders and boards (e.g., structures, subfolders, hierarchy). </li> <li> Apply naming conventions to identify folders, boards, or other content for users (e.g., clear titles, description fields, naming folders, content, and conventions). </li> </ul> <p> <strong>3.2 Apply procedural concepts to control content access for security. For example:</strong> </p> <ul> <li> Utilize appropriate Explores based on audience to prevent data leak (e.g., restricting sensitive data to specific users). </li> <li> Assign folders and boards permissions to organize content based on user groups. </li> </ul> </div> </div> </div> <style> .card:hover { cursor: initial; } </style> </div> <div class="section" id="three"> <section class="responsive-padding"> <div class="container center-align"> <h2 class="headline3 margin-bottom--60"> How to register for your exam </h2> </div> <div class="container-1000"> <p> Looker Certifications are delivered on <a href="https://web.archive.org/web/20210812105053/https://www.webassessor.com/googlecloud" target="_blank" rel="noreferer noopener">Webassessor</a> through Kryterion, and can be taken at any of the 1,100+ testing centers located globally or remotely from the comfort of your home or office. </p> <p> If you don’t have an account associated with either Looker or Google Cloud certification exams, you’ll need to create an account with Webassessor in order to register for an exam. </p> <p> See the quick step-by-step guide below for more information, or learn more <a href="https://web.archive.org/web/20210812105053/https://support.google.com/cloud-certification/answer/9438208?hl=en&ref_topic=9433463" target="_blank" rel="noreferer noopener">here</a>. </p> <ol> <li> Decide if you want to take your exam online or in person. </li> <li> Head over to <a href="https://web.archive.org/web/20210812105053/https://www.webassessor.com/googlecloud" target="_blank" rel="noreferer noopener">Webassessor</a> and create your account. If you already did that, great. Just log in. </li> <li> Click 'Register for an Exam' in the black menu bar. </li> <li> Find the Looker Certification catalog bar and expand the section to view the delivery options. </li> <li> Click the Buy Now button for whichever delivery method you prefer. </li> <li> Follow the prompts to schedule your exam. Be sure to review the reschedule and cancellation policy. </li> <li> Review your exam details and then click checkout. You can enter a voucher/coupon code and/or a credit card. Please note: certification exams are taxable per local laws, so you will see applicable tax listed during the checkout process. </li> <li> Click submit. Once the payment processes, you should see a purchase confirmation. </li> </ol> <p> Congratulations! You are now registered for your exam. You’ll receive an email confirming your purchase and registration shortly. </p> <p> Note: Your legal first and last name in your Webassessor account must match the name on your government-issued photo ID. In case of a mismatch, you will not be allowed to take the exam, and your exam fee will be forfeited. To update your legal name before the scheduled date, contact <a href="https://web.archive.org/web/20210812105053/https://support.google.com/cloud-certification/gethelp" target="_blank" rel="noreferer noopener">support</a>. </p> </div> </section> </div> <div class="section" id="four"> <section class="responsive-padding"> <div class="container center-align"> <h2 class="headline3 margin-bottom--60"> Program details </h2> </div> <div class="container-1000"> <h4> Exam candidate agreement </h4> <p> Please see our <a href="https://web.archive.org/web/20210812105053/https://cloud.google.com/certification/terms" target="_blank" rel="noreferer noopener">terms and privacy policy</a>. You’ll be asked to agree to this before you begin your exam. </p> <h4> Languages available </h4> <p> Our exams are available in English. If English is not your first language, you may request extended time as an accommodation. Click <a href="https://web.archive.org/web/20210812105053/https://support.google.com/cloud-certification/answer/9908050?hl=en&ref_topic=9433463" target="_blank" rel="noreferer noopener">here</a> for more information. </p> <h4> Special accommodations </h4> <p> Testing accommodations are considered on a case-by-case basis