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What are the time frames for US mail and Canadian mail? – Ticketmaster Help

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"block" : "none"; }) })(); </script> <div id="mobile-navigate-to">Navigate to...</div> <main role="main"> <div id='main-content' class='section hero'> <div class='container'> <div class="mobile-category-nav" id="mobileCategoryNav"> <select name="category" id="mobileCategory"></select> </div> <div class='sub-nav'> <ol class="breadcrumbs"> <li title="Ticketmaster Help"> <a href="/hc/en-us">Ticketmaster Help</a> </li> <li title="Ticket Delivery"> <a href="/hc/en-us/categories/4405882764177-Ticket-Delivery">Ticket Delivery</a> </li> <li title="By Mail"> <a href="/hc/en-us/sections/13918741937169-By-Mail">By Mail</a> </li> </ol> </div> <h1 class="visibility-hidden">What are the time frames for US mail and Canadian mail?</h1> <div class='hero-title2'>Category Name</div> <div class='hero-description'>Description</div> </div> </div> <div class='category-nav__wrapper'> <div class="container"> <div class="zd-slider__wrapper"> <ul class='category-nav zd-slider' id='categoryNav'></ul> <div class="paddles"> <button class="zd-paddle__left zd-paddle hide"> <img src="/hc/theming_assets/01HZPHTMGAV6WH4G0VZCVC20DA" alt="slider left arrow" /> </button> <button class="zd-paddle__right zd-paddle"> <img src="/hc/theming_assets/01HZPHTN0KETBPP7J9MA862PDM" alt="slider right arrow" /> </button> </div> </div> </div> </div> <div class="container"> <div class="article-container" id="article-container"> <div id="main-content" class="article"> <div class="article-header"> <div title="What are the time frames for US mail and Canadian mail?" class="article-title article__desktop-header mb-0"> What are the time frames for US mail and Canadian mail? </div> </div> <div class="article-info"> <div class="article-content"> <div class="article-body"><h2 id="h_01HV50QTMBPR3DSP1ZS2P4C3SP">Events in the United States</h2> <p>If the event is in the United States and you select US Mail as your delivery method, then the United States Postal Service will be used. Tickets sent via USPS can be sent only to the verified billing address within the U.S. or Canada. <a href="/hc/en-us/articles/9639974306193" target="_self">Check our FAQ</a> if your billing address is outside of the United States and Canada<a href="http://www.ticketmaster.com/h/will-call.html" target="_blank" rel="noopener">.</a> Please allow 10-14 business days for delivery. Tickets are printed within 10 days of purchase and shipped via USPS First Class Mail. Once printed, we'll email to let you know they are on their way. Tickets should arrive no later than seven business days after they鈥檝e been printed. Tickets may take longer to print and ship if there is a delivery delay on your event. In some cases, such as if the tickets are being shipped to you in Canada or if the event is in the distant future, it may take longer.</p> <p>If you don't receive your tickets within 48 hours of the event, contact <a href="https://help.ticketmaster.com/hc/en-us/articles/9605825450129-How-to-Contact-Us">Fan Support</a>.</p> <h2 id="h_01HV50J4YH20QEPR727SB86W7Q">Events in Canada</h2> <p>If the event is in Canada and you select Mail as your delivery method, then Canada Post will be used, <span style="color: #242424;">and orders can only be delivered to the verified billing address</span>. Tickets sent via Canada Post can be sent only to the verified billing address. Please allow at least 10 days <span style="color: #242424;">from date of purchase for your order to be processed and shipped</span>. <span style="color: #242424;">Orders for events in Canada and being delivered within Canada, usually arrive within 10 business days after being shipped but are not guaranteed. Orders may take longer if being shipped outside of Canada (as they are turned over to the local postal service for final delivery) or if the event is in the distant future.</span>聽</p> <p>If you don't receive your tickets within three business days of the event, contact <a href="https://help.ticketmaster.ca/s/article/How-do-I-contact-Customer-Service?language=en_US" target="_self" rel="undefined">Fan Support.</a></p></div> </div> </div> <div> <div class="article-footer"> </div> <div class="article-votes"> <span class="article-votes-question" id="article-votes-label">Was this article helpful?</span> <div class="article-votes-controls" role="group" aria-labelledby="article-votes-label"> <button type="button" class="button article-vote article-vote-up" data-helper="vote" data-item="article" data-type="up" data-id="9782086827409" data-upvote-count="52" data-vote-count="95" data-vote-sum="9" data-vote-url="/hc/en-us/articles/9782086827409/vote" data-value="null" data-label="52 out of 95 found this helpful" data-selected-class="button-primary" aria-label="This article was helpful" aria-pressed="false">Yes</button> <button type="button" class="button article-vote article-vote-down" data-helper="vote" data-item="article" data-type="down" data-id="9782086827409" data-upvote-count="52" data-vote-count="95" data-vote-sum="9" data-vote-url="/hc/en-us/articles/9782086827409/vote" data-value="null" data-label="52 out of 95 found this helpful" data-selected-class="button-primary" aria-label="This article was not helpful" aria-pressed="false">No</button> </div> <small class="article-votes-count"> <!-- <span class="article-vote-label" data-helper="vote" data-item="article" data-type="label" data-id="9782086827409" data-upvote-count="52" data-vote-count="95" data-vote-sum="9" data-vote-url="/hc/en-us/articles/9782086827409/vote" data-value="null" data-label="52 out of 95 found this helpful">52 out of 95 found this helpful</span> --> <div id="feedback-message" class="hide"> <p>Thank you for your feedback!</p> </div> </small> </div> </div> <div class="article-relatives"> <div data-recent-articles></div> <section class="related-articles"> <h2 class="related-articles-title">Related articles</h2> <ul> <li> <a href="/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFQ0Ie8CDoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJF9z5HlCDoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI3L2hjL2VuLXVzL2FydGljbGVzLzk2MDU4MjU0NTAxMjktSG93LXRvLUNvbnRhY3QtVXMGOwhUOglyYW5raQY%3D--5e78c225af675c75593fd863543e956f7537f7c2" rel="nofollow">How to Contact Us</a> </li> <li> <a href="/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGIJCjMCDoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJF9z5HlCDoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJJL2hjL2VuLXVzL2FydGljbGVzLzk2NzI5Mzk4MzM0ODktSG93LWRvLUktdHJhY2stdGlja2V0cy1zZW50LWJ5LW1haWwGOwhUOglyYW5raQc%3D--1173f786ccd59bb671cb4de6203ffb918abaa6be" rel="nofollow">How do I track tickets sent by mail?</a> </li> <li> <a href="/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEYpQzWCDoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJF9z5HlCDoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJkL2hjL2VuLXVzL2FydGljbGVzLzk3MTU0MjgxNjk3NDUtSS1oYXZlbi10LXJlY2VpdmVkLW15LXRpY2tldHMtaW4tdGhlLW1haWwteWV0LVdoYXQtc2hvdWxkLUktZG8GOwhUOglyYW5raQg%3D--8fe5605e48df85c553d3becd44b4c379638a953c" rel="nofollow">I haven&#39;t received my tickets in the mail yet. 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