Unanswered questions

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format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:500 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:500 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:normal } html {--borderradius-base: 4px;--config--main-border-base-color: #edf2edff;--config--main-button-base-font-color: #1a1a1a;--config--main-button-base-font-family: CoFoSansMono;--config--main-button-base-font-weight: 600;--config--main-button-base-radius: 3px;--config--main-button-base-texttransform: uppercase;--config--main-color-alert: #ed5937ff;--config--main-color-brand: #3b42c4ff;--config--main-color-brand-secondary: #000000ff;--config--main-color-contrast: #2aaae1;--config--main-color-day: #f0f2f6;--config--main-color-day-dark: #ededed;--config--main-color-day-light: #fff;--config--main-color-disabled: #f6f8faff;--config--main-color-dusk: #a7aeb5;--config--main-color-dusk-dark: #616a73;--config--main-color-dusk-light: #d5d7db;--config--main-color-highlighted: #B0DFF3;--config--main-color-info: #3b42c4ff;--config--main-color-night: #000000ff;--config--main-color-night-inverted: #f5f5f5;--config--main-color-night-light: #2b2b2b;--config--main-color-success: #3cb54aff;--config--main-font-base-lineheight: 1.5;--config--main-font-base-stack: Rooftop;--config--main-font-base-style: normal;--config--main-font-base-weight: normal;--config--main-font-secondary: Rooftop;--config--main-fonts: @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:700 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:700 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/fonts/roboto/italic/Roboto-Italic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/fonts/roboto/italic/Roboto-Italic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/fonts/roboto/italic/Roboto-Italic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/fonts/roboto/italic/Roboto-Italic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/fonts/roboto/italic/Roboto-Italic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:normal } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:300 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:500 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:500 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:normal };--config--main-header-font-weight: 600;--config-anchor-base-color: #3b42c4ff;--config-anchor-base-hover-color: #3b42c4ff;--config-avatar-notification-background-color: #3b42c4ff;--config-body-background-color: #edf2edff;--config-body-wrapper-background-color: transparent;--config-body-wrapper-box-shadow: 0 0 0 transparent;--config-body-wrapper-max-width: 100%;--config-button-cancel-active-background-color: #DA5C5C;--config-button-cancel-active-border-color: #DA5C5C;--config-button-cancel-active-color: #fff;--config-button-cancel-background-color: #F76767;--config-button-cancel-border-color: #F76767;--config-button-cancel-border-radius: 4px;--config-button-cancel-border-width: 1px;--config-button-cancel-box-shadow: 0 0 0 transparent;--config-button-cancel-color: #fff;--config-button-cancel-hover-background-color: #DA5C5C;--config-button-cancel-hover-border-color: #DA5C5C;--config-button-cancel-hover-color: #fff;--config-button-cta-active-background-color: #3B42C4;--config-button-cta-active-border-color: #3B42C4;--config-button-cta-active-border-width: 1px;--config-button-cta-active-box-shadow: 0 0 0 transparent;--config-button-cta-active-color: #ffffff;--config-button-cta-background-color: #3B42C4;--config-button-cta-border-color: #3B42C4;--config-button-cta-border-radius: 4px;--config-button-cta-border-width: 1px;--config-button-cta-box-shadow: 0 0 0 transparent;--config-button-cta-color: #ffffff;--config-button-cta-focus-background-color: #393fbcff;--config-button-cta-focus-border-color: #353bb0ff;--config-button-cta-focus-border-width: 1px;--config-button-cta-focus-color: #ffffff;--config-button-cta-hover-background-color: #00F6FF;--config-button-cta-hover-border-color: #00F6FF;--config-button-cta-hover-border-width: 1px;--config-button-cta-hover-box-shadow: 0 0 0 transparent;--config-button-cta-hover-color: #000;--config-button-cta-spinner-color: #fff;--config-button-cta-spinner-hover-color: #fff;--config-button-secondary-active-background-color: #383A9E;--config-button-secondary-active-border-color: #322c74;--config-button-secondary-active-border-width: 1px;--config-button-secondary-active-box-shadow: 0 0 0 transparent;--config-button-secondary-active-color: #ffffff;--config-button-secondary-background-color: #5050D6;--config-button-secondary-border-color: #fff;--config-button-secondary-border-radius: 4px;--config-button-secondary-border-width: 1px;--config-button-secondary-box-shadow: 0 0 0 transparent;--config-button-secondary-color: #fff;--config-button-secondary-focus-background-color: #000000ff;--config-button-secondary-focus-border-color: #000000ff;--config-button-secondary-focus-border-width: 1px;--config-button-secondary-focus-color: #fff;--config-button-secondary-hover-background-color: #383A9E;--config-button-secondary-hover-border-color: #322c74;--config-button-secondary-hover-border-width: 1px;--config-button-secondary-hover-box-shadow: 0 0 0 transparent;--config-button-secondary-hover-color: #ffffff;--config-button-secondary-spinner-color: #fff;--config-button-secondary-spinner-hover-color: #fff;--config-button-toggle-active-background-color: #5050d666;--config-button-toggle-active-border-color: #383A9E;--config-button-toggle-active-color: #383A9E;--config-button-toggle-background-color: rgba(0,0,0,0);--config-button-toggle-border-color: #5050D6;--config-button-toggle-border-radius: 4px;--config-button-toggle-border-width: 1px;--config-button-toggle-box-shadow: 0 0 0 transparent;--config-button-toggle-color: #5050D6;--config-button-toggle-filled-background-color: #3b42c4ff;--config-button-toggle-filled-color: #fff;--config-button-toggle-filled-pseudo-color: #fff;--config-button-toggle-filled-spinner-color: #fff;--config-button-toggle-focus-border-color: #353bb0ff;--config-button-toggle-hover-background-color: #5050d633;--config-button-toggle-hover-border-color: #5050D6;--config-button-toggle-hover-color: #5050D6;--config-button-toggle-on-active-background-color: #fff;--config-button-toggle-on-active-border-color: #322c74;--config-button-toggle-on-active-color: #322c74;--config-button-toggle-on-background-color: #5050D6;--config-button-toggle-on-border-color: #5050D6;--config-button-toggle-on-border-radius: 4px;--config-button-toggle-on-border-width: 1px;--config-button-toggle-on-box-shadow: 0 0 0 transparent;--config-button-toggle-on-color: #ffffff;--config-button-toggle-on-hover-background-color: #fff;--config-button-toggle-on-hover-border-color: #5050D6;--config-button-toggle-on-hover-color: #322c74;--config-button-toggle-outline-background-color: #3b42c4ff;--config-button-toggle-outline-color: #3b42c4ff;--config-button-toggle-outline-pseudo-color: #3b42c4ff;--config-button-toggle-outline-spinner-color: #3b42c4ff;--config-content-type-article-color: #fff;--config-cookie-modal-background-color: rgba(60,60,60,.9);--config-cookie-modal-color: #fff;--config-create-topic-type-icon-color: #000000ff;--config-cta-close-button-color: #a7aeb5;--config-cta-icon-background-color: #3b42c4ff;--config-cta-icon-check: #fff;--config-editor-comment-toolbar-background-color: #fff;--config-editor-comment-toolbar-button-color: #000000ff;--config-editor-comment-toolbar-button-hover-color: #3b42c4ff;--config-footer-background-color: #000000ff;--config-footer-color: #fff;--config-header-color: #000000ff;--config-header-color-inverted: #f5f5f5;--config-hero-background-position: top left;--config-hero-color: #000000ff;--config-hero-font-weight: bold;--config-hero-stats-background-color: #fff;--config-hero-stats-counter-font-weight: bold;--config-hero-text-shadow: none;--config-input-focus-color: #3b42c4ff;--config-link-base-color: #000000ff;--config-link-base-hover-color: #3b42c4ff;--config-link-hover-decoration: none;--config-main-navigation-background-color: #3b42c4;--config-main-navigation-border-bottom-color: transparent;--config-main-navigation-border-top-color: transparent;--config-main-navigation-dropdown-background-color: #fff;--config-main-navigation-dropdown-color: #2b3346;--config-main-navigation-dropdown-font-weight: normal;--config-main-navigation-nav-color: #ffffff;--config-main-navigation-nav-font-weight: normal;--config-main-navigation-nav-link-color: #ffffff;--config-main-navigation-search-placeholder-color: #a7aeb5ff;--config-mention-selector-hover-selected-color: #fff;--config-meta-link-font-weight: normal;--config-meta-link-hover-color: #3b42c4ff;--config-meta-text-color: #a7aeb5ff;--config-notification-widget-background-color: #a5d8e0ff;--config-notification-widget-color: #000000ff;--config-pagination-active-page-color: #3b42c4ff;--config-paging-item-hover-color: #3b42c4ff;--config-pill-color: #fff;--config-powered-by-insided-display: visible;--config-profile-user-statistics-background-color: #fff;--config-sharpen-fonts: true;--config-sidebar-widget-color: #000000ff;--config-sidebar-widget-font-family: Rooftop;--config-sidebar-widget-font-weight: 600;--config-ssi-header-height: auto;--config-ssi-header-mobile-height: auto;--config-subcategory-hero-color: #000000ff;--config-tag-modify-link-color: #3b42c4ff;--config-tag-pill-background-color: #f8f8f8;--config-tag-pill-hover-background-color: #c7ceffff;--config-tag-pill-hover-border-color: #3b42c4ff;--config-tag-pill-hover-color: #3b42c4ff;--config-thread-list-best-answer-background-color: #3cb54a0d;--config-thread-list-best-answer-border-color: #3cb54aff;--config-thread-list-mod-break-background: #3b42c40d;--config-thread-list-mod-break-border-color: #3b42c4ff;--config-thread-list-sticky-topic-background: #3b42c4f2;--config-thread-list-sticky-topic-border-color: #3b42c4ff;--config-thread-list-sticky-topic-flag-color: #3b42c4ff;--config-thread-list-topic-button-subscribe-border-width: 1px;--config-thread-list-topic-title-font-weight: bold;--config-thread-pill-answer-background-color: #3cb54aff;--config-thread-pill-author-background-color: #3b42c4ff;--config-thread-pill-author-color: #fff;--config-thread-pill-question-background-color: #f7df21ff;--config-thread-pill-question-color: #fff;--config-thread-pill-sticky-background-color: #3b42c4ff;--config-thread-pill-sticky-color: #fff;--config-topic-page-answered-field-icon-color: #3cb54aff;--config-topic-page-answered-field-link-color: #3b42c4ff;--config-topic-page-header-font-weight: 600;--config-topic-page-post-actions-active: #3b42c4ff;--config-topic-page-post-actions-icon-color: #a7aeb5;--config-topic-page-quote-border-color: #edf2edff;--config-topic-question-color: #f7df21ff;--config-widget-box-shadow: 0 2px 4px 0 rgba(0,0,0,0.08);--config-widget-cta-background-color: #000000ff;--config-widget-cta-color: #000000ff;--config-widget-tabs-font-weight: normal;--config-widget-tabs-forum-list-header-color: #000000ff;--config-widget-tabs-forum-list-header-hover-color: #3b42c4ff;--config-card-border-radius: 4px;--config-card-border-width: 0px;--config-card-background-color: #ffffff;--config-card-hover-background-color: #ffffff;--config-card-hover-title-color: #5050D6;--config-card-hover-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.08);--config-card-active-background-color: #ffffff;--config-sidebar-background-color: transparent;--config-sidebar-border-color: transparent;--config-sidebar-border-radius: 3px;--config-sidebar-border-width: 1px;--config-sidebar-shadow: 0 0 0 transparent;--config-sidebar-widget-username-color: #000000ff;--config-username-hover-color: #3b42c4ff;--config-username-hover-decoration: none;--config-content-type-survey-background-color: #322c75;--config-content-type-survey-color: #fff;--config-checkbox-checked-color: #322c75;--config-content-type-article-background-color: #322c75;--config-main-navigation-dropdown-hover-color: #322c75;--config-meta-icon-color: #a7aeb5;--config-tag-pill-border-color: #e3e4ec;--config-tag-pill-color: #2b3346;--config-username-color: #322c75;--config-widget-tabs-active-border-color: #322c75;--config-widgets-action-link-color: #322c75;--config-button-border-width: 1px;--config-button-border-radius: 4px;--config-button-cta-hover-border-radius: 4px;--config-button-cta-active-border-radius: 4px;--config-button-secondary-hover-border-radius: 4px;--config-button-secondary-active-border-radius: 4px;--config-button-toggle-hover-border-radius: 4px;--config-button-toggle-active-border-radius: 4px;--config-button-toggle-on-hover-border-radius: 4px;--config-button-toggle-on-active-border-radius: 4px;--config-button-cancel-hover-border-radius: 4px;--config-button-cancel-active-border-radius: 4px;--config-button-toggle-hover-border-width: 1px;--config-button-toggle-active-border-width: 1px;--config-button-toggle-on-hover-border-width: 1px;--config-button-toggle-on-active-border-width: 1px;--config-button-cancel-hover-border-width: 1px;--config-button-cancel-active-border-width: 1px;}</style> <div data-preact="shared/modules/Layout/Devtool/index" class="" data-props="{}"><undefined></undefined></div> <link 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data-props="{"isKnowledgeBase":false,"phrases":{"Forum":{"Topic|Topics":"Topic|Topics","Reply|Replies":"Reply|Replies","Solved":"Solved","Badges":"Badges","About":"About","member.profile.no.badges":"{username} did not receive any badges yet.","knowledge.base.topic.metadata.question":"Question by","knowledge.base.topic.metadata.answer":"Answered by","knowledge.base.topic.metadata.idea":"Idea by","knowledge.base.topic.metadata.discussion":"Discussion by","knowledge.base.topic.metadata.article":"Article by","knowledge.base.topic.metadata.productUpdate":"Product Update by"}},"cdn":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/","forumId":null,"showExpandButton":true,"showHeader":true}"></div> <div class="list-widget-wrapper"> <header class="list__items--header qa-list-menu"> <div class="list__items--header-heading qa-thread-list-count"> 2298 Topics </div> <nav class="list__items--sort qa-subforum-sort-dropdown"> <div class="dropdown-links thread-list-dropdown qa-dropdown-sorting" data-helper="class-toggle" data-data='{"toggleClass": "open", "rootIsTrigger": true, "removeOnGlobal": true}'> <div class="dropdown-links__active-item"> Recently active </div> <div class="js-no-trigger dropdown-links__container"> <a class="dropdown-links__item-link" href="/search/activity/unanswered?sort=views.desc">Most views</a> <a class="dropdown-links__item-link" href="/search/activity/unanswered?sort=replycount.desc">Most replies</a> </div> </div> </nav> </header> <div data-preact="topic-list-view/TopicListItemView" class="" data-props="{"topic":{"firstPost":{"id":12017,"author":{"id":11999,"url":"\/members\/levy-11999","name":"Levy","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/46c04df2-7dae-4773-a5db-e94351fae5a0.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>Hey everyone,<\/p><p>\u00a0<\/p><p>I\u2019ve set up up a many chat flow and as you can see in point 1 I have a condition block then a follow up message.<\/p><p>\u00a0<\/p><p>But what\u2019s happening is when the customer goes down the funnel to point 2 and 3 it still keeps triggering the follow up even if they message \/ interact with me.\u00a0<\/p><p>\u00a0<\/p><p>I\u2019ve tried a smart delay, refreshing permissions and tried the \u201clast interaction\u201d \u201clast seen\u201d and \u201cmessaging window segment\u201d conditions with no luck.\u00a0<\/p><p>\u00a0<\/p><p>Has anyone solved this problem before.<\/p><p>\u00a0<\/p><p>any help will be really\u00a0appreciated :)\u00a0<\/p><p>\u00a0<\/p><p>Thanks,<\/p><p>\u00a0<\/p><p>Carrie x<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/b26bbc4f-a83f-416c-8a4e-e0cabe2b9a54.jpg\" \/><\/figure><p>\u00a0<\/p><p>\u00a0<\/p>","url":"\/general-q-a-43\/follow-up-problem-bot-keeps-triggering-at-every-stage-4261?postid=12017#post12017","creationDate":"2024-11-23T08:06:09+0000","relativeCreationDate":"8 hours ago"},"isTopicUnread":true,"privateId":3390,"id":4261,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":43,"isIdeation":false,"url":"\/general-q-a-43","title":"General Q&A","description":"Any questions you have about using Manychat."},"url":"\/general-q-a-43\/follow-up-problem-bot-keeps-triggering-at-every-stage-4261","title":"Follow up problem. Bot keeps triggering at every stage.","lastPost":{"id":12023,"author":{"id":8047,"url":"\/members\/fabio-gaulke-8047","name":"Fabio Gaulke","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/27c6cb15-5651-4836-a4d6-c6515c2dea4a.png","userTitle":"Manychat Community Moderator","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Message Musketeer"},"userLevel":5,"badges":[{"title":"Helping Hand","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/5563735d-68a6-4d3b-accc-32197db5d288_thumb.png"},{"title":"Manychat Community Moderator","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/d3ca1853-0627-4ab9-9a45-ef54b5ea5ad7_thumb.png"}],"isBanned":false},"content":"<p>Ok\u2026\u00a0had to test some ideas \ud83d\ude05<\/p><p>\u00a0<\/p><p>It got way more complex, but\u00a0probably does the job:<\/p><p>\u00a0<\/p><ol type=\"1\"><li>Instead of a simple\u00a0Message Block + Quick Replies, you'll choose the <strong>Data Collection Block<\/strong><\/li>\t<li>Set the type as \"<strong>Multiple Choice<\/strong>\u201d<br \/>\t- <strong>Extra tip:<\/strong> delete the text from this field to eliminate the \u201cSkip\u201d button\t<figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/f096102d-82e1-4313-ae20-d5d0a335db26.png\" \/><\/figure><\/li>\t<li>Define your options (similar as with Quick Replies)<\/li>\t<li>Allow it to receive text inputs (in case your contact sends a \u201cfree\u201d reply)<\/li>\t<li>Create a Custom User Text Filed to save the selected option<\/li>\t<li>Define a wait time to trigger the follow up<\/li>\t<li>Connect the \"If contact has not responded\u201d to your follow up flow<\/li>\t<li>Insert a condition wich checks if the User Text Field contais exactly the same text you named your Multiple-Choice options:\t<figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/1ed782e4-684e-4a9f-a331-e14e4b5ee126.png\" \/><\/figure><ul><li>Connect each of the conditions to the option flow<\/li>\t<\/ul><\/li><\/ol><p>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/5b792ceb-085d-467a-9582-408e402e92db.png\" \/><\/figure><p>\u00a0<\/p><hr \/><p>\u00a0<\/p><p><strong>EXTRA:<\/strong><\/p><ul><li>If you wish to send a custom flow\/message\u00a0when the contact sends you a free text reply, connect it to \"The contact doesn't match any of these conditions\u201d of your Condition Step\t<figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/08714950-4075-4b37-ac54-aacfe90033df.png\" \/><\/figure><p>\u00a0<\/p>\t<\/li>\t<li>If you just want to inform\u00a0your contact to choose an option if they send you a free text, just ignore step 4 and set your message in this filed + define how many times the contact can retry:\u00a0\t<figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/3c53d64b-e176-477c-8e64-829331aecf76.png\" \/><\/figure><\/li>\t<li>If you wish to send a custom flow\/message\u00a0when the contact sends you a free text reply, connect it to \"The contact doesn't match any of these conditions\u201d of your Condition Step<\/li><\/ul><p>\u00a0<\/p><hr \/><p>\u00a0<\/p><p><strong>Have fun!<\/strong><\/p><p>\ud83d\ude01\ud83d\ude09<\/p>","url":"\/general-q-a-43\/follow-up-problem-bot-keeps-triggering-at-every-stage-4261?postid=12023#post12023","creationDate":"2024-11-23T15:36:51+0000","relativeCreationDate":"1 hour ago"},"lastReply":{"id":12023,"author":{"id":8047,"url":"\/members\/fabio-gaulke-8047","name":"Fabio Gaulke","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/27c6cb15-5651-4836-a4d6-c6515c2dea4a.png","userTitle":"Manychat Community Moderator","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Message Musketeer"},"userLevel":5,"badges":[{"title":"Helping Hand","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/5563735d-68a6-4d3b-accc-32197db5d288_thumb.png"},{"title":"Manychat Community Moderator","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/d3ca1853-0627-4ab9-9a45-ef54b5ea5ad7_thumb.png"}],"isBanned":false},"content":"<p>Ok\u2026\u00a0had to test some ideas \ud83d\ude05<\/p><p>\u00a0<\/p><p>It got way more complex, but\u00a0probably does the job:<\/p><p>\u00a0<\/p><ol type=\"1\"><li>Instead of a simple\u00a0Message Block + Quick Replies, you'll choose the <strong>Data Collection Block<\/strong><\/li>\t<li>Set the type as \"<strong>Multiple Choice<\/strong>\u201d<br \/>\t- <strong>Extra tip:<\/strong> delete the text from this field to eliminate the \u201cSkip\u201d button\t<figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/f096102d-82e1-4313-ae20-d5d0a335db26.png\" \/><\/figure><\/li>\t<li>Define your options (similar as with Quick Replies)<\/li>\t<li>Allow it to receive text inputs (in case your contact sends a \u201cfree\u201d reply)<\/li>\t<li>Create a Custom User Text Filed to save the selected option<\/li>\t<li>Define a wait time to trigger the follow up<\/li>\t<li>Connect the \"If contact has not responded\u201d to your follow up flow<\/li>\t<li>Insert a condition wich checks if the User Text Field contais exactly the same text you named your Multiple-Choice options:\t<figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/1ed782e4-684e-4a9f-a331-e14e4b5ee126.png\" \/><\/figure><ul><li>Connect each of the conditions to the option flow<\/li>\t<\/ul><\/li><\/ol><p>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/5b792ceb-085d-467a-9582-408e402e92db.png\" \/><\/figure><p>\u00a0<\/p><hr \/><p>\u00a0<\/p><p><strong>EXTRA:<\/strong><\/p><ul><li>If you wish to send a custom flow\/message\u00a0when the contact sends you a free text reply, connect it to \"The contact doesn't match any of these conditions\u201d of your Condition Step\t<figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/08714950-4075-4b37-ac54-aacfe90033df.png\" \/><\/figure><p>\u00a0<\/p>\t<\/li>\t<li>If you just want to inform\u00a0your contact to choose an option if they send you a free text, just ignore step 4 and set your message in this filed + define how many times the contact can retry:\u00a0\t<figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/3c53d64b-e176-477c-8e64-829331aecf76.png\" \/><\/figure><\/li>\t<li>If you wish to send a custom flow\/message\u00a0when the contact sends you a free text reply, connect it to \"The contact doesn't match any of these conditions\u201d of your Condition Step<\/li><\/ul><p>\u00a0<\/p><hr \/><p>\u00a0<\/p><p><strong>Have fun!<\/strong><\/p><p>\ud83d\ude01\ud83d\ude09<\/p>","url":"\/general-q-a-43\/follow-up-problem-bot-keeps-triggering-at-every-stage-4261?postid=12023#post12023","creationDate":"2024-11-23T15:36:51+0000","relativeCreationDate":"1 hour ago"},"numberOfUnreadReplies":0,"numberOfReplies":3,"numberOfLikes":0,"relevantPost":{"id":12017,"author":{"id":11999,"url":"\/members\/levy-11999","name":"Levy","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/46c04df2-7dae-4773-a5db-e94351fae5a0.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>Hey everyone,<\/p><p>\u00a0<\/p><p>I\u2019ve set up up a many chat flow and as you can see in point 1 I have a condition block then a follow up message.<\/p><p>\u00a0<\/p><p>But what\u2019s happening is when the customer goes down the funnel to point 2 and 3 it still keeps triggering the follow up even if they message \/ interact with me.\u00a0<\/p><p>\u00a0<\/p><p>I\u2019ve tried a smart delay, refreshing permissions and tried the \u201clast interaction\u201d \u201clast seen\u201d and \u201cmessaging window segment\u201d conditions with no luck.\u00a0<\/p><p>\u00a0<\/p><p>Has anyone solved this problem before.<\/p><p>\u00a0<\/p><p>any help will be really\u00a0appreciated :)\u00a0<\/p><p>\u00a0<\/p><p>Thanks,<\/p><p>\u00a0<\/p><p>Carrie x<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/b26bbc4f-a83f-416c-8a4e-e0cabe2b9a54.jpg\" \/><\/figure><p>\u00a0<\/p><p>\u00a0<\/p>","url":"\/general-q-a-43\/follow-up-problem-bot-keeps-triggering-at-every-stage-4261?postid=12017#post12017","creationDate":"2024-11-23T08:06:09+0000","relativeCreationDate":"8 hours ago"},"numberOfViews":12,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/ask-the-community-5","categoryId":5,"title":"Ask the community","metaRobots":"index, follow","type":0},"lastPostId":"12023"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/","isGuest":true,"csrfToken":"arSsh77dKf3g0EAa_bB0P6KC8TbJx0Wfnv9tgopVm4w","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}"><div class="qa-topic-block topic-view js-thread js-thread-id-4261 topic-view--unread"><a data-track-type="click" data-element-name="Search result topic link" class="topic-view_link" aria-label="Navigate to Follow up problem. Bot keeps triggering at every stage." href="/general-q-a-43/follow-up-problem-bot-keeps-triggering-at-every-stage-4261?postid=12017#post12017"></a><div class="topic-view_header"><div class="topic-view_header-item"><div class="avatar avatar" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/levy-11999" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/46c04df2-7dae-4773-a5db-e94351fae5a0.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/46c04df2-7dae-4773-a5db-e94351fae5a0.png" style="width: 100%;" title alt="Levy" /></a></div></div></div><div class="topic-view_header-items-gathered"><div class="topic-view_header-item"><span><a class="qa-username link--user username hover-underline" style="color: ;" href="/members/levy-11999">Levy</a></span><span class="user-title text--meta">Up-and-Comer</span></div><a href="/general-q-a-43" data-track-type="click" data-element-name="Search result topic header link" class="topic-view_header-item text--meta"><span>asked in</span> <span class="topic-view_header-item_category-link">General Q&A</span></a></div></div><div class="topic-view_info"><div class="topic-view_body-container"><div class="topic-view_body" role="button" tabIndex="0"><div class="thread-list-block__title"><a href="/general-q-a-43/follow-up-problem-bot-keeps-triggering-at-every-stage-4261" data-track-type="click" data-element-name="Search result topic title link" class="qa-topic-title thread-list-block__title-link">Follow up problem. Bot keeps triggering at every stage.</a><div class="tooltip tooltip--day tooltip--thread-type" title="Question"><div class="js-tooltip-trigger" aria-haspopup="true"><i class="icon--auto-width icon--question-circle" style></i></div></div></div><p class="thread-list-block__content qa-topic-content"><a href="/general-q-a-43/follow-up-problem-bot-keeps-triggering-at-every-stage-4261?postid=12017#post12017">Hey everyone, I’ve set up up a many chat flow and as you can see in point 1 I have a condition block then a follow up message. But what’s happening is when the customer goes down the funnel to point 2 and 3 it still keeps triggering the follow up even if they message / interact with me. I’ve tried a smart delay, refreshing permissions and tried the “last interaction” “last seen” and “messaging window segment” conditions with no luck. Has anyone solved this problem before. any help will be really appreciated :) Thanks, Carrie x </a></p></div><div class="topic-view_footer"><div><button class="thread-meta-item thread-meta-item--hover-highlight thread-meta-item--likes qa-topic-meta-likes-icon" type="button"><span class="topic__likes-count"><i class="thread-meta-item__icon icon--auto-width icon--thumb-up"></i><span class="thread-meta-item__text js-vote-count qa-topic-meta-likes-content">0</span></span></button></div><span class="thread-meta-item thread-meta-item--hover-highlight is-hidden-S"><a class="qa-topic-meta-views" data-track-type="click" data-element-name="Search result topic meta link" href="/general-q-a-43/follow-up-problem-bot-keeps-triggering-at-every-stage-4261"><span class="topic__views-count"><svg width="20" height="20" viewBox="0 0 20 20" class="thread-meta-item__icon icon--auto-width icon--eye"><path d="M10.0002 3.75C5.8335 3.75 2.27516 6.34167 0.833496 10C2.27516 13.6583 5.8335 16.25 10.0002 16.25C14.1668 16.25 17.7252 13.6583 19.1668 10C17.7252 6.34167 14.1668 3.75 10.0002 3.75ZM10.0002 14.1667C7.70016 14.1667 5.8335 12.3 5.8335 10C5.8335 7.7 7.70016 5.83333 10.0002 5.83333C12.3002 5.83333 14.1668 7.7 14.1668 10C14.1668 12.3 12.3002 14.1667 10.0002 14.1667ZM10.0002 7.5C8.61683 7.5 7.50016 8.61667 7.50016 10C7.50016 11.3833 8.61683 12.5 10.0002 12.5C11.3835 12.5 12.5002 11.3833 12.5002 10C12.5002 8.61667 11.3835 7.5 10.0002 7.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">12</span></span></a></span><span class="thread-meta-item thread-meta-item--comments thread-meta-item--hover-highlight"><a class="qa-topic-meta-replies-icon" data-track-type="click" data-element-name="Search result topic last post link" href="/general-q-a-43/follow-up-problem-bot-keeps-triggering-at-every-stage-4261?postid=12023#post12023"><span class="topic__reply-count"><svg width="14" height="14" class="thread-meta-item__icon icon--auto-width icon--comment" viewBox="0 0 12 13"><path d="M10.8 0.5H1.2C0.54 0.5 0 1.04 0 1.7V12.5L2.4 10.1H10.8C11.46 10.1 12 9.56 12 8.9V1.7C12 1.04 11.46 0.5 10.8 0.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">3</span></span></a></span><span class="thread-meta-item thread-meta-item--last-update thread-meta-item--hover-highlight"><div class="avatar avatar--XS thread-meta-item__icon" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/fabio-gaulke-8047" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/27c6cb15-5651-4836-a4d6-c6515c2dea4a.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/27c6cb15-5651-4836-a4d6-c6515c2dea4a.png" style="width: 100%;" title alt="Fabio Gaulke" /></a></div></div><a data-track-type="click" data-element-name="Search result topic post date link" class="qa-topic-meta-last-post-date-link" href="/general-q-a-43/follow-up-problem-bot-keeps-triggering-at-every-stage-4261?postid=12023#post12023"><span class="thread-meta-item__text">1 hour ago</span></a></span></div></div></div></div></div> <div data-preact="topic-list-view/TopicListItemView" class="" data-props="{"topic":{"firstPost":{"id":12021,"author":{"id":12002,"url":"\/members\/gabi-b-12002","name":"Gabi B","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/c727b585-041f-4e3e-ba75-1a4761db64b3.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>So in the past new weeks I been running into an issue with this app when it\u2019s not working, the when people DM me it\u2019s not responding back! Upon checking the status of this, I see that there\u2019s a message stating, lost connection!! Ok? So I try to refresh this and noting is happening another page pops up stating an error and then another page pops up saying that I have my figures turn off in FB or IG, I have check all my settings and everything is on! I have trouble shoot this 3 times and still is not working so I went and deleted my account waited a day and started again. Same issue is happening!!! Has anyone run into the same problem?\u00a0<br \/>is it only on the free accounts? I was thinking to up garage and pay but since I am\u00a0having so much issues and there is lot no live support it\u2019s very scratchy to me!!!! Is there\u2019s anyone who can help me?\u00a0<\/p>","url":"\/general-q-a-43\/issuse-with-the-app-4264?postid=12021#post12021","creationDate":"2024-11-23T14:17:09+0000","relativeCreationDate":"2 hours ago"},"isTopicUnread":true,"privateId":3393,"id":4264,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":43,"isIdeation":false,"url":"\/general-q-a-43","title":"General Q&A","description":"Any questions you have about using Manychat."},"url":"\/general-q-a-43\/issuse-with-the-app-4264","title":"issuse with the app!","lastPost":{"id":12021,"author":{"id":12002,"url":"\/members\/gabi-b-12002","name":"Gabi B","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/c727b585-041f-4e3e-ba75-1a4761db64b3.