and may require supporting documentation. Depending on the request, arranging an accommodation with our test delivery partners and third-party services can take up to 30 days for the exams scheduled at testing centers, and up to 2 weeks for remotely (online) proctored exams. </p> <p> Learn more about accommodation requests <a href="https://web.archive.org/web/20210812105053/https://support.google.com/cloud-certification/answer/9908050?hl=en&ref_topic=9433463" target="_blank" rel="noreferer noopener">here</a>. </p> <h4> Retake policy </h4> <p> If you don't pass an exam, you can take it again after 14 days. If you don't pass the second time, you must wait 60 days before you can take it a third time. If you don't pass the third time, you must wait 365 days before taking it again. </p> <p> Please note that payment is required each time you take an exam. </p> <p> All attempts, regardless of exam language and delivery method (in-person or online testing), count toward the total permissible attempts, and the waiting period between attempts still applies. If you attempt to circumvent this policy (including by registering under a different name), your certification will be denied or revoked. </p> <p> We'd much rather award you a certification than take one away. If you need more than three attempts, please use the rest of that 12-month period to build up your Looker skills using the <a href="https://web.archive.org/web/20210812105053/https://docs.looker.com/">many resources</a> at your disposal. </p> <h4> Receiving a certification / logo </h4> <p> Learn more about certification badges and benefits <a href="https://web.archive.org/web/20210812105053/https://support.google.com/cloud-certification/answer/9908350?hl=en&ref_topic=9750300" target="_blank" rel="noreferer noopener">here</a>. </p> <h4> Recertification </h4> <p> Learn more about our recertification policy and process <a href="https://web.archive.org/web/20210812105053/https://support.google.com/cloud-certification/answer/9907853?hl=en&ref_topic=9433463" target="_blank" rel="noreferer noopener">here</a>. </p> <h4> I have a question or comment that isn’t covered here </h4> <p> We’d love to hear from you. Reach out to the team at <a href="https://web.archive.org/web/20210812105053/https://support.google.com/cloud-certification/gethelp" target="_blank" rel="noreferer noopener">here</a>. </p> </div> </section> </div> <div class="section" id="five"> <section class="responsive-padding"> <div class="container center-align"> <h2 class="headline3 margin-bottom--60"> FAQ </h2> </div> <div class="container-1000"> <div class="toggle-button faq-container" data-name="faq1"> <div class="faq-left"> <h5> What is a Looker certification? </h5> </div> <div class="faq-right"> <span class="fa fa-chevron-down"></span> </div> </div> <div id="faq1" class="faq-faq"> <p> A Looker certification is a valuable industry credential that demonstrates your technical skills. The exams use industry best practices and standards to assess whether Looker’s proficiency standards are met. </p> </div> <div class="toggle-button faq-container" data-name="faq2"> <div class="faq-left"> <h5> Why should I get Looker certified? </h5> </div> <div class="faq-right"> <span class="fa fa-chevron-down"></span> </div> </div> <div id="faq2" class="faq-faq"> <p> Looker Certifications are now hosted by Google Cloud - which means there are new places to get all of your questions answered. Please check out our new area in the <a href="https://web.archive.org/web/20210812105053/https://support.google.com/cloud-certification" target="_blank" rel="noreferer noopener">help center</a>, or head to the <a href="https://web.archive.org/web/20210812105053/https://community.looker.com/">community</a> to learn more. </p> </div> <h3 class="margin-top--30 margin-bottom--30"> Exam registration </h3> <div class="toggle-button faq-container" data-name="faq3"> <div class="faq-left"> <h5> How do I register to take a Looker certification exam? </h5> </div> <div class="faq-right"> <span class="fa fa-chevron-down"></span> </div> </div> <div id="faq3" class="faq-faq"> <p> Check out the <a class="registration">Registration</a> page to see a step-by-step guide to exam registration. </p> </div> <div class="toggle-button faq-container" data-name="faq4"> <div