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Get help | Project IDX | Google for Developers
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class="devsite-tabs-wrapper" aria-label="Upper tabs"> <tab > <a href="https://developers.google.com/idx/guides" track-metadata-eventdetail="https://developers.google.com/idx/guides" class="devsite-tabs-content gc-analytics-event " track-type="nav" track-metadata-position="nav - docs" track-metadata-module="primary nav" data-category="Site-Wide Custom Events" data-label="Tab: Docs" track-name="docs" > Docs </a> </tab> <tab class="devsite-active"> <a href="https://developers.google.com/idx/support/help" track-metadata-eventdetail="https://developers.google.com/idx/support/help" class="devsite-tabs-content gc-analytics-event " track-type="nav" track-metadata-position="nav - support" track-metadata-module="primary nav" aria-label="Support, selected" data-category="Site-Wide Custom Events" data-label="Tab: Support" track-name="support" > Support </a> </tab> <tab > <a href="http://idx.dev/blog" track-metadata-eventdetail="http://idx.dev/blog" class="devsite-tabs-content gc-analytics-event " track-type="nav" track-metadata-position="nav - blog" track-metadata-module="primary nav" data-category="Site-Wide Custom Events" data-label="Tab: Blog" track-name="blog" > Blog </a> </tab> </nav> </devsite-tabs> </div> <devsite-search enable-signin enable-search enable-suggestions enable-query-completion project-name="Project IDX" tenant-name="Google for Developers" project-scope="/idx" url-scoped="https://developers.google.com/s/results/idx" > <form class="devsite-search-form" action="https://developers.google.com/s/results" method="GET"> <div class="devsite-search-container"> <button type="button" search-open class="devsite-search-button devsite-header-icon-button button-flat material-icons" aria-label="Open search"></button> <div class="devsite-searchbox"> <input aria-activedescendant="" aria-autocomplete="list" aria-label="Search" aria-expanded="false" aria-haspopup="listbox" autocomplete="off" class="devsite-search-field devsite-search-query" name="q" placeholder="Search" role="combobox" type="text" value="" > <div class="devsite-search-image material-icons" aria-hidden="true"> </div> <div class="devsite-search-shortcut-icon-container" aria-hidden="true"> <kbd class="devsite-search-shortcut-icon">/</kbd> </div> </div> </div> </form> <button type="button" search-close class="devsite-search-button devsite-header-icon-button button-flat material-icons" aria-label="Close search"></button> </devsite-search> </div> <devsite-language-selector> <ul role="presentation"> <li role="presentation"> <a role="menuitem" lang="en" >English</a> </li> <li role="presentation"> <a role="menuitem" lang="de" >Deutsch</a> </li> <li role="presentation"> <a role="menuitem" lang="es" >Español</a> </li> <li role="presentation"> <a role="menuitem" lang="es_419" >Español – América Latina</a> </li> <li role="presentation"> <a role="menuitem" lang="fr" >Français</a> </li> <li role="presentation"> <a role="menuitem" lang="id" >Indonesia</a> </li> <li role="presentation"> <a role="menuitem" lang="it" >Italiano</a> </li> <li role="presentation"> <a role="menuitem" lang="pl" >Polski</a> </li> <li role="presentation"> <a role="menuitem" lang="pt_br" >Português – Brasil</a> </li> <li role="presentation"> <a role="menuitem" lang="vi" >Tiếng Việt</a> </li> <li role="presentation"> <a role="menuitem" lang="tr" >Türkçe</a> </li> <li role="presentation"> <a role="menuitem" lang="ru" >Русский</a> </li> <li role="presentation"> <a role="menuitem" lang="he" >עברית</a> </li> <li role="presentation"> <a role="menuitem" lang="ar" >العربيّة</a> </li> <li role="presentation"> <a role="menuitem" lang="fa" >فارسی</a> </li> <li role="presentation"> <a role="menuitem" lang="hi" >हिंदी</a> </li> <li role="presentation"> <a role="menuitem" lang="bn" >বাংলা</a> </li> <li role="presentation"> <a