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>So in the past new weeks I been running into an issue with this app when it\u2019s not working, the when people DM me it\u2019s not responding back! Upon checking the status of this, I see that there\u2019s a message stating, lost connection!! Ok? So I try to refresh this and noting is happening another page pops up stating an error and then another page pops up saying that I have my figures turn off in FB or IG, I have check all my settings and everything is on! I have trouble shoot this 3 times and still is not working so I went and deleted my account waited a day and started again. Same issue is happening!!! Has anyone run into the same problem?\u00a0<br \/>is it only on the free accounts? I was thinking to up garage and pay but since I am\u00a0having so much issues and there is lot no live support it\u2019s very scratchy to me!!!! Is there\u2019s anyone who can help me?\u00a0<\/p>","url":"\/general-q-a-43\/issuse-with-the-app-4264?postid=12021#post12021","creationDate":"2024-11-23T14:17:09+0000","relativeCreationDate":"2 hours ago"},"numberOfUnreadReplies":0,"numberOfReplies":0,"numberOfLikes":0,"relevantPost":{"id":12021,"author":{"id":12002,"url":"\/members\/gabi-b-12002","name":"Gabi B","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/c727b585-041f-4e3e-ba75-1a4761db64b3.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>So in the past new weeks I been running into an issue with this app when it\u2019s not working, the when people DM me it\u2019s not responding back! Upon checking the status of this, I see that there\u2019s a message stating, lost connection!! Ok? So I try to refresh this and noting is happening another page pops up stating an error and then another page pops up saying that I have my figures turn off in FB or IG, I have check all my settings and everything is on! I have trouble shoot this 3 times and still is not working so I went and deleted my account waited a day and started again. Same issue is happening!!! Has anyone run into the same problem?\u00a0<br \/>is it only on the free accounts? I was thinking to up garage and pay but since I am\u00a0having so much issues and there is lot no live support it\u2019s very scratchy to me!!!! Is there\u2019s anyone who can help me?\u00a0<\/p>","url":"\/general-q-a-43\/issuse-with-the-app-4264?postid=12021#post12021","creationDate":"2024-11-23T14:17:09+0000","relativeCreationDate":"2 hours ago"},"numberOfViews":5,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/ask-the-community-5","categoryId":5,"title":"Ask the community","metaRobots":"index, follow","type":0},"lastPostId":"12021"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/","isGuest":true,"csrfToken":"arSsh77dKf3g0EAa_bB0P6KC8TbJx0Wfnv9tgopVm4w","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}"><div class="qa-topic-block topic-view js-thread js-thread-id-4264 topic-view--unread"><a data-track-type="click" data-element-name="Search result topic link" class="topic-view_link" aria-label="Navigate to issuse with the app!" href="/general-q-a-43/issuse-with-the-app-4264?postid=12021#post12021"></a><div class="topic-view_header"><div class="topic-view_header-item"><div class="avatar avatar" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/gabi-b-12002" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/c727b585-041f-4e3e-ba75-1a4761db64b3.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/c727b585-041f-4e3e-ba75-1a4761db64b3.png" style="width: 100%;" title alt="Gabi B" /></a></div></div></div><div class="topic-view_header-items-gathered"><div class="topic-view_header-item"><span><a class="qa-username link--user username hover-underline" style="color: ;" href="/members/gabi-b-12002">Gabi B</a></span></div><a href="/general-q-a-43" data-track-type="click" data-element-name="Search result topic header link" class="topic-view_header-item text--meta"><span>asked in</span> <span class="topic-view_header-item_category-link">General Q&A</span></a></div></div><div class="topic-view_info"><div class="topic-view_body-container"><div class="topic-view_body" role="button" tabIndex="0"><div class="thread-list-block__title"><a href="/general-q-a-43/issuse-with-the-app-4264" data-track-type="click" data-element-name="Search result topic title link" class="qa-topic-title thread-list-block__title-link">issuse with the app!</a><div class="tooltip tooltip--day tooltip--thread-type" title="Question"><div class="js-tooltip-trigger" aria-haspopup="true"><i class="icon--auto-width icon--question-circle" style></i></div></div></div><p class="thread-list-block__content qa-topic-content"><a href="/general-q-a-43/issuse-with-the-app-4264?postid=12021#post12021">So in the past new weeks I been running into an issue with this app when it’s not working, the when people DM me it’s not responding back! Upon checking the status of this, I see that there’s a message stating, lost connection!! Ok? So I try to refresh this and noting is happening another page pops up stating an error and then another page pops up saying that I have my figures turn off in FB or IG, I have check all my settings and everything is on! I have trouble shoot this 3 times and still is not working so I went and deleted my account waited a day and started again. Same issue is happening!!! Has anyone run into the same problem? is it only on the free accounts? I was thinking to up garage and pay but since I am having so much issues and there is lot no live support it’s very scratchy to me!!!! Is there’s anyone who can help me? </a></p></div><div class="topic-view_footer"><div><button class="thread-meta-item thread-meta-item--hover-highlight thread-meta-item--likes qa-topic-meta-likes-icon" type="button"><span class="topic__likes-count"><i class="thread-meta-item__icon icon--auto-width icon--thumb-up"></i><span class="thread-meta-item__text js-vote-count qa-topic-meta-likes-content">0</span></span></button></div><span class="thread-meta-item thread-meta-item--hover-highlight is-hidden-S"><a class="qa-topic-meta-views" data-track-type="click" data-element-name="Search result topic meta link" href="/general-q-a-43/issuse-with-the-app-4264"><span class="topic__views-count"><svg width="20" height="20" viewBox="0 0 20 20" class="thread-meta-item__icon icon--auto-width icon--eye"><path d="M10.0002 3.75C5.8335 3.75 2.27516 6.34167 0.833496 10C2.27516 13.6583 5.8335 16.25 10.0002 16.25C14.1668 16.25 17.7252 13.6583 19.1668 10C17.7252 6.34167 14.1668 3.75 10.0002 3.75ZM10.0002 14.1667C7.70016 14.1667 5.8335 12.3 5.8335 10C5.8335 7.7 7.70016 5.83333 10.0002 5.83333C12.3002 5.83333 14.1668 7.7 14.1668 10C14.1668 12.3 12.3002 14.1667 10.0002 14.1667ZM10.0002 7.5C8.61683 7.5 7.50016 8.61667 7.50016 10C7.50016 11.3833 8.61683 12.5 10.0002 12.5C11.3835 12.5 12.5002 11.3833 12.5002 10C12.5002 8.61667 11.3835 7.5 10.0002 7.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">5</span></span></a></span><span class="thread-meta-item thread-meta-item--comments thread-meta-item--hover-highlight"><a class="qa-topic-meta-replies-icon" data-track-type="click" data-element-name="Search result topic last post link" href="/general-q-a-43/issuse-with-the-app-4264?postid=12021#post12021"><span class="topic__reply-count"><svg width="14" height="14" class="thread-meta-item__icon icon--auto-width icon--comment" viewBox="0 0 12 13"><path d="M10.8 0.5H1.2C0.54 0.5 0 1.04 0 1.7V12.5L2.4 10.1H10.8C11.46 10.1 12 9.56 12 8.9V1.7C12 1.04 11.46 0.5 10.8 0.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">0</span></span></a></span><span class="thread-meta-item thread-meta-item--last-update thread-meta-item--hover-highlight"><div class="avatar avatar--XS thread-meta-item__icon" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/gabi-b-12002" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/c727b585-041f-4e3e-ba75-1a4761db64b3.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/c727b585-041f-4e3e-ba75-1a4761db64b3.png" style="width: 100%;" title alt="Gabi B" /></a></div></div><a data-track-type="click" data-element-name="Search result topic post date link" class="qa-topic-meta-last-post-date-link" href="/general-q-a-43/issuse-with-the-app-4264?postid=12021#post12021"><span class="thread-meta-item__text">2 hours ago</span></a></span></div></div></div></div></div> <div data-preact="topic-list-view/TopicListItemView" class="" data-props="{"topic":{"firstPost":{"id":12019,"author":{"id":11979,"url":"\/members\/seeburg-11979","name":"Seeburg","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/b0b92137-86df-4cae-b703-d60217dbe95a.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>Hola Chatboteros!<br \/><br \/>Tengo una duda de Whatsapp que me esta comiendo la cabeza, que he posteado en ingles, pero creo que en espa\u00f1ol lo puedo comunicar mejor.<br \/><br \/>Basicamente lo que necesito, es saltar de una conversation con \u201cusuario 1\u201d a \u201cusuario 2\u201d automaticamente.<br \/><br \/>Imaginemos lo siguiente.<br \/>El \u201cusuario 1\u201d esta en un flow de automatizaci\u00f3n y le preguntamos \u201cCual es el telefono de la persona que te invit\u00f3\u201d<br \/>El \u201cusuario 1\u201d responde el \u201cnumero_telefono_X\u201d.<br \/><br \/>Bien, de lo que se trata es de mandar un mensaje automaticamente a ese \u201cnumero_telefono_X\u201d.<br \/>*Quiero aclarar que\u00a0\u201cnumero_telefono_X\u201d ya esta previamente en mis contactos.<br \/><br \/>En resumen:<br \/>\u00bfEs posible que la primera automatizaci\u00f3n de \u201cusuario 1\u201d salte\u00a0a la segunda automatizacion de \u201cusuario 2\u201d?<br \/><br \/>Espero que si.<br \/>Mil gracias por vuestra ayuda!\u00a0\ud83d\ude4c<\/p>","url":"\/chatboteros-en-espanol-58\/iniciar-automaticamente-nuevo-mensaje-en-whatsapp-4263?postid=12019#post12019","creationDate":"2024-11-23T09:14:37+0000","relativeCreationDate":"7 hours ago"},"isTopicUnread":true,"privateId":3392,"id":4263,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":58,"isIdeation":false,"url":"\/chatboteros-en-espanol-58","title":"Chatboteros en Espa\u00f1ol","description":"Espacio para que los chatboteros y chatboteras puedan comunicarse con otros miembros de la comunidad en su mismo idioma."},"url":"\/chatboteros-en-espanol-58\/iniciar-automaticamente-nuevo-mensaje-en-whatsapp-4263","title":"Iniciar automaticamente nuevo mensaje en Whatsapp","lastPost":{"id":12019,"author":{"id":11979,"url":"\/members\/seeburg-11979","name":"Seeburg","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/b0b92137-86df-4cae-b703-d60217dbe95a.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>Hola Chatboteros!<br \/><br \/>Tengo una duda de Whatsapp que me esta comiendo la cabeza, que he posteado en ingles, pero creo que en espa\u00f1ol lo puedo comunicar mejor.<br \/><br \/>Basicamente lo que necesito, es saltar de una conversation con \u201cusuario 1\u201d a \u201cusuario 2\u201d automaticamente.<br \/><br \/>Imaginemos lo siguiente.<br \/>El \u201cusuario 1\u201d esta en un flow de automatizaci\u00f3n y le preguntamos \u201cCual es el telefono de la persona que te invit\u00f3\u201d<br \/>El \u201cusuario 1\u201d responde el \u201cnumero_telefono_X\u201d.<br \/><br \/>Bien, de lo que se trata es de mandar un mensaje automaticamente a ese \u201cnumero_telefono_X\u201d.<br \/>*Quiero aclarar que\u00a0\u201cnumero_telefono_X\u201d ya esta previamente en mis contactos.<br \/><br \/>En resumen:<br \/>\u00bfEs posible que la primera automatizaci\u00f3n de \u201cusuario 1\u201d salte\u00a0a la segunda automatizacion de \u201cusuario 2\u201d?<br \/><br \/>Espero que si.<br \/>Mil gracias por vuestra ayuda!\u00a0\ud83d\ude4c<\/p>","url":"\/chatboteros-en-espanol-58\/iniciar-automaticamente-nuevo-mensaje-en-whatsapp-4263?postid=12019#post12019","creationDate":"2024-11-23T09:14:37+0000","relativeCreationDate":"7 hours ago"},"numberOfUnreadReplies":0,"numberOfReplies":0,"numberOfLikes":0,"relevantPost":{"id":12019,"author":{"id":11979,"url":"\/members\/seeburg-11979","name":"Seeburg","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/b0b92137-86df-4cae-b703-d60217dbe95a.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>Hola Chatboteros!<br \/><br \/>Tengo una duda de Whatsapp que me esta comiendo la cabeza, que he posteado en ingles, pero creo que en espa\u00f1ol lo puedo comunicar mejor.<br \/><br \/>Basicamente lo que necesito, es saltar de una conversation con \u201cusuario 1\u201d a \u201cusuario 2\u201d automaticamente.<br \/><br \/>Imaginemos lo siguiente.<br \/>El \u201cusuario 1\u201d esta en un flow de automatizaci\u00f3n y le preguntamos \u201cCual es el telefono de la persona que te invit\u00f3\u201d<br \/>El \u201cusuario 1\u201d responde el \u201cnumero_telefono_X\u201d.<br \/><br \/>Bien, de lo que se trata es de mandar un mensaje automaticamente a ese \u201cnumero_telefono_X\u201d.<br \/>*Quiero aclarar que\u00a0\u201cnumero_telefono_X\u201d ya esta previamente en mis contactos.<br \/><br \/>En resumen:<br \/>\u00bfEs posible que la primera automatizaci\u00f3n de \u201cusuario 1\u201d salte\u00a0a la segunda automatizacion de \u201cusuario 2\u201d?<br \/><br \/>Espero que si.<br \/>Mil gracias por vuestra ayuda!\u00a0\ud83d\ude4c<\/p>","url":"\/chatboteros-en-espanol-58\/iniciar-automaticamente-nuevo-mensaje-en-whatsapp-4263?postid=12019#post12019","creationDate":"2024-11-23T09:14:37+0000","relativeCreationDate":"7 hours ago"},"numberOfViews":3,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/ask-the-community-5","categoryId":5,"title":"Ask the community","metaRobots":"index, follow","type":0},"lastPostId":"12019"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/","isGuest":true,"csrfToken":"arSsh77dKf3g0EAa_bB0P6KC8TbJx0Wfnv9tgopVm4w","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}"><div class="qa-topic-block topic-view js-thread js-thread-id-4263 topic-view--unread"><a data-track-type="click" data-element-name="Search result topic link" class="topic-view_link" aria-label="Navigate to Iniciar automaticamente nuevo mensaje en Whatsapp" href="/chatboteros-en-espanol-58/iniciar-automaticamente-nuevo-mensaje-en-whatsapp-4263?postid=12019#post12019"></a><div class="topic-view_header"><div class="topic-view_header-item"><div class="avatar avatar" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/seeburg-11979" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/b0b92137-86df-4cae-b703-d60217dbe95a.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/b0b92137-86df-4cae-b703-d60217dbe95a.png" style="width: 100%;" title alt="Seeburg" /></a></div></div></div><div class="topic-view_header-items-gathered"><div class="topic-view_header-item"><span><a class="qa-username link--user username hover-underline" style="color: ;" href="/members/seeburg-11979">Seeburg</a></span><span class="user-title text--meta">Up-and-Comer</span></div><a href="/chatboteros-en-espanol-58" data-track-type="click" data-element-name="Search result topic header link" class="topic-view_header-item text--meta"><span>asked in</span> <span class="topic-view_header-item_category-link">Chatboteros en Español</span></a></div></div><div class="topic-view_info"><div class="topic-view_body-container"><div class="topic-view_body" role="button" tabIndex="0"><div class="thread-list-block__title"><a href="/chatboteros-en-espanol-58/iniciar-automaticamente-nuevo-mensaje-en-whatsapp-4263" data-track-type="click" data-element-name="Search result topic title link" class="qa-topic-title thread-list-block__title-link">Iniciar automaticamente nuevo mensaje en Whatsapp</a><div class="tooltip tooltip--day tooltip--thread-type" title="Question"><div class="js-tooltip-trigger" aria-haspopup="true"><i class="icon--auto-width icon--question-circle" style></i></div></div></div><p class="thread-list-block__content qa-topic-content"><a href="/chatboteros-en-espanol-58/iniciar-automaticamente-nuevo-mensaje-en-whatsapp-4263?postid=12019#post12019">Hola Chatboteros!Tengo una duda de Whatsapp que me esta comiendo la cabeza, que he posteado en ingles, pero creo que en español lo puedo comunicar mejor.Basicamente lo que necesito, es saltar de una conversation con “usuario 1” a “usuario 2” automaticamente.Imaginemos lo siguiente.El “usuario 1” esta en un flow de automatización y le preguntamos “Cual es el telefono de la persona que te invitó”El “usuario 1” responde el “numero_telefono_X”.Bien, de lo que se trata es de mandar un mensaje automaticamente a ese “numero_telefono_X”.*Quiero aclarar que “numero_telefono_X” ya esta previamente en mis contactos.En resumen:¿Es posible que la primera automatización de “usuario 1” salte a la segunda automatizacion de “usuario 2”?Espero que si.Mil gracias por vuestra ayuda! 🙌</a></p></div><div class="topic-view_footer"><div><button class="thread-meta-item thread-meta-item--hover-highlight thread-meta-item--likes qa-topic-meta-likes-icon" type="button"><span class="topic__likes-count"><i class="thread-meta-item__icon icon--auto-width icon--thumb-up"></i><span class="thread-meta-item__text js-vote-count qa-topic-meta-likes-content">0</span></span></button></div><span class="thread-meta-item thread-meta-item--hover-highlight is-hidden-S"><a class="qa-topic-meta-views" data-track-type="click" data-element-name="Search result topic meta link" href="/chatboteros-en-espanol-58/iniciar-automaticamente-nuevo-mensaje-en-whatsapp-4263"><span class="topic__views-count"><svg width="20" height="20" viewBox="0 0 20 20" class="thread-meta-item__icon icon--auto-width icon--eye"><path d="M10.0002 3.75C5.8335 3.75 2.27516 6.34167 0.833496 10C2.27516 13.6583 5.8335 16.25 10.0002 16.25C14.1668 16.25 17.7252 13.6583 19.1668 10C17.7252 6.34167 14.1668 3.75 10.0002 3.75ZM10.0002 14.1667C7.70016 14.1667 5.8335 12.3 5.8335 10C5.8335 7.7 7.70016 5.83333 10.0002 5.83333C12.3002 5.83333 14.1668 7.7 14.1668 10C14.1668 12.3 12.3002 14.1667 10.0002 14.1667ZM10.0002 7.5C8.61683 7.5 7.50016 8.61667 7.50016 10C7.50016 11.3833 8.61683 12.5 10.0002 12.5C11.3835 12.5 12.5002 11.3833 12.5002 10C12.5002 8.61667 11.3835 7.5 10.0002 7.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">3</span></span></a></span><span class="thread-meta-item thread-meta-item--comments thread-meta-item--hover-highlight"><a class="qa-topic-meta-replies-icon" data-track-type="click" data-element-name="Search result topic last post link" href="/chatboteros-en-espanol-58/iniciar-automaticamente-nuevo-mensaje-en-whatsapp-4263?postid=12019#post12019"><span class="topic__reply-count"><svg width="14" height="14" class="thread-meta-item__icon icon--auto-width icon--comment" viewBox="0 0 12 13"><path d="M10.8 0.5H1.2C0.54 0.5 0 1.04 0 1.7V12.5L2.4 10.1H10.8C11.46 10.1 12 9.56 12 8.9V1.7C12 1.04 11.46 0.5 10.8 0.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">0</span></span></a></span><span class="thread-meta-item thread-meta-item--last-update thread-meta-item--hover-highlight"><div class="avatar avatar--XS thread-meta-item__icon" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/seeburg-11979" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/b0b92137-86df-4cae-b703-d60217dbe95a.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/b0b92137-86df-4cae-b703-d60217dbe95a.png" style="width: 100%;" title alt="Seeburg" /></a></div></div><a data-track-type="click" data-element-name="Search result topic post date link" class="qa-topic-meta-last-post-date-link" href="/chatboteros-en-espanol-58/iniciar-automaticamente-nuevo-mensaje-en-whatsapp-4263?postid=12019#post12019"><span class="thread-meta-item__text">7 hours ago</span></a></span></div></div></div></div></div> <div data-preact="topic-list-view/TopicListItemView" class="" data-props="{"topic":{"firstPost":{"id":12018,"author":{"id":12000,"url":"\/members\/murli-kumar-12000","name":"Murli Kumar","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/206f74e7-de5b-4c15-a974-c3678fde921e.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p><strong>Oo<\/strong><\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/912d41d2-4434-4543-a3fb-4194bac00bc0.jpg\" \/><\/figure><p>\u00a0<\/p>","url":"\/manychat-tips-and-tricks-33\/operation-theatre-me-ped-4262?postid=12018#post12018","creationDate":"2024-11-23T09:07:03+0000","relativeCreationDate":"7 hours ago"},"isTopicUnread":true,"privateId":3391,"id":4262,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":33,"isIdeation":false,"url":"\/manychat-tips-and-tricks-33","title":"Manychat tips and tricks ","description":"Build your Manychat product know-how with help from your peers."},"url":"\/manychat-tips-and-tricks-33\/operation-theatre-me-ped-4262","title":"operation theatre me ped","lastPost":{"id":12018,"author":{"id":12000,"url":"\/members\/murli-kumar-12000","name":"Murli Kumar","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/206f74e7-de5b-4c15-a974-c3678fde921e.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p><strong>Oo<\/strong><\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/912d41d2-4434-4543-a3fb-4194bac00bc0.jpg\" \/><\/figure><p>\u00a0<\/p>","url":"\/manychat-tips-and-tricks-33\/operation-theatre-me-ped-4262?postid=12018#post12018","creationDate":"2024-11-23T09:07:03+0000","relativeCreationDate":"7 hours ago"},"numberOfUnreadReplies":0,"numberOfReplies":0,"numberOfLikes":0,"relevantPost":{"id":12018,"author":{"id":12000,"url":"\/members\/murli-kumar-12000","name":"Murli Kumar","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/206f74e7-de5b-4c15-a974-c3678fde921e.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p><strong>Oo<\/strong><\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/912d41d2-4434-4543-a3fb-4194bac00bc0.jpg\" \/><\/figure><p>\u00a0<\/p>","url":"\/manychat-tips-and-tricks-33\/operation-theatre-me-ped-4262?postid=12018#post12018","creationDate":"2024-11-23T09:07:03+0000","relativeCreationDate":"7 hours ago"},"numberOfViews":4,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/be-inspired-31","categoryId":31,"title":"Be inspired","metaRobots":"index, follow","type":0},"lastPostId":"12018"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/","isGuest":true,"csrfToken":"arSsh77dKf3g0EAa_bB0P6KC8TbJx0Wfnv9tgopVm4w","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}"><div class="qa-topic-block topic-view js-thread js-thread-id-4262 topic-view--unread"><a data-track-type="click" data-element-name="Search result topic link" class="topic-view_link" aria-label="Navigate to operation theatre me ped" href="/manychat-tips-and-tricks-33/operation-theatre-me-ped-4262?postid=12018#post12018"></a><div class="topic-view_header"><div class="topic-view_header-item"><div class="avatar avatar" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/murli-kumar-12000" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/206f74e7-de5b-4c15-a974-c3678fde921e.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/206f74e7-de5b-4c15-a974-c3678fde921e.png" style="width: 100%;" title alt="Murli Kumar" /></a></div></div></div><div class="topic-view_header-items-gathered"><div class="topic-view_header-item"><span><a class="qa-username link--user username hover-underline" style="color: ;" href="/members/murli-kumar-12000">Murli Kumar</a></span></div><a href="/manychat-tips-and-tricks-33" data-track-type="click" data-element-name="Search result topic header link" class="topic-view_header-item text--meta"><span>asked in</span> <span class="topic-view_header-item_category-link">Manychat tips and tricks </span></a></div></div><div class="topic-view_info"><div class="topic-view_body-container"><div class="topic-view_body" role="button" tabIndex="0"><div class="thread-list-block__title"><a href="/manychat-tips-and-tricks-33/operation-theatre-me-ped-4262" data-track-type="click" data-element-name="Search result topic title link" class="qa-topic-title thread-list-block__title-link">operation theatre me ped</a><div class="tooltip tooltip--day tooltip--thread-type" title="Question"><div class="js-tooltip-trigger" aria-haspopup="true"><i class="icon--auto-width icon--question-circle" style></i></div></div></div><p class="thread-list-block__content qa-topic-content"><a href="/manychat-tips-and-tricks-33/operation-theatre-me-ped-4262?postid=12018#post12018">Oo </a></p></div><div class="topic-view_footer"><div><button class="thread-meta-item thread-meta-item--hover-highlight thread-meta-item--likes qa-topic-meta-likes-icon" type="button"><span class="topic__likes-count"><i class="thread-meta-item__icon icon--auto-width icon--thumb-up"></i><span class="thread-meta-item__text js-vote-count qa-topic-meta-likes-content">0</span></span></button></div><span class="thread-meta-item thread-meta-item--hover-highlight is-hidden-S"><a class="qa-topic-meta-views" data-track-type="click" data-element-name="Search result topic meta link" href="/manychat-tips-and-tricks-33/operation-theatre-me-ped-4262"><span class="topic__views-count"><svg width="20" height="20" viewBox="0 0 20 20" class="thread-meta-item__icon icon--auto-width icon--eye"><path d="M10.0002 3.75C5.8335 3.75 2.27516 6.34167 0.833496 10C2.27516 13.6583 5.8335 16.25 10.0002 16.25C14.1668 16.25 17.7252 13.6583 19.1668 10C17.7252 6.34167 14.1668 3.75 10.0002 3.75ZM10.0002 14.1667C7.70016 14.1667 5.8335 12.3 5.8335 10C5.8335 7.7 7.70016 5.83333 10.0002 5.83333C12.3002 5.83333 14.1668 7.7 14.1668 10C14.1668 12.3 12.3002 14.1667 10.0002 14.1667ZM10.0002 7.5C8.61683 7.5 7.50016 8.61667 7.50016 10C7.50016 11.3833 8.61683 12.5 10.0002 12.5C11.3835 12.5 12.5002 11.3833 12.5002 10C12.5002 8.61667 11.3835 7.5 10.0002 7.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">4</span></span></a></span><span class="thread-meta-item thread-meta-item--comments thread-meta-item--hover-highlight"><a class="qa-topic-meta-replies-icon" data-track-type="click" data-element-name="Search result topic last post link" href="/manychat-tips-and-tricks-33/operation-theatre-me-ped-4262?postid=12018#post12018"><span class="topic__reply-count"><svg width="14" height="14" class="thread-meta-item__icon icon--auto-width icon--comment" viewBox="0 0 12 13"><path d="M10.8 0.5H1.2C0.54 0.5 0 1.04 0 1.7V12.5L2.4 10.1H10.8C11.46 10.1 12 9.56 12 8.9V1.7C12 1.04 11.46 0.5 10.8 0.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">0</span></span></a></span><span class="thread-meta-item thread-meta-item--last-update thread-meta-item--hover-highlight"><div class="avatar avatar--XS thread-meta-item__icon" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/murli-kumar-12000" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/206f74e7-de5b-4c15-a974-c3678fde921e.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/206f74e7-de5b-4c15-a974-c3678fde921e.png" style="width: 100%;" title alt="Murli Kumar" /></a></div></div><a data-track-type="click" data-element-name="Search result topic post date link" class="qa-topic-meta-last-post-date-link" href="/manychat-tips-and-tricks-33/operation-theatre-me-ped-4262?postid=12018#post12018"><span class="thread-meta-item__text">7 hours ago</span></a></span></div></div></div></div></div> <div data-preact="topic-list-view/TopicListItemView" class="" data-props="{"topic":{"firstPost":{"id":9841,"author":{"id":8729,"url":"\/members\/jeremyxh-8729","name":"Jeremyxh","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/ad3a498c-50b2-4835-bb89-4a5bbb1e1bdb.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>I've launched an ad campaign and the ads optimization settings are going well. Then, after a few days, nothing works anymore. I look at the trigger Instagram ads is deactivated and doesn't appear at all. I go to redo the \u201cAds optimization\u201d settings, then when I reconnect a \u201cmessaging\u201d data source, the instagram account selection is no longer available because it's apparently ineligible. Thanks in advance for your help.<br \/>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/7c0beff0-0758-45b1-a0c1-c272f1f200a2.png\" \/><\/figure><p>\u00a0<\/p>","url":"\/general-q-a-43\/ads-meta-data-sources-my-instagram-account-is-not-eligible-why-3593?postid=9841#post9841","creationDate":"2024-09-30T18:49:47+0000","relativeCreationDate":"1 month ago"},"isTopicUnread":true,"privateId":2851,"id":3593,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":43,"isIdeation":false,"url":"\/general-q-a-43","title":"General Q&A","description":"Any questions you have about using Manychat."},"url":"\/general-q-a-43\/ads-meta-data-sources-my-instagram-account-is-not-eligible-why-3593","title":"Ads Meta data sources, my Instagram account is \"not eligible\" WHY ?","lastPost":{"id":12016,"author":{"id":8103,"url":"\/members\/hasan-8103","name":"Hasan","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/6b23a874-8eba-4213-a1d3-0f6d6f5ee264.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>Same problem, have u found any ways?<\/p>","url":"\/general-q-a-43\/ads-meta-data-sources-my-instagram-account-is-not-eligible-why-3593?postid=12016#post12016","creationDate":"2024-11-23T02:40:03+0000","relativeCreationDate":"14 hours ago"},"lastReply":{"id":12016,"author":{"id":8103,"url":"\/members\/hasan-8103","name":"Hasan","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/6b23a874-8eba-4213-a1d3-0f6d6f5ee264.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>Same problem, have u found any ways?<\/p>","url":"\/general-q-a-43\/ads-meta-data-sources-my-instagram-account-is-not-eligible-why-3593?postid=12016#post12016","creationDate":"2024-11-23T02:40:03+0000","relativeCreationDate":"14 hours ago"},"numberOfUnreadReplies":0,"numberOfReplies":1,"numberOfLikes":0,"relevantPost":{"id":9841,"author":{"id":8729,"url":"\/members\/jeremyxh-8729","name":"Jeremyxh","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/ad3a498c-50b2-4835-bb89-4a5bbb1e1bdb.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>I've launched an ad campaign and the ads optimization settings are going well. Then, after a few days, nothing works anymore. I look at the trigger Instagram ads is deactivated and doesn't appear at all. I go to redo the \u201cAds optimization\u201d settings, then when I reconnect a \u201cmessaging\u201d data source, the instagram account selection is no longer available because it's apparently ineligible. Thanks in advance for your help.<br \/>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/7c0beff0-0758-45b1-a0c1-c272f1f200a2.png\" \/><\/figure><p>\u00a0<\/p>","url":"\/general-q-a-43\/ads-meta-data-sources-my-instagram-account-is-not-eligible-why-3593?postid=9841#post9841","creationDate":"2024-09-30T18:49:47+0000","relativeCreationDate":"1 month ago"},"numberOfViews":25,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/ask-the-community-5","categoryId":5,"title":"Ask the community","metaRobots":"index, follow","type":0},"lastPostId":"12016"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/","isGuest":true,"csrfToken":"arSsh77dKf3g0EAa_bB0P6KC8TbJx0Wfnv9tgopVm4w","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}"><div class="qa-topic-block topic-view js-thread js-thread-id-3593 topic-view--unread"><a data-track-type="click" data-element-name="Search result topic link" class="topic-view_link" aria-label="Navigate to Ads Meta data sources, my Instagram account is "not eligible" WHY ?" href="/general-q-a-43/ads-meta-data-sources-my-instagram-account-is-not-eligible-why-3593?postid=9841#post9841"></a><div class="topic-view_header"><div class="topic-view_header-item"><div class="avatar avatar" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/jeremyxh-8729" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/ad3a498c-50b2-4835-bb89-4a5bbb1e1bdb.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/ad3a498c-50b2-4835-bb89-4a5bbb1e1bdb.png" style="width: 100%;" title alt="Jeremyxh" /></a></div></div></div><div class="topic-view_header-items-gathered"><div class="topic-view_header-item"><span><a class="qa-username link--user username hover-underline" style="color: ;" href="/members/jeremyxh-8729">Jeremyxh</a></span></div><a href="/general-q-a-43" data-track-type="click" data-element-name="Search result topic header link" class="topic-view_header-item text--meta"><span>asked in</span> <span class="topic-view_header-item_category-link">General Q&A</span></a></div></div><div class="topic-view_info"><div class="topic-view_body-container"><div class="topic-view_body" role="button" tabIndex="0"><div class="thread-list-block__title"><a href="/general-q-a-43/ads-meta-data-sources-my-instagram-account-is-not-eligible-why-3593" data-track-type="click" data-element-name="Search result topic title link" class="qa-topic-title thread-list-block__title-link">Ads Meta data sources, my Instagram account is "not eligible" WHY ?