Personal Data Protection Commission Singapore

<!DOCTYPE html> <html class="no-js" lang="en"> <head> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <title>Personal Data Protection Commission Singapore | PDPC</title> <link rel="canonical" href="https://www.pdpc.gov.sg/"> <meta name="theme-color" content="#6f358d"> <meta name="robots" content="follow"> <meta name="author" content=""> <meta name="copyright" content=""> <meta name="description" content="PDPC promotes and enforces personal data protection to foster an environment of trust among businesses and consumers, contributing to a vibrant Singapore economy."> <meta name="keywords" content="Personal Data Protection Commission Singapore, PDPC, PDPC Singapore"> <meta property="og:title" content="This is the homepage of PDPC"> <meta property="og:type" content=""> <meta property="og:url" content="https://www.pdpc.gov.sg/"> <meta property="og:image" content="#"> <meta property="og:description" content=""> <meta property="og:site_name" content=""> <meta property="article:published_time" content=""> <meta property="article:author" content=""> <meta name="twitter:card" content="summary"> <meta name="twitter:creator" content=""> <meta name="twitter:url" content="https://www.pdpc.gov.sg/"> <meta name="twitter:title" content=""> <meta name="twitter:description" content=""> <meta name="twitter:image" content="#"> <link rel="stylesheet" href="/Cwp/assets/pdpc/styles/main.css"> <link rel="stylesheet" href="https://cdn.jsdelivr.net/npm/@govtechsg/sgds-masthead/dist/sgds-masthead/sgds-masthead.css"> <link href="/Cwp/assets/pdpc/images/favicon.ico" rel="shortcut icon" type="image/x-icon"> <link href="/Cwp/assets/pdpc/images/favicon.ico" rel="icon" type="image/x-icon">  <script> (function (w, d, s, l, i) { w[l] = w[l] || []; w[l].push({ 'gtm.start': new Date().getTime(), event: 'gtm.js' }); var f = d.getElementsByTagName(s)[0], j = d.createElement(s), dl = l != 'dataLayer' ? 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</li> <li> <a href="/Help-and-Resources-Menu/FAQs">FAQs</a> <ul class="site-nav__lvl3"> <li> <a href="/Help-and-Resources-Menu/FAQs/Business-Owner">Business Owner</a> </li> <li> <a href="/Help-and-Resources-Menu/FAQs/DP-Professional">DP Professional</a> </li> <li> <a href="/Help-and-Resources-Menu/FAQs/Individual">Individual</a> </li> </ul> </li> </ul> </li> </ul> </nav> </div> <button class="btn-toggle-search" type="button"><span class="vh">Toggle search bar</span><span class="eyd-icon eyd-icon-search"></span></button> <button class="btn-toggle-menu" type="button"><span class="vh">Toggle mobile menu</span><span class="line"></span><span class="line"></span><span class="line"></span><span class="line"></span></button> </div> <div class="site-search"> <div class="container"> <div class="site-search__form" data-action="/search-result"> <input class="site-search__input" type="text" placeholder="Search within this service" name="keyword" required=""> <button class="btn btn-search" type="submit"><span class="label">Search</span><span class="eyd-icon eyd-icon-search"></span></button> </div> </div> </div> <div class="notification"> <div class="container"> <div class="notification__content"> <span data-teams="true" dir="ltr" class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">Under the PDPA, organisations are required to appoint a DPO and make their business contact information publicly accessible. You may register your DPO <a href="https://www.pdpc.gov.sg/dpo">here</a>. Registration is voluntary and enables the PDPC to keep your organisation informed on important regulatory notices and developments.