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globalnav-link-iphone analytics-exitlink"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 38 44" width="38" xmlns="http://www.w3.org/2000/svg"><path d="m32.7129 22.3203h3.48c-.023-1.119-.691-1.857-1.693-1.857-1.008 0-1.711.738-1.787 1.857zm4.459 2.045c-.293 1.078-1.277 1.746-2.66 1.746-1.752 0-2.848-1.266-2.848-3.264 0-1.986 1.113-3.275 2.848-3.275 1.705 0 2.742 1.213 2.742 3.176v.386h-4.541v.047c.053 1.248.75 2.039 1.822 2.039.815 0 1.366-.298 1.629-.855zm-12.282-4.682h.961v.996h.094c.316-.697.932-1.107 1.898-1.107 1.418 0 2.209.838 2.209 2.338v4.09h-1.007v-3.844c0-1.137-.481-1.676-1.489-1.676s-1.658.674-1.658 1.781v3.739h-1.008zm-2.499 3.158c0-1.5-.674-2.361-1.869-2.361-1.196 0-1.87.861-1.87 2.361 0 1.495.674 2.362 1.87 2.362 1.195 0 1.869-.867 1.869-2.362zm-4.782 0c0-2.033 1.114-3.269 2.913-3.269 1.798 0 2.912 1.236 2.912 3.269 0 2.028-1.114 3.27-2.912 3.27-1.799 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class="column large-11 medium-11 small-12"> <h1 class="as-page-title__heading typography-headline-elevated">Ek Destek</h1></div> </div> </div> <div class="as-richtext-wrapper as-richtext-none "> <div class="row justify-content-start"> <div class="column large-10 medium-12 small-12 as-richtext "> <p>聽</p> </div> </div> </div> <div class=" as-simple-link-wrapper as-left"> <div class="row justify-content-start"> <a class="as-simple-link icon-wrapper typography-body" data-analytics-event="link.component_click" data-analytics-link-component_name="Choose your country or region" data-analytics-link-url="/choose-country-region/complimentary" href="/choose-country-region/complimentary"><span class="icon-copy" aria-label="脺lkenizi veya b枚lgenizi se莽in">脺lkenizi veya b枚lgenizi se莽in</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></div> </div> <div class="as-richtext-wrapper as-richtext-reduced "> <div class="row justify-content-start"> <div class="column large-10 medium-12 small-12 as-richtext "> <h2>Ek destek nedir?</h2> </div> </div> </div> <div class="as-richtext-wrapper as-richtext-reduced "> <div class="row justify-content-start"> <div class="column large-10 medium-12 small-12 as-richtext "> <p>Ek <strong>donan谋m</strong> deste臒i; temel ayarlar, y眉kleme, montaj ve ba臒lant谋 konular谋nda telefon deste臒i sa臒lar. Daha fazla bilgi i莽in Apple 眉r眉n眉n眉zle birlikte gelen destek hizmeti materyallerini inceleyin.</p> <p>Ek <strong>yaz谋l谋m</strong> deste臒i, donan谋m konfig眉rasyonunuz yaz谋l谋m i莽in minimum sistem gereksinimlerini kar艧谋l谋yorsa y眉kleme, ba艧latma ve yeniden y眉kleme (veri kurtarmay谋 kapsamaz) konular谋nda telefon deste臒i sa臒lar. Daha fazla bilgi i莽in Apple 眉r眉n眉n眉zle birlikte gelen destek hizmeti materyallerini inceleyin.</p> </div> </div> </div> <div class="as-richtext-wrapper as-richtext-reduced "> <div class="row justify-content-start"> <div class="column large-10 medium-12 small-12 as-richtext "> <p>Apple'谋n Bir Y谋ll谋k S谋n谋rl谋 Garantisi ve AppleCare Plan avantajlar谋, t眉keticiyi koruma yasalar谋n谋n sa臒lad谋臒谋 haklara ek olarak sunulmaktad谋r. Ayr谋nt谋lar i莽in <a href="https://www.apple.com/tr/legal/statutory-warranty/" class="analytics-exitlink">buray谋</a> t谋klay谋n.