Streamline Your Business with MuleSoft RPA

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Some examples of this are:</p>\n<ul>\n<li>A system lacks an API, such as a legacy or on-premises application or a system that is heavily customized for the organization.</li>\n<li>There is either delayed investment or lack of investment in the creation of an API for an endpoint — where RPA can be used as a stopgap for temporary access to the system.</li>\n<li>There are different teams managing automation and integration.</li>\n</ul>\n","kind":"card_faq-qna","id":"1699282498160_ffi"}]}]}],"path":"/mulesoft/rpa","urlLoc":"eu","curHref":"/eu/mulesoft/rpa/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-eu"}], chassis: 'v2', }; window.sfdcBase = window.sfdcBase || {}; window.sfdcBase.chat = window.sfdcBase.chat || {}; window.sfdcBase.chat.invite = window.sfdcBase.chat.invite || {}; </script> <div class="globalnav-wrapper-c360 "> <a class="screen-reader-text skip-to-content-c360" href="#main-content"> <div class="screen-reader-container">Skip to content</div> </a> <hgf-c360nav locale=eu search="true" show-region-selector="true" context-nav-enabled="true" hide-login="false" truly-hide-login="false" show-button-main=true show-button-secondary=false hide-contact="false" origin=https://wp.sfdcdigital.com/en-eu/wp-json> </hgf-c360nav> <hgf-c360contextnav origin=https://wp.sfdcdigital.com/en-eu/wp-json> </hgf-c360contextnav> </div> <main id="main-content" class="pbc-open-template"> <div data-blade-id="1693428153213_13ef_63270" data-blade-position="1" data-blade-name="sf/notification" data-blade-variant="notification" data-blade-source="www" data-blade-type="blade"> <section id="1693428153213_13ef_63270" class="relative notification--blade notification--blade--image-standard" style="background-color:#032D60" > <article data-module-id="1693428153213_13ef_63270" data-module-name="Relive the best moments from Connect:AI with 20+ on-demand sessions." data-module-position="1" data-module-type="headline"> <div class="notification__content-wrapper"> <div class="notification__image notification__image--standard"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/11/mulesoft-logo.webp?w=528" class="image__asset" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/11/mulesoft-logo.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/11/mulesoft-logo.webp?resize=300,300 300w" height="24px" /> </div> <div class="notification__text-wrapper"> <p class="notification__text" style="color: rgb(255, 255, 255)">Relive the best moments from Connect:AI with 20+ on-demand sessions.</p> <a class="notification__link pbc_link--bold" aria-label="Register to watch: the best moments from Connect:AI" href="https://www.mulesoft.com/connect-ai" target="_blank" style="color: rgb(255, 255, 255)"> Register to watch </a> </div> </div> </article> </section> </div><div data-blade-id="1678213869719_r69" data-blade-position="2" data-blade-name="sf/marquee" data-blade-variant="marquee" data-blade-source="www" data-blade-type="blade"> <section id="1678213869719_r69" class="relative marquee--blade marquee--right-image" > <div class="container"> <article class="grid grid_main grid--sixteenbynine" data-module-track-impressions="" data-module-id="1678213869719_r69" data-module-name="Accelerate delivery with end-to-end automation for every team." data-module-position="1" data-module-type="headline"> <div class="video__wrapper"> <pbc-vidyard-player class="video__asset" video-uuid="sbJfR5cp7DpMC7Btwok6WU" > <pbc-vidyard-analytics slot="analytics" video-uuid="sbJfR5cp7DpMC7Btwok6WU" live-video="" > </pbc-vidyard-analytics> </pbc-vidyard-player> </div> <div class="content__wrapper "> <header class="marquee__blade-heading eyebrow--standard "> <h1 class="headline marquee__headline--standard" style=" "> Accelerate delivery with end-to-end automation for every team. </h1> <div class="blade__description"> <p>MuleSoft RPA replaces repetitive tasks with bots that can intelligently process documents, enter data, or take actions on the user’s behalf, all without code. Customers now can bring together best-in-class integration, API management, and RPA capabilities with hyperscale resilience, universal governance, and reuse-at-scale to make the composable business possible.