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class="marketing-nav__logo__shopify"> <svg class="icon" aria-labelledby="icon-marketing-ja-shopify-help-center-logo-8-title" role="img"><title id="icon-marketing-ja-shopify-help-center-logo-8-title">ホーム</title> <use xlink:href="/web/20210924121143im_/https://help.shopify.com/ja/#marketing-ja-shopify-help-center-logo"/> </svg> </a> </div> <button name="button" type="button" class="drawer__close-button js-drawer-close"> <svg class="icon" aria-labelledby="icon-modules-cancel-9-title" role="img"><title id="icon-modules-cancel-9-title">メインメニューを閉じる</title> <use xlink:href="/web/20210924121143im_/https://help.shopify.com/ja/#modules-cancel"/> </svg> </button> </div> <nav id="DrawerTitle" aria-label="メインメニュー"> <ul class="drawer__items drawer__items--primary" id="DrawerNavPrimaryAccordion"> <li class="accordion-item"><button name="button" type="button" class="drawer__item drawer__item--primary accordion-link">トピック<svg class="icon marketing-nav__arrow" aria-hidden="true" focusable="false"> <use xlink:href="/web/20210924121143im_/https://help.shopify.com/ja/#modules-caret-down"/> </svg></button><div class="drawer__items-wrapper accordion-content"><ul class="drawer__items drawer__items--nested"><li><a href="/web/20210924121143/https://help.shopify.com/ja/manual/intro-to-shopify" class="drawer__item">Shopifyとは</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ja/manual/migrating-to-shopify" class="drawer__item">Shopifyへの移行</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ja/manual/shopify-admin" class="drawer__item">Shopify 管理画面</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ja/manual/your-account" class="drawer__item">あなたのアカウント</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ja/manual/online-store" class="drawer__item">オンラインストア</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ja/manual/sell-in-person" class="drawer__item">POS</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ja/manual/online-sales-channels" class="drawer__item">販売チャネル</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ja/manual/checkout-settings" class="drawer__item">Shopifyのチェックアウト</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ja/manual/products" class="drawer__item">商品管理</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ja/manual/payments" class="drawer__item">決済方法</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ja/manual/locations" class="drawer__item">ロケーション</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ja/manual/shipping" class="drawer__item">配送と配達</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ja/manual/customers" class="drawer__item">顧客管理</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ja/manual/orders" class="drawer__item">注文管理</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ja/manual/discounts" class="drawer__item">割引管理</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ja/manual/inbox" class="drawer__item">Shopify Inbox</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ja/manual/metafields" class="drawer__item">メタフィールド</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ja/manual/promoting-marketing" class="drawer__item">マーケティングとプロモーション</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ja/manual/reports-and-analytics" class="drawer__item">ストア分析</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ja/manual/apps" class="drawer__item">アプリ管理</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ja/manual/cross-border" class="drawer__item">越境販売</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ja/manual/experts-marketplace" class="drawer__item">Expertsマーケットプレイス</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ja/manual/community" class="drawer__item">Shopify