Customer Service & Support

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href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/transport/electrified-monorail-transport-system">Electrified monorail transport system</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/transport/promove-pallet-conveyor">Pallet Conveyor ProMove</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/transport/quickmove">Convoyeur de petites charges QuickMove</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Prélèvement et palettisation <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Prélèvement et palettisation </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/picking-palettisation-ex%c3%a9cution-des-commandes">Prélèvement et palettisation</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/picking-palettisation-ex%c3%a9cution-des-commandes/person-to-goods-caddypick-case-order-picking">Person-to-Goods Case Picking: CaddyPick </a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/picking-palettisation-ex%c3%a9cution-des-commandes/goods-to-person">Picking System Goods to Person</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Robotisé <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Robotisé </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/picking-palettisation-ex%c3%a9cution-des-commandes/robotis%c3%a9,-robotique,-enti%c3%a8rement-automatis%c3%a9">Robotisé</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/picking-palettisation-ex%c3%a9cution-des-commandes/robotis%c3%a9,-robotique,-enti%c3%a8rement-automatis%c3%a9/palettisation-de-caisses-mixtes-acpaq">Palettisation de caisses mixtes automatisée ACPaQ</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/picking-palettisation-ex%c3%a9cution-des-commandes/robotis%c3%a9,-robotique,-enti%c3%a8rement-automatis%c3%a9/pr%c3%a9l%c3%a8vement-robotis%c3%a9-de-pi%c3%a8ces-itempiq">Prélèvement robotisé d’articles ItemPiQ</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Logiciel <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Logiciel </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/logiciel-de-gestion-des-stocks">Logiciel</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/logiciel-de-gestion-des-stocks/synq,-syst%c3%a8me-de-gestion-d%e2%80%99entrep%c3%b4t,-wms-mfcs">SynQ Système de gestion d’entrepôt (WMS)</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/logiciel-de-gestion-des-stocks/sap-ewm-(extended-warehouse-management)">SAP EWM</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Products A to Z <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Products A to Z </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/overview-by-products">Overview Products A to Z</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/transport/agv-automated-guided-vehicles">AGV - automated guided vehicle</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/picking-palettisation-ex%c3%a9cution-des-commandes/robotis%c3%a9,-robotique,-enti%c3%a8rement-automatis%c3%a9/palettisation-de-caisses-mixtes-acpaq">ACPaQ – Case palletizing </a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/asrs,-syst%c3%a8mes-automatis%c3%a9s-de-stockage-et-de-r%c3%a9cup%c3%a9ration/int%c3%a9grateur-autostore">AutoStore – Small parts storage & picking</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/picking-palettisation-ex%c3%a9cution-des-commandes/person-to-goods-caddypick-case-order-picking">CaddyPick – Monorail based picking system</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/asrs,-syst%c3%a8mes-automatis%c3%a9s-de-stockage-et-de-r%c3%a9cup%c3%a9ration/bo%c3%aetes,-cartons,-petites-pi%c3%a8ces,-articles/syst%c3%a8me-de-stockage-et-de-pr%c3%a9l%c3%a8vement-carrypick">CarryPick - Order picking system</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/asrs,-syst%c3%a8mes-automatis%c3%a9s-de-stockage-et-de-r%c3%a9cup%c3%a9ration/bo%c3%aetes,-cartons,-petites-pi%c3%a8ces,-articles/logistique-du-syst%c3%a8me-de-navette-cyclonecarrier">CycloneCarrier – Small loads shuttle storage system</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/picking-palettisation-ex%c3%a9cution-des-commandes/robotis%c3%a9,-robotique,-enti%c3%a8rement-automatis%c3%a9/pr%c3%a9l%c3%a8vement-robotis%c3%a9-de-pi%c3%a8ces-itempiq">ItemPiQ – Robot based item picking</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/transport/electrified-monorail-transport-system">Monorail – Electrified transport system</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/asrs,-syst%c3%a8mes-automatis%c3%a9s-de-stockage-et-de-r%c3%a9cup%c3%a9ration/palettes-et-charges-lourdes/syst%c3%a8me-de-navette-powerstore-pour-l%e2%80%99entreposage-de-palettes">PowerStore – Pallet shuttle system HBW</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/transport/promove-pallet-conveyor">ProMove – Conveyor system pallets</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/transport/quickmove">QuickMove – Conveyor system</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/logiciel-de-gestion-des-stocks/sap-ewm-(extended-warehouse-management)">SAP EWM – Ext. WMS platform</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/logiciel-de-gestion-des-stocks/synq,-syst%c3%a8me-de-gestion-d%e2%80%99entrep%c3%b4t,-wms-mfcs">SynQ software – Intelligent WMS platform</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/asrs,-syst%c3%a8mes-automatis%c3%a9s-de-stockage-et-de-r%c3%a9cup%c3%a9ration/bo%c3%aetes,-cartons,-petites-pi%c3%a8ces,-articles/grue-de-mini-charges-tornado">Tornado – Miniload crane</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/asrs,-syst%c3%a8mes-automatis%c3%a9s-de-stockage-et-de-r%c3%a9cup%c3%a9ration/palettes-et-charges-lourdes/transstockeur-de-palettes-vectura-pour-entrep%c3%b4t-de-grande-hauteur,-hbw">Vectura – Pallet stacker crane for HBW</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/solutions-de-syst%c3%a8mes-de-produits/products-for-warehouse-logistics-integrators">Products for Integrators</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-first-level js-nav-item js-is-parent" data-menu-id="97C2A8FAB2A84324B30A1D1DEB5D9805"> <a href="#" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> Industries <span class="icon-arrow-right-24 ps-2"></span> </a> <section class="mod-nav__intro m-flyout__item hidden-xs hidden-sm"> <figure> <picture class="h-ratio h-ratio16-9"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/business-solutions/consulting-industries.jpg?rev=c704f80e71d5496782e03a397fa7dc6c&w=767&hash=ED613034479A794298A51BDC10F72136" /> </picture> </figure> <h4 class="mt-sm-4">Industries</h4> <p class="p2 mt-sm-3 mb-sm-0"></p> <a href="/fr-fr/des-solutions-professionnelles"> <span class="a-btn a-btn--primary a-btn--color-cta"> En savoir plus </span> </a> </section> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Industries </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/des-solutions-professionnelles">Industries</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/des-solutions-professionnelles/food-food-beverage-f-b-temperature-controlled">Food</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/des-solutions-professionnelles/beverage-drinks">Beverage</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/des-solutions-professionnelles/food-and-beverage-distribution">Grocery (F&B distribution)</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/des-solutions-professionnelles/deep-freeze-intralogistics">Deep-freeze solutions</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/des-solutions-professionnelles/ventes-alimentaires-en-ligne">Ventes alimentaire en ligne</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/des-solutions-professionnelles/vente-au-d%c3%a9tail,-e-commerce,-ex%c3%a9cution-%c3%a9lectronique-des-commandes,-multicanal,-omnicanal">Marchandises générales</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/des-solutions-professionnelles/micro-fulfillment-center">Micro-Fulfillment</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-first-level js-nav-item js-is-parent js-is-active" data-menu-id="85105DE812B8420E9171F8CA4FE3F0D4"> <a href="#" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> Service <span class="icon-arrow-right-24 ps-2"></span> </a> <section class="mod-nav__intro m-flyout__item hidden-xs hidden-sm"> <figure> <picture class="h-ratio h-ratio16-9"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/system-operations-computer.jpg?rev=b36710f08e4b4c5db75faeea3c6e0a33&w=767&hash=88E208E3EA5D4CD0F36072F48D1E79D3" /> </picture> </figure> <h4 class="mt-sm-4">Our Customer Service Portfolio</h4> <p class="p2 mt-sm-3 mb-sm-0">Imagine if you had the formula for 100% uptime. We strive to give you complete confidence, ensuring you get the right solutions and the best services.