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Publications of the VHA Office of Integrated Veteran Care - Community Care
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************************************** START MAIN NAVIGATION ********************************************* --> <!-- main navigation --> <nav id="main-nav" class="main-nav"> <div id="menu-btn" class="menu-btn"> <div class="rt-menu"><span>More VA</span></div> </div> <!-- # navigation --> <div id="nav-wrap"> <b id="close-nav"></b> <div class="menu-btn" id="menu-btn-close"> <div class="rt-menu"><span>More VA</span></div> </div> <div id="nav-container" class="nav-container-close"> <ol class="accessible-megamenu"> <li class="accessible-megamenu-top-nav-item"> <!-- Begin Heathcare Dropdown --> <span class="mega-hdr-text"> <a href="https://www.va.gov/health" aria-haspopup="true">Health</a></span> <div class="cols-1 firstcol accessible-megamenu-panel"> <ol> <li class="accessible-megamenu-panel-group"> <ol> <li><a href="https://www.va.gov/health-care/">Health Care Information</a></li> <li><a href="https://www.va.gov/health/topics/">A-Z Health Topic Finder</a></li> <li><a href="https://www.myhealth.va.gov/">My Health<strong><em>e</em></strong>Vet</a></li> <li><a href="https://www.va.gov/health-care/refill-track-prescriptions">Prescriptions Refills</a></li> <li><a href="https://www.va.gov/health-care/schedule-view-va-appointments">Schedule a VA Appointment</a></li> <li><a href="https://www.veteranscrisisline.net/">Veterans Crisis Line</a></li> <li><a href="https://www.mentalhealth.va.gov/">Mental Health</a></li> <li><a href="https://www.ptsd.va.gov/">PTSD</a></li> <li><a href="https://www.publichealth.va.gov/">Public Health</a></li> <li><a href="https://www.va.gov/communitycare/">Community Care</a></li> <li><a href="https://www.caregiver.va.gov/">Caregiver Support </a></li> <li><a href="https://www.va.gov/resources/choosing-between-urgent-and-emergency-care/">Urgent Care </a></li> </ol> </li> </ol> </div> </li> <!-- End Health Dropdown --> <li class="accessible-megamenu-top-nav-item"> <!-- Begin Benefits Dropdown --> <span class="mega-hdr-text"> <a href="https://www.benefits.va.gov/" aria-haspopup="true">Benefits</a></span> <div class="cols-1 accessible-megamenu-panel"> <ol> <li class="accessible-megamenu-panel-group"> <ol> <li><a href="https://www.benefits.va.gov/">General Benefits Information</a></li> <li><a href="https://www.benefits.va.gov/compensation/">Disability Compensation</a></li> <li><a href="https://www.benefits.va.gov/pension/">Pension</a></li> <li><a href="https://www.benefits.va.gov/gibill/">GI Bill <span class="registeredmark">®</span></a></li> <li><a href="https://www.benefits.va.gov/vocrehab/" >Vocational Rehabilitation & Employment</a></li> <li><a href="https://www.benefits.va.gov/gibill/survivor_dependent_assistance.asp">Dependents' Educational Assistance</a></li> <li><a href="https://www.va.gov/opa/persona/dependent_survivor.asp">Survivor Benefits</a></li> <li><a href="https://www.benefits.va.gov/homeloans/">Home Loans</a></li> <li><a href="https://www.benefits.va.gov/insurance/">Life Insurance</a></li> <li><a href="https://benefits.va.gov/benefits/appeals.asp">Appeals Modernization</a></li> </ol> </li> </ol> </div> </li> <!-- End Benefits Dropdown Dropdown --> <li class="accessible-megamenu-top-nav-item"> <!-- Begin Burials and Memorials Dropdown --> <span class="mega-hdr-text"> <a href="https://www.cem.va.gov/" aria-haspopup="true">Burials & Memorials</a></span> <div class="cols-1 accessible-megamenu-panel" > <ol> <li class="accessible-megamenu-panel-group"> <ol> <li><a href="https://www.cem.va.gov/">Cemetery Services</a></li> <li><a href="https://www.cem.va.gov/burial_benefits/">Burials</a></li> <li><a href="https://www.cem.va.gov/hmm/">Headstones Markers & Medallions</a></li> <li><a href="https://www.cem.va.gov/pmc.asp">Presidential Memorial Certificates</a></li> <li><a href="https://www.cem.va.gov/cems/listcem.asp">Cemeteries</a></li> <li><a href="https://gravelocator.cem.va.gov/">Nationwide Gravesite Locator</a></li> <li><a href="https://www.cem.va.gov/burial_benefits/burial_flags.asp">Burial Flags</a></li> <li><a href="https://www.cem.va.gov/burial_benefits/">Burial Allowance</a></li> </ol> </li> </ol> </div> </li> <!-- EndBurials and Memorials Dropdown --> <li class="accessible-megamenu-top-nav-item"> <!-- Begin About VA --> <span class="mega-hdr-text"><a href="https://www.va.gov/landing2_about.htm" aria-haspopup="true">About VA</a></span> <div class="cols-2 fifthtolast accessible-megamenu-panel"> <ol> <li class="accessible-megamenu-panel-group"> <span class="mega-hdr-sub-text"><span class="panelheader">Inside VA</span></span> <ol class="accessible-megamenu-lvl3"> <li><a href="https://www.va.gov/opa/bios/secva.asp">Secretary of VA</a></li> <li><a href="https://www.va.gov/opa/bios/">Executive Biographies</a></li> <li><a href="https://www.va.gov/landing_organizations.htm">Organizations</a></li> <li><a href="https://www.va.gov/about_va/vahistory.asp">History</a></li> </ol> </li> <li class="accessible-megamenu-panel-group"> <span class="mega-hdr-sub-text"><span class="panelheader">Budget and Performance</span></span> <ol class="accessible-megamenu-lvl3"> <li><a href="https://www.va.gov/performance/">VA Plans, Budget, & Performance</a></li> <li><a href="https://www.va.gov/finance/afr/index.asp">Agency Financial Report (AFR)</a></li> <li><a href="https://www.va.gov/budget/products.asp">Budget Submission</a></li> <li><a href="https://www.va.gov/recovery/">Recovery Act</a></li> </ol> </li> </ol> </div> </li><!