コミュニティ</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ja/manual/taxes" class="drawer__item">税</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ja/manual/shopify-plus" class="drawer__item">組織管理</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ja/manual/custom-storefronts" class="drawer__item">顧客購買体験</a></li></ul></div></li><li><a href="https://web.archive.org/web/20210924121143/https://shopify.dev/" class="drawer__item drawer__item--primary">開発者 <svg class="icon marketing-nav__external-indicator" aria-hidden="true" focusable="false"> <use xlink:href="/web/20210924121143im_/https://help.shopify.com/ja/#modules-nav-external-indicator"/> </svg></a></li><li class="accordion-item"><button name="button" type="button" class="drawer__item drawer__item--primary accordion-link">サポート<svg class="icon marketing-nav__arrow" aria-hidden="true" focusable="false"> <use xlink:href="/web/20210924121143im_/https://help.shopify.com/ja/#modules-caret-down"/> </svg></button><div class="drawer__items-wrapper accordion-content"><ul class="drawer__items drawer__items--nested"><li><a href="/web/20210924121143/https://help.shopify.com/ja/questions" class="drawer__item">サポートに連絡する</a></li><li><a href="https://web.archive.org/web/20210924121143/https://www.youtube.com/channel/UC86JLjRtzrMstyNqJBF_7OQ" class="drawer__item">ビデオチュートリアル</a></li><li><a href="https://web.archive.org/web/20210924121143/https://shopify.jp/community?&utm_source=helpcenter&utm_medium=web&utm_content=ja" class="drawer__item">Shopifyコミュニティ</a></li><li><a href="https://web.archive.org/web/20210924121143/https://events.shopify.com/helpcenter?utm_source=admin&utm_medium=web&utm_campaign=help&utm_content=ja" class="drawer__item">コミュニティイベント</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ja/webinars" class="drawer__item">ウェビナー</a></li><li><a href="https://web.archive.org/web/20210924121143/https://changelog.shopify.com/" class="drawer__item">変更ログ</a></li><li><a href="https://web.archive.org/web/20210924121143/https://shopifycompass.com/?utm_source=shopify&utm_medium=helpcenter&utm_campaign=menu" class="drawer__item">ビジネスコース</a></li></ul></div></li> </ul> <ul class="drawer__items drawer__items--user" id="DrawerNavSecondaryAccordion"> <li class="accordion-item"><button name="button" type="button" class="drawer__item accordion-link">日本語<svg class="icon marketing-nav__arrow" aria-hidden="true" focusable="false"> <use xlink:href="/web/20210924121143im_/https://help.shopify.com/ja/#modules-caret-down"/> </svg></button><div class="drawer__items-wrapper accordion-content"><ul class="drawer__items drawer__items--nested"><li><a href="/web/20210924121143/https://help.shopify.com/cs/" class="drawer__item">Čeština</a></li><li><a href="/web/20210924121143/https://help.shopify.com/da/" class="drawer__item">Dansk</a></li><li><a href="/web/20210924121143/https://help.shopify.com/de/" class="drawer__item">Deutsch</a></li><li><a href="/web/20210924121143/https://help.shopify.com/en/" class="drawer__item">English</a></li><li><a href="/web/20210924121143/https://help.shopify.com/es/" class="drawer__item">Español</a></li><li><a href="/web/20210924121143/https://help.shopify.com/fr/" class="drawer__item">Français</a></li><li><a href="/web/20210924121143/https://help.shopify.com/it/" class="drawer__item">Italiano</a></li><li><a href="/web/20210924121143/https://help.shopify.com/nl/" class="drawer__item">Nederlands</a></li><li><a href="/web/20210924121143/https://help.shopify.com/nb/" class="drawer__item">Norsk (bokmål)</a></li><li><a href="/web/20210924121143/https://help.shopify.com/pl/" class="drawer__item">Polski</a></li><li><a href="/web/20210924121143/https://help.shopify.com/pt-BR/" class="drawer__item">Português (Brasil)</a></li><li><a href="/web/20210924121143/https://help.shopify.com/pt-PT/" class="drawer__item">Português (Portugal)</a></li><li><a href="/web/20210924121143/https://help.shopify.com/fi/" class="drawer__item">Suomi</a></li><li><a