</p> <a href="/fr-fr/customer-service-and-support"> <span class="a-btn a-btn--primary a-btn--color-cta"> En savoir plus </span> </a> </section> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Service </a> </li> <li class="m-flyout__item js-is-active-title"> <a href="/fr-fr/customer-service-and-support">Full Customer Service Portfolio</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/local-customer-service-contacts">Local Service Contacts </a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/customer-service-and-support/technical-support">Technical Support</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Preventive Maintenance <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Preventive Maintenance </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/customer-service-and-support/preventative-maintenance">Overview Preventive Maintenance</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/customer-service-and-support/preventative-maintenance/field-service">Field Service</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/customer-service-and-support/preventative-maintenance/system-operations">System Operations</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/customer-service-and-support/preventative-maintenance/condition-monitoring">Condition Monitoring</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/customer-service-and-support/system-optimization-materials-handling-systems-efficiency">System Optimization</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/customer-service-and-support/spare-parts">Spare Parts</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/customer-service-and-support/it-managed-services">IT Managed Services</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/customer-service-and-support/expansion-and-modernization">Expansion & Modernization</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/customer-service-and-support/training">Training</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-first-level js-nav-item js-is-parent" data-menu-id="F5E60609B28C427DA419154A10C280B5"> <a href="#" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> References & more <span class="icon-arrow-right-24 ps-2"></span> </a> <section class="mod-nav__intro m-flyout__item hidden-xs hidden-sm"> <figure> <picture class="h-ratio h-ratio16-9"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/whitepaper/whitepapers.jpg?rev=adaeb72ee88543639cb674c4a24d7566&w=767&hash=B310B500B5A489DE638BD366DF7B9179" /> </picture> </figure> <h4 class="mt-sm-4">Resources & downloads</h4> <p class="p2 mt-sm-3 mb-sm-0">Browse our library of resources, including webinars, case studies, whitepapers & more. Free exclusive downloads.</p> <a href="/fr-fr/case-studies-and-resources"> <span class="a-btn a-btn--primary a-btn--color-cta"> En savoir plus </span> </a> </section> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> References & more </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/case-studies-and-resources">Downloads Overview</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/case-studies-and-resources/blog">Blog</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/case-studies-and-resources/case-studies">Case Studies</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/case-studies-and-resources/webinars">Webinars</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/case-studies-and-resources/white-papers">White Papers & E-Books</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-first-level js-nav-item js-is-parent" data-menu-id="47A3446C07D44AA18072FDBF8E74ED05"> <a href="#" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> Company <span class="icon-arrow-right-24 ps-2"></span> </a> <section class="mod-nav__intro m-flyout__item hidden-xs hidden-sm"> <figure> <picture class="h-ratio h-ratio16-9"> <img data-src="/-/media/swisslog/images/corporate/about-swisslog/swisslog-locations-switzerland-office.jpg?rev=-1&w=767&hash=CB21A7EB3EE0DF80376BCF3F931FCB25" /> </picture> </figure> <h4 class="mt-sm-4">Swisslog history, facts & figures</h4> <p class="p2 mt-sm-3 mb-sm-0">Swisslog is a global company with Swiss roots. Learn more about our company's facts and figures. </p> <a href="/fr-fr/about-swisslog"> <span class="a-btn a-btn--primary a-btn--color-cta"> En savoir plus </span> </a> </section> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Company </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/about-swisslog">About Swisslog Overview</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> News & Events <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> News & Events </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/about-swisslog/newsroom">Overview News & Events</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/newsroom/events-trade-shows-exhibition-conference">Events & Trade Shows</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/newsroom/news-press-releases-blog-posts">News</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/newsroom/press">Press area</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> What we do <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> What we do </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/about-swisslog/our-offering">Our Offering at a Glance</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/our-offering/your-partner">Your Guide & Partner</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/our-offering/consulting-planning-supply-chain">Consulting & Planning</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Logistics of the Future <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Logistics of the Future </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/about-swisslog/our-offering/industry-40">Overview Logistics of the Future</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/our-offering/industry-40/your-challenges">Challenges in a Changing World</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/our-offering/industry-40/way-to-industry-4,-d-,0-digitalisation-internet-of-things-iot">The Way to Industry 4.0</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/our-offering/industry-40/big-data-intelligent-services">Big Data Intelligent Services</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/our-offering/industry-40/artificial-intelligence-ai-machine-learning-warehouse">Artificial Intelligence</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/our-offering/industry-40/smart-city-logistics-urban-fulfillment">Smart City Logistics</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/case-studies-and-resources/blog/vertical-farming">Vertical Farming</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/management">Management</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Corporate Governance & Sustainability <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Corporate Governance & Sustainability </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/about-swisslog/corporate-governance-sustainability">Overview