</a><div class="tooltip tooltip--day tooltip--thread-type" title="Question"><div class="js-tooltip-trigger" aria-haspopup="true"><i class="icon--auto-width icon--question-circle" style></i></div></div></div><p class="thread-list-block__content qa-topic-content"><a href="/general-q-a-43/ads-meta-data-sources-my-instagram-account-is-not-eligible-why-3593?postid=9841#post9841">I've launched an ad campaign and the ads optimization settings are going well. Then, after a few days, nothing works anymore. I look at the trigger Instagram ads is deactivated and doesn't appear at all. I go to redo the “Ads optimization” settings, then when I reconnect a “messaging” data source, the instagram account selection is no longer available because it's apparently ineligible. Thanks in advance for your help. </a></p></div><div class="topic-view_footer"><div><button class="thread-meta-item thread-meta-item--hover-highlight thread-meta-item--likes qa-topic-meta-likes-icon" type="button"><span class="topic__likes-count"><i class="thread-meta-item__icon icon--auto-width icon--thumb-up"></i><span class="thread-meta-item__text js-vote-count qa-topic-meta-likes-content">0</span></span></button></div><span class="thread-meta-item thread-meta-item--hover-highlight is-hidden-S"><a class="qa-topic-meta-views" data-track-type="click" data-element-name="Search result topic meta link" href="/general-q-a-43/ads-meta-data-sources-my-instagram-account-is-not-eligible-why-3593"><span class="topic__views-count"><svg width="20" height="20" viewBox="0 0 20 20" class="thread-meta-item__icon icon--auto-width icon--eye"><path d="M10.0002 3.75C5.8335 3.75 2.27516 6.34167 0.833496 10C2.27516 13.6583 5.8335 16.25 10.0002 16.25C14.1668 16.25 17.7252 13.6583 19.1668 10C17.7252 6.34167 14.1668 3.75 10.0002 3.75ZM10.0002 14.1667C7.70016 14.1667 5.8335 12.3 5.8335 10C5.8335 7.7 7.70016 5.83333 10.0002 5.83333C12.3002 5.83333 14.1668 7.7 14.1668 10C14.1668 12.3 12.3002 14.1667 10.0002 14.1667ZM10.0002 7.5C8.61683 7.5 7.50016 8.61667 7.50016 10C7.50016 11.3833 8.61683 12.5 10.0002 12.5C11.3835 12.5 12.5002 11.3833 12.5002 10C12.5002 8.61667 11.3835 7.5 10.0002 7.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">25</span></span></a></span><span class="thread-meta-item thread-meta-item--comments thread-meta-item--hover-highlight"><a class="qa-topic-meta-replies-icon" data-track-type="click" data-element-name="Search result topic last post link" href="/general-q-a-43/ads-meta-data-sources-my-instagram-account-is-not-eligible-why-3593?postid=12016#post12016"><span class="topic__reply-count"><svg width="14" height="14" class="thread-meta-item__icon icon--auto-width icon--comment" viewBox="0 0 12 13"><path d="M10.8 0.5H1.2C0.54 0.5 0 1.04 0 1.7V12.5L2.4 10.1H10.8C11.46 10.1 12 9.56 12 8.9V1.7C12 1.04 11.46 0.5 10.8 0.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">1</span></span></a></span><span class="thread-meta-item thread-meta-item--last-update thread-meta-item--hover-highlight"><div class="avatar avatar--XS thread-meta-item__icon" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/hasan-8103" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/6b23a874-8eba-4213-a1d3-0f6d6f5ee264.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/6b23a874-8eba-4213-a1d3-0f6d6f5ee264.png" style="width: 100%;" title alt="Hasan" /></a></div></div><a data-track-type="click" data-element-name="Search result topic post date link" class="qa-topic-meta-last-post-date-link" href="/general-q-a-43/ads-meta-data-sources-my-instagram-account-is-not-eligible-why-3593?postid=12016#post12016"><span class="thread-meta-item__text">14 hours ago</span></a></span></div></div></div></div></div> <div data-preact="topic-list-view/TopicListItemView" class="" data-props="{"topic":{"firstPost":{"id":12015,"author":{"id":11979,"url":"\/members\/seeburg-11979","name":"Seeburg","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/b0b92137-86df-4cae-b703-d60217dbe95a.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>Hello again community of experts.<br \/><br \/>I have a challenge, let\u2019s see what we can do:<br \/><br \/>A user messages me on WhatsApp, and I ask him \u201cTell me the phone number of the person who invited you\u201d<br \/><br \/>The user responds with a phone number.<br \/><br \/>Now comes the challenge:<br \/>I want to automatically send a message to that phone number, (which will\u00a0already be in my contacts list, so it won\u2019t actually be a new number for me).<\/p><p>\u00a0<\/p><p>That\u2019s it. I don\u2019t know how to achieve this, isn\u2019t there a \u201cforward message\u201d block that I could add to kickstart the new conversation? All ideas are welcomed.<br \/>\u200b\u200b\u200b\u200b\u200b\u200b\u200b<\/p><p>I have WhatsApp Business, I have the consent of all users involved, so it\u2019s just a technical question.<\/p><p>I hope one of you guys can find the solution!<\/p>","url":"\/general-q-a-43\/jump-from-one-whatsapp-conversation-to-the-other-automatically-4260?postid=12015#post12015","creationDate":"2024-11-22T23:00:09+0000","relativeCreationDate":"17 hours ago"},"isTopicUnread":true,"privateId":3389,"id":4260,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":43,"isIdeation":false,"url":"\/general-q-a-43","title":"General Q&A","description":"Any questions you have about using Manychat."},"url":"\/general-q-a-43\/jump-from-one-whatsapp-conversation-to-the-other-automatically-4260","title":"Jump from one Whatsapp conversation to the other automatically.","lastPost":{"id":12015,"author":{"id":11979,"url":"\/members\/seeburg-11979","name":"Seeburg","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/b0b92137-86df-4cae-b703-d60217dbe95a.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>Hello again community of experts.<br \/><br \/>I have a challenge, let\u2019s see what we can do:<br \/><br \/>A user messages me on WhatsApp, and I ask him \u201cTell me the phone number of the person who invited you\u201d<br \/><br \/>The user responds with a phone number.<br \/><br \/>Now comes the challenge:<br \/>I want to automatically send a message to that phone number, (which will\u00a0already be in my contacts list, so it won\u2019t actually be a new number for me).<\/p><p>\u00a0<\/p><p>That\u2019s it. I don\u2019t know how to achieve this, isn\u2019t there a \u201cforward message\u201d block that I could add to kickstart the new conversation? All ideas are welcomed.<br \/>\u200b\u200b\u200b\u200b\u200b\u200b\u200b<\/p><p>I have WhatsApp Business, I have the consent of all users involved, so it\u2019s just a technical question.<\/p><p>I hope one of you guys can find the solution!<\/p>","url":"\/general-q-a-43\/jump-from-one-whatsapp-conversation-to-the-other-automatically-4260?postid=12015#post12015","creationDate":"2024-11-22T23:00:09+0000","relativeCreationDate":"17 hours ago"},"numberOfUnreadReplies":0,"numberOfReplies":0,"numberOfLikes":0,"relevantPost":{"id":12015,"author":{"id":11979,"url":"\/members\/seeburg-11979","name":"Seeburg","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/b0b92137-86df-4cae-b703-d60217dbe95a.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>Hello again community of experts.<br \/><br \/>I have a challenge, let\u2019s see what we can do:<br \/><br \/>A user messages me on WhatsApp, and I ask him \u201cTell me the phone number of the person who invited you\u201d<br \/><br \/>The user responds with a phone number.<br \/><br \/>Now comes the challenge:<br \/>I want to automatically send a message to that phone number, (which will\u00a0already be in my contacts list, so it won\u2019t actually be a new number for me).<\/p><p>\u00a0<\/p><p>That\u2019s it. I don\u2019t know how to achieve this, isn\u2019t there a \u201cforward message\u201d block that I could add to kickstart the new conversation? All ideas are welcomed.<br \/>\u200b\u200b\u200b\u200b\u200b\u200b\u200b<\/p><p>I have WhatsApp Business, I have the consent of all users involved, so it\u2019s just a technical question.<\/p><p>I hope one of you guys can find the solution!<\/p>","url":"\/general-q-a-43\/jump-from-one-whatsapp-conversation-to-the-other-automatically-4260?postid=12015#post12015","creationDate":"2024-11-22T23:00:09+0000","relativeCreationDate":"17 hours ago"},"numberOfViews":9,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/ask-the-community-5","categoryId":5,"title":"Ask the community","metaRobots":"index, follow","type":0},"lastPostId":"12015"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/","isGuest":true,"csrfToken":"arSsh77dKf3g0EAa_bB0P6KC8TbJx0Wfnv9tgopVm4w","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}"><div class="qa-topic-block topic-view js-thread js-thread-id-4260 topic-view--unread"><a data-track-type="click" data-element-name="Search result topic link" class="topic-view_link" aria-label="Navigate to Jump from one Whatsapp conversation to the other automatically." href="/general-q-a-43/jump-from-one-whatsapp-conversation-to-the-other-automatically-4260?postid=12015#post12015"></a><div class="topic-view_header"><div class="topic-view_header-item"><div class="avatar avatar" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/seeburg-11979" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/b0b92137-86df-4cae-b703-d60217dbe95a.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/b0b92137-86df-4cae-b703-d60217dbe95a.png" style="width: 100%;" title alt="Seeburg" /></a></div></div></div><div class="topic-view_header-items-gathered"><div class="topic-view_header-item"><span><a class="qa-username link--user username hover-underline" style="color: ;" href="/members/seeburg-11979">Seeburg</a></span><span class="user-title text--meta">Up-and-Comer</span></div><a href="/general-q-a-43" data-track-type="click" data-element-name="Search result topic header link" class="topic-view_header-item text--meta"><span>asked in</span> <span class="topic-view_header-item_category-link">General Q&A</span></a></div></div><div class="topic-view_info"><div class="topic-view_body-container"><div class="topic-view_body" role="button" tabIndex="0"><div class="thread-list-block__title"><a href="/general-q-a-43/jump-from-one-whatsapp-conversation-to-the-other-automatically-4260" data-track-type="click" data-element-name="Search result topic title link" class="qa-topic-title thread-list-block__title-link">Jump from one Whatsapp conversation to the other automatically.</a><div class="tooltip tooltip--day tooltip--thread-type" title="Question"><div class="js-tooltip-trigger" aria-haspopup="true"><i class="icon--auto-width icon--question-circle" style></i></div></div></div><p class="thread-list-block__content qa-topic-content"><a href="/general-q-a-43/jump-from-one-whatsapp-conversation-to-the-other-automatically-4260?postid=12015#post12015">Hello again community of experts.I have a challenge, let’s see what we can do:A user messages me on WhatsApp, and I ask him “Tell me the phone number of the person who invited you”The user responds with a phone number.Now comes the challenge:I want to automatically send a message to that phone number, (which will already be in my contacts list, so it won’t actually be a new number for me). That’s it. I don’t know how to achieve this, isn’t there a “forward message” block that I could add to kickstart the new conversation? All ideas are welcomed.I have WhatsApp Business, I have the consent of all users involved, so it’s just a technical question.I hope one of you guys can find the solution!</a></p></div><div class="topic-view_footer"><div><button class="thread-meta-item thread-meta-item--hover-highlight thread-meta-item--likes qa-topic-meta-likes-icon" type="button"><span class="topic__likes-count"><i class="thread-meta-item__icon icon--auto-width icon--thumb-up"></i><span class="thread-meta-item__text js-vote-count qa-topic-meta-likes-content">0</span></span></button></div><span class="thread-meta-item thread-meta-item--hover-highlight is-hidden-S"><a class="qa-topic-meta-views" data-track-type="click" data-element-name="Search result topic meta link" href="/general-q-a-43/jump-from-one-whatsapp-conversation-to-the-other-automatically-4260"><span class="topic__views-count"><svg width="20" height="20" viewBox="0 0 20 20" class="thread-meta-item__icon icon--auto-width icon--eye"><path d="M10.0002 3.75C5.8335 3.75 2.27516 6.34167 0.833496 10C2.27516 13.6583 5.8335 16.25 10.0002 16.25C14.1668 16.25 17.7252 13.6583 19.1668 10C17.7252 6.34167 14.1668 3.75 10.0002 3.75ZM10.0002 14.1667C7.70016 14.1667 5.8335 12.3 5.8335 10C5.8335 7.7 7.70016 5.83333 10.0002 5.83333C12.3002 5.83333 14.1668 7.7 14.1668 10C14.1668 12.3 12.3002 14.1667 10.0002 14.1667ZM10.0002 7.5C8.61683 7.5 7.50016 8.61667 7.50016 10C7.50016 11.3833 8.61683 12.5 10.0002 12.5C11.3835 12.5 12.5002 11.3833 12.5002 10C12.5002 8.61667 11.3835 7.5 10.0002 7.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">9</span></span></a></span><span class="thread-meta-item thread-meta-item--comments thread-meta-item--hover-highlight"><a class="qa-topic-meta-replies-icon" data-track-type="click" data-element-name="Search result topic last post link" href="/general-q-a-43/jump-from-one-whatsapp-conversation-to-the-other-automatically-4260?postid=12015#post12015"><span class="topic__reply-count"><svg width="14" height="14" class="thread-meta-item__icon icon--auto-width icon--comment" viewBox="0 0 12 13"><path d="M10.8 0.5H1.2C0.54 0.5 0 1.04 0 1.7V12.5L2.4 10.1H10.8C11.46 10.1 12 9.56 12 8.9V1.7C12 1.04 11.46 0.5 10.8 0.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">0</span></span></a></span><span class="thread-meta-item thread-meta-item--last-update thread-meta-item--hover-highlight"><div class="avatar avatar--XS thread-meta-item__icon" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/seeburg-11979" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/b0b92137-86df-4cae-b703-d60217dbe95a.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/b0b92137-86df-4cae-b703-d60217dbe95a.png" style="width: 100%;" title alt="Seeburg" /></a></div></div><a data-track-type="click" data-element-name="Search result topic post date link" class="qa-topic-meta-last-post-date-link" href="/general-q-a-43/jump-from-one-whatsapp-conversation-to-the-other-automatically-4260?postid=12015#post12015"><span class="thread-meta-item__text">17 hours ago</span></a></span></div></div></div></div></div> <div data-preact="topic-list-view/TopicListItemView" class="" data-props="{"topic":{"firstPost":{"id":12012,"author":{"id":11993,"url":"\/members\/alisson-lopes-11993","name":"Alisson Lopes","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/3dc55903-dce3-4603-90b4-cc4dbca96391.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/2b7e8ee9-abca-4086-8a77-f5a79f9362b7.png\" \/><\/figure><p>\u00a0<\/p><p>Um dos problemas que ando enfrentando dentro do manychat, \u00e9 uma mensagem com status do qual n\u00e3o \u00e9 suportado e no entanto acaba atualizando os campos de usu\u00e1rio.\u00a0<\/p>","url":"\/perguntas-e-respostas-61\/campos-de-usuario-atualizado-com-mensagem-nao-suportada-4259?postid=12012#post12012","creationDate":"2024-11-22T21:22:48+0000","relativeCreationDate":"19 hours ago"},"isTopicUnread":true,"privateId":3388,"id":4259,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":61,"isIdeation":false,"url":"\/perguntas-e-respostas-61","title":"Perguntas e respostas","description":"Tire suas d\u00favidas sobre Manychat e compartilhe solu\u00e7\u00f5es em portugu\u00eas!"},"url":"\/perguntas-e-respostas-61\/campos-de-usuario-atualizado-com-mensagem-nao-suportada-4259","title":"Campos de Usu\u00e1rio atualizado com mensagem n\u00e3o suportada","lastPost":{"id":12013,"author":{"id":8047,"url":"\/members\/fabio-gaulke-8047","name":"Fabio Gaulke","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/27c6cb15-5651-4836-a4d6-c6515c2dea4a.png","userTitle":"Manychat Community Moderator","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Message Musketeer"},"userLevel":5,"badges":[{"title":"Helping Hand","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/5563735d-68a6-4d3b-accc-32197db5d288_thumb.png"},{"title":"Manychat Community Moderator","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/d3ca1853-0627-4ab9-9a45-ef54b5ea5ad7_thumb.png"}],"isBanned":false},"content":"<p>Opa, \u200b<user-mention data-id=\"11993\">@Alisson Lopes<\/user-mention>!<\/p><p>\u00a0<\/p><p>Teria que dar uma olhada no seu fluxo pra ter uma ideia se h\u00e1 algo que possa ser feito\u2026\u00a0\ud83d\udc40<\/p>","url":"\/perguntas-e-respostas-61\/campos-de-usuario-atualizado-com-mensagem-nao-suportada-4259?postid=12013#post12013","creationDate":"2024-11-22T22:09:34+0000","relativeCreationDate":"18 hours ago"},"lastReply":{"id":12013,"author":{"id":8047,"url":"\/members\/fabio-gaulke-8047","name":"Fabio Gaulke","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/27c6cb15-5651-4836-a4d6-c6515c2dea4a.png","userTitle":"Manychat Community Moderator","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Message Musketeer"},"userLevel":5,"badges":[{"title":"Helping Hand","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/5563735d-68a6-4d3b-accc-32197db5d288_thumb.png"},{"title":"Manychat Community Moderator","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/d3ca1853-0627-4ab9-9a45-ef54b5ea5ad7_thumb.png"}],"isBanned":false},"content":"<p>Opa, \u200b<user-mention data-id=\"11993\">@Alisson Lopes<\/user-mention>!<\/p><p>\u00a0<\/p><p>Teria que dar uma olhada no seu fluxo pra ter uma ideia se h\u00e1 algo que possa ser feito\u2026\u00a0\ud83d\udc40<\/p>","url":"\/perguntas-e-respostas-61\/campos-de-usuario-atualizado-com-mensagem-nao-suportada-4259?postid=12013#post12013","creationDate":"2024-11-22T22:09:34+0000","relativeCreationDate":"18 hours ago"},"numberOfUnreadReplies":0,"numberOfReplies":1,"numberOfLikes":0,"relevantPost":{"id":12012,"author":{"id":11993,"url":"\/members\/alisson-lopes-11993","name":"Alisson Lopes","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/3dc55903-dce3-4603-90b4-cc4dbca96391.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/2b7e8ee9-abca-4086-8a77-f5a79f9362b7.png\" \/><\/figure><p>\u00a0<\/p><p>Um dos problemas que ando enfrentando dentro do manychat, \u00e9 uma mensagem com status do qual n\u00e3o \u00e9 suportado e no entanto acaba atualizando os campos de usu\u00e1rio.\u00a0<\/p>","url":"\/perguntas-e-respostas-61\/campos-de-usuario-atualizado-com-mensagem-nao-suportada-4259?postid=12012#post12012","creationDate":"2024-11-22T21:22:48+0000","relativeCreationDate":"19 hours ago"},"numberOfViews":5,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/manychaters-em-portugues-64","categoryId":64,"title":"Manychaters em portugu\u00eas","metaRobots":"index, follow","type":0},"lastPostId":"12013"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/","isGuest":true,"csrfToken":"arSsh77dKf3g0EAa_bB0P6KC8TbJx0Wfnv9tgopVm4w","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}"><div class="qa-topic-block topic-view js-thread js-thread-id-4259 topic-view--unread"><a data-track-type="click" data-element-name="Search result topic link" class="topic-view_link" aria-label="Navigate to Campos de Usuário atualizado com mensagem não suportada" href="/perguntas-e-respostas-61/campos-de-usuario-atualizado-com-mensagem-nao-suportada-4259?postid=12012#post12012"></a><div class="topic-view_header"><div class="topic-view_header-item"><div class="avatar avatar" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/alisson-lopes-11993" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/3dc55903-dce3-4603-90b4-cc4dbca96391.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/3dc55903-dce3-4603-90b4-cc4dbca96391.png" style="width: 100%;" title alt="Alisson Lopes" /></a></div></div></div><div class="topic-view_header-items-gathered"><div class="topic-view_header-item"><span><a class="qa-username link--user username hover-underline" style="color: ;" href="/members/alisson-lopes-11993">Alisson Lopes</a></span></div><a href="/perguntas-e-respostas-61" data-track-type="click" data-element-name="Search result topic header link" class="topic-view_header-item text--meta"><span>asked in</span> <span class="topic-view_header-item_category-link">Perguntas e respostas</span></a></div></div><div class="topic-view_info"><div class="topic-view_body-container"><div class="topic-view_body" role="button" tabIndex="0"><div class="thread-list-block__title"><a href="/perguntas-e-respostas-61/campos-de-usuario-atualizado-com-mensagem-nao-suportada-4259" data-track-type="click" data-element-name="Search result topic title link" class="qa-topic-title thread-list-block__title-link">Campos de Usuário atualizado com mensagem não suportada</a><div class="tooltip tooltip--day tooltip--thread-type" title="Question"><div class="js-tooltip-trigger" aria-haspopup="true"><i class="icon--auto-width icon--question-circle" style></i></div></div></div><p class="thread-list-block__content qa-topic-content"><a href="/perguntas-e-respostas-61/campos-de-usuario-atualizado-com-mensagem-nao-suportada-4259?postid=12012#post12012"> Um dos problemas que ando enfrentando dentro do manychat, é uma mensagem com status do qual não é suportado e no entanto acaba atualizando os campos de usuário. </a></p></div><div class="topic-view_footer"><div><button class="thread-meta-item thread-meta-item--hover-highlight thread-meta-item--likes qa-topic-meta-likes-icon" type="button"><span class="topic__likes-count"><i class="thread-meta-item__icon icon--auto-width icon--thumb-up"></i><span class="thread-meta-item__text js-vote-count qa-topic-meta-likes-content">0</span></span></button></div><span class="thread-meta-item 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class="thread-meta-item__text">5</span></span></a></span><span class="thread-meta-item thread-meta-item--comments thread-meta-item--hover-highlight"><a class="qa-topic-meta-replies-icon" data-track-type="click" data-element-name="Search result topic last post link" href="/perguntas-e-respostas-61/campos-de-usuario-atualizado-com-mensagem-nao-suportada-4259?postid=12013#post12013"><span class="topic__reply-count"><svg width="14" height="14" class="thread-meta-item__icon icon--auto-width icon--comment" viewBox="0 0 12 13"><path d="M10.8 0.5H1.2C0.54 0.5 0 1.04 0 1.7V12.5L2.4 10.1H10.8C11.46 10.1 12 9.56 12 8.9V1.7C12 1.04 11.46 0.5 10.8 0.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">1</span></span></a></span><span class="thread-meta-item thread-meta-item--last-update thread-meta-item--hover-highlight"><div class="avatar avatar--XS thread-meta-item__icon" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/fabio-gaulke-8047" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/27c6cb15-5651-4836-a4d6-c6515c2dea4a.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/27c6cb15-5651-4836-a4d6-c6515c2dea4a.png" style="width: 100%;" title alt="Fabio Gaulke" /></a></div></div><a data-track-type="click" data-element-name="Search result topic post date link" class="qa-topic-meta-last-post-date-link" href="/perguntas-e-respostas-61/campos-de-usuario-atualizado-com-mensagem-nao-suportada-4259?postid=12013#post12013"><span class="thread-meta-item__text">18 hours ago</span></a></span></div></div></div></div></div> <div data-preact="topic-list-view/TopicListItemView" class="" data-props="{"topic":{"firstPost":{"id":12011,"author":{"id":11989,"url":"\/members\/fercrowe-11989","name":"fercrowe","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/0d38cef8-77af-4429-9b0e-9ec51d48bd54.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>I created a flow to get users that click on our ad to trigger the Manychat bot, but only the first part of the chat is triggered. When customer enters email, the rest of the flow doesn\u2019t work.\u00a0 I have 44 messages sent on first flow, but then nothing from there.\u00a0 What am I doing wrong?<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/ab31ac04-3bef-4e1d-a67a-0ae723719316.png\" \/><\/figure><p>\u00a0<\/p>","url":"\/general-q-a-43\/manychat-facebook-ads-json-not-working-properly-4258?postid=12011#post12011","creationDate":"2024-11-22T19:54:09+0000","relativeCreationDate":"21 hours ago"},"isTopicUnread":true,"privateId":3387,"id":4258,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":43,"isIdeation":false,"url":"\/general-q-a-43","title":"General Q&A","description":"Any questions you have about using Manychat."},"url":"\/general-q-a-43\/manychat-facebook-ads-json-not-working-properly-4258","title":"Manychat Facebook Ads JSON not working properly","lastPost":{"id":12011,"author":{"id":11989,"url":"\/members\/fercrowe-11989","name":"fercrowe","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/0d38cef8-77af-4429-9b0e-9ec51d48bd54.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>I created a flow to get users that click on our ad to trigger the Manychat bot, but only the first part of the chat is triggered. When customer enters email, the rest of the flow doesn\u2019t work.\u00a0 I have 44 messages sent on first flow, but then nothing from there.\u00a0 What am I doing wrong?<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/ab31ac04-3bef-4e1d-a67a-0ae723719316.png\" \/><\/figure><p>\u00a0<\/p>","url":"\/general-q-a-43\/manychat-facebook-ads-json-not-working-properly-4258?postid=12011#post12011","creationDate":"2024-11-22T19:54:09+0000","relativeCreationDate":"21 hours ago"},"numberOfUnreadReplies":0,"numberOfReplies":0,"numberOfLikes":0,"relevantPost":{"id":12011,"author":{"id":11989,"url":"\/members\/fercrowe-11989","name":"fercrowe","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/0d38cef8-77af-4429-9b0e-9ec51d48bd54.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>I created a flow to get users that click on our ad to trigger the Manychat bot, but only the first part of the chat is triggered. When customer enters email, the rest of the flow doesn\u2019t work.\u00a0 I have 44 messages sent on first flow, but then nothing from there.\u00a0 What am I doing wrong?<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/ab31ac04-3bef-4e1d-a67a-0ae723719316.png\" \/><\/figure><p>\u00a0<\/p>","url":"\/general-q-a-43\/manychat-facebook-ads-json-not-working-properly-4258?postid=12011#post12011","creationDate":"2024-11-22T19:54:09+0000","relativeCreationDate":"21 hours ago"},"numberOfViews":10,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/ask-the-community-5","categoryId":5,"title":"Ask the community","metaRobots":"index, follow","type":0},"lastPostId":"12011"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/","isGuest":true,"csrfToken":"arSsh77dKf3g0EAa_bB0P6KC8TbJx0Wfnv9tgopVm4w","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}"><div class="qa-topic-block topic-view js-thread js-thread-id-4258 topic-view--unread"><a data-track-type="click" data-element-name="Search result topic link" class="topic-view_link" aria-label="Navigate to Manychat Facebook Ads JSON not working properly" href="/general-q-a-43/manychat-facebook-ads-json-not-working-properly-4258?postid=12011#post12011"></a><div class="topic-view_header"><div class="topic-view_header-item"><div class="avatar avatar" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/fercrowe-11989" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/0d38cef8-77af-4429-9b0e-9ec51d48bd54.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/0d38cef8-77af-4429-9b0e-9ec51d48bd54.png" style="width: 100%;" title alt="fercrowe" /></a></div></div></div><div class="topic-view_header-items-gathered"><div class="topic-view_header-item"><span><a class="qa-username link--user username hover-underline" style="color: ;" href="/members/fercrowe-11989">fercrowe</a></span></div><a href="/general-q-a-43" data-track-type="click" data-element-name="Search result topic header link" class="topic-view_header-item text--meta"><span>asked in</span> <span class="topic-view_header-item_category-link">General Q&A</span></a></div></div><div class="topic-view_info"><div class="topic-view_body-container"><div class="topic-view_body" role="button" tabIndex="0"><div class="thread-list-block__title"><a href="/general-q-a-43/manychat-facebook-ads-json-not-working-properly-4258" data-track-type="click" data-element-name="Search result topic title link" class="qa-topic-title thread-list-block__title-link">Manychat Facebook Ads JSON not working properly</a><div class="tooltip tooltip--day tooltip--thread-type" title="Question"><div class="js-tooltip-trigger" aria-haspopup="true"><i class="icon--auto-width icon--question-circle" style></i></div></div></div><p class="thread-list-block__content qa-topic-content"><a href="/general-q-a-43/manychat-facebook-ads-json-not-working-properly-4258?postid=12011#post12011">I created a flow to get users that click on our ad to trigger the Manychat bot, but only the first part of the chat is triggered. When customer enters email, the rest of the flow doesn’t work. I have 44 messages sent on first flow, but then nothing from there. What am I doing wrong? </a></p></div><div class="topic-view_footer"><div><button class="thread-meta-item thread-meta-item--hover-highlight thread-meta-item--likes qa-topic-meta-likes-icon" type="button"><span class="topic__likes-count"><i class="thread-meta-item__icon icon--auto-width icon--thumb-up"></i><span class="thread-meta-item__text js-vote-count qa-topic-meta-likes-content">0</span></span></button></div><span class="thread-meta-item thread-meta-item--hover-highlight is-hidden-S"><a class="qa-topic-meta-views" data-track-type="click" data-element-name="Search result topic meta link" href="/general-q-a-43/manychat-facebook-ads-json-not-working-properly-4258"><span class="topic__views-count"><svg width="20" height="20" viewBox="0 0 20 20" class="thread-meta-item__icon icon--auto-width icon--eye"><path d="M10.0002 3.75C5.8335 3.75 2.27516 6.34167 0.833496 10C2.27516 13.6583 5.8335 16.25 10.0002 16.25C14.1668 16.25 17.7252 13.6583 19.1668 10C17.7252 6.34167 14.1668 3.75 10.0002 3.75ZM10.0002 14.1667C7.70016 14.1667 5.8335 12.3 5.8335 10C5.8335 7.7 7.70016 5.83333 10.0002 5.83333C12.3002 5.83333 14.1668 7.7 14.1668 10C14.1668 12.3 12.3002 14.1667 10.0002 14.1667ZM10.0002 7.5C8.61683 7.5 7.50016 8.61667 7.50016 10C7.50016 11.3833 8.61683 12.5 10.0002 12.5C11.3835 12.5 12.5002 11.3833 12.5002 10C12.5002 8.61667 11.3835 7.5 10.0002 7.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">10</span></span></a></span><span class="thread-meta-item thread-meta-item--comments thread-meta-item--hover-highlight"><a class="qa-topic-meta-replies-icon" data-track-type="click" data-element-name="Search result topic last post link" href="/general-q-a-43/manychat-facebook-ads-json-not-working-properly-4258?postid=12011#post12011"><span class="topic__reply-count"><svg width="14" height="14" class="thread-meta-item__icon icon--auto-width icon--comment" viewBox="0 0 12 13"><path d="M10.8 0.5H1.2C0.54 0.5 0 1.04 0 1.7V12.5L2.4 10.1H10.8C11.46 10.1 12 9.56 12 8.9V1.7C12 1.04 11.46 0.5 10.8 0.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">0</span></span></a></span><span class="thread-meta-item thread-meta-item--last-update thread-meta-item--hover-highlight"><div class="avatar avatar--XS thread-meta-item__icon" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/fercrowe-11989" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/0d38cef8-77af-4429-9b0e-9ec51d48bd54.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/0d38cef8-77af-4429-9b0e-9ec51d48bd54.png" style="width: 100%;" title alt="fercrowe" /></a></div></div><a data-track-type="click" data-element-name="Search result topic post date link" class="qa-topic-meta-last-post-date-link" href="/general-q-a-43/manychat-facebook-ads-json-not-working-properly-4258?postid=12011#post12011"><span class="thread-meta-item__text">21 hours ago</span></a></span></div></div></div></div></div> <div data-preact="topic-list-view/TopicListItemView" class="" data-props="{"topic":{"firstPost":{"id":4105,"author":{"id":5449,"url":"\/members\/yaroslav-5449","name":"Yaroslav","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/4a98b53e-e840-4e7c-a230-e571b939f575.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>Is it possible to set up a chatbot in Telegram to check whether a person is subscribed to a group or channel in Telegram?