</p> </div> </header> <div class="cta_container flex flex--right ctas__2"> <pbc-button class="cta_button__wrapper" data-link-text="Watch demo" data-link-url="https://videos.mulesoft.com/watch/nzZE3qWXnSK5ZjobaMntRY?utm_source=salesforce&utm_medium=referral&utm_campaign=sfdcpdp" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="primary" data-stacking="default" aria-label="Watch demo: MuleSoft RPA" href="https://videos.mulesoft.com/watch/nzZE3qWXnSK5ZjobaMntRY?utm_source=salesforce&utm_medium=referral&utm_campaign=sfdcpdp" target="_blank" rel="noopener" > Watch demo <svg width="18" height="18" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg" fill="currentColor"> <path fill-rule="evenodd" clip-rule="evenodd" d="M10.0977 2.16345H14.5237L6.8804 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team workload.</p> <p>Purpose-built for every team, MuleSoft RPA eliminates manual tasks and processes – from simple to advanced automations. Seamlessly integrated with Anypoint Platform and Composer, MuleSoft RPA delivers intelligent automation anywhere and achieves end-to-end automation at scale.</p> </div> </header> <div class="text__blade-cta"> <div class="cta_container flex flex--center ctas__2"> <pbc-button class="cta_button__wrapper" data-link-text="Read the report" data-link-url="https://www.mulesoft.com/lp/whitepaper/drive-innovation-with-automation-strategies?utm_source=salesforce&utm_medium=referral&utm_campaign=sfdcpdp" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="primary" data-stacking="default" aria-label="Read the report: Drive innovation with automation" href="https://www.mulesoft.com/lp/whitepaper/drive-innovation-with-automation-strategies?utm_source=salesforce&utm_medium=referral&utm_campaign=sfdcpdp" target="_blank" rel="noopener" > Read the report <svg width="18" height="18" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg" fill="currentColor"> <path 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data-blade-id="1699457663630_e00" data-blade-position="4" data-blade-name="sf/oneup" data-blade-variant="oneup" data-blade-source="www" data-blade-type="blade"> <section id="1699457663630_e00" class="relative oneup--blade oneup--right-image" > <div class="container"> <article class="grid grid_main grid--onebyone" data-module-track-impressions="" data-module-id="1699457663630_e00" data-module-name="Automate any process for any team." data-module-position="1" data-module-type="headline"> <div class="image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-rpa-automate-any-process.webp?w=1024" class="image__asset" alt="A MuleSoft RPA product image showing how users can automate any process." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-rpa-automate-any-process.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-rpa-automate-any-process.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-rpa-automate-any-process.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-rpa-automate-any-process.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> <div class="content__wrapper"> <div class="content__container"> <header class="oneup__blade-heading"> <h2 class="headline" style=" "> Automate any process for any team. </h2> <div class="blade__description"> <p>MuleSoft RPA empowers businesses to automate their data entry and retrieval processes in both legacy and modern applications, streamlining workflows and reducing the incidence of errors. This tool enables businesses to extract data from a wide array of sources such as documents, web pages, emails, spreadsheets, and even images, providing a comprehensive data capture solution.<br><br>An easy-to-use toolbox comprising OCR, web and image search, REST, and many other tools facilitates the configuration and implementation of RPA processes. Pre-built activity steps and templates from a central repository enable businesses to accelerate the time it takes to implement automation processes, increasing overall efficiency.</p> </div> </header> </div> </div> </article> </div> </section> </div><div data-blade-id="1700224543594_x21" data-blade-position="5" data-blade-name="sf/oneup" data-blade-variant="oneup" data-blade-source="www" data-blade-type="blade"> <section id="1700224543594_x21" class="relative oneup--blade oneup--left-image" > <div class="container"> <article class="grid grid_main grid--onebyone" data-module-track-impressions="" data-module-id="1700224543594_x21" data-module-name="Collaborate on a secure and trusted platform." data-module-position="1" data-module-type="headline"> <div class="image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-rpa-business-it-collaboration.webp?w=1024" class="image__asset" alt="A MuleSoft RPA product image showing the security options." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-rpa-business-it-collaboration.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-rpa-business-it-collaboration.