href="/web/20210924121143/https://help.shopify.com/sv/" class="drawer__item">Svenska</a></li><li><a href="/web/20210924121143/https://help.shopify.com/tr/" class="drawer__item">Türkçe</a></li><li><a href="/web/20210924121143/https://help.shopify.com/th/" class="drawer__item">ภาษาไทย</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ja/" class="drawer__item">日本語</a></li><li><a href="/web/20210924121143/https://help.shopify.com/vi/" class="drawer__item">Tiếng Việt</a></li><li><a href="/web/20210924121143/https://help.shopify.com/zh-CN/" class="drawer__item">简体中文</a></li><li><a href="/web/20210924121143/https://help.shopify.com/zh-TW/" class="drawer__item">繁體中文</a></li><li><a href="/web/20210924121143/https://help.shopify.com/ko/" class="drawer__item">한국어</a></li></ul></div></li><li><a href="https://web.archive.org/web/20210924121143/https://www.shopify.com/" class="drawer__item">shopify.jp <svg class="icon marketing-nav__external-indicator" aria-hidden="true" focusable="false"> <use xlink:href="/web/20210924121143im_/https://help.shopify.com/ja/#modules-nav-external-indicator"/> </svg></a></li><li><a href="/web/20210924121143/https://help.shopify.com/login" class="drawer__item sign-up">ログイン</a></li> </ul> <ul class="drawer__items drawer__items--corporate"> <li><a href="https://web.archive.org/web/20210924121143/https://www.shopify.com/about" class="drawer__item">Shopifyについて</a></li><li><a href="https://web.archive.org/web/20210924121143/https://www.shopify.com/careers" class="drawer__item">採用情報</a></li><li><a href="https://web.archive.org/web/20210924121143/https://www.shopify.com/press" class="drawer__item">プレスとメディア</a></li><li><a href="https://web.archive.org/web/20210924121143/https://www.shopify.com/plus" class="drawer__item">エンタープライズ <svg class="icon marketing-nav__external-indicator" aria-hidden="true" focusable="false"> <use xlink:href="/web/20210924121143im_/https://help.shopify.com/ja/#modules-nav-external-indicator"/> </svg></a></li><li><a href="https://web.archive.org/web/20210924121143/https://www.shopify.com/sitemap" class="drawer__item">サイトマップ</a></li> </ul> </nav> </div> </div> </header> <div id="PageContainer"> <section class="section background-light color-gray-90 section--tight page-header header--search"> <div class="section-heading"> <h1 class="section-heading__heading heading--1">Shopify ヘルプセンター</h1> </div> <div class="page-width"> <div id="SearchAutocompleteForm"></div> </div> </section> <main role="main" id="Main"> <div id="CustomLandingPage" data-group-assignment="{"poozle_rollout":"router_and_help_es"}"></div> <section class="section background-light color-gray-90 section--tight section--research-banner text-center"> <div class="section-heading section-heading--tight"> <h2 class="section-heading__heading heading--2">Shopify ヘルプセンターについてのリサーチに参加する</h2> </div> <p>リサーチインタビューに参加できる人を探しています。対応時間は1時間程度の見込みです。リサーチインタビューの条件を満たした方には、インタビュー後に50米ドルのサブスクリプションクレジットが提供されます。</p> <p>興味がある方は、[続行] をクリックしていくつかの質問に回答し、条件を満たしているかどうかを確認してください。</p> <a class="marketing-button marketing-button--small" href="https://web.archive.org/web/20210924121143/https://www.surveymonkey.com/r/selfserviceinterviews?lang=ja">続行</a> </section> <span class="custom-landing-page"> <section class="section section--tight section--links"> <div class="grid grid--equal-height"> <div class="grid__item grid__item--tablet-up-half link-list-section"> <div class="block block--padded block--rounded block--bordered text-center article"> <h2>よくある質問への回答を見つける</h2> <p>Shopifyストアの設定に関するよくある質問への回答をすぐに見つけられます。</p> <div class="link-list-container"> <h3>上位の質問:</h3> <ul class="landing-page-list common-questions-links-list"> <li> <a href="/web/20210924121143/https://help.shopify.com/ja/manual/payments/shopify-payments/faq#how-do-i-get-paid" class="landing-page-link" data-section="common-questions" data-gid="3c04b625-b563-4e84-b785-a160601e5cbc">どのように支払いを受けることができますか?