role="menuitem" lang="th" >ภาษาไทย</a> </li> <li role="presentation"> <a role="menuitem" lang="zh_cn" >中文 – 简体</a> </li> <li role="presentation"> <a role="menuitem" lang="zh_tw" >中文 – 繁體</a> </li> <li role="presentation"> <a role="menuitem" lang="ja" >日本語</a> </li> <li role="presentation"> <a role="menuitem" lang="ko" >한국어</a> </li> </ul> </devsite-language-selector> <a class="devsite-header-link devsite-top-button button gc-analytics-event" href="//idx.google.com" data-category="Site-Wide Custom Events" data-label="Site header link" > IDX Dashboard </a> <devsite-user enable-profiles fp-auth id="devsite-user"> <span class="button devsite-top-button" aria-hidden="true" visually-hidden>Sign in</span> </devsite-user> </div> </div> </div> <div class="devsite-collapsible-section devsite-header-no-lower-tabs "> <div class="devsite-header-background"> <div class="devsite-product-id-row" > <div class="devsite-product-description-row"> <ul class="devsite-breadcrumb-list" > <li class="devsite-breadcrumb-item "> <a href="https://developers.google.com/idx/support/help" class="devsite-breadcrumb-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Lower Header" data-value="1" track-type="globalNav" track-name="breadcrumb" track-metadata-position="1" track-metadata-eventdetail="" > Support </a> </li> </ul> </div> </div> </div> </div> </div> </devsite-header> <devsite-book-nav scrollbars > <div class="devsite-book-nav-filter" > <span class="filter-list-icon material-icons" aria-hidden="true"></span> <input type="text" placeholder="Filter" aria-label="Type to filter" role="searchbox"> <span class="filter-clear-button hidden" data-title="Clear filter" aria-label="Clear filter" role="button" tabindex="0"></span> </div> <nav class="devsite-book-nav devsite-nav nocontent" aria-label="Side menu"> <div class="devsite-mobile-header"> <button type="button" id="devsite-close-nav" class="devsite-header-icon-button button-flat material-icons gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Close navigation" aria-label="Close navigation"> </button> <div class="devsite-product-name-wrapper"> <a href="https://developers.google.com/idx"> <div class="devsite-product-logo-container" size="medium" > <picture> <img class="devsite-product-logo" alt="Project IDX" src="https://developers.google.com/static/idx/images/icon-192.png" srcset="https://developers.google.com/static/idx/images/icon-192_36.png 36w, https://developers.google.com/static/idx/images/icon-192_48.png 48w, https://developers.google.com/static/idx/images/icon-192_72.png 72w, https://developers.google.com/static/idx/images/icon-192_96.png 96w, https://developers.google.com/static/idx/images/icon-192_480.png 480w, https://developers.google.com/static/idx/images/icon-192_720.png 720w, https://developers.google.com/static/idx/images/icon-192_856.png 856w, https://developers.google.com/static/idx/images/icon-192_960.png 960w, https://developers.google.com/static/idx/images/icon-192_1440.png 1440w, https://developers.google.com/static/idx/images/icon-192_1920.png 1920w, https://developers.google.com/static/idx/images/icon-192_2880.png 2880w" sizes="64px" loading="lazy" > </picture> </div> </a> <span class="devsite-product-name"> <ul class="devsite-breadcrumb-list" > <li class="devsite-breadcrumb-item "> <a href="https://developers.google.com/idx" class="devsite-breadcrumb-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Upper Header" data-value="1" track-type="globalNav" track-name="breadcrumb" track-metadata-position="1" track-metadata-eventdetail="Project IDX" > Project IDX </a> </li> </ul> </span> </div> </div> <div class="devsite-book-nav-wrapper"> <div class="devsite-mobile-nav-top"> <ul class="devsite-nav-list"> <li class="devsite-nav-item"> <a href="/idx/guides" class="devsite-nav-title gc-analytics-event devsite-nav-has-children " data-category="Site-Wide Custom Events" data-label="Tab: Docs" track-name="docs" data-category="Site-Wide Custom Events" data-label="Responsive Tab: Docs" track-type="globalNav" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Docs </span> <span class="devsite-nav-icon material-icons" data-icon="forward" > </span> </a> </li> <li class="devsite-nav-item"> <a href="/idx/support/help" class="devsite-nav-title gc-analytics-event devsite-nav-has-children devsite-nav-active" data-category="Site-Wide Custom Events" data-label="Tab: Support" track-name="support" data-category="Site-Wide Custom Events" data-label="Responsive Tab: Support" track-type="globalNav" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Support </span> <span class="devsite-nav-icon material-icons" data-icon="forward" > </span> </a> </li> <li class="devsite-nav-item"> <a href="http://idx.dev/blog" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Tab: Blog" track-name="blog" data-category="Site-Wide Custom Events" data-label="Responsive Tab: Blog" track-type="globalNav" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Blog </span> </a> </li> <li class="devsite-nav-item"> <a href="//idx.google.com" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: IDX Dashboard" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > IDX Dashboard </span> </a> </li> </ul> </div> <div class="devsite-mobile-nav-bottom"> <ul class="devsite-nav-list" menu="_book"> <li class="devsite-nav-item"><a href="/idx/support/help" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /idx/support/help" track-type="bookNav" track-name="click" track-metadata-eventdetail="/idx/support/help" ><span class="devsite-nav-text" tooltip>Get help</span></a></li> <li class="devsite-nav-item"><a href="/idx/support/release-notes" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /idx/support/release-notes" track-type="bookNav" track-name="click" track-metadata-eventdetail="/idx/support/release-notes" ><span class="devsite-nav-text" tooltip>Release notes</span></a></li> <li class="devsite-nav-item"><a href="/idx/support/early-access" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /idx/support/early-access" track-type="bookNav" track-name="click" track-metadata-eventdetail="/idx/support/early-access" ><span class="devsite-nav-text" tooltip>Join the IDX Early Access Program</span></a></li> <li class="devsite-nav-item"><a href="/idx/support/takedown" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /idx/support/takedown" track-type="bookNav" track-name="click" track-metadata-eventdetail="/idx/support/takedown" ><span class="devsite-nav-text" tooltip>Get your data</span></a></li> <li class="devsite-nav-item devsite-nav-heading"><div class="devsite-nav-title devsite-nav-title-no-path"> <span class="devsite-nav-text" tooltip>Legal</span> </div></li> <li class="devsite-nav-item"><a href="/idx/support/privacy" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /idx/support/privacy" track-type="bookNav" track-name="click" track-metadata-eventdetail="/idx/support/privacy" ><span class="devsite-nav-text" tooltip>IDX AI privacy notice</span></a></li> <li class="devsite-nav-item"><a href="/idx/support/oss-licenses" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /idx/support/oss-licenses" track-type="bookNav" track-name="click" track-metadata-eventdetail="/idx/support/oss-licenses" ><span class="devsite-nav-text" tooltip>Licensed software</span></a></li> <li class="devsite-nav-item"><a href="/idx/support/disclaimers" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /idx/support/disclaimers" track-type="bookNav" track-name="click" track-metadata-eventdetail="/idx/support/disclaimers" ><span class="devsite-nav-text" tooltip>Program restrictions and disclaimers</span></a></li> </ul> </div> </div> </nav> </devsite-book-nav> <section id="gc-wrapper"> <main role="main" class="devsite-main-content" has-book-nav > <devsite-content> <article class="devsite-article"> <div class="devsite-banner devsite-banner-announcement nocontent" background="google-blue" > <div class="devsite-banner-message"> <div class="devsite-banner-message-text"> Project