<\/p>","url":"\/general-q-a-43\/check-subscription-to-the-telegram-channel-1546?postid=4105#post4105","creationDate":"2024-05-07T18:03:26+0000","relativeCreationDate":"6 months ago"},"isTopicUnread":true,"privateId":1179,"id":1546,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":43,"isIdeation":false,"url":"\/general-q-a-43","title":"General Q&A","description":"Any questions you have about using Manychat."},"url":"\/general-q-a-43\/check-subscription-to-the-telegram-channel-1546","title":"Check subscription to the Telegram channel","lastPost":{"id":12008,"author":{"id":11985,"url":"\/members\/nickgkd-11985","name":"NickGKd","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/36bb19a4-37ef-4caf-a50b-ddab45cade01.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>Yes it is possible using TG API<\/p>","url":"\/general-q-a-43\/check-subscription-to-the-telegram-channel-1546?postid=12008#post12008","creationDate":"2024-11-22T16:02:35+0000","relativeCreationDate":"1 day ago"},"lastReply":{"id":12008,"author":{"id":11985,"url":"\/members\/nickgkd-11985","name":"NickGKd","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/36bb19a4-37ef-4caf-a50b-ddab45cade01.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>Yes it is possible using TG API<\/p>","url":"\/general-q-a-43\/check-subscription-to-the-telegram-channel-1546?postid=12008#post12008","creationDate":"2024-11-22T16:02:35+0000","relativeCreationDate":"1 day ago"},"numberOfUnreadReplies":0,"numberOfReplies":1,"numberOfLikes":0,"relevantPost":{"id":4105,"author":{"id":5449,"url":"\/members\/yaroslav-5449","name":"Yaroslav","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/4a98b53e-e840-4e7c-a230-e571b939f575.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>Is it possible to set up a chatbot in Telegram to check whether a person is subscribed to a group or channel in Telegram?<\/p>","url":"\/general-q-a-43\/check-subscription-to-the-telegram-channel-1546?postid=4105#post4105","creationDate":"2024-05-07T18:03:26+0000","relativeCreationDate":"6 months ago"},"numberOfViews":117,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/ask-the-community-5","categoryId":5,"title":"Ask the community","metaRobots":"index, follow","type":0},"lastPostId":"12008"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/","isGuest":true,"csrfToken":"arSsh77dKf3g0EAa_bB0P6KC8TbJx0Wfnv9tgopVm4w","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}"><div class="qa-topic-block topic-view js-thread js-thread-id-1546 topic-view--unread"><a data-track-type="click" data-element-name="Search result topic link" class="topic-view_link" aria-label="Navigate to Check subscription to the Telegram channel" href="/general-q-a-43/check-subscription-to-the-telegram-channel-1546?postid=4105#post4105"></a><div class="topic-view_header"><div class="topic-view_header-item"><div class="avatar avatar" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/yaroslav-5449" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/4a98b53e-e840-4e7c-a230-e571b939f575.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/4a98b53e-e840-4e7c-a230-e571b939f575.png" style="width: 100%;" title alt="Yaroslav" /></a></div></div></div><div class="topic-view_header-items-gathered"><div class="topic-view_header-item"><span><a class="qa-username link--user username hover-underline" style="color: ;" href="/members/yaroslav-5449">Yaroslav</a></span></div><a href="/general-q-a-43" data-track-type="click" data-element-name="Search result topic header link" class="topic-view_header-item text--meta"><span>asked in</span> <span class="topic-view_header-item_category-link">General Q&A</span></a></div></div><div class="topic-view_info"><div class="topic-view_body-container"><div class="topic-view_body" role="button" tabIndex="0"><div class="thread-list-block__title"><a href="/general-q-a-43/check-subscription-to-the-telegram-channel-1546" data-track-type="click" data-element-name="Search result topic title link" class="qa-topic-title thread-list-block__title-link">Check subscription to the Telegram channel</a><div class="tooltip tooltip--day tooltip--thread-type" title="Question"><div class="js-tooltip-trigger" aria-haspopup="true"><i class="icon--auto-width icon--question-circle" style></i></div></div></div><p class="thread-list-block__content qa-topic-content"><a href="/general-q-a-43/check-subscription-to-the-telegram-channel-1546?postid=4105#post4105">Is it possible to set up a chatbot in Telegram to check whether a person is subscribed to a group or channel in Telegram?</a></p></div><div class="topic-view_footer"><div><button class="thread-meta-item thread-meta-item--hover-highlight thread-meta-item--likes qa-topic-meta-likes-icon" type="button"><span class="topic__likes-count"><i class="thread-meta-item__icon icon--auto-width icon--thumb-up"></i><span class="thread-meta-item__text js-vote-count qa-topic-meta-likes-content">0</span></span></button></div><span class="thread-meta-item thread-meta-item--hover-highlight is-hidden-S"><a class="qa-topic-meta-views" data-track-type="click" data-element-name="Search result topic meta link" href="/general-q-a-43/check-subscription-to-the-telegram-channel-1546"><span class="topic__views-count"><svg width="20" height="20" viewBox="0 0 20 20" class="thread-meta-item__icon icon--auto-width icon--eye"><path d="M10.0002 3.75C5.8335 3.75 2.27516 6.34167 0.833496 10C2.27516 13.6583 5.8335 16.25 10.0002 16.25C14.1668 16.25 17.7252 13.6583 19.1668 10C17.7252 6.34167 14.1668 3.75 10.0002 3.75ZM10.0002 14.1667C7.70016 14.1667 5.8335 12.3 5.8335 10C5.8335 7.7 7.70016 5.83333 10.0002 5.83333C12.3002 5.83333 14.1668 7.7 14.1668 10C14.1668 12.3 12.3002 14.1667 10.0002 14.1667ZM10.0002 7.5C8.61683 7.5 7.50016 8.61667 7.50016 10C7.50016 11.3833 8.61683 12.5 10.0002 12.5C11.3835 12.5 12.5002 11.3833 12.5002 10C12.5002 8.61667 11.3835 7.5 10.0002 7.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">117</span></span></a></span><span class="thread-meta-item thread-meta-item--comments thread-meta-item--hover-highlight"><a class="qa-topic-meta-replies-icon" data-track-type="click" data-element-name="Search result topic last post link" href="/general-q-a-43/check-subscription-to-the-telegram-channel-1546?postid=12008#post12008"><span class="topic__reply-count"><svg width="14" height="14" class="thread-meta-item__icon icon--auto-width icon--comment" viewBox="0 0 12 13"><path d="M10.8 0.5H1.2C0.54 0.5 0 1.04 0 1.7V12.5L2.4 10.1H10.8C11.46 10.1 12 9.56 12 8.9V1.7C12 1.04 11.46 0.5 10.8 0.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">1</span></span></a></span><span class="thread-meta-item thread-meta-item--last-update thread-meta-item--hover-highlight"><div class="avatar avatar--XS thread-meta-item__icon" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/nickgkd-11985" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/36bb19a4-37ef-4caf-a50b-ddab45cade01.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/36bb19a4-37ef-4caf-a50b-ddab45cade01.png" style="width: 100%;" title alt="NickGKd" /></a></div></div><a data-track-type="click" data-element-name="Search result topic post date link" class="qa-topic-meta-last-post-date-link" href="/general-q-a-43/check-subscription-to-the-telegram-channel-1546?postid=12008#post12008"><span class="thread-meta-item__text">1 day ago</span></a></span></div></div></div></div></div> <div data-preact="topic-list-view/TopicListItemView" class="" data-props="{"topic":{"firstPost":{"id":12005,"author":{"id":11982,"url":"\/members\/thekoreanvegan-11982","name":"thekoreanvegan","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/748ab7db-e3fa-4882-b6ee-a4f188bd94f1.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>My scheduled Reel posted last night. This morning, I noticed that the automation I set up on it had not been used. When I checked it, I realized that ManyChats is not \u201cseeing\u201d it as posted. This is preventing me from using the \u201cnext reel\/post\u201d as a trigger option for my upcoming reel (for this afternoon). I\u2019ve tried refreshing permissions on ManyChats, refreshing permissions (completely) on Facebook, and making sure the messaging settings on Instagram are correct. Nothing works.<\/p><p>\u00a0<\/p><p>\u00a0<\/p>","url":"\/general-q-a-43\/most-recent-reel-not-showing-up-in-trigger-window-4256?postid=12005#post12005","creationDate":"2024-11-22T15:22:11+0000","relativeCreationDate":"1 day ago"},"isTopicUnread":true,"privateId":3386,"id":4256,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":43,"isIdeation":false,"url":"\/general-q-a-43","title":"General Q&A","description":"Any questions you have about using Manychat."},"url":"\/general-q-a-43\/most-recent-reel-not-showing-up-in-trigger-window-4256","title":"Most Recent Reel Not Showing Up in Trigger Window","lastPost":{"id":12005,"author":{"id":11982,"url":"\/members\/thekoreanvegan-11982","name":"thekoreanvegan","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/748ab7db-e3fa-4882-b6ee-a4f188bd94f1.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>My scheduled Reel posted last night. This morning, I noticed that the automation I set up on it had not been used. When I checked it, I realized that ManyChats is not \u201cseeing\u201d it as posted. This is preventing me from using the \u201cnext reel\/post\u201d as a trigger option for my upcoming reel (for this afternoon). I\u2019ve tried refreshing permissions on ManyChats, refreshing permissions (completely) on Facebook, and making sure the messaging settings on Instagram are correct. Nothing works.<\/p><p>\u00a0<\/p><p>\u00a0<\/p>","url":"\/general-q-a-43\/most-recent-reel-not-showing-up-in-trigger-window-4256?postid=12005#post12005","creationDate":"2024-11-22T15:22:11+0000","relativeCreationDate":"1 day ago"},"numberOfUnreadReplies":0,"numberOfReplies":0,"numberOfLikes":0,"relevantPost":{"id":12005,"author":{"id":11982,"url":"\/members\/thekoreanvegan-11982","name":"thekoreanvegan","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/748ab7db-e3fa-4882-b6ee-a4f188bd94f1.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>My scheduled Reel posted last night. This morning, I noticed that the automation I set up on it had not been used. When I checked it, I realized that ManyChats is not \u201cseeing\u201d it as posted. This is preventing me from using the \u201cnext reel\/post\u201d as a trigger option for my upcoming reel (for this afternoon). I\u2019ve tried refreshing permissions on ManyChats, refreshing permissions (completely) on Facebook, and making sure the messaging settings on Instagram are correct. Nothing works.<\/p><p>\u00a0<\/p><p>\u00a0<\/p>","url":"\/general-q-a-43\/most-recent-reel-not-showing-up-in-trigger-window-4256?postid=12005#post12005","creationDate":"2024-11-22T15:22:11+0000","relativeCreationDate":"1 day ago"},"numberOfViews":3,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/ask-the-community-5","categoryId":5,"title":"Ask the community","metaRobots":"index, follow","type":0},"lastPostId":"12005"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/","isGuest":true,"csrfToken":"arSsh77dKf3g0EAa_bB0P6KC8TbJx0Wfnv9tgopVm4w","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}"><div class="qa-topic-block topic-view js-thread js-thread-id-4256 topic-view--unread"><a data-track-type="click" data-element-name="Search result topic link" class="topic-view_link" aria-label="Navigate to Most Recent Reel Not Showing Up in Trigger Window" href="/general-q-a-43/most-recent-reel-not-showing-up-in-trigger-window-4256?postid=12005#post12005"></a><div class="topic-view_header"><div class="topic-view_header-item"><div class="avatar avatar" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/thekoreanvegan-11982" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/748ab7db-e3fa-4882-b6ee-a4f188bd94f1.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/748ab7db-e3fa-4882-b6ee-a4f188bd94f1.png" style="width: 100%;" title alt="thekoreanvegan" /></a></div></div></div><div class="topic-view_header-items-gathered"><div class="topic-view_header-item"><span><a class="qa-username link--user username hover-underline" style="color: ;" href="/members/thekoreanvegan-11982">thekoreanvegan</a></span></div><a href="/general-q-a-43" data-track-type="click" data-element-name="Search result topic header link" class="topic-view_header-item text--meta"><span>asked in</span> <span class="topic-view_header-item_category-link">General Q&A</span></a></div></div><div class="topic-view_info"><div class="topic-view_body-container"><div class="topic-view_body" role="button" tabIndex="0"><div class="thread-list-block__title"><a href="/general-q-a-43/most-recent-reel-not-showing-up-in-trigger-window-4256" data-track-type="click" data-element-name="Search result topic title link" class="qa-topic-title thread-list-block__title-link">Most Recent Reel Not Showing Up in Trigger Window</a><div class="tooltip tooltip--day tooltip--thread-type" title="Question"><div class="js-tooltip-trigger" aria-haspopup="true"><i class="icon--auto-width icon--question-circle" style></i></div></div></div><p class="thread-list-block__content qa-topic-content"><a href="/general-q-a-43/most-recent-reel-not-showing-up-in-trigger-window-4256?postid=12005#post12005">My scheduled Reel posted last night. This morning, I noticed that the automation I set up on it had not been used. When I checked it, I realized that ManyChats is not “seeing” it as posted. This is preventing me from using the “next reel/post” as a trigger option for my upcoming reel (for this afternoon). I’ve tried refreshing permissions on ManyChats, refreshing permissions (completely) on Facebook, and making sure the messaging settings on Instagram are correct. Nothing works. </a></p></div><div class="topic-view_footer"><div><button class="thread-meta-item thread-meta-item--hover-highlight thread-meta-item--likes qa-topic-meta-likes-icon" type="button"><span class="topic__likes-count"><i class="thread-meta-item__icon icon--auto-width icon--thumb-up"></i><span class="thread-meta-item__text js-vote-count qa-topic-meta-likes-content">0</span></span></button></div><span class="thread-meta-item thread-meta-item--hover-highlight is-hidden-S"><a class="qa-topic-meta-views" data-track-type="click" data-element-name="Search result topic meta link" href="/general-q-a-43/most-recent-reel-not-showing-up-in-trigger-window-4256"><span class="topic__views-count"><svg width="20" height="20" viewBox="0 0 20 20" class="thread-meta-item__icon icon--auto-width icon--eye"><path d="M10.0002 3.75C5.8335 3.75 2.27516 6.34167 0.833496 10C2.27516 13.6583 5.8335 16.25 10.0002 16.25C14.1668 16.25 17.7252 13.6583 19.1668 10C17.7252 6.34167 14.1668 3.75 10.0002 3.75ZM10.0002 14.1667C7.70016 14.1667 5.8335 12.3 5.8335 10C5.8335 7.7 7.70016 5.83333 10.0002 5.83333C12.3002 5.83333 14.1668 7.7 14.1668 10C14.1668 12.3 12.3002 14.1667 10.0002 14.1667ZM10.0002 7.5C8.61683 7.5 7.50016 8.61667 7.50016 10C7.50016 11.3833 8.61683 12.5 10.0002 12.5C11.3835 12.5 12.5002 11.3833 12.5002 10C12.5002 8.61667 11.3835 7.5 10.0002 7.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">3</span></span></a></span><span class="thread-meta-item thread-meta-item--comments thread-meta-item--hover-highlight"><a class="qa-topic-meta-replies-icon" data-track-type="click" data-element-name="Search result topic last post link" href="/general-q-a-43/most-recent-reel-not-showing-up-in-trigger-window-4256?postid=12005#post12005"><span class="topic__reply-count"><svg width="14" height="14" class="thread-meta-item__icon icon--auto-width icon--comment" viewBox="0 0 12 13"><path d="M10.8 0.5H1.2C0.54 0.5 0 1.04 0 1.7V12.5L2.4 10.1H10.8C11.46 10.1 12 9.56 12 8.9V1.7C12 1.04 11.46 0.5 10.8 0.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">0</span></span></a></span><span class="thread-meta-item thread-meta-item--last-update thread-meta-item--hover-highlight"><div class="avatar avatar--XS thread-meta-item__icon" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/thekoreanvegan-11982" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/748ab7db-e3fa-4882-b6ee-a4f188bd94f1.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/748ab7db-e3fa-4882-b6ee-a4f188bd94f1.png" style="width: 100%;" title alt="thekoreanvegan" /></a></div></div><a data-track-type="click" data-element-name="Search result topic post date link" class="qa-topic-meta-last-post-date-link" href="/general-q-a-43/most-recent-reel-not-showing-up-in-trigger-window-4256?postid=12005#post12005"><span class="thread-meta-item__text">1 day ago</span></a></span></div></div></div></div></div> <div data-preact="topic-list-view/TopicListItemView" class="" data-props="{"topic":{"firstPost":{"id":12000,"author":{"id":11919,"url":"\/members\/magdakubis-11919","name":"magdakubis","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/f276ba3e-8f3c-498a-917f-6770ab643bfb.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>I have many automations set up with prompt words - people comment on my Insta posts and get a replay with a link.\u00a0<\/p><p>Is there a way to set up a general automation which will be sent after the original automation? So say someone comments, gets a message with a link that automation is done and then another one will start?<\/p>","url":"\/general-q-a-43\/auto-messages-4254?postid=12000#post12000","creationDate":"2024-11-22T12:47:35+0000","relativeCreationDate":"1 day ago"},"isTopicUnread":true,"privateId":3384,"id":4254,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":43,"isIdeation":false,"url":"\/general-q-a-43","title":"General Q&A","description":"Any questions you have about using Manychat."},"url":"\/general-q-a-43\/auto-messages-4254","title":"Auto messages","lastPost":{"id":12002,"author":{"id":10130,"url":"\/members\/rodrigo-silvano-10130","name":"rodrigo_silvano","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/6bb6b5cc-7158-4602-9537-7ebb8d1ac050.png","userTitle":"Flow Scholar","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Flow Scholar"},"userLevel":2,"badges":[{"title":"Helping Hand","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/5563735d-68a6-4d3b-accc-32197db5d288_thumb.png"}],"isBanned":false},"content":"<p>Hey, \u200b<user-mention data-id=\"11919\">@magdakubis<\/user-mention>\u00a0<\/p><p>\u00a0<\/p><p>Yes, it is possible, but there are a few things you need to be aware of first:<\/p><p>\u00a0<\/p><p>You can set up an automation to respond to comments on your post or reel, but if your automation starts with a button that includes a link, it won\u2019t trigger the 24-hour rule, and the second automation won\u2019t work.<\/p><p>\u00a0<\/p><p>To make it work, you need to set up the first automation with a trigger. The first message must include a button (without a link), and when the user clicks that button, you can then send another message with a button that contains the link.<\/p><p>\u00a0<\/p><p>When the user clicks the second button, it will trigger the next automation.<\/p><p>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/c55e0550-8120-48ae-81c3-b670d289aaa9.png\" \/><\/figure><p>\u00a0<\/p><p>Links that you might think useful:<\/p><p>\u00a0<\/p><p><a href=\"https:\/\/help.manychat.com\/hc\/en-us\/articles\/14281316989724-Instagram-Post-and-Reel-Comments-Trigger\" target=\"_blank\" rel=\"noreferrer noopener nofollow ugc\">https:\/\/help.manychat.com\/hc\/en-us\/articles\/14281316989724-Instagram-Post-and-Reel-Comments-Trigger<\/a><\/p><p>\u00a0<a href=\"https:\/\/help.manychat.com\/hc\/en-us\/articles\/14281199732892-Sending-messages-outside-of-the-24-hour-and-7-days-windows\" target=\"_blank\" rel=\"noreferrer noopener nofollow ugc\">https:\/\/help.manychat.com\/hc\/en-us\/articles\/14281199732892-Sending-messages-outside-of-the-24-hour-and-7-days-windows<\/a><\/p><p>\u00a0<\/p>","url":"\/general-q-a-43\/auto-messages-4254?postid=12002#post12002","creationDate":"2024-11-22T14:05:56+0000","relativeCreationDate":"1 day ago"},"lastReply":{"id":12002,"author":{"id":10130,"url":"\/members\/rodrigo-silvano-10130","name":"rodrigo_silvano","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/6bb6b5cc-7158-4602-9537-7ebb8d1ac050.png","userTitle":"Flow Scholar","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Flow Scholar"},"userLevel":2,"badges":[{"title":"Helping Hand","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/5563735d-68a6-4d3b-accc-32197db5d288_thumb.png"}],"isBanned":false},"content":"<p>Hey, \u200b<user-mention data-id=\"11919\">@magdakubis<\/user-mention>\u00a0<\/p><p>\u00a0<\/p><p>Yes, it is possible, but there are a few things you need to be aware of first:<\/p><p>\u00a0<\/p><p>You can set up an automation to respond to comments on your post or reel, but if your automation starts with a button that includes a link, it won\u2019t trigger the 24-hour rule, and the second automation won\u2019t work.<\/p><p>\u00a0<\/p><p>To make it work, you need to set up the first automation with a trigger. The first message must include a button (without a link), and when the user clicks that button, you can then send another message with a button that contains the link.<\/p><p>\u00a0<\/p><p>When the user clicks the second button, it will trigger the next automation.<\/p><p>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/c55e0550-8120-48ae-81c3-b670d289aaa9.png\" \/><\/figure><p>\u00a0<\/p><p>Links that you might think useful:<\/p><p>\u00a0<\/p><p><a href=\"https:\/\/help.manychat.com\/hc\/en-us\/articles\/14281316989724-Instagram-Post-and-Reel-Comments-Trigger\" target=\"_blank\" rel=\"noreferrer noopener nofollow ugc\">https:\/\/help.manychat.com\/hc\/en-us\/articles\/14281316989724-Instagram-Post-and-Reel-Comments-Trigger<\/a><\/p><p>\u00a0<a href=\"https:\/\/help.manychat.com\/hc\/en-us\/articles\/14281199732892-Sending-messages-outside-of-the-24-hour-and-7-days-windows\" target=\"_blank\" rel=\"noreferrer noopener nofollow ugc\">https:\/\/help.manychat.com\/hc\/en-us\/articles\/14281199732892-Sending-messages-outside-of-the-24-hour-and-7-days-windows<\/a><\/p><p>\u00a0<\/p>","url":"\/general-q-a-43\/auto-messages-4254?postid=12002#post12002","creationDate":"2024-11-22T14:05:56+0000","relativeCreationDate":"1 day ago"},"numberOfUnreadReplies":0,"numberOfReplies":1,"numberOfLikes":0,"relevantPost":{"id":12000,"author":{"id":11919,"url":"\/members\/magdakubis-11919","name":"magdakubis","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/f276ba3e-8f3c-498a-917f-6770ab643bfb.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>I have many automations set up with prompt words - people comment on my Insta posts and get a replay with a link.\u00a0<\/p><p>Is there a way to set up a general automation which will be sent after the original automation? So say someone comments, gets a message with a link that automation is done and then another one will start?<\/p>","url":"\/general-q-a-43\/auto-messages-4254?postid=12000#post12000","creationDate":"2024-11-22T12:47:35+0000","relativeCreationDate":"1 day ago"},"numberOfViews":19,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/ask-the-community-5","categoryId":5,"title":"Ask the community","metaRobots":"index, follow","type":0},"lastPostId":"12002"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/","isGuest":true,"csrfToken":"arSsh77dKf3g0EAa_bB0P6KC8TbJx0Wfnv9tgopVm4w","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}"><div class="qa-topic-block topic-view js-thread js-thread-id-4254 topic-view--unread"><a data-track-type="click" data-element-name="Search result topic link" class="topic-view_link" aria-label="Navigate to Auto messages" href="/general-q-a-43/auto-messages-4254?postid=12000#post12000"></a><div class="topic-view_header"><div class="topic-view_header-item"><div class="avatar avatar" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/magdakubis-11919" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/f276ba3e-8f3c-498a-917f-6770ab643bfb.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/f276ba3e-8f3c-498a-917f-6770ab643bfb.png" style="width: 100%;" title alt="magdakubis" /></a></div></div></div><div class="topic-view_header-items-gathered"><div class="topic-view_header-item"><span><a class="qa-username link--user username hover-underline" style="color: ;" href="/members/magdakubis-11919">magdakubis</a></span></div><a href="/general-q-a-43" data-track-type="click" data-element-name="Search result topic header link" class="topic-view_header-item text--meta"><span>asked in</span> <span class="topic-view_header-item_category-link">General Q&A</span></a></div></div><div class="topic-view_info"><div class="topic-view_body-container"><div class="topic-view_body" role="button" tabIndex="0"><div class="thread-list-block__title"><a href="/general-q-a-43/auto-messages-4254" data-track-type="click" data-element-name="Search result topic title link" class="qa-topic-title thread-list-block__title-link">Auto messages</a><div class="tooltip tooltip--day tooltip--thread-type" title="Question"><div class="js-tooltip-trigger" aria-haspopup="true"><i class="icon--auto-width icon--question-circle" style></i></div></div></div><p class="thread-list-block__content qa-topic-content"><a href="/general-q-a-43/auto-messages-4254?postid=12000#post12000">I have many automations set up with prompt words - people comment on my Insta posts and get a replay with a link. Is there a way to set up a general automation which will be sent after the original automation? So say someone comments, gets a message with a link that automation is done and then another one will start?</a></p></div><div class="topic-view_footer"><div><button class="thread-meta-item thread-meta-item--hover-highlight thread-meta-item--likes qa-topic-meta-likes-icon" type="button"><span class="topic__likes-count"><i class="thread-meta-item__icon icon--auto-width icon--thumb-up"></i><span class="thread-meta-item__text js-vote-count qa-topic-meta-likes-content">0</span></span></button></div><span class="thread-meta-item thread-meta-item--hover-highlight is-hidden-S"><a class="qa-topic-meta-views" data-track-type="click" data-element-name="Search result topic meta link" href="/general-q-a-43/auto-messages-4254"><span class="topic__views-count"><svg width="20" height="20" viewBox="0 0 20 20" class="thread-meta-item__icon icon--auto-width icon--eye"><path d="M10.0002 3.75C5.8335 3.75 2.27516 6.34167 0.833496 10C2.27516 13.6583 5.8335 16.25 10.0002 16.25C14.1668 16.25 17.7252 13.6583 19.1668 10C17.7252 6.34167 14.1668 3.75 10.0002 3.75ZM10.0002 14.1667C7.70016 14.1667 5.8335 12.3 5.8335 10C5.8335 7.7 7.70016 5.83333 10.0002 5.83333C12.3002 5.83333 14.1668 7.7 14.1668 10C14.1668 12.3 12.3002 14.1667 10.0002 14.1667ZM10.0002 7.5C8.61683 7.5 7.50016 8.61667 7.50016 10C7.50016 11.3833 8.61683 12.5 10.0002 12.5C11.3835 12.5 12.5002 11.3833 12.5002 10C12.5002 8.61667 11.3835 7.5 10.0002 7.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">19</span></span></a></span><span class="thread-meta-item thread-meta-item--comments thread-meta-item--hover-highlight"><a class="qa-topic-meta-replies-icon" data-track-type="click" data-element-name="Search result topic last post link" href="/general-q-a-43/auto-messages-4254?postid=12002#post12002"><span class="topic__reply-count"><svg width="14" height="14" class="thread-meta-item__icon icon--auto-width icon--comment" viewBox="0 0 12 13"><path d="M10.8 0.5H1.2C0.54 0.5 0 1.04 0 1.7V12.5L2.4 10.1H10.8C11.46 10.1 12 9.56 12 8.9V1.7C12 1.04 11.46 0.5 10.8 0.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">1</span></span></a></span><span class="thread-meta-item thread-meta-item--last-update thread-meta-item--hover-highlight"><div class="avatar avatar--XS thread-meta-item__icon" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/rodrigo-silvano-10130" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/6bb6b5cc-7158-4602-9537-7ebb8d1ac050.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/6bb6b5cc-7158-4602-9537-7ebb8d1ac050.png" style="width: 100%;" title alt="rodrigo_silvano" /></a></div></div><a data-track-type="click" data-element-name="Search result topic post date link" class="qa-topic-meta-last-post-date-link" href="/general-q-a-43/auto-messages-4254?postid=12002#post12002"><span class="thread-meta-item__text">1 day ago</span></a></span></div></div></div></div></div> <div data-preact="topic-list-view/TopicListItemView" class="" data-props="{"topic":{"firstPost":{"id":11985,"author":{"id":11970,"url":"\/members\/jessalynarthur-11970","name":"Jessalynarthur","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/0611e86a-2d2a-420b-8b33-10b71954e5a7.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>Hello I have a Shopify page where I sell differente items at different price points. What should I choose here? I cant set one price since the items in my store vary prices. What formula works??\u00a0<br \/><br \/>Thank you for your help :)<br \/><br \/>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/51497d1d-d3b4-4bab-85ae-b0778fbcafa1.png\" \/><\/figure><p>\u00a0<\/p>","url":"\/general-q-a-43\/manychat-pixel-value-formula-4251?postid=11985#post11985","creationDate":"2024-11-22T00:15:18+0000","relativeCreationDate":"1 day ago"},"isTopicUnread":true,"privateId":3382,"id":4251,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":43,"isIdeation":false,"url":"\/general-q-a-43","title":"General Q&A","description":"Any questions you have about using Manychat."},"url":"\/general-q-a-43\/manychat-pixel-value-formula-4251","title":"Manychat Pixel Value Formula??","lastPost":{"id":11994,"author":{"id":100,"url":"\/members\/gustavo-boregio-100","name":"Gustavo Boregio","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/70299c50-433f-4094-beb4-c1f7bbfdff2d.png","userTitle":"Manychat Community Moderator","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Automation Superstar"},"userLevel":7,"badges":[{"title":"Product Expert","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/ce442c18-eb35-49d1-9e33-32ebae2f01ce_thumb.png"},{"title":"Smooth Talker","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/ae607e3e-8990-4381-beb0-9179cf1db584_thumb.png"},{"title":"Helping Hand","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/5563735d-68a6-4d3b-accc-32197db5d288_thumb.png"},{"title":"Star Conversationalist","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/49a07d80-33f6-4eed-8ac7-5e379e5386e3_thumb.png"},{"title":"Founding Member","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/c8747c64-c398-4729-973c-92372c2a224c_thumb.png"},{"title":"Manychat Educator","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/91374c35-d48e-4d56-aa9e-b652482a2b43_thumb.png"},{"title":"Manychat Community Moderator","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/d3ca1853-0627-4ab9-9a45-ef54b5ea5ad7_thumb.png"}],"isBanned":false},"content":"<p>\u200b<user-mention data-id=\"11970\">@Jessalynarthur<\/user-mention>\u00a0if you click on the curly brackets { } you can select a custom field value to put there.<\/p><p>So you can set the field's value before (with the price of the product they picked), and use that user field for the conversion event.\u00a0<\/p>","url":"\/general-q-a-43\/manychat-pixel-value-formula-4251?postid=11994#post11994","creationDate":"2024-11-22T10:04:13+0000","relativeCreationDate":"1 day ago"},"lastReply":{"id":11994,"author":{"id":100,"url":"\/members\/gustavo-boregio-100","name":"Gustavo Boregio","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/70299c50-433f-4094-beb4-c1f7bbfdff2d.png","userTitle":"Manychat Community Moderator","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Automation Superstar"},"userLevel":7,"badges":[{"title":"Product Expert","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/ce442c18-eb35-49d1-9e33-32ebae2f01ce_thumb.png"},{"title":"Smooth Talker","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/ae607e3e-8990-4381-beb0-9179cf1db584_thumb.png"},{"title":"Helping Hand","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/5563735d-68a6-4d3b-accc-32197db5d288_thumb.png"},{"title":"Star Conversationalist","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/49a07d80-33f6-4eed-8ac7-5e379e5386e3_thumb.png"},{"title":"Founding Member","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/c8747c64-c398-4729-973c-92372c2a224c_thumb.png"},{"title":"Manychat Educator","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/91374c35-d48e-4d56-aa9e-b652482a2b43_thumb.png"},{"title":"Manychat Community Moderator","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/d3ca1853-0627-4ab9-9a45-ef54b5ea5ad7_thumb.png"}],"isBanned":false},"content":"<p>\u200b<user-mention data-id=\"11970\">@Jessalynarthur<\/user-mention>\u00a0if you click on the curly brackets { } you can select a custom field value to put there.