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File Recovery from an External Disk with a Damaged, Deleted, Formatted, or Unsupported File System

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The procedure is generally the same for all those cases with slight differences which we&#39;ll show in the corresponding points. </p> <p class="text"> You may also read our articles:<br/> <a rel="noopener" target="_blank" href="https://www.r-undelete.com/Get_Deleted_Files_Back/">So, what do you have to do to get deleted files back?</a><br/> <a rel="noopener" target="_blank" href="https://www.r-undelete.com/free_photo_recovery/SD-card-recovery.html">Photo Recovery from a Deleted, Damaged or Formatted Digital Camera Memory Card</a><br/> <a rel="noopener" target="_blank" href="https://www.r-undelete.com/free_photo_recovery/undelete-HD-video.html">HD Video Recovery from SD cards </a><br/> <a rel="noopener" target="_blank" href="https://www.r-undelete.com/File_Recovery_From_Non-Functional_Computer.shtml">R-Undelete: File recovery from a non-functional computer</a> </p> <p class="text"> The most probable cause for file system damage on an external disk is its improper removal from a computer. All operating systems have a special &quot;eject&quot; command which prepares the disk to be disconnected from a computer. This ensures that the computer is not writing anything on the disk when it is disconnected. If the operating system is accessing the disk when it is removed, the disk&#39;s file system may be damaged, and the files on the disk may become inaccessible. The computer will be unable to recognize the file system or may see it as an empty disk. Windows Disk Manager shows such disk as unallocated space or as a <a rel="noopener" target="_blank" href="https://www.r-studio.com/What-is-Disk-Partition.html">partition</a> with an unsupported file system (no disk letter is assigned), and Windows may ask you to format it when attempting to access it.<br/> <img class="big" style='text-align: center' src="/File_Undelete_Articles/Damaged_File_System/Recovery_from_External_Disk_Deleted.png" width="290" height="99" alt="Disk with a damaged, deleted, or unsupported file system in Windows Disk Manager"/><br/> <i>Click image to enlarge</i><br/> <img class="big" style='text-align: center' src="/File_Undelete_Articles/Damaged_File_System/Recovery_from_External_Disk_Unrecognized.png" width="294" height="101" alt="Disk with a damaged, deleted, or unsupported file system in Windows Disk Manager"/><br/> <i>Click image to enlarge</i><br/> <b>Fig.1. Disk with a damaged, deleted, or unsupported file system in Windows Disk Manager</b> </p> <p class="text"> Although it looks like the files on such a disk have been completely wiped out or lost, in most cases, they haven&#39;t been. Some or all your files may still be on the disk, even if the operating system doesn&#39;t see them. <a rel="noopener" target="_blank" href="https://www.r-undelete.com/">R-Undelete</a> is a file recovery program that helps you to &quot;see&quot; those files, find, and recover them. Below we will show how to do that in several easy steps. </p> <p class="text"> <b>Before we begin file recovery:</b><br/> First and foremost: Don&#39;t panic! In most cases you will be able to get your files back. You don&#39;t have to be a computer expert for successful file recovery. Still, we recommend you read our article <a rel="noopener" target="_blank" href="https://www.r-studio.com/file-recovery-basics.html">&quot;File Recover Basics&quot;</a> to better understand how file recovery works and what it can and cannot do. </p> <p class="text"> 1. Check that the disk has no hardware problems. And if it has, stop any further file recovery attempts by yourself and seek out a help from a professional data recovery specialist. Beyond checking that the cables are firmly connected, any &quot;do it yourself&quot; file recovery efforts may actually worsen your chances of recovering the data if your disk has a serious physical malfunction. Signs that a disk has a physical failure include: </p> <ul class="text"> <li>The system does not recognize the device at all, or it appears with an unusual or garbled name.</li> <li>A <a rel="noopener" target="_blank" href="https://en.wikipedia.org/wiki/S.M.A.R.T.">S.M.A.R.T.</a> (Self-Monitoring, Analysis and Reporting Technology) utility (R-Undelete, for example) warns that a severe hardware failure event has occurred.