</p> </div> </div> </div> <div class="as-richtext-wrapper as-richtext-reduced "> <div class="row justify-content-start"> <div class="column large-10 medium-12 small-12 as-richtext "> <h2>Ne kadar ek destek alabilirim?</h2> </div> </div> </div> <div class="as-richtext-wrapper as-richtext-reduced "> <div class="row justify-content-start"> <div class="column large-10 medium-12 small-12 as-richtext "> <p>Apple yaz谋l谋m ve donan谋m 眉r眉nlerinin bir莽o臒u i莽in, 眉r眉n眉n sat谋n al谋nmas谋n谋 izleyen ilk 90 g眉n veya y眉r眉rl眉kteki yasalar谋n zorunlu k谋ld谋臒谋 durumlarda daha uzun bir s眉re boyunca s谋n谋rs谋z ek olay deste臒i sunulur. Daha fazla bilgi i莽in Apple 眉r眉n眉n眉zle birlikte gelen destek hizmeti materyallerini inceleyin.</p> </div> </div> </div> <div class="as-richtext-wrapper as-richtext-reduced "> <div class="row justify-content-start"> <div class="column large-10 medium-12 small-12 as-richtext "> <p>Apple'谋n Bir Y谋ll谋k S谋n谋rl谋 Garantisi ve AppleCare Plan avantajlar谋, t眉keticiyi koruma yasalar谋n谋n sa臒lad谋臒谋 haklara ek olarak sunulmaktad谋r. Ayr谋nt谋lar i莽in <a href="https://www.apple.com/tr/legal/statutory-warranty/" class="analytics-exitlink">buray谋</a> t谋klay谋n.</p> </div> </div> </div> <div class="as-richtext-wrapper as-richtext-reduced "> <div class="row justify-content-start"> <div class="column large-10 medium-12 small-12 as-richtext "> <h2>Apple, "destek olay谋n谋" nas谋l tan谋mlar?</h2> </div> </div> </div> <div class="as-richtext-wrapper as-richtext-reduced "> <div class="row justify-content-start"> <div class="column large-10 medium-12 small-12 as-richtext "> <p>Apple, destek olay谋n谋, kayna臒谋 tek bir nedene indirgenerek 莽枚z眉lebilen 枚zel, ayr谋 bir sorun 艧eklinde tan谋mlar. Apple, destek olay谋n谋 olu艧turan unsurlar谋 yaln谋zca kendi takdirine g枚re belirler. Destek olay谋, m眉艧terinin 艧u destek t眉rlerinden birini almas谋 durumunda 莽枚z眉me ula艧谋r:</p> <ul> <li>Sorunun giderilmesini sa臒layan bilgiler</li> <li>Sorunu giderecek yaz谋l谋m 莽枚z眉m眉ne ula艧谋lmas谋n谋 sa臒layan bilgiler</li> <li>Sorunun bilinen, ancak giderilmemi艧 bir sorundan veya destek verilen 眉r眉nle ilgili bir uyumsuzluktan kaynakland谋臒谋 konusunda bilgi</li> <li>Sorunun, desteklenen 眉r眉n眉 daha yeni bir s眉r眉me y眉kselterek 莽枚z眉lebilece臒i konusunda bilgi</li> <li>Sorunun bir donan谋m ekipman谋 sorunu olarak tan谋mland谋臒谋 konusunda bilgi聽</li> <li>Sorunun, <strong>Apple taraf谋ndan desteklenmeyen</strong> bir 眉莽眉nc眉 taraf 眉r眉nden kaynakland谋臒谋n谋 belirten bilgiler</li> </ul> </div> </div> </div> </div> <footer id="ac-globalfooter" class="no-js" lang="tr-TR" data-analytics-region="global footer" role="contentinfo" aria-labelledby="ac-gf-label"> <div class="ac-gf-content"> <h2 class="ac-gf-label" id="ac-gf-label">Apple Footer</h2> <nav class="ac-gf-breadcrumbs" aria-label="Breadcrumbs" 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