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.cmaSZm:first-child,.StyledList__StyledUnorderedList-sc-jdbsfi-1 .StyledList__StyledUnorderedList-sc-jdbsfi-1 > .cmaSZm:first-child{padding-top:4px;}/*!sc*/ data-styled.g123[id="StyledListItem__StyledUnorderedListItem-sc-9rsipg-1"]{content:"cmaSZm,"}/*!sc*/ .fPpIbu{margin:0;padding:0;direction:ltr;}/*!sc*/ .StyledParagraph-sc-zkuftz-0 + .StyledParagraph-sc-zkuftz-0,blockquote + .fPpIbu{margin-top:20px;}/*!sc*/ data-styled.g124[id="StyledParagraph-sc-zkuftz-0"]{content:"fPpIbu,"}/*!sc*/ </style><div><h2 id="create-a-zendesk-marketplace-profile" style="position:relative"><a href="#create-a-zendesk-marketplace-profile" aria-label="create a zendesk marketplace profile permalink" class="anchor before"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16"><path fill="currentColor" d="M4.441 7.38l.095.083.939.939-.708.707-.939-.939-2 2-.132.142a2.829 2.829 0 003.99 3.99l.142-.132 2-2-.939-.939.707-.708.94.94a1 1 0 01.083 1.32l-.083.094-2 2A3.828 3.828 0 01.972 9.621l.15-.158 2-2A1 1 0 014.34 7.31l.101.07zm7.413-3.234a.5.5 0 01.057.638l-.057.07-7 7a.5.5 0 01-.765-.638l.057-.07 7-7a.5.5 0 01.708 0zm3.023-3.025a3.829 3.829 0 01.15 5.257l-.15.158-2 2a1 1 0 01-1.32.083l-.094-.083-.94-.94.708-.707.939.94 2-2 .132-.142a2.829 2.829 0 00-3.99-3.99l-.142.131-2 2 .939.939-.707.708-.94-.94a1 1 0 01-.082-1.32l.083-.094 2-2a3.828 3.828 0 015.414 0z"></path></svg></a>Create a Zendesk Marketplace profile</h2> <p data-garden-id="typography.paragraph" data-garden-version="8.76.4" class="StyledParagraph-sc-zkuftz-0 fPpIbu">A Zendesk Marketplace profile is a place to tell users more about your company, location, and services. It lists all the apps and themes you鈥檝e published on the Zendesk Marketplace. A link to your profile appears in the Details panel on the right side of all your app and theme listings in the Zendesk Marketplace.</p> <p data-garden-id="typography.paragraph" data-garden-version="8.76.4" class="StyledParagraph-sc-zkuftz-0 fPpIbu">A profile is optional and is only published once your app or theme has been approved and published on the Zendesk Marketplace.</p> <p data-garden-id="typography.paragraph" data-garden-version="8.76.4" class="StyledParagraph-sc-zkuftz-0 fPpIbu">All Zendesk Marketplace profiles are reviewed by Zendesk. If you鈥檙e submitting an app or theme for the first time, we鈥檒l review your profile in conjunction with your app or theme.</p> <p data-garden-id="typography.paragraph" data-garden-version="8.76.4" class="StyledParagraph-sc-zkuftz-0 fPpIbu"><strong>To create your profile</strong></p> <ol data-garden-id="typography.ordered_list" data-garden-version="8.76.4" class="StyledList__StyledOrderedList-sc-jdbsfi-0 ebHyzw"> <li data-garden-id="typography.ordered_list_item" data-garden-version="8.76.4" class="StyledFont-sc-1iildbo-0 StyledListItem__StyledOrderedListItem-sc-9rsipg-0 kXVLDw jwXWQC"> <p data-garden-id="typography.paragraph" data-garden-version="8.76.4" class="StyledParagraph-sc-zkuftz-0 fPpIbu">Sign in to the Marketplace developer portal at <a href="https://apps.zendesk.com">https://apps.zendesk.com</a>.</p> </li> <li data-garden-id="typography.ordered_list_item" data-garden-version="8.76.4" class="StyledFont-sc-1iildbo-0 StyledListItem__StyledOrderedListItem-sc-9rsipg-0 kXVLDw jwXWQC"> <p data-garden-id="typography.paragraph" data-garden-version="8.76.4" class="StyledParagraph-sc-zkuftz-0 fPpIbu">Select Organization in the sidebar, then complete the <strong>Marketplace profile</strong> section on the <strong>Details</strong> tab. See below for details.