</li> <li>The hard drive makes unusual noises, clicks, or takes a very long time to spin up and initialize.</li> <li>Bad blocks continually appear on the drive.</li> </ul> <p class="text"> All these cases are best handled by qualified data recovery professionals only. They have special equipment, software, and, most important, the required skills to work with such drives. Neither R-Undelete, nor other data recovery software will help you in such cases. Moreover, any further tampering with such a drive will surely inflict more damage to your files. Quite often, such damage will render the <a rel="noopener" target="_blank" href="https://www.r-wipe.com/computer-privacy-and-identity-theft-protection.html">files completely irrecoverable</a> </p> <p class="text"> 2. Find enough room to store recovered files. They will be copied from the original disk to that place. R-Undelete can save files on any local or network disk visible by your computer. </p> <p class="text"> <a rel="noopener" target="_blank" href="https://www.r-undelete.com/File_Undelete_Articles/Install_Uninstall/">Download and install R-Undelete</a>. You don&#39;t have to buy it immediately. File recovery from FAT/exFAT disks is free, however for the NTFS, you may start in Demo mode and check whether R-Undelete can recover your files or not. If R-Undelete predicts the file recovery will be successful, you may buy and register on-the-fly without interrupting the file recovery process. </p> <p class="text"> 4. Connect the external disk to your computer. It&#39;s better to use the fastest eSATA (external SATA) connection, but a USB3.0 will also do. USB2.0 is much slower and more time may require for the file recovery process. </p> <p class="text"> Now we can start actual file recovery: </p> <p class="text"> <b>1. Locate the disk with the damaged file system</b><br/> Most likely, R-Undelete will show it as a disk with an unrecognized or unallocated space. A deleted disk will be shown as an unallocated space.<br/> <img class="big" style='text-align: center' src="/File_Undelete_Articles/Damaged_File_System/Recovery_from_External_Disk_Panel_Disks.png" width="427" height="336" alt="Disk with a damaged file system in R-Undelete"><br/> <i>Click image to enlarge</i><br/> <b>Fig.2. Disk with a damaged file system in R-Undelete</b> </p> <p class="text"> Sometimes, a partially damaged disk may appear as a disk (partition) without an assigned disk letter. A formatted disk looks the same way, only it has the disk letter. <br/> <img class="big" style='text-align: center' src="/File_Undelete_Articles/Damaged_File_System/Recovery_from_External_Disk_DeepScan_Partition.png" width="292" height="135" alt="Partially damaged disks in R-Undelete"><br/> <i>Click image to enlarge</i><br/> <img class="big" style='text-align: center' src="/File_Undelete_Articles/Damaged_File_System/Recovery_from_External_Disk_DeepScan_Partition_Letter.png" width="292" height="135" alt="Formatted disks in R-Undelete"><br/> <i>Click image to enlarge</i><br/> <b>Fig.3. Partially damaged and formatted disks in R-Undelete</b> </p> <p class="text"> We&#39;ll show how to recover files in such cases a little bit later in the <a href="#Formatted"><b>File recovery from formatted disks or disks with partially damaged file systems</b></a> section. If this is your case, you may jump to this section right after you&#39;ve read about disk S.M.A.R.T. check. </p> <p class="text"> For all cases, we advise you to check its S.M.A.R.T. attributes first to be sure that the disk is in a healthy state. To do so, right-click the icon of the hard drive and select Show S.M.A.R.T. on the shortcut menu.<br/> <img class="big" style='text-align: center' src="/File_Undelete_Articles/Damaged_File_System/Recovery_from_External_Disk_SMART.png" width="427" height="336" alt="S.M.A.R.T. attributes for the disk with a damaged file system"/><br/> <i>Click image to enlarge</i><br/> <b>Fig.4. S.M.A.R.T. attributes for the disk with a damaged file system</b><br/> As the hardware state of our disk is good, we can proceed further with file recovery. </p> <p class="text"> <b>2. Scan the disk </b><br/> Move the mouse over the Unrecognized / Unallocated space icon and select Scan.<br/> <img class="big" style='text-align: center' src="/File_Undelete_Articles/Damaged_File_System/Recovery_from_External_Disk_Scan_Start.png" width="427" height="336" alt="Disk scan start"/><br/> <i>Click image to enlarge</i><br/> <b>Fig.5. Disk scan start</b> </p> <p class="text"> R-Undelete will start scanning the unrecognized / unallocated space showing its progress.