<\/p><p>So you can set the field's value before (with the price of the product they picked), and use that user field for the conversion event.\u00a0<\/p>","url":"\/general-q-a-43\/manychat-pixel-value-formula-4251?postid=11994#post11994","creationDate":"2024-11-22T10:04:13+0000","relativeCreationDate":"1 day ago"},"numberOfUnreadReplies":0,"numberOfReplies":1,"numberOfLikes":0,"relevantPost":{"id":11985,"author":{"id":11970,"url":"\/members\/jessalynarthur-11970","name":"Jessalynarthur","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/0611e86a-2d2a-420b-8b33-10b71954e5a7.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>Hello I have a Shopify page where I sell differente items at different price points. What should I choose here? I cant set one price since the items in my store vary prices. What formula works??\u00a0<br \/><br \/>Thank you for your help :)<br \/><br \/>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/51497d1d-d3b4-4bab-85ae-b0778fbcafa1.png\" \/><\/figure><p>\u00a0<\/p>","url":"\/general-q-a-43\/manychat-pixel-value-formula-4251?postid=11985#post11985","creationDate":"2024-11-22T00:15:18+0000","relativeCreationDate":"1 day ago"},"numberOfViews":9,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/ask-the-community-5","categoryId":5,"title":"Ask the community","metaRobots":"index, follow","type":0},"lastPostId":"11994"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/","isGuest":true,"csrfToken":"arSsh77dKf3g0EAa_bB0P6KC8TbJx0Wfnv9tgopVm4w","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}"><div class="qa-topic-block topic-view js-thread js-thread-id-4251 topic-view--unread"><a data-track-type="click" data-element-name="Search result topic link" class="topic-view_link" aria-label="Navigate to Manychat Pixel Value Formula??" href="/general-q-a-43/manychat-pixel-value-formula-4251?postid=11985#post11985"></a><div class="topic-view_header"><div class="topic-view_header-item"><div class="avatar avatar" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/jessalynarthur-11970" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/0611e86a-2d2a-420b-8b33-10b71954e5a7.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/0611e86a-2d2a-420b-8b33-10b71954e5a7.png" style="width: 100%;" title alt="Jessalynarthur" /></a></div></div></div><div class="topic-view_header-items-gathered"><div class="topic-view_header-item"><span><a class="qa-username link--user username hover-underline" style="color: ;" href="/members/jessalynarthur-11970">Jessalynarthur</a></span></div><a href="/general-q-a-43" data-track-type="click" data-element-name="Search result topic header link" class="topic-view_header-item text--meta"><span>asked in</span> <span class="topic-view_header-item_category-link">General Q&A</span></a></div></div><div class="topic-view_info"><div class="topic-view_body-container"><div class="topic-view_body" role="button" tabIndex="0"><div class="thread-list-block__title"><a href="/general-q-a-43/manychat-pixel-value-formula-4251" data-track-type="click" data-element-name="Search result topic title link" class="qa-topic-title thread-list-block__title-link">Manychat Pixel Value Formula??</a><div class="tooltip tooltip--day tooltip--thread-type" title="Question"><div class="js-tooltip-trigger" aria-haspopup="true"><i class="icon--auto-width icon--question-circle" style></i></div></div></div><p class="thread-list-block__content qa-topic-content"><a href="/general-q-a-43/manychat-pixel-value-formula-4251?postid=11985#post11985">Hello I have a Shopify page where I sell differente items at different price points. What should I choose here? I cant set one price since the items in my store vary prices. What formula works?? Thank you for your help :) </a></p></div><div class="topic-view_footer"><div><button class="thread-meta-item thread-meta-item--hover-highlight thread-meta-item--likes qa-topic-meta-likes-icon" type="button"><span class="topic__likes-count"><i class="thread-meta-item__icon icon--auto-width icon--thumb-up"></i><span class="thread-meta-item__text js-vote-count qa-topic-meta-likes-content">0</span></span></button></div><span class="thread-meta-item thread-meta-item--hover-highlight is-hidden-S"><a class="qa-topic-meta-views" data-track-type="click" data-element-name="Search result topic meta link" href="/general-q-a-43/manychat-pixel-value-formula-4251"><span class="topic__views-count"><svg width="20" height="20" viewBox="0 0 20 20" class="thread-meta-item__icon icon--auto-width icon--eye"><path d="M10.0002 3.75C5.8335 3.75 2.27516 6.34167 0.833496 10C2.27516 13.6583 5.8335 16.25 10.0002 16.25C14.1668 16.25 17.7252 13.6583 19.1668 10C17.7252 6.34167 14.1668 3.75 10.0002 3.75ZM10.0002 14.1667C7.70016 14.1667 5.8335 12.3 5.8335 10C5.8335 7.7 7.70016 5.83333 10.0002 5.83333C12.3002 5.83333 14.1668 7.7 14.1668 10C14.1668 12.3 12.3002 14.1667 10.0002 14.1667ZM10.0002 7.5C8.61683 7.5 7.50016 8.61667 7.50016 10C7.50016 11.3833 8.61683 12.5 10.0002 12.5C11.3835 12.5 12.5002 11.3833 12.5002 10C12.5002 8.61667 11.3835 7.5 10.0002 7.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">9</span></span></a></span><span class="thread-meta-item thread-meta-item--comments thread-meta-item--hover-highlight"><a class="qa-topic-meta-replies-icon" data-track-type="click" data-element-name="Search result topic last post link" href="/general-q-a-43/manychat-pixel-value-formula-4251?postid=11994#post11994"><span class="topic__reply-count"><svg width="14" height="14" class="thread-meta-item__icon icon--auto-width icon--comment" viewBox="0 0 12 13"><path d="M10.8 0.5H1.2C0.54 0.5 0 1.04 0 1.7V12.5L2.4 10.1H10.8C11.46 10.1 12 9.56 12 8.9V1.7C12 1.04 11.46 0.5 10.8 0.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">1</span></span></a></span><span class="thread-meta-item thread-meta-item--last-update thread-meta-item--hover-highlight"><div class="avatar avatar--XS thread-meta-item__icon" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/gustavo-boregio-100" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/70299c50-433f-4094-beb4-c1f7bbfdff2d.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/70299c50-433f-4094-beb4-c1f7bbfdff2d.png" style="width: 100%;" title alt="Gustavo Boregio" /></a></div></div><a data-track-type="click" data-element-name="Search result topic post date link" class="qa-topic-meta-last-post-date-link" href="/general-q-a-43/manychat-pixel-value-formula-4251?postid=11994#post11994"><span class="thread-meta-item__text">1 day ago</span></a></span></div></div></div></div></div> <div data-preact="topic-list-view/TopicListItemView" class="" data-props="{"topic":{"firstPost":{"id":11812,"author":{"id":11855,"url":"\/members\/vitrics-11855","name":"vitrics","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/9249772d-aafb-4708-a1ab-6a82579bc30e.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>I am trying to use Telegram Broadcasting Feature. At the moment, I only can broadcast to my subscribed users via Telegram Bot. I want to imports user phone numbers onto ManyChat and then have ManyChat convert those numbers to telegram username so I can broadcast. Is there a way to make this happen or any other way to convert phone numbers to telegram users name? Please help with this...<\/p>","url":"\/general-q-a-43\/telegram-broadcasting-feature-4209?postid=11812#post11812","creationDate":"2024-11-19T06:37:21+0000","relativeCreationDate":"4 days ago"},"isTopicUnread":true,"privateId":3349,"id":4209,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":43,"isIdeation":false,"url":"\/general-q-a-43","title":"General Q&A","description":"Any questions you have about using Manychat."},"url":"\/general-q-a-43\/telegram-broadcasting-feature-4209","title":"Telegram Broadcasting Feature","lastPost":{"id":11992,"author":{"id":100,"url":"\/members\/gustavo-boregio-100","name":"Gustavo Boregio","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/70299c50-433f-4094-beb4-c1f7bbfdff2d.png","userTitle":"Manychat Community Moderator","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Automation Superstar"},"userLevel":7,"badges":[{"title":"Product Expert","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/ce442c18-eb35-49d1-9e33-32ebae2f01ce_thumb.png"},{"title":"Smooth Talker","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/ae607e3e-8990-4381-beb0-9179cf1db584_thumb.png"},{"title":"Helping Hand","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/5563735d-68a6-4d3b-accc-32197db5d288_thumb.png"},{"title":"Star Conversationalist","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/49a07d80-33f6-4eed-8ac7-5e379e5386e3_thumb.png"},{"title":"Founding Member","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/c8747c64-c398-4729-973c-92372c2a224c_thumb.png"},{"title":"Manychat Educator","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/91374c35-d48e-4d56-aa9e-b652482a2b43_thumb.png"},{"title":"Manychat Community Moderator","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/d3ca1853-0627-4ab9-9a45-ef54b5ea5ad7_thumb.png"}],"isBanned":false},"content":"<p>\u200b<user-mention data-id=\"11855\">@vitrics<\/user-mention>\u00a0got it!<\/p><p>I'm not sure in this case.<\/p><p>I'd have to do some testing to get to the bottom of it.<\/p><p>My guess is either there different personal privacy settings in these accounts, or the 2nd account had the Telegram account deleted and therefore disappeared.<\/p><p>You can also always check with support to see if they have better insight into this scenario.<\/p>","url":"\/general-q-a-43\/telegram-broadcasting-feature-4209?postid=11992#post11992","creationDate":"2024-11-22T09:59:55+0000","relativeCreationDate":"1 day ago"},"lastReply":{"id":11992,"author":{"id":100,"url":"\/members\/gustavo-boregio-100","name":"Gustavo Boregio","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/70299c50-433f-4094-beb4-c1f7bbfdff2d.png","userTitle":"Manychat Community Moderator","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Automation Superstar"},"userLevel":7,"badges":[{"title":"Product Expert","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/ce442c18-eb35-49d1-9e33-32ebae2f01ce_thumb.png"},{"title":"Smooth Talker","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/ae607e3e-8990-4381-beb0-9179cf1db584_thumb.png"},{"title":"Helping Hand","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/5563735d-68a6-4d3b-accc-32197db5d288_thumb.png"},{"title":"Star Conversationalist","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/49a07d80-33f6-4eed-8ac7-5e379e5386e3_thumb.png"},{"title":"Founding Member","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/c8747c64-c398-4729-973c-92372c2a224c_thumb.png"},{"title":"Manychat Educator","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/91374c35-d48e-4d56-aa9e-b652482a2b43_thumb.png"},{"title":"Manychat Community Moderator","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/d3ca1853-0627-4ab9-9a45-ef54b5ea5ad7_thumb.png"}],"isBanned":false},"content":"<p>\u200b<user-mention data-id=\"11855\">@vitrics<\/user-mention>\u00a0got it!<\/p><p>I'm not sure in this case.<\/p><p>I'd have to do some testing to get to the bottom of it.<\/p><p>My guess is either there different personal privacy settings in these accounts, or the 2nd account had the Telegram account deleted and therefore disappeared.<\/p><p>You can also always check with support to see if they have better insight into this scenario.<\/p>","url":"\/general-q-a-43\/telegram-broadcasting-feature-4209?postid=11992#post11992","creationDate":"2024-11-22T09:59:55+0000","relativeCreationDate":"1 day ago"},"numberOfUnreadReplies":0,"numberOfReplies":5,"numberOfLikes":0,"relevantPost":{"id":11812,"author":{"id":11855,"url":"\/members\/vitrics-11855","name":"vitrics","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/9249772d-aafb-4708-a1ab-6a82579bc30e.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>I am trying to use Telegram Broadcasting Feature. At the moment, I only can broadcast to my subscribed users via Telegram Bot. I want to imports user phone numbers onto ManyChat and then have ManyChat convert those numbers to telegram username so I can broadcast. Is there a way to make this happen or any other way to convert phone numbers to telegram users name? Please help with this...<\/p>","url":"\/general-q-a-43\/telegram-broadcasting-feature-4209?postid=11812#post11812","creationDate":"2024-11-19T06:37:21+0000","relativeCreationDate":"4 days ago"},"numberOfViews":21,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/ask-the-community-5","categoryId":5,"title":"Ask the community","metaRobots":"index, follow","type":0},"lastPostId":"11992"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/","isGuest":true,"csrfToken":"arSsh77dKf3g0EAa_bB0P6KC8TbJx0Wfnv9tgopVm4w","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}"><div class="qa-topic-block topic-view js-thread js-thread-id-4209 topic-view--unread"><a data-track-type="click" data-element-name="Search result topic link" class="topic-view_link" aria-label="Navigate to Telegram Broadcasting Feature" href="/general-q-a-43/telegram-broadcasting-feature-4209?postid=11812#post11812"></a><div class="topic-view_header"><div class="topic-view_header-item"><div class="avatar avatar" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/vitrics-11855" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/9249772d-aafb-4708-a1ab-6a82579bc30e.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/9249772d-aafb-4708-a1ab-6a82579bc30e.png" style="width: 100%;" title alt="vitrics" /></a></div></div></div><div class="topic-view_header-items-gathered"><div class="topic-view_header-item"><span><a class="qa-username link--user username hover-underline" style="color: ;" href="/members/vitrics-11855">vitrics</a></span><span class="user-title text--meta">Up-and-Comer</span></div><a href="/general-q-a-43" data-track-type="click" data-element-name="Search result topic header link" class="topic-view_header-item text--meta"><span>asked in</span> <span class="topic-view_header-item_category-link">General Q&A</span></a></div></div><div class="topic-view_info"><div class="topic-view_body-container"><div class="topic-view_body" role="button" tabIndex="0"><div class="thread-list-block__title"><a href="/general-q-a-43/telegram-broadcasting-feature-4209" data-track-type="click" data-element-name="Search result topic title link" class="qa-topic-title thread-list-block__title-link">Telegram Broadcasting Feature</a><div class="tooltip tooltip--day tooltip--thread-type" title="Question"><div class="js-tooltip-trigger" aria-haspopup="true"><i class="icon--auto-width icon--question-circle" style></i></div></div></div><p class="thread-list-block__content qa-topic-content"><a href="/general-q-a-43/telegram-broadcasting-feature-4209?postid=11812#post11812">I am trying to use Telegram Broadcasting Feature. At the moment, I only can broadcast to my subscribed users via Telegram Bot. I want to imports user phone numbers onto ManyChat and then have ManyChat convert those numbers to telegram username so I can broadcast. Is there a way to make this happen or any other way to convert phone numbers to telegram users name? Please help with this...</a></p></div><div class="topic-view_footer"><div><button class="thread-meta-item thread-meta-item--hover-highlight thread-meta-item--likes qa-topic-meta-likes-icon" type="button"><span class="topic__likes-count"><i class="thread-meta-item__icon icon--auto-width icon--thumb-up"></i><span class="thread-meta-item__text js-vote-count qa-topic-meta-likes-content">0</span></span></button></div><span class="thread-meta-item thread-meta-item--hover-highlight is-hidden-S"><a class="qa-topic-meta-views" data-track-type="click" data-element-name="Search result topic meta link" href="/general-q-a-43/telegram-broadcasting-feature-4209"><span class="topic__views-count"><svg width="20" height="20" viewBox="0 0 20 20" class="thread-meta-item__icon icon--auto-width icon--eye"><path d="M10.0002 3.75C5.8335 3.75 2.27516 6.34167 0.833496 10C2.27516 13.6583 5.8335 16.25 10.0002 16.25C14.1668 16.25 17.7252 13.6583 19.1668 10C17.7252 6.34167 14.1668 3.75 10.0002 3.75ZM10.0002 14.1667C7.70016 14.1667 5.8335 12.3 5.8335 10C5.8335 7.7 7.70016 5.83333 10.0002 5.83333C12.3002 5.83333 14.1668 7.7 14.1668 10C14.1668 12.3 12.3002 14.1667 10.0002 14.1667ZM10.0002 7.5C8.61683 7.5 7.50016 8.61667 7.50016 10C7.50016 11.3833 8.61683 12.5 10.0002 12.5C11.3835 12.5 12.5002 11.3833 12.5002 10C12.5002 8.61667 11.3835 7.5 10.0002 7.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">21</span></span></a></span><span class="thread-meta-item thread-meta-item--comments thread-meta-item--hover-highlight"><a class="qa-topic-meta-replies-icon" data-track-type="click" data-element-name="Search result topic last post link" href="/general-q-a-43/telegram-broadcasting-feature-4209?postid=11992#post11992"><span class="topic__reply-count"><svg width="14" height="14" class="thread-meta-item__icon icon--auto-width icon--comment" viewBox="0 0 12 13"><path d="M10.8 0.5H1.2C0.54 0.5 0 1.04 0 1.7V12.5L2.4 10.1H10.8C11.46 10.1 12 9.56 12 8.9V1.7C12 1.04 11.46 0.5 10.8 0.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">5</span></span></a></span><span class="thread-meta-item thread-meta-item--last-update thread-meta-item--hover-highlight"><div class="avatar avatar--XS thread-meta-item__icon" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/gustavo-boregio-100" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/70299c50-433f-4094-beb4-c1f7bbfdff2d.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/70299c50-433f-4094-beb4-c1f7bbfdff2d.png" style="width: 100%;" title alt="Gustavo Boregio" /></a></div></div><a data-track-type="click" data-element-name="Search result topic post date link" class="qa-topic-meta-last-post-date-link" href="/general-q-a-43/telegram-broadcasting-feature-4209?postid=11992#post11992"><span class="thread-meta-item__text">1 day ago</span></a></span></div></div></div></div></div> <div data-preact="topic-list-view/TopicListItemView" class="" data-props="{"topic":{"firstPost":{"id":11981,"author":{"id":8739,"url":"\/members\/allison-doyle-8739","name":"Allison Doyle","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/162ceca9-f470-4513-b65c-13a017c21db7.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>Has anyone experienced this? I have a post where they can comment 2 different keywords and only one trigger is getting DM\u2019d to them. Whichever key word they comment first gets sent. Even when they comment the 2nd key word on a different line it doesn\u2019t go through. Any thoughts on how to fix this??\u00a0 Thanks!<\/p>","url":"\/general-q-a-43\/2-comments-at-a-time-don-t-work-4250?postid=11981#post11981","creationDate":"2024-11-21T23:12:15+0000","relativeCreationDate":"1 day ago"},"isTopicUnread":true,"privateId":3381,"id":4250,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":43,"isIdeation":false,"url":"\/general-q-a-43","title":"General Q&A","description":"Any questions you have about using Manychat."},"url":"\/general-q-a-43\/2-comments-at-a-time-don-t-work-4250","title":"2 comments at a time don't work","lastPost":{"id":11983,"author":{"id":10130,"url":"\/members\/rodrigo-silvano-10130","name":"rodrigo_silvano","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/6bb6b5cc-7158-4602-9537-7ebb8d1ac050.png","userTitle":"Flow Scholar","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Flow Scholar"},"userLevel":2,"badges":[{"title":"Helping Hand","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/5563735d-68a6-4d3b-accc-32197db5d288_thumb.png"}],"isBanned":false},"content":"<p>Hey, \u200b<user-mention data-id=\"8739\">@Allison Doyle<\/user-mention>\u00a0<\/p><p>\u00a0<\/p><p>The first chosen keyword by the user will be activated. The second one will not.<\/p><p>\u00a0<\/p><p>You can see more details here:<a href=\"https:\/\/help.manychat.com\/hc\/en-us\/articles\/14281316989724-Instagram-Post-and-Reel-Comments-Trigger#h_01J3JPFSG1S0Q0924HVRVYC0J6\" target=\"_blank\" rel=\"noreferrer noopener nofollow ugc\">https:\/\/help.manychat.com\/hc\/en-us\/articles\/14281316989724-Instagram-Post-and-Reel-Comments-Trigger#h_01J3JPFSG1S0Q0924HVRVYC0J6<\/a><\/p>","url":"\/general-q-a-43\/2-comments-at-a-time-don-t-work-4250?postid=11983#post11983","creationDate":"2024-11-21T23:25:01+0000","relativeCreationDate":"1 day ago"},"lastReply":{"id":11983,"author":{"id":10130,"url":"\/members\/rodrigo-silvano-10130","name":"rodrigo_silvano","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/6bb6b5cc-7158-4602-9537-7ebb8d1ac050.png","userTitle":"Flow Scholar","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Flow Scholar"},"userLevel":2,"badges":[{"title":"Helping Hand","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/5563735d-68a6-4d3b-accc-32197db5d288_thumb.png"}],"isBanned":false},"content":"<p>Hey, \u200b<user-mention data-id=\"8739\">@Allison Doyle<\/user-mention>\u00a0<\/p><p>\u00a0<\/p><p>The first chosen keyword by the user will be activated. The second one will not.<\/p><p>\u00a0<\/p><p>You can see more details here:<a href=\"https:\/\/help.manychat.com\/hc\/en-us\/articles\/14281316989724-Instagram-Post-and-Reel-Comments-Trigger#h_01J3JPFSG1S0Q0924HVRVYC0J6\" target=\"_blank\" rel=\"noreferrer noopener nofollow ugc\">https:\/\/help.manychat.com\/hc\/en-us\/articles\/14281316989724-Instagram-Post-and-Reel-Comments-Trigger#h_01J3JPFSG1S0Q0924HVRVYC0J6<\/a><\/p>","url":"\/general-q-a-43\/2-comments-at-a-time-don-t-work-4250?postid=11983#post11983","creationDate":"2024-11-21T23:25:01+0000","relativeCreationDate":"1 day ago"},"numberOfUnreadReplies":0,"numberOfReplies":1,"numberOfLikes":0,"relevantPost":{"id":11981,"author":{"id":8739,"url":"\/members\/allison-doyle-8739","name":"Allison Doyle","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/162ceca9-f470-4513-b65c-13a017c21db7.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>Has anyone experienced this? I have a post where they can comment 2 different keywords and only one trigger is getting DM\u2019d to them. Whichever key word they comment first gets sent. Even when they comment the 2nd key word on a different line it doesn\u2019t go through. Any thoughts on how to fix this??\u00a0 Thanks!<\/p>","url":"\/general-q-a-43\/2-comments-at-a-time-don-t-work-4250?postid=11981#post11981","creationDate":"2024-11-21T23:12:15+0000","relativeCreationDate":"1 day ago"},"numberOfViews":10,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/ask-the-community-5","categoryId":5,"title":"Ask the community","metaRobots":"index, follow","type":0},"lastPostId":"11983"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/","isGuest":true,"csrfToken":"arSsh77dKf3g0EAa_bB0P6KC8TbJx0Wfnv9tgopVm4w","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}"><div class="qa-topic-block topic-view js-thread js-thread-id-4250 topic-view--unread"><a data-track-type="click" data-element-name="Search result topic link" class="topic-view_link" aria-label="Navigate to 2 comments at a time don't work" href="/general-q-a-43/2-comments-at-a-time-don-t-work-4250?postid=11981#post11981"></a><div class="topic-view_header"><div class="topic-view_header-item"><div class="avatar avatar" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/allison-doyle-8739" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/162ceca9-f470-4513-b65c-13a017c21db7.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/162ceca9-f470-4513-b65c-13a017c21db7.png" style="width: 100%;" title alt="Allison Doyle" /></a></div></div></div><div class="topic-view_header-items-gathered"><div class="topic-view_header-item"><span><a class="qa-username link--user username hover-underline" style="color: ;" href="/members/allison-doyle-8739">Allison Doyle</a></span><span class="user-title text--meta">Up-and-Comer</span></div><a href="/general-q-a-43" data-track-type="click" data-element-name="Search result topic header link" class="topic-view_header-item text--meta"><span>asked in</span> <span class="topic-view_header-item_category-link">General Q&A</span></a></div></div><div class="topic-view_info"><div class="topic-view_body-container"><div class="topic-view_body" role="button" tabIndex="0"><div class="thread-list-block__title"><a href="/general-q-a-43/2-comments-at-a-time-don-t-work-4250" data-track-type="click" data-element-name="Search result topic title link" class="qa-topic-title thread-list-block__title-link">2 comments at a time don't work</a><div class="tooltip tooltip--day tooltip--thread-type" title="Question"><div class="js-tooltip-trigger" aria-haspopup="true"><i class="icon--auto-width icon--question-circle" style></i></div></div></div><p class="thread-list-block__content qa-topic-content"><a href="/general-q-a-43/2-comments-at-a-time-don-t-work-4250?postid=11981#post11981">Has anyone experienced this? I have a post where they can comment 2 different keywords and only one trigger is getting DM’d to them. Whichever key word they comment first gets sent. Even when they comment the 2nd key word on a different line it doesn’t go through. Any thoughts on how to fix this?? Thanks!</a></p></div><div class="topic-view_footer"><div><button class="thread-meta-item thread-meta-item--hover-highlight thread-meta-item--likes qa-topic-meta-likes-icon" type="button"><span class="topic__likes-count"><i class="thread-meta-item__icon icon--auto-width icon--thumb-up"></i><span class="thread-meta-item__text js-vote-count qa-topic-meta-likes-content">0</span></span></button></div><span class="thread-meta-item thread-meta-item--hover-highlight is-hidden-S"><a class="qa-topic-meta-views" data-track-type="click" data-element-name="Search result topic meta link" href="/general-q-a-43/2-comments-at-a-time-don-t-work-4250"><span class="topic__views-count"><svg width="20" height="20" viewBox="0 0 20 20" class="thread-meta-item__icon icon--auto-width icon--eye"><path d="M10.0002 3.75C5.8335 3.75 2.27516 6.34167 0.833496 10C2.27516 13.6583 5.8335 16.25 10.0002 16.25C14.1668 16.25 17.7252 13.6583 19.1668 10C17.7252 6.34167 14.1668 3.75 10.0002 3.75ZM10.0002 14.1667C7.70016 14.1667 5.8335 12.3 5.8335 10C5.8335 7.7 7.70016 5.83333 10.0002 5.83333C12.3002 5.83333 14.1668 7.7 14.1668 10C14.1668 12.3 12.3002 14.1667 10.0002 14.1667ZM10.0002 7.5C8.61683 7.5 7.50016 8.61667 7.50016 10C7.50016 11.3833 8.61683 12.5 10.0002 12.5C11.3835 12.5 12.5002 11.3833 12.5002 10C12.5002 8.61667 11.3835 7.5 10.0002 7.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">10</span></span></a></span><span class="thread-meta-item thread-meta-item--comments thread-meta-item--hover-highlight"><a class="qa-topic-meta-replies-icon" data-track-type="click" data-element-name="Search result topic last post link" href="/general-q-a-43/2-comments-at-a-time-don-t-work-4250?postid=11983#post11983"><span class="topic__reply-count"><svg width="14" height="14" class="thread-meta-item__icon icon--auto-width icon--comment" viewBox="0 0 12 13"><path d="M10.8 0.5H1.2C0.54 0.5 0 1.04 0 1.7V12.5L2.4 10.1H10.8C11.46 10.1 12 9.56 12 8.9V1.7C12 1.04 11.46 0.5 10.8 0.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">1</span></span></a></span><span class="thread-meta-item thread-meta-item--last-update thread-meta-item--hover-highlight"><div class="avatar avatar--XS thread-meta-item__icon" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/rodrigo-silvano-10130" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/6bb6b5cc-7158-4602-9537-7ebb8d1ac050.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/6bb6b5cc-7158-4602-9537-7ebb8d1ac050.png" style="width: 100%;" title alt="rodrigo_silvano" /></a></div></div><a data-track-type="click" data-element-name="Search result topic post date link" class="qa-topic-meta-last-post-date-link" href="/general-q-a-43/2-comments-at-a-time-don-t-work-4250?postid=11983#post11983"><span class="thread-meta-item__text">1 day ago</span></a></span></div></div></div></div></div> <div data-preact="topic-list-view/TopicListItemView" class="" data-props="{"topic":{"firstPost":{"id":11976,"author":{"id":11962,"url":"\/members\/cancun19-11962","name":"cancun19","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/35af52e7-f013-4d1e-8541-09ae189cf15e.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>hi, I have placed a document in one drive and used that link in the Dm automation but it sent to a page that does not open.\u00a0 \u00bfwhere do you suggest I put my document and get a link to put in DM?<\/p><p>\u00a0<\/p>","url":"\/watercooler-community-chat-60\/link-4249?postid=11976#post11976","creationDate":"2024-11-21T22:32:50+0000","relativeCreationDate":"1 day ago"},"isTopicUnread":true,"privateId":3380,"id":4249,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":60,"isIdeation":false,"url":"\/watercooler-community-chat-60","title":"Watercooler community chat","description":"Connect with your Manychat peers to chill and chat!"},"url":"\/watercooler-community-chat-60\/link-4249","title":"link","lastPost":{"id":11982,"author":{"id":10130,"url":"\/members\/rodrigo-silvano-10130","name":"rodrigo_silvano","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/6bb6b5cc-7158-4602-9537-7ebb8d1ac050.png","userTitle":"Flow Scholar","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Flow Scholar"},"userLevel":2,"badges":[{"title":"Helping Hand","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/5563735d-68a6-4d3b-accc-32197db5d288_thumb.png"}],"isBanned":false},"content":"<p>Hey, \u200b<user-mention data-id=\"11962\">@cancun19<\/user-mention>\u00a0<\/p><p>\u00a0<\/p><p>Please ensure you have selected \u201cAnyone with the link\u201d on your document.<\/p><p>If that doesn\u2019t work, you can try using Microsoft OneDrive.<\/p><p>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/4148567d-43a5-4fc8-ac4c-e0e8b4774066.png\" \/><\/figure><p>\u00a0<\/p>","url":"\/watercooler-community-chat-60\/link-4249?postid=11982#post11982","creationDate":"2024-11-21T23:16:48+0000","relativeCreationDate":"1 day ago"},"lastReply":{"id":11982,"author":{"id":10130,"url":"\/members\/rodrigo-silvano-10130","name":"rodrigo_silvano","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/6bb6b5cc-7158-4602-9537-7ebb8d1ac050.png","userTitle":"Flow Scholar","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Flow Scholar"},"userLevel":2,"badges":[{"title":"Helping Hand","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/5563735d-68a6-4d3b-accc-32197db5d288_thumb.png"}],"isBanned":false},"content":"<p>Hey, \u200b<user-mention data-id=\"11962\">@cancun19<\/user-mention>\u00a0<\/p><p>\u00a0<\/p><p>Please ensure you have selected \u201cAnyone with the link\u201d on your document.<\/p><p>If that doesn\u2019t work, you can try using Microsoft OneDrive.<\/p><p>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/4148567d-43a5-4fc8-ac4c-e0e8b4774066.png\" \/><\/figure><p>\u00a0<\/p>","url":"\/watercooler-community-chat-60\/link-4249?postid=11982#post11982","creationDate":"2024-11-21T23:16:48+0000","relativeCreationDate":"1 day ago"},"numberOfUnreadReplies":0,"numberOfReplies":1,"numberOfLikes":0,"relevantPost":{"id":11976,"author":{"id":11962,"url":"\/members\/cancun19-11962","name":"cancun19","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/35af52e7-f013-4d1e-8541-09ae189cf15e.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>hi, I have placed a document in one drive and used that link in the Dm automation but it sent to a page that does not open.\u00a0 \u00bfwhere do you suggest I put my document and get a link to put in DM?