</span> <button class="btn-close" type="button"><span class="vh">Close notification</span><span class="eyd-icon eyd-icon-close"></span></button> </div> </div> </div> </div> </div> <main class="main-content" id="mainContent"> <section class="banner-carousel"> <h1 class="sr-only">Featured banner</h1> <div class="banner-carousel__images"> <div class="banner-carousel__img"> <a href="/overview-of-pdpa/data-protection/business-owner/data-protection-officers" title="Update / Register Your Data Protection Officer (DPO)"> <picture> <source srcset="/Cwp/assets/pdpc/images/banner-placeholder.jpg" data-srcset="/-/media/pdpc/banners/register-dpo---homepage-banner.jpg?c=1&cw=1020&ch=510" media="(max-width: 1023px)"> <source srcset="/Cwp/assets/pdpc/images/banner-placeholder.jpg" data-srcset="/-/media/pdpc/banners/register-dpo---homepage-banner.jpg?c=1&cw=1020&ch=510"> <img src="/Cwp/assets/pdpc/images/banner-placeholder.jpg" data-src="/-/media/pdpc/banners/register-dpo---homepage-banner.jpg?c=1&cw=1020&ch=510" alt="Register DPO - Homepage Banner" width="1000" height="500"> </picture> </a> </div> <div class="banner-carousel__img"> <a href="https://www.pdpc.gov.sg/news-and-events/announcements/2022/07/launch-of-privacy-enhancing-technologies-sandbox" title="Launch of Privacy Enhancing Technologies Sandbox"> <picture> <source srcset="/Cwp/assets/pdpc/images/banner-placeholder.jpg" data-srcset="/-/media/pdpc/pet-sandbox/sandbox.webp?c=1&cw=1020&ch=510" media="(max-width: 1023px)"> <source srcset="/Cwp/assets/pdpc/images/banner-placeholder.jpg" data-srcset="/-/media/pdpc/pet-sandbox/sandbox.webp?c=1&cw=1020&ch=510"> <img src="/Cwp/assets/pdpc/images/banner-placeholder.jpg" data-src="/-/media/pdpc/pet-sandbox/sandbox.webp?c=1&cw=1020&ch=510" alt="20220720_120413_0000" width="1000" height="500"> </picture> </a> </div> <div class="banner-carousel__img"> <a href="/enhanced-pdpa-for-businesses" title="Enhanced PDPA for Businesses"> <picture> <source srcset="/Cwp/assets/pdpc/images/banner-placeholder.jpg" data-srcset="/-/media/pdpc/banners/enhanced-pdpa-for-businesses-homebanner.webp?c=1&cw=1020&ch=510" media="(max-width: 1023px)"> <source srcset="/Cwp/assets/pdpc/images/banner-placeholder.jpg" data-srcset="/-/media/pdpc/banners/enhanced-pdpa-for-businesses-homebanner.webp?c=1&cw=1020&ch=510"> <img src="/Cwp/assets/pdpc/images/banner-placeholder.jpg" data-src="/-/media/pdpc/banners/enhanced-pdpa-for-businesses-homebanner.webp?c=1&cw=1020&ch=510" alt="Enhanced-PDPA-for-Businesses-HomeBanner" width="1000" height="500"> </picture> </a> </div> <div class="banner-carousel__img"> <a href="/help-and-resources/2020/03/dpo-competency-framework-and-training-roadmap" title="DPO Competency Framework and Training Roadmap"> <picture> <source srcset="/Cwp/assets/pdpc/images/banner-placeholder.jpg" data-srcset="/-/media/pdpc/banners/roadmap-homepage-banner.webp?c=1&cw=1020&ch=510" media="(max-width: 1023px)"> <source srcset="/Cwp/assets/pdpc/images/banner-placeholder.jpg" data-srcset="/-/media/pdpc/banners/roadmap-homepage-banner.webp?c=1&cw=1020&ch=510"> <img src="/Cwp/assets/pdpc/images/banner-placeholder.jpg" data-src="/-/media/pdpc/banners/roadmap-homepage-banner.webp?c=1&cw=1020&ch=510" alt="Roadmap homepage banner" width="1000" height="500"> </picture> </a> </div> <div class="banner-carousel__img"> <a href="/overview-of-pdpa/the-legislation/exemption-requests/data-sharing-arrangements" title="Data Sharing Arrangements"> <picture> <source srcset="/Cwp/assets/pdpc/images/banner-placeholder.jpg" data-srcset="/-/media/pdpc/banners/data-sharing-arrangement-banner.webp?c=1&cw=1020&ch=510" media="(max-width: 1023px)"> <source srcset="/Cwp/assets/pdpc/images/banner-placeholder.jpg" data-srcset="/-/media/pdpc/banners/data-sharing-arrangement-banner.webp?c=1&cw=1020&ch=510"> <img src="/Cwp/assets/pdpc/images/banner-placeholder.jpg" data-src="/-/media/pdpc/banners/data-sharing-arrangement-banner.webp?c=1&cw=1020&ch=510" alt="Data