<br/> <img class="big" style='text-align: center' src="/File_Undelete_Articles/Damaged_File_System/Recovery_from_External_Disk_Scan_Progress.png" width="427" height="336" alt="Fig.6. Disk scan progress"/><br/> <i>Click image to enlarge</i><br/> <b>Fig.6. Disk scan progress</b> </p> <p class="text"> Depending on your hardware, scan time may vary, even within the same scan process, and may be quite lengthy for large disks. The scan may be paused then resumed it by clicking the Resume scan button. </p> <p class="text"> When R-Undelete finishes the scan, it will show the results.<br/> <img class="big" style='text-align: center' src="/File_Undelete_Articles/Damaged_File_System/Recovery_from_External_Disk_Scan_Result.png" width="427" height="336" alt="Discovered partition"/><br/> <i>Click image to enlarge</i><br/> <b>Fig.7. Discovered partition</b><br/> Depending on how the original file system was damaged, the resulted icon and text may be slight different, but the following procedure still will be the same. </p> <p class="text"> <b>3. Find lost files and mark them for recovery</b><br/> Move the cursor over the found partition and select Show files on the shortcut menu.<br/> <img class="big" style='text-align: center' src="/File_Undelete_Articles/Damaged_File_System/Recovery_from_External_Disk_Scan_Show_Files.png" width="427" height="336" alt="Disk scan result"/><br/> <i>Click image to enlarge</i><br/> <b>Fig.8. Disk scan result</b> </p> <p class="text"> R-Undelete will start searching for files on the disk. This may take a while, depending on how large your hard drive is. </p> <p class="text"> View the found files on the external hard drive once R-Undelete finishes searching for lost files.<br/> <img class="big" style='text-align: center' src="/File_Undelete_Articles/Damaged_File_System/Recovery_from_External_Disk_DeepScan_Results.png" width="425" height="336" alt="Found files"/><br/> <i>Click image to enlarge</i><br/> <b>Fig.9. Found files</b> </p> <p class="text"> Now it is necessary to find the files you want to recover. R-Undelete gives you several ways to do that. </p> <p class="text"> <i>By sorting files by their types</i><br/> R-Undelete presorts files by most common file types and places them to the corresponding tabs. For example, we may select the Pictures tab, if the most files we&#39;re going to recover are images. This tab has an additional and default option to display image files: tiles. Click the tab, select Tiles, and their size:<br/> <img class="big" style='text-align: center' src="/File_Undelete_Articles/Damaged_File_System/Recovery_from_External_Disk_Pictures_Tab.png" width="458" height="345" alt="Pictures tab"/><br/> <i>Click image to enlarge</i><br/> <b>Fig.10. Pictures tab</b> </p> <p class="text"> <i>By manual searching for individual files or file groups:</i><br/> You can also find files by searching for them manually. To do so, click the Search button, specify the file name or file mask, click the Start button, and only the matched files will be shown. File search is done on the files on the current tab. Select the All tab to search among all files. </p> <p class="text"> For more detailed instructions for sorting and creating manual search, refer to the R-Undelete: <a rel="noopener" target="_blank" href="https://www.r-undelete.com/Undelete_Help/file-search.html">File Search</a> and <a rel="noopener" target="_blank" href="https://www.r-undelete.com/Undelete_Help/searching-for-files.html">File Sorting</a> online help pages. </p> <p class="text"> <i>Viewing files:</i><br/> You may use the built-in viewer to estimate chances for successful file recovery or to find the necessary file to recover. Right-click the file to view it.<br/> <img class="big" style='text-align: center' src="/File_Undelete_Articles/Damaged_File_System/Recovery_from_External_Disk_View.png" width="427" height="336" alt="Picture view"/><br/> <i>Click image to enlarge</i><br/> <b>Fig.11. Picture view</b><br/> Close the viewer to return to other files. </p> <p class="text"> When your lost files are found, mark them for recovery:<br/> <img class="big" style='text-align: center' src="/File_Undelete_Articles/Damaged_File_System/Recovery_from_External_Disk_Marked_Files.png" width="427" height="336" alt="Files marked for recovery"/><br/> <i>Click image to enlarge</i><br/> <b>Fig.12. Files marked for recovery</b> </p> <p class="text"> <b>4. Recover the marked files</b><br/> After marking the required files for recovery, sufficient storage space on another disk should be available to save them. </p> <p class="text"> <b>Never save the recovered files on the place where they were located, or you may completely lose them!