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title="EDP Sciences homepage"><img alt="EDP Sciences Publishing partner of the scientific communities" src="/templates/edp2/images/logo_edp.png"> </a></div> </div> <div class="header-menu"><nav class="menu"><div class="content"><ul class="nav menu mod-list"> <li class="item-215"><a href="http://publications.edpsciences.org/" target="_blank" rel="noopener noreferrer">Journals</a></li><li class="item-216"><a href="/en/books" >Books</a></li><li class="item-218"><a href="http://www.webofconferences.org/" target="_blank" rel="noopener noreferrer">Conferences</a></li></ul> </div></nav></div> <div class="header-search"> <div class="custom search default" > <span class="ico ico-search" title="Display the search engine">Search</span> </div> </div> <div class="header-lang-and-mob"> <nav id="menu-mobile"><ul class="nav menu mod-list"> <li class="item-149"><a href="/en/books" >Books</a></li><li class="item-133"><a href="https://publications.edpsciences.org/fr/" target="_blank" rel="noopener 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type="submit" value="search"> <span class="ico ico-search" title="Search"></span> </button> </form> </div> </div> </div> </header> <main id="main" > <div id="system-message-container"> </div> <div class="item-page item-page-full " itemscope itemtype="https://schema.org/Article"> <meta itemprop="inLanguage" content="en-GB" /> <div class="page-header"> <div class="wrap"> <h1 itemprop="name"> FAQ </h1> </div> </div> <div class="wrap wrap-breadcrumb"> <div class="moduletable"> <h3>Breadcrumbs fullpage</h3> <div aria-label="breadcrumbs" role="navigation"> <ul itemscope itemtype="https://schema.org/BreadcrumbList" class="breadcrumb"> <li class="active"> <span class="divider icon-location"></span> </li> <li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <a itemprop="item" href="/en/" class="pathway"><span itemprop="name">Home</span></a> <span class="divider"> <img src="/media/system/images/arrow.png" alt="" /> </span> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem" class="active"> <span itemprop="name"> FAQ </span> <meta itemprop="position" content="2"> </li> </ul> </div> </div> </div> <div itemprop="articleBody" class="articleBody wrap"> <script src="/templates/edp2/js/faq.js"></script> <div id="faq"> <h3>What is the difference between the Subscriber Authentication Point and an EDPS Account?</h3> <div> <ul> <li> <b>Subscriber Authentication Point</b> is the entry point to access the journal for subscribers using a login and password. Please note that subscriptions through institutions use IP recognition. <figure> <img src="https://www.edpsciences.org/images/stories/faq/ico_sap.png" alt="Subscriber"> </figure> </li> <li> <b>EDPS Account</b> is a personal account, used for: <ul> <li>TOC email alerts</li> <li>Pay per View option</li> <li>"Latest Article FREE" service which enables access to the most recent contents (for <em>Astronomy & Astrophysics</em> and <em>Photoniques</em> journals)</li> </ul> <p>EDPS Account is free of charge.</p> <figure> <img src="https://www.edpsciences.org/images/stories/faq/ico_edps.png" alt="EDPS Account"> </figure> </li> </ul> </div> <h3>What is my IP address?</h3> <div> <p> To know your IP address, click <strong><a href="http://testip.edpsciences.org" target="_blank">here</a></strong>. </p> </div> <h3>How to sign up for a journal email alert?</h3> <div> <p>The TOC (Table of Contents) email alerts service allows you to receive by email the table of contents with direct links to the articles. This service is free of charge for registered users.</p> <p>Once logged in to your EDPS Account, you can set up your TOC email alert in the "TOC email alerts" section.</p> <p>You can select/unselect your journal:</p> <figure class="illus c"> <img src="https://www.edpsciences.org/images/stories/faq/toc_list.png" alt="EDPS Account"> </figure> <p>Or you can use the following links to subscribe/unsubscribe to all TOC email alerts:</p> <figure class="illus c"> <img src="https://www.edpsciences.org/images/stories/faq/ico_toc.png" alt="EDPS Account"> </figure> </div> <h3>How to purchase an article?</h3> <div> <ul> <li> On the article abstract page, click on the "Add to cart" button (top right). <figure> <img src="https://www.edpsciences.org/images/stories/faq/ico_add.png" alt="Add to your cart"> </figure> </li> <li> Your shopping cart is now updated. <figure class="illus c"> <img src="https://www.edpsciences.org/images/stories/faq/cart_update.png" alt="Shopping cart is updated"> </figure> <p>You can add other articles or you can review your items in your shopping cart before purchase. <figure class="illus c"> <img src="https://www.edpsciences.org/images/stories/faq/cart_purchase.png" alt="EDPS shopping cart purchase"> </figure> </li> <li>You will be prompted to create your free EDPS Account, or to log into your account if you already have one.</li> <li>Once logged into your account, follow the instructions to proceed to the payment.