Corporate Governance</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/corporate-governance-sustainability/sustainable-technology">Sustainable Technology</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/corporate-governance-sustainability/company-and-people">Organization & Behavior</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/corporate-governance-sustainability/supply-chain">Sourcing & Supply Chain</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/corporate-governance-sustainability/policies-guidelines-certificates">Reports, guidelines, certificates</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/locations">Locations</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/contact-us-redirect">Nous contacter</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/about-swisslog/local-customer-service-contacts">Service & Spare Parts Helplines</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-first-level js-nav-item js-is-parent" data-menu-id="80636BA8380E484BB47A47F95A6596B5"> <a href="#" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> Carrière <span class="icon-arrow-right-24 ps-2"></span> </a> <section class="mod-nav__intro m-flyout__item hidden-xs hidden-sm"> <figure> <picture class="h-ratio h-ratio16-9"> <img data-src="/-/media/swisslog/images/corporate/career/swisslog-as-an-employer/web_image-swisslog_brand_dortmund-summer-party_opening_may-2022.jpg?rev=-1&w=767&hash=FCB607DF1876DACAAA7D70733CED6433" /> </picture> </figure> <h4 class="mt-sm-4">Votre carrière chez Swisslog</h4> <p class="p2 mt-sm-3 mb-sm-0">Façonnez votre avenir chez Swisslog. Emplois dans le domaine de l’automatisation de la logistique. Technologies dirigées par les données avec logiciel de pointe.</p> <a href="/fr-fr/carri%c3%a8re"> <span class="a-btn a-btn--primary a-btn--color-cta"> En savoir plus </span> </a> </section> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Carrière </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/carri%c3%a8re">Carrière</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/carri%c3%a8re/offres-d%e2%80%99emploi">Offres d’emploi</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Swisslog as an employer <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Swisslog as an employer </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/carri%c3%a8re/swisslog-as-an-employer">Culture & Values</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/carri%c3%a8re/swisslog-as-an-employer/controls-vacancies">Controls job vacancies</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/carri%c3%a8re/swisslog-as-an-employer/smart-working">Smart Working</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Students & Graduates <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Students & Graduates </a> </li> <li class="m-flyout__item"> <a href="/fr-fr/carri%c3%a8re/students-graduates-trainee-thesis">Students & Graduates</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/carri%c3%a8re/students-graduates-trainee-thesis/global-trainee-program-graduates">Global Trainee Program</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/fr-fr/carri%c3%a8re/how-to-apply-unsolicited-application-process">How to apply</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </div> </div> </nav> <div class="o-header__wrapper container"> <a class="mod mod-logo--hasMobile mod-logo" href="/fr-fr" data-ignore="true"> <figure class="mod-logo__wrapper pull-right"> <img src="/-/media/swisslog/images/system/swisslog-logo-small.png?rev=4d84689c69ff4a6399789ef4519b0c6c&hash=893650B9C729BE3F1316AF8D181E5266" alt="Swisslog" loading="lazy" height="32" width="300" /> <img src="/-/media/swisslog/images/system/swisslog-signet.svg?rev=72d49fc137254ead98b9e3deadd4f341&hash=825E814061396B5535000E3FC945CF28" alt="Swisslog" loading="lazy" height="100" width="100" /> </figure> </a> <nav class="mod mod-navdesktop" data-connectors="responsive, toggle"> <a href="#" data-target="nav" data-target-menu-id="78767B4F16664BD097285666D136374A"> Produits et systèmes </a> <a href="#" data-target="nav" data-target-menu-id="97C2A8FAB2A84324B30A1D1DEB5D9805"> Industries </a> <a href="#" data-target="nav" data-target-menu-id="85105DE812B8420E9171F8CA4FE3F0D4"> Service </a> <a href="#" data-target="nav" data-target-menu-id="F5E60609B28C427DA419154A10C280B5"> References & more </a> <a href="#" data-target="nav" data-target-menu-id="47A3446C07D44AA18072FDBF8E74ED05"> Company </a> <a href="#" data-target="nav" data-target-menu-id="80636BA8380E484BB47A47F95A6596B5"> Carrière </a> </nav> <nav class="mod mod-nav-meta hidden-print" data-connectors="nav, toggle"> <ul class="mod-nav-meta"> <li class="mod-nav-meta__item"> <a href="https://www.swisslog.com/en-us/case-studies-and-resources/blog" target="_blank" class="mod-nav-meta__item__link" title="Blog"> <span class="icon-chat-talk-24"></span> </a> </li> <li class="js-toggle-content mod-nav-meta__item" data-target="languageswitch" data-show-overlay="true"> <a class="mod-nav-meta__item__link" href="#" title="Langue"> <span class="icon-globe-24"></span> </a> </li> <li class="js-toggle-content mod-nav-meta__item" data-target="search" data-show-overlay="true"> <a class="mod-nav-meta__item__link" href="#" title="Rechercher"> <span class="icon-search-24"></span> </a> </li> <li class="js-toggle-content mod-nav-meta__item" data-target="nav" data-show-overlay="true"> <a class="mod-nav-meta__item__link" href="#" title="Menu"> <span class="icon-menu-24"></span> </a> </li> </ul> </nav> <hr class="js-atob-relative o-header__wrapper__atob" /> </div> <div class="mod mod-anchorbar js-anchorbar hidden-print" data-connectors="anchorbar, responsive"> <div class="js-anchorbar-container mod-anchorbar__container o-header__flyout"></div> <script type="text/template" id="anchorbar-template"> <div class="mod-anchorbar__scrolloverlay mod-anchorbar__scrolloverlay--left js-scrolloverlay" data-scroll-direction="left"></div> <div class="container"> <div class="mod-anchorbar__innerContainer js-innerContainer"> <div class="mod-anchorbar__scrollbar js-scrollbar"> <ul class="mod-anchorbar__list container nav nav-tabs js-anchorbar-list"> [[ for(var i=0, item; i < items.length; i++){ item = items[i]; ]] <li class="mod-anchorbar__list-item js-anchor-item"> <a class="mod-anchorbar__anchor js-anchor caption [[= item.cssClass ]]" href="[[= item.target ]]">[[= item.title ]]</a> </li> [[ } ]] </ul> <div class="mod-anchorbar__progressbar js-progressbar"></div> </div> <div class="mod-anchorbar__contact"> <a href="#" class="a-btn a-btn--color-white js-contact"></a> </div> </div> </div> <div class="mod-anchorbar__scrolloverlay mod-anchorbar__scrolloverlay--right js-scrolloverlay" data-scroll-direction="right"></div> </script> </div> <div class="mod mod-languageswitch o-header__flyout" data-connectors="toggle"> <div class="container o-header__flyout__close"> <button class="close__btn" onclick="document.querySelector('.mod-nav-meta .js-toggle-content.is-active').click()"> <span class="icon-close-32"></span> </button> </div> <div class="container"> <div class="row"> <div class="col-md"> <div class="mod-languageswitch__col"> <div class="h4">Global Versions</div> <ul class="js-global-language-select list-unstyled copy mod-languageswitch__list mod-languageswitch__globalList"> <li class="mod-languageswitch__list__item " data-country=""> <a href="/de-de/kundendienst-und-support"> <span>Allemand / German</span> </a> </li> <li class="mod-languageswitch__list__item " data-country=""> <a href="/en-us/customer-service-and-support"> <span>Anglais / English</span> </a> </li> </ul> </div> </div> <div class="col-md col-lg-4"> <div class="a-select__container mod-languageswitch__col"> <div class="h4">Choisissez votre emplacement:</div> <select class="js-countryselect js-prevent-select2" name="countries"> <option value="Allemagne / Germany" data-country="de" > Allemagne / Germany </option> <option value="Arabie Saoudite / Saudi Arabia" data-country="sa" > Arabie Saoudite / Saudi Arabia </option> <option value="Australie / Australia" data-country="au" > Australie / Australia </option> <option value="Autriche / Austria" data-country="at" > Autriche / Austria </option> <option value="Belgique / Belgium" data-country="be" > Belgique / Belgium </option> <option value="Canada" data-country="ca" > Canada </option> <option value="Chine / China" data-country="cn" > Chine / China </option> <option value="Danemark / Denmark" data-country="dk" > Danemark / Denmark </option> <option value="Emirats Arabes Unis / United Arab Emirates" data-country="ae" > Emirats Arabes Unis / United Arab Emirates </option> <option value="Espagne / Spain" data-country="es" > Espagne / Spain </option> <option value="Etats-Unis / United States of America" data-country="us" > Etats-Unis / United States of America </option> <option value="Finlande / Finland" data-country="fi" > Finlande / Finland </option> <option value="France" data-country="fr" selected> France </option> <option value="Irlande / Ireland" data-country="ie" > Irlande / Ireland </option> <option value="Italie / Italy" data-country="it" > Italie / Italy </option> <option value="Malaisie / Malaysia" data-country="my" > Malaisie / Malaysia </option> <option value="Mexique / Mexico" data-country="mx" > Mexique / Mexico </option> <option value="Norvège / Norway" data-country="no" > Norvège / Norway </option> <option value="Nouvelle-Zélande / New Zealand" data-country="nz" > Nouvelle-Zélande / New Zealand </option> <option value="Pays-Bas / Netherlands" data-country="nl" > Pays-Bas / Netherlands </option> <option value="Pologne / Poland" data-country="pl" > Pologne / Poland </option> <option value="Royaume-Uni / United Kingdom" data-country="gb" > Royaume-Uni / United Kingdom </option> <option value="Singapour / Singapore" data-country="sg" > Singapour / Singapore </option> <option value="Suède / Sweden" data-country="se" > Suède / Sweden </option> <option value="Suisse / Switzerland" data-country="ch" > Suisse / Switzerland </option> <option value="Thaïlande / Thailand" data-country="th" > Thaïlande / Thailand </option> </select> <p class="mod-languageswitch__countryLabel">Pays</p> </div> </div> <div class="col-md offset-lg-1"> <div class="mod-languageswitch__col"> <div class="h4">Veuillez choisir une langue:</div> <ul class="js-language-list list-unstyled copy mod-languageswitch__list mod-languageswitch__countryList"> <li class="mod-languageswitch__list__item " data-country="de"> <a href="/de-de/kundendienst-und-support" class="mod-languageswitch__language-link"> <span>Allemand / German</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="de"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="sa"> <a href="/ar-ae/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Arabe / Arabic</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="sa"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="au"> <a href="/en-au/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="at"> <a href="/de-de/kundendienst-und-support" class="mod-languageswitch__language-link"> <span>Allemand / German</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="at"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="be"> <a href="/nl-nl/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Néerlandais / Dutch</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="be"> <a href="/fr-fr/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Français / French</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="be"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="ca"> <a href="/en-us/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="cn"> <a href="/zh-cn/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Chinois / Chinese</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="cn"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="dk"> <a href="/da-dk/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Danois / Danish</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="dk"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="ae"> <a href="/ar-ae/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Arabe / Arabic</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="ae"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="es"> <a href="/es-es/servicio-atencion-cliente" class="mod-languageswitch__language-link"> <span>Espagnol / Spanish</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="es"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="us"> <a href="/en-us/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="fi"> <a href="/fi-fi/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Finnois / Finnish</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="fi"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item country-state-active mod-languageswitch__list__item--active" data-country="fr"> <a href="/fr-fr/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Français / French</span> </a> </li> <li class="mod-languageswitch__list__item country-state-active " data-country="fr"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="ie"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="it"> <a href="/it-it/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Italien / Italian</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="it"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="my"> <a href="/en-my/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="mx"> <a href="/es-es/servicio-atencion-cliente" class="mod-languageswitch__language-link"> <span>Espagnol / Spanish</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="mx"> <a href="/en-us/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="no"> <a href="/nb-no/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Norwegian Bokmål</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="no"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="nz"> <a href="/en-au/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="nl"> <a href="/nl-nl/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Néerlandais / Dutch</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="nl"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="pl"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="gb"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="sg"> <a href="/en-my/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="se"> <a href="/sv-se/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Suédois / Swedish</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="se"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="ch"> <a href="/de-de/kundendienst-und-support" class="mod-languageswitch__language-link"> <span>Allemand / German</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="ch"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="th"> <a href="/th-th/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Thaïlandais / Thai</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="th"> <a href="/en-us/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Anglais / English</span> </a> </li> </ul> </div> </div> </div> </div> <hr class="js-atob o-header__flyout__atob" /> </div> <div class="mod mod-search o-header__flyout hidden-print" data-connectors="toggle"> <div class="container o-header__flyout__close"> <button class="close__btn" onclick="document.querySelector('.mod-nav-meta .js-toggle-content.is-active').click()"> <span class="icon-close-32"></span> </button> </div> <div class="container"> <div class="row"> <div class="col-md-10 col-lg-8 offset-md-1 offset-lg-2"> <form action="/fr-fr/search-results-page" method="get" class="a-inlineForm"> <input type="search" name="q" placeholder="Votre terme de recherche" id="header-search" class="js-searchfield a-inlineForm__input" tabindex="-1" /> <button type="submit" class="a-inlineForm__btn"> <span class="icon-search-32"></span> </button> </form> </div> </div> </div> <hr class="js-atob o-header__flyout__atob" /> </div> <div class="a-site-overlay js-site-overlay"></div> </header> <div id="browserWarning" class="mod mod-browser-warning" data-ignore="true" hidden> <div class="container h-tbl"> <div class="mod-browser-warning__copy intro h-tbl__cell"> <p>Vous utilisez le navigateur <strong>Internet Explorer</strong>.