class="faq-left"> <h5> Can I reschedule my exam if I can’t make my scheduled appointment? </h5> </div> <div class="faq-right"> <span class="fa fa-chevron-down"></span> </div> </div> <div id="faq4" class="faq-faq"> <p> If you need to make any changes to your scheduled exam, please log in to your <a href="https://web.archive.org/web/20210812105053/https://www.webassessor.com/looker" target="_blank" rel="noreferer noopener">Webassessor account</a> and click Reschedule or Cancellation next to your scheduled exam. For onsite exams scheduled at a testing center, late rescheduling or cancellation fee is applied if you are trying to update the registration within 72 hours of your scheduled start time. For online proctored exams taken remotely, late rescheduling or cancellation fee is applied if you are trying to update the registration within 24 hours of your scheduled start time. </p> </div> <div class="toggle-button faq-container" data-name="faq4-1"> <div class="faq-left"> <h5> If I need to reschedule my exam, will I be able to reuse the voucher I used in my original registration? </h5> </div> <div class="faq-right"> <span class="fa fa-chevron-down"></span> </div> </div> <div id="faq4-1" class="faq-faq"> <p> If you reschedule your exam before your reschedule window closes (>24 hours prior to online exam, >72 hours prior to an in-person/testing center exam), then yes! Your same voucher can be applied. However, if you redeem a voucher for an exam and then fail to sit for it or cancel your participation within the applicable exam delivery window, the voucher code is considered “consumed” and cannot be reused. </p> </div> <div class="toggle-button faq-container" data-name="faq5"> <div class="faq-left"> <h5> Is there an age requirement to take a Looker certification exam? </h5> </div> <div class="faq-right"> <span class="fa fa-chevron-down"></span> </div> </div> <div id="faq5" class="faq-faq"> <p> Yes, you must be 18 or older to be eligible for any Looker certification exam. </p> </div> <h3 class="margin-top--30 margin-bottom--30"> Exam preparation </h3> <div class="toggle-button faq-container" data-name="faq8"> <div class="faq-left"> <h5> Are there any prerequisites? </h5> </div> <div class="faq-right"> <span class="fa fa-chevron-down"></span> </div> </div> <div id="faq8" class="faq-faq"> <p> While we highly recommend Looker training and on-the-job experience, there are no prerequisites for taking Looker certification exams. Please review the exam details for the exam you want to take for more information about what the exam covers and the suggested training. </p> </div> <div class="toggle-button faq-container" data-name="faq9"> <div class="faq-left"> <h5> Which Looker certification is right for me? </h5> </div> <div class="faq-right"> <span class="fa fa-chevron-down"></span> </div> </div> <div id="faq9" class="faq-faq"> <p> Certifications focus on Looker skills related to specific job roles. Check out our <a class="exam-guides">exam guides</a> to learn more about each exam and identify which one sounds the most similar to what you do. </p> </div> <div class="toggle-button faq-container" data-name="faq10"> <div class="faq-left"> <h5> What does each exam cover? </h5> </div> <div class="faq-right"> <span class="fa fa-chevron-down"></span> </div> </div> <div id="faq10" class="faq-faq"> <p> Each exam covers Looker functionality and usage as it relates to specific job roles. Check out our <a class="exam-guides">exam guides</a> to learn more about the content covered in each and the resources available to help you prepare. </p> </div> <h3 class="margin-top--30 margin-bottom--30"> Taking the exam </h3> <div class="toggle-button faq-container" data-name="faq11"> <div class="faq-left"> <h5> What identification do I need to take an exam? </h5> </div> <div class="faq-right"> <span class="fa fa-chevron-down"></span> </div> </div> <div id="faq11" class="faq-faq"> <p> If you are taking an exam via online delivery, you must provide your government-issued photo ID (see examples below under primary identification) when checking in with the online testing proctor. Your legal first and last name must match the name on your government-issued photo ID. In case of a mismatch, you will not be allowed to take the exam, and your exam fee will be forfeited. To update your