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如何追縱訂單? : Zalora Taiwan
<!DOCTYPE html> <!--[if lt IE 7]><html class="no-js ie6" lang="zh-TW" dir="ltr" data-date-format="non_us"><![endif]--> <!--[if IE 7]><html class="no-js ie7" lang="zh-TW" dir="ltr" data-date-format="non_us"><![endif]--> <!--[if IE 8]><html class="no-js ie8" lang="zh-TW" dir="ltr" data-date-format="non_us"><![endif]--> <!--[if IE 9]><html class="no-js ie9" lang="zh-TW" dir="ltr" data-date-format="non_us"><![endif]--> <!--[if IE 10]><html class="no-js ie10" lang="zh-TW" dir="ltr" data-date-format="non_us"><![endif]--> <!--[if (gt IE 10)|!(IE)]><!--><html class="no-js " lang="zh-TW" dir="ltr" data-date-format="non_us"><!--<![endif]--> <head> <!-- Title for the page --> <title> 如何追縱訂單? : Zalora Taiwan </title> <!-- Meta information --> <meta charset="utf-8" /> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1" /> <meta name="description" content= "急不及待想收到貨品? 您可選擇以下途徑追蹤訂單, 看看心愛服飾何時到步! 如果您以非用戶身份訂購並沒有 ZALORA 賬戶,請建立您的 ZALORA 賬戶以追蹤訂單。" /> <meta name="author" content= "" /> <meta 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href="javascript:;">訂單追蹤</a> </div> </div> <div class="search-right"> <form class="hc-search-form print--remove" autocomplete="off" action="/zh-TW/support/search/solutions" id="hc-search-form" data-csrf-ignore="true"> <div class="hc-search-input"> <label for="support-search-input" class="hide">輸入搜尋字詞</label> <input placeholder="輸入搜尋字詞" type="text" name="term" class="special" value="" rel="page-search" data-max-matches="10" id="support-search-input"> </div> <div class="hc-search-button"> <button class="btn btn-primary" aria-label="搜尋" type="submit" autocomplete="off"> <i class="mobile-icon-search hide-tablet"></i> <span class="hide-in-mobile"> 搜尋 </span> </button> </div> </form> </div> </div> <section class="main content rounded-6 min-height-on-desktop fc-article-show" id="article-show-76000018086"> <div class="article-container"> <div class="article-sidebar"> <h3>此段落內的文章</h3> <ul class="article-sidebar-list"> <li> <a href="/zh-TW/support/solutions/articles/76000018086-%E5%A6%82%E4%BD%95%E8%BF%BD%E7%B8%B1%E8%A8%82%E5%96%AE-" class="c-link active">如何追縱訂單?</a> <style> .accordion { background-color: #eee; color: #444; cursor: pointer; padding: 18px; width: 100%; border: none; text-align: left; outline: none; font-size: 15px; transition: 0.4s; } .active, .accordion:hover { background-color: #ccc; } .panel { padding: 0 18px; display: none; background-color: white; overflow: hidden; } </style> <script> var acc = document.getElementsByClassName("accordion"); var i; for (i = 0; i < acc.length; i++) { acc[i].addEventListener("click", function() { this.classList.toggle("active"); var panel = this.nextElementSibling; if (panel.style.display === "block") { panel.style.display = "none"; } else { panel.style.display = "block"; } }); } </script> </li> </ul> <ul class="article-sidebar-list"> <li> <a href="/zh-TW/support/solutions/articles/76000018088-%E8%A8%82%E5%96%AE%E7%8B%80%E6%85%8B" class="c-link ">訂單狀態</a> <style> .accordion { background-color: #eee; color: #444; cursor: pointer; padding: 18px; width: 100%; border: none; text-align: left; outline: none; font-size: 15px; transition: 0.4s; } .active, .accordion:hover { background-color: #ccc; } .panel { padding: 0 18px; display: none; background-color: white; overflow: hidden; } </style> <script> var acc = document.getElementsByClassName("accordion"); var i; for (i = 0; i < acc.length; i++) { acc[i].addEventListener("click", function() { this.classList.toggle("active"); var panel = this.nextElementSibling; if (panel.style.display === "block") { panel.style.display = "none"; } else { panel.style.display = "block"; } }); } </script> </li> </ul> </div> <div class="article-view-list"> <b class="page-stamp page-stamp-article"> <b class="icon-page-article"></b> </b> <h2 class="heading">如何追縱訂單?<a href="javascript:print();" class="icon-print solution-print-icon" title="列印此文章"></a></h2> <article class="article-body" id="article-body" rel="image-enlarge"> <p>迫不及待想收到貨品?</p><p dir="ltr">您可選擇以下方式追踪訂單,查看商品配送進度。