</a> </li> <li> <a href="/web/20210924121143/https://help.shopify.com/ja/manual/payments/shopify-payments/faq#why-does-my-payout-show-paid-but-no-funds-have-been-deposited" class="landing-page-link" data-section="common-questions" data-gid="3c04b625-b563-4e84-b785-a160601e5cbc">支払いに「支払い済」と表示されていても資金が入金されていないのはなぜですか?</a> </li> <li> <a href="/web/20210924121143/https://help.shopify.com/ja/manual/payments/shopify-payments/faq#why-are-all-my-payouts-30-days-apart" class="landing-page-link" data-section="common-questions" data-gid="3c04b625-b563-4e84-b785-a160601e5cbc">なぜ支払いはすべて30日の差があるのですか?</a> </li> <li> <a href="/web/20210924121143/https://help.shopify.com/ja/manual/sell-in-person/pos-classic/faq#how-do-i-start-using-shopify-pos" class="landing-page-link" data-section="common-questions">Shopify POSの使用を開始するにはどうすればよいですか?</a> </li> <li> <a href="/web/20210924121143/https://help.shopify.com/ja/manual/sell-in-person/pos-classic/faq#why-are-some-or-all-of-my-products-missing-from-shopify-pos" class="landing-page-link" data-section="common-questions">Shopify POSで商品の一部 (またはすべて) が見つからないのはなぜですか?</a> </li> </ul> </div> </div></div> <div class="grid__item grid__item--tablet-up-half link-list-section"> <div class="block block--padded block--rounded block--bordered text-center article"> <h2>ステップバイステップガイドを使用する</h2> <p>記事とチュートリアルを閲覧して、Shopifyストアを開始するか、さらに複雑な問題を解決してください。</p> <div class="link-list-container"> <h3>最も人気のある記事:</h3> <ul class="landing-page-list step-by-step-guide-links-list"> <li> <a href="/web/20210924121143/https://help.shopify.com/ja/manual/intro-to-shopify/initial-setup/sell-in-japan/japan-getting-started-to-do" class="landing-page-link" data-section="step-by-step-guide" data-gid="66bbcc73-660e-4a67-98e9-e8bff3a0c275">日本での販売のための一般的なチェックリスト</a> </li> <li> <a href="/web/20210924121143/https://help.shopify.com/ja/manual/domains/add-a-domain/using-existing-domains/connecting-domains" class="landing-page-link" data-section="step-by-step-guide">ドメインを接続</a> </li> <li> <a href="/web/20210924121143/https://help.shopify.com/ja/manual/payments" class="landing-page-link" data-section="step-by-step-guide" data-gid="ee24f2ff-c655-424f-b11b-d02ab0a19a40">決済方法</a> </li> <li> <a href="/web/20210924121143/https://help.shopify.com/ja/manual/products/import-export/using-csv" class="landing-page-link" data-section="step-by-step-guide" data-gid="47f04385-f97e-404b-a43e-e65e53955282">CSVファイルの使用</a> </li> <li> <a href="/web/20210924121143/https://help.shopify.com/ja/manual/orders" class="landing-page-link" data-section="step-by-step-guide" data-gid="688257b9-4c28-4c89-928f-dca12767dcb5">注文管理</a> </li> </ul> </div> <p class="section-footer-link"> <a class="marketing-button marketing-button--small marketing-button--secondary landing-page-link" data-section="step-by-step-guide" href="/web/20210924121143/https://help.shopify.com/ja/articles">すべての記事を閲覧する ></a> </p> </div></div></div></section> <section class="section section--tight section--videos"> <div class="grid grid--equal-height"> <div class="grid__item grid__item--tablet-up-full text-center video-links-section"> <h2>ビデオ</h2> <p>Shopifyストアの設定に関する役立つビデオを見つけるには、ヘルプセンターのYouTubeチャネルにアクセスしてください。</p> <div class="link-list-container article"> <h3>人気のあるビデオ</h3> <div class="video-links-container"> <ul class="landing-page-list video-links-list"> <li> <a href="https://web.archive.org/web/20210924121143/https://www.youtube.com/watch?v=n9yRT-pJswM" class="landing-page-link" data-section="videos" target="_blank">外部サービスドメインを接続する方法</a> </li> <li> <a href="https://web.archive.org/web/20210924121143/https://www.youtube.com/watch?v=VVlQO-nAQb8" class="landing-page-link" data-section="videos" target="_blank">コレクションとは</a> </li> <li> <a href="https://web.archive.org/web/20210924121143/https://www.youtube.com/watch?v=oP5B3HnC6CQ" class="landing-page-link" data-section="videos" target="_blank">商品を追加する方法</a> </li> </ul> </div> </div> <div class="gutter-bottom"> <a class="marketing-button marketing-button--small marketing-button--secondary landing-page-link" target="_blank" data-section="videos" href="https://web.archive.org/web/20210924121143/https://www.youtube.com/channel/UC86JLjRtzrMstyNqJBF_7OQ">日本語でビデオを見る</a> </div> <span class="article"> <p> 利用可能なすべてのビデオについては、英語のShopify ヘルプセンターのYouTubeチャネルにアクセスしてください。 <a id="all_english_videos_link" href="https://web.archive.org/web/20210924121143/https://www.youtube.com/channel/UCSG_dVp-hi_hWP-Z7DlpRgQ" target="_blank">英語のビデオを見る。</a> </p> </span> </div></div></section> <section class="section section--tight section--padding-top-only section--community"> <div class="community-links-section"> <div class="grid grid--equal-height"> <div class="grid__item grid__item--tablet-up-half text-center"> <div class="block block--padded block--rounded block--bordered"> <h2>コミュニティ</h2> <p class="block__content">世界中に50万を超えるメンバーを擁し、マーチャント、Shopify パートナー、開発者のコミュニティで問題の解決策を発見したり、質問をしたりすることができます。</p> <div class="link-list-container article"> <h3>人気のあるディスカッションボード:</h3> <ul class="landing-page-list community-links-list"> <li> <a href="https://web.archive.org/web/20210924121143/https://community.shopify.com/c/zong-he-denadisukasshon/bd-p/gen-jp" class="landing-page-link" data-section="community" target="_blank">総合的なディスカッション</a> </li> <li> <a href="https://web.archive.org/web/20210924121143/https://community.shopify.com/c/ji-shu-denaQ-A/bd-p/tqa-jp" class="landing-page-link" data-section="community" target="_blank">技術的なQ＆A</a> </li> <li> <a href="https://web.archive.org/web/20210924121143/https://community.shopify.com/c/Shopify-apuri/bd-p/app-jp" class="landing-page-link" data-section="community" target="_blank">Shopify アプリ</a> </li> </ul> </div> <p class="block__cta community-link"><a class="marketing-button marketing-button--small marketing-button--secondary landing-page-link" target="_blank" data-section="community" href="https://web.archive.org/web/20210924121143/https://shopify.jp/community?&utm_source=helpcenter&utm_medium=web&utm_content=ja">コミュニティにアクセスする</a></p> </div></div> <div class="grid__item grid__item--tablet-up-half text-center"> <div class="block block--padded block--rounded block--bordered"> <h2>ウェビナー</h2> <p class="block__content">予定されているウェビナーにサインアップするか、ビデオを見て、エキスパートのホストからさまざまなトピックについて学べます。</p> <div class="link-list-container article"> <h3>ウェビナーにサインアップする:</h3> <ul class="landing-page-list webinars-links-list"> <li> <a href="/web/20210924121143/https://help.shopify.com/en/webinars/1" class="landing-page-link" data-section="webinars">Shopifyをはじめる (英語のみ)</a> </li> <li> <a href="/web/20210924121143/https://help.shopify.com/en/webinars/9" class="landing-page-link" data-section="webinars">Shopify POSのご紹介 (英語のみ)</a> </li> <li> <a href="/web/20210924121143/https://help.shopify.com/en/webinars/2" class="landing-page-link" data-section="webinars">Oberloウェビナー (英語のみ)</a> </li> </ul> </div> <p class="block__cta webinars-link"><a class="marketing-button marketing-button--small marketing-button--secondary landing-page-link" target="_blank" data-section="webinars" href="/web/20210924121143/https://help.shopify.com/ja/webinars">ウェビナーを閲覧する</a></p> </div></div></div> </div> </section> <section class="section section--tight text-center section--contact-support"> <div class="grid grid--equal-height"> <div class="grid__item grid__item--tablet-up-full text-center contact-support-section"> <h2>探している答えを見つかりませんか?</h2> <p>私たちがサポートいたします。</p> <a class="marketing-button marketing-button--small marketing-button--secondary landing-page-link gutter-bottom" target="_blank" data-section="contact-support-section" href="/web/20210924121143/https://help.shopify.com/ja/questions">Shopifyサポートに連絡をする</a> </div></div></section></span> </main> 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