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-rpa-business-it-collaboration.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-rpa-business-it-collaboration.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> <div class="content__wrapper"> <div class="content__container"> <header class="oneup__blade-heading"> <h2 class="headline" style=" "> Collaborate on a secure and trusted platform. </h2> <div class="blade__description"> <p>Empower business and IT teams to collaborate with ease and break silos on every step of your automation journey. Use customizable dashboards to monitor and analyze your automation processes, giving you insights into how your workflows are performing. Customizable alert rules allow you to get immediate notifications when an error occurs in your flow to ensure that you can quickly address any issues that may arise and minimize downtime.</p> </div> </header> </div> </div> </article> </div> </section> </div><div data-blade-id="1700224567188_nl5" data-blade-position="6" data-blade-name="sf/oneup" data-blade-variant="oneup" data-blade-source="www" data-blade-type="blade"> <section id="1700224567188_nl5" class="relative oneup--blade oneup--right-image" > <div class="container"> <article class="grid grid_main grid--onebyone" data-module-track-impressions="" data-module-id="1700224567188_nl5" data-module-name="Scale with end-to-end automation." data-module-position="1" data-module-type="headline"> <div class="image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-rpa-end-to-end-automation.webp?w=1024" class="image__asset" alt="A MuleSoft RPA product image showing how users can automate workflows across Salesforce Clouds and legacy systems." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-rpa-end-to-end-automation.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-rpa-end-to-end-automation.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-rpa-end-to-end-automation.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-rpa-end-to-end-automation.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> <div class="content__wrapper"> <div class="content__container"> <header class="oneup__blade-heading"> <h2 class="headline" style=" "> Scale with end-to-end automation. </h2> <div class="blade__description"> <p>MuleSoft RPA offers a highly integrated solution for automating workflows across Salesforce Clouds and legacy systems. This enables admins, business teams and developers to conveniently bring in data and automate every step of their workflows. Every RPA bot created is reusable as an API and can be shared on Anypoint Exchange for easier integration into MuleSoft Anypoint Platform or Salesforce flows. Automation capacity can be scaled up by running processes on multiple RPA bots in parallel, further promoting efficiency and productivity.</p> </div> </header> </div> </div> </article> </div> </section> </div><div data-blade-id="1700224593787_g3r" data-blade-position="7" data-blade-name="sf/oneup" data-blade-variant="oneup" data-blade-source="www" data-blade-type="blade"> <section id="1700224593787_g3r" class="relative oneup--blade oneup--left-image" > <div class="container"> <article class="grid grid_main grid--onebyone" data-module-track-impressions="" data-module-id="1700224593787_g3r" data-module-name="Bring automation to all your customer moments." data-module-position="1" data-module-type="headline"> <div class="image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-rpa-salesforce-integration.webp?w=1024" class="image__asset" alt="A MuleSoft RPA product image showing how users can automate customer moments." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-rpa-salesforce-integration.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-rpa-salesforce-integration.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-rpa-salesforce-integration.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-rpa-salesforce-integration.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> <div class="content__wrapper"> <div class="content__container"> <header class="oneup__blade-heading"> <h2 class="headline" style=" "> Bring automation to all your customer moments. </h2> <div class="blade__description"> <p>Fully integrated with Salesforce Clouds, MuleSoft RPA enables admins, business teams, and developers to leverage robotic process automation technology to bring in data or act from any legacy system, making end-to-end automation of every step in a workflow possible.