CINXE.COM
International Journal of Contemporary Hospitality Management | Emerald Insight
<!DOCTYPE html> <html lang="en" xmlns:mml="http://www.w3.org/1998/Math/MathML"> <head> <!-- CC:SG|CFVC:SG --> <!-- 2025-03-09T02:28:45Z --> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta name="format-detection" content="telephone=no"> <link rel="canonical" href="https://www.emerald.com/insight/publication/issn/0959-6119" /> <!-- CSRF Token --> <meta name="csrf-token" content="AqmHdZyhAcHiYozcte7bqqURouCMES50v5pji0gX"> <title> International Journal of Contemporary Hospitality Management | Emerald Insight</title> <meta name="description" content="International Journal of Contemporary Hospitality Management available volumes and issues"> <script type="application/ld+json">{ "@type": "CollectionPage", "breadcrumb": { "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Journals", "item": "https://www.emerald.com/insight/sitemap/publications#journals" }, { "@type": "ListItem", "position": 2, "name": "International Journal of Contemporary Hospitality Management" } ] }, "mainEntity": { "@type": "Periodical", "@id": "#periodical", "name": "International Journal of Contemporary Hospitality Management", "url": "https://www.emerald.com/insight/publication/issn/0959-6119", "issn": [ "0959-6119", "1757-1049", "0959-6119" ], "startDate": "1989", "publisher": { "@type": "Organization", "name": "Emerald Publishing", "legalName": "Emerald Publishing Limited", "url": "https://www.emeraldgrouppublishing.com/" }, "copyrightHolder": { "@type": "Organization", "name": "Emerald Publishing", "legalName": "Emerald Publishing Limited", "url": "https://www.emeraldgrouppublishing.com/" }, "editor": [ { "@type": "Person", "name": "Prof Fevzi Okumus" } ], "thumbnailUrl": "https://www.emerald.com/insight/proxy/containerimg?link=/resource/publication/journal/dfcbe54148669d023c979818b4482006/urn:emeraldgroup.com:asset:id:binary:ijchm.cover.jpg", "hasPart": [ { "@type": "PublicationVolume", "@id": "#vol37", "volumeNumber": 37, "datePublished": "2025", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/37/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/37/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/37/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol36", "volumeNumber": 36, "datePublished": "2024", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/36/iss/13#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/36/iss/12#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/36/iss/11#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/36/iss/10#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/36/iss/9#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/36/iss/8#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/36/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/36/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/36/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/36/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/36/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/36/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/36/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol35", "volumeNumber": 35, "datePublished": "2023", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/35/iss/12#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/35/iss/11#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/35/iss/10#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/35/iss/9#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/35/iss/8#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/35/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/35/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/35/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/35/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/35/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/35/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/35/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol34", "volumeNumber": 34, "datePublished": "2022", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/34/iss/12#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/34/iss/11#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/34/iss/10#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/34/iss/9#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/34/iss/8#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/34/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/34/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/34/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/34/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/34/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/34/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/34/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol33", "volumeNumber": 33, "datePublished": "2021", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/33/iss/12#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/33/iss/11#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/33/iss/10#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/33/iss/9#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/33/iss/8#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/33/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/33/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/33/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/33/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/33/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/33/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/33/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol32", "volumeNumber": 32, "datePublished": "2020", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/32/iss/12#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/32/iss/11#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/32/iss/10#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/32/iss/9#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/32/iss/8#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/32/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/32/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/32/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/32/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/32/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/32/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/32/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol31", "volumeNumber": 31, "datePublished": "2019", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/31/iss/12#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/31/iss/11#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/31/iss/10#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/31/iss/9#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/31/iss/8#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/31/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/31/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/31/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/31/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/31/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/31/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/31/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol30", "volumeNumber": 30, "datePublished": "2018", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/30/iss/12#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/30/iss/11#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/30/iss/10#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/30/iss/9#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/30/iss/8#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/30/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/30/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/30/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/30/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/30/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/30/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/30/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol29", "volumeNumber": 29, "datePublished": "2017", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/29/iss/12#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/29/iss/11#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/29/iss/10#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/29/iss/9#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/29/iss/8#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/29/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/29/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/29/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/29/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/29/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/29/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/29/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol28", "volumeNumber": 28, "datePublished": "2016", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/28/iss/12#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/28/iss/11#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/28/iss/10#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/28/iss/9#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/28/iss/8#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/28/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/28/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/28/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/28/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/28/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/28/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/28/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol27", "volumeNumber": 27, "datePublished": "2015", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/27/iss/8#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/27/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/27/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/27/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/27/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/27/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/27/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/27/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol26", "volumeNumber": 26, "datePublished": "2014", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/26/iss/8#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/26/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/26/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/26/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/26/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/26/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/26/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/26/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol25", "volumeNumber": 25, "datePublished": "2013", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/25/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/25/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/25/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/25/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/25/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/25/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/25/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol24", "volumeNumber": 24, "datePublished": "2012", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/24/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/24/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/24/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/24/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/24/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/24/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/24/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol23", "volumeNumber": 23, "datePublished": "2011", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/23/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/23/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/23/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/23/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/23/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/23/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/23/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol22", "volumeNumber": 22, "datePublished": "2010", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/22/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/22/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/22/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/22/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/22/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/22/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/22/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol21", "volumeNumber": 21, "datePublished": "2009", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/21/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/21/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/21/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/21/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/21/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/21/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/21/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol20", "volumeNumber": 20, "datePublished": "2008", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/20/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/20/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/20/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/20/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/20/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/20/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/20/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol19", "volumeNumber": 19, "datePublished": "2007", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/19/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/19/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/19/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/19/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/19/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/19/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/19/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol18", "volumeNumber": 18, "datePublished": "2006", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/18/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/18/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/18/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/18/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/18/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/18/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/18/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol17", "volumeNumber": 17, "datePublished": "2005", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/17/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/17/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/17/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/17/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/17/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/17/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/17/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol16", "volumeNumber": 16, "datePublished": "2004", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/16/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/16/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/16/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/16/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/16/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/16/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/16/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol15", "volumeNumber": 15, "datePublished": "2003", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/15/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/15/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/15/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/15/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/15/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/15/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/15/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol14", "volumeNumber": 14, "datePublished": "2002", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/14/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/14/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/14/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/14/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/14/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/14/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/14/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol13", "volumeNumber": 13, "datePublished": "2001", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/13/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/13/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/13/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/13/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/13/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/13/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/13/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol12", "volumeNumber": 12, "datePublished": "2000", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/12/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/12/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/12/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/12/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/12/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/12/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/12/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol11", "volumeNumber": 11, "datePublished": "1999", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/11/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/11/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/11/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/11/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/11/iss/2/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/11/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol10", "volumeNumber": 10, "datePublished": "1998", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/10/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/10/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/10/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/10/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/10/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/10/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/10/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol9", "volumeNumber": 9, "datePublished": "1997", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/9/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/9/iss/5/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/9/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/9/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/9/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/9/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol8", "volumeNumber": 8, "datePublished": "1996", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/8/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/8/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/8/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/8/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/8/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/8/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/8/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol7", "volumeNumber": 7, "datePublished": "1995", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/7/iss/7#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/7/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/7/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/7/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/7/iss/2/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/7/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol6", "volumeNumber": 6, "datePublished": "1994", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/6/iss/6#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/6/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/6/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/6/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/6/iss/1/2#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol5", "volumeNumber": 5, "datePublished": "1993", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/5/iss/5#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/5/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/5/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/5/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/5/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol4", "volumeNumber": 4, "datePublished": "1992", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/4/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/4/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/4/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/4/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol3", "volumeNumber": 3, "datePublished": "1991", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/3/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/3/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/3/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/3/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol2", "volumeNumber": 2, "datePublished": "1990", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/2/iss/4#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/2/iss/3#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/2/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/2/iss/1#issue" ] }, { "@type": "PublicationVolume", "@id": "#vol1", "volumeNumber": 1, "datePublished": "1989", "hasPart": [ "https://www.emerald.com/insight/publication/issn/0959-6119/vol/1/iss/2#issue", "https://www.emerald.com/insight/publication/issn/0959-6119/vol/1/iss/1#issue" ] } ], "mainEntityOfPage": "https://www.emerald.com/insight/publication/issn/0959-6119" }, "@context": "https://schema.org/" }</script> <link href="/insight/static/css/app.css?id=6dde0abdd0642ca3d7bd4cf4d2f5ae61" rel="stylesheet"> <style type="text/css" nonce="vw/M1EJtfJm4SIes+W5PaCZGFTwAGtQUq/fcbk8QS9ZWpPve9CW6MVbxhTZeopQWzWf9HgCW2H9DE5IQs2sQjQ=="> /* hide vue content until vue has initialised */ [v-cloak]{ display: none; } /* reduce CLS on page load */ .search-input-container { height: calc(1.5em + .75rem + 4px); } a.navbar-brand > div.extra-small { height: 1rem; } #breadcrumbs-container { min-height: 2.06667rem; } #search-books-and-journals-container { min-height: calc(1.75rem + 11px); margin-bottom: 1rem; } .header_logo_image { height: calc(14rem / (264/36)); } .toc-alert-button { min-width: calc(13.03472rem + 2.5rem + 14px + 2.405px); min-height: calc(1.75556rem + 2px); } </style> <script type="text/javascript" nonce="vw/M1EJtfJm4SIes+W5PaCZGFTwAGtQUq/fcbk8QS9ZWpPve9CW6MVbxhTZeopQWzWf9HgCW2H9DE5IQs2sQjQ=="> const isReady = (fn) => (document.readyState === "complete" || document.readyState === "interactive") ? setTimeout(fn, 1) : document.addEventListener("DOMContentLoaded", fn) const supportsWebpImages = function () { const elem = document.createElement('canvas'); if (!!(elem.getContext && elem.getContext('2d'))) { // was able or not to get WebP representation return elem.toDataURL('image/webp').indexOf('data:image/webp') === 0; } // very old browser like IE 8, canvas not supported return false; } document.documentElement.classList.add(supportsWebpImages() ? 'webp' : 'no-webp') </script> <!-- JS helper methods for getting cookies --> <script nonce="vw/M1EJtfJm4SIes+W5PaCZGFTwAGtQUq/fcbk8QS9ZWpPve9CW6MVbxhTZeopQWzWf9HgCW2H9DE5IQs2sQjQ=="> window.cookieHelper = { /** * Get the value of a specific cookie * @returns {string | undefined} */ getCookieValue: function (key) { return document.cookie .split(';') .map(function(c) { return c.trim().split('=') }) .filter(function(c) { return c[0] === key }) .map(function(c) { return c[1] })[0] }, cookieExists: function (cookieName) { return document.cookie.split(';').some((item) => item.trim().indexOf(cookieName) == 0) }, setCookie: function (cookieName, value, expires, samesite='lax', path='/') { if(expires == null) { const timeOneDay = 24*60*60*1000 expires = new Date(new Date().getTime() + timeOneDay).toUTCString() } document.cookie = `${cookieName}=${value}; expires=${expires}; samesite=${samesite}; path=${path};` }, deleteCookie: function (cookieName) { document.cookie = `${cookieName}=null; expires=${new Date().getTime() - 24*60*60*1000}; Max-Age=0` }, /** * Get a list of the cookie categories that have been disabled * @returns {string[]} A list of disabled cookie categories */ getDisabledCookies: function () { const disableCookiesValue = this.getCookieValue('disabled_cookies') return disableCookiesValue ? disableCookiesValue .split(',') .map(function(c) { return c.trim() }) : [] }, arePerformanceCookiesEnabled: function () { return this.getDisabledCookies().indexOf('performance') < 0 }, areFunctionalCookiesEnabled: function () { return this.getDisabledCookies().indexOf('functional') < 0 } } </script> <!