-- End About VA --> <li class="accessible-megamenu-top-nav-item"><!-- Begin Resources --> <span class="mega-hdr-text"><a href="https://www.va.gov/landing_organizations.htm" aria-haspopup="true" aria-label="VA Resources">Resources</a></span> <div class="cols-1 accessible-megamenu-panel"> <ol> <li class="accessible-megamenu-panel-group"> <ol> <li><a href="https://www.va.gov/landing2_business.htm">Business</a></li> <li><a href="https://www.va.gov/oca/index.asp" >Congressional Affairs</a></li> <li><a href="https://www.va.gov/jobs/">Jobs</a></li> <li><a href="https://www.va.gov/opa/publications/benefits_book.asp">Benefits Booklet</a></li> <li><a href="https://www.va.gov/vetdata/">Data & Statistics</a></li> <li><a href="https://www.va.gov/data/">VA Open Data</a></li> <li><a href="https://mobile.va.gov/appstore/"> VA App Store</a></li> <li><a href="https://www.nrd.gov/">National Resource Directory</a></li> <li><a href="https://www.va.gov/ogc/recognizedvsos.asp">Veteran Service Organizations</a></li> <li><a href="https://www.va.gov/accountability/">Office of Accountability & Whistleblower Protection</a></li> <li><a href="https://www.va.gov/transparency/">Transparency</a></li> </ol> </li> </ol> </div> </li><!-- End Resources --> <li class="accessible-megamenu-top-nav-item"> <span class="mega-hdr-text"><a href="https://www.va.gov/landing2_media_room.htm" aria-haspopup="true">Media Room</a></span> <div class="cols-3 thirdtolast accessible-megamenu-panel"> <ol> <li class="accessible-megamenu-panel-group"> <span class="mega-hdr-sub-text"><span class="panelheader">Inside the Media Room</span></span> <ol class="accessible-megamenu-lvl3"> <li><a href="https://www.va.gov/opa/">Public Affairs</a></li> <li><a href="https://www.va.gov/opa/pressrel/">News Releases</a></li> <li><a href="https://www.va.gov/opa/speeches/">Speeches</a></li> <li><a href="https://www.youtube.com/user/DeptVetAffairs">Videos</a></li> <li><a href="https://www.va.gov/opa/publications/">Publications</a></li> </ol> </li> <li class="accessible-megamenu-panel-group"> <span class="mega-hdr-sub-text"><span class="panelheader">National Observances</span></span> <ol class="accessible-megamenu-lvl3"> <li><a href="https://www.va.gov/opa/vetsday/">Veterans Day</a></li> <li><a href="https://www.va.gov/opa/speceven/memday/">Memorial Day</a></li> <li><a href="https://www.va.gov/opa/publications/celebrate_americas_freedoms.asp">Celebrating America's Freedoms</a></li> </ol> </li> <li class="accessible-megamenu-panel-group"> <span class="mega-hdr-sub-text"><span class="panelheader">Special Events</span></span> <ol class="accessible-megamenu-lvl3"> <li><a href="https://www.blogs.va.gov/nvspse/">Adaptive Sports Program</a></li> <li><a href="https://www.blogs.va.gov/nvspse/national-veterans-creative-arts-festival/">Creative Arts Festival</a></li> <li><a href="https://www.blogs.va.gov/nvspse/national-veterans-golden-age-games/">Golden Age Games</a></li> <li><a href="https://www.blogs.va.gov/nvspse/national-veterans-summer-sports-clinic/">Summer Sports Clinic</a></li> <li><a href="https://www.veteransgolfclinic.org/">Training - Exposure - Experience (TEE) Tournament</a></li> <li><a href="https://wheelchairgames.org/">Wheelchair Games</a></li> <li><a href="https://www.wintersportsclinic.org/">Winter Sports Clinic</a></li> </ol> </li> </ol> </div> </li> <li class="accessible-megamenu-top-nav-item"><!-- Begin Locations --> <span class="mega-hdr-text"><a href="https://www.va.gov/landing2_locations.htm" aria-haspopup="true">Locations</a></span> <div class="cols-1 secondtolast accessible-megamenu-panel" > <ol> <li class="accessible-megamenu-panel-group"> <ol> <li><a href="https://www.va.gov/directory/guide/division.asp?dnum=1&isFlash=0">Hospitals & Clinics</a></li> <li><a href="https://www.va.gov/directory/guide/vetcenter.asp?isFlash=0">Vet Centers</a></li> <li><a href="https://www.va.gov/directory/guide/division.asp?dnum=3&isFlash=0">Regional Benefits Offices</a></li> <li><a href="https://www.benefits.va.gov/homeloans/contact_rlc_info.asp">Regional Loan Centers</a></li> <li><a href="https://www.va.gov/directory/guide/division.asp?dnum=4&isFlash=0">Cemetery Locations</a></li> </ol> </li> </ol> </div> </li><!-- End Locations --> <li class="accessible-megamenu-top-nav-item last"><!