<br>Pour bénéficier d’une représentation optimale, veuillez changer votre navigateur.</p> </div> </div> </div> <script type="text/javascript"> if (document.documentMode) { var element = document.getElementById('browserWarning'); element.style.display = 'block'; } </script> <main class="container js-anchorbar-trigger"> <div class="row"> <div class="col-sm-12"> <section class="mod mod-page-intro mt-0 mt-md-5 skin-page-intro-noText"> <div class="mod-page-intro__media-object mod-page-intro__media-object--video"> <div class="row"> <div class="col-md-7"> <figure class="mod-page-intro__media"> <picture class="h-display-block h-ratio h-ratio16-9"> <video muted="true" loop="true" playsinline="true" autoplay="true" poster="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/system-operations-computer.jpg?rev=b36710f08e4b4c5db75faeea3c6e0a33&w=1900&hash=4664845062352EA4AD4747804224EBCE" data-video-lg="/-/media/swisslog/videos_teaser/swisslog-brand-websiteteaser-solutioncampaign-customerservice-2023.mp4?rev=-1&hash=FB887D3230FF454BD98646FD40D6570F" data-video-sm="/-/media/swisslog/videos_teaser/swisslog-brand-websiteteaser-solutioncampaign-customerservice-2023.mp4?rev=-1&hash=FB887D3230FF454BD98646FD40D6570F">  </video> </picture> </figure> </div> <div class="mod-page-intro__text d-md-flex flex-md-column col-md-5"> <section class="mod-subpage-container"> <div class="row"> </div> </section> <div class="d-flex flex-column justify-content-between flex-grow-1"> <div> <h1 class="mod-page-intro__headline h1--bold">Customer service and support: Are you looking for complete confidence in your logistics?</h1> </div> <button class="mod-page-intro__text__scrollBtn a-btn a-btn--secondary a-btn--color-primary a-btn--icon js-scroll-into-content" type="button"> <span class="icon-chevron-down-24"></span> </button> </div> </div> </div> </div> <div> </div> </section> <section class="mod mod-video mod-video--text" itemprop="VideoObject" itemscope itemtype="https://schema.org/VideoObject" > <meta itemprop="uploadDate" content="2017-12-18T9:18:22+01:00" /> <meta itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/xu5OurSIJfs?rel=0/maxresdefault.jpg" /> <meta itemprop="contentUrl" content="https://www.youtube.com/embed/xu5OurSIJfs?rel=0" /> <div class="row"> <div class="col-md-6"> <figure class="a-figure"> <div class="mod-video__wrapper"> <div class="a-video a-video--external"> <a href="/fr-fr/video?videoid=b13a9240d7014bdf9d97a94b5980fd40" class="a-btn a-btn--primary a-video__link"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M10.95 8.85L3.6 16.2L7.8 20.4L10.95 17.25L12 18.3L7.8 22.5L1.5 16.2L10.95 6.75L15.15 10.95L14.1 12L10.95 8.85Z" fill="white"/> <path d="M16.1999 3.6L13.05 6.75L12 5.7L16.1999 1.5L22.4999 7.8L13.05 17.25L8.84998 13.05L9.89998 12L13.05 15.15L20.3999 7.8L16.1999 3.6Z" fill="white"/> </svg> </a> <div class="a-video__player" > <iframe data-src="https://www.youtube.com/embed/xu5OurSIJfs?rel=0" allowfullscreen allowtransparency ></iframe> </div> </div> </div> <figcaption class="caption mod-video__caption" > Watch the video: Our Customer Service offering for your peace of mind. </figcaption> </figure> </div> <div class="col-md-6"> <div class="mod-video__text"> <div class="a-mod-headline mod-video__text__headline" itemprop="name"> <h2>Tailored service for your peace of mind</h2> </div> <div class="copy" itemprop="description"> <p>We provide planning, support, and maintenance throughout the whole project lifecycle. Our services are modular, scalable and easily customized to create the right package for you. We provide: </p><p>• <strong>The right people</strong>: Highly trained service engineers with years of experience </p><p>• <strong>The right strategies</strong>: An effective throughput services strategy to help maximize availability</p><p>•<strong> The right results</strong>: Quick response to help ensure your growth, profitability and success.</p> </div> </div> </div> </div> </section> <div class="mod mod-iconfeatures "> <span class="js-anchorlink" id="Factsandfigures" data-anchor-title="Facts and figures"></span> <div class="row"> <div class="col-md-5"> <div class="mod-iconfeatures__intro"> <div class="a-mod-headline--emphasized mod-iconfeatures__intro__headline"> <h2>Expertise with a worldwide service presence</h2> </div> </div> </div> <div class="col-md-7"> <ul class="mod-iconfeatures__list"> <li class="mod-iconfeatures__list__item"> <figure class="item__icon"> <img src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/icons/headset.svg?mh=50&mw=50&rev=25882e2fb5f3407baf543abe5ddfb330&hash=0F9AB0ADBE0B8C337887EE445479B92E" alt="" loading="lazy"> </figure> <div class="item__text"> <h4 class="p1 item__text__title"> 650 customer service employees </h4> <div class="copy"> </div> </div> </li> <li class="mod-iconfeatures__list__item"> <figure class="item__icon"> <img src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/icons/warehouse.svg?mh=50&mw=50&rev=2f8a8dcafbd0447a9d63897f2567feb4&hash=3CD5255CD283042A630295A33C8BBC89" alt="" loading="lazy"> </figure> <div class="item__text"> <h4 class="p1 item__text__title"> 1000+ sites to service </h4> <div class="copy"> </div> </div> </li> <li class="mod-iconfeatures__list__item"> <figure class="item__icon"> <img src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/icons/modernisation.svg?mh=50&mw=50&rev=0f2c776f97cb44719387049b88d0d65e&hash=1A89D28E62EB99A84AA6A84F2D144E38" alt="" loading="lazy"> </figure> <div class="item__text"> <h4 class="p1 item__text__title"> 100 Extension & modernization projects </h4> <div class="copy"> </div> </div> </li> <li class="mod-iconfeatures__list__item"> <figure class="item__icon"> <img src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/icons/maintenance.svg?mh=50&mw=50&rev=23cfaae95b7c4862a7adef2a440f0673&hash=7A7EC52FCF29B723622FD176BA02D679" alt="" loading="lazy"> </figure> <div class="item__text"> <h4 class="p1 item__text__title"> 20+ System Operations installations </h4> <div class="copy"> </div> </div> </li> </ul> </div> </div> </div> <div class="mod mod-interactive-illustration" data-editmode="false"> <span class="js-anchorlink" id="Ouroffering" data-anchor-title="Our offering"></span> <div class="row"> <div class="col-md-10 col-lg-8 offset-md-1 offset-lg-2"> <div class="a-mod-headline mod-interactive-illustration__headline"> <h2>Our offering at a glance</h2> </div> </div> </div> <div class="hidden-print js-image-container mod-interactive-illustration__image-container" data-swipe-text="Swiper pour en savoir plus"> <div class="mod-interactive-illustration__image-container-inner"> <img alt="" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/hexagons_en.jpg?rev=ef362e23671c466ebe1752ee979d01dd&w=1920&hash=29A45782C45C069CEEC01F339C9BD2CA" class="mod-interactive-illustration__image" loading="lazy"> <div class="mod-interactive-illustration__image-overlay"></div> <div class="pulser__overlay js-pulser-overlay"></div> </div> </div> <ul class="mod-interactive-illustration__list"> <li class="mod-interactive-illustration__list-item"> <div class="mod-interactive-illustration__item js-item" data-location="10.5:59.9" data-connector="1" data-title=""> <div class="mod-interactive-illustration__header"> <button type="button" class="js-close icon-close-32"></button> </div> <div class="mod-interactive-illustration__item__scrollContainer"> <div class="js-styled-scrollbar h-styled-scrollbar h-styled-scrollbar--thin"> <div class="mod-interactive-illustration__item__inner"> <div class="inner__headline" itemprop="name"> <h4>24/7 Support: Want to count on a rapid response?