-- Add Analytics snippets - Oct 2018 --> <!-- start Mixpanel --> <script type="text/javascript" nonce="vw/M1EJtfJm4SIes+W5PaCZGFTwAGtQUq/fcbk8QS9ZWpPve9CW6MVbxhTZeopQWzWf9HgCW2H9DE5IQs2sQjQ==">(function(c,a){if(!a.__SV){var b=window;try{var d,m,j,k=b.location,f=k.hash;d=function(a,b){return(m=a.match(RegExp(b+"=([^&]*)")))?m[1]:null};f&&d(f,"state")&&(j=JSON.parse(decodeURIComponent(d(f,"state"))),"mpeditor"===j.action&&(b.sessionStorage.setItem("_mpcehash",f),history.replaceState(j.desiredHash||"",c.title,k.pathname+k.search)))}catch(n){}var l,h;window.mixpanel=a;a._i=[];a.init=function(b,d,g){function c(b,i){var a=i.split(".");2==a.length&&(b=b[a[0]],i=a[1]);b[i]=function(){b.push([i].concat(Array.prototype.slice.call(arguments,0)))}}var e=a;"undefined"!==typeof g?e=a[g]=[]:g="mixpanel";e.people=e.people||[];e.toString=function(b){var a="mixpanel";"mixpanel"!==g&&(a+="."+g);b||(a+=" (stub)");return a};e.people.toString=function(){return e.toString(1)+".people (stub)"};l="disable time_event track track_pageview track_links track_forms track_with_groups add_group set_group remove_group register register_once alias unregister identify name_tag set_config reset opt_in_tracking opt_out_tracking has_opted_in_tracking has_opted_out_tracking clear_opt_in_out_tracking people.set people.set_once people.unset people.increment people.append people.union people.track_charge people.clear_charges people.delete_user people.remove".split(" ");for(h=0;h<l.length;h++)c(e,l[h]);var f="set set_once union unset remove delete".split(" ");e.get_group=function(){function a(c){b[c]=function(){call2_args=arguments;call2=[c].concat(Array.prototype.slice.call(call2_args,0));e.push([d,call2])}}for(var b={},d=["get_group"].concat(Array.prototype.slice.call(arguments,0)),c=0;c<f.length;c++)a(f[c]);return b};a._i.push([b,d,g])};a.__SV=1.2;b=c.createElement("script");b.type="text/javascript";b.async=!0;b.crossOrigin='anonymous';b.src="undefined"!==typeof MIXPANEL_CUSTOM_LIB_URL?MIXPANEL_CUSTOM_LIB_URL:"file:"===c.location.protocol&&"//cdn.mxpnl.com/libs/mixpanel-2-latest.min.js".match(/^\/\//)?"https://cdn.mxpnl.com/libs/mixpanel-2-latest.min.js":"//cdn.mxpnl.com/libs/mixpanel-2-latest.min.js";d=c.getElementsByTagName("script")[0];d.parentNode.insertBefore(b,d)}})(document,window.mixpanel||[]);</script> <script nonce="vw/M1EJtfJm4SIes+W5PaCZGFTwAGtQUq/fcbk8QS9ZWpPve9CW6MVbxhTZeopQWzWf9HgCW2H9DE5IQs2sQjQ=="> let isAuthenticatedPerson = false; let mixpanelIdentity = null; const getMixpanelId = () => { const urlParams = new URLSearchParams(window.location.search); const inputId = urlParams.get('distinct_id'); if (inputId) { // Identify with the passed in distinct id mixpanel.register({'distinct_id' : inputId}); // Remove param from url so that if user bookmarks / shared page they would not reuse the id. urlParams.delete('distinct_id'); window.history.pushState('',document.title, window.location.href.replace(window.location.search, '?' + urlParams)) } } const addMixpanelId = () => { // Some ad blockers and privacy extensions block mixpanel being downloaded, so check this function exists before calling it if (typeof(mixpanel.get_distinct_id) === 'function') { const mixpanelId = mixpanel.get_distinct_id(); // Find all mixpanel_link classes and append distinct_id query param to the end [...document.querySelectorAll('.mixpanel_link')] .forEach(node => { const currentUrl = new URL(node.href) currentUrl.searchParams.delete('distinct_id'); currentUrl.searchParams.append('distinct_id', mixpanelId); node.href = currentUrl.href; }) } } // Parse and register last touch UTM tags as super properties. Also add first touch attribution data as a user profile property. function addUtmParams () { const urlParams = new URLSearchParams(window.location.search) const params = {} const firstParams = {} const campaignKeywords = ['utm_source', 'utm_medium', 'utm_campaign', 'utm_content', 'utm_term'] campaignKeywords.forEach(keyword => { if (!urlParams.has(keyword)) return const kw = urlParams.get(keyword) params[keyword] = kw params[`${keyword} [last touch]`] = kw firstParams[`${keyword} [first touch]`] = kw }) //register last touch UTM mixpanel.people.set(params) mixpanel.register(params) //register first touch UTM mixpanel.people.set_once(firstParams) mixpanel.register_once(firstParams) } const syncMixPanel = () => { getMixpanelId(); addMixpanelId(); addUtmParams(); } mixpanelEvents = { hasReturned: false, stack: [] } function mixpanelUpdateUserDataForEvent(eventName) { if (!isAuthenticatedPerson) { return; } if (['Download', 'Turnaway', 'Saved Search'].includes(eventName)) { mixpanel.people.increment('# of ' + eventName + 's'); } if (eventName === 'Download') { mixpanel.people.set({ 'Last Download Date': new Date() }); mixpanel.identify(mixpanelIdentity); } } function storeOrPushMixpanelEvent(eventType, eventName, data) { if (mixpanelEvents.hasReturned) { mixpanel.push([ eventType, eventName, data ]); } else { mixpanelEvents.stack.push({ eventType, eventName, data }); } } function pushStoredMixpanelEvents () { var sizeOfTracker = mixpanelEvents.stack.length; mixpanelEvents.hasReturned = true; for (var i = 0; i < sizeOfTracker; i++) { var ev = mixpanelEvents.stack[i]; if (typeof ev.eventName === 'undefined') continue; mixpanel.push([ev.eventType, ev.eventName, ev.data]); // Update the mixpanel data now that the user is authenticated. mixpanelUpdateUserDataForEvent(ev.eventName); } } /** * Set up mixpanel to track a link click. This allows mixpanel to make sure the click event is tracked before * a new page is navigated to * Note: This doesn't handle right click -> open in new tab/window. There appears to be no straightforward way to handle * that short of rewriting the links to point to an internal redirect endpoint and handling the mixpanel event there * @param element {HTMLElement} The link element * @param eventName {string} The name of the mixpanel event * @param makeData {function} A function that takes the element and returns the mixpanel properties for the event */ function mixpanelTrackLinkClick(element, eventName, makeData) { // use built-in mixpanel link tracking - this tracks left clicks and enter key mixpanel.track_links(element, eventName, makeData) // handle middle clicks - shortcut for open in new tab element.addEventListener('mousedown', event => { if (event.button === 1) { storeOrPushMixpanelEvent('track', eventName, makeData(event.currentTarget)) } }) } const mixpanelOptions = { api_host: "https://api.mixpanel.com", cookie_expiration: 30, loaded: syncMixPanel, debug: false} mixpanel.init('8e8ac8d2dbd2378f29bd1dd9116a0c9a', mixpanelOptions); </script> <!-- end Mixpanel --> <!-- Google Tag Manager - head section - June 2018 --> <!-- anti-flicker snippet (recommended) --> <style nonce="vw/M1EJtfJm4SIes+W5PaCZGFTwAGtQUq/fcbk8QS9ZWpPve9CW6MVbxhTZeopQWzWf9HgCW2H9DE5IQs2sQjQ==">.async-hide { opacity: 0 !important} </style> <script nonce="vw/M1EJtfJm4SIes+W5PaCZGFTwAGtQUq/fcbk8QS9ZWpPve9CW6MVbxhTZeopQWzWf9HgCW2H9DE5IQs2sQjQ=="> (function(a,s,y,n,c,h,i,d,e) { s.className+=' '+y; h.start=1*new Date; h.end=i=function(){s.className=s.className.replace(RegExp(' ?'+y),'')}; (a[n]=a[n]||[]).hide=h; setTimeout(function(){i();h.end=null},c); h.timeout=c; }) (window,document.documentElement,'async-hide','dataLayer',4000,{'GTM-KGFMJXR':true}); </script> <!-- Google Tag Manager - START --> <script nonce="vw/M1EJtfJm4SIes+W5PaCZGFTwAGtQUq/fcbk8QS9ZWpPve9CW6MVbxhTZeopQWzWf9HgCW2H9DE5IQs2sQjQ==" data-nonce="vw/M1EJtfJm4SIes+W5PaCZGFTwAGtQUq/fcbk8QS9ZWpPve9CW6MVbxhTZeopQWzWf9HgCW2H9DE5IQs2sQjQ==" id="GTM-container">(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='https://www.googletagmanager.com/gtm.js?id='+i+dl;var n=d.querySelector('[nonce]');n&&j.setAttribute('nonce',n.nonce||n.getAttribute('nonce'));f.parentNode.insertBefore(j,f);})(window,document,'script','dataLayer','GTM-KGFMJXR');</script> <!-- Google Tag Manager - END --> <script nonce="vw/M1EJtfJm4SIes+W5PaCZGFTwAGtQUq/fcbk8QS9ZWpPve9CW6MVbxhTZeopQWzWf9HgCW2H9DE5IQs2sQjQ=="> ((disableGaKey) => { window[disableGaKey] = !window.cookieHelper.arePerformanceCookiesEnabled() isReady(() => { window.events.$on('cookiesUpdated', () => { window[disableGaKey] = !window.cookieHelper.arePerformanceCookiesEnabled() }) }) })('ga-disable-UA-127317715-1') </script> <!-- End Google Tag Manager --> <style nonce="vw/M1EJtfJm4SIes+W5PaCZGFTwAGtQUq/fcbk8QS9ZWpPve9CW6MVbxhTZeopQWzWf9HgCW2H9DE5IQs2sQjQ=="> @media screen and (min-width: 768px) { .md-small { font-size: 0.77777778rem; } } </style> <script src="https://kit.fontawesome.com/9d150393c6.js" crossorigin="anonymous" defer></script> <script src="https://scholar.google.com/scholar_js/casa.js" async></script> </head> <body data-spy="scroll" data-target=".table-of-contents" data-offset="220" class=""> <!-- Google Tag Manager (noscript) --> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-KGFMJXR" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <!-- End Google Tag Manager (noscript) --> <div id="cookies-consent"> <cookies-manager banner-class-name="" cookie-policy-url="/insight/site-policies/cookie-policy" root="/insight/" ></cookies-manager> </div> <div id="app" class=" "> <header class="mb-0 mb-lg-0 page-header "> <div id="support-banner-container" style="display:inline"> <support-banner root="/insight/"></support-banner> </div> <div class="d-none"> <div id="browse-content-template"> <nav class="intent_browse_content w-100 medium bg-aquamarine-menu"> <div class="justify-content-around d-flex py-2"> <a href="/insight/browse/publications">Books and journals</a> <a href="/insight/content/case-studies">Case studies</a> <a href="/insight/content/briefings">Expert Briefings</a> <a href="/insight/content/open-access">Open Access</a> </div> </nav> </div> </div> <div class="d-none"> <div id="publish-with-us-template"> <a href="https://www.emeraldgrouppublishing.com/publish-with-us" aria-label="This link opens a new tab where you can access information on how to publish with Emerald." title="This link opens a new tab where you can access information on how to publish with Emerald." target="_blank"> Publish with us <span role="img" aria-hidden="true" class="far fa-external-link ml-1 text-primary"></span> </a> </div> </div> <div id="login-header-container"> <page-header id="login-header" theme="light" root="/insight/" defaultusername="Guest user" reloadpageonlogin="false" routes="{"browseBooksAndJournals":"\/insight\/browse\/publications","caseStudies":"\/insight\/content\/case-studies","open-access":"\/insight\/content\/open-access","briefings":"\/insight\/content\/briefings","logout":"\/insight\/logout","login":"\/insight\/login","register":"\/insight\/register","savedSearches":"\/insight\/savedSearches","myProducts":"\/insight\/products","myProfile":"\/insight\/profile","publishWithUs":"https:\/\/www.emeraldgrouppublishing.com\/publish-with-us","home":"\/insight"}" opencartbaseurl="https://shop.emerald.com/" show_cart_menu="1" account="" additionalaccount = "" country_code="SG"> <template v-slot:default="props"> <meta name="EZproxyRewriting" content="disable"> <welcome-message class="bg-pale-blue text-dark topHeader" message="Welcome " :banner-message-array="props.welcomeTexts" :is-administrator="props.account.isAdministrator" amp-url="https://manage.emerald.com/"> </welcome-message> <meta name="EZproxyRewriting" content="enable"> </template> </page-header> </div> <div class="nav-div nav-div-search bg-primary py-1 py-md-2 text-dark"> <div class="container d-sm-flex d-flex-row align-items-center"> <div class="flex-grow-1 search-input-container"> <search-content action="/insight/search" advancedsearch="/insight/advanced-search" publicationurl="/insight/publication" value="" placeholder="Enter your search terms here" autocomplete="/insight/search/title" v-bind:errors="[]" v-bind:showall="true" v-bind:openaccess="false" v-bind:home="false"> </search-content> </div> <div class="d-flex d-flex-row align-items-center justify-content-end"> <div class="pr-0 small mr-0 my-0 text-center text-right text-md-left advanced-search-text"> <a class="intent_AdvancedSearch font-size-small btn btn-link rounded-0 px-2 py-0 py-md-2 text-white" href="/insight/advanced-search">Advanced <br class="d-none d-sm-inline d-md-none" />search</a> </div> </div> </div> </div> <div id="alert-notification-container"> <alert-notification></alert-notification> </div> </header> <main role="main" class="main-content" id="mainContent" tabindex="0"> <div class="ml-0 w-100 bg-white"> <div id="breadcrumbs" class="container"> <div class="row ml-0" id="breadcrumbs-container"> <breadcrumbs root="/insight/" crumbs="[["Journals","\/sitemap\/publications#journals"],["International Journal of Contemporary Hospitality Management",""]]"> </breadcrumbs> </div> </div> </div> <div class="container content_block"> <div class="row mt-4"> <div class="col-12 col-md-9"> <header> <h1 class="h2"> International Journal of Contemporary Hospitality Management </h1> <p class="mb-3 medium"> Issue(s) available: <span class="intent_total_issues font-weight-bold">282</span> – From Volume: <span class="intent_first_volume">1</span> Issue: <span class="intent_first_issue">1</span>, to Volume: <span class="intent_last_volume">37</span> Issue: <span class="intent_last_issue">3</span> </p> </header> <p> <div class="d-flex medium mt-2"> <span class="intent_subjects mr-2">Subjects:</span> <publication-categories :publication-categories="[[{"id":"cat-THOS","name":"Tourism & hospitality"},{"id":"cat-THMM","name":"Tourism & hospitality management\/marketing"},{"id":"cat-BIT","name":"Brand image in tourism"}],[{"id":"cat-THOS","name":"Tourism & hospitality"},{"id":"cat-THMM","name":"Tourism & hospitality management\/marketing"},{"id":"cat-DMM","name":"Destination management\/marketing"}],[{"id":"cat-THOS","name":"Tourism & hospitality"},{"id":"cat-THMM","name":"Tourism & hospitality management\/marketing"},{"id":"cat-FBM","name":"Food & beverage management"}],[{"id":"cat-THOS","name":"Tourism & hospitality"},{"id":"cat-THMM","name":"Tourism & hospitality management\/marketing"},{"id":"cat-HTMN","name":"Hotel management"}]]" browse-url="/insight/browse/publications"></publication-categories> </div> <div class="my-4 d-md-flex align-items-center"> <div class="toc-alert-button"> <toc-alert-button root="/insight/" login-url="/insight/login" publication-id="IJCHM"> </toc-alert-button> </div> <a href="/insight/rss/0959-6119/latest" class="d-inline-block primary md-small ml-md-4 mt-3 mt-md-0" target="_blank"><span class="far fa-rss text-primary mr-2"></span>RSS feed</a> </div> </p> <form id="journalSearch" method="GET" action=""> <div class="border-bottom-2 border-pale col-12 col-md-9 input-group p-0"> <input id="journalSearchShowAll" name="showAll" type="hidden" value="true"> <input id="journalSearchOpenAccess" name="openAccess" type="hidden" value="false"> <input class="border-0 form-control no-shadow p-0" type="text" placeholder="Search within this journal" autocomplete="off" name="searchTerms" id="journalSearchSearchTerm" value=""/> <span class="input-group-append"> <button type="submit" class="btn text-uppercase rounded-right-override"> <span role="img" aria-hidden="true" class="fal fa-search"></span> <span class="sr-only">Search</span> </button> </span> </div> </form> </div> <div class="col-12 col-md-3 text-center"> <div> <img src="/insight/proxy/containerImg?link=/resource/publication/journal/dfcbe54148669d023c979818b4482006/urn:emeraldgroup.com:asset:id:binary:ijchm.cover.jpg" alt="Cover of International Journal of Contemporary Hospitality Management" class="img-fluid img-cover mx-auto intent_journal_img"/> </div> </div> </div> </div> <div class="container content_block"> <div class="row mt-1"> <div class="col-12"> <ul class="nav nav-pills border-top border-bottom "> <li class="nav-item"> <a class="nav-link active rounded-0" id="all-tab" data-toggle="tab" href="#all" role="tab" aria-controls="all" aria-selected="true">All issues</a> </li> <li class="nav-item"> <a class="nav-link rounded-0" id="earlycite-tab" data-toggle="tab" href="#earlycite" role="tab" aria-controls="earlycite" aria-selected="true">EarlyCite</a> </li> </ul> </div> </div> <div class="row mt-1"> <div class="col-12 col-md-9"> <div class="tab-content" id="publicationTabContent"> <div class="tab-pane fade show active" id="all" role="tabpanel" aria-labelledby="all-tab"> <div class="my-4"> <details class="intent_volumes" open > <summary class="h3"> Volume 37 </summary> <ul id="vol37" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/37/iss/3" title="Volume 37 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">2025</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/37/iss/2" title="Volume 37 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">2025</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/37/iss/1" title="Volume 37 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">2025</span> </div> </li> </ul> </details> <details class="intent_volumes" open > <summary class="h3"> Volume 36 </summary> <ul id="vol36" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/36/iss/13" title="Volume 36 Issue 13." class="intent_tocIssueLink">Issue 13</a> <span class="issueCoverDateText ml-2">2024</span> <span class="issueCoverDateTitle ml-2 font-italic"> Open Access Issue </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/36/iss/12" title="Volume 36 Issue 12." class="intent_tocIssueLink">Issue 12</a> <span class="issueCoverDateText ml-2">2024</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/36/iss/11" title="Volume 36 Issue 11." class="intent_tocIssueLink">Issue 11</a> <span class="issueCoverDateText ml-2">2024</span> <span class="issueCoverDateTitle ml-2 font-italic"> Immersive Technologies in Hospitality and Tourism </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/36/iss/10" title="Volume 36 Issue 10." class="intent_tocIssueLink">Issue 10</a> <span class="issueCoverDateText ml-2">2024</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/36/iss/9" title="Volume 36 Issue 9." class="intent_tocIssueLink">Issue 9</a> <span class="issueCoverDateText ml-2">2024</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/36/iss/8" title="Volume 36 Issue 8." class="intent_tocIssueLink">Issue 8</a> <span class="issueCoverDateText ml-2">2024</span> <span class="issueCoverDateTitle ml-2 font-italic"> Wine and hospitality </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/36/iss/7" title="Volume 36 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">2024</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/36/iss/6" title="Volume 36 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">2024</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/36/iss/5" title="Volume 36 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">2024</span> <span class="issueCoverDateTitle ml-2 font-italic"> Ethical consumption and climate change in hospitality and tourism: challenges, solutions, and prospects </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/36/iss/4" title="Volume 36 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">2024</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/36/iss/3" title="Volume 36 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">2024</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/36/iss/2" title="Volume 36 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">2024</span> <span class="issueCoverDateTitle ml-2 font-italic"> Social network analysis in hospitality and tourism </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/36/iss/1" title="Volume 36 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">2024</span> </div> </li> </ul> </details> <details class="intent_volumes" open > <summary class="h3"> Volume 35 </summary> <ul id="vol35" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/35/iss/12" title="Volume 35 Issue 12." class="intent_tocIssueLink">Issue 12</a> <span class="issueCoverDateText ml-2">2023</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/35/iss/11" title="Volume 35 Issue 11." class="intent_tocIssueLink">Issue 11</a> <span class="issueCoverDateText ml-2">2023</span> <span class="issueCoverDateTitle ml-2 font-italic"> Diversity and inclusion in hospitality and tourism </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/35/iss/10" title="Volume 35 Issue 10." class="intent_tocIssueLink">Issue 10</a> <span class="issueCoverDateText ml-2">2023</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/35/iss/9" title="Volume 35 Issue 9." class="intent_tocIssueLink">Issue 9</a> <span class="issueCoverDateText ml-2">2023</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/35/iss/8" title="Volume 35 Issue 8." class="intent_tocIssueLink">Issue 8</a> <span class="issueCoverDateText ml-2">2023</span> <span class="issueCoverDateTitle ml-2 font-italic"> Talent Management in the New Normal of Hospitality and Tourism </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/35/iss/7" title="Volume 35 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">2023</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/35/iss/6" title="Volume 35 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">2023</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/35/iss/5" title="Volume 35 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">2023</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/35/iss/4" title="Volume 35 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">2023</span> <span class="issueCoverDateTitle ml-2 font-italic"> The sharing economy in a post-pandemic world </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/35/iss/3" title="Volume 35 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">2023</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/35/iss/2" title="Volume 35 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">2023</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/35/iss/1" title="Volume 35 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">2023</span> </div> </li> </ul> </details> <details class="intent_volumes" open > <summary class="h3"> Volume 34 </summary> <ul id="vol34" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/34/iss/12" title="Volume 34 Issue 12." class="intent_tocIssueLink">Issue 12</a> <span class="issueCoverDateText ml-2">2022</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/34/iss/11" title="Volume 34 Issue 11." class="intent_tocIssueLink">Issue 11</a> <span class="issueCoverDateText ml-2">2022</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/34/iss/10" title="Volume 34 Issue 10." class="intent_tocIssueLink">Issue 10</a> <span class="issueCoverDateText ml-2">2022</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/34/iss/9" title="Volume 34 Issue 9." class="intent_tocIssueLink">Issue 9</a> <span class="issueCoverDateText ml-2">2022</span> <span class="issueCoverDateTitle ml-2 font-italic"> Creating, Managing and Marketing Gastronomy Experiences in Hospitality and Tourism </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/34/iss/8" title="Volume 34 Issue 8." class="intent_tocIssueLink">Issue 8</a> <span class="issueCoverDateText ml-2">2022</span> <span class="issueCoverDateTitle ml-2 font-italic"> The Past, Present, and Future of Hospitality Research. </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/34/iss/7" title="Volume 34 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">2022</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/34/iss/6" title="Volume 34 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">2022</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/34/iss/5" title="Volume 34 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">2022</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/34/iss/4" title="Volume 34 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">2022</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/34/iss/3" title="Volume 34 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">2022</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/34/iss/2" title="Volume 34 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">2022</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/34/iss/1" title="Volume 34 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">2022</span> </div> </li> </ul> </details> <details class="intent_volumes" open > <summary class="h3"> Volume 33 </summary> <ul id="vol33" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/33/iss/12" title="Volume 