</p> </li> <li data-garden-id="typography.ordered_list_item" data-garden-version="8.76.4" class="StyledFont-sc-1iildbo-0 StyledListItem__StyledOrderedListItem-sc-9rsipg-0 kXVLDw jwXWQC"> <p data-garden-id="typography.paragraph" data-garden-version="8.76.4" class="StyledParagraph-sc-zkuftz-0 fPpIbu">Click <strong>Submit</strong>.</p> </li> </ol> <p data-garden-id="typography.paragraph" data-garden-version="8.76.4" class="StyledParagraph-sc-zkuftz-0 fPpIbu">The profile section consists of the following fields:</p> <p data-garden-id="typography.paragraph" data-garden-version="8.76.4" class="StyledParagraph-sc-zkuftz-0 fPpIbu"><strong>Partner Types</strong>: Select from the following options:</p> <ul data-garden-id="typography.unordered_list" data-garden-version="8.76.4" class="StyledList__StyledUnorderedList-sc-jdbsfi-1 jXJwrs"> <li data-garden-id="typography.unordered_list_item" data-garden-version="8.76.4" class="StyledFont-sc-1iildbo-0 StyledListItem__StyledUnorderedListItem-sc-9rsipg-1 kXVLDw cmaSZm"> <p data-garden-id="typography.paragraph" data-garden-version="8.76.4" class="StyledParagraph-sc-zkuftz-0 fPpIbu"><strong>App developer</strong>: A developer who has either a "Public App" or an "Integration App" listing in the Marketplace. Select this option if you鈥檙e submitting an app to be listed on the Zendesk Marketplace.</p> </li> <li data-garden-id="typography.unordered_list_item" data-garden-version="8.76.4" class="StyledFont-sc-1iildbo-0 StyledListItem__StyledUnorderedListItem-sc-9rsipg-1 kXVLDw cmaSZm"> <p data-garden-id="typography.paragraph" data-garden-version="8.76.4" class="StyledParagraph-sc-zkuftz-0 fPpIbu"><strong>Theme developer</strong>: A developer who has a theme listing in the Marketplace. Select this option if you鈥檙e submitting a theme to be listed on the Zendesk Marketplace.</p> </li> <li data-garden-id="typography.unordered_list_item" data-garden-version="8.76.4" class="StyledFont-sc-1iildbo-0 StyledListItem__StyledUnorderedListItem-sc-9rsipg-1 kXVLDw cmaSZm"> <p data-garden-id="typography.paragraph" data-garden-version="8.76.4" class="StyledParagraph-sc-zkuftz-0 fPpIbu"><strong>Partners</strong>: These are companies enrolled in one of our partner programs. They can be classified into the following types:</p> <ul data-garden-id="typography.unordered_list" data-garden-version="8.76.4" class="StyledList__StyledUnorderedList-sc-jdbsfi-1 jXJwrs"> <li data-garden-id="typography.unordered_list_item" data-garden-version="8.76.4" class="StyledFont-sc-1iildbo-0 StyledListItem__StyledUnorderedListItem-sc-9rsipg-1 kXVLDw cmaSZm"><strong>Implementation partner</strong>: Implementation partners are focused on building a professional services practice to implement custom software solutions that transform customer experiences.</li> <li data-garden-id="typography.unordered_list_item" data-garden-version="8.76.4" class="StyledFont-sc-1iildbo-0 StyledListItem__StyledUnorderedListItem-sc-9rsipg-1 kXVLDw cmaSZm"><strong>Solution partner</strong>: Customer engagement experts that resell Zendesk, manage complex implementations, design custom experiences, and offer an array of other services.