Sharing Arrangement banner" width="1000" height="500"> </picture> </a> </div> </div> <div class="banner-carousel__text"> <div class="banner-carousel__item"> <h2><a href="/overview-of-pdpa/data-protection/business-owner/data-protection-officers">Update / Register Your Data Protection Officer (DPO)</a></h2> <p>Notice: Starting 1 December 2024, Data Protection Officer (DPO) registration on ACRA's BizFile+ will be unavailable until further notice. Organisations wishing to register a new DPO or update existing DPO information can do so through an online form, which will be made available soon.</p> </div> <div class="banner-carousel__item"> <h2><a href="https://www.pdpc.gov.sg/news-and-events/announcements/2022/07/launch-of-privacy-enhancing-technologies-sandbox">Launch of Privacy Enhancing Technologies Sandbox</a></h2> <p>IMDA and PDPC launched a Privacy Enhancing Technologies (PET) Sandbox to support businesses who wish to pilot PET projects that address common business challenges.</p> </div> <div class="banner-carousel__item"> <h2><a href="/enhanced-pdpa-for-businesses">Enhanced PDPA for Businesses</a></h2> <p>The enhanced PDPA is part of ongoing efforts to enhance protection of personal data while supporting organisations to thrive amidst new technology, business models and global developments in the digital economy.</p> </div> <div class="banner-carousel__item"> <h2><a href="/help-and-resources/2020/03/dpo-competency-framework-and-training-roadmap">DPO Competency Framework and Training Roadmap</a></h2> <p>The first competency framework and training roadmap for Data Protection Officers that combine data protection and data innovation.</p> </div> <div class="banner-carousel__item"> <h2><a href="/overview-of-pdpa/the-legislation/exemption-requests/data-sharing-arrangements">Data Sharing Arrangements</a></h2> <p>Organisations may apply for an exemption to share personal data within a regulatory sandbox.</p> </div> </div> </section> <section class="persona-filter"> <div class="container"> <h2 class="persona-filter__label section-title">Useful information for:</h2> <div class="persona-cta"> <a class="btn btn--white persona-cta__item" href="/business-owner"> <div class="persona-cta__item--wrapper"> <div class="persona-cta__icon"><img src="/-/media/pdpc/icons/business.svg" alt="Business"></div> <div class="persona-cta__title"> <p>Business Owner</p> </div> </div> </a> <a class="btn btn--white persona-cta__item" href="/dp-professional"> <div class="persona-cta__item--wrapper"> <div class="persona-cta__icon"><img src="/-/media/pdpc/icons/data-protection.svg" alt="Data Protection"></div> <div class="persona-cta__title"> <p>Data Protection Professional</p> </div> </div> </a> <a class="btn btn--white persona-cta__item" href="/individual"> <div class="persona-cta__item--wrapper"> <div class="persona-cta__icon"><img src="/-/media/pdpc/icons/individual.svg" alt="Individual"></div> <div class="persona-cta__title"> <p>Individual</p> </div> </div> </a> </div> </div> </section> <section class="announcements"> <div class="container"> <header class="announcements__header"> <h2 class="section-title">Announcements</h2><a class="cta-link" href="/news-and-events/announcements"><span class="label">View all</span><span class="eyd-icon eyd-icon-arrow-right"></span></a> </header> <div class="announcements__body"> <ul class="announcements__list row"> <li class="col-sm-4 col-md-4"> <div class="image-card"> <a class="image-card__img" href="/news-and-events/announcements/2024/10/new-undertakings-on-23-october-2024" title="New Undertakings on 23 October 2024"><img class="lazyload" src="/Cwp/assets/pdpc/images/thumb-placeholder.jpg" data-src="/-/media/pdpc/template-images/reminder.webp" alt="New Undertakings on 23 October 2024"></a> <div class="image-card__content"> <p