</p> </div> </header> </div> </div> </article> </div> </section> </div><div data-blade-id="1682456883362_1dgf" data-blade-position="8" data-blade-name="sf/nupfixed" data-blade-variant="nupfixed" data-blade-source="www" data-blade-type="blade"> <section id="1682456883362_1dgf" class="relative nupfixed--blade nupfixed--link_below layout--3 nupfixed--card_productaddon" > <div class="container carousel__container background__present"> <div class="grid grid_main nupfixed nupfixed__3 nupfixed__gridThree"> <header class="nupfixed__blade-heading text--center"> <h2 class="headline" style=" "> Explore MuleSoft’s unified integration, automation, and API management solutions. </h2> </header> <div class="cards cards--carousel"> <div class="scrollable carousel__scrollable"> <div class="carousel__wrapper scrollable__content-wrapper" data-component="carousel" data-component-id="carousel-explore_mule" aria-label="Carousel" > <button role="button" class="left-nav hidden" tabindex="-1" aria-label="Previous Slide"></button> <button role="button" class="right-nav hidden" tabindex="-1" aria-label="Next Slide"></button> <div class="carousel scrollable__content carousel--fade-left carousel--fade-right pb-16"> <div class="card card__1 card__wrapper carousel-card" data-module-id="1686933637685_gk2" aria-label="slide 1 of 3" role="group" data-module-position="1" data-module-type="card_productaddon" data-module-name="Salesforce Flow" > <div class="card--card_productaddon pbc-g-elevation-2 border-rad-16"> <div class="card--mask border-rad-16"> <div class="card__content__wrapper" style="border-top: #90D0FE solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="https://www.salesforce.com/eu/mulesoft/automation/" data-link-text="Salesforce Flow" data-link-url="https://www.salesforce.com/eu/mulesoft/automation/" data-link-type="header" target=""> Salesforce Flow </a> </h3> <div class="card__description"> <p>Fast-track work between people and departments by automating multi-user processes.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/eu/mulesoft/automation/" data-link-type="primary cta" > <a class="cta_button" data-size="small" data-variant="cardText" data-stacking="default" aria-label="Learn more: Salesforce Flow" href="https://www.salesforce.com/eu/mulesoft/automation/" > Learn more </a> </pbc-button> </div> </div> </div> </div> </div> </div> <div class="card card__2 card__wrapper carousel-card" data-module-id="1682456883300_139z" aria-label="slide 2 of 3" role="group" data-module-position="2" data-module-type="card_productaddon" data-module-name="MuleSoft Composer" > <div class="card--card_productaddon pbc-g-elevation-2 border-rad-16"> <div class="card--mask border-rad-16"> <div class="card__content__wrapper" style="border-top: #90D0FE solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="https://www.salesforce.com/eu/mulesoft/composer/" data-link-text="MuleSoft Composer" data-link-url="https://www.salesforce.com/eu/mulesoft/composer/" data-link-type="header" target=""> MuleSoft Composer </a> </h3> <div class="card__description"> <p>Connect apps and data to Salesforce quickly and easily with clicks, not code, directly inside the Salesforce UI.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/eu/mulesoft/composer/" data-link-type="primary cta" > <a class="cta_button" data-size="small" data-variant="cardText" data-stacking="default" aria-label="Learn more: MuleSoft Composer" href="https://www.salesforce.com/eu/mulesoft/composer/" > Learn more </a> </pbc-button> </div> </div> </div> </div> </div> </div> <div class="card card__3 card__wrapper carousel-card" data-module-id="1682442319795_10f9" aria-label="slide 3 of 3" role="group" data-module-position="3" data-module-type="card_productaddon" data-module-name="MuleSoft Anypoint Platform" > <div class="card--card_productaddon pbc-g-elevation-2 border-rad-16"> <div class="card--mask border-rad-16"> <div class="card__content__wrapper" style="border-top: #90D0FE solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="https://www.salesforce.com/eu/mulesoft/anypoint-platform/" data-link-text="MuleSoft Anypoint Platform" data-link-url="https://www.salesforce.com/eu/mulesoft/anypoint-platform/" data-link-type="header" target=""> MuleSoft Anypoint Platform </a> </h3> <div class="card__description"> <p>Start fast and realize immediate value with a single, unified solution for integration and APIs.