33 Issue 12." class="intent_tocIssueLink">Issue 12</a> <span class="issueCoverDateText ml-2">2021</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/33/iss/11" title="Volume 33 Issue 11." class="intent_tocIssueLink">Issue 11</a> <span class="issueCoverDateText ml-2">2021</span> <span class="issueCoverDateTitle ml-2 font-italic"> Artificial Intelligence in Hospitality and Tourism </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/33/iss/10" title="Volume 33 Issue 10." class="intent_tocIssueLink">Issue 10</a> <span class="issueCoverDateText ml-2">2021</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/33/iss/9" title="Volume 33 Issue 9." class="intent_tocIssueLink">Issue 9</a> <span class="issueCoverDateText ml-2">2021</span> <span class="issueCoverDateTitle ml-2 font-italic"> Competitive Productivity (CP) as Competitive Strategy for Hospitality, Tourism and Airline Businesses </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/33/iss/8" title="Volume 33 Issue 8." class="intent_tocIssueLink">Issue 8</a> <span class="issueCoverDateText ml-2">2021</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/33/iss/7" title="Volume 33 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">2021</span> <span class="issueCoverDateTitle ml-2 font-italic"> Contemporary Issues in Event Management </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/33/iss/6" title="Volume 33 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">2021</span> <span class="issueCoverDateTitle ml-2 font-italic"> Big Data Analytics and Forecasting in Hospitality and Tourism </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/33/iss/5" title="Volume 33 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">2021</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/33/iss/4" title="Volume 33 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">2021</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/33/iss/3" title="Volume 33 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">2021</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/33/iss/2" title="Volume 33 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">2021</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/33/iss/1" title="Volume 33 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">2021</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 32 </summary> <ul id="vol32" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/32/iss/12" title="Volume 32 Issue 12." class="intent_tocIssueLink">Issue 12</a> <span class="issueCoverDateText ml-2">2020</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/32/iss/11" title="Volume 32 Issue 11." class="intent_tocIssueLink">Issue 11</a> <span class="issueCoverDateText ml-2">2020</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/32/iss/10" title="Volume 32 Issue 10." class="intent_tocIssueLink">Issue 10</a> <span class="issueCoverDateText ml-2">2020</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/32/iss/9" title="Volume 32 Issue 9." class="intent_tocIssueLink">Issue 9</a> <span class="issueCoverDateText ml-2">2020</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/32/iss/8" title="Volume 32 Issue 8." class="intent_tocIssueLink">Issue 8</a> <span class="issueCoverDateText ml-2">2020</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/32/iss/7" title="Volume 32 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">2020</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/32/iss/6" title="Volume 32 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">2020</span> <span class="issueCoverDateTitle ml-2 font-italic"> Leadership research in hospitality and tourism </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/32/iss/5" title="Volume 32 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">2020</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/32/iss/4" title="Volume 32 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">2020</span> <span class="issueCoverDateTitle ml-2 font-italic"> Innovative mixed and multi method approaches to hospitality and tourism research </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/32/iss/3" title="Volume 32 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">2020</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/32/iss/2" title="Volume 32 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">2020</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/32/iss/1" title="Volume 32 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">2020</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 31 </summary> <ul id="vol31" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/31/iss/12" title="Volume 31 Issue 12." class="intent_tocIssueLink">Issue 12</a> <span class="issueCoverDateText ml-2">2019</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/31/iss/11" title="Volume 31 Issue 11." class="intent_tocIssueLink">Issue 11</a> <span class="issueCoverDateText ml-2">2019</span> <span class="issueCoverDateTitle ml-2 font-italic"> Service experience innovation in hospitality and tourism </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/31/iss/10" title="Volume 31 Issue 10." class="intent_tocIssueLink">Issue 10</a> <span class="issueCoverDateText ml-2">2019</span> <span class="issueCoverDateTitle ml-2 font-italic"> Talent Management in Hospitality and Tourism </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/31/iss/9" title="Volume 31 Issue 9." class="intent_tocIssueLink">Issue 9</a> <span class="issueCoverDateText ml-2">2019</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/31/iss/8" title="Volume 31 Issue 8." class="intent_tocIssueLink">Issue 8</a> <span class="issueCoverDateText ml-2">2019</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/31/iss/7" title="Volume 31 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">2019</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/31/iss/6" title="Volume 31 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">2019</span> <span class="issueCoverDateTitle ml-2 font-italic"> Sustainability and Corporate Social Responsibility in Hospitality and Tourism </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/31/iss/5" title="Volume 31 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">2019</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/31/iss/4" title="Volume 31 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">2019</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/31/iss/3" title="Volume 31 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">2019</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/31/iss/2" title="Volume 31 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">2019</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/31/iss/1" title="Volume 31 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">2019</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 30 </summary> <ul id="vol30" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/30/iss/12" title="Volume 30 Issue 12." class="intent_tocIssueLink">Issue 12</a> <span class="issueCoverDateText ml-2">2018</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/30/iss/11" title="Volume 30 Issue 11." class="intent_tocIssueLink">Issue 11</a> <span class="issueCoverDateText ml-2">2018</span> <span class="issueCoverDateTitle ml-2 font-italic"> Methodological Advances in Hospitality and Tourism </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/30/iss/10" title="Volume 30 Issue 10." class="intent_tocIssueLink">Issue 10</a> <span class="issueCoverDateText ml-2">2018</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/30/iss/9" title="Volume 30 Issue 9." class="intent_tocIssueLink">Issue 9</a> <span class="issueCoverDateText ml-2">2018</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/30/iss/8" title="Volume 30 Issue 8." class="intent_tocIssueLink">Issue 8</a> <span class="issueCoverDateText ml-2">2018</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/30/iss/7" title="Volume 30 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">2018</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/30/iss/6" title="Volume 30 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">2018</span> <span class="issueCoverDateTitle ml-2 font-italic"> Collaborative Innovation in Hospitality and Tourism </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/30/iss/5" title="Volume 30 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">2018</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/30/iss/4" title="Volume 30 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">2018</span> <span class="issueCoverDateTitle ml-2 font-italic"> Co-Creation in Hospitality and Tourism in China </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/30/iss/3" title="Volume 30 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">2018</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/30/iss/2" title="Volume 30 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">2018</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/30/iss/1" title="Volume 30 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">2018</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 29 </summary> <ul id="vol29" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/29/iss/12" title="Volume 29 Issue 12." class="intent_tocIssueLink">Issue 12</a> <span class="issueCoverDateText ml-2">2017</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/29/iss/11" title="Volume 29 Issue 11." class="intent_tocIssueLink">Issue 11</a> <span class="issueCoverDateText ml-2">2017</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/29/iss/10" title="Volume 29 Issue 10." class="intent_tocIssueLink">Issue 10</a> <span class="issueCoverDateText ml-2">2017</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/29/iss/9" title="Volume 29 Issue 9." class="intent_tocIssueLink">Issue 9</a> <span class="issueCoverDateText ml-2">2017</span> <span class="issueCoverDateTitle ml-2 font-italic"> The Sharing Economy: Implications for the Future of Hospitality and Tourism </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/29/iss/8" title="Volume 29 Issue 8." class="intent_tocIssueLink">Issue 8</a> <span class="issueCoverDateText ml-2">2017</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/29/iss/7" title="Volume 29 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">2017</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/29/iss/6" title="Volume 29 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">2017</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/29/iss/5" title="Volume 29 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">2017</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/29/iss/4" title="Volume 29 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">2017</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/29/iss/3" title="Volume 29 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">2017</span> <span class="issueCoverDateTitle ml-2 font-italic"> Contemporary issues in events, festivals and destination management </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/29/iss/2" title="Volume 29 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">2017</span> <span class="issueCoverDateTitle ml-2 font-italic"> Social media in hospitality and tourism </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/29/iss/1" title="Volume 29 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">2017</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 28 </summary> <ul id="vol28" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/28/iss/12" title="Volume 28 Issue 12." class="intent_tocIssueLink">Issue 12</a> <span class="issueCoverDateText ml-2">2016</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/28/iss/11" title="Volume 28 Issue 11." class="intent_tocIssueLink">Issue 11</a> <span class="issueCoverDateText ml-2">2016</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/28/iss/10" title="Volume 28 Issue 10." class="intent_tocIssueLink">Issue 10</a> <span class="issueCoverDateText ml-2">2016</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/28/iss/9" title="Volume 28 Issue 9." class="intent_tocIssueLink">Issue 9</a> <span class="issueCoverDateText ml-2">2016</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/28/iss/8" title="Volume 28 Issue 8." class="intent_tocIssueLink">Issue 8</a> <span class="issueCoverDateText ml-2">2016</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/28/iss/7" title="Volume 28 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">2016</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/28/iss/6" title="Volume 28 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">2016</span> <span class="issueCoverDateTitle ml-2 font-italic"> Social Entrepreneurship in Hospitality </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/28/iss/5" title="Volume 28 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">2016</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/28/iss/4" title="Volume 28 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">2016</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/28/iss/3" title="Volume 28 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">2016</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/28/iss/2" title="Volume 28 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">2016</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/28/iss/1" title="Volume 28 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">2016</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 27 </summary> <ul id="vol27" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/27/iss/8" title="Volume 27 Issue 8." class="intent_tocIssueLink">Issue 8</a> <span class="issueCoverDateText ml-2">2015</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/27/iss/7" title="Volume 27 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">2015</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/27/iss/6" title="Volume 27 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">2015</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/27/iss/5" title="Volume 27 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">2015</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/27/iss/4" title="Volume 27 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">2015</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/27/iss/3" title="Volume 27 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">2015</span> <span class="issueCoverDateTitle ml-2 font-italic"> Progress in Hospitality Research II </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/27/iss/2" title="Volume 27 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">2015</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/27/iss/1" title="Volume 27 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">2015</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 26 </summary> <ul id="vol26" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/26/iss/8" title="Volume 26 Issue 8." class="intent_tocIssueLink">Issue 8</a> <span class="issueCoverDateText ml-2">2014</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/26/iss/7" title="Volume 26 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">2014</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/26/iss/6" title="Volume 26 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">2014</span> <span class="issueCoverDateTitle ml-2 font-italic"> Ethical and sustainable practices in the tourism and hospitality industry in China </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/26/iss/5" title="Volume 26 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">2014</span> <span class="issueCoverDateTitle ml-2 font-italic"> Progress in hospitality research </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/26/iss/4" title="Volume 26 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">2014</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/26/iss/3" title="Volume 26 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">2014</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/26/iss/2" title="Volume 26 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">2014</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/26/iss/1" title="Volume 26 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">2014</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 25 </summary> <ul id="vol25" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/25/iss/7" title="Volume 25 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">2013</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/25/iss/6" title="Volume 25 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">2013</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/25/iss/5" title="Volume 25 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">2013</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/25/iss/4" title="Volume 25 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">2013</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/25/iss/3" title="Volume 25 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">2013</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/25/iss/2" title="Volume 25 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">2013</span> <span class="issueCoverDateTitle ml-2 font-italic"> History of commercial hospitality </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/25/iss/1" title="Volume 25 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">2013</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 24 </summary> <ul id="vol24" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/24/iss/7" title="Volume 24 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">2012</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/24/iss/6" title="Volume 24 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">2012</span> <span class="issueCoverDateTitle ml-2 font-italic"> Qualitative Research in Hospitality and Tourism </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/24/iss/5" title="Volume 24 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">2012</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/24/iss/4" title="Volume 24 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">2012</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/24/iss/3" title="Volume 24 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">2012</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/24/iss/2" title="Volume 24 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">2012</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/24/iss/1" title="Volume 24 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">2012</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 23 </summary> <ul id="vol23" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/23/iss/7" title="Volume 23 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">2011</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/23/iss/6" title="Volume 23 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">2011</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/23/iss/5" title="Volume 23 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">2011</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/23/iss/4" title="Volume 23 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">2011</span> <span class="issueCoverDateTitle ml-2 font-italic"> Development and Progress in Contemporary Hospitality Management Research </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/23/iss/3" title="Volume 23 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">2011</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/23/iss/2" title="Volume 23 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">2011</span> <span class="issueCoverDateTitle ml-2 font-italic"> Internationalization of the hospitality industry </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/23/iss/1" title="Volume 23 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">2011</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 22 </summary> <ul id="vol22" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/22/iss/7" title="Volume 22 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">2010</span> <span class="issueCoverDateTitle ml-2 font-italic"> Advances and trends in hospitality and tourism </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/22/iss/6" title="Volume 22 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">2010</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/22/iss/5" title="Volume 22 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">2010</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/22/iss/4" title="Volume 22 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">2010</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/22/iss/3" title="Volume 22 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">2010</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/22/iss/2" title="Volume 22 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">2010</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/22/iss/1" title="Volume 22 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">2010</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 21 </summary> <ul id="vol21" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/21/iss/7" title="Volume 21 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">2009</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/21/iss/6" title="Volume 21 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">2009</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/21/iss/5" title="Volume 21 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">2009</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/21/iss/4" title="Volume 21 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">2009</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/21/iss/3" title="Volume 21 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">2009</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/21/iss/2" title="Volume 21 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">2009</span> <span class="issueCoverDateTitle ml-2 font-italic"> Innovations in teaching and researching hospitality management </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/21/iss/1" title="Volume 21 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">2009</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 20 </summary> <ul id="vol20" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/20/iss/7" title="Volume 20 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">2008</span> <span class="issueCoverDateTitle ml-2 font-italic"> What are the contemporary human resource issues for talent management in hospitality and tourism </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/20/iss/6" title="Volume 20 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">2008</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/20/iss/5" title="Volume 20 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">2008</span> <span class="issueCoverDateTitle ml-2 font-italic"> What are the practical and psychological barriers to HACCP in the hospitality industry and how have they been overcome </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/20/iss/4" title="Volume 20 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">2008</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/20/iss/3" title="Volume 20 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">2008</span> <span class="issueCoverDateTitle ml-2 font-italic"> How should Niagara region respond to the challenges it faces and find solutions to preserve and develop its tourism industry </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/20/iss/2" title="Volume 20 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">2008</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/20/iss/1" title="Volume 20 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">2008</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 19 </summary> <ul id="vol19" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/19/iss/7" title="Volume 19 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">2007</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/19/iss/6" title="Volume 19 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">2007</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/19/iss/5" title="Volume 19 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">2007</span> <span class="issueCoverDateTitle ml-2 font-italic"> The hospitality industry in India </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/19/iss/4" title="Volume 19 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">2007</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/19/iss/3" title="Volume 19 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">2007</span> <span class="issueCoverDateTitle ml-2 font-italic"> Current