legal name before the scheduled date, contact <a href="https://web.archive.org/web/20210812105053/mailto:certification@looker.com">support</a>. </p> <p> If you are taking your exam at a Kryterion Testing Center, you will need to bring 2 forms of ID. </p> <p> Your primary identification must include your name, photograph, and signature. Examples include: </p> <ul> <li> Government-issued driver’s license </li> <li> U.S. Department of State driver’s license </li> <li> National/state/country identification card </li> <li> Passport </li> <li> Passport card </li> <li> Military ID </li> <li> Alien registration card (that is, a green card, permanent resident visa, and so on) </li> </ul> <p> Your secondary identification must include your name and signature. Examples include: </p> <ul> <li> Debit/ATM card </li> <li> Credit card </li> <li> School ID </li> <li> IDs mentioned under primary ID </li> </ul> </div> <div class="toggle-button faq-container" data-name="faq12"> <div class="faq-left"> <h5> What are the system requirements for taking an online proctored exam? </h5> </div> <div class="faq-right"> <span class="fa fa-chevron-down"></span> </div> </div> <div id="faq12" class="faq-faq"> <p> Check out the <a href="https://web.archive.org/web/20210812105053/https://kryterion.force.com/support/s/article/Online-Testing-Requirements" target="_blank" rel="noreferer noopener">hardware and software requirements</a> to make sure you’ll be able to launch your exam on your computer. Before your exam, make sure to test your webcam and internet speed, and to <a href="https://web.archive.org/web/20210812105053/https://kryterion.force.com/support/s/article/Installing-Sentinel-Secure" target="_blank" rel="noreferer noopener">install Kryterion’s Sentinel Secure software</a>. </p> </div> <div class="toggle-button faq-container" data-name="faq13"> <div class="faq-left"> <h5> What kind of support can I get from the Kryterion help center? </h5> </div> <div class="faq-right"> <span class="fa fa-chevron-down"></span> </div> </div> <div id="faq13" class="faq-faq"> <p> <a href="https://web.archive.org/web/20210812105053/https://kryterion.force.com/support" target="_blank" rel="noreferer noopener">Kryterion help</a> provides support for all things related to taking your exam. You can find a testing center, find out if you meet the technical requirements for online proctored exams, and run a systems check prior to launching an online proctored exam. You can also contact support 24/7. </p> </div> <div class="toggle-button faq-container" data-name="faq14"> <div class="faq-left"> <h5> What happens if my internet connection is interrupted while taking the exam? </h5> </div> <div class="faq-right"> <span class="fa fa-chevron-down"></span> </div> </div> <div id="faq14" class="faq-faq"> <p> If your internet connection is lost, your exam time should stop and your progress should autosave. Looker and Kryterion are not responsible for any unsuccessful session due to poor internet connectivity, low bandwidth at the test taker’s site, or inability to meet the system and technical requirements prior to the exam launch. A Kryterion technician will attempt to restart your exam session, but if the session cannot be immediately restarted and you have been exposed to exam content, the attempt will count and the retake policy will apply. If you wish to re-register, please do so in Webassessor after the cool off period has ended. Payment is required each time you take an exam. </p> </div> <div class="toggle-button faq-container" data-name="faq14-1"> <div class="faq-left"> <h5> Who do I contact for technical difficulties? </h5> </div> <div class="faq-right"> <span class="fa fa-chevron-down"></span> </div> </div> <div id="faq14-1" class="faq-faq"> <p> For any issues connecting with the online proctor or technical issues during the exam, please <a href="https://web.archive.org/web/20210812105053/https://kryterion.force.com/support/s/topic/0TO1W000000I5h3WAC/online-proctoring?language=en_US">chat</a> with Kryterion’s technical support team or send them an <a href="https://web.archive.org/web/20210812105053/https://kryterion.force.com/support/s/contactsupport?language=en_US">email</a>. </p> </div> <div class="toggle-button faq-container" data-name="faq14-2"> <div class="faq-left"> <h5> How long