-- Begin Contact Us --> <span class="mega-hdr-text"><a href="https://www.va.gov/contact-us/" aria-haspopup="true">Contact Us</a></span> <div class="cols-1 last accessible-megamenu-panel" > <ol> <li class="accessible-megamenu-panel-group"> <ol> <li><a href="https://www.va.gov/contact-us/#explore-our-faqs-and-other-res">FAQs</a></li> <li><a href="https://www.va.gov/contact-us/#contact-us-online-through-ask-">Ask a Question</a></li> <li><a href="https://www.va.gov/contact-us/#call-us">Toll Free Numbers</a></li> </ol> </li> </ol> </div> </li><!-- End Contact Us --> </ol> </div> </div> <!-- /navigation --> </nav> <!-- main navigation --><!-- ************************************** END MAIN NAVIGTATION ********************************************* --> </header> <section class="row" id="container1"> <div id="mainContentWrapper"> <a id="content-wrapper"></a> <!-- For Skip Nav --> <!-- ********** START BREADCRUMBS ********** --> <div id="breadCrumbPath"><a href="https://www.va.gov/">VA</a> » <a href="https://www.va.gov/health">Health Care</a> » <a href="/COMMUNITYCARE/index.asp">Community Care</a> » <a href='/COMMUNITYCARE/pubs/index.asp'>Publications</a> » Publications of the VHA Office of Integrated Veteran Care </div> <!-- ********** END BREADCRUMBS ********** --> <!--end breadCrumbPath--> <!-- ********** START PAGE TITLE ********** --> <h1 id="site-title">Community Care</h1> <!-- ********** END PAGE TITLE ********** --> </div> <!--End main content wrapper --> <!-- Left Container --> <div class="col-md-3" id="left-bar-wrap"> <div class="fill"> <!-- *************** START LEFT NAVIGATION MENU ***************** --> <!-- ********** START LEFT NAV MENU CODE ********** --> <div id="leftNavContainer" class="clearfix"> <!-- ********** START LEFT NAVIGATION *************** --> <div class="sitemap" id="sitemapup"><span>Menu</span></div> <div id="leftNavWrap"> <div id="leftNav" class="lftNavhide"> <div class="sitemap" ><span>Menu</span></div> <ul class="accordion" style="margin-left:0px; padding-top:0px;"> <!-- ********** START PROGRAM OFFICE NAV ************ --> <li><a href="/COMMUNITYCARE/index.asp" title="Community Care Home">Community Care Home</a></li> <li><a href="#" title="Veteran Care"><span></span>Veteran Care</a> <ul class="sub-menu"> <li><a href="/COMMUNITYCARE/programs/veterans/index.asp" title="Veteran Care Overview">Veteran Care Overview</a></li> <li><a href="/COMMUNITYCARE/programs/veterans/CCN-Veterans.asp" title="Community Care Network">Community Care Network</a></li> <li><a href="#" title="Types of Care"><span></span>Types of Care</a> <ul class="sub-sub-menu"> <li><a href="/COMMUNITYCARE/programs/veterans/General-Care.asp" title="General Community Care">General Community Care</a></li> <li><a href="/COMMUNITYCARE/programs/veterans/Urgent-Care.asp" title="Urgent Care">Urgent Care</a></li> <li><a href="/COMMUNITYCARE/programs/veterans/Emergency-Care.asp" title="Emergency Medical Care">Emergency Medical Care</a></li> <li><a href="/COMMUNITYCARE/programs/veterans/fmp/index.asp" title="Foreign Medical Care">Foreign Medical Care</a></li> 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href="#" title="Veteran Care"><span></span>Veteran Care</a> <ul class="sub-sub-menu"> <li><a href="/COMMUNITYCARE/providers/Community-Care-Network.asp" title="Community Care Network">Community Care Network</a></li> <li><a href="/COMMUNITYCARE/providers/Veterans-Care-Agreements.asp" title="Veterans Care Agreements">Veterans Care Agreements</a></li> <li><a href="https://www.va.gov/COMMUNITYCARE/providers/index.asp#Veterans" title="Types of Care">Types of Care</a></li> <li><a href="/COMMUNITYCARE/providers/info-UrgentCare.asp" title="– Urgent Care">– Urgent Care</a></li> <li><a href="/COMMUNITYCARE/providers/info-EmergencyCare.asp" title="– Emergency Medical Care">– Emergency Medical Care</a></li> <li><a href="/COMMUNITYCARE/providers/info-OtherCare.asp" title="– Bowel & Bladder Care">– Bowel & Bladder Care</a></li> <li><a href="/COMMUNITYCARE/providers/info-OtherCare.asp#Dental" title="– Dental Care">– Dental Care</a></li> <li><a href="/COMMUNITYCARE/providers/info-OtherCare.asp#FMP" title="– Foreign Medical Care">– Foreign Medical Care</a></li> <li><a href="/COMMUNITYCARE/providers/info-OtherCare.asp" title="– Home Health & Hospice">– Home Health & Hospice</a></li> <li><a href="/COMMUNITYCARE/providers/info-OtherCare.asp" title="– In Vitro Fertilization">– In Vitro Fertilization</a></li> <li><a href="/COMMUNITYCARE/providers/info-IHS-THP.asp" title="– Indian Health Service/Tribal Health/Urban Indian">– Indian Health Service/Tribal Health/Urban Indian</a></li> <li><a href="/COMMUNITYCARE/providers/info-OtherCare.asp" title="– State Veterans Homes">– State Veterans Homes</a></li> <li><a href="/COMMUNITYCARE/providers/info-OtherCare.asp" title="– Transplant Guidance">– Transplant Guidance</a></li> </ul> <li><a href="#" title="Family Member Care"><span></span>Family Member Care</a> <ul class="sub-sub-menu"> <li><a href="/COMMUNITYCARE/providers/info-champva.asp" title="CHAMPVA">CHAMPVA</a></li> <li><a href="/COMMUNITYCARE/providers/info-spina.asp" title="Spina