</h4> </div> <div class="mod-interactive-illustration__content" > <meta itemprop="uploadDate" content="2017-10-30T8:03:55+01:00" /> <figure class="mod-interactive-illustration__item-figure"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-hotline.jpg?rev=56de0d72fa66493398ace1d341a3b37c&w=767&hash=74A237E4F39B0FE29CF4831EDAC07EA3" alt=""> </figure> <div class="p2"><p>Ensure maximum uptime with 24x7 Support by using the Swisslog Global Helpdesk with an average response time of just 17 seconds.</p></div> <a href="/fr-fr/customer-service-and-support/technical-support" target="_blank" class="a-btn a-btn--primary a-btn--color-white">En savoir plus.</a> </div> </div> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </div> </div> </div> </li> <li class="mod-interactive-illustration__list-item"> <div class="mod-interactive-illustration__item js-item" data-location="71.4:61.1" data-connector="2" data-title=""> <div class="mod-interactive-illustration__header"> <button type="button" class="js-close icon-close-32"></button> </div> <div class="mod-interactive-illustration__item__scrollContainer"> <div class="js-styled-scrollbar h-styled-scrollbar h-styled-scrollbar--thin"> <div class="mod-interactive-illustration__item__inner"> <div class="inner__headline" itemprop="name"> <h4>Condition monitoring: What if you could predict and prevent problems before they occur?</h4> </div> <div class="mod-interactive-illustration__content" > <meta itemprop="uploadDate" content="2017-10-13T10:00:23+02:00" /> <figure class="mod-interactive-illustration__item-figure"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/monitoring.jpg?rev=a0e57107d00f4beaa06e827f77a5fbeb&w=767&hash=9D9BE2A378857549F62A9E372D8B90F3" alt=""> </figure> <div class="p2"><p>Condition monitoring ensures that equipment is monitored and works efficiently at maximum over its maximum life span.</p></div> <a href="/fr-fr/customer-service-and-support/preventative-maintenance/condition-monitoring" target="_blank" class="a-btn a-btn--primary a-btn--color-white">En savoir plus.</a> </div> </div> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </div> </div> </div> </li> <li class="mod-interactive-illustration__list-item"> <div class="mod-interactive-illustration__item js-item" data-location="26:44.7" data-connector="3" data-title=""> <div class="mod-interactive-illustration__header"> <button type="button" class="js-close icon-close-32"></button> </div> <div class="mod-interactive-illustration__item__scrollContainer"> <div class="js-styled-scrollbar h-styled-scrollbar h-styled-scrollbar--thin"> <div class="mod-interactive-illustration__item__inner"> <div class="inner__headline" itemprop="name"> <h4>Field Service: What if planned servicing meant no downtime?</h4> </div> <div class="mod-interactive-illustration__content" > <meta itemprop="uploadDate" content="2017-10-30T8:19:29+01:00" /> <figure class="mod-interactive-illustration__item-figure"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/field-service-technician.jpg?rev=019eaa419d6142c1b4041ec35d6499f1&w=767&hash=307AD1310349CCD8F67C8FCFEF3434E4" alt=""> </figure> <div class="p2"><p>Highly trained, dedicated field service engineers provide preventive as well as scheduled maintenance, to keep your warehouse running smoothly.</p></div> <a href="/fr-fr/customer-service-and-support/preventative-maintenance/field-service" target="_blank" class="a-btn a-btn--primary a-btn--color-white">En savoir plus.</a> </div> </div> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </div> </div> </div> </li> <li class="mod-interactive-illustration__list-item"> <div class="mod-interactive-illustration__item js-item" data-location="26:75.8" data-connector="4" data-title=""> <div class="mod-interactive-illustration__header"> <button type="button" class="js-close icon-close-32"></button> </div> <div class="mod-interactive-illustration__item__scrollContainer"> <div class="js-styled-scrollbar h-styled-scrollbar h-styled-scrollbar--thin"> <div class="mod-interactive-illustration__item__inner"> <div class="inner__headline" itemprop="name"> <h4>Expansion & Modernization: Looking for a futureproof warehouse?</h4> </div> <div class="mod-interactive-illustration__content" > <meta itemprop="uploadDate" content="2017-10-30T8:19:04+01:00" /> <figure class="mod-interactive-illustration__item-figure"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/retrofit.jpg?rev=56451654142b493b97de827dcbf31db9&w=767&hash=60060EF96274873ABB0C1D0895E17D33" alt=""> </figure> <div class="p2"><p>Get comprehensive project support for secured future growth, and by upgrading during operation we enable your business to carry on without interruption.</p></div> <a href="/fr-fr/customer-service-and-support/expansion-and-modernization" target="_blank" class="a-btn a-btn--primary a-btn--color-white">En savoir plus.</a> </div> </div> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </div> </div> </div> </li> <li class="mod-interactive-illustration__list-item"> <div class="mod-interactive-illustration__item js-item" data-location="56:44.7" data-connector="5" data-title=""> <div class="mod-interactive-illustration__header"> <button type="button" class="js-close icon-close-32"></button> </div> <div class="mod-interactive-illustration__item__scrollContainer"> <div class="js-styled-scrollbar h-styled-scrollbar h-styled-scrollbar--thin"> <div class="mod-interactive-illustration__item__inner"> <div class="inner__headline" itemprop="name"> <h4>Ongoing Optimization: How can I bring out the best in my warehouse?</h4> </div> <div class="mod-interactive-illustration__content" > <meta itemprop="uploadDate" content="2017-10-27T11:42:59+02:00" /> <figure class="mod-interactive-illustration__item-figure"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-and-optimization.jpg?rev=7a4dffc66ce34dc9bc0a2002134dfa38&w=767&hash=2095A94A4446F7B0C4D5E2683CD58155" alt=""> </figure> <div class="p2"><p>Get the most out of your warehouse operation, reduce costs, save energy and streamline material flow.</p></div> <a href="/fr-fr/customer-service-and-support/system-optimization-materials-handling-systems-efficiency" target="_blank" class="a-btn a-btn--primary a-btn--color-white">En savoir plus.</a> </div> </div> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </div> </div> </div> </li> <li class="mod-interactive-illustration__list-item"> <div class="mod-interactive-illustration__item js-item" data-location="40.9:60.5" data-connector="6" data-title=""> <div class="mod-interactive-illustration__header"> <button type="button" class="js-close icon-close-32"></button> </div> <div class="mod-interactive-illustration__item__scrollContainer"> <div class="js-styled-scrollbar h-styled-scrollbar h-styled-scrollbar--thin"> <div class="mod-interactive-illustration__item__inner"> <div class="inner__headline" itemprop="name"> <h4>Spare Parts: What if spare part availability was no longer a worry?</h4> </div> <div class="mod-interactive-illustration__content" > <meta itemprop="uploadDate" content="2017-10-30T8:19:15+01:00" /> <figure class="mod-interactive-illustration__item-figure"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/spare-parts.jpg?rev=73d29fd930154521ba5b610ed7418b0b&w=767&hash=58AC46409D83D82B14847C7DEA1D406B" alt=""> </figure> <div class="p2"><p>Fast and easy access to +120,000 parts with different delivery options to suit your needs.</p></div> <a href="/fr-fr/customer-service-and-support/spare-parts" target="_blank" class="a-btn a-btn--primary a-btn--color-white">En savoir plus.