<\/p><p>\u00a0<\/p>","url":"\/watercooler-community-chat-60\/link-4249?postid=11976#post11976","creationDate":"2024-11-21T22:32:50+0000","relativeCreationDate":"1 day ago"},"numberOfViews":11,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/ask-the-community-5","categoryId":5,"title":"Ask the community","metaRobots":"index, follow","type":0},"lastPostId":"11982"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/","isGuest":true,"csrfToken":"arSsh77dKf3g0EAa_bB0P6KC8TbJx0Wfnv9tgopVm4w","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}"><div class="qa-topic-block topic-view js-thread js-thread-id-4249 topic-view--unread"><a data-track-type="click" data-element-name="Search result topic link" class="topic-view_link" aria-label="Navigate to link" href="/watercooler-community-chat-60/link-4249?postid=11976#post11976"></a><div class="topic-view_header"><div class="topic-view_header-item"><div class="avatar avatar" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/cancun19-11962" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/35af52e7-f013-4d1e-8541-09ae189cf15e.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/35af52e7-f013-4d1e-8541-09ae189cf15e.png" style="width: 100%;" title alt="cancun19" /></a></div></div></div><div class="topic-view_header-items-gathered"><div class="topic-view_header-item"><span><a class="qa-username link--user username hover-underline" style="color: ;" href="/members/cancun19-11962">cancun19</a></span></div><a href="/watercooler-community-chat-60" data-track-type="click" data-element-name="Search result topic header link" class="topic-view_header-item text--meta"><span>asked in</span> <span class="topic-view_header-item_category-link">Watercooler community chat</span></a></div></div><div class="topic-view_info"><div class="topic-view_body-container"><div class="topic-view_body" role="button" tabIndex="0"><div class="thread-list-block__title"><a href="/watercooler-community-chat-60/link-4249" data-track-type="click" data-element-name="Search result topic title link" class="qa-topic-title thread-list-block__title-link">link</a><div class="tooltip tooltip--day tooltip--thread-type" title="Question"><div class="js-tooltip-trigger" aria-haspopup="true"><i class="icon--auto-width icon--question-circle" style></i></div></div></div><p class="thread-list-block__content qa-topic-content"><a href="/watercooler-community-chat-60/link-4249?postid=11976#post11976">hi, I have placed a document in one drive and used that link in the Dm automation but it sent to a page that does not open. ¿where do you suggest I put my document and get a link to put in DM? </a></p></div><div class="topic-view_footer"><div><button class="thread-meta-item thread-meta-item--hover-highlight thread-meta-item--likes qa-topic-meta-likes-icon" type="button"><span class="topic__likes-count"><i class="thread-meta-item__icon icon--auto-width icon--thumb-up"></i><span class="thread-meta-item__text js-vote-count qa-topic-meta-likes-content">0</span></span></button></div><span class="thread-meta-item thread-meta-item--hover-highlight is-hidden-S"><a class="qa-topic-meta-views" data-track-type="click" data-element-name="Search result topic meta link" href="/watercooler-community-chat-60/link-4249"><span class="topic__views-count"><svg width="20" height="20" viewBox="0 0 20 20" class="thread-meta-item__icon icon--auto-width icon--eye"><path d="M10.0002 3.75C5.8335 3.75 2.27516 6.34167 0.833496 10C2.27516 13.6583 5.8335 16.25 10.0002 16.25C14.1668 16.25 17.7252 13.6583 19.1668 10C17.7252 6.34167 14.1668 3.75 10.0002 3.75ZM10.0002 14.1667C7.70016 14.1667 5.8335 12.3 5.8335 10C5.8335 7.7 7.70016 5.83333 10.0002 5.83333C12.3002 5.83333 14.1668 7.7 14.1668 10C14.1668 12.3 12.3002 14.1667 10.0002 14.1667ZM10.0002 7.5C8.61683 7.5 7.50016 8.61667 7.50016 10C7.50016 11.3833 8.61683 12.5 10.0002 12.5C11.3835 12.5 12.5002 11.3833 12.5002 10C12.5002 8.61667 11.3835 7.5 10.0002 7.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">11</span></span></a></span><span class="thread-meta-item thread-meta-item--comments thread-meta-item--hover-highlight"><a class="qa-topic-meta-replies-icon" data-track-type="click" data-element-name="Search result topic last post link" href="/watercooler-community-chat-60/link-4249?postid=11982#post11982"><span class="topic__reply-count"><svg width="14" height="14" class="thread-meta-item__icon icon--auto-width icon--comment" viewBox="0 0 12 13"><path d="M10.8 0.5H1.2C0.54 0.5 0 1.04 0 1.7V12.5L2.4 10.1H10.8C11.46 10.1 12 9.56 12 8.9V1.7C12 1.04 11.46 0.5 10.8 0.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">1</span></span></a></span><span class="thread-meta-item thread-meta-item--last-update thread-meta-item--hover-highlight"><div class="avatar avatar--XS thread-meta-item__icon" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/rodrigo-silvano-10130" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/6bb6b5cc-7158-4602-9537-7ebb8d1ac050.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/6bb6b5cc-7158-4602-9537-7ebb8d1ac050.png" style="width: 100%;" title alt="rodrigo_silvano" /></a></div></div><a data-track-type="click" data-element-name="Search result topic post date link" class="qa-topic-meta-last-post-date-link" href="/watercooler-community-chat-60/link-4249?postid=11982#post11982"><span class="thread-meta-item__text">1 day ago</span></a></span></div></div></div></div></div> <div data-preact="topic-list-view/TopicListItemView" class="" data-props="{"topic":{"firstPost":{"id":8015,"author":{"id":9146,"url":"\/members\/marcos-marques-9146","name":"Marcos Marques","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/35098f10-ca7e-41d4-bc87-e67a0c59854a.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>Quando asesso o Manychat em Configura\u00e7\u00f5es, e canais, n\u00e3o aprece mais o WhatsApp como dispon\u00edvel, e na guia superior, j\u00e1 aparece a mensagem de WhatsApp foi Desativado.\u00a0Meus gatilhos ainda est\u00e3o funcionando. Como voltar o WhatsApp para a Guia de canais e se isso vai me trazer algum problema no futuro. Minha conta do WhatsApp est\u00e1 paga e n\u00e3o encontro nada sobre esta mensagem no suporte.<\/p>","url":"\/perguntas-e-respostas-61\/o-canal-do-whatsapp-foi-desativado-3005?postid=8015#post8015","creationDate":"2024-08-19T12:01:07+0000","relativeCreationDate":"3 months ago"},"isTopicUnread":true,"privateId":2369,"id":3005,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":61,"isIdeation":false,"url":"\/perguntas-e-respostas-61","title":"Perguntas e respostas","description":"Tire suas d\u00favidas sobre Manychat e compartilhe solu\u00e7\u00f5es em portugu\u00eas!"},"url":"\/perguntas-e-respostas-61\/o-canal-do-whatsapp-foi-desativado-3005","title":"O Canal do WhatsApp foi desativado","lastPost":{"id":11979,"author":{"id":11965,"url":"\/members\/stayti-11965","name":"Stayti","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/b02a0edc-b507-48fc-9e6f-5aa5f89055dc.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>Eu estou com o mesmo problema. Voc\u00ea conseguiu resolver amigo?<\/p>","url":"\/perguntas-e-respostas-61\/o-canal-do-whatsapp-foi-desativado-3005?postid=11979#post11979","creationDate":"2024-11-21T23:09:22+0000","relativeCreationDate":"1 day ago"},"lastReply":{"id":11979,"author":{"id":11965,"url":"\/members\/stayti-11965","name":"Stayti","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/b02a0edc-b507-48fc-9e6f-5aa5f89055dc.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>Eu estou com o mesmo problema. Voc\u00ea conseguiu resolver amigo?<\/p>","url":"\/perguntas-e-respostas-61\/o-canal-do-whatsapp-foi-desativado-3005?postid=11979#post11979","creationDate":"2024-11-21T23:09:22+0000","relativeCreationDate":"1 day ago"},"numberOfUnreadReplies":0,"numberOfReplies":1,"numberOfLikes":0,"relevantPost":{"id":8015,"author":{"id":9146,"url":"\/members\/marcos-marques-9146","name":"Marcos Marques","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/35098f10-ca7e-41d4-bc87-e67a0c59854a.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>Quando asesso o Manychat em Configura\u00e7\u00f5es, e canais, n\u00e3o aprece mais o WhatsApp como dispon\u00edvel, e na guia superior, j\u00e1 aparece a mensagem de WhatsApp foi Desativado.\u00a0Meus gatilhos ainda est\u00e3o funcionando. Como voltar o WhatsApp para a Guia de canais e se isso vai me trazer algum problema no futuro. Minha conta do WhatsApp est\u00e1 paga e n\u00e3o encontro nada sobre esta mensagem no suporte.<\/p>","url":"\/perguntas-e-respostas-61\/o-canal-do-whatsapp-foi-desativado-3005?postid=8015#post8015","creationDate":"2024-08-19T12:01:07+0000","relativeCreationDate":"3 months ago"},"numberOfViews":48,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/manychaters-em-portugues-64","categoryId":64,"title":"Manychaters em portugu\u00eas","metaRobots":"index, follow","type":0},"lastPostId":"11979"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/","isGuest":true,"csrfToken":"arSsh77dKf3g0EAa_bB0P6KC8TbJx0Wfnv9tgopVm4w","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}"><div class="qa-topic-block topic-view js-thread js-thread-id-3005 topic-view--unread"><a data-track-type="click" data-element-name="Search result topic link" class="topic-view_link" aria-label="Navigate to O Canal do WhatsApp foi desativado" href="/perguntas-e-respostas-61/o-canal-do-whatsapp-foi-desativado-3005?postid=8015#post8015"></a><div class="topic-view_header"><div class="topic-view_header-item"><div class="avatar avatar" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/marcos-marques-9146" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/35098f10-ca7e-41d4-bc87-e67a0c59854a.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/35098f10-ca7e-41d4-bc87-e67a0c59854a.png" style="width: 100%;" title alt="Marcos Marques" /></a></div></div></div><div class="topic-view_header-items-gathered"><div class="topic-view_header-item"><span><a class="qa-username link--user username hover-underline" style="color: ;" href="/members/marcos-marques-9146">Marcos Marques</a></span></div><a href="/perguntas-e-respostas-61" data-track-type="click" data-element-name="Search result topic header link" class="topic-view_header-item text--meta"><span>asked in</span> <span class="topic-view_header-item_category-link">Perguntas e respostas</span></a></div></div><div class="topic-view_info"><div class="topic-view_body-container"><div class="topic-view_body" role="button" tabIndex="0"><div class="thread-list-block__title"><a href="/perguntas-e-respostas-61/o-canal-do-whatsapp-foi-desativado-3005" data-track-type="click" data-element-name="Search result topic title link" class="qa-topic-title thread-list-block__title-link">O Canal do WhatsApp foi desativado</a><div class="tooltip tooltip--day tooltip--thread-type" title="Question"><div class="js-tooltip-trigger" aria-haspopup="true"><i class="icon--auto-width icon--question-circle" style></i></div></div></div><p class="thread-list-block__content qa-topic-content"><a href="/perguntas-e-respostas-61/o-canal-do-whatsapp-foi-desativado-3005?postid=8015#post8015">Quando asesso o Manychat em Configurações, e canais, não aprece mais o WhatsApp como disponível, e na guia superior, já aparece a mensagem de WhatsApp foi Desativado. Meus gatilhos ainda estão funcionando. Como voltar o WhatsApp para a Guia de canais e se isso vai me trazer algum problema no futuro. Minha conta do WhatsApp está paga e não encontro nada sobre esta mensagem no suporte.</a></p></div><div class="topic-view_footer"><div><button class="thread-meta-item thread-meta-item--hover-highlight thread-meta-item--likes qa-topic-meta-likes-icon" type="button"><span class="topic__likes-count"><i class="thread-meta-item__icon icon--auto-width icon--thumb-up"></i><span class="thread-meta-item__text js-vote-count qa-topic-meta-likes-content">0</span></span></button></div><span class="thread-meta-item thread-meta-item--hover-highlight is-hidden-S"><a class="qa-topic-meta-views" data-track-type="click" data-element-name="Search result topic meta link" href="/perguntas-e-respostas-61/o-canal-do-whatsapp-foi-desativado-3005"><span class="topic__views-count"><svg width="20" height="20" viewBox="0 0 20 20" class="thread-meta-item__icon icon--auto-width icon--eye"><path d="M10.0002 3.75C5.8335 3.75 2.27516 6.34167 0.833496 10C2.27516 13.6583 5.8335 16.25 10.0002 16.25C14.1668 16.25 17.7252 13.6583 19.1668 10C17.7252 6.34167 14.1668 3.75 10.0002 3.75ZM10.0002 14.1667C7.70016 14.1667 5.8335 12.3 5.8335 10C5.8335 7.7 7.70016 5.83333 10.0002 5.83333C12.3002 5.83333 14.1668 7.7 14.1668 10C14.1668 12.3 12.3002 14.1667 10.0002 14.1667ZM10.0002 7.5C8.61683 7.5 7.50016 8.61667 7.50016 10C7.50016 11.3833 8.61683 12.5 10.0002 12.5C11.3835 12.5 12.5002 11.3833 12.5002 10C12.5002 8.61667 11.3835 7.5 10.0002 7.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">48</span></span></a></span><span class="thread-meta-item thread-meta-item--comments thread-meta-item--hover-highlight"><a class="qa-topic-meta-replies-icon" data-track-type="click" data-element-name="Search result topic last post link" href="/perguntas-e-respostas-61/o-canal-do-whatsapp-foi-desativado-3005?postid=11979#post11979"><span class="topic__reply-count"><svg width="14" height="14" class="thread-meta-item__icon icon--auto-width icon--comment" viewBox="0 0 12 13"><path d="M10.8 0.5H1.2C0.54 0.5 0 1.04 0 1.7V12.5L2.4 10.1H10.8C11.46 10.1 12 9.56 12 8.9V1.7C12 1.04 11.46 0.5 10.8 0.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">1</span></span></a></span><span class="thread-meta-item thread-meta-item--last-update thread-meta-item--hover-highlight"><div class="avatar avatar--XS thread-meta-item__icon" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/stayti-11965" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/b02a0edc-b507-48fc-9e6f-5aa5f89055dc.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/b02a0edc-b507-48fc-9e6f-5aa5f89055dc.png" style="width: 100%;" title alt="Stayti" /></a></div></div><a data-track-type="click" data-element-name="Search result topic post date link" class="qa-topic-meta-last-post-date-link" href="/perguntas-e-respostas-61/o-canal-do-whatsapp-foi-desativado-3005?postid=11979#post11979"><span class="thread-meta-item__text">1 day ago</span></a></span></div></div></div></div></div> <div data-preact="topic-list-view/TopicListItemView" class="" data-props="{"topic":{"firstPost":{"id":11970,"author":{"id":9262,"url":"\/members\/livelikemad-co-9262","name":"livelikemad.co","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/c79aedd6-6b1d-48b6-821e-4f11225521f4.png","userTitle":"Chat Surfer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Chat Surfer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>I have a delay set before a message and it says 501 people pass through it but then the message after says it was only sent to 204 people\u2026\u00a0how is that the case?<\/p>","url":"\/general-q-a-43\/people-not-going-through-the-delay-4247?postid=11970#post11970","creationDate":"2024-11-21T19:58:08+0000","relativeCreationDate":"1 day ago"},"isTopicUnread":true,"privateId":3378,"id":4247,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":43,"isIdeation":false,"url":"\/general-q-a-43","title":"General Q&A","description":"Any questions you have about using Manychat."},"url":"\/general-q-a-43\/people-not-going-through-the-delay-4247","title":"People not going through the delay","lastPost":{"id":11975,"author":{"id":9262,"url":"\/members\/livelikemad-co-9262","name":"livelikemad.co","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/c79aedd6-6b1d-48b6-821e-4f11225521f4.png","userTitle":"Chat Surfer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Chat Surfer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>Yes everything is always within 24 hours<\/p>","url":"\/general-q-a-43\/people-not-going-through-the-delay-4247?postid=11975#post11975","creationDate":"2024-11-21T21:09:55+0000","relativeCreationDate":"1 day ago"},"lastReply":{"id":11975,"author":{"id":9262,"url":"\/members\/livelikemad-co-9262","name":"livelikemad.co","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/c79aedd6-6b1d-48b6-821e-4f11225521f4.png","userTitle":"Chat Surfer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Chat Surfer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>Yes everything is always within 24 hours<\/p>","url":"\/general-q-a-43\/people-not-going-through-the-delay-4247?postid=11975#post11975","creationDate":"2024-11-21T21:09:55+0000","relativeCreationDate":"1 day ago"},"numberOfUnreadReplies":0,"numberOfReplies":4,"numberOfLikes":0,"relevantPost":{"id":11970,"author":{"id":9262,"url":"\/members\/livelikemad-co-9262","name":"livelikemad.co","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/c79aedd6-6b1d-48b6-821e-4f11225521f4.png","userTitle":"Chat Surfer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Chat Surfer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>I have a delay set before a message and it says 501 people pass through it but then the message after says it was only sent to 204 people\u2026\u00a0how is that the case?<\/p>","url":"\/general-q-a-43\/people-not-going-through-the-delay-4247?postid=11970#post11970","creationDate":"2024-11-21T19:58:08+0000","relativeCreationDate":"1 day ago"},"numberOfViews":22,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/ask-the-community-5","categoryId":5,"title":"Ask the community","metaRobots":"index, 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Q&A</span></a></div></div><div class="topic-view_info"><div class="topic-view_body-container"><div class="topic-view_body" role="button" tabIndex="0"><div class="thread-list-block__title"><a href="/general-q-a-43/people-not-going-through-the-delay-4247" data-track-type="click" data-element-name="Search result topic title link" class="qa-topic-title thread-list-block__title-link">People not going through the delay</a><div class="tooltip tooltip--day tooltip--thread-type" title="Question"><div class="js-tooltip-trigger" aria-haspopup="true"><i class="icon--auto-width icon--question-circle" style></i></div></div></div><p class="thread-list-block__content qa-topic-content"><a href="/general-q-a-43/people-not-going-through-the-delay-4247?postid=11970#post11970">I have a delay set before a message and it says 501 people pass through it but then the message after says it was only sent to 204 people… how is that the case?</a></p></div><div class="topic-view_footer"><div><button 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<div data-preact="topic-list-view/TopicListItemView" class="" data-props="{"topic":{"firstPost":{"id":11971,"author":{"id":11959,"url":"\/members\/sebas9202-11959","name":"sebas9202","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/70c5a603-c93b-472b-977a-c67f0a171684.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>In messages it is authorized, I have already deleted the contacts and uploaded them again, I changed the message, it only says hello, it is never delivered<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/21fae396-ef27-4335-942b-54a6fbbf5b15.png\" \/><\/figure><p>\u00a0<\/p>","url":"\/general-q-a-43\/messages-are-not-sent-to-whatsapp-4248?postid=11971#post11971","creationDate":"2024-11-21T20:30:40+0000","relativeCreationDate":"1 day ago"},"isTopicUnread":true,"privateId":3379,"id":4248,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":43,"isIdeation":false,"url":"\/general-q-a-43","title":"General Q&A","description":"Any questions you have about using Manychat."},"url":"\/general-q-a-43\/messages-are-not-sent-to-whatsapp-4248","title":"Messages are not sent to WhatsApp","lastPost":{"id":11971,"author":{"id":11959,"url":"\/members\/sebas9202-11959","name":"sebas9202","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/70c5a603-c93b-472b-977a-c67f0a171684.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>In messages it is authorized, I have already deleted the contacts and uploaded them again, I changed the message, it only says hello, it is never delivered<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/21fae396-ef27-4335-942b-54a6fbbf5b15.png\" \/><\/figure><p>\u00a0<\/p>","url":"\/general-q-a-43\/messages-are-not-sent-to-whatsapp-4248?postid=11971#post11971","creationDate":"2024-11-21T20:30:40+0000","relativeCreationDate":"1 day ago"},"numberOfUnreadReplies":0,"numberOfReplies":0,"numberOfLikes":0,"relevantPost":{"id":11971,"author":{"id":11959,"url":"\/members\/sebas9202-11959","name":"sebas9202","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/70c5a603-c93b-472b-977a-c67f0a171684.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>In messages it is authorized, I have already deleted the contacts and uploaded them again, I changed the message, it only says hello, it is never delivered<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/21fae396-ef27-4335-942b-54a6fbbf5b15.png\" \/><\/figure><p>\u00a0<\/p>","url":"\/general-q-a-43\/messages-are-not-sent-to-whatsapp-4248?postid=11971#post11971","creationDate":"2024-11-21T20:30:40+0000","relativeCreationDate":"1 day ago"},"numberOfViews":6,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/ask-the-community-5","categoryId":5,"title":"Ask the community","metaRobots":"index, follow","type":0},"lastPostId":"11971"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/","isGuest":true,"csrfToken":"arSsh77dKf3g0EAa_bB0P6KC8TbJx0Wfnv9tgopVm4w","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}"><div class="qa-topic-block topic-view js-thread js-thread-id-4248 topic-view--unread"><a data-track-type="click" data-element-name="Search result topic link" class="topic-view_link" aria-label="Navigate to Messages are not sent to WhatsApp" href="/general-q-a-43/messages-are-not-sent-to-whatsapp-4248?postid=11971#post11971"></a><div class="topic-view_header"><div class="topic-view_header-item"><div class="avatar avatar" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/sebas9202-11959" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/70c5a603-c93b-472b-977a-c67f0a171684.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/70c5a603-c93b-472b-977a-c67f0a171684.png" style="width: 100%;" title alt="sebas9202" /></a></div></div></div><div class="topic-view_header-items-gathered"><div class="topic-view_header-item"><span><a class="qa-username link--user username hover-underline" style="color: ;" href="/members/sebas9202-11959">sebas9202</a></span></div><a href="/general-q-a-43" data-track-type="click" data-element-name="Search result topic header link" class="topic-view_header-item text--meta"><span>asked in</span> <span class="topic-view_header-item_category-link">General Q&A</span></a></div></div><div class="topic-view_info"><div class="topic-view_body-container"><div class="topic-view_body" role="button" tabIndex="0"><div class="thread-list-block__title"><a href="/general-q-a-43/messages-are-not-sent-to-whatsapp-4248" data-track-type="click" data-element-name="Search result topic title link" class="qa-topic-title thread-list-block__title-link">Messages are not sent to WhatsApp</a><div class="tooltip tooltip--day tooltip--thread-type" title="Question"><div class="js-tooltip-trigger" aria-haspopup="true"><i class="icon--auto-width icon--question-circle" style></i></div></div></div><p class="thread-list-block__content qa-topic-content"><a href="/general-q-a-43/messages-are-not-sent-to-whatsapp-4248?postid=11971#post11971">In messages it is authorized, I have already deleted the contacts and uploaded them again, I changed the message, it only says hello, it is never delivered </a></p></div><div class="topic-view_footer"><div><button class="thread-meta-item thread-meta-item--hover-highlight thread-meta-item--likes qa-topic-meta-likes-icon" type="button"><span class="topic__likes-count"><i class="thread-meta-item__icon icon--auto-width icon--thumb-up"></i><span class="thread-meta-item__text js-vote-count qa-topic-meta-likes-content">0</span></span></button></div><span class="thread-meta-item thread-meta-item--hover-highlight is-hidden-S"><a class="qa-topic-meta-views" data-track-type="click" data-element-name="Search result topic meta link" href="/general-q-a-43/messages-are-not-sent-to-whatsapp-4248"><span class="topic__views-count"><svg width="20" height="20" viewBox="0 0 20 20" class="thread-meta-item__icon 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class="topic__reply-count"><svg width="14" height="14" class="thread-meta-item__icon icon--auto-width icon--comment" viewBox="0 0 12 13"><path d="M10.8 0.5H1.2C0.54 0.5 0 1.04 0 1.7V12.5L2.4 10.1H10.8C11.46 10.1 12 9.56 12 8.9V1.7C12 1.04 11.46 0.5 10.8 0.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">0</span></span></a></span><span class="thread-meta-item thread-meta-item--last-update thread-meta-item--hover-highlight"><div class="avatar avatar--XS thread-meta-item__icon" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/sebas9202-11959" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/70c5a603-c93b-472b-977a-c67f0a171684.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/70c5a603-c93b-472b-977a-c67f0a171684.png" style="width: 100%;" title alt="sebas9202" /></a></div></div><a data-track-type="click" data-element-name="Search result topic post date link" class="qa-topic-meta-last-post-date-link" href="/general-q-a-43/messages-are-not-sent-to-whatsapp-4248?postid=11971#post11971"><span class="thread-meta-item__text">1 day ago</span></a></span></div></div></div></div></div> <div data-preact="topic-list-view/TopicListItemView" class="" data-props="{"topic":{"firstPost":{"id":11907,"author":{"id":11931,"url":"\/members\/pynchon-11931","name":"pynchon","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/434795b7-d26d-4ad5-a19f-f68e99b23eb7.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>Hello everyone! I\u2019m having a hard time with two things on Manychat:<\/p><ol type=\"1\"><li>Capturing the user\u2019s data and then sending a message via WhatsApp (welcoming them to event and then inviting them to the event\u2019s group);<\/li>\t<li>Integrating Hotmart, a digital platform through we sell online courses, so we can send onboarding messages via WhatsApp.<\/li><\/ol><p>I know it is possible, but it feels really difficult to trigger a WhatsApp flow. For example, I\u2019ve used Manychat\u2019s webhook to send the user\u2019s info to Make, collect their data on Active Campaign, then change apply a new tag to the user and, from that new tag, trigger a WhatsApp flow, but it simply doesn\u2019t work.<br \/><br \/>I\u2019ve also tried using Manychat\u2019s native integrations. With ActiveCampaign, it seems to work well, but with Hotmart it\u2019s super unstable, not to mention that we can specificy which products we\u2019d like interact with the user about.<br \/><br \/>I\u2019m new to this world of automations, so I\u2019d like to ask you guys about a simple way of integrating, first, Manychat with ActiveCampaign so it can trigger Manychat again to send a WhatsApp message. And two, Manychat with Hotmart, so I can properly guide new clients via WhatsApp.<br \/><br \/>Here\u2019s an example of what kind of scenarios I\u2019m trying to execute. Let me know what you think:<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/9f01faa4-75b9-472c-99f1-571f12df479b.png\" \/><\/figure><p>I\u2019ve also tried to trigger a flow on Manychat through google sheets, but to no avail.<br \/><br \/>Oh, and when I also use Message Templates approved by Meta. Still won\u2019t work.\u00a0<br \/><br \/>Anyway, you guys can see how desperate I am. Would really appreciate some help. Thank you!<\/p>","url":"\/general-q-a-43\/having-a-hard-time-using-manychat-for-onboarding-via-whatsapp-4233?postid=11907#post11907","creationDate":"2024-11-20T23:35:26+0000","relativeCreationDate":"2 days ago"},"isTopicUnread":true,"privateId":3369,"id":4233,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":43,"isIdeation":false,"url":"\/general-q-a-43","title":"General Q&A","description":"Any questions you have about using Manychat."},"url":"\/general-q-a-43\/having-a-hard-time-using-manychat-for-onboarding-via-whatsapp-4233","title":"Having a hard time using Manychat for onboarding via WhatsApp","lastPost":{"id":11963,"author":{"id":8047,"url":"\/members\/fabio-gaulke-8047","name":"Fabio Gaulke","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/27c6cb15-5651-4836-a4d6-c6515c2dea4a.png","userTitle":"Manychat Community Moderator","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Message Musketeer"},"userLevel":5,"badges":[{"title":"Helping Hand","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/5563735d-68a6-4d3b-accc-32197db5d288_thumb.png"},{"title":"Manychat Community Moderator","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/d3ca1853-0627-4ab9-9a45-ef54b5ea5ad7_thumb.png"}],"isBanned":false},"content":"<p>\u200b<user-mention data-id=\"11931\">@pynchon<\/user-mention>, yes, your Make automation should work the way you changed it.<br \/><br \/>The\u00a0\u201cdata.id\u201d is just how we named the variable with the Contact ID. You can name it whatever you wish. \ud83d\ude09<\/p><p>\u00a0<\/p><p>An, no, you don't need to set a trigger up. Make will trigger it with the API request. Just inform your flow ID and \u201cbe happy\u201d. \ud83d\ude01<\/p>","url":"\/general-q-a-43\/having-a-hard-time-using-manychat-for-onboarding-via-whatsapp-4233?postid=11963#post11963","creationDate":"2024-11-21T19:12:07+0000","relativeCreationDate":"1 day ago"},"lastReply":{"id":11963,"author":{"id":8047,"url":"\/members\/fabio-gaulke-8047","name":"Fabio Gaulke","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/27c6cb15-5651-4836-a4d6-c6515c2dea4a.png","userTitle":"Manychat Community Moderator","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Message Musketeer"},"userLevel":5,"badges":[{"title":"Helping Hand","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/5563735d-68a6-4d3b-accc-32197db5d288_thumb.png"},{"title":"Manychat Community Moderator","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/d3ca1853-0627-4ab9-9a45-ef54b5ea5ad7_thumb.png"}],"isBanned":false},"content":"<p>\u200b<user-mention data-id=\"11931\">@pynchon<\/user-mention>, yes, your Make automation should work the way you changed it.<br \/><br \/>The\u00a0\u201cdata.id\u201d is just how we named the variable with the Contact ID. You can name it whatever you wish. \ud83d\ude09<\/p><p>\u00a0<\/p><p>An, no, you don't need to set a trigger up. Make will trigger it with the API request. Just inform your flow ID and \u201cbe happy\u201d. \ud83d\ude01<\/p>","url":"\/general-q-a-43\/having-a-hard-time-using-manychat-for-onboarding-via-whatsapp-4233?postid=11963#post11963","creationDate":"2024-11-21T19:12:07+0000","relativeCreationDate":"1 day ago"},"numberOfUnreadReplies":0,"numberOfReplies":3,"numberOfLikes":0,"relevantPost":{"id":11907,"author":{"id":11931,"url":"\/members\/pynchon-11931","name":"pynchon","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/434795b7-d26d-4ad5-a19f-f68e99b23eb7.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>Hello everyone! I\u2019m having a hard time with two things on Manychat:<\/p><ol type=\"1\"><li>Capturing the user\u2019s data and then sending a message via WhatsApp (welcoming them to event and then inviting them to the event\u2019s group);<\/li>\t<li>Integrating Hotmart, a digital platform through we sell online courses, so we can send onboarding messages via WhatsApp.<\/li><\/ol><p>I know it is possible, but it feels really difficult to trigger a WhatsApp flow. For example, I\u2019ve used Manychat\u2019s webhook to send the user\u2019s info to Make, collect their data on Active Campaign, then change apply a new tag to the user and, from that new tag, trigger a WhatsApp flow, but it simply doesn\u2019t work.<br \/><br \/>I\u2019ve also tried using Manychat\u2019s native integrations. With ActiveCampaign, it seems to work well, but with Hotmart it\u2019s super unstable, not to mention that we can specificy which products we\u2019d like interact with the user about.<br \/><br \/>I\u2019m new to this world of automations, so I\u2019d like to ask you guys about a simple way of integrating, first, Manychat with ActiveCampaign so it can trigger Manychat again to send a WhatsApp message. And two, Manychat with Hotmart, so I can properly guide new clients via WhatsApp.<br \/><br \/>Here\u2019s an example of what kind of scenarios I\u2019m trying to execute. Let me know what you think:<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/9f01faa4-75b9-472c-99f1-571f12df479b.png\" \/><\/figure><p>I\u2019ve also tried to trigger a flow on Manychat through google sheets, but to no avail.