will it take to complete an online proctored exam? </h5> </div> <div class="faq-right"> <span class="fa fa-chevron-down"></span> </div> </div> <div id="faq14-2" class="faq-faq"> <p> After you start the exam, an online proctor will verify your identity, ensure the testing environment is secured, and then launch the exam. This may take up to 15 minutes. Once the exam is launched, you are allotted 100 minutes to complete the exam. </p> </div> <div class="toggle-button faq-container" data-name="faq14-3"> <div class="faq-left"> <h5> Are breaks allowed during my exam? </h5> </div> <div class="faq-right"> <span class="fa fa-chevron-down"></span> </div> </div> <div id="faq14-3" class="faq-faq"> <p> No breaks are allowed during your exam. Make sure that you’re well-prepared to take the exam in one sitting. Taking any break during the exam will result in a forced submission. If you have any medical condition requiring accommodations, you can request them before your scheduled exam time. Please reach out to <a href="https://web.archive.org/web/20210812105053/mailto:certification@looker.com">support</a> at least 1-2 weeks prior to scheduling your online proctored exam. </p> </div> <div class="toggle-button faq-container" data-name="faq14-4"> <div class="faq-left"> <h5> What happens if I am early/late for my scheduled exam? </h5> </div> <div class="faq-right"> <span class="fa fa-chevron-down"></span> </div> </div> <div id="faq14-4" class="faq-faq"> <p> On the exam date, you may launch the test session 10 minutes prior and up to 20 minutes after the scheduled time. If you do not launch your exam during that window of time, the session will be auto-cancelled and your exam fee will be forfeited. You will need to re-register and pay for the exam again. </p> </div> <div class="toggle-button faq-container" data-name="faq14-5"> <div class="faq-left"> <h5> What resources am I allowed to use during an online proctored exam? </h5> </div> <div class="faq-right"> <span class="fa fa-chevron-down"></span> </div> </div> <div id="faq14-5" class="faq-faq"> <p> Your testing space must be free of resources including but not limited to external monitors, scratch papers, writing instruments, note-taking materials, smart devices, wearables, food, or water. Please go over the Terms & Conditions for more information. </p> </div> <h3 class="margin-top--30 margin-bottom--30"> Results and scoring </h3> <div class="toggle-button faq-container" data-name="faq17"> <div class="faq-left"> <h5> What is the exam retake policy? </h5> </div> <div class="faq-right"> <span class="fa fa-chevron-down"></span> </div> </div> <div id="faq17" class="faq-faq"> <p> If you don't pass an exam, you can take it again after 14 days. If you don't pass the second time, you must wait 60 days before you can take it a third time. If you don't pass the third time, you must wait 365 days before taking it again. Payment is required each time you attempt the exam. </p> </div> <div class="toggle-button faq-container" data-name="faq18"> <div class="faq-left"> <h5> Can I provide exam feedback to Looker? </h5> </div> <div class="faq-right"> <span class="fa fa-chevron-down"></span> </div> </div> <div id="faq18" class="faq-faq"> <p> We would love to have your feedback! We have enabled a comments box below each test question on the exam that you can use to provide us with any concerns or comments that you have about any test question. </p> </div> <div class="toggle-button faq-container" data-name="faq21"> <div class="faq-left"> <h5> What is the pass rate for Looker certification exams? </h5> </div> <div class="faq-right"> <span class="fa fa-chevron-down"></span> </div> </div> <div id="faq21" class="faq-faq"> <p> Pass rates for Looker certification exams are confidential. </p> </div> <div class="toggle-button faq-container" data-name="faq23"> <div class="faq-left"> <h5> Can I get a list of Looker certified individuals? </h5> </div> <div class="faq-right"> <span class="fa fa-chevron-down"></span> </div> </div> <div id="faq23" class="faq-faq"> <p> No. Looker’s Privacy Policy does not allow us to share personally identifiable information or exam pass/fail results without explicit candidate consent. </p> </div> <p class="center-align margin-top--45"> Questions? 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