</a> </div> </div> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </div> </div> </div> </li> <li class="mod-interactive-illustration__list-item"> <div class="mod-interactive-illustration__item js-item" data-location="56.2:76" data-connector="7" data-title=""> <div class="mod-interactive-illustration__header"> <button type="button" class="js-close icon-close-32"></button> </div> <div class="mod-interactive-illustration__item__scrollContainer"> <div class="js-styled-scrollbar h-styled-scrollbar h-styled-scrollbar--thin"> <div class="mod-interactive-illustration__item__inner"> <div class="inner__headline" itemprop="name"> <h4>System Operations: Maximize warehouse availability without side-tracking your own workforce</h4> </div> <div class="mod-interactive-illustration__content" > <meta itemprop="uploadDate" content="2017-10-27T11:41:12+02:00" /> <figure class="mod-interactive-illustration__item-figure"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/system-operations.jpg?rev=213b336831584c25bf01d8880071ec68&w=767&hash=5AC8E854CF66F112BF54F67CA38C3286" alt=""> </figure> <div class="p2"><p>Our residential field service engineers help guarantee availability and provide local added value prolong the life expectancy of the installed equipment.</p></div> <a href="/fr-fr/customer-service-and-support/preventative-maintenance/system-operations" target="_blank" class="a-btn a-btn--primary a-btn--color-white">En savoir plus.</a> </div> </div> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </div> </div> </div> </li> <li class="mod-interactive-illustration__list-item"> <div class="mod-interactive-illustration__item js-item" data-location="86.5:45.6" data-connector="8" data-title=""> <div class="mod-interactive-illustration__header"> <button type="button" class="js-close icon-close-32"></button> </div> <div class="mod-interactive-illustration__item__scrollContainer"> <div class="js-styled-scrollbar h-styled-scrollbar h-styled-scrollbar--thin"> <div class="mod-interactive-illustration__item__inner"> <div class="inner__headline" itemprop="name"> <h4>Training: Could better trained staff improve the long-term performance of your automated warehouse?</h4> </div> <div class="mod-interactive-illustration__content" > <meta itemprop="uploadDate" content="2017-10-27T11:44:09+02:00" /> <figure class="mod-interactive-illustration__item-figure"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/safety-training.jpg?rev=f9a168c1ddcb430f8d7cca5550f11d2b&w=767&hash=E86A544060FE2505E0BAD87511BF8F57" alt=""> </figure> <div class="p2"><p>Swisslog offers numerous training approaches to satisfy all safety requirements.</p></div> <a href="/fr-fr/customer-service-and-support/training" target="_blank" class="a-btn a-btn--primary a-btn--color-white">En savoir plus.</a> </div> </div> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </div> </div> </div> </li> </ul> <script type="text/template" id="pulser-tpl"> <div class="tooltip pulser__round mod-interactive-illustration__pulse" data-connector="[[= connector]]" style="left: [[= left ]]%; bottom: [[= bottom ]]%;"[[ if(title) { ]] title="[[= title ]]"[[ } ]]> <div class="pulser__round-inner"> <div class="state-hidden js-pulser__round-connector pulser__round-connector" data-content="connector"></div> </div> </div> </script> </div> <article class="mod mod-downloadteaser-- mod-downloadteaser"> <span class="js-anchorlink" id="DownloadBrochure" data-anchor-title="Download Brochure"></span> <div class="mod-downloadteaser__box"> <div class="row"> <div class="col-md-7"> <div class="mod-downloadteaser__box__image"> <img src="/api/pdfthumbnail/getimage?mediaId={20C60AB6-5CE7-47FA-9D94-C7CAF322C35A}&page=1&islandscape=False&rev=a2837e26-f943-4b53-b1d9-5bd492208a09" alt="Preview 1" loading=lazy class="js-multiImg image__multi" /> <img src="/api/pdfthumbnail/getimage?mediaId={20C60AB6-5CE7-47FA-9D94-C7CAF322C35A}&page=2&islandscape=False&rev=a2837e26-f943-4b53-b1d9-5bd492208a09" alt="Preview 2" loading=lazy class="js-multiImg image__multi" /> <img src="/api/pdfthumbnail/getimage?mediaId={20C60AB6-5CE7-47FA-9D94-C7CAF322C35A}&page=3&islandscape=False&rev=a2837e26-f943-4b53-b1d9-5bd492208a09" alt="Preview 3" loading=lazy class="js-multiImg image__multi" /> </div> </div> <div class="col-md-5"> <div class="mod-downloadteaser__box__side"> <h4 class="side__headline">Full Customer Service porfolio for your maximum uptime</h4> <a data-href="/fr-fr/contact/formulaire-de-t%c3%a9l%c3%a9chargement?mediaItem=20C60AB65CE747FA9D94C7CAF322C35A" class="js-masked-link a-btn a-btn--primary a-btn--color-cta">Download Brochure (PDF)</a> </div> </div> </div> </div> </article> <article class="mod mod-teaser--three mod-teaser--grid mod-teaser"> <div class="row"> <div class="col-sm-6 col-md-4"> <a href="/fr-fr/customer-service-and-support/service-contacts-redirect-all-locations" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="All Swisslog Logistics Automation Locations" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/locations/contact-us-map-logistics.svg?rev=713ade108a674a6492a29957365fbda5&w=1400&hash=6BD44B5D6D569B12D570B7931B8C728D" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/locations/contact-us-map-logistics.svg?rev=713ade108a674a6492a29957365fbda5&w=767&hash=32DE4BF2E05334356A858510E1004EEC 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/locations/contact-us-map-logistics.svg?rev=713ade108a674a6492a29957365fbda5&w=1400&hash=6BD44B5D6D569B12D570B7931B8C728D 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">Local Customer Service Contacts</h4> </div> <div class="p2 content__text">You need immediate help? Find the local mail and helpline for your country.</div> </div> </a> </div> <div class="col-sm-6 col-md-4"> <a href="/fr-fr/customer-service-and-support/technical-support" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-hotline.jpg?rev=56de0d72fa66493398ace1d341a3b37c&w=1400&hash=96090B168E4BA0D909602D45AB67821A" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-hotline.jpg?rev=56de0d72fa66493398ace1d341a3b37c&w=767&hash=74A237E4F39B0FE29CF4831EDAC07EA3 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-hotline.jpg?rev=56de0d72fa66493398ace1d341a3b37c&w=1400&hash=96090B168E4BA0D909602D45AB67821A 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">Technical Support</h4> </div> <div class="p2 content__text">With a global helpdesk and an average response time of just 17 seconds, we guarantee you 24/7 support that keeps your warehouse operating at maximum efficiency.</div> </div> </a> </div> <div class="col-sm-6 col-md-4"> <a href="/fr-fr/customer-service-and-support/preventative-maintenance" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/preventative-maintenance.jpg?rev=ae50716bd0734b8380a375a589eefca7&w=1400&hash=AC3A51D10193C4210AFD8CFBB4D03683" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/preventative-maintenance.jpg?rev=ae50716bd0734b8380a375a589eefca7&w=767&hash=FDA74E32AD65033A24557DB024D91725 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/preventative-maintenance.jpg?rev=ae50716bd0734b8380a375a589eefca7&w=1400&hash=AC3A51D10193C4210AFD8CFBB4D03683 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">Preventative Maintenance</h4> </div> <div class="p2 content__text">You can rely on our comprehensive consulting services and reliable warehouse maintenance to take care of your warehouse operation and materials handling solutions.</div> </div> </a> </div> <div class="col-sm-6 col-md-4"> <a href="/fr-fr/customer-service-and-support/system-optimization-materials-handling-systems-efficiency" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-and-optimization.jpg?rev=7a4dffc66ce34dc9bc0a2002134dfa38&w=1400&hash=E950FA3521A376DD1E37126E82C2C95E" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-and-optimization.jpg?rev=7a4dffc66ce34dc9bc0a2002134dfa38&w=767&hash=2095A94A4446F7B0C4D5E2683CD58155 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-and-optimization.jpg?rev=7a4dffc66ce34dc9bc0a2002134dfa38&w=1400&hash=E950FA3521A376DD1E37126E82C2C95E 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">System Optimization</h4> </div> <div class="p2 content__text">We are here to help you get the most of your facility while reducing costs and streamlining material flow.