<br \/><br \/>Oh, and when I also use Message Templates approved by Meta. Still won\u2019t work.\u00a0<br \/><br \/>Anyway, you guys can see how desperate I am. Would really appreciate some help. Thank you!<\/p>","url":"\/general-q-a-43\/having-a-hard-time-using-manychat-for-onboarding-via-whatsapp-4233?postid=11907#post11907","creationDate":"2024-11-20T23:35:26+0000","relativeCreationDate":"2 days ago"},"numberOfViews":16,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/ask-the-community-5","categoryId":5,"title":"Ask the community","metaRobots":"index, follow","type":0},"lastPostId":"11963"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/","isGuest":true,"csrfToken":"arSsh77dKf3g0EAa_bB0P6KC8TbJx0Wfnv9tgopVm4w","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}"><div class="qa-topic-block topic-view js-thread js-thread-id-4233 topic-view--unread"><a data-track-type="click" data-element-name="Search result topic link" class="topic-view_link" aria-label="Navigate to Having a hard time using Manychat for onboarding via WhatsApp" href="/general-q-a-43/having-a-hard-time-using-manychat-for-onboarding-via-whatsapp-4233?postid=11907#post11907"></a><div class="topic-view_header"><div class="topic-view_header-item"><div class="avatar avatar" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/pynchon-11931" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/434795b7-d26d-4ad5-a19f-f68e99b23eb7.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/434795b7-d26d-4ad5-a19f-f68e99b23eb7.png" style="width: 100%;" title alt="pynchon" /></a></div></div></div><div class="topic-view_header-items-gathered"><div class="topic-view_header-item"><span><a class="qa-username link--user username hover-underline" style="color: ;" href="/members/pynchon-11931">pynchon</a></span><span class="user-title text--meta">Up-and-Comer</span></div><a href="/general-q-a-43" data-track-type="click" data-element-name="Search result topic header link" class="topic-view_header-item text--meta"><span>asked in</span> <span class="topic-view_header-item_category-link">General Q&A</span></a></div></div><div class="topic-view_info"><div class="topic-view_body-container"><div class="topic-view_body" role="button" tabIndex="0"><div class="thread-list-block__title"><a href="/general-q-a-43/having-a-hard-time-using-manychat-for-onboarding-via-whatsapp-4233" data-track-type="click" data-element-name="Search result topic title link" class="qa-topic-title thread-list-block__title-link">Having a hard time using Manychat for onboarding via WhatsApp</a><div class="tooltip tooltip--day tooltip--thread-type" title="Question"><div class="js-tooltip-trigger" aria-haspopup="true"><i class="icon--auto-width icon--question-circle" style></i></div></div></div><p class="thread-list-block__content qa-topic-content"><a href="/general-q-a-43/having-a-hard-time-using-manychat-for-onboarding-via-whatsapp-4233?postid=11907#post11907">Hello everyone! I’m having a hard time with two things on Manychat:Capturing the user’s data and then sending a message via WhatsApp (welcoming them to event and then inviting them to the event’s group); Integrating Hotmart, a digital platform through we sell online courses, so we can send onboarding messages via WhatsApp.I know it is possible, but it feels really difficult to trigger a WhatsApp flow. For example, I’ve used Manychat’s webhook to send the user’s info to Make, collect their data on Active Campaign, then change apply a new tag to the user and, from that new tag, trigger a WhatsApp flow, but it simply doesn’t work.I’ve also tried using Manychat’s native integrations. With ActiveCampaign, it seems to work well, but with Hotmart it’s super unstable, not to mention that we can specificy which products we’d like interact with the user about.I’m new to this world of automations, so I’d like to ask you guys about a simple way of integrating, first, Manychat with ActiveCampaign s</a></p></div><div class="topic-view_footer"><div><button class="thread-meta-item thread-meta-item--hover-highlight thread-meta-item--likes qa-topic-meta-likes-icon" type="button"><span class="topic__likes-count"><i class="thread-meta-item__icon icon--auto-width icon--thumb-up"></i><span class="thread-meta-item__text js-vote-count qa-topic-meta-likes-content">0</span></span></button></div><span class="thread-meta-item thread-meta-item--hover-highlight is-hidden-S"><a class="qa-topic-meta-views" data-track-type="click" data-element-name="Search result topic meta link" href="/general-q-a-43/having-a-hard-time-using-manychat-for-onboarding-via-whatsapp-4233"><span class="topic__views-count"><svg width="20" height="20" viewBox="0 0 20 20" class="thread-meta-item__icon icon--auto-width icon--eye"><path d="M10.0002 3.75C5.8335 3.75 2.27516 6.34167 0.833496 10C2.27516 13.6583 5.8335 16.25 10.0002 16.25C14.1668 16.25 17.7252 13.6583 19.1668 10C17.7252 6.34167 14.1668 3.75 10.0002 3.75ZM10.0002 14.1667C7.70016 14.1667 5.8335 12.3 5.8335 10C5.8335 7.7 7.70016 5.83333 10.0002 5.83333C12.3002 5.83333 14.1668 7.7 14.1668 10C14.1668 12.3 12.3002 14.1667 10.0002 14.1667ZM10.0002 7.5C8.61683 7.5 7.50016 8.61667 7.50016 10C7.50016 11.3833 8.61683 12.5 10.0002 12.5C11.3835 12.5 12.5002 11.3833 12.5002 10C12.5002 8.61667 11.3835 7.5 10.0002 7.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">16</span></span></a></span><span class="thread-meta-item thread-meta-item--comments thread-meta-item--hover-highlight"><a class="qa-topic-meta-replies-icon" data-track-type="click" data-element-name="Search result topic last post link" href="/general-q-a-43/having-a-hard-time-using-manychat-for-onboarding-via-whatsapp-4233?postid=11963#post11963"><span class="topic__reply-count"><svg width="14" height="14" class="thread-meta-item__icon icon--auto-width icon--comment" viewBox="0 0 12 13"><path d="M10.8 0.5H1.2C0.54 0.5 0 1.04 0 1.7V12.5L2.4 10.1H10.8C11.46 10.1 12 9.56 12 8.9V1.7C12 1.04 11.46 0.5 10.8 0.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">3</span></span></a></span><span class="thread-meta-item thread-meta-item--last-update thread-meta-item--hover-highlight"><div class="avatar avatar--XS thread-meta-item__icon" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/fabio-gaulke-8047" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/27c6cb15-5651-4836-a4d6-c6515c2dea4a.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/27c6cb15-5651-4836-a4d6-c6515c2dea4a.png" style="width: 100%;" title alt="Fabio Gaulke" /></a></div></div><a data-track-type="click" data-element-name="Search result topic post date link" class="qa-topic-meta-last-post-date-link" href="/general-q-a-43/having-a-hard-time-using-manychat-for-onboarding-via-whatsapp-4233?postid=11963#post11963"><span class="thread-meta-item__text">1 day ago</span></a></span></div></div></div></div></div> <div data-preact="topic-list-view/TopicListItemView" class="" data-props="{"topic":{"firstPost":{"id":11959,"author":{"id":11475,"url":"\/members\/ian-tiba-11475","name":"Ian Tiba","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/c696b13b-a9f8-402e-a05e-c91014fb0054.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>I'm having a problem delivering simple WhatsApp templates. But as you can see in the image, I'm having this problem with \"active\" conversations. I'm not spamming people<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/0f801ec0-3e74-4b58-8258-746c7119670e.png\" \/><\/figure><p>\u00a0<\/p>","url":"\/general-q-a-43\/message-not-delivered-by-meta-how-can-i-solve-it-4245?postid=11959#post11959","creationDate":"2024-11-21T18:02:01+0000","relativeCreationDate":"1 day ago"},"isTopicUnread":true,"privateId":3376,"id":4245,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":43,"isIdeation":false,"url":"\/general-q-a-43","title":"General Q&A","description":"Any questions you have about using Manychat."},"url":"\/general-q-a-43\/message-not-delivered-by-meta-how-can-i-solve-it-4245","title":"Message not delivered by Meta - How can I solve it?","lastPost":{"id":11959,"author":{"id":11475,"url":"\/members\/ian-tiba-11475","name":"Ian Tiba","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/c696b13b-a9f8-402e-a05e-c91014fb0054.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>I'm having a problem delivering simple WhatsApp templates. But as you can see in the image, I'm having this problem with \"active\" conversations. I'm not spamming people<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/0f801ec0-3e74-4b58-8258-746c7119670e.png\" \/><\/figure><p>\u00a0<\/p>","url":"\/general-q-a-43\/message-not-delivered-by-meta-how-can-i-solve-it-4245?postid=11959#post11959","creationDate":"2024-11-21T18:02:01+0000","relativeCreationDate":"1 day ago"},"numberOfUnreadReplies":0,"numberOfReplies":0,"numberOfLikes":1,"relevantPost":{"id":11959,"author":{"id":11475,"url":"\/members\/ian-tiba-11475","name":"Ian Tiba","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/c696b13b-a9f8-402e-a05e-c91014fb0054.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>I'm having a problem delivering simple WhatsApp templates. But as you can see in the image, I'm having this problem with \"active\" conversations. I'm not spamming people<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/0f801ec0-3e74-4b58-8258-746c7119670e.png\" \/><\/figure><p>\u00a0<\/p>","url":"\/general-q-a-43\/message-not-delivered-by-meta-how-can-i-solve-it-4245?postid=11959#post11959","creationDate":"2024-11-21T18:02:01+0000","relativeCreationDate":"1 day ago"},"numberOfViews":13,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/ask-the-community-5","categoryId":5,"title":"Ask the community","metaRobots":"index, follow","type":0},"lastPostId":"11959"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/","isGuest":true,"csrfToken":"arSsh77dKf3g0EAa_bB0P6KC8TbJx0Wfnv9tgopVm4w","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}"><div class="qa-topic-block topic-view js-thread js-thread-id-4245 topic-view--unread"><a data-track-type="click" data-element-name="Search result topic link" class="topic-view_link" aria-label="Navigate to Message not delivered by Meta - How can I solve it?" href="/general-q-a-43/message-not-delivered-by-meta-how-can-i-solve-it-4245?postid=11959#post11959"></a><div class="topic-view_header"><div class="topic-view_header-item"><div class="avatar avatar" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/ian-tiba-11475" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/c696b13b-a9f8-402e-a05e-c91014fb0054.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/c696b13b-a9f8-402e-a05e-c91014fb0054.png" style="width: 100%;" title alt="Ian Tiba" /></a></div></div></div><div class="topic-view_header-items-gathered"><div class="topic-view_header-item"><span><a class="qa-username link--user username hover-underline" style="color: ;" href="/members/ian-tiba-11475">Ian Tiba</a></span></div><a href="/general-q-a-43" data-track-type="click" data-element-name="Search result topic header link" class="topic-view_header-item text--meta"><span>asked in</span> <span class="topic-view_header-item_category-link">General Q&A</span></a></div></div><div class="topic-view_info"><div class="topic-view_body-container"><div class="topic-view_body" role="button" tabIndex="0"><div class="thread-list-block__title"><a href="/general-q-a-43/message-not-delivered-by-meta-how-can-i-solve-it-4245" data-track-type="click" data-element-name="Search result topic title link" class="qa-topic-title thread-list-block__title-link">Message not delivered by Meta - How can I solve it?</a><div class="tooltip tooltip--day tooltip--thread-type" title="Question"><div class="js-tooltip-trigger" aria-haspopup="true"><i class="icon--auto-width icon--question-circle" style></i></div></div></div><p class="thread-list-block__content qa-topic-content"><a href="/general-q-a-43/message-not-delivered-by-meta-how-can-i-solve-it-4245?postid=11959#post11959">I'm having a problem delivering simple WhatsApp templates. But as you can see in the image, I'm having this problem with "active" conversations. I'm not spamming people </a></p></div><div class="topic-view_footer"><div><button class="thread-meta-item thread-meta-item--hover-highlight thread-meta-item--likes qa-topic-meta-likes-icon" type="button"><span class="topic__likes-count"><i class="thread-meta-item__icon icon--auto-width icon--thumb-up"></i><span class="thread-meta-item__text js-vote-count qa-topic-meta-likes-content">1</span></span></button></div><span class="thread-meta-item thread-meta-item--hover-highlight is-hidden-S"><a class="qa-topic-meta-views" data-track-type="click" data-element-name="Search result topic meta link" href="/general-q-a-43/message-not-delivered-by-meta-how-can-i-solve-it-4245"><span class="topic__views-count"><svg width="20" height="20" viewBox="0 0 20 20" class="thread-meta-item__icon icon--auto-width icon--eye"><path d="M10.0002 3.75C5.8335 3.75 2.27516 6.34167 0.833496 10C2.27516 13.6583 5.8335 16.25 10.0002 16.25C14.1668 16.25 17.7252 13.6583 19.1668 10C17.7252 6.34167 14.1668 3.75 10.0002 3.75ZM10.0002 14.1667C7.70016 14.1667 5.8335 12.3 5.8335 10C5.8335 7.7 7.70016 5.83333 10.0002 5.83333C12.3002 5.83333 14.1668 7.7 14.1668 10C14.1668 12.3 12.3002 14.1667 10.0002 14.1667ZM10.0002 7.5C8.61683 7.5 7.50016 8.61667 7.50016 10C7.50016 11.3833 8.61683 12.5 10.0002 12.5C11.3835 12.5 12.5002 11.3833 12.5002 10C12.5002 8.61667 11.3835 7.5 10.0002 7.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">13</span></span></a></span><span class="thread-meta-item thread-meta-item--comments thread-meta-item--hover-highlight"><a class="qa-topic-meta-replies-icon" data-track-type="click" data-element-name="Search result topic last post link" href="/general-q-a-43/message-not-delivered-by-meta-how-can-i-solve-it-4245?postid=11959#post11959"><span class="topic__reply-count"><svg width="14" height="14" class="thread-meta-item__icon icon--auto-width icon--comment" viewBox="0 0 12 13"><path d="M10.8 0.5H1.2C0.54 0.5 0 1.04 0 1.7V12.5L2.4 10.1H10.8C11.46 10.1 12 9.56 12 8.9V1.7C12 1.04 11.46 0.5 10.8 0.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">0</span></span></a></span><span class="thread-meta-item thread-meta-item--last-update thread-meta-item--hover-highlight"><div class="avatar avatar--XS thread-meta-item__icon" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/ian-tiba-11475" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/c696b13b-a9f8-402e-a05e-c91014fb0054.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/c696b13b-a9f8-402e-a05e-c91014fb0054.png" style="width: 100%;" title alt="Ian Tiba" /></a></div></div><a data-track-type="click" data-element-name="Search result topic post date link" class="qa-topic-meta-last-post-date-link" href="/general-q-a-43/message-not-delivered-by-meta-how-can-i-solve-it-4245?postid=11959#post11959"><span class="thread-meta-item__text">1 day ago</span></a></span></div></div></div></div></div> <div data-preact="topic-list-view/TopicListItemView" class="" data-props="{"topic":{"firstPost":{"id":11955,"author":{"id":11929,"url":"\/members\/bryankoci-11929","name":"bryankoci","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/8bb9a8e8-0d7b-42c6-81e5-ecf5859f2619.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>Looking for recommendations for best practices for 2 things:<\/p><ol><li>How do you like to select your keywords? How do you make them easy enough to comment, while unique enough not to accidentally happen?<\/li>\t<li>How do you share the keyword (specifically in IG)<\/li><\/ol><p>If I say \u201cComment below with KEYWORD\u201d I think IG will flag that and I won\u2019t get as much traction. What are more unique ways to say that?\u00a0<\/p>","url":"\/general-q-a-43\/best-practices-for-keywords-4243?postid=11955#post11955","creationDate":"2024-11-21T17:11:56+0000","relativeCreationDate":"1 day ago"},"isTopicUnread":true,"privateId":3375,"id":4243,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":43,"isIdeation":false,"url":"\/general-q-a-43","title":"General Q&A","description":"Any questions you have about using Manychat."},"url":"\/general-q-a-43\/best-practices-for-keywords-4243","title":"Best practices for keywords?","lastPost":{"id":11955,"author":{"id":11929,"url":"\/members\/bryankoci-11929","name":"bryankoci","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/8bb9a8e8-0d7b-42c6-81e5-ecf5859f2619.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>Looking for recommendations for best practices for 2 things:<\/p><ol><li>How do you like to select your keywords? How do you make them easy enough to comment, while unique enough not to accidentally happen?<\/li>\t<li>How do you share the keyword (specifically in IG)<\/li><\/ol><p>If I say \u201cComment below with KEYWORD\u201d I think IG will flag that and I won\u2019t get as much traction. What are more unique ways to say that?\u00a0<\/p>","url":"\/general-q-a-43\/best-practices-for-keywords-4243?postid=11955#post11955","creationDate":"2024-11-21T17:11:56+0000","relativeCreationDate":"1 day ago"},"numberOfUnreadReplies":0,"numberOfReplies":0,"numberOfLikes":0,"relevantPost":{"id":11955,"author":{"id":11929,"url":"\/members\/bryankoci-11929","name":"bryankoci","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/8bb9a8e8-0d7b-42c6-81e5-ecf5859f2619.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>Looking for recommendations for best practices for 2 things:<\/p><ol><li>How do you like to select your keywords? How do you make them easy enough to comment, while unique enough not to accidentally happen?<\/li>\t<li>How do you share the keyword (specifically in IG)<\/li><\/ol><p>If I say \u201cComment below with KEYWORD\u201d I think IG will flag that and I won\u2019t get as much traction. What are more unique ways to say that?\u00a0<\/p>","url":"\/general-q-a-43\/best-practices-for-keywords-4243?postid=11955#post11955","creationDate":"2024-11-21T17:11:56+0000","relativeCreationDate":"1 day ago"},"numberOfViews":5,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/ask-the-community-5","categoryId":5,"title":"Ask the community","metaRobots":"index, follow","type":0},"lastPostId":"11955"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/","isGuest":true,"csrfToken":"arSsh77dKf3g0EAa_bB0P6KC8TbJx0Wfnv9tgopVm4w","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}"><div class="qa-topic-block topic-view js-thread js-thread-id-4243 topic-view--unread"><a data-track-type="click" data-element-name="Search result topic link" class="topic-view_link" aria-label="Navigate to Best practices for keywords?" href="/general-q-a-43/best-practices-for-keywords-4243?postid=11955#post11955"></a><div class="topic-view_header"><div class="topic-view_header-item"><div class="avatar avatar" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/bryankoci-11929" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/8bb9a8e8-0d7b-42c6-81e5-ecf5859f2619.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/8bb9a8e8-0d7b-42c6-81e5-ecf5859f2619.png" style="width: 100%;" title alt="bryankoci" /></a></div></div></div><div class="topic-view_header-items-gathered"><div class="topic-view_header-item"><span><a class="qa-username link--user username hover-underline" style="color: ;" href="/members/bryankoci-11929">bryankoci</a></span><span class="user-title text--meta">Up-and-Comer</span></div><a href="/general-q-a-43" data-track-type="click" data-element-name="Search result topic header link" class="topic-view_header-item text--meta"><span>asked in</span> <span class="topic-view_header-item_category-link">General Q&A</span></a></div></div><div class="topic-view_info"><div class="topic-view_body-container"><div class="topic-view_body" role="button" tabIndex="0"><div class="thread-list-block__title"><a href="/general-q-a-43/best-practices-for-keywords-4243" data-track-type="click" data-element-name="Search result topic title link" class="qa-topic-title thread-list-block__title-link">Best practices for keywords?</a><div class="tooltip tooltip--day tooltip--thread-type" title="Question"><div class="js-tooltip-trigger" aria-haspopup="true"><i class="icon--auto-width icon--question-circle" style></i></div></div></div><p class="thread-list-block__content qa-topic-content"><a href="/general-q-a-43/best-practices-for-keywords-4243?postid=11955#post11955">Looking for recommendations for best practices for 2 things:How do you like to select your keywords? How do you make them easy enough to comment, while unique enough not to accidentally happen? How do you share the keyword (specifically in IG)If I say “Comment below with KEYWORD” I think IG will flag that and I won’t get as much traction. What are more unique ways to say that? </a></p></div><div class="topic-view_footer"><div><button class="thread-meta-item thread-meta-item--hover-highlight thread-meta-item--likes qa-topic-meta-likes-icon" type="button"><span class="topic__likes-count"><i class="thread-meta-item__icon icon--auto-width icon--thumb-up"></i><span class="thread-meta-item__text js-vote-count qa-topic-meta-likes-content">0</span></span></button></div><span class="thread-meta-item thread-meta-item--hover-highlight is-hidden-S"><a class="qa-topic-meta-views" data-track-type="click" data-element-name="Search result topic meta link" href="/general-q-a-43/best-practices-for-keywords-4243"><span class="topic__views-count"><svg width="20" height="20" viewBox="0 0 20 20" class="thread-meta-item__icon icon--auto-width icon--eye"><path d="M10.0002 3.75C5.8335 3.75 2.27516 6.34167 0.833496 10C2.27516 13.6583 5.8335 16.25 10.0002 16.25C14.1668 16.25 17.7252 13.6583 19.1668 10C17.7252 6.34167 14.1668 3.75 10.0002 3.75ZM10.0002 14.1667C7.70016 14.1667 5.8335 12.3 5.8335 10C5.8335 7.7 7.70016 5.83333 10.0002 5.83333C12.3002 5.83333 14.1668 7.7 14.1668 10C14.1668 12.3 12.3002 14.1667 10.0002 14.1667ZM10.0002 7.5C8.61683 7.5 7.50016 8.61667 7.50016 10C7.50016 11.3833 8.61683 12.5 10.0002 12.5C11.3835 12.5 12.5002 11.3833 12.5002 10C12.5002 8.61667 11.3835 7.5 10.0002 7.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">5</span></span></a></span><span class="thread-meta-item thread-meta-item--comments thread-meta-item--hover-highlight"><a class="qa-topic-meta-replies-icon" data-track-type="click" data-element-name="Search result topic last post link" href="/general-q-a-43/best-practices-for-keywords-4243?postid=11955#post11955"><span class="topic__reply-count"><svg width="14" height="14" class="thread-meta-item__icon icon--auto-width icon--comment" viewBox="0 0 12 13"><path d="M10.8 0.5H1.2C0.54 0.5 0 1.04 0 1.7V12.5L2.4 10.1H10.8C11.46 10.1 12 9.56 12 8.9V1.7C12 1.04 11.46 0.5 10.8 0.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">0</span></span></a></span><span class="thread-meta-item thread-meta-item--last-update thread-meta-item--hover-highlight"><div class="avatar avatar--XS thread-meta-item__icon" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/bryankoci-11929" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/8bb9a8e8-0d7b-42c6-81e5-ecf5859f2619.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/8bb9a8e8-0d7b-42c6-81e5-ecf5859f2619.png" style="width: 100%;" title alt="bryankoci" /></a></div></div><a data-track-type="click" data-element-name="Search result topic post date link" class="qa-topic-meta-last-post-date-link" href="/general-q-a-43/best-practices-for-keywords-4243?postid=11955#post11955"><span class="thread-meta-item__text">1 day ago</span></a></span></div></div></div></div></div> <div data-preact="topic-list-view/TopicListItemView" class="" data-props="{"topic":{"firstPost":{"id":11777,"author":{"id":11826,"url":"\/members\/v-trafego-11826","name":"V-Tr\u00e1fego","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/294b3ba5-806e-4929-bb4a-5ef00951da68.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/871b0759-39c5-4ed2-94c2-b47afa8b8b4d.jpg\" \/><\/figure><p>\u00a0<\/p>","url":"\/perguntas-e-respostas-61\/violacao-da-conta-do-instagram-4194?postid=11777#post11777","creationDate":"2024-11-18T12:24:50+0000","relativeCreationDate":"5 days ago"},"isTopicUnread":true,"privateId":3338,"id":4194,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":61,"isIdeation":false,"url":"\/perguntas-e-respostas-61","title":"Perguntas e respostas","description":"Tire suas d\u00favidas sobre Manychat e compartilhe solu\u00e7\u00f5es em portugu\u00eas!"},"url":"\/perguntas-e-respostas-61\/violacao-da-conta-do-instagram-4194","title":"Viola\u00e7\u00e3o da conta do Instagram","lastPost":{"id":11953,"author":{"id":11826,"url":"\/members\/v-trafego-11826","name":"V-Tr\u00e1fego","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/294b3ba5-806e-4929-bb4a-5ef00951da68.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<content-quote data-username=\"rodrigo_silvano\"><div class=\"content-quote-content\">\t<p>Hey, \u200b<user-mention data-id=\"11826\">@V-Tr\u00e1fego<\/user-mention>\u00a0<\/p>\t<p>I\u2019m sorry to hear that!\u00a0<\/p>\t<p>Please read this information. I\u2019m sure you\u2019ll find it useful:\u00a0<a href=\"https:\/\/help.manychat.com\/hc\/en-us\/articles\/14281439783324-My-Facebook-page-got-blocked\" rel=\"noreferrer noopener nofollow ugc\" target=\"_blank\">https:\/\/help.manychat.com\/hc\/en-us\/articles\/14281439783324-My-Facebook-page-got-blocked<\/a><\/p>\t<\/div><\/content-quote><p>I have already created another page, and the problem is not it, the problem is Instagram! How can I resolve this Instagram block?<\/p>","url":"\/perguntas-e-respostas-61\/violacao-da-conta-do-instagram-4194?postid=11953#post11953","creationDate":"2024-11-21T16:13:39+0000","relativeCreationDate":"2 days ago"},"lastReply":{"id":11953,"author":{"id":11826,"url":"\/members\/v-trafego-11826","name":"V-Tr\u00e1fego","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/294b3ba5-806e-4929-bb4a-5ef00951da68.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<content-quote data-username=\"rodrigo_silvano\"><div class=\"content-quote-content\">\t<p>Hey, \u200b<user-mention data-id=\"11826\">@V-Tr\u00e1fego<\/user-mention>\u00a0<\/p>\t<p>I\u2019m sorry to hear that!\u00a0<\/p>\t<p>Please read this information. I\u2019m sure you\u2019ll find it useful:\u00a0<a href=\"https:\/\/help.manychat.com\/hc\/en-us\/articles\/14281439783324-My-Facebook-page-got-blocked\" rel=\"noreferrer noopener nofollow ugc\" target=\"_blank\">https:\/\/help.manychat.com\/hc\/en-us\/articles\/14281439783324-My-Facebook-page-got-blocked<\/a><\/p>\t<\/div><\/content-quote><p>I have already created another page, and the problem is not it, the problem is Instagram! How can I resolve this Instagram block?<\/p>","url":"\/perguntas-e-respostas-61\/violacao-da-conta-do-instagram-4194?postid=11953#post11953","creationDate":"2024-11-21T16:13:39+0000","relativeCreationDate":"2 days ago"},"numberOfUnreadReplies":0,"numberOfReplies":3,"numberOfLikes":0,"relevantPost":{"id":11777,"author":{"id":11826,"url":"\/members\/v-trafego-11826","name":"V-Tr\u00e1fego","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/294b3ba5-806e-4929-bb4a-5ef00951da68.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/871b0759-39c5-4ed2-94c2-b47afa8b8b4d.jpg\" \/><\/figure><p>\u00a0<\/p>","url":"\/perguntas-e-respostas-61\/violacao-da-conta-do-instagram-4194?postid=11777#post11777","creationDate":"2024-11-18T12:24:50+0000","relativeCreationDate":"5 days ago"},"numberOfViews":25,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/manychaters-em-portugues-64","categoryId":64,"title":"Manychaters em portugu\u00eas","metaRobots":"index, follow","type":0},"lastPostId":"11953"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/","isGuest":true,"csrfToken":"arSsh77dKf3g0EAa_bB0P6KC8TbJx0Wfnv9tgopVm4w","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}"><div class="qa-topic-block topic-view js-thread js-thread-id-4194 topic-view--unread"><a data-track-type="click" data-element-name="Search result topic link" class="topic-view_link" aria-label="Navigate to Violação da conta do Instagram" href="/perguntas-e-respostas-61/violacao-da-conta-do-instagram-4194?postid=11777#post11777"></a><div class="topic-view_header"><div class="topic-view_header-item"><div class="avatar avatar" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/v-trafego-11826" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/294b3ba5-806e-4929-bb4a-5ef00951da68.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/294b3ba5-806e-4929-bb4a-5ef00951da68.png" style="width: 100%;" title alt="V-Tráfego" /></a></div></div></div><div class="topic-view_header-items-gathered"><div class="topic-view_header-item"><span><a class="qa-username link--user username hover-underline" style="color: ;" href="/members/v-trafego-11826">V-Tráfego</a></span><span class="user-title text--meta">Up-and-Comer</span></div><a href="/perguntas-e-respostas-61" data-track-type="click" data-element-name="Search result topic header link" class="topic-view_header-item text--meta"><span>asked in</span> <span class="topic-view_header-item_category-link">Perguntas e respostas</span></a></div></div><div class="topic-view_info"><div class="topic-view_body-container"><div class="topic-view_body" role="button" tabIndex="0"><div class="thread-list-block__title"><a href="/perguntas-e-respostas-61/violacao-da-conta-do-instagram-4194" data-track-type="click" data-element-name="Search result topic title link" class="qa-topic-title thread-list-block__title-link">Violação da conta do Instagram</a><div class="tooltip tooltip--day tooltip--thread-type" title="Question"><div class="js-tooltip-trigger" aria-haspopup="true"><i class="icon--auto-width icon--question-circle" style></i></div></div></div><p class="thread-list-block__content qa-topic-content"><a href="/perguntas-e-respostas-61/violacao-da-conta-do-instagram-4194?postid=11777#post11777"> </a></p></div><div class="topic-view_footer"><div><button class="thread-meta-item thread-meta-item--hover-highlight thread-meta-item--likes qa-topic-meta-likes-icon" type="button"><span class="topic__likes-count"><i class="thread-meta-item__icon icon--auto-width icon--thumb-up"></i><span class="thread-meta-item__text js-vote-count qa-topic-meta-likes-content">0</span></span></button></div><span class="thread-meta-item thread-meta-item--hover-highlight is-hidden-S"><a class="qa-topic-meta-views" data-track-type="click" data-element-name="Search result topic meta link" href="/perguntas-e-respostas-61/violacao-da-conta-do-instagram-4194"><span class="topic__views-count"><svg width="20" height="20" viewBox="0 0 20 20" class="thread-meta-item__icon icon--auto-width icon--eye"><path d="M10.0002 3.75C5.8335 3.75 2.27516 6.34167 0.833496 10C2.27516 13.6583 5.8335 16.25 10.0002 16.25C14.1668 16.25 17.7252 13.6583 19.1668 10C17.7252 6.34167 14.1668 3.75 10.0002 3.75ZM10.0002 14.1667C7.70016 14.1667 5.8335 12.3 5.8335 10C5.8335 7.7 7.70016 5.83333 10.0002 5.83333C12.3002 5.83333 14.1668 7.7 14.1668 10C14.1668 12.3 12.3002 14.1667 10.0002 14.1667ZM10.0002 7.5C8.61683 7.5 7.50016 8.61667 7.50016 10C7.50016 11.3833 8.61683 12.5 10.0002 12.5C11.3835 12.5 12.5002 11.3833 12.5002 10C12.5002 8.61667 11.3835 7.5 10.0002 7.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">25</span></span></a></span><span class="thread-meta-item thread-meta-item--comments thread-meta-item--hover-highlight"><a class="qa-topic-meta-replies-icon" data-track-type="click" data-element-name="Search result topic last post link" href="/perguntas-e-respostas-61/violacao-da-conta-do-instagram-4194?postid=11953#post11953"><span class="topic__reply-count"><svg width="14" height="14" class="thread-meta-item__icon icon--auto-width icon--comment" viewBox="0 0 12 13"><path d="M10.8 0.5H1.2C0.54 0.5 0 1.04 0 1.7V12.5L2.4 10.1H10.8C11.46 10.1 12 9.56 12 8.9V1.7C12 1.04 11.46 0.5 10.8 0.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">3</span></span></a></span><span class="thread-meta-item thread-meta-item--last-update thread-meta-item--hover-highlight"><div class="avatar avatar--XS thread-meta-item__icon" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/v-trafego-11826" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/294b3ba5-806e-4929-bb4a-5ef00951da68.