Bifida Health Care Benefits Program">Spina Bifida Health Care Benefits Program</a></li> <li><a href="/COMMUNITYCARE/providers/info-OtherFMcare.asp" title="Other Family Member Care Programs">Other Family Member Care Programs</a></li> </ul> <li><a href="#" title="Request and Coordinate Care"><span></span>Request and Coordinate Care</a> <ul class="sub-sub-menu"> <li><a href="/COMMUNITYCARE/providers/Care-Coordination.asp" title="Care Coordination Overview">Care Coordination Overview</a></li> <li><a href="/COMMUNITYCARE/providers/Care-Coordination-Facilities.asp" title="– Facility Contact Numbers">– Facility Contact Numbers</a></li> <li><a href="/COMMUNITYCARE/providers/Care-Coordination.asp#RFS" title="– Request for Service (RFS)">– Request for Service (RFS)</a></li> <li><a href="/COMMUNITYCARE/providers/Care-Coordination.asp#HSRM" title="– HealthShare Referral Mngr.">– HealthShare Referral Mngr.</a></li> <li><a href="/COMMUNITYCARE/providers/Care-Coordination.asp#A-RMS" title="– Azure RMS">– Azure RMS</a></li> <li><a href="/COMMUNITYCARE/providers/Care-Coordination.asp#VHIE" title="– Veterans Health Information Exchange Program">– Veterans Health Information Exchange Program</a></li> <li><a href="/COMMUNITYCARE/providers/PRCT-requirements.asp" title="Precertification Requirements">Precertification Requirements</a></li> <li><a href="/COMMUNITYCARE/providers/DME-Requirements.asp" title="Durable Medical Equipment Requirements">Durable Medical Equipment Requirements</a></li> <li><a href="/COMMUNITYCARE/providers/Pharmacy-Requirements.asp" title="Pharmacy Requirements">Pharmacy Requirements</a></li> <li><a href="/COMMUNITYCARE/providers/info-CDI.asp" title="Clinical Determinations and Indications">Clinical Determinations and Indications</a></li> </ul> <li><a href="#" title="Claims and Payments"><span></span>Claims and Payments</a> <ul class="sub-sub-menu"> <li><a href="/COMMUNITYCARE/revenue-ops/Veteran-Care-Claims.asp" title="File a Veteran Care Claim">File a Veteran Care 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href="/COMMUNITYCARE/providers/reference.asp" title="Resources & Reference Library">Resources & Reference Library</a></li> <li><a href="/COMMUNITYCARE/providers/EDU-Training.asp" title="Education and Training">Education and Training</a></li> </ul> <li><a href="#" title="For Payers"><span></span>For Payers</a> <ul class="sub-menu"> <li><a href="/COMMUNITYCARE/revenue-ops/payer-info.asp" title="Third Party Payers">Third Party Payers</a></li> <li><a href="/COMMUNITYCARE/revenue-ops/payer-rates.asp" title="Payer Rates and Charges">Payer Rates and Charges</a></li> <li><a href="/COMMUNITYCARE/revenue-ops/admin-costs.asp" title="Average Administrative Cost <br/>for Prescriptions">Average Administrative Cost <br/>for Prescriptions</a></li> </ul> <li><a href="#" title="Publications"><span></span>Publications</a> <ul class="sub-menu"> <li><a href="/COMMUNITYCARE/pubs/index.asp" title="Publications Home">Publications Home</a></li> <li><a href="/COMMUNITYCARE/pubs/index.asp#brochure" title="Brochures">Brochures</a></li> <li><a href="/COMMUNITYCARE/pubs/factsheets.asp" title="Fact Sheets">Fact Sheets</a></li> <li><a href="/COMMUNITYCARE/pubs/forms.asp" title="Forms">Forms</a></li> <li><a href="/COMMUNITYCARE/pubs/index.asp#policy" title="Policy Manuals">Policy Manuals</a></li> <li><a href="/COMMUNITYCARE/pubs/index.asp#guides" title="Program Guides">Program Guides</a></li> </ul> <li><a href="#" title="About VHA IVC"><span></span>About VHA IVC</a> <ul class="sub-menu"> <li><a href="/COMMUNITYCARE/about-us/index.asp" title="Overview">Overview</a></li> <li><a href="/COMMUNITYCARE/about-us/FWA.asp" title="Prevent Fraud, Waste and Abuse">Prevent Fraud, Waste and Abuse</a></li> <li><a href="https://www.va.gov/vhapublications/publications.cfm?Pub=8" title="VHA Notice of Privacy Practices" target="_blank">VHA Notice of Privacy Practices</a></li> </ul> <li><a href="/COMMUNITYCARE/about-us/Support.asp" title="Support">Support</a></li> <li><a href="/COMMUNITYCARE/SiteMap.asp" title="Site Map">Site Map</a></li> <!-- ********** START VHA NAV ************ --> <li><a href="#"><span></span>More Health Care</a> <ul class="sub-menu"> <li><a href="https://www.va.gov/health/index.asp">Veterans Health Administration</a></li> <li><a href="#"><span></span>Health Benefits</a> <ul class="sub-sub-menu"> <li><a href="https://www.va.gov/health-care/">Health Benefits Home</a></li> <li><a href="#"><span></span>Apply for VA Care</a> <ul class="sub-sub-menu"> <li><a href="https://www.va.gov/health-care/how-to-apply/">Apply Online</a></li> <li><a href="https://www.va.gov/health-care/eligibility/">Veteran Eligibility</a></li> <li><a href="https://www.va.gov/healthbenefits/apply/active_duty.asp">Active Duty</a></li> <li><a href="https://www.va.gov/health-care/family-caregiver-benefits/">Families of Veterans</a></li> <li><a href="https://www.va.gov/health-care/health-needs-conditions/womens-health-needs/">Women Veterans</a></li> </ul> </li> <li><a