</li> <li data-garden-id="typography.unordered_list_item" data-garden-version="8.76.4" class="StyledFont-sc-1iildbo-0 StyledListItem__StyledUnorderedListItem-sc-9rsipg-1 kXVLDw cmaSZm"><strong>Referral partner</strong>: Consultants, integrators, and IT professionals focused on the customer support space, helping large enterprises be human at scale.</li> <li data-garden-id="typography.unordered_list_item" data-garden-version="8.76.4" class="StyledFont-sc-1iildbo-0 StyledListItem__StyledUnorderedListItem-sc-9rsipg-1 kXVLDw cmaSZm"><strong>Business service provider</strong>: Outsourcers and Business Process as a Service (BPO) providers that leverage Zendesk to offer innovative customer engagement solutions.</li> </ul> </li> </ul> <p data-garden-id="typography.paragraph" data-garden-version="8.76.4" class="StyledParagraph-sc-zkuftz-0 fPpIbu"><strong>Short description</strong>: Describe your value proposition. Keep it short and concise.</p> <p data-garden-id="typography.paragraph" data-garden-version="8.76.4" class="StyledParagraph-sc-zkuftz-0 fPpIbu"><strong>Long description</strong>: Provide more detail about what your company does, the types of services you offer, and how it benefits Zendesk customers. We recommend including resources such as links to case studies, additional resources or guides, quotes from existing Zendesk customers -- anything that displays the qualitative and quantitative benefits of your solutions. We recommend you limit the description to under 300 words and that you take advantage of the WYSIWYG editor for formatting.</p> <p data-garden-id="typography.paragraph" data-garden-version="8.76.4" class="StyledParagraph-sc-zkuftz-0 fPpIbu"><strong>Regions</strong>: Select the regions you operate or do business.</p> <p data-garden-id="typography.paragraph" data-garden-version="8.76.4" class="StyledParagraph-sc-zkuftz-0 fPpIbu"><strong>Number of certifications</strong>: Enter the number of Zendesk certifications you or your company have completed.</p> <p data-garden-id="typography.paragraph" data-garden-version="8.76.4" class="StyledParagraph-sc-zkuftz-0 fPpIbu"><strong>Zendesk point of contact</strong>: Enter your company contact that the Zendesk team can get in touch to escalate anything to your sales or support team.</p> <hr/> <p data-garden-id="typography.paragraph" data-garden-version="8.76.4" class="StyledParagraph-sc-zkuftz-0 fPpIbu">App next steps: <a href="/documentation/marketplace/publishing-to-the-marketplace/submit-your-app/">Submit your app</a></p> <p data-garden-id="typography.paragraph" data-garden-version="8.76.4" class="StyledParagraph-sc-zkuftz-0 fPpIbu">Bot next steps: <a href="/documentation/marketplace/publishing-to-the-marketplace/submit-your-bot/">Submit your bot</a></p> <p data-garden-id="typography.paragraph" data-garden-version="8.76.4" class="StyledParagraph-sc-zkuftz-0 fPpIbu">Theme next steps: <a href="/documentation/marketplace/publishing-to-the-marketplace/submit-your-theme/">Submit your theme</a></p></div></div><footer class="footer__Container-sc-1o148d7-0 SvBlU"><div class="footer__Heading-sc-1o148d7-3 cFqiom">Join our developer community</div><a href="https://support.zendesk.com/hc/en-us/community/topics" target="_blank" rel="noreferrer noopener" class="footer__LinkWithIcon-sc-1o148d7-4 gBEHkz"><svg width="16" height="16" focusable="false" viewBox="0 0 16 16"><path fill="none" stroke="currentColor" d="M1 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