</b> </p> <p class="text"> Select the way R-Undelete saves the files: either into the file type folders or to the real folder structure. </p> <p class="text"> When all the necessary preparations are made, click the Recover button to start file recovery. </p> <p class="text"> If necessary, register R-Undelete. This procedure can be done on-the-fly even during file recovery operations. The program doesn&#39;t have to be restarted. Refer to the R-Undelete: <a rel="noopener" target="_blank" href="https://www.r-undelete.com/Undelete_Help/program-upgrade.html">Upgrade</a> online help page for more details. </p> <p class="text"> When R-Undelete finishes the process, it will display a brief report of its results,<br/> <img class="big" style='text-align: center' src="/File_Undelete_Articles/Damaged_File_System/Recovery_from_External_Disk_Recovery_Results.png" width="427" height="336" alt="Recovery results"/><br/> <i>Click image to enlarge</i><br/> <b>Fig.13. Recovery results</b> </p> <p class="text"> and the folder with recovered files will be automatically opened.<br/> <img class="big" style='text-align: center' src="/File_Undelete_Articles/Damaged_File_System/Recovery_from_External_Disk_Recovered_Files.png" width="381" height="203" alt="Recovered files"/><br/> <i>Click image to enlarge</i><br/> <b>Fig.14. Recovered files</b> </p> <p class="text"> <a name="Formatted"><b>File recovery from formatted disks or disks with partially damaged file systems</b></a><br/> <b>1. Open files on the required partition</b><br/> Move the cursor over the necessary disk / partition and select Show files on the shortcut menu.<br/> <img class="big" style='text-align: center' src="/File_Undelete_Articles/Damaged_File_System/Recovery_from_External_Disk_DeepScan_Show_Files.png" width="426" height="336" alt="Show files "><br/> <i>Click image to enlarge</i><br/> <b>Fig.15. Show files</b> </p> <p class="text"> You will usually not immediately find all the files you&#39;re looking for. Quite often you will see no files at all. </p> <p class="text"> <b>2. Deep scan the partition</b><br/> Click the Deep scan button<br/> <img class="big" style='text-align: center' src="/File_Undelete_Articles/Damaged_File_System/Recovery_from_External_Disk_DeepScan_Start.png" width="426" height="336" alt="Deep scan button"><br/> <i>Click image to enlarge</i><br/> <b>Fig.16. Deep scan button</b> </p> <p class="text"> and wait for R-Undelete to complete the scan.<br/> <img class="big" style='text-align: center' src="/File_Undelete_Articles/Damaged_File_System/Recovery_from_External_Disk_DeepScan_Process.png" width="425" height="336" alt="Deep scan progress"/><br/> <i>Click image to enlarge</i><br/> <b>Fig.17. Deep scan progress</b><br/> This may take a while, depending on how large your hard drive is. </p> <p class="text"> <b>3. Find lost files and mark them for recovery</b><br/> View the found files on the external hard drive once R-Undelete finishes searching for deleted files.<br/> <img class="big" style='text-align: center' src="/File_Undelete_Articles/Damaged_File_System/Recovery_from_External_Disk_DeepScan_Results.png" width="425" height="336" alt="Found files"/><br/> <i>Click image to enlarge</i><br/> <b>Fig.18. Found files</b> </p> <p class="text"> Now it is necessary to find the files you want to recover. R-Undelete gives you several ways to do that. </p> <p class="text"> <i>By sorting files by their types</i><br/> R-Undelete presorts files by most common file types and places them to the corresponding tabs. For example, we may select the Pictures tab, if most files you&#39;re going to require are images. This tab has an additional and default option to display files: tiles. Click the tab, select Tiles, and their size:<br/> <img class="big" style='text-align: center' src="/File_Undelete_Articles/Damaged_File_System/Recovery_from_External_Disk_DeepScan_Tiles.png" width="425" height="336" alt="Pictures tab"/><br/> <i>Click image to enlarge</i><br/> <b>Fig.19. Pictures tab</b> </p> <p class="text"> <i>By manual searching for individual files or file