href="#"><span></span>Determine Costs</a> <ul class="sub-sub-menu"> <li><a href="https://www.va.gov/communitycare/revenue_ops/copays.asp">Copays</a></li> <li><a href="https://www.va.gov/healthbenefits/cost/financial_assessment.asp">Means Test</a></li> <li><a href="https://www.va.gov/health-care/about-va-health-benefits/va-health-care-and-other-insurance/">Health Insurance</a></li> <li><a href="https://www.va.gov/healthbenefits/cost/make_a_payment.asp">Make a Payment</a></li> </ul> </li> <li><a href="#"><span></span>Community Care</a> <ul class="sub-sub-menu"> <li><a href="https://www.va.gov/communitycare/">Community Care Home</a></li> <li><a href="https://www.va.gov/communitycare/programs/veterans/index.asp">For Veterans</a></li> <li><a href="https://www.va.gov/communitycare/providers/index.asp">For Providers</a></li> <li><a href="https://www.va.gov/communitycare/pubs/index.asp">Forms & Publications</a></li> </ul> </li> <li><a href="#"><span></span>Affordable Care Act</a> <ul class="sub-sub-menu"> <li><a href="https://www.va.gov/health/aca/index.asp">Overview</a></li> <li><a href="https://www.va.gov/health/aca/EnrolledVeterans.asp">Veterans Enrolled<br>in VA Health Care</a></li> <li><a href="https://www.va.gov/health/aca/NonEnrolledVeterans.asp">Veterans Not Enrolled in VA<br>Health Care</a></li> <li><a href="https://www.va.gov/health/aca/FamilyMembers.asp">Family Members</a></li> <li><a href="https://www.va.gov/health/aca/FAQ.asp">Frequently Asked Questions</a></li> </ul> </li> <li><a href="https://www.va.gov/health-care/schedule-view-va-appointments/">Schedule a VA Appointment</a></li> <li><a href="https://www.caregiver.va.gov/">Caregiver Support</a></li> <li><a href="https://www.va.gov/resources/choosing-between-urgent-and-emergency-care/">Urgent Care</a></li> </ul> </li> <li><a href="#"><span></span>Conditions & Treatments</a> <ul class="sub-sub-menu"> <li><a href="https://www.va.gov/health/topics/index.asp">See All Conditions & Treatments (A-Z)</a></li> <li><a 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href="#"><span></span>Careers, Job Help & Training</a> <ul class="sub-sub-menu"> <li><a href="#"><span></span>Find a Job with VA</a> <ul class="sub-sub-menu"> <li><a href="https://www.vacareers.va.gov/">Health Care Jobs (VA Careers)</a></li> <li><a href="https://www.va.gov/nursing/">Travel Nurses</a></li> </ul> </li> <li><a href="#"><span></span>Get Job Help</a> <ul class="sub-sub-menu"> <li><a href="https://www.va.gov/vetsinworkplace/">Vets in the Workplace</a></li> <li><a href="https://www.vaforvets.va.gov/">VA for Vets</a></li> <li><a href="https://www.va.gov/pbi/">Performance Based Interviewing</a></li> </ul> </li> <li><a href="https://www.va.gov/oaa/index.asp">Clinical Trainees (Academic Affiliations)</a> </li> <li><a href="#"><span></span>Employees & Contractors</a> <ul class="sub-sub-menu"> <li><a href="https://www.tms.va.gov/SecureAuth35/">Talent Management System (TMS)</a></li> <li><a href="https://www.valu.va.gov/Home/Index">VA Learning University (VALU)</a></li> <li><a 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id="innerContentWrapper" class="innerContentWrapperFeature"> <div id="tier4innerContent"> <!-- ********** START PAGE TITLE ********** --> <h2 class="page-title">Publications of the VHA Office of Integrated Veteran Care</h2> <!-- ********** END PAGE TITLE ********** --> <p> </p> <ul class="jump-links"> <li><a href="#brochure" title="internal page link to brochures section">Brochures</a></li> <li><a href="/COMMUNITYCARE/pubs/factsheets.asp" title="Link to VHA IVC fact sheets">Fact Sheets</a></li> <li><a href="/COMMUNITYCARE/pubs/forms.asp" title="link to VHA IVC Forms">Forms</a></li> <li><a href="#policy" title="page link to Policy Manuals section">Policy Manuals</a></li> <li><a href="#guides" title="page link to Program Guides section">Program Guides</a></li> <li><a href="#external" target="_top" title="interanal page link to external resources">External Resources</a></li> <li><a href="#contact" title="link to contacts for VHA IVC publications.">Contacts</a></li> </ul> <div class="clear"> </div> <main> <p>The VHA Office of Integrated Veteran Care (VHA IVC) Healthcare Media Department is responsible for producing all publications for beneficiaries and is responsible for the accuracy and timeliness of all content on this website.</p> <div class="note"> <p>All PDF documents require the use of <a href="#AdobeReader">Adobe Reader software</a> to open them on your computer.</p> </div> <!