IDX is in Beta. Beta products and features might have limited support, and changes to Beta products and features might not be compatible with previous versions. </div> </div> </div> <div class="devsite-article-meta nocontent" role="navigation"> <ul class="devsite-breadcrumb-list" aria-label="Breadcrumb"> <li class="devsite-breadcrumb-item "> <a href="https://developers.google.com/" class="devsite-breadcrumb-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Breadcrumbs" data-value="1" track-type="globalNav" track-name="breadcrumb" track-metadata-position="1" track-metadata-eventdetail="" > Home </a> </li> <li class="devsite-breadcrumb-item "> <div class="devsite-breadcrumb-guillemet material-icons" aria-hidden="true"></div> <a href="https://developers.google.com/products" class="devsite-breadcrumb-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Breadcrumbs" data-value="2" track-type="globalNav" track-name="breadcrumb" track-metadata-position="2" track-metadata-eventdetail="" > Products </a> </li> <li class="devsite-breadcrumb-item "> <div class="devsite-breadcrumb-guillemet material-icons" aria-hidden="true"></div> <a href="https://developers.google.com/idx" class="devsite-breadcrumb-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Breadcrumbs" data-value="3" track-type="globalNav" track-name="breadcrumb" track-metadata-position="3" track-metadata-eventdetail="Project IDX" > Project IDX </a> </li> <li class="devsite-breadcrumb-item "> <div class="devsite-breadcrumb-guillemet material-icons" aria-hidden="true"></div> <a href="https://developers.google.com/idx/support/help" class="devsite-breadcrumb-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Breadcrumbs" data-value="4" track-type="globalNav" track-name="breadcrumb" track-metadata-position="4" track-metadata-eventdetail="" > Support </a> </li> </ul> <devsite-thumb-rating position="header"> </devsite-thumb-rating> </div> <h1 class="devsite-page-title" tabindex="-1"> Get help </h1> <devsite-feature-tooltip ack-key="AckCollectionsBookmarkTooltipDismiss" analytics-category="Site-Wide Custom Events" analytics-action-show="Callout Profile displayed" analytics-action-close="Callout Profile dismissed" analytics-label="Create Collection Callout" class="devsite-page-bookmark-tooltip nocontent" dismiss-button="true" id="devsite-collections-dropdown" dismiss-button-text="Dismiss" close-button-text="Got it"> <devsite-bookmark></devsite-bookmark> <span slot="popout-heading"> Stay organized with collections </span> <span slot="popout-contents"> Save and categorize content based on your preferences. </span> </devsite-feature-tooltip> <div class="devsite-page-title-meta"><devsite-view-release-notes></devsite-view-release-notes></div> <devsite-toc class="devsite-nav" depth="2" devsite-toc-embedded > </devsite-toc> <div class="devsite-article-body clearfix "> <p>If you experience issues while you're working with Project IDX, start by refreshing the page. This action resolves many errors. See <a href="/idx/guides/troubleshooting">IDX troubleshooting & FAQ</a> for troubleshooting help, a list of known issues, and answers to frequently asked questions about IDX.</p> <p>If you're still stuck, <a href="https://community.idx.dev">ask a question in the discussion forum</a>.</p> <p>To file a feature request, make a suggestion in the <a href="https://idx.uservoice.com/">IDX feature request portal</a>.</p> <p>To check on real-time IDX service availability, see the <a href="https://idx.dev/status">status dashboard</a>.</p> </div> <devsite-recommendations display="in-page" hidden yield> </devsite-recommendations> <devsite-thumb-rating position="footer"> </devsite-thumb-rating> <devsite-recommendations id="recommendations-link" yield></devsite-recommendations> <div class="devsite-floating-action-buttons"> </div> </article> <devsite-content-footer class="nocontent"> <p>All rights reserved. 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