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/294b3ba5-806e-4929-bb4a-5ef00951da68.png" style="width: 100%;" title alt="V-Tráfego" /></a></div></div><a data-track-type="click" data-element-name="Search result topic post date link" class="qa-topic-meta-last-post-date-link" href="/perguntas-e-respostas-61/violacao-da-conta-do-instagram-4194?postid=11953#post11953"><span class="thread-meta-item__text">2 days ago</span></a></span></div></div></div></div></div> <div data-preact="topic-list-view/TopicListItemView" class="" data-props="{"topic":{"firstPost":{"id":11949,"author":{"id":11946,"url":"\/members\/msalustriano-11946","name":"Msalustriano","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/01e6498f-e02e-4dd0-8e12-bdae37aa4e03.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>O manychat me cobrou esse m\u00eas mais 150 reais na assinatura. Entretanto , aparece assim:<\/p><p>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/656dbebf-3caf-4f51-be14-d4986c99f360.jpg\" \/><\/figure><p>N\u00c3O ENTENDI ! O valor subiu absurdamente e s\u00f3 tenho direito a 500 contatos! \u00c9 isso<\/p>","url":"\/perguntas-e-respostas-61\/o-valor-mensal-aumentou-e-a-quantidade-de-contatos-permitidos-continua-a-mesma-4242?postid=11949#post11949","creationDate":"2024-11-21T15:24:56+0000","relativeCreationDate":"2 days ago"},"isTopicUnread":true,"privateId":3374,"id":4242,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":61,"isIdeation":false,"url":"\/perguntas-e-respostas-61","title":"Perguntas e respostas","description":"Tire suas d\u00favidas sobre Manychat e compartilhe solu\u00e7\u00f5es em portugu\u00eas!"},"url":"\/perguntas-e-respostas-61\/o-valor-mensal-aumentou-e-a-quantidade-de-contatos-permitidos-continua-a-mesma-4242","title":"O valor mensal aumentou e a quantidade de contatos permitidos continua a mesma","lastPost":{"id":11950,"author":{"id":8047,"url":"\/members\/fabio-gaulke-8047","name":"Fabio Gaulke","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/27c6cb15-5651-4836-a4d6-c6515c2dea4a.png","userTitle":"Manychat Community Moderator","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Message Musketeer"},"userLevel":5,"badges":[{"title":"Helping Hand","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/5563735d-68a6-4d3b-accc-32197db5d288_thumb.png"},{"title":"Manychat Community Moderator","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/d3ca1853-0627-4ab9-9a45-ef54b5ea5ad7_thumb.png"}],"isBanned":false},"content":"<p>Ol\u00e1, \u200b<user-mention data-id=\"11946\">@Msalustriano<\/user-mention>!<\/p><p>\u00a0<\/p><p>Pode at\u00e9 ser algum valor diferente por causa do Inbox que voc\u00ea estava usando (mas isso \u00e9 coisa das vozes da minha cabe\u00e7a. rsrs).<\/p><p>\u00a0<\/p><p>Para problemas com pagamentos\/ cobran\u00e7as, voc\u00ea precisa entrar direto em contato com o time de suporte da Manychat. Neste link voc\u00ea pode abrir um chamado:\u00a0<a href=\"https:\/\/help.manychat.com\/hc\/en-us\/p\/get_support_page?utm_source=intercom\" target=\"_blank\" rel=\"noreferrer noopener nofollow ugc\">Manychat Help<\/a><\/p><p>\u00a0<\/p><p>Espero que se resolva! \ud83d\ude4f<\/p>","url":"\/perguntas-e-respostas-61\/o-valor-mensal-aumentou-e-a-quantidade-de-contatos-permitidos-continua-a-mesma-4242?postid=11950#post11950","creationDate":"2024-11-21T15:36:32+0000","relativeCreationDate":"2 days ago"},"lastReply":{"id":11950,"author":{"id":8047,"url":"\/members\/fabio-gaulke-8047","name":"Fabio Gaulke","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/27c6cb15-5651-4836-a4d6-c6515c2dea4a.png","userTitle":"Manychat Community Moderator","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Message Musketeer"},"userLevel":5,"badges":[{"title":"Helping Hand","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/5563735d-68a6-4d3b-accc-32197db5d288_thumb.png"},{"title":"Manychat Community Moderator","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/d3ca1853-0627-4ab9-9a45-ef54b5ea5ad7_thumb.png"}],"isBanned":false},"content":"<p>Ol\u00e1, \u200b<user-mention data-id=\"11946\">@Msalustriano<\/user-mention>!<\/p><p>\u00a0<\/p><p>Pode at\u00e9 ser algum valor diferente por causa do Inbox que voc\u00ea estava usando (mas isso \u00e9 coisa das vozes da minha cabe\u00e7a. rsrs).<\/p><p>\u00a0<\/p><p>Para problemas com pagamentos\/ cobran\u00e7as, voc\u00ea precisa entrar direto em contato com o time de suporte da Manychat. Neste link voc\u00ea pode abrir um chamado:\u00a0<a href=\"https:\/\/help.manychat.com\/hc\/en-us\/p\/get_support_page?utm_source=intercom\" target=\"_blank\" rel=\"noreferrer noopener nofollow ugc\">Manychat Help<\/a><\/p><p>\u00a0<\/p><p>Espero que se resolva! \ud83d\ude4f<\/p>","url":"\/perguntas-e-respostas-61\/o-valor-mensal-aumentou-e-a-quantidade-de-contatos-permitidos-continua-a-mesma-4242?postid=11950#post11950","creationDate":"2024-11-21T15:36:32+0000","relativeCreationDate":"2 days ago"},"numberOfUnreadReplies":0,"numberOfReplies":1,"numberOfLikes":0,"relevantPost":{"id":11949,"author":{"id":11946,"url":"\/members\/msalustriano-11946","name":"Msalustriano","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/01e6498f-e02e-4dd0-8e12-bdae37aa4e03.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>O manychat me cobrou esse m\u00eas mais 150 reais na assinatura. Entretanto , aparece assim:<\/p><p>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/656dbebf-3caf-4f51-be14-d4986c99f360.jpg\" \/><\/figure><p>N\u00c3O ENTENDI ! O valor subiu absurdamente e s\u00f3 tenho direito a 500 contatos! \u00c9 isso<\/p>","url":"\/perguntas-e-respostas-61\/o-valor-mensal-aumentou-e-a-quantidade-de-contatos-permitidos-continua-a-mesma-4242?postid=11949#post11949","creationDate":"2024-11-21T15:24:56+0000","relativeCreationDate":"2 days ago"},"numberOfViews":17,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/manychaters-em-portugues-64","categoryId":64,"title":"Manychaters em portugu\u00eas","metaRobots":"index, follow","type":0},"lastPostId":"11950"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/","isGuest":true,"csrfToken":"arSsh77dKf3g0EAa_bB0P6KC8TbJx0Wfnv9tgopVm4w","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}"><div class="qa-topic-block topic-view js-thread js-thread-id-4242 topic-view--unread"><a data-track-type="click" data-element-name="Search result topic link" class="topic-view_link" aria-label="Navigate to O valor mensal aumentou e a quantidade de contatos permitidos continua a mesma" href="/perguntas-e-respostas-61/o-valor-mensal-aumentou-e-a-quantidade-de-contatos-permitidos-continua-a-mesma-4242?postid=11949#post11949"></a><div class="topic-view_header"><div class="topic-view_header-item"><div class="avatar avatar" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/msalustriano-11946" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/01e6498f-e02e-4dd0-8e12-bdae37aa4e03.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/01e6498f-e02e-4dd0-8e12-bdae37aa4e03.png" style="width: 100%;" title alt="Msalustriano" /></a></div></div></div><div class="topic-view_header-items-gathered"><div class="topic-view_header-item"><span><a class="qa-username link--user username hover-underline" style="color: ;" href="/members/msalustriano-11946">Msalustriano</a></span></div><a href="/perguntas-e-respostas-61" data-track-type="click" data-element-name="Search result topic header link" class="topic-view_header-item text--meta"><span>asked in</span> <span class="topic-view_header-item_category-link">Perguntas e respostas</span></a></div></div><div class="topic-view_info"><div class="topic-view_body-container"><div class="topic-view_body" role="button" tabIndex="0"><div class="thread-list-block__title"><a href="/perguntas-e-respostas-61/o-valor-mensal-aumentou-e-a-quantidade-de-contatos-permitidos-continua-a-mesma-4242" data-track-type="click" data-element-name="Search result topic title link" class="qa-topic-title thread-list-block__title-link">O valor mensal aumentou e a quantidade de contatos permitidos continua a mesma</a><div class="tooltip tooltip--day tooltip--thread-type" title="Question"><div class="js-tooltip-trigger" aria-haspopup="true"><i class="icon--auto-width icon--question-circle" style></i></div></div></div><p class="thread-list-block__content qa-topic-content"><a href="/perguntas-e-respostas-61/o-valor-mensal-aumentou-e-a-quantidade-de-contatos-permitidos-continua-a-mesma-4242?postid=11949#post11949">O manychat me cobrou esse mês mais 150 reais na assinatura. Entretanto , aparece assim: NÃO ENTENDI ! O valor subiu absurdamente e só tenho direito a 500 contatos! É isso</a></p></div><div class="topic-view_footer"><div><button class="thread-meta-item thread-meta-item--hover-highlight thread-meta-item--likes qa-topic-meta-likes-icon" type="button"><span class="topic__likes-count"><i class="thread-meta-item__icon icon--auto-width icon--thumb-up"></i><span class="thread-meta-item__text js-vote-count qa-topic-meta-likes-content">0</span></span></button></div><span class="thread-meta-item thread-meta-item--hover-highlight is-hidden-S"><a class="qa-topic-meta-views" data-track-type="click" data-element-name="Search result topic meta link" href="/perguntas-e-respostas-61/o-valor-mensal-aumentou-e-a-quantidade-de-contatos-permitidos-continua-a-mesma-4242"><span class="topic__views-count"><svg width="20" height="20" viewBox="0 0 20 20" class="thread-meta-item__icon icon--auto-width icon--eye"><path d="M10.0002 3.75C5.8335 3.75 2.27516 6.34167 0.833496 10C2.27516 13.6583 5.8335 16.25 10.0002 16.25C14.1668 16.25 17.7252 13.6583 19.1668 10C17.7252 6.34167 14.1668 3.75 10.0002 3.75ZM10.0002 14.1667C7.70016 14.1667 5.8335 12.3 5.8335 10C5.8335 7.7 7.70016 5.83333 10.0002 5.83333C12.3002 5.83333 14.1668 7.7 14.1668 10C14.1668 12.3 12.3002 14.1667 10.0002 14.1667ZM10.0002 7.5C8.61683 7.5 7.50016 8.61667 7.50016 10C7.50016 11.3833 8.61683 12.5 10.0002 12.5C11.3835 12.5 12.5002 11.3833 12.5002 10C12.5002 8.61667 11.3835 7.5 10.0002 7.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">17</span></span></a></span><span class="thread-meta-item thread-meta-item--comments thread-meta-item--hover-highlight"><a class="qa-topic-meta-replies-icon" data-track-type="click" data-element-name="Search result topic last post link" href="/perguntas-e-respostas-61/o-valor-mensal-aumentou-e-a-quantidade-de-contatos-permitidos-continua-a-mesma-4242?postid=11950#post11950"><span class="topic__reply-count"><svg width="14" height="14" class="thread-meta-item__icon icon--auto-width icon--comment" viewBox="0 0 12 13"><path d="M10.8 0.5H1.2C0.54 0.5 0 1.04 0 1.7V12.5L2.4 10.1H10.8C11.46 10.1 12 9.56 12 8.9V1.7C12 1.04 11.46 0.5 10.8 0.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">1</span></span></a></span><span class="thread-meta-item thread-meta-item--last-update thread-meta-item--hover-highlight"><div class="avatar avatar--XS thread-meta-item__icon" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/fabio-gaulke-8047" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/27c6cb15-5651-4836-a4d6-c6515c2dea4a.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/27c6cb15-5651-4836-a4d6-c6515c2dea4a.png" style="width: 100%;" title alt="Fabio Gaulke" /></a></div></div><a data-track-type="click" data-element-name="Search result topic post date link" class="qa-topic-meta-last-post-date-link" href="/perguntas-e-respostas-61/o-valor-mensal-aumentou-e-a-quantidade-de-contatos-permitidos-continua-a-mesma-4242?postid=11950#post11950"><span class="thread-meta-item__text">2 days ago</span></a></span></div></div></div></div></div> <div data-preact="topic-list-view/TopicListItemView" class="" data-props="{"topic":{"firstPost":{"id":11942,"author":{"id":11278,"url":"\/members\/arman-shayan-11278","name":"Arman Shayan","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/9603c764-de47-4925-83a2-eb04b0ec4b63.png","userTitle":"Channel Explorer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Channel Explorer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>Is it possible to let the user choose several answers at once. For example<\/p><p>What is your favorite team?<\/p><p>1. Barcelona<br \/>2. Madrid<br \/>3. Bayern<\/p><p>For example, the user wants to choose Barcelona and Madrid together. Can he choose this with 1 action so that the answer is saved in the fildes or as a tag?<\/p>","url":"\/general-q-a-43\/multi-choose-function-4241?postid=11942#post11942","creationDate":"2024-11-21T14:19:08+0000","relativeCreationDate":"2 days ago"},"isTopicUnread":true,"privateId":3373,"id":4241,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":43,"isIdeation":false,"url":"\/general-q-a-43","title":"General Q&A","description":"Any questions you have about using Manychat."},"url":"\/general-q-a-43\/multi-choose-function-4241","title":"Multi choose function","lastPost":{"id":11947,"author":{"id":8047,"url":"\/members\/fabio-gaulke-8047","name":"Fabio Gaulke","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/27c6cb15-5651-4836-a4d6-c6515c2dea4a.png","userTitle":"Manychat Community Moderator","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Message Musketeer"},"userLevel":5,"badges":[{"title":"Helping Hand","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/5563735d-68a6-4d3b-accc-32197db5d288_thumb.png"},{"title":"Manychat Community Moderator","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/d3ca1853-0627-4ab9-9a45-ef54b5ea5ad7_thumb.png"}],"isBanned":false},"content":"<content-quote data-username=\"Arman Shayan\"><div class=\"content-quote-content\">\t<p>And in the text_field, only the last choice will be saved, right? And for second and third teams need another fields?<\/p>\t<\/div><\/content-quote><p>\u00a0<\/p><p>No, just that.<\/p><p>The logic behind is that it will always get the current value of the field and add the last text input (in this case the option) below.<br \/><br \/>For the first time, the field will be empty and only show the option selected. Every time the user goes back and select another one, it will be inserted bellow.<\/p>","url":"\/general-q-a-43\/multi-choose-function-4241?postid=11947#post11947","creationDate":"2024-11-21T15:14:29+0000","relativeCreationDate":"2 days ago"},"lastReply":{"id":11947,"author":{"id":8047,"url":"\/members\/fabio-gaulke-8047","name":"Fabio Gaulke","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/27c6cb15-5651-4836-a4d6-c6515c2dea4a.png","userTitle":"Manychat Community Moderator","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Message Musketeer"},"userLevel":5,"badges":[{"title":"Helping Hand","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/5563735d-68a6-4d3b-accc-32197db5d288_thumb.png"},{"title":"Manychat Community Moderator","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/d3ca1853-0627-4ab9-9a45-ef54b5ea5ad7_thumb.png"}],"isBanned":false},"content":"<content-quote data-username=\"Arman Shayan\"><div class=\"content-quote-content\">\t<p>And in the text_field, only the last choice will be saved, right? And for second and third teams need another fields?<\/p>\t<\/div><\/content-quote><p>\u00a0<\/p><p>No, just that.<\/p><p>The logic behind is that it will always get the current value of the field and add the last text input (in this case the option) below.<br \/><br \/>For the first time, the field will be empty and only show the option selected. Every time the user goes back and select another one, it will be inserted bellow.<\/p>","url":"\/general-q-a-43\/multi-choose-function-4241?postid=11947#post11947","creationDate":"2024-11-21T15:14:29+0000","relativeCreationDate":"2 days ago"},"numberOfUnreadReplies":0,"numberOfReplies":3,"numberOfLikes":0,"relevantPost":{"id":11942,"author":{"id":11278,"url":"\/members\/arman-shayan-11278","name":"Arman Shayan","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/9603c764-de47-4925-83a2-eb04b0ec4b63.png","userTitle":"Channel Explorer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Channel Explorer"},"userLevel":0,"badges":[],"isBanned":false},"content":"<p>Is it possible to let the user choose several answers at once. For example<\/p><p>What is your favorite team?<\/p><p>1. Barcelona<br \/>2. Madrid<br \/>3. Bayern<\/p><p>For example, the user wants to choose Barcelona and Madrid together. Can he choose this with 1 action so that the answer is saved in the fildes or as a tag?<\/p>","url":"\/general-q-a-43\/multi-choose-function-4241?postid=11942#post11942","creationDate":"2024-11-21T14:19:08+0000","relativeCreationDate":"2 days ago"},"numberOfViews":15,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/ask-the-community-5","categoryId":5,"title":"Ask the community","metaRobots":"index, follow","type":0},"lastPostId":"11947"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/","isGuest":true,"csrfToken":"arSsh77dKf3g0EAa_bB0P6KC8TbJx0Wfnv9tgopVm4w","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}"><div class="qa-topic-block topic-view js-thread js-thread-id-4241 topic-view--unread"><a data-track-type="click" data-element-name="Search result topic link" class="topic-view_link" aria-label="Navigate to Multi choose function" href="/general-q-a-43/multi-choose-function-4241?postid=11942#post11942"></a><div class="topic-view_header"><div class="topic-view_header-item"><div class="avatar avatar" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/arman-shayan-11278" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/9603c764-de47-4925-83a2-eb04b0ec4b63.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/9603c764-de47-4925-83a2-eb04b0ec4b63.png" style="width: 100%;" title alt="Arman Shayan" /></a></div></div></div><div class="topic-view_header-items-gathered"><div class="topic-view_header-item"><span><a class="qa-username link--user username hover-underline" style="color: ;" href="/members/arman-shayan-11278">Arman Shayan</a></span><span class="user-title text--meta">Channel Explorer</span></div><a href="/general-q-a-43" data-track-type="click" data-element-name="Search result topic header link" class="topic-view_header-item text--meta"><span>asked in</span> <span class="topic-view_header-item_category-link">General Q&A</span></a></div></div><div class="topic-view_info"><div class="topic-view_body-container"><div class="topic-view_body" role="button" tabIndex="0"><div class="thread-list-block__title"><a href="/general-q-a-43/multi-choose-function-4241" data-track-type="click" data-element-name="Search result topic title link" class="qa-topic-title thread-list-block__title-link">Multi choose function</a><div class="tooltip tooltip--day tooltip--thread-type" title="Question"><div class="js-tooltip-trigger" aria-haspopup="true"><i class="icon--auto-width icon--question-circle" style></i></div></div></div><p class="thread-list-block__content qa-topic-content"><a href="/general-q-a-43/multi-choose-function-4241?postid=11942#post11942">Is it possible to let the user choose several answers at once. For exampleWhat is your favorite team?1. Barcelona2. Madrid3. BayernFor example, the user wants to choose Barcelona and Madrid together. Can he choose this with 1 action so that the answer is saved in the fildes or as a tag?</a></p></div><div class="topic-view_footer"><div><button class="thread-meta-item thread-meta-item--hover-highlight thread-meta-item--likes qa-topic-meta-likes-icon" type="button"><span class="topic__likes-count"><i class="thread-meta-item__icon icon--auto-width icon--thumb-up"></i><span class="thread-meta-item__text js-vote-count qa-topic-meta-likes-content">0</span></span></button></div><span class="thread-meta-item thread-meta-item--hover-highlight is-hidden-S"><a class="qa-topic-meta-views" data-track-type="click" data-element-name="Search result topic meta link" href="/general-q-a-43/multi-choose-function-4241"><span class="topic__views-count"><svg width="20" height="20" viewBox="0 0 20 20" class="thread-meta-item__icon icon--auto-width icon--eye"><path d="M10.0002 3.75C5.8335 3.75 2.27516 6.34167 0.833496 10C2.27516 13.6583 5.8335 16.25 10.0002 16.25C14.1668 16.25 17.7252 13.6583 19.1668 10C17.7252 6.34167 14.1668 3.75 10.0002 3.75ZM10.0002 14.1667C7.70016 14.1667 5.8335 12.3 5.8335 10C5.8335 7.7 7.70016 5.83333 10.0002 5.83333C12.3002 5.83333 14.1668 7.7 14.1668 10C14.1668 12.3 12.3002 14.1667 10.0002 14.1667ZM10.0002 7.5C8.61683 7.5 7.50016 8.61667 7.50016 10C7.50016 11.3833 8.61683 12.5 10.0002 12.5C11.3835 12.5 12.5002 11.3833 12.5002 10C12.5002 8.61667 11.3835 7.5 10.0002 7.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">15</span></span></a></span><span class="thread-meta-item thread-meta-item--comments thread-meta-item--hover-highlight"><a class="qa-topic-meta-replies-icon" data-track-type="click" data-element-name="Search result topic last post link" href="/general-q-a-43/multi-choose-function-4241?postid=11947#post11947"><span class="topic__reply-count"><svg width="14" height="14" class="thread-meta-item__icon icon--auto-width icon--comment" viewBox="0 0 12 13"><path d="M10.8 0.5H1.2C0.54 0.5 0 1.04 0 1.7V12.5L2.4 10.1H10.8C11.46 10.1 12 9.56 12 8.9V1.7C12 1.04 11.46 0.5 10.8 0.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">3</span></span></a></span><span class="thread-meta-item thread-meta-item--last-update thread-meta-item--hover-highlight"><div class="avatar avatar--XS thread-meta-item__icon" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/fabio-gaulke-8047" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/27c6cb15-5651-4836-a4d6-c6515c2dea4a.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/27c6cb15-5651-4836-a4d6-c6515c2dea4a.png" style="width: 100%;" title alt="Fabio Gaulke" /></a></div></div><a data-track-type="click" data-element-name="Search result topic post date link" class="qa-topic-meta-last-post-date-link" href="/general-q-a-43/multi-choose-function-4241?postid=11947#post11947"><span class="thread-meta-item__text">2 days ago</span></a></span></div></div></div></div></div> <div data-preact="topic-list-view/TopicListItemView" class="" data-props="{"topic":{"firstPost":{"id":11921,"author":{"id":11935,"url":"\/members\/marcscoaching-11935","name":"Marcscoaching","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/0b521f95-8588-44ea-8d3f-ef76f18e6731.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>\u00a0<\/p><p>Hello everyone,<br \/><br \/>My account has over 200 posts and Manychat keeps telling me \u201cYou don't have an available publication\u201d Why not? Manychat is also displayed in the Instagram account, meaning the connection is set up and available.<br \/><br \/>Thank you in advance.<\/p><p>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/606a88e9-2aa1-4c8f-a4a1-70b1953f0045.png\" \/><\/figure><p>\u00a0<\/p>","url":"\/general-q-a-43\/publications-not-available-4237?postid=11921#post11921","creationDate":"2024-11-21T09:13:19+0000","relativeCreationDate":"2 days ago"},"isTopicUnread":true,"privateId":3371,"id":4237,"type":"post","hasCurrentUserLiked":false,"isSticky":false,"features":[{"id":"isQuestion","label":"vraag"}],"forum":{"id":43,"isIdeation":false,"url":"\/general-q-a-43","title":"General Q&A","description":"Any questions you have about using Manychat."},"url":"\/general-q-a-43\/publications-not-available-4237","title":"Publications not Available","lastPost":{"id":11945,"author":{"id":8047,"url":"\/members\/fabio-gaulke-8047","name":"Fabio Gaulke","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/27c6cb15-5651-4836-a4d6-c6515c2dea4a.png","userTitle":"Manychat Community Moderator","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Message Musketeer"},"userLevel":5,"badges":[{"title":"Helping Hand","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/5563735d-68a6-4d3b-accc-32197db5d288_thumb.png"},{"title":"Manychat Community Moderator","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/d3ca1853-0627-4ab9-9a45-ef54b5ea5ad7_thumb.png"}],"isBanned":false},"content":"<p>Hello, \u200b<user-mention data-id=\"11935\">@Marcscoaching<\/user-mention>!<\/p><p>\u00a0<\/p><p>That's odd\u2026\u00a0please try to refresh the Instagram Permissions and check if your Meta settings are as they should be. Here is more info:\u00a0<a href=\"https:\/\/help.manychat.com\/hc\/en-us\/articles\/14281308423452-Instagram-automation-troubleshooting\" rel=\"noreferrer noopener nofollow ugc\">https:\/\/help.manychat.com\/hc\/en-us\/articles\/14281308423452-Instagram-automation-troubleshooting<\/a><\/p><p>\u00a0<\/p><p>Hope it helps!<\/p><p>\ud83d\ude4c<\/p>","url":"\/general-q-a-43\/publications-not-available-4237?postid=11945#post11945","creationDate":"2024-11-21T15:02:54+0000","relativeCreationDate":"2 days ago"},"lastReply":{"id":11945,"author":{"id":8047,"url":"\/members\/fabio-gaulke-8047","name":"Fabio Gaulke","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/27c6cb15-5651-4836-a4d6-c6515c2dea4a.png","userTitle":"Manychat Community Moderator","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Message Musketeer"},"userLevel":5,"badges":[{"title":"Helping Hand","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/5563735d-68a6-4d3b-accc-32197db5d288_thumb.png"},{"title":"Manychat Community Moderator","url":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/d3ca1853-0627-4ab9-9a45-ef54b5ea5ad7_thumb.png"}],"isBanned":false},"content":"<p>Hello, \u200b<user-mention data-id=\"11935\">@Marcscoaching<\/user-mention>!<\/p><p>\u00a0<\/p><p>That's odd\u2026\u00a0please try to refresh the Instagram Permissions and check if your Meta settings are as they should be. Here is more info:\u00a0<a href=\"https:\/\/help.manychat.com\/hc\/en-us\/articles\/14281308423452-Instagram-automation-troubleshooting\" rel=\"noreferrer noopener nofollow ugc\">https:\/\/help.manychat.com\/hc\/en-us\/articles\/14281308423452-Instagram-automation-troubleshooting<\/a><\/p><p>\u00a0<\/p><p>Hope it helps!<\/p><p>\ud83d\ude4c<\/p>","url":"\/general-q-a-43\/publications-not-available-4237?postid=11945#post11945","creationDate":"2024-11-21T15:02:54+0000","relativeCreationDate":"2 days ago"},"numberOfUnreadReplies":0,"numberOfReplies":1,"numberOfLikes":0,"relevantPost":{"id":11921,"author":{"id":11935,"url":"\/members\/marcscoaching-11935","name":"Marcscoaching","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/0b521f95-8588-44ea-8d3f-ef76f18e6731.png","userTitle":"","userLevel":0,"badges":[],"isBanned":false},"content":"<p>\u00a0<\/p><p>Hello everyone,<br \/><br \/>My account has over 200 posts and Manychat keeps telling me \u201cYou don't have an available publication\u201d Why not? Manychat is also displayed in the Instagram account, meaning the connection is set up and available.<br \/><br \/>Thank you in advance.<\/p><p>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/606a88e9-2aa1-4c8f-a4a1-70b1953f0045.png\" \/><\/figure><p>\u00a0<\/p>","url":"\/general-q-a-43\/publications-not-available-4237?postid=11921#post11921","creationDate":"2024-11-21T09:13:19+0000","relativeCreationDate":"2 days ago"},"numberOfViews":19,"contentType":"question","featuredImage":"","publicLabel":"","category":{"url":"\/ask-the-community-5","categoryId":5,"title":"Ask the community","metaRobots":"index, follow","type":0},"lastPostId":"11945"},"isActivityPage":true,"showUnsubscribeBtn":null,"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/","isGuest":true,"csrfToken":"arSsh77dKf3g0EAa_bB0P6KC8TbJx0Wfnv9tgopVm4w","hideCategoryMetadata":false,"phrases":{"Forum":{"thread.unsubscribe":"Unsubscribe","vraag":"Question","beantwoord":"Solved","topic.list.metadata.asked.in":"asked in","topic.list.metadata.published.in":"published in","topic.list.metadata.shared.in":"shared in","topic.list.metadata.posted.in":"posted in"}}}"><div class="qa-topic-block topic-view js-thread js-thread-id-4237 topic-view--unread"><a data-track-type="click" data-element-name="Search result topic link" class="topic-view_link" aria-label="Navigate to Publications not Available" href="/general-q-a-43/publications-not-available-4237?postid=11921#post11921"></a><div class="topic-view_header"><div class="topic-view_header-item"><div class="avatar avatar" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/marcscoaching-11935" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/0b521f95-8588-44ea-8d3f-ef76f18e6731.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/0b521f95-8588-44ea-8d3f-ef76f18e6731.png" style="width: 100%;" title alt="Marcscoaching" /></a></div></div></div><div class="topic-view_header-items-gathered"><div class="topic-view_header-item"><span><a class="qa-username link--user username hover-underline" style="color: ;" href="/members/marcscoaching-11935">Marcscoaching</a></span></div><a href="/general-q-a-43" data-track-type="click" data-element-name="Search result topic header link" class="topic-view_header-item text--meta"><span>asked in</span> <span class="topic-view_header-item_category-link">General Q&A</span></a></div></div><div class="topic-view_info"><div class="topic-view_body-container"><div class="topic-view_body" role="button" tabIndex="0"><div class="thread-list-block__title"><a href="/general-q-a-43/publications-not-available-4237" data-track-type="click" data-element-name="Search result topic title link" class="qa-topic-title thread-list-block__title-link">Publications not Available</a><div class="tooltip tooltip--day tooltip--thread-type" title="Question"><div class="js-tooltip-trigger" aria-haspopup="true"><i class="icon--auto-width icon--question-circle" style></i></div></div></div><p class="thread-list-block__content qa-topic-content"><a href="/general-q-a-43/publications-not-available-4237?postid=11921#post11921"> Hello everyone,My account has over 200 posts and Manychat keeps telling me “You don't have an available publication” Why not? Manychat is also displayed in the Instagram account, meaning the connection is set up and available.Thank you in advance. </a></p></div><div class="topic-view_footer"><div><button class="thread-meta-item thread-meta-item--hover-highlight thread-meta-item--likes qa-topic-meta-likes-icon" type="button"><span class="topic__likes-count"><i class="thread-meta-item__icon icon--auto-width icon--thumb-up"></i><span class="thread-meta-item__text js-vote-count qa-topic-meta-likes-content">0</span></span></button></div><span class="thread-meta-item thread-meta-item--hover-highlight is-hidden-S"><a class="qa-topic-meta-views" data-track-type="click" data-element-name="Search result topic meta link" href="/general-q-a-43/publications-not-available-4237"><span class="topic__views-count"><svg width="20" height="20" viewBox="0 0 20 20" class="thread-meta-item__icon icon--auto-width icon--eye"><path d="M10.0002 3.75C5.8335 3.75 2.27516 6.34167 0.833496 10C2.27516 13.6583 5.8335 16.25 10.0002 16.25C14.1668 16.25 17.7252 13.6583 19.1668 10C17.7252 6.34167 14.1668 3.75 10.0002 3.75ZM10.0002 14.1667C7.70016 14.1667 5.8335 12.3 5.8335 10C5.8335 7.7 7.70016 5.83333 10.0002 5.83333C12.3002 5.83333 14.1668 7.7 14.1668 10C14.1668 12.3 12.3002 14.1667 10.0002 14.1667ZM10.0002 7.5C8.61683 7.5 7.50016 8.61667 7.50016 10C7.50016 11.3833 8.61683 12.5 10.0002 12.5C11.3835 12.5 12.5002 11.3833 12.5002 10C12.5002 8.61667 11.3835 7.5 10.0002 7.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">19</span></span></a></span><span class="thread-meta-item thread-meta-item--comments thread-meta-item--hover-highlight"><a class="qa-topic-meta-replies-icon" data-track-type="click" data-element-name="Search result topic last post link" href="/general-q-a-43/publications-not-available-4237?postid=11945#post11945"><span class="topic__reply-count"><svg width="14" height="14" class="thread-meta-item__icon icon--auto-width icon--comment" viewBox="0 0 12 13"><path d="M10.8 0.5H1.2C0.54 0.5 0 1.04 0 1.7V12.5L2.4 10.1H10.8C11.46 10.1 12 9.56 12 8.9V1.7C12 1.04 11.46 0.5 10.8 0.5Z" fill="currentColor"></path></svg><span class="thread-meta-item__text">1</span></span></a></span><span class="thread-meta-item thread-meta-item--last-update thread-meta-item--hover-highlight"><div class="avatar avatar--XS thread-meta-item__icon" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/fabio-gaulke-8047" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/27c6cb15-5651-4836-a4d6-c6515c2dea4a.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/manychat-en/icon/200x200/27c6cb15-5651-4836-a4d6-c6515c2dea4a.png" style="width: 100%;" title alt="Fabio Gaulke" /></a></div></div><a data-track-type="click" data-element-name="Search result topic post date link" class="qa-topic-meta-last-post-date-link" 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