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button 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data-module-type="headline" data-module-track-impressions=""> <header class="text__blade-heading eyebrow--large "> <h2 class="headline text__headline--large" style=" "> How customers use MuleSoft RPA to automate repetitive processes. </h2> </header> </article> </div> </section> </div><div data-blade-id="1702904399935_1cwp" data-blade-position="10" data-blade-name="sf/nup" data-blade-variant="nup" data-blade-source="www" data-blade-type="blade"> <section id="1702904399935_1cwp" class="relative nup--blade layout--1 nup--card_quote" > <div class="container background__present"> <div class="grid grid_main nup nup__1 no-header"> <div class="cards cards--minimal"> <article class="card card__1 card__wrapper " data-module-track-impressions="" data-module-id="1702904399871_ksc" data-module-name="Greg Beltzer" data-module-position="1" data-module-type="card_quote" > <div class="card--card_quote pbc-g-elevation-2 flex border-rad-16 "> <div class="card_quote_align--left"> <div class="card__image__wrapper"> <a href="https://www.mulesoft.com/case-studies/api/royal-bank-of-canada" tabindex="-1" aria-hidden="true" data-link-url="https://www.mulesoft.com/case-studies/api/royal-bank-of-canada" data-link-type="image" target="_blank"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/12/mulesoft-customer-story-royal-bank-of-canada.webp?w=1024" class="card__image" alt="Read how RBC Wealth Management onboards customers in 24 minutes with MuleSoft." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/12/mulesoft-customer-story-royal-bank-of-canada.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/12/mulesoft-customer-story-royal-bank-of-canada.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/12/mulesoft-customer-story-royal-bank-of-canada.webp?resize=768,767 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/12/mulesoft-customer-story-royal-bank-of-canada.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </a> </div> <div class="card__content__wrapper"> <blockquote class="card__copy__wrapper"> <div class="card__quote-mark card__quote--eu" aria-hidden="true"></div> <h3 class="card__headline" style=" "> <a href="https://www.mulesoft.com/case-studies/api/royal-bank-of-canada" data-link-text="MuleSoft has been critical in enabling our IT team to bring our legacy technology and modern platforms together. We now have a single view of each and every customer. And, with our new solution, clients are onboarded in just 24 minutes, versus weeks.”" data-link-url="https://www.mulesoft.com/case-studies/api/royal-bank-of-canada" data-link-type="header" target="_blank"> MuleSoft has been critical in enabling our IT team to bring our legacy technology and modern platforms together. We now have a single view of each and every customer. And, with our new solution, clients are onboarded in just 24 minutes, versus weeks.” </a> </h3> <div class="tagline_wrapper"> <div class="name"> Greg Beltzer </div> <div class="role_company"> Head of Technology, RBC Wealth Management </div> </div> </blockquote> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Read the story" data-link-url="https://www.mulesoft.com/case-studies/api/royal-bank-of-canada" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="secondaryWithMobileText" data-stacking="wideM" aria-label="Read the story: RBC Wealth Management customer story" href="https://www.mulesoft.com/case-studies/api/royal-bank-of-canada" target="_blank" rel="noopener" > Read the story <svg width="18" height="18" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg" fill="currentColor"> <path fill-rule="evenodd" clip-rule="evenodd" d="M10.0977 2.16345H14.5237L6.8804 9.80671C6.69002 9.99709 6.69002 10.3058 6.8804 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data-blade-position="12" data-blade-name="sf/nup" data-blade-variant="nup" data-blade-source="www" data-blade-type="blade"> <section id="1677789043516_13s3" class="relative nup--blade nup--link_below layout--3 nup--card_resource" > <div class="container"> <div class="grid grid_main nup nup__3 nup__gridThree"> <header class="nup__blade-heading text--center"> <h2 class="headline" style=" "> Learn more about the power of integration and automation. </h2> </header> <div class="cards"> <article class="card card__1 card__wrapper " data-module-track-impressions="" data-module-id="1677789044053_1civ" data-module-name="How business and IT leaders leverage automation to unleash innovation." data-module-position="1" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.mulesoft.com/webinars/unleash-innovation-automation?utm_source=salesforce&utm_medium=referral&utm_campaign=sfdcpdp" tabindex="-1" aria-label="How business and IT leaders leverage automation to unleash innovation." data-link-url="https://www.mulesoft.com/webinars/unleash-innovation-automation?utm_source=salesforce&utm_medium=referral&utm_campaign=sfdcpdp" data-link-type="image" target="_blank"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-resources-webinar-unleash-innovation-automation.webp?w=1024" class="card__image" alt="Learn more about the power of integration and automation." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-resources-webinar-unleash-innovation-automation.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-resources-webinar-unleash-innovation-automation.webp?resize=300,169 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data-link-url="https://www.mulesoft.com/webinars/unleash-innovation-automation?utm_source=salesforce&utm_medium=referral&utm_campaign=sfdcpdp" data-link-type="header" target="_blank"> How business and IT leaders leverage automation to unleash innovation. </a> </h3> <div class="card__description mt-16"> <p>Join us as we explore how business technologists and IT leaders can leverage business automation to unlock the full potential of Customer 360.</p> </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Watch the webinar" data-link-url="https://www.mulesoft.com/webinars/unleash-innovation-automation?utm_source=salesforce&utm_medium=referral&utm_campaign=sfdcpdp" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Watch the webinar: How business and IT leaders leverage automation to unleash innovation" 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aria-label="Create Connected Experiences with MuleSoft Composer and RPA." data-link-url="https://www.mulesoft.com/lp/demo/api/create-connected-experiences-composer-rpa?utm_source=salesforce&utm_medium=referral&utm_campaign=sfdcpdp" data-link-type="image" target="_blank"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-resources-demo-create-connected-experiences.webp?w=1024" class="card__image" alt="Learn how businesses and IT leaders unleash innovation with automation." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-resources-demo-create-connected-experiences.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-resources-demo-create-connected-experiences.webp?resize=300,169 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/mulesoft-resources-demo-create-connected-experiences.webp?resize=768,432 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data-module-name="What is MuleSoft?" data-module-position="1" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="true" aria-controls="rel1691508978479_9la-11" class="accordion__trigger" id="accordion1691508978479_9la-11" aria-label="What is MuleSoft?"> <span class="accordion__title relative"> What is MuleSoft? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1691508978479_9la-11" id="rel1691508978479_9la-11"> <div class="accordion__description"> <p>MuleSoft was founded in 2006, based on the idea that connecting applications should be easy. Today, IT environments are more complex than ever before, and MuleSoft has emerged as the leading unified platform for integration, automation, and API management, and provides easy-to-use tools to connect systems and data from anywhere — on-premises, cloud, or hybrid.</p> <p>Using MuleSoft, both IT and business users can do more with less, quickly creating AI-powered workflows and integrations that enable the creation of efficient growth and differentiated customer experiences.</p> </div> </section> </div> <div class="accordion__item accordion__item-2 " data-module-id="1699282480484_1tc" data-module-name="What is RPA and how does it work?" data-module-position="2" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1691508978479_9la-12" class="accordion__trigger" id="accordion1691508978479_9la-12" aria-label="What is RPA and how does it work?"> <span class="accordion__title relative"> What is RPA and how does it work? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1691508978479_9la-12" id="rel1691508978479_9la-12"> <div class="accordion__description"> <p>Robotic process automation (RPA) is a software technology that combines robotics and automation to perform repetitive tasks. RPA is a method for business process automation that uses an application or ‘bot’ that replicates an employee's desktop actions by interacting with an interface in the same way a human would.</p> </div> </section> </div> <div class="accordion__item accordion__item-3 " data-module-id="1699282495940_ud4" data-module-name="What are some common use cases for RPA?" data-module-position="3" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1691508978479_9la-13" class="accordion__trigger" id="accordion1691508978479_9la-13" aria-label="What are some common use cases for RPA?"