-- ************************** BROCHURES ************************** --> <h3 id="brochure" class="rule-above">Brochures</h3> <h4>Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA)</h4> <ul> <li><a rel="noopener noreferrer" href="/COMMUNITYCARE/docs/pubfiles/brochures/CHAMPVA_Brochure.pdf#" target="_blank" title="CHAMPVA brochure">About CHAMPVA</a> <ul> <li style="margin-bottom: 0px;"><a rel="noopener noreferrer" href="/COMMUNITYCARE/docs/pubfiles/brochures/CHAMPVA_Brochure_SPN.pdf#" target="_blank" title="Folleto CHAMPVA" lang="es">Folleto CHAMPVA</a></li> </ul> </li> <li><a rel="noopener noreferrer" href="/COMMUNITYCARE/docs/pubfiles/brochures/HowToApplyForCHAMPVA.pdf#" target="_blank" title="How to Apply for CHAMPVA">How to Apply for CHAMPVA</a> <ul> <li style="margin-bottom: 0px;"><a rel="noopener noreferrer" href="/COMMUNITYCARE/docs/pubfiles/brochures/HowToApplyForCHAMPVA-SPANISH.pdf#" target="_blank" title="Cómo solicitar CHAMPVA" lang="es">Cómo solicitar CHAMPVA</a></li> </ul> </li> <li><a rel="noopener noreferrer" href="/COMMUNITYCARE/docs/pubfiles/brochures/HowToFileACHAMPVAClaim.pdf#" target="_blank" title="How to file a CHAMPVA Claim">How to file a CHAMPVA Claim</a> <ul> <li style="margin-bottom: 0px;"><a rel="noopener noreferrer" href="/COMMUNITYCARE/docs/pubfiles/brochures/HowToFileACHAMPVAClaim-SPANISH.pdf#" target="_blank" title="Cómo Presentar un Reclamo CHAMPVA" lang="es">Cómo Presentar un Reclamo CHAMPVA</a></li> </ul> </li> <li><a rel="noopener noreferrer" href="/COMMUNITYCARE/docs/pubfiles/brochures/HowToFileACHAMPVAClaim_NewBenes.pdf#" target="_blank" title="Claim Filing Instructions for New CHAMPVA Beneficiaries">Claim Filing Instructions for New CHAMPVA Beneficiaries</a> <ul> <li style="margin-bottom: 0px;"><a rel="noopener noreferrer" href="/COMMUNITYCARE/docs/pubfiles/brochures/ClaimFilingNewBene-Spanish.pdf#" target="_blank" title="Instrucciones para presentar reclamos para los nuevos beneficiarios CHAMPVA" lang="es">Instrucciones para presentar reclamos para los nuevos beneficiarios</a></li> </ul> </li> <li><a rel="noopener noreferrer" href="/COMMUNITYCARE/docs/pubfiles/brochures/HowToReadAnEOB.pdf#" target="_blank" title="How to Read a CHAMPVA Explanation of Benefits">How to Read a CHAMPVA Explanation of Benefits</a> <ul> <li style="margin-bottom: 0px;"><a rel="noopener noreferrer" href="/COMMUNITYCARE/docs/pubfiles/brochures/HowToReadAnEOB-Spanish.pdf#" target="_blank" title="How to Read an EOB-Spanish" lang="es">Cómo Leer Una Explicación de Beneficios CHAMPVA</a></li> </ul> </li> </ul> <h4>CHAMPVA In-house Treatment Initiative (CITI)</h4> <ul> <li><a rel="noopener noreferrer" href="/COMMUNITYCARE/docs/pubfiles/brochures/CITI_brochure.pdf#" target="_blank" title="CITI brochure">CHAMPVA In-house Treatment Initiative</a> <ul> <li><a rel="noopener noreferrer" href="/COMMUNITYCARE/docs/pubfiles/brochures/CITI_Brochure-Spanish_508c.pdf#" target="_blank" title="Folleto Iniciativa De Tratamiento Interno Del Programa CHAMPVA" lang="es">Folleto CHAMPVA Iniciativa De Tratamiento Interno</a></li> </ul> </li> </ul> <h4>Meds by Mail</h4> <ul> <li><a rel="noopener noreferrer" href="/COMMUNITYCARE/docs/pubfiles/brochures/MbM_brochure.pdf#" target="_blank" title="Meds by Mail brochure">Meds by Mail</a> <ul> <li><a rel="noopener noreferrer" href="/COMMUNITYCARE/docs/pubfiles/brochures/MbM-Brochure-SPN.pdf#" target="_blank" title="Folleto Medicinas por Correo" lang="es">Folleto Medicinas por Correo</a></li> </ul> </li> </ul> <h4>Spina Bifida</h4> <ul> <li style="margin-bottom: 0px;"><a rel="noopener noreferrer" href="/COMMUNITYCARE/docs/pubfiles/brochures/SB_Brochure.pdf#" target="_blank" title="Spina Bifida Health Care Benefits Program brochure">Spina Bifida Health Care Benefits Program</a> <ul> <li style="margin-bottom: 0px;"><a rel="noopener noreferrer" href="/COMMUNITYCARE/docs/pubfiles/brochures/SB_Brochure_SPN.pdf#" target="_blank" title="Folleto del Programa de Beneficios de Cuidado de Salud de Espina Bífida" lang="es">Folleto del Programa de Beneficios de Cuidado de Salud de Espina Bífida</a></li> </ul> </li> <li><a rel="noopener noreferrer" href="/COMMUNITYCARE/docs/pubfiles/brochures/SB-Services_brochure.pdf#" target="_blank" title="Spina Bifida Health Care Benefits Program: Case Management, Home Health Aide, and Homemaker Services brochure">Spina Bifida Health Care Benefits Program: Case Management, Home Health Aide, and Homemaker Services</a> <ul> <li style="margin-bottom: 0px; line-height: 1.5em !important;"><a rel="noopener noreferrer" href="/COMMUNITYCARE/docs/pubfiles/brochures/SB-Services_brochure-SPN.pdf#" target="_blank" title="Folleto del Programa de Beneficios de Cuidado de Salud de Espina Bífida: Administración de Casos, Asistente de Salud Domiciliaro y Servicios de Mantenimiento Domiciliaro" lang="es">Folleto del Programa de Beneficios de Cuidado de Salud de Espina Bífida: Administración de Casos, Asistente de Salud Domiciliaro y Servicios de Mantenimiento Domiciliaro</a></li> </ul> </li> </ul> <!-- ************************** FACT SHEETS ************************** --> <h3 id="factsheet" class="rule-above">Fact Sheets</h3> <p>View a list of fact sheets about the VHA Office of Integrated Veteran Care and our Veteran and beneficiary programs.</p> <a href="/COMMUNITYCARE/pubs/factsheets.asp" target="_self" title="link to list of VHA IVC fact sheets" class="btn-blue">VHA IVC Fact Sheets</a> <!