themes and developments in hospitality management education </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/19/iss/2" title="Volume 19 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">2007</span> <span class="issueCoverDateTitle ml-2 font-italic"> Culture and career development </span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/19/iss/1" title="Volume 19 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">2007</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 18 </summary> <ul id="vol18" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/18/iss/7" title="Volume 18 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">2006</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/18/iss/6" title="Volume 18 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">2006</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/18/iss/5" title="Volume 18 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">2006</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/18/iss/4" title="Volume 18 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">2006</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/18/iss/3" title="Volume 18 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">2006</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/18/iss/2" title="Volume 18 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">2006</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/18/iss/1" title="Volume 18 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">2006</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 17 </summary> <ul id="vol17" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/17/iss/7" title="Volume 17 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">2005</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/17/iss/6" title="Volume 17 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">2005</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/17/iss/5" title="Volume 17 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">2005</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/17/iss/4" title="Volume 17 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">2005</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/17/iss/3" title="Volume 17 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">2005</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/17/iss/2" title="Volume 17 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">2005</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/17/iss/1" title="Volume 17 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">2005</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 16 </summary> <ul id="vol16" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/16/iss/7" title="Volume 16 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">2004</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/16/iss/6" title="Volume 16 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">2004</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/16/iss/5" title="Volume 16 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">2004</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/16/iss/4" title="Volume 16 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">2004</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/16/iss/3" title="Volume 16 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">2004</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/16/iss/2" title="Volume 16 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">2004</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/16/iss/1" title="Volume 16 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">2004</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 15 </summary> <ul id="vol15" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/15/iss/7" title="Volume 15 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">2003</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/15/iss/6" title="Volume 15 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">2003</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/15/iss/5" title="Volume 15 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">2003</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/15/iss/4" title="Volume 15 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">2003</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/15/iss/3" title="Volume 15 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">2003</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/15/iss/2" title="Volume 15 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">2003</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/15/iss/1" title="Volume 15 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">2003</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 14 </summary> <ul id="vol14" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/14/iss/7" title="Volume 14 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">2002</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/14/iss/6" title="Volume 14 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">2002</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/14/iss/5" title="Volume 14 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">2002</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/14/iss/4" title="Volume 14 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">2002</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/14/iss/3" title="Volume 14 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">2002</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/14/iss/2" title="Volume 14 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">2002</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/14/iss/1" title="Volume 14 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">2002</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 13 </summary> <ul id="vol13" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/13/iss/7" title="Volume 13 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">2001</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/13/iss/6" title="Volume 13 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">2001</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/13/iss/5" title="Volume 13 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">2001</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/13/iss/4" title="Volume 13 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">2001</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/13/iss/3" title="Volume 13 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">2001</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/13/iss/2" title="Volume 13 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">2001</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/13/iss/1" title="Volume 13 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">2001</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 12 </summary> <ul id="vol12" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/12/iss/7" title="Volume 12 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">2000</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/12/iss/6" title="Volume 12 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">2000</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/12/iss/5" title="Volume 12 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">2000</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/12/iss/4" title="Volume 12 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">2000</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/12/iss/3" title="Volume 12 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">2000</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/12/iss/2" title="Volume 12 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">2000</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/12/iss/1" title="Volume 12 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">2000</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 11 </summary> <ul id="vol11" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/11/iss/7" title="Volume 11 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">1999</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/11/iss/6" title="Volume 11 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">1999</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/11/iss/5" title="Volume 11 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">1999</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/11/iss/4" title="Volume 11 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">1999</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/11/iss/2/3" title="Volume 11 Issue 2/3." class="intent_tocIssueLink">Issue 2/3</a> <span class="issueCoverDateText ml-2">1999</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/11/iss/1" title="Volume 11 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">1999</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 10 </summary> <ul id="vol10" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/10/iss/7" title="Volume 10 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">1998</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/10/iss/6" title="Volume 10 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">1998</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/10/iss/5" title="Volume 10 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">1998</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/10/iss/4" title="Volume 10 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">1998</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/10/iss/3" title="Volume 10 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">1998</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/10/iss/2" title="Volume 10 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">1998</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/10/iss/1" title="Volume 10 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">1998</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 9 </summary> <ul id="vol9" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/9/iss/7" title="Volume 9 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">1997</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/9/iss/5/6" title="Volume 9 Issue 5/6." class="intent_tocIssueLink">Issue 5/6</a> <span class="issueCoverDateText ml-2">1997</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/9/iss/4" title="Volume 9 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">1997</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/9/iss/3" title="Volume 9 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">1997</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/9/iss/2" title="Volume 9 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">1997</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/9/iss/1" title="Volume 9 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">1997</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 8 </summary> <ul id="vol8" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/8/iss/7" title="Volume 8 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">1996</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/8/iss/6" title="Volume 8 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">1996</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/8/iss/5" title="Volume 8 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">1996</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/8/iss/4" title="Volume 8 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">1996</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/8/iss/3" title="Volume 8 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">1996</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/8/iss/2" title="Volume 8 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">1996</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/8/iss/1" title="Volume 8 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">1996</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 7 </summary> <ul id="vol7" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/7/iss/7" title="Volume 7 Issue 7." class="intent_tocIssueLink">Issue 7</a> <span class="issueCoverDateText ml-2">1995</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/7/iss/6" title="Volume 7 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">1995</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/7/iss/5" title="Volume 7 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">1995</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/7/iss/4" title="Volume 7 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">1995</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/7/iss/2/3" title="Volume 7 Issue 2/3." class="intent_tocIssueLink">Issue 2/3</a> <span class="issueCoverDateText ml-2">1995</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/7/iss/1" title="Volume 7 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">1995</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 6 </summary> <ul id="vol6" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/6/iss/6" title="Volume 6 Issue 6." class="intent_tocIssueLink">Issue 6</a> <span class="issueCoverDateText ml-2">1994</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/6/iss/5" title="Volume 6 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">1994</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/6/iss/4" title="Volume 6 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">1994</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/6/iss/3" title="Volume 6 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">1994</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/6/iss/1/2" title="Volume 6 Issue 1/2." class="intent_tocIssueLink">Issue 1/2</a> <span class="issueCoverDateText ml-2">1994</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 5 </summary> <ul id="vol5" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/5/iss/5" title="Volume 5 Issue 5." class="intent_tocIssueLink">Issue 5</a> <span class="issueCoverDateText ml-2">1993</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/5/iss/4" title="Volume 5 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">1993</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/5/iss/3" title="Volume 5 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">1993</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/5/iss/2" title="Volume 5 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">1993</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/5/iss/1" title="Volume 5 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">1993</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 4 </summary> <ul id="vol4" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/4/iss/4" title="Volume 4 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">1992</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/4/iss/3" title="Volume 4 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">1992</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/4/iss/2" title="Volume 4 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">1992</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/4/iss/1" title="Volume 4 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">1992</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 3 </summary> <ul id="vol3" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/3/iss/4" title="Volume 3 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">1991</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/3/iss/3" title="Volume 3 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">1991</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/3/iss/2" title="Volume 3 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">1991</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/3/iss/1" title="Volume 3 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">1991</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 2 </summary> <ul id="vol2" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/2/iss/4" title="Volume 2 Issue 4." class="intent_tocIssueLink">Issue 4</a> <span class="issueCoverDateText ml-2">1990</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/2/iss/3" title="Volume 2 Issue 3." class="intent_tocIssueLink">Issue 3</a> <span class="issueCoverDateText ml-2">1990</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/2/iss/2" title="Volume 2 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">1990</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/2/iss/1" title="Volume 2 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">1990</span> </div> </li> </ul> </details> <details class="intent_volumes" > <summary class="h3"> Volume 1 </summary> <ul id="vol1" class="intent_volume_list"> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/1/iss/2" title="Volume 1 Issue 2." class="intent_tocIssueLink">Issue 2</a> <span class="issueCoverDateText ml-2">1989</span> </div> </li> <li> <div class="text-ellipsis text-nowrap"> <a href="/insight/publication/issn/0959-6119/vol/1/iss/1" title="Volume 1 Issue 1." class="intent_tocIssueLink">Issue 1</a> <span class="issueCoverDateText ml-2">1989</span> </div> </li> </ul> </details> </div> </div> <div class="tab-pane fade" id="earlycite" role="tabpanel" aria-labelledby="earlycite-tab"> <ul> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-09-2023-1517/full/html" title="Expert perspectives on factors shaping metaverse adoption for cultural heritage experiences in hospitality industry within an emerging economy.">Expert perspectives on factors shaping metaverse adoption for cultural heritage experiences in hospitality industry within an emerging economy</a></h4> <a href="/insight/search?q=Padmi Nagirikandalage" title="Padmi Nagirikandalage." class="font-weight-light link-dark">Padmi Nagirikandalage</a>, <a href="/insight/search?q=Cherifa Lakhoua" title="Cherifa Lakhoua." class="font-weight-light link-dark">Cherifa Lakhoua</a>, <a href="/insight/search?q=Arnaz BInsardi" title="Arnaz BInsardi." class="font-weight-light link-dark">Arnaz BInsardi</a>, <a href="/insight/search?q=Nektarios Tzempelikos" title="Nektarios Tzempelikos." class="font-weight-light link-dark">Nektarios Tzempelikos</a>, <a href="/insight/search?q=Christopher Kerry" title="Christopher Kerry." class="font-weight-light link-dark">Christopher Kerry</a> <p class="mt-2 medium">Although the metaverse has been widely adopted in developed countries, there has not been any research investigating the implantation of this highly transformative technology in…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-09-2023-1517/full/html" title="Go to HTML page for Expert perspectives on factors shaping metaverse adoption for cultural heritage experiences in hospitality industry within an emerging economy." aria-label="Go to HTML page for Expert perspectives on factors shaping metaverse adoption for cultural heritage experiences in hospitality industry within an emerging economy." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-09-2023-1517/full/pdf?title=expert-perspectives-on-factors-shaping-metaverse-adoption-for-cultural-heritage-experiences-in-hospitality-industry-within-an-emerging-economy" title="Download PDF (369 KB) for Expert perspectives on factors shaping metaverse adoption for cultural heritage experiences in hospitality industry within an emerging economy." aria-label="Download PDF (369 KB) for Expert perspectives on factors shaping metaverse adoption for cultural heritage experiences in hospitality industry within an emerging economy" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (369 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-09-2023-1517"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 34 times since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 34 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-09-2023-1517" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-05-2024-0806/full/html" title="Expanding the domain of hospitality research: the hospitality virtue scale.">Expanding the domain of hospitality research: the hospitality virtue scale</a></h4> <a href="/insight/search?q=Nathan Discepoli Line" title="Nathan Discepoli Line." class="font-weight-light link-dark">Nathan Discepoli Line</a>, <a href="/insight/search?q=Lydia Hanks" title="Lydia Hanks." class="font-weight-light link-dark">Lydia Hanks</a>, <a href="/insight/search?q=Millicent Njeri" title="Millicent Njeri." class="font-weight-light link-dark">Millicent Njeri</a>, <a href="/insight/search?q=Makarand Amrish Mody" title="Makarand Amrish Mody." class="font-weight-light link-dark">Makarand Amrish Mody</a> <p class="mt-2 medium">This paper aims to put forth the proposition that the concept of hospitality is broader than what is often acknowledged in academic research. Specifically, this paper establishes…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-05-2024-0806/full/html" title="Go to HTML page for Expanding the domain of hospitality research: the hospitality virtue scale." aria-label="Go to HTML page for Expanding the domain of hospitality research: the hospitality virtue scale." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-05-2024-0806/full/pdf?title=expanding-the-domain-of-hospitality-research-the-hospitality-virtue-scale" title="Download PDF (229 KB) for Expanding the domain of hospitality research: the hospitality virtue scale." aria-label="Download PDF (229 KB) for Expanding the domain of hospitality research: the hospitality virtue scale" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (229 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-05-2024-0806"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 15 times since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 15 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-05-2024-0806" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-12-2023-1936/full/html" title="What drives Millennials and Generation Z to adopt cryptocurrency for hotel payments?.">What drives Millennials and Generation Z to adopt cryptocurrency for hotel payments?</a></h4> <a href="/insight/search?q=Jehun Moon" title="Jehun Moon." class="font-weight-light link-dark">Jehun Moon</a>, <a href="/insight/search?q=Mehmet Erdem" title="Mehmet Erdem." class="font-weight-light link-dark">Mehmet Erdem</a>, <a href="/insight/search?q=Ozgur Ozdemir" title="Ozgur Ozdemir." class="font-weight-light link-dark">Ozgur Ozdemir</a>, <a href="/insight/search?q=Hyelin (Lina) Kim" title="Hyelin (Lina) Kim." class="font-weight-light link-dark">Hyelin (Lina) Kim</a>, <a href="/insight/search?q=Eda Anlamlier" title="Eda Anlamlier." class="font-weight-light link-dark">Eda Anlamlier</a> <p class="mt-2 medium">This study aims to investigate and compare the factors that affect Millennials and Generation Z (Gen Z) hotel guests’ intention to adopt cryptocurrency payments (CPs) when booking…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-12-2023-1936/full/html" title="Go to HTML page for What drives Millennials and Generation Z to adopt cryptocurrency for hotel payments?." aria-label="Go to HTML page for What drives Millennials and Generation Z to adopt cryptocurrency for hotel payments?." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-12-2023-1936/full/pdf?title=what-drives-millennials-and-generation-z-to-adopt-cryptocurrency-for-hotel-payments" title="Download PDF (273 KB) for What drives Millennials and Generation Z to adopt cryptocurrency for hotel payments?." aria-label="Download PDF (273 KB) for What drives Millennials and Generation Z to adopt cryptocurrency for hotel payments?" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (273 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-12-2023-1936"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 60 times since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 60 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-12-2023-1936" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-01-2024-0161/full/html" title="Intercultural sensitivity and sociocultural adaptation among cabin attendants: direct, indirect and interaction effects on organizationally valued job outcomes.">Intercultural sensitivity and sociocultural adaptation among cabin attendants: direct, indirect and interaction effects on organizationally valued job outcomes</a></h4> <a href="/insight/search?q=Gyehee Lee" title="Gyehee Lee." class="font-weight-light link-dark">Gyehee Lee</a>, <a href="/insight/search?q=Osman M. Karatepe" title="Osman M. Karatepe." class="font-weight-light link-dark">Osman M. Karatepe</a>, <a href="/insight/search?q=Jieun Kim" title="Jieun Kim." class="font-weight-light link-dark">Jieun Kim</a>, <a href="/insight/search?q=Victor Oluwafemi Olorunsola" title="Victor Oluwafemi Olorunsola." class="font-weight-light link-dark">Victor Oluwafemi Olorunsola</a>, <a href="/insight/search?q=Taegoo Terry Kim" title="Taegoo Terry Kim." class="font-weight-light link-dark">Taegoo Terry Kim</a> <p class="mt-2 medium">This paper aimed to propose a research model that investigated job satisfaction (JSAT) and affective organizational commitment (AOC) as the serial mediators linking intercultural…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-01-2024-0161/full/html" title="Go to HTML page for Intercultural sensitivity and sociocultural adaptation among cabin attendants: direct, indirect and interaction effects on organizationally valued job outcomes." aria-label="Go to HTML page for Intercultural sensitivity and sociocultural adaptation among cabin attendants: direct, indirect and interaction effects on organizationally valued job outcomes." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-01-2024-0161/full/pdf?title=intercultural-sensitivity-and-sociocultural-adaptation-among-cabin-attendants-direct-indirect-and-interaction-effects-on-organizationally-valued-job-outcomes" title="Download PDF (507 KB) for Intercultural sensitivity and sociocultural adaptation among cabin attendants: direct, indirect and interaction effects on organizationally valued job outcomes." aria-label="Download PDF (507 KB) for Intercultural sensitivity and sociocultural adaptation among cabin attendants: direct, indirect and interaction effects on organizationally valued job outcomes" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (507 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-01-2024-0161"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 26 times since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 26 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-01-2024-0161" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-03-2024-0414/full/html" title="What drives participation in green loyalty programmes? Examining reactance, guilt and staff attractiveness.">What drives participation in green loyalty programmes? Examining reactance, guilt and staff attractiveness</a></h4> <a href="/insight/search?q=Jingxi Huang" title="Jingxi Huang." class="font-weight-light link-dark">Jingxi Huang</a>, <a href="/insight/search?q=Ahmad Daryanto" title="Ahmad Daryanto." class="font-weight-light link-dark">Ahmad Daryanto</a>, <a href="/insight/search?q=Margaret Kathleen Hogg" title="Margaret Kathleen Hogg." class="font-weight-light link-dark">Margaret Kathleen Hogg</a>, <a href="/insight/search?q=Jin Hooi Chan" title="Jin Hooi Chan." class="font-weight-light link-dark">Jin Hooi Chan</a> <p class="mt-2 medium">This study aims to address the challenge of encouraging customers to join hotels’ green loyalty programmes (LPs) by examining the impact on customers’ decisions of their trait…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> <span role="img" aria-hidden="true" class="fas open-access-icon mr-2" title="Open Access."></span> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-03-2024-0414/full/html" title="Go to HTML page for What drives participation in green loyalty programmes? Examining reactance, guilt and staff attractiveness." aria-label="Go to HTML page for What drives participation in green loyalty programmes? Examining reactance, guilt and staff attractiveness." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-03-2024-0414/full/pdf?title=what-drives-participation-in-green-loyalty-programmes-examining-reactance-guilt-and-staff-attractiveness" title="Download PDF (401 KB) for What drives participation in green loyalty programmes? Examining reactance, guilt and staff attractiveness." aria-label="Download PDF (401 KB) for What drives participation in green loyalty programmes? Examining reactance, guilt and staff attractiveness" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (401 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 113 times since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 113 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-03-2024-0414" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-02-2024-0295/full/html" title="Live streaming in hospitality and tourism: a hybrid systematic review and way forward.">Live streaming in hospitality and tourism: a hybrid systematic review and way forward</a></h4> <a href="/insight/search?q=Yuhong Shao" title="Yuhong Shao." class="font-weight-light link-dark">Yuhong Shao</a>, <a href="/insight/search?q=Songshan (Sam) Huang" title="Songshan (Sam) Huang." class="font-weight-light link-dark">Songshan (Sam) Huang</a> <p class="mt-2 medium">This study aims to provide a timely review of hospitality and tourism live streaming (HTLS) research, aiming to understand the intellectual foundation in the past and identify…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-02-2024-0295/full/html" title="Go to HTML page for Live streaming in hospitality and tourism: a hybrid systematic review and way forward." aria-label="Go to HTML page for Live streaming in hospitality and tourism: a hybrid systematic review and way forward." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-02-2024-0295/full/pdf?title=live-streaming-in-hospitality-and-tourism-a-hybrid-systematic-review-and-way-forward" title="Download PDF (1.3 MB) for Live streaming in hospitality and tourism: a hybrid systematic review and way forward." aria-label="Download PDF (1.3 MB) for Live streaming in hospitality and tourism: a hybrid systematic review and way forward" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (1.3 MB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-02-2024-0295"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 25 times since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 25 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-02-2024-0295" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-07-2024-0968/full/html" title="The effect of artificial intelligence awareness on frontline service employees’ silence: the roles of psychological contract breach and moral identity.">The effect of artificial intelligence awareness on frontline service employees’ silence: the roles of psychological contract breach and moral identity</a></h4> <a href="/insight/search?q=Mengting Cheng" title="Mengting Cheng." class="font-weight-light link-dark">Mengting Cheng</a>, <a href="/insight/search?q=Long Zhang" title="Long Zhang." class="font-weight-light link-dark">Long Zhang</a>, <a href="/insight/search?q=Haiqing Wang" title="Haiqing Wang." class="font-weight-light link-dark">Haiqing Wang</a> <p class="mt-2 medium">The widespread use of artificial intelligence (AI) technology in the hospitality industry has triggered concerns among frontline service employees about their future careers…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-07-2024-0968/full/html" title="Go to HTML page for The effect of artificial intelligence awareness on frontline service employees’ silence: the roles of psychological contract breach and moral identity." aria-label="Go to HTML page for The effect of artificial intelligence awareness on frontline service employees’ silence: the roles of psychological contract breach and moral identity." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-07-2024-0968/full/pdf?title=the-effect-of-artificial-intelligence-awareness-on-frontline-service-employees-silence-the-roles-of-psychological-contract-breach-and-moral-identity" title="Download PDF (270 KB) for The effect of artificial intelligence awareness on frontline service employees’ silence: the roles of psychological contract breach and moral identity." aria-label="Download PDF (270 KB) for The effect of artificial intelligence awareness on frontline service employees’ silence: the roles of psychological contract breach and moral identity" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (270 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-07-2024-0968"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 18 times since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 18 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-07-2024-0968" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-07-2024-1023/full/html" title="Fostering eco-friendly behaviors in hospitality: engaging customers through green practices, social influence, and personal dynamics.">Fostering eco-friendly behaviors in hospitality: engaging customers through green practices, social influence, and personal dynamics</a></h4> <a href="/insight/search?q=Mahnaz Mansoor" title="Mahnaz Mansoor." class="font-weight-light link-dark">Mahnaz Mansoor</a>, <a href="/insight/search?q=Farooq Ahmed Jam" title="Farooq Ahmed Jam." class="font-weight-light link-dark">Farooq Ahmed Jam</a>, <a href="/insight/search?q=Tariq Iqbal Khan" title="Tariq Iqbal Khan." class="font-weight-light link-dark">Tariq Iqbal Khan</a> <p class="mt-2 medium">This study aims to delve into the intricate dynamics of customers’ pro-environmental behavior, examining the impact of external stimuli like hotel green practices (as contextual…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-07-2024-1023/full/html" title="Go to HTML page for Fostering eco-friendly behaviors in hospitality: engaging customers through green practices, social influence, and personal dynamics." aria-label="Go to HTML page for Fostering eco-friendly behaviors in hospitality: engaging customers through green practices, social influence, and personal dynamics." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-07-2024-1023/full/pdf?title=fostering-eco-friendly-behaviors-in-hospitality-engaging-customers-through-green-practices-social-influence-and-personal-dynamics" title="Download PDF (658 KB) for Fostering eco-friendly behaviors in hospitality: engaging customers through green practices, social influence, and personal dynamics." aria-label="Download PDF (658 KB) for Fostering eco-friendly behaviors in hospitality: engaging customers through green practices, social influence, and personal dynamics" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (658 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-07-2024-1023"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 12 times since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 12 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-07-2024-1023" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-08-2024-1188/full/html" title="Paying for robotic errors: exploring the relationship between robot service failure stressors, emotional labor and recovery work engagement.">Paying for robotic errors: exploring the relationship between robot service failure stressors, emotional labor and recovery work engagement</a></h4> <a href="/insight/search?q=Xin Liu" title="Xin Liu." class="font-weight-light link-dark">Xin Liu</a>, <a href="/insight/search?q=Lu Zhang" title="Lu Zhang." class="font-weight-light link-dark">Lu Zhang</a>, <a href="/insight/search?q=Michael S. Lin" title="Michael S. Lin." class="font-weight-light link-dark">Michael S. Lin</a>, <a href="/insight/search?q=Guangmei Jia" title="Guangmei Jia." class="font-weight-light link-dark">Guangmei Jia</a> <p class="mt-2 medium"><p>This paper aims to identify types of robot service failure stressors and explores its impact on emotional labor and recovery work engagement from the employees’ standpoint.</p></p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-08-2024-1188/full/html" title="Go to HTML page for Paying for robotic errors: exploring the relationship between robot service failure stressors, emotional labor and recovery work engagement." aria-label="Go to HTML page for Paying for robotic errors: exploring the relationship between robot service failure stressors, emotional labor and recovery work engagement." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-08-2024-1188/full/pdf?title=paying-for-robotic-errors-exploring-the-relationship-between-robot-service-failure-stressors-emotional-labor-and-recovery-work-engagement" title="Download PDF (924 KB) for Paying for robotic errors: exploring the relationship between robot service failure stressors, emotional labor and recovery work engagement." aria-label="Download PDF (924 KB) for Paying for robotic errors: exploring the relationship between robot service failure stressors, emotional labor and recovery work engagement" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (924 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-08-2024-1188"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 12 times since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 12 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-08-2024-1188" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-06-2024-0846/full/html" title="Whom to punish? Examining observers’ reactions to customer mistreatment by hospitality employees.">Whom to punish? Examining observers’ reactions to customer mistreatment by hospitality employees</a></h4> <a href="/insight/search?q=Artyom Golossenko" title="Artyom Golossenko." class="font-weight-light link-dark">Artyom Golossenko</a>, <a href="/insight/search?q=Jiayan Huang" title="Jiayan Huang." class="font-weight-light link-dark">Jiayan Huang</a>, <a href="/insight/search?q=Hongfei Liu" title="Hongfei Liu." class="font-weight-light link-dark">Hongfei Liu</a>, <a href="/insight/search?q=Hai-Anh Tran" title="Hai-Anh Tran." class="font-weight-light link-dark">Hai-Anh Tran</a>, <a href="/insight/search?q=Heiner Evanschitzky" title="Heiner Evanschitzky." class="font-weight-light link-dark">Heiner Evanschitzky</a> <p class="mt-2 medium">This study aims to explore how witnessing a hospitality employee mistreating a customer impacts observers’ revenge-seeking behavior, directed not only at the offending employee…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-06-2024-0846/full/html" title="Go to HTML page for Whom to punish? Examining observers’ reactions to customer mistreatment by hospitality employees." aria-label="Go to HTML page for Whom to punish? Examining observers’ reactions to customer mistreatment by hospitality employees." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-06-2024-0846/full/pdf?title=whom-to-punish-examining-observers-reactions-to-customer-mistreatment-by-hospitality-employees" title="Download PDF (415 KB) for Whom to punish? Examining observers’ reactions to customer mistreatment by hospitality employees." aria-label="Download PDF (415 KB) for Whom to punish? Examining observers’ reactions to customer mistreatment by hospitality employees" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (415 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-06-2024-0846"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 12 times since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 12 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-06-2024-0846" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-05-2024-0651/full/html" title="Unraveling the mechanisms of AI system aversion among customer-contact employees: a perspective from advice response theory.">Unraveling the mechanisms of AI system aversion among customer-contact employees: a perspective from advice response theory</a></h4> <a href="/insight/search?q=Yong Yang" title="Yong Yang." class="font-weight-light link-dark">Yong Yang</a>, <a href="/insight/search?q=Yue Li" title="Yue Li." class="font-weight-light link-dark">Yue Li</a>, <a href="/insight/search?q=Xinyuan Zhao" title="Xinyuan Zhao." class="font-weight-light link-dark">Xinyuan Zhao</a>, <a href="/insight/search?q=Rob Law" title="Rob Law." class="font-weight-light link-dark">Rob Law</a>, <a href="/insight/search?q=Hongjin Song" title="Hongjin Song." class="font-weight-light link-dark">Hongjin Song</a> <p class="mt-2 medium">Based on the advice response theory perspective, this study aims to investigate the effects of human managers and artificial intelligence (AI) systems on customer-contact…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-05-2024-0651/full/html" title="Go to HTML page for Unraveling the mechanisms of AI system aversion among customer-contact employees: a perspective from advice response theory." aria-label="Go to HTML page for Unraveling the mechanisms of AI system aversion among customer-contact employees: a perspective from advice response theory." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-05-2024-0651/full/pdf?title=unraveling-the-mechanisms-of-ai-system-aversion-among-customer-contact-employees-a-perspective-from-advice-response-theory" title="Download PDF (646 KB) for Unraveling the mechanisms of AI system aversion among customer-contact employees: a perspective from advice response theory." aria-label="Download PDF (646 KB) for Unraveling the mechanisms of AI system aversion among customer-contact employees: a perspective from advice response theory" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (646 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-05-2024-0651"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 38 times since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 38 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-05-2024-0651" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-02-2024-0274/full/html" title="Examining the impact of realistic job previews on leaders’ behavioral integrity and newcomers’ psychological contract breach: a multiwave field experiment.">Examining the impact of realistic job previews on leaders’ behavioral integrity and newcomers’ psychological contract breach: a multiwave field experiment</a></h4> <a href="/insight/search?q=Xiaolin (Crystal) Shi" title="Xiaolin (Crystal) Shi." class="font-weight-light link-dark">Xiaolin (Crystal) Shi</a>, <a href="/insight/search?q=Hao (Mira) Shi" title="Hao (Mira) Shi." class="font-weight-light link-dark">Hao (Mira) Shi</a>, <a href="/insight/search?q=Xi Yu Leung" title="Xi Yu Leung." class="font-weight-light link-dark">Xi Yu Leung</a> <p class="mt-2 medium">The purpose of this study is to explore how realistic job previews can mitigate the negative relationship between perceived leader behavioral integrity and employees’ perceptions…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-02-2024-0274/full/html" title="Go to HTML page for Examining the impact of realistic job previews on leaders’ behavioral integrity and newcomers’ psychological contract breach: a multiwave field experiment." aria-label="Go to HTML page for Examining the impact of realistic job previews on leaders’ behavioral integrity and newcomers’ psychological contract breach: a multiwave field experiment." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-02-2024-0274/full/pdf?title=examining-the-impact-of-realistic-job-previews-on-leaders-behavioral-integrity-and-newcomers-psychological-contract-breach-a-multiwave-field-experiment" title="Download PDF (345 KB) for Examining the impact of realistic job previews on leaders’ behavioral integrity and newcomers’ psychological contract breach: a multiwave field experiment." aria-label="Download PDF (345 KB) for Examining the impact of realistic job previews on leaders’ behavioral integrity and newcomers’ psychological contract breach: a multiwave field experiment" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (345 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-02-2024-0274"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 8 times since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 8 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-02-2024-0274" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-06-2024-0821/full/html" title="Enhancing intellectual experiences for users: a multidimensional model of humanoid service robots in hospitality and tourism.">Enhancing intellectual experiences for users: a multidimensional model of humanoid service robots in hospitality and tourism</a></h4> <a href="/insight/search?q=Mengting Wu" title="Mengting Wu." class="font-weight-light link-dark">Mengting Wu</a>, <a href="/insight/search?q=Wai Tsz Serene Tse" title="Wai Tsz Serene Tse." class="font-weight-light link-dark">Wai Tsz Serene Tse</a>, <a href="/insight/search?q=Vincent Wing Sun Tung" title="Vincent Wing Sun Tung." class="font-weight-light link-dark">Vincent Wing Sun Tung</a> <p class="mt-2 medium">Intellectual experiences focus on users’ information processing and critical thinking toward stimuli. The deployment of humanoid service robots as novel stimuli in tourism and…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-06-2024-0821/full/html" title="Go to HTML page for Enhancing intellectual experiences for users: a multidimensional model of humanoid service robots in hospitality and tourism." aria-label="Go to HTML page for Enhancing intellectual experiences for users: a multidimensional model of humanoid service robots in hospitality and tourism." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-06-2024-0821/full/pdf?title=enhancing-intellectual-experiences-for-users-a-multidimensional-model-of-humanoid-service-robots-in-hospitality-and-tourism" title="Download PDF (310 KB) for Enhancing intellectual experiences for users: a multidimensional model of humanoid service robots in hospitality and tourism." aria-label="Download PDF (310 KB) for Enhancing intellectual experiences for users: a multidimensional model of humanoid service robots in hospitality and tourism" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (310 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-06-2024-0821"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 1 time since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 1 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-06-2024-0821" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-08-2024-1201/full/html" title="Beyond metrics: shifting measures of research impact from citations and journal rankings to meaningful impacts on society.">Beyond metrics: shifting measures of research impact from citations and journal rankings to meaningful impacts on society</a></h4> <a href="/insight/search?q=John L. Crompton" title="John L. Crompton." class="font-weight-light link-dark">John L. Crompton</a> <p class="mt-2 medium">The purpose of this paper is to point out that most research published in hospitality and tourism industry journals is of no value to the visitor industries or society. It argues…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-08-2024-1201/full/html" title="Go to HTML page for Beyond metrics: shifting measures of research impact from citations and journal rankings to meaningful impacts on society." aria-label="Go to HTML page for Beyond metrics: shifting measures of research impact from citations and journal rankings to meaningful impacts on society." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-08-2024-1201/full/pdf?title=beyond-metrics-shifting-measures-of-research-impact-from-citations-and-journal-rankings-to-meaningful-impacts-on-society" title="Download PDF (178 KB) for Beyond metrics: shifting measures of research impact from citations and journal rankings to meaningful impacts on society." aria-label="Download PDF (178 KB) for Beyond metrics: shifting measures of research impact from citations and journal rankings to meaningful impacts on society" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (178 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-08-2024-1201"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 17 times since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 17 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-08-2024-1201" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-05-2024-0738/full/html" title="Revitalizing staycation trends: insights from a secondary-stakeholder CSR perspective.">Revitalizing staycation trends: insights from a secondary-stakeholder CSR perspective</a></h4> <a href="/insight/search?q=Jingwei Zhang" title="Jingwei Zhang." class="font-weight-light link-dark">Jingwei Zhang</a>, <a href="/insight/search?q=Md Shamirul Islam" title="Md Shamirul Islam." class="font-weight-light link-dark">Md Shamirul Islam</a>, <a href="/insight/search?q=Osman M. Karatepe" title="Osman M. Karatepe." class="font-weight-light link-dark">Osman M. Karatepe</a>, <a href="/insight/search?q=Manimekalai Jambulingam" title="Manimekalai Jambulingam." class="font-weight-light link-dark">Manimekalai Jambulingam</a> <p class="mt-2 medium">To provide a holistic assessment of tourists’ staycation intentions, this study aims to investigate the role of secondary-stakeholder corporate social responsibility (CSR) on…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-05-2024-0738/full/html" title="Go to HTML page for Revitalizing staycation trends: insights from a secondary-stakeholder CSR perspective." aria-label="Go to HTML page for Revitalizing staycation trends: insights from a secondary-stakeholder CSR perspective." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-05-2024-0738/full/pdf?title=revitalizing-staycation-trends-insights-from-a-secondary-stakeholder-csr-perspective" title="Download PDF (670 KB) for Revitalizing staycation trends: insights from a secondary-stakeholder CSR perspective." aria-label="Download PDF (670 KB) for Revitalizing staycation trends: insights from a secondary-stakeholder CSR perspective" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (670 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-05-2024-0738"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 26 times since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 26 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-05-2024-0738" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-01-2024-0054/full/html" title="Show a smiley face: the persuasive role of emoji on customers’ recycling experiences.">Show a smiley face: the persuasive role of emoji on customers’ recycling experiences</a></h4> <a href="/insight/search?q=Seonjeong Ally Lee" title="Seonjeong Ally Lee." class="font-weight-light link-dark">Seonjeong Ally Lee</a>, <a href="/insight/search?q=Kiwon Lee" title="Kiwon Lee." class="font-weight-light link-dark">Kiwon Lee</a>, <a href="/insight/search?q=Shinyong Jung" title="Shinyong Jung." class="font-weight-light link-dark">Shinyong Jung</a> <p class="mt-2 medium">This study aims to investigate the role of emoji and the moderating effects of recycling messages in encouraging customers’ attitudes toward recycling and their recycling…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-01-2024-0054/full/html" title="Go to HTML page for Show a smiley face: the persuasive role of emoji on customers’ recycling experiences." aria-label="Go to HTML page for Show a smiley face: the persuasive role of emoji on customers’ recycling experiences." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-01-2024-0054/full/pdf?title=show-a-smiley-face-the-persuasive-role-of-emoji-on-customers-recycling-experiences" title="Download PDF (475 KB) for Show a smiley face: the persuasive role of emoji on customers’ recycling experiences." aria-label="Download PDF (475 KB) for Show a smiley face: the persuasive role of emoji on customers’ recycling experiences" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (475 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-01-2024-0054"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 30 times since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 30 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-01-2024-0054" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-03-2024-0460/full/html" title="Unpacking the eco-friendly path: exploring organizational green initiatives, green perceived organizational support and employee green behavior.">Unpacking the eco-friendly path: exploring organizational green initiatives, green perceived organizational support and employee green behavior</a></h4> <a href="/insight/search?q=Mohammad Rabiul Basher Rubel" title="Mohammad Rabiul Basher Rubel." class="font-weight-light link-dark">Mohammad Rabiul Basher Rubel</a>, <a href="/insight/search?q=Daisy Mui Hung Kee" title="Daisy Mui Hung Kee." class="font-weight-light link-dark">Daisy Mui Hung Kee</a>, <a href="/insight/search?q=Nadia Newaz Rimi" title="Nadia Newaz Rimi." class="font-weight-light link-dark">Nadia Newaz Rimi</a> <p class="mt-2 medium">This study aims to investigate the impact of green perceived organizational support (GPOS) on employee green behavior (EGB), encompassing both task-related and voluntary…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-03-2024-0460/full/html" title="Go to HTML page for Unpacking the eco-friendly path: exploring organizational green initiatives, green perceived organizational support and employee green behavior." aria-label="Go to HTML page for Unpacking the eco-friendly path: exploring organizational green initiatives, green perceived organizational support and employee green behavior." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-03-2024-0460/full/pdf?title=unpacking-the-eco-friendly-path-exploring-organizational-green-initiatives-green-perceived-organizational-support-and-employee-green-behavior" title="Download PDF (288 KB) for Unpacking the eco-friendly path: exploring organizational green initiatives, green perceived organizational support and employee green behavior." aria-label="Download PDF (288 KB) for Unpacking the eco-friendly path: exploring organizational green initiatives, green perceived organizational support and employee green behavior" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (288 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-03-2024-0460"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 0 times since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 0 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-03-2024-0460" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-04-2024-0549/full/html" title="Artificial intelligence in the kitchen: can humans be replaced in recipe creation and food production?.">Artificial intelligence in the kitchen: can humans be replaced in recipe creation and food production?</a></h4> <a href="/insight/search?q=Hyunsu Kim" title="Hyunsu Kim." class="font-weight-light link-dark">Hyunsu Kim</a>, <a href="/insight/search?q=Sungwoo Choi" title="Sungwoo Choi." class="font-weight-light link-dark">Sungwoo Choi</a>, <a href="/insight/search?q=Hyejo Hailey Shin" title="Hyejo Hailey Shin." class="font-weight-light link-dark">Hyejo Hailey Shin</a> <p class="mt-2 medium">Artificial intelligence (AI) is increasingly involved in idea generation and production processes. To understand AI’s pivotal roles in the back-of-house operations of restaurants…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-04-2024-0549/full/html" title="Go to HTML page for Artificial intelligence in the kitchen: can humans be replaced in recipe creation and food production?." aria-label="Go to HTML page for Artificial intelligence in the kitchen: can humans be replaced in recipe creation and food production?." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-04-2024-0549/full/pdf?title=artificial-intelligence-in-the-kitchen-can-humans-be-replaced-in-recipe-creation-and-food-production" title="Download PDF (1.1 MB) for Artificial intelligence in the kitchen: can humans be replaced in recipe creation and food production?." aria-label="Download PDF (1.1 MB) for Artificial intelligence in the kitchen: can humans be replaced in recipe creation and food production?" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (1.1 MB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-04-2024-0549"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 92 times since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 92 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-04-2024-0549" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-04-2024-0617/full/html" title="A comparative study of job insecurity: who suffers more?.">A comparative study of job insecurity: who suffers more?</a></h4> <a href="/insight/search?q=Mahlagha Darvishmotevali" title="Mahlagha Darvishmotevali." class="font-weight-light link-dark">Mahlagha Darvishmotevali</a> <p class="mt-2 medium">This study is a pioneering attempt to explore a relatively unexplored research area that examines the differences experienced by subordinates and supervisors when confronted with…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-04-2024-0617/full/html" title="Go to HTML page for A comparative study of job insecurity: who suffers more?." aria-label="Go to HTML page for A comparative study of job insecurity: who suffers more?." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-04-2024-0617/full/pdf?title=a-comparative-study-of-job-insecurity-who-suffers-more" title="Download PDF (260 KB) for A comparative study of job insecurity: who suffers more?." aria-label="Download PDF (260 KB) for A comparative study of job insecurity: who suffers more?" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (260 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-04-2024-0617"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 47 times since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 47 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-04-2024-0617" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-05-2024-0718/full/html" title="Enhancing eWOM effectiveness: the interplay of endorsement styles and emoji in digital persuasion.">Enhancing eWOM effectiveness: the interplay of endorsement styles and emoji in digital persuasion</a></h4> <a href="/insight/search?q=Yuzhi Wei" title="Yuzhi Wei." class="font-weight-light link-dark">Yuzhi Wei</a>, <a href="/insight/search?q=Huili Yan" title="Huili Yan." class="font-weight-light link-dark">Huili Yan</a>, <a href="/insight/search?q=Chenxin Shen" title="Chenxin Shen." class="font-weight-light link-dark">Chenxin Shen</a>, <a href="/insight/search?q=Hao Xiong" title="Hao Xiong." class="font-weight-light link-dark">Hao Xiong</a> <p class="mt-2 medium">The strategic application of electronic word-of-mouth (eWOM) is pivotal in shaping tourist decisions. This study aims to examine the nuanced impacts of endorsement styles and the…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-05-2024-0718/full/html" title="Go to HTML page for Enhancing eWOM effectiveness: the interplay of endorsement styles and emoji in digital persuasion." aria-label="Go to HTML page for Enhancing eWOM effectiveness: the interplay of endorsement styles and emoji in digital persuasion." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-05-2024-0718/full/pdf?title=enhancing-ewom-effectiveness-the-interplay-of-endorsement-styles-and-emoji-in-digital-persuasion" title="Download PDF (498 KB) for Enhancing eWOM effectiveness: the interplay of endorsement styles and emoji in digital persuasion." aria-label="Download PDF (498 KB) for Enhancing eWOM effectiveness: the interplay of endorsement styles and emoji in digital persuasion" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (498 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-05-2024-0718"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 80 times since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 80 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-05-2024-0718" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-07-2024-1033/full/html" title="Why not travel? Reviewing constraints from the perspective of customer rights in hospitality and tourism.">Why not travel? Reviewing constraints from the perspective of customer rights in hospitality and tourism</a></h4> <a href="/insight/search?q=Yihong Chen" title="Yihong Chen." class="font-weight-light link-dark">Yihong Chen</a>, <a href="/insight/search?q=Sirong Chen" title="Sirong Chen." class="font-weight-light link-dark">Sirong Chen</a>, <a href="/insight/search?q=Rob Law" title="Rob Law." class="font-weight-light link-dark">Rob Law</a> <p class="mt-2 medium">A substantial body of literature discusses the motivations and intentions behind participation in hospitality and tourism (HT). However, a coherent framework for systematically…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-07-2024-1033/full/html" title="Go to HTML page for Why not travel? Reviewing constraints from the perspective of customer rights in hospitality and tourism." aria-label="Go to HTML page for Why not travel? Reviewing constraints from the perspective of customer rights in hospitality and tourism." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-07-2024-1033/full/pdf?title=why-not-travel-reviewing-constraints-from-the-perspective-of-customer-rights-in-hospitality-and-tourism" title="Download PDF (1.9 MB) for Why not travel? Reviewing constraints from the perspective of customer rights in hospitality and tourism." aria-label="Download PDF (1.9 MB) for Why not travel? Reviewing constraints from the perspective of customer rights in hospitality and tourism" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (1.9 MB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-07-2024-1033"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 31 times since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 31 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-07-2024-1033" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-05-2024-0736/full/html" title="Rethinking work-life integration: empowering talent in emerging hospitality and tourism work paradigms.">Rethinking work-life integration: empowering talent in emerging hospitality and tourism work paradigms</a></h4> <a href="/insight/search?q=Jie Gao" title="Jie Gao." class="font-weight-light link-dark">Jie Gao</a>, <a href="/insight/search?q=Ye Zhang" title="Ye Zhang." class="font-weight-light link-dark">Ye Zhang</a>, <a href="/insight/search?q=Shi Xu" title="Shi Xu." class="font-weight-light link-dark">Shi Xu</a>, <a href="/insight/search?q=Emily Ma" title="Emily Ma." class="font-weight-light link-dark">Emily Ma</a> <p class="mt-2 medium">This study aims to explore work–life integration (WLI) as a crucial mechanism underpinning the transformation of the hospitality and tourism industry from shifts in work…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-05-2024-0736/full/html" title="Go to HTML page for Rethinking work-life integration: empowering talent in emerging hospitality and tourism work paradigms." aria-label="Go to HTML page for Rethinking work-life integration: empowering talent in emerging hospitality and tourism work paradigms." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-05-2024-0736/full/pdf?title=rethinking-work-life-integration-empowering-talent-in-emerging-hospitality-and-tourism-work-paradigms" title="Download PDF (534 KB) for Rethinking work-life integration: empowering talent in emerging hospitality and tourism work paradigms." aria-label="Download PDF (534 KB) for Rethinking work-life integration: empowering talent in emerging hospitality and tourism work paradigms" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (534 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-05-2024-0736"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 69 times since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 69 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-05-2024-0736" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-06-2024-0941/full/html" title="Advancing information search through GenAI: the roles of search type, travel motive and GenAI customization level.">Advancing information search through GenAI: the roles of search type, travel motive and GenAI customization level</a></h4> <a href="/insight/search?q=Xiaoyan Luo" title="Xiaoyan Luo." class="font-weight-light link-dark">Xiaoyan Luo</a>, <a href="/insight/search?q=Ding Xu" title="Ding Xu." class="font-weight-light link-dark">Ding Xu</a>, <a href="/insight/search?q=Yuan (William) Li" title="Yuan (William) Li." class="font-weight-light link-dark">Yuan (William) Li</a>, <a href="/insight/search?q=Lisa C. Wan" title="Lisa C. Wan." class="font-weight-light link-dark">Lisa C. Wan</a> <p class="mt-2 medium">The advancements in generative artificial intelligence (GenAI) encourage disruptive transformation in the hospitality industry. Previous discussions predominantly focused on the…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-06-2024-0941/full/html" title="Go to HTML page for Advancing information search through GenAI: the roles of search type, travel motive and GenAI customization level." aria-label="Go to HTML page for Advancing information search through GenAI: the roles of search type, travel motive and GenAI customization level." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-06-2024-0941/full/pdf?title=advancing-information-search-through-genai-the-roles-of-search-type-travel-motive-and-genai-customization-level" title="Download PDF (585 KB) for Advancing information search through GenAI: the roles of search type, travel motive and GenAI customization level." aria-label="Download PDF (585 KB) for Advancing information search through GenAI: the roles of search type, travel motive and GenAI customization level" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (585 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-06-2024-0941"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 108 times since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 108 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-06-2024-0941" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-06-2024-0939/full/html" title="Facing or avoiding? How dependence on artificial intelligence influences hotel employees’ job crafting.">Facing or avoiding? How dependence on artificial intelligence influences hotel employees’ job crafting</a></h4> <a href="/insight/search?q=Hongdan Zhao" title="Hongdan Zhao." class="font-weight-light link-dark">Hongdan Zhao</a>, <a href="/insight/search?q=Yunshuo Ma" title="Yunshuo Ma." class="font-weight-light link-dark">Yunshuo Ma</a>, <a href="/insight/search?q=Yuanhua Chen" title="Yuanhua Chen." class="font-weight-light link-dark">Yuanhua Chen</a> <p class="mt-2 medium">As more hotels adopt artificial intelligence (AI), it becomes inevitable for employees to rely on abilities enhanced by the use of AI to complete tasks. However, our understanding…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-06-2024-0939/full/html" title="Go to HTML page for Facing or avoiding? How dependence on artificial intelligence influences hotel employees’ job crafting." aria-label="Go to HTML page for Facing or avoiding? How dependence on artificial intelligence influences hotel employees’ job crafting." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-06-2024-0939/full/pdf?title=facing-or-avoiding-how-dependence-on-artificial-intelligence-influences-hotel-employees-job-crafting" title="Download PDF (344 KB) for Facing or avoiding? How dependence on artificial intelligence influences hotel employees’ job crafting." aria-label="Download PDF (344 KB) for Facing or avoiding? How dependence on artificial intelligence influences hotel employees’ job crafting" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (344 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-06-2024-0939"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 132 times since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 132 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-06-2024-0939" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-05-2024-0785/full/html" title="Digital well-being in hospitality: epistemology, scope, aggregation, and specification.">Digital well-being in hospitality: epistemology, scope, aggregation, and specification</a></h4> <a href="/insight/search?q=Yihong Chen" title="Yihong Chen." class="font-weight-light link-dark">Yihong Chen</a>, <a href="/insight/search?q=Rob Law" title="Rob Law." class="font-weight-light link-dark">Rob Law</a>, <a href="/insight/search?q=Xinyuan Zhao" title="Xinyuan Zhao." class="font-weight-light link-dark">Xinyuan Zhao</a> <p class="mt-2 medium">Digital well-being (DWB) has become a preoccupation of society, businesses and consumers because of the proliferation of technology and the pandemic. This study aims to understand…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-05-2024-0785/full/html" title="Go to HTML page for Digital well-being in hospitality: epistemology, scope, aggregation, and specification." aria-label="Go to HTML page for Digital well-being in hospitality: epistemology, scope, aggregation, and specification." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-05-2024-0785/full/pdf?title=digital-well-being-in-hospitality-epistemology-scope-aggregation-and-specification" title="Download PDF (1.5 MB) for Digital well-being in hospitality: epistemology, scope, aggregation, and specification." aria-label="Download PDF (1.5 MB) for Digital well-being in hospitality: epistemology, scope, aggregation, and specification" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (1.5 MB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-05-2024-0785"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 35 times since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 35 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-05-2024-0785" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-12-2023-1914/full/html" title="Dynamic roles of hotel mobile application in customer satisfaction and dissatisfaction: integrating text analytics and impact asymmetry analysis.">Dynamic roles of hotel mobile application in customer satisfaction and dissatisfaction: integrating text analytics and impact asymmetry analysis</a></h4> <a href="/insight/search?q=Hyekyung Park" title="Hyekyung Park." class="font-weight-light link-dark">Hyekyung Park</a>, <a href="/insight/search?q=Minwoo Lee" title="Minwoo Lee." class="font-weight-light link-dark">Minwoo Lee</a>, <a href="/insight/search?q=Ki-Joon Back" title="Ki-Joon Back." class="font-weight-light link-dark">Ki-Joon Back</a>, <a href="/insight/search?q=Agnes DeFranco" title="Agnes DeFranco." class="font-weight-light link-dark">Agnes DeFranco</a>, <a href="/insight/search?q=Jaebeom Suh" title="Jaebeom Suh." class="font-weight-light link-dark">Jaebeom Suh</a> <p class="mt-2 medium">Despite the growth of hotel guests’ mobile application use, limited studies identify hotel mobile application attributes and their roles in mobile application satisfaction and…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-12-2023-1914/full/html" title="Go to HTML page for Dynamic roles of hotel mobile application in customer satisfaction and dissatisfaction: integrating text analytics and impact asymmetry analysis." aria-label="Go to HTML page for Dynamic roles of hotel mobile application in customer satisfaction and dissatisfaction: integrating text analytics and impact asymmetry analysis." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-12-2023-1914/full/pdf?title=dynamic-roles-of-hotel-mobile-application-in-customer-satisfaction-and-dissatisfaction-integrating-text-analytics-and-impact-asymmetry-analysis" title="Download PDF (470 KB) for Dynamic roles of hotel mobile application in customer satisfaction and dissatisfaction: integrating text analytics and impact asymmetry analysis." aria-label="Download PDF (470 KB) for Dynamic roles of hotel mobile application in customer satisfaction and dissatisfaction: integrating text analytics and impact asymmetry analysis" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (470 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-12-2023-1914"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 34 times since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 34 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-12-2023-1914" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-06-2024-0886/full/html" title="Virtual influencers going head-to-head with human influencers: the impact of influencer type on trust perceptions of endorsement.">Virtual influencers going head-to-head with human influencers: the impact of influencer type on trust perceptions of endorsement</a></h4> <a href="/insight/search?q=Xing (Stella) Liu" title="Xing (Stella) Liu." class="font-weight-light link-dark">Xing (Stella) Liu</a>, <a href="/insight/search?q=Lisa C. Wan" title="Lisa C. Wan." class="font-weight-light link-dark">Lisa C. Wan</a>, <a href="/insight/search?q=Anna S. Mattila" title="Anna S. Mattila." class="font-weight-light link-dark">Anna S. Mattila</a> <p class="mt-2 medium">This study aims to explore how the extensive implementation of virtual influencers (VIs) in the hospitality and tourism industry shapes tourists’ trust perceptions. Specifically…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-06-2024-0886/full/html" title="Go to HTML page for Virtual influencers going head-to-head with human influencers: the impact of influencer type on trust perceptions of endorsement." aria-label="Go to HTML page for Virtual influencers going head-to-head with human influencers: the impact of influencer type on trust perceptions of endorsement." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-06-2024-0886/full/pdf?title=virtual-influencers-going-head-to-head-with-human-influencers-the-impact-of-influencer-type-on-trust-perceptions-of-endorsement" title="Download PDF (2.1 MB) for Virtual influencers going head-to-head with human influencers: the impact of influencer type on trust perceptions of endorsement." aria-label="Download PDF (2.1 MB) for Virtual influencers going head-to-head with human influencers: the impact of influencer type on trust perceptions of endorsement" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (2.1 MB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-06-2024-0886"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 216 times since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 216 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-06-2024-0886" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-04-2024-0618/full/html" title="How does AI awareness affect employees’ voice behavior in the service industry? A transactional theory of stress perspective.">How does AI awareness affect employees’ voice behavior in the service industry? A transactional theory of stress perspective</a></h4> <a href="/insight/search?q=Changqing He" title="Changqing He." class="font-weight-light link-dark">Changqing He</a>, <a href="/insight/search?q=Huyun Xiong" title="Huyun Xiong." class="font-weight-light link-dark">Huyun Xiong</a>, <a href="/insight/search?q=Wenjun Cai" title="Wenjun Cai." class="font-weight-light link-dark">Wenjun Cai</a>, <a href="/insight/search?q=Jun Song" title="Jun Song." class="font-weight-light link-dark">Jun Song</a> <p class="mt-2 medium">This study aims to explore the impacts of service industry employees’ AI awareness on their voice behavior while also considering the dual mediating roles of voice efficacy and…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-04-2024-0618/full/html" title="Go to HTML page for How does AI awareness affect employees’ voice behavior in the service industry? A transactional theory of stress perspective." aria-label="Go to HTML page for How does AI awareness affect employees’ voice behavior in the service industry? A transactional theory of stress perspective." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-04-2024-0618/full/pdf?title=how-does-ai-awareness-affect-employees-voice-behavior-in-the-service-industry-a-transactional-theory-of-stress-perspective" title="Download PDF (423 KB) for How does AI awareness affect employees’ voice behavior in the service industry? A transactional theory of stress perspective." aria-label="Download PDF (423 KB) for How does AI awareness affect employees’ voice behavior in the service industry? A transactional theory of stress perspective" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (423 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-04-2024-0618"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 163 times since 2025." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 163 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-04-2024-0618" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-05-2024-0685/full/html" title="Exploring the nexus between usage motivation and behavioral intention in metaverse hospitality and tourism: moderation and mediation insights.">Exploring the nexus between usage motivation and behavioral intention in metaverse hospitality and tourism: moderation and mediation insights</a></h4> <a href="/insight/search?q=Qi Wu" title="Qi Wu." class="font-weight-light link-dark">Qi Wu</a>, <a href="/insight/search?q=Junhui Wang" title="Junhui Wang." class="font-weight-light link-dark">Junhui Wang</a> <p class="mt-2 medium"><p>This study aims to examine the relationship between metaverse usage motivations and metaverse behavioral intention through Self-Determination Theory.</p></p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-05-2024-0685/full/html" title="Go to HTML page for Exploring the nexus between usage motivation and behavioral intention in metaverse hospitality and tourism: moderation and mediation insights." aria-label="Go to HTML page for Exploring the nexus between usage motivation and behavioral intention in metaverse hospitality and tourism: moderation and mediation insights." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-05-2024-0685/full/pdf?title=exploring-the-nexus-between-usage-motivation-and-behavioral-intention-in-metaverse-hospitality-and-tourism-moderation-and-mediation-insights" title="Download PDF (867 KB) for Exploring the nexus between usage motivation and behavioral intention in metaverse hospitality and tourism: moderation and mediation insights." aria-label="Download PDF (867 KB) for Exploring the nexus between usage motivation and behavioral intention in metaverse hospitality and tourism: moderation and mediation insights" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (867 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-05-2024-0685"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 76 times since 2024." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 76 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-05-2024-0685" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-09-2023-1500/full/html" title="Metaverse technologies in hospitality: using the theory of consumption values to reveal consumer attitudes and trust factors.">Metaverse technologies in hospitality: using the theory of consumption values to reveal consumer attitudes and trust factors</a></h4> <a href="/insight/search?q=Debarun Chakraborty" title="Debarun Chakraborty." class="font-weight-light link-dark">Debarun Chakraborty</a>, <a href="/insight/search?q=Prashant Mehta" title="Prashant Mehta." class="font-weight-light link-dark">Prashant Mehta</a>, <a href="/insight/search?q=Sangeeta Khorana" title="Sangeeta Khorana." class="font-weight-light link-dark">Sangeeta Khorana</a> <p class="mt-2 medium">This study aims to apply the theory of consumption value to analyze the utilization of Metaverse technologies within hospitality and tourism while examining the factors that…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-09-2023-1500/full/html" title="Go to HTML page for Metaverse technologies in hospitality: using the theory of consumption values to reveal consumer attitudes and trust factors." aria-label="Go to HTML page for Metaverse technologies in hospitality: using the theory of consumption values to reveal consumer attitudes and trust factors." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-09-2023-1500/full/pdf?title=metaverse-technologies-in-hospitality-using-the-theory-of-consumption-values-to-reveal-consumer-attitudes-and-trust-factors" title="Download PDF (1.8 MB) for Metaverse technologies in hospitality: using the theory of consumption values to reveal consumer attitudes and trust factors." aria-label="Download PDF (1.8 MB) for Metaverse technologies in hospitality: using the theory of consumption values to reveal consumer attitudes and trust factors" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (1.8 MB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-09-2023-1500"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 402 times since 2024." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 402 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-09-2023-1500" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-08-2023-1305/full/html" title="The metaverse experience: a big data approach to virtual service consumption.">The metaverse experience: a big data approach to virtual service consumption</a></h4> <a href="/insight/search?q=Aikaterini Manthiou" title="Aikaterini Manthiou." class="font-weight-light link-dark">Aikaterini Manthiou</a>, <a href="/insight/search?q=Van Ha Luong" title="Van Ha Luong." class="font-weight-light link-dark">Van Ha Luong</a>, <a href="/insight/search?q=Kafia Ayadi" title="Kafia Ayadi." class="font-weight-light link-dark">Kafia Ayadi</a>, <a href="/insight/search?q=Phil Klaus" title="Phil Klaus." class="font-weight-light link-dark">Phil Klaus</a> <p class="mt-2 medium">The experience of leaving the real world and entering a virtual service environment makes many individuals happy. This study heeds the call by multiple researchers to…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-08-2023-1305/full/html" title="Go to HTML page for The metaverse experience: a big data approach to virtual service consumption." aria-label="Go to HTML page for The metaverse experience: a big data approach to virtual service consumption." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-08-2023-1305/full/pdf?title=the-metaverse-experience-a-big-data-approach-to-virtual-service-consumption" title="Download PDF (2.4 MB) for The metaverse experience: a big data approach to virtual service consumption." aria-label="Download PDF (2.4 MB) for The metaverse experience: a big data approach to virtual service consumption" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (2.4 MB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-08-2023-1305"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 247 times since 2024." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 247 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-08-2023-1305" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-10-2023-1590/full/html" title="Evaluating user engagement via Metaverse environment through immersive experience for travel and tourism websites.">Evaluating user engagement via Metaverse environment through immersive experience for travel and tourism websites</a></h4> <a href="/insight/search?q=Nida Shamim" title="Nida Shamim." class="font-weight-light link-dark">Nida Shamim</a>, <a href="/insight/search?q=Suraksha Gupta" title="Suraksha Gupta." class="font-weight-light link-dark">Suraksha Gupta</a>, <a href="/insight/search?q=Matthew Minsuk Shin" title="Matthew Minsuk Shin." class="font-weight-light link-dark">Matthew Minsuk Shin</a> <p class="mt-2 medium">The purpose of this paper is to explore user engagement (UE) within the Metaverse (MV) environment, emphasising the crucial role of immersive experiences (IEs). This study aims to…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-10-2023-1590/full/html" title="Go to HTML page for Evaluating user engagement via Metaverse environment through immersive experience for travel and tourism websites." aria-label="Go to HTML page for Evaluating user engagement via Metaverse environment through immersive experience for travel and tourism websites." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-10-2023-1590/full/pdf?title=evaluating-user-engagement-via-metaverse-environment-through-immersive-experience-for-travel-and-tourism-websites" title="Download PDF (1.6 MB) for Evaluating user engagement via Metaverse environment through immersive experience for travel and tourism websites." aria-label="Download PDF (1.6 MB) for Evaluating user engagement via Metaverse environment through immersive experience for travel and tourism websites" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (1.6 MB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-10-2023-1590"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 760 times since 2024." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 760 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-10-2023-1590" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-09-2023-1515/full/html" title="Exploring new realms or losing touch? Assessing public beliefs about tourism in the metaverse–a big-data approach.">Exploring new realms or losing touch? Assessing public beliefs about tourism in the metaverse–a big-data approach</a></h4> <a href="/insight/search?q=Ali B. Mahmoud" title="Ali B. Mahmoud." class="font-weight-light link-dark">Ali B. Mahmoud</a>, <a href="/insight/search?q=Leonora Fuxman" title="Leonora Fuxman." class="font-weight-light link-dark">Leonora Fuxman</a>, <a href="/insight/search?q=Yousra Asaad" title="Yousra Asaad." class="font-weight-light link-dark">Yousra Asaad</a>, <a href="/insight/search?q=Konstantinos Solakis" title="Konstantinos Solakis." class="font-weight-light link-dark">Konstantinos Solakis</a> <p class="mt-2 medium">The Metaverse is rapidly reshaping the understanding of tourism, yet the public perception of this new domain remains largely uncharted empirically. This paper aims to build on…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-09-2023-1515/full/html" title="Go to HTML page for Exploring new realms or losing touch? Assessing public beliefs about tourism in the metaverse–a big-data approach." aria-label="Go to HTML page for Exploring new realms or losing touch? Assessing public beliefs about tourism in the metaverse–a big-data approach." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-09-2023-1515/full/pdf?title=exploring-new-realms-or-losing-touch-assessing-public-beliefs-about-tourism-in-the-metaverse-a-big-data-approach" title="Download PDF (1.3 MB) for Exploring new realms or losing touch? Assessing public beliefs about tourism in the metaverse–a big-data approach." aria-label="Download PDF (1.3 MB) for Exploring new realms or losing touch? Assessing public beliefs about tourism in the metaverse–a big-data approach" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (1.3 MB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-09-2023-1515"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 414 times since 2024." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 414 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-09-2023-1515" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-09-2023-1487/full/html" title="From the final frontier to the metaverse: exploring the role of sharing economy principles in revolutionizing space tourism.">From the final frontier to the metaverse: exploring the role of sharing economy principles in revolutionizing space tourism</a></h4> <a href="/insight/search?q=Moein Beheshti" title="Moein Beheshti." class="font-weight-light link-dark">Moein Beheshti</a>, <a href="/insight/search?q=Dušan Mladenović" title="Dušan Mladenović." class="font-weight-light link-dark">Dušan Mladenović</a>, <a href="/insight/search?q=Razieh Sadraei" title="Razieh Sadraei." class="font-weight-light link-dark">Razieh Sadraei</a>, <a href="/insight/search?q=Ahad ZareRavasan" title="Ahad ZareRavasan." class="font-weight-light link-dark">Ahad ZareRavasan</a> <p class="mt-2 medium">As exponential technologies continue to transform business models rapidly, there is a growing focus on metaverse research within the tourism industry. Despite the significant…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-09-2023-1487/full/html" title="Go to HTML page for From the final frontier to the metaverse: exploring the role of sharing economy principles in revolutionizing space tourism." aria-label="Go to HTML page for From the final frontier to the metaverse: exploring the role of sharing economy principles in revolutionizing space tourism." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-09-2023-1487/full/pdf?title=from-the-final-frontier-to-the-metaverse-exploring-the-role-of-sharing-economy-principles-in-revolutionizing-space-tourism" title="Download PDF (1.1 MB) for From the final frontier to the metaverse: exploring the role of sharing economy principles in revolutionizing space tourism." aria-label="Download PDF (1.1 MB) for From the final frontier to the metaverse: exploring the role of sharing economy principles in revolutionizing space tourism" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (1.1 MB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-09-2023-1487"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 339 times since 2024." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 339 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-09-2023-1487" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-08-2023-1294/full/html" title="How the Metaverse can add new layers of hospitality services: a perspective of senior industry practitioners.">How the Metaverse can add new layers of hospitality services: a perspective of senior industry practitioners</a></h4> <a href="/insight/search?q=Mark Ashton" title="Mark Ashton." class="font-weight-light link-dark">Mark Ashton</a>, <a href="/insight/search?q=Viachaslau Filimonau" title="Viachaslau Filimonau." class="font-weight-light link-dark">Viachaslau Filimonau</a>, <a href="/insight/search?q=Aarni Tuomi" title="Aarni Tuomi." class="font-weight-light link-dark">Aarni Tuomi</a> <p class="mt-2 medium">Although virtual worlds, such as the Metaverse, can disrupt the hospitality sector, few empirical investigations have critically evaluated the scope and scale of this disruption…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-08-2023-1294/full/html" title="Go to HTML page for How the Metaverse can add new layers of hospitality services: a perspective of senior industry practitioners." aria-label="Go to HTML page for How the Metaverse can add new layers of hospitality services: a perspective of senior industry practitioners." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-08-2023-1294/full/pdf?title=how-the-metaverse-can-add-new-layers-of-hospitality-services-a-perspective-of-senior-industry-practitioners" title="Download PDF (814 KB) for How the Metaverse can add new layers of hospitality services: a perspective of senior industry practitioners." aria-label="Download PDF (814 KB) for How the Metaverse can add new layers of hospitality services: a perspective of senior industry practitioners" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (814 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-08-2023-1294"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 407 times since 2024." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 407 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-08-2023-1294" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-10-2023-1585/full/html" title="Driving metaverse adoption in the hospitality industry: an upper echelon perspective.">Driving metaverse adoption in the hospitality industry: an upper echelon perspective</a></h4> <a href="/insight/search?q=Arpita Agnihotri" title="Arpita Agnihotri." class="font-weight-light link-dark">Arpita Agnihotri</a>, <a href="/insight/search?q=Saurabh Bhattacharya" title="Saurabh Bhattacharya." class="font-weight-light link-dark">Saurabh Bhattacharya</a>, <a href="/insight/search?q=Georgia Sakka" title="Georgia Sakka." class="font-weight-light link-dark">Georgia Sakka</a>, <a href="/insight/search?q=Demetris Vrontis" title="Demetris Vrontis." class="font-weight-light link-dark">Demetris Vrontis</a> <p class="mt-2 medium">The purpose of this study is to explore how past and future temporal focus of CEOs in the hospitality industry influence their intention to invest in metaverse technology and the…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-10-2023-1585/full/html" title="Go to HTML page for Driving metaverse adoption in the hospitality industry: an upper echelon perspective." aria-label="Go to HTML page for Driving metaverse adoption in the hospitality industry: an upper echelon perspective." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-10-2023-1585/full/pdf?title=driving-metaverse-adoption-in-the-hospitality-industry-an-upper-echelon-perspective" title="Download PDF (695 KB) for Driving metaverse adoption in the hospitality industry: an upper echelon perspective." aria-label="Download PDF (695 KB) for Driving metaverse adoption in the hospitality industry: an upper echelon perspective" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (695 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-10-2023-1585"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 379 times since 2024." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 379 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-10-2023-1585" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-06-2023-0900/full/html" title="Beyond boundaries: exploring the Metaverse in tourism.">Beyond boundaries: exploring the Metaverse in tourism</a></h4> <a href="/insight/search?q=Zhisheng Chen" title="Zhisheng Chen." class="font-weight-light link-dark">Zhisheng Chen</a> <p class="mt-2 medium">This study aims to investigate the engagement gap between Metaverse and in-person travel, the influence of Metaverse tourism on tourists and the industry and the challenges and…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-06-2023-0900/full/html" title="Go to HTML page for Beyond boundaries: exploring the Metaverse in tourism." aria-label="Go to HTML page for Beyond boundaries: exploring the Metaverse in tourism." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-06-2023-0900/full/pdf?title=beyond-boundaries-exploring-the-metaverse-in-tourism" title="Download PDF (248 KB) for Beyond boundaries: exploring the Metaverse in tourism." aria-label="Download PDF (248 KB) for Beyond boundaries: exploring the Metaverse in tourism" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (248 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-06-2023-0900"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 956 times since 2024." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 956 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-06-2023-0900" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-11-2023-1767/full/html" title="Navigating the generative AI travel landscape: the influence of ChatGPT on the evolution from new users to loyal adopters.">Navigating the generative AI travel landscape: the influence of ChatGPT on the evolution from new users to loyal adopters</a></h4> <a href="/insight/search?q=Yu Li" title="Yu Li." class="font-weight-light link-dark">Yu Li</a>, <a href="/insight/search?q=Soyeun Olivia Lee" title="Soyeun Olivia Lee." class="font-weight-light link-dark">Soyeun Olivia Lee</a> <p class="mt-2 medium">This study, rooted in affordance-actualization theory and communication theory, aims to critically examine how ChatGPT influences users’ transition from new adopters to loyal…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-11-2023-1767/full/html" title="Go to HTML page for Navigating the generative AI travel landscape: the influence of ChatGPT on the evolution from new users to loyal adopters." aria-label="Go to HTML page for Navigating the generative AI travel landscape: the influence of ChatGPT on the evolution from new users to loyal adopters." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-11-2023-1767/full/pdf?title=navigating-the-generative-ai-travel-landscape-the-influence-of-chatgpt-on-the-evolution-from-new-users-to-loyal-adopters" title="Download PDF (880 KB) for Navigating the generative AI travel landscape: the influence of ChatGPT on the evolution from new users to loyal adopters." aria-label="Download PDF (880 KB) for Navigating the generative AI travel landscape: the influence of ChatGPT on the evolution from new users to loyal adopters" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (880 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-11-2023-1767"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 1567 times since 2024." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 1567 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-11-2023-1767" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-10-2023-1578/full/html" title="Virtual reality vs traditional previews: the role of self-construal in customer decision-making.">Virtual reality vs traditional previews: the role of self-construal in customer decision-making</a></h4> <a href="/insight/search?q=M. S. Balaji" title="M. S. Balaji." class="font-weight-light link-dark">M. S. Balaji</a>, <a href="/insight/search?q=Yangyang Jiang" title="Yangyang Jiang." class="font-weight-light link-dark">Yangyang Jiang</a>, <a href="/insight/search?q=Yogesh K. Dwivedi" title="Yogesh K. Dwivedi." class="font-weight-light link-dark">Yogesh K. Dwivedi</a>, <a href="/insight/search?q=Abhishek Behl" title="Abhishek Behl." class="font-weight-light link-dark">Abhishek Behl</a>, <a href="/insight/search?q=Kokil Jain" title="Kokil Jain." class="font-weight-light link-dark">Kokil Jain</a> <p class="mt-2 medium">This paper aims to explore the effectiveness of 360-degree virtual reality (VR) videos compared to traditional preview modes in shaping customer perceptions and behavioral…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-10-2023-1578/full/html" title="Go to HTML page for Virtual reality vs traditional previews: the role of self-construal in customer decision-making." aria-label="Go to HTML page for Virtual reality vs traditional previews: the role of self-construal in customer decision-making." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-10-2023-1578/full/pdf?title=virtual-reality-vs-traditional-previews-the-role-of-self-construal-in-customer-decision-making" title="Download PDF (447 KB) for Virtual reality vs traditional previews: the role of self-construal in customer decision-making." aria-label="Download PDF (447 KB) for Virtual reality vs traditional previews: the role of self-construal in customer decision-making" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (447 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-10-2023-1578"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 318 times since 2024." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 318 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-10-2023-1578" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-12-2022-1616/full/html" title="Gamification design: toward developing image perception scales for generation Z consumers.">Gamification design: toward developing image perception scales for generation Z consumers</a></h4> <a href="/insight/search?q=Nikolaos Stylos" title="Nikolaos Stylos." class="font-weight-light link-dark">Nikolaos Stylos</a>, <a href="/insight/search?q=Chris A. Vassiliadis" title="Chris A. Vassiliadis." class="font-weight-light link-dark">Chris A. Vassiliadis</a> <p class="mt-2 medium">Drawing from the Personal Construct Theory, this study aims to analyze the impact of using gamified apps on user behavior by investigating the service-related images and…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-12-2022-1616/full/html" title="Go to HTML page for Gamification design: toward developing image perception scales for generation Z consumers." aria-label="Go to HTML page for Gamification design: toward developing image perception scales for generation Z consumers." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-12-2022-1616/full/pdf?title=gamification-design-toward-developing-image-perception-scales-for-generation-z-consumers" title="Download PDF (2.1 MB) for Gamification design: toward developing image perception scales for generation Z consumers." aria-label="Download PDF (2.1 MB) for Gamification design: toward developing image perception scales for generation Z consumers" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (2.1 MB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-12-2022-1616"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 642 times since 2023." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 642 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-12-2022-1616" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-08-2023-1265/full/html" title="Adopting the metaverse in the luxury hotel business: a cost–benefit perspective.">Adopting the metaverse in the luxury hotel business: a cost–benefit perspective</a></h4> <a href="/insight/search?q=Mustafeed Zaman" title="Mustafeed Zaman." class="font-weight-light link-dark">Mustafeed Zaman</a>, <a href="/insight/search?q=Prof Rajibul Hasan" title="Prof Rajibul Hasan." class="font-weight-light link-dark">Prof Rajibul Hasan</a>, <a href="/insight/search?q=Tan Vo-Thanh" title="Tan Vo-Thanh." class="font-weight-light link-dark">Tan Vo-Thanh</a>, <a href="/insight/search?q=Riad Shams" title="Riad Shams." class="font-weight-light link-dark">Riad Shams</a>, <a href="/insight/search?q=Mizan Rahman" title="Mizan Rahman." class="font-weight-light link-dark">Mizan Rahman</a>, <a href="/insight/search?q=K. Mohamed Jasim" title="K. Mohamed Jasim." class="font-weight-light link-dark">K. Mohamed Jasim</a> <p class="mt-2 medium">This study aims to examine the perceived values of the metaverse when adopting it in the luxury hospitality business. Based on the cost–benefit perspective, this research provides…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-08-2023-1265/full/html" title="Go to HTML page for Adopting the metaverse in the luxury hotel business: a cost–benefit perspective." aria-label="Go to HTML page for Adopting the metaverse in the luxury hotel business: a cost–benefit perspective." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-08-2023-1265/full/pdf?title=adopting-the-metaverse-in-the-luxury-hotel-business-a-cost-benefit-perspective" title="Download PDF (1.2 MB) for Adopting the metaverse in the luxury hotel business: a cost–benefit perspective." aria-label="Download PDF (1.2 MB) for Adopting the metaverse in the luxury hotel business: a cost–benefit perspective" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (1.2 MB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-08-2023-1265"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 808 times since 2024." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 808 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-08-2023-1265" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-08-2023-1130/full/html" title="Does metaverse stimulate tourism prosocial behavior? A mindfulness-driven model with a psychological ownership perspective.">Does metaverse stimulate tourism prosocial behavior? A mindfulness-driven model with a psychological ownership perspective</a></h4> <a href="/insight/search?q=Ruiying Cai" title="Ruiying Cai." class="font-weight-light link-dark">Ruiying Cai</a>, <a href="/insight/search?q=Yao-Chin Wang" title="Yao-Chin Wang." class="font-weight-light link-dark">Yao-Chin Wang</a>, <a href="/insight/search?q=Tingting (Christina) Zhang" title="Tingting (Christina) Zhang." class="font-weight-light link-dark">Tingting (Christina) Zhang</a> <p class="mt-2 medium">Through a theoretical lens of psychological ownership, this study aims to investigate how technology mindfulness may stimulate metaverse tourism users’ feelings of individual…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-08-2023-1130/full/html" title="Go to HTML page for Does metaverse stimulate tourism prosocial behavior? A mindfulness-driven model with a psychological ownership perspective." aria-label="Go to HTML page for Does metaverse stimulate tourism prosocial behavior? A mindfulness-driven model with a psychological ownership perspective." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-08-2023-1130/full/pdf?title=does-metaverse-stimulate-tourism-prosocial-behavior-a-mindfulness-driven-model-with-a-psychological-ownership-perspective" title="Download PDF (481 KB) for Does metaverse stimulate tourism prosocial behavior? A mindfulness-driven model with a psychological ownership perspective." aria-label="Download PDF (481 KB) for Does metaverse stimulate tourism prosocial behavior? A mindfulness-driven model with a psychological ownership perspective" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (481 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-08-2023-1130"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 1003 times since 2024." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 1003 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-08-2023-1130" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> <div class="intent_issue container card-shadow is-animated Search-item__wrapper"> <div class="intent_issue_item Search-item__list__item row px-2 py-3 px-md-0"> <div class="col-lg-9 px-0 px-md-3 border-right-2 border-pale"> <div class="row mb-3"> <div class="col"> <h4 class="h4 mt-0 mb-2 font-serif"><a href="/insight/content/doi/10.1108/IJCHM-11-2022-1396/full/html" title="Robotic service quality, authenticity, and revisit intention to restaurants in China: extending cognitive appraisal theory.">Robotic service quality, authenticity, and revisit intention to restaurants in China: extending cognitive appraisal theory</a></h4> <a href="/insight/search?q=Hanqun Song" title="Hanqun Song." class="font-weight-light link-dark">Hanqun Song</a>, <a href="/insight/search?q=Huijun Yang" title="Huijun Yang." class="font-weight-light link-dark">Huijun Yang</a>, <a href="/insight/search?q=Erose Sthapit" title="Erose Sthapit." class="font-weight-light link-dark">Erose Sthapit</a> <p class="mt-2 medium">Using cognitive appraisal theory, this study aims to propose and test an integrated framework – comprising robotic service quality, robotic service authenticity, customer…</p> <div class="text-left pt-3 d-md-flex d-flex-row align-items-center"> <div class="flex-grow-1"> <div class="intent_access_icons pl-md-2 d-flex flex-nowrap justify-content-end"> </div> </div> </div> </div> </div> </div> <div class="col-lg-3 py-2 px-md-3 d-flex justify-content-between flex-column"> <div class="row"> <div class="col"> <div class="intent_access_icons justify-content-end"> </div> <div> <a class="d-flex align-items-center mb-2 intent_link" href="/insight/content/doi/10.1108/IJCHM-11-2022-1396/full/html" title="Go to HTML page for Robotic service quality, authenticity, and revisit intention to restaurants in China: extending cognitive appraisal theory." aria-label="Go to HTML page for Robotic service quality, authenticity, and revisit intention to restaurants in China: extending cognitive appraisal theory." > <span role="img" aria-hidden="true" class="far fa-file-code icon-small mr-2"></span> <span class="small">HTML</span> </a> </div> <div> <a class="d-flex align-items-center mb-2 intent_pdf_link" href="/insight/content/doi/10.1108/IJCHM-11-2022-1396/full/pdf?title=robotic-service-quality-authenticity-and-revisit-intention-to-restaurants-in-china-extending-cognitive-appraisal-theory" title="Download PDF (308 KB) for Robotic service quality, authenticity, and revisit intention to restaurants in China: extending cognitive appraisal theory." aria-label="Download PDF (308 KB) for Robotic service quality, authenticity, and revisit intention to restaurants in China: extending cognitive appraisal theory" > <span role="img" aria-hidden="true" class="far fa-file-pdf icon-small mr-2"></span> <span class="small">PDF (308 KB)</span> </a> </div> <!-- display Teaching Notes icon if available on search results cards --> <div class="mb-2"> <rights-link-button root="https://marketplace.copyright.com/rs-ui-web/mp/search/all/" doi="10.1108/IJCHM-11-2022-1396"> </rights-link-button> </div> </div> </div> <div class="mt-2 d-flex"> <div class="d-flex flex-column align-items-center pr-3"> <label class="mini-caps" id="downloadCountLabel-1">Downloads</label> <div class="text-primary pt-2 d-flex align-items-center intent_download_counts_badge" aria-labelledby="downloadCountLabel-1" title="This item has been downloaded 1032 times since 2023." data-toggle="tooltip" data-placement="right" tabindex="0"> <span class="fal fa-file-download fa-2x px-1"></span> <span class="intent_download_count small flex-grow-1 text-center"> 1032 </span> </div> </div> <div class="altmetric-mount"> <altmetric-badge root="/insight/" content-doi="10.1108/IJCHM-11-2022-1396" publication-doi="10.1108/ijchm"> </altmetric-badge> </div> </div> </div> </div> </div> </ul> </div> <div class="tab-pane fade" id="accepted" role="tabpanel" aria-labelledby="accepted-tab"> <ul> </ul> </div> </div> <!--Note this is for robots and invisible--> <!-- CLOCKSS system has permission to ingest, preserve, and serve this Archival Unit LOCKSS system has permission to collect, preserve, and serve this Archival Unit --> </section> </div> <div class="col-12 col-md-3 my-4"> <section> <div class="mb-3"> <h2 class="h4 m-0 small font-weight-bold"><abbr title="International Standard Serial Number.">ISSN</abbr>:</h2> <span class="intent_journal_issn">0959-6119</span> </div> <div class="mb-3"> <h2 class="h4 m-0 small font-weight-bold"><abbr title="Electronic International Standard Serial Number.">e-ISSN</abbr>:</h2> <span class="intent_journal_eissn">1757-1049</span> </div> <div class="mb-3"> <h2 class="h4 m-0 small font-weight-bold"><abbr title="Linking International Standard Serial Number.">ISSN-L</abbr>:</h2> <span class="intent_journal_lissn">0959-6119</span> </div> <div class="mb-3"> <h2 class="h4 m-0 small font-weight-bold">Online date, start – end:</h2> <span class="intent_journal_online_start">1989</span> </div> <div class="mb-3"> <h2 class="h4 m-0 small font-weight-bold"> Copyright Holder: </h2> <span class="intent_journal_copyright_holder">Emerald Publishing Limited</span> </div> <div class="mb-3"> <h2 class="h4 m-0 small font-weight-bold">Open Access:</h2> <span class="intent_journal_open_access">hybrid</span> </div> <div class="mb-3"> <h2 class="h4 m-0 small font-weight-bold" class="intent_journal_editor_header">Editor:</h2> <ul class="mt-1 pl-4 medium mb-0"> <li class="intent_journal_editor">Prof Fevzi Okumus</li> </ul> </div> </section> <div class="mb-2 intent_further_information"> <h3 class="h4 mb-1">Further Information</h3> <ul class="mt-1 pl-4 medium"> <li> <a href="http://www.emeraldgrouppublishing.com/journal/ijchm" title="About the journal (opens new window)." target="_blank" rel="noopener noreferrer" class="mixpanel_link intent_link_egp_journal">About the journal<span class="far fa-window-restore pl-2"></span><span class="sr-only">(opens new window)</span></a> </li> <li> <a href="http://www.emeraldgrouppublishing.com/products/purchase-trial-options" title="Purchase information (opens new window)." target="_blank" rel="noopener noreferrer" class="mixpanel_link intent_link_egp_purchase_info">Purchase information<span class="far fa-window-restore pl-2"></span><span class="sr-only">(opens new window)</span></a> </li> <li> <a href="http://www.emeraldgrouppublishing.com/journal/ijchm#editorial-team" title="Editorial team (opens new window)." target="_blank" rel="noopener noreferrer" class="mixpanel_link intent_link_egp_editorial_team">Editorial team<span class="far fa-window-restore pl-2"></span><span class="sr-only">(opens new window)</span></a> </li> <li> <a href="http://www.emeraldgrouppublishing.com/journal/ijchm#author-guidelines" title="Write for this journal (opens new window)." target="_blank" rel="noopener noreferrer" class="mixpanel_link intent_link_egp_write_journal">Write for this journal<span class="far fa-window-restore pl-2"></span><span class="sr-only">(opens new window)</span></a> </li> </ul> </div> <div class="mb-2"> <a href="https://sfdora.org/" rel="noopener noreferrer nofollow" target="_blank"> <picture> <source srcset="/insight/static/img/dora_logo.webp" type="image/webp"> <img src="/insight/static/img/dora_logo.png" alt="Signatory of DORA" class="img-fluid"> </picture> </a> </div> </div> </div> </div> </main> <flash message=""></flash> <div id="feedback-strip" class="header-feedback dropdown "> <div class="header-feedback__link "> <button type="button" class="intent_header_feedback_link header-feedback__link-button collapsed" data-toggle="collapse" data-target="#header-feedback-content" aria-expanded="false" > <div class="header-feedback__link-left font-weight-bold text-left"> <span id="header-feedback__link-text">Support & Feedback</span> <span id="header-feedback__link-caret" class="toggleCaret fas fa-caret-up fa-lg ml-1"></span> </div> </button> <a href="#" class="header-feedback__link-cookie-button text-white intent_cookie_manage" data-toggle="modal" data-target="#manage-cookies-modal"> Manage cookies </a> </div> <div id="header-feedback-content" class="intent_header_feedback_content header-feedback__content collapse pt-4 pb-4 text-center text-white"> <div class="container"> <div class="row px-lg-5"> <div class="col-12 col-md-6 text-left mb-4 mb-md-0"> <h3>All feedback is valuable</h3> <p>Please <a href="https://eu.surveymonkey.com/r/DGMS7Z8" class="text-light" target="_blank">share your general feedback</a></p> </div> <div class="col-12 col-md-6 text-left"> <h3>Report an issue or find answers to frequently asked questions</h3> <p>Contact <a href="https://emeraldpublishinggroup.freshdesk.com/support/home" class="text-light" target="_blank">Customer Support</a></p> </div> </div> </div> </div> </div> <div id="feedback-underlay" class="feedback-underlay"> </div> <footer role="contentinfo" class="bg-dark pt-4 text-center text-white"> <div class="container"> <div class="row px-lg-5 pb-3"> <div class="col-12 col-md-3 text-md-left pl-md-2 pr-md-4 pb-4 pb-md-0 text-white"> <img data-src="/insight/static/img/emerald_publishing_logo-white.svg" class="img-fluid w-75 mw-sm-100 mw-xl-50 b-lazy" alt="Emerald logo" /> <div class="mt-3 ml-md-n1 d-flex flex-row justify-content-center justify-content-md-start align-self-center"> <ul class="list-inline my-2 mt-md-2 mt-lg-0"> <li class="list-inline-item"><a href="https://twitter.com/EmeraldGlobal" target="_blank" rel="noopener noreferrer" title="Twitter (opens in new window)" aria-label="Twitter (opens in new window)" class="text-white font-size-small p-1"><span role="img" class="fab fa-twitter"></span></a></li> <li class="list-inline-item"><a href="https://www.facebook.com/EmeraldPublishingImpact/" target="_blank" rel="noopener noreferrer" title="Facebook (opens in new window)" aria-label="Facebook (opens in new window)" class="text-white font-size-small p-1"><span role="img" class="fab fa-facebook-f"></span></a></li> <li class="list-inline-item"><a href="https://www.linkedin.com/company/emerald-group-publishing-limited" target="_blank" rel="noopener noreferrer" title="LinkedIn (opens in new window)" aria-label="LinkedIn (opens in new window)" class="text-white font-size-small p-1"><span role="img" class="fab fa-linkedin-in"></span></a></li> <li class="list-inline-item"><a href="https://www.youtube.com/user/EmeraldPublishing67" target="_blank" rel="noopener noreferrer" title="YouTube (opens in new window)" aria-label="YouTube (opens in new window)" class="text-white font-size-small p-1"><span role="img" class="fab fa-youtube-square"></span></a></li> </ul> </div> <div class="text-white font-size-xsmall font-weight-light">© 2025 Emerald Publishing Limited. All rights reserved, including rights for text and data mining, artificial intelligence training and similar technologies.</div> </div> <!-- These links have title and aria-label so that the "opens in new window" warning shows up in tooltips, as well as Narrator and NVDA reading out the link names and new window warnings without duplication --> <div class="col-12 col-md-3 text-md-left pl-md-5 pb-4 pb-md-0"> <h2 class="h4 mb-md-3">Services</h2> <ul class="list-unstyled my-0"> <li><a href="https://www.emeraldgrouppublishing.com/services/authors" class="mixpanel_link intent_footer_link_services_authors text-white font-size-small font-weight-light" target="_blank" rel="noopener noreferrer" aria-label="Authors (opens in new window)" title="Authors (opens in new window)">Authors</a></li> <li><a href="https://www.emeraldgrouppublishing.com/services/journal-editors" class="mixpanel_link intent_footer_link_services_editors text-white font-size-small font-weight-light" target="_blank" rel="noopener noreferrer" aria-label="Editors (opens in new window)" title="Editors (opens in new window)">Editors</a></li> <li><a href="https://www.emeraldgrouppublishing.com/services/librarians" class="mixpanel_link intent_footer_link_services_librarians text-white font-size-small font-weight-light" target="_blank" rel="noopener noreferrer" aria-label="Librarians (opens in new window)" title="Librarians (opens in new window)">Librarians</a></li> <li><a href="https://www.emeraldgrouppublishing.com/services/researchers" class="mixpanel_link intent_footer_link_services_research text-white font-size-small font-weight-light" target="_blank" rel="noopener noreferrer" aria-label="Researchers (opens in new window)" title="Researchers (opens in new window)">Researchers</a></li> <li><a href="https://www.emeraldgrouppublishing.com/services/reviewers" class="mixpanel_link intent_footer_link_services_reviewers text-white font-size-small font-weight-light" target="_blank" rel="noopener noreferrer" aria-label="Reviewers (opens in new window)" title="Reviewers (opens in new window)">Reviewers</a></li> </ul> </div> <div class="col-12 col-md-3 text-md-left pb-4 pb-md-0"> <h2 class="h4 mb-md-3">About</h2> <ul class="list-unstyled my-0"> <li><a href="https://www.emeraldgrouppublishing.com/about/" target="_blank" rel="noopener noreferrer" aria-label="About Emerald (opens in new window)" title="About Emerald (opens in new window)" class="mixpanel_link intent_footer_link_about_emerald text-white font-size-small font-weight-light">About Emerald</a></li> <li><a href="https://careers.emeraldpublishing.com" target="_blank" rel="noopener noreferrer" aria-label="Working for Emerald (opens in new window)" title="Working for Emerald (opens in new window)" class="intent_footer_link_about_working text-white font-size-small font-weight-light">Working for Emerald</a></li> <li><a href="https://www.emeraldgrouppublishing.com/about/contact-us" target="_blank" rel="noopener noreferrer" aria-label="Contact us (opens in new window)" title="Contact us (opens in new window)" class="mixpanel_link intent_footer_link_about_contact text-white font-size-small font-weight-light">Contact us</a></li> <li><a href="/insight/sitemap/publications" class="intent_footer_link_publication_sitemap text-white font-size-small font-weight-light">Publication sitemap</a></li> </ul> </div> <div class="col-12 col-md-3 text-md-left"> <h2 class="h4 mb-md-3">Policies and information</h2> <ul class="list-unstyled my-0"> <li><a href="/insight/site-policies" class="intent_footer_link_policies_privacy text-white font-size-small font-weight-light">Privacy notice</a></li> <li><a href="/insight/site-policies" class="intent_footer_link_policies_site_policies text-white font-size-small font-weight-light">Site policies</a></li> <li><a href="https://www.emeraldgrouppublishing.com/about/policies-and-information/modern-slavery-act" target="_blank" rel="noopener noreferrer" aria-label="Modern Slavery Act (opens in new window)" title="Modern Slavery Act (opens in new window)" class="mixpanel_link intent_footer_link_policies_modern_slavery text-white font-size-small font-weight-light">Modern Slavery Act</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2020-08/MCB-Pension-Chair-Statement-2019.pdf" target="_blank" rel="noopener noreferrer" aria-label="Chair of Trustees governance statement (opens in new window, PDF, 511 KB)" title="Chair of Trustees governance statement (opens in new window, PDF, 511 KB)" class="mixpanel_link intent_footer_link_trustees_governance_statement text-white font-size-small font-weight-light">Chair of Trustees governance statement</a></li> <li><a href="/insight/accessibility" class="intent_footer_link_accessibility text-white font-size-small font-weight-light">Accessibility</a></li> </ul> </div> </div> </div> </footer> <div id="topscroll"> <top-scroll text="Back to top" visibleoffset="500"></top-scroll> </div> </div> <script type="text/javascript" nonce="vw/M1EJtfJm4SIes+W5PaCZGFTwAGtQUq/fcbk8QS9ZWpPve9CW6MVbxhTZeopQWzWf9HgCW2H9DE5IQs2sQjQ=="> window.subDir = "/insight/" function document_ready (callback) { if (document.readyState !== 'loading') { callback() } else { document.addEventListener('DOMContentLoaded', callback) } } // Replacement for $(element).on(event, selector, handler), as addEventListener // does not support the selector parameter. function add_event_listener(element, event, selector, handler) { if (element === null) { return } element.addEventListener(event, function (e) { for (let target = e.target; target && target !== this; target = target.parentNode) { if (target instanceof Element && target.matches(selector)) { handler.call(target, e) } } }, false) } </script> <script src="/insight/static/js/manifest.js?id=fff167301d4d9fb1c7323ec4157a7f1a" defer></script> <script src="/insight/static/js/vendor.js?id=80d07660be06b638fe15689713278081" defer></script> <script src="/insight/static/js/app.js?id=1c4fefd75d815cb4da3f7521c58a23c1" defer></script> <script src="/insight/static/js/vendor/dragscroll.js?id=150f32f78896241390129daaff2ebed9" defer></script> <script src="/insight/static/js/mixpanel/mixpanel.js?id=e5b92ead390022b93ec2b060ffa97f2a" defer></script> <script type="text/javascript" nonce="vw/M1EJtfJm4SIes+W5PaCZGFTwAGtQUq/fcbk8QS9ZWpPve9CW6MVbxhTZeopQWzWf9HgCW2H9DE5IQs2sQjQ=="> document_ready(function () { // enable bootstrap tooltips globally $('[data-toggle="tooltip"]').tooltip() }) </script> <script type="text/javascript" nonce="vw/M1EJtfJm4SIes+W5PaCZGFTwAGtQUq/fcbk8QS9ZWpPve9CW6MVbxhTZeopQWzWf9HgCW2H9DE5IQs2sQjQ=="> document_ready(function () { document.querySelector('.header-feedback__link-button').addEventListener('click', function () { $('#header-feedback__link-caret').toggleClass('fa-caret-up fa-caret-down'); if( $('#header-feedback__link-text').text() == 'Close') { $('#header-feedback__link-text').text('Support & Feedback'); $('#feedback-underlay').hide(); } else { $('#header-feedback__link-text').text('Close'); $('#feedback-underlay').show(); } }); let scrollMagnet = $('.scroll-magnet-item') if (typeof scrollMagnet[0] === 'undefined') { return } $.get(window.subDir + 'api/banner', function (data) { if (data.status === 'Down') { let bodyElement = $('body') bodyElement.attr('data-offset', 215) let scrollMagnet = $('.scroll-magnet-item') if (typeof scrollMagnet[0] === 'undefined') { return } let observer = new MutationObserver(function () { const scrollingBanner = 'is-scrolling--support-banner' const isScrolling = 'is-scrolling' if (scrollMagnet.hasClass(isScrolling) && !scrollMagnet.hasClass(scrollingBanner)) { scrollMagnet.addClass(scrollingBanner) } if (!scrollMagnet.hasClass(isScrolling) && scrollMagnet.hasClass(scrollingBanner)) { scrollMagnet.removeClass(scrollingBanner) } }) observer.observe(scrollMagnet[0], { attributes: true, attributeFilter: ['class'], childList: false, characterData: false }) } }) }) </script> <script src="/insight/static/js/mixpanel/mixpanel-cookies.js?id=c4e7834657ab216bce3e17652d5df338" defer></script> <script type='text/javascript' src='https://d1bxh8uas1mnw7.cloudfront.net/assets/embed.js' defer></script> </body> </html>