class="image-card__sub-text">23 Oct 2024</p> <h3 class="image-card__title"><a href="/news-and-events/announcements/2024/10/new-undertakings-on-23-october-2024">New Undertakings on 23 October 2024</a></h3> </div> </div> </li> <li class="col-sm-4 col-md-4"> <div class="image-card"> <a class="image-card__img" href="/news-and-events/announcements/2024/09/new-undertakings-on-25-september-2024" title="New Undertakings on 25 September 2024"><img class="lazyload" src="/Cwp/assets/pdpc/images/thumb-placeholder.jpg" data-src="/-/media/pdpc/template-images/reminder.webp" alt="New Undertakings on 25 September 2024"></a> <div class="image-card__content"> <p class="image-card__sub-text">25 Sep 2024</p> <h3 class="image-card__title"><a href="/news-and-events/announcements/2024/09/new-undertakings-on-25-september-2024">New Undertakings on 25 September 2024</a></h3> </div> </div> </li> <li class="col-sm-4 col-md-4"> <div class="image-card"> <a class="image-card__img" href="/news-and-events/announcements/2024/08/new-commissions-decision-and-undertakings-on-28-august-2024" title="New Commission's Decision and Undertakings on 28 August 2024"><img class="lazyload" src="/Cwp/assets/pdpc/images/thumb-placeholder.jpg" data-src="/-/media/pdpc/template-images/reminder.webp" alt="New Commission's Decision and Undertakings on 28 August 2024"></a> <div class="image-card__content"> <p class="image-card__sub-text">28 Aug 2024</p> <h3 class="image-card__title"><a href="/news-and-events/announcements/2024/08/new-commissions-decision-and-undertakings-on-28-august-2024">New Commission's Decision and Undertakings on 28 August 2024</a></h3> </div> </div> </li> </ul> </div> <footer class="announcements__footer"><a class="btn btn--purple" href="/news-and-events/announcements"><span class="label">View all</span><span class="eyd-icon eyd-icon-arrow-right"></span></a></footer> </div> </section> <div class="home-section"> <div class="container"> <div class="row"> <div class="col-md-8"> <section class="latest-cases"> <header class="latest-cases__header"> <h2 class="section-title">Latest Commission's Decisions</h2><a class="cta-link" href="/all-commissions-decisions"><span class="label">View all</span><span class="eyd-icon eyd-icon-arrow-right"></span></a> </header> <div class="latest-cases__body"> <ul class="latest-cases__list"> <li> <a class="card card--basic card--dark" href="/all-commissions-decisions/2024/08/breach-of-the-protection-and-accountability-obligations-by-consumers-association-of-singapore"> <div class="card__content"> <h3 class="card__title">Breach of the Protection and Accountability Obligations by Consumers’ Association of Singapore</h3> <p class="card__desc">Nature of Breach: Protection, Accountability</p> <p class="card__desc">Decision: Financial Penalty, Directions</p> <p class="card__desc">Date: 28 Aug 2024</p> </div> </a> </li> <li> <a class="card card--basic card--dark" href="/all-commissions-decisions/2024/07/breach-of-the-protection-obligation-by-academy-of-medicine-singapore"> <div class="card__content"> <h3 class="card__title">Breach of the Protection Obligation by Academy of Medicine Singapore</h3> <p class="card__desc">Nature of Breach: Protection</p> <p class="card__desc">Decision: Financial Penalty, Directions</p> <p class="card__desc">Date: 02 Aug 2024</p> </div> </a> </li> <li> <a class="card card--basic card--dark" href="/all-commissions-decisions/2024/07/breach-of-the-protection-obligation-by-keppel-telecommunications-transportation"> <div class="card__content"> <h3 class="card__title">Breach of the Protection Obligation by Keppel Telecommunications & Transportation</h3> <p class="card__desc">Nature of Breach: Protection</p> <p class="card__desc">Decision: Financial Penalty</p> <p class="card__desc">Date: 02 Aug 