-- ************************** FORMS ************************** --> <h3 id="forms" class="rule-above">Forms</h3> <p>View a list of forms for VHA Office of Integrated Veteran Care, Veteran and beneficiary programs.</p> <a href="/COMMUNITYCARE/pubs/forms.asp" target="_self" title="link to list of VHA IVC forms" class="btn-blue">VHA IVC Forms</a> <!-- ************************** POLICY MANUALS ************************** --> <h3 id="policy" class="rule-above">Policy Manuals</h3> <ul> <li><a rel="noopener noreferrer" href="https://www.vha.cc.va.gov/" target="_blank" title="CHAMPVA policy manual">CHAMPVA Policy Manual</a></li> <li><a rel="noopener noreferrer" href="https://www.vha.cc.va.gov/" target="_blank" title="Children of Women Vietnam Veterans (CWVV) policy manual">CWVV Health Care Benefits Program Policy Manual</a></li> <li><a rel="noopener noreferrer" href="https://www.vha.cc.va.gov/" target="_blank" title="Foreign Medical Program policy manual">Foreign Medical Program Policy Manual</a></li> <li><a rel="noopener noreferrer" href="https://www.vha.cc.va.gov/" target="_blank" title="Spina Bifida Program policy manual">Spina Bifida Health Care Benefits Program Policy Manual</a></li> </ul> <!-- ************************** PROGRAM GUIDES ************************** --> <h3 id="guides" class="rule-above">Program Guides</h3> <h4>CHAMPVA</h4> <ul> <li><a rel="noopener noreferrer" href="/COMMUNITYCARE/docs/pubfiles/programguides/CHAMPVA-Guide.pdf#" target="_blank" title="CHAMPVA program guide">CHAMPVA Guide</a> <ul style="padding-bottom: 0px;"> <li style="margin-bottom: 0px;"><a rel="noopener noreferrer" href="/COMMUNITYCARE/docs/pubfiles/programguides/CHAMPVA-Guide-SPN.pdf#" target="_blank" title="Un Manual para el Programa CHAMPVA" lang="es">Un Manual para el Programa CHAMPVA </a></li> </ul> </li> <li><a rel="noopener noreferrer" href="/COMMUNITYCARE/docs/pubfiles/programguides/Caregiver_Program_Handbook.pdf#" target="_blank" title="CHAMPVA Handbook for the Primary Family Caregiver">CHAMPVA Handbook for the Primary Family Caregiver</a></li> </ul> <h4>Foreign Medical Program</h4> <ul> <li><a rel="noopener noreferrer" href="/COMMUNITYCARE/docs/pubfiles/programguides/FMP_Guide.pdf#" target="_blank" title="FMP Health Care Benefits Guide">FMP Health Care Benefits Guide</a></li> </ul> <h4>Spina Bifida/Children of Women Vietnam Veterans (CWVV)</h4> <ul> <li><a rel="noopener noreferrer" href="/COMMUNITYCARE/docs/pubfiles/programguides/CWVV_Handbook_508c.pdf#" target="_blank" title="CWVV Health Care Benefits Handbook">CWVV Health Care Benefits Handbook</a></li> <li><a rel="noopener noreferrer" href="/COMMUNITYCARE/docs/pubfiles/programguides/spinabifida_guide.pdf#" target="_blank" title="Spina Bifida Health Care Benefits Guide">Spina Bifida Health Care Benefits Guide</a> <ul> <li><a rel="noopener noreferrer" href="/COMMUNITYCARE/docs/pubfiles/programguides/Spina-Bifida-Guide_SPN.pdf#" target="_blank" title="Guía del Programa de Beneficios de Atención Médica para la Espina Bífida" lang="es">Guía del Programa de Beneficios de Atención Médica para la Espina Bífida</a></li> </ul> </li> </ul> <!-- ************************** EXTERNAL PUBS+ ************************** --> <h3 id="external" class="rule-above">External Publications and Information</h3> <ul> <li><a rel="noopener noreferrer" href="http://www.va.gov/healthbenefits/resources/publications.asp" target="_blank" title="Health Benefits Reference Library">Health Benefits Reference Library</a></li> <li><a rel="noopener noreferrer" href="http://www.va.gov/HEALTHBENEFITS/resources/epublications.asp" target="_blank" title="Health Eligibility Center's digital downloads page">Health Eligibility Center's digital downloads</a></li> <li><a rel="noopener noreferrer" href="http://www.va.gov/opa/publications/" target="_blank" title="Office of Public and Intergovernmental Affairs publications">Office of Public and Intergovernmental Affairs</a></li> <li><a rel="noopener noreferrer" href="http://www.va.gov/opa/publications/vanguard.asp" target="_blank" title="VANGUARD: VA’s Employee Magazine"><em>VAnguard</em>: VA’s Employee Magazine</a></li> <li><a rel="noopener noreferrer" href="http://www.blogs.va.gov/VAntage/" target="_blank" title="VAtange Point: Official Blog of the U.S. Department of Veterans Affairs"><em>VAtange Point</em>: Official Blog of the U.S. Department of Veterans Affairs</a></li> <li><a rel="noopener noreferrer" href="http://www.benefits.va.gov/WARMS/" target="_blank" title="Veterans Benefits Administration Web Automated Reference Manual System (WARMS)">Veterans Benefits Administration Web Automated Reference Manual System</a></li> <li><a rel="noopener noreferrer" href="http://www.va.gov/vhapublications/" target="_blank" title="VA Veterans Health Administration (VHA) documents home page">Veterans Health Administration (VHA)</a></li> </ul> <div class="col-sm-12 rule-below"> </div> <div class="col-sm-12 contact-box"> <h3 id="contact">Contacts</h3> <div class="col-sm-6 left"> <h4>Information about Publications</h4> <p class="id-email