groups:</i><br/> You can also find files by searching for them manually. To do so, click the Search button, specify the file name or file mask, click the Start button, and only the matched files will be shown. File search is done on the files on the current tab. Select the All tab to search among all files. </p> <p class="text"> For more detailed instructions for sorting and creating manual search, refer to the R-Undelete: <a rel="noopener" target="_blank" href="https://www.r-undelete.com/Undelete_Help/file-search.html">File Search</a> and <a rel="noopener" target="_blank" href="https://www.r-undelete.com/Undelete_Help/searching-for-files.html">File Sorting</a> online help pages. </p> <p class="text"> <i>Viewing files:</i><br/> You may use the built-in viewer to estimate chances for successful file recovery or to find the necessary file to recover. Right-click the file to view it.<br/> <img class="big" style='text-align: center' src="/File_Undelete_Articles/Damaged_File_System/Recovery_from_External_Disk_DeepScan_View.png" width="427" height="336" alt="Picture view"/><br/> <i>Click image to enlarge</i><br/> <b>Fig.20. Picture view</b><br/> Close the viewer to return to other files. </p> <p class="text"> When your deleted files are found, mark them for recovery:<br/> <img class="big" style='text-align: center' src="/File_Undelete_Articles/Damaged_File_System/Recovery_from_External_Disk_DeepScan_Marked_Files.png" width="425" height="336" alt="Files marked for recovery"/><br/> <i>Click image to enlarge</i><br/> <b>Fig.21. Files marked for recovery</b> </p> <p class="text"> <b>4. Recover the marked files</b><br/> After marking the required files for recovery, sufficient storage space on another disk should be available to save them. </p> <p class="text"> <b>Never save the recovered files on the place where they were located, or you may completely lose them!</b> </p> <p class="text"> Select the way R-Undelete saves the files: either into the file type folders or to the real folder structure. </p> <p class="text"> When all the necessary preparations are made, click the Recover button to start file recovery. </p> <p class="text"> If necessary, register R-Undelete. This procedure can be done on-the-fly even during file recovery operations. The program doesn&#39;t have to be restarted. Refer to the R-Undelete: <a rel="noopener" target="_blank" href="https://www.r-undelete.com/Undelete_Help/program-upgrade.html">Upgrade</a> online help page for more details. </p> <p class="text"> When R-Undelete finishes the process, it will display a brief report of its results,<br/> <img class="big" style='text-align: center' src="/File_Undelete_Articles/Damaged_File_System/Recovery_from_External_Disk_DeepScan_Recovery_Results.png" width="426" height="336" alt="Recovery results"/><br/> <i>Click image to enlarge</i><br/> <b>Fig.22. Recovery results</b> </p> <p class="text"> and the folder with recovered files will be automatically opened.<br/> <img class="big" style='text-align: center' src="/File_Undelete_Articles/Damaged_File_System/Recovery_from_External_Disk_DeepScan_Recovered_Files.png" width="457" height="213" alt="Recovered files"/><br/> <i>Click image to enlarge</i><br/> <b>Fig.23. Recovered files</b> </p> <p class="text"> <b>Conclusion</b><br/> All the examples above show that R-Undelete is a quite effective tool for recovering files from disks with damaged, deleted, formatted or even unsupported file systems. At the same time, such recovery is easy and doesn&#39;t require any deep knowledge of file recovery, as many file recovery programs do. 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Recovery from SD and Memory cards</a></li> <li><a href="https://www.r-undelete.com/free_photo_recovery/undelete-HD-video.html">R-Undelete: Video Recovery</a></li> <li><a href="https://www.r-undelete.com/Damaged_File_System.shtml">Recovery from an External Device with a Damaged File System</a></li> <li><a href="https://www.r-undelete.com/File_Recovery_From_Non-Functional_Computer.shtml">File recovery from a non-functional computer</a></li> <li><a href="https://www.r-undelete.com/Free_File_Recovery_from_Android_Phone_Memory_Card.html">Free File Recovery from an Android Phone Memory Card</a></li> <li><a href="https://www.r-undelete.com/free_photo_recovery/how-to-tutorial/">Free Photo and Video File Recovery Tutorial</a></li> <li><a href="https://www.r-undelete.com/easy-file-recovery-in-three-steps.html">Easy