> <span class="accordion__title relative"> What are some common use cases for RPA? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1691508978479_9la-13" id="rel1691508978479_9la-13"> <div class="accordion__description"> <p>RPA is used across industries to automate repetitive business tasks. Most often these use screen scraping as well as other automation techniques to move data from one system or application to another or perform an action.</p> <p>Because RPA is mainly used for tedious, manual tasks — it is commonly used in roles, functions, and business units that spend significant time on these types of processes.</p> </div> </section> </div> <div class="accordion__item accordion__item-4 " data-module-id="1699282498160_ffi" data-module-name="How do RPA and API-led connectivity relate?" data-module-position="4" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1691508978479_9la-14" class="accordion__trigger" id="accordion1691508978479_9la-14" aria-label="How do RPA and API-led connectivity relate?"> <span class="accordion__title relative"> How do RPA and API-led connectivity relate? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1691508978479_9la-14" id="rel1691508978479_9la-14"> <div class="accordion__description"> <p>Many people often think that RPA and APIs compete with one another — seeing as APIs allow the systems and datasets to be integrated while RPA scraps the data from one system to another. However, there are situations where an API-led approach could collaborate with RPA as a mechanism to broaden the scope of integration and enable access to more endpoints.</p> <p>Where business process automation is not yet possible for an API-led approach, RPA may be used. Some examples of this are:</p> <ul> <li>A system lacks an API, such as a legacy or on-premises application or a system that is heavily customized for the organization.</li> <li>There is either delayed investment or lack of investment in the creation of an API for an endpoint — where RPA can be used as a stopgap for temporary access to the system.</li> <li>There are different teams managing automation and integration.</li> </ul> </div> </section> </div> </div> </div> </div> </div> </article> </div> <div class="background__gradient" style="background-image: linear-gradient(180deg, #FFFFFF 0%, rgb(234, 245, 254) 100%);"></div> <div class="blade__background blade__background--below" aria-hidden="true"> <div class="background__graphics background__graphics--with-background-image"> <div class="blade__background-image"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/background-sales-cloud-pricing-3.webp?w=1024" class="background__image" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/background-sales-cloud-pricing-3.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/background-sales-cloud-pricing-3.webp?resize=300,51 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/background-sales-cloud-pricing-3.webp?resize=768,129 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/background-sales-cloud-pricing-3.webp?resize=1024,172 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/background-sales-cloud-pricing-3.webp?resize=1536,259 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/background-sales-cloud-pricing-3.webp?resize=2048,345 2048w" width="100%"/> </div> <svg class="background__contour background__contour--overlap" viewBox="0 0 1440 98" fill="none"> <path d="M0 0.000976562C229.219 63.3102 470.662 98.001 720 98.001C969.338 98.001 1210.78 63.31 1440 0.000976562V99.001H0V0.000976562Z" fill="white"/> </svg> </div> </div> </section> </div> </main> <hgf-footer home-href=eu origin=https://wp.sfdcdigital.com/en-eu/wp-json></hgf-footer> <div class="sf-call"> <div class="call-btn-wrapper"> <a class="btn" href="tel:+35314403500" aria-label="Contact, By phone"></a> </div> </div> <script type="text/javascript"> window.document.dispatchEvent( new CustomEvent('www_track', { detail: { event: 'custEv_pageDataAvailable', templateName: 'Open Template', templateId: 'open-template', taxonomy: JSON.parse('{"pageTagsManual":[],"pageTagsAuto":[]}'), experiment: { 'optimizelyExp': '', 'optimizelyVar': '', }, }, }) ); </script> <script defer src="https://a.sfdcstatic.com/digital/xsf/components/v1-stable/chat.js"></script> <link rel="stylesheet" type="text/css" href="/jnmYwLhDSrvFsn4x7w/hp/b1c9Ki4/DHdjC/Xt1VSFY"> <script src="/jnmYwLhDSrvFsn4x7w/hp/b1c9Ki4/fm0SA/nIfM04o" async defer></script> <div id="sec-overlay" style="display:none;"> <div id="sec-container"> </div> </div></body></html>

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