top">Email: <a rel="noopener noreferrer" href="mailto:VHACCHealthcaremedia@va.gov" target="_blank">VHA IVC Healthcare Media</a></p> </div> <div class="col-sm-6"> <h4>Information about Outreach</h4> <p class="id-email top">Email: <a href="mailto:VHACCOutreach@va.gov" title="email for the Beneficiary Briefings Outreach Group">Beneficiary Outreach Group</a></p> </div> </div> <div class="col-sm-12 rule-below"> </div> <div class="clear"> </div> <div class="clear"> </div> <div class="call-to-action"> <div style="float: right; clear: both; margin: 0 0 0 10px;"><a rel="noopener noreferrer" href="https://get.adobe.com/reader/otherversions/" target="_blank" title="Get Acrobat Adobe Reader" class="btn-blue">Get Adobe Acrobat Reader</a></div> <p class="id-web"><strong><a id="AdobeReader"></a>IMPORTANT:</strong> You must have Adobe Reader version 6.0 or later installed on your computer to view the documents on this site. 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LIST</a></span> <div class="ftrcls"> <ul> <li><a href="https://www.benefits.va.gov/BENEFITS/Applying.asp" >Apply for Benefits</a></li> <li><a href="https://www.va.gov/health-care/how-to-apply/" >Apply for Health Care</a></li> <li><a href="https://www.myhealth.va.gov/pharmacy">Prescriptions</a></li> <li><a href="https://www.myhealth.va.gov/" >My Health<span>e</span>Vet</a></li> <li><a href="https://benefits.va.gov/insurance/choose.asp" >Life Insurance Online Applications</a></li> <li><a href="https://www.va.gov/vaforms/" >VA Forms</a></li> <li><a href="https://www.va.gov/landing2_locations.htm" >State and Local Resources</a></li> <li><a href="https://www.va.gov/op3/docs/StrategicPlanning/VA2014-2020strategicPlan.pdf" >Strat Plan FY 2014-2020</a> </li> <li><a href="https://www.va.gov/performance/index.asp" >VA Plans, Budget, & Performance</a></li> <li><a href="https://www.va.gov/ogc/accreditation.asp" >VA Claims Representation</a></li> </ul> </div> </div> <!--/ .col --> <div class="col"> <span class="blue-hdr top-level"><a href="javascript:void(0)">RESOURCES</a></span> <div class="ftrcls"> <ul> <li><a href="https://www.va.gov/jobs/">Careers at VA</a></li> <li><a href="https://www.vets.gov/employment/">Employment Center</a></li> <li><a href="https://www.oefoif.va.gov/" >Returning Service Members</a></li> <li><a href="https://www.benefits.va.gov/vocrehab/index.asp" >Vocational Rehabilitation & Employment</a></li> <li><a href="https://www.va.gov/homeless/" >Homeless Veterans</a></li> <li><a href="https://www.va.gov/womenvet/" >Women Veterans</a></li> <li><a href="https://www.va.gov/centerforminorityveterans/" >Minority Veterans</a></li> <li><a href="https://www.va.gov/opa/Plain_Language.asp" >Plain Language</a></li> <li><a href="https://www.va.gov/survivors/" >Surviving Spouses & Dependents</a></li> <li><a href="https://www.va.gov/adaptivesports/" >Adaptive Sports Program</a></li> </ul> </div> </div> <!--/ .col --> <div class="col"> <span class="blue-hdr top-level"><a href="javascript:void(0)">ADMINISTRATION</a></span> <div class="ftrcls"> <ul> <li><a href="https://www.va.gov/health/default.asp" >Veterans Health Administration</a></li> <li><a href="https://www.benefits.va.gov/benefits/" >Veterans Benefits Administration</a></li> <li><a href="https://www.cem.va.gov/" >National Cemetery Administration</a></li> </ul> </div> </div> <!--/ .col --> </div> </div> </div> <div id="sub-footer"> <p>U.S. Department of Veterans Affairs | 810 Vermont Avenue, NW Washington DC 20420</p> <p class="small-print">Last updated June 6, 2024</p> </div><!--/sub-footer--> </div><!--/#footer--> </div><!--End Footer Effect --> <div id="modal-crisisline" class="va-overlay va-modal va-modal-large" role="alertdialog" > <div class="va-crisis-panel va-modal-inner va-rounded--all"> <h2 id="va-crisis-title" class="va-text-center va-uppercase">Get help from Veterans Crisis Line</h2> <div class="va-overlay-body va-crisis-panel-body"> <ul> <li><a href="tel:988" tabindex='0' id="va-crisis-primary"><i class="fas fa-phone icon-left" aria-hidden="true"></i> Call <strong>988 (Press 1)</strong></a></li> <li><a href="sms:838255"><i class="fas fa-mobile-alt icon-left" aria-hidden="true"></i> Text to <b>838255</b></a></li> <li><a href="https://www.veteranscrisisline.net/ChatTermsOfService.aspx?account=Veterans%20Chat"><i class="far fa-comments"></i> Chat <b>confidentially now</b></a></li> <li ><i class="fa fa-fw fa-deaf icon-left margin-right-2 margin-top-2 fa-lg" aria-hidden="true"></i><a href="tel:18007994889"> Call TTY if you have hearing loss <strong>1-800-799-4889</strong></a></li> </ul> <p>If you are in crisis or having thoughts of suicide, visit <a href="https://www.veteranscrisisline.net/">VeteransCrisisLine.net</a> for more resources.</p> </div> <button class="va-modal-close va-overlay-close" type="button" id="va-vcl-close-btn"><span class="usa-sr-only">Close this modal</span> <i class="far fa-times-circle fa-2x va-overlay-close usa-text-blue" 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