</p><p style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: apercu_regular; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;"><br></p><p style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: apercu_regular; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;"> </p><p style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: apercu_regular; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;"><br></p><p class="wysiwyg-text-align-center" style="box-sizing: border-box; text-align: center; color: rgb(0, 0, 0); font-family: apercu_regular; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;"><a name="ZALORA%E6%89%8B%E6%A9%9FAPP%E7%A8%8B%E5%BC%8F" style="box-sizing: border-box; background-color: transparent; color: rgb(0, 114, 239); text-decoration: none;"></a><img src="https://s3-eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/76072308669/original/zAwYVCMpC5cIQr3-LWyOWRIWsNgoy8o9nA.png?1688088076" style="width: 179px;" class="fr-fic fr-fil fr-dib" data-attachment="[object Object]" data-id="76072308669"></p><p class="wysiwyg-text-align-center" style="box-sizing: border-box; text-align: center; color: rgb(0, 0, 0); font-family: apercu_regular; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;"><br></p><p style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: apercu_regular; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: bold;"><span dir="ltr" style="font-size: 18px;">iOS 系統</span></strong></p><ol style="box-sizing: border-box; padding-left: 20px; list-style-position: outside; margin: 20px 0px 20px 20px; color: rgb(0, 0, 0); font-family: apercu_regular; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;"><li dir="ltr" style="box-sizing: border-box;">點擊下方功能表的 【賬戶】》【訂單】</li><li dir="ltr" style="box-sizing: border-box;">選擇相關訂單後,點擊【追踪包裹】</li><li>向下滑動可查看過去訂單清單</li></ol><p style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: apercu_regular; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;"><img src="https://s3-eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/76029040614/original/tRUD9DHQjU1qKvhKK--HuGfGsHkpB2bfyQ.png?1629800064" style="box-sizing: border-box; border: 0px; height: auto; max-width: 100%;" class="fr-fic fr-dii" data-attachment="[object Object]" data-id="76008223624"></p><p style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: apercu_regular; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;"><br></p><p style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: apercu_regular; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;"><br></p><p style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: apercu_regular; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: bold;"><span style="font-size: 18px;">Android 安卓系統</span></strong></p><ol style="box-sizing: border-box; padding-left: 20px; list-style-position: outside; margin: 20px 0px 20px 20px; color: rgb(0, 0, 0); font-family: apercu_regular; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box;">點擊側功能表的 【訂單】</li><li style="box-sizing: border-box;">選擇相關訂單然後按【追蹤包裹】</li><li style="box-sizing: border-box;">向下捲動可查看以往的訂單清單。點擊每張訂單以展開追蹤詳情</li></ol><p style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: apercu_regular; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;"> </p><p class="wysiwyg-text-align-center" style="box-sizing: border-box; text-align: center; color: rgb(0, 0, 0); font-family: apercu_regular; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;"><a name="ZALORA%E7%B6%B2%E9%A0%81" style="box-sizing: border-box; background-color: transparent; color: rgb(0, 114, 239); text-decoration: none;"></a><img src="https://s3-eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/76029040615/original/YJUG-Y9h8Ttxq8ti1pIhF12afha1k28dHw.png?1629800065" alt="" style="box-sizing: border-box; border: 0px; height: auto; max-width: 100%;" class="fr-fic fr-dii" data-attachment="[object Object]" data-id="76008223623"></p><p class="wysiwyg-text-align-left" dir="ltr" style="box-sizing: border-box; text-align: left; color: rgb(0, 0, 0); font-family: apercu_regular; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;"><br></p><p dir="ltr" style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: apercu_regular; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;"><strong dir="ltr" style="box-sizing: border-box; font-weight: bold;"> 請先登入賬戶, </strong>於ZALORA頁面右上方點擊【我的賬戶】》【訂單】<strong dir="ltr" style="box-sizing: border-box; font-weight: bold;">:</strong></p><p style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: apercu_regular; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;"><br></p><p style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: apercu_regular; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;"><br></p><p style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: apercu_regular; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;">1. 向下捲動查看訂單,並點擊【追蹤包裹】</p><p style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: apercu_regular; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;"><br></p><p style="box-sizing: border-box; margin-bottom: 0px; color: rgb(0, 0, 0); font-family: apercu_regular; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;"><img 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