2024</p> </div> </a> </li> <li> <a class="card card--basic card--dark" href="/all-commissions-decisions/2024/06/breach-of-the-protection-obligation-by-ch-offshore"> <div class="card__content"> <h3 class="card__title">Breach of the Protection Obligation by CH Offshore</h3> <p class="card__desc">Nature of Breach: Protection</p> <p class="card__desc">Decision: Financial Penalty, Directions</p> <p class="card__desc">Date: 04 Jul 2024</p> </div> </a> </li> </ul> </div> <footer class="latest-cases__footer"><a class="btn btn-purple" href="/all-commissions-decisions"><span class="label">View all</span><span class="eyd-icon eyd-icon-arrow-right"></span></a></footer> </section> </div> <div class="col-md-4"> <section class="quick-links"> <h2 class="section-title">Take Actions</h2> <ul class="quick-links__list row"> <li class="col-sm-6 col-md-12"> <a class="thumb-card" href="https://www.dnc.gov.sg"> <div class="thumb-card__thumb"><img class="img-thumb" src="/-/media/pdpc/quick-link-image/ql-1.jpg" alt="Apply to Do Not Call Register"><img class="img-icon" src="/-/media/pdpc/icons/icon-comm.png" alt="comm"></div> <div class="thumb-card__text"> <h3 class="thumb-card__title">Apply to Do Not Call Registry</h3> </div> </a> </li> <li class="col-sm-6 col-md-12"> <a class="thumb-card" href="/overview-of-pdpa/data-protection/business-owner/data-protection-officers"> <div class="thumb-card__thumb"><img class="img-thumb" src="/-/media/pdpc/quick-link-image/ql-2.jpg" alt="Report Your Organisations Data Breach"><img class="img-icon" src="/-/media/pdpc/icons/icon-2.png" alt="Register Data Protection Officer"></div> <div class="thumb-card__text"> <h3 class="thumb-card__title">Register Data Protection Officer</h3> </div> </a> </li> <li class="col-sm-6 col-md-12"> <a class="thumb-card" href="/report-data-breach"> <div class="thumb-card__thumb"><img class="img-thumb" src="/-/media/pdpc/quick-link-image/ql-3.jpg" alt="Report Your Organisation's Data Breach"><img class="img-icon" src="/-/media/pdpc/icons/icon-3.png" alt="Report Your Organisation's Data Breach"></div> <div class="thumb-card__text"> <h3 class="thumb-card__title">Report Your Organisation's Data Breach</h3> </div> </a> </li> <li class="col-sm-6 col-md-12"> <a class="thumb-card" href="/complaints-and-reviews"> <div class="thumb-card__thumb"><img class="img-thumb" src="/-/media/pdpc/quick-link-image/ql-4.jpg" alt="Raise Your Data Protection Concerns"><img class="img-icon" src="/-/media/pdpc/icons/icon-4.png" alt="Icon 4"></div> <div class="thumb-card__text"> <h3 class="thumb-card__title">Raise Your Data Protection Concerns</h3> </div> </a> </li> </ul> </section> </div> </div> </div> </div> <section class="resources"> <div class="container"> <header class="resources__header"> <h2 class="section-title">New Resources</h2> </header> <div class="resources__body"> <ul class="resources__list row"> <li class="col-sm-6 col-md-3"> <a class="card card--tag match-height" href="/help-and-resources/2020/04/dnc-registry-figures"> <div class="card__content"> <h3 class="card__title">DNC Registry Figures</h3> </div> <div class="card__footer"> <span class="tag tag--blue"><img class="img-icon" src="/-/media/pdpc/icons/individual.svg" alt=""><span class="label">Reports</span></span> </div> </a> </li> <li class="col-sm-6 col-md-3"> <a class="card card--tag match-height" href="/help-and-resources/2020/04/enquiry-and-complaint-figures"> <div class="card__content"> <h3 class="card__title">Enquiry and Complaint Figures</h3> </div> <div class="card__footer"> <span class="tag tag--blue"><img class="img-icon" src="/-/media/pdpc/icons/individual.svg" alt=""><span class="label">Reports</span></span> </div> </a> </li> <li class="col-sm-6 col-md-3"> <a class="card card--tag match-height" 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