</li> <li>Once you have paid for the article(s), you will receive a confirmation email within a few minutes. If you do not receive this email please also check your spam folder. </li> <li>You will find the purchased article from you EDPS account in the "Pay per View" tab then click on "Purchased articles". <figure class="illus c"> <img src="https://www.edpsciences.org/images/stories/faq/purchased.png" alt="Purchased article"> </figure> </li> <div class="msg msg-info"> <span class="ico ico-info"></span> <p>Please note that your article(s) must be downloaded within 48 hours.</p> </div> </ul> </div> <h3>Where is the EDP Sciences price list?</h3> <div> <p>You will find the EDP Sciences price list <b><a href="https://www.edpsciences.org/en/librarians-subscribers#anchor_Pricing">here</a></b>.</p> </div> <h3>Where is the EDP Sciences journal list?</h3> <div> <p>The EDP Science journal list is available <b><a href="https://publications.edpsciences.org/#!s=archive,current&l=en,fr">here</a></b>.</p> </div> <h3>Where is the full collection journal list?</h3> <div> <p>The EDP Sciences full collection journal list is available <b><a href="https://www.edpsciences.org/fr/bibliotheques-abonnes#anchor_EDP-Sciences-journal-collection-subscription-journals">here</a></b>.</p> </div> <h3>Where are the journal dispatch dates?</h3> <p> You will find the dispatch dates for print versions <b><a href="https://www.edpsciences.org/en/librarians-subscribers#anchor_Dispatch_Dates">here</a></b>. </p> <h3>Problems when downloading PDF?</h3> <div> <p> With some browser versions (IE, Mozilla…) and Acrobat Reader, you may have problems to download a PDF file in your browser. Instead of the PDF, you may get a blank screen or an error message. To get around this, you can: </p> <ul> <li>either download your PDF using the function (Save as…)</li> <li>or refer to the <a href="http://www.adobe.com/support/products/acrreader.html" target="_blank">Acrobat Reader Support</a>.</li> </ul> </div> <h3>How to contact EDP Sciences ?</h3> <div> <p>You can contact us using this dedicated <b><a href="https://www.edpsciences.org/en/contact-us/contact-form">form</a></b>.</p> </div> <h3>Where can I find information about the EDP Sciences Subscribe-to-Open programme?</h3> <div> <p>The information is available <a href="https://www.edpsciences.org/en/faqs-the-edp-sciences-subscribe-to-open-programme">here</a>.</p> </div> </div> </div> </div> <div class="wrap"> </div> </main> <footer> <div class="wrap"> <ul class="nav menu mod-list"> <li class="item-195 deeper parent"><span class="nav-header ">Information</span> <ul class="nav-child unstyled small"><li class="item-385"><a href="/en/open-access" >Open Access</a></li></ul></li><li class="item-189 current active"><a href="/en/faq" >FAQ</a></li><li class="item-191"><a href="/en/contact-us" >Contact Us</a></li><li class="item-193"><a href="/en/advertising" >Advertising</a></li><li class="item-196"><a href="/en/legal-notice" >Legal Notice</a></li><li class="item-316"><a href="/en/privacy-policy" >Privacy policy</a></li><li class="item-358"><a href="/en/accessibility" >Accessibility</a></li><li class="item-236"><a href="/en/sitemap" >Sitemap</a></li></ul> <div class="custom" > <h2>Websites</h2> <ul> <li><a href="/">EDP Sciences</a></li> <li><a href="https://www.edp-open.org/" target="_blank">EDP Open</a></li> <li><a href="https://www.webofconferences.org/" target="_blank">Web of Conferences</a></li> <li><a href="https://laboutique.edpsciences.fr/" target="_blank">La boutique EDP Sciences</a></li> <li><a href="https://laboutique.edpsciences.fr/langue/2/anglais" target="_blank">EDP Sciences bookstore</a></li> <li><a href="/en/other-websites">Other Websites</a></li> </ul></div> <div class="custom social" > <div> <h4>Connect with us: </h4> <ul class="ico-social"> <li><a class="linkedin" title="Follow us on LinkedIn" target="_blank" href="https://www.linkedin.com/company/edp-sciences"></a></li> <li><a class="bluesky" title="Follow us on Bluesky" target="_blank" href="https://bsky.app/profile/edpsciences.bsky.social"></a></li> <li><a class="mastodon" title="Follow us on Mastodon" target="_blank" rel="me" href="https://masto.ai/@EDPSciences"></a></li> <li><a class="wechat" title="Connect with us on WeChat" target="_blank" href="https://www.edpsciences.org/en/news-highlights/2100-follow-and-connect-with-edp-sciences-on-wechat"></a></li> <li><a class="rss" title="Access our RSS feeds" target="_blank" href="http://publications.edpsciences.org/component/rsslist/?task=list"></a></li> </ul> <div class="logo"> <a href="/" title="EDP Sciences homepage"><img src="/templates/edp2/images/logo_edp_fff.png" alt="EDP Sciences Publishing partner of the scientific communities"></a> </div> </div></div> </div> <div class="wrap"> <div class="custom" > <div id="google_translate_element"></div> <script type="text/javascript"> function googleTranslateElementInit() { new google.translate.TranslateElement({pageLanguage: 'en'}, 'google_translate_element'); 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