file recovery in three steps</a></li> </ul> <div class="clearthis"></div> <div class="bottom-title">PC Privacy Articles</div> <ul class="bottom-col-left"> <li><a href="https://www.r-wipe.com/computer-privacy-and-identity-theft-protection.html">Computer Privacy and Identity Theft Protection</a></li> <li><a href="https://www.r-wipe.com/disk-cleanup.html">Disk Cleanup: How to free up disk space</a></li> <li><a href="https://www.r-wipe.com/clear-browsers-cache-history.html">Clear Browser Cache, History, and Other Data</a></li> <li><a href="https://www.r-wipe.com/bulk-file-delete-registry-cleaning.html">Wipe lists in R-Wipe&Clean</a></li> <li><a href="https://www.r-wipe.com/maintain-computer-privacy-SSD-storage-device.html">SSD Storage Devices and Computer Privacy</a></li> </ul> <div class="clearthis"></div> </div> <div class="articles-more-container"><span class="articles-more" id="articles-more"></span></div> </div></div> <script type="text/javascript" charset="utf-8"> function onArticlesMore(el) { var cols=document.getElementById("articles-cols"); var more=document.getElementById("articles-more"); if (cols && more) { 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href="/file-undelete-feedback/">feedbacks</a> <br /> Rating: <span itemprop="ratingValue">4.9</span> / <span itemprop="bestRating">5</span> <meta itemprop="worstRating" content = "1"> </span> <meta itemprop="telephone" content="(888) 978-8266"> </span> </div> </div> <div class="feedbacks-wrapper clearfix"> <div class="feedbacks-right"> <a href="https://www.r-tt.com/Feedback.shtml?product=File%20Undelete" title="Add your input"> <span class="btn-add-big btn-add-white"></span> </a> </div> <div class="feedbacks-left jhscroll-container"> <div class="jhscroll-area feedbacks-scroll-area"><div> <div class="feedbacks-items"> <div class="feedbacks-item"> <div class="feedbacks-text"><div> Thank you so much! R-Undelete is a life saver! </div></div> <div class="feedbacks-info"> <span class="feedbacks-rating"> <span></span><span></span><span></span><span></span><span></span> </span> <span class="feedbacks-author"> <a href="/file-undelete-feedback/">Dimitris from Greece</a> </span> </div> </div> <div class="feedbacks-item"> <div class="feedbacks-text"><div> This program will not activate from my flash drive so I can`t rate it. </div></div> <div class="feedbacks-info"> <span class="feedbacks-rating"> <span></span><span></span><span></span> </span> <span class="feedbacks-author"> <a href="/file-undelete-feedback/">John Campbell</a> </span> </div> </div> <div class="feedbacks-item"> <div class="feedbacks-text"><div> Thoroughly impressed! <br />This is the easiest and the quickest data recovery software I have come across. I had to recover photos and videos out of the corrupted SD card, I tried other paid software which takes 8 hours of the deep scan to come up with less than 50% of data to recover. <br />R-Photo did that in a few minutes and recovered more than 35 GB of photos &amp; videos in less than an hour, without missing a single file. <br />Highly Recommended. </div></div> <div class="feedbacks-info"> <span class="feedbacks-rating"> <span></span><span></span><span></span><span></span><span></span> </span> <span class="feedbacks-author"> <a href="/file-undelete-feedback/">Dweep Kalaria</a> </span> </div> </div> <div class="feedbacks-item"> <div class="feedbacks-text"><div> Just wanted to thank you for a great product. I wish I had found it last year when I lost 8tb of movies. Right now I am manually recovering the movies (From DVD) and copying them to my home entertainment system. I thought I had lost an additional 54gb today but with this tool it was all retrieved. Thanks again. </div></div> <div class="feedbacks-info"> <span class="feedbacks-rating"> <span></span><span></span><span></span><span></span><span></span> </span> <span class="feedbacks-author"> <a href="/file-undelete-feedback/">Jacob Inkelaar (N/A)</a> </span> </div> </div> <div class="feedbacks-item"> <div class="feedbacks-text"><div> Hi, Just wanted to drop a note to say that your software worked perfectly. I accidentally deleted around 400GB of sensitive data, and for some reason my Windows didn`t have a system restore point set. After a little panicking, I searched around and found your software being the top recommendation. And it worked exactly as advertised: I got all my data back in perfect shape! 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