</div> </div> </a> </div> <div class="col-sm-6 col-md-4"> <a href="/fr-fr/customer-service-and-support/spare-parts" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/spare-parts.jpg?rev=73d29fd930154521ba5b610ed7418b0b&w=1400&hash=34F6D1D2477EDEA799C943955DC31C25" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/spare-parts.jpg?rev=73d29fd930154521ba5b610ed7418b0b&w=767&hash=58AC46409D83D82B14847C7DEA1D406B 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/spare-parts.jpg?rev=73d29fd930154521ba5b610ed7418b0b&w=1400&hash=34F6D1D2477EDEA799C943955DC31C25 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">Spare Parts</h4> </div> <div class="p2 content__text">With a world-class parts inventory of more than 120,000 spare parts, you can concentrate on your core business.</div> </div> </a> </div> <div class="col-sm-6 col-md-4"> <a href="/fr-fr/customer-service-and-support/it-managed-services" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/it-managed-services-1.jpg?rev=-1&w=1400&hash=94BCD3F03740E052D550547657AE916B" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/it-managed-services-1.jpg?rev=-1&w=767&hash=CFDA8139C6686156C19EC11325C88D2F 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/it-managed-services-1.jpg?rev=-1&w=1400&hash=94BCD3F03740E052D550547657AE916B 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">IT Managed Services</h4> </div> <div class="p2 content__text">Free up your internal resources and keep your software and systems optimized with Swisslog IT Managed Services. Tailor the level of support to your needs.</div> </div> </a> </div> <div class="col-sm-6 col-md-4"> <a href="/fr-fr/customer-service-and-support/expansion-and-modernization" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/3d-warehouse.png?rev=4b0e035dfcc74d568ea4b2c2bd5f7301&w=1400&hash=27447DCDEC7DCF5E0B9CD64171FE41AA" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/3d-warehouse.png?rev=4b0e035dfcc74d568ea4b2c2bd5f7301&w=767&hash=7A7266195151A4DA0473A8C0AC61FD0C 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/3d-warehouse.png?rev=4b0e035dfcc74d568ea4b2c2bd5f7301&w=1400&hash=27447DCDEC7DCF5E0B9CD64171FE41AA 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">Expansion & Modernization</h4> </div> <div class="p2 content__text">Keep up with your business growth with our adaptive, futureproof designs.</div> </div> </a> </div> <div class="col-sm-6 col-md-4"> <a href="/fr-fr/customer-service-and-support/training" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/safety-training.jpg?rev=f9a168c1ddcb430f8d7cca5550f11d2b&w=1400&hash=C13397C4FFA7BB88435F88CF87207D6E" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/safety-training.jpg?rev=f9a168c1ddcb430f8d7cca5550f11d2b&w=767&hash=E86A544060FE2505E0BAD87511BF8F57 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/safety-training.jpg?rev=f9a168c1ddcb430f8d7cca5550f11d2b&w=1400&hash=C13397C4FFA7BB88435F88CF87207D6E 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">Training</h4> </div> <div class="p2 content__text">Our operator and safety training programs help you optimize the use of your warehouse automation systems.</div> </div> </a> </div> </div> </article> </div> </div> </main> <div class="l-footer "> <div id="contact" class="mod mod-contact" data-ignore="true" > <div class="container"> <div class="row"> <div class="col-md-5 col-lg-4"> <figure class="mod-contact__image"> <picture class="h-ratio h-ratio1-1"> <img src="/-/media/swisslog/images/relaunch-2024/swisslog-people-logistics-consultants.jpg?rev=eebf8f8fc8bb489083fa2252224ae6fa&w=767&hash=B760D6DFF6150B592D38E2D98A60EFF9" alt="Le consultant 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<div class="js-mobileWrapper mod-fab__mobileWrapper"> <div class="js-sidebar mod-fab__sidebar"> <div class="mod-fab__sidebar__mobileIntro"> <strong>Que pouvons-nous faire pour vous ?</strong> <p>Contactez-nous ou partagez notre page</p> </div> <button type="button" class="js-btn a-btn a-btn--primary a-btn--color-primary mod-fab__sidebar__btn" title="Contact" data-target="contact" data-event="/event/data" data-event-data="FAB contact" > <span class="icon-mail-24"></span> <span class="btn__label">Contact</span> </button> <a href="/fr-fr/contact/formulaire-newsletter" class="a-btn a-btn--primary a-btn--color-primary mod-fab__sidebar__btn" title="Newsletter" data-event="/event/data" data-event-data="FAB newsletter" > <span class="icon-file-24"></span> <span class="btn__label">Newsletter</span> </a> <button type="button" class="js-btn a-btn a-btn--primary a-btn--color-primary mod-fab__sidebar__btn" title="Partager" data-target="share" data-event="/event/data" data-event-data="FAB share" > <span class="icon-share-24"></span> <span class="btn__label">Partager</span> </button> </div> <div class="js-content mod-fab__content"> <div class="js-box mod-fab__content__box" data-name="contact"> <div class="box__title"> <button type="button" class="js-closeBoxBtn box__title__close box__title__close--mobile"> <span class="icon-arrow-left-24"></span> </button> <span class="icon-mail-24"></span> <span>Contact</span> <button type="button" class="js-closeBoxBtn box__title__close box__title__close--desktop"> <span class="icon-close-24"></span> </button> </div> <figure class="box__img"> <img src="/-/media/swisslog/images/relaunch-2024/swisslog-people-logistics-consultants.jpg?rev=eebf8f8fc8bb489083fa2252224ae6fa&w=250&hash=885CAC0C69E7C7FCDDEFDD3E2D2E9831" alt="Comment pouvons-nous vous aider ?" /> </figure> <div class="box__intro"> <strong>Comment pouvons-nous vous aider ?</strong> Swisslog France SAS, 55ter Avenue René Cassin, 69009 Lyon, France </div> <ul class="box__links box__links--compact"> <li> <span data-href="/fr-fr/contact/contact-default?contacts=5EC0633646E54B1E864F9D1CCBC1180D" class="js-masked-link" data-event="/event/data" data-event-data="FAB Contact Mail Comment pouvons-nous vous aider ?" > <span class="icon-mail-24"></span> <span>E-mail</span> </span> </li> </ul> </div> <div class="js-box mod-fab__content__box" data-name="share"> <div class="box__title"> <button type="button" class="js-closeBoxBtn box__title__close box__title__close--mobile"> <span class="icon-arrow-left-24"></span> </button> <span class="icon-share-24"></span> <span>Partager la page</span> <button type="button" class="js-closeBoxBtn box__title__close box__title__close--desktop"> <span class="icon-close-24"></span> </button> </div> <div class="box__intro"> Partager la page ou l’envoyer à un ami. </div> <ul class="box__links"> <li> <a href="https://www.linkedin.com/shareArticle?mini=true&url=" data-href="https://www.linkedin.com/shareArticle?mini=true&url=" 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document.body.classList.add('cc-kuka'); // Do not remove! document.body.classList.add('cc-swisslog'); // cc-kuka, cc-swisslog, cc-healthcare, cc-translogic window.addEventListener('load', function () { const cc = initCookieConsent(); const options = { autoclear_cookies: true, // autorun: true, // default: true cookie_domain: '', // Enter base domain // cookie_expiration: 182, // default: 182 (days) cookie_name: 'gdpr_settings_sl', // default: 'gdpr_settings' // cookie_necessary_only_expiration: 182 // default: disabled // cookie_path: '/', // default: root // cookie_same_site: 'Lax', // default: 'Lax' current_lang: 'fr-FR', // Required, adapt to fit your needs // hide_from_bots: true, // default: true languages: {}, // Required, do not remove page_scripts: true, // Required, do not remove // How consent and settings modals are displayed: gui_options: { consent_modal: { layout: 'cloud', // box / cloud / bar position: 'bottom center', // left / right / center + top / middle / bottom 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